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'Vocabulary & Conversation- I
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Table of Contents
Topics
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Vocabulary Vocabulary Vocabulary Vocabulary Vocabulary Vocabulary Vocabulary Vocabulary Vocabulary

Page No fo>VK
1 3 5 7 9 11 12 13 14 16 17 18 19 20 21 22 23 24 25 26 27 28

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Food & Beverages

-

Behaviour of persons Personality Traits Moods Persons & Personalities Words denoting Trade & Profession Literary words Political, Economic & Social system Important Isms Enquiry about Health Doctor and Patient - Chest pain Doctor and Patient - Fracture Doctor and Patient - Dentist Transfer of electricity meter House New connection At the bus stand Excess billing Car accident Purchase of a car Opening an account At the factory

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Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation Conversation -

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16 17 18 19 20 21 22
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British School of Language
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VOCABULARY OF DAILY USE
Introduction to

FOOD AND BEVERAGES
Out of twelve activities in a day minimum two hours are devoted to eating and drinking. So, one should be acquainted with the vocabulary used in this field. Here we are giving the vocabulary covering all the aspects of food and beverages.

Bed-tea Breakfast Bruncl).£~f~ I~·' Lunch Luncheon ((:",'J ~f~
(t.,_,..,p_" 111l7/J.
to

Evening-tea Snacks, Dinner ~ Supper ~~~ Nightcap
1/. PMnk

;,jtN1'

Sumpt s e: Appetizin9'~·"""'" Palatable lJt/e"~'
~

Savoury?"

a·'ec.',,p,·

Tasteless Unappetizing Unpalatable ~~! Uncooked, raw Half-baked Insipid -r#("..;.~ o} Jf (d(~ Badly-cooke e: Over-cooked I?I'~I

-,

I~)

Delicious Tasty Well cooked;
~"'" -40111

Ripeq.~"1"''''.(,

Roasted c:»: e: Boiled
~71
~nl

Chilled

iff

Grilled ~~.,1''1i

Oashew nutg....,,f Currants {y<~ Groundnuts

dJlr

British, School of Language
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1

Mutton

"'f ...

it-t.~

Lamb salami Bacon $~"f Chicken tJdlf Lobster 6'bt,A/J Sausages ifJ"1i:r:
£1117'>./,

Tomato Spicy e-: Souro(qfl Sweet

.

Prawns~""V Ham U? ;''u.lZ Pork Fish

dJPA

Soypean Garlic eiA(fl

;,~Jt

lIt'

Pungent ('I~/ Creamy

Oil

r

Coriander ~

Sugar. Salt
r'

,. ,
l

Mixie Table spoon

Chillie~ Tumeric ,

91(!il

Wheat flour ~,~ Flour '";h\~ Cornflour ~"""'1qo(l '1t,c!\ eds

s; ,
,

Vi negarc r:-Cinnamon Cheese Bread Tamari!1<th~ Curd
rvnl
1

!til

Garlic (Pf~~1 Ginger Cloves ~,ti

<t~

Snack-bar

Restaurant

<;l1t.~

Bar be-cue~~ . Cafeteria . ~",ftD' . Cat enng Van : : nve-in

Pour~';';Bake Stir '~(1r Crush ~~I(rLow calorie diet Non alcoholic Flattening Flavoured Salty'

Sprinkle (1'!f...;1i1 Knead Sweeten Simmer Grind t..~;;J~ Bring to boil$t,~ Mash fry until brown Soak !.t...~t""\Lt,M Heat until tender

/i"'JI<ff

Grat~~~~Slicing Chop.,' \_PeeJjna :t-f c .... ~ 2-.s... ~fT Minc9,_ 'Mixing ..j'fiJ..."..-1-- e-: r,,(ffIfChurn ""'~~I " 7(
~\~

~..Jt",

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2

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

- VOCABULARY

OF DAILY USE

BEHAVIOUR OF PERSONS
.:'::;:'

poy~~~~
Princely E thusj,astic cA'rt a:; Outspoken Frank/op~n Formal

.

'*'

"elf, Pf1S)

Unpolished
~'J

~t,.d

Beggarly Unenthusiastic Reserved Secretive Informal Unrefined Back~ardlTrad itional
',)c,... ~:'-~c,-, &if,t,
l

Ratlon~, 7~ (';-wr Dominating

Irrational
"2Irflf-1l

¥
,

~~,.-;-

{hr"'1"~"",\.rfA,

SUbmis~ve
1

Ge~t~~t;-' Gra;,1f~tTactful
~L~tM.,

Harsh

'tC''trr;~

#i';cs.

Disgraceful
3$1"'5

-l-l~

.,..........., '" ..,~ or;

Tactless
.f'fil.

'Pt-~,.L~~

Cultured
t',l,{(

Refined Modern '<at "'1.~~fI""\-;: Considerate It z....jf" otldi "I~ Predictable Docile
~nh

Polltel

~'-'k.,(1"Zn

/W.,l!:.~ uncultur;t
Rude

(..1.Ir--?, ~~

""-11,,1

,fI..,"L

Courteous
)Je~;'~ll.lle')lflVl1

Discourteous ROWd~OUd Ri9iWAdamant -c
~n.}~ "1~'1r 1>tJ;z~~~'

InconsJ-derate
1tq1~

Sober ~
~'("

.s,Wf,/c

Unpredictable
'trfi ~.,~I-,i
.II.

~$"j.:,(""IIII'"

,.fS'1"';

Fle~ble Quiet/Calm
l(f'~

$~8'FhiJ~e ~

Sens~onal P}easant

Rebellious/Bold (>"8/ J ,>z~; Ineffective
<tt.2.:7

NOiV'
ttl

~,} •• ) o

di ,.hi

Convj"tional
~Iq~

~ "~17'h~~
Mo~~tl
,..

Unpleasant/Annoying

Irritati ng/Exas peratin g ~hO~1I mmodeet
4bt, ~
~~¥I-I\
I

"Jl..£-r,~:r-'3"...;'i.

Cold ,blooded Sincere -?'1.1th ~fi= Patient
4..1<4.,.4= .JIlt

'''("F'

Unconventi0'1 "~I"~'1<,q ~ i ' Hot blooded Insincere Impatient In~an Rude Unreliable
l/Y"'~e.

'loti

Soft spoken .LA>o~ i .,~~ ... symparetic
. ~~\1,~

Loud mouthed/cr~de
1'11( " ....,;;-

Human Gentle Re»able
~4'I~{;;

Unsym pathetic/ Apath etic Self ce~red/Selfish
~/YJ.

Selfless C~rdial
.

~r~,t>,(
"'i!1";-~,"£,5~ i.JA ~~w

Unfri~ndIY/I~diffe~ent
~,?(fllr d~(/.,~

I~i.{).

Composed

~~I;f'

Dist~

.ReAtive D~lful

41;' .-' ~';"'n~
~lI"""tlf1t~~~-t

11;;Restless ~
"'l-t->t ("I

.

17'

tense /nervous ~'),.... ~"LI-;;;?;'-: ;~~

CO~n;!o~olya~ fFr; ft, /VI fi ~'1 Collected/Slow

Sect~ritn
:t

prlanic
it
#Ifill.-

2'}~ ~h"''7'''-; -,,~,J._'Ir-:0'

Rash/~st
J1(>fe,

"

~

J

;ff

Unpuritanic UQ._dignified
....;c.Q«'

Negligent,

-4J~,.r;-

Di~nifJ!td Sanguine Dari"2 Quiet/Cool .~jf,~;,11Ie,'~1

Merciful
4'l11~/~

Merc~~s/Ruth less Refusing
'f'~'1~

$.i 11v-l", 2~ Jr r~""r;;;,

Doubtful Retarding
Q'I<r. e-.

Acce8tlng saC~fi1ng
..,~(

"'~II'~ "

1Jt?~

Gre!fdY{Exactin g

f-q,.., / r~7-f,~~f1'';

Fr~nzied...
1("

11/

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3

GUIDE PATTERN - BEHAVIOUR - WORKING EFFICIENCY OF PERSON
Person 1 Person 2 Look, he is supposed to come at 3 p.m. and it is already 4.4 pm. No sign of him as yet. Most disgusting behaviour really. These persons are not punctual and quite indifferent to th inconvenience they cause to the public. See how we are mad to sit patiently for hours in this.&welterjng heat;.-',Mf(~:ht, ~vf,~ This hJ3phaza[9 way ~f functioning is very typical of an India politician. '"J1f~ef~~'1 While making speec:ttes.thtitYCire very careful about projectin their image asaperson'wtfc?is polite, reliable, gentle, acti whereas, in reality they are just the opposite. The common man in India is politically very conscious and he i not fooled by these insincere, inefficient and corrupt batch 0 politicians any more. Take a person like B. Narain - a disgusting politician. He is so
\

Person 3 Person 2

-

Person 1

-

Person 2

-

unrefined and outra eous in~is state~e~s and behaviour that it is absolutely eratin ~ smtre~mes. Mtti.t1/

e~ai

Person 3

He loves being showy, that is all. Eh, what about T. Fernandes? His sensational pre-election promises of radical social reforms were quickly forgotten once he .oot the chair. {.lit ~krYI o!J.if ",,;J,.,,'F:.,r. "Iii f These. are just an amafelU:. bunch as compared to seasoned Person 1 politicians like Mrs. Indira Gandhi. Whatever may be her other failings, she was atleast efficient, intelli~nt, §_harp and (~'1M~ C i'~. At the same time~~_!t,.was very _d rom~tlc too. She made an expert job of each portfolio she had ever handled. - You see, India at present needs brilliant and rational leaders Person 2 like Mahatma Gandhi and Nehl1J. They were noble and selfless, ~"'II'L .' trustworthy and decisive,~~trious and honest; only such self sacrificing people can bring back today the high ideals

-

~"'h,

Person 3

-

of a leader before theNationagain.~(~ It is a pity that intheabsenceofp.atrio~.fikeSubhash

~~~::~o~:a~~~~Gr~:!e~~:: Ii:~~
ii

Chandra Bose or

only! matinee idols like

Person 1

-

If you ask me, an Amitabh with his refined dignified ways or Dharmendra with his pleasant, frank and kind image provide a welcome relief to the

II

public. - Don't you think the 'angry young man' image that Amitabh projects is Person 2 rather dangerous? It is very appealing to the frustrated and unemployed section of our youth. They are supplied with more daring and novel methods of crime in these films. The heroes generally look invincible cw)'HHr~~~, so people love to follow them and as a result, .;rolenco/is on the increase in society. 111 - ~~ -fM"- ~\_ h~\
'1.-~'tt<_"(~

.L

4

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

VOCABULARY OF DAILY USE

PERSONALITY TRIlITS

(f29i;;s1y/~
Insincere Hot tempered
, I'lf'1 ~ AJ..fII/.-~

erous Cruel/Ungenerous

High morale Dashin_@-<1 (I-t!rI"l. Alert \ Extrovert bol;' Outgoin)J Masculine Honest
112.1iE
.[ih11 4~

e2-,":r"",tfJ-

Dull

-gdt,Q
?7d-r1'1~-'''fZ\
bill'!

S~-t-

Low morale ~ Unimpr~ive
""llli $I

'[JII?

.

III natured

~ "" "'('7 IY#f

.... "- 1. ./."'10 "It!". 4/('1

Car'"eless/lnattentive
..-"l

!14h.,a

Intr~vert . s> , d1ltll ...'t-J,&> «$/ ~,."e· Withdrawn/Aloof Effeminate
~

~

"11'<"1"''

,\._

.ri",;;I"t":i ","1'

Sophisticated ~~ Artic\l_late Obedient '\~ Decisive
.;(1 11(,
'6)\.{I\

tI'~

..,1'1\

Dishonest/Corrupt JfIIlM.'1. Rusti_c/4nspphisticated ~~~~~~~ Inarticulate Disobedient

q_"t~

h "'~t'l,.,.;;

Intelligent

~(z:-

Unintelligent!Stupid BoriX'g/Uninteresting ~-.II1/' ;.2- ,/h", C." tff 'I.f~ Wavering/Oscillating k#fIJ}/~ Siothfut Lazy
~3(:;i 6,,;'f

InJfr,-;iing . Determined Laborious Agile"
r~~fzIW

~r:h~f1

J~le.~

,

Elegant d~-Hel((~) Benign Qu1ck Mod

lfit/I.rfl-'l-Hd

kf~~

Inelegant/Vnculti'vated . !H-<-I"I fft'fl /d;U7~ SPltef~'1
~I~

11141 '1Jk<tI,.r,

""'SNl;~h

/1t"fJl

SIU~gISI)

80 stful/Flaunting Stut,1d

2<)/lttl ,

S~~"'I~"';

rnatic rll'l4f Tactful '- )._ ol'-fi' ~2".;;z ?~'"'''' t:.nterprising ~, ~\~ll ~t.,,! "'l'i Businesslike ~I;t ;"~,,"Jln i'i \., Ambiticws

Undiplomatic

Tactle~\S ) \
Unenterprising Unbusinesslike Unambitious
""I")fI"~o

~,

'I''''

Straight forward Simple

Hypocrite Scheming Imprudent/ Sycophant!

.{h~

l_ 7J,I t1 ~1'1 If I~.

n

41~qfl

Prodent

-<'lJft~lf

Optimistic Gay

f1't I~

If} \ \{

,.,it Pessimistic
("'~, ('/I

Dull/Morose

~1r~/'te

I

Churlish :./1f~~~6

:"'/;}.-(

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1
1

VOCABULARY

OF DAILY USE

DESCRIBING PERSONS & PERSONALITIES THEIR MOODS
NEGATIVE POSITIVE
Happy

NEGATIVE
Unhappy ..
fh,CIVd

W~II mannered ("'Churlish ('6r:'hf.e ~·f-'" ' ...f7M v £, Congnizant Unaware Discontented Tm,e/un~asy/R.stl.SS Hu~(~Modest In~ctiv.t/LaZY/Letha rg ic Inqple~tj\bsent minded. ~c-'" tit .&l f,t;j,J'CJlr.J..,,~· Aloofl eservedlStuckup s.olem. /GIU~IMOiose ~ .d._fi",<1 'I,;: it ~ . Panurbed/Du· ur· ad Restralned
ttlffXl!'7 ... 0rM -Z-FJl,'P

Imbalanced uny~· Iding f7l ..,..~ Agn4 stlc Serious Aggressive Impious De~ised i F:rust led Flexible') Pe~~v~
c;i

~~

cr'

OsclllatinglWaverlng

.[~ ''''J, rj",~

ftlrf( ;l'l'r.r

Subrriiseive Mitigated Clever
.jrl~~ ...

,.,t Ii ~r. s:
,-A

In~e';"
~a~' nt ~I ;; Athe atlc

~)!ii""~

DESCRIBING PERSONS & PERSONALITY :rt;lEIR ATTITUDE ,.
Crl~.(f)

.,11-"(,?il/~
"t1~'

ressive evorent
I

fI,'w), ~MIi..

RetroSJressive Mal':vo~nl).rr Ois'tll.rDing ~4 t!'.'fi Submis$ive, /I ~. I bJ/~ /4~r~'/r:"ple co~.sc.l)ding Pe rssrve
'wvf,(t.
~VIft.,
.(16'

W/~;?,JNk: Liberal/Liberti.,e
""I

r:": peePuY'>~
Bigoted-}JJ"", Indulgent."""t't--

t(~in g oritative ~ 'l...
, '3-h41(1.,fj
if'

':I1~: ..

M;;

Strict ~~; Trustir1g Mild

ChlvalrojJ-,

'(PIt, Jole£( M.

~ Cowardly

I.CY,ft'ftiI1l,,21

,"'_£...,,,, "1 )..
'PI, IIJlar'!
q(t(

Dr,;

Distrusting Ferocious Provocating
3rt1lii~~clr

)._

~

n/I, ..

i(r.

~J.,~

Conciliating

W0f[:f worn/Freit~'fcil\ ,

~\P~ ~

~~\kM;;-lzt

d\'I. t
;,tll

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7

r~. r.'·
VOCABULARY-TO SUPPORT VOCABULARY ON MOODS AND EMOTIONS STATE OF MIND - BENT OF MIND -ATTITUDE
Last afternoon, in the restaurant, finding Mr. Kapoor in a miserab and depressed state of mind, I enqui~eds~l~l/~~' Kapoor, you seem be very glum today. You have such a__ melancholy air about you and are truly unhappy? Why, what is wrong with you? Ar_e y~ feeling uneasy yo~ are a person wh~ used to be humorous, and t~fRatjye all the time " I am rather tense because, at the office, I had an argument with my ~IA . \ today. He is a hot tempe ed man and so unreasonable at times that cannot help being "'~xe annoyed with him most of the time. Th '

~;.rd

morning he was particularly inconsiderate and I too got into an aggressi mood. Usually I hate being quarrelsome but today I decided to give him ~ece of

my

mind. Thus, as you can guess very well, I could not re

~

,

making quite some UnwhOI!SOrrie-emarks which naturally distressed hi r very much." ~ ~~.

---

I pointed out to Mr. Kapoor that generally such type of people are rigid in their views and are never good for any creative work. He add

further, "He certainly has some complex, and takes a child's pleasure i being bossy. I never could stand such mean and arrogant people w
."~

unnecessarily t%OWtheir weight around. It looks ridiculous. (In anger h called me in~rentl. The trouble with me is that I am a very sensitive per ..... son and sometimes emotional to a fault. So it is very difficult for me to up with such rude churlish behaviour. I really don't know what he may d next, I tell you that man is crazy. He is also revengeful.~"riYJ!"" .... ~ On hearing this I tried ~~;alm him down and said, "Don~et Jll-* ....i-1lJlf'>I" ' '; ~(.tIr<11Jf.-:. nervous. He may not be as un lelding as he poses to,be. Be optimistic an composed so that you cantace the situation in a _ fashion. As for ou office, I must say, the atmosphere there is very warm and cheerful Naturally, everyone functions better in such friendly relaxed atmosphere. My boss also has a wonderful paternal and benevolent attitude towards u and naturally, all of us are very contented to work with him." "You are lucky. Oh, I have to reach back at 2.00 p.m. and it's alrea 1.35 p.m., so I'll see you tomorrow. Till then, Goo~-bye." "All right, see you."
8

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VOCABULARY
DESCRIPTION OF PERSONS & PERSONALITIES DAILY USE WORDS ABOUT PHYSICAL APPEARANCE
Fair, very fair, dark, very dark, .flawles~, glo~ing, radiant, pink, bright, vivic:;t , florid, tlf~~~,J~ JIt!,v 'IUlr.~ ~~ tanned, l8eaches and cream, pale, dull,
O(~

,J?; ..

"",,"h"lJ,~

.?t~,'s., p,/J,~

* ~/~
.

~.tiI(.;.II1~<¥J~

.fiW/It~~

JIw~~

sJlfow,
_,fI./htV;;"tr:;
¢

pla-Ttid, wh1~iSh,
./1,;',

complexioned,

unhealthy

'1;,~v""'~1.tJl~

medium

complexion

"Imposing, overweight, underweight, short
'Hf~

~J",~..,,'"i--~""~
~. "(I~

(j1h'l els(i {,~I ~/'i1 61/ ';t Tall, short or medium, tiny, puny, dwarf,

<h>i-

¥S' s:

'1~~

lel~ed, stooping, dizzy-height, aenormal, Ian 'y, slim, braWny, muscular. Broad

~";;-;Jt;-

~d

~~

(f11f,~b~

(HM7#1M'G/'J

~~~

fr'arne d.: well
t;I~~

tJ,r

~ i1.ur~r

built,
£I~

broad
d)1'l""~ii

shoulderedh small framed" small built!~ robust, delicately boned, plump, chubby, ~tl'.lq,~? (Idd c5ff04J j/;;-it ""~//'c s rong, healthy,/at, stout, frail, delicate, . <h,'iJ 'I1hf( ~ '" It r Cf!, (f rN':c ~I.rr ~eak, thin, ski[lny, lean, enormo~s, bulky,

e'r~ ~

Iftttri"/

&<1..f/.

~

~~~~ .
1¥uJc.

shapely, bonny, big bellied, abl
.

¥

7

bodied,
"('Jah

feeble, balanced, well maintained, hefty. Sha~pfeatures, classical features, ftat or blunt featureslJ mongoloid features, roman r'i IrpPlt (JJq~,..~;~ : ~""'1,,,,;:;feat~res, slanting, eyes, snub nose, flat
<i-~t -,,""
4,.((_I(,.,rlj
f'(1;' .

p(sh~

.

i

nose, double chinned" hollow 2~l'~s,

/'rEt.

,

clean-cut fa~, glowing face, protfuding "'(I~"dIF -'\t,,*(~ 8y'es, thick neck, broad face, fluttering

""f dyllashes, broadforeh;~~qUiline
bushy eyebrows, cheeked. chi'mpy look,

nose, high

Beautiful, handsome, lovely, pretty, cute, dishevelled hair, Luxuriant hair,~!Yminous aI,"'''A. '1-<-~ ~" brown eyes, worry worn.wrirt Jed fape,.!. M,.._" "'£'1,""olf~""''''' ugly, plain, innocent, elderly, sedate,

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middle-aged, unkempt,

adolescent, mature,

ordinar seren

haggard,

groovy looking, withered, bewitchin insane, homely appearance, medi ensnaring, entrapping, coquettish, pia sultry, cool, seductive, enchantin envious. Expressive face, eloquent face, enigma face, blank face, wooden face, furio expressionless face, puzzled, beamin with pleasure, contorted with anger, blan with bewilderment, dumb with terror, with care, puckered with distaste, gre with envy, fiery with rage, cheerful, pan stricken, unperturbed, abandoned seething with fury, horrified, frowning freckled, benign, vivid, welcoming accomodative, gracious, commandin

Graceful, gracious,

elegant, mirthful, urbane inelegant, regal, haugh

rustic, masculine, gentlemanly, prin refined, effeminate, ungentlemanly beggarly, well groomed, ludicrous, sob vagrant-woman, scantily dressed voluptuous, ruffian; regal, statel
,

Lovable, adorable, charming, impressive attractive, hateful, abominable, wei dressed, unimpressive, fashionable obsolete, presentable, bespectacled magnetizing (beauty), homely girl debonair, ravishing, lovely, exotic beauty sympathetic, rough, peevish, bashful abominable, adamant, smug, impertine irresponsible, fastidious, depressed jocular, gracious, towering, intolerable
10

British School of Language
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VOCABULARY
place where fishes are kept place where pigs are kept

OF DAILY USE AND PROFESSION
aquarium sty dairy bakery Drewery zoo distillery garage hangar cabaret archives gymnasium museum departmental store tannery barracks cantonment mint observatory orchard ,orphanage reservoir

RDS DENOTING PLACES-TRADE

'place where milk is converted into butter & cheese place where bread and cakes are make elillCUJrV manufacturing beer for ~ ..ection of wild animals t)face where liquor or alcohol is produced place for housing motor cars place for housing aeroplanes variety show performed in a restaurant as entertainment place where Government records are kept place where athletic excercises are performed place where treasures of art are preserved lace where goods are stored and sold place where leather is tanned building for the lodging of soldiers place where soldiers are stationed place where money is coined
....... ' "0
OliilGB

where astronomical observations are taken where fruit trees are grown

place where orphans are housed place where water is collected and stored place much frequented for pleasure or health
n.r,"n1~C:are

nursery where children are cared for while their at work lace where ships are repaired / stationed for loading loaded and unloaded sleeping rooms in a college or public institution school for infants and young children

creche dock dormitory kindergarten grocery shipyard/dookyard apiary

shop which sells tea, sugar, butter, tinned food etc. place where ships are built

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VOCABULARY

OF DAILY USE

LITERARY WORDS
A book of names and addresses A book of accounts showing debits and credits A book containing information on all branches of knowledge A list of books in a library directory ledger encyclopaedia catalogue I bibliograph An extract or selection from a book or writing The heading of a newspaper article, chapter of a book, etc A statement which is accepted as true generally A list of the things to be done or discussed at a meeting Language which is confused and unintelligible A declaration of plans and promises put forward by a candidate for election An exact copy of handwriting, printing, etc. A speech delivered without previous preparation Literary theft or paSSingoff an author's original work as one's own A poem of lamentation A humorous play, having a happy ending A play with a sad or tragic end A note to help memory One who writes plays plagiarism elegy comedy tragedy memorandum dramatist I playwright manifesto facsimile extempore excerpt caption axiom agenda jargon

12

British School of Language
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VOCABULARY OF DAILY USE

',POLITICAL,
1 Capitalist
Socialist Communist

WORDS RELATED TO ECONOMIC AND SOCIAL SYSTEM 2 4 6 8 10 12
Democracy Communalist Dictator Parliamentary rule Curfew Deflation Demand and Supply Budget deficit Bullion market Racial discrimination Infanticide Eradication RefUgee camp Pofitical leader Population explosion Commercial complex Fiscal year Political turmoil Communal riots Exploitation

President's' rule . Emergency period

Flux crisis , Import duty

14 16 18 20

Shares' Debentures Social Evils Social upheaval Political Asylum Political uncertainities Economic pressure Socialisation Political coup Social setup

22 24 26 28 30 32
34

36 38 40

39 Political rivalary

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13

I WORDS A130UT IMPORTANT
1 A person who shows extreme favouritism towards his relatives regardless of their virtues, believes in 2 A person who believes that the motto of life should

VOCABULARY

'ISMS' ,
Nepotism

be eat, drink and make merry (in the pursuit of pleasure), believes in' 3 A person who preaches the theory of free trade policy or laissez faire, is the follower of 4 A person who asserts his opinions arrogantly though the opinion might not hold good 5 A person who believes in extreme communalism or has extreme enthusiasm in religious matters, tends towards 6 A person who tries to reason out or deduce Fanaticism Dogmatism Individualism Epicurean·

everything through logic, believes in 7 A person whols pain, believes in 8 A person who favours democratic reforms and is open minded in political matters, believes in
. ., _-

indifferent to both' pleasures and Stoicism

Liberalism

9 A personwboadvo,Qat.s>.extreme '.-",,_,.'
.
'

ohangts

,\

In
Radicalism

political matters practices 10 A person who believes in status quo and does not want any changes in the existing order of things and opposes political changes, is a follower of 11 A person who advocates the system of private wealth and property through private enterprise, believes in 12 A person who defends lawlessness and opposes every form of government, believes in 14

Conservatism

Capitalism

Anarchism

Brltlsh8choolof.Langliage
(A unIt of a.tlnKaLlfestyle a.rvlces Pv,t.Ltd.)
--~-.------~-------

A person who advocates production believes in should

that the means of Socialism Polytheism

be owned by the states,

A person who believes in many Gods, practices A person practices who does not know whether exists or not, believes in A person who doubts everything and asserts nothing and has no positive thinking is thought to be lost in A person who does not believe in the existence of God, believes in A person who cares only for his selfish interest, believes in A person who wants to overthrow the capitalist governments by the use of violence to establish the dictatorship of the proletariat, believes in A person who believes in the overthrow of the .•• ~J'adicalsand rules as per his own whims and fancies, believes in God who believes in only one God,

Monotheism

Agnosticism

Scepticism

Atheism

Egoism

Communalism

Fascism Theist

A

person who believes in God

(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATIONAL ENGLISH ENQUIRY ABOUT HEALTH - GENERAL
A B A B A B How is it that I have seen you after a long time? Have you keeping well? No, I was down with fever. Very sorry to know that, how do you feel now? Better. But it seems, I have lost my appetite. Must be the side effect of the medicines complete treatment? Have you undergone

Yes, I got myself thoroughly checked up from Vohra Nursing Hom and they have found nothing serious except general weakness. I taking the medicines prescribed by them. Actually, it takes around a couple of weeks to recover completely. I suggest that you do not exert too much. Thanks for the suggestion. children? What has happened to him? He is losing weight and his complexion is getting dark. Have you got him checked up from some child specialist? Yes, I had been to Dr. Rana a couple of times, but she is unable diagnose. Then, I would suggest, that you take him to All India Institute Medical Sciences. Yes, i was thinking residence. of taking him there, but it is .too far from m Now, tell me how are your wife an

A B A B A B A B A B

She's alright, but my youngest son is not well.

Oh,is that the only problem? You can use my car. I will send tomorrow at 9.00 a.m. The driver will drop you back: home after th check up. Thank you very much, for this kind gesture. It will be a great favour me. But, please send the car at your convenience. There is no inconvenience. The driver will reach your home exactly 9.00 O'clock. You will get free from the hospital by 10.30 a.m. driver will drop you back home before it gets too hot. I am giving you too much trouble. Not at all, it is my duty. Apart from this, can I be of any further help. No, thank you. This is more than enough. O.K. bye. Wish a speedy recovery to your child. See you.

A B

A B A B 16

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATIONAL

ENGLISH

DOCTOR AND PATIENT - CHEST PAIN Good Morning, Doctor. Good Morning, please be seated. Thank you, sir. Yes, what is your problem? Doctor, I have been suffering from terrible pain in my chest for the last 5/6 days. Earlier, I thought it would go by itself, but it is still persisting, and is getting severe day-by-day. Gentleman, you should not ignore a physical check-up in such matters as chest pain. Even a swift pain at times, is an indication of such disease as heart trouble, which if not checked in time, may lead to a severe heart attack. Sorry Doctor, only my business kept me away. Otherwise, I had been planning to visit you for the last 4 days. In future, I promise to take care in time. O.K. Let me check you up. Lie down on the table. (The patient lies down) Takea deep breath. Yes, again please. (While checking the patient) Did you take some medicine for relief? Yes Doctor. Not Allopathic but the Homoeopathic one. I went to a Homoeopath in my neighbourhood who gave me some sugar coated tablets and I felt a temporary relief after taking them. May I see them? Sure, they are in my pocket. Here they are. Very surprising. These tablets are not for such severe chest pains. Anyway, let me take your temperature and blood pressure. (Checks up the blood pressure) Nothing wrong with your blood pressure, and your temperature is also normal. Do you have constipation or feel congestion in the chest? (Checks up again) I am sorry, it is very difficult to diagnose like this. You must go for a chest X-ray and along with it, get your stool and urine tested ii also. Only after screening the three reports, I will be able to suggest the right medicine. For all these tests, I would advise you to go to Dr. Bhutani's Clinical Lab. I think, you will get the reports by tomorrow. In the meantime, take these pills the moment you feel the severe pains. May I ask about any changes in the diet? It's better if you take a non-gastric diet and maximum of liquids. Thank you, Doctor. What have I to pay? Rs. 401- only. Here it is, sir. . . Thank you. Thank you, Doctor. I will come tomorrow.

sh School of Language
(A unl~ SatlnKa Lifestyle Services Pvt. Ltd.) of

17

CONVERSATIONAL
Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor

ENGLISH

DOCTOR~ND
Next please.

PATIENT.

ON FRACTURE

I have fallen from the motorcycle, it seems my left leg is broken. Please lie down on the stretcher. Sir, it is reaUy very difficult to climb the stretcher (while moving the leg with the help of assistant) Is it relly painful? Try to move your foot up and down. I can't, it really hurts me. But the important thing is that you can move it. Have I really broken it? No. But you have twisted it badly. Is it a sprain? Yes, I am afraid it is, and, it is badly bruised and also swollen. Can I go to my office on Monday? No, I am afraid not You will have to give it a good rest. Now, let me do dressing. Stretch it a little. Yes a little more ........ (After dressing) Yes, h does it feel now? Does it still hurt? Yes sir. In fact, ithas gone worse. Don't worry, I'll strap it for you. Thank you, doctor. Now it is much better. Though, the pain is there. I know, it will take 'some time for the pain to go. Still, I will give some iniec •..,... for instant relief. Sir,· I have toattehd a very important meeting tomorrow. undisturbed sleep at night. I want to have

Patient Doctor Patient Doctor Patient Doctor Patient Doctor

I am giving you some pain killers. In case of need, take two tablets to with water. Rest, don't worry. You will bealrlqht within a few days. Thank you, doctor. What have I to pay? One hundred and fifty only. OTHER SENTENCES

1 the sprain is very bad.
2 it will take long to get better you have lost much blood. it is very serious.

1.
2.

Have I sprained my ankle? Can I go for playing cricket? Will I have to stay in bed for long? Can I go walking in the mountains? Can i attend the office on Monday? Can't you make it better soon?

3 you have to go to hospital.
4 6

3.
4.

5 you have broken any bones.

5.
6.

TRANSFER:

Now imagine you are the patient. Think of more questions yourself a then give doctor's answer to them using 'I'm afraid so' or 'I'm afraid n

18

British 'School of 'Language
(A

unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATIONAL
Whatis your problem?

ENGLISH

DOCTOR AND PATIENT - MEETING THE DENTIST
Sir, I am having a terrible pain in my rear tooth. Your wisdom tooth must be growing. Let me see. Open your mouth. No, its not there. You have some other problem. Please go inside and be seated. (While in the dentist chair) Look up, open your mouth No sir, the next. Must be this one. Ooooooooooh! Yes sir. A little slow please. Does water touth hurt you? Yes sir, and also the lemon. A little chewing of anything sends a wave of pain in my nerves. Open a little wider. Does it hurt when I press this tooth? Ooooooooooh! Please don't press so hard. (Seeing the teeth with a magnifying glass) Several of your's need fillings and, I am sorry, that, there is a lot of deposit on your teeth. It requires four sittings to get them back in shape. Now, I have applied the medicine. You come tomorrow at 10-30 a.m. to start the treatment. Since, some of your old . fillings have to be done, it will take around a month for the full treatment. Do you have the time, so that I look them over just now. How much time will it take? You will have to wait for half an hour. Sorry sir, I have to attend my office now. Then please come tomorrow at 10-30 a.m. What do lhaveto pay? open wide . which tooth hurts you? (while knocking the tooth) Is it the one?

Kindly contact reception and get the card made. OTHER SENTENCES I'll just take out this tooth I'll put in this filling. I'll fill in those cavities. And then, I'll pullout let metake three teeth ..

1. Take an e-ray at once. 2. Pull out three teeth. 3. Do a lot of work everyday.
4. 5.
See to a lot of things. Put in four new fillings.

off my jacket.

ish School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

19

i

.,
CONVERSATION THE ELECTRICITY OFFICE- FOR'TRANSFER OF METER
Conversation Between Public Relation Officer and Consumer

Lady

Good Morning, Sir. I am Ms.Charulata. I am a residentofRajo Garden Extention. I have come to see you regarding transfer of electricity meter of my house in Rajouri Garden. have constructed the first floor and want my meter to transferred to the first floor. Since I wish to shift immedi please suggest me how soo it can be done. Madam, what is your house number? It is JBlock,. house number 80. I will require the connection number along with the me number. Do you have any old bill with you so that I could note down from there ? I have brought one with me. Here it is. For the transfer case, you have to fill a form available window number 1. The form is available till 1 O'clock. You already too late for it today. It will be better if you co tomorrow, take the form and fill it. There are some trans charges, approximately Rs. 75/- which you have to pay by or bank draft. How much time will it take? If there are no technical hinderances, it will be done soon. I case of any problem, you can apply for a new connection. I am sorry, I do not want a new connection due to the len process and time consumed in screening the applicatio Besides, I will have to deposit Rs. 500/- as security depo unnecessarily.

Officer Lady Officer

Lady Officer

Lady Officer Lady

Officer

Mad~rT1' i~~~sen'tta~~very long to get a newconnedion. days the mstterisJooked into soon because of the rapid rusano in Delhi and the pressure on the department to dispose off application at the earliest for new connection. Still, I must agree this will take minimum period of two months, and a transfer of does not take more than 10 days. That's why I prefer the transfer. It's bettter you come tomorrow and complete the formaliti am sure within a fortnight it will be done.' Thank you very much, for the kind information.

Lady Officer Lady
20

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

VOCABULARY ON A HOUSE - A DIALOGUE
oy : Hello Basu ! Where were you last but you were not at home. Sunday? I rang you up since 9

: Oh, did you? Well, you see, we were busy house-hunting o'clock in the morning. : Why ? What is wrong with the one you are living in ?

: I want to shift. See, it is very congested and uncomfortable. Now as our son is growing up we need a spacious house. Our house is also very damp and leaky in the rainy season and chilly in the winter. The result is that all of us are always down with cold. : Oh ! It is a most unhygienic a place to live in then. : It is lucky that we have found ourselves a well constructed, neat apartment fitted with all the modern amenities. To me, a house, above all, should be airy, well-lit and properly cross-ventilated. That saves one's medical expenses, what do you think? : Most certainly so. I would also like my house to be a compact and not a rambling, ill constructed one. : With the rate of crime so much on the increase these days, those outdated houses have become quite unsafe, to be sure. : My parents, however have a weakness for those ancient, palatial bunglows with sprawling lawns etc. and they find these small flats ,terribly suffocating. :,You are telling me ! What to speak of old folks, even my wife finds those rooms very dingy and clammy, I have told her however that I cannot afford to maintain such a huge house. My wife insisted on ,.having it very luxuriously furnished with elegant wooden furniture, wall-to-wall carpet, air conditioner and complete with the whole range of other electrical appliances . . Go for a small flat then. Besides being cosy and homely, it would , surely cost you less to furnish it wall-to-wall. : Hah, Hah ! That's well-said, small is beautiful, isn;t it? It can be well-kept and tidy. You should see some people's housea-absulutely dirty and neglected.I did'nt like such shabby worn-out places A house shouild have a pleasent atmosphere, be tastefully decorated, and thus be appealing and soothingto our nerves when we come back home. :50, in case you hear of any such modest house on good location which will also suit my moderate means, will you please let me know? It should be ideally situated-not in a very congested area, and also not very for from my place of work. ': Rest assured, In that case, I shall let you know immediately. : So kind of you. O.K. See you. Bye.

sh School of Language
~(A"unltof SatinKa Lifestyle Services Pvt. Ltd.)

21

__

J

I

CONVERSATION

AT THE ELECTRICITY OFFICE FOR THE NEW CONNECTION
Conversation Between Public Relation Officer And Consumer
Consumer Good Morning.1 have come to see you regarding an electri connection for my new bungalow that I have recently built Vasant Vihar. May I know about the formalities, so that I apply accordingly and get the connection at the earlie possible. Have you acquired the completion certificate? Actual without that, new connection is not permitted. Yes Sir, I have already got the completion certificate fo N.D.M.C. Is it commercial or residential building? Sir, it is a residential building.But may I know why have you as this? For commercial connection, there are lot many formaliti Commercial connection can be given in the buildings used commercial purpose only. I hope there is no commerci activity gOing on in your building. No Sir, it is exclusively for residential purpose and can be u that way only. I hope that domestic connection is easil available. No, not that easily. The officer concerned will visit the s inspect the building and see the feasibility of the n connection. Do you require single phase or three phas connection ? Sir, if three phase connection is possible in residenti building, then I will go in for three phase connection . . t is quite possible with a little extra payment. I I don't mind Sir, as I understand there would additional charges for that. That's alright. You please write an application and for new connection from the section on the first floor. There a security deposit of Rs. 20001- for the new! connection. It take around a month or two after submitting the application. ( NEXT Consumer DAY)

Officer Consumer Officer Consumer Officer

Consumer

Officer

Consumer Officer Consumer Officer

Officer

Consumer

Sir, here is th application for the new connection along with cheque of security amount, if you tell me roughly, how long will take to get the connection, I will feel obliged. It will take around a week or so for the cheque to be cl After that it will take couple of days to process the appl and sanction the new connection. Thank you Sir. I hope it will be done within the peri specified.

22

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATION

At the Bus Stand
could you pi....

tell me,which is the queue for Route No. 540 ?

I next to the tea-stall, but as the service is very frequent, there may

no body is there near the stall waiting for the bus. May be the bus

left.

you please suggest some bus that goes to British School of Extension-1.
:gtJ8:i

that side but please confirm it from somebody else whether

or not.
i'......
r

the enquiry booth. As it has a 15 minutes service, a queue is

. But, there is a slack in the service in the afternoon. May be you
it for a little while more.

ina hurry. Wit ,it really take long for the next bus to come?
be, you will have to wait for it.
:,""lo .....

must bea bus that goes somewhere near so that I can change

my destination (place).
t

I do not have much of an idea about the buses. Look! A mini bus

which way this Mini bus goes? and it goes half way to your destination. so; why didn't you tell me earlier.Now, if I go by this bus at least
·•• ~u myself ...'

from the boredom of waiting. now be quick, stand in the queue before some one else

School of Language
_,U .. I...

23

of SatlnKa Lifestyle Services Pvt. Ltd.)

CO NVERSA110N
ATTHE ELECTRICITYOFFICE~'E)(CESS
Conversion between Public lWtItion(JjJiCllrwthe
Consumer : Good Momfng>SIt,"-f!'~;'i.c''''-*,complaint excess billing. Officer : Is it South Zone? Wheref~'~i~'C¥~eorne? Consumer: Sir, I don't know the Zone/Stit'liltVe>jpRajouri Garden. Officer : Rajouri comes und.r'WflstZt:kie"_Mr. Anand is the dealing clerk for this area. Please contact him in the adjoining room. Consumer: Good Morning. Sir, I have come to. report about excess billing. My meter number is AE..... 00130. I am a lady staying all alone and don't use any electric:al Officer Consumer: I request you to like a heater or geyser. I
• t.~,t.'lt:llt

BILLING A.
against the

Consumer

B. A. B. A. B. A.
B.

muCh.
?
the old bills with

corn pare

A. B. B.

the latest ones. You wUlfind thattheclfd:blUs

are always between

Rs. 200/~ to. 250/- and never exceeding Rs. 300/~. The current bill is fa Rs. 1200/-. Please help me and look into the matter. It's impossible for me to d.posit this large amount. Officer : I understand that and .1'11 co-operate extent possible. You ldndtyputina details of~aw...~lhepOt.ent Accounts Consumer: with you to the maximum written application stating ones and contact the Asst.

c.

Officer. -Meanwhile,

I'll also talk to the meter reader

and tell him to go in for fresh meter reading. Thank youver)' much. I hope it will be done soon ,so that I do not have the fear of disconnection of electricity supply due to non,. paym·~,ofbill.. .•.•...... . ,i Officer : To avolddi.~~o.ntyoum.ay please contact
!

Computer

section, inform the incharge about the excess bjlling and show him the cOpy'Mime' application put up by you for correct billing. He will understand the cause for delay in payment and will check the orders for disconnection if passed any time in future. In the me~p,~jl1'l!I,,' Consumer: Officer Consumer: )\~~~~~~ftp.'3'~~e.~a'f •. .. ~f ~~.~. aYments due and p

S.hOVJ! •.
Thank

m~tp:.:~' "IIJ;~~,m~fer,.,.,~~i~~itJgtry· •.
i..••

you fo~'the' .uggestiori.

an.· •• Which way is the computer

section, Sir? : It is in the basement near the staircase. Go down and you will naturally reach there. Thank you very much.

24

British School of Langu.age
(A unit of .atlnKa Lifestyle .ervlce. Pvt. Ltd.)

CONVERSATION DIALOGUE ON CAR ACCIDENT
A. Look! What you have done to my car? B. What have I done? I haven't done anything A. Come down and look attha damage done.

B. How can you say that I have caused the damage? I didn't really. A. You listen to me. It was your fault.

B. My fault? How come it was my fault? A. I was giving signals. You should have noticed it. any attention slowed You were not paying

to the hom. You were driving carelessly.

B. Please don't talk of signals. You were in a great speed. You should have down the car before taking the turn.

A. I slowed down to the required speed. It's you who did not bother to appl~ the brakes. B. I am sorry. It is very wrong on your part to say that. Ask the bystanders

- they will tell you, whose mistake it was. B. (To one of the witnesses present there) Did you see the accident taking place.? C. Yes I have seen it. The fact is you signalled late; almost on reaching the turn. It's certainly your fault only. A. How can you say that? D. (Another person from the crowd) Stop arguing please. it by blaming each other. matter impartlalty. Why don't you call the police? You can't settle It will settle the
i

A. I am sorry, the police wi" take a lot of time in reaphing here, the dela) will cause a traffic jam. Let's park our cars off the road and decide the matter. B. No not at a". Don't try to remove the cars they are positioned as

l

I

evidence. The police won't be able to adjudge the facts from the moved cars. A. Why think of police, friend, your car must be insured. Mine is also insurec on comprehensive basis. You should have told me earlier. We woulc better exchange our names and addresses and inform the insurance company. They wi" reimburse the damages. A. That's fine. It wi" be an amicable settlement. Let's do the same.

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

-

~

25

CONVERSATION PURCHASE OF A CAR
Dealer CustomerDealer CustomerDealer Customer- Good Afternoon, Sir, can I help you? I am interested in buying a car. - What make and model are you interested in? cars. We have all types of

MAN
CustOIl Mana
-.

Custo. Manad
;

I think, now - a - days, there is a craze for Maruti.· - We have Marutis: its too small a car.for a family. Right but, the family travels rarely, like on holidays and Sundays. For five days ~.week, it is driven up and down the office all alone, and, it gives very good mileage. Also, it takes less of parking space. - We can offer Marutis. The ordinary one will cost you Rs. 89000/and Deluxe model is for Rupees One lakh four thousand only. What· is the difference between the ordinary and Deluxe? - Well, a Deluxe has got more accessories fitted-such as an air conditioner, a stereo, a thick carpeting and also the seats are leather covered. There is a lot of diffElrencein price. My budget doesn't permit me to go in for a Deluxe. - Since, it is winter, one doesn't use the Air - conditioner. Whenever you require an A/e in summer, you can get one fitted in Rs.15,000/- only. We will offer you an ordinary model. Since, there is lot of advertisement about leasing; is there any possibility of leasing the car? - Yes, but for that, you will have to pay Rs. 30,000/- first, and, after that, Rs. 3000/- per month. That seems a better deal since, I can easily afford Rs. 3000/- per month. - For that it takes time in preparing the documents. You are requested to come in the evening along with Rs. 30,000/- and sign the documents. Thank you so much. You have been very helpful. - I request you to leave your particulars with us just now with residential and official addresses of the 2 guarantors for the paper. Sure! here you are. - Thank you, Please come in the evening.
,

CustQ Mana,
·c;
.~

Custo \ Man~ I

Dealer CustomerDealer

I

~~
Cust~ Mana
~

CustomerDealer

cus«

Cl,IstomerDealer CustomerDealer

Mant Cusj

J

Mant

CustomerDealer CustomerDealer

26

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATION
MANAGER AND HIS CLIENT FOR OPENING AN ACCOUNT
Customer Manager Customer Manager Customer Manager I just want to put money in the bank. You are most welcome. Which account do you want to open; Saving or Current? I just want to put money in the bank. You can put in under fixed deposit scheme (F.D.) for 5 years. It will fetch you good interest. I am a retired police officer. Then you can open a savings account. You will be interest on money deposited in this account. In the account we do not pay any interest, rather we levy charges. But in saving account can I get the money as and when I getting current service need?

I

Customer I Manager

I

Yes, you can get it, but in the saving account money cannot be drawn out very frequently, not without prior notice. Then I would prefer the saving account. As you are a retired person, would you like to open a joint account with your wife? You and your wife can operate the same account. NO,·1do hot want a joint account. I would rather prefer a saving account for illy wife, and a separate current account for myself because I am planning to start business within a month. Alright, do you know somebody who can sign your introduction to this bank? Yes, I have got my relative who has an account here and he has agreed to sign on the form as a guarantor. I know he formalities for saving account. Are there any special instructions for current account? No, not very special. But only when you do not have any balance, don't issue a cheque, otherwise the cheque will bounce. What do you mean by 'Bounce' ? The cheque will be dishonoured. Secondly, you are to cross the cheque, means draw two parallel lines across. Th is means payment can be made only through bank. But if you want it for yourself, don't cross it, just write 'SELF'. Please take care that the amount in figures should tally the amount in words. Anything else? Here it is. Please complete the form, get it signed guarantor and bring it in the morning. Thank you very much. I have taken your precious time. Not at all. It was my pleasure to talk to you. Thank you very much. So, I will come in the morning. See you tomorrow. Till then, best of the time. 27 by the

Customer Manager

Customer

Manager Customer

Manager Customer Manager

Customer Manager Customer Manager Customer Manager

British School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

CONVERSATION
ATTHE FACTORY
Worker Supervisor Worker Supervisor Sir, this job is very difficult. It cannot be done on this machine which is too old and cannot run smoothly. But what is the problem with the regular work? being done? Sir, this machine gives very low R.P.M. (rounds per minute) now-a-days. Okay, I understand, but try to get the most out of this machine. In the meantime, I'll get it repaired. I'll see what can be done about it. TO THE ENGINEER Supervisor What is wrong with the machine? Can you repair it ? We have to supply these items within a day or two and I don't want any delay. Engineer Supervisor Engineer Yes Sir,1 feel the machine needs some rest. It has been working continuously for the last ten days. Is that so ? I'll talk to the manager in that case. But what would be the alternative ? All the heavy work can be done on other machines and this one should be used only to give finishing touch to the items. This way we can avoid load on this machine. Supervisor Engineer Supervisor Engineer Supervisor We can work double shift basis on other machines. Divide the workers into groups and give them their shift timings. Okay, I'll do that. Do we require a new machine soon? Yes, this machine will not work for more thah six months. A new machine is a must. In that case, we should book the machine time being production should be reduced. Engineer Supervisor But how can we do that? We are loaded with orders. Then we are left with onIy one alternative and that is I too get now to avoid problems later. But, we must maintain out quality, so for the
i

Why isn't it

the work done from some other place. Please verify the rates of the factories as soon as possible. Engineer
28

O.K. Sir, I will fa that as soon as I can.

Britis·h School of Language
(A unit of SatinKa Lifestyle Services Pvt. Ltd.)

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