CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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com Ac tua lTe A.co m 7 . C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. The PC needs a 24-to-20 pin ATX adapter. Trusted Platform Module (TPM) B. The PC needs a 26-to-20 pin ATX adapter. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A. B. Intrusion detection C. The PC needs an AT-to-ATX adapter. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Which of the following can be disabled in the BIOS to prevent this message from appearing? .actualtests. SDD B. Flash C. D. Tape D. Which of the following is needed to solve this issue? A.www." . Any Time. WiFi Protected Access (WPA) D. The PC needs a NLX to ATX adapter.

CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Cable C." . System Information B. DVI B. Any Time. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. 6-pin mini-DIN D. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A.com Ac tua lTe sts A. HDMI . how would the technician update the driver? A. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. Satellite D.co m Which of the following connectors are used for musical equipment? 8 . Hardware Compatibility List "Pass Any Exam. DSL B.www. Device Manager> expand 'Sound. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. MIDI C.actualtests. After extracting the driver.

Any Time.255 C.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.0-255.0-223.0.255 B. the beep codes may vary. Toner is applied to a photoconductor and transferred to the media. Sound card B.0. 192.0.CompTIA 220-701: Practice Exam C.www.255. 128.255.0. Heat is applied to heat-sensitive media to create an image." . However.255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. and 2 short beeps. C.co m Answer: A . Dr.1-126. Toner is sprayed to the media. Power supply C. 224.255. which of the following is true? .actualtests. Watson D. because of the wide variety of models shipping with this BIOS.255.0. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. Which of the following components has MOST likely failed? A.com 9 Ac tua lTe A. D.255.255 D. A wax-based substance is melted and applied directly to the media.0. 1. NIC D.255. sts In the laser printing process.0-191. B.255.1. "Pass Any Exam.1.

Which of the following describes the method the technician would MOST likely use? tua lTe sts A. the technician discovers that the user was eating lunch while typing the document. ST C. Floppy B. Blu-Ray D.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A.actualtests. Any Time. NAT translation D. RJ-45 B." .co Which of the following connector types is used on CAT5e cable? m . RJ-11 D. MAC filtering C. in which the keys are not typing anything within document editing software. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. DVD C.com 10 Ac A technician is installing Windows Vista onto a new computer locally. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. WPA encryption B. After questioning the user. The technician comes to the conclusion that liquid was "Pass Any Exam.www. BNC .

Replace the fuser in this printer." .com 11 Ac tua lTe sts . Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). 15 E. A. Check the toner levels in the printer. B. Make closing notes of the repair. Verify the system functionality. 24 Answer: A. PCI . which of the following would be the NEXT step to follow? A. 5 C. Any Time. Update the firmware in the printer. Ask the user open-ended questions. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer.co m . RAM. Check the ink cartridges for proper ink levels. but nothing is being printed on the paper. AGP and ISA cards) used 5 V or 3.www. Which of the following should the technician do FIRST? A. According to the troubleshooting theory. QUESTION NO: 33 "Pass Any Exam.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. 6 D. C.actualtests. C. chipset.3 V rails.3 B. because most of the electronic components (CPU. The printer successfully feeds paper through the unit while running the manufacturer's print test.CompTIA 220-701: Practice Exam spilled onto the keyboard. 3. Replace the keyboard with a new keyboard.3 V for power supply. D. D. B.

Barcode reader B. 21 B. Update the video driver B. 23 C." . Insulate a component from the friction of theheatsink B. 25 D. Run a System Defragmentation D. Roll back the video driver C. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. 80 "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.actualtests. Any Time. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Which of the following should the technician perform FIRST? A. Reduce heat on a component through evaporation C.co m 12 .www. Smart card reader C. KVM D. when the video game starts the computer crashes.com Ac A. Provide for heat transfer from a component to theheatsink D.

Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. When the system is first turned on it will prompt for the Power On password. Upon making the connection. Recommended for ceiling use only D." .www. Complex logon passwords D. D. Any Time. the technician discovers the customer has a confidential document open.co m . Close the document without commenting to the user and proceed with the work. Power on password B. Which of the following steps would be BEST to take? A. Copy the document to a network drive as a backup so that work can proceed. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Without it the computer will not "Pass Any Exam. Recommended for analog phone lines B. Leave the document open and do not mention it to the user and proceed with the work. B. Intrusion detection C. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Ask the user to close the document so that the work can proceed.com 13 Ac QUESTION NO: 39 tua lTe sts . C. Flexible PVC outer jacket C.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.

QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A." .actualtests.co A technician is trying to install a previous-generation expansion card into their new laptop. D. B. The card is a PCMCIA card and the laptop supports PCI Express cards. USB printer. The card is a PCI Express card and the laptop supports PCMCIA. C. C. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. Any Time. Which of the following is MOST likely preventing the machine from booting normally? A.com Ac QUESTION NO: 42 tua Answer: D lTe A. BNC D. RJ-11 C. The expansion slot needs to be enabled in the BIOS first. sts .' It has a USB flash drive. RJ-45 B. The card needs to have the compatibility jumpers set before it can be installed into the system. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. Answer: B "Pass Any Exam. the card refuses to fit into the expansion slot. However. and USB webcam installed and connected. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.www. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area.CompTIA 220-701: Practice Exam continue to boot. D. Which of the following is MOST likely the reason? m 14 . B.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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Which of the following is the system bus speed of a PC2700 memory?

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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www. D.co m . Which of the following devices are the additional four pins used? "Pass Any Exam.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Politely inform the user that all questions will be answered later.actualtests." . After checking to make sure the network printer is available. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Any Time. Request the manager to assist in the situation. the technician checks the port the printer is assigned to and finds it is set to LPT1:. Upgrade the processor B. Leave the station and call another technician to complete the repair. Delete personal data Answer: B.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. B. A. Start>Settings>Network Connections B. C. Delete existing programs D. Update the BIOS C. Which of the following is the BEST course of action? A. Start>Settings>Control Panel>Administrative Tools C. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Take a long break to step away to relax and refocus. Start>Settings>Control Panel>Accessibility Options D. It is inhibiting progress because the technician cannot concentrate and becomes irritated. which of the following are best practices? (Select TWO).D QUESTION NO: 64 While a technician is working on an employee's computer. Upgrade the firmware E. A. another user begins asking irrelevant questions.

a user is unable to print documents to locally attached printers or network printers. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Applets B. Printer hardware problem C.com Ac A. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Incompatible print driver D. Extra RAM D. Positive attitude Answer: A "Pass Any Exam. Features C. Extra drives B. Timeliness D. Widgets D." . Cultural sensitivity C. Incompatible cabling B.actualtests.co m 22 . Print spooler is not running tua lTe On a Windows computer. The processor C.www. Any Time. Personal calls B. The user was able to print previously. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.CompTIA 220-701: Practice Exam A.

and network when using a laptop? "Pass Any Exam. Use a dry paper towel and an anti-static strap C.4GHz band with a maximum data rate of 11Mbps? A.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Any Time. Anti-virus software D. 802. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.co m 23 . monitor. Anti-spyware software B. 802. mouse. printer. 802. Use a lint free cloth and glass cleaner B.com Ac tua lTe sts .11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A.actualtests. Use a slightly damp cloth and a vacuum D.11b C.11a B.11g D." . 802. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard.www. Anti-adware software C.

co m 24 .0.actualtests. Restate the issue or question to verify understanding. D. Allow the restoration of a previously made image of a desktop through the command prompt.255. Provide a way to recover corrupted print jobs through the command prompt. C. 255.255 C. B. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . C.www. Provide a way to access the hard drive in an emergency through the command prompt. D. 192. Docking station D.0. Provide proper documentation on the services provided.255. After they finish explaining. 127. Network hub C. Bluetooth B.255 D." .CompTIA 220-701: Practice Exam A. Any Time. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.com Ac tua A.255.0 Answer: D "Pass Any Exam.0 B. Delete a virus that has infected the hard drive through the command prompt. a technician's NEXT course of action should be to: A. B.0. 224. Offer different repair options for the user's convenience. Listen and do not interrupt the customer.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A.255.

SpeedStep technology C. The processors provide a 64-bit register. Any Time. Hyper-threading B. Stylus "Pass Any Exam.actualtests. Quad core processing D.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . The processors contain 64K new transistors. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.www.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. B. The processors have an additional 64 instruction sets.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A." . The processors are made with a 64nm manufacturing process. C. Zip drive C. Dual core processing . Blu-Ray D. AMD Athlon 64 and 64 FX? A. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. D. SD card B.

Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.actualtests.CompTIA 220-701: Practice Exam B. Which of the following is the MOST likely reason? A. NTFS D. Biometrics D. PCIe C.com Ac tua lTe sts A. Smart card C. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. FAT C. CDFS . AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. "Pass Any Exam.www.co m Which of the following file systems MUST be used when implementing EFS? 26 . FAT32 B. The hard drive needs ATA drivers loaded via the F6 option during install." . Any Time. PCI B. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. ISA D.

PCI Express card B. Docking station Answer: D QUESTION NO: 85 A. The hard drive is incompatible with Windows XP and needs replacement. D. PCMCIA card D. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Just at this point press F6 and show the drivers on the floppy. A token device C. The hard drive did not have the jumpers configured correctly and needs to be checked. it will ask you if you want to install drivers. Any Time. which of the following troubleshooting steps should be done? "Pass Any Exam.CompTIA 220-701: Practice Exam B.co m .com 27 Ac A technician has a security device which displays a number that changes overtime. A smart card reader B. C. A biometric device D.www. The hard drive needs SATA drivers loaded via the F6 option during install. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.actualtests. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Of which of the following is this an example of? tua lTe sts ." . Before the drive is replaced. KVM C. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. otherwise it may try to boot from floppy ).

exe C. sts .exe in the Run box accessed via the Start Menu. Perform a backup D.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.msc from the Run option on the Start Menu. services.exe D. MSCONFIG Answer: B QUESTION NO: 89 802.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A.www.actualtests.11g has the potential to support up to: "Pass Any Exam. gpedit.co m . The preferred way to make changes to services is to launch services. but the information is limited. Any Time. services. MMC C. If you want a quick visual of which items are running or stopped. Device Manager B. followed by clicking the Services tab. MSINF032 D. The first is to use the MS Configuration Utility by typing msconfig.CompTIA 220-701: Practice Exam A. Identify the problem C. Establish a theory of probable cause B. software and network components? A. this is fine." .mmc B. msinfo32. The Services window will open.

QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. B. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Smart cards C. Save information for critical files before system shut down C. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 100Mbps. Diagnostic purposes of a critical system error D. Windows Vista Home "Pass Any Exam." The term is named after the color of the screen generated by the error. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).CompTIA 220-701: Practice Exam A. of a non-recoverable nature. 54Mbps. that causes the system to "crash. 11Mbps. Windows Vista Ultimate B. D.co m 29 .www.com Ac tua A. Driver updates for new installations B. 50Mbps.actualtests. Firewall B. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Passwords D. Any Time. C." .

QUESTION NO: 95 A laptop's battery will not charge.CompTIA 220-701: Practice Exam C. LCD C. Microwave E.co m ." . CRT Answer: A. C:\Windows\System32 B. Any Time. Toggle theFn keys C. C:\Users\ D. Magnet D.actualtests. C:\ProgramFiles C. a technician should look in which of the following default locations? A.com 30 Ac tua lTe sts . C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Cordless phone B. Remove all unneeded peripherals B. Swap the A/C adapter D. Plug the laptop into a UPS Answer: C "Pass Any Exam. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO).www.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. A. Which of the following BEST solves this issue? A. Windows XP Home D.

A private tunnel through the Internet to securely communicate with a remote network. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. C.www. Any Time. sts . Where can the technician configure this setting? A.co m 31 . D. B. SDRAM D. Internet Explorer Properties D. RIMM B.com Ac QUESTION NO: 98 tua Answer: B lTe A. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A security encryption feature that encrypts wireless traffic with an access point for communication. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. DDR RAM C." .CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. A network which has no connection to the Internet and is private by design.actualtests. BIOS B. Which of the following memory types would be the correct type? A. Control Panel C.

Load the operating system into memory during power on.DL B. IP_ip_address E. ISA C.actualtests. SNMP D. D. Any Time. USB 001 B.com Ac tua lTe QUESTION NO: 101 sts Answer: B . CD. A. DVD. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. PCIe B. DVD. EISA E. Test the software and hardware drivers before the operating system loads. Check for the latest motherboard firm ware updates. CD. AGP D.RW C.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). C. \\computername\sharename C.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). Which of the following types of portable media offers the LARGEST storage capacity? A." . IEEE 1394 "Pass Any Exam. B. Test the essential components of the system during power on. A.www.co m 32 .R D.

HTTPS D." . FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. QUESTION NO: 105 "Pass Any Exam.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. C. sts .co m 33 .www. However. D. SMTP B.CompTIA 220-701: Practice Exam Answer: B. Help limit electrostatic discharge (ESD) inside the case.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.actualtests. then the cooling of the PC changes dramatically. Helpensure proper air flow through the case. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. B. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. Answer: B QUESTION NO: 104 A. The cooling of some components can be reduced or totally eliminated and can cause damage. HTTP C. Any Time. Helpprevent moisture buildup in the case. if your PC's enclosures are open. Helplimit radio frequency interference (RFI) inside the case. a technician notices that several unused expansion card slots have open ports. This address can be verified from printer's configuration.

A job in error status is at the top of the print queue. B. The print queue window from system tray B. The printers IP address has changed. Print spooler view in the Printers Control Panel D. A.com Ac tua lTe sts . T-Connector B.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. Properties of the printer from the Printers Control Panel C.co m 34 . D. RJ-45 "Pass Any Exam. New drivers have been released and need to be installed. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. E. The printer needs to have a cartridge replaced. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. The printer would not start printing again till that print job is removed from the queue. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. Any Time. A technician has verified the printer is online and prints a configuration page from the printer.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Sometime if the IP address of the printer is changed you cannot print. To find this problem you can ping the printer from your computer. BNC C.www. C. Sometimes. QoS for printing is not functioning over the LAN. Which of the following is the MOST likely cause of the issue? (Select TWO).actualtests. Answer: C." .

B. 6x D. 24x Answer: A. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. Start>Run>typeipconfig>click OK and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. 1x B. You can type the Ipconfig command by "Pass Any Exam. 3x C. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." .www. The Syntax IPCONFIG /all displays full configuration information.actualtests.co m . How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card.com 35 Ac A user calls and says they cannot get to the Internet. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 1x and 8x bus speeds can be used. Any Time. 8x E. sts . C. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. D. A.CompTIA 220-701: Practice Exam D.D QUESTION NO: 109 A. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer.

co m 36 . D. press F2.com Ac tua lTe sts QUESTION NO: 111 . Secures network traffic through shared key encryption.actualtests. dxdiag "Pass Any Exam.www. B. you need Operating system CD and the recovery floppy disk that you have created. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. C. Which of the following is needed to perform an ASR restore in Windows XP? A. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) ." ..CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Vendor recovery CD D. A. The recovery process will start." at the bottom of the screen. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. Dynamically assigns IP addresses for easy client configuration. Provides resolution of host names to IP addresses. Provides security for a network through the use of ACLs. chkntfs B. The DNS server strictly functions as an ip address lookup for a given domain name. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Any Time. Operating system CD B.. Recovery console C.

com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. This partition is not assigned a drive letter and is not accessible from Windows. Space reserved by the drive manufacturer for firmware. A recovery partition put there by the manufacturer. Serial port C. A potentially dangerous virus has been downloaded onto the system. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. B. ipconfig E. Space set aside by Windows for use by the virtual memory swap file.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.CompTIA 220-701: Practice Exam C. ping Answer: C. Which of the following is the MOST likely explanation for this extra partition? A. IEEE 1394 port D.actualtests." . C. tracert D.co m . sts . D. Answer: D A. Any Time. Parallel port B. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.www. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Excessive internal display brightness is set. D. to test printing. You should always use the test page feature from the printer properties. The processor is improperly seated due to bent pins. B. the technician has a discussion with the customer and reviews some examples of their print jobs.www. C. If that does not work then you may need to delete and reinstall the printer. Print a test page. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. B. Having arrived onsite. D. not from an application. which you already know. Clean the toner cartridge.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Control Panel> Accessibility Options> General "Pass Any Exam. Any Time.co m Answer: D . QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Which of the following should the technician do NEXT? A. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.actualtests. Replace the fuser. The airflow is blocked. Change the paper. sts ." . C.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. Insufficient memory for the OS. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. Which of the following is the correct path to change the language settings? A.

802. When connecting the laptop to a wireless network. and Bluetooth supports communication up to 3Mbps.co m 45 .11x C. Print a test page. 802.11b D. 802. 802. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. the technician successfully tests for speeds of up to 54 Mbps. Control Panel> Regional and Language Options> Regional Options C.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.11g standard if you want to use a standard that can support communication up to 54Mbps. Cycle theprinters power. Any Time.www." . Reboot the computer. Which of the following standards of wireless card did the technician install? A. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.11x refers to the family of 802.11 standards. B. 802. Perform a self-test page. C.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. 802.11g B. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11b supports communication only up to 11Mbps. sts . D.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options> Customize D.actualtests.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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com Ac tua lTe sts . Any Time. C. D. Upgrade to Windows 95 OSR2. and then remove from laptop. Remove the driver from Device Manager. Answer: A. D. B. Upgrade to Windows NT4. Remove hardware in Control Panel. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Upgrade to Windows XP Home directly from Windows 95. C. Defragment the hard drive weekly.CompTIA 220-701: Practice Exam A. Turn off the laptop. Clean out the dirt with a damp rag. then to Windows 98SE then Windows XP Home. Degauss the display and drives. Perform a clean installation of Windows XP Home. Which of the following describe the potential upgrade paths? (Select TWO). Stop the device. A. B. and then turn off the device. it is BEST to perform which of the following actions on a routine basis? A. C.actualtests. D.C QUESTION NO: 157 To lengthen the life of computer hardware.0 SP1 then Windows XP Home. True negative C. Clean out the dust with compressed air. True positive D. "Pass Any Exam. E.www." . Upgrade to Windows 98SE then to Windows XP Home. False negative B. B.co m 52 . Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A.

a balloon in the system tray indicates a print job has failed to print. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.com Ac tua lTe A.co When trying to print. but is unable to successfully install the drivers. The modem is not recognized in Device Manager. The modem is not functioning properly. Answer: C QUESTION NO: 162 "Pass Any Exam. C.actualtests. Which of the following would be the MOST likely cause of the problem? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Printer firmware needs to be updated. B. The account does not have permission to install drivers. D. C. D. sts . Any Time.www. The high encryption package is not installed. The printer does not recognize the font type." . HKEY_USERS C. updated drivers. HKEY_CURRENT_CONFIG D. B. Which of the following is the MOST likely cause? m 53 . The computer needs to upload the print job. The technician has the correct. HKEY_ CURRENT_USER B. The paper needs to be replenished.

actualtests.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . which of the following should be removed to avoid damage during transit? A. Lithium D.EXE D.www. PC card adapters B. PROGMAN. Which of the following should be used to repair the wire? A. DVD. SPUNINST. Electromagnetic Interference (EMI) B. TASKMAN. Duct tape D. Electrical tape B.ROM drive "Pass Any Exam. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. a technician finds a wire with insulation damage from rubbing up against a cooling fan.co m 54 .EXE B. Masking tape C. Mercury C. CONVERT.EXE C." . LCD C.com Ac A.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Any Time.

Any Time. D.com Ac tua A. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Electromagnetic interference B. Which of the following should the technician take under consideration? A. B. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. Radio frequency interference D. LDAP B. C. Directly spray the vents with compressed air.co m Answer: C 55 . Periodically clean the vents using a small vacuum cleaner.CompTIA 220-701: Practice Exam D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .www. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. POST C. BIOS D." . Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Install ceiling fans in the room. Use a moist rag to clean the vents monthly.actualtests. High voltage discharge C.

Get the customer contact information. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam." . and then confirm the findings with the customer. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. Ask open-ended questions to gather the symptoms. C. Cable management to avoid trip hazards B. sts . Any Time.com Ac tua lTe A. Fiber B. Which of the following should the technician keep in mind when setting up the lab? A. Cable D. B.co m A customer brings a PC for a technician to repair. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Electrical safety with the extra network cables C.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.actualtests. Begin running diagnostic software and confirm findings with another technician. run diagnostic tests. Location of the PCs with respect to each other D.www. DSL C. Which of the following can the technician do to better understand the customers issue? 56 . D.

Fiber Answer: D QUESTION NO: 173 When setting up a WAP. To change the voltage coming from the wall C.com Ac tua lTe sts QUESTION NO: 174 . Converts AC power to DC power that a computer can use to operate and charge its battery. To allow the power supply to operate at different voltages B. Filters incoming voltage spikes and surges. DSL B. SSID D. D. WPA B.co m 57 . To allow alternating current to be used instead of direct current D. C.www. Changes DC power to AC power to charge the battery and enhances portability. Broadband C. B. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Any Time.actualtests. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. WEP C." . Allows for a portable computer to be easily moved without being plugged into an outlet. which of the following is broadcasted by default and should be disabled? A. Satellite D. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A.

" . DDR B. Any Time. Laser D.www. Laser "Pass Any Exam.actualtests.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . SDRAM C. SODIMM B. Thermal B. DDR2 . SIMM D.com 58 Ac tua lTe sts A. DIMM C. Impact B. Dot Matrix C. DDR3 D.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.

Inkjet D. FTP D. Thermal B.www. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. VPN C. tua lTe A. ISA B. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. WAN sts Which of the following allows a secure connection between two points? . PCMCIA D. AGP 4X C. Color Laser D.CompTIA 220-701: Practice Exam C. HTTP B. PCIe X16 Answer: C "Pass Any Exam." . Inkjet C.actualtests. Any Time.co m Answer: A .

com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Remove the memory and destroy it. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Replace the video card inside the laptop. Make sure the OS has the latest video drivers installed. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.www. Run a large magnet over the top of the hard drive several times.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. B. SR1234ct B. ct23&P#h~ Answer: D A. Make sure the laptop display is enabled. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. Replace the LCD inverter." . C. Any Time. B. Remove the hard drive and destroy it. rw2%HN D. D. D.actualtests. Reformat the hard drive to a clean state using the format command.co m 60 . CompTIA558475 C. C.

Any Time. USB 2.CompTIA 220-701: Practice Exam A.1 C. USB 1.com Ac tua lTe sts QUESTION NO: 188 . DDR333 C.actualtests. DDR400 D." . IEEE 1394 D. USB 1.1/2. 10000Mb/s D.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. IEEE 1394 B.www. 100Mb/s B. SATA D. 1000Mb/s C.0 C. PC2100 B. 1Gb/s Answer: A "Pass Any Exam.co m 61 . S/PDIF B. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.

B. Control Panel C. "Pass Any Exam. C. . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Program Files B." . Provides use of more powerful video graphics accelerators. Provides addressing of memory beyond 4GB.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. C. B. Provides use ofPCIe X16 expansion slots. Degauss the monitor.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . Data written to a disk located in a paging file that would not fit into the systems RAM. Flash memory used to hold temporary files before deletion. B. D.com 62 Ac tua lTe sts A. Start Menu D.www. Provides access to larger hard drive partitions. Calibrate the monitor.actualtests. Set the refresh rate to the lowest the monitor can display. Any Time. The maximum amount of memory a given system can potentially have. C. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. D. Set the resolution to the highest the monitor can display.

com Ac tua lTe A. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Any Time. C. Hibernate. Establish a theory of probable cause. D. Verify full system functionality. resume from a low power state when it receives a network packet telling it to do so. Larger capacity than traditional magnetic drives C. Off).actualtests. D.co m Answer: D 63 . QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. Lack of drive heads and platters D. A portion of physical RAM that is mirrored to the hard drive for redundancy.CompTIA 220-701: Practice Exam D. Document findings. send packets to other network devices on the LAN instructing then to enter a low power state (e. collect all packets that are sent to any device on the LAN. Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: D QUESTION NO: 197 "Pass Any Exam. and outcomes.www. B." .g. Identify the problem. send broadcast packets over the LAN to all computers simultaneously. Built-in encryption standards B. C. actions. B.

A. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. RAID 0 "Pass Any Exam. Which of the following questions should a technician ask to help determine what occurred? A. Were there any new software updates done? Answer: B. Are you sure the power button is not stuck? B. it just keeps rebooting. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C.com Ac tua lTe sts . Move the computer and attach to the printer. Purchase an external Ethernet print card.actualtests. B. Was any hardware installed since it last worked? C. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. D. Any Time. Set up a local print queue. Which of the following RAID levels should be implemented? A. Which of the following is the quickest way to accomplish this? A.co m 64 . Is the power cable on the monitor loose? D. Are you sure you ran a find on the system and the program is just not misfiled? D." . Which of the following questions might a technician ask to try and determine the cause? (Select TWO).E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Has the monitor been replaced recently? E. C. Share out the printer from the attached computer. Was there a power outage since yesterday? B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.www.

Assign an appropriate priority for the issue. C. compose a record which allows user authentication. RAID 1 C.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. B.co m 65 ." . D. Identify the user and associated problem. Identify the hardware make. Allows the operating system to be rolled back to a previous point in time D. help maintain a balanced workload for the help desk technicians. select the appropriate priority level for the issue. RAID 4 D. Allows the operating system to be backed up with immunity to virus activity B. D.actualtests. track the process of the incident. Elevate the call to a higher level of support. model. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Any Time. C.www. Allows the operating system to assigns dates so that user data files are backed up C. E. Answer: D A technician uses a call logging process in order to: (Select TWO). Answer: B. which of the following should the technician do FIRST? A. and serial number. identify common issues among multiple users.CompTIA 220-701: Practice Exam B. A. B. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 202 .

RW C. A. DVD.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. Increased performance D. DVD. Which of the following can be performed on the hard drive to improve performance? (Select TWO). A. Increase system security B.RW+ B. Blu-Ray D. Use thecheckdisk utility. Answer: A.www.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . The hard drive light is constantly on. Use the drive compression utility. Increased network speed E. D. Longer chip life Answer: C. Empty the recycle bin and deleted email items.actualtests.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). C. Userestore point to roll back the computer to a previous date. Dual-sided DVD . "Pass Any Exam." . B. Use the defragment utility.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). Any Time. Utilize less memory C. E.com Ac tua lTe sts A.

The technician will get back to them as soon as possible. QUESTION NO: 209 A. Check for any updates to the program. The user states that they do have Internet connectivity." . D. Any Time. A.CompTIA 220-701: Practice Exam A. Encrypted passwords C. Inform the customer that others are waiting. and asks when it will be done. D. Which of the following is the BEST response for the technician to give? A. Logical token B. Ask the customer to check daily to see when it is completed. Run the program as a local administrator. B. VGA E. Give the customer an estimated time for repair based on the technicians assessment.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. S-Video Answer: B. Check the Hardware Compatibility List to see if the program is not compatible with the OS. B. RFID smartcards "Pass Any Exam.www. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . Ask the customer when they would like to have the work completed. USB B. Add an exception to the firewall for the program. C. CGA D. DVI C.co m . Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO).D QUESTION NO: 208 A customer brings a PC in for repair. C.actualtests.

Download and install updated drivers for the device. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. B." .E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. a user is reporting system crashes and performance loss. D.co m 68 .CompTIA 220-701: Practice Exam D. Encrypts data traveling across the wireless network D. UTP C. Contact the vendor for an RMA. Any Time. C.www. Answer: C "Pass Any Exam. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Disable the device in Device Manager. Coaxial B. Ensures all users physically login to the wired network B. Fingerprint reader E.actualtests. Plenum D. Retinal scan Answer: D.com Ac tua lTe sts . Which of the following would be the FIRST step in resolving this issue? A. Ensures that only certain devices can access the network C. Try installing the device to a different port or slot.

Which of the following boot options would be MOST effective in troubleshooting this issue? A.com Ac tua lTe sts . Boot to the recovery console C. the user would like the laptop to automatically switch to the wireless connection. Safe mode B. Safe mode with command prompt D.actualtests.ROM Answer: C. Serial Cable B. A. Hardware profile C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. Wireless Zero Configuration D. Driver signing B. when locally connected. and after restarting their PC the display is no longer appearing. Which of the following Windows features BEST accomplishes this? A. USB drive D. Any Time." . Floppy drive E.ROM C. CD. When the laptop is removed from the docking station. DVD.co m 69 .E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).www. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.

fdisk B. Contained in a text file C.E QUESTION NO: 219 A.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.actualtests. Security Center B. D. Contains special characters Answer: D. C. Install the Microsoft Malicious Software removal tool. Contains AES encryption D. Machine Debug Manager D. sysprep "Pass Any Exam.com Ac tua After successfully installing a free antivirus solution. Contains numbers and letters E. Which of the following solutions would resolve this issue? lTe sts . Update the Antivirus definitions. Windows reports that no antivirus software is currently protecting the system.www.co m 70 . Disable the antivirus logging in the Event Viewer. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Any Time. Disable antivirus protection withinSecurity Center notification. System Restore C. A." . B. Obscure word in a dictionary B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.

co m 71 .com Ac A. regedit D.1 C.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A.0.0.16. Any Time.1 B. and WDS is available in Windows Server 2003.0. 10.0.1. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . which comes with Windows 2000 Professional. 80 C. you need to use the Sysprep utility.actualtests. 224. WindowsVista Ultimate "Pass Any Exam. 110 D. 53 B.1 D. Windows XPMedia Center D. Ghost is a third-party utility.1. 172. RIS only comes with Windows Server operating systems. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer." . QUESTION NO: 221 Which of the following is a class A IP address? A.www. WindowsVista Basic B. Windows XP Home C.CompTIA 220-701: Practice Exam C.168. 192.

opens a text based word processor.co m 72 . 25GB.actualtests. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. D. changes the boot sequence order.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A." . the reliability and speed of search indexing. makes changes to the registry. a performance value of system components. D. C. remaining hard disk storage space. the speed and available bandwidth of Internet connections. a technician has determined what has caused the problem. Answer: C QUESTION NO: 226 The edit command line tool: A. Any Time. 9GB.www. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. B.7GB. 4. C.com Ac tua lTe sts . 650MB. D. B. C. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. can be used to modify desktop preferences. B.

www. actions and outcomes. Computer Management B. C. check the HCL. Ask the user opened ended questions to see if they agree with the cause. Secure ID Token "Pass Any Exam. Fingerprint reader E. REGEDIT C. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. B. D. archive old drivers." . Any Time. Establish a plan of action and implement the solution.CompTIA 220-701: Practice Exam A. clean each component with an approved cleaning solution. Barcode scanner C. before performing hardware upgrades a technician should: A. Document findings. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). B. Voice recognition D. D.com 73 Ac tua lTe sts .actualtests.co m . Task Manager D. Event Viewer Answer: C QUESTION NO: 229 As a best practice. perform a disk defrag. Smart card B. Optical recognition F. Verify full system functionality. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. A. C.

E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.co m 74 ." .actualtests. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A.CompTIA 220-701: Practice Exam Answer: C. Any Time. ToggleKeys C. Start > Control Panel > System B. which of the following file system should be used in formatting the drive? A. NTFS B. FAT D. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. UFS C.com Ac tua lTe sts . Encryption Keys D. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.www. Right-click on theprinters icon and select Properties D. FilterKeys B.D. Right-click My Computer thenselect Manage C. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.

CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.www. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . diskpart D. convert B. Laser printer B. D.co m . QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. Hard disk failure or operating system needs to be reloaded.com 75 Ac A. Power cord is loose. format C. Nothing else should be plugged into the UPS under a user's desk. B." . Laptop computer C. the AC adapter of the laptop and the computer. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Which of the following is MOST likely the problem? A. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. LCD monitor D. Any Time. The hard drive is in standby mode. C. Bluetooth headset "Pass Any Exam. Mouse and keyboard need to be cleaned.actualtests.

co m . Windows Event Viewer B. B.com 76 Ac A." . Large screen television C. Any Time. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO).CompTIA 220-701: Practice Exam B. 5300 tua lTe A technician is installing a RAM upgrade into a PC. D. 2700 C. Windows Defender C. 3200 D. CHKDSK D. Which of the following actions BEST resolves this issue? A. C. AM/FM radio D. FilterKeys E. Power cycle the computer. Data Execution Prevention Answer: B. Degauss the monitor. "Pass Any Exam.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.www. and the technician would like to install an additional two sticks of 512MB PC3200.actualtests. A. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . Assuming the necessary slots are available. Reload the driver for the monitor. Replace the display adaptor. 2100 B. The PC is currently holding two sticks of 512MB PC2700.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . sts . WPA encryption D. C. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.co A computer is being sold over the Internet." . Erase the hard drive using a disk wiping program. An alert when the computer case has been opened C.www. An alert at logon when an unknown user has tried to logon B. B. MAC filtering B. Reformat the hard drive to a clean state using the format command. Any Time.actualtests. Run FDISK on the hard drive. D. A set of firewalls and anti-virus programs protecting the computer D.com 77 Ac tua lTe A. Pass all computer components near a large magnet. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. WEP encryption C.

We believe the problem is the network interface card. Hardware and software are not exact sciences.com 78 Ac tua lTe The file server had an expected outage this morning. A technician believes the on-board NIC is bad. One particular caller demands to know exactly how long the system will be down. There is no way to tell how long this will take. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. TV tuner card B. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. the server will be back up.CompTIA 220-701: Practice Exam A.hoc wireless connection D. Video capture card D. We will have it back up within the hour.actualtests. We have identified the problem and we will have it back up as soon as possible. Which of the following would be the appropriate response? sts . Connect to it through a TCP/IP port C. Is your work solely depending on the server? Try to not be upset because before you know it.www. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Connect to it via an aD. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. I am not the server technician so please do not take a bad tone with me. Graphics card C.co m . B. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue." . Connect to it through a computer share B. Any Time. C. D." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. a notice appears on the screen which says the site is being blocked by a filter.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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Document the system findings." .www. Any Time. E. Verify full system functionality and implement preventative measures.com Ac tua lTe sts .B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. A. Inform the user every step that was performed throughout the entire troubleshooting process.1 "Pass Any Exam. D.co m 85 .actualtests. RAID 0 B. Inform the user that the computer may not function as it did before the problem occurred. actions. Change theusers permissions so that they cannot create any potential problems in the future. Answer: A. RAID 5 D. RS-232 B. which of the following should be done? (Select TWO). USB 1. C. RAID 1 C. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. B. and outcomes.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 0 B. RAID 5 D.

Parallel D. Serial Answer: D. WEP C.co m 86 ." . Any Time. NIC E. A. 802. NAT B.com Ac A.CompTIA 220-701: Practice Exam C. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . SSID D. PS/2 C. MAC filtering C.www. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).11n B.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. MAC "Pass Any Exam. Modem F.actualtests. IEEE 1394 B. SCSI D. Channel 11 D.

" . WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Accessibility Options sts . Use appropriate function toggle key to switch display mode. SSID C.actualtests. WPA key B. m 87 .C lTe A. User Accounts C. Reboot the computer. Go into Device Manager and enable the projector. System B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Any Time. D.com Ac QUESTION NO: 276 tua Answer: B. Answer: A QUESTION NO: 277 "Pass Any Exam. The projector is turned on. Administrative Tools D. but no display shows on the screen. B.www.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Security Center E. C. MAC filtering D. Which of the following could the technician do to send the display to the projector? A. Press F1 to shift display to the projector. the system will auto-select the projector on restart.

1. Backup Tape C. Dynamically assigns IP addresses for easy client configuration. Resolves queries for resolution of host names to IP addresses.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Digital Video Disc B. C. B. Recreate the problem and reapply the solution to ensure it worked properly. IDE Hard Drive E." . Provides security for a network through the use of ACLs.D. Answer: C QUESTION NO: 278 After the problem is resolved. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). B.co m 88 . Answer: C QUESTION NO: 279 A. D. Solid State Drive F.actualtests. which of the following should be the NEXT action according to the troubleshooting theory? A. Return the system to the user. Verify that all other parts of the system are working properly. D. "Pass Any Exam. Compact Disc D. Secures network Internet traffic through shared key encryption. lTe sts .www. Any Time.44MB Floppy Disk Answer: B.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).

CompTIA 220-701: Practice Exam A. select Properties. Answer: D. and then click on Device Manager. Purchase a fully configured hard drive Answer: A. Installation from Microsoft. right click the Local Area Connection. D. B. D. Any Time. Open a command window and run net /?from the command line.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE).D. select Status. C. C. The user saved the files to a different location. Open a command window and runipconfig from the command line. The local user profile is corrupt. XCOPY all files from another computer C. E. and then select the Support tab. The user accidentally deleted the files.com 89 Ac tua lTe sts .actualtests. users coworker to confirm what the user said and verify there is a problem. B. user to move so the technician can check the computer for problems. Open Network Connections from the control panel.www. Factory recovery partition B." . "Pass Any Exam. Run the System Configuration Utility from the run line and click on the Services tab. Which of the following is the MOST likely cause of the problem? A.co m .E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. A. select the Hardware tab. Windows CD installation E. Right click on My Computer. Network installation F.com D. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. The user selected an alternate hardware profile. B.

1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A.actualtests.com Ac tua lTe sts . Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A.www. 492 feet (150 meters) D. Decreased EMI D. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Any Time. user to explain the problem and listen without interrupting the user. 100 feet (30 meters) B. ThinNet C.CompTIA 220-701: Practice Exam C. Decreased ESD C. Fiber D. D. UTP B." . Increased RFI B. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. 328 feet (100 meters) C. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A.co m 90 .

IDE D.actualtests. Standard TCP/IP port B.com Ac A. MSCONFIG B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A.www. Any Time. Parallel port "Pass Any Exam. ASR C. net use \\ComputerName\ShareName /persistent:NO :F B. Serial C. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . net use \\ComputerName\ShareName /persistent:YES :F D. USB port C." . net use F: \\ComputerName\ShareName /persistent:NO C. Serial port D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. SCSI B.co m 91 . Task Manager D.

" . Ntbtlog.inf C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. ISA B.co m 92 .ini Answer: D Explanation: To configure dual-boot computers. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. The boot. System Properties>General C. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.dos D.www. PCIe C.ini file is an editable text file with one or more lines that reference partitions to boot to. System Properties>Advanced>Environment Variables D. AGP Answer: B "Pass Any Exam. Bootsect.ini that is loaded by the ntldr file that loads the bootstrap process in a system. Any Time. Sysprep. System Properties>Advanced>Performance Settings>Advanced B. you need to edit the boot. Boot. Where would they find this setting? sts .txt B. PCMCIA D.actualtests.com Ac A.

com Ac tua lTe sts . The speaker wires were disconnected while cleaning. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.actualtests.co m 93 . ISP D. Storing passwords B. B. Blocking harmful network traffic C. Hostname B. Securing wireless access points D. Default gateway C." . A new security update is available for download. Which of the following is MOST likely the cause? A. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam. The UPS is disconnected from the wall. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk.www. D. The default printer is out of paper or offline.

the customer asks for an explanation the cause of the problem. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. The paper jam was caused by moisture in the paper tray. B." .com 94 Ac A.co m .www. The process of removal is so complex that only those certified for repair should attempt to resolve. Which of the following is MOST appropriate? A. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.actualtests. D.in which adds the signature block to all email messages C. Start > Programs > Accessories > System Tools > Help and Support D. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Any Time. RG-58ThinNet D. Email applicationadD. CAT6 B. Due to condensation within the lower tray assembly. Right-click My Computer > Help and Support B. C. Cryptographic mechanism that identifies the sender as well as the message integrity B. CAT5e C.CompTIA 220-701: Practice Exam A. the functionality of the rollers was impaired and therefore ceased to transfer properly. An infallible method which binds a signature to a message D. Start > Help and Support C.

"Pass Any Exam.com Ac tua lTe A. D. Allows analog video output to a variety of devices C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 .www. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). 4GB C. Generators create new passwords every time a user signs in to prevent social engineering. 2GB B. Generators eliminate ausers tendency to create passwords that can be a security liability." . 8GB D. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows digital video to a variety of devices D. Generators extend the requirement to periodically change passwords.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. 128GB sts . C.actualtests. Generators eliminate the requirement to establish log-in attempt limitations. B. Allows a LCD projectors output to display on a laptops screen B. Any Time.

Riser cards B." . Capacitors Answer: C. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. CPU E. DSL D. Any Time. sts . Heatsink D.co m .CompTIA 220-701: Practice Exam A.actualtests. Standoffs C. Motherboard B.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Cable C.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Dial-up B.www. Fan C. Screws D. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. You should install only the standoffs that align with the holes in the motherboard.

Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Temporary Internet Files B.0. Malicious software that is self-replicating and self-propagating B.0. Malicious software that is self-replicating and self-propagating C. Malicious software that monitors Internet surfing habits B." .254.25 C.15 B. Malicious software that changes theusers home page C.16.0.www. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.168. 10.15 D.co m 97 . 169. 172.actualtests. Browser Plug-Ins C.0.com Ac tua A. Downloaded Program Files D. 192. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Malicious software attached to another piece of software D. Any Time.1.CompTIA 220-701: Practice Exam A. Malicious software attached to another piece of software D.

com Ac tua lTe sts . Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to bypass the IRQ channels to work directly with the CPU B. Which of the following would be the BEST startup selection? A.www.actualtests. "Pass Any Exam. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Graphics adaptor D." . KVM B. Any Time. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Last Known Good Configuration D.co m 98 . Ability to detect and correct single bit errors in memory D. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Debugging Mode B. USB hub C.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Safe Mode with Command Prompt C. Ability to detect hardware incompatibilities and resolve them C. you would choose the Last Known Good Configuration advanced startup option.

802. Before the technician performs any diagnostics which of the following actions should the technician take? A. Check the security log for error codes. Boot into Safe Mode. Run a power supply test. What is a bluescreen message? How should the technician respond? "Pass Any Exam.11a wireless card D. D. Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Any Time. Which of the following should the technician do NEXT? tua lTe sts .11n wireless card C." .11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. 802. Create a checklist of the most likely issues.co m 99 . 802.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. C. Update all software to determine if this corrects the problem. B. Restore the backup to a new hard drive.www. D. C. 802. Answer: B QUESTION NO: 316 A.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. Apply the latest service pack. Which of the following standards should the technician upgrade to? A.11g wireless card B.actualtests. Run a backup routine. B. The customer asks the technician.

Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. System clock feature D.www.co m . Explain that it is a message that assists in identifying problems based on the error code. Tell the customer that abluescreen is another name for stop error. Daisy chain C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Docking station B. RSA keys D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. C. B. Failed fan C. D. In the office they want to use a 24 LCD monitor. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Any Time. full size keyboard. Which of the following will allow this functionality? A." . Logical Token B. and a regular mouse without having to connect all of the devices each time. Network Hub "Pass Any Exam. Under powered fan B.com 100 Ac tua lTe sts .actualtests. Which of the following is MOST likely causing the sound? A. Pad locks C. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A.CompTIA 220-701: Practice Exam A.

lTe sts . SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A. A private network between two computers using wireless cards without using a wireless access point between them. and bays for storage devices. DNS E. It provides slots for expansion cards. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. Which of the following can be installed to accommodate the customers request? A.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). connectors for peripheral devices. PATA hard drive B.CompTIA 220-701: Practice Exam D.www.actualtests." .co m 101 . QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. IPX/SPX D. B. AppleTalk B. Any Time. Solid state hard drive D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. NetBEUI Answer: B. DHCP C. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. SATA hard drive with a rubber gasket C. "Pass Any Exam.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A.

Vacuum Cleaner F. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card.CompTIA 220-701: Practice Exam C. Monitor C. Create a utilities partition on the hard disk prior to OS install. ISA B.www. Nothing else should be plugged into the UPS under a user's desk. Any Time.co m 102 . AGP "Pass Any Exam. Press F6 when prompted to load the additional drivers." . C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Portable Heater E. Disable the system BIOS so the SATA card can take boot precedence. Computer Answer: B.actualtests. D. Use the Windows XP Professional for SATA card support feature when installing Windows. A secured line of communication between two points through a public network. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A.com Ac tua lTe sts .C.F Explanation: He should plug in the monitor. Laser Printer B. the AC adapter of the laptop and the computer. Laptop AC Adapter D. PCIe C. which of the following must be performed for the installation to be successful? A. B. D. A.

0 C. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Infrared D. It says that they need to login and change their old username. Press F8 after POST but before Windows begins to load. Which of the following is this an example of? sts . Trojan tua lTe A client receives an email stating that their online auction has been compromised. D.CompTIA 220-701: Practice Exam D.actualtests. C. Phishing B. 802.com 103 Ac A. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Botnet attack C.11a Answer: B "Pass Any Exam.www. Spyware D. Bluetooth 2.11b B. Any Time. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. power cycle the system." .sys file that is located on the root directory. password along with all of their account information. Edit the config. B. Midway through Windows loading. 802.co m . Enter System Configuration Utility and select Startup Menu.

From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.com Ac In a Windows machine. Serial D. "Pass Any Exam. From the start command window D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A.actualtests. From the system configuration utility B. USB B.www." .co Which of the following connectors would plug into a 56K dial-up modem? m 104 . Any Time. RJ-45 D. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. ST . RJ-11 B. BNC C. but has to be terminated at the last device? A. SCSI C. which of the following can the technician use to stop a program from loading at startup? (Select TWO). From the MMC snap-in C.

hold the can upright and spray.com 105 Ac tua lTe sts . Inform the user that a technician will be out to resolve their problem shortly. remove all the components inside the case and spray each one separately.actualtests. when the black window opens. Registry C.www. Net stop Answer: B. Can I redirect your computer to a network printer until a technician can repair the problem? B." . type print lpt1 in the box. Inform the user that the problem will be escalated to a supervisor for resolution. D. C. Which of the following is the BEST response? A.co m . B.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. Any Time. "Pass Any Exam. Close existing ticket and open a new trouble ticket for the user. type CMD in the run line. D. Which of the following is the BEST response from the technician? A. Select Start. Leave the unit powered up so that any issues with cleaning can be immediately realized. Event Viewer B. C. Inform the user that there is no record of the prior call. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. B. Unplug the power cable. Have you removed and replaced the printer drivers already? C.CompTIA 220-701: Practice Exam A. Unplug the power cable. Performance Monitor D. MSCONFIG E. remove the cover. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago.

sts QUESTION NO: 338 . Any Time. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.co m ." . Memory mismatch. C. remove the cover. tua lTe Memory was added to a Windows laptop and upon booting up. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory is defective. Operating system does not recognize the additional memory. the BIOS only reports the original memory amount. D.fault isolation outlet C. E. Anti-static wrist strap D. B. Thermal transfer compound B.CompTIA 220-701: Practice Exam D. Which of the following are the MOST likely issues? (Select TWO). hold the can upside down and spray.actualtests. Disconnect all external devices.D Answer: A. A. Remove the CMOS battery. Wait until the main battery is exhausted and then remove. C. remove all components. Anti-magnetic screwdrivers F. Memory brand is different than the computer. Memory size needs to be adjusted in Device Manager. B.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. GrounD. UPS Answer: C. Remove the internal main battery. "Pass Any Exam. D.www. Which of the following should the technician do NEXT? A.com 106 Ac A. Anti-static mat E. Unplug the power cable.

When installing more powerful components . RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Any Time. When traveling to other countries C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. When putting a PC into long-term storage B. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. USB "Pass Any Exam. When troubleshooting power issues D.www. D. Replace then entire power supply. B. Cache D. C. Which of the following is the BEST course of action? A.actualtests. A. Removable storage C." . Verify the voltage powering the fan. Front side bus B. Replace the fan. Continue using the power supply until it fails.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 .com Ac tua lTe sts A.

Heat from theprinthead melts the ink onto the paper.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. B. SCSI E. Lithium ion cell Answer: A "Pass Any Exam.www. Small wires impact and squeeze ink from a ribbon.co m 108 . Nickel cadmium cell D. Heat from theprinthead boils a water-based ink.com Ac tua lTe sts QUESTION NO: 345 ." . C. B. Answer: C Which of the following BEST describes how an impact printer works? A. Serial D. Toner sticks to photoconductive areas on a drum. SATA C. Any Time.actualtests. D.CompTIA 220-701: Practice Exam B. IEEE 1394 Answer: B. Heat from theprinthead boils a water-based ink. Linear power supply C. Small wires strike and transfer ink from a ribbon. C. Heat from theprinthead transfers an image onto the paper. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. Toner sticks to photoconductive areas on a drum. D. Switching-mode power supply B.

co m . the technician finds the customer extremely angry that it has taken "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. Any Time. ODBC B. 24x B. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A.actualtests.www. IRQ D." .com 109 Ac tua lTe Explanation: : To define power management in laptop computers. ACPI C. 32x C. AGP C.ROM can be read? A. Although the technician has immediately responded to the dispatch. It was introduced in 1996 and is an extension of the system BIOS. SATA B. sts . PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. SODIMM D. you need to use ACPI standard. 48x D.

11a to 802. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. The wireless network card has been disabled by the hardware switch. Report the incident to thecustomers manager. D. Any Time.com Ac tua A. C. Which of the following is the MOST likely cause for the problem? A. Document the issue including findings. to ensure that the keyboard is still functioning. Which of the following should be the technicians NEXT troubleshooting step? .www. Follow up with the customer at a later date. Upon closure. but now they are unable to see the network at all. actions taken and the outcome. D. They were able to connect without a problem the day before. Make sure the customer is aware that the current service level agreement allows for an eight hour response. lTe sts A technician has replaced a failed keyboard that was full of debris. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Which of the following is the BEST course of action for the technician to take to resolve the issue? A." .11n. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time.actualtests. Answer: B "Pass Any Exam. B.CompTIA 220-701: Practice Exam over four hours for a response.co m 110 . B. MAC filtering is preventing the computer from connecting to the network. Focus on completing the task in an expedited manner. Ask another technician to verify that the findings are correct. Upon closure. document the situation and inform the manager that the customer was not happy with the response time. The technician then explained to the customer the importance of keeping a clean area around their computer. Recent provider upgrades have changed the wireless specification from 802. document the situation and inform management that thecustomers behavior was undesirable. C. C. D. The wireless network is not properly configured. B. Empathize with the customer then focus on completing the task in an expedited manner.

the customer asks what the tube of paste that came with the CPU is used for. D. The print spooler service needs to be restarted on the client computer.com Ac tua lTe A. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. The printer address has changed and the customer needs to remap their printer." .co When installing a new CPU for a customer. B. Firewall B. C. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. Switch C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Since returning the customer is only able to print to the black and white printer. Everyone else is able to print to the color printer without a problem. B.actualtests. It keeps the new CPU from falling out of the socket. Any Time. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Thecustomers permissions have changed and needs to be an administrator to print color. sts . D. It assists in keeping the CPU cool.www. Which of the following is the MOST likely cause for the customers issue? A. The customer was able to print and then left on vacation. It prevents theft by covering the values written on the CPU. C. The DHCP service needs to be restarted on the client computer. It prevents voltage from shorting out the CPU. Ethernet hub D.

1.co m 112 .actualtests.1. 8." . Not enough free space on the hard drive C.3 B. The backup should clear the archive bit for each file. Which of the following is the MOST likely cause of this? A.7 D. these files are then marked as archived.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. A copy backup backs up the selected files and does not mark the files as archived. 192. Any Time.168. sts .16 C. Full D.www.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam.1. A full backup backs up all the files on the disk.1. Graphics card jumpers need to be reconfigured D. Which of the following backup type should be selected? A. 206. Copy C.9. Incremental B. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.15.CompTIA 220-701: Practice Exam A. Limited amount of memory for the display adapter B. 176.

has two error correcting and checking units. B." . double the number of pins. Answer: C QUESTION NO: 361 A. D. C.actualtests.com Ac tua While a customer is describing a problem to a technician. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. B. C. requires memory to be installed four units at a time.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Any Time. the customer is not done describing all their symptoms. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. has four integrated processing units. the technician knows what the solution is. has twice the cache of a dual core processor. D.www. twice the amount of cache. Answer: D QUESTION NO: 360 A dual core CPU has: A. B.co m 113 . is clocked four times faster than a normal unit. D. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. two separate processing units. However. C.

actualtests. A UPS D." . C. B. encrypt the contents of a hard disk.CompTIA 220-701: Practice Exam A. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time.co m 114 . B. The print spooler can catch any loose clothing. D. Which of the following would BEST resolve this issue? A. Nonmetallic tools C. "Pass Any Exam.www. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. secure communications with websites. Which of the following safety precautions must the technician be aware of before repairing the printer? A. D. prevent unauthorized login attempts. Any Time.com Ac tua lTe sts . The laser will be hot. C. C. Reinstall the mouse drivers. A wrist strap B. Replace the touch screen. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. B. provide remote assistance to users. The ink carriage might move. Replace the mouse. Calibrate the touch screen. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. The print fuser will be hot. D.

Answer: C "Pass Any Exam.www. Which of the following is the BEST way to respond the customer? A. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Wait until the customer completes their statement andexplain how to resolve the new issue.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Email the users about the update. Disregard the statement and continue to resolve the new issue. Any Time. telnet D. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Ask the user about where information on that update was released. State that the update has no relationship to the new issue and continue implementing a solution. Stop the mandatory update. ping C.com Ac tua A. B. D.actualtests. Post notices around the building. Install the update without notice. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. D. C. ipconfig B. C.co m Answer: C 115 ." . B.

B. Answer the call and then resume work.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. how can the registry backup before changes are made? A. D. Install Windows Updates. Control Panel>Services C. Ignore the call and call back afterwards. Ask the customer for permission before answering the call. Any Time. Backup registry file C. . Save registry file "Pass Any Exam.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Export registry file B. Control Panel>Configuring Desktop B. a PC displays MISSING NTLDR. Step outside and answer the call.www. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Clear any removable disks from all drives and start-up PC. D. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Display Settings>Advanced Settings D. Which of the following is the BEST course of action? A. Remove any incompatible hardware. Disable plug and play in the BIOS. C." . Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit.co m When attempting to boot-up. B. C.

CompTIA 220-701: Practice Exam D.shell B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. B." . Start>Settings>Control Panel>Speech D.www. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. C. Any Time. which of the following locations would provide access to adjust the input levels? .co m Answer: B 117 . Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Start>Settings>Control Panel>System>Hardware C. 15-pin D.11g network connectivity to a laptop. Install a Bluetooth USB adapter. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.actualtests. Activate infrared ports in the BIOS. Install a wireless PCMCIA card. 6-pin Mini-DIN Answer: A "Pass Any Exam.com Ac tua A. D. Update the firmware in LAN adapter. RJ-45 C. 9-pinD. Which of the following would be the BEST method? A. shell E.

Logon phase B." . Which of the following is the memory type? A.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. nothing happens.www.bat C. SODIMM B. Workstation D.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.co m An end user reports that anytime they try to print locally. "Pass Any Exam. Task Scheduler C. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Any Time. Autoexec. DDR RAM D. Boot loader phase D. The user does not have the correct printer driver.actualtests. Print Spooler B. Network . RIMM C. Which of the following is the MOST likely cause of the problem? A. Which of the following services is MOST likely causing the issue? . One of the memory modules has 168 pins.

Which of the following is the MOST likely cause of the noise? A. "Pass Any Exam. The CPU has dislodged from its socket. The user does not have the correct network drivers. The printers USB port is not compatible.exe.actualtests. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Run theipconfig /registerdns command. The report is not formatted to use USB. There is no display on the monitor and the PC shuts off following the beep. Which of the following should the technician do? sts QUESTION NO: 381 . Modify the path variable to include the location of winipcfg. Which of the following is the MOST likely problem? A. The monitor has failed. Power supply warming or cooling B.co m 119 . B. C. C. Install the support tools from the Windows XP CD. B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. C. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.CompTIA 220-701: Practice Exam B.com Ac A. D. Error correcting memory making data adjustments C. Any Time. The hard disk drive has failed. Hard drive is failing D. The operating system is corrupt.www. Run theipconfig /all command. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. D." . D.

com 120 Ac tua lTe A. D. enable one of the new devices in each profile. B." . Use the format command.www. Upgrade the power supply. DNS D. Install additional ribbon cables.co m .ROM drive.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. B. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Create two hardware profiles. Any Time. D. Answer: B QUESTION NO: 386 "Pass Any Exam. Upgrade the device drivers for both components. C. Use thefdisk command. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . C. MAC filtering C. Which of the following is a BEST practice to ensure that the companys data is protected? A. but either device will function if the other is disconnected. Repartition the hard drive. Which of the following should the technician do? A. Sometimes either or both devices fail to function.actualtests. ISDN B. Use a low level format.

While troubleshooting.www. DDR2 RAM "Pass Any Exam. The user has placed a non-bootable floppy diskette into the diskette drive. Dual independent bus architecture B.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.actualtests. D. Installing the fastest memory available B. Documents and Settings D. Installing the newest memory available D.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. The BIOS must be set to auto-detect the hard drive. Installing more memory of the same type and speed C. The hard drive has failed. the technician verifies that the hard drive is being correctly recognized by the BIOS. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Any Time. Installing same memory type but at a slower rate of speed A. Program Files B. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . The hard drive jumpers are configured incorrectly. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.co m 121 . C. B." . Windows C.

TwisteD.com Ac tua lTe A. Fiber optic B. Hyperthreading D.www. Coaxial D.pair copper wire D. IEEE 1394 C. IEEE 1394 C.pair copper wire B. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? .co m Answer: C 122 .CompTIA 220-701: Practice Exam C. Fiber optic B. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 D." .actualtests. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Fiber optic C. Any Time. TwisteD.

ECC D." . TCP/IP "Pass Any Exam. SC D. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. and bays for storage devices. Non-ECC C. It provides slots for expansion cards. Express bus C.actualtests. Docking station B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. LC C. connectors for peripheral devices.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. ISA slot D. Once a portable computer is inserted in a docking station it behaves like a desktop computer.www. Dual channel B.com 123 Ac tua lTe sts . RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. RJ-45 B. Any Time.co m .

B.actualtests. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A.co m 124 .CompTIA 220-701: Practice Exam B.www. Answer: A "Pass Any Exam. Hyperthreading D. L2 cache C. C.11a C. 802. Dual Inline Package (DIP) B. On top of a component D. Any Time. A user would need to manually type the SSID to connect. Data encryption would be more secure over wireless connections. On the outside of a heat sink B. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. Data encryption would be less secure over wireless connections.11n D. In the socket of a component C." . The access point would now transmit on only one channel. D.com Ac tua lTe sts QUESTION NO: 398 . 802. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A.

255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.actualtests.0. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam. 255.0 D.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.com 125 Ac tua lTe sts . QUESTION NO: 403 A user reports that their USB device has stopped working.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.0. 255. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.255.255.www.255. Upgrade retains user settings C." .0 B.0.co m . Applications need to be reinstalled with an upgrade D.0.1 C.255.0. Upgrade formats the drive B.255. Windows Language Wizard B. Windows Multiple Language Keyboard Pack C. Windows Multilingual Interface Pack D.0. Any Time. 255.

RAID D. D. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. C. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C.www. B.co m . D. Determine how long before the user is due for an upgraded system. Determine how long the user has had the problem. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .actualtests. a user has the ability to customize translucent windows called: lTe sts . seeing windows. Determine if any other users are affected by the problem. BIOS B. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A.CompTIA 220-701: Practice Exam A. C. aero glass. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. RAM C.com 126 Ac A. floating bars." . CPU "Pass Any Exam. Any Time.mp3 at the end of mpeg layer 3 file names in Windows XP? A. tua In Windows Vista Ultimate. three-dimensional viewer. Determine if changes have been made that could have caused the problem. B.

" . Daily C. Answer: C "Pass Any Exam. A. Which of the following is the NEXT step that the technician should take? A. Limited display size C.actualtests. Incremental B. Limited bandwidth Answer: B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). The technician has validated the problem and suspects that the application needs to be reinstalled. Establish a plan of action to resolve the problem.www. Perform a backup before making any changes.C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Support different resolutions D. C. Higher response time B. findings and solutions.com Ac tua A. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Establish a theory of probable cause. Which of the following types of backup should the technician select? . The user has asked that a full backup be run every day. Document all issues. Differential D. B.co m 127 . D. Any Time. To support active desktop E.

Which of the following should the technician do NEXT? A. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Call their manager and report the status of the issue. "Pass Any Exam.actualtests. Call their manager and report the status of the issue. C. B. msconfig D. Question the user and make sure that they have not made any changes to their system recently. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.ROM drive and has tested and found that the drive is defective. B. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. C. you need to use the DxDiag utility (DirectX Diagnostics). Document their findings and the actions taken. Run a full system backup. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. D. Which of the following should the technician do NEXT? A. Any Time.com Ac tua lTe sts . ipconfig C. Run a backup of the system." . Which of the following utilities should the technician run? A. Develop a plan to get the drive replaced.co m 128 .www. regedit B.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. D. dxdiag Answer: D Explanation: To test the DirectX functionality.ROM drive and tested that everything is working properly.

Any Time. Which of the following is the BEST approach to tell the customer what is going on? A. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Hal.dll Answer: D Explanation: The HAL. C.co m . 1." .5 times the physical memory D.actualtests.com 129 Ac tua lTe sts . Use technical jargon. Use non-technical terms. Smss. The size equal to the physical memory B. 4095MB C. Use email so that everything is in writing. Ntldr C. D.sys D. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.exe B. B. Ntbootdd. Use the proper acronyms.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A.www. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.

Ask to get an interpreter to assist in the language barrier. C. Power supply to the room is not great enough for both the copy machine and the computer. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. C. It has been in service for four years and is located in a copier room. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Inform the client the service must be rescheduled with a different technician. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. explain the reasoning to the client. Improper ventilation from dust buildup inside the computer.www.9 port? A.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. RS-232 "Pass Any Exam. Which of the following is the BEST course of action to take care of the appointments during that day? A.CompTIA 220-701: Practice Exam A. Skip the first appointment. B.actualtests. D. Power supply on the computer is going bad. C. D. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D. RS-422 B." . B.co m . and make the repairs as quick as possible to try to catch up on the schedule. Any Time. Electromagnetic interference due to the copy machine in the room. Which of the following is MOST likely causing the shutdown issues? lTe sts . Go to the first scheduled appointment late. Call the customers scheduled that day and reschedule all the appointments to different days. Restate the issues to the customer for validation. Get a language to language conversion dictionary to help understand what is being said. Answer: C QUESTION NO: 418 A. B.

Enable Volume Shadow Copy. Use a MAC filtering. More horsepower will be provided. IEEE 1284 D. 25 D. A.co m Answer: B 131 . G. Enable DHCP. Any Time. Higher electricity measured in volts. More devices can be powered at one time. 9 B. Disable WEP. Disable SSID broadcast. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). D.com Ac tua lTe sts . Use WPA encryption.D.www." . D. F. Greater duration of power availability.actualtests. B. C. B. Use a TPM Chip.CompTIA 220-701: Practice Exam C.G "Pass Any Exam. 15 C. E. QUESTION NO: 421 How many pins does a VGA Connector have? A. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Answer: A. C.

480Mbps B. Any Time. C.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. Add an infrared connection to all computers. 1.actualtests. 20Mbps. 128-bit card D. A worm requires user interaction. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. 2.5Mbps.5Mbps. 16-bit card B. 10Mbps.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. B. 256-bit card . "Pass Any Exam.0 data rates? A. Add a Bluetooth connection to all computers.0Mbps." . 450Mbps C. 1. 360Mbps D. Which of the following is the BEST solution? A. 32-bit card C. C. Which of the following provides the BEST solution? . B.www. A worm self-replicates. Add a USB hub to each computer.0Mbps. A virus does not require user interaction. 16Mbps. 2. D. 12Mbps. Add a KVM switch to thetechnicians computer.

lTe A service call is taking longer than expected for a technician. D. B. Which of the following should the technician do FIRST upon arrival at the customer site? A." . Go to the second appointment because it is listed as priority and then reschedule the first. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. C. "Pass Any Exam. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.www. Any Time. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. D. Try to hurry at the first appointment to make it to the second appointment in a timely manner. this is going to make the technician late for the next service call appointment. and reschedule. Stay on the current service call and arrive late on the next service call. Call the second customer. A virus self-replicates. Rush to finish the job. C. call the second customer and explain you are running late. Which of the following would be the BEST way to handle the situation? A. Call the next service call. apologize. apologize. and reschedule. Which of the following is the BEST resolution for the issue? sts . and go to the next service call. Leave the current service call to make the next service call. after completion. B. Make the first appointment and then.co m . Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon.CompTIA 220-701: Practice Exam D. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system.com 133 Ac tua A. C. B.actualtests.

CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day." . D. Windows Media Center C.www. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. B.com Ac tua A. Tell the customer that the operating system is corrupted and must be reinstalled. Any Time. BNC D. Call another technician who has worked with this customer in the past and inquire about any prior issues. Ask the customer if the technician can change the language. Explain that the issue can not be resolved because the technician does not understand the language. Which of the following applications can be used? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. RJ-45 C. Which of the following options should the technician do NEXT? A.actualtests. Change the language and complete the service call. Windows Narrator "Pass Any Exam. Windows Sidebar D.co m 134 . Windows Defender B. The current language on the workstation is the customers native language. C. RJ-11 B. ST lTe Which of the following connectors are used on the end of a fiber cable? sts .

Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Hard drive failure C. Windows XPMedia Center D. Pointing stick failure B. Windows XP Professional B. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.actualtests.com Ac QUESTION NO: 435 tua lTe sts . WindowsVista Ultimate C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. Which of the following is the MOST likely cause? A. Windows Vista Home Premium C. WindowsVista Business D. Any Time." . Windows Vista Home Basic B.www.co m 135 . Memory failure D.

targeted email that is directed at a group of users so that it appears to be from a legitimate source. Task Manager B. icons. Answer: C QUESTION NO: 438 A. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam." . a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. C. applets. User Account Control D. B. D. Any Time. a worm that attacks multiple computers and memorizes each computers keystrokes. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Sidebar Interface C. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. D. C. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels.www.actualtests. gadgets. hives. The printer was working fine Friday. a person who go through a corporations waste to see if they can use any of the information.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts .CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. B.co m 136 .

Establish an alternative diagnosis. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.com 137 Ac A. Any Time. Replace the video card to confirm diagnosis. Spooler service needs to be restarted. D. D. 128MB graphics card C. Username B.CompTIA 220-701: Practice Exam A.co m . "Pass Any Exam. Key fob C. the technician believes that the computers video card has failed. Wrong type of paper is being used for this printer.www. LCD monitor D. Verify that all other computer components are operating normally. After speaking with the user and examining the symptoms. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Which of the following steps should the technician take NEXT? A." . B. C. 800MHz processor B. B.actualtests. Smart cards D. The printer drivers need to be rolled back to a previous version. Question the user to determine what has caused the video card to fail. a computer must meet which of the following hardware requirements? sts . Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. C. Too many pages are being sent to the printer at one time.

The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.actualtests. The Compatibility tab within an application shortcuts Properties B." . Enter the Compatibility tab and select Disable Visual Themes. which of the following will BEST fix this issue? . Right-click the applications shortcut and choose Properties.EXE D. CONVERT. Right-click the applications shortcut and choose Properties. DOSKEY C. D.www. Select Disable Visual Themes. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. RAM D. Processor C. Hard drive Answer: D "Pass Any Exam. Enter the Compatibility tab and select Run in 256 colors. Select Run in 256 colors.com Ac Answer: A tua A.co m 138 . Which of the following is MOST likely the issue? A. Right-click the applications shortcut and choose Compatibility. Case fan B. Right-click the applications shortcut and choose Explore. Without changing Windows Vistas system-wide color depth settings. Any Time. B. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.

Active Directory Restore Mode C. Debugging Mode D. Last Known Good Configuration C. Last Known Good Configuration D.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Any Time. Dxdiag C. Telnet D." . Which of the following should be used to troubleshoot this error? A. a computer is getting stop errors. Debugging Mode B.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Disable Automatic Restart .www. but the stop errors continue. Which of the following Advanced Startup options would BEST resolve this issue? . The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. The technician has uninstalled the program.actualtests. Device Manager B. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Safe Mode B. Event Viewer Answer: D QUESTION NO: 447 A.co m A technician is unable to log into a users computer after installing new hardware.

4GHz wireless access point that drops connections. Safe Mode D.co m 140 .www. Emergency Repair Disk (ERD) D. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Last Known Good Configuration C.actualtests. Electrostatic Discharge (ESD) C. Incandescent lighting "Pass Any Exam. Wattage and size B. Resistance and size C. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Any Time. Which of the following would need to be created prior to the installs? A. The access point is next to a speaker B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A." . Voltages and size D. Which of the following would MOST likely cause the connection drops? A. Debugging Mode B. Back up of the data C. Cordless phones D. Restore Point B. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.

When the technician tries to delete the job. C.11 standards operates at a maximum speed of 11Mbps? A. The fastest cache that resides at the chip level. D.www.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. The largest cache that resides outside the chip level. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.11n C. 802. Which of the following is the MOST likely reason? "Pass Any Exam.actualtests. it will not delete. The fastest cache that resides outside the chip level. B. Scandisk sts .co A technician notices that a group of users are continuously searching their computers for the same files.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802." . After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Any Time. Chkdsk B. Which of the following would BEST assist their searches? m .com 141 Ac tua lTe A.11g D. 802. 802.11b B. 802. Indexing D. Defrag C. The largest cache that resides at the chip level.

Wi-Fi C. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Once a job is submitted to the queue it cannot be removed.CompTIA 220-701: Practice Exam A. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Bluetooth "Pass Any Exam.actualtests. B. The job must be deleted using theprinters front panel. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. The printer is set in draft mode in the printer properties. Which of the following is the MOST likely cause of the missing detail? lTe sts . D.com 142 Ac A. B. B. Any Time. Run an alignment page. The printer does not support the font on the document. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. C. Replace all of the print cartridges. Some of the inkjets are clogged in the cartridge. This printer is not capable of printing such fine details select another type of printer. Power cycle the printer.co m . C. D. The user submitted the job as a priority." . D. Which of the following options would BEST help troubleshoot the problem? A. Gigabit Ethernet B.www. C. Infrared D. The technician does not have the necessary permissions. Send a test page to the printer.

B. Which of the following is the FIRST step the technician should take? tua lTe sts A.com Ac A technician must replace a network printer. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. C. Save all print jobs. WEP withshareD.key authentication D. D." . Notify all users before unplugging the printer. replace the printer and then print everything that was saved. Delete all print jobs before replacing the printer.actualtests.11a D. 802.key authentication C.key authentication . 802. 802.11n B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.co Which of this following wireless security options is MOST secure? m 143 . WPA2 withshareD. 802.key authentication B. Unplug the network printer and then replace with a new printer.11b C. Any Time.www. WPA withshareD. WEP2 withshareD.

chkdsk D. Enter hard drive information manually into the Autoexec. D. B. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . C. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. convert B.actualtests.co m 144 . Which of the following is MOST likely the cause of this problem? A. The system does not have enough free hard drive space.www. Enter hard drive information manually into theNtldr file. The hard drive is faulty and needs to be replaced. sysedit B.com Ac tua A. Any Time. boot. Enter hard drive information manually into the BIOS. fdisk C. "Pass Any Exam.ini file. C. msconfig D.ini C. The system cannot connect to the network. D." . After installing the hard drive which of the following must the technician do NEXT? A.CompTIA 220-701: Practice Exam A. Enter hard drive information manually into the Boot. B. The automatically restart feature in System Failure option is on.bat. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect.

Control Panel>Power Options>Hibernate tab B.www. Answer: B QUESTION NO: 470 "Pass Any Exam. Device Manager>Power Options>Check-off the Hibernate box C. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. C. The technician suspects an IRQ conflict. Start>Run>Regedit B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. My Computer>Hardware>Settings D. APM is off.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . In which of the following can the technician go to review the IRQ settings? A.co m . Any Time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. BIOSis reporting a memory error. Device Manager>Computer Properties C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Hard drive is faulty. B.actualtests. BIOS>Power Menu>S11>Hibernate D. CMOS battery is dead. D. Which of the following is the MOST likely problem? A." .

Power supply wattage is too low.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. Windows XP Professional C.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Windows Vista Home Basic B. Power supply is the wrong form factor. The toner cartridge is defective. C. The feed roller is defective. Any Time. Power supply wattage is too high. D. Power supply is the wrong form factor. Window Vista Home Premium "Pass Any Exam. Which of the following is the solution? A. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A.www. The workstation will power up if only a single drive is connected. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Powersupplys fan is defective. B. B.actualtests. The workstation does not power up properly. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. C. D. Answer: A A." . Powersupplys fan is defective. Which of the following is the MOST likely cause? A. Power supply is the wrong wattage. The pick-up roller is defective. The fuser unit is defective.co m 146 . B. D. Power supply is the wrong voltage. C.

WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A.actualtests. SLI B. Any Time. SLI D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam.com Ac tua lTe A." . DLT D. ECC C. UPS B. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Error detection C. DDR C.www. Better cooling D. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.CompTIA 220-701: Practice Exam D. Lower cost B.co QUESTION NO: 475 m 147 .

SSID broadcasts C.co m . Any Time. This method allows access to only computers that have specific MAC addresses.actualtests. WEP keys B.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. QUESTION NO: 480 "Pass Any Exam. There is no IP filtering or DNS filtering.com 148 Ac A. Parallel B. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . but requires the last device to use a terminator? A. MAC filtering D. IEEE 1394 C. SNMP C. USB 2. FTP D. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A." .0 D.www. VPN B. The use of an SSID cannot limit access even though it is used by all the routers. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.

Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A.www. Slipping hazards or dangerous footing concerns B. AD.com Ac A. CRT C. Worms D. which of the following settings should be changed to prevent interference between the two devices? A. RFI B. Network diagram to prevent damaging any cables "Pass Any Exam. Hazardous chemicals or compounds C.hoc C. SSID broadcast ID D. WEP key B. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Channel number C." .CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Adware B. EMI D. Any Time.actualtests. High temperature warnings and cautions D.co m 149 .

" .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Any Time.actualtests. RF or wireless interference B. B. Which of the following is a primary safety factor when using a soldering iron? A. Check to the correct type of paper is being used. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Flash drive C. Voltage or shocks C. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. D.www. Add additional memory to the printer. IEEE 1394 port D. Replace communications cable.co m . Touch pad B. C. Which of the following is MOST likely having an issue? A.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Change the toner cartridges. Static or ESD damage D.

LCD monitor B. which of the following features should they research? A. STP B. BitLocker "Pass Any Exam. NIC D.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. and several other items on their display. If they want to add more gadgets. Fax machine C. because it has much lower crosstalk and interference in comparison to copper cables. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A.www. Scanner D. Any Time. calendar.co m 151 .CompTIA 220-701: Practice Exam A.actualtests. CRT monitor C. RJ-11 D. UTP C. . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Which of the following devices is MOST likely connected to the other end of the cable? A." . Switch B. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. They can span distances of several kilometers.

www. Heat sink C. B. Power supply D. Case fan B. The sound card is not connected properly. Sidebar D. and outcomes. B. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . D. Defender C. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Establish a plan of action to resolve the problem. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.com Ac tua A. Which of the following troubleshooting steps is NEXT? A. D. Decoder software needs to be loaded. Ask the customer what the issue is.CompTIA 220-701: Practice Exam B. The drives device driver needs to be updated. Answer: A "Pass Any Exam. C. Establish a theory of probable cause. C. Which of the following is MOST likely the issue? A.co m 152 . Any Time. Document findings. actions.actualtests. The system does not have enough RAM installed." .

www. Which of the following troubleshooting steps is NEXT? A." . The system is in hibernation mode. The power supply has a loose connection. actions. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. C.com Ac tua lTe A. B.actualtests. mouse movement and the power light is blinking. B. Any Time. actions. B. D. Verify full system functionality. The BIOS need to be updated. Establish a theory of probable cause. Test the theory to determine cause. sts . C. Document findings. Document findings. Ask the customer questions to identify the problem. D. Answer: D QUESTION NO: 497 "Pass Any Exam. Which of the following is causing this to happen? A. Establish a plan of action to resolve the problem and implement a solution. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . and outcomes.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. The keyboard is faulty. D. and outcomes.co A technician arrives at a customers location in response to a call. C. Verify full functionality and implement preventative measures.

CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. Fans provide active cooling.actualtests.heatsinks are not. B. The operating system is corrupt.www. D. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). B. Ctrl + alt + delete then lock computer B. B. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .heatsinks provide passive cooling. C. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation.co m 154 . The technician needs to map the drive. D. Download the latest drivers from the manufacturer. C." . The technician needs domain administrator rights.heatsinks provide active cooling. Fans provide passive cooling. A. Fans are applied with thermal compound. The technician needs local administrative rights. Ctrl + alt + L "Pass Any Exam. Windows key + L C. Configure the IP settings. Configure NetBEUI settings. Print out a test page. Fans must be directly applied to the cooled component. Which of the following is MOST likely the cause for this problem? A.com Ac A. tua A user purchased a TCP/IP laser printer. D.heatsinks do not. Any Time. C.

ROM drive C. C. Which of the following is the MOST likely cause? A. The function key was not pressed to toggle the video output. The AC adapter was inserted in the incorrect port. The laptop BIOS was not updated to support external video. which of the following must be available in the computer? A. QUESTION NO: 503 A user reports that during a business trip to Europe. Any Time.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. the AC adapter for their older laptop quit working. Answer: C Explanation: If the display of the laptop is not working." .CompTIA 220-701: Practice Exam D. A hard drive with more than 4MB of free space B. then you can try to toggle the video output function key and plug in an external monitor to the laptop. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. A CD. B. Windows key + alt + delete E. A video card with at least 16MB of VRAM D. D.actualtests. The video cable connecting the monitor is loose.co m 155 . Windows key + Alt + M Answer: A. The monitor and laptop video cards are incompatible. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.com Ac tua lTe sts .www. Which of the following is the MOST likely explanation? A. "Pass Any Exam.

The mouse pointer software is corrupt.www. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . The adapter was rated at 50-60 Hertz. Change the display resolution to a lower setting. The adapter was rated for 110-120 Volts. Adjust the refresh rate of the display to 72 Hertz. The laptop is near a source of EMF interference. The adapter was rated for 220-240 Volts.actualtests. C. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. C. Uncheck Extend my Windows Desktop in the Display Properties." . D.com Ac tua A. Any Time. B.co Answer: C m 156 . D.CompTIA 220-701: Practice Exam B. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. A Remote Desktop session has been established on laptop. their pointer will randomly move about the screen or highlight words. C. Toggle the function key for the video display. B. The sensitivity of the touch pad is too high. PGP D. IPSec B. Which of the following will correct this problem? A. D. lTe A user reports that when they are typing. CHAP II Answer: B "Pass Any Exam. instead of seeing their desktop they only see their background graphic. EFS C.

CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. C. Physically destroy the disk platters. C. Encrypt all local data files. Perform a disk defragmentation. which of the following MOST reliably prevents all data from being stolen? A. After completing the initial configuration. D. D. Any Time. B. . Store the drive next to a magnet for one hour. Configure biometric authentication. Install network monitoring software and perform a trace.actualtests. Install system patches.www. "Pass Any Exam. B. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. C. they notice the system takes a long time to display the desktop. Setup user profiles. B." . Which of the following steps would shorten the startup time? A. D. Remove the control circuit board from the drive.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Install anti-virus software. Run the defrag command on the system. Format the drive. Run a full anti-virus scan.

Launch the File and Transfer Wizard. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station.B QUESTION NO: 513 A technician is troubleshooting a computer error. Which of the following is MOST likely causing this? A. they called the OEM and identify the problem. D. The customer can power up the laptop when using the power cord without the docking station.www.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: C QUESTION NO: 512 A. Read the application release notes. E. C. C. Any Time. Create a restore point. B. Answer: A.co m . The laptop has an electrical short in the power supply. Which of the following should the technician do FIRST after the problem is resolved? A. Which of the following steps should the technician take prior to installing the application? (Select TWO). Call the department management to document the issue. The customer is using the laptop power button instead of the docking station power button. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. After initial troubleshooting. D. Boot the computer in Safe Mode. The laptop power cord is being used instead of the docking station power cord. "Pass Any Exam. Decrease the size of the paging file. D.actualtests. They have had problems installing this application in the past. B. C. lTe sts .CompTIA 220-701: Practice Exam B. Remove unneeded startup applications. Defragment the hard drive." . The laptop battery is defective and needs to be replaced. Run thechkdsk /f command on the system.

It runs at processor speed." . C. Any Time. Provides a logical connection between a workstation and the network infrastructure D.www. Class A B. Document the issue and the applied solution. Assigns IP address to the workstation B. Monitors sessions between two hosts C. D. B. Class B C.0. Describe the issue at the next staff meeting. It runs faster than the processor speed.actualtests. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.co m 159 .168. Answer: B QUESTION NO: 514 The IP address: 192.CompTIA 220-701: Practice Exam B. D. Post the solution on an online tech forum.com Ac tua lTe sts . It runs slower than the processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. It runs at half the processor speed. Class C D. C.10 is an example of which of the following address classes? A.

D. A hub directs traffic between locally attached computers. Useregedit to export the user data to the new system." . From Windows Explorer.www. SPX B. NetBIOS C. C. DLC E. A. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. IP Answer: C. C.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. Hubs are limited to a bandwidth of 4Mbps. Any Time. B. A hub broadcasts all traffic to all ports. and import it to the new system. Use the USMT to export the data from the old system. TCP D. A. Which of the following should they do NEXT? "Pass Any Exam.co m 160 . Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . The customer has required all personal information be migrated to the new computer including favorites. B. cached website credentials and desktop preferences. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). D. Hubs only support TCP/IP protocols.actualtests. copy the users profile from the old system to the new system.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A.

" . While preparing the files for the disc burning. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. C.actualtests. Which of the following should the technician do? "Pass Any Exam. D. the technician notices files that pertain to other employees.co m . Disassemble the monitor to prepare disposal of parts independently. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. The laptop is not receiving enough power from the battery so a second battery should be installed. Lower the pointer speed in the Mouse Control Panel applet. B. The laptops NIC needs updated drivers. B. Answer: A QUESTION NO: 522 A.www. The power management settings on their laptop are set to disable the internal NIC. Update the drivers for the touchpad. D. Any Time. Which of the following is the MOST likely cause? lTe sts .com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. Discharge the CRT prior to disposal. If they connect the AC adapter. Which of the following is the BEST option to solve this issue? A. The laptop is not receiving enough power from the battery so the battery should be replaced. C. Update the drivers for the video card. B.CompTIA 220-701: Practice Exam A. Dispose of the monitor according to applicable environmental regulations. D. C. Dispose of the monitor in the trash. Format the hard drive and reinstall the OS. they can connect to the network.

C. Carry it with the protrusion on the back facing your body. Carry it with the screen closest to your body. "Pass Any Exam. The user is quite messy and has a lot of paper strewn about. Tell the user that they will return later in the day once they have cleaned their desk. providing standard permissions.actualtests. B. Carry it by using both the power and video cords for stability. B. The technician needs to work on the issue but is distracted by the users mess. Call the person that wants the disc burned andask them if they can look at the files. Which of the following should the technician do? A. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue.www. Delete the files off the portable drive once they are finished burning the disc.com Ac tua lTe sts . they cannot identify their username. Create a new account for the user. Organize theusers papers into file folders. D. D. Schedule a later time to call them back once they remember their username. Any Time. Keep the files on the portable drive and then look at them later for confidential material. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. D.co m 162 . Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. C. C. B. Follow thecompanys established guidelines to reset passwords. Reset the password for them and inform them of their username. D. Which of the following actions should be taken? A. however. Report the issue to theusers manager and return the next day to work on the issue.CompTIA 220-701: Practice Exam A. Provide copies of the files to the people named on them." . Ask the user if they mind if the technician removes the computer from the desk to fix the issue. B. Carry it by holding it upside down by the base. C.

put on hold and forward. Receive. B. A customer reports that when the computer starts up. understand. B. Receive. Respond by asking the caller to slow down and repeat the concern twice.www. Ask the caller to call back when they are in a better mood.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Any Time. give first impression.actualtests. it sounds like an airplane taking off. Check the BIOS for temperature changes. C. Listen to callers concern without interrupting and being judgmental. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Answer: C "Pass Any Exam. Receive. B. Attempt to replicate and verify the issue. and forward. C. Verify that the user has not made any OS changes. Respond by informing caller to slow down and change their attitude. evaluate and respond. Open the case and determine the cause of the noise." . Which of the following would be the MOST effective way to respond to this call? A. D. D. Receive. interpret. D.com Ac QUESTION NO: 529 tua Answer: B lTe sts . ask for help and respond.co m 163 . Which of the following should be the FIRST course of action? A. put on hold. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. C.

6 volts B. Put the customer on hold just for a few minutes.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Avoid the incoming call and call back later. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Any Time.co m . C. Ask the customer's permission to put them on hold. Which of the following is the BEST course of action? A. Answer: B QUESTION NO: 533 A technician is responding to a customers call. 32 volts Answer: B A technician is on the phone with a customer. D. 24 volts D.www. Update the OS with the most recent patches. D. Forward the customer to another technician in order to listen to the co-worker. "Pass Any Exam. At the same time. C. The technician receives another incoming call from the technician's friend. Which of the following is the BEST course of action? A. Forward the customer to another technician. a co-worker asks the technician for assistance. B. 12 volts C." .com 164 Ac tua QUESTION NO: 532 lTe sts . Write down error code and ask for assistance.actualtests. Research online forums for assistance. B. Which of the following is the BEST course of action? A. Email the manufacturer with the details of the issue. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.

Replace RAM modules and verify that all other system components are operating properly. Document that disabling the firewall did not solve the issue and call another technician for assistance. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. Replace the workstations NIC. Reinstall the firewall software. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.www. D." . D. Put the customer on hold just for a few minutes and assist the co-worker. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Use Windows Recovery Console to perform a repair installation of Windows. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. B. Which of the following troubleshooting steps should the technician perform FIRST? A. C. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Contact the user to determine if any recent changes have been made to the computer. Replace the motherboard and perform a system restore. Formulate another theory as to what might be causing the problem. D. Answer: D "Pass Any Exam. the technician believes that firewall settings may be the cause. C.co m 165 . Any Time. B. disabling the firewall did not help the issue.com Ac tua lTe sts . After speaking with the user. Which of the following troubleshooting steps should the technician take NEXT? A. C.actualtests. however. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network.CompTIA 220-701: Practice Exam B.

C. C." . Which of the following can the technician recommend? m QUESTION NO: 537 166 .co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street.actualtests. a technician discovers content which they believe may be illegal. Which of the following describes the BEST course of action? A. Any Time. B. The technician speaks with the user. Establish a theory as to what caused the changes to the computer. Plug the computer into a different power outlet. B. B. Insist that the user immediately delete the content. sts .www. Use a surge protector. D.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Delete all the illegal content from the user's computer. Use an uninterruptible power supply (UPS). Answer: B QUESTION NO: 539 "Pass Any Exam. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Report the situation to the appropriate authorities.com Ac QUESTION NO: 538 tua lTe A. D. D. Install anti-spyware and run an initial scan. C. Which of the following should the technician do NEXT? A. Perform a virus scan and evaluate the results. Answer: D Answer: A While troubleshooting a problem on a users computer. Report theusers story to management and wait for further instructions. Ignore the content and complete the repair. Use a signal attenuator.

actualtests. For backup purposes and if the technician deems it necessary. Excessive humidity C. Ignore the situation so as to avoid workplace conflict. Notify the customer about their stolen data.com Ac tua Which of the following RAM types requires that all available memory slots be filled.co m 167 . C. B." . Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. It is never appropriate to copy acustomers data. DDR3 B. RDRAM C. C. random characters? A. Answer: C QUESTION NO: 541 A. When is it appropriate to make copies of a customers confidential data? A. Confiscate the co-workers personal storage media. For backup purposes and with thecustomers permission. B. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Which of the following is the BEST course of action? A. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. from computers which are in for repair. Report the situation to appropriate authorities. It is not appropriate unless the content is public knowledge. A corrupt software driver B. Any Time. D.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. D. A low toner cartridge "Pass Any Exam.www. DRAM D.

TV tuner card C. HTTPS C. Windows XP Home Edition. Windows XP Professional. WEP B. Video capture card lTe If using Windows Media Center.www. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. Docking station D." . D. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Windows 2000.actualtests.co m 168 . An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. B. WAP D. WindowsVista Ultimate.com Ac tua A. C.CompTIA 220-701: Practice Exam D. KVM switch B. which of the following hardware components needs to be installed? sts . HTTP Answer: A "Pass Any Exam. Any Time.

16GB B. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.com 169 Ac tua lTe sts .actualtests. Any Time. Processor D.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. CMOS battery C." . WAP C. WPA D. L2 cache B. Although Windows XP lets you format only up to 32GB but can read larger volumes. Which of the following components should the technician replace? A. 1024GB D. SFTP B.www. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. 32GB C. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.co m .

D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. RAM capacity C. Any Time. Check the wireless card for antenna connections. 3389 Answer: D "Pass Any Exam. Heatsink B. 80 B.com Ac tua lTe sts . Liquid D." . 2335 D.actualtests. 110 C. Explanation of error codes Answer: A. C. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Devices by type B. I/O address ranges E. Active Answer: D QUESTION NO: 552 By default. D. Mapped network drives F. Hidden devices D.C. Check to see if wireless is turned on.www. which of the following ports is used for Remote Desktop (RDP)? A. B. Check the software for a complete install.CompTIA 220-701: Practice Exam A. A. Passive C.co m 170 . Check the wireless card to be sure it is seated correctly.

8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. NIC B. 23 B. TV tuner C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A." . by default.co m 171 .com Ac tua QUESTION NO: 555 lTe sts . Capture D. Wireless card C. SATA D.www. 80 D. 25 C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. is used for Telnet? A. Any Time. Multimedia B.

Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Operating system B. Crossover cable "Pass Any Exam.com 172 Ac A.www.co m . TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Firmware D. Any Time. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.CompTIA 220-701: Practice Exam A. Bridge B. Memory C. The technician has determined this can be done. Enable Boot Logging C. WAN B." . Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. HTTP C. Which of the following would be the BEST recommendation to the customer? A. Safe Mode with Command Prompt B. Which of the following must the technician update? sts . VPN D.actualtests. Last Know Good Configuration D. Router C. but the motherboard needs an update.

Any Time. C. B. use their telephone number as the WEP key. try not to use numbers in the password. Which of the following should the technician do? . Send the drive to a data recovery company. C. D. D.co m Answer: A 173 . Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. B. D.actualtests." . tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. change the password frequently.CompTIA 220-701: Practice Exam D. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Answer: A "Pass Any Exam. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. a technician should advise the customer to: A. B.www.com Ac A. try and keep the same password so the customer can always remember it. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C. Use the Safely Remove Hardware icon in the System Tray. Turn off the power to the USB device first then the computer. Use the Safely Remove Hardware icon in the Control Panel. Unplug the device from the computer.

and select folder. select new. Which of the following is the FIRST item to check? A. Any Time. The monitor driver version C. D. B. Improved performance B. If the monitor has been degaussed recently B.actualtests. The power to the external displays docking station D. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. create the folder on a flash drive and then click and drag the new folder to the desktop.www.com Ac tua QUESTION NO: 565 lTe sts . rightclick on the desktop.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. use the run command and type folder. C.co m 174 . create the folder in My Documents then click and drag the new folder to the desktop. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A. Improved registry settings D. Improved security features C. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam." . Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.

CompTIA 220-701: Practice Exam A. C.www. C. Which of the following is the FIRST step the technician should take? A.co m . C. D. D.actualtests. Boot into setup/BIOS and check the Graphics options. however. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. website where cookies are required. Boot into BIOS and check the hard drive status. Boot the unit in Safe Mode by pressing F8. C. B. "Pass Any Exam. When Windowsstarts. press F8 and select Last Known good configuration. Boot into BIOS/Setup and change the boot sequence. tua A technician wants to reinstall Windows operating system on a notebook computer. website that does not require a password to log in. Boot into BIOS/Setup and update the BIOS. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. the computer boots off the installed operating system on the hard drive. Boot the unit in Safe Mode by pressing Ctrl/Esc. Which of the following is the FIRST action the technician should take? lTe sts . B. When WindowsStarts. D. Any Time. B. press F8 and select Safe Boot. The technician explains this is a: A. Run a check disk operation on the hard drive.com 175 Ac A. B. The technician tries to boot the computer with the Windows CD in the drive." . popup advertisement that has been blocked. Boot the unit in Safe Mode by pressing F5. Have the user power off for five minutes then restart the system. Have the user check external drives for media.

Which of the following is the BEST course of action to take? . secure website. D. Ask the customer what is occurring when the display is lost. D. Remove the battery and run the laptop on the external power supply. Which of the following would be the NEXT troubleshooting step? A.0. C.1. Check the System Event log for over temperature entries. D.co m Answer: A 176 . Unplug and then re-connect all cabling to the components. Configure the printers IP to 127. C. Enable print sharing from the main computer.www. Update or reinstall the display driver. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Run the computer until the error occurs then find where the source of the heat is." . The report from the previous technician indicates the monitor was replaced with a new monitor of the same model.0. Set the IP address to match the gateway address.com Ac tua A. Set the printer to DHCP.CompTIA 220-701: Practice Exam D.actualtests. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Any Time. Ask the customer how the laptop is being used when it reports the error. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Answer: C "Pass Any Exam. B. B. C. Check to see if the monitor and computer are powered by a UPS. B.

D. but only in monochrome. B. Which of the following is the BEST course of action to determine the cause? A. D. The NEXT action would be to: A. The technician arrives and finds the printer is online but there are not any lights on the network card. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. D. check the printer for paper jams in the path. replace the network card in the printer. Consult the maintenance manual for the error code. Answer: B QUESTION NO: 576 "Pass Any Exam. have the customer clear the print queue and reboot.actualtests. cycle the power on the printer and observe the boot process." . Remove the power and check the position of the jumpers on the motherboard. B. pauses and then repeats. C. flash the firmware on the printer to match the new driver. The NEXT step to evaluate the problem is to: A.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. check the printer properties on the server. Replace the video card because there is no display. B.www. power cycle the printer to update the driver. Any Time.co m 177 . Check the quick setup guide for BIOS settings.com Ac tua lTe sts . C. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. power off the printer. The technician knows the print server had maintenance done over the weekend that included driver updates. have each user remove and re-install the printer to update the driver. C.

www. Hibernation C. Smart card authentication C. Password authentication B.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WEP C. WPA. Sleep D. Computer Browser "Pass Any Exam.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use.actualtests. Which of the following security technologies is this considered? A." . WPA encryption D. Standby B.co m 178 . Biometric authentication Answer: D QUESTION NO: 578 A. WPA D. WPA2 B. Which of the following Windows services is not starting during boot? A. Any Time.

com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . B. DMA controller D. Southbridge B. Print Spooler D. Add Hardware Wizard C. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A. Any Time.www. Turn the monitor on/off.co m . try turning the monitor on/off.CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 581 A. D. BIOS "Pass Any Exam. BIOS C. Turn the monitor on/off. The technician on call determines that the PC is powered on and is not in standby mode. check the video cable from the monitor to the PC. check the video cable from the monitor to the PC." . Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Check the video cable from the monitor to the PC. Northbridge B. reseat the video card. try turning the monitor on/off.actualtests. reseat the video card in the PC. C. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. check the power cable on the monitor. check the power cable on the monitor. Reseat the video card.

Southbridge D." . C. Northbridge B. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Southbridge C. Northbridge B.www.CompTIA 220-701: Practice Exam C. DMA controller C. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. D. Answer: A "Pass Any Exam.co m 180 . The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Any Time. Check the power outlet to verify it is supplying power. B. CMOS D. BIOS D. Check the power supply for voltage output. Which of the following is the NEXT troubleshooting step the technician should take? A. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A.actualtests.com Ac tua lTe sts . Replace the power button. Verify that the power button is plugged into the motherboard.

Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Slot A Answer: A A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A.com Ac A user reports that they are suddenly unable to print to a network printer.co m 181 . The printer is no longer the users default printer. Theusers workstation has a faulty NIC. The printer has a faulty NIC.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. "Pass Any Exam. C. Any Time. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Case open switch D. The printer has corrupt drivers. 775 C. Port triggering C. It was working fine yesterday. Biometric password B. B. 959 D. D. The technician can also print a test page from another workstation." .actualtests. The technician can ping the users workstation and the printer. 478 B.www.

Disable all file shares. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Set automatic updates to download only. Update the virus definitions and start a scan for viruses. B. C. Which of the following is a best practice? A. DDR2 E. Which of the following should be selected to BEST meet the user's needs? A. Update the network device drivers. C. "Pass Any Exam." . C. B.E QUESTION NO: 590 When troubleshooting an issue with a customer.actualtests. Which of the following is the FIRST thing the technician should do? A.com 182 Ac tua lTe sts . D.co m . however. Turn off the firewall. Turn on Automatic Updates. they do not want the updates to interfere while they are working. SODIMM D. Any Time. Assign a password complexity policy. Verify when the last time the computer was working correctly was.www. B.CompTIA 220-701: Practice Exam A. Inform the customer of how long it might take to resolve the problem. PCI express C. Unplug the PC and put on an anti-static wrist strap. Multi-core B. Dual-core Answer: A. D. Update the antivirus definitions. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft.

Check power on theusers laptops. B." .com Ac tua A. Username/password B.CompTIA 220-701: Practice Exam D. Which of the following is the FIRST thing a technician should check? sts . lTe Several users report their print jobs did not print to the local shared printer. Set automatic updates to download and install.www. Check the domain print server. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. FAT32 "Pass Any Exam. Check the print queue. D. Which of the following file systems should the technician select? A. Check the network connections. HPFS C. NTFS D. FAT16 B. WPA D.co m 183 .actualtests. Any Time. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. C. Fingerprint scanner C.

com 184 Ac QUESTION NO: 598 tua lTe sts .actualtests. Answer: A After several months users report that their computer runs slower. Check the boot order in the BIOS. D. Firmware settings C.co m . Task Manager B. Task Scheduler Wizard D. Motherboard settings B. C.www. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. a technician notices that the software hangs during the hardware detection phase.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Backup Manager C. B. The problem is related to large files being deleted. Check for incompatible hardware. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Any Time. How should the technician troubleshoot this issue? A. Jumper settings D." . Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. The technician needs to change the computers settings to boot from a recovery CD. Check the CMOS battery. Where should the technician make the necessary boot order changes? A. Check the disk for scratches.

Add Hardware Wizard. Check the manufacturer's website. PC/XT "Pass Any Exam." . select Properties B. Any Time. Which of the following is the BEST solution to locate the correct drivers? A. ATX B.www. The installation CD is not available. select Properties D. Right-click My Network icon. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. Check the printers BIOS. C. Check the USB port. AT C. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. D. Right-click Start menu.co m 185 . A cable modem D. A network interface card B.actualtests. select Properties C. B.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Right-click System Tray. An asynchronous modem C. Right-click My Computer icon.com Ac A. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts .

From theprinters drivers B. ACL Answer: A QUESTION NO: 603 When a job fails to print. From the printer properties page D. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam.co QUESTION NO: 604 m . Any Time. NTP B.www. Manually on the printer C.com 186 Ac tua lTe sts . where would a technician go in Windows to print out a test page? A.actualtests. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. RDP D. TELNET C. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A." . NNTP B. PPTP C.CompTIA 220-701: Practice Exam D. SMTP D.

www. Full duplex D. Router D. Switch B. Half duplex B. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A." . Modem C. Any Time. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub C. Modem C. Switch B. Bridge D.CompTIA 220-701: Practice Exam A. Hub B. Modem lTe Which of the following network devices interconnects networks together? sts .co m 187 .com Ac tua A. Hub Answer: D "Pass Any Exam.actualtests. Router D. Port mirroring C.

inkjet. while an inkjet printer fuses the image to the page. Any Time. The power supply D. The control panel C.com Ac Answer: D tua lTe sts . while laser printers can be harmful to the environment. and impact printer? A. D. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. A maximum of two computers can share a local printer verses unlimited users can share a network printer." . The interface Answer: A "Pass Any Exam. B. Laser printers use toner. Laser printers melt the image onto the page. C. The writing element B. Ink jet printers are safe for the environment. Laser printers fuse the image to the page.www. A local printer has a small footprint and cost less money than a network printer that has a large footprint. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. C. D.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. while an inkjet printer sprays the image on the page. thermal.actualtests. while the inkjet printer can only use ink cartridges. B.co m 188 .

com 189 Ac tua lTe sts A. The application used to create the document is incompatible with the printer. C.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. Any Time. 800 x 600 "Pass Any Exam. customer's personal files and professional data. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Which of the following may be the cause? A. which of the following is the minimum default resolution setting that Windows XP supports? A. person who would be directly affected in the case of a breach. BTX B.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . 640 x 480 B. NLX D.actualtests. Outdated or corrupt print driver. which of the following provides the MOST room for effective cooling? A. C. company's intellectual property and proprietary information." . Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. B. but the printer does not print the job. equipment from abuse and misuse.www. ATX C. A print job is waiting in the print queue. Printer configuration is incorrect. B. D. D. .

QUESTION NO: 617 A CD drive is a type of: A. optical drive. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. B. hot swappable drive.co m 190 . the back up tape drive configuration. D. SD flash drive C. 800 x 640 D. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. SODIMM D. D. C.actualtests. solid state drive. C. DVD/RW drive B." . number of installed hard drives.com Ac tua lTe sts . SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. CGA's resolution was 320 x 200 . the number of partitions across multiple hard drives. how data is distributed between multiple drives. Answer: A "Pass Any Exam. network drive. Any Time. and SVGA resolution is 800 x 600. EGA's was 640 x 350.CompTIA 220-701: Practice Exam C. B.www.

equivalent to the original power supply wattage. Automatic integrated surge protection is provided through the upgrade. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. C.com 191 Ac A. B. Automatic voltage detection between 110 and 220 voltage is provided. AGP slot D.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. Two processors installed on the motherboard D. equal or lesser than the original power supply wattage.3 volts of power to the computer.actualtests. Thermal grease between the processor and the fan C. it is important for the output to be: A. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . auto sensing from 100 to 240 Volts." . IDE drive C. Thermal grease between the processor and theheatsink "Pass Any Exam.www. The computer can run faster because of the larger power source. equal or greater than the original power supply wattage. Thermal grease between the fan and theheatsink B. The addition of 3. Any Time. it must have which of the following? A.co m . B. tua On a desktop computer. C. D. DIMM chip B.

The scanner must be configured to read the code(s) desired. which of the following should occur? A. The computer will not pass POST.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. Any Time. The scanner must be installed between the PS2 mouse and the computer. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. C. The flatbed scanner must be removed. the computer must be equipped with which of the following? A.www. "Pass Any Exam. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). The barcode scanner should be set up in the computers BIOS. B.actualtests." .com Ac QUESTION NO: 626 tua lTe sts . The OS will have to be reinstalled. D. C. Hyper-V technology C. The memory speed will decrease. Answer: A When installing a barcode scanner on a computer. Hyper-threading technology D.co m 192 . D. Double the clock speed on a 32-bit processor B. Which of the following statements is MOST likely true? A. The computer will overheat. B.

To allow LAN/WAN switching Answer: A. A. To provide additional USB ports for the laptop E. Inkjet D. E. Impact B. The power supply is not connected to the system board.com 193 Ac A. sts ." . D.ini file. Windows has a corrupt boot.CompTIA 220-701: Practice Exam A. A memory chip is defective. B. C. Any Time. Laser Answer: A QUESTION NO: 629 Answer: A. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. A PCI card is not correctly seated.co m . To allow peripheral devices such as a monitor to remain attached B.actualtests. To provide additional software security to the laptop D. The CRT display has failed. Which of the following could be contributing to the noise? (Select TWO). To allow additional power to be available to the laptop when docked C. CPU B.B QUESTION NO: 630 The user states the desktop computer is very noisy. Duplex C.www. Which of the following is the possible cause? (Select TWO). Hard drive "Pass Any Exam. Cooling fan C.

www.CompTIA 220-701: Practice Exam D. The repairs go as planned." . B. Which of the following technologies is capable of this functionality? A. relaying details of the repair to save the technician time.actualtests. Motherboard E.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. D. and personally contact the owner to update on the status of the repairs. D. Memory chip Answer: B. and due to space constraints. leave a copy for the company owner. B. DVI-D "Pass Any Exam. Boot to Last known Good Configuration. Boot from Emergency Boot Disk. asks to have a single-connection that will carry video and audio to and from the PC. Document the work done at the firm. C. Document the work done at the firm. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. the owner would probably not want to be bothered during the work day. Document the work done at the firm and leave the company owner a voicemail. Boot from LAN.co m Answer: B . ask one of the assistants at the company to contact the owner. QUESTION NO: 632 A.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Call and/or email the owner the status of the repair and answer any remaining questions they might have. C. Which of the following would be the BEST course of action for the technician to take? sts . Any Time. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Boot in Safe Mode.

B. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. DVI-I C.1 D. Keep the power supply within acceptable temperature ranges. Mini-PCI card B.www. B.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Express card C.co m 195 . C. Memory has to be installed in matching pairs. using chips equal to or larger than 1GB in size. D. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A." . The motherboard jumpers need to be properly configured.com Ac A. Keep the hard drive within acceptable temperature ranges. Keep the processor within acceptable temperature ranges. C. "Pass Any Exam.actualtests. VGA D. in marked matching slots.CompTIA 220-701: Practice Exam B. PC card 7. PC card 8. Memory has to be installed in same speed and size modules. which of the following is true? A. Keep thenorthbridge chip within acceptable temperature ranges. Any Time.

Run a high powered magnet over the drive several times. Memory has to be installed in marked matching slots. Which of the following would be the MOST cost effective cable to choose? A. WiMAX B. Fractional T1 C. Use a multi-pass third party formatting utility. Coaxial C. B. Fiber D. Satellite D." . 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? . C. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Use Windows built-in Disk Management utility and format the disk.CompTIA 220-701: Practice Exam D.actualtests. D.co m Answer: A 196 . the company is being forced to run the lines along power wiring and overhead lighting. Any Time. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. UTP B.www. Reformat the hard drive. using at least five passes. STP Answer: D "Pass Any Exam.com Ac tua lTe A. Due to limited ability to conceal cabling within walls.

A.co m .www. Windows XP Professional E. Which of the following operating systems currently include this functionality? (Select TWO). WindowsVista Ultimate B. Windows Defender D. WindowsVista Business D.C QUESTION NO: 642 A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Security Center B.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Fuser "Pass Any Exam. Four D. Device Manager C.actualtests. Two C. Windows Vista Home Premium Answer: A. One B. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents." . Any Time. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows 2000 Pro C.

10.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. ping a 192.168. Toner D.www. ping t 172.68. ping v 10. 100Mb B.actualtests. regedit D. by design. "Pass Any Exam. Ribbon C.1.16.11 B. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) .CompTIA 220-701: Practice Exam B. Any Time. Liquid ink Answer: C QUESTION NO: 644 Network hubs.5 C. edit C. 10Mb D. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. msconfig B." .0.122.5 D. can run at which of the following modes? A. Full duplex C.18. ping f 189.co m .com 198 Ac tua lTe sts .

C. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. MSCONFIG was used to enable the computer services. The RAM has been inserted backwards in their slots.actualtests.www. Upon power on.ini file. C. B. MSIEXEC ." . MSCONFIG was used to disable the computer services. The physical printer online light is lit. PERFMON B.co Which of the following utilities is used to perform a baseline on a hard drive? m . Any Time. MSTSC D. The BIOS revision is the latest version. D. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. The monitor is not plugged into the video card. Which of the following choices is MOST likely the cause? tua lTe sts A. the operating system will only recognize 1GB of RAM.com 199 Ac A technician is adding RAM to a PC. Which of the following is the MOST likely cause of the issue? A. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. MSCONFIG was used to execute the win. The PC BIOS does not support the new RAM size. no errors are reported and the data cable is connected.ini file. B. MSCONFIG C. D. MSCONFIG was used to execute the system. Which of the following is the MOST likely "Pass Any Exam.

co m 200 .1.0.0. B. C. The Print Processor has been changed in Printer Properties.1. localhost 128.1 D.www. The Use Printer Offline option is checked.0. The Printing Preferences has been changed in Printer Properties. My Computer C. Device Manager D.0. Computer Management B.CompTIA 220-701: Practice Exam cause of this problem? A. ping 128. The Use Printer Offline option is not checked.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. Component Services Answer: A "Pass Any Exam.1 C.0 B. Control Panel B. ipconfig 127.0. ping 127. D.com Ac tua lTe sts . Performance Logs and alerts C. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.0. Any Time. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. System Information D.actualtests." .

co m 201 . Performance Logs and Alerts D.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A." . My Computer B. Computer Management B. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A.actualtests. System Tray "Pass Any Exam. Startup Menu C. Control Panel D.www. Device Manager C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Component Services D.com Ac tua lTe sts . Performance Logs and Alerts D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Computer Management C. Device Manager C. Performance Logs and Alerts B. Any Time. Computer Management B.

System Properties C." . cmd B. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A.www. Any Time.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Properties B.actualtests. System Information .com Ac tua lTe sts A. msinfo32 D. Task Manager D. System Configuration B. dxdiag C. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Power Options "Pass Any Exam. System Information C. Task Manager D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.

" . 4.1 Answer: D QUESTION NO: 665 "Pass Any Exam.com Ac tua lTe sts . 192.1.actualtests.100 C.168.100. Simple File Sharing C.CompTIA 220-701: Practice Exam B. Any Time. Simple File Sharing B. Hardware Wizard D.1.1. Hardware Wizard D.168.10. Performance C. 172.1 B. 122.168. Event Viewer C. Power Options B. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Hardware Wizard D.co m 203 . Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.1 D. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.www.

28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 12 C.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 C. 8 B. 26 D. 10 B.com Ac tua lTe sts .www.actualtests. 26 D. 12 C. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A." . 64 Answer: C "Pass Any Exam. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 16 C. 8 B. Any Time. 10 B.co m 204 . 63 D. 26 D.

Router B.co m .actualtests.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. B. C. The battery is full and the laptop is plugged in.11b D. Allows multiple computers to communicate with each other in a network." . Connects multiple users to one computer. DSU C.11n C. Modem D. Allows multiple users to have access to a central gateway. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . keyboard. CPU "Pass Any Exam.com 205 Ac A. and that it gets unusually hot. and mouse.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11g B. Which of the following components is the MOST likely at fault? A. 802. 802. Connects multiple computers to one monitor. Any Time. Fan B.www. 802. 802. D. and there are no error codes or beeps.

Battery D. ESD strap C.www. Any Time. Trojan C. Spam D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.com Ac tua A. Logic bomb Answer: B "Pass Any Exam. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. Worm B.CompTIA 220-701: Practice Exam C. MSDS D. Cable ties B.actualtests." .co m 206 . Unsolicited mail that is sent electronically C. Collects user and program information usually for malicious purposes D. Produces unsolicited advertisements via pop-up messages lTe sts . Code that waits for a specific response before activating B.

WindowsVista Premium D. Unplug from the USB port.com 207 Ac tua lTe sts . Windows Vista Home B.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.co m . Virus B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. VPN C. Any Time. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. LAN D. C. Disable in the BIOS. B. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. Worm C. Adware D. WAN B. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Safely Remove Hardware Function. "Pass Any Exam. WindowsVista Business C.actualtests." .www.

Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. A complete restore of the hard drive D. Which of the following is the FINAL step that should be performed? . An established recovery point B. Start> Run>typecmd > nslookup B.actualtests.www. Any Time.CompTIA 220-701: Practice Exam D.co QUESTION NO: 681 m 208 . Start> Run>typecmd> dir D. Restart the OS. Escalate the problem to the next higher tier support shop C. Cycle the power to ensure that thent driver works B. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Start> Run> typecmd > ipconfig C. Document findings. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Establish a theory of probable causes of the incompatible driver D. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A." . A record of the administrative passwords C.com Ac tua lTe A.

Which of the following should the technician do? A.255. B. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. D. Ask if they have a modem. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before.www. Check to see if the NIC is functioning.actualtests. Check thatWiFi is enabled.168. NIC B.co m 209 . Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.1. 169. Stand by B.1 D.0.255 Answer: D A.10." .com Ac tua A technician wants to configure a Windows XP Pro laptop. The laptop also needs to be able to resume quickly from this mode.127 B.0. Any Time. WiFi Card "Pass Any Exam. 192. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. 127. however. Suggest they move computer around. Hibernate D.254. C. they are not receiving any WiFi signals. 255. Shut down C.1 C.255.

Right click on the print job and select resume. Contact the customer with a follow-up call.com 210 Ac tua A. B. lTe sts A week ago a technician completed several upgrades for a business. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. D. Have the customerrestart the computer to reset the keyboard for the customers profile. Which of the following would be the BEST course of action to take? . Email an assistant at the business to see if they are satisfied with the services rendered. Any Time. C. C. Right click on the print job and select cancel. The customer had the laptop working properly all day in a docking station setting. Which of the following is the NEXT action to take? A. Bluetooth D. inquiring how the systems are running and offering any additional assistance.co m Answer: B . Contact the customer with a follow-up call.www. inquiring when the next system upgrades can be started and offer discounts. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Right click on the print job and select properties. Email the business owner and offer discounted services for the next system upgrades. C. but is now attempting to use the laptop's embedded keyboard. The technician has not heard back from the client. "Pass Any Exam. D.actualtests. B. Right click on the print job and select restart.CompTIA 220-701: Practice Exam C. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A." . B. Question the customer to determine if they are using the embedded keyboard for the first time.

Check the keyboard drivers in Device Manager and reload if out of date. /v C. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A." .actualtests. Switch B. Where would be the proper place to configure this? A. /r B.www.com Ac tua lTe A. Modem C. /b D.CompTIA 220-701: Practice Exam D. BOOT. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Bridge D. BIOS D. Any Time.INI file C. PXE Boot Rom B.co QUESTION NO: 691 m 211 .

RAID 5 D. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts .co m 212 . RAID 0 B. RAID 1 B. RAID 5 D. Optical Drive D.com Ac A. RAID 6 D. CPU Fan C. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 0 B.www. RAID 1 C. RAID 1 C. Which of the following RAID arrays is the technician using? A. Which of the following is MOST likely failing? A. Processor B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. RAID 10 "Pass Any Exam. Any Time. RAID 5 C.actualtests." .

www. especially Ethernets "Pass Any Exam. CAT6 C. Fiber B. Fiber C. RG-6 C. UTP .co Which of the following cable types contains a foil shield inside the jacket? m 213 . Coaxial D. ST D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). STP B.com Ac tua lTe sts A. STP D. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector." . UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. RJ-45 B.actualtests.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. Any Time. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.

BNC C. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A.11n C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. DSL D. Fiber B. Coaxial B.com Ac tua lTe sts ." . UTP C. Any Time. ST D.11a B.11g D. 802.www. RJ-11 B. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Satellite C.co m 214 .actualtests. Bluetooth "Pass Any Exam. Fiber D. 802. 802.

DSL B. Spam C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Cable C.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet B. Adware sts . Spyware B. Adware D.com Ac tua lTe A.actualtests. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam D. Botnet C. Any Time. Fiber D." .

actualtests. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Worm D.com Ac tua lTe sts QUESTION NO: 709 . Power strip B. Internal hard drive D. Surge protector D. Uninterruptible power supply C. CD B. Botnet D. Any Time. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on. Spyware C. Adware C. Network Answer: A "Pass Any Exam." .co m 216 . Floppy C. Spyware B.www. without actually installing it on the workstation? A. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Spam B.CompTIA 220-701: Practice Exam A.

" . 400Mbps. 12Mbps. USB thumb drive D.co m 217 . "Pass Any Exam. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. D. 800Mbps.com Ac tua lTe sts . HTTPS C. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. Micro ATX C. Any Time. IDE hard drive B.www. FTP B. C.ROM drive C. DVD. ATX B. SMTP D. B. AT D. 480Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A.actualtests.

Fire resistant B.co m . Which of the following could be the problem? "Pass Any Exam. Increases length of cable D. 110/120 Volts AC or 220/240 Volts AC B." . the customer reports the NIC link lights for that computer are not on. 20 or fewer D.actualtests. 15 or fewer C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. AC or DC Voltage C. 6/12 Volts DC or 12/24 Volts DC D. In addition.www.com 218 Ac tua lTe sts . 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. Any Time. Lower latency C. 10 or fewer B. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A.

Update the device driver. Which of the following boot options will accomplish this? A. D. NTOSKRNL "Pass Any Exam. Firewall is not working. D.com Ac tua lTe sts Explanation: To troubleshoot this problem.co m 219 . C. B. Join the computer to the workgroup. Which of the following is the NEXT step? A." . Internet site is down. Network server is not working. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers.actualtests.www. the technician notices a yellow exclamation mark in Device Manager. Safe Mode D. Switch is not working. B. Boot Mode B. .CompTIA 220-701: Practice Exam A. you should update the device driver. C. Answer: D QUESTION NO: 719 After installing a network card. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Enable Boot Logging C. Re-install the OS. Any Time. Updating the device driver may help when an installed device isn't working properly. Where can the technician locate the NTLDR files? A. Remove and replace the network card.

SYS D.co m 220 . CONFIG. C. Connect the laptop to a monitor. Remove the battery. BOOT.www. D. Replace the power button. B. Change power outlets. OS installation disk C. lTe A technician is troubleshooting a laptop. which of the following is the FIRST process that runs? A. Replace the battery.SYS B. Upgrade the video card. but there is no video. B. Which of the following is the NEXT step to troubleshoot the issue? sts .actualtests. Any Time.COM Answer: B QUESTION NO: 722 When a computer is turned on. Replace the LCD.INI D. NTLDR C." . Upgrade the memory. C. When the laptop is plugged into an outlet it starts. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. NTDETECT.CompTIA 220-701: Practice Exam B. D. Answer: A "Pass Any Exam. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.com Ac tua A. Which of the following is the BEST solution? A. IO.

Additional memory needs to be installed. Check the manufacturer's recommended settings. "Pass Any Exam. The MBR B." . sts . The OS is not installed.com 221 Ac tua lTe A. B. Which of the following could be the issue? A. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. C.www. C. Which of the following should the technician do NEXT? m . D.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.ROM/DVD player into a laptop.co A technician installs a new CD. Which of the following is the MOST likely issue? A. The system is overheating. Any Time. Check if the drive is properly plugged in. D. Check the USB settings for the drive. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). The AC/DC adaptor D. The RAM is not seated properly.actualtests. The power-management console C. B. The technician powers on the laptop and the drive is not detected. Check to see if a disk is present in the drive.

Hard Drive D. System RAM B.CompTIA 220-701: Practice Exam A. Flattery Answer: C. to perform a technical risk assessment of employees within the company.com Ac tua lTe sts . Asking passive aggressive questions E. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. B.www.E QUESTION NO: 729 Social engineering is used to: A. communications in both directions simultaneously.actualtests. C. B. Assuming a position of authority D. Insulting the subject to motivate a response C. Requesting public information B.co m 222 ." . communications in both directions one at a time. D. acquire unauthorized information to achieve a goal. Answer: D "Pass Any Exam. D. C. printing on both sides of paper simultaneously. printing on both sides of paper one at a time. Any Time. Answer: A QUESTION NO: 730 Where is the power on password stored? A. to test sociological boundaries with in the company. CMOS ROM C. engage in harmless communication.

C. D. B. Port 21 B.www. tua lTe sts . It holds a log of the last three passwords used. It blocks popup ads. It pings a workstation from a remote server. A tool that tells a user of the workstation that they have exceeded their memory quota. D. A tool that allows a user to use the workstation as a telephone through the network. Port 25 D. Port 23 C. Port 25 D.actualtests. A tool that allows a user to connect to other computers." . Port 21 B. C. It retrieves email from the mail server. by default? A. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. Port 23 C. A tool that allows a workstation to tell the network that the workstation is present.co m 223 . B. Port 110 "Pass Any Exam.com Ac A.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. by default? A. Any Time.

Printer E.actualtests. System RAM Answer: B. Wireless router B. USB C. sts . Processor is going bad B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems.com Ac QUESTION NO: 738 tua Answer: A lTe A. overheating. Any damage to a hard drive caused by an intention or unintentional jolt or movement.co m 224 .www. Power supply D. A. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). B. Any Time." .C QUESTION NO: 739 "Pass Any Exam. D. and the hard drive stops working. A recognized method of disposing hard drives that contain sensitive data. Which of the following is the cause? A. Network D. A method of recovering lost data from a hard disk. C. RAM module is faulty C. electric shock felt on computer case. The user described the problems as: occasional rebooting. Excessive movement between system memory and virtual memory.

CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). B. C. Start> Run>cmd B. netstat B. Ctrl + Alt + B D. Any Time. A. Which of the following utilities could be used to check if there is a remote device on the network? A.actualtests. nslookup D. Function keys (e." . F9. Ask another technician to take over support for this user. Start> Run> Accessories> Command Prompt C. Start>Programs>Accessories>Communications> Command Prompt D. Explain to the user they need to fill out a work order for the computer issues.g. ipconfig C. Help the user with every issue that they call about and put all other work orders on hold. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. D.com Ac tua lTe QUESTION NO: 741 sts Answer: B . F12) B.www. Ask the user to call another technician for more in-depth assistance.co m 225 . Which of the following should the technician do? A. Shift + B C. Start> Programs> Accessories> Command Prompt "Pass Any Exam.

Which of the following is the FIRST step that the technician should do? A. C. Reboot the workstation and have the user log in again. Start> Control Panel> Run>cmd Answer: A. D.CompTIA 220-701: Practice Exam E. and all other users are able to print to the printer. NIC C. The manufacturer's documentation C. A past technician's documentation D. Riser card D. The cleaning label B. Any Time.actualtests. MSDS Answer: D "Pass Any Exam. There are multiple printers in the office. it does not print.co m 226 .www. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A." . B. Replace the paper in the printer.com Ac tua lTe sts . Which of the following places should the technician look to find the proper handling procedures? A.D QUESTION NO: 743 A user is trying to print to a network printer. every time the user sends a print job to the printer. Confirm the printer name where the user is trying to print. PS/2 B. Restart the print spooler service. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. however.

actualtests. LAN B. Any Time. Return to the manufacturer for recycling. B. "Pass Any Exam. provide protection from heat. Store in an air-tight container.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A." . Dispose in an incinerator. Three C. which of the following is the BEST way to dispose of the old cartridge? A. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.co m When applying the security settings to a network. WAN. assist with data transmission. B. D. One B. Seven D. prevent outside interference. C. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Put the toner into a sealed bag and then throw into the garbage. domain. Nine . C.www. prevent damage from weather.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. D. C.

B. Making sure the power supply will fit into the casing. D. What should be the BEST first step to resolve this issue? A. C.www.com Ac tua lTe A. Making sure that replacing the power supply is not cost prohibitive. There are no limitations." . Check to see if theCD. Make sure the network cable is seated properly in the users computer. Check to see if the network cables were terminated properly. C. C. Replacing it with a power supply made specifically for that unit. B. B. Any Time. Ensure that the CD drive is installed. Make sure that the disc is a CD and not a DVD. Ensure that shielded cable was used for the network.CompTIA 220-701: Practice Exam D.actualtests. Answer: D QUESTION NO: 750 A user reports that their CD.Rom is not reading a disc. Check to see if the BIOS register the drive. one power supply is as good as another. D.Rom is compatible hardware. Make sure that the network cable is not touching any other cables. workgroup. sts When a component has a proprietary power supply what is the main limitation? . which of the following would be the FIRST step to evaluate this issue? A. Answer: C QUESTION NO: 753 "Pass Any Exam. D. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance.co m Answer: B 228 .

CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. What is the manufacturer of the power strip/surge protector? Answer: A. D. A record of the ADMIN passwords.co m . powering up? B.www. Any Time. An emergency recovery disk (ERD). background checks for users. Other equipment plugged into the same power strip/surge protector also will not turn on. Is it a LCD or CRT monitor? E. C. A complete back up of the hard drive. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. D. Was the electric bill paid? D. smart cards. What would be the questions to ask this customer? (Select THREE). lTe sts . B. Answer: C QUESTION NO: 755 A. Is another piece ofequipment. complex user names.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. "Pass Any Exam.B QUESTION NO: 756 A remote Customer calls with a dead computer." . Did the computer and monitor work before? C. that is plugged into the same power strip/surge protector. B. The customer says the tower computer will not turn on and the monitor will not turn on either. Which of the following would be the BEST questions to ask the customer? (Select TWO). An established recovery point.actualtests. retinal scans. C.

Standby B. Create restore point D.CompTIA 220-701: Practice Exam A. Hibernate C. How big is your electric bill? B. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Always on B. Make a list of all programs that will need to be reinstalled in event of a system failure B. Standby D.www. Nothing. proceed with solution. Always on C.com 230 Ac A.co m . What kind of equipment is plugged into the power strip/surge protector? Answer: B. Wake on LAN "Pass Any Exam. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Has any electrical work been done recently? G. Can you or someone else check the circuit breaker for that receptacle? D." .C. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Nothing should be affected C. What is the manufacturer of the power strip/surge protector? E. Any Time. Is another piece of equipment plugged into the same power receptacle and is it working? C.actualtests.

Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Which of the following should the technician do? A." . Say nothing.co Answer: B m 231 . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Put on an ESD strap and inspect the internal components B. Explain that what is being done is extremely complicated and requires concentration. Which of the following is the BEST solution? A. It is getting to the point that is becoming a distraction. Check that the tube and capacitors are intact D. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home.com Ac tua A. Continue answering thequestions. Give them a list of blog sites and documentation that discuss the twoOSs D.actualtests. What is the BEST response to this question? sts QUESTION NO: 761 . the customer continually asks questions about every step being performed.www. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam D. end the conversation C. D. Dispose through proper channels or send it to be repaired C. Ask to be excused to use the phone to take a small break outside to get some air B. Tell the customer that both are excellent choices B. relax and try to be as calm as possible while working through the distraction C. Any Time. Throw it in the trash.

Raise the priority of the users jobs to the highest level. Between 8 and 10 characters D. Replace all CMOS batteries in the office B. Give the user permissions to cancel other users print jobs. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.www. Between 10 and 12 characters B. Between 6 and 8 characters C. 60 to 90 days C. Install a UPS in the office "Pass Any Exam.actualtests. B. Give the user a dedicated printer." . Have the user work after hours to finish their print jobs. Annually D. 90 to 180 days B.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. C.com 232 Ac A. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. D. Which of the following is the BEST option to alleviate this issue? lTe sts . Any Time. Install a generator in the office C.co m .

"Pass Any Exam.com 233 Ac tua lTe sts . There are UPSs connected to the equipment but they only last about 30 minutes. Any Time. Rolling back to an earlier configuration B. You decide to go to a prior restore point.CompTIA 220-701: Practice Exam D.www. Preparing system for Automated System Recovery (ASR) C. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C. Which of the following should you try FIRST? A. however they are not receiving any Wi-Fi signals.co m . Loading a full backup onto your workstation D. closes programs. Which of the following is the action that is being performed? A. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost." .actualtests. Suggest the computer be moved around. Use software that in case of an outage saves your work. and shuts down the computer B. but the computers gives an error that the computer has not been shutdown properly. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Have an employee work nights to perform the shut down when the power supplies battery is about empty D.

Which of the following would MOST likely solve the issue? A. Which of the following is the FIRST step to take to resolve this issue? A. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Check to see if the BIOS registered the drive. Answer: C "Pass Any Exam. C. B. Make sure that the disc is a DVD and not a CD. Check that the Wi-Fi adapter is enabled. Change the computer from a laptop to a desktop. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD. Change the power settings in Power Management. C.ROM has compatible hardware. Biometrics C." . D. D. Ask for model number.com Ac tua A. each time the customer closes the laptop the computer goes into standby. B.co m 234 . Any Time. Move the projector further away from the laptop. However. C.CompTIA 220-701: Practice Exam B. Ask if they have a modem. D. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Check to see if the CD.ROM is not reading a disc. Ensure that the device is working in Device Manager. Software firewall B.www. Change the power settings on the projector.actualtests. Smart card D.

com Ac tua lTe sts . D.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A.co m 235 .www." . B. Check for other equipment plugged into the same power strip/surge protector.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. repeat back the issue to the user to ensure understanding. Which of the following steps should be performed to check the monitor? (Select TWO). make the user promises to keep them quiet. tell the user to call back when they have calmed down. If the mouse has roller ball underneath could they examine it? B. C. C.D QUESTION NO: 776 "Pass Any Exam. B. D. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Answer: A. A. What is the manufacturer of the computer? D. What is the manufacturer of the mouse? Answer: A. Check the video cable to make sure it is still connected. be stern with the user. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. Check to see if the monitor and system hardware are compatible.actualtests. Which of the following questions should a technician ask this customer? (Select TWO). What type of mouse is it? E. What mouse driver are they using? C. A. Move the mouse and/or press the space bar to check if the computer is in sleep mode. E. Any Time.

C. Connecting to a parallel tape backup device D. The hard drive location in the computer.www. D. C. B.com Ac tua lTe QUESTION NO: 778 sts Answer: D . B. The manufacturer of the RAM installed in the computer. Which of the following should be checked? A. Create a restore point. Printing to an older printer C. "Pass Any Exam. Which of the following should be done FIRST prior to the installation? A. Remove unneeded external components. Update the anti-virus software. Perform backup of all data.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows." . Any Time. Which of the following MOST likely uses a parallel port? A. Upgrade all drivers. Which of the following should a technician check to resolve the issues? A. D.actualtests. Connecting a loop-back plug B. B. D. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. The amount of RAM installed. Hard drive location in the computer.co m 236 . The manufacturer of the computer and hard drive. Failed fan in the power supply. C. CPUheatsink seated properly.

Which of the following is the LAST step that should be performed? A.com Ac QUESTION NO: 782 tua lTe sts .actualtests.co m 237 .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. Escalate the problem to the next tier support. B." . Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Cycle the power to ensure that thent driver works. Document findings. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Hibernate D. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Any Time. C. Wake on LAN B. Standby D. Always on C.www. Establish a theory of probable causes of the incompatible driver. Always on C. D. actions and outcomes. Standby B.

B.co m 238 . two monitors. D.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . the customer is asking questions wanting to know every step being performed and why. D.www.actualtests. Send them off on a small task to get a moment to concentrate and finish the job. Dispose through proper channels or send it to be repaired. Move some of the devices to other outlets and replace the power strips with surge protectors. Zero B. and a mini refrigerator are plugged into one power strip in a single outlet. It is getting to the point that is becoming a distraction. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Six C." . B. C. Put on an ESD strap and inspect the internal components. CRTs are being replaced by LCDs. Which of the following is the BEST solution? A. C. Which of the following should be done to ensure safety? A. Answer: D QUESTION NO: 785 A. Throw it in the trash. Explain that what is being done is extremely complicated and requires concentration. B. two printers. Any Time. Ask to be excused to use the phone to take a small break outside to get some air.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Answer: D QUESTION NO: 784 A CRT has stopped working. Which of the following should the technician do? A. "Pass Any Exam. Continue answering the questions. Check that the tube and capacitors are intact. Twelve Answer: A QUESTION NO: 786 Two workstations. relax and try to be as calm as possible while working. Eight D.

Install software that saves work. and properly shuts down the computer. Replace the power strips with UPSs and eliminate the extension cords. Have an employee work nights to perform the shut down. There are UPSs connected to the equipment but they only last about thirty minutes. Install a generator in the office. Roll back to a previous restore point. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. C. D. tua lTe Computers are left on overnight to complete certain calculations and tasks. "Pass Any Exam. Replace the CMOS batteries to all affected equipment." . Prepare system for automated system recovery (ASR). Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Have employees shut down their computers before they leave and perform the calculation during their down time. B.www. D. Install a UPS in the office.CompTIA 220-701: Practice Exam C. Replace the power strips with surge protectors with longer cords. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Restore all files from a storage device. Install power strips in the office. D. closes programs. Load a full backup onto the workstation. Any Time. C. B. Which of the following actions should the technician perform FIRST? A. C.co m . B. Setup a hot site for the office so all data will be backed up.actualtests.com 239 Ac A. D. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS.

Any Time. B. Which of the following would the technician recommend for the client? A. D. Press the function key and then configure the projector settings. Which of the following should the customer perform? . Each time the customer closes the laptop the computer goes into standby. Install an access point. Which of the following should the technician do to solve this issue? A. Install a wireless modem. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Change the power settings in power management. Reboot the laptop to toggle image between screens. Change the power settings on the projector." .co m 240 .actualtests. D. Enable DHCP on the laptop. Use the function + f8 key to toggle between screens. The client would like to access the network from outside the home and on the top floor.com Ac tua lTe A.www. C. C. D. Answer: C "Pass Any Exam. B. Use the function + f10 key to toggle between screens. Use alt + tab to toggle between screens. Set the SSID code on the laptop. Change the computer from a laptop to a desktop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. C. B. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.

Install more memory in the system.www. The LCD backlight is failing." . Heatsink B. This might be an indication that the battery is failing and can no longer hold a charge. Install multiple fans. Cools the power supply C. CPU slot D. Use hyper-threading. Dissipates heat from the chips D. Install a liquid cooling system. The LCD inverter board is going bad. D. Answer: C. Prevents motherboards temperature from getting to low B.actualtests. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. AGP slot C. B. Any Time. Answer: B QUESTION NO: 796 "Pass Any Exam. C. C. B.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Which of the following is the BEST recommendation to make? A. Prevents the monitor from overheating lTe sts .co m 241 .com Ac tua Explanation: A. The screen is set to automatically dim to optimize battery power when power is disconnected. D.

16 12. Ergonomics B. B.com Ac tua lTe sts .www. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.actualtests. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. D. When the user connects the AC power.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. 169.168. Biometrics D.10 "Pass Any Exam. the LCD screen gets dimmer." . The screen is set to automatically dim to optimize battery power when power is disconnected. 192.1 C. The LCD inverter board is going bad. To provide insulation around the processor. Which of the following should a technician tell the user? A. C. To provide thermal transfer from the CPU to theheatsink.254. The LCD backlight is failing.1. the LCD returns to normal brightness. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop.0.co m 242 . 172. Smart key C. Which of the following authentication technologies can be used? A. Any Time. C. This might be an indication that the battery is failing and can no longer hold a charge. D. B. To protect the CPU from direct contact with theheatsink.16 B. To prevent memory vibration caused by theheatsink fan.

9 D.18." . 92. 192.253. 201.25.10.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.co QUESTION NO: 801 m 243 . 92.1 C. 192.168.128 B.9 D.254.168.10 C.16.1 B.25.29.25.1.1.254.18. 169. 192.CompTIA 220-701: Practice Exam D.16.29.253.com Ac tua lTe sts .1 B.1.www.168. 129.1.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.254.254.10 C. 201. 192.128 D. 129.18.168.16. 129. Any Time. 92.actualtests.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.128 Answer: D Which of the following IP addresses is a class B address? A.

254.10 D.168. 92.10.253.actualtests.0.1. 129. 9ca5rl D. 127.10 C.168.10 B. 192. 169.16.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.10.254.1 C. s1A@r4A&! B.18.168.0.168.com Ac tua A.16.10 B. 192.1 C. 201.10." . 255.www.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A. 192.1 D. June171988 C. comptia1 Answer: A "Pass Any Exam. 172.0.10.255 lTe Which of the following IP addresses is a loopback address? sts . 192.29.254.CompTIA 220-701: Practice Exam A.25. 169.co m 244 .255.128 B.255. Any Time.9 D.0.

B. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. D. Blu-Ray B. C.com Ac tua lTe sts . Recreate the problem. DVD D. WEP B. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. WPA D.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure.actualtests. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A." . Keylogger C. Any Time. SSID C. Take the computer apart piece by piece until the problem is identified.www. CD "Pass Any Exam. Document the problem. by default? A. Keyfob D. BIOS password B. Resolve the problem. Flash C.co m 245 .

Modem C. Any Time.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Graphics C. HDD D.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. PCIe B.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Capture D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A." .actualtests. DVD C. Parallel . Flash B. NIC B. IEEE 1394 D.

Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Touch screen D.CompTIA 220-701: Practice Exam A.www.actualtests. WindowsVista Ultimate C.11a B. Bluetooth C. Keyboard C. Windows 2000 D. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Infrared D. Any Time. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.co m 247 . 802.com Ac tua lTe sts QUESTION NO: 816 . WindowsVista Premium B. WindowsVista Basic B. Windows 2000 D. Windows Media Center C. KVM B." . Windows XP Answer: D "Pass Any Exam.

My Computer> System> Performance> Settings> Virtual Memory B. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Files can be larger than 256MB B. A. To allow RAID support C." . Network Neighborhood> Ethernet controller B.www. Support for file encryption D.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO).D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Add and Remove Programs "Pass Any Exam.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . To support dynamic disks B. Ability to share the file and folders Answer: B. Macintosh PC read/write access D.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. File encryption options C. Any Time. Legacy support for older systems . User access and permissions options E.

" . A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A.com Ac tua lTe sts QUESTION NO: 823 . ipconfig D.CompTIA 220-701: Practice Exam C. Never write down the passwords C. Hide a password document in the workstation D. Control Panel> Power Options D. Contain on a sticky note on the back of the monitor B.co m 249 . In a Windows Vista workstation. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. sigverif C.www. WPA Answer: C "Pass Any Exam. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. which of the following commands would the technician use? A. sfc B. WPA2 D. Any Time.actualtests. WEP64 B. WEP128 C.

B. Answer: C QUESTION NO: 827 A print job fails to leave the queue. the print spooler requires other services to be running first.com 250 Ac tua lTe sts . They state they need to upgrade the antivirus protection on the workstation.co m . Any Time. perfmon. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly.msc "Pass Any Exam. registry level services.www. primary services. driver level services. Which of the following services may need to be restarted? A. Give the caller the username and password. D. B. Which of the following should the employee do? A. dependency services. C. Give the caller the information and inform an IT manager. Refuse the callers request and inform an IT manager. C. These types of services are known as: A.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A. They ask the employee for their username and password. Refuse the callers request and inform the police. D." . Windows Spool Service C. Print Spooler D. Printer Driver B.

Check forWiFi radio on/off switch on the function keys. D. to describe their 1394 "Pass Any Exam. services. print D. such as i.co m . Check for an externalWiFi on/off toggle switch. eSATA C. Any Time. A dual-core 32-bit processor and a 64-bit operating system D.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire.www. A 64-bit processor and a Vista Home Basic operating system B. Check the Device Manager for a wireless network device. how might a technician determine if the unit has WiFi capability? A. IEEE 1394 D. Without knowing the specifics of that model. Check for an external antenna. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop." . printmanagement. 802. Other companies use other names. A 32-bit operating system and a 64-bit processor C. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. B.com 251 Ac tua lTe sts . C.link and Lynx.msc C.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. Serial B.actualtests.CompTIA 220-701: Practice Exam B.

Which of the following is the BEST response? A. which is the main circuit board for the PC. B. such as video devices. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM." B. D. I will let you know what happens after the repair. "I am not sure if your data will be lost I will confirm with my manager. This type of repair will not affect it. the phone rings. "Pass Any Exam. Any Time.co m . Your data should be fine. "I replaced some of the computer parts and now it is functional." . In the middle of doing the repair. Which of the following is the BEST action? A. Have the phone onvibrate before starting the repair. Take the call. please read it and then get back to me with any questions.www.CompTIA 220-701: Practice Exam products. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned." C." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. This is because it is not only high speed but also supports isochronous data. D. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. C. which means delivering data at a guaranteed rate. C. Well.com 252 Ac A. I replaced the motherboard. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.actualtests. Which of the following is the BEST response? sts . "Here is all my documentation for the repairs. Apologize and excuse oneself for a moment to take the call quickly outside the room." B. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. I cannot guarantee that your data will not be lost. I am not replacing the hard drive.

Which of the following is the BEST response to the clients next repair order? A. D. Show the client how to put the keys back on.www. Refuse to do the repair until the client learns how to type with long fingernails. while protecting the data from the operating system related issues? lTe sts . Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard.CompTIA 220-701: Practice Exam D. B. Keylogger C. Immediately leave and go to another room to take the call and deal with the repair later. Partition the drive into two logical drives. Hide the sensitive data from casual view using folder Properties . Do the repair with a good attitude. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system." . C.com 253 Ac A. but let the client know that the client will be charged extra for the same repair nexttime. B. Biometric fingerprint scanner "Pass Any Exam. C. Encrypt the sensitive data so that it cannot be read without a key. Front panel media lock B. making C: the OS and D: the data. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Any Time. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. D.actualtests. Do the repair. Partition the drive into two physical drives making C: the OS and D: the data.co m . Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.Attributes.

B. C. D. Which of the following is the BEST action to take? A. Tell the client they need to install a surge protector soon. Answer: A "Pass Any Exam. Check for and remove outdated components. Install an uninterruptible power supply (UPS)." . CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Leave it up to the client to take their own precautions. Any Time.www.com Ac tua lTe sts .CompTIA 220-701: Practice Exam D. C. B. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Remove excessive dust and loose items.actualtests. Larger power supply D. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A.co m 254 . Power strip C. Cover the extra power plugs not being used with electrical tape. UPS B. Replace all cooling fans with new ones. Unplug the computer after testing and recommend to the client that they need to install a surge protector. D.

The system specifications are still very good. Establish a plan. D. They have had the system for two years and use it primarily to download photos. Which of the following is the FIRST action to take? A. D.com Ac QUESTION NO: 843 tua lTe sts . music and browse the Internet. B. Increase the systems RAM. Defragment the hard drive.255.255. which of the following actions should be taken NEXT? A.255. C. B. Class B C. Class A B. Class C D. Any Time.0? A.co m 255 . Suggest purchasing a newer processor. Run CHKDSK on the hard drive." .0? "Pass Any Exam. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Formulate a theory. C.0. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. Document the actions.actualtests. Identify the problem.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Answer: B Which of the following network classes exists if the default subnet mask is 255.www.

actualtests. Class A B.255. Class B C.1? lTe sts ." . Class C D.0.com Ac A. Class B C. Class C D.168.co m 256 . Class B C. Class B C. Class A B.www. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.22. Any Time. Class C D.30.0? A. Class A B. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class D tua Which of the following network classes exists if a hosts IP address is 192.0.0. Class A B.1.CompTIA 220-701: Practice Exam A. Class C D.0.0? A. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class D "Pass Any Exam.

D. C. dynamic IP address. Router C. Any Time. static IP address.1? A. Hub D. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Class C D.1." . Class B C. Class A B.www. B. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Bridge . Switch B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.co Which of the following devices can automatically assign host IP addresses? m 257 .172.com Ac tua lTe sts A. reserved IP address.actualtests. Task Manager "Pass Any Exam. stationary IP address.

B. Any Time. right click on the print job and select pause. Double click theprinters icon. The components driver is not found. D. right click on the print job and select properties. right click on the print job and select cancel. The component is disabled. Double click theprinters icon. D.co m 258 . Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. Double click theprinters icon. right click on the print job and select restart. C. The component is not installed. right click on the print job and select restart. right click on the print job and select delete. Virtual Memory D. right click on the print job and select cancel. Double click theprinters icon. Double click theprinters icon. C.CompTIA 220-701: Practice Exam B. right click on the print job and select resume. B. D. Device Manager C. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. C. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. Answer: A "Pass Any Exam.actualtests.com Ac tua lTe sts QUESTION NO: 853 ." . Double click theprinters icon. The components driver is outdated. Double click theprinters icon.www. B.

General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. B. Double click theprinters icon. Which of the following is the MOST likely cause? A. right click on the print job and select restart. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. C.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.www. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. D. Print sharing has not been enabled on the host computer. Security D. D. The shared printer is not compatible with the host computers operating system. Ports C. Double click theprinters icon." .com 259 Ac tua lTe sts . Advanced B. Double click theprinters icon. right click on the print job and select resume. C. 10 "Pass Any Exam. Double click theprinters icon. Any Time. 5 B. right click on the print job and select cancel. right click on the print job and select properties.actualtests. The print drivers have not been installed on theusers remote computer. Simple file sharing has not been enabled on the host computer. Answer: C QUESTION NO: 857 In Printer Properties. B.co m .

D. A remote salesman must transfer contract data to the corporate office. A kiosk in a department store that looks up information in their online catalog. A remote user updating the antivirus software on their notebook computer. C. B. D. The technician has verified that the unit is working properly and is now updating the customer on the event. Please inform me if the PC will be processing more work than for which it was designed. Inform the customer of the expense that is being incurred.com Ac tua A.actualtests. lTe sts A technician has replaced a failed DIMM. B. Any Time. Only ask the customercloseD. C. C.co m Answer: C 260 .www. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. B. Answer: D "Pass Any Exam.ended questions. Please inform me if you continue to have any problems with this PC. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A.CompTIA 220-701: Practice Exam C. Please try to be more conscious of static when using this PC. Use technical acronyms to show your technical expertise. D. Be sensitive to the customer's culture." . 15 D. A user checking their personal email at an office. Which of the following responses would be BEST to use? . Please inform me if you think you want me to come back and check it again tomorrow.

Upgrade the hard drive and reboot the system. Before starting any work on the system. C. D.com 261 Ac tua lTe sts . Document the solution. Answer: A QUESTION NO: 865 "Pass Any Exam.actualtests. Inform the customer of the steps taken during the repair and continue to the next service call. Complete a full backup of the workstation before making any upgrades." . D. Which of the following is the NEXT step to take? A. B. C. Call the service manager and inform them of the current situation. B. A new service call is received. Remove the cover of the workstation case and use an ESD strap before the upgrade.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. B.www. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Any Time.co m . Unplug the workstation and begin the upgrade. Document the core actions and inform the customer the repair has been completed. with a response time to another site of two hours. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. share this with the customer and take any preventative measures. Call the service manager and inform them of the current situation. Follow the manager's instructions. Call the new service customer and re-schedule the call for another time. Call the service manager and inform them that the new service call cannot be made in time. which of the following is the FIRST course of action to take? A. share this with the customer and take steps to minimize the reoccurrence. Document the entire event. Call the customer and reschedule for another time. C. D. Which of the following would be the BEST choice to address this situation? A.

VRAM C. Installation of the NTLDR B. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. CMOS B. Installation of updated device drivers sts ." . D.actualtests. Proper configuration of the BOOT. TPM D.www. FAT32. you can use only NTFS file system because only NTFS support encryption.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . HPFS. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. NTFS. Any Time.com Ac tua lTe A.INI file C. B. C.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. NTFS-E is an invalid file system name. Partitioning and formatting of the hard drive D. CDFS.

and does not wish to lose any files in the process.CompTIA 220-701: Practice Exam A. 802.11n B. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. Dual-channel C.0 D. USB 2. Windows Vista Home Basic C. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). A.co m . Any Time. Which of the following is the MOST likely cause of the customers issues? A. WindowsVista Ultimate "Pass Any Exam. The customer has installed a new cordless telephone recently that uses the 2.com 263 Ac tua lTe sts . ESD D. Electrical surges C.4GHz spectrum. IEEE 1394a C.actualtests.www. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Windows Vista Home Premium B. RDRAM D. Double-sided B." . Windows Vista 64-bit edition D. RFI B.11g wireless signal. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.

Amperage Answer: C Explanation: "Pass Any Exam. If the print spooler service needs to be configured for multi-page printing. Any Time.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). A. D.actualtests. lTe sts A user reports that none of their documents are printing. Trojans C. If the printer needs a memory upgrade to print multiple documents at once.CompTIA 220-701: Practice Exam E. Freeware D. Hertz C. If the printer needs the queue cleared. The user sent ten different documents over a span of an hour.B . Wattage D. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives.www. Which of the following should the technician check FIRST? . Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. WindowsVista Business Answer: D. If the printer needs a firmware upgrade to print multiple documents at once.co m Answer: A. Frequency B. DLLs E.com 264 Ac tua A. C. Spyware B. B." .

Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. 32 B. 127 D. Lithium Ion D. The technician had planned to arrive five minutes early. C. Pull over. Any Time. Call another technician and have the other technician reschedule the appointment for another date. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present.com 265 Ac tua lTe sts . and explain the delay.www. It is standard among power supplies and has nothing to do with the devices connected to the power supply. call the customer from a mobile phone. "Pass Any Exam. call the customer and cancel the appointment. While replacing the power supply in your PC. B.actualtests. reschedule for another time. 64 C. Amperage and resistance are not selling points for power supplies. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Use an alternate route and get to the appointment ten minutes after the scheduled time.co m . D. Alkaline C. QUESTION NO: 875 How many devices are supported on a single USB port? A. you must be careful about the wattage it provides.CompTIA 220-701: Practice Exam Power supplies are rated in watts. Pull over. Nickel Metal-Hydride B." . Which of the following is the BEST course of action? A.

C. The user is attempting to install a local printer and has become frustrated and is berating the support staff.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. Speak slowly. and an error message of a corrupted file.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Remain calm and positive. the hard drive has failed and the data cannot be retrieved within the hour. Shut down the computer. B. using the various OS options available. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. As the technician begins to evaluate the situation. Work quickly. After listening to the user. Listen and ask questions using non-technical terms. to boot the computer and retrieve the users data to a shared network drive. The customer would like another computer so they can make their presentation that is due in an hour. D.www. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Which of the following is the BEST course of action? sts . Any Time. Advise the user to not do anything else. B.co m Answer: A . Which of the following is the BEST method of working with this user? A. until the technician can arrive and work on the computer themselves.actualtests. the customer demands the computer be replaced immediately. QUESTION NO: 879 A. explain with authority. C." . The company has provided remote control software. Which of the following is the BEST course of action? "Pass Any Exam. D. Repeat the steps multiple times so that the user can understand the computer terms.

Ignore the call. Document on the service record the steps the technician took to evaluate the drive. such as a data recovery service. D. Explain to the customer in non-technical terms. in case the customer decides to sue for loss of data.actualtests. but the data is gone. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. While the user is talking.com Ac tua lTe sts . explaining you will remote into the computer and assist in installing the printer. what has happened to the drive and explain the options available. Answer: D "Pass Any Exam. C. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Remain positive with the user. D. conducting an initial evaluation of the problem with the customer. Any Time.co m 267 . and then explain why they cannot get the printer installed themselves. explaining to the user the unit will be restored as quickly as possible. B. larger model. Immediately replace the hard drive with a new. C. they determine that the hard drive has failed. Request the customer to leave the room while the call is answered. B. The customer states they have important documents and photos on the drive which cannot be replaced. until they have completely calmed down. B. and then tell the user to try the install once again. as the school can be contacted later in day. Inform the customer about the need to take the call from the school." .www. Listen calmly to the user. C. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. D. Immediately stop working and leave the room to answer the call.CompTIA 220-701: Practice Exam A. Which of the following is the BEST course of action? A. Which of the following options is the BEST course of action? A. use MMC to grant administrative rights to the user. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. The technician receives a call and the caller ID shows the call is from the technicians childs school.

Any Time. D. .com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. C. D. They have checked the printer and found coworkers have been printing documents. Document the evaluation and actions taken. Which of the following is the NEXT step to take? A. Which of the following is the NEXT course of action? . Which of the following would be the NEXT evaluation step? tua lTe sts A. Re-evaluate the repair theory to ensure the issue will not occur again. the video card is failing. Check the power connections to the equipment and see if there is a surge protector in use. C. Boot to BIOS/setup and confirm the hardware settings are correct. Which of the following is the NEXT step to take? "Pass Any Exam. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. B. Check the work area and keyboard for foreign substances. B. Replace the PS2 keyboard with a USB keyboard and try again. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer." . B. Discuss options acceptable to the customer to address the issue. Test the computer to determine the probable cause of failure. Question the customer on any changes made to the computer before installing the video card.co m The technician has completed the repair action on the computer. D. Question the user to insure they do not attempt to make changes and break the computer again. Establish the probable cause of the card failure for the customer. C.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing.actualtests.www. Install an on hand video card and show the customer it is repaired.

Any Time. After installing the card with the administrative account. Install the card using the customers log in. Answer: B QUESTION NO: 888 A.actualtests. as this may have deleted the network printer. C. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer." . have the customer test the card using their log in. Ask the customer if they have installed a local printer at home.co m 269 . The technician has to boot. C. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. D. and then configure the card using the administrative account. B. and then install the drivers. check Network Places to ensure proper card functionality. After inserting the PCMCIA card. Which of the following describes the NEXT step to take? lTe sts .www. Which of the following actions will BEST resolve the issue? A. The technician has to turn on plug and play before the scanner will work. Ask the customer to open the printer properties and check the page size and paper orientation.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. The technician has to use Device Manager to update the drivers and then attach the scanner. The technician needs to install the scanner using the instructions provided. plug in the scanner.CompTIA 220-701: Practice Exam A. D. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. ensure the phone and modem properties are set for the local area code. Check that the network printer is connected to the USB port on theusers computer. C. B. After installing the card. B. D.

C. the Infraredport will no longer function. Docking stations will only work if an external power supply is connected. C. DNS D.actualtests. HTTP B. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO)." .co m . "Pass Any Exam. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. B. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab.com 270 Ac A. B. If the external keyboard number lock is toggled on. D. When the Bluetooth function is enabled. D. If wireless security is enabled on the network. A. TELNET C. B. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Bluetooth devices will need to add the security code. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. NETBEUI is unavailable on non-Windows operating systems. Any Time.CompTIA 220-701: Practice Exam A. C.www. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. NETBEUI is designed to be used on small size LANs. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . the embedded keyboard will not function correctly. NETBEUI can only be used on pre-Windows NT networks.

"Pass Any Exam. B. C. E." . and then attempt to print from the computer. tua lTe sts A customer reports that a computer can no longer print. is setup as the default printer. They are susceptible to failure typically caused by strong vibration or rough handling.www. D:\i386\utilities\console D. They have a larger platter than other magnetic devices. D. Any Time. Redirect the customer to another printer if available. and begin running diagnostics on the printer. Ask the customer which printer the customer prints to. turn the printer off and on. Which of the following is the BEST approach the technician should take? .com Ac A.co m Answer: D 271 . D. and send a print job. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A.CompTIA 220-701: Practice Exam D. run a self-test. B. Verify which printer the customer prints to. turn the printer off and on. ensure the device is still online. run a print engine test. Answer: A. C. D:\i386\tools\console B. D:\i386\tools /cmdcons C. NETBEUI can only be used with DHCP. Reinstall the printer drivers. They have no moving parts and can tolerate vibration. and verify the correct tray is being selected before printing.actualtests.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. NETBEUI is not a routable protocol. The customer works at a company where the users all print to networked printers. They require more power than other drive types.

C. and CD media. but not CD media." . and CD media.actualtests. and require more power. Any Time.com Ac tua lTe A.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . IDE drive C. USB hard drive B. and require less power. Flash drive D. DVD drives can readBlu-Ray media. and require less power. B.www. C. more reliable.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. B. DVD media. DVD media. DVD drives can readBlu-Ray media. and require more power. Blu-Ray drives can read Blu-Ray media. DVD media. Solid state drives are slower. more reliable. magnetic drives. Solid state drives are slower. Solid state drives are faster. Blu-Ray drives can read Blu-Ray media. SATA drive sts . D. but not CD media. which of the following holds true? A. D. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable. Solid state drives are faster. DVD media. more reliable.

" . FTPS C.com 273 Ac tua lTe QUESTION NO: 901 sts . where a router interconnects devices on a network. Which of the following ports needs to be blocked to prevent Internet access? A. 21 C. by default? A. A switch interconnects one or more networks. A router broadcasts all data packets that are sent on the network. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. A switch interconnects devices on the same network to be able to communicate. FTP B. and a switch transmits data directly to the device. 20 B. Any Time. C. Liquid cooling systems are more effective at cooling the processor.actualtests. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. B. "Pass Any Exam. B. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. 23 D. Liquid cooling systems are less efficient than the traditionalheatsink technology.co m . C. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Liquid cooling systems are less effective at cooling the processor. HTTPS D. D.CompTIA 220-701: Practice Exam A.www. where a router interconnects one or more networks.

NTFS B.co m 274 . and a router transmits data directly to the device. Update the device drivers. Hibernate Answer: D "Pass Any Exam. B. A switch broadcasts all data packets that are sent on the network. CDFS D.com Ac tua lTe sts . Suspend D. FAT32 C. Format the hard drive.actualtests. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. Any Time.CompTIA 220-701: Practice Exam D. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC.www. which of the following is the BEST task to perform? A. D. Wake on LAN (WOL) B." . Backup the hard drive. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Standby C. Partition the hard drive. which of the following file system formats would be the BEST choice for security purposes? A. C.

but WPA2 was the most secure standard. Device Manager B.com 275 Ac tua lTe sts . WPA was an upgrade. Encryption type D. WEP was the original encryption standard developed for WiFi networks.co m . Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA D. Broadcast name B. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WPA2 Answer: D Explanation: WPA2 is the more secure 802. Security key used C. WEP B. Disk Management D. Any Time." . WEP2 C.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A.11i network standard that ensures the most secure wireless encryption.www. System Information C. but that could be easily hacked.actualtests. SAFER+ is used to encrypt Bluetooth communications.

C. Drive lock D." . Which of the following has MOST likely been performed? A.actualtests. Malicious code that can propagate itself to different host files. A program that is used to track user information for commercial reasons. Ctrl + Alt + L D. QUESTION NO: 910 Which of the following BEST describes a virus? A.co m 276 . "Pass Any Exam. IR scanner B.www. Port 25 is no longer being used. Any Time. B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. D. A program that appears to be harmless but has a malicious agenda. Ctrl + Alt + Esc B. A malicious program that spreads itself in a system without the need of a host. Fingerprint scanner C. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. B. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . Port 25 has been opened.com Ac A.CompTIA 220-701: Practice Exam A. Windows Key + D C.

The hard drive is set to pre-format conditions.com 277 Ac tua lTe sts .www. m Answer: B . BIOS security D." . Port 25 is running at full duplex. Username and password B. Data has been backed up. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. B.CompTIA 220-701: Practice Exam C. The hard drive has been reformatted. Biometrics C. C. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. D. Any Time. SATA B. Which of following drive types did the technician install? A. PATA D. Port 25 is setup for port forwarding. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A.actualtests. Solid state Answer: D "Pass Any Exam. D. IDE C. Data has been restored.

Dual-layer DVD B. CCD barcode reader B.www.com Ac tua lTe sts .actualtests. Solid state B." . Single-layer DVD D. Floppy disk C. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.7GB? A. Laser barcode reader C.7GB of data. Optical C.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.co m 278 . Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Any Time. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. FDD D. IR keyboard D.

Task Manager B. Task Bar D. Event Viewer "Pass Any Exam. Start Menu C." .co m 279 . S-Video C. My Computer D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Any Time. VGA D. Auto Alignment B. My Network Places B. Control Panel C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .actualtests. HDMI B.com Ac A. Degauss D.www. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A.CompTIA 220-701: Practice Exam A. Resolution C.

Satellite . Wireless B.co Which of the following network connections uses an analog signal? m 280 . Which of the following is an example of this feature? tua lTe sts A. Password C. DSL D. Dial-up C.www. Any Time. Cable D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scan B. "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Satellite C. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A." . Dial-up B. Verbal recognition D.com Ac Biometric authentication is a security feature preventing access to a device.actualtests.

800Mbps D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. USB 2. 480Mbps C. USB 1. 7 meters (23 feet) C. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 400Mbps B. Any Time. Desktop PCs D. Cell phones B.actualtests. PDAs "Pass Any Exam.0 B.co m 281 .0 interface? A.1 C." . 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 5 meters (16 feet) B.www. 10 meters (33 feet) D. IEEE 1394a D. Notebooks C.com Ac tua lTe sts .

co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 400Mbps D. 150Mbps B. Right click on My Computer > Properties > Computer Name Tab B. 63 D. Any Time." .actualtests.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.www. 300Mbps C. Control Panel > System Applet > Properties > Advanced Tab D. 15 C. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 7 B. Right click on My Computer > Properties > Network Identification Tab C. 800Mbps .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.

WindowsVista Business B.co m . Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C. Windows 2000 Professional D.RW drive Answer: B QUESTION NO: 934 In Windows XP. Optical DVD. CRT monitor C. Intel Pentium M B. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Intel Pentium 4 Extreme Edition D.CompTIA 220-701: Practice Exam A. which of the following is the proper way to delete a print job in queue? A. Intel Itanium C.www.actualtests. Any Time. Laptop LCD screen B. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. USB mouse D." . Intel Core 2 Duo "Pass Any Exam. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.com 283 Ac A.

actualtests. the cable is plugged in and the PC is up and running. Answer: B While replacing an ATX power supply in an older model desktop PC. C. The StickyKeys option is enabled. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.co m 284 . Answer: B "Pass Any Exam. Which of the following is the correct cable to use? A. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. B. Which of the following is the BEST reason why this fix worked? A. Which of the following is the MOST likely cause of this situation? A. The ToggleKeys option is enabled. Older ATX power supplies are no longer available. 4-pin male to male D. numbers appear on the screen.com Ac QUESTION NO: 939 tua lTe sts . Any Time. After clearing it with the manufacturer." . Newer ATX power supplies are 20/24 pin compatible.www. C. D. The FilterKeys option is enabled. Newer ATX power supplies do not use pins 21 through 24. 9-pin male to male C. 6-pin male to 4-pin female B. B. The NumLock option is enabled. the technician observes the motherboards main power connector has less pins than the new power supply cable. Older ATX power supplies have a separate P4 connector.

Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A." .www. Print test page B.co m 285 . SODIMM D.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the front side bus D. Fiber B. Cable C. SDRAM B. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. DSL D.com Ac tua lTe sts .actualtests. Any Time. Printer settings D. Between the CPU and RAM B. On thesouthbridge chip C. RDRAM "Pass Any Exam. Print queue C. DDR2 C.

com Ac Which of the following wireless types. Any Time. Plenum B. BNC B. 802.www. UTP . 801. RJ-45 D." . 802.actualtests.11n C. STP D.11a B.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 .11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. ST C. 802. Non-plenum C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. by default. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A.11g D. has the GREATEST throughput and amount of coverage? tua lTe sts A.

www. Attach an external keyboard. Any Time. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Dealing appropriately with confidential materials B. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department.CompTIA 220-701: Practice Exam A. Trojan attack C. Press ctrl + alt + delete on the keyboard.com 287 Ac A. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. D. Maximum output wattage D. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Which of the following threats has been attempted? sts . The employees signing this memo and carrying out these new procedures is an example of which of the following? A.actualtests." . Update the keyboard drivers. B.co m . Which of the following is the NEXT step in the troubleshooting process? A. Denial of Service (DoS) attack D. Re-install the OS. The technician explains this is against company policy. Social engineering B. C. Maximum resistance C. Compliance in the workplace "Pass Any Exam. Maximum input voltage B.

www. and ATM. Despite the stricter performance specifications.com 288 Ac tua A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.A.CompTIA 220-701: Practice Exam C. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup." . Cultural Sensitivity D. A. It is company policy that all documents be labeled even if they are not sensitive.M. token ring. analysis and reporting technology (S. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Professionalism in the workplace D. 30 meters (100 feet) D. Self monitoring. Which of the following should be used? sts QUESTION NO: 952 . Event Viewer B. Task scheduler C.R. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Exceptions C. Configuration Utility D. 150 meters (492 feet) "Pass Any Exam. 328 meters (1076 feet) B. Which of the following security elements governs data sensitivity? A. 100 meters (328 feet) C. Any Time.co m .actualtests. Unclassified B.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Any Time. fixed resolution of an LCD is called the native resolution. Besides they only receive charge if the voltage is low. A. Alkaline D. . Native resolution B. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. This chemistry has a high energy density and is lightweight.com 289 Ac tua lTe sts . Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.www. Pixelation D. Contrast ratio C. NiCd B. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. NiMH C.actualtests.co m Explanation: The single." .

Desktop replacement D. Increased performance C. True B. Any Time. The motherboard must support ACPI D. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI.CompTIA 220-701: Practice Exam A. QUESTION NO: 959 "Pass Any Exam.www. and the operating system.co m Answer: B 290 . The BIOS must support ACPI B. Portability B. You always need to compromise in configuration when you purchase a laptop in your decided budget.actualtests. ." . The processor must support ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. YOU must be running Windows 95 or later C. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. the motherboard and processor must support the standard. basic input/output system (BIOS). In addition.

The SIMM is the predecessor to the DIMM. EMI Answer: A "Pass Any Exam. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.5v. 168-pin DIMM B.co m 291 . 72-pin SIMM C. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. Any Time. such as wireless communications. Point stick D. RFI B. Mouse C. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Touchpad B. 200 MHz and 266 MHz with operational voltage 2. 184-pin DIMM D. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick." .actualtests.com Ac tua lTe sts . ESD C. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. The SDR SDRAM uses DIMMs with 168 pins. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A.www. CRT D.

) A. Windows loads only basic files and drivers so that you can find out the configuration errors easily. D.co m What does Safe Mode allow you to do? .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Run Windows without processing AUTO EXEC. DOS B. Skip loading the Registry.www. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. The video card manufacturer's website C.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.actualtests. The manual that came with the card D. Worm C." .SYS B.com 292 Ac tua lTe sts A. Boot the system without scanning drives. C. Any Time.BAT and CON FIG. Where could you check for troubleshooting information? (Choose all that apply. Start Windows using only basic files and drivers. Another computer with the same video card B. . Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. The server log Answer: B. Logic bomb D. thus forming an image on the drum? "Pass Any Exam.

Defective toner cartridge B. C.actualtests.com Ac tua A password generator can be part of a password manager.EXE "Pass Any Exam. D. When a password policy enforces complex rules.www. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Developing D. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Dirty drum D. RDISK.co m 293 . QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. thus forming an image on the drum. it can be easier to use a password generator based on that set of rules than to manually create passwords. What can we benefit from a password generator? lTe sts . Worn pickup rollers C. B. Generators create new passwords every time a user signs in to prevent social engineering. Generators eliminate the requirement to establish log-in attempt limitations. Brokenfuser Answer: B QUESTION NO: 967 A. Generators extend the requirement to periodically change passwords. Generators eliminate a user's tendency to create passwords that can be a security liability. Automated System Recovery (ASR) B.CompTIA 220-701: Practice Exam A. Transferring C. Any Time. Writing B." .

co m .www. DC out D. DC out C. and CD media. which one accurately represents the input and output. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. respectively. DC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. CSMA/CD "Pass Any Exam. DVD media. DC in. AC in.actualtests. Any Time. AC out Answer: C Explanation: The AC in. of power supplies and AC adapters? A.com 294 Ac tua lTe sts . Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. OSI B. False Answer: A QUESTION NO: 970 Of the following voltage pairings. AC in. AC out B." .CompTIA 220-701: Practice Exam C. True B. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. CSMA/CA D. Enhanced Startup Disk (ESD) D. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. you need to use Automated System Recovery (ASR). ISO C. A.

802. Complete B.co m . 802. There is no such option as Complete backup. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.11g tua Which of the following wireless IEEE standards operate on the 2." .actualtests.11d is not a commonly implemented standard.www. 802. Incremental D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11b C. 802.) lTe sts . The normal backup clears the archive bit after backing up to let the system know that the file was backed up.11g.4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Any Time. Normal C.com 295 Ac A.11a operates in the 5GHz range and 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Copy backs up all files but does not clear the archive bit.4GHz radio frequency range and are directly compatible with each other are 802. 802. Although Incremental backup clears the archive bit.11d D. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11a B. you need to select the normal backup type.11b and 802. it only backs up files the files that have changed since the last backup. QUESTION NO: 973 Answer: B.

Security zones D.actualtests.BAT B. Perimeter security B. INSTALL. Mantraps C. QUESTION NO: 977 "Pass Any Exam.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. SETUP.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. . 2." . WINNT32. 1.co m 296 . It is the first layer of access control that is intended to delay or deter entrance into a facility.CompTIA 220-701: Practice Exam A.www.EXE C. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Any Time. WINNT.88MB. The extended-density 3½? floppy diskettes can be formatted to 2.EXE D. 720KB C.44MB. 360KB B. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.44MB D.

True B. ERASE C. ATT RIB D. BUS C. Swap file issues OE. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. Ring D.com 297 Ac tua lTe sts .Only attributes on the file before you replace the file? A.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. System.www. AUTO EXEC.Boot file issues Answer: C "Pass Any Exam. System files not found B. Configuration file issues C. Star B.BAT issues D." . which command do you use to remove the Hidden. A. Any Time. UNDELETE B. and ReaD. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first.co m .actualtests. and then remove it from laptop.

www. True B. B. Any Time.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. Hidden. Smurf attack C. m 298 . The server indicates that it has exceeded its session limit. System "Pass Any Exam. Read Only C.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. True B. Virus attack D." . Which type of attack is probably occurring? A. False . Archive D. TCPACKattack B. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.com Ac A. False tua QUESTION NO: 983 lTe Answer: A sts A.actualtests.

actualtests. What services are associated with these ports? (Choose two.D QUESTION NO: 986 A. and System attributes on the files. FTP C. You notice that among all of the other ports. Refer to the following Internet connectivity methods. HTTP D. DSL D. They are supported by NTFS files system. True "Pass Any Exam. Telnet B. eSATA and Express Card/54 are examples of hot pluggable devices A.CompTIA 220-701: Practice Exam E.) A. Cable B. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden. HTTPS Answer: C. The attributes such as Encryption and Compression are not supported by FAT 32.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Compression Answer: A. Dial-up Answer: C QUESTION NO: 987 USB. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.co m 299 .B.www." . Any Time. port 443 and port 80 have been disabled. Archive. Read Only. Satellite C.C.

D.ROM drives. Because it is antiquated technology. Like a hard drive. User Accounts C. CRT B.25-inch form factor and must be installed in the larger drive bays C.actualtests.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts QUESTION NO: 989 .www. B. POST B. floppy disk drives can no longer be purchased new. CCFL C. LDAP Answer: C "Pass Any Exam. is necessary to be entered before booting into the operating system? A. once setup. BIOS D. you must insert the connector correctly or the drive can be damaged. LED Answer: B QUESTION NO: 990 Which of the following password. the floppy drive requires no external access.co Answer: D m 300 . Although some drives might not clearly key the receptacle for the Berg power connector. Like DVD. floppy drives have a 5." . Hide answers/explanations Atypical backlight technology is A. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. Any Time. LCD D.

the portable computer will automatically connect to a wireless network. Driver signing D. Which of the following feature enables that? A. D. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Live CD B. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location.actualtests. modern operating system on a computer lacking mutable secondary storage? A. For example. a portable computer with a docking station is generally connected to a local wired network.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. however. Any Time. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations.www. which statement concerning CPU and RAM configuration is most true? A. B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. if it is used in a hotel or on an airplane. Hardware profile C.com Ac tua lTe sts . "Pass Any Exam. Network C." . YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Roaming profile B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Floppy D.co m 301 . C.

actualtests. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. FTP B. During your working hours. Remove PC card adapters B. malicious software that changes the user's home page D. Any Time. Remove DVD. As an experienced technician. Remove Backlight D. VPN C.com 302 Ac tua lTe A. Remove LCD C. HTTP sts .ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. a customer calls you and is wondering what requires special attention if he wants to ship a laptop." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A.www. WAN D.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . malicious software that monitors Internet surfing habits C. malicious software that is self-replicating and self-propagating B. what is your recommendation so as to avoid the potential damage during transit? A.

www. True B. C:\System32\Win B.) A. D. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.com Ac tua lTe Refer to the following descriptions. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. C:\System\Windows32 C. A VPN is a secured line of communication between two points through a public network. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A.co m 303 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. C:\Win\System32 "Pass Any Exam.actualtests. B. DNS server Answer: A. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .B A." . Subnet mask C. Default gateway D. Any Time. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. C. IP address B.

what is the error that will be generated? ." . SPGA "Pass Any Exam. Windows protection error B.CompTIA 220-701: Practice Exam D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Inverter C.www. LPGA D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.actualtests. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. It also occurs when a program tries to access a memory address which does not exist.co QUESTION NO: 1002 m 304 . System lock-up sts When a Windows-based application attempts to access memory another program is using. Any Time. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Illegal operation D. ZIF C.com Ac tua lTe A. Socket479 B. Backlight B. Screen D. General protection fault C.

The dual layer capacity of Blu -ray disk is 50 GB. Any Time. Double-sided. Double-sided. Left-clicking the mouse and double-clicking the Taskbar C. No other given options can store roughly more than 17GB of data. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. double-layer DVD+R B. Controller C. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Hard disk D. single-layerBlu-ray disc C.www.co m 305 .actualtests. and then clicking and dragging D. Drive interface B.R D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Right-clicking the mouse and dragging the Taskbar to make it bigger B.com Ac A." . QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. single-layer DVD. Highlighting the Taskbar and double-clicking in the center tua lTe sts . pausing until the pointer turns into a double-headed arrow. Double-sided. Host adapter Answer: A "Pass Any Exam. Single-sided. Moving the mouse pointer to the top of the Taskbar.

Any Time. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system.www. You explain to them that not every attack depends on implementing advanced technological methods. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. you notice a discolored area. IDS system C. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. you decide to use your firewall to block the Telnet protocol.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. 23 D. you explain. A HDD magnetically stores data on discs that are known as platters." . Improper manufacture C. 22 C. and a host adapter. take advantage of human shortcoming to gain access that should otherwise be denied. controller.actualtests. QUESTION NO: 1007 To increase security. Power surge D. Which port will you need to block to prevent Telnet from being used? A. you're trying to educate users on the importance of security. Some attacks. What is usually a cause of this? A. Biometrics "Pass Any Exam. What term do you use to describe attacks of this type? A. Spilled liquid B. 21 B. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Social engineering B. Perimeter security D.co m .com 306 Ac tua lTe sts .

7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A.www. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. Other companies make use of other named such as i. lTe sts . 127 C. 63 D. /and D.link and Lynx.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. A. Any Time." .co m 307 . to describe their 1394 products. /? B.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. such as video devices. 15 B. This is because it is not only high speed but also supports isochronous data. which can connect up to __peripherals in a daisy-chained topology. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. It was used with trademarked name FireWire. /help C.actualtests. which means delivering data at a guaranteed rate.

Ipconfig C. Any Time. how can you start a search for files and folders? A. C. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). Answer: D "Pass Any Exam. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Daisy wheel D.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. D. Tracert D. Click Start-> All Programs-> Search." . Ink cartridge B. B.exe at the command prompt. Run search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Ping B.www.actualtests. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.co m 308 .com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Toner cartridge C. Left-click a directory and choose Find. Click Start-> Search. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. sts . This ink is fired through Ink Cartridge.

This is not a valid IP address . What class is this address? . Lift by bending over at the waist.com 309 Ac tua lTe sts A.actualtests. Keep records of accident reports.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.) A.1.226. Class A B.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. AT system connector B. B. which of the following are good procedures to follow? (Choose all that apply.www. Class C D. B.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. C. Attend yearly OSHA safe work environment seminars. Berg "Pass Any Exam.) A." . Class B C.18. D. Carry monitors with the glass face away from your body. D. Use a cart for heavy objects.co m You have a computer with the IP address 171. Answer: B. Display an OSHA poster in a prominent location. Provide properly maintained tools and equipment. C. Answer: C. Any Time.C. Ensure that there are no safety hazards in your path.

you see residue from previous images on the output. A bad erasure lamp D. What two things are the most likely causes of this problem? (Choose two.co m Answer: C 310 . the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A broken cleaning blade Answer: C.CompTIA 220-701: Practice Exam C.) A. True B. as well as additional ports. An overheating printer C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. to a laptop. S2 C. . S4 QUESTION NO: 1020 A. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. without sacrificing the mobile computing functionality of the machine.www.D QUESTION NO: 1022 "Pass Any Exam. S1 B.com Ac tua lTe sts The docking station adds expansion capabilities. S3 D. Any Time. For example." . A faulty transfer corona wire B. Molex D.actualtests.

Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. C. B.state drives D. So. you are responsible for fixing the problem. Any Time.actualtests. Give the customer an estimated time for repair based on the technicians assessment. The technician will get back to them as soon as possible. Inform the customer that others are waiting. Therefore they use Molex connectors. The 4 pin Berg connectors provide power "Pass Any Exam." .co m . there is something wrong with it. D. B. Molex connectors are used with PATA hard drives. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. What is the best answer to that? A. C. Recently. Before leaving the Repair Center. but he has no idea what the problem is. Memory cards C. SoliD.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. while Berg connectors are used with floppy drives.www. the customer is anxious to know when he might come back to pick up his computer. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. he takes the computer to the Repair Center and as a technician. Ask the customer to check daily to see when it is completed. SATA hard drives most often use the same type of power connector as PATA hard drives. D. Thumb drives B. Ask the customer when they would like to have the work completed.com 311 Ac tua lTe sts .

Any Time. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. "Pass Any Exam.000 volts is below human sensation. 300. Both SATA Power connector and Molex connector cannot be used on the same drive. 300volts B. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. Tablet C.000volts D.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A. It has a fliparound screen and can be held like a large notebook.actualtests. 30.CompTIA 220-701: Practice Exam supply to floppy drives. The charge below 3. SATA hard drives and PATA hard drives do not use the same type of power connector." .000volts C. 3. lTe sts .com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3.www. Netbook D. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.000 volts to feel a shock.co m . Luggable B. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. It also allows you to write notes directly on the screen with a special pen called stylus. The P8 and P9 connectors are used by AT-based motherboards.

eSATA and Express Card/54 are examples of hot pluggable devices A.co m 313 ." . Any Time.com Ac tua lTe sts . False Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.actualtests.www. True B.

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