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CONSTRUCTION PERSONNEL MANAGEMENT NCP 22
SUBMITTED BY: PRAMOD PRABHAKAR JADYE, PGPCM, REG NO: 212-02-11-10418-2132
____________________________________________________________________ DEPARTMENT OF PGPCM NATIONAL INSTITUTE OF CONSTRUCTION MANAGEMENT AND RESEARCH SCHOOL OF DISTANCE EDUCATION 25/1, BALEWADI, N.I.A. POST OFFICE, PUNE – 411045
Assignment on Construction Personnel Management NCP 22
Page 1 of 13
Industrial relations. Absenteeism due to sickness. Personnel Management. INTRODUCTION Employee’s relations in an organization may be classified as under. Discuss how you will tackle the problem and increase the output of work. Human relations. Technicians and skilled workers are engaged in dangerous and hazardous works. Management has urged to do something so that time target can be achieved. which come in to being based on individual interests and considerations other than personnel. communications. salaries.National Institute of Construction Management and Research. employee’s welfare and industrial relations. training and development. Its activities refer to the development of policies and their implementation pertaining to manpower planning. wages. Industrial relations are the collective and formal relations between the workers and the management and the study of these relations as they pertain to conditions of work and employment. which deals with people in as enterprise. employment and non-employment. Supervisors. Personnel management is that branch of management. The site is remote and it takes 2 days travel to the nearest town. allowances and compensations. Assignment on Construction Personnel Management NCP 22 Page 2 of 13 . Human relations are those relationships in an organization. working conditions. quarrels and drinking are leading to less progress at site and chances of accidents are increasing at site. Pune School of Distance Education CASE _______________________________________________________________________________ You are a Project Manager on a site where 3 km long tunnel has been undertaken. grievance handling.
In today’s society. GUIDING PRINCIPLES OF PERSONNEL MANAGEMENT Assignment on Construction Personnel Management NCP 22 Page 3 of 13 . quarrel amongst staff. Employees’ attitudes and feelings keep fluctuating depending upon the socio-political changes in the community. Materials.National Institute of Construction Management and Research. working together in groups. Out of the Man. Pune School of Distance Education The recognition that any organized enterprise is a social arrangement made up of many social units within it and with a complex of interacting attitudes. MANAGEMENT is "the process of designing and maintaining an environment in which individuals. one needs to address these facets in constructive way. back ground. The causes of the problem are inadequate facilities. some of which arise from a company or some group. Machines and Money. behavior pattern and need for socialization. attitudes. attitudes and lack of socialization. Personnel management function is sensitive to all these changes. attitudes and desires. OBJECTIVE OF PERSONNEL MANAGEMENT A major objective of personnel management is to increase the effectiveness of every work unit in the organization and to enable the employees to derive a greater sense of personal satisfaction from their work and work environment. the economic and technological situation of as enterprise is seldom static. Many problems in managing human resources stem from group behavior patterns. the Man is the only ingredient that has emotions. keeps ahead of them and endeavors to introduce innovations and adaptations to meet every new situation. Organizational relationships are subject to stress and strains all the time.” TASK IDENTIFICATION The problem relates to absenteeism. low output and safety hazard on site. pressures and conflicts has been both theorists and practicing managers. To overcome the given problem. the four ingredients of any ongoing organization. efficiently accomplish selected aims. but many coming from people’s back grounds.
6) There should be a sense of security and reasonable freedom from worry 7) There should be a constant a intelligent effort on the part of management to be absolutely fair in every policy and every practice. long tunnel.National Institute of Construction Management and Research. each notice. a clear concept of the project goal. so as to plan out activities and execute them efficiently was placed on the priority. 3) Each employee should be made to feel that his efforts are really appreciated. 5) Employees should have a part in planning those things which affect their working conditions. Pune School of Distance Education 1) Care and skill should be exercised in the selection of employees. so as to accomplish the goal at no extra cost and time. skillful and adequate. which was located in a remote place. 10) Conditions should be such that working proves to be a satisfying social experience as well as a means of making al livelihood. As done for any project. 4) Careful and thoughtful consideration should be given to the probable effect each rule. 8) Each employee should have a feeling of pride in the woorthwhileness of his work and his company. and each practice will have on the feelings of all concerned.Construction and Finalization Assignment on Construction Personnel Management NCP 22 Page 4 of 13 . Our aim in this project was to execute work of a 3. A construction project goes through 3 stages as mentioned below: 1) Pre-Construction Planning 2) Construction Stage 3) Post. 9) The organizational set-up should be such that there is no confusion in anyone’s mind as to his duties or responsibilities.0 KM. 2) Introduction to the job should be friendly.
Thus mobilization of man and machinery remains an area of concern in the early stages and optimum deployment of resources is not easily achieved. 1) Accessibility: . medical. There may be various reasons for the decline in progress may be such as tough working conditions. entertainment etc.To start and to continue work at a remote site it is obvious that the first priority is to provide work facilities (accommodation. hampered cash flow.. commodities. transportation. Common problems that are associated with the remote areas are listed below. tough geological conditions. poor site planning and coordination etc. landslides and involvement of forest.National Institute of Construction Management and Research. 2) Basic facilities: . Further hostile topographical conditions viz. but main reason here seems to be the unwillingness of the workers to deliver their best predominantly due to harsh working conditions and the general problems associated with a remote area and non fulfillment of other factors affecting the human behavior and attitude.Remote areas are generally underdeveloped with bare minimum basic facilities in the areas like housing. earthquakes) life become very miserable as these areas remain cut off from the rest of the world for considerable time. flash floods. making it difficult for the transportation/mobilization of heavy construction equipments for the commencement of the work. food etc) to the staff at site. generally Assignment on Construction Personnel Management NCP 22 Page 5 of 13 . inadequate deployment of resources. private land may delay the construction /widening of new/existing roads. As mentioned in the assignment production at site is decreasing and the absenteeism in the workers is further adding to the woes. steep slopes.Construction of underground works is a challenging task. Pune School of Distance Education Introduction to the Main Problem: . especially in a remote area. a) Shelter and food: . physical obstruction at site. communication.working sites located in the remote areas are less accessible as compared to other sites. Generally these sites are connected with Kacha roads of inadequate width or even mule path operating with foot bridges or small culverts over the nallahs. In case of natural calamities/disasters (viz.
electronic and printed media) and entertainment (theater. cinema. magazines.Generally in the remote areas health care and medical facilities are provided at a public health centre run by the Government or NGOs or at some places by the quacks. Internet.) sectors has very limited or negligible presence.National Institute of Construction Management and Research. it is difficult to remain in contact with the families and well wishers.e. political and other activities happening in and around and without entertainment facilities it is hard for the workers to come out of Assignment on Construction Personnel Management NCP 22 Page 6 of 13 . Due to lack of various communication systems. recreational centers. b) Medical and Health care: . shared temporary housing facilities i. bathrooms are provided to the workers at site and continued till the completion of the project. In case of emergency (fatal injury or accident) workers have to rush to the nearest town and sometimes delay in the treatment may cause life. workers has to content with the seasonally available local stuff and constant supply of potable water also remains in question. clubs etc. Pune School of Distance Education these areas are sparsely populated so the possibility of hired accommodation remains negligible and to provide hired accommodation to all of its staff in the nearest town may put substantial financial burden to the management and may also affect the routine working hours. television etc) makes their life miserable as they remain uninformed about the social. Quality of food provided may not be up to the standards throughout the year as it would not be viable daily to go the nearest market and fetch fresh vegetables/ other edibles . economic. cable network. Medical care is limited to the general dieses or the first aid in case of injury or minor accident. keeping them cutoff from the society. by constructing sheds/ dormitories (corrugated sheets and angles) with common W/c. Due to limited allocation of funds for the work facilities/shorter duration of the work/non availability of affordable construction material in the vicinity. c) Communication and entertainment: -In the remote areas communication (telephone. Further the non availability of informative means (newspapers.
their safety concern would ease to a great extent. It is evident that for the want of decent living conditions. providing entertainment equipments like TV. aloofness. lack of communication and entertainment means put derogatory affect on the workers. depression lead them to the bad habits of drinking. introduction of latest safety Assignment on Construction Personnel Management NCP 22 Page 7 of 13 . specialized custom made giant machineries etc add to the feeling of being unsafe. The terrain is unknown.National Institute of Construction Management and Research. temples. Even the avenues of socialization like shopping complex. Same things can be implemented here also with necessary improvisations. quarrelling etc. healthy food and staying away from the family. Feelings like insecurity. journey to which takes two days. lack of medical facilities. REMEDY FOR SAFETY CONCERN By the very nature of project it is hazardous. homesickness. etc are in a nearest town. and distract them from their routine site related work and affecting the overall progress. the sub surface uncertainties. Cinemas. school. Training in safe work practices. REMEDY FOR LACK OF SOCIALIZATION It is natural that in such a remote location the workers are far removed from their families and societies. open theatres. If the Project Manager or the supervising staff lead the work force from front. Pune School of Distance Education their monotonous routine keeping their mind filled with trivial issues. site related problems and other anxieties. Almost same situation prevails in the cantonment of army also. and communication facilities to converse with their family members. Army has found out solution by long experience in providing sports facilities on the camp. It is well known that the work force is a bit apprehensive about the bosses issuing orders from the air conditioned cabins. fixed vacation after service of particular period on the camp etc. music systems.
attitudes etc. attributes. he brings with him his belief system. JOB ENRICHMENT AS A TOOL FOR PERSONAL MANAGEMENT As opposed to job enlargement. Job design concerns and approaches are considered to have begun with the scientific management movement at the turn of the century. screening of movies etc also helps a great deal in breaking the monotony of work and life.National Institute of Construction Management and Research. Assignment on Construction Personnel Management NCP 22 Page 8 of 13 . worker methods. upbringing. there are not necessarily more tasks to perform. spiritual recourses by saints. which horizontally loads the job. REMEDY FOR INGRAINED WRONG HABITS AND ATTITUDES Work force is drawn from the society. sequence and pace or by letting them make decisions about accepting or rejecting materials. skills. Every workman is different due to his social background. JOB DESIGN AS A TOOL FOR PERSONAL MANAGEMENT Job design has emerged as an important application area for work motivation. standard operating procedures. They need to be brought to a common platform by suitable training programs. habits. work measurement and standards. plan layout. and humanmachine interactions. live entertainment programs by mimicry artists. A temple at site. Pune School of Distance Education tools. on job medical facilities. Frederick Taylor suggested that task design might be the most prominent single element in scientific management whose goal was to maximize human efficiency in jobs. social ties. culture and ethnicity. education. Out of these entire entities attitude is the concern of every Project Manager. Compensation package for post accident events go a great deal in easing the safety concern. Thus workers job may be enriched by: Giving workers more altitude in deciding about such things as work methods. This industrial engineering approach is concerned with product. When a man comes to work. but more responsibility and autonomy. job enrichment vertically loads the job. process and tool design. The scientific management approach evolved into what is now generally called job engineering. prejudices.
Pune School of Distance Education Encouraging participation of subordinates and interaction between workers. Problems that are associated with the remote area cannot be rectified completely. career planning. health benefits. education incentive for children. Assignment on Construction Personnel Management NCP 22 Page 9 of 13 . while others are common to every place and are related with human resource management. loan facilities for house construction in native. canteen facility. lighting and cleanliness. that can be implemented to improve the progress at site. but these can be mitigated to a certain extent to have a congenial environment to live and to work at site for the workers. PARTICIPATION AS A TOOL FOR PERSONAL MANAGEMENT There is no doubt that most people in the center of an operation have knowledge both of problems and solutions. the right kind of participation yields both motivation and knowledge valuable for enterprise success. Once the basic needs of the workers are addressed and are fulfilled at site. Need and their fulfillment at site:Above are the some of the reasons discussed. Giving workers a feeling of personal responsibility to their tasks. production incentives. insurance cover etc makes employment precious for the worker to loose. As a consequence.National Institute of Construction Management and Research. Giving feedback on job performance. they start contributing towards achieving the organizational goals with their full potential. perks. temperature. physical aspects of the work environment such as layout of office or plant. Involving workers in analysis and change. behavior incentive. MONEY AS A TOOL FOR PERSONAL MANAGEMENT Money can never be overlooked as a motivator. Attractive salary structure. affecting the progress at site. Here are the measures suggested. Some reasons are site specific. Though this method has its limitation of success when it comes to deal with workman with low level of skills.
Proper fencing of the camp shall be done in order to keep the check on trespassing and for the security of the staff members. By constituting site safety committees and by providing training to its members. To Provide better basic facilities: . serious illness). Assignment on Construction Personnel Management NCP 22 Page 10 of 13 .Living conditions can be improved at site by constructing a staff camp having masonry type quarters with proper ventilation and civic facilities to accommodate all the staff and workers. First aid boxes shall be provided at site also An ambulance with life saving equipments shall be kept ready in case of emergency (fatal accident. Mess shall be managed by the workers itself on contributory basis. the workers shall be encouraged to actively contribute and participate for the implementation/betterment of safety and health norms within the site. Sufficient number of water tankers shall be deployed to meet the daily requirements of drinking water and water for other use. Safety officer shall maintain and analysis the data on work injuries. Subsidized Mess facilities shall be provided to the workers. Each staff member or worker shall be issued at least a wooden cot with mattress. in order to shift the patient to the nearest hospital.basic medical facilities shall be provided to the workers by opening a dispensary with 5 to 6 beds with in the camp area. a chair and a steel almirah to keep their belongings. To Provide Medical facilities and ensure safety measures at site: . All the workers shall be provided with the personal protective equipments. where as the management shall ensure that health and hygiene standards are followed and maintained. Sufficient stock of medicine for common ailments shall be made available all the time. a table. DG sets of required capacity shall be installed within the camp as an alternate arrangement for the electric supply. Pune School of Distance Education 1. A separate safety department shall be established to ensure the strict implementation of safety policies to provide best practicable safe working conditions at site. The management shall depute a full time resident doctor along with other trained paramedical staff. 2.National Institute of Construction Management and Research.
magazines and television) are the source of information and entertainment. In the remote areas the presence of traditional communication and entertainment facilities is almost negligible. A supervisor guides his subordinates so that they produce the desired quantity and quality of works within the desired time. communication qualities. for communication satellite phone facility can be availed and this facility can be extended to the workers by installing intercom system within the camp area allowing them to receive calls and can also make calls on payment basis. Better communication and entertainment facilities: . 4. Printed media and electronic media (newspapers. Supervision is the function of leading. Satellite dishes are the easy and the affordable medium to gain access to the free satellite entertainment and informative channels providing their services round the clock and management can provide a television in the common room / mess for the workers. A good Assignment on Construction Personnel Management NCP 22 Page 11 of 13 . coordinating and directing the work of others to accomplish designated objectives. 3. Pune School of Distance Education accidents and occupational health diseases for taking corrective actions and prevent the reoccurrence and also keep the site management aware of the safety programme and making recommendation to the site related safety improvements. All these means acts as a stimulant enabling us to be in the positive state of mind by keeping us informed and updated with the day to day happenings.National Institute of Construction Management and Research.Proper site management means understanding and managing manpower for its optimum potential by good supervision and leadership. Nowadays Telephones and Internet are easily affordable and is an effective means to stay connected and to communicate with each other. Proper Site Management: . in touch with the dear ones and providing a sort of refreshment in the leisure time. that shall keep them updated with the daily affairs and shall be a good source of entertainment during the off days.Telecommunication sector has made phenomenal growth in the recent times.
Assignment on Construction Personnel Management NCP 22 Page 12 of 13 . salaries. and workers shall be provided weekly rests.National Institute of Construction Management and Research. if they make mistake he is mainly interested in showing them how to prevent reoccurrence of such incidents rather than in punishing them on the other hand if intermediate milestones or targets are achieved he appreciates his team. CONCLUSION As a Project Manager this is a challenge. promotions. Its success and failure are largely determined by the caliber of its workforce and the efforts it exerts. Therefore the policies and the methods an organization adopts to meet its manpower needs are of vital significance. So the company HR policies shall be amended accordingly and the employees shall be provided wages and other benefits as per the prevailing practices. I shall strive to practice all that is mentioned above. site specific incentives. job description and job stability etc. because term and conditions for all these aspects are mutually discussed and agreed between the employee and the employer before joining in an organization. Pune School of Distance Education supervisor ensures the proper delegation of duties and responsibilities to the subordinate staff. wages. 5. in providing all the facilities to the workers on site within my powers. Transparency in the HR policies: . The comprehensible and the transparent HR policies ensure that right kind of people are working at right places and shall not leave any element of doubt in the mind of joining/ existing staff regarding their contract period.The people of an organization are its most important assets. leave. Effectively interpret and communicate management policies and directives to the subordinate and understand the problems of his subordinates. retrenchment benefits. It is a test of my leadership quality in leading from the front. Working schedule/ hours shall be strictly adhered to.
imparting training in the fields of safety. Pune School of Distance Education Welfare Amenities can be immediately started without seeking permission of corporate office. BIBLIOGRAPHY: Management in organization by Koontz and Odoneal. I would approach the corporate office for setting up of a personnel department to look in to other expert areas like training need identification. Such facilities are: Canteen Rest room Night shelter Clean drinking water Latrines and urinals Washing facilities First aid facilities Housing Crèche Besides above immediate relief. but the benefits of increased productivity and satisfied employees far out ways the cost. *********** XXXX ********** Assignment on Construction Personnel Management NCP 22 Page 13 of 13 . skill enhancement and attitude change. MacGraw Hill Publications. I understand all above is going to cost the company.National Institute of Construction Management and Research.