CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

Flash C.actualtests. Tape D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket.www. Any Time.com Ac tua lTe A. SDD B. Trusted Platform Module (TPM) B. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.co m 7 . HDD Answer: D QUESTION NO: 20 "Pass Any Exam. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. D. The PC needs a 26-to-20 pin ATX adapter. Which of the following can be disabled in the BIOS to prevent this message from appearing? . B. The PC needs an AT-to-ATX adapter. Intrusion detection C. WiFi Protected Access (WPA) D. The PC needs a NLX to ATX adapter. The PC needs a 24-to-20 pin ATX adapter. C. Which of the following is needed to solve this issue? A." .

System Information B. MIDI C. Satellite D.com Ac tua lTe sts A. After extracting the driver. DSL B. Device Manager> expand 'Sound. Cable C. 6-pin mini-DIN D.www. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D. how would the technician update the driver? A. HDMI . video and game controllers'>double click on the name of the sound card> Troubleshoot' B. DVI B." . Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A.co m Which of the following connectors are used for musical equipment? 8 . Any Time.actualtests.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Hardware Compatibility List "Pass Any Exam.

255. "Pass Any Exam.www.0-223.com 9 Ac tua lTe A.255 D. Which of the following components has MOST likely failed? A. NIC D.255. the beep codes may vary. Dr.0. Any Time.255. C. Toner is sprayed to the media. D.255. Heat is applied to heat-sensitive media to create an image. 192.0.0. B. Watson D.0-191.0.co m Answer: A .255.1. 128.255. 224.0. sts In the laser printing process. 1.actualtests.255.255 B. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. and 2 short beeps. because of the wide variety of models shipping with this BIOS. Toner is applied to a photoconductor and transferred to the media.1.255 C. However." . Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.0-255. which of the following is true? .0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long.0. A wax-based substance is melted and applied directly to the media.255.CompTIA 220-701: Practice Exam C. Power supply C.1-126. Sound card B.

in which the keys are not typing anything within document editing software.co Which of the following connector types is used on CAT5e cable? m . Which of the following describes the method the technician would MOST likely use? tua lTe sts A.actualtests. NAT translation D. Floppy B.www. After questioning the user. WPA encryption B." . The technician comes to the conclusion that liquid was "Pass Any Exam. MAC filtering C. ST C. RJ-45 B. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. Any Time. the technician discovers that the user was eating lunch while typing the document. RJ-11 D.com 10 Ac A technician is installing Windows Vista onto a new computer locally.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A. DVD C. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. Blu-Ray D. BNC .

www. 6 D. Check the toner levels in the printer. PCI ." . 5 C. Any Time. chipset. Which of the following should the technician do FIRST? A. 3. C. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). D. B.CompTIA 220-701: Practice Exam spilled onto the keyboard. Make closing notes of the repair. but nothing is being printed on the paper. which of the following would be the NEXT step to follow? A. C. B. According to the troubleshooting theory.co m .3 V for power supply. A. because most of the electronic components (CPU. QUESTION NO: 33 "Pass Any Exam. AGP and ISA cards) used 5 V or 3. The printer successfully feeds paper through the unit while running the manufacturer's print test. 15 E.3 V rails. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. Ask the user open-ended questions. Replace the keyboard with a new keyboard. RAM.3 B. Check the ink cartridges for proper ink levels. Verify the system functionality. Replace the fuser in this printer.actualtests. D. Update the firmware in the printer.com 11 Ac tua lTe sts .B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. 24 Answer: A.

Update the video driver B. Smart card reader C. Any Time. 23 C.actualtests. Barcode reader B. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. when the video game starts the computer crashes.co m 12 .com Ac A. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Which of the following should the technician perform FIRST? A. Reduce heat on a component through evaporation C. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. Insulate a component from the friction of theheatsink B. Run a System Defragmentation D.www. 21 B. KVM D. 80 "Pass Any Exam. Roll back the video driver C. 25 D. Provide for heat transfer from a component to theheatsink D.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A." .

Leave the document open and do not mention it to the user and proceed with the work.actualtests. D. B.co m . Which of the following steps would be BEST to take? A. Ask the user to close the document so that the work can proceed. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. Power on password B. Flexible PVC outer jacket C. When the system is first turned on it will prompt for the Power On password. Recommended for ceiling use only D. Without it the computer will not "Pass Any Exam.com 13 Ac QUESTION NO: 39 tua lTe sts . Intrusion detection C. Complex logon passwords D. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Upon making the connection." . Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Any Time. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A.www. Copy the document to a network drive as a backup so that work can proceed.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem. Recommended for analog phone lines B. Close the document without commenting to the user and proceed with the work. C. the technician discovers the customer has a confidential document open.

and USB webcam installed and connected. The computer's BIOShas the flash drive above the hard disk in the boot order priority list.CompTIA 220-701: Practice Exam continue to boot. C.actualtests. the card refuses to fit into the expansion slot. USB printer. C. Any Time.com Ac QUESTION NO: 42 tua Answer: D lTe A. The expansion slot needs to be enabled in the BIOS first. The card is a PCMCIA card and the laptop supports PCI Express cards. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. RJ-11 C. Which of the following is MOST likely the reason? m 14 . B. However. BNC D. sts ." . D. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. Which of the following is MOST likely preventing the machine from booting normally? A.' It has a USB flash drive. Answer: B "Pass Any Exam. The card is a PCI Express card and the laptop supports PCMCIA.co A technician is trying to install a previous-generation expansion card into their new laptop. The card needs to have the compatibility jumpers set before it can be installed into the system. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. B. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. D. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. RJ-45 B.www.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

Start>Settings>Control Panel>Accessibility Options D." .www. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. the technician checks the port the printer is assigned to and finds it is set to LPT1:.D QUESTION NO: 64 While a technician is working on an employee's computer. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Leave the station and call another technician to complete the repair. C. D.co m . Take a long break to step away to relax and refocus. Upgrade the processor B. Update the BIOS C. A. B. which of the following are best practices? (Select TWO). It is inhibiting progress because the technician cannot concentrate and becomes irritated. A.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Start>Settings>Network Connections B. Start>Settings>Control Panel>Administrative Tools C. Delete existing programs D. Which of the following devices are the additional four pins used? "Pass Any Exam. Which of the following is the BEST course of action? A. Any Time. Delete personal data Answer: B. Upgrade the firmware E.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Request the manager to assist in the situation. After checking to make sure the network printer is available. another user begins asking irrelevant questions.actualtests. Politely inform the user that all questions will be answered later.

co m 22 . Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Cultural sensitivity C. Extra RAM D. Printer hardware problem C. Any Time. The user was able to print previously. Widgets D. Print spooler is not running tua lTe On a Windows computer. The processor C.actualtests. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. Timeliness D.com Ac A.www. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . a user is unable to print documents to locally attached printers or network printers. Applets B." . Extra drives B.CompTIA 220-701: Practice Exam A. Features C. Incompatible cabling B. Positive attitude Answer: A "Pass Any Exam. Personal calls B. Incompatible print driver D.

co m 23 .11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. mouse. 802." . Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.www. monitor. Use a slightly damp cloth and a vacuum D. Anti-spyware software B. and network when using a laptop? "Pass Any Exam.actualtests.11a B. Anti-adware software C.11b C. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. Use a dry paper towel and an anti-static strap C.4GHz band with a maximum data rate of 11Mbps? A. Use a lint free cloth and glass cleaner B. Anti-virus software D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. 802. printer. 802. 802.11g D.com Ac tua lTe sts .

255. Provide a way to recover corrupted print jobs through the command prompt.www. Restate the issue or question to verify understanding. C. Delete a virus that has infected the hard drive through the command prompt. Allow the restoration of a previously made image of a desktop through the command prompt. B.CompTIA 220-701: Practice Exam A. Listen and do not interrupt the customer. After they finish explaining.255 D.255 C.co m 24 .0 B.255.255. B. 224.0.255." . Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. Provide a way to access the hard drive in an emergency through the command prompt. Offer different repair options for the user's convenience. D. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Any Time. 127. a technician's NEXT course of action should be to: A. 192.0. D.com Ac tua A. C.0. Network hub C. Provide proper documentation on the services provided.0 Answer: D "Pass Any Exam. 255. Docking station D.actualtests. Bluetooth B.0. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts .

The processors contain 64K new transistors. The processors are made with a 64nm manufacturing process. B. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Blu-Ray D. SD card B. Stylus "Pass Any Exam. AMD Athlon 64 and 64 FX? A. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names.www. D. Zip drive C. C.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .actualtests. Dual core processing . The processors have an additional 64 instruction sets. SpeedStep technology C. Quad core processing D. Hyper-threading B. Any Time.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A." .CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. The processors provide a 64-bit register.

The hard drive needs ATA drivers loaded via the F6 option during install." . ISA D. Smart card C. CDFS . FAT32 B. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCI B. NTFS D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface.www.co m Which of the following file systems MUST be used when implementing EFS? 26 . Which of the following is the MOST likely reason? A. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. FAT C. PCIe C. Any Time. "Pass Any Exam.CompTIA 220-701: Practice Exam B.com Ac tua lTe sts A.actualtests. Biometrics D.

com 27 Ac A technician has a security device which displays a number that changes overtime. The hard drive is incompatible with Windows XP and needs replacement. D. The hard drive did not have the jumpers configured correctly and needs to be checked. After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. otherwise it may try to boot from floppy ). it will ask you if you want to install drivers. KVM C.www. Just at this point press F6 and show the drivers on the floppy. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A.actualtests. The hard drive needs SATA drivers loaded via the F6 option during install.co m . PCI Express card B. A smart card reader B. A biometric device D. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. Before the drive is replaced. which of the following troubleshooting steps should be done? "Pass Any Exam. PCMCIA card D. Of which of the following is this an example of? tua lTe sts . C. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. Any Time. A token device C. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it." . Docking station Answer: D QUESTION NO: 85 A.CompTIA 220-701: Practice Exam B.

MMC C.actualtests.co m .mmc B. software and network components? A. Device Manager B. Perform a backup D." . Any Time.www. services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. The Services window will open.11g has the potential to support up to: "Pass Any Exam. gpedit. services. The first is to use the MS Configuration Utility by typing msconfig.CompTIA 220-701: Practice Exam A. this is fine.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. The preferred way to make changes to services is to launch services.msc from the Run option on the Start Menu. followed by clicking the Services tab.exe D. but the information is limited. Identify the problem C. MSCONFIG Answer: B QUESTION NO: 89 802. If you want a quick visual of which items are running or stopped. msinfo32.exe in the Run box accessed via the Start Menu. Establish a theory of probable cause B.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. MSINF032 D.exe C. sts .

Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). C." The term is named after the color of the screen generated by the error. 54Mbps." . Firewall B.www. Save information for critical files before system shut down C.CompTIA 220-701: Practice Exam A. 100Mbps. 50Mbps.co m 29 .actualtests. Passwords D. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. Smart cards C.com Ac tua A. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. that causes the system to "crash. Driver updates for new installations B. Windows Vista Home "Pass Any Exam. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . B. 11Mbps. of a non-recoverable nature. Diagnostic purposes of a critical system error D. Windows Vista Ultimate B. D. Any Time.

Windows XP Home D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Swap the A/C adapter D. C:\Users\ D. CRT Answer: A." . Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Which of the following BEST solves this issue? A. Cordless phone B. Toggle theFn keys C. Microwave E. QUESTION NO: 95 A laptop's battery will not charge. Magnet D.CompTIA 220-701: Practice Exam C. C:\ProgramFiles C.co m . a technician should look in which of the following default locations? A. C:\Windows\System32 B.actualtests.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Plug the laptop into a UPS Answer: C "Pass Any Exam.com 30 Ac tua lTe sts . LCD C. Any Time. Remove all unneeded peripherals B.www. A.

www. B. RIMM B. BIOS B. SDRAM D." . DDR RAM C. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Control Panel C.actualtests. Internet Explorer Properties D. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. Any Time. C. Where can the technician configure this setting? A.com Ac QUESTION NO: 98 tua Answer: B lTe A. Which of the following memory types would be the correct type? A.co m 31 . A security encryption feature that encrypts wireless traffic with an access point for communication. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A network which has no connection to the Internet and is private by design. sts . A private tunnel through the Internet to securely communicate with a remote network. D.

PCIe B.co m 32 . IEEE 1394 "Pass Any Exam. Load the operating system into memory during power on. Test the essential components of the system during power on.com Ac tua lTe QUESTION NO: 101 sts Answer: B . \\computername\sharename C.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). CD. CD. EISA E.www. D. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.actualtests. Which of the following types of portable media offers the LARGEST storage capacity? A. DVD. AGP D. A. DVD. C. ISA C. SNMP D. B.RW C. Any Time. Check for the latest motherboard firm ware updates. Test the software and hardware drivers before the operating system loads." .DL B.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO). A. IP_ip_address E. USB 001 B.R D.

HTTPS D. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. SMTP B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. C. D.CompTIA 220-701: Practice Exam Answer: B.actualtests. Helpensure proper air flow through the case. QUESTION NO: 105 "Pass Any Exam. Answer: B QUESTION NO: 104 A. Helplimit radio frequency interference (RFI) inside the case. then the cooling of the PC changes dramatically.co m 33 . if your PC's enclosures are open.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. a technician notices that several unused expansion card slots have open ports. Any Time.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. HTTP C. Help limit electrostatic discharge (ESD) inside the case." . B. sts .www. Helpprevent moisture buildup in the case. However. The cooling of some components can be reduced or totally eliminated and can cause damage. This address can be verified from printer's configuration.

A technician has verified the printer is online and prints a configuration page from the printer. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing." .com Ac tua lTe sts . QoS for printing is not functioning over the LAN. The printer would not start printing again till that print job is removed from the queue. Which of the following is the MOST likely cause of the issue? (Select TWO).actualtests. B. To find this problem you can ping the printer from your computer. A job in error status is at the top of the print queue. A. Answer: C. RJ-45 "Pass Any Exam.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Print spooler view in the Printers Control Panel D.www. The printers IP address has changed. The print queue window from system tray B. E. BNC C. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. Sometimes. T-Connector B. Sometime if the IP address of the printer is changed you cannot print.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. D. C.co m 34 . New drivers have been released and need to be installed. Any Time. The printer needs to have a cartridge replaced. certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Properties of the printer from the Printers Control Panel C.

LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 8x E. D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." . 1x and 8x bus speeds can be used. C. 6x D.D QUESTION NO: 109 A. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. The Syntax IPCONFIG /all displays full configuration information. 3x C.CompTIA 220-701: Practice Exam D. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com 35 Ac A user calls and says they cannot get to the Internet. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. You can type the Ipconfig command by "Pass Any Exam. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). 1x B.www. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. A. Any Time. sts . 24x Answer: A. B. Start>Run>typeipconfig>click OK and ask user to read the results.co m . Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.actualtests.

Provides security for a network through the use of ACLs. Recovery console C. A. Secures network traffic through shared key encryption.. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). The DNS server strictly functions as an ip address lookup for a given domain name. Dynamically assigns IP addresses for easy client configuration. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command. Which of the following is needed to perform an ASR restore in Windows XP? A. The recovery process will start. Provides resolution of host names to IP addresses.www. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. you need Operating system CD and the recovery floppy disk that you have created. dxdiag "Pass Any Exam. Operating system CD B. QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A." . ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . B. Vendor recovery CD D. press F2.co m 36 . chkntfs B." at the bottom of the screen.com Ac tua lTe sts QUESTION NO: 111 .. D. Any Time. C.actualtests.

B. tracert D. Space set aside by Windows for use by the virtual memory swap file. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. Answer: D A. sts . D." . Parallel port B.actualtests. C. Any Time. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. ipconfig E.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. A potentially dangerous virus has been downloaded onto the system. Serial port C. A recovery partition put there by the manufacturer. Space reserved by the drive manufacturer for firmware.CompTIA 220-701: Practice Exam C. ping Answer: C. IEEE 1394 port D. Which of the following is the MOST likely explanation for this extra partition? A.www.co m . Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

Which of the following is the correct path to change the language settings? A. Change the paper. the technician has a discussion with the customer and reviews some examples of their print jobs. D. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. which you already know. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. The airflow is blocked. not from an application." . If that does not work then you may need to delete and reinstall the printer. Clean the toner cartridge.CompTIA 220-701: Practice Exam Explanation: First check the boot order.co m Answer: D .www. You should always use the test page feature from the printer properties. Control Panel> Accessibility Options> General "Pass Any Exam. D. Replace the fuser. B. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Which of the following should the technician do NEXT? A. The processor is improperly seated due to bent pins. to test printing. C. Excessive internal display brightness is set. B. Insufficient memory for the OS. C. sts . Having arrived onsite. Print a test page.actualtests. Any Time. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A.

11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. Which of the following standards of wireless card did the technician install? A.11b supports communication only up to 11Mbps. and Bluetooth supports communication up to 3Mbps. 802. Print a test page.11 standards. Cycle theprinters power.CompTIA 220-701: Practice Exam B. 802. D. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11x refers to the family of 802.co m 45 . Control Panel> Regional and Language Options> Regional Options C. When connecting the laptop to a wireless network. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. sts . Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802. the technician successfully tests for speeds of up to 54 Mbps. C. B. 802. Perform a self-test page. 802.11b D. 802.11x C.actualtests." .11g standard if you want to use a standard that can support communication up to 54Mbps. Control Panel> Regional and Language Options> Regional Options> Customize D. Reboot the computer.11g B.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802.www. Any Time.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

True negative C. Degauss the display and drives. B. Defragment the hard drive weekly. and then remove from laptop. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Clean out the dust with compressed air. False negative B. D.actualtests. C. Upgrade to Windows 98SE then to Windows XP Home. A. E. Remove the driver from Device Manager. Perform a clean installation of Windows XP Home. Answer: A. then to Windows 98SE then Windows XP Home. Clean out the dirt with a damp rag. D. Turn off the laptop. B.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Upgrade to Windows XP Home directly from Windows 95. C.www. Upgrade to Windows 95 OSR2. Stop the device. C. B. it is BEST to perform which of the following actions on a routine basis? A. and then turn off the device. Remove hardware in Control Panel." .co m 52 .com Ac tua lTe sts . Any Time. "Pass Any Exam. Which of the following describe the potential upgrade paths? (Select TWO).C QUESTION NO: 157 To lengthen the life of computer hardware.0 SP1 then Windows XP Home. Upgrade to Windows NT4. D. True positive D.

updated drivers.www.actualtests. C. but is unable to successfully install the drivers. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Answer: C QUESTION NO: 162 "Pass Any Exam.com Ac tua lTe A. The printer does not recognize the font type. The modem is not recognized in Device Manager. The computer needs to upload the print job. Which of the following would be the MOST likely cause of the problem? A. The paper needs to be replenished. The modem is not functioning properly. HKEY_CURRENT_CONFIG D. Which of the following is the MOST likely cause? m 53 . B. Any Time. a balloon in the system tray indicates a print job has failed to print. HKEY_ CURRENT_USER B. sts . Printer firmware needs to be updated. D." . The high encryption package is not installed.co When trying to print.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. HKEY_USERS C. The account does not have permission to install drivers. D. B. The technician has the correct. C.

actualtests." .EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts .com Ac A. LCD C.EXE B. which of the following should be removed to avoid damage during transit? A. Lithium D. SPUNINST. Masking tape C. PC card adapters B. TASKMAN. PROGMAN.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. CONVERT.www.EXE C. DVD. Which of the following should be used to repair the wire? A. a technician finds a wire with insulation damage from rubbing up against a cooling fan.ROM drive "Pass Any Exam. Any Time. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.EXE D. Electromagnetic Interference (EMI) B.co m 54 . Mercury C. Electrical tape B. Duct tape D. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer.

LDAP B. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Electromagnetic interference B.www. Any Time. Install ceiling fans in the room. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. D. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor.com Ac tua A. Use a moist rag to clean the vents monthly. POST C.co m Answer: C 55 .CompTIA 220-701: Practice Exam D. Which of the following is the BEST preventive maintenance procedure that the technician should perform? . C.actualtests. Directly spray the vents with compressed air. Radio frequency interference D. Which of the following should the technician take under consideration? A. BIOS D. High voltage discharge C. Periodically clean the vents using a small vacuum cleaner." . lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. B.

Which of the following can the technician do to better understand the customers issue? 56 . B. C. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. D. Which of the following should the technician keep in mind when setting up the lab? A. Location of the PCs with respect to each other D. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A. sts .co m A customer brings a PC for a technician to repair. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Get the customer contact information. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. DSL C. Cable management to avoid trip hazards B.www.actualtests. run diagnostic tests. Begin running diagnostic software and confirm findings with another technician. Electrical safety with the extra network cables C. Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer. Cable D." . Any Time.com Ac tua lTe A.

www. Allows for a portable computer to be easily moved without being plugged into an outlet. which of the following is broadcasted by default and should be disabled? A. Broadband C." . RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A.com Ac tua lTe sts QUESTION NO: 174 .CompTIA 220-701: Practice Exam A. Converts AC power to DC power that a computer can use to operate and charge its battery. DSL B. SSID D. D.co m 57 . Filters incoming voltage spikes and surges. C. Any Time. To change the voltage coming from the wall C. WPA B. Answer: D "Pass Any Exam. To allow alternating current to be used instead of direct current D. Changes DC power to AC power to charge the battery and enhances portability. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. B. WEP C. To allow the power supply to operate at different voltages B.actualtests. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Satellite D.

SODIMM B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. DDR B. Dot Matrix C. Impact B. SDRAM C.actualtests.com 58 Ac tua lTe sts A. DIMM C. Thermal B.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. SIMM D. DDR2 .co Which of the following has the speed of PC2700? m QUESTION NO: 177 .www. DDR3 D. Laser "Pass Any Exam. Any Time. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A." . Laser D.

com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. PCIe X16 Answer: C "Pass Any Exam. Thermal B. WAN sts Which of the following allows a secure connection between two points? .www. FTP D. ISA B." .CompTIA 220-701: Practice Exam C. VPN C.co m Answer: A . tua lTe A. Color Laser D. Inkjet C.actualtests. Inkjet D. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Any Time. AGP 4X C. PCMCIA D. HTTP B.

Replace the video card inside the laptop. Remove the hard drive and destroy it. ct23&P#h~ Answer: D A. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . Reformat the hard drive to a clean state using the format command. Run a large magnet over the top of the hard drive several times.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Make sure the laptop display is enabled. Make sure the OS has the latest video drivers installed.www. B. C. D. Remove the memory and destroy it. Replace the LCD inverter. C." . Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. D. B. SR1234ct B. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. CompTIA558475 C.co m 60 .CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. rw2%HN D.actualtests. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. Any Time.

www. USB 2. IEEE 1394 B. DDR333 C. IEEE 1394 D.co m 61 .1 C. SATA D. USB 1. Any Time.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A.com Ac tua lTe sts QUESTION NO: 188 .CompTIA 220-701: Practice Exam A. 100Mb/s B. 10000Mb/s D. 1000Mb/s C.0 C. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. DDR400 D. USB 1. PC2100 B. S/PDIF B.1/2. 1Gb/s Answer: A "Pass Any Exam." .actualtests.

www. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. Provides use ofPCIe X16 expansion slots. B. Provides access to larger hard drive partitions. "Pass Any Exam.actualtests. Start Menu D.com 62 Ac tua lTe sts A." . B. B. C. Set the resolution to the highest the monitor can display. The maximum amount of memory a given system can potentially have. Calibrate the monitor. Degauss the monitor.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides use of more powerful video graphics accelerators. Any Time. Control Panel C. . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. D.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . C. Program Files B. D. C. Data written to a disk located in a paging file that would not fit into the systems RAM. Set the refresh rate to the lowest the monitor can display. Flash memory used to hold temporary files before deletion. Provides addressing of memory beyond 4GB.

B. B. Built-in encryption standards B. Hibernate. Lack of drive heads and platters D. Any Time. Larger capacity than traditional magnetic drives C. and outcomes. Establish a theory of probable cause. collect all packets that are sent to any device on the LAN. C. C. Identify the problem.g. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. send broadcast packets over the LAN to all computers simultaneously. send packets to other network devices on the LAN instructing then to enter a low power state (e. D.www.co m Answer: D 63 . Verify full system functionality. resume from a low power state when it receives a network packet telling it to do so.actualtests.CompTIA 220-701: Practice Exam D. D. Answer: D QUESTION NO: 197 "Pass Any Exam. Document findings.com Ac tua lTe A. Off). Higher data integrity sts Which of the following is a characteristic of solid state drives? . Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. actions. A portion of physical RAM that is mirrored to the hard drive for redundancy." .

Move the computer and attach to the printer.E QUESTION NO: 199 Two users want to print to a USB printer connected locally. Was there a power outage since yesterday? B. Share out the printer from the attached computer. Are you sure you ran a find on the system and the program is just not misfiled? D.www. D. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Were there any new software updates done? Answer: B. Was any hardware installed since it last worked? C. Are you sure the power button is not stuck? B. Which of the following questions should a technician ask to help determine what occurred? A. it just keeps rebooting. Has the monitor been replaced recently? E.com Ac tua lTe sts . Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. B." . A. C. Which of the following RAID levels should be implemented? A. Any Time. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Set up a local print queue. Which of the following is the quickest way to accomplish this? A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. RAID 0 "Pass Any Exam. Purchase an external Ethernet print card. Is the power cable on the monitor loose? D.actualtests.co m 64 .

Elevate the call to a higher level of support. Any Time. Identify the user and associated problem. Answer: D A technician uses a call logging process in order to: (Select TWO).com Ac tua lTe sts QUESTION NO: 202 .actualtests. model. compose a record which allows user authentication. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. Assign an appropriate priority for the issue. RAID 4 D. select the appropriate priority level for the issue. E.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. track the process of the incident. identify common issues among multiple users. B. C. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer.www. C. A. D. D. Allows the operating system to be backed up with immunity to virus activity B. Allows the operating system to be rolled back to a previous point in time D. which of the following should the technician do FIRST? A. Answer: B. and serial number.CompTIA 220-701: Practice Exam B. B. Identify the hardware make. help maintain a balanced workload for the help desk technicians." .co m 65 . Allows the operating system to assigns dates so that user data files are backed up C. RAID 1 C.

co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Increased performance D. Dual-sided DVD .www. Increased network speed E. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Answer: A. DVD. Use thecheckdisk utility.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. D. A. Use the drive compression utility. Any Time. E.RW C.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). C.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO).actualtests.RW+ B. Longer chip life Answer: C. DVD." . Increase system security B. Utilize less memory C.com Ac tua lTe sts A. A. Use the defragment utility. Blu-Ray D. The hard drive light is constantly on. "Pass Any Exam. B. Empty the recycle bin and deleted email items. Userestore point to roll back the computer to a previous date.

C. Ask the customer to check daily to see when it is completed." .www. D.CompTIA 220-701: Practice Exam A. B. B.co m . RFID smartcards "Pass Any Exam. S-Video Answer: B. Encrypted passwords C. Add an exception to the firewall for the program. DVI C. C. QUESTION NO: 209 A. Run the program as a local administrator.actualtests. D. Logical token B. Give the customer an estimated time for repair based on the technicians assessment. Any Time. The user states that they do have Internet connectivity. VGA E. A. The technician will get back to them as soon as possible. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . and asks when it will be done. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Check for any updates to the program.D QUESTION NO: 208 A customer brings a PC in for repair. Check the Hardware Compatibility List to see if the program is not compatible with the OS. Which of the following is the BEST response for the technician to give? A. Inform the customer that others are waiting. Ask the customer when they would like to have the work completed. CGA D. USB B.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.

a user is reporting system crashes and performance loss.com Ac tua lTe sts . Which of the following would be the FIRST step in resolving this issue? A. Encrypts data traveling across the wireless network D. UTP C. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Disable the device in Device Manager.co m 68 .CompTIA 220-701: Practice Exam D. B." . Answer: C "Pass Any Exam. Coaxial B.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Ensures all users physically login to the wired network B. C.actualtests. Download and install updated drivers for the device. Contact the vendor for an RMA. Retinal scan Answer: D. Try installing the device to a different port or slot. Fingerprint reader E. D.www. Plenum D. Ensures that only certain devices can access the network C. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Any Time.

Safe mode B." . Wireless Zero Configuration D. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). the user would like the laptop to automatically switch to the wireless connection.actualtests. and after restarting their PC the display is no longer appearing. Hardware profile C. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following.com Ac tua lTe sts .ROM Answer: C. Driver signing B.CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver.www. Serial Cable B. Boot to the recovery console C. when locally connected. USB drive D. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. DVD. Floppy drive E. Any Time. Which of the following Windows features BEST accomplishes this? A.ROM C. When the laptop is removed from the docking station. Safe mode with command prompt D.co m 69 . CD. Which of the following boot options would be MOST effective in troubleshooting this issue? A. A.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network.

" . Windows reports that no antivirus software is currently protecting the system. Which of the following solutions would resolve this issue? lTe sts . Contained in a text file C. sysprep "Pass Any Exam. Contains AES encryption D.com Ac tua After successfully installing a free antivirus solution.www. Update the Antivirus definitions. Disable the antivirus logging in the Event Viewer. Disable antivirus protection withinSecurity Center notification. Any Time. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO).actualtests. Machine Debug Manager D. Obscure word in a dictionary B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. fdisk B.E QUESTION NO: 219 A. D.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.co m 70 . Contains numbers and letters E. Contains special characters Answer: D. System Restore C. Install the Microsoft Malicious Software removal tool. B. C. Security Center B. A.

telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. RIS only comes with Windows Server operating systems. 53 B.1 D.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. regedit D.168. Ghost is a third-party utility.co m 71 .0. and WDS is available in Windows Server 2003. 224. Windows XP Home C.1 C." .0. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . which comes with Windows 2000 Professional. 80 C.1 B.0. Windows XPMedia Center D.com Ac A.CompTIA 220-701: Practice Exam C.0. WindowsVista Ultimate "Pass Any Exam. 10.1. QUESTION NO: 221 Which of the following is a class A IP address? A.actualtests. 172. 192. you need to use the Sysprep utility. Any Time. WindowsVista Basic B. 110 D.1.16.www.

changes the boot sequence order. 650MB. can be used to modify desktop preferences. B. 4.7GB. Any Time." . 25GB.com Ac tua lTe sts . Answer: C QUESTION NO: 226 The edit command line tool: A.www.co m 72 .actualtests. makes changes to the registry. B. D. C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. a performance value of system components. the reliability and speed of search indexing. opens a text based word processor. remaining hard disk storage space. the speed and available bandwidth of Internet connections. B. a technician has determined what has caused the problem. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. D. D. C. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. 9GB. C. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.

D. perform a disk defrag." . Computer Management B. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. check the HCL. B. before performing hardware upgrades a technician should: A. actions and outcomes. C. Document findings. Ask the user opened ended questions to see if they agree with the cause. Task Manager D. clean each component with an approved cleaning solution. Barcode scanner C. C. Voice recognition D. Verify full system functionality. Optical recognition F. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Fingerprint reader E.co m .com 73 Ac tua lTe sts . archive old drivers. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. B. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). A.actualtests. REGEDIT C. Any Time. Establish a plan of action and implement the solution.CompTIA 220-701: Practice Exam A.www. Secure ID Token "Pass Any Exam. Smart card B. D.

D.www.CompTIA 220-701: Practice Exam Answer: C. Any Time. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. which of the following file system should be used in formatting the drive? A. ToggleKeys C. Start > Control Panel > System B. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam. FilterKeys B. NTFS B. Encryption Keys D. FAT D. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Right-click on theprinters icon and select Properties D.actualtests.co m 74 . Right-click My Computer thenselect Manage C. UFS C.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.com Ac tua lTe sts ." .

Power cord is loose. diskpart D. B. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Nothing else should be plugged into the UPS under a user's desk. Any Time. LCD monitor D. Laptop computer C. Which of the following is MOST likely the problem? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts .www. the AC adapter of the laptop and the computer. Bluetooth headset "Pass Any Exam. Laser printer B.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. The hard drive is in standby mode." . D. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.actualtests. Hard disk failure or operating system needs to be reloaded. format C. convert B. Mouse and keyboard need to be cleaned. C.com 75 Ac A.co m . Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor.

The PC is currently holding two sticks of 512MB PC2700." .CompTIA 220-701: Practice Exam B. Any Time. A. 5300 tua lTe A technician is installing a RAM upgrade into a PC.www.com 76 Ac A. and the technician would like to install an additional two sticks of 512MB PC3200. Reload the driver for the monitor. FilterKeys E. "Pass Any Exam.actualtests.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. 3200 D. Windows Event Viewer B. Data Execution Prevention Answer: B. C. Assuming the necessary slots are available. D. 2100 B. AM/FM radio D. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 .co m . Replace the display adaptor. Large screen television C. 2700 C. Power cycle the computer. Degauss the monitor. Which of the following actions BEST resolves this issue? A. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). B. Windows Defender C. CHKDSK D.

A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. B. WPA encryption D.co A computer is being sold over the Internet. D. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. An alert when the computer case has been opened C. Run FDISK on the hard drive. An alert at logon when an unknown user has tried to logon B. Pass all computer components near a large magnet.actualtests. sts . Erase the hard drive using a disk wiping program." . NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam.www. Reformat the hard drive to a clean state using the format command. WEP encryption C.com 77 Ac tua lTe A. MAC filtering B. A set of firewalls and anti-virus programs protecting the computer D. Any Time.

B. Connect to it through a computer share B. There is no way to tell how long this will take. Connect to it through a TCP/IP port C. Connect to it via an aD. We have identified the problem and we will have it back up as soon as possible. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Any Time.com 78 Ac tua lTe The file server had an expected outage this morning. We believe the problem is the network interface card.hoc wireless connection D. Video capture card D. Which of the following would be the appropriate response? sts .co m . Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN." . Is your work solely depending on the server? Try to not be upset because before you know it. A technician believes the on-board NIC is bad. D.actualtests. I am not the server technician so please do not take a bad tone with me. We will have it back up within the hour. C. a notice appears on the screen which says the site is being blocked by a filter. Hardware and software are not exact sciences.CompTIA 220-701: Practice Exam A." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website.www. TV tuner card B. Graphics card C. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. the server will be back up. One particular caller demands to know exactly how long the system will be down.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 0 B. E.www. D. B. Change theusers permissions so that they cannot create any potential problems in the future. RAID 1 C. RAID 1 C. Any Time. Document the system findings.actualtests.com Ac tua lTe sts . Answer: A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. A.co m 85 . RS-232 B. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. USB 1. and outcomes. Inform the user every step that was performed throughout the entire troubleshooting process. Verify full system functionality and implement preventative measures. which of the following should be done? (Select TWO). Inform the user that the computer may not function as it did before the problem occurred.1 "Pass Any Exam. RAID 5 D. actions. C. RAID 5 D." . RAID 0 B. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A.

" . WEP C.E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. MAC "Pass Any Exam.com Ac A. 802. SCSI D. SSID D.www. IEEE 1394 B.co m 86 . SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . PS/2 C.CompTIA 220-701: Practice Exam C. Any Time. Parallel D. NIC E. Modem F. Channel 11 D. MAC filtering C. A. NAT B.actualtests. Serial Answer: D.11n B. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).

MAC filtering D. SSID C. Security Center E.com Ac QUESTION NO: 276 tua Answer: B. the system will auto-select the projector on restart. Any Time. The projector is turned on. WPA key B. Accessibility Options sts . Press F1 to shift display to the projector.C lTe A. B. Go into Device Manager and enable the projector. C. D. Answer: A QUESTION NO: 277 "Pass Any Exam.www.actualtests. m 87 . Reboot the computer. but no display shows on the screen.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO)." . Use appropriate function toggle key to switch display mode. Which of the following could the technician do to send the display to the projector? A. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. User Accounts C. Administrative Tools D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. System B.

Return the system to the user. Secures network Internet traffic through shared key encryption. D. Digital Video Disc B. "Pass Any Exam. Any Time. Verify that all other parts of the system are working properly.44MB Floppy Disk Answer: B." . 1. which of the following should be the NEXT action according to the troubleshooting theory? A.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Solid State Drive F.co m 88 . B. Compact Disc D. Backup Tape C.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Inform the user of every step that was taken so the user can self-repair if the problem occurs again.D. Resolves queries for resolution of host names to IP addresses. B. Recreate the problem and reapply the solution to ensure it worked properly. Answer: C QUESTION NO: 279 A. C.actualtests.www.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). C. lTe sts . Provides security for a network through the use of ACLs. Answer: C QUESTION NO: 278 After the problem is resolved. D. IDE Hard Drive E. Dynamically assigns IP addresses for easy client configuration.

Right click on My Computer. and then select the Support tab. B. "Pass Any Exam. Any Time. users coworker to confirm what the user said and verify there is a problem. The local user profile is corrupt. Purchase a fully configured hard drive Answer: A.co m .www." . A. Which of the following is the MOST likely cause of the problem? A. D. B. user to move so the technician can check the computer for problems. Answer: D.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). XCOPY all files from another computer C. Windows CD installation E. select the Hardware tab.com 89 Ac tua lTe sts . right click the Local Area Connection. select Properties.CompTIA 220-701: Practice Exam A. D. The user selected an alternate hardware profile. E. select Status. Open Network Connections from the control panel.D. and then click on Device Manager. Installation from Microsoft. The user saved the files to a different location.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Factory recovery partition B. Run the System Configuration Utility from the run line and click on the Services tab.actualtests. Network installation F. The user accidentally deleted the files. Open a command window and run net /?from the command line. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A.com D. C. C. B. Open a command window and runipconfig from the command line.

www. 100 feet (30 meters) B. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Any Time." .CompTIA 220-701: Practice Exam C. Fiber D. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. D.com Ac tua lTe sts . 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. Decreased ESD C. ThinNet C. Increased RFI B. 492 feet (150 meters) D.actualtests. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Decreased EMI D. 328 feet (100 meters) C. user to explain the problem and listen without interrupting the user.co m 90 . UTP B.

com Ac A. Parallel port "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. IDE D. Task Manager D." . net use \\ComputerName\ShareName /persistent:YES :F D. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Serial C. net use \\ComputerName\ShareName /persistent:NO :F B. USB port C. Any Time.co m 91 . MSCONFIG B. Serial port D.www. net use F: \\ComputerName\ShareName /persistent:NO C. SCSI B.actualtests. ASR C. Standard TCP/IP port B.

txt B. PCMCIA D. Ntbtlog. you need to edit the boot.ini that is loaded by the ntldr file that loads the bootstrap process in a system. Boot. ISA B. System Properties>Advanced>Performance Settings>Advanced B. Bootsect. PCIe C. System Properties>Advanced>Environment Variables D. AGP Answer: B "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.com Ac A.co m 92 . QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A. System Properties>General C.inf C. Any Time. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.dos D. Where would they find this setting? sts ." . Sysprep.ini Answer: D Explanation: To configure dual-boot computers. The boot.actualtests.ini file is an editable text file with one or more lines that reference partitions to boot to.www.

The speaker wires were disconnected while cleaning. B.com Ac tua lTe sts . Default gateway C. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.actualtests. A new security update is available for download. Any Time. Which of the following is MOST likely the cause? A. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Blocking harmful network traffic C. The UPS is disconnected from the wall. D." . Securing wireless access points D.co m 93 . The default printer is out of paper or offline. ISP D. Hostname B.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Storing passwords B. C.www. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A.

Start > Programs > Accessories > System Tools > Help and Support D. D. the functionality of the rollers was impaired and therefore ceased to transfer properly. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A .actualtests. CAT6 B. Due to condensation within the lower tray assembly. RG-58ThinNet D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.com 94 Ac A.www. the customer asks for an explanation the cause of the problem. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.in which adds the signature block to all email messages C." . Cryptographic mechanism that identifies the sender as well as the message integrity B. Which of the following is MOST appropriate? A. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. CAT5e C. Email applicationadD. The paper jam was caused by moisture in the paper tray. An infallible method which binds a signature to a message D.CompTIA 220-701: Practice Exam A. The process of removal is so complex that only those certified for repair should attempt to resolve. C. Any Time.co m . Start > Help and Support C. Right-click My Computer > Help and Support B. The situation was caused by irresponsible users that spilled coffee in the bottom tray. B.

Generators eliminate the requirement to establish log-in attempt limitations. Generators extend the requirement to periodically change passwords. 128GB sts . Allows digital video to a variety of devices D. Allows analog video output to a variety of devices C.com Ac tua lTe A. Generators create new passwords every time a user signs in to prevent social engineering. 8GB D.www. "Pass Any Exam. Any Time. D.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 ." . Generators eliminate ausers tendency to create passwords that can be a security liability. Allows a LCD projectors output to display on a laptops screen B. B. C. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).actualtests. 4GB C. 2GB B. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A.

Dial-up B. You should install only the standoffs that align with the holes in the motherboard. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Riser cards B.CompTIA 220-701: Practice Exam A. sts ." . Cable C. Standoffs C. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. CPU E. Motherboard B. Capacitors Answer: C. Any Time.co m .actualtests. Fan C. Heatsink D. Screws D. DSL D.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A.www. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.

254.168." .0. Temporary Internet Files B.16.0. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Downloaded Program Files D. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software attached to another piece of software D. Any Time.15 B.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.com Ac tua A.0. Malicious software attached to another piece of software D.actualtests. 172. 169. Malicious software that changes theusers home page C. Malicious software that is self-replicating and self-propagating B.co m 97 . Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.CompTIA 220-701: Practice Exam A. Malicious software that is self-replicating and self-propagating C. 192.25 C.1.www. Malicious software that monitors Internet surfing habits B. Browser Plug-Ins C.0. 10.15 D.

Debugging Mode B. Ability to detect hardware incompatibilities and resolve them C. KVM B.co m 98 . USB hub C. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. "Pass Any Exam. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Which of the following would be the BEST startup selection? A. Safe Mode with Command Prompt C.www. Any Time." . you would choose the Last Known Good Configuration advanced startup option. Last Known Good Configuration D.actualtests. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Ability to bypass the IRQ channels to work directly with the CPU B. Graphics adaptor D. Ability to detect and correct single bit errors in memory D.com Ac tua lTe sts .

D. Apply the latest service pack. Create a checklist of the most likely issues.11n wireless card C. Before the technician performs any diagnostics which of the following actions should the technician take? A. Run a power supply test. 802. Boot into Safe Mode. 802. C. D. B.actualtests.11a wireless card D." . What is a bluescreen message? How should the technician respond? "Pass Any Exam. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following standards should the technician upgrade to? A. Which of the following should the technician do NEXT? tua lTe sts . Check the security log for error codes. B.11g wireless card B. 802. The customer asks the technician. Answer: B QUESTION NO: 316 A.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Run a backup routine. Any Time. C.www. Restore the backup to a new hard drive. 802. Update all software to determine if this corrects the problem.co m 99 .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.

full size keyboard.co m . Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Docking station B. RSA keys D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. C. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Tell the customer that abluescreen is another name for stop error. Failed fan C. Pad locks C." . Under powered fan B.com 100 Ac tua lTe sts . D. Logical Token B. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. and a regular mouse without having to connect all of the devices each time. Explain that it is a message that assists in identifying problems based on the error code. Which of the following is MOST likely causing the sound? A.CompTIA 220-701: Practice Exam A. Network Hub "Pass Any Exam. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. B. Daisy chain C. Any Time.www. Which of the following will allow this functionality? A.actualtests. In the office they want to use a 24 LCD monitor. System clock feature D.

Once a portable computer is inserted in a docking station it behaves like a desktop computer. PATA hard drive B.actualtests. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. AppleTalk B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. It provides slots for expansion cards." . "Pass Any Exam.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). B. Which of the following can be installed to accommodate the customers request? A. and bays for storage devices. DNS E. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. Solid state hard drive D.www. Any Time. IPX/SPX D. SATA hard drive with a rubber gasket C. A private network between two computers using wireless cards without using a wireless access point between them.co m 101 . DHCP C. lTe sts . connectors for peripheral devices. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.CompTIA 220-701: Practice Exam D. NetBEUI Answer: B.

actualtests. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Monitor C." . QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Any Time. D. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Laptop AC Adapter D. which of the following must be performed for the installation to be successful? A. Press F6 when prompted to load the additional drivers. Laser Printer B.F Explanation: He should plug in the monitor.www. C. PCIe C.com Ac tua lTe sts . Disable the system BIOS so the SATA card can take boot precedence. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. D. A secured line of communication between two points through a public network. Nothing else should be plugged into the UPS under a user's desk. Portable Heater E. Create a utilities partition on the hard disk prior to OS install. Computer Answer: B.co m 102 . Use the Windows XP Professional for SATA card support feature when installing Windows.CompTIA 220-701: Practice Exam C. AGP "Pass Any Exam. A. Vacuum Cleaner F. B.C. ISA B. the AC adapter of the laptop and the computer.

Phishing B. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A.www. Which of the following is this an example of? sts . Midway through Windows loading. C. 802.11b B. password along with all of their account information.com 103 Ac A.sys file that is located on the root directory. Any Time. Botnet attack C. Trojan tua lTe A client receives an email stating that their online auction has been compromised." . PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. Bluetooth 2. Enter System Configuration Utility and select Startup Menu. Spyware D.11a Answer: B "Pass Any Exam. Infrared D. It says that they need to login and change their old username. 802. B.CompTIA 220-701: Practice Exam D. Edit the config. D.0 C.co m . power cycle the system.actualtests. Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Press F8 after POST but before Windows begins to load.

www.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . which of the following can the technician use to stop a program from loading at startup? (Select TWO). ST .actualtests." . but has to be terminated at the last device? A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. SCSI C. Any Time. From the MMC snap-in C. RJ-11 B.com Ac In a Windows machine. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-45 D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. Serial D. BNC C. USB B. From the system configuration utility B. "Pass Any Exam. From the start command window D.

C. Which of the following is the BEST response? A. type print lpt1 in the box.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. B. type CMD in the run line. MSCONFIG E. Inform the user that the problem will be escalated to a supervisor for resolution. Any Time. when the black window opens. D. remove the cover." . I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. remove all the components inside the case and spray each one separately. Close existing ticket and open a new trouble ticket for the user. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. "Pass Any Exam. Unplug the power cable. Which of the following is the BEST response from the technician? A.com 105 Ac tua lTe sts .actualtests. Performance Monitor D. Leave the unit powered up so that any issues with cleaning can be immediately realized.www.CompTIA 220-701: Practice Exam A. Registry C. B. Unplug the power cable. hold the can upright and spray. Inform the user that there is no record of the prior call. Can I redirect your computer to a network printer until a technician can repair the problem? B. Net stop Answer: B. Select Start. Event Viewer B. Inform the user that a technician will be out to resolve their problem shortly. D. C. Have you removed and replaced the printer drivers already? C.co m .

fault isolation outlet C. Thermal transfer compound B. B. "Pass Any Exam. Which of the following are the MOST likely issues? (Select TWO). Remove the CMOS battery.com 106 Ac A. Remove the internal main battery. D. remove all components.www. D. B.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. the BIOS only reports the original memory amount.CompTIA 220-701: Practice Exam D.co m . Memory is defective. Any Time. C. Wait until the main battery is exhausted and then remove. hold the can upside down and spray. GrounD. remove the cover.D Answer: A. Which of the following should the technician do NEXT? A. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Disconnect all external devices. A.actualtests. tua lTe Memory was added to a Windows laptop and upon booting up. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). Memory mismatch. Anti-magnetic screwdrivers F." . Anti-static mat E. Memory brand is different than the computer. C. Unplug the power cable. UPS Answer: C. Operating system does not recognize the additional memory. Memory size needs to be adjusted in Device Manager. E. sts QUESTION NO: 338 . Anti-static wrist strap D.

Continue using the power supply until it fails.www. When troubleshooting power issues D. Front side bus B. Verify the voltage powering the fan. Replace the fan." . Replace then entire power supply. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. USB "Pass Any Exam. Removable storage C.actualtests. Any Time.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When putting a PC into long-term storage B. B. C.com Ac tua lTe sts A. A. Cache D. When traveling to other countries C. Which of the following is the BEST course of action? A. When installing more powerful components .

D. Heat from theprinthead boils a water-based ink.co m 108 . Heat from theprinthead transfers an image onto the paper. C." . Toner sticks to photoconductive areas on a drum.actualtests. B. Nickel cadmium cell D. Heat from theprinthead melts the ink onto the paper. IEEE 1394 Answer: B. D. Any Time. Toner sticks to photoconductive areas on a drum. Linear power supply C. SCSI E. Small wires impact and squeeze ink from a ribbon.com Ac tua lTe sts QUESTION NO: 345 . Switching-mode power supply B. Answer: C Which of the following BEST describes how an impact printer works? A.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.CompTIA 220-701: Practice Exam B. B. Heat from theprinthead boils a water-based ink. Serial D. Small wires strike and transfer ink from a ribbon. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A. C.www. SATA C. Lithium ion cell Answer: A "Pass Any Exam.

ACPI C." . the technician finds the customer extremely angry that it has taken "Pass Any Exam.www. SODIMM D.ROM can be read? A. ODBC B. 48x D. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. It was introduced in 1996 and is an extension of the system BIOS. SATA B. Although the technician has immediately responded to the dispatch.com 109 Ac tua lTe Explanation: : To define power management in laptop computers. you need to use ACPI standard.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. 24x B. sts . 32x C.actualtests. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A.co m . IRQ D. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. Any Time. AGP C.

Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks. Recent provider upgrades have changed the wireless specification from 802. B. The technician then explained to the customer the importance of keeping a clean area around their computer. The wireless network is not properly configured. to ensure that the keyboard is still functioning.com Ac tua A. Focus on completing the task in an expedited manner. Upon closure. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Follow up with the customer at a later date.11a to 802.CompTIA 220-701: Practice Exam over four hours for a response. Document the issue including findings. document the situation and inform the manager that the customer was not happy with the response time. B. Which of the following is the MOST likely cause for the problem? A. Answer: B "Pass Any Exam. lTe sts A technician has replaced a failed keyboard that was full of debris. C.co m 110 . C. D. Upon closure. MAC filtering is preventing the computer from connecting to the network. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. B. Which of the following should be the technicians NEXT troubleshooting step? .www. D.actualtests.11n. Ask another technician to verify that the findings are correct. Report the incident to thecustomers manager. but now they are unable to see the network at all. actions taken and the outcome. Any Time. They were able to connect without a problem the day before." . Which of the following is the BEST course of action for the technician to take to resolve the issue? A. C. D. Empathize with the customer then focus on completing the task in an expedited manner. The wireless network card has been disabled by the hardware switch. document the situation and inform management that thecustomers behavior was undesirable.

Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. B. Everyone else is able to print to the color printer without a problem. sts .com Ac tua lTe A. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A.actualtests. the customer asks what the tube of paste that came with the CPU is used for. The printer address has changed and the customer needs to remap their printer. It prevents theft by covering the values written on the CPU." . The DHCP service needs to be restarted on the client computer. It assists in keeping the CPU cool. C. Thecustomers permissions have changed and needs to be an administrator to print color. C.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer.www. The print spooler service needs to be restarted on the client computer. Ethernet hub D. Firewall B. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . D. The customer was able to print and then left on vacation. D. Since returning the customer is only able to print to the black and white printer. Switch C. It prevents voltage from shorting out the CPU. It keeps the new CPU from falling out of the socket. B. Any Time.co When installing a new CPU for a customer. Which of the following is the MOST likely cause for the customers issue? A.

1. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. sts . A copy backup backs up the selected files and does not mark the files as archived. The backup should clear the archive bit for each file. Graphics card jumpers need to be reconfigured D. 192. Which of the following backup type should be selected? A. Limited amount of memory for the display adapter B. Any Time.actualtests.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. A full backup backs up all the files on the disk.16 C. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.1. these files are then marked as archived. Not enough free space on the hard drive C. 8.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. Copy C.CompTIA 220-701: Practice Exam A.1.co m 112 .7 D.168." .1.1. 206. Which of the following is the MOST likely cause of this? A.9. Full D. 176.www.3 B.15. Incremental B.

Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: D QUESTION NO: 360 A dual core CPU has: A. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. is clocked four times faster than a normal unit. B. C.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A.com Ac tua While a customer is describing a problem to a technician. D. Any Time. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. C." .www. twice the amount of cache. has twice the cache of a dual core processor. However. Answer: C QUESTION NO: 361 A. two separate processing units. has two error correcting and checking units. the technician knows what the solution is. has four integrated processing units. C. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. double the number of pins. D. B. the customer is not done describing all their symptoms. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . D.actualtests. requires memory to be installed four units at a time. B.co m 113 . Politely tell the customer that the solution is known and that no other symptoms need to be discussed.

B. secure communications with websites.co m 114 . Replace the mouse. Which of the following would BEST resolve this issue? A. D. The ink carriage might move. The print spooler can catch any loose clothing. C. "Pass Any Exam. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. The laser will be hot." . Nonmetallic tools C. Calibrate the touch screen. A UPS D. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. encrypt the contents of a hard disk. prevent unauthorized login attempts. Reinstall the mouse drivers. Any Time. The print fuser will be hot. D. provide remote assistance to users.www. B.actualtests. A wrist strap B. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. D.CompTIA 220-701: Practice Exam A. Which of the following safety precautions must the technician be aware of before repairing the printer? A.com Ac tua lTe sts . C. Replace the touch screen. C.

Email the users about the update. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Ask the user about where information on that update was released. Post notices around the building.com Ac tua A. D. Any Time. ipconfig B. Install the update without notice. Answer: C "Pass Any Exam. State that the update has no relationship to the new issue and continue implementing a solution. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Which of the following is the BEST way to respond the customer? A. Disregard the statement and continue to resolve the new issue.actualtests.www. Wait until the customer completes their statement andexplain how to resolve the new issue.co m Answer: C 115 . C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Stop the mandatory update. ping C. D. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. B. C. telnet D." . B.

com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Step outside and answer the call. Ask the customer for permission before answering the call. Control Panel>Configuring Desktop B. C.actualtests. Which of the following is the BEST course of action? A. B. Export registry file B. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. Answer the call and then resume work. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Display Settings>Advanced Settings D. Remove any incompatible hardware.co m When attempting to boot-up. Clear any removable disks from all drives and start-up PC. Install Windows Updates. D. how can the registry backup before changes are made? A.www. B. Backup registry file C. Disable plug and play in the BIOS. a PC displays MISSING NTLDR." . D. . Save registry file "Pass Any Exam. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Ignore the call and call back afterwards. Control Panel>Services C.

actualtests. Activate infrared ports in the BIOS. Any Time." .com Ac tua A. 9-pinD. 6-pin Mini-DIN Answer: A "Pass Any Exam. RJ-45 C.CompTIA 220-701: Practice Exam D. shell E. which of the following locations would provide access to adjust the input levels? . Start>Settings>Control Panel>System>Hardware C.co m Answer: B 117 . C. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. Update the firmware in LAN adapter.11g network connectivity to a laptop. 15-pin D. Install a Bluetooth USB adapter. Start>Settings>Control Panel>Speech D.www. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. B. D. Install a wireless PCMCIA card. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.shell B. Which of the following would be the BEST method? A.

Which of the following is the MOST likely cause of the problem? A. Print Spooler B. Workstation D. "Pass Any Exam. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Which of the following services is MOST likely causing the issue? .co m An end user reports that anytime they try to print locally.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer.www. Autoexec. Task Scheduler C. Boot loader phase D. SODIMM B. One of the memory modules has 168 pins. Which of the following is the memory type? A. nothing happens. Any Time. DDR RAM D. Logon phase B.bat C. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A." . The user does not have the correct printer driver.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A.actualtests. Network . RIMM C.

C. B. Power supply warming or cooling B. Which of the following should the technician do? sts QUESTION NO: 381 . Hard drive is failing D.CompTIA 220-701: Practice Exam B. The report is not formatted to use USB. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Run theipconfig /all command. C. Which of the following is the MOST likely cause of the noise? A. Which of the following is the MOST likely problem? A.actualtests." .exe. B. There is no display on the monitor and the PC shuts off following the beep. D. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The printers USB port is not compatible. Run theipconfig /registerdns command.www. Any Time. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The user does not have the correct network drivers. "Pass Any Exam. Modify the path variable to include the location of winipcfg.com Ac A. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation.co m 119 . C. The CPU has dislodged from its socket. The operating system is corrupt. D. The hard disk drive has failed. The monitor has failed. Error correcting memory making data adjustments C. D. Install the support tools from the Windows XP CD.

actualtests. ISDN B. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. B. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . Answer: B QUESTION NO: 386 "Pass Any Exam. Any Time. Use the format command.co m . Upgrade the power supply. MAC filtering C. C. but either device will function if the other is disconnected. enable one of the new devices in each profile.www." . Repartition the hard drive.ROM drive. Which of the following is a BEST practice to ensure that the companys data is protected? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. D. Create two hardware profiles.com 120 Ac tua lTe A. C. D. Use thefdisk command. B. Sometimes either or both devices fail to function. Upgrade the device drivers for both components. Install additional ribbon cables. DNS D. Use a low level format. Which of the following should the technician do? A.

Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Installing the fastest memory available B. DDR2 RAM "Pass Any Exam. Installing same memory type but at a slower rate of speed A.actualtests. The hard drive has failed. Windows C. the technician verifies that the hard drive is being correctly recognized by the BIOS. The user has placed a non-bootable floppy diskette into the diskette drive. The hard drive jumpers are configured incorrectly. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Any Time. The BIOS must be set to auto-detect the hard drive. Dual independent bus architecture B.co m 121 . D. Installing more memory of the same type and speed C.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. C. B." . Installing the newest memory available D. Program Files B. While troubleshooting. Documents and Settings D.www.

IEEE 1394 C.actualtests. Fiber optic B. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. Fiber optic C. Fiber optic B. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Hyperthreading D.co m Answer: C 122 . TwisteD." . Any Time. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . Coaxial D.www.CompTIA 220-701: Practice Exam C.com Ac tua lTe A. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. IEEE 1394 D.pair copper wire B.pair copper wire D. TwisteD. IEEE 1394 C.

Docking station B. It provides slots for expansion cards. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Express bus C. ECC D.com 123 Ac tua lTe sts .actualtests. Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. RJ-45 B." . connectors for peripheral devices. ISA slot D. LC C. TCP/IP "Pass Any Exam. Any Time. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Dual channel B.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A.www. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SC D. and bays for storage devices.co m . Non-ECC C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A.

On top of a component D. B. On the outside of a heat sink B. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Any Time. The access point would now transmit on only one channel. Data encryption would be more secure over wireless connections. 802. Data encryption would be less secure over wireless connections.co m 124 . C.www. D. Hyperthreading D.actualtests.CompTIA 220-701: Practice Exam B. In the socket of a component C.11a C.11n D. A user would need to manually type the SSID to connect. 802. Answer: A "Pass Any Exam.com Ac tua lTe sts QUESTION NO: 398 ." . Dual Inline Package (DIP) B. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. L2 cache C.

0.0." . Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.com 125 Ac tua lTe sts .255.1 C.255. 255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0. Windows Multiple Language Keyboard Pack C.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0 B. 255.www.0.255. QUESTION NO: 403 A user reports that their USB device has stopped working. Windows Multilingual Interface Pack D. Applications need to be reinstalled with an upgrade D.0 D.actualtests.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.255.0. 255. 255. Windows Language Wizard B. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A. Upgrade formats the drive B. Any Time.co m .0. Upgrade retains user settings C.

com 126 Ac A. RAM C. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. D. a user has the ability to customize translucent windows called: lTe sts . three-dimensional viewer.actualtests. tua In Windows Vista Ultimate. floating bars. RAID D." . B. BIOS B. CPU "Pass Any Exam. Determine how long the user has had the problem. Answer: A QUESTION NO: 404 Which of the following should the technician use to display .mp3 at the end of mpeg layer 3 file names in Windows XP? A. C. seeing windows.CompTIA 220-701: Practice Exam A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Determine how long before the user is due for an upgraded system. B. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.www. C.co m . aero glass. Any Time. Determine if changes have been made that could have caused the problem. Determine if any other users are affected by the problem.

B. Higher response time B. Any Time. Document all issues. Establish a plan of action to resolve the problem.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). The user has asked that a full backup be run every day. Answer: C "Pass Any Exam. Limited bandwidth Answer: B.actualtests. D. Establish a theory of probable cause." . Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Which of the following is the NEXT step that the technician should take? A. Incremental B. Daily C.com Ac tua A. Support different resolutions D. findings and solutions.co m 127 .C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. To support active desktop E. Perform a backup before making any changes. Differential D. Limited display size C. A. C.www. The technician has validated the problem and suspects that the application needs to be reinstalled. Which of the following types of backup should the technician select? .

Further troubleshoot the defective drive to determine if the problem is covered by the warranty.ROM drive and has tested and found that the drive is defective. Run a backup of the system.ROM drive and tested that everything is working properly.co m 128 . Call their manager and report the status of the issue. you need to use the DxDiag utility (DirectX Diagnostics). Any Time. B. C. dxdiag Answer: D Explanation: To test the DirectX functionality. Call their manager and report the status of the issue. Which of the following should the technician do NEXT? A. "Pass Any Exam. B. Which of the following utilities should the technician run? A. D. regedit B. C. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Develop a plan to get the drive replaced. Question the user and make sure that they have not made any changes to their system recently. D. msconfig D. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game.www. ipconfig C. Run a full system backup. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD." . Which of the following should the technician do NEXT? A.com Ac tua lTe sts . Document their findings and the actions taken.

www.exe B. B. Use email so that everything is in writing. D. 1.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. C. Ntldr C.sys D.actualtests.5 times the physical memory D. 4095MB C. The size equal to the physical memory B.com 129 Ac tua lTe sts .DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues. Ntbootdd.co m . Use technical jargon." . Smss. Use non-technical terms. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Which of the following is the BEST approach to tell the customer what is going on? A. Hal. Any Time.dll Answer: D Explanation: The HAL. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. Use the proper acronyms. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem.

RS-232 "Pass Any Exam. D. D.9 port? A.CompTIA 220-701: Practice Exam A. B. Go to the first scheduled appointment late. explain the reasoning to the client.www. Power supply to the room is not great enough for both the copy machine and the computer.com 130 Ac tua A technician is working on a computer with periodic shutdown problems.co m . Call the customers scheduled that day and reschedule all the appointments to different days. B. C. Ask to get an interpreter to assist in the language barrier. C. Which of the following is MOST likely causing the shutdown issues? lTe sts . D. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. C.actualtests. Power supply on the computer is going bad. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Skip the first appointment." . B. Any Time. Answer: C QUESTION NO: 418 A. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. and make the repairs as quick as possible to try to catch up on the schedule. Inform the client the service must be rescheduled with a different technician. Restate the issues to the customer for validation. Get a language to language conversion dictionary to help understand what is being said. RS-422 B. Electromagnetic interference due to the copy machine in the room. Which of the following is the BEST course of action to take care of the appointments during that day? A. It has been in service for four years and is located in a copier room. Improper ventilation from dust buildup inside the computer.

Use WPA encryption. QUESTION NO: 421 How many pins does a VGA Connector have? A. F. C. C. Greater duration of power availability.co m Answer: B 131 . Enable DHCP. B. D.G "Pass Any Exam." . Higher electricity measured in volts. More horsepower will be provided. Any Time.actualtests.D.CompTIA 220-701: Practice Exam C. 15 C. A.www. B. Disable WEP. More devices can be powered at one time. Disable SSID broadcast. 25 D. D.com Ac tua lTe sts . 9 B. E. G. Answer: A. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Use a TPM Chip. Use a MAC filtering. IEEE 1284 D. Enable Volume Shadow Copy. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A.

" . Which of the following provides the BEST solution? .5Mbps. C. 32-bit card C. 20Mbps. 2. 1. A virus does not require user interaction. "Pass Any Exam. 480Mbps B. 12Mbps. B. D. 2. A worm requires user interaction. 360Mbps D. A worm self-replicates. 1. 128-bit card D.0Mbps. 256-bit card . 16-bit card B. 450Mbps C.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.0Mbps.5Mbps.www. Add a USB hub to each computer. 16Mbps. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. B. C. Which of the following is the BEST solution? A.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. Add an infrared connection to all computers. Any Time. Add a KVM switch to thetechnicians computer.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.0 data rates? A. Add a Bluetooth connection to all computers.actualtests. 10Mbps.

apologize. "Pass Any Exam. B. and go to the next service call.co m . Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. and reschedule. Make the first appointment and then. lTe A service call is taking longer than expected for a technician. C. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise.com 133 Ac tua A. B. Any Time.actualtests. Stay on the current service call and arrive late on the next service call. C. Call the second customer. B. Rush to finish the job. call the second customer and explain you are running late. D. after completion. Which of the following is the BEST resolution for the issue? sts . Call the next service call. and reschedule. Leave the current service call to make the next service call.CompTIA 220-701: Practice Exam D. D. C. Which of the following should the technician do FIRST upon arrival at the customer site? A." . Go to the second appointment because it is listed as priority and then reschedule the first. Which of the following would be the BEST way to handle the situation? A. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. apologize. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. A virus self-replicates. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. this is going to make the technician late for the next service call appointment.www.

RJ-11 B. Windows Sidebar D. B.actualtests. Explain that the issue can not be resolved because the technician does not understand the language. Windows Defender B. Tell the customer that the operating system is corrupted and must be reinstalled. Ask the customer if the technician can change the language.www. Which of the following options should the technician do NEXT? A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Which of the following applications can be used? A. Windows Media Center C. The current language on the workstation is the customers native language. RJ-45 C. Call another technician who has worked with this customer in the past and inquire about any prior issues. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. BNC D. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day." . C. Any Time.CompTIA 220-701: Practice Exam D. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Change the language and complete the service call.com Ac tua A.co m 134 . D. Windows Narrator "Pass Any Exam.

co m 135 ." . LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Windows XPMedia Center D. WindowsVista Business D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. WindowsVista Ultimate C. Any Time. Memory failure D. Windows Vista Home Basic B.com Ac QUESTION NO: 435 tua lTe sts . Windows XP Professional B. Windows Vista Home Premium C. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.actualtests. Pointing stick failure B. Which of the following is the MOST likely cause? A. Hard drive failure C.www.

applets. User Account Control D. B. Answer: C QUESTION NO: 438 A. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. gadgets. C. Sidebar Interface C. B." . a person who go through a corporations waste to see if they can use any of the information.actualtests.www.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. a worm that attacks multiple computers and memorizes each computers keystrokes. icons. targeted email that is directed at a group of users so that it appears to be from a legitimate source. C. D.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. The printer was working fine Friday. Any Time. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. D. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Task Manager B. hives.co m 136 .

C. B. 128MB graphics card C. Verify that all other computer components are operating normally. The printer drivers need to be rolled back to a previous version. Key fob C. 800MHz processor B. B. Replace the video card to confirm diagnosis. Spooler service needs to be restarted.actualtests. D.co m .www. D. Question the user to determine what has caused the video card to fail.com 137 Ac A. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. LCD monitor D.CompTIA 220-701: Practice Exam A. Username B. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. the technician believes that the computers video card has failed. Smart cards D. Establish an alternative diagnosis. C. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Wrong type of paper is being used for this printer. Which of the following steps should the technician take NEXT? A. Any Time. "Pass Any Exam. Too many pages are being sent to the printer at one time. a computer must meet which of the following hardware requirements? sts . After speaking with the user and examining the symptoms." .

Enter the Compatibility tab and select Disable Visual Themes. D. The Compatibility tab within an application shortcuts Properties B.com Ac Answer: A tua A. C. which of the following will BEST fix this issue? . Select Disable Visual Themes. Right-click the applications shortcut and choose Properties. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. Hard drive Answer: D "Pass Any Exam.co m 138 . CONVERT. B. Processor C.www.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. DOSKEY C. Right-click the applications shortcut and choose Compatibility." . Right-click the applications shortcut and choose Explore.EXE D. Select Run in 256 colors. Which of the following is MOST likely the issue? A. Enter the Compatibility tab and select Run in 256 colors. Without changing Windows Vistas system-wide color depth settings. RAM D. Right-click the applications shortcut and choose Properties. Any Time. Case fan B.actualtests. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.

Active Directory Restore Mode C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Last Known Good Configuration D.co m A technician is unable to log into a users computer after installing new hardware. Safe Mode B.actualtests. Telnet D." . a computer is getting stop errors.www. The technician has uninstalled the program.com 139 Ac A technician is working on a computer that has a virus downloaded on it. but the stop errors continue. Last Known Good Configuration C. Disable Automatic Restart .CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Debugging Mode D. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following should be used to troubleshoot this error? A. Event Viewer Answer: D QUESTION NO: 447 A. Dxdiag C. Debugging Mode B. Which of the following Advanced Startup options would BEST resolve this issue? . Any Time. Device Manager B. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam.

Incandescent lighting "Pass Any Exam.4GHz wireless access point that drops connections.co m 140 .com Ac tua lTe sts . Any Time. Which of the following would need to be created prior to the installs? A. Back up of the data C. The access point is next to a speaker B.www. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Resistance and size C." . Debugging Mode B. Restore Point B. Voltages and size D. Emergency Repair Disk (ERD) D. Electrostatic Discharge (ESD) C. Which of the following would MOST likely cause the connection drops? A.CompTIA 220-701: Practice Exam A. Safe Mode D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A.actualtests. Wattage and size B. Last Known Good Configuration C. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Cordless phones D.

Indexing D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802.11b B." . C. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.actualtests. Any Time. The fastest cache that resides outside the chip level. Chkdsk B. 802. D. Which of the following is the MOST likely reason? "Pass Any Exam. B. 802. Defrag C. The fastest cache that resides at the chip level. 802. Which of the following would BEST assist their searches? m . The largest cache that resides at the chip level.11 standards operates at a maximum speed of 11Mbps? A. Scandisk sts . The largest cache that resides outside the chip level.com 141 Ac tua lTe A.co A technician notices that a group of users are continuously searching their computers for the same files.11g D. it will not delete. When the technician tries to delete the job.www.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. 802.11n C.

B. The user submitted the job as a priority. This printer is not capable of printing such fine details select another type of printer. The printer does not support the font on the document. Some of the inkjets are clogged in the cartridge." . Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. Gigabit Ethernet B.actualtests. Send a test page to the printer. D. Once a job is submitted to the queue it cannot be removed. Run an alignment page. The technician does not have the necessary permissions. The job must be deleted using theprinters front panel. D. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. C.www. B. Infrared D. Replace all of the print cartridges. C. B.co m . Which of the following is the MOST likely cause of the missing detail? lTe sts . C.CompTIA 220-701: Practice Exam A. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. Which of the following options would BEST help troubleshoot the problem? A. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Bluetooth "Pass Any Exam.com 142 Ac A. D. Wi-Fi C. Power cycle the printer. Any Time. The printer is set in draft mode in the printer properties.

WPA withshareD. replace the printer and then print everything that was saved. Unplug the network printer and then replace with a new printer.11a D.key authentication . WPA2 withshareD. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.key authentication C.key authentication D.11b C.com Ac A technician must replace a network printer. Delete all print jobs before replacing the printer. WEP2 withshareD. 802. 802." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. Save all print jobs. 802. B.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.11n B. 802. Which of the following is the FIRST step the technician should take? tua lTe sts A. D.www.actualtests. Notify all users before unplugging the printer.co Which of this following wireless security options is MOST secure? m 143 . WEP withshareD.key authentication B. C. Any Time.

B." .com Ac tua A. Which of the following is MOST likely the cause of this problem? A.actualtests. The automatically restart feature in System Failure option is on. msconfig D.bat. The hard drive is faulty and needs to be replaced. boot. Any Time. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. Enter hard drive information manually into the BIOS. D. C.ini C. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. D. B. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . Enter hard drive information manually into the Autoexec.CompTIA 220-701: Practice Exam A. After installing the hard drive which of the following must the technician do NEXT? A. chkdsk D. The system cannot connect to the network. Enter hard drive information manually into theNtldr file.www.co m 144 . sysedit B.ini file. convert B. The system does not have enough free hard drive space. fdisk C. "Pass Any Exam. Enter hard drive information manually into the Boot. C.

In which of the following can the technician go to review the IRQ settings? A. D. CMOS battery is dead. BIOS>Power Menu>S11>Hibernate D.actualtests. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. C. Device Manager>Computer Properties C." .com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts . Hard drive is faulty. Control Panel>Power Options>Hibernate tab B. Answer: B QUESTION NO: 470 "Pass Any Exam.co m . The technician suspects an IRQ conflict. Start>Run>Regedit B. BIOSis reporting a memory error. Any Time.www.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. My Computer>Hardware>Settings D. Device Manager>Power Options>Check-off the Hibernate box C. Which of the following is the MOST likely problem? A. APM is off. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. B.

Power supply wattage is too high. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Powersupplys fan is defective. C. The fuser unit is defective." . Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. The pick-up roller is defective. Window Vista Home Premium "Pass Any Exam.www. C. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Which of the following is the MOST likely cause? A. The workstation does not power up properly. Answer: A A. Windows Vista Home Basic B. Power supply is the wrong form factor.actualtests. Which of the following is the solution? A. Powersupplys fan is defective. The feed roller is defective. Power supply is the wrong voltage. Power supply is the wrong wattage. D. C. The toner cartridge is defective. Any Time. The workstation will power up if only a single drive is connected. D. Power supply is the wrong form factor.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. B. B. Windows XP Professional C. Power supply wattage is too low.co m 146 . D. B.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages.

DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DDR C.www. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A." . Error detection C. ECC C. Better cooling D.com Ac tua lTe A. UPS B.CompTIA 220-701: Practice Exam D. SLI D.actualtests. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Any Time. DLT D. SLI B.co QUESTION NO: 475 m 147 . Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Lower cost B.

The use of an SSID cannot limit access even though it is used by all the routers. Parallel B. FTP D. VPN B. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts ." .0 D.www. SNMP C.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port.co m . Any Time.com 148 Ac A. SSID broadcasts C. but requires the last device to use a terminator? A. USB 2. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. IEEE 1394 C. MAC filtering D. QUESTION NO: 480 "Pass Any Exam.actualtests. This method allows access to only computers that have specific MAC addresses. There is no IP filtering or DNS filtering. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. WEP keys B.

Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Network diagram to prevent damaging any cables "Pass Any Exam. CRT C. RFI B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other.com Ac A. Any Time. SSID broadcast ID D. WEP key B. AD. EMI D." .co m 149 .hoc C. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Slipping hazards or dangerous footing concerns B. Channel number C.actualtests. High temperature warnings and cautions D. which of the following settings should be changed to prevent interference between the two devices? A.www. Adware B. Hazardous chemicals or compounds C. Worms D.

Touch pad B.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Replace communications cable. Change the toner cartridges. Any Time. Flash drive C. Add additional memory to the printer. Voltage or shocks C. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam.co m . IEEE 1394 port D. Which of the following is MOST likely having an issue? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device.www. C. Which of the following is a primary safety factor when using a soldering iron? A." . Check to the correct type of paper is being used. RF or wireless interference B.actualtests. B. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Static or ESD damage D. D.

Which of the following devices is MOST likely connected to the other end of the cable? A. and several other items on their display. BitLocker "Pass Any Exam.actualtests. CRT monitor C.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. RJ-11 D. If they want to add more gadgets. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. UTP C. LCD monitor B. NIC D. STP B. Fax machine C.co m 151 . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock." . because it has much lower crosstalk and interference in comparison to copper cables. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. . Any Time.www. Switch B. which of the following features should they research? A.CompTIA 220-701: Practice Exam A. They can span distances of several kilometers. Scanner D. calendar.

Which of the following troubleshooting steps is NEXT? A. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem. The system does not have enough RAM installed. Defender C.co m 152 . C. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive.com Ac tua A. B. Heat sink C. Decoder software needs to be loaded. Establish a plan of action to resolve the problem. Answer: A "Pass Any Exam. actions. D. and outcomes. D. B." . Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . C.CompTIA 220-701: Practice Exam B. Document findings. Any Time.www. Case fan B. Sidebar D. Establish a theory of probable cause. The sound card is not connected properly. The drives device driver needs to be updated. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer.actualtests. Which of the following is MOST likely the issue? A. Ask the customer what the issue is. Power supply D.

Ask the customer questions to identify the problem. The system is in hibernation mode. Document findings. B. Establish a theory of probable cause. sts . B. The keyboard is faulty.com Ac tua lTe A. D. actions. D. The power supply has a loose connection. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Establish a plan of action to resolve the problem and implement a solution. Verify full functionality and implement preventative measures. and outcomes.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Document findings. C. Verify full system functionality. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . B. The BIOS need to be updated." . Which of the following is causing this to happen? A. actions. Any Time. mouse movement and the power light is blinking. Which of the following troubleshooting steps is NEXT? A. and outcomes.www. C.actualtests. Answer: D QUESTION NO: 497 "Pass Any Exam.co A technician arrives at a customers location in response to a call. Test the theory to determine cause. D. C.

Configure NetBEUI settings. B.actualtests. Fans provide active cooling. tua A user purchased a TCP/IP laser printer. Fans provide passive cooling. C.heatsinks are not. The technician needs domain administrator rights. Download the latest drivers from the manufacturer. The technician needs to map the drive. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. A.heatsinks do not. Which of the following is MOST likely the cause for this problem? A. Ctrl + alt + delete then lock computer B. Fans are applied with thermal compound. Fans must be directly applied to the cooled component. C. C. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. Windows key + L C. The operating system is corrupt.co m 154 .heatsinks provide passive cooling. The technician needs local administrative rights. D. Any Time.com Ac A. Print out a test page.www.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. Configure the IP settings. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . Ctrl + alt + L "Pass Any Exam. D.heatsinks provide active cooling. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). D." . B.

A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. then you can try to toggle the video output function key and plug in an external monitor to the laptop. D.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. The function key was not pressed to toggle the video output.com Ac tua lTe sts . Windows key + alt + delete E. C. which of the following must be available in the computer? A. Any Time. Which of the following is the MOST likely explanation? A. "Pass Any Exam. The AC adapter was inserted in the incorrect port. The laptop BIOS was not updated to support external video. A CD.co m 155 . Which of the following is the MOST likely cause? A. Windows key + Alt + M Answer: A.actualtests. A video card with at least 16MB of VRAM D. the AC adapter for their older laptop quit working. The monitor and laptop video cards are incompatible. QUESTION NO: 503 A user reports that during a business trip to Europe. Answer: C Explanation: If the display of the laptop is not working.CompTIA 220-701: Practice Exam D.ROM drive C." .www. A hard drive with more than 4MB of free space B. B. The video cable connecting the monitor is loose. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.

PGP D. D. Change the display resolution to a lower setting.actualtests. D. C. Adjust the refresh rate of the display to 72 Hertz. EFS C.www. The laptop is near a source of EMF interference. Any Time. D. Toggle the function key for the video display. B. C. C. The adapter was rated at 50-60 Hertz.co Answer: C m 156 . lTe A user reports that when they are typing. instead of seeing their desktop they only see their background graphic." .CompTIA 220-701: Practice Exam B. their pointer will randomly move about the screen or highlight words. Which of the following will correct this problem? A. The sensitivity of the touch pad is too high. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Uncheck Extend my Windows Desktop in the Display Properties. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The mouse pointer software is corrupt. B. IPSec B. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A.com Ac tua A. The adapter was rated for 110-120 Volts. CHAP II Answer: B "Pass Any Exam. A Remote Desktop session has been established on laptop. The adapter was rated for 220-240 Volts.

actualtests. Configure biometric authentication. After completing the initial configuration. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. which of the following MOST reliably prevents all data from being stolen? A." . Install network monitoring software and perform a trace. Encrypt all local data files. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. D. Run the defrag command on the system. they notice the system takes a long time to display the desktop.www. Install system patches. Format the drive. . Which of the following steps would shorten the startup time? A. Install anti-virus software.co m Which of the following will improve the functionality of the OS immediately following a new installation? . D. "Pass Any Exam. Any Time. Perform a disk defragmentation. Run a full anti-virus scan. C. Physically destroy the disk platters. C. B.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Store the drive next to a magnet for one hour. D. B. Setup user profiles. Remove the control circuit board from the drive. B. C.

www. E. "Pass Any Exam. The laptop power cord is being used instead of the docking station power cord. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. They have had problems installing this application in the past. Boot the computer in Safe Mode. Call the department management to document the issue. The customer can power up the laptop when using the power cord without the docking station. B.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. Answer: C QUESTION NO: 512 A.actualtests. they called the OEM and identify the problem. C. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Which of the following should the technician do FIRST after the problem is resolved? A. Launch the File and Transfer Wizard. The laptop battery is defective and needs to be replaced.CompTIA 220-701: Practice Exam B. Any Time. The laptop has an electrical short in the power supply.co m . C. Decrease the size of the paging file. Which of the following steps should the technician take prior to installing the application? (Select TWO). Answer: A. lTe sts . C. D. The customer is using the laptop power button instead of the docking station power button. Defragment the hard drive. Run thechkdsk /f command on the system. Read the application release notes." .B QUESTION NO: 513 A technician is troubleshooting a computer error. B. Create a restore point. Which of the following is MOST likely causing this? A. After initial troubleshooting. D. Remove unneeded startup applications. D.

D. It runs at processor speed.10 is an example of which of the following address classes? A. It runs faster than the processor speed. C.168. Monitors sessions between two hosts C." .www. Describe the issue at the next staff meeting.co m 159 .com Ac tua lTe sts . Document the issue and the applied solution. Class B C. Post the solution on an online tech forum.CompTIA 220-701: Practice Exam B. C. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Class C D. Class A B. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. D. It runs slower than the processor speed. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. Provides a logical connection between a workstation and the network infrastructure D. It runs at half the processor speed. Assigns IP address to the workstation B.0. Answer: B QUESTION NO: 514 The IP address: 192. Any Time.actualtests. B.

DLC E.actualtests.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). B. A hub broadcasts all traffic to all ports.co m 160 . copy the users profile from the old system to the new system. TCP D. IP Answer: C. D. cached website credentials and desktop preferences. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. Use the USMT to export the data from the old system. From Windows Explorer. SPX B.www. A hub directs traffic between locally attached computers. A. Hubs only support TCP/IP protocols. Hubs are limited to a bandwidth of 4Mbps. D. NetBIOS C. A. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B . C." . C. Which of the following should they do NEXT? "Pass Any Exam. The customer has required all personal information be migrated to the new computer including favorites. Useregedit to export the user data to the new system. Any Time.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. and import it to the new system. B.

The laptops NIC needs updated drivers. Discharge the CRT prior to disposal. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. they can connect to the network. Which of the following is the BEST option to solve this issue? A.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Update the drivers for the touchpad. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Format the hard drive and reinstall the OS. B. Answer: A QUESTION NO: 522 A. Lower the pointer speed in the Mouse Control Panel applet. D.co m ." . D.actualtests. C. Disassemble the monitor to prepare disposal of parts independently. C. Dispose of the monitor in the trash. B. While preparing the files for the disc burning. Dispose of the monitor according to applicable environmental regulations.www. C. The laptop is not receiving enough power from the battery so the battery should be replaced. The laptop is not receiving enough power from the battery so a second battery should be installed. Any Time.CompTIA 220-701: Practice Exam A. B. D. the technician notices files that pertain to other employees. Update the drivers for the video card. The power management settings on their laptop are set to disable the internal NIC. If they connect the AC adapter. Which of the following should the technician do? "Pass Any Exam. Which of the following is the MOST likely cause? lTe sts .

D." . providing standard permissions.actualtests. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B. D. Carry it with the screen closest to your body. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Create a new account for the user. Provide copies of the files to the people named on them. B. they cannot identify their username. Call the person that wants the disc burned andask them if they can look at the files. Which of the following should the technician do? A. The user is quite messy and has a lot of paper strewn about. D. Tell the user that they will return later in the day once they have cleaned their desk. B. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset.com Ac tua lTe sts . Schedule a later time to call them back once they remember their username. C. Report the issue to theusers manager and return the next day to work on the issue. Keep the files on the portable drive and then look at them later for confidential material. The technician needs to work on the issue but is distracted by the users mess. "Pass Any Exam. Organize theusers papers into file folders. Carry it with the protrusion on the back facing your body. Any Time.CompTIA 220-701: Practice Exam A. B.www. Which of the following actions should be taken? A. D. C. however. Carry it by using both the power and video cords for stability. C. C. Delete the files off the portable drive once they are finished burning the disc. Reset the password for them and inform them of their username. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Carry it by holding it upside down by the base. Follow thecompanys established guidelines to reset passwords.co m 162 .

understand." . put on hold. B. Any Time. Ask the caller to call back when they are in a better mood. Respond by informing caller to slow down and change their attitude. give first impression.co m 163 . Check the BIOS for temperature changes.www. Respond by asking the caller to slow down and repeat the concern twice. Receive. C. Receive. D. A customer reports that when the computer starts up. C. Which of the following should be the FIRST course of action? A. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Answer: C "Pass Any Exam. ask for help and respond.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Listen to callers concern without interrupting and being judgmental. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues.actualtests. evaluate and respond. it sounds like an airplane taking off. Receive. Open the case and determine the cause of the noise. B. Verify that the user has not made any OS changes. put on hold and forward. D. and forward. B. interpret. Which of the following would be the MOST effective way to respond to this call? A. Attempt to replicate and verify the issue. C. D.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Receive.

D. a co-worker asks the technician for assistance. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. Forward the customer to another technician in order to listen to the co-worker. Ask the customer's permission to put them on hold.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen.co m .actualtests. B. At the same time. Which of the following is the BEST course of action? A. 32 volts Answer: B A technician is on the phone with a customer. Email the manufacturer with the details of the issue. D. Which of the following is the BEST course of action? A. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Forward the customer to another technician. 12 volts C. Update the OS with the most recent patches. Research online forums for assistance. Avoid the incoming call and call back later.com 164 Ac tua QUESTION NO: 532 lTe sts . 6 volts B. C. Which of the following is the BEST course of action? A. 24 volts D. Write down error code and ask for assistance. The technician receives another incoming call from the technician's friend. Answer: B QUESTION NO: 533 A technician is responding to a customers call. C." . "Pass Any Exam. B. Put the customer on hold just for a few minutes.www. Any Time.

however. B. D. Reinstall the firewall software. D. disabling the firewall did not help the issue. Put the customer on hold just for a few minutes and assist the co-worker.actualtests. B. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Formulate another theory as to what might be causing the problem. Which of the following troubleshooting steps should the technician perform FIRST? A. C. the technician believes that firewall settings may be the cause. After speaking with the user. Any Time.co m 165 . This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer." . Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network.www. Replace the workstations NIC. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. C. Contact the user to determine if any recent changes have been made to the computer. D.com Ac tua lTe sts . Replace RAM modules and verify that all other system components are operating properly. Document that disabling the firewall did not solve the issue and call another technician for assistance. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Use Windows Recovery Console to perform a repair installation of Windows. C. Answer: D "Pass Any Exam. Replace the motherboard and perform a system restore. Which of the following troubleshooting steps should the technician take NEXT? A.CompTIA 220-701: Practice Exam B.

Delete all the illegal content from the user's computer. Use a signal attenuator. B. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows.www. C. Insist that the user immediately delete the content.actualtests. sts . Report theusers story to management and wait for further instructions. Use an uninterruptible power supply (UPS). Answer: B QUESTION NO: 539 "Pass Any Exam. Answer: D Answer: A While troubleshooting a problem on a users computer. C.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Which of the following describes the BEST course of action? A. B. C.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. The technician speaks with the user. D. Any Time. Establish a theory as to what caused the changes to the computer. a technician discovers content which they believe may be illegal. Ignore the content and complete the repair." . D. B. Use a surge protector. D.com Ac QUESTION NO: 538 tua lTe A. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Report the situation to the appropriate authorities. Which of the following should the technician do NEXT? A. Perform a virus scan and evaluate the results. Install anti-spyware and run an initial scan. Plug the computer into a different power outlet.

B. A low toner cartridge "Pass Any Exam. Ignore the situation so as to avoid workplace conflict. resulting in the need for continuity chips in otherwise unused slots? lTe sts . Excessive humidity C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. DRAM D." . Report the situation to appropriate authorities.com Ac tua Which of the following RAM types requires that all available memory slots be filled. random characters? A. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. D. When is it appropriate to make copies of a customers confidential data? A. from computers which are in for repair. For backup purposes and with thecustomers permission.actualtests. For backup purposes and if the technician deems it necessary. C. Any Time. Answer: C QUESTION NO: 541 A.www. It is not appropriate unless the content is public knowledge. Confiscate the co-workers personal storage media. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. B. D. C. Notify the customer about their stolen data. A corrupt software driver B. DDR3 B. It is never appropriate to copy acustomers data. RDRAM C. Which of the following is the BEST course of action? A.co m 167 .

Docking station D.co m 168 . WindowsVista Ultimate.CompTIA 220-701: Practice Exam D. Windows XP Home Edition. B. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. HTTP Answer: A "Pass Any Exam. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application.www. C. WEP B. HTTPS C. TV tuner card C. Windows XP Professional." . WAP D. Windows 2000. Video capture card lTe If using Windows Media Center. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. which of the following hardware components needs to be installed? sts .com Ac tua A.actualtests. KVM switch B. Any Time. D.

" . 32GB C.www.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. 1024GB D. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. Any Time. Processor D. L2 cache B. Although Windows XP lets you format only up to 32GB but can read larger volumes. WPA D. SFTP B. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. CMOS battery C. WAP C. Which of the following components should the technician replace? A. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.com 169 Ac tua lTe sts . 16GB B.co m . 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down.actualtests.

2335 D. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).C. RAM capacity C.co m 170 . Check the wireless card to be sure it is seated correctly. Active Answer: D QUESTION NO: 552 By default.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. Check to see if wireless is turned on. 110 C. which of the following ports is used for Remote Desktop (RDP)? A.CompTIA 220-701: Practice Exam A.actualtests. Any Time. B. I/O address ranges E. 3389 Answer: D "Pass Any Exam." .www. C. Hidden devices D. Check the software for a complete install. Check the wireless card for antenna connections. A. Heatsink B. Liquid D. Passive C. 80 B.com Ac tua lTe sts . D. Explanation of error codes Answer: A. Mapped network drives F. Devices by type B.

www. 23 B.actualtests. Any Time. Multimedia B. TV tuner C. 25 C." . 80 D. Wireless card C.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. NIC B. SATA D.com Ac tua QUESTION NO: 555 lTe sts . is used for Telnet? A.co m 171 . Capture D. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. by default.

actualtests. HTTP C. Operating system B.www. Which of the following would be the BEST recommendation to the customer? A." . Memory C. Router C. VPN D. Any Time. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Crossover cable "Pass Any Exam. Which of the following must the technician update? sts . Bridge B. WAN B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Last Know Good Configuration D. Enable Boot Logging C. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.CompTIA 220-701: Practice Exam A.com 172 Ac A. Safe Mode with Command Prompt B. Firmware D. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. but the motherboard needs an update.co m . The technician has determined this can be done.

B.actualtests.com Ac A. Which of the following should the technician do? . Any Time. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Use the Safely Remove Hardware icon in the Control Panel. C. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. use their telephone number as the WEP key. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. C.CompTIA 220-701: Practice Exam D." .www. Turn off the power to the USB device first then the computer. B. Send the drive to a data recovery company. change the password frequently. try not to use numbers in the password. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. D. Answer: A "Pass Any Exam. D. Unplug the device from the computer. D. C. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. try and keep the same password so the customer can always remember it. Use the Safely Remove Hardware icon in the System Tray. a technician should advise the customer to: A. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.co m Answer: A 173 . B.

Improved performance B.actualtests.www. use the run command and type folder. The power to the external displays docking station D. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. rightclick on the desktop. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. If the monitor has been degaussed recently B. and select folder. B. C. Improved security features C. The monitor driver version C. Improved registry settings D. select new. Any Time. D." . Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.co m 174 . create the folder on a flash drive and then click and drag the new folder to the desktop. Which of the following is the FIRST item to check? A.com Ac tua QUESTION NO: 565 lTe sts . create the folder in My Documents then click and drag the new folder to the desktop. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A.

The technician tries to boot the computer with the Windows CD in the drive. Which of the following is the FIRST action the technician should take? lTe sts . Boot into BIOS and check the hard drive status. Boot into setup/BIOS and check the Graphics options.com 175 Ac A.www. press F8 and select Safe Boot. website that does not require a password to log in. Boot the unit in Safe Mode by pressing F8. popup advertisement that has been blocked. Boot the unit in Safe Mode by pressing F5. Boot the unit in Safe Mode by pressing Ctrl/Esc. website where cookies are required. B. B. however. the computer boots off the installed operating system on the hard drive.co m . C. Have the user check external drives for media. When Windowsstarts. D. press F8 and select Last Known good configuration. B. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work." . Run a check disk operation on the hard drive. tua A technician wants to reinstall Windows operating system on a notebook computer. C. B.actualtests. Which of the following is the FIRST step the technician should take? A. Have the user power off for five minutes then restart the system. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. "Pass Any Exam. When WindowsStarts. The technician explains this is a: A. C. Boot into BIOS/Setup and change the boot sequence. Any Time. D.CompTIA 220-701: Practice Exam A. C. Boot into BIOS/Setup and update the BIOS. D.

Ask the customer how the laptop is being used when it reports the error. Ask the customer what is occurring when the display is lost.actualtests. B.0. secure website. Unplug and then re-connect all cabling to the components. Remove the battery and run the laptop on the external power supply. Any Time. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. C. B." . Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Set the IP address to match the gateway address. D. Which of the following would be the NEXT troubleshooting step? A. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.CompTIA 220-701: Practice Exam D. Set the printer to DHCP.1. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. C. D. Check to see if the monitor and computer are powered by a UPS. B.co m Answer: A 176 .www. C. Enable print sharing from the main computer. Configure the printers IP to 127. Check the System Event log for over temperature entries.0. Run the computer until the error occurs then find where the source of the heat is.com Ac tua A. Which of the following is the BEST course of action to take? . Update or reinstall the display driver. D. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Answer: C "Pass Any Exam.

" . Consult the maintenance manual for the error code. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. power off the printer.actualtests. The technician arrives and finds the printer is online but there are not any lights on the network card. Any Time. but only in monochrome. C. check the printer for paper jams in the path.com Ac tua lTe sts . Replace the video card because there is no display. power cycle the printer to update the driver.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. flash the firmware on the printer to match the new driver. pauses and then repeats. D. Check the quick setup guide for BIOS settings. have the customer clear the print queue and reboot. check the printer properties on the server. The NEXT action would be to: A. Which of the following is the BEST course of action to determine the cause? A. B. B. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. replace the network card in the printer. The NEXT step to evaluate the problem is to: A. cycle the power on the printer and observe the boot process.co m 177 . Remove the power and check the position of the jumpers on the motherboard. C. B.www. have each user remove and re-install the printer to update the driver. D. C. Answer: B QUESTION NO: 576 "Pass Any Exam. D. The technician knows the print server had maintenance done over the weekend that included driver updates.

com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . Computer Browser "Pass Any Exam.actualtests." .CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. Any Time. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WPA encryption D. WEP C. Which of the following security technologies is this considered? A.www. Hibernation C. Password authentication B. Which of the following Windows services is not starting during boot? A. WPA D.co m 178 . Biometric authentication Answer: D QUESTION NO: 578 A. Smart card authentication C. Sleep D. WPA2 B. WPA. Standby B.

D. Answer: C QUESTION NO: 581 A.co m . check the video cable from the monitor to the PC. check the power cable on the monitor. Print Spooler D. BIOS C.actualtests. C. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Turn the monitor on/off." . BIOS "Pass Any Exam. try turning the monitor on/off. Southbridge B. reseat the video card in the PC. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. The technician on call determines that the PC is powered on and is not in standby mode. B. check the power cable on the monitor.www.CompTIA 220-701: Practice Exam B. reseat the video card. Northbridge B. Any Time. Add Hardware Wizard C. Check the video cable from the monitor to the PC. Turn the monitor on/off. Reseat the video card. try turning the monitor on/off. DMA controller D. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . check the video cable from the monitor to the PC.

Southbridge D. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed.CompTIA 220-701: Practice Exam C. Northbridge B. Northbridge B. Verify that the power button is plugged into the motherboard. Check the power outlet to verify it is supplying power." . D. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.com Ac tua lTe sts . Answer: A "Pass Any Exam. Southbridge C. CMOS D. Replace the power button. C. BIOS D.actualtests. Check the power supply for voltage output. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Which of the following is the NEXT troubleshooting step the technician should take? A. DMA controller C.www. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. B.co m 180 . Any Time.

C. Any Time. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .com Ac A user reports that they are suddenly unable to print to a network printer. Case open switch D. Biometric password B. B. D. 775 C. The printer has a faulty NIC. It was working fine yesterday. Theusers workstation has a faulty NIC. The technician can ping the users workstation and the printer." . 478 B.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A.www. Port triggering C. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Slot A Answer: A A.actualtests. The printer is no longer the users default printer.co m 181 . 959 D. The technician can also print a test page from another workstation. "Pass Any Exam. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. The printer has corrupt drivers.

Which of the following is a best practice? A. Update the network device drivers. Turn on Automatic Updates. Dual-core Answer: A. Which of the following is the FIRST thing the technician should do? A. B.E QUESTION NO: 590 When troubleshooting an issue with a customer. DDR2 E. B. Turn off the firewall. Verify when the last time the computer was working correctly was. D. C. C. D. Unplug the PC and put on an anti-static wrist strap. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. Any Time. Update the antivirus definitions. Disable all file shares. Set automatic updates to download only. however.www. Assign a password complexity policy. Inform the customer of how long it might take to resolve the problem. SODIMM D.actualtests.co m . Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft.com 182 Ac tua lTe sts . B. "Pass Any Exam. Which of the following should be selected to BEST meet the user's needs? A. they do not want the updates to interfere while they are working. Update the virus definitions and start a scan for viruses." . PCI express C. Multi-core B.CompTIA 220-701: Practice Exam A. C.

D. Any Time. C. FAT16 B. Which of the following is the FIRST thing a technician should check? sts . Check the domain print server. Check the network connections. Set automatic updates to download and install. Check the print queue. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scanner C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. HPFS C. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A." .www. Check power on theusers laptops. lTe Several users report their print jobs did not print to the local shared printer.co m 183 . WPA D.com Ac tua A.CompTIA 220-701: Practice Exam D. Which of the following file systems should the technician select? A. FAT32 "Pass Any Exam. NTFS D. B.actualtests. Username/password B.

Check the boot order in the BIOS.com 184 Ac QUESTION NO: 598 tua lTe sts .co m . D.www. Check the disk for scratches. Task Manager B. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. Check for incompatible hardware.actualtests. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. How should the technician troubleshoot this issue? A. Task Scheduler Wizard D. Check the CMOS battery. Firmware settings C. Jumper settings D. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Motherboard settings B. Backup Manager C." . a technician notices that the software hangs during the hardware detection phase. Answer: A After several months users report that their computer runs slower. Where should the technician make the necessary boot order changes? A. Any Time. The problem is related to large files being deleted. C. The technician needs to change the computers settings to boot from a recovery CD. B.

The installation CD is not available. A cable modem D. Right-click System Tray. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A.actualtests. Right-click Start menu. ATX B. B. select Properties D. An asynchronous modem C. Check the USB port.com Ac A. PC/XT "Pass Any Exam.co m 185 . Add Hardware Wizard. Any Time. C.www. Check the printers BIOS. Which of the following is the BEST solution to locate the correct drivers? A.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. D. select Properties B. Check the manufacturer's website. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts ." . select Properties C. A network interface card B. Right-click My Network icon. Right-click My Computer icon. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. AT C.

PPTP C. NTP B.www. SMTP D." .actualtests. NNTP B.CompTIA 220-701: Practice Exam D.co QUESTION NO: 604 m . HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.com 186 Ac tua lTe sts . LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. where would a technician go in Windows to print out a test page? A. From the printer properties page D. Any Time. TELNET C. RDP D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. From theprinters drivers B. Manually on the printer C. ACL Answer: A QUESTION NO: 603 When a job fails to print.

Modem lTe Which of the following network devices interconnects networks together? sts . Half duplex B. Hub Answer: D "Pass Any Exam. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Bridge D. Any Time. Switch B. Router D.com Ac tua A.www. Hub B. Modem C. Switch B.CompTIA 220-701: Practice Exam A. Router D. Port mirroring C. Full duplex D." . Modem C. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Hub C.actualtests.co m 187 .

D. Laser printers melt the image onto the page. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. while laser printers can be harmful to the environment. B. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. A local printer has a small footprint and cost less money than a network printer that has a large footprint. A maximum of two computers can share a local printer verses unlimited users can share a network printer.com Ac Answer: D tua lTe sts . Laser printers use toner.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. while an inkjet printer sprays the image on the page. while the inkjet printer can only use ink cartridges." . C. The control panel C.www. C.co m 188 . The power supply D. Any Time. D. The writing element B. B. Ink jet printers are safe for the environment. thermal. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. The interface Answer: A "Pass Any Exam. and impact printer? A.actualtests. inkjet. Laser printers fuse the image to the page. while an inkjet printer fuses the image to the page.

but the printer does not print the job.actualtests.co m Compliance regulations regarding data sensitivity are primarily created to protect the: . company's intellectual property and proprietary information. person who would be directly affected in the case of a breach. D. Any Time. ATX C. 640 x 480 B." . 800 x 600 "Pass Any Exam. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. Printer configuration is incorrect. NLX D. .www. BTX B. which of the following is the minimum default resolution setting that Windows XP supports? A. customer's personal files and professional data. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. Which of the following may be the cause? A. D.com 189 Ac tua lTe sts A. B. Outdated or corrupt print driver. B. A print job is waiting in the print queue. equipment from abuse and misuse. C.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. The application used to create the document is incompatible with the printer. C. which of the following provides the MOST room for effective cooling? A.

Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. SODIMM D. C. EGA's was 640 x 350.www.co m 190 . number of installed hard drives. DVD/RW drive B. hot swappable drive. Any Time. the number of partitions across multiple hard drives. how data is distributed between multiple drives. D.CompTIA 220-701: Practice Exam C." . SD flash drive C. CGA's resolution was 320 x 200 . optical drive. D. Answer: A "Pass Any Exam. network drive. C. B. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. the back up tape drive configuration. 800 x 640 D. QUESTION NO: 617 A CD drive is a type of: A. and SVGA resolution is 800 x 600.actualtests. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. solid state drive.com Ac tua lTe sts . B.

Two processors installed on the motherboard D.co m . C.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. it must have which of the following? A.www." .actualtests. it is important for the output to be: A. equal or greater than the original power supply wattage. Thermal grease between the processor and theheatsink "Pass Any Exam. D. AGP slot D. C. Automatic voltage detection between 110 and 220 voltage is provided. equal or lesser than the original power supply wattage. Thermal grease between the fan and theheatsink B.com 191 Ac A. auto sensing from 100 to 240 Volts. Any Time. B. The computer can run faster because of the larger power source. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. tua On a desktop computer.3 volts of power to the computer. Thermal grease between the processor and the fan C. Automatic integrated surge protection is provided through the upgrade. DIMM chip B. B. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . D. equivalent to the original power supply wattage. IDE drive C. The addition of 3.

" . A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. D. B. The scanner must be installed between the PS2 mouse and the computer. The computer will overheat. Hyper-threading technology D. Hyper-V technology C. The scanner must be configured to read the code(s) desired.com Ac QUESTION NO: 626 tua lTe sts .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The barcode scanner should be set up in the computers BIOS. C. D.www. which of the following should occur? A. Any Time. The flatbed scanner must be removed. C. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO).actualtests. Which of the following statements is MOST likely true? A. B. Double the clock speed on a 32-bit processor B. The OS will have to be reinstalled. Answer: A When installing a barcode scanner on a computer. "Pass Any Exam. the computer must be equipped with which of the following? A. The computer will not pass POST. The memory speed will decrease.co m 192 .

To provide additional software security to the laptop D. A PCI card is not correctly seated. Hard drive "Pass Any Exam.CompTIA 220-701: Practice Exam A. To allow additional power to be available to the laptop when docked C. A.www. B. Any Time. C. A memory chip is defective.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A." . To allow peripheral devices such as a monitor to remain attached B. sts . Cooling fan C. To allow LAN/WAN switching Answer: A.co m . Duplex C. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Impact B. To provide additional USB ports for the laptop E. The CRT display has failed.actualtests.ini file.B QUESTION NO: 630 The user states the desktop computer is very noisy. The power supply is not connected to the system board. Laser Answer: A QUESTION NO: 629 Answer: A. CPU B.com 193 Ac A. E. Windows has a corrupt boot. Inkjet D. Which of the following could be contributing to the noise? (Select TWO). D. Which of the following is the possible cause? (Select TWO).

and personally contact the owner to update on the status of the repairs. Which of the following would be the BEST course of action for the technician to take? sts . asks to have a single-connection that will carry video and audio to and from the PC. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Boot to Last known Good Configuration. the owner would probably not want to be bothered during the work day. Motherboard E.www. Document the work done at the firm.co m Answer: B . C. D. Boot from LAN. leave a copy for the company owner. DVI-D "Pass Any Exam. Any Time. The repairs go as planned. Boot from Emergency Boot Disk.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Memory chip Answer: B. B. and due to space constraints. Boot in Safe Mode. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Which of the following technologies is capable of this functionality? A. Document the work done at the firm and leave the company owner a voicemail.CompTIA 220-701: Practice Exam D.actualtests. C." .com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. Document the work done at the firm. QUESTION NO: 632 A. relaying details of the repair to save the technician time. ask one of the assistants at the company to contact the owner. D. Call and/or email the owner the status of the repair and answer any remaining questions they might have. B.

PC card 7. B. Keep the power supply within acceptable temperature ranges. Keep thenorthbridge chip within acceptable temperature ranges.1 D.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . Memory has to be installed in same speed and size modules.CompTIA 220-701: Practice Exam B. C. Memory has to be installed in matching pairs. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. The motherboard jumpers need to be properly configured. B.co m 195 . PC card 8. DVI-I C. Any Time. Keep the processor within acceptable temperature ranges. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.www.actualtests. "Pass Any Exam. using chips equal to or larger than 1GB in size. in marked matching slots.com Ac A. Mini-PCI card B. D." . Express card C. Keep the hard drive within acceptable temperature ranges. which of the following is true? A. VGA D. C.

Satellite D. UTP B. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Fractional T1 C.www. B. Reformat the hard drive. WiMAX B. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. D. Fiber D.CompTIA 220-701: Practice Exam D.com Ac tua lTe A. Coaxial C. Any Time.actualtests. C.co m Answer: A 196 . Due to limited ability to conceal cabling within walls. Memory has to be installed in marked matching slots. Which of the following would be the MOST cost effective cable to choose? A. Run a high powered magnet over the drive several times. Use Windows built-in Disk Management utility and format the disk. STP Answer: D "Pass Any Exam. using at least five passes. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? ." . Use a multi-pass third party formatting utility. the company is being forced to run the lines along power wiring and overhead lighting.

WindowsVista Business D.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . A. Four D. Windows 2000 Pro C.www. WindowsVista Ultimate B.co m . Device Manager C. One B.actualtests. Fuser "Pass Any Exam. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Security Center B. Which of the following operating systems currently include this functionality? (Select TWO). Any Time. Two C. Windows Vista Home Premium Answer: A.C QUESTION NO: 642 A. Windows XP Professional E." . Windows Defender D. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.

Any Time.168.122.com 198 Ac tua lTe sts .co m . Ribbon C. ping f 189. "Pass Any Exam.actualtests. Full duplex C. 100Mb B. ping v 10.16. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.18. regedit D.CompTIA 220-701: Practice Exam B. 10Mb D." . Toner D.5 C.1.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. edit C. ping a 192.11 B. by design. ping t 172.68. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . msconfig B.10. Liquid ink Answer: C QUESTION NO: 644 Network hubs.www.5 D.0. can run at which of the following modes? A.

the operating system will only recognize 1GB of RAM. MSCONFIG was used to execute the win." . MSCONFIG was used to execute the system. The RAM has been inserted backwards in their slots. D. Which of the following choices is MOST likely the cause? tua lTe sts A. C. MSIEXEC . B.actualtests. MSCONFIG was used to disable the computer services.www. MSCONFIG C. Any Time.ini file. Which of the following is the MOST likely cause of the issue? A. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.ini file.com 199 Ac A technician is adding RAM to a PC. MSTSC D. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. D. The physical printer online light is lit.co Which of the following utilities is used to perform a baseline on a hard drive? m . Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. Upon power on. The monitor is not plugged into the video card.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. The PC BIOS does not support the new RAM size. B. PERFMON B. C. The BIOS revision is the latest version. no errors are reported and the data cable is connected. Which of the following is the MOST likely "Pass Any Exam. MSCONFIG was used to enable the computer services.

The Print Processor has been changed in Printer Properties. Performance Logs and alerts C. C. localhost 128. Computer Management B.1.actualtests.CompTIA 220-701: Practice Exam cause of this problem? A. ipconfig 127.0.0. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. System Information D. The Printing Preferences has been changed in Printer Properties.0. ping 127. The Use Printer Offline option is not checked." . B.1 D.0 B.1 C. ping 128.0. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A.0. Device Manager D. Any Time.1. The Use Printer Offline option is checked. D.com Ac tua lTe sts .co m 200 .www. Component Services Answer: A "Pass Any Exam. My Computer C. Control Panel B.0.

actualtests." . Computer Management B. Computer Management B. Computer Management C. Startup Menu C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A.co m 201 . Performance Logs and Alerts B. Any Time.www. Component Services D. Device Manager C.com Ac tua lTe sts . Performance Logs and Alerts D. Performance Logs and Alerts D. Control Panel D. Device Manager C. My Computer B. System Tray "Pass Any Exam.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A.com Ac tua lTe sts A. System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information C. dxdiag C. Task Manager D. Power Options "Pass Any Exam. cmd B. msinfo32 D. System Information . System Configuration B.www.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Properties C. Any Time. System Properties B. Task Manager D.actualtests." .

1 B. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Hardware Wizard D. Hardware Wizard D. Simple File Sharing C." .com Ac tua lTe sts . 172. Power Options B. Any Time. Simple File Sharing B.100 C.www. Event Viewer C.168.1. 4.co m 203 .1 Answer: D QUESTION NO: 665 "Pass Any Exam. 192. 122.1.100. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.168.CompTIA 220-701: Practice Exam B.1. Hardware Wizard D.168. Performance C.actualtests.1 D.10.

8 B. 16 C. 8 B. 64 Answer: C "Pass Any Exam. 63 D. 12 C. Any Time. 10 C.co m 204 .CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 B. 10 B. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 26 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A.www.com Ac tua lTe sts . 26 D.actualtests. 12 C. 26 D." . 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.

C. Fan B. 802. Which of the following components is the MOST likely at fault? A. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . 802. Allows multiple users to have access to a central gateway. Connects multiple computers to one monitor.www. and there are no error codes or beeps.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A. and that it gets unusually hot.co m . Allows multiple computers to communicate with each other in a network.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A." .actualtests. The battery is full and the laptop is plugged in. Connects multiple users to one computer. Router B. keyboard.11n C. B.11g B. D. Modem D. 802. CPU "Pass Any Exam. 802.11b D.com 205 Ac A. and mouse. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Any Time. DSU C.

RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A. ESD strap C. Collects user and program information usually for malicious purposes D. Code that waits for a specific response before activating B. Worm B." .CompTIA 220-701: Practice Exam C. Produces unsolicited advertisements via pop-up messages lTe sts . Spam D.www. Battery D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.com Ac tua A.actualtests. Any Time. Cable ties B.co m 206 . MSDS D. Trojan C. Unsolicited mail that is sent electronically C. Logic bomb Answer: B "Pass Any Exam.

WindowsVista Business C.co m .actualtests.com 207 Ac tua lTe sts . Any Time. B. Virus B.www. VPN C. LAN D.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. Safely Remove Hardware Function. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. WindowsVista Premium D." . Disable in the BIOS. Unplug from the USB port. Windows Vista Home B. "Pass Any Exam. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Worm C. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. C. Adware D. WAN B.

Document findings. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Restart the OS. Start> Run> typecmd > ipconfig C.com Ac tua lTe A. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A.www. Start> Run>typecmd > nslookup B. Escalate the problem to the next higher tier support shop C.actualtests. A complete restore of the hard drive D. Which of the following is the FINAL step that should be performed? . Establish a theory of probable causes of the incompatible driver D. Cycle the power to ensure that thent driver works B. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. Any Time. Start> Run>typecmd> dir D." . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. An established recovery point B.CompTIA 220-701: Practice Exam D.co QUESTION NO: 681 m 208 . A record of the administrative passwords C.

1 D. The laptop also needs to be able to resume quickly from this mode. 255. NIC B. 192. Hibernate D.254.co m 209 . Any Time. 127. D. Stand by B.255.168. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.0.1.255 Answer: D A. they are not receiving any WiFi signals.255. however. Which of the following should the technician do? A.0.1 C.127 B. Check to see if the NIC is functioning.com Ac tua A technician wants to configure a Windows XP Pro laptop. Suggest they move computer around. Shut down C. 169.actualtests.10. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Check thatWiFi is enabled. B." .www. C. Ask if they have a modem.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. WiFi Card "Pass Any Exam.

Contact the customer with a follow-up call. Have the customerrestart the computer to reset the keyboard for the customers profile. but is now attempting to use the laptop's embedded keyboard. Right click on the print job and select resume. Email an assistant at the business to see if they are satisfied with the services rendered. Which of the following is the NEXT action to take? A. Email the business owner and offer discounted services for the next system upgrades. B. Right click on the print job and select properties. D. Right click on the print job and select restart. Bluetooth D. D. lTe sts A week ago a technician completed several upgrades for a business. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right." . Which of the following would be the BEST course of action to take? .com 210 Ac tua A. inquiring how the systems are running and offering any additional assistance. Question the customer to determine if they are using the embedded keyboard for the first time.co m Answer: B . C. The technician has not heard back from the client. Contact the customer with a follow-up call. C. "Pass Any Exam. B. The customer had the laptop working properly all day in a docking station setting. inquiring when the next system upgrades can be started and offer discounts.www. C. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. B.CompTIA 220-701: Practice Exam C.actualtests. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Right click on the print job and select cancel. Any Time.

Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A. BIOS D. /v C.INI file C. Bridge D. BOOT.com Ac tua lTe A. Switch B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? ." . Any Time. Check the keyboard drivers in Device Manager and reload if out of date. Modem C.www. /b D.actualtests. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. /r B.co QUESTION NO: 691 m 211 . PXE Boot Rom B. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.CompTIA 220-701: Practice Exam D. Where would be the proper place to configure this? A.

Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.www.com Ac A. RAID 1 C. RAID 1 B. Which of the following is MOST likely failing? A. RAID 1 C. CPU Fan C. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 C.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. Which of the following RAID arrays is the technician using? A. RAID 0 B. Processor B. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 5 D." . RAID 5 D. Optical Drive D. Any Time. RAID 0 B.co m 212 . RAID 6 D.actualtests. RAID 10 "Pass Any Exam.

UTP .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. STP B. ST D. especially Ethernets "Pass Any Exam.www.co Which of the following cable types contains a foil shield inside the jacket? m 213 . RJ-45 B. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). CAT6 C.actualtests. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector.com Ac tua lTe sts A. RG-6 C." . Fiber C. STP D. Any Time. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Fiber B. Coaxial D.

co m 214 . Satellite C.11n C. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. BNC C.11a B. ST D. 802." .www. RJ-11 B. 802. UTP C. Bluetooth "Pass Any Exam. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.11g D. Fiber D. 802.com Ac tua lTe sts . STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. DSL D.actualtests. Any Time. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Coaxial B.

actualtests. Spam C.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Adware D. Adware sts . Cable C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. DSL B. Spyware B. Botnet C. Spam D. Fiber D.www." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet B.com Ac tua lTe A. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Any Time.

Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.com Ac tua lTe sts QUESTION NO: 709 .CompTIA 220-701: Practice Exam A. CD B. Adware C.actualtests. Floppy C.co m 216 . Surge protector D. without actually installing it on the workstation? A. Power strip B. Uninterruptible power supply C. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Spyware B. Spam B. Botnet D." . Internal hard drive D. Worm D. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Network Answer: A "Pass Any Exam. Any Time. Spyware C.www.

Any Time. 12Mbps.www. B. 800Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. USB thumb drive D. C.co m 217 ." . 400Mbps. ATX B. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. SMTP D. 480Mbps. FTP B.ROM drive C. IDE hard drive B.com Ac tua lTe sts . Micro ATX C. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.actualtests. "Pass Any Exam. AT D. HTTPS C. D. DVD.

10 or fewer B. Fire resistant B. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Increases length of cable D. Lower latency C.www. 6/12 Volts DC or 12/24 Volts DC D.actualtests. Which of the following could be the problem? "Pass Any Exam.co m . Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. AC or DC Voltage C. In addition. 20 or fewer D. 15 or fewer C. 110/120 Volts AC or 220/240 Volts AC B." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A.com 218 Ac tua lTe sts . Any Time. the customer reports the NIC link lights for that computer are not on.

Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Switch is not working. you should update the device driver. Re-install the OS. C. Remove and replace the network card. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing. Boot Mode B. D. the technician notices a yellow exclamation mark in Device Manager.com Ac tua lTe sts Explanation: To troubleshoot this problem.co m 219 . C.www. Which of the following is the NEXT step? A. . Which of the following boot options will accomplish this? A." . Where can the technician locate the NTLDR files? A. Updating the device driver may help when an installed device isn't working properly. Enable Boot Logging C. Safe Mode D. Answer: D QUESTION NO: 719 After installing a network card. Any Time. Firewall is not working. NTOSKRNL "Pass Any Exam. B.CompTIA 220-701: Practice Exam A. Internet site is down. D. Network server is not working.actualtests. Join the computer to the workgroup. B. Update the device driver.

POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. When the laptop is plugged into an outlet it starts. CONFIG. Replace the LCD. Change power outlets. but there is no video. Remove the battery. IO. NTDETECT. B. OS installation disk C. D.www. D.SYS D. C. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Answer: A "Pass Any Exam. BOOT.COM Answer: B QUESTION NO: 722 When a computer is turned on. Any Time. Replace the battery.com Ac tua A. NTLDR C. lTe A technician is troubleshooting a laptop. Which of the following is the NEXT step to troubleshoot the issue? sts .CompTIA 220-701: Practice Exam B. Upgrade the video card.INI D. Connect the laptop to a monitor. Upgrade the memory." . which of the following is the FIRST process that runs? A.SYS B. B. C. Which of the following is the BEST solution? A.actualtests.co m 220 . Replace the power button.

actualtests. B. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Which of the following should the technician do NEXT? m . The OS is not installed. Any Time. Which of the following is the MOST likely issue? A.co A technician installs a new CD. The technician powers on the laptop and the drive is not detected. The AC/DC adaptor D. The power-management console C. The RAM is not seated properly. The system is overheating.com 221 Ac tua lTe A." . The MBR B. Which of the following could be the issue? A. D. Additional memory needs to be installed. C. Check the USB settings for the drive. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Check the manufacturer's recommended settings. Check if the drive is properly plugged in. sts .CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.www. D. B. Check to see if a disk is present in the drive.ROM/DVD player into a laptop. C. "Pass Any Exam.

System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. C. printing on both sides of paper simultaneously. Assuming a position of authority D.E QUESTION NO: 729 Social engineering is used to: A. to perform a technical risk assessment of employees within the company.CompTIA 220-701: Practice Exam A. acquire unauthorized information to achieve a goal. engage in harmless communication. System RAM B. Any Time. Hard Drive D. Answer: A QUESTION NO: 730 Where is the power on password stored? A. communications in both directions simultaneously. D. communications in both directions one at a time. Asking passive aggressive questions E.www. Answer: D "Pass Any Exam.com Ac tua lTe sts . Flattery Answer: C. Requesting public information B. B. to test sociological boundaries with in the company.actualtests. D. printing on both sides of paper one at a time. CMOS ROM C." . B. Insulting the subject to motivate a response C.co m 222 . C.

Port 25 D. A tool that allows a workstation to tell the network that the workstation is present. Port 23 C. by default? A. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. C. A tool that allows a user to connect to other computers. B.co m 223 . It holds a log of the last three passwords used. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 21 B. D. C. Port 25 D." . It retrieves email from the mail server. D.actualtests.com Ac A. A tool that allows a user to use the workstation as a telephone through the network. It pings a workstation from a remote server. Port 110 "Pass Any Exam. Any Time. B. Port 23 C.www. tua lTe sts . A tool that tells a user of the workstation that they have exceeded their memory quota. by default? A. Port 21 B. It blocks popup ads.

UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). RAM module is faulty C." . Excessive movement between system memory and virtual memory.co m 224 .com Ac QUESTION NO: 738 tua Answer: A lTe A.C QUESTION NO: 739 "Pass Any Exam. sts . Which of the following is the cause? A. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Any Time. Processor is going bad B. Power supply D. System RAM Answer: B. C. Printer E.actualtests.www. A method of recovering lost data from a hard disk. USB C. and the hard drive stops working. Wireless router B. electric shock felt on computer case. overheating.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. The user described the problems as: occasional rebooting. A. B. Network D. D. A recognized method of disposing hard drives that contain sensitive data.

netstat B. Ask another technician to take over support for this user. Start> Run>cmd B. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues.www.co m 225 . nslookup D.actualtests.com Ac tua lTe QUESTION NO: 741 sts Answer: B . C. B. Start> Run> Accessories> Command Prompt C. Shift + B C. Start>Programs>Accessories>Communications> Command Prompt D. ipconfig C. Which of the following utilities could be used to check if there is a remote device on the network? A. A. D. Which of the following should the technician do? A. Ctrl + Alt + B D. Start> Programs> Accessories> Command Prompt "Pass Any Exam. F12) B. Help the user with every issue that they call about and put all other work orders on hold. Explain to the user they need to fill out a work order for the computer issues. F9. Ask the user to call another technician for more in-depth assistance. Any Time.g. Function keys (e.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A." .

Which of the following is the FIRST step that the technician should do? A.www. NIC C. Start> Control Panel> Run>cmd Answer: A. PS/2 B. C.CompTIA 220-701: Practice Exam E. Confirm the printer name where the user is trying to print.D QUESTION NO: 743 A user is trying to print to a network printer. B. D. There are multiple printers in the office. Which of the following places should the technician look to find the proper handling procedures? A. however.co m 226 . and all other users are able to print to the printer. it does not print. Restart the print spooler service. Reboot the workstation and have the user log in again. Riser card D. Any Time. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent." . Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Replace the paper in the printer.actualtests. The cleaning label B. The manufacturer's documentation C.com Ac tua lTe sts . every time the user sends a print job to the printer. A past technician's documentation D. MSDS Answer: D "Pass Any Exam.

which of the following is the BEST way to dispose of the old cartridge? A. Dispose in an incinerator. Nine .com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.co m When applying the security settings to a network. B. assist with data transmission. Store in an air-tight container. Any Time.www. C. prevent outside interference.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. B. C. Three C. D. domain. C. Put the toner into a sealed bag and then throw into the garbage. Seven D. WAN. "Pass Any Exam. provide protection from heat." .actualtests. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. Return to the manufacturer for recycling. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . One B. LAN B. D. prevent damage from weather.

workgroup. Ensure that the CD drive is installed.Rom is compatible hardware. Make sure that the disc is a CD and not a DVD. Ensure that shielded cable was used for the network.CompTIA 220-701: Practice Exam D. sts When a component has a proprietary power supply what is the main limitation? .co m Answer: B 228 .com Ac tua lTe A. D. Check to see if the network cables were terminated properly. Replacing it with a power supply made specifically for that unit.actualtests. C. C. D. Check to see if theCD. Making sure that replacing the power supply is not cost prohibitive. B. Answer: D QUESTION NO: 750 A user reports that their CD. B.www. Make sure the network cable is seated properly in the users computer. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. There are no limitations. What should be the BEST first step to resolve this issue? A." . one power supply is as good as another. B. which of the following would be the FIRST step to evaluate this issue? A. D. Make sure that the network cable is not touching any other cables.Rom is not reading a disc. C. Any Time. Answer: C QUESTION NO: 753 "Pass Any Exam. Making sure the power supply will fit into the casing. Check to see if the BIOS register the drive.

"Pass Any Exam.www. retinal scans. Which of the following would be the BEST questions to ask the customer? (Select TWO). lTe sts . Did the computer and monitor work before? C.actualtests. Is another piece ofequipment. A complete back up of the hard drive. Was the electric bill paid? D. An emergency recovery disk (ERD). B.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A." . What would be the questions to ask this customer? (Select THREE). Other equipment plugged into the same power strip/surge protector also will not turn on. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. The customer says the tower computer will not turn on and the monitor will not turn on either.co m . D. background checks for users.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. complex user names. A record of the ADMIN passwords. that is plugged into the same power strip/surge protector. An established recovery point. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. Is it a LCD or CRT monitor? E. C. powering up? B. D. Answer: C QUESTION NO: 755 A. B. Any Time. C. smart cards. What is the manufacturer of the power strip/surge protector? Answer: A.B QUESTION NO: 756 A remote Customer calls with a dead computer.

Make a list of all programs that will need to be reinstalled in event of a system failure B. Standby B. Is another piece of equipment plugged into the same power receptacle and is it working? C.com 230 Ac A. Any Time.co m . Always on B. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. What is the manufacturer of the power strip/surge protector? E. Nothing should be affected C. Hibernate C. Has any electrical work been done recently? G. Nothing.actualtests.CompTIA 220-701: Practice Exam A. Can you or someone else check the circuit breaker for that receptacle? D. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Always on C. Standby D. Wake on LAN "Pass Any Exam. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Create restore point D.C." . How big is your electric bill? B.www. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. proceed with solution.

com Ac tua A. end the conversation C. Throw it in the trash. Tell the customer that both are excellent choices B. the customer continually asks questions about every step being performed. relax and try to be as calm as possible while working through the distraction C. Check that the tube and capacitors are intact D. Which of the following should the technician do? A. CRTs are being replaced by LCDs Answer: B "Pass Any Exam.co Answer: B m 231 .CompTIA 220-701: Practice Exam D. Dispose through proper channels or send it to be repaired C. Give them a list of blog sites and documentation that discuss the twoOSs D. Which of the following is the BEST solution? A. Ask to be excused to use the phone to take a small break outside to get some air B.www." .actualtests. Explain that what is being done is extremely complicated and requires concentration. Continue answering thequestions. Say nothing. What is the BEST response to this question? sts QUESTION NO: 761 . Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. It is getting to the point that is becoming a distraction. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Put on an ESD strap and inspect the internal components B. D. Any Time.

D. Which of the following is the BEST option to alleviate this issue? lTe sts . Between 8 and 10 characters D. Raise the priority of the users jobs to the highest level. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Between 10 and 12 characters B. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A.co m . Annually D. Give the user a dedicated printer. C. Any Time. Install a UPS in the office "Pass Any Exam. Install a generator in the office C.www. 90 to 180 days B. Have the user work after hours to finish their print jobs.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A.com 232 Ac A. Replace all CMOS batteries in the office B.actualtests. Between 6 and 8 characters C. 60 to 90 days C. B. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Give the user permissions to cancel other users print jobs." .

Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. "Pass Any Exam. Rolling back to an earlier configuration B. Which of the following is the action that is being performed? A.co m .actualtests. closes programs.com 233 Ac tua lTe sts .www. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. and shuts down the computer B. You decide to go to a prior restore point. however they are not receiving any Wi-Fi signals. Suggest the computer be moved around. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. but the computers gives an error that the computer has not been shutdown properly. There are UPSs connected to the equipment but they only last about 30 minutes.CompTIA 220-701: Practice Exam D. Loading a full backup onto your workstation D. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Which of the following should you try FIRST? A. Use software that in case of an outage saves your work. Any Time. Retrieve the work from a hot site for the office C. Preparing system for Automated System Recovery (ASR) C." .

Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.com Ac tua A. D. Which of the following is the FIRST step to take to resolve this issue? A.www. B. However. Ask for model number.ROM has compatible hardware. each time the customer closes the laptop the computer goes into standby.CompTIA 220-701: Practice Exam B. Answer: C "Pass Any Exam. Ensure that the device is working in Device Manager. B. Biometrics C. Change the power settings on the projector. Ask if they have a modem.ROM is not reading a disc." .actualtests. Make sure that the disc is a DVD and not a CD. Which of the following would MOST likely solve the issue? A. Software firewall B. Check to see if the CD. C. D. Check to see if the BIOS registered the drive.co m 234 . Smart card D. Check that the Wi-Fi adapter is enabled. Any Time. Change the power settings in Power Management. Change the computer from a laptop to a desktop. C. D. C. Move the projector further away from the laptop.

A. Which of the following questions should a technician ask this customer? (Select TWO). D. What type of mouse is it? E.www. Any Time." .D QUESTION NO: 776 "Pass Any Exam. repeat back the issue to the user to ensure understanding. C. What is the manufacturer of the mouse? Answer: A. What is the manufacturer of the computer? D.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. Check the video cable to make sure it is still connected. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. tell the user to call back when they have calmed down. D.com Ac tua lTe sts . If the mouse has roller ball underneath could they examine it? B. What mouse driver are they using? C. Check for other equipment plugged into the same power strip/surge protector. Press CTRL-ALT-DEL and check Task Manager for programs running in the background.actualtests. B. Which of the following steps should be performed to check the monitor? (Select TWO). make the user promises to keep them quiet.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A.co m 235 . B. be stern with the user. C. Check to see if the monitor and system hardware are compatible. Answer: A. E. Move the mouse and/or press the space bar to check if the computer is in sleep mode. A.

Which of the following MOST likely uses a parallel port? A.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Connecting to a parallel tape backup device D. Perform backup of all data. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. The amount of RAM installed. Which of the following should a technician check to resolve the issues? A. Which of the following should be done FIRST prior to the installation? A.www. Update the anti-virus software. Hard drive location in the computer. C. D. The hard drive location in the computer. The manufacturer of the RAM installed in the computer.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer." . "Pass Any Exam. Printing to an older printer C. B. B. Any Time. C. Upgrade all drivers.co m 236 . Which of the following should be checked? A. B. Failed fan in the power supply. The manufacturer of the computer and hard drive. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. D. C.actualtests. Connecting a loop-back plug B. CPUheatsink seated properly. Create a restore point. Remove unneeded external components. D.

actions and outcomes. Any Time. Standby B. Escalate the problem to the next tier support. Document findings. Which of the following is the LAST step that should be performed? A. Establish a theory of probable causes of the incompatible driver. Hibernate D. Standby D. B." . C. Wake on LAN B.www. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Cycle the power to ensure that thent driver works. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.co m 237 .com Ac QUESTION NO: 782 tua lTe sts .actualtests. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Always on C. Always on C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. D.

It is getting to the point that is becoming a distraction. C. Continue answering the questions. Which of the following is the BEST solution? A. Six C. Throw it in the trash. two printers. B.co m 238 .com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . D. C. Send them off on a small task to get a moment to concentrate and finish the job. Put on an ESD strap and inspect the internal components. Zero B. Check that the tube and capacitors are intact. relax and try to be as calm as possible while working. Move some of the devices to other outlets and replace the power strips with surge protectors. D." . "Pass Any Exam. B. Answer: D QUESTION NO: 785 A. Which of the following should the technician do? A. two monitors. Any Time. Explain that what is being done is extremely complicated and requires concentration. Answer: D QUESTION NO: 784 A CRT has stopped working.actualtests. Twelve Answer: A QUESTION NO: 786 Two workstations. B. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Eight D. Ask to be excused to use the phone to take a small break outside to get some air.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. and a mini refrigerator are plugged into one power strip in a single outlet. the customer is asking questions wanting to know every step being performed and why. CRTs are being replaced by LCDs. Which of the following should be done to ensure safety? A. Dispose through proper channels or send it to be repaired.www.

Restore all files from a storage device. B. C. There are UPSs connected to the equipment but they only last about thirty minutes. B. D. Replace the CMOS batteries to all affected equipment. Setup a hot site for the office so all data will be backed up. "Pass Any Exam. D. Load a full backup onto the workstation. D. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. C. Have employees shut down their computers before they leave and perform the calculation during their down time. C. Have an employee work nights to perform the shut down." . and properly shuts down the computer. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.com 239 Ac A.actualtests. Which of the following actions should the technician perform FIRST? A. Prepare system for automated system recovery (ASR). Install a generator in the office. Install power strips in the office.co m .CompTIA 220-701: Practice Exam C. Install a UPS in the office. Any Time. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. B. Roll back to a previous restore point.www. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Replace the power strips with UPSs and eliminate the extension cords. closes programs. Install software that saves work. Replace the power strips with surge protectors with longer cords. D. tua lTe Computers are left on overnight to complete certain calculations and tasks.

www. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Change the power settings on the projector. Any Time. Install a wireless modem. Answer: C "Pass Any Exam.actualtests. Reboot the laptop to toggle image between screens. Which of the following should the technician do to solve this issue? A. Use the function + f10 key to toggle between screens.co m 240 . D. B. B. C. Each time the customer closes the laptop the computer goes into standby. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Enable DHCP on the laptop. Which of the following would the technician recommend for the client? A." . Install an access point. Change the computer from a laptop to a desktop. Which of the following should the customer perform? . Press the function key and then configure the projector settings. Use alt + tab to toggle between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector.com Ac tua lTe A. C. D. C. D. Use the function + f8 key to toggle between screens. Change the power settings in power management. B. The client would like to access the network from outside the home and on the top floor. Set the SSID code on the laptop.

www. Answer: B QUESTION NO: 796 "Pass Any Exam.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. The LCD inverter board is going bad. C. The LCD backlight is failing. Use hyper-threading. D. Prevents the monitor from overheating lTe sts . Install multiple fans.com Ac tua Explanation: A. The screen is set to automatically dim to optimize battery power when power is disconnected. Any Time. AGP slot C. This might be an indication that the battery is failing and can no longer hold a charge.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. D. C. Cools the power supply C.co m 241 . Install a liquid cooling system. Which of the following is the BEST recommendation to make? A. Install more memory in the system. Answer: C. B. Heatsink B. CPU slot D. B." . Dissipates heat from the chips D. Prevents motherboards temperature from getting to low B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.

1. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. Which of the following authentication technologies can be used? A. When the user connects the AC power. B.www.co m 242 . C. the LCD returns to normal brightness." . This might be an indication that the battery is failing and can no longer hold a charge. The screen is set to automatically dim to optimize battery power when power is disconnected. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. Any Time. Which of the following should a technician tell the user? A. 192. To provide thermal transfer from the CPU to theheatsink.254. Ergonomics B.16 B. Smart key C.168.0. To protect the CPU from direct contact with theheatsink. B. C. The LCD inverter board is going bad. 172. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. The LCD backlight is failing. the LCD screen gets dimmer.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop. D.actualtests.1 C.10 "Pass Any Exam. To prevent memory vibration caused by theheatsink fan.com Ac tua lTe sts . To provide insulation around the processor. D.16 12. 169. Biometrics D.

129. 169.actualtests. 192.1. 129.25. 92. 92.1." . 201.25.253.16.1 C.168. Any Time.254.29.co QUESTION NO: 801 m 243 .29.1.254.16. 201. 129.10 C.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.168. 92.9 D.1 B.18.10.1 B.253.9 D.254.10 C.1.168.CompTIA 220-701: Practice Exam D.128 Answer: D Which of the following IP addresses is a class B address? A.18.25. 192.128 B.128 D.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.com Ac tua lTe sts . 192.18.www.254.16. 192.168.

254.actualtests.10 B.29. 129. 92.255 lTe Which of the following IP addresses is a loopback address? sts .10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.255. 169. 192.255.10.10 C. s1A@r4A&! B.128 B.168. 201.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.10. 255. 192. June171988 C.0.CompTIA 220-701: Practice Exam A.www.0.1 C.10 B.253.1.18. comptia1 Answer: A "Pass Any Exam.16.168.9 D.com Ac tua A.168. 9ca5rl D.16. 192.0. 192.10.168.254.254.25." .0.co m 244 . Any Time.10 D.10. 169. 172. 127.1 D.1 C.

CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Blu-Ray B. B. by default? A. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.co m 245 . CD "Pass Any Exam. WPA D.com Ac tua lTe sts . MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. SSID C. Take the computer apart piece by piece until the problem is identified. Keyfob D. DVD D. C. WEP B. Flash C. Document the problem. Keylogger C. Any Time. D." .www.actualtests. Recreate the problem. Resolve the problem. BIOS password B.

PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam. Capture D. Any Time. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. NIC B. Graphics C.www. Parallel .actualtests." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . IEEE 1394 D. DVD C. Flash B. HDD D.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Modem C. PCIe B.

" . Windows Media Center C. Windows 2000 D.co m 247 .CompTIA 220-701: Practice Exam A. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Windows XP Answer: D "Pass Any Exam.actualtests.www. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Windows 2000 D. Infrared D. WindowsVista Premium B. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.com Ac tua lTe sts QUESTION NO: 816 . Touch screen D. WindowsVista Basic B. KVM B. WindowsVista Ultimate C.11a B. Any Time. Keyboard C. 802. Bluetooth C.

Files can be larger than 256MB B. To allow RAID support C.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Support for file encryption D.www. Legacy support for older systems . Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C.actualtests. A.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. My Computer> System> Performance> Settings> Virtual Memory B." . To support dynamic disks B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. File encryption options C.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Network Neighborhood> Ethernet controller B. User access and permissions options E. Add and Remove Programs "Pass Any Exam. Any Time. Macintosh PC read/write access D. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. Ability to share the file and folders Answer: B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO).

sigverif C. Hide a password document in the workstation D. Control Panel> Power Options D. Contain on a sticky note on the back of the monitor B. In a Windows Vista workstation. WPA Answer: C "Pass Any Exam. Any Time. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.co m 249 . msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A.CompTIA 220-701: Practice Exam C. which of the following commands would the technician use? A.actualtests. WEP128 C. Never write down the passwords C.www." .com Ac tua lTe sts QUESTION NO: 823 . ipconfig D. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. WEP64 B. WPA2 D. sfc B.

co m . B. They state they need to upgrade the antivirus protection on the workstation. D." . Printer Driver B.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk.msc "Pass Any Exam. D. Refuse the callers request and inform an IT manager. B. the print spooler requires other services to be running first.com 250 Ac tua lTe sts . primary services. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A.actualtests. perfmon. C. Print Spooler D. registry level services. Give the caller the information and inform an IT manager.www. Refuse the callers request and inform the police. Which of the following should the employee do? A. Answer: C QUESTION NO: 827 A print job fails to leave the queue. They ask the employee for their username and password. C. These types of services are known as: A. dependency services. Which of the following services may need to be restarted? A. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Any Time. Windows Spool Service C. driver level services. Give the caller the username and password.

co m . Serial B. Any Time.CompTIA 220-701: Practice Exam B. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. print D. C. Check the Device Manager for a wireless network device. Check forWiFi radio on/off switch on the function keys. B.www. how might a technician determine if the unit has WiFi capability? A. A 64-bit processor and a Vista Home Basic operating system B. printmanagement. IEEE 1394 D. Check for an externalWiFi on/off toggle switch. A 32-bit operating system and a 64-bit processor C. Check for an external antenna.com 251 Ac tua lTe sts .msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. Without knowing the specifics of that model. Other companies use other names. 802. to describe their 1394 "Pass Any Exam.actualtests. eSATA C. services. such as i.link and Lynx.msc C.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. D. A dual-core 32-bit processor and a 64-bit operating system D." .

"I am not sure if your data will be lost I will confirm with my manager." . D. I cannot guarantee that your data will not be lost. This type of repair will not affect it. please read it and then get back to me with any questions. Your data should be fine. the phone rings.actualtests. In the middle of doing the repair. I replaced the motherboard. "I replaced some of the computer parts and now it is functional. I am not replacing the hard drive.CompTIA 220-701: Practice Exam products. C. "Here is all my documentation for the repairs. which means delivering data at a guaranteed rate. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "Pass Any Exam. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Which of the following is the BEST action? A. which is the main circuit board for the PC." B. C. B. Any Time.co m . A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. such as video devices. Have the phone onvibrate before starting the repair. Which of the following is the BEST response? A." C. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. This is because it is not only high speed but also supports isochronous data.www. I will let you know what happens after the repair. Well." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone." B. D.com 252 Ac A. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. Take the call. Which of the following is the BEST response? sts . Apologize and excuse oneself for a moment to take the call quickly outside the room.

B. Encrypt the sensitive data so that it cannot be read without a key. Immediately leave and go to another room to take the call and deal with the repair later.CompTIA 220-701: Practice Exam D. Any Time. C. B.www. while protecting the data from the operating system related issues? lTe sts . Partition the drive into two physical drives making C: the OS and D: the data. Biometric fingerprint scanner "Pass Any Exam. Which of the following is the BEST response to the clients next repair order? A. C.Attributes. D. Do the repair with a good attitude. Hide the sensitive data from casual view using folder Properties . Do the repair. making C: the OS and D: the data. Front panel media lock B. D. but let the client know that the client will be charged extra for the same repair nexttime.actualtests. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard." .co m . Show the client how to put the keys back on. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. Keylogger C.com 253 Ac A. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Refuse to do the repair until the client learns how to type with long fingernails. Partition the drive into two logical drives.

Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Tell the client they need to install a surge protector soon. Leave it up to the client to take their own precautions. Check for and remove outdated components. B. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. C.com Ac tua lTe sts . Answer: A "Pass Any Exam. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A.actualtests. Which of the following is the BEST action to take? A. Remove excessive dust and loose items. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Power strip C." . Cover the extra power plugs not being used with electrical tape. D. UPS B. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Replace all cooling fans with new ones.www. Install an uninterruptible power supply (UPS).CompTIA 220-701: Practice Exam D. B. Any Time. Larger power supply D. C.co m 254 . D.

" .www.0? A. C. Class A B. D. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Any Time. Increase the systems RAM.actualtests. D.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255. which of the following actions should be taken NEXT? A.co m 255 .CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly.255. B. Class B C. Formulate a theory.com Ac QUESTION NO: 843 tua lTe sts . B. Establish a plan.255. Identify the problem. They have had the system for two years and use it primarily to download photos. Run CHKDSK on the hard drive. Answer: B Which of the following network classes exists if the default subnet mask is 255.0. Document the actions. C. Defragment the hard drive.0? "Pass Any Exam. Suggest purchasing a newer processor. Which of the following is the FIRST action to take? A. music and browse the Internet. Class C D. The system specifications are still very good.

Class C D. Class A B.0. Class D "Pass Any Exam. Class B C.1. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class B C. Any Time.168. Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172. Class A B. Class C D. Class B C.0.actualtests.255.com Ac A. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class A B.co m 256 ." . Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.22.0.0? A.0.www. Class C D.CompTIA 220-701: Practice Exam A. Class B C. Class A B.0? A.1? lTe sts . Class C D.30.

172. D. Class A B. Task Manager "Pass Any Exam. dynamic IP address. Hub D. Class C D. Class B C. reserved IP address. Bridge .co Which of the following devices can automatically assign host IP addresses? m 257 . Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A.1? A. Any Time. B. Router C.1. stationary IP address." .com Ac tua lTe sts A.www. Switch B. static IP address. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.actualtests. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.

Any Time. Double click theprinters icon. Double click theprinters icon. Virtual Memory D. Double click theprinters icon. D. The component is not installed.actualtests. D. C. B. right click on the print job and select cancel. Answer: A "Pass Any Exam. D. right click on the print job and select pause. B. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select restart. right click on the print job and select resume. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. right click on the print job and select restart. right click on the print job and select cancel. Double click theprinters icon.co m 258 . The component is disabled.www. C." .CompTIA 220-701: Practice Exam B. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. The components driver is not found. Device Manager C.com Ac tua lTe sts QUESTION NO: 853 . right click on the print job and select delete. Double click theprinters icon. C. right click on the print job and select properties. Double click theprinters icon. Double click theprinters icon. Double click theprinters icon. The components driver is outdated. B.

Simple file sharing has not been enabled on the host computer.actualtests. 10 "Pass Any Exam. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select cancel.com 259 Ac tua lTe sts . B. The shared printer is not compatible with the host computers operating system. Security D. Advanced B. B. D. Which of the following is the MOST likely cause? A. C. Double click theprinters icon. Ports C. Double click theprinters icon. D. Print sharing has not been enabled on the host computer. C. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup." .www. Double click theprinters icon. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A.co m . right click on the print job and select resume.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Any Time. Double click theprinters icon. right click on the print job and select restart. 5 B. Answer: C QUESTION NO: 857 In Printer Properties. right click on the print job and select properties. The print drivers have not been installed on theusers remote computer.

actualtests.ended questions. Be sensitive to the customer's culture. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. C. B.CompTIA 220-701: Practice Exam C.www. C. Please inform me if you continue to have any problems with this PC. B. A remote user updating the antivirus software on their notebook computer. Any Time. 15 D. Please try to be more conscious of static when using this PC. A user checking their personal email at an office. B.co m Answer: C 260 . Use technical acronyms to show your technical expertise. D. Please inform me if you think you want me to come back and check it again tomorrow. A remote salesman must transfer contract data to the corporate office. Which of the following responses would be BEST to use? . The technician has verified that the unit is working properly and is now updating the customer on the event. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. Inform the customer of the expense that is being incurred. A kiosk in a department store that looks up information in their online catalog. Please inform me if the PC will be processing more work than for which it was designed.com Ac tua A. D. Only ask the customercloseD. Answer: D "Pass Any Exam." . D. C. lTe sts A technician has replaced a failed DIMM.

" . Call the service manager and inform them of the current situation.actualtests.com 261 Ac tua lTe sts . share this with the customer and take any preventative measures. B. Answer: A QUESTION NO: 865 "Pass Any Exam. with a response time to another site of two hours. Call the new service customer and re-schedule the call for another time. D. C. Inform the customer of the steps taken during the repair and continue to the next service call. Document the entire event. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Document the core actions and inform the customer the repair has been completed.www. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. D. Which of the following is the NEXT step to take? A. Follow the manager's instructions. A new service call is received. C. D. share this with the customer and take steps to minimize the reoccurrence. Unplug the workstation and begin the upgrade. Upgrade the hard drive and reboot the system. which of the following is the FIRST course of action to take? A. Which of the following would be the BEST choice to address this situation? A. Document the solution.co m . B. Before starting any work on the system. B. C. Call the service manager and inform them of the current situation.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Any Time. Remove the cover of the workstation case and use an ESD strap before the upgrade. Call the customer and reschedule for another time. Complete a full backup of the workstation before making any upgrades. Call the service manager and inform them that the new service call cannot be made in time.

D.INI file C. Partitioning and formatting of the hard drive D. Proper configuration of the BOOT. Installation of updated device drivers sts . HPFS. NTFS. CDFS.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A.www. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. FAT32. CMOS B. Installation of the NTLDR B. you can use only NTFS file system because only NTFS support encryption. C.com Ac tua lTe A. VRAM C.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . TPM D. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam.actualtests." . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. B. NTFS-E is an invalid file system name. Any Time.

A." . Double-sided B.CompTIA 220-701: Practice Exam A. and does not wish to lose any files in the process. The customer has installed a new cordless telephone recently that uses the 2.11g wireless signal. Any Time. RDRAM D.11n B. USB 2. WindowsVista Ultimate "Pass Any Exam.4GHz spectrum. Windows Vista Home Basic C. Windows Vista Home Premium B.actualtests. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Dual-channel C.com 263 Ac tua lTe sts . 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista. IEEE 1394a C. Which of the following is the MOST likely cause of the customers issues? A. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A.www. ESD D. Windows Vista 64-bit edition D.0 D.co m . Electrical surges C. RFI B.

CompTIA 220-701: Practice Exam E. Wattage D. Freeware D. WindowsVista Business Answer: D. If the printer needs the queue cleared. B. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A. Which of the following should the technician check FIRST? . Spyware B. Frequency B. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives.com 264 Ac tua A. C. Amperage Answer: C Explanation: "Pass Any Exam. A.co m Answer: A.B . Hertz C." . If the printer needs a memory upgrade to print multiple documents at once. D. Trojans C. lTe sts A user reports that none of their documents are printing. If the print spooler service needs to be configured for multi-page printing. If the printer needs a firmware upgrade to print multiple documents at once.actualtests. The user sent ten different documents over a span of an hour.www.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). DLLs E. Any Time.

The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Amperage and resistance are not selling points for power supplies. Pull over. C. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Lithium Ion D. The technician had planned to arrive five minutes early. Any Time. 64 C.CompTIA 220-701: Practice Exam Power supplies are rated in watts. you must be careful about the wattage it provides." . D. "Pass Any Exam. Pull over. QUESTION NO: 875 How many devices are supported on a single USB port? A. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. and explain the delay. reschedule for another time. Alkaline C. Which of the following is the BEST course of action? A. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. call the customer and cancel the appointment.www.com 265 Ac tua lTe sts . 32 B.co m .actualtests. call the customer from a mobile phone. B. 127 D. While replacing the power supply in your PC. Call another technician and have the other technician reschedule the appointment for another date. Use an alternate route and get to the appointment ten minutes after the scheduled time. Nickel Metal-Hydride B.

direct the user to do a hard shut down with the computer and talk them step by step through the boot process. D. the hard drive has failed and the data cannot be retrieved within the hour. As the technician begins to evaluate the situation. Listen and ask questions using non-technical terms. D. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Any Time. The company has provided remote control software. Work quickly. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. C.actualtests.www. to boot the computer and retrieve the users data to a shared network drive. and an error message of a corrupted file. B. Which of the following is the BEST course of action? sts . Repeat the steps multiple times so that the user can understand the computer terms. Which of the following is the BEST course of action? "Pass Any Exam. using the various OS options available." .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Speak slowly. Remain calm and positive. explain with authority. Advise the user to not do anything else. the customer demands the computer be replaced immediately. QUESTION NO: 879 A. B. The user is attempting to install a local printer and has become frustrated and is berating the support staff. After listening to the user. Which of the following is the BEST method of working with this user? A. C.co m Answer: A . Shut down the computer. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. The customer would like another computer so they can make their presentation that is due in an hour. until the technician can arrive and work on the computer themselves.

C. B. B. C. they determine that the hard drive has failed. The technician receives a call and the caller ID shows the call is from the technicians childs school. While the user is talking. such as a data recovery service. use MMC to grant administrative rights to the user. what has happened to the drive and explain the options available. until they have completely calmed down. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Ignore the call. C. Which of the following is the BEST course of action? A. Immediately replace the hard drive with a new. Answer: C QUESTION NO: 882 The technician is on-site at a customers home.CompTIA 220-701: Practice Exam A. Answer: D "Pass Any Exam. but the data is gone. Document on the service record the steps the technician took to evaluate the drive. Request the customer to leave the room while the call is answered. Any Time. larger model. conducting an initial evaluation of the problem with the customer. B. explaining you will remote into the computer and assist in installing the printer. D.www. Explain to the customer in non-technical terms.com Ac tua lTe sts . Immediately stop working and leave the room to answer the call. explaining to the user the unit will be restored as quickly as possible. Listen calmly to the user. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. and then tell the user to try the install once again. and then explain why they cannot get the printer installed themselves.actualtests. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Remain positive with the user. Which of the following options is the BEST course of action? A. in case the customer decides to sue for loss of data. The customer states they have important documents and photos on the drive which cannot be replaced. as the school can be contacted later in day. Inform the customer about the need to take the call from the school.co m 267 . D. D." .

Question the customer on any changes made to the computer before installing the video card. Establish the probable cause of the card failure for the customer. Replace the PS2 keyboard with a USB keyboard and try again. Which of the following would be the NEXT evaluation step? tua lTe sts A. Re-evaluate the repair theory to ensure the issue will not occur again. the video card is failing. Boot to BIOS/setup and confirm the hardware settings are correct. Which of the following is the NEXT step to take? "Pass Any Exam. Test the computer to determine the probable cause of failure.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. B. Question the user to insure they do not attempt to make changes and break the computer again. Check the work area and keyboard for foreign substances. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. Any Time. .CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Document the evaluation and actions taken. B.www. They have checked the printer and found coworkers have been printing documents.co m The technician has completed the repair action on the computer. Which of the following is the NEXT course of action? . Discuss options acceptable to the customer to address the issue. B. C. Install an on hand video card and show the customer it is repaired. D. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. D." . D. C. C.actualtests. Check the power connections to the equipment and see if there is a surge protector in use. Which of the following is the NEXT step to take? A.

Ask the customer to open the printer properties and check the page size and paper orientation. The technician has to turn on plug and play before the scanner will work. After installing the card with the administrative account. D. and then install the drivers. have the customer test the card using their log in. C.co m 269 . D. C. Ask the customer if they have installed a local printer at home. D. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. Answer: B QUESTION NO: 888 A. B. ensure the phone and modem properties are set for the local area code. After installing the card.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. as this may have deleted the network printer. After inserting the PCMCIA card.www. and then configure the card using the administrative account. The technician has to use Device Manager to update the drivers and then attach the scanner. Which of the following actions will BEST resolve the issue? A. C." . check Network Places to ensure proper card functionality. B. B. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam.actualtests. Which of the following describes the NEXT step to take? lTe sts .CompTIA 220-701: Practice Exam A. The technician needs to install the scanner using the instructions provided. Check that the network printer is connected to the USB port on theusers computer. Any Time. plug in the scanner. The technician has to boot. Install the card using the customers log in. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer.

NETBEUI can only be used on pre-Windows NT networks. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. A. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. Bluetooth devices will need to add the security code.com 270 Ac A.CompTIA 220-701: Practice Exam A. TELNET C. C. When the Bluetooth function is enabled. Docking stations will only work if an external power supply is connected. If the external keyboard number lock is toggled on. C. C. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS.co m . DNS D. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. NETBEUI is unavailable on non-Windows operating systems. "Pass Any Exam. Any Time. HTTP B. If wireless security is enabled on the network. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. B. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. D. B. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A .www. D. NETBEUI is designed to be used on small size LANs. B. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). the embedded keyboard will not function correctly." . the Infraredport will no longer function.actualtests.

and send a print job.www. They have a larger platter than other magnetic devices. and verify the correct tray is being selected before printing. E. B. D. "Pass Any Exam." . Ask the customer which printer the customer prints to. Reinstall the printer drivers. turn the printer off and on.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. and begin running diagnostics on the printer.com Ac A. D. and then attempt to print from the computer. ensure the device is still online.actualtests. D:\i386\tools\console B.CompTIA 220-701: Practice Exam D. Verify which printer the customer prints to. Which of the following is the BEST approach the technician should take? . NETBEUI can only be used with DHCP. turn the printer off and on. Answer: A. run a self-test. Any Time. The customer works at a company where the users all print to networked printers. D:\i386\tools /cmdcons C. is setup as the default printer. They have no moving parts and can tolerate vibration.co m Answer: D 271 . D:\i386\utilities\console D. run a print engine test. NETBEUI is not a routable protocol. tua lTe sts A customer reports that a computer can no longer print. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. C. B. They require more power than other drive types. They are susceptible to failure typically caused by strong vibration or rough handling. Redirect the customer to another printer if available. C.

but not CD media. magnetic drives. C. B. Solid state drives are slower.com Ac tua lTe A. C. and CD media. and require less power. which of the following holds true? A.www. and require less power. B. DVD media. Solid state drives are slower. Any Time. IDE drive C. and require more power. DVD media. DVD media. Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. DVD drives can readBlu-Ray media. D. and require more power. but not CD media. more reliable. Solid state drives are faster. D. USB hard drive B.actualtests. more reliable. Flash drive D. and CD media. DVD media.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 ." . more reliable. SATA drive sts . more reliable. Solid state drives are faster. Blu-Ray drives can read Blu-Ray media. Blu-Ray drives can read Blu-Ray media. DVD drives can readBlu-Ray media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam.

FTP B. 20 B. A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are more effective at cooling the processor. B.actualtests. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. 21 C. A router broadcasts all data packets that are sent on the network. Which of the following ports needs to be blocked to prevent Internet access? A. A switch interconnects one or more networks.CompTIA 220-701: Practice Exam A. 23 D. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol." .com 273 Ac tua lTe QUESTION NO: 901 sts .www. "Pass Any Exam. HTTPS D. Liquid cooling systems are less effective at cooling the processor. D. C. B. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. Any Time. and a switch transmits data directly to the device. FTPS C. where a router interconnects devices on a network. by default? A. where a router interconnects one or more networks.co m . Liquid cooling systems are less efficient than the traditionalheatsink technology.

com Ac tua lTe sts . Standby C. Hibernate Answer: D "Pass Any Exam. Any Time. Format the hard drive. which of the following file system formats would be the BEST choice for security purposes? A. CDFS D. Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.CompTIA 220-701: Practice Exam D.www." . Wake on LAN (WOL) B. Suspend D. Update the device drivers. FAT32 C. Partition the hard drive. and a router transmits data directly to the device.actualtests. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following is the BEST task to perform? A.co m 274 . B. Backup the hard drive. NTFS B. D. A switch broadcasts all data packets that are sent on the network. C. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC.

Security key used C. Broadcast name B. Encryption type D. WEP B." .co m . SAFER+ is used to encrypt Bluetooth communications.11i network standard that ensures the most secure wireless encryption.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Device Manager B.www. Any Time. Disk Management D. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.actualtests. WPA2 Answer: D Explanation: WPA2 is the more secure 802. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. but WPA2 was the most secure standard. WEP2 C. WPA D. WPA was an upgrade. WEP was the original encryption standard developed for WiFi networks. System Information C. but that could be easily hacked. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A.com 275 Ac tua lTe sts .

actualtests." . D. QUESTION NO: 910 Which of the following BEST describes a virus? A. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. "Pass Any Exam. A program that is used to track user information for commercial reasons. Ctrl + Alt + L D. Port 25 is no longer being used. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts .CompTIA 220-701: Practice Exam A. C. A malicious program that spreads itself in a system without the need of a host.co m 276 . Malicious code that can propagate itself to different host files. Ctrl + Alt + Esc B. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. B. Any Time. Which of the following has MOST likely been performed? A. Fingerprint scanner C. IR scanner B. Windows Key + D C. Port 25 has been opened. A program that appears to be harmless but has a malicious agenda.com Ac A. B. Drive lock D.www.

SATA B. IDE C. Port 25 is running at full duplex. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. PATA D. BIOS security D. D. Solid state Answer: D "Pass Any Exam. Data has been backed up.www. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. B.actualtests. Port 25 is setup for port forwarding.CompTIA 220-701: Practice Exam C." . The hard drive has been reformatted.com 277 Ac tua lTe sts . Any Time. m Answer: B . Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. The hard drive is set to pre-format conditions. Which of following drive types did the technician install? A. Biometrics C.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Username and password B. Data has been restored. D. C.

Any Time. Optical C.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam.www." . Floppy disk C. CCD barcode reader B. Single-layer DVD D.co m 278 . FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Dual-layer DVD B. Solid state B. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.7GB? A. Laser barcode reader C. IR keyboard D.com Ac tua lTe sts .7GB of data.

HDMI B.com Ac A. S-Video C.www. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Resolution C. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts ." . Control Panel C. Degauss D. Start Menu C. Event Viewer "Pass Any Exam. Task Manager B.CompTIA 220-701: Practice Exam A.actualtests. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Task Bar D. VGA D. My Computer D. Any Time. My Network Places B.co m 279 . Auto Alignment B.

DSL D. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops." .www. Fingerprint scan B.com Ac Biometric authentication is a security feature preventing access to a device. Which of the following is an example of this feature? tua lTe sts A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.co Which of the following network connections uses an analog signal? m 280 .actualtests. Satellite . Dial-up B. Satellite C. Password C. Verbal recognition D. Dial-up C. "Pass Any Exam. Wireless B. Any Time. Cable D.

USB 1. 480Mbps C. 7 meters (23 feet) C.0 interface? A. USB 2.0 B. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.actualtests. Any Time.1 C. Notebooks C. 10 meters (33 feet) D. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. Desktop PCs D.com Ac tua lTe sts . 800Mbps D.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A. Cell phones B. 5 meters (16 feet) B.www. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. PDAs "Pass Any Exam. IEEE 1394a D.co m 281 ." . 400Mbps B.

150Mbps B. Control Panel > System Applet > Properties > Advanced Tab D. Right click on My Computer > Properties > Network Identification Tab C. 63 D. 15 C.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . 7 B." . 400Mbps D.actualtests.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Right click on My Computer > Properties > Computer Name Tab B. 800Mbps . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. Any Time. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A.www. 300Mbps C.

Laptop LCD screen B. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. WindowsVista Business B. which of the following is the proper way to delete a print job in queue? A. Intel Pentium 4 Extreme Edition D. Intel Pentium M B. USB mouse D. Intel Itanium C. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A.RW drive Answer: B QUESTION NO: 934 In Windows XP. Optical DVD. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Any Time.com 283 Ac A." .actualtests. Windows Server 2003 C.co m . Windows 2000 Professional D.www.CompTIA 220-701: Practice Exam A. CRT monitor C. Intel Core 2 Duo "Pass Any Exam.

The StickyKeys option is enabled. The NumLock option is enabled. Newer ATX power supplies are 20/24 pin compatible. C. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed.www.co m 284 . Answer: B While replacing an ATX power supply in an older model desktop PC. D. D. Which of the following is the MOST likely cause of this situation? A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Older ATX power supplies have a separate P4 connector. Which of the following is the correct cable to use? A. Older ATX power supplies are no longer available. Which of the following is the BEST reason why this fix worked? A. numbers appear on the screen. The ToggleKeys option is enabled. 4-pin male to male D.actualtests. the technician observes the motherboards main power connector has less pins than the new power supply cable." . B. 9-pin male to male C. the cable is plugged in and the PC is up and running. After clearing it with the manufacturer. Answer: B "Pass Any Exam. Newer ATX power supplies do not use pins 21 through 24. Any Time. The FilterKeys option is enabled.com Ac QUESTION NO: 939 tua lTe sts . C. B. 6-pin male to 4-pin female B.

Print test page B. SODIMM D. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. Cable C. On thesouthbridge chip C." . Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. SDRAM B. Print queue C.co m 285 . RDRAM "Pass Any Exam.actualtests. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. DSL D. Any Time. Between the CPU and RAM B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. On the front side bus D.www. Printer settings D. Fiber B. DDR2 C.

11a B. STP D.11g D. has the GREATEST throughput and amount of coverage? tua lTe sts A. ST C. 802. 802. Any Time.www.actualtests.com Ac Which of the following wireless types. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. BNC B. RJ-45 D.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . by default. 802. 801. Plenum B.11n C." .11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. UTP .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. Non-plenum C.

Denial of Service (DoS) attack D. Which of the following threats has been attempted? sts . D. The technician explains this is against company policy. Re-install the OS. Which of the following is the NEXT step in the troubleshooting process? A. Any Time. Trojan attack C. Press ctrl + alt + delete on the keyboard. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. B. Social engineering B. Maximum output wattage D.www.actualtests. Maximum resistance C. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. C. Attach an external keyboard.com 287 Ac A. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work." . Compliance in the workplace "Pass Any Exam.co m . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Maximum input voltage B. Dealing appropriately with confidential materials B. Update the keyboard drivers.CompTIA 220-701: Practice Exam A.

Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.www. Self monitoring.CompTIA 220-701: Practice Exam C.R. and ATM. A. Which of the following should be used? sts QUESTION NO: 952 . Configuration Utility D. Task scheduler C. 328 meters (1076 feet) B. Unclassified B. analysis and reporting technology (S. Event Viewer B. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length.co m . Any Time.actualtests. 100 meters (328 feet) C. Exceptions C.A. 150 meters (492 feet) "Pass Any Exam.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Cultural Sensitivity D. Professionalism in the workplace D. token ring. Despite the stricter performance specifications.M. 30 meters (100 feet) D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. Which of the following security elements governs data sensitivity? A. It is company policy that all documents be labeled even if they are not sensitive." .com 288 Ac tua A.

This chemistry has a high energy density and is lightweight.com 289 Ac tua lTe sts ." . The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. . Alkaline D. NiCd B.www. fixed resolution of an LCD is called the native resolution. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Any Time. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam.actualtests. Pixelation D.co m Explanation: The single. Contrast ratio C. A. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. Native resolution B. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Besides they only receive charge if the voltage is low. NiMH C.

com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. Portability B. The BIOS must support ACPI B.www. YOU must be running Windows 95 or later C. The processor must support ACPI. Any Time. In addition." . . False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. basic input/output system (BIOS). You always need to compromise in configuration when you purchase a laptop in your decided budget. the motherboard and processor must support the standard.CompTIA 220-701: Practice Exam A. ACPI must be supported by the computer motherboard. Answer: B Explanation: You need Windows 98 or later to use ACPI. and the operating system. The motherboard must support ACPI D.co m Answer: B 290 . QUESTION NO: 959 "Pass Any Exam. Desktop replacement D. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Increased performance C. True B.actualtests.

QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.www. The SIMM is the predecessor to the DIMM. CRT D. RFI B. Mouse C.co m 291 . RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. ESD C. 72-pin SIMM C. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. such as wireless communications. Touchpad B. Any Time.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. 184-pin DIMM D. EMI Answer: A "Pass Any Exam.com Ac tua lTe sts . 168-pin DIMM B. The SDR SDRAM uses DIMMs with 168 pins. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.actualtests." .5v. Point stick D. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 200 MHz and 266 MHz with operational voltage 2.

QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. The video card manufacturer's website C.com 292 Ac tua lTe sts A. Start Windows using only basic files and drivers. Skip loading the Registry.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.actualtests.www. Boot the system without scanning drives. The server log Answer: B. D. thus forming an image on the drum? "Pass Any Exam. Any Time. Logic bomb D.) A. Run Windows without processing AUTO EXEC. Windows loads only basic files and drivers so that you can find out the configuration errors easily. The manual that came with the card D. . Another computer with the same video card B.co m What does Safe Mode allow you to do? .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Worm C. Where could you check for troubleshooting information? (Choose all that apply. C." . DOS B.BAT and CON FIG.SYS B.

Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Automated System Recovery (ASR) B. Worn pickup rollers C. Generators extend the requirement to periodically change passwords. Generators eliminate the requirement to establish log-in attempt limitations. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. thus forming an image on the drum. Writing B. it can be easier to use a password generator based on that set of rules than to manually create passwords." . Defective toner cartridge B. Generators eliminate a user's tendency to create passwords that can be a security liability.EXE "Pass Any Exam. When a password policy enforces complex rules. RDISK. Transferring C. C.www.CompTIA 220-701: Practice Exam A. Dirty drum D. What can we benefit from a password generator? lTe sts . Brokenfuser Answer: B QUESTION NO: 967 A.actualtests. D. B.com Ac tua A password generator can be part of a password manager.co m 293 . Generators create new passwords every time a user signs in to prevent social engineering. Developing D. Any Time.

They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. ISO C. which one accurately represents the input and output. A.CompTIA 220-701: Practice Exam C. CSMA/CA D. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. respectively. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC in. and CD media.www. Enhanced Startup Disk (ESD) D. AC out Answer: C Explanation: The AC in. False Answer: A QUESTION NO: 970 Of the following voltage pairings. DC out D. AC in. True B." .actualtests. AC out B.co m . AC in. OSI B. DC in.com 294 Ac tua lTe sts . DVD media. Any Time. of power supplies and AC adapters? A. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. CSMA/CD "Pass Any Exam. you need to use Automated System Recovery (ASR). DC out C.

11a B. 802. Complete B.11a operates in the 5GHz range and 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. There is no such option as Complete backup.co m . 802. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. 802. you need to select the normal backup type. 802. Although Incremental backup clears the archive bit." .4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d is not a commonly implemented standard. Incremental D.com 295 Ac A.11g tua Which of the following wireless IEEE standards operate on the 2. QUESTION NO: 973 Answer: B.11g. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A.11b and 802. it only backs up files the files that have changed since the last backup. Copy backs up all files but does not clear the archive bit.4GHz radio frequency range and are directly compatible with each other are 802.11b C. Normal C.) lTe sts . 802.11d D.actualtests.www.

EXE C. 720KB C. .CompTIA 220-701: Practice Exam A. Mantraps C.88MB." . 1. It is the first layer of access control that is intended to delay or deter entrance into a facility.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. 360KB B.44MB. WINNT32. Perimeter security B. Any Time. QUESTION NO: 977 "Pass Any Exam.co m 296 . SETUP.44MB D.www. WINNT. INSTALL.BAT B. 2. Security zones D.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.actualtests.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. The extended-density 3½? floppy diskettes can be formatted to 2.EXE D.

System files not found B.com 297 Ac tua lTe sts . ERASE C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. System. True B. Any Time.actualtests.CompTIA 220-701: Practice Exam In order to delete and/or replace system files. AUTO EXEC. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. Ring D. and ReaD." . UNDELETE B.BAT issues D.Boot file issues Answer: C "Pass Any Exam.co m . A.www.Only attributes on the file before you replace the file? A. Star B. Swap file issues OE. which command do you use to remove the Hidden. and then remove it from laptop. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. BUS C. Configuration file issues C. ATT RIB D.

co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system." . The server indicates that it has exceeded its session limit.www. False .actualtests. Smurf attack C. Read Only C. B. Hidden. False tua QUESTION NO: 983 lTe Answer: A sts A. Archive D. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Which type of attack is probably occurring? A. Virus attack D. TCPACKattack B. True B.com Ac A. m 298 . True B. System "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol.

QUESTION NO: 985 You are administering a system that has been locked down for security reasons.D QUESTION NO: 986 A.actualtests. You notice that among all of the other ports. They are supported by NTFS files system. Telnet B.C. Dial-up Answer: C QUESTION NO: 987 USB. Refer to the following Internet connectivity methods. True "Pass Any Exam. Compression Answer: A. Read Only. DSL D.CompTIA 220-701: Practice Exam E. Cable B. FTP C." . eSATA and Express Card/54 are examples of hot pluggable devices A. port 443 and port 80 have been disabled.www. Archive.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . HTTPS Answer: C. Satellite C. Any Time. What services are associated with these ports? (Choose two.co m 299 .D Explanation: On a FAT 32 partition in Windows XP you can set Hidden.B.) A. HTTP D. and System attributes on the files. The attributes such as Encryption and Compression are not supported by FAT 32.

Because it is antiquated technology. you must insert the connector correctly or the drive can be damaged.CompTIA 220-701: Practice Exam B." .co Answer: D m 300 . LDAP Answer: C "Pass Any Exam. Any Time. floppy disk drives can no longer be purchased new. B. Hide answers/explanations Atypical backlight technology is A. Like DVD. User Accounts C. LED Answer: B QUESTION NO: 990 Which of the following password. floppy drives have a 5.www.com Ac tua lTe sts QUESTION NO: 989 . Although some drives might not clearly key the receptacle for the Berg power connector.ROM drives. once setup. POST B. LCD D. BIOS D. Like a hard drive. CCFL C. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. D. CRT B. is necessary to be entered before booting into the operating system? A. the floppy drive requires no external access.25-inch form factor and must be installed in the larger drive bays C.actualtests.

if it is used in a hotel or on an airplane. Roaming profile B." . Any Time. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. C. "Pass Any Exam. the portable computer will automatically connect to a wireless network. For example. Live CD B.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Driver signing D. modern operating system on a computer lacking mutable secondary storage? A. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Floppy D.co m 301 . B. Hardware profile C.www. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. Which of the following feature enables that? A. a portable computer with a docking station is generally connected to a local wired network. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. which statement concerning CPU and RAM configuration is most true? A. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards.com Ac tua lTe sts . D.actualtests. Network C. however. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM.

Remove DVD. Any Time.com 302 Ac tua lTe A.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . Remove Backlight D. Remove PC card adapters B. HTTP sts . As an experienced technician. VPN C. malicious software that monitors Internet surfing habits C." . what is your recommendation so as to avoid the potential damage during transit? A. FTP B. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. malicious software that changes the user's home page D. WAN D.www. Remove LCD C. malicious software that is self-replicating and self-propagating B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. During your working hours.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.actualtests.

C:\Win\System32 "Pass Any Exam. Subnet mask C. B." . Any Time. C:\System32\Win B.com Ac tua lTe Refer to the following descriptions. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. DNS server Answer: A. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. A VPN is a secured line of communication between two points through a public network.actualtests. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . C:\System\Windows32 C.www.) A. True B. IP address B.CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A.B A. Default gateway D. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date.co m 303 . D. C.

Windows protection error B. SPGA "Pass Any Exam.www. Illegal operation D. System lock-up sts When a Windows-based application attempts to access memory another program is using. Screen D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Socket479 B. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.com Ac tua lTe A. Inverter C. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. General protection fault C.CompTIA 220-701: Practice Exam D.actualtests. Backlight B." . what is the error that will be generated? . LPGA D.co QUESTION NO: 1002 m 304 . ZIF C. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. It also occurs when a program tries to access a memory address which does not exist. Any Time.

com Ac A. Moving the mouse pointer to the top of the Taskbar. Any Time. Single-sided. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.R D.co m 305 . double-layer DVD+R B. Double-sided. Controller C.actualtests. pausing until the pointer turns into a double-headed arrow. The dual layer capacity of Blu -ray disk is 50 GB. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Drive interface B. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Double-sided. Host adapter Answer: A "Pass Any Exam. Hard disk D. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Right-clicking the mouse and dragging the Taskbar to make it bigger B. single-layerBlu-ray disc C. No other given options can store roughly more than 17GB of data.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A.www. Double-sided." . single-layer DVD. Left-clicking the mouse and double-clicking the Taskbar C. and then clicking and dragging D.

The drive interface is the computer bus that connects the hard disk drive to the processor and memory. you explain. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. You explain to them that not every attack depends on implementing advanced technological methods.com 306 Ac tua lTe sts . It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 21 B. Improper manufacture C." .www. Social engineering B. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. Which port will you need to block to prevent Telnet from being used? A. IDS system C. Any Time. 23 D. A HDD magnetically stores data on discs that are known as platters. you notice a discolored area. Perimeter security D. Some attacks. you're trying to educate users on the importance of security. take advantage of human shortcoming to gain access that should otherwise be denied. Power surge D. Biometrics "Pass Any Exam. 22 C. What term do you use to describe attacks of this type? A.actualtests.co m . QUESTION NO: 1007 To increase security. controller.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. Spilled liquid B. and a host adapter. you decide to use your firewall to block the Telnet protocol. What is usually a cause of this? A.

" . This is because it is not only high speed but also supports isochronous data.www. Other companies make use of other named such as i. It was used with trademarked name FireWire. which means delivering data at a guaranteed rate. Any Time. /help C. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. which can connect up to __peripherals in a daisy-chained topology. 15 B. 127 C. A. to describe their 1394 products. /? B.link and Lynx. /and D. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. 63 D.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. such as video devices. lTe sts .co m 307 .actualtests.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.

B. Tracert D. D. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle.www. Click Start-> All Programs-> Search. Toner cartridge C. sts . tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.co m 308 . how can you start a search for files and folders? A.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Click Start-> Search. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Ping B.exe at the command prompt. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Left-click a directory and choose Find. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Ipconfig C. Any Time. Daisy wheel D. Answer: D "Pass Any Exam. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). C." . Run search. This ink is fired through Ink Cartridge. Ink cartridge B.actualtests.

1. Carry monitors with the glass face away from your body. What class is this address? .co m You have a computer with the IP address 171.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. Answer: C. AT system connector B. Attend yearly OSHA safe work environment seminars.actualtests. Class A B. Class B C.com 309 Ac tua lTe sts A. Class C D.www. C. Lift by bending over at the waist.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. D. B.18. Ensure that there are no safety hazards in your path.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. C. B. This is not a valid IP address . Keep records of accident reports.C.) A. Answer: B.226. Provide properly maintained tools and equipment. Use a cart for heavy objects. Berg "Pass Any Exam. Any Time." . D. Display an OSHA poster in a prominent location. which of the following are good procedures to follow? (Choose all that apply.) A.

False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. Molex D. .com Ac tua lTe sts The docking station adds expansion capabilities. S2 C." .) A. True B. For example. What two things are the most likely causes of this problem? (Choose two. Any Time. as well as additional ports. A broken cleaning blade Answer: C. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. without sacrificing the mobile computing functionality of the machine. you see residue from previous images on the output. to a laptop.D QUESTION NO: 1022 "Pass Any Exam.actualtests. S1 B. A bad erasure lamp D.www. S4 QUESTION NO: 1020 A. S3 D.co m Answer: C 310 . An overheating printer C.CompTIA 220-701: Practice Exam C. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. A faulty transfer corona wire B.

Molex connectors are used with PATA hard drives. Thumb drives B. while Berg connectors are used with floppy drives. Inform the customer that others are waiting. but he has no idea what the problem is. D. Before leaving the Repair Center. B. the customer is anxious to know when he might come back to pick up his computer. What is the best answer to that? A. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Ask the customer to check daily to see when it is completed.actualtests. there is something wrong with it. So. he takes the computer to the Repair Center and as a technician. D. Ask the customer when they would like to have the work completed. you are responsible for fixing the problem.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A.state drives D. The technician will get back to them as soon as possible. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Give the customer an estimated time for repair based on the technicians assessment. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. B. Recently. Any Time. SoliD. The 4 pin Berg connectors provide power "Pass Any Exam.www. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year." . Therefore they use Molex connectors.com 311 Ac tua lTe sts . SATA hard drives most often use the same type of power connector as PATA hard drives.co m . Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. C. C. Memory cards C.

If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. Tablet C. The P8 and P9 connectors are used by AT-based motherboards. 30. lTe sts .com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. The charge below 3." . SATA hard drives and PATA hard drives do not use the same type of power connector. Netbook D.000volts C.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.www. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors.CompTIA 220-701: Practice Exam supply to floppy drives. 3. Any Time.actualtests.000 volts is below human sensation. 300.000volts D. 300volts B. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. Luggable B. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function.co m . "Pass Any Exam.000 volts to feel a shock. It has a fliparound screen and can be held like a large notebook. Both SATA Power connector and Molex connector cannot be used on the same drive. It also allows you to write notes directly on the screen with a special pen called stylus.

True B.actualtests.www. eSATA and Express Card/54 are examples of hot pluggable devices A.co m 313 . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB." . False Answer: A "Pass Any Exam.com Ac tua lTe sts .

Sign up to vote on this title
UsefulNot useful