Learn how to write effective self evaluations and get ahead in your career

Simple Evaluation
Phrases to Write a Great Self Evaluation for a Successful Performance Review
By Jeremy Reis, MBA

Simple Evaluation: Phrases to Write a Great Self Evaluation for a Successful Performance Review http://www.simpleevaluation.com
Copyright © 2011 by Jeremy Reis, Jerm.com All Rights Reserved. You may use these phrases for personal use only and may not resell them, repackage them, or republish them. No patent liability is assumed with respect to the use of information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors and omissions. Neither is any liability assumed for damages resulting from the use of information contained herein. Published in the United States.

Table of Contents

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Self Evaluation Templates ..................................................................................... 10 Core Competencies ....................................................................................................... 10

Adaptability .......................................................................................................... 12 Adaptability: Exceeds Expectations .............................................................................. 12 Adaptability: Meets Expectations ................................................................................. 13 Adaptability: Below Expectations ................................................................................. 13

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Attendance and Punctuality .................................................................................. 15 Attendance and Punctuality: Exceeds Expectations ..................................................... 15 Attendance and Punctuality: Meets Expectations ....................................................... 16 Attendance and Punctuality: Below Expectations ........................................................ 16

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Attitude ................................................................................................................ 18 Attitude: Exceeds Expectations .................................................................................... 18 Attitude: Meets Expectations ....................................................................................... 19 Attitude: Below Expectations ....................................................................................... 19

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Communication..................................................................................................... 21 Communication: Exceeds Expectations ........................................................................ 21 Communication: Meets Expectations ........................................................................... 22 Communication: Below Expectations ........................................................................... 22

...... 36 Critical Thinking Skills: Meets Expectations ...... 36 Critical Thinking Skills: Exceeds Expectations ............ 31 9 Creativity and Innovation ....................................................................... 28 8 Cooperation ................................... 30 Cooperation: Exceeds Expectations ................................................................................................................................................................................ 27 Continuous Improvement: Exceeds Expectations ................................................................................................................................ 25 Company Compliance: Below Expectations ......................................................................................................................................................... 27 Continuous Improvement: Meets Expectations .................................................................................................................................................. 34 Creativity and Innovation: Below Expectations .... 28 Continuous Improvement: Below Expectations ..................................................... 24 Company Compliance: Exceeds Expectations........................................... 37 ............................. 31 Cooperation: Below Expectations............................................................ 33 Creativity and Innovation: Meets Expectations................ 33 Creativity and Innovation: Exceeds Expectations ........................................................................................................................................................................................................ 37 Critical Thinking Skills: Below Expectations ....................................6 Company Compliance ......................................................................................................................................................... 24 Company Compliance: Meets Expectations .......................................... 34 10 Critical Thinking Skills ............ 30 Cooperation: Meets Expectations .......................................... 25 7 Continuous Improvement..................

........................ 45 Ethics: Below Expectations .................................................................................................................................................................................................................................................... 49 Goal and Objective Setting: Below Expectations .............................................. 45 Ethics: Meets Expectations ............................. 45 Ethics: Exceeds Expectations ..................................... 52 Initiative: Below Expectations..... 43 13 Ethics ......................................................................................................................................................................................... 39 Customer Satisfaction: Meets Expectations .... 46 14 Goal and Objective Setting ............................................................................ 42 Dependability: Meets Expectations .................. 43 Dependability: Below Expectations ........................................................................11 Customer Satisfaction ... 48 Goal and Objective Setting: Meets Expectations ........................................................................................................................................................................... 49 15 Initiative ............................................................................................................................................ 51 Initiative: Meets Expectations ............................ 51 Initiative: Exceeds Expectations......... 40 12 Dependability ...................................................................... 40 Customer Satisfaction: Below Expectations ........................... 48 Goal and Objective Setting: Exceeds Expectations .......................................... 52 ................................................................................................................................................................................. 39 Customer Satisfaction: Exceeds Expectations ............................................................................................................................................................. 42 Dependability: Exceeds Expectations ..............................................................

................................................................. 58 Job Knowledge: Below Expectations .................................................................... 63 Leadership: Meets Expectations ................................ 66 Listening Skills: Meets Expectations ...... 55 Interpersonal Skills: Below Expectations .............................................................................. 67 .................... 61 Judgment and Decision Making: Below Expectations ....................................16 Interpersonal Skills ..................................................................................................................................... 57 Job Knowledge: Meets Expectations ........................................ 66 Listening Skills: Below Expectations .................................................. 55 17 Job Knowledge .............. 66 Listening Skills: Exceeds Expectations ................................................................................................ 64 20 Listening Skills ...................................................................................................................................... 58 18 Judgment and Decision Making .................................... 63 Leadership: Exceeds Expectations .......................................................................................................................................................................................................... 54 Interpersonal Skills: Exceeds Expectations ........................... 57 Job Knowledge: Exceeds Expectations ............ 64 Leadership: Below Expectations ......................................................................................................................................................................... 54 Interpersonal Skills: Meets Expectations ............................................................................................................... 60 Judgment and Decision Making: Exceeds Expectations ............................... 61 19 Leadership ................................................................................................................................. 60 Judgment and Decision Making: Meets Expectations ...................................................

.............................................................................................................................................................................. 70 22 Organization and Planning ......................... 78 Productivity: Meets Expectations ............................................................................................. 75 Problem Solving: Exceeds Expectations... 72 Organization and Planning: Exceeds Expectations .............................................................................................................. 72 Organization and Planning: Meets Expectations ....................................................................................................................................................................................... 73 Organization and Planning: Below Expectations .............................21 Managerial Style .................................................... 78 Productivity: Exceeds Expectations ............ 79 Productivity: Below Expectations ................................................................................ 82 Professionalism: Below Expectations ................................................................................................. 81 Professionalism: Meets Expectations ............................................................... 82 ................................................ 79 25 Professionalism ................................................................................................ 69 Managerial Style: Meets Expectations .......................................................................................................................................................... 70 Managerial Style: Below Expectations ................ 73 23 Problem Solving .................................................................................................................................................................. 69 Managerial Style: Exceeds Expectations ................................... 76 Problem Solving: Below Expectations... 76 24 Productivity .. 81 Professionalism: Exceeds Expectations ................................................ 75 Problem Solving: Meets Expectations ..............................................................................

............................................................................................................................................................................. 88 Sales: Below Expectations................................................ 93 Technical Skills: Meets Expectations .............................................. 94 Technical Skills: Below Expectations ........................................................................................................................................................................ 91 Teamwork: Below Expectations................................... 84 Quality: Meets Expectations ............................................. 84 Quality: Exceeds Expectations ................................................................................................................................................................................................................... 88 28 Teamwork ............................................................. 87 Sales: Exceeds Expectations ............................................................................................... 85 Quality: Below Expectations ............................................................................................................................................................... 93 Technical Skills: Exceeds Expectations................................... 96 Time Management: Meets Expectations ................................................................... 90 Teamwork: Exceeds Expectations ................................................... 96 Time Management: Exceeds Expectations .......................... 90 Teamwork: Meets Expectations ........................................... 97 Time Management: Below Expectations ................26 Quality ................................................................................................................................................................................................................................................... 85 27 Sales ................................................. 87 Sales: Meets Expectations ................................................................. 91 29 Technical Skills ................................................................ 94 30 Time Management ................................ 97 ............................

.............................. 99 Training: Exceeds Expectations .............. 100 Training: Below Expectations....................................................................................................................................................................... 99 Training: Meets Expectations ....................................31 Training........................................ 100 ...................................................................................

Critical Thinking Skills 9. We’ve written hundreds of template paragraphs you can use to quickly complete your self evaluation – and impress your management team. you will find the right ways to describe yourself on the self evaluation. You will find paragraphs for each core competency. Communication 4. Attendance and Punctuality 3. meets expectations.Chapter 1 SELF EVALUATION TEMPLATES Finding the right words for your self evaluation can be a difficult task. Dependability Simple Evaluation Page 10 . so we’ve written the complete self evaluation templates with 30 different core competencies each: 1. Customer Satisfaction 10. Creativity and Innovation 8. no matter the circumstances. Company Compliance 5. These are easy to copy and paste into your own self evaluation. Continuous Improvement 6. but how do you describe your strengths without seeming cocky? How do you describe your weaknesses without being too negative? In this book. CORE COMPETENCIES Each company has its own set of values and we don’t know specifically what your company values. We all have strengths and weaknesses. and below expectations. Adaptability 2. categorized by exceeds expectations. Cooperation 7.

Telephone Support Skills 28. Job Knowledge 16. Teamwork 27. Professionalism 24. Sales 26. Managerial Style (for Supervisors) 20. Ethics 12. Interpersonal Skills 15. Training Simple Evaluation Page 11 . Organization and Planning 21. Technical Skills 29. Productivity 23.11. Listening Skills 19. Goal and Objective Setting 13. Time Management 30. Judgment and Decision Making 17. Initiative 14. Problem Solving 22. Leadership 18. Quality 25.

despite not knowing what may be coming at me next. I face challenges head on and with a motivated spirit. This has not only demonstrated my ability to cope with change. I believe I have been flexible and a productive member of the team. I am one of the most proficient employees at maintaining composure and change as it is demanded. I have handled the changes well and supported other employees who were troubled by them. I understand how to handle it with ease. I will continue to handle changes that may arise and provide support to team members. I see change as an opportunity. I consistently show composure when put into a stressful situation. Over the next year. I encourage others to take initiative when new projects or assignments come available and quickly adapt when times require it. We have a very fast paced environment and I understand how to navigate the changes and provide high quality work.Chapter 2 ADAPTABILITY ADAPTABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ Though many people find change difficult to handle. Over the next year. being able to rapidly assess a situation and adapt is crucial. I will continue to remain nimble and adapt to changing circumstances. I try to calm those working around me by keeping them focused on a specific goal. In an environment that is constantly changing. but resulted in improved team dynamics. I believe I am a very flexible employee. The past year has seen a number of changes happen in our department. Simple Evaluation Page 12 .

I could improve by adapting to the addition of new responsibilities. I have satisfactory standards of adaptability. and have made suggestions on how to improve them further. My attitude toward unforeseen challenges could use improvement. At these times. I know I lose focus of the end goal.ADAPTABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I frequently adjust my work schedule to meet the needs of the team. I consistently maintain composure during times of stress. ADAPTABILITY: BELOW EXPECTATIONS Occasionally. I am very willing to make the necessary changes to help the team succeed. I handle changes of schedule and office protocol with ease. unexpected changes. Sometimes. and show that I can adapt to new challenges that arise during an assignment. and even help to calm those around me in times of stress. Simple Evaluation Page 13 . I have been willing to work odd hours when a project requires it. demonstrating I can adapt to changing work schedules. I know I struggle with some tasks that are not part of my job. I become frustrated when faced with sudden. While I once shied away from change with discomfort. I’ve learned to embrace it with renewed energy. and have proven that I can adjust to sudden changes within the work place. I adapt to changing schedules and assignments. I believe I am a versatile employee who does what is necessary to keep business moving forward and I will continue this over the next year. I have greatly improved in adaptability this year. I face challenges with composure. identifying solutions and efficient alternatives instead of cracking under the pressure.

I will work on documenting processes and keeping up with the changes in the business. I will work on improving my acceptance of change. I will work on accepting all types of change. and I will work to improve in this area. I do well adapting to small changes at work. I understand not everyone appreciates this style. but struggle when we have larger issues that affect the whole office or department. but I need some latitude to achieve these in my own timeframe. There are times when I struggle with new work assignments and training. I will continue to work on improving in this area. I understand how important these are to the business. Some of these changes are just too large to adapt to quickly. We are in a period of change and I have struggled to keep up. Over the next year. Simple Evaluation Page 14 . These fluctuations in the environment have made it difficult to keep track of the changes in the environment.“ “ “ “ I have a tendency to micromanage assignments and allow for little deviation in plan or schedule.

Chapter 3
ATTENDANCE AND PUNCTUALITY
ATTENDANCE AND PUNCTUALITY: EXCEEDS EXPECTATIONS

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I believe this year I have demonstrated that I care greatly about attendance and punctuality. I get to work early to be prepared to start a productive and efficient work day. I’ve had perfect attendance this past year.

Not only does Jason exemplify our standards of attendance and punctuality, but he takes initiative to improve the attendance and punctuality of those around him. He creatively introduced new incentives to keep his subordinates motivated to be at work, and their work is consistently efficient because of it.

I am quite reliable in terms of punctuality and attendance. I show up on time every day, and do not leave early without prior approval and meeting his obligations. Additionally, I started a carpool to improve the punctuality of others.

I start each day ready for the challenges ahead. I am dependable and maintain a great schedule throughout the year. I will continue to try to excel in attendance and punctuality.

I have a nearly perfect record of attendance and am on-time, ready to work, each day. I always seek prior approval before taking a day off, and arrange for back up support during any absences. I complete my assignments on-time and my meetings end on-time.

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ATTENDANCE AND PUNCTUALITY: MEETS EXPECTATIONS

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I have very good attendance. I start and end meetings on time which helps keep my team productive. I continue to work on improving my time management skills to continue remaining on-time.

I complete my assignments accurately and on time and am prepared for meetings. I rarely have a sick day and have improved my attendance this year. I meet all company standards for attendance and punctuality.

A number of times I’ve had to work late to complete a project on-time. I do so without complaint and want all of our projects to be successful. I believe I meet all expectations for attendance and punctuality, showing up on time and eager to work.

I schedule vacations well in advance, ensuring that necessary preparations are made for my absence. I show up on time and only leave early when my work is completed, and I have received the necessary permission from my manager. I support my peers when they are struggling with time management, and am willing to take on extra work for the benefit of the team.

I have satisfactory attendance. I believe I have been on-time to work and work my full schedule most work days. There have been, on occasion, days where I have been late to work, but I stay late to make up the time. I will continue to work to improve my attendance.

ATTENDANCE AND PUNCTUALITY: BELOW EXPECTATIONS
For most of the year, I have no attendance problems. During inclement weather, traffic can cause me to be late on occasion. I try to adjust the time I leave to make up for this, but on occasion I am still late. I will continue to work on improving my punctuality.

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At times, I have a bad habit of arriving late to work. I understand how this affects my team and am working on a plan to improve my attendance. I will show greater effort to arrive on time and begin work along with everyone else.

Though my attendance is good, I know some of my breaks have run a little long this year. I will continue to work on keeping my breaks to their allotted time and improve in attendance and punctuality.

I consistently arrive to work on time, and schedules her absences according to regulations. However, I understand the perception that I spend a lot of time on personal matters at work. I will work on improving this and ensuring that my work time is devoted to business matters.

My attendance has suffered at times due to unforeseen personal circumstances. I believe that I am a reliable team member. I do understand the negative effect on my colleagues and will work to improve in this area.

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I consistently portray an attitude communicating respect and patience. always using it to make improvements. I remain actively engaged in my projects throughout the entire work day. I have strong motivation in my responsibilities throughout the day. I find it easy to be energetic and ready to start work in the morning. I accept criticism well. I like to keep people focused on a goal. I treat subordinates in a way that encourages growth and improvement and am always willing to lend an ear when a team member faces a difficult challenge. I work to keep a positive attitude and help motivate others to do the same. I believe this provides an excellent example for the ideal work attitude. This helps keep my team working quickly and efficiently. and it shows in the high quality of my final products. Offering encouragement and support is one of the things that sets me apart. I demonstrate a very good attitude toward work. One of my greatest strengths is showing an exemplary attitude at all times. and never shy away from a challenge. Simple Evaluation Page 18 . I believe I use humor effectively on my team to relieve tension. always showing enthusiasm and good humor when taking on a project.Chapter 4 ATTITUDE ATTITUDE: EXCEEDS EXPECTATIONS “ “ “ “ “ I think I display a uniquely positive attitude toward my work. always excited to take on a new assignment or additional responsibilities. and remain actively engaged with my colleagues.

My attitude toward positive change is one of enthusiasm. I show a unique attitude toward work. and I consistently puts forth an effort to improve myself and my surroundings. I have a tendency to take constructive criticism personally. I believe this is a strong way to provide an example to my. I have worked to improve this perception. I enjoy going the extra mile to complete an assignment. There is often much office drama and I try to avoid it and not let personal issues affect the quality of his work. I attempt to maintain a positive attitude. I ask insightful and well-formulated questions. I try to always remain a positive thinker and help to motivate those around me during times of stress or difficulty. ATTITUDE: BELOW EXPECTATIONS There are times where people have an impression that I am uninterested and unmotivated attitude toward my assignments. and instead of using it as Simple Evaluation Page 19 . but am consistently very critical of myself. I believe I have an attitude committed to progress and make frequent suggestions to improve processes and the way we work. fostering a comfortable and open work atmosphere. and also work hard to make sure others feel at ease. but have not been able to fully disperse it. I am going to work to improve my attitude and my coworker’s perceptions of my attitude. I believe I am willing to go the extra mile to put others at ease. I will continue to work to improve in this area over the next year. I have an encouraging spirit and a determined attitude to help to motivate those around me. and frequently support team members in need.ATTITUDE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I like to remain fully engaged in his work until completion. always looking for something new to learn about the industry. This next year.

I understand I have a very competitive attitude.a method to improve. While this can be good for certain aspects of business. “ “ “ I have a tendency to get so focused on a task that I ignore the people around me. They perceive me as being angry and frustrated. Simple Evaluation Page 20 . and perhaps at time I am. it’s just extreme focus on the work at hand. when in fact. I do not want people to believe I have an air of superiority and will work this year to tone down my competitiveness. This has resulted in the impression that I don’t care. This is an area of focus for the next year. There are times where work can get very emotional and this has been off-putting to some of my coworkers. it creates issues within my team because people feel that I am always competing with them. I let my feelings of fear and rejection stop me from progressing. I will work to improve my communication skills and dealing with people even when I am in the middle of a task. but I know this is poor emotion control and I will work to improve it.

as well. and provide clear explanations when asked to clarify a difficult issue. always making others feel welcome to visit my office for a discussion. Additionally. and have a calming influence on those around me. I am often sought after for feedback on a project. I provide timely and constructive feedback. I work to create a welcoming and inclusive work environment. I have set up a system of information sharing to ensure that everyone on the team is kept up-to-date on industry advancements and relevant changes to office policy. and communicates problems in order to solve them more efficiently. I foster open information sharing and enhances the productivity of my team. I believe I stand out among my peers. I am in constant communication with my team. I ask questions when faced with doubt.Chapter 5 COMMUNICATION COMMUNICATION: EXCEEDS EXPECTATIONS “ “ “ “ “ My goal is to cultivate an office environment of openness. conducting myself with dignity and openness in every business venture. I do it all in a friendly and non-aggressive manner. I remain composed under stress. My communication with clients is always exceptional. Simple Evaluation Page 21 . holding weekly staff meetings to make sure everyone is on the same page. I regularly request constructive feedback when turning in an assignment. and I am personally requested on many projects. I excel as a public speaker and a company spokesperson. In terms of communication.

I create an inclusive work environment. Simple Evaluation Page 22 . always keeping open lines of communication with clients and colleagues. While I have struggled with open communication in the past. I allow subordinates to express their successes. keeping my team comfortable and productive. my feedback on projects is always very productive. I believe I am insightful. I need to work more on being consistently prepared in order to better communicate my ideas. I have proven to be an effective communicator.COMMUNICATION: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a satisfactory communicator. I hold frequent meetings with my team to keep them updated of changes in the field. I will continue to make progress in this area. I have greatly improved in that department over the course of the year. and requests feedback from my superiors. I am always making others feel welcome and act as a calming influence when an upsetting situation arises. while at other times I struggle to explain concepts. I believe I communicate well. I regularly keep open lines of communication. I often provide feedback to my subordinates. Where I once was afraid to request clarification. always explaining ideas in a clear and precise manner. COMMUNICATION: BELOW EXPECTATIONS I find that I am an inconsistent communicator. keeping my team focused and up-todate on advancements in the field. Additionally. At times. I now welcome the opportunity to ask well-prepared questions. I will work to improve my preparation in the future. and demonstrate a real willingness to hear all available information before making a final decision. I demonstrate an evolved sense of humor and candor during business dealings. and introduced in a non-intimidating way.

I know I need to find my voice and find the confidence to express my ideas. I believe this is the best path to getting things accomplished right. I will work on improving my teamwork. Simple Evaluation Page 23 . I have a strong personality which has a tendency to alienate some around me and I will work to improve this. but I understand how this can be viewed as isolation and not communicating with others well. I have been working to engage with my peers for help. This is a difficult proposition. I am a quiet person which comes across as shyness or possibly aloofness. this is evident as I am often overwhelmed with work.“ “ “ “ At times. but one which I am committed to improving. I find it difficult at times to ask for help and when a task is late. I prefer to handle assignments on my own rather than communicate with other team members. I need to improve my communication by fostering open lines with my coworkers and be more welcoming with my interactions. but still find it challenging to communicate my need for assistance.

It is important to remain productive and efficient by following all company regulations. This is one of my strengths – I pause long enough to consider how decisions would affect the company and then act accordingly. I believe I have an excellent understanding of how to comply with company procedures in my current position. Managing and training others on department procedures is a joy of mine. This is an area I excel in and will continue to excel in this year. I am proud of my team’s efforts to uphold company policies and remain compliant with all company directives.Chapter 6 COMPANY COMPLIANCE COMPANY COMPLIANCE: EXCEEDS EXPECTATIONS “ “ “ “ “ I always try to adhere perfectly to our processes and procedures. It is something I truly relish and believe sets us apart from our competitors. I consistently keep my staff up to date with company policy and ensure it is followed to the letter. I believe I am a model employee in this regard. Simple Evaluation Page 24 . This has been an area of focus for me. I believe I have an excellent understanding of what the company expects and the policies and procedures that must be followed. I have worked hard this year to ensure we have properly trained and followed all company rules. I will continue to excel with company compliance.

Simple Evaluation Page 25 . Sometimes my work requires minor adjustments to the stated policy. but I understand there are times when I am expected to think and act independently and I struggle to achieve this.COMPANY COMPLIANCE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand the company processes and regulations and work hard to meet them. I understand how to comply with everything the company has asked of me and I believe I have done a good job with this. I will continue to work on this initiative and make sure I follow all company policies and procedures. I work within the parameters of the company procedures to the best of my ability. I work well within the parameters set by my manager. regulations. I can improve in communicating changes in company direction this next year. I will continue to keep up to date in this area. We are in a well regulated industry and I make sure that my team and I follow all of the rules. but I always keep the company in mind when acting. I understand and follow all rules and regulations set by our company. COMPANY COMPLIANCE: BELOW EXPECTATIONS There are a number of times where I know I have violated a procedure or company policy in order to get the work done. I am regularly relied upon to instruct other employees in regards to these rules and how they should act under them. I work well within the framework setup for me by the company and my manager. I understand the effect this can have on my team and will resolve to make sure all activities follow proper procedure. and company policies to the letter. This protects our firm and my team from legal exposure and also ensures we are being ethical in all we do. I support the company’s vision and mission and work hard to achieve it.

“ “ “ There have been some of the policies where I have struggled to adopt and practice them. Many of these have seemed outdated. I am working on documenting these deficiencies so these policies can be revised and improved. In the future. There has been an impression that I am unreliable when it comes to following procedures and policies. but I understand the company wants me to follow them to the letter despite the deficiencies. I understand how this impression could have developed and will work hard this next year to improve in this area. Simple Evaluation Page 26 . I will follow these policies to the letter. Though I believe I have done well in this regard. I understand there have been times where I have short cut the company policies to save time and I understand this is not acceptable practice.

I will continue to improve in my job and improve how I work with others. I believe this is an area of strength: identifying opportunities where I can improve and see great returns. but something that we should all be seeking. To survive in business one must evolve and I believe I am very good at identifying inefficiencies in my own work. increase productivity and make us better as a company. I have made a number of breakthroughs in performance this year through continually improving my productivity. I will continue evolving and improving in my position. Continuous improvement is not just a business catchphrase. I will continue working hard in the area of continuous improvement. I understand how to make the best of the situation and improve myself. I am exciting about the potential improvements I will make this next year. I highly value feedback received which allows me to constantly improve myself. Simple Evaluation Page 27 .Chapter 7 CONTINUOUS IMPROVEMENT CONTINUOUS IMPROVEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Change is inevitable and I excel at using change as an opportunity. I am constantly evaluating and improving the way I work to continue making both incremental and breakthrough improvements. which if improved. I find implementing new ways of doing business both easy and effective. I will continue to work on this progress. I have also learned how to affect positive change to the work environment during these times. and other coworkers. the work of my team. When we do have changing conditions.

I know this is an area of improvement for me and a focus this year. I can see a problem. The best ones are retained and we restart the process. it just comes naturally to me to identify potential improvements in my work processes. but very good at the latter. This is an area which I will continue to improve in this next year. I will work to improve in process improvement as well. I have attended kaizen training and implemented much of it in my day to day work. Part of continuous improvement is identifying process improvement ideas. identify the symptoms and what is actually the root problem. These have result in increased productivity and efficiency. instead. I am not very good at the former. another is identifying problems and breaking them down to their root cause. There are a number of parts of kaizen that I initially struggled with in my job. I am good at identifying and eliminating suboptimal processes in our work environment. Simple Evaluation Page 28 . I don’t believe I have a great talent in continuous improvement. but since then have improved and see it working well. identify inefficiencies.CONTINUOUS IMPROVEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have made a number of small. I have made a number of incremental improvements to how I work and will continue to do so this year. and improve it. I do not feel empowered to make changes and find it difficult to implement new processes at work. I will continue to work to find ways to improve how we do our jobs. I receive input from my team on potential improvements and then we implement and test them. I understand how to document a process. incremental improvements to my work and to processes my department uses. I then identify a solution and implement it. CONTINUOUS IMPROVEMENT: BELOW EXPECTATIONS I struggle to identify new improvements in my work that I can actually improvement. Overall. I think continuous improvement is a good area of focus for continued investment.

I will focus on making small changes that will make major changes – over time. This next year. I understand I need to change in this area. I would like to feel more ownership over what I do so the changes I make hold value. I am at a loss for coming up with new ideas for continuous improvement. breakthrough changes to the detriment of allowing small changes to take hold. but I believe we are positioned to be efficient as we currently are. Simple Evaluation Page 29 . This is at odds with the desires of management and one area which I understand I am at conflict with coworkers. This has resulted in a year of missed opportunities. This is something I struggle in and would like more assistance finding ways to improve my work. I don’t know how to creatively think up ways to improve and struggle with decision making when presented with different options to potentially improve. I do not feel like I have ownership of my work and do not feel the motivation to make changes to how I work. One of my focuses has been on major. I understand this isn’t a popular opinion. but one which I hold.“ “ “ “ I understand the focus on continuous improvement.

our work environment is positive and inclusive. The team cooperates well with one another and makes sure the job gets accomplished. This has led to a team-centered environment. One of my strengths is offering assistance to coworkers in need. I believe I am an asset because I can effectively work with people to complete a project or successfully achieve a goal. Our environment is always in flux and I try to handle the changes well and find ways to help others accept change. I will continue to contribute in this area over the next year. My focus this year has been to be an encourager of my fellow team members. By making sure everyone understands this is a team effort. Through my leadership. I try to always be willing to lend a hand in times of need and bring teams of people together around a common goal. we have been able to accomplish more together than any of us could individually. I create an atmosphere of mutual teamwork and support. Simple Evaluation Page 30 .Chapter 8 COOPERATION COOPERATION: EXCEEDS EXPECTATIONS “ “ “ “ “ I find it very easy to adapt to changing circumstances. I understand how to bring disparate groups of people together and promote cooperation. My goal is to make a positive contribution to team morale and I believe I am successful at this.

and also their team goals. This has been an area I have been working on. but fall short in cooperating on group projects and in partnership with staff members. managers. but I have not always been successful with. and members of other teams. I make sure projects are a team effort and am always willing to lend a hand when needed. I find it easy to ensure that we are focused on team goals and help each employee both accomplish their individual goals. I encourage others around me to work towards a common goal. I work to coordinate individual team members together to ensure we work well together and accomplish much together. but find it difficult to train and communicate these tasks to team members. I have not been consistent enough with effectively involving others in learning new systems or processes.COOPERATION: MEETS EXPECTATIONS “ “ “ “ “ “ “ I cooperate well with coworkers. I can learn and take on new tasks with ease. I believe our team is a model for teamwork and cooperation. I have been very good with individual tasks. One of my strengths is finding ways to make a positive contribution to teamwork. I have struggled collaborating with others. COOPERATION: BELOW EXPECTATIONS At times. This is an area which I believe I am very good at. At all times I try to be an encourager and make sure everyone is able to effectively contribute to the team’s goals. This will continue to be an area of focus for me. I coordinate individual workers together to meet deadlines and work effectively as a team. This has created an inclusive and cooperative environment. staff. Simple Evaluation Page 31 . I give of myself to make sure the job is well done. I am always willing to lend a hand and find creative ways to ensure others will as well.

I do share crucial information and ideas with coworkers. In this new job. but I believe I am just better at accomplishing tasks alone. I understand the team nature of our work environment and will continue to make efforts to be more inclusive. I will continue to work on focusing my efforts towards the team. Some believe I am very territorial with my work. but the actual tasks I prefer to work with alone.“ “ “ Unfortunately. I am expected to perform a much more team-focused effort and I have frankly struggled to make the transition. I came from one which was very individual-focused and demanded a great deal of focus. a perception has arose that I am unwilling or unable to offer help in times of need. I need to manage this perception and demonstrate a renewed effort to cooperate with team members and make sure the job gets done. Simple Evaluation Page 32 . When I moved into this role.

Additionally. “ “ “ I easily imagine new solutions and then put them into practice. I pull the team together to focus on a common goal. I show consistent strength in creativity and innovation. When faced with a difficult problem. skillfully adapting to new information and facing challenges that arise with spirit and determination. frequently contributing new ideas at meetings. I will continue to excel with my creativity. My unique and helpful suggestions have been used on multiple occasions to increase office productivity and improve the overall work environment at the office. I foster creativity on my team by holding brainstorming sessions and encouraging new ideas. I am constantly questioning common practices and regulations in order to refine and improve office standards. and offers alternative suggestions when obstacles arise. I know these creative contributions have proven to be an indispensable part of conducting innovative business. I successfully funnel the creative recommendations of staff into practical applications. This has led to a number of improvements to work processes and Simple Evaluation Page 33 . I exemplify a refined standard of creativity and innovation. I am often approached to develop a solution no one else has thought of.Chapter 9 CREATIVITY AND INNOVATION CREATIVITY AND INNOVATION: EXCEEDS EXPECTATIONS “ “ I display signs of originality everyday with the fresh ideas I bring to the table. I am very visual and can see the solution before anyone else. proving my ability to productively contribute to the team.

and makes continued efforts to actively participate at meetings. I satisfy all standards for creativity and innovation. but there are times when I struggle to complete things. I also show ingenuity when facing difficult situations. actively participating in meetings and making suggestions for improvement. I have a tendency to develop an Simple Evaluation Page 34 . CREATIVITY AND INNOVATION: MEETS EXPECTATIONS “ “ “ “ “ “ I like to provide a new perspective on difficult projects. My suggestions have been put to use on many occasions. I will continue to work on offering creative solutions. thinking creatively and providing fresh ideas. CREATIVITY AND INNOVATION: BELOW EXPECTATIONS I believe I have shown great potential in the areas of creativity and innovation. I have shown great improvements over the past year. Whenever we need a fresh look at a problem. I show great potential in creativity and innovation. proving my ability to explore new perspectives in order to approach a project differently. At times others see my approach as aggressive and I am working to soften how I say things. I try to provide a novel perspective. I encourage thinking of alternatives when my team runs into a wall and have built a collaborative work environment. This artistic flair has provided a number of creative ideas for our team to implement.increased the productivity of my team. I have proven to be consistently creative and innovative. I satisfy the expectations for creativity and innovation. I offer a creative touch to an otherwise monotonous role. Although I have struggled with originality in the past. My recent assignments have exemplified signs of creativity. consistently providing useful feedback to improve project strategies. offering new ideas and perspectives. I show consistent progress in my work.

Lately. I found it easy to be creative. This appears on the outside as being reluctant to explore new approaches and alternatives. I plan on working to improve in this area this year. I have struggled to stimulate ideas among my staff and peers. Simple Evaluation Page 35 . I find it easiest to be creative when working with a team. In the past. but lose confidence as the project faces problems. I am moving in the wrong direction when it comes to creativity and innovation. I look to others to solve them. The biggest challenge I have found in being creating is trying to create original ideas. I am hesitant of risks. I know I have the potential to excel in this area and will work to rediscover my past talents. but honestly I lack confidence to be creative on my own. Instead of tackling the problem productively in these situations. but since moving into a manager role. This is by nature – I am not a risk taker and like to play it safe which has resulted in an appearance of a lack of creativity. my contributions have decreased and at times. I lack motivation to face challenges with initiative.exciting new idea. I understand my work would improve if I were more willing to take risks and face challenges. which is causing my work to suffer. “ “ “ “ I know I have struggled lately to remain focused enough to innovate. choosing to let others offer solutions instead.

what potential paths we can take. I believe the attention I placed on this area has really paid off this year. This has created an environment where calculated risk taking is rewarded and understanding the long term needs of the business is almost second nature. and how to summarize it. I understand how to logically examine something and provide a well reasoned response. “ “ “ I have been very good this year at analyzing situations and discovering the right solutions.Chapter 10 CRITICAL THINKING SKILLS CRITICAL THINKING SKILLS: EXCEEDS EXPECTATIONS “ “ I have a very analytical mind. Simple Evaluation Page 36 . The methodical nature my team uses to pursue long term ideas is refreshing. I will continue to work in the area of critical thinking this year. There have been a number of difficult issues to examine and resolve and I believe I have handled them all very well. This is one area where I believe I have performed excellently this year. There is often little middle ground when it comes to critical thinking skills: you either have it or you don’t. I have excelled at reviewing a situation and quickly identifying the key elements of the situation. This skill has led to a number of situations where we have been able to find different paths to take and generate additional revenue. My ideas are well grounded and practical. I believe critical thinking skills is one of my strengths. One of the areas of focus this year has been training the team to think about the long term implications of short term actions. Critical thinking skills have been key to our team’s success and I have been the highest performer in this area.

CRITICAL THINKING SKILLS: BELOW EXPECTATIONS I am good at analyzing a situation and providing alternatives and ideas. I have an analytical mind and enjoy dissecting a situation to discover root causes. Connecting the dots from A to B is a difficult skill to master. This is an area of focus: how to strategically think about the long term business. identified unstated assumptions and information. I have applied critical thinking to situations and we have reaped good results. I plan to continue to contribute in this area. but struggle to think more long term and how the short term actions could affect long term decisions. I am able to marshal pertinent information and properly interpret the information to find the connection between seemingly unrelated issues. Simple Evaluation Page 37 . My judgment of potential resolutions has been very good. My research skills are excellent and have. but one which I believe I excel at. One of the key challenges in our department is being able to properly analyze a situation and discover all of the factors involved and offer a good diagnosis. analyze data. On a number of occasions. I am very good at recognizing problems and creating a prioritization of the steps to solve it. I do well with short term problems and situations.CRITICAL THINKING SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ Critical analysis skills are in short supply and I have made this an area of focus this year. This is one area I have paid particular attention to this year and believe my results speak for themselves. I am able to discern the right solutions and draw good conclusions from all of the information presented. These skills have resulted in excellent resolutions for many situations this year. many times. and offer suggestions for the proper direction to go. I will continue to focus on improving my critical thinking skills.

“ “ “ “ Sometimes. There are times when I am not entirely sure of the best solution and do not have adequate time to fully analyze the situation. Though I believe I am very good at acquiring and interpreting information. but struggle to help my team develop these skills. I struggle when it comes time to analyze the information to provide potential options for moving forward. This has resulted in a couple of situations where my team has become upset with me. I am good at analyzing a situation. Simple Evaluation Page 38 . I realize this has caused a number of problems or delays that could have been avoided. There have been times where I have spent far too much time analyzing a situation. Unfortunately. I plan on working to be more critical of my ideas to ensure I am seeing the entire field of options before selecting a path to pursue. This is an area of focus for improvement this year. I am working on providing more well-reasoned analyze and learning how to discard irrelevant information. I find myself convinced a particular solution is correct without reviewing all available options. when I probably should have spent more time reviewing and critiquing them. I find I struggle to develop good conclusions from data provided. I have dismissed a number of good analyses in favor of my own. On occasion. This is an area I will work to improve in this year.

unique service is my specialty and something I will continue to perfect. My customer service ratings are stellar and I have very satisfied customers. Customer service has been a focus of mine this year. I will continue to provide excellent customer service. I understand the importance of the customer relationship and how cultivate a happy and satisfied client. I understand how to deal with difficult customers and resolve major problems. Simple Evaluation Page 39 .Chapter 11 CUSTOMER SATISFACTION CUSTOMER SATISFACTION: EXCEEDS EXPECTATIONS “ “ “ “ “ I understand the latitude available to ensure customer satisfaction and do everything necessary to retain customers. I believe I offer excellent customer service to meet the varied needs of my clients. and aim to have a satisfied customer with each experience. increase our revenue. I want our customers to love our brand and our company and through this dedication to the customer. I believe I am deeply focused on the customer experience. Without customers. A focus on the customers is the quickest way to generate good returns for a company. I wouldn’t have a job. understand how to deal with difficult ones. I listen to customers. Impressing customers with high quality. My internal customer surveys have been excellent and I have received excellent ratings from my manager and coworkers. This is crucial for the success of our team and our company.

My customer surveys have been consistently good. I am good at handling customer interactions – and very good at handling difficult customers. I will focus on improving my customer service.CUSTOMER SATISFACTION: MEETS EXPECTATIONS “ “ “ “ “ “ Though my customer service ratings are high. I believe this has resulted in a number of great customer experiences and saved the company several customers. I believe I am good at handling customer situations and resolving problems. I have a very good approach to handling customers and believe this has resulted in an excellent image for the company. Up sells make up a good portion of our net sales and I understand I am required to meet a sales quota. I value our customers and work hard to make sure they are pleased with the company and my service. CUSTOMER SATISFACTION: BELOW EXPECTATIONS I have been made aware that the company has received a number of complaints about my customer service. I can improve in follow-up communications with clients this next year. I am very good at reading the customer and crafting a solution that is right for them. Unfortunately. I understand how to listen to and calm down customers in stressful situations. Simple Evaluation Page 40 . This is an area of strength for me. I have frequently failed to meet the sales quota. My customer satisfaction numbers met goal this year. These complaints center around follow up to customer issues and has resulted in a number of unsatisfied clients. I will continue to improve with my customer service. I will continue to work on improving the customer experience. I have missed a number of opportunities to up sell clients. This has resulted in a number of problems which must be resolved. I have built a number of great relationships with our clients and focus on customer service with each interaction.

This is an area I understand I need much improvement in and plan to participate in new training and coaching. I have struggled to retain customers and have found dealing with difficult customers to be frustrating. These situations are out of my comfort zone and I struggle to find a resolution. This is an area I will work to improve this year. many of whom are upset with my performance this year. Simple Evaluation Page 41 . I do not always know how to handle the situation and frankly do not enjoy angry customers. I have struggled with some of the relationships of key customers for our department. Though I don’t have an external customer facing role. I understand not all of my clients have been happy with my work. though I am trying to mend these relationships and deliver stellar results. A focus this year is to rebuild these relationships and improve my customer service ability.“ “ “ “ My customer service ratings have not been up to par this year. I believe additional training and coaching will help me learn how to properly handle these customers and ensure a disagreement doesn’t turn into a lost client. There are times when I have struggled with difficult customers. I do deal with a number of internal customers.

I am committed to success in this organization! I find a way to get the job done. When something has to get done. I will continue to improve in this area and continue to be trustworthy. There are times when we have tasks that absolutely must get done. There have been a number of times this year when I have worked late. I have shown that I will do what it takes to get things done.Chapter 12 DEPENDABILITY DEPENDABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I faithfully commit to get the job done and consistently perform above expectations. I am someone who will get it finished and delivered. I believe I am responsible. I believe I am one of the most reliable employees at our firm. and dependable. I am willing to do whatever it takes to get the job done in an effective manner. or changed my schedule to meet the demands of a project and deliver it on time. I do so with a positive attitude and willingness to complete it cheerfully. I believe I am a very reliable and committed member of the team. trustworthy. Simple Evaluation Page 42 . weekends. despite any obstacles in the way. I demonstrate this through a commitment to meeting or exceeding deadlines for projects and goals. I will continue to grow in this area. This dependability and willingness to get things accomplished is a great asset to my team.

I believe I am a responsible employee who completes tasks in a timely and efficient manner.DEPENDABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I have demonstrated that I am one of the hardest workers and I care about my job. my team. I do not complain when asked to work overtime and offer to help when others are swamped with work. I believe my steadfastness on the job is admirable and I work without ceasing on major projects or if we have a problem. DEPENDABILITY: BELOW EXPECTATIONS There have been times this year when I have struggled to complete tasks on time. I will continue to grow with my dependability. I consistently perform well and receive high marks for my productivity. I work well with others and respond to requests for help. I am committed to getting the job done with whatever effort. and the company. scheduling. Simple Evaluation Page 43 . I believe this has shown my reliability and I have contributed as required to the needs of the team. but I have worked to improve in this area and will continue to find new ways to demonstrate my reliability. I will continue to work on improving my dependability. I reliably complete my work on time and within budget. I am very consistent with my work product and deliver on time. This has caused my dependability to be questioned. I believe I have achieved this. and demands required. I work late as required and am willing to alter my shift to help my coworkers or management. I understand I am relied upon to provide great performance each day. each time. I find time to make sure my staff are not stretched too thin and offer to help to alleviate stress.

This is an area of focus for me and one which I will improve in. This has offered an impression that I am not committed entirely to getting the job accomplished. A number of times I have failed to help my teammates as they struggled under the weight of the work. I will work to free up my schedule this next year.“ “ “ “ Since moving into management. Some believe this has reflected negatively on my dependability. I have not been able to work overtime or weekends as sometimes required. yet I should be more considerate of others when they have difficulties. I have struggled to keep up with my own duties as well as to help when the team gets behind on work. This year. I will work to improve my dependability. I have my own workload which is cyclical in nature. I am committed. Though I believe I am mostly reliable. Due to personal needs. I understand there have been a number of projects I have been late with and have not effectively communicated before the project was late. Simple Evaluation Page 44 . I will work to balance the demands of my supervisory role and the needs of my team. I just cannot meet all of the demands on my time.

it can be easy to find your ethics compromised. In each action. Simple Evaluation Page 45 . This is one of my strengths in business. Not only do I stick by the letter of the law. I follow all company policies. I demand this level of ethical values among my staff. I am deeply concerned about business ethics and interested in how it applies to real world situations.Chapter 13 ETHICS ETHICS: EXCEEDS EXPECTATIONS “ “ “ “ “ “ I believe I am a morally sound person who stands on conviction. philosophical. In an international role. but also the intent of the rules. There is little gray to live in. I believe I have a very good sense to make solid decisions which not only are legal. I have a solid base of principles and will not compromise them. as well as local laws. legal. I continually demonstrate a high standard of ethics. I think about what consequences could occur and how to manage those through a lens of morality. I like to look at each major decision from different perspectives: moral. US. ETHICS: MEETS EXPECTATIONS I meet all standards for ethical behavior and do not have any lapses in this area. but I have stood firm and have not violated company policies. or local laws. international. but are also highly ethical. ethical. the rules are meant to protect us and the firm and I follow them very precisely.

ETHICS: BELOW EXPECTATIONS On occasion. and regulations. but I know questioning some of these rules have raised some eyebrows. I have had some difficulty getting my head wrapped around some of the rules and regulations in our industry and how ethics applies.“ “ “ “ “ “ “ I understand the reasoning behind ethics. This turned into a larger problem and one which needed gentle negotiations to resolve. This isn’t where I want to be all of the time. I have high morals and am consistent in my ethics and values. I don’t think I have been unethical. I lied in a situation and was caught in the lie. I believe I am a trustworthy employee who follows the rules very strictly. I understand the ramifications of my actions and what is required to fix these actions. I consider myself a highly ethical employee and I am consistent in demonstrating those ethics. there have been gray areas which I may have dabbled in. a number of times this year. I will continue to work in an ethical manner. Being ethical is extremely important for our business to succeed and I believe this is an area I am good at. Simple Evaluation Page 46 . I do not think this is a significant ethical violation. laws. though I will continue to improve in this area. and how a particular decision fits within this. Unfortunately. I will continue to keep up to date with changes in this area. I provide a good example for those around me and place a particular emphasis on ethical behavior with my team. my moral convictions are on display and I believe I pass the test. I have high ideals and expectations for myself and the employees that work for me. I hold my team to a high moral standard. In a position like mine.

This has negatively affected team dynamics and my own position as their leader. I understand this is not acceptable and should not be repeated.“ “ There are times when I don’t understand why a particular rule is in place and have violated them for expediency’s sake. This is an area which I am acutely aware of and will work to resolve. Though I don’t believe I have been unethical. Simple Evaluation Page 47 . my manager has noted a number of times where my team feels I have been backhanded or undercut them.

monthly. We regularly meet to set team goals. be it daily. weekly. When I set a goal. I structure much of my work and my team’s work around goal accomplishments. I will continue delivering excellence in this area. I understand how to frame my work within objectives and then create proper goals to achieve them. despite what obstacles may be in the way. Goal and objective setting is something I enjoy and strive to instill in all of my employees. Not only do I work towards company and department goals. or annual goals. I understand my purpose at this company and strive to succeed in each task I undertake. I contribute greatly to our department and company goals. Personally. but I have also achieved (and in many cases. quarterly. This helps drive achievement by moving the team the same direction together. I have a driven personality which thrives on goal setting. I make sure the goal is accomplished. and achievements. Goals are the driving force behind our productivity.Chapter 14 GOAL AND OBJECTIVE SETTING GOAL AND OBJECTIVE SETTING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always meet predetermined targets and deadlines. We set them together and receive everyone’s buy in. exceeded) my professional goals. Simple Evaluation Page 48 . This determined performance has led to major accomplishments this year for our team. but I have also defined a number of personal and professional goals. One of the primary drivers behind my success in this department is my use of daily task lists which are part of a master list of goals. I build a task list each day to achieve these goals. teamwork.

Setting goals and working through tasks is an essential part of my every day work and something which drives me to success. I think the root cause of this has been a lack of focus on the goals and a general atmosphere of “putting out fires” instead of proactively working towards the future. I didn’t think much about goals or objectives. First we set the objectives for the team and then develop the goals together to meet those goals. Early on in my career. I work on these elements of the goal until the goal is achieved. and dedication. I don’t know how I would operate without them. I know how to set specific goals which are measurable and achievable in the timeframe allotted. This year. At times. extensive planning. GOAL AND OBJECTIVE SETTING: BELOW EXPECTATIONS I have struggled to achieve my goals this year. I understand how to create SMART goals and effectively manage my work to achieve them. We can achieve more together and I build my team around goals and objectives. setting good goals which move the business forward. I plan to set aside time to achieve these goals and be proactive instead of constantly reacting to emergencies. I have a number of goals defined for me each year and I work hard to achieve each one.GOAL AND OBJECTIVE SETTING: MEETS EXPECTATIONS “ “ “ “ “ “ I am proficient in setting goals based on objectives. but overall. we struggle to meet some of the stretch goals. I understand how to break these goals down into steps to achieve them. I achieved all of my goals through hard work. Simple Evaluation Page 49 . we have been much more productive and happy since placing this into our regular work process. I will continue to work hard to achieve the goals we set. This past year. I will continue to work diligently in goal and objective setting. I will continue to grow in this area. I believe goal setting is important to getting things accomplished and place the proper emphasis on it with me team. but now that I have used them in my day to day work life.

did not achieve them. and will work to accurately set goals this year which can be achieved. we did not achieve our department goals. not achieving them was a failure for me. causing all of them to fail.“ “ “ “ I have not followed a systematic process to achieve my goals. Though I achieved my personal goals. Since my goals were so poorly constructed. I spread myself across all of the goals and did not focus on any individual goal. Simple Evaluation Page 50 . Since I was an integral part of these goals. I will better manage the team to achieve both our personal goals and our department goals. I set many stretch goals for myself. I would have been better off focusing on a few of them than all of them. I do not believe I did well in this area and will better define my goals next year. I plan to use it from now on and achieve my goals next year. This has resulted in lower results than could otherwise have been achieved. I had poorly defined goals this year that in the end weren’t measurable. and unfortunately. This next year. but have not found the time to implement it for goal setting. This left goal achievement open to interpretation. I understand the process is in place for a reason.

I step up. I help fix the situation.Chapter 15 INITIATIVE INITIATIVE: EXCEEDS EXPECTATIONS “ “ “ “ “ When I see an opportunity for improvement. I think this is one of my strengths: finding new ways of doing things and then executing on them. I believe I am very resourceful when it comes to taking on new work and I always find a way to get it done. I take it. I enjoy finding new ways of increasing efficiency and productivity. Finding new ways to do things is exciting for me. When a customer is repeatedly having problems. There are many opportunities to take the lead in ventures and I frequently step up to assist. When a project needs help. I do it. Taking initiative is a passion for me. I volunteer for it. I take on these challenges with ingenuity and a passion for accomplishments. I believe I am a resourceful employee who finds ways to get work done. I like to step out of my comfort zone and accomplish new things by taking initiative. I learned a long time ago that sitting static in a comfort zone won’t work. This is a definite area of strength and one which I feel contributes significantly to our company. When a task needs done. Simple Evaluation Page 51 . Taking on a new project and seeing it to fruition is why I work here – I want to succeed and help the company find success through me. If I see something that needs done. I believe it is advantageous to step forward and take on new challenges in the workplace.

I love to take the bull by the horns and get things done. I work to expand my knowledge and job skills and also to get things accomplished for our department. while taking on additional work and helping alleviate the backup of work we have on our team. When I have available time. I ask for additional work or opportunities to grow. If a coworker is struggling. I struggle to take the initiative to ask for more work. Initiative isn’t just something to do. or learn something new. I immediately seize upon it as an opportunity to accomplish something. When I see something needed fixed or done. my natural inclination is to get it done.INITIATIVE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand what work needs to be accomplished and I know how to get the work completed. INITIATIVE: BELOW EXPECTATIONS Though I believe I am a hard worker. but I do not offer to take on more work or help others who are struggling. Simple Evaluation Page 52 . When I see work that must be done. I feel good when something is accomplished and the only way to get things done is to continually seek out new opportunities for improvement. I believe I am a resourceful person who finds new ways of accomplishing things. This is one of my strengths. There is plenty of work to get completed and I take the initiative to resolve it myself. This is one area which I understand I must do better in. it’s way of approaching work and one which I think I do well with. I do not always take the initiative to ask for more work when there is downtime. At times I feel I am overwhelmed with work and find it difficult to take on new assignments. I will continue to work hard in this area. I will work to improve in this area this year. At times I have some down time. I find time to help them.

I will improve in this area.“ “ “ I understand that I require more direction than some of my coworkers. Simple Evaluation Page 53 . I don’t ask for more work assignments or for additional work. I am intimidated by some of my coworkers and find it difficult to approach others for help or to find additional tasks I could take on. With time. If someone needs something done. I am usually asked to do them. I expect that they will ask me for help. yet I believe I am still new to this group and want to make sure I do exactly what is expected of me. I would like assistance overcoming this. I wait for others to ask for help if they require it. When new tasks need to be done. Initiative has been difficult for me as I just do not know what I could take on without some direction. Instead.

I relate very well to people and make them feel valued. I find it easy to relate to people and find a connection. while still managing high productivity. direct reports. I try to be a pleasure to work with and will continue to connect with my team mates. I try to show people I truly care about them as individuals and want to help them find success. and managers. I have built solid relationships throughout the organization and understands organizational dynamics. Simple Evaluation Page 54 . I make people feel good when working with them and build quality relationships with my coworkers.Chapter 16 INTERPERSONAL SKILLS INTERPERSONAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a natural rapport with people and am at ease in business and personal situations. I try to make people feel important and know I appreciate them. I believe I have a gift in bringing people together around a common goal. I believe I connect well with coworkers and management. I have a passion for my team and want them to succeed. I understand relationship dynamics and how to build high quality relationships. I am a positive influence to those around me and I build confidence in them to achieve more. I believe I am very good at making a connection with just about everybody. I have a friendly personality that people enjoy.

I like to think I am an amiable and charming person who understands how to relate well with those around me. I find it easy to discover things I have in common with people and build a professional and productive working relationship. it boils down to whether or not you care. but this has negative consequences as I have detailed. I am a very productive person who has a driven personality. I know I have a tendency to “steam roll” fellow employees to the point that it has affected team dynamics. I plan to continue building strong relationships with my management team. Working with people doesn’t take a particular expertise. INTERPERSONAL SKILLS: BELOW EXPECTATIONS I have a very strong personality which has caused a rift on the team. I need to learn how to push back on these individuals and understand that I do not need to say “yes” to every demand they make. but on a number of occasions. This is an area of focus for me which I believe I have done well in. I believe I care about people and understand how to motivate them to excellence through the relationship we’ve built. as does my high quality work and pleasant interactions. Simple Evaluation Page 55 . I am gracious and responsive most of the time and am open and honest with feedback. I am a nice and affable person who works well with others. I need to work on toning down my interpersonal dealings. I am an affable fellow.INTERPERSONAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I have an even personality which helps to stabilize our team. I have been overrun by coworkers with strong personalities. My friendly and professional manner helps coworkers relate. I will continue to work to improve in this area.

I will work to improve this situation this year. Some people think this is aloofness. I will work on coming out of my shell and working with others. my outbursts have disrupted work.“ “ “ “ I have struggled building quality relationships with my coworkers. I plan on opening up and building professional relationships with his coworkers. Simple Evaluation Page 56 . There are groups of people on our team who have formed cliques that I have a difficult time breaking into. I know this is one area that I definitely need improvement in. The feedback I have received is that I am rigid and impersonal. There is an impression that I can be very difficult to work with and on a number of occasions. I am often too shy to carry on strong relationships with people I work with. so this year I have severed many of those relationships and it has negatively affected my team. I do not cultivate crucial good working relationships with my coworkers. Though I find it easy to relate well with others. I understand this is an area I must improve in. but instead it’s just shyness. I understand I have not responded well to attempts to be included and instead I have alienated many of those around me.

I recognize inefficiencies and work to improve them. I understand company processes and how to follow them to precision. sharing them with my colleagues to ensure maximum productivity. I document important progresses and changes in an internal guide that can be used throughout all departments. I keep the team strong by staying informed and sharing my knowledge. My awareness of competing firms in the industry keeps us ahead of the game in many departments. I will continue to grow in my job knowledge. I also makes useful suggestions on how to improve existing protocol. I stay up-to-date about all the latest trends and advancements in my field. I am very knowledgeable with my daily tasks and perform them with ease. and I am always on the lookout for new information. My understanding of company policy and procedure exceeds that of the majority of my colleagues and I am always interested in learning more. Simple Evaluation Page 57 .Chapter 17 JOB KNOWLEDGE JOB KNOWLEDGE: EXCEEDS EXPECTATIONS “ “ “ “ “ I act as the resident specialist for administrative issues because of my excellent job knowledge. incorporating my extensive business knowledge into each assignment. I take a very strategic approach to work. As far as job knowledge goes. I believe this is a strength. and I am a key contributor to successful planning sessions. Additionally. I keep my extensive network of industry connections accurately maintained for utilization. I lead our training seminars and ensure that everyone is acting under protocol at all times.

who have complain in surveys that I am unhelpful and unsupportive to problems that arise. Simple Evaluation Page 58 . I am going to improve by sharing more information with my coworkers to cross train them on my tasks. I am technically efficient at all aspects of my work. completing assignments with expertise and efficiency. My wealth of information relevant to my field and specific responsibilities makes me one of the most valued team members. I have failed to produce the same results from my subordinates. I approach each challenge that arises with a unique strategy. I am proficient at my job and demonstrate this through continued excellence at accomplishing my tasks. JOB KNOWLEDGE: BELOW EXPECTATIONS I have proven in the past to have extensive knowledge in my field.JOB KNOWLEDGE: MEETS EXPECTATIONS “ “ “ “ “ “ I show good judgment when handling routine problems. so I will work on that this year. Unfortunately. My success can be attributed to my knowledge of the field. helping them to advance to my level. I will focus on on-the-job training and increased exposure to other work teams to grow in my career this year. and try to stay abreast of key advancements relevant to her field. I struggle with keeping my subordinates up-to-date on this knowledge. I will improve by taking more initiative to include my peers in this process. I have proven my job knowledge through all of my completed assignments. This year. Unfortunately. and my expertise at finding hidden information. I have a sufficient appreciation for the gaps in my expertise and work to improve those. I will improve in this area this year. I stick to company policy and protocol through every step of an assignment. I understand what is expected of me and perform my job well.

my work can be much improved. I understand that I need to adjust my attitude and approach work with a new perspective. and I need to be more willing to learn from my peers. While I make consistent promises to put more effort into my work. even exceptional. My manager has advised me to educate myself on key issues relevant to work and I have begun this process. my hesitancy to take on independent assignments shows a lack of confidence in my knowledge. I believe that with more effort. I am prone to making the same mistakes multiple times. I depend too much on the instruction of my superiors.“ “ “ “ I have a tendency to want to rely on my own knowledge to complete assignments and struggle to ask for help when it’s needed. I have little awareness of our competitors. While I follows direction well. I know I have the potential for good things and I just need hard work to achieve it. my actions haven’t lived up to these promises. Simple Evaluation Page 59 . and need improvements to efficiently work alone. I need to work on changing my approach. I’ve been told my work product is short of impressive in these instances. Unfortunately. and have made little effort to remedy this. and an inability to meet new challenges head-on.

I use common sense and experience to determine which is the best path to travel down. I believe these decisions have been shown to be excellent. Simple Evaluation Page 60 . When presented with a difficult situation. I believe this has resulted in excellent decision making skills and an ability to make a judgment call that is unsurpassed by my peers. This is an area I will continue to work hard in. The ability to make a firm decision does not come easy to me. and a “gut” feel. but in the end. My decision making process is very deliberate. Time has shown that despite the delays. I can easily review all of the options and make an educated decision. my decision making is sound and has saved the company a tremendous amount of time and money. but instead.Chapter 18 JUDGMENT AND DECISION MAKING JUDGMENT AND DECISION MAKING: EXCEEDS EXPECTATIONS “ “ “ “ “ I believe I have excellent decision making skills. I am judicial with how I respond to questions and situations. These decisions are based on experience. I am a shrewd decision maker with the wisdom to discover the right answer to a problem. it’s something that I have spent years crafting and refining. This is an important distinction between leaders and managers and one which I believe I excel in. I understand words have an impact and ensure that I choose the right ones before making a decision or giving direction to my staff. Some find it slow. expertise in the industry. the time it takes to make a decision pays off if the decision is a correct one.

JUDGMENT AND DECISION MAKING: BELOW EXPECTATIONS This is one area which I know I need to improve in. Sometimes. I weigh all of the options and provides a well reasoned response. I make well reasoned decisions from the facts presented. I am frequently indecisive when presented with a difficult situation. Decision making is a particular strength of mine. yet my mind can be changed with the right information. I have the right way of thinking about problems: weigh the information presented and make a wise decision based on the potential outcomes. I step forward and make the tough calls. I Simple Evaluation Page 61 . but they have to be made and I have the fortitude to make a decision and stick with it. I do not believe this is because of a lack of knowledge. with the likely outcomes describe. I will continue to work on improving in this area. At times when difficult decisions must be made. This has served me well over the years and I believe I have made difficult. yet discriminating. I have used this mix to make quick and effective decisions which have proven to be good ones. These may not always be popular decisions.JUDGMENT AND DECISION MAKING: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have an even keel personality which has worked well when it comes to decision making. I find myself indecisive and unable to make the right decision. but likely a lack of confidence in my skills. I can continue to improving in this area. I believe I have a good mix of the two to make intelligent decisions considering all of the circumstances. decisions. but a combination of the two. I find it difficult to review all of the options and discover the “right” answer to the problem. nor all science. Decision making is neither all art. I am very focused and determined.

Simple Evaluation Page 62 . It takes me longer than some to arrive at a decision. Though I have struggled making sound decisions. My judgment has been questioned on a number of decisions due to what might be considered faulty login in decision making. though I eventually reach one. I am learning to better justify my decisions and completely document the nature of my decision making process. This has resulted in some lost revenue to the company and is something I have struggled with. This is an area that I will work to improve this year. “ “ “ I am often too quick to make decisions and a few of those have backfired. I think that my process to get to a decision is detailed and well grounded. I am pausing and weighing the consequences before making a decision. To remedy the situation.am continuing to work in this area to improve my experience and ability to make a quality judgment on problems. This will help me improve in this area tremendously.

I trust in the full capabilities of my team to achieve something that individuals could not achieve alone. it’s leadership. I am a guide by your side. There are two types of leaders: safe on the stage and guide by your side. This is an area of strength: influencing those around me to deliver great results. People that work for me have indicated they trust and respect me. my team respects me and enjoys working for me.Chapter 19 LEADERSHIP LEADERSHIP: EXCEEDS EXPECTATIONS “ “ “ “ “ If there is one area on this evaluation that I believe I excel in. I couldn’t succeed as a leader without a high performing team and my team performs above par. I enjoy leading a team and hope to be blessed with the opportunity for years to come. As my 360 degree reviews have shown. moving along with people to achieve their goals and ultimately the company’s goals. I understand how to work with people to get the best out of them. I understand how to use daily tasks and motivate employees to meet a long term goal. I understand different attributes of leadership and how to apply them with different types of employees. Simple Evaluation Page 63 . I am very good at influencing people to achieve great things – not just work a job. I am an excellent coach and regularly receive maximum performance from the people that work for me.

This is my strongest part of being a leader and one which has proven a great asset to this organization. though I can create a productive team. I find it difficult to inspire my team. I don’t just manage my staff to accomplish goals. and I believe I have earned it. honestly. I can help others set a course and navigate through it. Leadership is not given. People around me believe I have a self-less attitude and I work hard to make sure they know I care. its earned. but I lead them to meet objectives and ultimately.LEADERSHIP: MEETS EXPECTATIONS “ “ “ “ “ “ I have performed well in leadership. directing a team to meet goals and maintain high levels of productivity. I delegate well to my employees and build trust in them to take responsibility and initiative. I am not in management. LEADERSHIP: BELOW EXPECTATIONS Though I think I have been a good manager. but I believe I have very good leadership skills. and then motivate them to respond. I understand different types of people and the different ways to motivate them to get the job done. Leadership is not a part of a job description. it is something earned and I believe I have earned it from my team. I am very good at leading others through the maze of our organization. one that desires to be productive eludes me. I will take advantage of the company mentoring program to improve my leadership skills. I have struggled at being a leader. This builds respect and trust – things teams are built on. I understand how to influence team members and help lead them to meet expectations. Simple Evaluation Page 64 . success.

I am an introverted person and have found it difficult to connect with people in a manner you would typically think of for a manager. I have a tendency to focus on small tasks and get lost in the details versus thinking about the big picture and how to achieve large tasks. goals. but I have struggled to motivate people to meet this vision. Simple Evaluation Page 65 . I have done well defining a vision for my organization.“ “ “ “ At times. Since my transfer. I have not become adequately up to speed in job knowledge and have found it difficult to provide direction and implement measures across the team. This has held me back as a leader. I struggle to understand the full capabilities of my organization and utilize them to the fullest extent. and objectives. With more knowledge about how this department works I will become a more well rounded leader. I have provided direction. but do not find people working towards them. I have struggled to gain trust and motivate staff. I do not get the most out of my staff and will continue to work on improving my leadership ability.

I elicit feedback while listening and let people know I value them and their problems. LISTENING SKILLS: MEETS EXPECTATIONS Simple Evaluation Page 66 . I am very adept at comprehending. I am adept at focusing on a speaker and providing the necessary feedback. and how to intelligently decipher what they are trying to say. retaining.Chapter 20 LISTENING SKILLS LISTENING SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I am always looking for new ways to receive and interpret information presented to me. I am a focused. and responding during conversations. I listen carefully during conversations and allow speakers to finish before talking. I believe I am an excellent listener and understand the principles of active listening. This is one of my strengths and an area which sets me apart from other employees. I am very good about figuring out what is unsaid in a conversation. I believe I have mastered the art of active and focused listening. active listener. I understand how to respond appropriately and involve everyone in a discussion. how to read people. Part of the challenge of conversations is figuring out what is said and what is unsaid. I understand conversation dynamics. These components make up active listening and I am exceptional at active listening. I listen attentively and demonstrate good listening skills.

I value conversations and continue to grow in this area. When someone is speaking with me. This happens most often during long conversations. I understand that I do not always provide active feedback. When speaking with someone. I will continue to improve in this area. I listen carefully when people speak to me. comprehend. I have learned how to be an active listener and focus on those speaking with me. I have a sincere interest in others and listen fully before responding. I believe I am a good listener and provide active feedback to people during conversations. I listen. I understand the difference between being an active listener and a passive listener. interpreting. I also appear distracted at times during conversations. I absorb the information presented and restate it back to ensure I understand what is being said. comprehend. There are times when I have a tendency to drift off during conversations. I am very good at listening and conversing with people. I listen. I am working on becoming an active listener. I respond both verbally and physically to demonstrate I am listening. and ask the right questions when given direction. In each conversation. LISTENING SKILLS: BELOW EXPECTATIONS The feedback I have received so far in this process is that I have not listened well this year.“ “ “ “ “ “ “ I understand the principles of listening: understanding. I have been made aware of this and so I try to focus on when it happens so I can bring myself back into the conversation. This is something I will continue to work on. Page 67 Simple Evaluation . I have improved my listening skills significantly over the past year. and evaluate what is being said. and evaluating what I hear. I use open ended questions to probe further into conversations. I am able to effectively form a response and carry on an intelligent and effective conversation.

I have been known to scold instead of listening. I can let the emotions of the moment get the best of me. Simple Evaluation Page 68 . on occasion. empathizing. I am inconsistent with my listening skills. I understand this impression needs to be corrected so others know that I care about what is being said and care about the conversation I am in. I have. I will work to control these emotions. talked over others while they are trying to talk. In a problem situation. When confronted with this type of situation. though I am often still listening to what is being said. and coaching others. I have a tendency to do “all the talking” during conversations and leave little room for others to participate. These are all things I will work on to improve my listening skills.“ “ “ I appear very distracted during conversations.

but I think the results speak for themselves. You can’t be a successful manager without a great team of people working for you. As this was my first year managing a staff. I excel at managing a staff. Simple Evaluation Page 69 . I am a high performer leading a high performance team. I believe my staff are happy working for me and we achieve all of our goals each year. My leadership has contributed to high productivity in our department and we will continue to perform at a high level this year. sound leadership has helped contribute to that. We’ve had no turnover this year and the staff has worked hard to create an open and inviting work environment.Chapter 21 MANAGERIAL STYLE MANAGERIAL STYLE: EXCEEDS EXPECTATIONS “ “ “ “ “ This year has been a difficult one merging two teams together. We have had the best year yet and I believe my consistent. I feel funny about putting this as such a high strength as its really due to how well they perform that I am able to excel in management. I didn’t know what to expect. It’s been an awesome experience! My team has performed much higher than expectations and we’ve exceed almost all of goals. We have a dynamic group of people and one which excels at taking on new challenges. I will continue supporting my team to achieve great new things for the company. and I believe I have one of the best.

I will continue to work on improving my management skills. I will work on my soft skills and improving my relationship with my team. we would not be able to achieve the goals we have set. MANAGERIAL STYLE: BELOW EXPECTATIONS There are times when my team members feel I am too hard charging and our personalities have clashed. creating expectations. we’ve come through it stronger and more united than ever. I understand how to bring a group of disparate individuals together to form a high performing team. Simple Evaluation Page 70 . Without this team. I am a very effective manager who understands the balance between family and work. This next year. Though this was an area I struggled with in the past. Though we’ve had some struggles. There is a general feeling I am too focused on productivity. I have been very adept at managing difficult employees and turning their energies towards higher performance. I have a great team and I’m privileged to be their manager. My direct reports have provided me high ratings on 360 degree reviews and our performance level has been on target all year. Managing is about bringing people together. I have a great team that has developed wonderful.MANAGERIAL STYLE: MEETS EXPECTATIONS “ “ “ “ “ “ I am a consummate professional and manage my staff with ease. this year has seen a renewed effort and the results have demonstrated that my focus was spot on. and helping them reach those goals. I act in a professional manner with my staff and they provide excellent results for me. supportive team dynamics. I look forward to all of the great things we will accomplish this year.

I am working to reduce or sever some of these ties to improve team dynamics. I have not provided the support or attention my staff members need to be high performers. I understand that survival as a manger isn’t the goal. I have several close personal relationships with people who now report to me and this has caused some friction on the team. excellence is. I have been asked to participate on several projects which has drawn me away from day to day management and I have struggled in this area. This broke team dynamics and it’s been difficult getting everyone back onto the same page and performing. I have had difficulty managing team members with other types of personalities.“ “ “ “ I have had difficulty making the transition from staff member to manager. We’ve struggled merging people into our team. I take responsibility for this and will work as hard as ever to bring everyone together around a common goal. I hope to spend more time with the team this next year. Simple Evaluation Page 71 . Though I think I have excelled at managing staff members with personalities similar to my own. I will continue to work in this area to improve my relationship with all team members.

I believe an organized workspace reflects an organized mind.Chapter 22 ORGANIZATION AND PLANNING ORGANIZATION AND PLANNING: EXCEEDS EXPECTATIONS “ “ “ “ “ I go about my work with a very deliberate and planned methodology. and have specific deadlines. I have not always been as well organized as I am now. I excel at creating plans which are realistic. but I think it is the best way to achieve high productivity. achievable. Teams that stay organized are able to deliver more and our productivity speaks to this principle. In a project based work environment. schedule. and staff. A number of projects I have managed have come in ahead of schedule and under budget. This is primarily due to excellent plans. Planning is second nature to me – not only do I enjoy it. I begin each week with a plan and then each day keep my plan up to date to achieve maximum effectiveness. I now enjoy having an organized workspace. This planning results in efficient work – meeting deadlines and achieving a lot of what we set out to accomplish. I expect this from my team and they deliver. My work environment is very organized and clean. Simple Evaluation Page 72 . sufficient planning is crucial to our success. I believe I am excellent with my organizational and planning skills. I have taken a number of courses and read a few books and believe that this is something I now excel in. This is an area of focus for me which I think has paid off.

I work hard to ensure each project is well planned and organized. I would like to work more in this area. I am pleased with my progress in this area. setting up new events and helping to make them run smoothly. training. Scheduling them to run smoothly is one of my strengths and something I truly enjoy. Most of the time. This has shown to be a very effective way of planning my work and helps ensure I am kept busy and accomplish many of the tasks expected of me. There are times where I could better plan. I am a detailed person and enjoy making arrangements for events. This is an area I must improve in. Simple Evaluation Page 73 . ORGANIZATION AND PLANNING: BELOW EXPECTATIONS One of my weaknesses is having a disorganized work environment. Each day. There were times in my career where I struggled to maintain an organized schedule of work. I understand that I do not organize my workspace for maximum effectiveness and frequently have piles of paperwork that needs to be organized. I start out with a plan for what I would like to get accomplished. but overall. I now believe I am very good at organization. and perseverance. I achieve what’s on my list – and sometimes more.ORGANIZATION AND PLANNING: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very methodical way to go about business. Forecasting needs into the future is a gift I possess. I know that an ordered way of doing things is the best way to get them accomplished and believe I do well with my organizational skills. but through hard work. I understand how to effectively arrange staff members to get the most work out of them and how to find the right resources to make sure projects and normal day to day work get done.

This is an area for improvement. This is an area I need further training and experience in. I do not know precisely what training or education would help me. A number of times this year. I don’t know if I would go so far as to say my work style is chaotic. though from the outside. disheveled). it could appear to be this way. Unfortunately. I find it difficult to fall into the norm of organization and instead like to work with my own methodology. though it is an area I am really focused on. A number of work issues have turned negative due to a lack of preparation on my part. this has come back to hurt us as my plan was not sufficient. I find it difficult to adequately put together a plan that covers every contingency and situation.“ “ “ “ I often find myself disorganized (and as my managed described it. which in this field is problematic. Simple Evaluation Page 74 . I am unsystematic in how I approach my job. but I do know I need more knowledge and training in this area. I do not always prepare as thoroughly as I should and this has set us up for disaster. many people find it confusing and off putting.

In some teams. This is an area which I believe I am a strong asset in. problems can be a major setback. discover what is a symptom and what is the actual problem. I have an analytical mind that is quick to discover the root causes for problems. I am adept at tacking some of the trickiest problems we have faced as a team. Simple Evaluation Page 75 .Chapter 23 PROBLEM SOLVING PROBLEM SOLVING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always analyze a decision effectively before implementing it. I will continue to work to improve my problem solving skills. Over this next year. My ability to quickly assess a problem and identify potential solutions is key to my excellent performance. This analytical approach to problems has resulted in an excellent closure rate on problems. but I believe our collective troubleshooting skills are top notch. I believe I am a big part of that. My investigative skills have provided a key resource for a team focused on solving glitches. and then offer creative solutions to resolve the situation. I am able to analyze a situation. I enjoy solving these types of problems. I have the ability to unravel even the most difficult problems to find potential solutions. describe it succinctly. I understand how to dissect a problem and discover the core issues so we can make a rational decision on how to move forward.

From these. Some of our systems are very problematic. This is a focus area of improvement. I strive to find all of the probable solutions to an issue. Simple Evaluation Page 76 . I have a natural ability to find a solution to even the most difficult of problems. but struggle to discover and offer potential solutions. I am very good at problem solving. PROBLEM SOLVING: BELOW EXPECTATIONS I have excelled at identify a problem. I can easily break down a problem into smaller components to analyze the entire issue in an efficient manner. there are a number of areas of troubleshooting that I know I can improve in. but I believe I have a great ability to find workarounds and solutions. I have solved a number of very difficult problems and am always prepared to help out in this area. Through experience and intuition. I believe I am one of the most technical employees on our staff.PROBLEM SOLVING: MEETS EXPECTATIONS “ “ “ “ “ “ Though I believe my problem solving skills have been great this year. I would like to improve this year by understanding when to seek outside opinions to discover other potential options to fix the issue. I am an independent thinker who likes to analyze problems to discover the root cause. I am working on learning how to more quickly analyze a situation and provide multiple options for solving a problem. I can provide all of the research necessary for decision makers to decide a path to take. Sometimes I become fixated on the problem and can’t see beyond it to help analyze the potential decisions that need to be made. yet I can also translate a problem into language others can understand. I understand the testing process and how to discover a solution to a particular problem.

This has made troubleshooting difficult for me. I have been poor at communicating problem status until it becomes a small crisis. Not every problem has been documented and I often struggle at discovering new issues and resolutions. I find it easy to pick the right solution. Our lack of excellent troubleshooters has shown to be a problem in the past. I will work on communicating problem status sooner in the life cycle to avoid these incidents.“ “ “ “ I have struggled to narrow down the root cause of problem. often being distracted by the symptoms. This has caused lost productivity as I need to bring in help on the team to solve these types of problems. This is definitely an area of focus for me and one which I will improve in. A number of times. I have a difficult time troubleshooting problems. but struggle to be creative in finding new solutions. but once potential solutions are offered. Simple Evaluation Page 77 . I believe I am good at testing solutions for a problem. I am working to improve in this area so I can excel in both aspects of problem resolution. I would like continued on the job training and a chance to study the knowledgebase to increase my ability in this area.

This results in a very high level of productivity with little downtime required.Chapter 24 PRODUCTIVITY PRODUCTIVITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I have made productivity a focal point of my management efforts this year and it’s paid off. and I believe. I know this type of increase in productivity can be duplicated to other staff members and I will work hard to help this happen. I will continue to work to discover ways to be more efficient in my job. I understand how to properly set goals and use those as motivating to get the job done. Through proper planning. one of my greatest strengths. I am focused on working smart this year. In a down economy. My concentration and focus on productivity has seen tremendous improvements in our numbers. I understand how to motivate people to perform and my team has met all of our productivity goals this year. I manage my team to consistently high performance. Getting the job done is very important to me. we are expected to do more with less and I believe I have been innovative in how I approach work and this has resulted in great performance for the year. Simple Evaluation Page 78 . I will continue to focus on creating new opportunities for improved productivity on my team. I am at the top of nearly all performance measures for individuals on my team. while still maintaining great employee satisfaction. This diligent attitude towards work has paid off.

I will continue to learn in my new position and become more productive. With the increase in workload on our team. Though managing a project is not my strength. One area that I believe I do very well in is working hard to make sure the job gets done right the first time. This has resulted in a very consistent output from an efficient team. I know I am a hard worker and I have been working on becoming a “smarter” worker. I have demonstrated I am an industrious worker with high output and high quality work. I will work to become re-engaged with assignments and balance the work I need to perform. Simple Evaluation Page 79 . I moved into a new role this year and my productivity dipped as I took on new challenges and learned my new position.PRODUCTIVITY: MEETS EXPECTATIONS “ “ “ “ “ “ I complete my tasks in a timely and efficient manner. but I have created an environment where hard work is expected and rewarded. I know it’s important to create stretch goals and have almost met them all. I set the right tone with my team to balance productivity and personal needs. I have not been able to participate in projects or meetings as fully has I have in the past. I can continue to improve in this area and plan to focus on it this next year. I keep a tight calendar and make sure this results in a high level of productivity. This next year. I know hard work isn’t everything. Rework can kill productivity and a focus on ensuring things are correct pays great dividends. I know how to execute on the processes required to achieve them. I will continue to work on productivity and become a more efficient employee this year. PRODUCTIVITY: BELOW EXPECTATIONS There is a perception that my work quality has decreased recently and I will continue to work to improve that.

This is an area of focus for me this year. I have taken criticism of my work well and used it to improve how I work to try to improve efficiency. but I have been working to improve in this area. and we did not achieve the goals desired. my delivery has been inconsistent. I will continue to seek feedback and work on continuous improvement in the area of productivity. Productivity has not been my strength in my new role and I have struggled to keep with the pace of my team. At times. I understand I must improve my own productivity and create a work environment where my team can be more productive as well. I have not seen the results I have desired and have been researching ways to improve my productivity. Though I have not consistently met quota. I believe I have worked hard. I need to find the right balance in my work environment. despite our financial condition. Simple Evaluation Page 80 . I will continue to seek feedback and incorporate that into my daily work habits to improve in this area.“ “ “ “ I have not focused on productivity this year.

I am an authority in our company’s product and enjoy training others. One of the key attributes to my success with our company is displaying a professional attitude. and the company well. my boss. Simple Evaluation Page 81 . I help others understand how to professionally deal with situations and reduce stress and the potential for problems. display a professional attitude in every encounter. and support my staff very well. I manage my team to display a great attitude and respect towards coworkers and the customers. I project an image of professionalism in each task I undertake and project I work on. I value the relationships I have built and act as an even keel for my team. My goal for each thing I do is to make sure it represents myself. As a result. One of my strengths is demonstrating excellence in my day to day job.Chapter 25 PROFESSIONALISM PROFESSIONALISM: EXCEEDS EXPECTATIONS “ “ “ “ “ I am adept at keeping a calm demeanor in all sorts of circumstances. our team is viewed as very professional. despite the circumstances. I will continue to excel at professionalism. This is an area I believe I excel in. As a steady force in my group. In the future. I work in a number of key customer situations and represent the company with excellence. I provide excellent support to my customers.

I meet all of my professional obligations and act according to official codes of conduct. I demonstrate awareness of proper etiquette in situations and competently display skills and behaviors. I conduct myself properly in all situations and act appropriately when conducting business. I desire to be known for being a professional in all I do. I work hard to be professional in every business situation and project a good image for the company. I project an image of professionalism in each task and project I work on. I have a calm demeanor when working in difficult situations and understand how to diffuse people who are upset. This results in high quality work situations with people I work with. I project a professional image for our firm. Whenever dealing with external customers. I work within the stated and informal expectations of my management team. I understand that appearance can really drive Simple Evaluation Page 82 . I maintain a professional image and attitude. I will continue to work to improve in this area. I work well with others and represent myself and the firm well. I will continue to work hard to be professional in all work situations. I am in a position where relationships are highly valued and I try to meet all standards of moral and ethical behavior.PROFESSIONALISM: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have many years of experience in this field and understand how to meet all of the requirements of the job in a skilled and polished manner. PROFESSIONALISM: BELOW EXPECTATIONS There are times where I have been told my appearance is unprofessional and I have worked hard to improve in this area.

but continue to work to improve. I know I have fallen short in this area. I have been involved in situations where my conduct has been unprofessional. Simple Evaluation Page 83 . I will work to improve my business appearance and be known as a polished businessman in all circumstances. I will continue to work on how I behave and how I interact with my coworkers. I have worked hard to improve how I work with people and control what I say and do. I am organization my work area and making sure I have enough storage for my files and that I deal with paperwork as soon as it comes in. I did not realize the affect this had on those around me and will work hard to improve in this area. A number of times this year.someone’s opinion of you and this next year. This next year. I understand it is not clean or tidy and this is an area I am working on. I will continue to seek feedback to improve how I relate with others. There have been times where I have acted unprofessionally and my manager has helped me identify those and quickly correct them. “ “ “ “ The one area I have struggled in for professionalism is my work area.

My productivity has increased and the overall quality of the product is much higher this year as compared to last. Simple Evaluation Page 84 . This has been both an area of focus for me and one which I believe I have excelled in. I continually work towards getting the job done right the first time. lead. and improve constantly. Getting the job done isn’t enough. Quality management is not just a human resources fad – it’s something we should all have in mind in our day to day tasks. I will continue to work in this effort for high quality. By improving processes. One of the challenges to ensuring high quality across the enterprise is to break down barriers between departments. Quality is extremely important to me. and improve them. I believe this focus has paid off. Continual improvement is an important part of quality and one which I have been a champion of. Quality is a measure which has impact beyond just my job. I have seen a dramatic quality increase in our team’s production.Chapter 26 QUALITY QUALITY: EXCEEDS EXPECTATIONS “ “ “ “ “ One of my focuses this year has been ensuring a high level of quality from my work product. Part of making quality a focus at our company has been to review processes. identify weaknesses. I have mastered these components of quality management and understand how to effectively lead quality programs within the company. Quality is something I am focused on in my day to day work and I believe I have had a good impact on quality this year.

QUALITY: MEETS EXPECTATIONS

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I am focused on ensuring our team’s output not only meets quantity standards, but quality as well. This takes the focus off of just how productive we are, but how productive we are when delivering an excellent product. I think this focus has caused us to perform admirably in quality this year.

I have been instrumental in implementing ISO quality management and helping the firm achieve its ISO certification. I have worked through a number of activities and sought to improve our quality measurement for many processes.

The quality of my work is very high and something I have worked on quite a bit this year. I believe that quality is very important to both internal and external customers. Improving quality has led to improved productivity as we do not have to fix items and the original shipped is the best product.

I believe my work product has been very good. I have received few complaints and most of it is error free. This is an improvement over last year and a focus of my efforts this year. I attended a quality training class and applied its principles to my work. I will continue to grow in this area.

One of my goals this year was to achieve quality on a more consistent basis and we have achieved this goal. We started by building a culture that supports and desires quality. I contributed to building this at work, participated in training classes, and helped audit quality programs.

QUALITY: BELOW EXPECTATIONS
My productivity has been very high, but quality has suffered. I understand we should not sacrifice quality for productivity. I will work to improve quality so both productivity and quality are high.

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I have worked hard to improve my own quality, but this has been at a detriment to the production efforts of my team. In the future, I will be more considerate of others when working on improving quality on my own efforts.

I have not focused enough on internal customer feedback when designing new quality control processes and the resulting improvements has not resulted in higher quality. Since then, I have redesigned how we approach quality and this should result in better quality management this year.

I did not pay appropriate attention to quality management training programs until late in the year. We had a number of lost opportunities to improve quality with this delay and I am working to make up for the lost time.

I rushed the quality program through without properly gaining acceptance among staff and helping to build a culture of quality. I learned from this mistake and have begun taking a much more deliberate approach to quality management implementation.

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Chapter 27
SALES
SALES: EXCEEDS EXPECTATIONS

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In a tough economic climate, I have consistently proven the ability to exceed sales targets. This has placed me among some of the top salespeople at our firm. I will continue meeting and exceeding sales goals this next year.

There are many aspects to being successful in sales. I demonstrate proficiency in many of these attributes: assessing needs, finding the right solution, presentations, influencing people, negotiations, and asking for the business. My techniques have been used in our training classes for salespeople. I will continue growing as a salesman and continue finding solutions for our customers.

I believe I am an expert salesman. I can look at any problem and see the sales opportunity. My calm demeanor and firm presence relaxes clients and encourages them to partner with our firm. I close more high margin, high value clients than any other salesman on our team.

In many ways, sales is about building relationships. I have demonstrated that I understand interpersonal bonds and how to forge a partnership with our clients. This has transformed our sales process and made our product an integral part of the customer’s success – creating an opportunity for our success. I will continue to contribute to our success in this area.

I am very good at selling customers on solutions and not just products. This has resulted in high margin service sales, increasing company profitability. I am a reliable resource for my clients, meeting their needs by finding new solutions we can help them with.

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I work well with others and understand the needs of his customers. I am a consistent sales performer. especially in the areas of negotiation. taking the coaching and training offered. I regularly meets sale targets and provide high quality sales support to his clients. I will continue to improve sales retention targets this year. My business retention rate could be improved. respectful attitude. and generating customer referrals. I have kept my sales expenses under control and have received very good reviews from my client base. I will work on meeting increased sales targets this year. I moved from internal sales to external sales this year and I believe I have handled the transition very well. My customer survey results and supervisor reviews have both been very positive. I will continue growing as a salesperson. I plan to focus on improving Simple Evaluation Page 88 . I have met all sales performance targets. SALES: BELOW EXPECTATIONS “ I understand my sales numbers have dropped off this year. qualifying sales leads. This year. I believe I consistently perform well on sales presentations and working with new clients. I have worked well with technical sales staff and sales management to enhance the sales process. I have a good aptitude for sales and clients report good interactions. I have expanded my customer base beyond the clients assigned to me and have served them very well. My sales performance has been very good. but overall. I have performed marvelously under difficult circumstances and place the customers’ needs above my need to close the sale. I have handled the customers’ calls with a professional.SALES: MEETS EXPECTATIONS “ “ “ “ “ This year. I can continue improving. I can continue to improve closing inbound sales and up selling the clients on other high margin products. I have been a very good inbound sales representative this past year.

I struggle to close sales. I have made sufficient sales results this past year. I believe I deliver a quality sales presentation and seem to build rapport with potential clients. I find it easy to sell in one-on-one sales situations but have a difficult time presenting to groups. I plan to increase my competitive research and highlight the competitive advantage we maintain over other firms. My total revenue per client has been lower than it should be and I know this places me in the bottom third of salespeople. Simple Evaluation Page 89 . and selling against our competitors. When presented with a group sales presentation situation. Where I have struggled is in identifying. understanding. I plan to take some public speaking courses or join Toastmasters to increase confidence in speaking in front of large groups. I need more competitive intelligence to achieve much better sales results. I know I become visibly nervous and do not project confidence in the product or in my own abilities. “ “ “ “ I understand how to make an initial sale but I find up-sells and cross-sells difficult to close. I plan to improve the ability to close a sale over the next several months.sales numbers through additional follow up calls and increasing the number of sales calls made. This has resulted in a much lower sales performance when compared to my peers. but my closure rate is low. I plan to improve this through more interaction with clients after the initial sale and by providing sufficient post-sales support.

I believe I work well with others and put the team first in all things. I know how to select the right group of people to work well together. I will continue to build great teams at our company this year. Simple Evaluation Page 90 . and when handed a team. I believe I excel at putting together high performance teams and running them smoothly. Our company is built on teamwork and I understand how to foster team dynamics in a high energy. My interactions with others can be seen as contributing to the success of the company. I am a master at understanding relationship dynamics and how these translate to team-based success. I work to make sure people feel appreciated and contribute at their maximum when working on a team with me. my organizational unit. how to find common ground so we can work towards success. fast moving work environment. and frequently offering assistance even when it’s not asked for. I have applied this practically on the job by assisting as required. and my department.Chapter 28 TEAMWORK TEAMWORK: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a great willingness and desire to help out my fellow teammates. it is crucial to be able to work well with a variety of different people and I believe this is a skill I have mastered. As a matrix organization. These teams provide a high quality work product and do so with high productivity and efficiency.

and other employees in a professional and engaging manner. I also have learn how to take suggestions and critiques from my coworkers and managers. I contributed to our team’s success with everything opportunity given. I understand how to make proper suggestions and critiques to those working around me. I manage the relationship with my coworkers. I believe the success of the team is very important and work in my daily tasks to ensure it is successful. managers. To this end. I will continue to work by contributing to team efforts. Simple Evaluation Page 91 . I will continue working hard to find success for our group. I am not concerned with who gets the credit: I want our team to be a success in everything we do.TEAMWORK: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a consummate team player and regularly make contributions to the success of the team. just the task gets accomplished. I always help out to achieve the goals of the group and am not concerned about who gets the credit. I am not concerned about myself and continually contribute to the success of those around me. I look to other people for help when required and offer it as much as needed from others. I work well with others and understand how this can be beneficial to the company. TEAMWORK: BELOW EXPECTATIONS I have focused on self improvement this year and several of my coworkers believe this has been to the detriment of the team. In a dynamic team environment. I regularly contribute to the success of our team. I will work this year to be a better teammate and assist others on the team more frequently.

but have not encouraged my direct reports to really form a high quality team. I am working to improve my participating with larger teams and finding a way to be more productive and inclusive when working with these larger groups of people. I find this intimidating at times. Simple Evaluation Page 92 . volunteer to work on project teams.“ “ “ “ I am often focused on the task at hand which others see as a lack of teamwork. but struggle when it comes to participating in larger groups. I work well on small teams. I understand I have been inconsistent in supporting my teammates this year and will work this next year to improve this. I will provide support and guidance when asked. and work to participate in team functions. This has resulted in less productivity – my team would accomplish more if they worked better together. I am working on making sure coworkers understand I care and want success for the team. I have worked well on my own teamwork. This is an area of focus for me this year. I will work on making sure my team contributions are more consistent in the future.

I am excellent at taking complexity and managing it with precision. Whenever we have a very technical problem. There are a lot of intricacies to our work and I understand how to navigate through them to find the right solutions. I am a teacher at heart and help raise the technical level of the employees around me. I can quickly learn new technology and adapt it to our environment. yet I believe I make it appear very simple to manage. Things change very rapidly with our technology and I am able to quickly grasp the changes. I am one of the first to volunteer to find a solution. my team will continue to take on more responsibility and expand its technical experience. High performance in technical skills is taking a complex system and making it look easy from the outside. I believe I have approachable personality. There are a lot of intricacies to the technology used by my team.Chapter 29 TECHNICAL SKILLS TECHNICAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a very analytical mind which has resulted in excellent technical abilities. I will continue learning over the next year and continue to improve my technical skills. This next year. I can improve my technical skills by taking additional training classes this next year. I am able to grasp complex technical concepts and explain them in easy to understand manner. I am a skilled troubleshooter – understanding the underlying technical issues of a situation. despite my technical aptitude. I am able to take complex topics and make them simple for people around Simple Evaluation Page 93 .

Some of our older systems are in the process of being replaced and I’ve been a resource to be relied upon for new systems. I believe I am very technical in nature. Technology is something I very much enjoy and analyzing complex situations is one of my strengths. TECHNICAL SKILLS: BELOW EXPECTATIONS My current role is very technical in nature. I believe one of my strengths is applying technology on the job. I have struggled in troubleshooting technical problems. Simple Evaluation Page 94 . There have been a number of opportunities for me this past year to demonstrate these skills and I believe I have performed well. but overall. At times.me. I have demonstrated that I am an accomplished technician who understands how to best implement systems and processes. TECHNICAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I understand the technology we implement and how to effectively use it in our environment. I take advantage of training opportunities. I believe I am one of the first people management turns to when there is a technical issue needing resolved. I believe more training would help me learn some of the complex technical skills of my job. I am good at absorbing complexities of the job and understanding how to best apply them to the day to day tasks. but I have struggled to grasp the basic technical skills required. Effectively using technology is one area I believe I excel at. I am able to apply techniques and ideas we have from the older system into how the new system will work. I can quickly learn new technology and explain it to coworkers in a way they can understand.

but I am working to improve my technical aptitude. but I have found the on the job training to not be complete enough for me to learn this position. Simple Evaluation Page 95 . and troubleshoot undocumented technical issues. I understand this is a fundamental requirement of my position. One of my struggles has been how to apply technical knowledge learned in training classes to the job. beyond the manuals. I find technology difficult to understand and use. I think it’s difficult to think outside of the box. I understand the basic technical knowledge required. I have not yet demonstrated the basic mastery of the machinery and equipment required in my position. I think my business knowledge is very good. This has been a problem as we have moved to more automated systems.“ “ “ “ I have struggled to absorb information in training classes and have had difficulty applying it on the job. but my ability to communicate with the more technical members of the team is holding me back. but have had difficulty learning the nuances of the technology our team uses.

I find that I am frequently interrupted in this role. I am a very efficient worker. My goal for the next year is to begin training my team members on time management. My project completion percentage is perfect. One of my strengths is developing project plans which utilize available resources in an efficient manner. Over the next year. each time. I will continue to work on improving my time management skills. I am very good at developing a solid task list towards a dated goal. I hold staff accountable for their time estimates to ensure the work is completed on time. I am very good at managing my time and accomplishing tasks on time. Simple Evaluation Page 96 . I have demonstrated that I work well under pressure and can juggle multiple priorities and still deliver. but I find a way to keep on track. I am very good at managing my time and my employees’ time. I am also very good at managing my day to day schedule amid a hectic time.Chapter 30 TIME MANAGEMENT TIME MANAGEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Having a long history in project management has provided me the ability to accurately assess a timeline and meet a deadline. I understand how to schedule both big and small tasks. I define a schedule each week and keep to it. I will improve my skills by assessing new areas my team can work in and meet those needs on-time. I will continue improving in time management over the next year. My staff are regularly among the highest in attendance and productivity.

I set an efficient schedule and meet it. Though I believe my time management skills have been very good. One of the skills I have developed is predicting how long a task will take and accurately completing tasks on time. The strengths have resulted in a large increase in productivity of my team. I understand that some of my meetings run long which affects others on the team. I believe my time management skills are exceptionally good. Though.TIME MANAGEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very focused personality and believe I will accomplish anything I have my mind set to. there are strengths and weaknesses to how I manage my time. I understand that I have not always succeeded at adequately accounting for the time of my team which has resulted in lower productivity than expected. my time management skills will continue to improve. I will work on keeping meetings to their allotted time. TIME MANAGEMENT: BELOW EXPECTATIONS Though I know my tactics have been questioned. by and large. I will work to improve in this area and ensure my team’s time is tracked and managed. I am proficient at scheduling tasks and accomplishing them. but overall I believe I handled it well. I understand and use the tools provided to achieve my objectives. some scheduling issues. I am good at time management and keep a tight schedule. I am a task oriented person. I am able to adequately schedule my time to accomplish my tasks. The weakness is I have several team members Simple Evaluation Page 97 . on occasion. We’d like to see Ryan manage his time a little better over the next year by communicating his schedule more effectively with team members and management. As I grow in experience. I understand at times there have been.

I have a tendency to lose track of time and not pay attention to things around me. When I get immersed in work. This level of focus can be a good thing to get something accomplished. several of my projects came in late with little advanced notice. Though my schedule has been inconsistent. I will continue to work to improve my time management. it can become a problem. I will work to temper my time management to achieve high productivity and high employee satisfaction. Unfortunately. This has resulted in a number of times where I am overloaded and ineffectual.who have indicated they are burned out. I will work on being more assertive and only take on work that I can complete in a reasonable time. I will work to improve my reliability. I will work to improve by communicating project status more effectively. “ “ “ “ For the most part. but when it causes my time to overrun and miss appointments or project deadlines. I still produce a high volume of work. my time management skills have been good. One of my challenges has been my willingness to say ‘yes’ to too many requests. Simple Evaluation Page 98 . I am occasionally late to work and I understand it causes the workers in the shift before me to have to adjust their schedule.

Chapter 31 TRAINING TRAINING: EXCEEDS EXPECTATIONS “ “ “ “ “ I am one of the lead trainers for our staff. I have enjoyed absorbing the material and training coworkers on it. Simple Evaluation Page 99 . I will work to continue providing excellent training to new employees. There is a significant time investment required for sufficient training for staff members.I have worked hard to schedule time for all of my team members to attend training and have been excellent in working to absorb the hours invested. I have taken a number of soft skills classes this year and have learned a great deal. This can put a strain on teams as they work to absorb the lost hours . I encourage my employees to attend training sessions and take advantage of the training courses offered. I have also taken a number of independent study courses outside of company training to improve my business skills. I am very attentive during training class and score among the highest in comprehension tests. I try to always be an encourager during training sessions. I am consistently rated as excellent by employees in the training classes. I plan to continue learning and taking advantage of company training programs. We’ve installed a number of new systems this year and I have focused on learning the new technology. Over the next year. I am a consummate learner and excel in the training offered. I believe this has produced a great return for the company. I will continue upgrading skills on my team this next year.

Not that I struggle with the material. This has afforded me a number of great training programs where I can continue to upgrade my knowledge and skills. I will focus on continuing to take training opportunities as they are offered. I think it has been beneficial. I have struggled to maintain my workload and some of the classes. but with the point of having to take time out of my schedule to attend. I plan to continue taking training as feasible. I enjoy investing time in other people and helping put proper focus on training. I will continue to spend an appropriate amount of time on training and taking classes as required. but overall. I am quick to learn new concepts and apply them on the job. I take advantage of training courses offered and have attended all mandatory training this year. Simple Evaluation Page 100 . I enjoy investing time in training and believe the training classes I have taken have benefited the company and myself. I struggle with some of the introductory courses.TRAINING: MEETS EXPECTATIONS “ “ “ “ “ “ I have sought out specialized training opportunities. I can understand taking more advanced courses. This next year. I believe this helps make me a valuable team member. TRAINING: BELOW EXPECTATIONS As a long time employee. but I believe my long term experience here should exempt me from basic classes. Not only have I taken the recommended training classes this year. I have also helped several team mates find the right training classes for their skill sets. At times. I am interested in on the job training opportunities and take advantage of them as often as possible.

My goal this year is to schedule training classes and attend them as required. but have not had the time available to attend classes. Simple Evaluation Page 101 . Though I have attended all of the required training classes. This year. I will ensure my team is taking the necessary training courses. I plan to work on improving my application of training principles this year. I attend all of the required training classes.“ “ “ “ I have had difficulty applying some of the concepts taught in mandatory HR training this year and understanding why we’re asked to participate in some of these classes. but have been made aware that the instructors do not feel that I participate fully during class. I understand the point of view and will work on being more engaged in training class. This struggle with the applying these new processes has resulted in lower productivity. I have not thoroughly encouraged my team to attend training and a number of the staff members missed several training classes. I understand training is important.

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