P. 1
220-701

220-701

|Views: 15|Likes:
Published by dush_19

More info:

Published by: dush_19 on Apr 15, 2012
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

04/15/2012

pdf

text

original

Sections

  • QUESTION NO: 1
  • QUESTION NO: 2
  • QUESTION NO: 3
  • QUESTION NO: 4
  • QUESTION NO: 5
  • QUESTION NO: 6
  • QUESTION NO: 7
  • QUESTION NO: 8
  • QUESTION NO: 9
  • QUESTION NO: 10
  • QUESTION NO: 11
  • QUESTION NO: 12
  • QUESTION NO: 13
  • QUESTION NO: 14
  • QUESTION NO: 15
  • QUESTION NO: 16
  • QUESTION NO: 17
  • QUESTION NO: 18
  • QUESTION NO: 19
  • QUESTION NO: 20
  • QUESTION NO: 21
  • QUESTION NO: 22
  • QUESTION NO: 23
  • QUESTION NO: 27
  • QUESTION NO: 28
  • QUESTION NO: 29
  • QUESTION NO: 30
  • QUESTION NO: 31
  • QUESTION NO: 32
  • QUESTION NO: 33
  • QUESTION NO: 34
  • QUESTION NO: 35
  • QUESTION NO: 36
  • QUESTION NO: 37
  • QUESTION NO: 38
  • QUESTION NO: 39
  • QUESTION NO: 40
  • QUESTION NO: 41
  • QUESTION NO: 42
  • QUESTION NO: 43
  • QUESTION NO: 44
  • QUESTION NO: 45
  • QUESTION NO: 46
  • QUESTION NO: 47
  • QUESTION NO: 48
  • QUESTION NO: 49
  • QUESTION NO: 53
  • QUESTION NO: 54
  • QUESTION NO: 55
  • QUESTION NO: 56
  • QUESTION NO: 57
  • QUESTION NO: 58
  • QUESTION NO: 59
  • QUESTION NO: 60
  • QUESTION NO: 61
  • QUESTION NO: 62
  • QUESTION NO: 63
  • QUESTION NO: 64
  • QUESTION NO: 65
  • QUESTION NO: 66
  • QUESTION NO: 67
  • QUESTION NO: 68
  • QUESTION NO: 69
  • QUESTION NO: 70
  • QUESTION NO: 71
  • QUESTION NO: 72
  • QUESTION NO: 73
  • QUESTION NO: 74
  • QUESTION NO: 75
  • QUESTION NO: 76
  • QUESTION NO: 77
  • QUESTION NO: 78
  • QUESTION NO: 79
  • QUESTION NO: 80
  • QUESTION NO: 81
  • QUESTION NO: 82
  • QUESTION NO: 83
  • QUESTION NO: 84
  • QUESTION NO: 85
  • QUESTION NO: 86
  • QUESTION NO: 87
  • QUESTION NO: 88
  • QUESTION NO: 89
  • QUESTION NO: 90
  • QUESTION NO: 91
  • QUESTION NO: 92
  • QUESTION NO: 93
  • QUESTION NO: 94
  • QUESTION NO: 95
  • QUESTION NO: 96
  • QUESTION NO: 97
  • QUESTION NO: 98
  • QUESTION NO: 99
  • QUESTION NO: 100
  • QUESTION NO: 101
  • QUESTION NO: 102
  • QUESTION NO: 103
  • QUESTION NO: 104
  • QUESTION NO: 105
  • QUESTION NO: 106
  • QUESTION NO: 107
  • QUESTION NO: 108
  • QUESTION NO: 109
  • QUESTION NO: 110
  • QUESTION NO: 111
  • QUESTION NO: 112
  • QUESTION NO: 113
  • QUESTION NO: 114
  • QUESTION NO: 115
  • QUESTION NO: 116
  • QUESTION NO: 117
  • QUESTION NO: 118
  • QUESTION NO: 119
  • QUESTION NO: 120
  • QUESTION NO: 121
  • QUESTION NO: 122
  • QUESTION NO: 123
  • QUESTION NO: 124
  • QUESTION NO: 125
  • QUESTION NO: 126
  • QUESTION NO: 127
  • QUESTION NO: 128
  • QUESTION NO: 129
  • QUESTION NO: 130
  • QUESTION NO: 131
  • QUESTION NO: 132
  • QUESTION NO: 133
  • QUESTION NO: 134
  • QUESTION NO: 135
  • QUESTION NO: 136
  • QUESTION NO: 137
  • QUESTION NO: 138
  • QUESTION NO: 139
  • QUESTION NO: 140
  • QUESTION NO: 141
  • QUESTION NO: 142
  • QUESTION NO: 143
  • QUESTION NO: 144
  • QUESTION NO: 145
  • QUESTION NO: 146
  • QUESTION NO: 147
  • QUESTION NO: 148
  • QUESTION NO: 149
  • QUESTION NO: 150
  • QUESTION NO: 151
  • QUESTION NO: 152
  • QUESTION NO: 153
  • QUESTION NO: 154
  • QUESTION NO: 155
  • QUESTION NO: 156
  • QUESTION NO: 157
  • QUESTION NO: 158
  • QUESTION NO: 159
  • QUESTION NO: 160
  • QUESTION NO: 161
  • QUESTION NO: 162
  • QUESTION NO: 163
  • QUESTION NO: 164
  • QUESTION NO: 165
  • QUESTION NO: 166
  • QUESTION NO: 167
  • QUESTION NO: 168
  • QUESTION NO: 169
  • QUESTION NO: 170
  • QUESTION NO: 171
  • QUESTION NO: 172
  • QUESTION NO: 173
  • QUESTION NO: 174
  • QUESTION NO: 175
  • QUESTION NO: 176
  • QUESTION NO: 177
  • QUESTION NO: 178
  • QUESTION NO: 179
  • QUESTION NO: 180
  • QUESTION NO: 181
  • QUESTION NO: 182
  • QUESTION NO: 183
  • QUESTION NO: 184
  • QUESTION NO: 185
  • QUESTION NO: 186
  • QUESTION NO: 187
  • QUESTION NO: 188
  • QUESTION NO: 189
  • QUESTION NO: 190
  • QUESTION NO: 191
  • QUESTION NO: 192
  • QUESTION NO: 193
  • QUESTION NO: 194
  • QUESTION NO: 195
  • QUESTION NO: 196
  • QUESTION NO: 197
  • QUESTION NO: 198
  • QUESTION NO: 199
  • QUESTION NO: 200
  • QUESTION NO: 201
  • QUESTION NO: 202
  • QUESTION NO: 203
  • QUESTION NO: 204
  • QUESTION NO: 205
  • QUESTION NO: 206
  • QUESTION NO: 207
  • QUESTION NO: 208
  • QUESTION NO: 209
  • QUESTION NO: 210
  • QUESTION NO: 211
  • QUESTION NO: 212
  • QUESTION NO: 213
  • QUESTION NO: 214
  • QUESTION NO: 215
  • QUESTION NO: 216
  • QUESTION NO: 217
  • QUESTION NO: 218
  • QUESTION NO: 219
  • QUESTION NO: 220
  • QUESTION NO: 221
  • QUESTION NO: 222
  • QUESTION NO: 223
  • QUESTION NO: 224
  • QUESTION NO: 225
  • QUESTION NO: 226
  • QUESTION NO: 227
  • QUESTION NO: 228
  • QUESTION NO: 229
  • QUESTION NO: 230
  • QUESTION NO: 231
  • QUESTION NO: 232
  • QUESTION NO: 233
  • QUESTION NO: 234
  • QUESTION NO: 235
  • QUESTION NO: 236
  • QUESTION NO: 237
  • QUESTION NO: 238
  • QUESTION NO: 239
  • QUESTION NO: 240
  • QUESTION NO: 241
  • QUESTION NO: 242
  • QUESTION NO: 243
  • QUESTION NO: 244
  • QUESTION NO: 245
  • QUESTION NO: 246
  • QUESTION NO: 247
  • QUESTION NO: 248
  • QUESTION NO: 249
  • QUESTION NO: 250
  • QUESTION NO: 251
  • QUESTION NO: 252
  • QUESTION NO: 253
  • QUESTION NO: 254
  • QUESTION NO: 255
  • QUESTION NO: 256
  • QUESTION NO: 257
  • QUESTION NO: 258
  • QUESTION NO: 259
  • QUESTION NO: 260
  • QUESTION NO: 261
  • QUESTION NO: 262
  • QUESTION NO: 263
  • QUESTION NO: 264
  • QUESTION NO: 265
  • QUESTION NO: 266
  • QUESTION NO: 267
  • QUESTION NO: 268
  • QUESTION NO: 269
  • QUESTION NO: 270
  • QUESTION NO: 271
  • QUESTION NO: 272
  • QUESTION NO: 273
  • QUESTION NO: 274
  • QUESTION NO: 275
  • QUESTION NO: 276
  • QUESTION NO: 277
  • QUESTION NO: 278
  • QUESTION NO: 279
  • QUESTION NO: 280
  • QUESTION NO: 281
  • QUESTION NO: 282
  • QUESTION NO: 283
  • QUESTION NO: 284
  • QUESTION NO: 285
  • QUESTION NO: 286
  • QUESTION NO: 287
  • QUESTION NO: 288
  • QUESTION NO: 289
  • QUESTION NO: 290
  • QUESTION NO: 291
  • QUESTION NO: 292
  • QUESTION NO: 293
  • QUESTION NO: 294
  • QUESTION NO: 295
  • QUESTION NO: 296
  • QUESTION NO: 297
  • QUESTION NO: 298
  • QUESTION NO: 299
  • QUESTION NO: 300
  • QUESTION NO: 301
  • QUESTION NO: 302
  • QUESTION NO: 303
  • QUESTION NO: 304
  • QUESTION NO: 305
  • QUESTION NO: 306
  • QUESTION NO: 307
  • QUESTION NO: 308
  • QUESTION NO: 309
  • QUESTION NO: 310
  • QUESTION NO: 311
  • QUESTION NO: 312
  • QUESTION NO: 313
  • QUESTION NO: 314
  • QUESTION NO: 315
  • QUESTION NO: 316
  • QUESTION NO: 317
  • QUESTION NO: 318
  • QUESTION NO: 319
  • QUESTION NO: 320
  • QUESTION NO: 321
  • QUESTION NO: 322
  • QUESTION NO: 323
  • QUESTION NO: 324
  • QUESTION NO: 325
  • QUESTION NO: 326
  • QUESTION NO: 327
  • QUESTION NO: 328
  • QUESTION NO: 329
  • QUESTION NO: 330
  • QUESTION NO: 331
  • QUESTION NO: 332
  • QUESTION NO: 333
  • QUESTION NO: 334
  • QUESTION NO: 335
  • QUESTION NO: 336
  • QUESTION NO: 337
  • QUESTION NO: 338
  • QUESTION NO: 339
  • QUESTION NO: 340
  • QUESTION NO: 341
  • QUESTION NO: 342
  • QUESTION NO: 343
  • QUESTION NO: 344
  • QUESTION NO: 345
  • QUESTION NO: 346
  • QUESTION NO: 347
  • QUESTION NO: 348
  • QUESTION NO: 349
  • QUESTION NO: 350
  • QUESTION NO: 351
  • QUESTION NO: 352
  • QUESTION NO: 353
  • QUESTION NO: 354
  • QUESTION NO: 355
  • QUESTION NO: 356
  • QUESTION NO: 357
  • QUESTION NO: 358
  • QUESTION NO: 359
  • QUESTION NO: 360
  • QUESTION NO: 361
  • QUESTION NO: 362
  • QUESTION NO: 363
  • QUESTION NO: 364
  • QUESTION NO: 365
  • QUESTION NO: 366
  • QUESTION NO: 367
  • QUESTION NO: 368
  • QUESTION NO: 369
  • QUESTION NO: 370
  • QUESTION NO: 371
  • QUESTION NO: 372
  • QUESTION NO: 373
  • QUESTION NO: 374
  • QUESTION NO: 375
  • QUESTION NO: 376
  • QUESTION NO: 377
  • QUESTION NO: 378
  • QUESTION NO: 379
  • QUESTION NO: 380
  • QUESTION NO: 381
  • QUESTION NO: 382
  • QUESTION NO: 383
  • QUESTION NO: 384
  • QUESTION NO: 385
  • QUESTION NO: 386
  • QUESTION NO: 387
  • QUESTION NO: 388
  • QUESTION NO: 389
  • QUESTION NO: 390
  • QUESTION NO: 391
  • QUESTION NO: 392
  • QUESTION NO: 393
  • QUESTION NO: 394
  • QUESTION NO: 395
  • QUESTION NO: 396
  • QUESTION NO: 397
  • QUESTION NO: 398
  • QUESTION NO: 399
  • QUESTION NO: 400
  • QUESTION NO: 401
  • QUESTION NO: 402
  • QUESTION NO: 403
  • QUESTION NO: 404
  • QUESTION NO: 405
  • QUESTION NO: 406
  • QUESTION NO: 407
  • QUESTION NO: 408
  • QUESTION NO: 409
  • QUESTION NO: 410
  • QUESTION NO: 411
  • QUESTION NO: 412
  • QUESTION NO: 413
  • QUESTION NO: 414
  • QUESTION NO: 415
  • QUESTION NO: 416
  • QUESTION NO: 417
  • QUESTION NO: 418
  • QUESTION NO: 419
  • QUESTION NO: 420
  • QUESTION NO: 421
  • QUESTION NO: 422
  • QUESTION NO: 423
  • QUESTION NO: 424
  • QUESTION NO: 425
  • QUESTION NO: 426
  • QUESTION NO: 427
  • QUESTION NO: 428
  • QUESTION NO: 429
  • QUESTION NO: 430
  • QUESTION NO: 431
  • QUESTION NO: 432
  • QUESTION NO: 433
  • QUESTION NO: 434
  • QUESTION NO: 435
  • QUESTION NO: 436
  • QUESTION NO: 437
  • QUESTION NO: 438
  • QUESTION NO: 439
  • QUESTION NO: 440
  • QUESTION NO: 441
  • QUESTION NO: 442
  • QUESTION NO: 443
  • QUESTION NO: 444
  • QUESTION NO: 445
  • QUESTION NO: 446
  • QUESTION NO: 447
  • QUESTION NO: 448
  • QUESTION NO: 449
  • QUESTION NO: 450
  • QUESTION NO: 451
  • QUESTION NO: 452
  • QUESTION NO: 453
  • QUESTION NO: 454
  • QUESTION NO: 455
  • QUESTION NO: 456
  • QUESTION NO: 457
  • QUESTION NO: 458
  • QUESTION NO: 459
  • QUESTION NO: 460
  • QUESTION NO: 461
  • QUESTION NO: 462
  • QUESTION NO: 463
  • QUESTION NO: 464
  • QUESTION NO: 465
  • QUESTION NO: 466
  • QUESTION NO: 467
  • QUESTION NO: 468
  • QUESTION NO: 469
  • QUESTION NO: 470
  • QUESTION NO: 471
  • QUESTION NO: 472
  • QUESTION NO: 473
  • QUESTION NO: 474
  • QUESTION NO: 475
  • QUESTION NO: 476
  • QUESTION NO: 477
  • QUESTION NO: 478
  • QUESTION NO: 479
  • QUESTION NO: 480
  • QUESTION NO: 481
  • QUESTION NO: 482
  • QUESTION NO: 483
  • QUESTION NO: 484
  • QUESTION NO: 485
  • QUESTION NO: 486
  • QUESTION NO: 487
  • QUESTION NO: 488
  • QUESTION NO: 489
  • QUESTION NO: 490
  • QUESTION NO: 491
  • QUESTION NO: 492
  • QUESTION NO: 493
  • QUESTION NO: 494
  • QUESTION NO: 495
  • QUESTION NO: 496
  • QUESTION NO: 497
  • QUESTION NO: 498
  • QUESTION NO: 499
  • QUESTION NO: 500
  • QUESTION NO: 501
  • QUESTION NO: 502
  • QUESTION NO: 503
  • QUESTION NO: 504
  • QUESTION NO: 505
  • QUESTION NO: 506
  • QUESTION NO: 507
  • QUESTION NO: 508
  • QUESTION NO: 509
  • QUESTION NO: 510
  • QUESTION NO: 511
  • QUESTION NO: 512
  • QUESTION NO: 513
  • QUESTION NO: 514
  • QUESTION NO: 515
  • QUESTION NO: 516
  • QUESTION NO: 517
  • QUESTION NO: 518
  • QUESTION NO: 519
  • QUESTION NO: 520
  • QUESTION NO: 521
  • QUESTION NO: 522
  • QUESTION NO: 523
  • QUESTION NO: 524
  • QUESTION NO: 525
  • QUESTION NO: 526
  • QUESTION NO: 527
  • QUESTION NO: 528
  • QUESTION NO: 529
  • QUESTION NO: 530
  • QUESTION NO: 531
  • QUESTION NO: 532
  • QUESTION NO: 533
  • QUESTION NO: 534
  • QUESTION NO: 535
  • QUESTION NO: 536
  • QUESTION NO: 537
  • QUESTION NO: 538
  • QUESTION NO: 539
  • QUESTION NO: 540
  • QUESTION NO: 541
  • QUESTION NO: 542
  • QUESTION NO: 543
  • QUESTION NO: 544
  • QUESTION NO: 545
  • QUESTION NO: 546
  • QUESTION NO: 547
  • QUESTION NO: 548
  • QUESTION NO: 549
  • QUESTION NO: 550
  • QUESTION NO: 551
  • QUESTION NO: 552
  • QUESTION NO: 553
  • QUESTION NO: 554
  • QUESTION NO: 555
  • QUESTION NO: 556
  • QUESTION NO: 557
  • QUESTION NO: 558
  • QUESTION NO: 559
  • QUESTION NO: 560
  • QUESTION NO: 561
  • QUESTION NO: 562
  • QUESTION NO: 563
  • QUESTION NO: 564
  • QUESTION NO: 565
  • QUESTION NO: 566
  • QUESTION NO: 567
  • QUESTION NO: 568
  • QUESTION NO: 569
  • QUESTION NO: 570
  • QUESTION NO: 571
  • QUESTION NO: 572
  • QUESTION NO: 573
  • QUESTION NO: 574
  • QUESTION NO: 575
  • QUESTION NO: 576
  • QUESTION NO: 577
  • QUESTION NO: 578
  • QUESTION NO: 579
  • QUESTION NO: 580
  • QUESTION NO: 581
  • QUESTION NO: 582
  • QUESTION NO: 583
  • QUESTION NO: 584
  • QUESTION NO: 585
  • QUESTION NO: 586
  • QUESTION NO: 587
  • QUESTION NO: 588
  • QUESTION NO: 589
  • QUESTION NO: 590
  • QUESTION NO: 591
  • QUESTION NO: 592
  • QUESTION NO: 593
  • QUESTION NO: 594
  • QUESTION NO: 595
  • QUESTION NO: 596
  • QUESTION NO: 597
  • QUESTION NO: 598
  • QUESTION NO: 599
  • QUESTION NO: 600
  • QUESTION NO: 601
  • QUESTION NO: 602
  • QUESTION NO: 603
  • QUESTION NO: 604
  • QUESTION NO: 605
  • QUESTION NO: 606
  • QUESTION NO: 607
  • QUESTION NO: 608
  • QUESTION NO: 609
  • QUESTION NO: 610
  • QUESTION NO: 611
  • QUESTION NO: 612
  • QUESTION NO: 613
  • QUESTION NO: 614
  • QUESTION NO: 615
  • QUESTION NO: 616
  • QUESTION NO: 617
  • QUESTION NO: 618
  • QUESTION NO: 619
  • QUESTION NO: 620
  • QUESTION NO: 621
  • QUESTION NO: 622
  • QUESTION NO: 623
  • QUESTION NO: 624
  • QUESTION NO: 625
  • QUESTION NO: 626
  • QUESTION NO: 627
  • QUESTION NO: 628
  • QUESTION NO: 629
  • QUESTION NO: 630
  • QUESTION NO: 631
  • QUESTION NO: 632
  • QUESTION NO: 633
  • QUESTION NO: 634
  • QUESTION NO: 635
  • QUESTION NO: 636
  • QUESTION NO: 637
  • QUESTION NO: 638
  • QUESTION NO: 639
  • QUESTION NO: 640
  • QUESTION NO: 641
  • QUESTION NO: 642
  • QUESTION NO: 643
  • QUESTION NO: 644
  • QUESTION NO: 645
  • QUESTION NO: 646
  • QUESTION NO: 647
  • QUESTION NO: 648
  • QUESTION NO: 649
  • QUESTION NO: 650
  • QUESTION NO: 651
  • QUESTION NO: 652
  • QUESTION NO: 653
  • QUESTION NO: 654
  • QUESTION NO: 655
  • QUESTION NO: 656
  • QUESTION NO: 657
  • QUESTION NO: 658
  • QUESTION NO: 659
  • QUESTION NO: 660
  • QUESTION NO: 661
  • QUESTION NO: 662
  • QUESTION NO: 663
  • QUESTION NO: 664
  • QUESTION NO: 665
  • QUESTION NO: 666
  • QUESTION NO: 667
  • QUESTION NO: 668
  • QUESTION NO: 669
  • QUESTION NO: 670
  • QUESTION NO: 671
  • QUESTION NO: 672
  • QUESTION NO: 673
  • QUESTION NO: 674
  • QUESTION NO: 675
  • QUESTION NO: 676
  • QUESTION NO: 677
  • QUESTION NO: 678
  • QUESTION NO: 679
  • QUESTION NO: 680
  • QUESTION NO: 681
  • QUESTION NO: 682
  • QUESTION NO: 683
  • QUESTION NO: 684
  • QUESTION NO: 685
  • QUESTION NO: 686
  • QUESTION NO: 687
  • QUESTION NO: 688
  • QUESTION NO: 689
  • QUESTION NO: 690
  • QUESTION NO: 691
  • QUESTION NO: 692
  • QUESTION NO: 693
  • QUESTION NO: 694
  • QUESTION NO: 695
  • QUESTION NO: 696
  • QUESTION NO: 697
  • QUESTION NO: 698
  • QUESTION NO: 699
  • QUESTION NO: 700
  • QUESTION NO: 701
  • QUESTION NO: 702
  • QUESTION NO: 703
  • QUESTION NO: 704
  • QUESTION NO: 705
  • QUESTION NO: 706
  • QUESTION NO: 707
  • QUESTION NO: 708
  • QUESTION NO: 709
  • QUESTION NO: 710
  • QUESTION NO: 711
  • QUESTION NO: 712
  • QUESTION NO: 713
  • QUESTION NO: 714
  • QUESTION NO: 715
  • QUESTION NO: 716
  • QUESTION NO: 717
  • QUESTION NO: 718
  • QUESTION NO: 719
  • QUESTION NO: 720
  • QUESTION NO: 721
  • QUESTION NO: 722
  • QUESTION NO: 723
  • QUESTION NO: 724
  • QUESTION NO: 725
  • QUESTION NO: 726
  • QUESTION NO: 727
  • QUESTION NO: 728
  • QUESTION NO: 729
  • QUESTION NO: 730
  • QUESTION NO: 731
  • QUESTION NO: 732
  • QUESTION NO: 733
  • QUESTION NO: 734
  • QUESTION NO: 735
  • QUESTION NO: 736
  • QUESTION NO: 737
  • QUESTION NO: 738
  • QUESTION NO: 739
  • QUESTION NO: 740
  • QUESTION NO: 741
  • QUESTION NO: 742
  • QUESTION NO: 743
  • QUESTION NO: 744
  • QUESTION NO: 745
  • QUESTION NO: 746
  • QUESTION NO: 747
  • QUESTION NO: 748
  • QUESTION NO: 749
  • QUESTION NO: 750
  • QUESTION NO: 751
  • QUESTION NO: 752
  • QUESTION NO: 753
  • QUESTION NO: 754
  • QUESTION NO: 755
  • QUESTION NO: 756
  • QUESTION NO: 757
  • QUESTION NO: 758
  • QUESTION NO: 759
  • QUESTION NO: 760
  • QUESTION NO: 761
  • QUESTION NO: 762
  • QUESTION NO: 763
  • QUESTION NO: 764
  • QUESTION NO: 765
  • QUESTION NO: 766
  • QUESTION NO: 767
  • QUESTION NO: 768
  • QUESTION NO: 769
  • QUESTION NO: 770
  • QUESTION NO: 771
  • QUESTION NO: 772
  • QUESTION NO: 773
  • QUESTION NO: 774
  • QUESTION NO: 775
  • QUESTION NO: 776
  • QUESTION NO: 777
  • QUESTION NO: 778
  • QUESTION NO: 779
  • QUESTION NO: 780
  • QUESTION NO: 781
  • QUESTION NO: 782
  • QUESTION NO: 783
  • QUESTION NO: 784
  • QUESTION NO: 785
  • QUESTION NO: 786
  • QUESTION NO: 787
  • QUESTION NO: 788
  • QUESTION NO: 789
  • QUESTION NO: 790
  • QUESTION NO: 791
  • QUESTION NO: 792
  • QUESTION NO: 793
  • QUESTION NO: 794
  • QUESTION NO: 795
  • QUESTION NO: 796
  • QUESTION NO: 797
  • QUESTION NO: 798
  • QUESTION NO: 799
  • QUESTION NO: 800
  • QUESTION NO: 801
  • QUESTION NO: 802
  • QUESTION NO: 803
  • QUESTION NO: 804
  • QUESTION NO: 805
  • QUESTION NO: 806
  • QUESTION NO: 807
  • QUESTION NO: 808
  • QUESTION NO: 809
  • QUESTION NO: 810
  • QUESTION NO: 811
  • QUESTION NO: 812
  • QUESTION NO: 813
  • QUESTION NO: 814
  • QUESTION NO: 815
  • QUESTION NO: 816
  • QUESTION NO: 817
  • QUESTION NO: 818
  • QUESTION NO: 819
  • QUESTION NO: 820
  • QUESTION NO: 821
  • QUESTION NO: 822
  • QUESTION NO: 823
  • QUESTION NO: 824
  • QUESTION NO: 825
  • QUESTION NO: 826
  • QUESTION NO: 827
  • QUESTION NO: 828
  • QUESTION NO: 829
  • QUESTION NO: 830
  • QUESTION NO: 831
  • QUESTION NO: 832
  • QUESTION NO: 833
  • QUESTION NO: 834
  • QUESTION NO: 835
  • QUESTION NO: 836
  • QUESTION NO: 837
  • QUESTION NO: 838
  • QUESTION NO: 839
  • QUESTION NO: 840
  • QUESTION NO: 841
  • QUESTION NO: 842
  • QUESTION NO: 843
  • QUESTION NO: 844
  • QUESTION NO: 845
  • QUESTION NO: 846
  • QUESTION NO: 847
  • QUESTION NO: 848
  • QUESTION NO: 849
  • QUESTION NO: 850
  • QUESTION NO: 851
  • QUESTION NO: 852
  • QUESTION NO: 853
  • QUESTION NO: 854
  • QUESTION NO: 855
  • QUESTION NO: 856
  • QUESTION NO: 857
  • QUESTION NO: 858
  • QUESTION NO: 859
  • QUESTION NO: 860
  • QUESTION NO: 861
  • QUESTION NO: 862
  • QUESTION NO: 863
  • QUESTION NO: 864
  • QUESTION NO: 865
  • QUESTION NO: 866
  • QUESTION NO: 867
  • QUESTION NO: 868
  • QUESTION NO: 869
  • QUESTION NO: 870
  • QUESTION NO: 871
  • QUESTION NO: 872
  • QUESTION NO: 873
  • QUESTION NO: 874
  • QUESTION NO: 875
  • QUESTION NO: 876
  • QUESTION NO: 877
  • QUESTION NO: 878
  • QUESTION NO: 879
  • QUESTION NO: 880
  • QUESTION NO: 881
  • QUESTION NO: 882
  • QUESTION NO: 883
  • QUESTION NO: 884
  • QUESTION NO: 885
  • QUESTION NO: 886
  • QUESTION NO: 887
  • QUESTION NO: 888
  • QUESTION NO: 889
  • QUESTION NO: 890
  • QUESTION NO: 891
  • QUESTION NO: 892
  • QUESTION NO: 893
  • QUESTION NO: 894
  • QUESTION NO: 895
  • QUESTION NO: 896
  • QUESTION NO: 897
  • QUESTION NO: 898
  • QUESTION NO: 899
  • QUESTION NO: 900
  • QUESTION NO: 901
  • QUESTION NO: 902
  • QUESTION NO: 903
  • QUESTION NO: 904
  • QUESTION NO: 905
  • QUESTION NO: 906
  • QUESTION NO: 907
  • QUESTION NO: 908
  • QUESTION NO: 909
  • QUESTION NO: 910
  • QUESTION NO: 911
  • QUESTION NO: 912
  • QUESTION NO: 913
  • QUESTION NO: 914
  • QUESTION NO: 915
  • QUESTION NO: 916
  • QUESTION NO: 917
  • QUESTION NO: 918
  • QUESTION NO: 919
  • QUESTION NO: 920
  • QUESTION NO: 921
  • QUESTION NO: 922
  • QUESTION NO: 923
  • QUESTION NO: 924
  • QUESTION NO: 925
  • QUESTION NO: 926
  • QUESTION NO: 927
  • QUESTION NO: 928
  • QUESTION NO: 929
  • QUESTION NO: 930
  • QUESTION NO: 931
  • QUESTION NO: 932
  • QUESTION NO: 933
  • QUESTION NO: 934
  • QUESTION NO: 935
  • QUESTION NO: 936
  • QUESTION NO: 937
  • QUESTION NO: 938
  • QUESTION NO: 939
  • QUESTION NO: 940
  • QUESTION NO: 941
  • QUESTION NO: 942
  • QUESTION NO: 943
  • QUESTION NO: 944
  • QUESTION NO: 945
  • QUESTION NO: 946
  • QUESTION NO: 947
  • QUESTION NO: 948
  • QUESTION NO: 949
  • QUESTION NO: 950
  • QUESTION NO: 951
  • QUESTION NO: 952
  • QUESTION NO: 953
  • QUESTION NO: 954
  • QUESTION NO: 955
  • QUESTION NO: 956
  • QUESTION NO: 957
  • QUESTION NO: 958
  • QUESTION NO: 959
  • QUESTION NO: 960
  • QUESTION NO: 961
  • QUESTION NO: 962
  • QUESTION NO: 963
  • QUESTION NO: 964
  • QUESTION NO: 965
  • QUESTION NO: 966
  • QUESTION NO: 967
  • QUESTION NO: 968
  • QUESTION NO: 969
  • QUESTION NO: 970
  • QUESTION NO: 971
  • QUESTION NO: 972
  • QUESTION NO: 973
  • QUESTION NO: 974
  • QUESTION NO: 975
  • QUESTION NO: 976
  • QUESTION NO: 977
  • QUESTION NO: 978
  • QUESTION NO: 979
  • QUESTION NO: 980
  • QUESTION NO: 981
  • QUESTION NO: 982
  • QUESTION NO: 983
  • QUESTION NO: 984
  • QUESTION NO: 985
  • QUESTION NO: 986
  • QUESTION NO: 987
  • QUESTION NO: 988
  • QUESTION NO: 989
  • QUESTION NO: 990
  • QUESTION NO: 991
  • QUESTION NO: 992
  • QUESTION NO: 993
  • QUESTION NO: 994
  • QUESTION NO: 995
  • QUESTION NO: 996
  • QUESTION NO: 997
  • QUESTION NO: 998
  • QUESTION NO: 999
  • QUESTION NO: 1000
  • QUESTION NO: 1001
  • QUESTION NO: 1002
  • QUESTION NO: 1003
  • QUESTION NO: 1004
  • QUESTION NO: 1005
  • QUESTION NO: 1006
  • QUESTION NO: 1007
  • QUESTION NO: 1008
  • QUESTION NO: 1009
  • QUESTION NO: 1010
  • QUESTION NO: 1011
  • QUESTION NO: 1012
  • QUESTION NO: 1013
  • QUESTION NO: 1014
  • QUESTION NO: 1015
  • QUESTION NO: 1016
  • QUESTION NO: 1017
  • QUESTION NO: 1018
  • QUESTION NO: 1019
  • QUESTION NO: 1020
  • QUESTION NO: 1021
  • QUESTION NO: 1022
  • QUESTION NO: 1023
  • QUESTION NO: 1024
  • QUESTION NO: 1025
  • QUESTION NO: 1026
  • QUESTION NO: 1027

CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

sts

When determining a customer's specific issue, which of the following is the BEST approach?

.co

m

Answer: A

3

CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

lTe

QUESTION NO: 10

sts

.co

m

4

CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

.co

m

5

CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

QUESTION NO: 15

sts

.co

m

6

co m 7 . SDD B. Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. C. B. Trusted Platform Module (TPM) B. Which of the following is needed to solve this issue? A. Which of the following can be disabled in the BIOS to prevent this message from appearing? . WiFi Protected Access (WPA) D. D. Intrusion detection C. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.com Ac tua lTe A. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a 26-to-20 pin ATX adapter. Tape D. Any Time. The PC needs an AT-to-ATX adapter.actualtests. Flash C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. The PC needs a 24-to-20 pin ATX adapter." . The PC needs a NLX to ATX adapter.www.

MIDI C. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C.co m Which of the following connectors are used for musical equipment? 8 . DVI B.com Ac tua lTe sts A. Any Time. 6-pin mini-DIN D. Hardware Compatibility List "Pass Any Exam. After extracting the driver. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. DSL B. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. HDMI . Satellite D. System Information B.actualtests." .www. Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. how would the technician update the driver? A. Device Manager> expand 'Sound. Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. Cable C. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A.

"Pass Any Exam.com 9 Ac tua lTe A. 128.255. and 2 short beeps." .www.0-191. the beep codes may vary.0-255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur. B. Sound card B. 1.0. Toner is applied to a photoconductor and transferred to the media.1.0-223.255.1. Power supply C. A wax-based substance is melted and applied directly to the media. C.255 D. Dr.255. sts In the laser printing process. However. Any Time.255. Watson D.co m Answer: A .255.255.0. NIC D.255. Which of the following components has MOST likely failed? A.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Toner is sprayed to the media.CompTIA 220-701: Practice Exam C. D.255.255 C.0. which of the following is true? . Heat is applied to heat-sensitive media to create an image. 192. Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A.0.0. because of the wide variety of models shipping with this BIOS.0. 224.255 B.actualtests.1-126.

www. NAT translation D. RJ-11 D. The technician comes to the conclusion that liquid was "Pass Any Exam. Any Time. DVD C. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. ST C." .co Which of the following connector types is used on CAT5e cable? m . WPA encryption B. RJ-45 B. Floppy B. Blu-Ray D. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A.actualtests. After questioning the user. BNC . the technician discovers that the user was eating lunch while typing the document. MAC filtering C.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A.com 10 Ac A technician is installing Windows Vista onto a new computer locally. in which the keys are not typing anything within document editing software.

A. 6 D. but nothing is being printed on the paper. 5 C. AGP and ISA cards) used 5 V or 3. 24 Answer: A. Replace the fuser in this printer. Any Time. Check the toner levels in the printer." . QUESTION NO: 33 "Pass Any Exam. Update the firmware in the printer.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. RAM. C.com 11 Ac tua lTe sts . According to the troubleshooting theory. Verify the system functionality. D. 3. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO).3 V for power supply. Make closing notes of the repair. The printer successfully feeds paper through the unit while running the manufacturer's print test. which of the following would be the NEXT step to follow? A. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer. because most of the electronic components (CPU. C. chipset.www.actualtests.3 V rails. PCI .CompTIA 220-701: Practice Exam spilled onto the keyboard. B. Ask the user open-ended questions.co m .3 B. Replace the keyboard with a new keyboard. B. 15 E. Which of the following should the technician do FIRST? A. Check the ink cartridges for proper ink levels. D.

Roll back the video driver C." . Run a System Defragmentation D. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Smart card reader C. Insulate a component from the friction of theheatsink B.actualtests. KVM D. 23 C.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A. 25 D. Update the video driver B. 80 "Pass Any Exam. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. Which of the following should the technician perform FIRST? A.co m 12 . Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. 21 B. Reduce heat on a component through evaporation C. when the video game starts the computer crashes. Any Time.com Ac A.www. Barcode reader B. Provide for heat transfer from a component to theheatsink D.

Flexible PVC outer jacket C.www. Without it the computer will not "Pass Any Exam. D. Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem." . Which of the following steps would be BEST to take? A. Close the document without commenting to the user and proceed with the work. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. C. Ask the user to close the document so that the work can proceed. B. When the system is first turned on it will prompt for the Power On password.co m . Power on password B. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Any Time. Recommended for analog phone lines B. Copy the document to a network drive as a backup so that work can proceed. the technician discovers the customer has a confidential document open.com 13 Ac QUESTION NO: 39 tua lTe sts .actualtests. Leave the document open and do not mention it to the user and proceed with the work. Upon making the connection. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Intrusion detection C. Complex logon passwords D. Recommended for ceiling use only D.

The computer's BIOShas the USB printer below the hard disk in the boot order priority list. B. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. RJ-11 C. However. Which of the following is MOST likely preventing the machine from booting normally? A. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup.' It has a USB flash drive. USB printer. the card refuses to fit into the expansion slot. The card is a PCI Express card and the laptop supports PCMCIA. and USB webcam installed and connected. The card is a PCMCIA card and the laptop supports PCI Express cards. C. The card needs to have the compatibility jumpers set before it can be installed into the system. Any Time. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area. BNC D.www. D. B. RJ-45 B. C. The expansion slot needs to be enabled in the BIOS first. QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. Answer: B "Pass Any Exam." .co A technician is trying to install a previous-generation expansion card into their new laptop. D. Which of the following is MOST likely the reason? m 14 .com Ac QUESTION NO: 42 tua Answer: D lTe A.actualtests.CompTIA 220-701: Practice Exam continue to boot. sts .

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

15

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

Ac

tua

lTe

A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

sts

After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

.co

m

CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

tua

Which of the following IP ranges is Class A?

lTe

sts

.co

m

17

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

tua

lTe

sts

A. 133MHz B. 166MHz C. 266MHz D. 333MHz

.co

Which of the following is the system bus speed of a PC2700 memory?

m

18

CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Fiber B. CAT3 C. Coaxial D. CAT5

tua

lTe

Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

sts

.co

m

19

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 62

tua

Answer: A

lTe

sts

.co

m

20

Upgrade the processor B. Which of the following devices are the additional four pins used? "Pass Any Exam. A. Leave the station and call another technician to complete the repair. Which of the following is the BEST course of action? A. Politely inform the user that all questions will be answered later. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. Start>Settings>Control Panel>Accessibility Options D.www. Start>Settings>Network Connections B. It is inhibiting progress because the technician cannot concentrate and becomes irritated. A.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . Delete personal data Answer: B. Delete existing programs D. Request the manager to assist in the situation. D. Upgrade the firmware E.co m . Take a long break to step away to relax and refocus.actualtests. Start>Settings>Control Panel>Administrative Tools C." . C. Update the BIOS C. Any Time. another user begins asking irrelevant questions. After checking to make sure the network printer is available. which of the following are best practices? (Select TWO). B. the technician checks the port the printer is assigned to and finds it is set to LPT1:.com 21 Ac A technician receives a computer that is having trouble printing to a network printer.D QUESTION NO: 64 While a technician is working on an employee's computer.

Cultural sensitivity C. Positive attitude Answer: A "Pass Any Exam. Features C. a user is unable to print documents to locally attached printers or network printers.actualtests. Personal calls B. Incompatible cabling B.www.CompTIA 220-701: Practice Exam A. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A. Extra RAM D. Printer hardware problem C. Timeliness D.com Ac A. Extra drives B. The processor C. Widgets D. Applets B. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A.co m 22 . Print spooler is not running tua lTe On a Windows computer. Incompatible print driver D." . The user was able to print previously. Any Time.

mouse.co m 23 .4GHz band with a maximum data rate of 11Mbps? A.actualtests.11g D.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. and network when using a laptop? "Pass Any Exam. 802. Use a lint free cloth and glass cleaner B. printer.11b C. Use a dry paper towel and an anti-static strap C. Any Time.www. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. 802. Anti-spyware software B. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2. 802. 802. monitor.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-adware software C." . Use a slightly damp cloth and a vacuum D.com Ac tua lTe sts . Anti-virus software D.11a B.

Docking station D. D. B. Provide a way to recover corrupted print jobs through the command prompt." .0 Answer: D "Pass Any Exam.255. Network hub C. 192.com Ac tua A. C. 127. 224.255. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Allow the restoration of a previously made image of a desktop through the command prompt.0. D. Provide proper documentation on the services provided.www. Bluetooth B. a technician's NEXT course of action should be to: A. 255. Restate the issue or question to verify understanding. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . After they finish explaining.actualtests. Offer different repair options for the user's convenience.co m 24 . Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation. B.0 B.255 C. Provide a way to access the hard drive in an emergency through the command prompt.255 D.CompTIA 220-701: Practice Exam A. Any Time.255. C. Delete a virus that has infected the hard drive through the command prompt.0.0.0.255. Listen and do not interrupt the customer.

co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? .com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. The processors contain 64K new transistors. SpeedStep technology C. Quad core processing D. The processors are made with a 64nm manufacturing process. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. D. The processors provide a 64-bit register.actualtests. The processors have an additional 64 instruction sets. Stylus "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. B. Blu-Ray D. Zip drive C. AMD Athlon 64 and 64 FX? A. Dual core processing .www. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Any Time. Hyper-threading B. C. SD card B." .

QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A. Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone.CompTIA 220-701: Practice Exam B. ISA D. PCI B.actualtests.co m Which of the following file systems MUST be used when implementing EFS? 26 . Which of the following is the MOST likely reason? A. CDFS . AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive. "Pass Any Exam. The hard drive needs ATA drivers loaded via the F6 option during install. Any Time. FAT C.com Ac tua lTe sts A." . Smart card C.www. NTFS D. The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface. Biometrics D. PCIe C. FAT32 B.

com 27 Ac A technician has a security device which displays a number that changes overtime. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. otherwise it may try to boot from floppy ). After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. C. PCI Express card B. it will ask you if you want to install drivers. The hard drive is incompatible with Windows XP and needs replacement.CompTIA 220-701: Practice Exam B. Docking station Answer: D QUESTION NO: 85 A. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing.co m .www. KVM C. Of which of the following is this an example of? tua lTe sts . The hard drive did not have the jumpers configured correctly and needs to be checked.actualtests. A smart card reader B. A token device C. which of the following troubleshooting steps should be done? "Pass Any Exam. D. PCMCIA card D. A biometric device D. Before the drive is replaced. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. Just at this point press F6 and show the drivers on the floppy. The hard drive needs SATA drivers loaded via the F6 option during install." . Any Time.

software and network components? A. services. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. The preferred way to make changes to services is to launch services.exe C. gpedit." .www. The Services window will open.msc from the Run option on the Start Menu. If you want a quick visual of which items are running or stopped. Establish a theory of probable cause B.exe in the Run box accessed via the Start Menu. MSCONFIG Answer: B QUESTION NO: 89 802. followed by clicking the Services tab.co m . but the information is limited. MMC C.CompTIA 220-701: Practice Exam A. sts . Identify the problem C. services. msinfo32.11g has the potential to support up to: "Pass Any Exam.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware.actualtests. Device Manager B. The first is to use the MS Configuration Utility by typing msconfig.mmc B.exe D. this is fine.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer. Any Time. MSINF032 D. Perform a backup D.

A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 . 100Mbps. Driver updates for new installations B. Any Time. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ).actualtests.com Ac tua A. Diagnostic purposes of a critical system error D. Firewall B.CompTIA 220-701: Practice Exam A. that causes the system to "crash. 50Mbps." The term is named after the color of the screen generated by the error.co m 29 . 11Mbps. C. QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A." . of a non-recoverable nature. Save information for critical files before system shut down C. Windows Vista Home "Pass Any Exam. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A. 54Mbps. Smart cards C. Windows Vista Ultimate B. Passwords D. D. B.www.

CRT Answer: A. a technician should look in which of the following default locations? A.actualtests. Toggle theFn keys C. Magnet D.CompTIA 220-701: Practice Exam C. C:\Windows\System32 B. Plug the laptop into a UPS Answer: C "Pass Any Exam. C:\ProgramFiles C. C:\Users\ D. Microwave E.co m .com 30 Ac tua lTe sts .D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. Any Time. QUESTION NO: 95 A laptop's battery will not charge. Cordless phone B. Which of the following BEST solves this issue? A." . Windows XP Home D. C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). A. Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). Remove all unneeded peripherals B. LCD C. Swap the A/C adapter D.www.

A network which has no connection to the Internet and is private by design. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. Any Time. Which of the following memory types would be the correct type? A. A security encryption feature that encrypts wireless traffic with an access point for communication.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. BIOS B. Where can the technician configure this setting? A.com Ac QUESTION NO: 98 tua Answer: B lTe A. C. DDR RAM C. RIMM B. Internet Explorer Properties D." .actualtests. D.www. sts . SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. B.co m 31 . SDRAM D. A private tunnel through the Internet to securely communicate with a remote network. Control Panel C.

CD. ISA C. IP_ip_address E.RW C. Which of the following types of portable media offers the LARGEST storage capacity? A. DVD.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO).co m 32 . A. Test the essential components of the system during power on. AGP D. \\computername\sharename C. D." . Check for the latest motherboard firm ware updates. Load the operating system into memory during power on. Test the software and hardware drivers before the operating system loads. PCIe B. SNMP D. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).www. EISA E. C. CD. USB 001 B. IEEE 1394 "Pass Any Exam.DL B.actualtests. B. Any Time.R D. A. DVD.com Ac tua lTe QUESTION NO: 101 sts Answer: B .

QUESTION NO: 105 "Pass Any Exam. However.actualtests. if your PC's enclosures are open. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer." . D. B. Helpprevent moisture buildup in the case.co m 33 . SMTP B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Any Time. HTTPS D. The cooling of some components can be reduced or totally eliminated and can cause damage.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. a technician notices that several unused expansion card slots have open ports. Answer: B QUESTION NO: 104 A. Helpensure proper air flow through the case. C. Help limit electrostatic discharge (ESD) inside the case. This address can be verified from printer's configuration. sts . Helplimit radio frequency interference (RFI) inside the case.www. then the cooling of the PC changes dramatically.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.CompTIA 220-701: Practice Exam Answer: B. HTTP C.

certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printers IP address has changed. Properties of the printer from the Printers Control Panel C." . A.co m 34 .D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Any Time. QoS for printing is not functioning over the LAN. C. A technician has verified the printer is online and prints a configuration page from the printer.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A. E. Print spooler view in the Printers Control Panel D. Which of the following is the MOST likely cause of the issue? (Select TWO).www. Sometime if the IP address of the printer is changed you cannot print. A job in error status is at the top of the print queue. Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. D. The printer needs to have a cartridge replaced.actualtests. The printer would not start printing again till that print job is removed from the queue. B. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing.com Ac tua lTe sts . The print queue window from system tray B. New drivers have been released and need to be installed. Answer: C. BNC C. T-Connector B. RJ-45 "Pass Any Exam. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. To find this problem you can ping the printer from your computer. Sometimes.

D. 1x B.actualtests. 24x Answer: A. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. Any Time. You can type the Ipconfig command by "Pass Any Exam.com 35 Ac A user calls and says they cannot get to the Internet. B. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card. 6x D. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector." . LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 1x and 8x bus speeds can be used. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. A. 3x C. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN).co m .D QUESTION NO: 109 A. sts . 8x E. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Start>Run>typeipconfig>click OK and ask user to read the results.CompTIA 220-701: Practice Exam D.www. C. Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information.

CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.www. you need Operating system CD and the recovery floppy disk that you have created." at the bottom of the screen." . Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. Which of the following is needed to perform an ASR restore in Windows XP? A. A. Secures network traffic through shared key encryption. Provides security for a network through the use of ACLs. D. The recovery process will start. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . Recovery console C. press F2. dxdiag "Pass Any Exam. Provides resolution of host names to IP addresses. C. The DNS server strictly functions as an ip address lookup for a given domain name. Vendor recovery CD D.com Ac tua lTe sts QUESTION NO: 111 . QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO). Dynamically assigns IP addresses for easy client configuration.. chkntfs B. Any Time.actualtests. Operating system CD B.co m 36 . QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .. B.

A recovery partition put there by the manufacturer.CompTIA 220-701: Practice Exam C. A potentially dangerous virus has been downloaded onto the system.actualtests. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. IEEE 1394 port D. sts . Serial port C." . Any Time.www. Space reserved by the drive manufacturer for firmware. Answer: D A.co m . ping Answer: C. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. tracert D. Parallel port B. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive. ipconfig E. C. D. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition? A.com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. B. Space set aside by Windows for use by the virtual memory swap file.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

lTe

sts

A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

.co

Which of the following printers would be the BEST choice for printing on multi-part forms?

m

QUESTION NO: 116

38

CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

tua

lTe

sts

A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

.co

m

Which of the following hardware is hot pluggable? (Select THREE).

39

CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

.co

m

Answer: D

40

CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

Ac

Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

tua

lTe

A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

sts

Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

.co

QUESTION NO: 123

m

CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

tua

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

lTe

sts

Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

.co

m

Answer: D

42

CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

43

sts . If that does not work then you may need to delete and reinstall the printer. which you already know. C. not from an application." . Change the paper. Any Time. Having arrived onsite. Which of the following should the technician do NEXT? A. D. The airflow is blocked.www. B. B. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Replace the fuser. C. You should always use the test page feature from the printer properties. QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A. to test printing. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. Control Panel> Accessibility Options> General "Pass Any Exam. Excessive internal display brightness is set. The processor is improperly seated due to bent pins.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. the technician has a discussion with the customer and reviews some examples of their print jobs.actualtests. Insufficient memory for the OS. Clean the toner cartridge. Which of the following is the correct path to change the language settings? A. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. D.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Print a test page.co m Answer: D .

com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Control Panel> Regional and Language Options> Regional Options C.11x C. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor.CompTIA 220-701: Practice Exam B. Control Panel> Regional and Language Options> Regional Options> Customize D.www.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A.actualtests.11x refers to the family of 802. Which of the following would be MOST likely to fix the problem? "Pass Any Exam. 802. 802. Reboot the computer. Print a test page. 802.co m 45 . C. 802.11b D. D.11 standards. When connecting the laptop to a wireless network. B. and Bluetooth supports communication up to 3Mbps. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop.11g B. Cycle theprinters power." .11g standard if you want to use a standard that can support communication up to 54Mbps. Perform a self-test page. 802. sts . Which of the following standards of wireless card did the technician install? A. Any Time. 802. the technician successfully tests for speeds of up to 54 Mbps.11b supports communication only up to 11Mbps.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

Ac

A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

tua

lTe

Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

sts

QUESTION NO: 137

.co

m

CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 144

tua

lTe

sts

.co

m

48

CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

tua

Which of the following would be the BEST way to improve airflow inside a computer?

lTe

sts

.co

m

49

CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

Ac

A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

tua

lTe

A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

Ac

tua

lTe

sts

.co

m

C. Clean out the dust with compressed air. Answer: A. True positive D. Upgrade to Windows 98SE then to Windows XP Home. D. Which of the following describe the potential upgrade paths? (Select TWO). Upgrade to Windows NT4. D." . False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. then to Windows 98SE then Windows XP Home. B. C.C QUESTION NO: 157 To lengthen the life of computer hardware. D. Remove hardware in Control Panel. False negative B.com Ac tua lTe sts . Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Degauss the display and drives. "Pass Any Exam. B. C. Upgrade to Windows 95 OSR2. Any Time. Perform a clean installation of Windows XP Home. B. Remove the driver from Device Manager.co m 52 .CompTIA 220-701: Practice Exam A. Stop the device. Upgrade to Windows XP Home directly from Windows 95.0 SP1 then Windows XP Home. and then remove from laptop. it is BEST to perform which of the following actions on a routine basis? A. Turn off the laptop.www. Clean out the dirt with a damp rag. and then turn off the device. E. True negative C.actualtests. A. Defragment the hard drive weekly.

C.actualtests. The computer needs to upload the print job.www. The paper needs to be replenished. D. HKEY_CURRENT_CONFIG D. HKEY_ CURRENT_USER B. HKEY_USERS C." . Which of the following is the MOST likely cause? m 53 . C.com Ac tua lTe A. sts . Which of the following would be the MOST likely cause of the problem? A. D. The modem is not functioning properly. The high encryption package is not installed. Printer firmware needs to be updated. The printer does not recognize the font type. B.co When trying to print. updated drivers. The account does not have permission to install drivers. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A. Any Time. The modem is not recognized in Device Manager. but is unable to successfully install the drivers. The technician has the correct. B. Answer: C QUESTION NO: 162 "Pass Any Exam. a balloon in the system tray indicates a print job has failed to print.

Electrical tape B.EXE D. TASKMAN.EXE C.www. LCD C.ROM drive "Pass Any Exam. CONVERT. Any Time.EXE B. which of the following should be removed to avoid damage during transit? A.co m 54 .actualtests. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. PC card adapters B. PROGMAN.EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . Which of the following should be used to repair the wire? A. Masking tape C. SPUNINST. Electromagnetic Interference (EMI) B. Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop. DVD. a technician finds a wire with insulation damage from rubbing up against a cooling fan.com Ac A." . Mercury C. Duct tape D. Lithium D.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A.

POST C. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A. B. LDAP B.actualtests. BIOS D.www. High voltage discharge C. Install ceiling fans in the room. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents." . Directly spray the vents with compressed air. Periodically clean the vents using a small vacuum cleaner.com Ac tua A. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. Radio frequency interference D.co m Answer: C 55 . Electromagnetic interference B. C. D.CompTIA 220-701: Practice Exam D. Use a moist rag to clean the vents monthly. Any Time. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Which of the following should the technician take under consideration? A. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .

Cable management to avoid trip hazards B. Any Time. Which of the following should the technician keep in mind when setting up the lab? A. Fiber B. sts . Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Electrical safety with the extra network cables C. Ask open-ended questions to gather the symptoms. Begin running diagnostic software and confirm findings with another technician. Cable D. run diagnostic tests. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam. C. Which of the following can the technician do to better understand the customers issue? 56 . B. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.www. DSL C.actualtests.co m A customer brings a PC for a technician to repair. D. and then confirm the findings with the customer.com Ac tua lTe A. Get the customer contact information." . Location of the PCs with respect to each other D.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration.

RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Converts AC power to DC power that a computer can use to operate and charge its battery. Satellite D." . Filters incoming voltage spikes and surges. Answer: D "Pass Any Exam. C. To change the voltage coming from the wall C. Broadband C. To allow the power supply to operate at different voltages B. To allow alternating current to be used instead of direct current D. D.co m 57 . Allows for a portable computer to be easily moved without being plugged into an outlet.CompTIA 220-701: Practice Exam A.www. WEP C. Any Time. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. which of the following is broadcasted by default and should be disabled? A. DSL B. WPA B. B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Changes DC power to AC power to charge the battery and enhances portability.actualtests.com Ac tua lTe sts QUESTION NO: 174 . SSID D.

" . DDR2 .co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Thermal B. DIMM C. Laser D. DDR B. Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A. Dot Matrix C.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A.actualtests. SIMM D.www. SODIMM B. Any Time. SDRAM C. Impact B.com 58 Ac tua lTe sts A. Laser "Pass Any Exam. DDR3 D. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A.

Any Time.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. Inkjet D. PCIe X16 Answer: C "Pass Any Exam. tua lTe A. VPN C. FTP D. Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. Inkjet C. AGP 4X C. PCMCIA D. ISA B. WAN sts Which of the following allows a secure connection between two points? .actualtests. Thermal B. HTTP B.www. Color Laser D.co m Answer: A .CompTIA 220-701: Practice Exam C." .

B. C. Remove the hard drive and destroy it. CompTIA558475 C. ct23&P#h~ Answer: D A. D. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam. Any Time. Run a large magnet over the top of the hard drive several times. Make sure the laptop display is enabled. B.co m 60 .actualtests. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. D. Reformat the hard drive to a clean state using the format command.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Replace the video card inside the laptop. SR1234ct B. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts ." . Remove the memory and destroy it. rw2%HN D.www. C.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. Replace the LCD inverter. Make sure the OS has the latest video drivers installed. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A.

USB 1.www. PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A. S/PDIF B. USB 2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. 100Mb/s B. PC2100 B.actualtests.1 C.com Ac tua lTe sts QUESTION NO: 188 ." . DDR400 D.CompTIA 220-701: Practice Exam A. Any Time.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. USB 1. 1Gb/s Answer: A "Pass Any Exam. DDR333 C.1/2.0 C. IEEE 1394 B.co m 61 . SATA D. 1000Mb/s C. 10000Mb/s D. IEEE 1394 D.

Data written to a disk located in a paging file that would not fit into the systems RAM. Control Panel C.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? . My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Calibrate the monitor. B. Start Menu D. "Pass Any Exam. Any Time. D.CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. Provides access to larger hard drive partitions. Program Files B. Provides use ofPCIe X16 expansion slots. Degauss the monitor. C.www. The maximum amount of memory a given system can potentially have. Provides use of more powerful video graphics accelerators. Provides addressing of memory beyond 4GB.com 62 Ac tua lTe sts A. C. C. .actualtests. Set the resolution to the highest the monitor can display. Flash memory used to hold temporary files before deletion. B. D. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. B." . Set the refresh rate to the lowest the monitor can display.

C.co m Answer: D 63 . and outcomes. B.actualtests.com Ac tua lTe A.g. Answer: D QUESTION NO: 197 "Pass Any Exam." . resume from a low power state when it receives a network packet telling it to do so.www. Lack of drive heads and platters D. D. Document findings. Establish a theory of probable cause. B. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. send packets to other network devices on the LAN instructing then to enter a low power state (e.CompTIA 220-701: Practice Exam D. Larger capacity than traditional magnetic drives C. Built-in encryption standards B. C. actions. Verify full system functionality. D. collect all packets that are sent to any device on the LAN. Identify the problem. Off). Hibernate. A portion of physical RAM that is mirrored to the hard drive for redundancy. Higher data integrity sts Which of the following is a characteristic of solid state drives? . send broadcast packets over the LAN to all computers simultaneously. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Any Time.

Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. Were there any new software updates done? Answer: B. Was there a power outage since yesterday? B." . Which of the following RAID levels should be implemented? A. B. RAID 0 "Pass Any Exam. A. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Move the computer and attach to the printer.actualtests. Is the power cable on the monitor loose? D. it just keeps rebooting.co m 64 . Has the monitor been replaced recently? E. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Was any hardware installed since it last worked? C. D.com Ac tua lTe sts . Which of the following is the quickest way to accomplish this? A.E QUESTION NO: 199 Two users want to print to a USB printer connected locally.www. Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Set up a local print queue. Are you sure you ran a find on the system and the program is just not misfiled? D. Which of the following questions should a technician ask to help determine what occurred? A.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday. C. Are you sure the power button is not stuck? B. Any Time. Purchase an external Ethernet print card. Share out the printer from the attached computer.

CompTIA 220-701: Practice Exam B. B. D. Answer: B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A. Allows the operating system to assigns dates so that user data files are backed up C. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. E. C. Answer: D A technician uses a call logging process in order to: (Select TWO). Identify the user and associated problem. Any Time. C. RAID 4 D. select the appropriate priority level for the issue. which of the following should the technician do FIRST? A. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam.actualtests. track the process of the incident. A.com Ac tua lTe sts QUESTION NO: 202 . and serial number. RAID 1 C." .co m 65 . model. Allows the operating system to be rolled back to a previous point in time D. Elevate the call to a higher level of support.www. D. B. compose a record which allows user authentication. help maintain a balanced workload for the help desk technicians. Identify the hardware make. Assign an appropriate priority for the issue. Allows the operating system to be backed up with immunity to virus activity B. identify common issues among multiple users.

Utilize less memory C. Use the defragment utility." . DVD. "Pass Any Exam. Increased network speed E.RW C. Longer chip life Answer: C. Answer: A. A. E. Any Time. B.actualtests. Dual-sided DVD . Increased performance D. Userestore point to roll back the computer to a previous date. Use thecheckdisk utility. Empty the recycle bin and deleted email items.RW+ B.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 .C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). The hard drive light is constantly on.com Ac tua lTe sts A. DVD. A.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result.E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). C. Use the drive compression utility.www. Blu-Ray D. D. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Increase system security B.

Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . CGA D. The user states that they do have Internet connectivity. DVI C. Run the program as a local administrator. B. Encrypted passwords C. RFID smartcards "Pass Any Exam. Check the Hardware Compatibility List to see if the program is not compatible with the OS. VGA E.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Ask the customer to check daily to see when it is completed. Which of the following is the BEST response for the technician to give? A. Give the customer an estimated time for repair based on the technicians assessment.actualtests.www.CompTIA 220-701: Practice Exam A. Check for any updates to the program. Any Time.co m . and asks when it will be done. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Ask the customer when they would like to have the work completed. Inform the customer that others are waiting. B. S-Video Answer: B. USB B. QUESTION NO: 209 A. Add an exception to the firewall for the program.D QUESTION NO: 208 A customer brings a PC in for repair. Logical token B." . C. A. C. D. D. The technician will get back to them as soon as possible.

Ensures all users physically login to the wired network B. C. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Any Time. Contact the vendor for an RMA. a user is reporting system crashes and performance loss. Try installing the device to a different port or slot. Download and install updated drivers for the device. Retinal scan Answer: D. Plenum D.actualtests. D." .com Ac tua lTe sts . Ensures that only certain devices can access the network C. Which of the following would be the FIRST step in resolving this issue? A. UTP C.co m 68 . Answer: C "Pass Any Exam. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Fingerprint reader E.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A.CompTIA 220-701: Practice Exam D. Coaxial B. Disable the device in Device Manager.www. Encrypts data traveling across the wireless network D. B.

Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Serial Cable B. Driver signing B. DVD.com Ac tua lTe sts ." .E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Floppy drive E. Which of the following boot options would be MOST effective in troubleshooting this issue? A. the user would like the laptop to automatically switch to the wireless connection. When the laptop is removed from the docking station.ROM Answer: C. A. CD.co m 69 .CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. can be used as a boot device to install a new installation of Windows Vista? (Select TWO).actualtests.ROM C. Safe mode with command prompt D. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam. and after restarting their PC the display is no longer appearing. USB drive D.www. Safe mode B. Boot to the recovery console C. Wireless Zero Configuration D. Which of the following Windows features BEST accomplishes this? A. Hardware profile C. Any Time. when locally connected.

Security Center B. Disable antivirus protection withinSecurity Center notification. sysprep "Pass Any Exam. Install the Microsoft Malicious Software removal tool. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Which of the following solutions would resolve this issue? lTe sts . Machine Debug Manager D.E QUESTION NO: 219 A." . fdisk B. Contained in a text file C. Contains numbers and letters E. C.co m 70 .www. Contains special characters Answer: D. Disable the antivirus logging in the Event Viewer.com Ac tua After successfully installing a free antivirus solution. Contains AES encryption D. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A. Update the Antivirus definitions. D. Any Time. System Restore C.actualtests. Windows reports that no antivirus software is currently protecting the system. Obscure word in a dictionary B. A. B.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.

WindowsVista Ultimate "Pass Any Exam. Windows XP Home C.1.1. 224.com Ac A." .1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. 10. regedit D. Windows XPMedia Center D.168. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.16.0.0.CompTIA 220-701: Practice Exam C. RIS only comes with Windows Server operating systems.1 C. 110 D. 172. Any Time. 192.actualtests. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts .co m 71 .1 D. which comes with Windows 2000 Professional.1 B.www. WindowsVista Basic B. Ghost is a third-party utility.0. you need to use the Sysprep utility. and WDS is available in Windows Server 2003. QUESTION NO: 221 Which of the following is a class A IP address? A. 53 B.0. 80 C.

the reliability and speed of search indexing. C. C. C. Any Time." . D. 650MB. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam. D. B.co m 72 . 25GB. remaining hard disk storage space.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. D. a performance value of system components.www. 4. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A.7GB.actualtests. a technician has determined what has caused the problem. Answer: C QUESTION NO: 226 The edit command line tool: A. B. B. makes changes to the registry.com Ac tua lTe sts . 9GB. opens a text based word processor. changes the boot sequence order. can be used to modify desktop preferences. the speed and available bandwidth of Internet connections. Answer: D QUESTION NO: 227 While troubleshooting a computer problem.

C. Smart card B. clean each component with an approved cleaning solution. B. Voice recognition D.co m . actions and outcomes. archive old drivers. Optical recognition F." . Fingerprint reader E. Event Viewer Answer: C QUESTION NO: 229 As a best practice.actualtests. D. A. Document findings. check the HCL. Barcode scanner C. D. Ask the user opened ended questions to see if they agree with the cause. Establish a plan of action and implement the solution. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. before performing hardware upgrades a technician should: A. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Any Time. Verify full system functionality.www. Task Manager D. perform a disk defrag.CompTIA 220-701: Practice Exam A.com 73 Ac tua lTe sts . REGEDIT C. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. C. Computer Management B. B. Secure ID Token "Pass Any Exam.

Right-click on theprinters icon and select Properties D. FAT D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Start > Control Panel > System B. FilterKeys B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time.D. which of the following file system should be used in formatting the drive? A.co m 74 .com Ac tua lTe sts ." . Any Time.www.CompTIA 220-701: Practice Exam Answer: C. Encryption Keys D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.actualtests. NTFS B. Right-click My Computer thenselect Manage C. ToggleKeys C. UFS C. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.

D. convert B.www.actualtests. The hard drive is in standby mode. Bluetooth headset "Pass Any Exam. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . B. Power cord is loose. Hard disk failure or operating system needs to be reloaded. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. LCD monitor D. the AC adapter of the laptop and the computer.com 75 Ac A. Nothing else should be plugged into the UPS under a user's desk.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Any Time. Laptop computer C. Mouse and keyboard need to be cleaned. C. Laser printer B. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A. diskpart D.co m . format C." . Which of the following is MOST likely the problem? A.

Reload the driver for the monitor.actualtests. D. FilterKeys E.com 76 Ac A. The PC is currently holding two sticks of 512MB PC2700. Which of the following actions BEST resolves this issue? A. AM/FM radio D. Replace the display adaptor. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). CHKDSK D. 2100 B. C. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 ." . and the technician would like to install an additional two sticks of 512MB PC3200. Windows Defender C.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use.co m . "Pass Any Exam.www. B. 3200 D. A.CompTIA 220-701: Practice Exam B. 2700 C. Degauss the monitor. Assuming the necessary slots are available. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Data Execution Prevention Answer: B. Large screen television C. Windows Event Viewer B. Power cycle the computer. Any Time.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. WPA encryption D. B. Reformat the hard drive to a clean state using the format command. D.com 77 Ac tua lTe A. MAC filtering B. sts .www. C. WEP encryption C. Any Time. Erase the hard drive using a disk wiping program. An alert at logon when an unknown user has tried to logon B." . A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A.actualtests.co A computer is being sold over the Internet. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m . Run FDISK on the hard drive. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. Pass all computer components near a large magnet. An alert when the computer case has been opened C. A set of firewalls and anti-virus programs protecting the computer D.

com 78 Ac tua lTe The file server had an expected outage this morning. TV tuner card B. Which is the following is the MOST appropriate response from the technician? "Pass Any Exam. Which of the following would be the appropriate response? sts . Any Time." . There is no way to tell how long this will take. Connect to it through a computer share B. We will have it back up within the hour. the server will be back up.hoc wireless connection D.co m . The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. Connect to it through a TCP/IP port C. a notice appears on the screen which says the site is being blocked by a filter. C. Hardware and software are not exact sciences. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. D.CompTIA 220-701: Practice Exam A. I am not the server technician so please do not take a bad tone with me. One particular caller demands to know exactly how long the system will be down. Is your work solely depending on the server? Try to not be upset because before you know it. A technician believes the on-board NIC is bad. Video capture card D. We believe the problem is the network interface card.actualtests. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. Graphics card C. We have identified the problem and we will have it back up as soon as possible. B. Connect to it via an aD.www." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

.co

m

79

CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

QUESTION NO: 252

tua

lTe

sts

.co

m

80

CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

"Pass Any Exam. Any Time." - www.actualtests.com

Ac

tua

lTe

sts

QUESTION NO: 255

.co

m

81

CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

Ac

tua

lTe

sts

.co

m

CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

Ac

A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

tua

lTe

Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO).

sts

.co

m

CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

Ac

tua

lTe

sts

.co

m

Inform the user that the computer may not function as it did before the problem occurred. and outcomes. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A." .1 "Pass Any Exam. RS-232 B. Document the system findings. RAID 1 C. RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 1 C. Change theusers permissions so that they cannot create any potential problems in the future.actualtests. A. Any Time. RAID 0 B. RAID 0 B.co m 85 . which of the following should be done? (Select TWO). B. Answer: A.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. E. USB 1. D. Inform the user every step that was performed throughout the entire troubleshooting process. Verify full system functionality and implement preventative measures.www.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. C.com Ac tua lTe sts . actions. RAID 5 D. RAID 5 D.

" . PS/2 C. Parallel D. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . MAC "Pass Any Exam.com Ac A.co m 86 .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. Serial Answer: D. NAT B. SCSI D.CompTIA 220-701: Practice Exam C. NIC E.actualtests. Channel 11 D. IEEE 1394 B.11n B.www. 802. Any Time. SSID D. MAC filtering C. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). WEP C. A. Modem F.

Reboot the computer. MAC filtering D. D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. Which of the following could the technician do to send the display to the projector? A.C lTe A.www. User Accounts C. Press F1 to shift display to the projector. the system will auto-select the projector on restart. System B. SSID C. Administrative Tools D. The projector is turned on. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop. Use appropriate function toggle key to switch display mode." .com Ac QUESTION NO: 276 tua Answer: B.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). but no display shows on the screen. WPA key B. B. m 87 . Any Time. C. Answer: A QUESTION NO: 277 "Pass Any Exam. Accessibility Options sts . Go into Device Manager and enable the projector. Security Center E.actualtests.

C. Solid State Drive F. B. D. "Pass Any Exam. C. Compact Disc D.co m 88 . which of the following should be the NEXT action according to the troubleshooting theory? A. Backup Tape C. Verify that all other parts of the system are working properly. Resolves queries for resolution of host names to IP addresses. Digital Video Disc B. lTe sts .www. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Answer: C QUESTION NO: 279 A. Dynamically assigns IP addresses for easy client configuration. IDE Hard Drive E. B.actualtests.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A. Secures network Internet traffic through shared key encryption.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). 1. Provides security for a network through the use of ACLs. Answer: C QUESTION NO: 278 After the problem is resolved. Return the system to the user. Any Time. Recreate the problem and reapply the solution to ensure it worked properly.D." .44MB Floppy Disk Answer: B. D.

and then click on Device Manager. select Properties. Open a command window and run net /?from the command line. C. B. Open Network Connections from the control panel. D. select the Hardware tab.co m . Factory recovery partition B.actualtests. The user selected an alternate hardware profile. Installation from Microsoft. Any Time. Run the System Configuration Utility from the run line and click on the Services tab. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. E. The user accidentally deleted the files. Windows CD installation E. user to move so the technician can check the computer for problems. Right click on My Computer. right click the Local Area Connection.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Open a command window and runipconfig from the command line.D. Which of the following is the MOST likely cause of the problem? A.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. B. "Pass Any Exam. Answer: D. select Status." . users coworker to confirm what the user said and verify there is a problem.com D.www.com 89 Ac tua lTe sts . and then select the Support tab. The user saved the files to a different location. C. B. The local user profile is corrupt. A.CompTIA 220-701: Practice Exam A. D. Network installation F. XCOPY all files from another computer C. Purchase a fully configured hard drive Answer: A.

100 feet (30 meters) B.com Ac tua lTe sts .CompTIA 220-701: Practice Exam C. Any Time.www. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. user to state the issue and stop the user when the technician has an idea of how to fix the problem.co m 90 . Decreased EMI D. Fiber D. D. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. UTP B. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. ThinNet C." . Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam. Decreased ESD C.actualtests. user to explain the problem and listen without interrupting the user. Increased RFI B. 328 feet (100 meters) C. 492 feet (150 meters) D.

Task Manager D.www. ASR C. IDE D. Serial port D. Any Time. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts .actualtests. SCSI B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A. net use F: \\ComputerName\ShareName /persistent:NO C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A.co m 91 . net use \\ComputerName\ShareName /persistent:YES :F D.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A. MSCONFIG B. net use \\ComputerName\ShareName /persistent:NO :F B. Standard TCP/IP port B.com Ac A. USB port C. Serial C. Parallel port "Pass Any Exam." .

www.ini Answer: D Explanation: To configure dual-boot computers. ISA B.actualtests.ini that is loaded by the ntldr file that loads the bootstrap process in a system. System Properties>General C. The boot.dos D. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system. PCIe C." . Ntbtlog. Sysprep. Bootsect.co m 92 . PCMCIA D.ini file is an editable text file with one or more lines that reference partitions to boot to. System Properties>Advanced>Performance Settings>Advanced B. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.txt B.inf C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Any Time. AGP Answer: B "Pass Any Exam. you need to edit the boot. System Properties>Advanced>Environment Variables D. Boot.com Ac A. Where would they find this setting? sts .

Securing wireless access points D.co m 93 ." . Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Blocking harmful network traffic C. Hostname B.www. The speaker wires were disconnected while cleaning. D. Default gateway C.com Ac tua lTe sts . Storing passwords B. B. The default printer is out of paper or offline. Any Time. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. The UPS is disconnected from the wall.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. Which of the following is MOST likely the cause? A. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.actualtests. A new security update is available for download. ISP D. C.

CompTIA 220-701: Practice Exam A. Due to condensation within the lower tray assembly. Which of the following is MOST appropriate? A.www. Cryptographic mechanism that identifies the sender as well as the message integrity B. Right-click My Computer > Help and Support B. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A . Any Time. The situation was caused by irresponsible users that spilled coffee in the bottom tray. B. CAT5e C.co m . Email applicationadD. C. CAT6 B." . An infallible method which binds a signature to a message D. the functionality of the rollers was impaired and therefore ceased to transfer properly.actualtests. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A. The process of removal is so complex that only those certified for repair should attempt to resolve. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem.in which adds the signature block to all email messages C. The paper jam was caused by moisture in the paper tray. Start > Help and Support C. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam. Start > Programs > Accessories > System Tools > Help and Support D. the customer asks for an explanation the cause of the problem. RG-58ThinNet D.com 94 Ac A. D.

8GB D. Allows analog video output to a variety of devices C. Any Time. Generators extend the requirement to periodically change passwords. Generators create new passwords every time a user signs in to prevent social engineering. B.www. C. 4GB C. 128GB sts . Allows a LCD projectors output to display on a laptops screen B. Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A. Allows digital video to a variety of devices D.com Ac tua lTe A. 2GB B. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO).CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A." . D. Generators eliminate the requirement to establish log-in attempt limitations. "Pass Any Exam.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . Generators eliminate ausers tendency to create passwords that can be a security liability.actualtests.

You should install only the standoffs that align with the holes in the motherboard. Fan C.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A.www." . Any Time. Motherboard B. Standoffs C.CompTIA 220-701: Practice Exam A. DSL D.co m . Dial-up B. sts . Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. CPU E. Cable C.com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. Heatsink D. Capacitors Answer: C. Screws D. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Riser cards B.actualtests.

Malicious software that monitors Internet surfing habits B.0. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A. 172.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A. Downloaded Program Files D. Malicious software that changes theusers home page C.168.www.actualtests. 10. Malicious software attached to another piece of software D.1. 192." .0. Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that is self-replicating and self-propagating C.16. Browser Plug-Ins C.15 D.0. Any Time. Malicious software that is self-replicating and self-propagating B. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Malicious software attached to another piece of software D.0.CompTIA 220-701: Practice Exam A.co m 97 .15 B.254.com Ac tua A. Temporary Internet Files B. 169.25 C.

Graphics adaptor D. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash." .CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Ability to detect hardware incompatibilities and resolve them C.actualtests. Any Time. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to detect and correct single bit errors in memory D. Last Known Good Configuration D. KVM B. USB hub C.co m 98 . Ability to bypass the IRQ channels to work directly with the CPU B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Debugging Mode B. "Pass Any Exam. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. you would choose the Last Known Good Configuration advanced startup option.www. Which of the following would be the BEST startup selection? A.com Ac tua lTe sts . Safe Mode with Command Prompt C.

Boot into Safe Mode. Update all software to determine if this corrects the problem." .CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following standards should the technician upgrade to? A. Before the technician performs any diagnostics which of the following actions should the technician take? A. Run a power supply test. The customer asks the technician. B. C.actualtests. Restore the backup to a new hard drive. Which of the following should the technician do NEXT? tua lTe sts .com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. D.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. 802.11g wireless card B. What is a bluescreen message? How should the technician respond? "Pass Any Exam.11a wireless card D. Run a backup routine. C.co m 99 . 802.11n wireless card C. Create a checklist of the most likely issues. Any Time. Apply the latest service pack. Check the security log for error codes. 802. Answer: A QUESTION NO: 317 A customer receives a bluescreen message.www. 802. D. B. Answer: B QUESTION NO: 316 A.

CompTIA 220-701: Practice Exam A. Docking station B. Pad locks C. In the office they want to use a 24 LCD monitor. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. Which of the following is MOST likely causing the sound? A. Failed fan C. Under powered fan B. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. and a regular mouse without having to connect all of the devices each time. Daisy chain C.actualtests. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. Any Time. full size keyboard. Explain that it is a message that assists in identifying problems based on the error code. Which of the following will allow this functionality? A. Logical Token B. System clock feature D. D. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated.co m ." .com 100 Ac tua lTe sts . Network Hub "Pass Any Exam. C. B. Tell the customer that abluescreen is another name for stop error.www. RSA keys D. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system.

Solid state hard drive D." . AppleTalk B. SATA hard drive with a rubber gasket C. A private network between two computers using wireless cards without using a wireless access point between them. DHCP C.www. IPX/SPX D. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently.co m 101 . "Pass Any Exam. and bays for storage devices. Which of the following can be installed to accommodate the customers request? A. PATA hard drive B. lTe sts . Once a portable computer is inserted in a docking station it behaves like a desktop computer. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.CompTIA 220-701: Practice Exam D.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.actualtests. Any Time. NetBEUI Answer: B. B. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. connectors for peripheral devices.com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). It provides slots for expansion cards. DNS E.

www." . Any Time.actualtests. Create a utilities partition on the hard disk prior to OS install. which of the following must be performed for the installation to be successful? A. D. AGP "Pass Any Exam.C. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Use the Windows XP Professional for SATA card support feature when installing Windows. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Nothing else should be plugged into the UPS under a user's desk. C. Computer Answer: B. Press F6 when prompted to load the additional drivers. Disable the system BIOS so the SATA card can take boot precedence. D. A secured line of communication between two points through a public network. A. Monitor C.co m 102 . PCIe C. Laptop AC Adapter D. ISA B. B. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. Vacuum Cleaner F. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Portable Heater E. Laser Printer B.com Ac tua lTe sts . the AC adapter of the laptop and the computer.F Explanation: He should plug in the monitor.CompTIA 220-701: Practice Exam C.

com 103 Ac A. Press F8 after POST but before Windows begins to load. Trojan tua lTe A client receives an email stating that their online auction has been compromised. D.sys file that is located on the root directory.11b B. C.www.actualtests. Infrared D. Any Time. Edit the config. It says that they need to login and change their old username. Bluetooth 2. Which of the following is this an example of? sts .CompTIA 220-701: Practice Exam D. Spyware D. power cycle the system. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. B. 802." . Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Phishing B. 802.11a Answer: B "Pass Any Exam. password along with all of their account information.co m . QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Enter System Configuration Utility and select Startup Menu. Midway through Windows loading.0 C. Botnet attack C.

" . RJ-45 D. SCSI C. From the start command window D. which of the following can the technician use to stop a program from loading at startup? (Select TWO). "Pass Any Exam. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A. Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. Serial D.com Ac In a Windows machine. Any Time. From the MMC snap-in C.www. but has to be terminated at the last device? A. RJ-11 B. USB B. From the system configuration utility B. BNC C.actualtests.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together. ST .

type CMD in the run line. remove the cover. type print lpt1 in the box. Event Viewer B.com 105 Ac tua lTe sts . Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. Which of the following is the BEST response from the technician? A. Unplug the power cable.www. Registry C. remove all the components inside the case and spray each one separately." . Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago. Any Time. D. when the black window opens.actualtests. MSCONFIG E. Net stop Answer: B. Can I redirect your computer to a network printer until a technician can repair the problem? B. Unplug the power cable. Inform the user that a technician will be out to resolve their problem shortly. "Pass Any Exam. Leave the unit powered up so that any issues with cleaning can be immediately realized.CompTIA 220-701: Practice Exam A. B. Select Start. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. C. hold the can upright and spray. Performance Monitor D.D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. D. Which of the following is the BEST response? A. C.co m . Close existing ticket and open a new trouble ticket for the user. Inform the user that the problem will be escalated to a supervisor for resolution. Inform the user that there is no record of the prior call. B. Have you removed and replaced the printer drivers already? C.

Wait until the main battery is exhausted and then remove. Memory brand is different than the computer.co m .fault isolation outlet C. C. Memory is defective. hold the can upside down and spray. tua lTe Memory was added to a Windows laptop and upon booting up. GrounD. Thermal transfer compound B. Any Time. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO). B. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists.www." . Operating system does not recognize the additional memory.D Answer: A. Memory mismatch.E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off. remove the cover.actualtests. Disconnect all external devices. Unplug the power cable. the BIOS only reports the original memory amount. Which of the following are the MOST likely issues? (Select TWO). "Pass Any Exam. B. D. A. Remove the internal main battery. Remove the CMOS battery. Anti-magnetic screwdrivers F.CompTIA 220-701: Practice Exam D. Which of the following should the technician do NEXT? A. UPS Answer: C. Memory size needs to be adjusted in Device Manager. D.com 106 Ac A. Anti-static mat E. C. sts QUESTION NO: 338 . E. remove all components. Anti-static wrist strap D.

com Ac tua lTe sts A. B. Any Time. USB "Pass Any Exam. Continue using the power supply until it fails.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). When troubleshooting power issues D. Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A. C. D.actualtests. Verify the voltage powering the fan. When putting a PC into long-term storage B. Cache D.www. Front side bus B. Replace then entire power supply. A. Replace the fan. Removable storage C.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . When installing more powerful components . When traveling to other countries C. Which of the following is the BEST course of action? A." .

C. Lithium ion cell Answer: A "Pass Any Exam.actualtests. B. D. Answer: C Which of the following BEST describes how an impact printer works? A. Heat from theprinthead transfers an image onto the paper. B. Heat from theprinthead boils a water-based ink.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A. Any Time. Linear power supply C. C. Toner sticks to photoconductive areas on a drum. Nickel cadmium cell D.www." . SCSI E.com Ac tua lTe sts QUESTION NO: 345 .CompTIA 220-701: Practice Exam B. D. IEEE 1394 Answer: B. Serial D. Heat from theprinthead melts the ink onto the paper. Small wires strike and transfer ink from a ribbon. Switching-mode power supply B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.co m 108 . Heat from theprinthead boils a water-based ink. SATA C. Toner sticks to photoconductive areas on a drum. Small wires impact and squeeze ink from a ribbon.

It was introduced in 1996 and is an extension of the system BIOS.com 109 Ac tua lTe Explanation: : To define power management in laptop computers." . AGP C.co m . PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. 24x B. 32x C.www. ODBC B. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.actualtests. ACPI C.CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD.ROM can be read? A. you need to use ACPI standard. 48x D. IRQ D. sts . SATA B. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. the technician finds the customer extremely angry that it has taken "Pass Any Exam. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. Any Time. SODIMM D. Although the technician has immediately responded to the dispatch.

11a to 802. to ensure that the keyboard is still functioning. Answer: B "Pass Any Exam. B. Empathize with the customer then focus on completing the task in an expedited manner. The wireless network is not properly configured. Recent provider upgrades have changed the wireless specification from 802. The technician then explained to the customer the importance of keeping a clean area around their computer. C. Ask another technician to verify that the findings are correct. Any Time. The wireless network card has been disabled by the hardware switch. document the situation and inform management that thecustomers behavior was undesirable. Follow up with the customer at a later date. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks." . B.11n. document the situation and inform the manager that the customer was not happy with the response time. C. Document the issue including findings. lTe sts A technician has replaced a failed keyboard that was full of debris. Focus on completing the task in an expedited manner. They were able to connect without a problem the day before.co m 110 . C. D. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Which of the following should be the technicians NEXT troubleshooting step? . B. but now they are unable to see the network at all. D. Upon closure.actualtests.www. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Which of the following is the MOST likely cause for the problem? A. actions taken and the outcome. MAC filtering is preventing the computer from connecting to the network.com Ac tua A. D.CompTIA 220-701: Practice Exam over four hours for a response. Report the incident to thecustomers manager. Upon closure.

sts . D. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam. the customer asks what the tube of paste that came with the CPU is used for.co When installing a new CPU for a customer.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. Switch C. It assists in keeping the CPU cool. It prevents voltage from shorting out the CPU. The print spooler service needs to be restarted on the client computer. Thecustomers permissions have changed and needs to be an administrator to print color." . Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. The DHCP service needs to be restarted on the client computer.com Ac tua lTe A. It prevents theft by covering the values written on the CPU. Any Time. Since returning the customer is only able to print to the black and white printer. The customer was able to print and then left on vacation. Everyone else is able to print to the color printer without a problem. Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . Firewall B. Ethernet hub D. C. B. B. Which of the following is the MOST likely cause for the customers issue? A.www. It keeps the new CPU from falling out of the socket.actualtests. The printer address has changed and the customer needs to remap their printer. D. C.

168. A copy backup backs up the selected files and does not mark the files as archived. 176.co m 112 .actualtests.1. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit." . The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. The backup should clear the archive bit for each file. Which of the following is the MOST likely cause of this? A.CompTIA 220-701: Practice Exam A.16 C. Not enough free space on the hard drive C. Incremental B.3 B. these files are then marked as archived. Any Time. sts .1.9.www.7 D. Which of the following backup type should be selected? A. 206. Full D.1.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. 192. Graphics card jumpers need to be reconfigured D. Limited amount of memory for the display adapter B. A full backup backs up all the files on the disk. 8.1.1. Copy C.15.

two separate processing units. D.actualtests. B. has four integrated processing units." . D. has two error correcting and checking units. Answer: D QUESTION NO: 360 A dual core CPU has: A. Answer: C QUESTION NO: 361 A.com Ac tua While a customer is describing a problem to a technician. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. However. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. twice the amount of cache. B. C.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. double the number of pins. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Any Time. C. requires memory to be installed four units at a time. C. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . the technician knows what the solution is.www. B. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. is clocked four times faster than a normal unit. has twice the cache of a dual core processor. the customer is not done describing all their symptoms. D.co m 113 .

Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D.CompTIA 220-701: Practice Exam A. Replace the mouse. "Pass Any Exam. Which of the following would BEST resolve this issue? A. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. D. C. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Nonmetallic tools C. Calibrate the touch screen. encrypt the contents of a hard disk. C. C. B. The laser will be hot. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. A wrist strap B.com Ac tua lTe sts . prevent unauthorized login attempts. Replace the touch screen.actualtests. The ink carriage might move. The print spooler can catch any loose clothing.co m 114 ." . D. Reinstall the mouse drivers. provide remote assistance to users. Any Time. A UPS D. secure communications with websites. B.www. The print fuser will be hot.

ipconfig B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Wait until the customer completes their statement andexplain how to resolve the new issue. C.co m Answer: C 115 . Install the update without notice. Email the users about the update. Post notices around the building. Disregard the statement and continue to resolve the new issue. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. telnet D. Which of the following would be the BEST way to communicate the mandatory update to the users? A. C.www. State that the update has no relationship to the new issue and continue implementing a solution. B. Any Time." .actualtests. Ask the user about where information on that update was released. D. Stop the mandatory update. ping C. D. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Answer: C "Pass Any Exam. B.com Ac tua A. Which of the following is the BEST way to respond the customer? A.

Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Any Time." . B. . Disable plug and play in the BIOS. Clear any removable disks from all drives and start-up PC. Ask the customer for permission before answering the call. a PC displays MISSING NTLDR. Backup registry file C.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Install Windows Updates. Ignore the call and call back afterwards. Save registry file "Pass Any Exam. Remove any incompatible hardware. C. D.co m When attempting to boot-up. D. Answer the call and then resume work. Display Settings>Advanced Settings D. Which of the following is the BEST course of action? A.actualtests. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. C.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. how can the registry backup before changes are made? A. Control Panel>Configuring Desktop B. Control Panel>Services C.www. Step outside and answer the call. Export registry file B. B.

RJ-45 C. 6-pin Mini-DIN Answer: A "Pass Any Exam. Install a Bluetooth USB adapter. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802." .CompTIA 220-701: Practice Exam D. D. which of the following locations would provide access to adjust the input levels? . Which of the following would be the BEST method? A. Install a wireless PCMCIA card.shell B. Start>Settings>Control Panel>Speech D.co m Answer: B 117 . shell E.com Ac tua A. Activate infrared ports in the BIOS. Any Time. Start>Settings>Control Panel>System>Hardware C.actualtests.11g network connectivity to a laptop. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.www. C. B. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Update the firmware in LAN adapter. 15-pin D. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. 9-pinD.

RIMM C. One of the memory modules has 168 pins. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.www.bat C. Logon phase B.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. Network .co m An end user reports that anytime they try to print locally. "Pass Any Exam. Which of the following services is MOST likely causing the issue? . Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.actualtests. Autoexec. The user does not have the correct printer driver. Any Time. Task Scheduler C.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. DDR RAM D." . Boot loader phase D. Which of the following is the MOST likely cause of the problem? A. Which of the following is the memory type? A. SODIMM B. Workstation D. nothing happens. Print Spooler B.

www. Any Time. The report is not formatted to use USB. C. Install the support tools from the Windows XP CD. B. D. Modify the path variable to include the location of winipcfg.co m 119 ." . Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files. System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. B. Which of the following is the MOST likely cause of the noise? A. Which of the following is the MOST likely problem? A. D. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. The monitor has failed. Power supply warming or cooling B. The operating system is corrupt. "Pass Any Exam. C. The hard disk drive has failed.exe. Which of the following should the technician do? sts QUESTION NO: 381 . Hard drive is failing D. There is no display on the monitor and the PC shuts off following the beep.actualtests. Run theipconfig /all command. The user does not have the correct network drivers. C. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. Run theipconfig /registerdns command. Error correcting memory making data adjustments C.com Ac A. The printers USB port is not compatible.CompTIA 220-701: Practice Exam B. D. The CPU has dislodged from its socket.

D. MAC filtering C. Use the format command. Repartition the hard drive. Answer: B QUESTION NO: 386 "Pass Any Exam. C. D. enable one of the new devices in each profile. C. Install additional ribbon cables." . Use a low level format. Which of the following should the technician do? A. B.co m . Any Time. Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . ISDN B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. B. but either device will function if the other is disconnected.ROM drive. Upgrade the power supply.com 120 Ac tua lTe A. Use thefdisk command. Sometimes either or both devices fail to function. DNS D. Create two hardware profiles.www. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers. Upgrade the device drivers for both components. Which of the following is a BEST practice to ensure that the companys data is protected? A.actualtests.

Dual independent bus architecture B. Installing the fastest memory available B. DDR2 RAM "Pass Any Exam. While troubleshooting. Installing more memory of the same type and speed C. The hard drive jumpers are configured incorrectly. Installing same memory type but at a slower rate of speed A.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A." . Program Files B. The BIOS must be set to auto-detect the hard drive. Any Time. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A.co m 121 .actualtests. the technician verifies that the hard drive is being correctly recognized by the BIOS.com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Installing the newest memory available D. The user has placed a non-bootable floppy diskette into the diskette drive. B. The hard drive has failed. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A. Documents and Settings D.www. Windows C. D. C.

com Ac tua lTe A. IEEE 1394 C.www. Fiber optic B.pair copper wire D. Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A.actualtests. Fiber optic C.pair copper wire B. IEEE 1394 D. Coaxial D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam.co m Answer: C 122 . UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . IEEE 1394 C.CompTIA 220-701: Practice Exam C. Any Time. Fiber optic B." . MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. TwisteD. Hyperthreading D. TwisteD.

TCP/IP "Pass Any Exam. Once a portable computer is inserted in a docking station it behaves like a desktop computer. SC D. Docking station B. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. LC C. ISA slot D. Non-ECC C. It provides slots for expansion cards. connectors for peripheral devices. Express bus C.com 123 Ac tua lTe sts . Dual channel B. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A.www. ECC D.co m . Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. RJ-45 B.actualtests. Any Time. and bays for storage devices." .

" .www.actualtests. B. Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. A user would need to manually type the SSID to connect. Any Time. 802. C. Hyperthreading D. Dual Inline Package (DIP) B. 802. Data encryption would be more secure over wireless connections.11a C. On the outside of a heat sink B. In the socket of a component C. Answer: A "Pass Any Exam. On top of a component D. L2 cache C.co m 124 .11n D. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A.com Ac tua lTe sts QUESTION NO: 398 . D.CompTIA 220-701: Practice Exam B. The access point would now transmit on only one channel. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be less secure over wireless connections.

255. Upgrade formats the drive B.255.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.co m .0.actualtests. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multilingual Interface Pack D.0. QUESTION NO: 403 A user reports that their USB device has stopped working.www. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255.0. Upgrade retains user settings C.0 B.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255. Applications need to be reinstalled with an upgrade D. 255.255.0.com 125 Ac tua lTe sts . Any Time." . 255. Windows Multiple Language Keyboard Pack C. 255.255.0.0.1 C.0 D. Windows Language Wizard B. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.

tua In Windows Vista Ultimate.actualtests. RAID D. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D.co m . Answer: A QUESTION NO: 404 Which of the following should the technician use to display . CPU "Pass Any Exam. RAM C. a user has the ability to customize translucent windows called: lTe sts .CompTIA 220-701: Practice Exam A. seeing windows. Determine if changes have been made that could have caused the problem. aero glass. D. three-dimensional viewer. C.mp3 at the end of mpeg layer 3 file names in Windows XP? A. Determine how long before the user is due for an upgraded system. floating bars. B. Determine how long the user has had the problem. Any Time.www. BIOS B. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. C. B.com 126 Ac A." . Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. D. Determine if any other users are affected by the problem.

Support different resolutions D. The user has asked that a full backup be run every day. Incremental B. Any Time. Limited bandwidth Answer: B. Differential D. Limited display size C. C.actualtests. D. Answer: C "Pass Any Exam. Which of the following types of backup should the technician select? . Daily C. Establish a plan of action to resolve the problem. B.www. To support active desktop E. Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Higher response time B. Which of the following is the NEXT step that the technician should take? A." . Document all issues. Perform a backup before making any changes.com Ac tua A. findings and solutions. The technician has validated the problem and suspects that the application needs to be reinstalled. Establish a theory of probable cause.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).co m 127 .C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. A.

The technician wants to check the DirectX version installed on the PC to ensure that it is the most current.www.ROM drive and has tested and found that the drive is defective. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. Question the user and make sure that they have not made any changes to their system recently. Run a backup of the system." . B.ROM drive and tested that everything is working properly. Call their manager and report the status of the issue. "Pass Any Exam. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. ipconfig C. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. you need to use the DxDiag utility (DirectX Diagnostics). Document their findings and the actions taken. msconfig D. Call their manager and report the status of the issue. Which of the following utilities should the technician run? A. regedit B.actualtests. Which of the following should the technician do NEXT? A. B.co m 128 . D.com Ac tua lTe sts . Further troubleshoot the defective drive to determine if the problem is covered by the warranty. C. D. Any Time. Run a full system backup. Which of the following should the technician do NEXT? A. C. dxdiag Answer: D Explanation: To test the DirectX functionality. Develop a plan to get the drive replaced.

QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. C. D. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Smss.5 times the physical memory D.sys D." . Which of the following is the BEST approach to tell the customer what is going on? A. 1. Hal. Ntbootdd. 4095MB C.www. The size equal to the physical memory B.exe B.dll Answer: D Explanation: The HAL.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.actualtests. Use email so that everything is in writing. B. Use technical jargon. Use the proper acronyms. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam.com 129 Ac tua lTe sts . Any Time. Use non-technical terms.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. Ntldr C.co m .

actualtests. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. C.9 port? A. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. Call the customers scheduled that day and reschedule all the appointments to different days. Inform the client the service must be rescheduled with a different technician.co m . Improper ventilation from dust buildup inside the computer. D.CompTIA 220-701: Practice Exam A. explain the reasoning to the client. Which of the following is the BEST course of action to take care of the appointments during that day? A. It has been in service for four years and is located in a copier room. Restate the issues to the customer for validation. Skip the first appointment. RS-422 B. B. Power supply to the room is not great enough for both the copy machine and the computer." . D. Go to the first scheduled appointment late. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. C. Power supply on the computer is going bad. Any Time. and make the repairs as quick as possible to try to catch up on the schedule. Answer: C QUESTION NO: 418 A. C. Which of the following is MOST likely causing the shutdown issues? lTe sts . RS-232 "Pass Any Exam. Electromagnetic interference due to the copy machine in the room. B. D. Ask to get an interpreter to assist in the language barrier.www.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. B. Get a language to language conversion dictionary to help understand what is being said.

A. Answer: A. E.com Ac tua lTe sts . 15 C. 25 D. B. IEEE 1284 D. D. Use a TPM Chip. Higher electricity measured in volts. Disable SSID broadcast. More devices can be powered at one time. QUESTION NO: 421 How many pins does a VGA Connector have? A. D. 9 B. Any Time. Disable WEP. F. C. C. B. Enable DHCP.www." . 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). More horsepower will be provided.CompTIA 220-701: Practice Exam C. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. Use a MAC filtering. G. Greater duration of power availability. Enable Volume Shadow Copy.D.co m Answer: B 131 .G "Pass Any Exam. Use WPA encryption.actualtests.

20Mbps. 360Mbps D. Which of the following provides the BEST solution? . 16-bit card B. 2. 12Mbps. Any Time. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A.0 data rates? A. Add a USB hub to each computer. 10Mbps. C. 1. C.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 450Mbps C. Add a KVM switch to thetechnicians computer. D. Which of the following is the BEST solution? A. 2.5Mbps. Add a Bluetooth connection to all computers. 256-bit card .0Mbps. 32-bit card C.0Mbps. A virus does not require user interaction. B.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor.5Mbps. A worm requires user interaction. A worm self-replicates. 1." . Add an infrared connection to all computers. 128-bit card D. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2.www. 480Mbps B.actualtests.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. 16Mbps. B. "Pass Any Exam.

Call the next service call. Any Time.com 133 Ac tua A. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Call the second customer. Which of the following would be the BEST way to handle the situation? A. "Pass Any Exam. Rush to finish the job. D. B. Which of the following should the technician do FIRST upon arrival at the customer site? A. and go to the next service call. apologize. Make the first appointment and then. after completion. Which of the following is the BEST resolution for the issue? sts . Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. C. A virus self-replicates. Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing. C. call the second customer and explain you are running late. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. Stay on the current service call and arrive late on the next service call. apologize. Try to hurry at the first appointment to make it to the second appointment in a timely manner.actualtests.www. Leave the current service call to make the next service call.CompTIA 220-701: Practice Exam D." . and reschedule. B. and reschedule. D.co m . C. lTe A service call is taking longer than expected for a technician. this is going to make the technician late for the next service call appointment. Go to the second appointment because it is listed as priority and then reschedule the first. B.

Windows Sidebar D." .CompTIA 220-701: Practice Exam D. Which of the following options should the technician do NEXT? A. The current language on the workstation is the customers native language. BNC D. Any Time. Call another technician who has worked with this customer in the past and inquire about any prior issues. Explain that the issue can not be resolved because the technician does not understand the language. D. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Windows Media Center C. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . RJ-45 C. C.com Ac tua A.actualtests.co m 134 . Windows Defender B. Which of the following applications can be used? A. Ask the customer if the technician can change the language. Tell the customer that the operating system is corrupted and must be reinstalled. B. Change the language and complete the service call. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Windows Narrator "Pass Any Exam. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day.www. RJ-11 B.

Windows XPMedia Center D. Windows XP Professional B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.www.com Ac QUESTION NO: 435 tua lTe sts . Windows Vista Home Basic B. Memory failure D. WindowsVista Business D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam. Which of the following is the MOST likely cause? A. Any Time.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A.co m 135 . Hard drive failure C. WindowsVista Ultimate C.actualtests. Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A. Pointing stick failure B." . Windows Vista Home Premium C.

D. D. C.com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts . icons. Sidebar Interface C. gadgets. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. Any Time. hives.actualtests. B. The printer was working fine Friday. Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. a worm that attacks multiple computers and memorizes each computers keystrokes. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam." . a person who go through a corporations waste to see if they can use any of the information. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.www. User Account Control D.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. applets. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. C. Task Manager B. Answer: C QUESTION NO: 438 A. B. targeted email that is directed at a group of users so that it appears to be from a legitimate source.co m 136 .

LCD monitor D. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. C. The printer drivers need to be rolled back to a previous version.co m . Smart cards D. Username B.com 137 Ac A." . Wrong type of paper is being used for this printer. 800MHz processor B.CompTIA 220-701: Practice Exam A. the technician believes that the computers video card has failed. "Pass Any Exam. D. C. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor. B. B. Establish an alternative diagnosis. After speaking with the user and examining the symptoms. Spooler service needs to be restarted. Too many pages are being sent to the printer at one time. 128MB graphics card C. D. Key fob C. a computer must meet which of the following hardware requirements? sts . Verify that all other computer components are operating normally. Question the user to determine what has caused the video card to fail. Any Time.actualtests.www. Replace the video card to confirm diagnosis. Which of the following steps should the technician take NEXT? A.

CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Right-click the applications shortcut and choose Properties." . CONVERT. DOSKEY C. Any Time.actualtests. The Compatibility tab within an application shortcuts Properties B. Right-click the applications shortcut and choose Properties. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Explore. Hard drive Answer: D "Pass Any Exam.EXE D. Without changing Windows Vistas system-wide color depth settings. lTe sts A user owns older software that requires 8-bit color depth in order to run properly. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Select Disable Visual Themes.com Ac Answer: A tua A. Processor C. Case fan B. B.co m 138 . C. RAM D. Right-click the applications shortcut and choose Compatibility. Enter the Compatibility tab and select Disable Visual Themes. Which of the following is MOST likely the issue? A. D. which of the following will BEST fix this issue? .www. Select Run in 256 colors.

Debugging Mode B. The technician has uninstalled the program.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Debugging Mode D. Disable Automatic Restart . but the stop errors continue. Device Manager B. Telnet D. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Last Known Good Configuration D. Safe Mode B. Dxdiag C. Active Directory Restore Mode C. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program.co m A technician is unable to log into a users computer after installing new hardware. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. Last Known Good Configuration C." . Any Time. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Which of the following Advanced Startup options would BEST resolve this issue? .actualtests.www. a computer is getting stop errors. Event Viewer Answer: D QUESTION NO: 447 A. Which of the following should be used to troubleshoot this error? A.

www. Which of the following would need to be created prior to the installs? A. Back up of the data C. Debugging Mode B.actualtests. Incandescent lighting "Pass Any Exam. Cordless phones D. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Last Known Good Configuration C. Any Time. The access point is next to a speaker B. Resistance and size C. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Electrostatic Discharge (ESD) C. Wattage and size B.CompTIA 220-701: Practice Exam A. Emergency Repair Disk (ERD) D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Which of the following would MOST likely cause the connection drops? A.com Ac tua lTe sts ." . Restore Point B.co m 140 . Safe Mode D.4GHz wireless access point that drops connections. Voltages and size D.

Indexing D.11g D. Any Time. C.co A technician notices that a group of users are continuously searching their computers for the same files.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. Which of the following is the MOST likely reason? "Pass Any Exam.actualtests. The fastest cache that resides outside the chip level.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. The largest cache that resides at the chip level. 802. D. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. 802. 802. Which of the following would BEST assist their searches? m .www. 802. When the technician tries to delete the job. The largest cache that resides outside the chip level. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing.11n C.com 141 Ac tua lTe A. Scandisk sts ." . B. Chkdsk B.11 standards operates at a maximum speed of 11Mbps? A.11b B. Defrag C. The fastest cache that resides at the chip level. it will not delete.

CompTIA 220-701: Practice Exam A. The printer is set in draft mode in the printer properties. The printer does not support the font on the document. D. The user submitted the job as a priority." . Any Time. Wi-Fi C. Power cycle the printer. Once a job is submitted to the queue it cannot be removed. D. The technician does not have the necessary permissions. C. Send a test page to the printer.actualtests.co m .com 142 Ac A. C.www. C. Infrared D. Run an alignment page. Which of the following options would BEST help troubleshoot the problem? A. Gigabit Ethernet B. B. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. D. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Bluetooth "Pass Any Exam. Replace all of the print cartridges. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Some of the inkjets are clogged in the cartridge. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A. B. Which of the following is the MOST likely cause of the missing detail? lTe sts . This printer is not capable of printing such fine details select another type of printer. The job must be deleted using theprinters front panel. B.

key authentication . WEP2 withshareD.actualtests. replace the printer and then print everything that was saved. 802. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.key authentication C. Save all print jobs.11b C. Any Time.11n B. Notify all users before unplugging the printer. Delete all print jobs before replacing the printer. B. C. Unplug the network printer and then replace with a new printer. WEP withshareD. D. 802.com Ac A technician must replace a network printer. WPA2 withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A. 802. 802.www." .key authentication B. WPA withshareD.co Which of this following wireless security options is MOST secure? m 143 .11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A.11a D.key authentication D.

The hard drive is faulty and needs to be replaced. Enter hard drive information manually into theNtldr file.co m 144 . The system cannot connect to the network. Which of the following is MOST likely the cause of this problem? A. D. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. C. Any Time. sysedit B. Enter hard drive information manually into the BIOS. "Pass Any Exam. D.actualtests. Enter hard drive information manually into the Autoexec. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop." . B. msconfig D. The automatically restart feature in System Failure option is on.com Ac tua A.www. chkdsk D. boot.bat.ini C.ini file. convert B. After installing the hard drive which of the following must the technician do NEXT? A. C. The system does not have enough free hard drive space. Enter hard drive information manually into the Boot.CompTIA 220-701: Practice Exam A. fdisk C. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . B.

BIOSis reporting a memory error.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Start>Run>Regedit B. APM is off. B. C. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive.co m . Any Time. Answer: B QUESTION NO: 470 "Pass Any Exam. BIOS>Power Menu>S11>Hibernate D." . CMOS battery is dead. Hard drive is faulty. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Device Manager>Computer Properties C. D. In which of the following can the technician go to review the IRQ settings? A.www. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .actualtests. The technician suspects an IRQ conflict. Device Manager>Power Options>Check-off the Hibernate box C. My Computer>Hardware>Settings D. Which of the following is the MOST likely problem? A. Control Panel>Power Options>Hibernate tab B.

www. The pick-up roller is defective. Power supply is the wrong form factor. C. Answer: A A. Window Vista Home Premium "Pass Any Exam.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A. Windows XP Professional C. Power supply is the wrong wattage. The fuser unit is defective. Which of the following is the solution? A. B.co m 146 . Power supply is the wrong voltage. C. D. Any Time. D. Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages." . Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . Windows Vista Home Basic B. Which of the following is the MOST likely cause? A. Powersupplys fan is defective. Power supply wattage is too low. B.actualtests. The feed roller is defective. The workstation does not power up properly. D. The workstation will power up if only a single drive is connected. The toner cartridge is defective. Powersupplys fan is defective. Power supply is the wrong form factor. B. Power supply wattage is too high. C.

co QUESTION NO: 475 m 147 . SLI D. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? . Lower cost B. Better cooling D. Any Time.CompTIA 220-701: Practice Exam D.actualtests. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A. DDR C.com Ac tua lTe A." . ECC C.www. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. DLT D. Error detection C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. UPS B. SLI B.

This method allows access to only computers that have specific MAC addresses. USB 2. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. SSID broadcasts C. Parallel B. WEP keys B." .actualtests. FTP D.co m . The use of an SSID cannot limit access even though it is used by all the routers.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. QUESTION NO: 480 "Pass Any Exam. SNMP C.0 D. MAC filtering D.com 148 Ac A. but requires the last device to use a terminator? A. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . IEEE 1394 C. There is no IP filtering or DNS filtering. VPN B. Any Time.www. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A.

" . Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A.actualtests. Adware B. Any Time. which of the following settings should be changed to prevent interference between the two devices? A. EMI D.co m 149 . High temperature warnings and cautions D. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts . Channel number C. WEP key B. CRT C. AD.www.hoc C.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Slipping hazards or dangerous footing concerns B. Hazardous chemicals or compounds C. Network diagram to prevent damaging any cables "Pass Any Exam.com Ac A. RFI B. SSID broadcast ID D. Worms D.

Static or ESD damage D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Voltage or shocks C. D. Flash drive C. Which of the following is a primary safety factor when using a soldering iron? A. Check to the correct type of paper is being used. Replace communications cable. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. B. Add additional memory to the printer. C. Which of the following is MOST likely having an issue? A. Change the toner cartridges. Any Time.www. RF or wireless interference B." .com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts .co m . IEEE 1394 port D. Touch pad B.actualtests. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam.

actualtests.co m 151 . Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. LCD monitor B. NIC D." . BitLocker "Pass Any Exam. Which of the following devices is MOST likely connected to the other end of the cable? A. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. RJ-11 D. which of the following features should they research? A. . Scanner D.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Switch B. because it has much lower crosstalk and interference in comparison to copper cables. UTP C.www. calendar. STP B. CRT monitor C. Any Time.CompTIA 220-701: Practice Exam A. Fax machine C. and several other items on their display. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. If they want to add more gadgets. They can span distances of several kilometers.

Defender C. Decoder software needs to be loaded. B. Sidebar D. Power supply D. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . The system does not have enough RAM installed. The sound card is not connected properly. Which of the following troubleshooting steps is NEXT? A. Document findings. Which of the following is MOST likely the issue? A. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem.actualtests. Establish a plan of action to resolve the problem. Any Time. Answer: A "Pass Any Exam. B. D. Establish a theory of probable cause.CompTIA 220-701: Practice Exam B. User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. Heat sink C. Case fan B. C. C.co m 152 ." . and outcomes. D. actions. The drives device driver needs to be updated. Ask the customer what the issue is.www.com Ac tua A.

D. C." . Document findings. The BIOS need to be updated. Document findings. The power supply has a loose connection. Which of the following troubleshooting steps should the technician perform FIRST? m 153 . B. and outcomes.www.co A technician arrives at a customers location in response to a call.actualtests. Ask the customer questions to identify the problem. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Test the theory to determine cause.com Ac tua lTe A. B. Verify full system functionality. Verify full functionality and implement preventative measures. Which of the following is causing this to happen? A. actions.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. Answer: D QUESTION NO: 497 "Pass Any Exam. B. D. mouse movement and the power light is blinking. and outcomes. C. The keyboard is faulty. C. Any Time. The system is in hibernation mode. D. sts . actions. Establish a plan of action to resolve the problem and implement a solution. Establish a theory of probable cause. Which of the following troubleshooting steps is NEXT? A.

B. D. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A.www. Ctrl + alt + delete then lock computer B. The technician needs to map the drive.co m 154 . The operating system is corrupt. A. tua A user purchased a TCP/IP laser printer. Download the latest drivers from the manufacturer. C. Print out a test page. B. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. The technician needs local administrative rights. Fans must be directly applied to the cooled component. D. Fans provide passive cooling.heatsinks provide passive cooling." .actualtests. Any Time. D. Fans provide active cooling. Answer: A Answer: D QUESTION NO: 500 On a Windows computer. The technician needs domain administrator rights.heatsinks provide active cooling. Configure NetBEUI settings. B.heatsinks do not. C. Which of the following is MOST likely the cause for this problem? A.heatsinks are not. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts .com Ac A. Fans are applied with thermal compound. Configure the IP settings. C. Ctrl + alt + L "Pass Any Exam. Windows key + L C.

Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. then you can try to toggle the video output function key and plug in an external monitor to the laptop. The AC adapter was inserted in the incorrect port.com Ac tua lTe sts . A hard drive with more than 4MB of free space B. C.actualtests. A video card with at least 16MB of VRAM D. The laptop BIOS was not updated to support external video. Answer: C Explanation: If the display of the laptop is not working. Which of the following is the MOST likely explanation? A. The monitor and laptop video cards are incompatible.www. The video cable connecting the monitor is loose. Any Time. which of the following must be available in the computer? A. The function key was not pressed to toggle the video output. Windows key + alt + delete E.ROM drive C.co m 155 . B. Which of the following is the MOST likely cause? A.CompTIA 220-701: Practice Exam D. A CD. Windows key + Alt + M Answer: A. "Pass Any Exam.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. the AC adapter for their older laptop quit working. QUESTION NO: 503 A user reports that during a business trip to Europe." . D. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything.

co Answer: C m 156 . B. The adapter was rated for 110-120 Volts. D. A Remote Desktop session has been established on laptop. The laptop is near a source of EMF interference. Adjust the refresh rate of the display to 72 Hertz.com Ac tua A. IPSec B. lTe A user reports that when they are typing. Uncheck Extend my Windows Desktop in the Display Properties. D. instead of seeing their desktop they only see their background graphic.www.actualtests. The adapter was rated at 50-60 Hertz. C. Change the display resolution to a lower setting. Which of the following will correct this problem? A. The adapter was rated for 220-240 Volts. The mouse pointer software is corrupt. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. C." . D. Any Time. CHAP II Answer: B "Pass Any Exam. B. Toggle the function key for the video display.CompTIA 220-701: Practice Exam B. PGP D. C. EFS C. their pointer will randomly move about the screen or highlight words. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The sensitivity of the touch pad is too high.

D.co m Which of the following will improve the functionality of the OS immediately following a new installation? .actualtests. Encrypt all local data files. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. C.www. Store the drive next to a magnet for one hour." . which of the following MOST reliably prevents all data from being stolen? A. Install system patches. Install anti-virus software. B. Any Time. Perform a disk defragmentation. D. Format the drive. Which of the following steps would shorten the startup time? A. . Physically destroy the disk platters. C.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. they notice the system takes a long time to display the desktop. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. After completing the initial configuration. B. C. Install network monitoring software and perform a trace. Remove the control circuit board from the drive. Run a full anti-virus scan.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. Run the defrag command on the system. D. B. Setup user profiles. "Pass Any Exam. Configure biometric authentication.

www. Answer: A.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. The laptop battery is defective and needs to be replaced. They have had problems installing this application in the past. C. Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. B. The laptop has an electrical short in the power supply. Defragment the hard drive. Remove unneeded startup applications. D. "Pass Any Exam. lTe sts . The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Any Time. they called the OEM and identify the problem. Boot the computer in Safe Mode. C. The customer can power up the laptop when using the power cord without the docking station. D. Launch the File and Transfer Wizard. Read the application release notes. D. B. C.actualtests. The customer is using the laptop power button instead of the docking station power button. The laptop power cord is being used instead of the docking station power cord. Create a restore point.co m . Which of the following steps should the technician take prior to installing the application? (Select TWO)." . After initial troubleshooting.B QUESTION NO: 513 A technician is troubleshooting a computer error.CompTIA 220-701: Practice Exam B. Which of the following is MOST likely causing this? A. Call the department management to document the issue. Decrease the size of the paging file. Run thechkdsk /f command on the system. Which of the following should the technician do FIRST after the problem is resolved? A. E. Answer: C QUESTION NO: 512 A.

Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. Document the issue and the applied solution.0.CompTIA 220-701: Practice Exam B. It runs at processor speed. Class C D.168. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. D. It runs faster than the processor speed. Post the solution on an online tech forum. Assigns IP address to the workstation B.actualtests.com Ac tua lTe sts . C. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam.www. Provides a logical connection between a workstation and the network infrastructure D. It runs slower than the processor speed. Monitors sessions between two hosts C." . D.co m 159 . Class A B. Any Time. B.10 is an example of which of the following address classes? A. Describe the issue at the next staff meeting. C. Answer: B QUESTION NO: 514 The IP address: 192. It runs at half the processor speed. Class B C.

co m 160 . C. Useregedit to export the user data to the new system. Hubs only support TCP/IP protocols. From Windows Explorer. D. A hub directs traffic between locally attached computers. A.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. DLC E.actualtests. The customer has required all personal information be migrated to the new computer including favorites.www. Hubs are limited to a bandwidth of 4Mbps. Which of the following should they do NEXT? "Pass Any Exam. TCP D. and import it to the new system. A. Any Time. B.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. cached website credentials and desktop preferences. B. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system." . Use the USMT to export the data from the old system. SPX B. D. C. IP Answer: C. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. NetBIOS C. copy the users profile from the old system to the new system. A hub broadcasts all traffic to all ports.

C. Update the drivers for the video card. the technician notices files that pertain to other employees. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. D. they can connect to the network. Dispose of the monitor according to applicable environmental regulations.www. Which of the following is the MOST likely cause? lTe sts . D. Answer: A QUESTION NO: 522 A. B. Format the hard drive and reinstall the OS. C.CompTIA 220-701: Practice Exam A. C. While preparing the files for the disc burning. B. Which of the following should the technician do? "Pass Any Exam. Update the drivers for the touchpad.co m . The laptop is not receiving enough power from the battery so the battery should be replaced. B. If they connect the AC adapter. The power management settings on their laptop are set to disable the internal NIC. Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. Disassemble the monitor to prepare disposal of parts independently. The laptops NIC needs updated drivers. Lower the pointer speed in the Mouse Control Panel applet. The laptop is not receiving enough power from the battery so a second battery should be installed. D. Discharge the CRT prior to disposal." . Which of the following is the BEST option to solve this issue? A. Any Time.actualtests. Dispose of the monitor in the trash. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power.

Carry it by using both the power and video cords for stability. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. Call the person that wants the disc burned andask them if they can look at the files. Delete the files off the portable drive once they are finished burning the disc. The user is quite messy and has a lot of paper strewn about. Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. C. Carry it by holding it upside down by the base. B. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. D. C. Schedule a later time to call them back once they remember their username. Create a new account for the user. Reset the password for them and inform them of their username. Report the issue to theusers manager and return the next day to work on the issue. Tell the user that they will return later in the day once they have cleaned their desk. C. B. D. D. Any Time. providing standard permissions. Organize theusers papers into file folders. Carry it with the screen closest to your body.co m 162 . B. Provide copies of the files to the people named on them. B. Keep the files on the portable drive and then look at them later for confidential material. however.CompTIA 220-701: Practice Exam A." . Which of the following actions should be taken? A. Which of the following should the technician do? A. The technician needs to work on the issue but is distracted by the users mess. D. Follow thecompanys established guidelines to reset passwords. "Pass Any Exam.actualtests.com Ac tua lTe sts . Carry it with the protrusion on the back facing your body. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. C. they cannot identify their username.www.

A customer reports that when the computer starts up. understand. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. Receive. C. B.com Ac QUESTION NO: 529 tua Answer: B lTe sts . Check the BIOS for temperature changes. Receive. ask for help and respond. Ask the caller to call back when they are in a better mood. Which of the following would be the MOST effective way to respond to this call? A.actualtests. Attempt to replicate and verify the issue. Respond by asking the caller to slow down and repeat the concern twice. put on hold and forward. interpret. Any Time. it sounds like an airplane taking off. Verify that the user has not made any OS changes. give first impression. Answer: C "Pass Any Exam. Receive. B. Receive. Open the case and determine the cause of the noise.www. and forward. D. B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Listen to callers concern without interrupting and being judgmental." . put on hold. D. evaluate and respond. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. C. D. Which of the following should be the FIRST course of action? A.co m 163 . C. Respond by informing caller to slow down and change their attitude.

actualtests. Which of the following is the BEST course of action? A. 6 volts B. Forward the customer to another technician in order to listen to the co-worker.www. Which of the following is the BEST course of action? A. C. At the same time. D. Research online forums for assistance. Ask the customer's permission to put them on hold. B. a co-worker asks the technician for assistance. 24 volts D. Which of the following is the BEST course of action? A. Put the customer on hold just for a few minutes. Any Time." . 32 volts Answer: B A technician is on the phone with a customer. Update the OS with the most recent patches. "Pass Any Exam. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. Email the manufacturer with the details of the issue. Avoid the incoming call and call back later. D. Write down error code and ask for assistance. The technician receives another incoming call from the technician's friend. 12 volts C.co m . Forward the customer to another technician. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. B. C.com 164 Ac tua QUESTION NO: 532 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen.

D. D. Put the customer on hold just for a few minutes and assist the co-worker. Contact the user to determine if any recent changes have been made to the computer. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Replace the motherboard and perform a system restore. B. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Replace the workstations NIC. Document that disabling the firewall did not solve the issue and call another technician for assistance. Reinstall the firewall software. Any Time. however.CompTIA 220-701: Practice Exam B. Answer: D "Pass Any Exam.www. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Ask the customer's permission to put them on hold and politely ask the co-worker to wait.actualtests. C." . C. C. Which of the following troubleshooting steps should the technician perform FIRST? A. Formulate another theory as to what might be causing the problem. Replace RAM modules and verify that all other system components are operating properly. B. the technician believes that firewall settings may be the cause. D. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. disabling the firewall did not help the issue. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Which of the following troubleshooting steps should the technician take NEXT? A.com Ac tua lTe sts . After speaking with the user. Use Windows Recovery Console to perform a repair installation of Windows.co m 165 .

www. C.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. B. a technician discovers content which they believe may be illegal. B.com Ac QUESTION NO: 538 tua lTe A. D. D. Delete all the illegal content from the user's computer. Establish a theory as to what caused the changes to the computer.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Plug the computer into a different power outlet. Insist that the user immediately delete the content. Any Time. Ignore the content and complete the repair. Which of the following should the technician do NEXT? A. Perform a virus scan and evaluate the results. Use an uninterruptible power supply (UPS).actualtests. C. Answer: B QUESTION NO: 539 "Pass Any Exam. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Use a surge protector. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. Report the situation to the appropriate authorities. Which of the following describes the BEST course of action? A. sts . Report theusers story to management and wait for further instructions. Use a signal attenuator. Install anti-spyware and run an initial scan." . The technician speaks with the user. C. D. Answer: D Answer: A While troubleshooting a problem on a users computer. B.

com Ac tua Which of the following RAM types requires that all available memory slots be filled. D. resulting in the need for continuity chips in otherwise unused slots? lTe sts . It is never appropriate to copy acustomers data. Notify the customer about their stolen data. C. B. B. Report the situation to appropriate authorities.co m 167 . RDRAM C. For backup purposes and if the technician deems it necessary. A corrupt software driver B. Answer: C QUESTION NO: 541 A. DRAM D." .www.actualtests. When is it appropriate to make copies of a customers confidential data? A. For backup purposes and with thecustomers permission. Confiscate the co-workers personal storage media. D. Ignore the situation so as to avoid workplace conflict. from computers which are in for repair. Any Time. C.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Excessive humidity C. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. DDR3 B. A low toner cartridge "Pass Any Exam. random characters? A. It is not appropriate unless the content is public knowledge. Which of the following is the BEST course of action? A.

TV tuner card C.CompTIA 220-701: Practice Exam D. C. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Video capture card lTe If using Windows Media Center. QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. WAP D. KVM switch B.actualtests. WindowsVista Ultimate. Any Time.co m 168 . Windows XP Professional. Docking station D. which of the following hardware components needs to be installed? sts . WEP B. B." . HTTP Answer: A "Pass Any Exam. HTTPS C. D. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Windows XP Home Edition.www. Windows 2000.com Ac tua A.

32GB C.com 169 Ac tua lTe sts . System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. Which of the following components should the technician replace? A. 1024GB D." .co m .CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. WAP C. SFTP B. CMOS battery C. WPA D. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.actualtests. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam. L2 cache B. 16GB B. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. Although Windows XP lets you format only up to 32GB but can read larger volumes. Any Time. Processor D.www.

Check the software for a complete install. Active Answer: D QUESTION NO: 552 By default.CompTIA 220-701: Practice Exam A. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE). Passive C. Check to see if wireless is turned on. C. B." . 80 B. Explanation of error codes Answer: A. 3389 Answer: D "Pass Any Exam. Any Time. Check the wireless card for antenna connections. D. A. 2335 D.actualtests. Devices by type B. Mapped network drives F.D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A.com Ac tua lTe sts . RAM capacity C. I/O address ranges E. which of the following ports is used for Remote Desktop (RDP)? A. Heatsink B. Hidden devices D.co m 170 . Liquid D.www.C. 110 C. Check the wireless card to be sure it is seated correctly.

www. Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. Multimedia B.CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers.actualtests. Any Time.co m 171 ." . 25 C. 80 D. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. is used for Telnet? A. Wireless card C. TV tuner C. Capture D. by default.com Ac tua QUESTION NO: 555 lTe sts . Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. SATA D. NIC B. 23 B.

Bridge B.com 172 Ac A.co m . but the motherboard needs an update. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A. Memory C. WAN B. Firmware D. Crossover cable "Pass Any Exam. The technician has determined this can be done. Operating system B.actualtests. Which of the following would be the BEST recommendation to the customer? A. VPN D. Which of the following must the technician update? sts . Any Time. Enable Boot Logging C. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed.www. Safe Mode with Command Prompt B. HTTP C. Last Know Good Configuration D." .CompTIA 220-701: Practice Exam A. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. Router C.

B. try and keep the same password so the customer can always remember it.co m Answer: A 173 . try not to use numbers in the password. Answer: A "Pass Any Exam." . Which of the following should the technician do? . D. Any Time. Use the Safely Remove Hardware icon in the System Tray. B. Turn off the power to the USB device first then the computer. use their telephone number as the WEP key. C.com Ac A. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Use the Safely Remove Hardware icon in the Control Panel. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network.www. C. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. B. Unplug the device from the computer. Send the drive to a data recovery company. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. change the password frequently. D.actualtests. C. a technician should advise the customer to: A.CompTIA 220-701: Practice Exam D. D.

C. The power to the external displays docking station D. use the run command and type folder. Any Time. D. Improved performance B.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Which of the following is the FIRST item to check? A.co m 174 . Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.com Ac tua QUESTION NO: 565 lTe sts . The monitor driver version C. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam. Improved registry settings D. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. If the monitor has been degaussed recently B. Improved security features C. and select folder." . create the folder in My Documents then click and drag the new folder to the desktop. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.www. select new. create the folder on a flash drive and then click and drag the new folder to the desktop. B. rightclick on the desktop.actualtests.

"Pass Any Exam. website where cookies are required. press F8 and select Safe Boot. B. website that does not require a password to log in. Boot into BIOS/Setup and change the boot sequence. Boot the unit in Safe Mode by pressing Ctrl/Esc.actualtests.com 175 Ac A. C. B. D. D.www. the computer boots off the installed operating system on the hard drive. C. B. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. popup advertisement that has been blocked. Boot the unit in Safe Mode by pressing F5. Boot into BIOS and check the hard drive status. Which of the following is the FIRST action the technician should take? lTe sts . tua A technician wants to reinstall Windows operating system on a notebook computer. C. Any Time. B. Have the user check external drives for media. C. The technician explains this is a: A. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. Have the user power off for five minutes then restart the system. Which of the following is the FIRST step the technician should take? A. When Windowsstarts. When WindowsStarts. Boot the unit in Safe Mode by pressing F8. Boot into setup/BIOS and check the Graphics options. D." . however. Run a check disk operation on the hard drive.CompTIA 220-701: Practice Exam A. The technician tries to boot the computer with the Windows CD in the drive.co m . press F8 and select Last Known good configuration. Boot into BIOS/Setup and update the BIOS.

co m Answer: A 176 . C. Any Time." . The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. C. Ask the customer what is occurring when the display is lost. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Which of the following would be the NEXT troubleshooting step? A.1. B. secure website. D.CompTIA 220-701: Practice Exam D. Set the IP address to match the gateway address. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. B. C.0.www. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. Run the computer until the error occurs then find where the source of the heat is. D. Check the System Event log for over temperature entries. Configure the printers IP to 127. Check to see if the monitor and computer are powered by a UPS. Which of the following is the BEST course of action to take? .actualtests. Remove the battery and run the laptop on the external power supply. Unplug and then re-connect all cabling to the components. Set the printer to DHCP. Update or reinstall the display driver. D. Enable print sharing from the main computer.0. Answer: C "Pass Any Exam. Ask the customer how the laptop is being used when it reports the error. B. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning.com Ac tua A.

D.co m 177 . Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color. check the printer for paper jams in the path. check the printer properties on the server. have the customer clear the print queue and reboot. have each user remove and re-install the printer to update the driver. The NEXT step to evaluate the problem is to: A. Replace the video card because there is no display. B. B. C. Check the quick setup guide for BIOS settings. The technician arrives and finds the printer is online but there are not any lights on the network card. Answer: B QUESTION NO: 576 "Pass Any Exam. The NEXT action would be to: A. pauses and then repeats. C. Consult the maintenance manual for the error code. Which of the following is the BEST course of action to determine the cause? A.www. but only in monochrome. power cycle the printer to update the driver. flash the firmware on the printer to match the new driver. C. D. B.com Ac tua lTe sts . D. replace the network card in the printer." . The technician knows the print server had maintenance done over the weekend that included driver updates. cycle the power on the printer and observe the boot process. Any Time. Remove the power and check the position of the jumpers on the motherboard.actualtests. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. power off the printer.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times.

Which of the following Windows services is not starting during boot? A. Password authentication B. WPA2 B.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Sleep D. Hibernation C.actualtests. Computer Browser "Pass Any Exam. WPA D." .com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts . WPA.co m 178 . Any Time. Standby B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. Which of the following security technologies is this considered? A. Biometric authentication Answer: D QUESTION NO: 578 A. WEP C. WPA encryption D. Smart card authentication C.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.www.

check the power cable on the monitor. check the video cable from the monitor to the PC. Turn the monitor on/off. Answer: C QUESTION NO: 581 A.CompTIA 220-701: Practice Exam B. C. Southbridge B.www. D. Check the video cable from the monitor to the PC.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . reseat the video card. check the power cable on the monitor. Turn the monitor on/off. Any Time. reseat the video card in the PC. Print Spooler D. B. BIOS "Pass Any Exam.co m ." . The technician on call determines that the PC is powered on and is not in standby mode. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Add Hardware Wizard C. try turning the monitor on/off. Reseat the video card. check the video cable from the monitor to the PC. try turning the monitor on/off. DMA controller D. BIOS C. Northbridge B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A.actualtests.

B. Which of the following is the NEXT troubleshooting step the technician should take? A. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Northbridge B. D. C. CMOS D.com Ac tua lTe sts . The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Verify that the power button is plugged into the motherboard.CompTIA 220-701: Practice Exam C. DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Check the power supply for voltage output. Any Time. Check the power outlet to verify it is supplying power. Southbridge C. DMA controller C. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Northbridge B." .actualtests.www. Southbridge D. Replace the power button. BIOS D. Answer: A "Pass Any Exam.co m 180 .

com Ac A user reports that they are suddenly unable to print to a network printer. "Pass Any Exam. D. The technician can also print a test page from another workstation.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. Theusers workstation has a faulty NIC. The printer has a faulty NIC. 775 C. C. Any Time. Port triggering C." . The printer is no longer the users default printer. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts .www. Biometric password B. Case open switch D. The printer has corrupt drivers. 959 D. It was working fine yesterday. B. The technician can ping the users workstation and the printer.co m 181 . Slot A Answer: A A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 478 B.actualtests.

Which of the following should be selected to BEST meet the user's needs? A. B. Dual-core Answer: A. they do not want the updates to interfere while they are working. Unplug the PC and put on an anti-static wrist strap. Turn off the firewall. D. Any Time.CompTIA 220-701: Practice Exam A. SODIMM D. Which of the following is the FIRST thing the technician should do? A. C. Turn on Automatic Updates." .co m . Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. Which of the following is a best practice? A. "Pass Any Exam. Inform the customer of how long it might take to resolve the problem. DDR2 E.actualtests. Assign a password complexity policy. B. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. C. B. Update the virus definitions and start a scan for viruses. PCI express C.www. D.E QUESTION NO: 590 When troubleshooting an issue with a customer.com 182 Ac tua lTe sts . Set automatic updates to download only. Multi-core B. however. Verify when the last time the computer was working correctly was. Update the network device drivers. Update the antivirus definitions. Disable all file shares. C.

B.www. Which of the following file systems should the technician select? A.co m 183 .CompTIA 220-701: Practice Exam D. FAT32 "Pass Any Exam. Check the domain print server. Check power on theusers laptops. WPA D. HPFS C. Username/password B. Set automatic updates to download and install. Any Time. Check the network connections. lTe Several users report their print jobs did not print to the local shared printer. Which of the following is the FIRST thing a technician should check? sts .com Ac tua A. NTFS D. D. Check the print queue." . C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops.actualtests. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. FAT16 B. Fingerprint scanner C.

Any Time. Check the CMOS battery. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam. Task Manager B. Check for incompatible hardware.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. The technician needs to change the computers settings to boot from a recovery CD. Jumper settings D.co m . a technician notices that the software hangs during the hardware detection phase. How should the technician troubleshoot this issue? A. Motherboard settings B. Check the boot order in the BIOS.com 184 Ac QUESTION NO: 598 tua lTe sts . Where should the technician make the necessary boot order changes? A. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Answer: A After several months users report that their computer runs slower. Backup Manager C. Task Scheduler Wizard D.www. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. The problem is related to large files being deleted.actualtests." . B. Firmware settings C. D. C. Check the disk for scratches.

co m 185 . AT C. Right-click System Tray.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A. Right-click My Computer icon. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers. select Properties C. ATX B.com Ac A. Right-click Start menu. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Check the manufacturer's website. Check the printers BIOS. select Properties D. Right-click My Network icon. A cable modem D. B. Add Hardware Wizard. A network interface card B. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts ." . D. Which of the following is the BEST solution to locate the correct drivers? A. C. Check the USB port.actualtests. The installation CD is not available. PC/XT "Pass Any Exam. select Properties B. An asynchronous modem C. Any Time.www.

From theprinters drivers B. SMTP D.CompTIA 220-701: Practice Exam D. RDP D. NTP B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. where would a technician go in Windows to print out a test page? A. NNTP B. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A.com 186 Ac tua lTe sts ." . Any Time. From the printer properties page D.www. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. Manually on the printer C. PPTP C.actualtests.co QUESTION NO: 604 m . TELNET C. ACL Answer: A QUESTION NO: 603 When a job fails to print.

Modem C.CompTIA 220-701: Practice Exam A." . Hub Answer: D "Pass Any Exam. Modem lTe Which of the following network devices interconnects networks together? sts . Router D. Bridge D. Switch B. Hub B. Half duplex B. Switch B.co m 187 .actualtests.www. Modem C. Hub C. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A.com Ac tua A. Router D. Full duplex D. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Port mirroring C. Any Time.

CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. C. Laser printers fuse the image to the page. B. The writing element B.co m 188 .com Ac Answer: D tua lTe sts . Ink jet printers are safe for the environment. inkjet. A maximum of two computers can share a local printer verses unlimited users can share a network printer." . Any Time. The control panel C. D. C. thermal. while laser printers can be harmful to the environment. QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser. B. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. The interface Answer: A "Pass Any Exam.www. D.actualtests. and impact printer? A. A local printer has a small footprint and cost less money than a network printer that has a large footprint. The power supply D. Laser printers melt the image onto the page. while an inkjet printer fuses the image to the page. Laser printers use toner. while the inkjet printer can only use ink cartridges. while an inkjet printer sprays the image on the page. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device.

. The application used to create the document is incompatible with the printer.www. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. B. but the printer does not print the job. A print job is waiting in the print queue. Which of the following may be the cause? A. C. 800 x 600 "Pass Any Exam. company's intellectual property and proprietary information. B. D. Outdated or corrupt print driver. equipment from abuse and misuse. ATX C.co m Compliance regulations regarding data sensitivity are primarily created to protect the: ." . D.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine.com 189 Ac tua lTe sts A. which of the following provides the MOST room for effective cooling? A. NLX D.actualtests. 640 x 480 B. Printer configuration is incorrect. which of the following is the minimum default resolution setting that Windows XP supports? A. C. person who would be directly affected in the case of a breach. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. BTX B. Any Time. customer's personal files and professional data.

solid state drive.CompTIA 220-701: Practice Exam C. C. 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. D. how data is distributed between multiple drives. SODIMM D. SD flash drive C. network drive. the back up tape drive configuration. hot swappable drive. Any Time. and SVGA resolution is 800 x 600. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A. B. D. B. 800 x 640 D.com Ac tua lTe sts . Answer: A "Pass Any Exam. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A.www." . DVD/RW drive B. EGA's was 640 x 350. the number of partitions across multiple hard drives. optical drive. QUESTION NO: 617 A CD drive is a type of: A.actualtests. CGA's resolution was 320 x 200 .co m 190 . C. number of installed hard drives.

Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A.www. AGP slot D. Two processors installed on the motherboard D. Thermal grease between the processor and the fan C. equal or greater than the original power supply wattage. tua On a desktop computer. C. Automatic voltage detection between 110 and 220 voltage is provided. B.co m . it must have which of the following? A. DIMM chip B." . Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. auto sensing from 100 to 240 Volts. Automatic integrated surge protection is provided through the upgrade. C. Thermal grease between the processor and theheatsink "Pass Any Exam. equal or lesser than the original power supply wattage. Thermal grease between the fan and theheatsink B. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer.actualtests. D. equivalent to the original power supply wattage.com 191 Ac A.3 volts of power to the computer. IDE drive C. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts . D. The addition of 3. it is important for the output to be: A. The computer can run faster because of the larger power source. B.

www. Hyper-threading technology D. C.co m 192 . The scanner must be configured to read the code(s) desired. The computer will not pass POST. B. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). the computer must be equipped with which of the following? A.actualtests. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. The computer will overheat. Answer: A When installing a barcode scanner on a computer. Any Time. B.com Ac QUESTION NO: 626 tua lTe sts . Double the clock speed on a 32-bit processor B. C. The barcode scanner should be set up in the computers BIOS." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. Hyper-V technology C. D. which of the following should occur? A. The memory speed will decrease. Which of the following statements is MOST likely true? A. D. The flatbed scanner must be removed. "Pass Any Exam. The OS will have to be reinstalled. The scanner must be installed between the PS2 mouse and the computer.

C. A memory chip is defective.com 193 Ac A. Any Time. To provide additional USB ports for the laptop E. D. sts . E.actualtests. Hard drive "Pass Any Exam. A. To allow additional power to be available to the laptop when docked C. Which of the following could be contributing to the noise? (Select TWO). CPU B. To allow peripheral devices such as a monitor to remain attached B.www." . Which of the following is the possible cause? (Select TWO).co m . A PCI card is not correctly seated.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. Inkjet D.ini file. Laser Answer: A QUESTION NO: 629 Answer: A. B.CompTIA 220-701: Practice Exam A.B QUESTION NO: 630 The user states the desktop computer is very noisy. To provide additional software security to the laptop D. To allow LAN/WAN switching Answer: A. Duplex C. Cooling fan C. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. The CRT display has failed. Impact B. The power supply is not connected to the system board. Windows has a corrupt boot.

D. leave a copy for the company owner. B. Which of the following technologies is capable of this functionality? A. D. Document the work done at the firm. C. and due to space constraints.CompTIA 220-701: Practice Exam D. asks to have a single-connection that will carry video and audio to and from the PC. Boot in Safe Mode.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. ask one of the assistants at the company to contact the owner. Boot to Last known Good Configuration. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems." . Document the work done at the firm and leave the company owner a voicemail. C.actualtests. Boot from Emergency Boot Disk.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. DVI-D "Pass Any Exam. QUESTION NO: 632 A.co m Answer: B . and personally contact the owner to update on the status of the repairs. Which of the following would be the BEST course of action for the technician to take? sts .www. B. Motherboard E. The repairs go as planned. Boot from LAN. Call and/or email the owner the status of the repair and answer any remaining questions they might have. Any Time. the owner would probably not want to be bothered during the work day. Memory chip Answer: B. relaying details of the repair to save the technician time. Document the work done at the firm. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater.

Express card C. C. VGA D. Keep the power supply within acceptable temperature ranges. PC card 7. Keep thenorthbridge chip within acceptable temperature ranges.CompTIA 220-701: Practice Exam B. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. "Pass Any Exam. B. Keep the hard drive within acceptable temperature ranges. Memory has to be installed in same speed and size modules. Mini-PCI card B. Any Time. PC card 8. Memory has to be installed in matching pairs.com Ac A." .co m 195 .2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . B. DVI-I C. in marked matching slots. D. which of the following is true? A. C.www. Keep the processor within acceptable temperature ranges. using chips equal to or larger than 1GB in size.actualtests. The motherboard jumpers need to be properly configured.1 D. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory.

Use a multi-pass third party formatting utility. C. B.www.actualtests. Fiber D. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. the company is being forced to run the lines along power wiring and overhead lighting.com Ac tua lTe A. Reformat the hard drive. STP Answer: D "Pass Any Exam. Which of the following would be the MOST cost effective cable to choose? A. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. UTP B. using at least five passes. Coaxial C. Satellite D. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? ." .co m Answer: A 196 . Run a high powered magnet over the drive several times. Due to limited ability to conceal cabling within walls. Use Windows built-in Disk Management utility and format the disk. D. WiMAX B. Any Time. Fractional T1 C. Memory has to be installed in marked matching slots.CompTIA 220-701: Practice Exam D.

Which of the following operating systems currently include this functionality? (Select TWO).www. Windows Defender D. Two C. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Device Manager C. Any Time. Windows XP Professional E.C QUESTION NO: 642 A.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Windows 2000 Pro C. A. Windows Vista Home Premium Answer: A. WindowsVista Business D. WindowsVista Ultimate B.actualtests. Four D. One B. Fuser "Pass Any Exam. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.co m ." .CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Security Center B.

ping f 189. Toner D. Any Time.co m . edit C. Ribbon C. ping t 172.com 198 Ac tua lTe sts .1. by design.5 D. 100Mb B. "Pass Any Exam.16.18.5 C. msconfig B. ping v 10.10.CompTIA 220-701: Practice Exam B. Liquid ink Answer: C QUESTION NO: 644 Network hubs.www.11 B.168. can run at which of the following modes? A." .7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A.122.68. ping a 192.actualtests. regedit D. 10Mb D. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) . Full duplex C.0. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A.

The BIOS revision is the latest version. Which of the following choices is MOST likely the cause? tua lTe sts A. no errors are reported and the data cable is connected.actualtests.com 199 Ac A technician is adding RAM to a PC. MSCONFIG was used to enable the computer services. C. Upon power on. The RAM has been inserted backwards in their slots. The physical printer online light is lit.www. D. D. MSCONFIG was used to execute the system. MSCONFIG was used to execute the win." . Which of the following is the MOST likely cause of the issue? A. C. MSCONFIG C. PERFMON B. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. MSIEXEC . Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. MSTSC D.ini file. The monitor is not plugged into the video card. Any Time.ini file. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. the operating system will only recognize 1GB of RAM. B. MSCONFIG was used to disable the computer services. The PC BIOS does not support the new RAM size.co Which of the following utilities is used to perform a baseline on a hard drive? m . B.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally. Which of the following is the MOST likely "Pass Any Exam.

CompTIA 220-701: Practice Exam cause of this problem? A. System Information D. localhost 128. The Printing Preferences has been changed in Printer Properties. Computer Management B.0. ipconfig 127. Device Manager D. Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. D.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. Any Time. Performance Logs and alerts C. Control Panel B.1 D. ping 127. B.1. Component Services Answer: A "Pass Any Exam.com Ac tua lTe sts .1 C. The Print Processor has been changed in Printer Properties.0. C. The Use Printer Offline option is checked.0 B. The Use Printer Offline option is not checked.0. ping 128.0.1.0.0.actualtests." . My Computer C.www. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A.co m 200 .

Control Panel D.com Ac tua lTe sts . Device Manager C. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Component Services D. System Tray "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A." . Performance Logs and Alerts D. Device Manager C.www.actualtests.co m 201 . Performance Logs and Alerts D. Startup Menu C. Any Time. Computer Management B. Performance Logs and Alerts B. Computer Management B. Computer Management C. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. My Computer B.

Task Manager D. System Information C. msinfo32 D." . System Properties C. System Properties B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. dxdiag C. cmd B.com Ac tua lTe sts A.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . System Configuration B. Task Manager D. Any Time. msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. System Information . System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. Power Options "Pass Any Exam.www.actualtests.

Performance C.actualtests. Power Options B.10. 172. Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A.1." . Hardware Wizard D.1.168.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Hardware Wizard D. Simple File Sharing C.168.1.168.com Ac tua lTe sts .co m 203 . 4. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A.100. 122.CompTIA 220-701: Practice Exam B.1 B. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A.100 C. Any Time. 192. Event Viewer C.1 D. Simple File Sharing B. Hardware Wizard D.www.

8 B. 12 C.com Ac tua lTe sts . 26 D." .www. 10 C. 63 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 12 C. 16 C.co m 204 . 64 Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 10 B. 26 D. 10 B. 8 B. Any Time. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A.actualtests. 26 D.

Any Time. Allows multiple computers to communicate with each other in a network. Connects multiple users to one computer. 802. Which of the following components is the MOST likely at fault? A. and there are no error codes or beeps. D.www. Router B. The battery is full and the laptop is plugged in. Fan B." .actualtests. Allows multiple users to have access to a central gateway. DSU C. 802. 802. Connects multiple computers to one monitor. CPU "Pass Any Exam. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Modem D. keyboard.co m . and that it gets unusually hot.com 205 Ac A. 802.11n C. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . and mouse.11g B. C. B.11b D.

co m 206 .CompTIA 220-701: Practice Exam C. ESD strap C. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.com Ac tua A. Spam D. Unsolicited mail that is sent electronically C. Logic bomb Answer: B "Pass Any Exam." .www.actualtests. Any Time. Cable ties B. MSDS D. Produces unsolicited advertisements via pop-up messages lTe sts . Code that waits for a specific response before activating B. Trojan C. Collects user and program information usually for malicious purposes D. Worm B. Battery D. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A.

CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A.www. Any Time. "Pass Any Exam. VPN C. Adware D.co m . Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. WindowsVista Premium D. B. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC.actualtests. C. Worm C. LAN D. WAN B. WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Virus B. WindowsVista Business C. Unplug from the USB port. Disable in the BIOS. Safely Remove Hardware Function." . which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A.com 207 Ac tua lTe sts . Windows Vista Home B.

A complete restore of the hard drive D.com Ac tua lTe A." .actualtests. Document findings. An established recovery point B. Establish a theory of probable causes of the incompatible driver D.CompTIA 220-701: Practice Exam D. Start> Run>typecmd > nslookup B. Which of the following is the FINAL step that should be performed? .co QUESTION NO: 681 m 208 . Cycle the power to ensure that thent driver works B. A record of the administrative passwords C. Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Escalate the problem to the next higher tier support shop C. Any Time. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A. actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. Start> Run> typecmd > ipconfig C. Start> Run>typecmd> dir D.www. Restart the OS. An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam.

The laptop also needs to be able to resume quickly from this mode. B. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.254. WiFi Card "Pass Any Exam.255. D. Stand by B.1 C.1 D.co m 209 .actualtests.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Check thatWiFi is enabled. C.255. Ask if they have a modem. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. Shut down C. Check to see if the NIC is functioning.com Ac tua A technician wants to configure a Windows XP Pro laptop." .127 B.1. however. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts . Which of the following should the technician do? A. 255. Hibernate D.0. 127. they are not receiving any WiFi signals.0.168.10. 169. 192.www. NIC B. Suggest they move computer around. Any Time.255 Answer: D A.

B.com 210 Ac tua A. C. D. Email an assistant at the business to see if they are satisfied with the services rendered. lTe sts A week ago a technician completed several upgrades for a business. Right click on the print job and select resume. Which of the following would be the BEST course of action to take? .www. B. Which of the following is the NEXT action to take? A. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. Have the customerrestart the computer to reset the keyboard for the customers profile. B. Question the customer to determine if they are using the embedded keyboard for the first time. "Pass Any Exam. but is now attempting to use the laptop's embedded keyboard. inquiring when the next system upgrades can be started and offer discounts. D. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. Any Time. Right click on the print job and select properties. inquiring how the systems are running and offering any additional assistance.CompTIA 220-701: Practice Exam C.co m Answer: B . Question the customer to find if they used suspend instead of shutting down the computer when they left the office." . Contact the customer with a follow-up call. Bluetooth D. C. Contact the customer with a follow-up call. C. The customer had the laptop working properly all day in a docking station setting. The technician has not heard back from the client. Right click on the print job and select cancel. Right click on the print job and select restart.actualtests. Email the business owner and offer discounted services for the next system upgrades.

CompTIA 220-701: Practice Exam D. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Bridge D.INI file C. Check the keyboard drivers in Device Manager and reload if out of date. /b D. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam." . /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? . Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.co QUESTION NO: 691 m 211 . Modem C. PXE Boot Rom B. Where would be the proper place to configure this? A.com Ac tua lTe A. Any Time. BIOS D.www. /r B.actualtests. BOOT. /v C. Switch B.

RAID 1 B. RAID 1 C. Optical Drive D. RAID 1 C. RAID 5 C. RAID 0 B.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on.co m 212 . RAID 5 D. RAID 10 "Pass Any Exam. Processor B. RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size. RAID 5 D." . RAID 0 B. Any Time. Which of the following RAID arrays is the technician using? A.actualtests. RAID 6 D.www. Which of the following is MOST likely failing? A. CPU Fan C. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A.com Ac A.

STP B. Coaxial D.co Which of the following cable types contains a foil shield inside the jacket? m 213 ." .com Ac tua lTe sts A. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. ST D.actualtests. Fiber C. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. STP D.www. CAT6 C. UTP . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). RJ-45 B.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. Fiber B. Any Time. RG-6 C. especially Ethernets "Pass Any Exam.

STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Bluetooth "Pass Any Exam. BNC C.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A." .www.11n C.co m 214 . Coaxial B. Satellite C. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Fiber D.11a B. 802. 802.11g D. ST D. Any Time. Fiber B. UTP C.actualtests. RJ-11 B.com Ac tua lTe sts . 802. DSL D.

com Ac tua lTe A. Botnet B. Fiber D. Cable C. DSL B.co Which of the following computer infections allows several computers to launch attacks against a network? m 215 .actualtests. Adware sts .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A. Botnet C.www. Spam C. Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Any Time. Adware D. Spyware B. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam. Spam D." .

Spam B." . Surge protector D.co m 216 . Spyware C. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Uninterruptible power supply C. without actually installing it on the workstation? A. Network Answer: A "Pass Any Exam. Botnet D. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on.actualtests. Floppy C.com Ac tua lTe sts QUESTION NO: 709 . Worm D. CD B. Internal hard drive D. Spyware B.CompTIA 220-701: Practice Exam A. Adware C. Power strip B. Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Any Time.www.

Micro ATX C. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A.actualtests.ROM drive C. C.com Ac tua lTe sts . USB thumb drive D. IDE hard drive B. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. B. HTTPS C. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. D.www. 400Mbps. ATX B." . DVD. 12Mbps. Any Time.co m 217 . 800Mbps. FTP B. "Pass Any Exam. SMTP D.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. AT D. 480Mbps.

20 or fewer D. 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access.www. Lower latency C. the customer reports the NIC link lights for that computer are not on.com 218 Ac tua lTe sts . 110/120 Volts AC or 220/240 Volts AC B." .actualtests. AC or DC Voltage C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Increases length of cable D. 6/12 Volts DC or 12/24 Volts DC D. 110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A.co m . Which of the following could be the problem? "Pass Any Exam. 10 or fewer B. 15 or fewer C. Any Time. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. Fire resistant B. In addition.

Switch is not working. Update the device driver. Any Time. C. B. D. C. Re-install the OS. Updating the device driver may help when an installed device isn't working properly. Join the computer to the workgroup. Which of the following boot options will accomplish this? A. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers. Enable Boot Logging C. . Network server is not working. Remove and replace the network card. Safe Mode D. Answer: D QUESTION NO: 719 After installing a network card. B.CompTIA 220-701: Practice Exam A. Firewall is not working. NTOSKRNL "Pass Any Exam.co m 219 .actualtests. the technician notices a yellow exclamation mark in Device Manager. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing." .com Ac tua lTe sts Explanation: To troubleshoot this problem.www. you should update the device driver. Where can the technician locate the NTLDR files? A. Which of the following is the NEXT step? A. Internet site is down. Boot Mode B. D.

Remove the battery. D. Replace the power button. IO. C. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. C. lTe A technician is troubleshooting a laptop. OS installation disk C. CONFIG. B. BOOT.COM Answer: B QUESTION NO: 722 When a computer is turned on.actualtests.CompTIA 220-701: Practice Exam B.INI D." . Replace the battery. When the laptop is plugged into an outlet it starts. Any Time. Change power outlets. NTLDR C. NTDETECT. B. Answer: A "Pass Any Exam.www. D.co m 220 . Replace the LCD.SYS B. which of the following is the FIRST process that runs? A. Upgrade the video card. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. Which of the following is the BEST solution? A. Connect the laptop to a monitor.SYS D. but there is no video. Which of the following is the NEXT step to troubleshoot the issue? sts .com Ac tua A. Upgrade the memory.

"Pass Any Exam. D. Additional memory needs to be installed. C.com 221 Ac tua lTe A. The RAM is not seated properly.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed. The MBR B.actualtests. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. The OS is not installed. Check the manufacturer's recommended settings. B. The technician powers on the laptop and the drive is not detected.co A technician installs a new CD.ROM/DVD player into a laptop. The system is overheating.www. Which of the following should the technician do NEXT? m . Which of the following could be the issue? A. The AC/DC adaptor D. D. sts . Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). Any Time. Check to see if a disk is present in the drive. Check the USB settings for the drive. The power-management console C. B. C. Check if the drive is properly plugged in." . Which of the following is the MOST likely issue? A.

co m 222 . communications in both directions simultaneously. B. D. Asking passive aggressive questions E. printing on both sides of paper simultaneously." . printing on both sides of paper one at a time. to test sociological boundaries with in the company. communications in both directions one at a time. acquire unauthorized information to achieve a goal. Hard Drive D.www. engage in harmless communication. Answer: A QUESTION NO: 730 Where is the power on password stored? A. C. B.E QUESTION NO: 729 Social engineering is used to: A. System RAM B. C. Flattery Answer: C. D. Requesting public information B.com Ac tua lTe sts . Answer: D "Pass Any Exam. Any Time. to perform a technical risk assessment of employees within the company.actualtests.CompTIA 220-701: Practice Exam A. CMOS ROM C. Insulting the subject to motivate a response C. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. Assuming a position of authority D.

B.com Ac A. C.co m 223 . Port 110 "Pass Any Exam. A tool that allows a user to connect to other computers. Any Time. D. B. It blocks popup ads. A tool that allows a user to use the workstation as a telephone through the network. Port 25 D. Port 23 C. A tool that tells a user of the workstation that they have exceeded their memory quota." .CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. It holds a log of the last three passwords used. Port 23 C. Port 21 B. C.actualtests. A tool that allows a workstation to tell the network that the workstation is present. tua lTe sts . It pings a workstation from a remote server. by default? A. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. Port 25 D. by default? A.www. It retrieves email from the mail server. Port 21 B. D. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3.

System RAM Answer: B.C QUESTION NO: 739 "Pass Any Exam.co m 224 . C. Power supply D.actualtests. Network D. Processor is going bad B. Which of the following is the cause? A.com Ac QUESTION NO: 738 tua Answer: A lTe A. Printer E. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Any damage to a hard drive caused by an intention or unintentional jolt or movement. A recognized method of disposing hard drives that contain sensitive data. sts . Excessive movement between system memory and virtual memory. RAM module is faulty C. UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO)." . Any Time. USB C. and the hard drive stops working. overheating. A method of recovering lost data from a hard disk. A. The user described the problems as: occasional rebooting.www. B. Wireless router B. electric shock felt on computer case.

Ctrl + Alt + B D. Start>Programs>Accessories>Communications> Command Prompt D. ipconfig C. Which of the following utilities could be used to check if there is a remote device on the network? A. F12) B. B.g. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Any Time." . Ask another technician to take over support for this user. Which of the following should the technician do? A. Ask the user to call another technician for more in-depth assistance. Shift + B C. nslookup D.actualtests.co m 225 . Start> Run> Accessories> Command Prompt C. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). A. Explain to the user they need to fill out a work order for the computer issues. D.com Ac tua lTe QUESTION NO: 741 sts Answer: B .CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A.www. netstat B. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. C. Help the user with every issue that they call about and put all other work orders on hold. Function keys (e. Start> Run>cmd B. F9.

C.com Ac tua lTe sts . Reboot the workstation and have the user log in again. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. D. however.www. every time the user sends a print job to the printer. B.CompTIA 220-701: Practice Exam E. There are multiple printers in the office. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Confirm the printer name where the user is trying to print.D QUESTION NO: 743 A user is trying to print to a network printer.actualtests. Replace the paper in the printer. Which of the following places should the technician look to find the proper handling procedures? A. Riser card D. it does not print. A past technician's documentation D. The manufacturer's documentation C. Which of the following is the FIRST step that the technician should do? A. PS/2 B. Start> Control Panel> Run>cmd Answer: A.co m 226 . The cleaning label B. and all other users are able to print to the printer. Restart the print spooler service. NIC C. MSDS Answer: D "Pass Any Exam." . Any Time.

Any Time. "Pass Any Exam. C. prevent outside interference.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A. Return to the manufacturer for recycling. One B. prevent damage from weather. D. provide protection from heat. domain. Seven D.actualtests. Nine . C. B.co m When applying the security settings to a network. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A.www." . LAN B. B. Dispose in an incinerator. C. Three C. WAN. Put the toner into a sealed bag and then throw into the garbage. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A. assist with data transmission. Store in an air-tight container. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . which of the following is the BEST way to dispose of the old cartridge? A. D.

There are no limitations. B. B. D. Make sure that the network cable is not touching any other cables. C. Make sure the network cable is seated properly in the users computer. which of the following would be the FIRST step to evaluate this issue? A." . workgroup. What should be the BEST first step to resolve this issue? A. one power supply is as good as another. Answer: D QUESTION NO: 750 A user reports that their CD. D. QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. Ensure that shielded cable was used for the network.Rom is compatible hardware.actualtests. Check to see if theCD. Replacing it with a power supply made specifically for that unit. Making sure that replacing the power supply is not cost prohibitive. Check to see if the network cables were terminated properly. D. B. Making sure the power supply will fit into the casing. C. Answer: C QUESTION NO: 753 "Pass Any Exam.CompTIA 220-701: Practice Exam D. sts When a component has a proprietary power supply what is the main limitation? .com Ac tua lTe A.co m Answer: B 228 . Check to see if the BIOS register the drive.www. Any Time. C.Rom is not reading a disc. Make sure that the disc is a CD and not a DVD. Ensure that the CD drive is installed.

D. Did the computer and monitor work before? C. A complete back up of the hard drive. The customer says the tower computer will not turn on and the monitor will not turn on either.co m . lTe sts .com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. Answer: C QUESTION NO: 755 A. An emergency recovery disk (ERD). Which of the following would be the BEST questions to ask the customer? (Select TWO). What would be the questions to ask this customer? (Select THREE). Other equipment plugged into the same power strip/surge protector also will not turn on. smart cards. that is plugged into the same power strip/surge protector. retinal scans. An established recovery point.www.B QUESTION NO: 756 A remote Customer calls with a dead computer.actualtests. C.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. B. Was the electric bill paid? D. "Pass Any Exam. D. What is the manufacturer of the power strip/surge protector? Answer: A. A record of the ADMIN passwords. Any Time. Is it a LCD or CRT monitor? E. complex user names. B. Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A. Is another piece ofequipment. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. C." . powering up? B. background checks for users.

Wake on LAN "Pass Any Exam. How big is your electric bill? B. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Nothing. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F.CompTIA 220-701: Practice Exam A. Create restore point D.actualtests.www. Standby B. Always on B. Make a list of all programs that will need to be reinstalled in event of a system failure B.co m . Hibernate C. Is another piece of equipment plugged into the same power receptacle and is it working? C. Any Time. What is the manufacturer of the power strip/surge protector? E.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A. Can you or someone else check the circuit breaker for that receptacle? D. Always on C.com 230 Ac A. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D .C. Nothing should be affected C. Standby D. Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A." . proceed with solution. Has any electrical work been done recently? G.

Ask to be excused to use the phone to take a small break outside to get some air B. Give them a list of blog sites and documentation that discuss the twoOSs D." . CRTs are being replaced by LCDs Answer: B "Pass Any Exam. Throw it in the trash. D. What is the BEST response to this question? sts QUESTION NO: 761 . Any Time. Continue answering thequestions. relax and try to be as calm as possible while working through the distraction C. the customer continually asks questions about every step being performed. It is getting to the point that is becoming a distraction. Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. Explain that what is being done is extremely complicated and requires concentration. Put on an ESD strap and inspect the internal components B. Say nothing. Check that the tube and capacitors are intact D. Dispose through proper channels or send it to be repaired C.CompTIA 220-701: Practice Exam D. end the conversation C. Which of the following should the technician do? A. Tell the customer that both are excellent choices B.com Ac tua A.actualtests.www.co Answer: B m 231 . Which of the following is the BEST solution? A.

www. Which of the following is the BEST option to alleviate this issue? lTe sts . Any Time. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Give the user permissions to cancel other users print jobs. Replace all CMOS batteries in the office B. 90 to 180 days B. Raise the priority of the users jobs to the highest level. Between 6 and 8 characters C. Between 10 and 12 characters B. D. B. 60 to 90 days C." . Have the user work after hours to finish their print jobs.com 232 Ac A. Install a generator in the office C. Between 8 and 10 characters D.actualtests. Annually D. Install a UPS in the office "Pass Any Exam. C.co m . Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Give the user a dedicated printer.CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A.

Which of the following is the action that is being performed? A. Loading a full backup onto your workstation D. but the computers gives an error that the computer has not been shutdown properly. "Pass Any Exam. and shuts down the computer B. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost." . Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS.actualtests. Preparing system for Automated System Recovery (ASR) C. You decide to go to a prior restore point. What is an option to ensure that all work is not lost and damage does not occur to the system? A. Which of the following should you try FIRST? A. Rolling back to an earlier configuration B. Use software that in case of an outage saves your work.CompTIA 220-701: Practice Exam D. closes programs.com 233 Ac tua lTe sts . Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Retrieve the work from a hot site for the office C.co m . Any Time. Suggest the computer be moved around.www. however they are not receiving any Wi-Fi signals. There are UPSs connected to the equipment but they only last about 30 minutes.

Check that the Wi-Fi adapter is enabled. Which of the following is the FIRST step to take to resolve this issue? A. B.CompTIA 220-701: Practice Exam B. C. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.ROM is not reading a disc. Smart card D. Change the power settings on the projector. C.ROM has compatible hardware.com Ac tua A. Ensure that the device is working in Device Manager. Move the projector further away from the laptop." . Check to see if the BIOS registered the drive. Biometrics C. Change the computer from a laptop to a desktop. Ask if they have a modem. Change the power settings in Power Management. D. Answer: C "Pass Any Exam.actualtests. However. C. B. D.co m 234 . Software firewall B. Make sure that the disc is a DVD and not a CD. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . each time the customer closes the laptop the computer goes into standby.www. Check to see if the CD. Ask for model number. Which of the following would MOST likely solve the issue? A. Any Time. Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. D.

www. D.D QUESTION NO: 776 "Pass Any Exam. Move the mouse and/or press the space bar to check if the computer is in sleep mode. What is the manufacturer of the mouse? Answer: A.co m 235 . Check to see if the monitor and system hardware are compatible. make the user promises to keep them quiet. Which of the following questions should a technician ask this customer? (Select TWO). Which of the following steps should be performed to check the monitor? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. What type of mouse is it? E. B. C. What is the manufacturer of the computer? D. A.com Ac tua lTe sts . Check for other equipment plugged into the same power strip/surge protector.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. E. Answer: A. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. be stern with the user. repeat back the issue to the user to ensure understanding. What mouse driver are they using? C. C. Any Time." . B. tell the user to call back when they have calmed down. Check the video cable to make sure it is still connected. D. If the mouse has roller ball underneath could they examine it? B. A.actualtests.

Hard drive location in the computer. C. Which of the following should be checked? A. The manufacturer of the computer and hard drive. Any Time. Which of the following should a technician check to resolve the issues? A. Update the anti-virus software. Which of the following MOST likely uses a parallel port? A. B. D. Which of the following should be done FIRST prior to the installation? A." . B. Create a restore point. C. Connecting to a parallel tape backup device D. D. Perform backup of all data. CPUheatsink seated properly. Connecting a loop-back plug B. The manufacturer of the RAM installed in the computer.com Ac tua lTe QUESTION NO: 778 sts Answer: D .co m 236 . Upgrade all drivers. Failed fan in the power supply. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. "Pass Any Exam. Remove unneeded external components. The amount of RAM installed.www. B.actualtests. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. The hard drive location in the computer. C. Printing to an older printer C. D.

co m 237 .actualtests. Which of the following is the LAST step that should be performed? A. B. Standby D.com Ac QUESTION NO: 782 tua lTe sts . Always on C. Escalate the problem to the next tier support.www. Hibernate D. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. D." . Cycle the power to ensure that thent driver works. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. Standby B. C. actions and outcomes. Establish a theory of probable causes of the incompatible driver. Any Time. Always on C. Document findings. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A. Wake on LAN B.

relax and try to be as calm as possible while working. Zero B. Eight D. Throw it in the trash.actualtests. Which of the following is the BEST solution? A. B. and a mini refrigerator are plugged into one power strip in a single outlet. Check that the tube and capacitors are intact. B. B. C. Ask to be excused to use the phone to take a small break outside to get some air. Move some of the devices to other outlets and replace the power strips with surge protectors. Which of the following should the technician do? A. Continue answering the questions.www.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home." . Put on an ESD strap and inspect the internal components. two monitors. D. CRTs are being replaced by LCDs. D. Twelve Answer: A QUESTION NO: 786 Two workstations. the customer is asking questions wanting to know every step being performed and why. Which of the following should be done to ensure safety? A. It is getting to the point that is becoming a distraction. Six C. two printers. Answer: D QUESTION NO: 785 A. Dispose through proper channels or send it to be repaired. C. Send them off on a small task to get a moment to concentrate and finish the job.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . "Pass Any Exam.co m 238 . Answer: D QUESTION NO: 784 A CRT has stopped working. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. Explain that what is being done is extremely complicated and requires concentration. Any Time.

C. Load a full backup onto the workstation. There are UPSs connected to the equipment but they only last about thirty minutes. "Pass Any Exam. B. Any Time.www. Install software that saves work. Replace the power strips with surge protectors with longer cords. Prepare system for automated system recovery (ASR). D. closes programs. Roll back to a previous restore point. B. B.CompTIA 220-701: Practice Exam C. C. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 . Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. and properly shuts down the computer. Install a generator in the office. C. Have employees shut down their computers before they leave and perform the calculation during their down time. D.actualtests. Replace the power strips with UPSs and eliminate the extension cords. Which of the following actions should the technician perform FIRST? A.co m . Install a UPS in the office. Setup a hot site for the office so all data will be backed up." . D. Replace the CMOS batteries to all affected equipment. Restore all files from a storage device. Install power strips in the office. D. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.com 239 Ac A. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. tua lTe Computers are left on overnight to complete certain calculations and tasks. Have an employee work nights to perform the shut down.

D.co m 240 . D. B.actualtests. C. Install a wireless modem. Any Time. Enable DHCP on the laptop. Which of the following should the customer perform? . Reboot the laptop to toggle image between screens.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. C.com Ac tua lTe A. Which of the following would the technician recommend for the client? A. Change the power settings on the projector. Press the function key and then configure the projector settings." . B. Install an access point. Use alt + tab to toggle between screens.www. D. Which of the following should the technician do to solve this issue? A. Use the function + f8 key to toggle between screens. C. B. Use the function + f10 key to toggle between screens. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. Each time the customer closes the laptop the computer goes into standby. The client would like to access the network from outside the home and on the top floor. Set the SSID code on the laptop. Answer: C "Pass Any Exam. Change the power settings in power management. Change the computer from a laptop to a desktop.

D.www." . B. Prevents motherboards temperature from getting to low B. Cools the power supply C. The LCD backlight is failing. C. D. This might be an indication that the battery is failing and can no longer hold a charge. Which of the following is the BEST recommendation to make? A. C. The LCD inverter board is going bad. B. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A. Dissipates heat from the chips D. Install more memory in the system.co m 241 . Use hyper-threading. Any Time.D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. Heatsink B.actualtests. Prevents the monitor from overheating lTe sts .com Ac tua Explanation: A.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. AGP slot C. Install a liquid cooling system. Answer: B QUESTION NO: 796 "Pass Any Exam. CPU slot D. The screen is set to automatically dim to optimize battery power when power is disconnected. Install multiple fans. Answer: C.

the LCD screen gets dimmer.16 B.0. C.254.www. 169. 172. The screen is set to automatically dim to optimize battery power when power is disconnected." . Ergonomics B. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A. The LCD backlight is failing.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.10 "Pass Any Exam. Biometrics D.actualtests. D. Which of the following authentication technologies can be used? A. To protect the CPU from direct contact with theheatsink. To provide thermal transfer from the CPU to theheatsink.1 C.com Ac tua lTe sts .co m 242 .168. D. C. When the user connects the AC power. Which of the following should a technician tell the user? A. B. 192. To prevent memory vibration caused by theheatsink fan. The LCD inverter board is going bad. Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A.1. To provide insulation around the processor. the LCD returns to normal brightness.16 12. Any Time. B. This might be an indication that the battery is failing and can no longer hold a charge. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. Smart key C.

10 C.actualtests.10 C.16. 129.9 D.9 D. 192.10.www. 92.29.128 Answer: D Which of the following IP addresses is a class B address? A.CompTIA 220-701: Practice Exam D.254.1.168.18. 201. 92.25. Any Time.168.254. 192.25.1.1 B.1 C.1 B." .10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A.18.co QUESTION NO: 801 m 243 . 201.16.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.254.1.168.com Ac tua lTe sts .253.168.1. 192.29. 92. 192.16.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.18.25.128 D. 169. 129.254. 129.128 B.253.

254.0.10 B. comptia1 Answer: A "Pass Any Exam.10.0. 192.25. June171988 C.1 C.10 B. 255. 192.co m 244 .www. 9ca5rl D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.18.1. Any Time.254.9 D.253.16.29.255 lTe Which of the following IP addresses is a loopback address? sts .1 D.10 C.255. 127.168. 169.255.16. 92.CompTIA 220-701: Practice Exam A.10. 201.128 B.254.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.168. 192.0. s1A@r4A&! B.10.1 C.actualtests. 172. 169.168. 192.0.com Ac tua A." .10 D.10. 129.168.

Recreate the problem. CD "Pass Any Exam. SSID C. WEP B. D.com Ac tua lTe sts . Any Time. Blu-Ray B. Document the problem.www. Flash C. B." . Take the computer apart piece by piece until the problem is identified. by default? A.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A. Keylogger C.actualtests. Keyfob D. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A. BIOS password B. Resolve the problem. WPA D. C. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A. DVD D.co m 245 .

NIC B. Flash B. Modem C. PCIe B.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A. Graphics C.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Capture D. HDD D.actualtests." . Parallel . PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Any Time. DVD C. IEEE 1394 D. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A.

Windows XP Answer: D "Pass Any Exam. WindowsVista Basic B. Infrared D. KVM B.com Ac tua lTe sts QUESTION NO: 816 . Bluetooth C. Any Time. Keyboard C. 802.actualtests. Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A. WindowsVista Ultimate C. Windows 2000 D. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A.www.11a B. Windows 2000 D.CompTIA 220-701: Practice Exam A.co m 247 . Windows Media Center C. Touch screen D. WindowsVista Premium B." . Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A.

Support for file encryption D. My Computer> System> Performance> Settings> Virtual Memory B. To allow RAID support C. Any Time. User access and permissions options E.www.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Add and Remove Programs "Pass Any Exam.actualtests. Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Legacy support for older systems . To support dynamic disks B.CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D." . Network Neighborhood> Ethernet controller B.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. A. File encryption options C. Macintosh PC read/write access D. Files can be larger than 256MB B. Ability to share the file and folders Answer: B.

WEP64 B. In a Windows Vista workstation. Contain on a sticky note on the back of the monitor B. WEP128 C. which of the following commands would the technician use? A. Never write down the passwords C.www. Any Time. Control Panel> Power Options D. WPA Answer: C "Pass Any Exam. A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A. Hide a password document in the workstation D. ipconfig D. WPA2 D.com Ac tua lTe sts QUESTION NO: 823 .CompTIA 220-701: Practice Exam C.actualtests. sfc B.co m 249 ." . sigverif C.

perfmon." . C. primary services. D. Windows Spool Service C. Refuse the callers request and inform the police. driver level services. Which of the following services may need to be restarted? A. Print Spooler D. Which of the following should the employee do? A.actualtests. D. They state they need to upgrade the antivirus protection on the workstation. They ask the employee for their username and password. the print spooler requires other services to be running first. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A.com 250 Ac tua lTe sts .www. C. Any Time. registry level services.co m .msc "Pass Any Exam. dependency services. Answer: C QUESTION NO: 827 A print job fails to leave the queue. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. Give the caller the username and password. Printer Driver B. B. Give the caller the information and inform an IT manager.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Refuse the callers request and inform an IT manager. These types of services are known as: A. B.

Other companies use other names.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. Check the Device Manager for a wireless network device. how might a technician determine if the unit has WiFi capability? A. C. such as i. Without knowing the specifics of that model.actualtests.link and Lynx. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. eSATA C. A 32-bit operating system and a 64-bit processor C. 802. A 64-bit processor and a Vista Home Basic operating system B.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A. to describe their 1394 "Pass Any Exam. Any Time.co m . printmanagement. D. print D. A dual-core 32-bit processor and a 64-bit operating system D." .com 251 Ac tua lTe sts . Check forWiFi radio on/off switch on the function keys.CompTIA 220-701: Practice Exam B. B. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. IEEE 1394 D. services. Serial B.msc C.www. Check for an externalWiFi on/off toggle switch. Check for an external antenna.

Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. D. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time." C. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed. Which of the following is the BEST response? sts . I will let you know what happens after the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. Any Time. B. Well.co m . I am not replacing the hard drive. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. "Here is all my documentation for the repairs.www." . Which of the following is the BEST action? A. please read it and then get back to me with any questions." B.actualtests. C. "I replaced some of the computer parts and now it is functional. "Pass Any Exam. the phone rings. Your data should be fine. such as video devices." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. In the middle of doing the repair. Take the call.CompTIA 220-701: Practice Exam products. D. Have the phone onvibrate before starting the repair. which means delivering data at a guaranteed rate. Which of the following is the BEST response? A. C. "I am not sure if your data will be lost I will confirm with my manager. I cannot guarantee that your data will not be lost. which is the main circuit board for the PC. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Apologize and excuse oneself for a moment to take the call quickly outside the room. I replaced the motherboard.com 252 Ac A. This is because it is not only high speed but also supports isochronous data." B. This type of repair will not affect it.

B. Encrypt the sensitive data so that it cannot be read without a key. but let the client know that the client will be charged extra for the same repair nexttime. D. Immediately leave and go to another room to take the call and deal with the repair later. Biometric fingerprint scanner "Pass Any Exam. making C: the OS and D: the data.com 253 Ac A. Which of the following is the BEST response to the clients next repair order? A. Partition the drive into two logical drives.Attributes.co m .actualtests. Show the client how to put the keys back on. Partition the drive into two physical drives making C: the OS and D: the data. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. D. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Any Time. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard. while protecting the data from the operating system related issues? lTe sts . C. Hide the sensitive data from casual view using folder Properties ." . Refuse to do the repair until the client learns how to type with long fingernails. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A.www. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Front panel media lock B. Do the repair with a good attitude. Do the repair.CompTIA 220-701: Practice Exam D. Keylogger C. C. B.

CompTIA 220-701: Practice Exam D. D.co m 254 . UPS B. Replace all cooling fans with new ones. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. Cover the extra power plugs not being used with electrical tape. Which of the following is the BEST action to take? A." .actualtests. Answer: A "Pass Any Exam. Any Time. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Check for and remove outdated components. C. D. Remove excessive dust and loose items.www. B. C. Power strip C. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Tell the client they need to install a surge protector soon. Larger power supply D. Install an uninterruptible power supply (UPS). B. Leave it up to the client to take their own precautions.com Ac tua lTe sts . Which of the following devices would BEST help the user avoid further interruptions from short power failures? A.

Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly. Class B C. which of the following actions should be taken NEXT? A. Formulate a theory. Identify the problem.com Ac QUESTION NO: 843 tua lTe sts . Which of the following is the FIRST action to take? A.255. Increase the systems RAM. Establish a plan. Document the actions. B.255. Defragment the hard drive. Run CHKDSK on the hard drive. D. Class A B. C. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.255.0? A.0? "Pass Any Exam. Answer: B Which of the following network classes exists if the default subnet mask is 255. D. B. Class C D. C.0." .co m 255 .CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. They have had the system for two years and use it primarily to download photos. Any Time.www.actualtests. music and browse the Internet. Suggest purchasing a newer processor. The system specifications are still very good.

Class D tua Which of the following network classes exists if a hosts IP address is 192. Class A B. Class A B. Class B C.0. Class B C.www. Class C D. Any Time.22.168. Class B C. Class D "Pass Any Exam. Class C D. Class A B. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255. Class C D.co m 256 . Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.0." .1? lTe sts .0.1.actualtests.0.255.30.0? A. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Class A B.CompTIA 220-701: Practice Exam A. Class C D. Class B C.com Ac A.0? A.

D. Task Manager "Pass Any Exam. Class A B. C. static IP address.com Ac tua lTe sts A. Router C. reserved IP address. Class C D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10. Hub D. stationary IP address. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. B.1? A.www." . Switch B.actualtests.co Which of the following devices can automatically assign host IP addresses? m 257 . dynamic IP address. Bridge .1. Class B C. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A.172. Any Time.

B. right click on the print job and select pause. Double click theprinters icon. Answer: A "Pass Any Exam. right click on the print job and select delete. Virtual Memory D.com Ac tua lTe sts QUESTION NO: 853 . right click on the print job and select resume.co m 258 . right click on the print job and select cancel. Any Time. C. D. right click on the print job and select cancel. Double click theprinters icon. C.CompTIA 220-701: Practice Exam B. Double click theprinters icon. Answer: D How can a user temporarily stop an active print job when using Windows XP? A. The components driver is outdated. right click on the print job and select restart. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A.actualtests. B.www. D. Double click theprinters icon. C. Double click theprinters icon." . Device Manager C. B. The components driver is not found. Double click theprinters icon. The component is disabled. The component is not installed. right click on the print job and select restart. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A. Double click theprinters icon. D. Double click theprinters icon. right click on the print job and select properties.

com 259 Ac tua lTe sts . B. C. Simple file sharing has not been enabled on the host computer. D. Double click theprinters icon. 10 "Pass Any Exam. Any Time. Double click theprinters icon. B. right click on the print job and select restart. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A. right click on the print job and select cancel.www." . Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup.actualtests. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Which of the following is the MOST likely cause? A.co m . Print sharing has not been enabled on the host computer. Advanced B. The print drivers have not been installed on theusers remote computer. C. right click on the print job and select resume. Security D. right click on the print job and select properties. 5 B. D. The shared printer is not compatible with the host computers operating system. Ports C. Double click theprinters icon. Answer: C QUESTION NO: 857 In Printer Properties. Double click theprinters icon.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A.

The technician has verified that the unit is working properly and is now updating the customer on the event.ended questions.www. Which of the following responses would be BEST to use? . A user checking their personal email at an office. Any Time. Inform the customer of the expense that is being incurred. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Be sensitive to the customer's culture. Please inform me if the PC will be processing more work than for which it was designed. B. Please inform me if you continue to have any problems with this PC. C. lTe sts A technician has replaced a failed DIMM. C. B. Use technical acronyms to show your technical expertise. 15 D. Please inform me if you think you want me to come back and check it again tomorrow. A kiosk in a department store that looks up information in their online catalog.actualtests. Answer: D "Pass Any Exam. 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. D. D. B. C.CompTIA 220-701: Practice Exam C. D. A remote user updating the antivirus software on their notebook computer." . Only ask the customercloseD. A remote salesman must transfer contract data to the corporate office.com Ac tua A. Please try to be more conscious of static when using this PC.co m Answer: C 260 .

Answer: A QUESTION NO: 865 "Pass Any Exam. C. B.co m . Call the service manager and inform them of the current situation. Call the service manager and inform them that the new service call cannot be made in time. D. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. C. B. share this with the customer and take any preventative measures.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Document the entire event. Inform the customer of the steps taken during the repair and continue to the next service call. Call the service manager and inform them of the current situation.www. share this with the customer and take steps to minimize the reoccurrence. which of the following is the FIRST course of action to take? A. Unplug the workstation and begin the upgrade. C. Upgrade the hard drive and reboot the system." . Document the core actions and inform the customer the repair has been completed. B. Complete a full backup of the workstation before making any upgrades. D. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Which of the following would be the BEST choice to address this situation? A. Which of the following is the NEXT step to take? A. Call the customer and reschedule for another time. A new service call is received. with a response time to another site of two hours.com 261 Ac tua lTe sts . Remove the cover of the workstation case and use an ESD strap before the upgrade. Any Time. Before starting any work on the system.actualtests. Follow the manager's instructions. Call the new service customer and re-schedule the call for another time. Document the solution. D.

RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam.actualtests. C. TPM D. HPFS. VRAM C. Any Time.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . FAT32. Proper configuration of the BOOT. CDFS. D." . B.INI file C. CMOS B.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Installation of the NTLDR B. you can use only NTFS file system because only NTFS support encryption. Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A.com Ac tua lTe A. NTFS. Partitioning and formatting of the hard drive D. Installation of updated device drivers sts . Answer: C Explanation: To implement file encryption on your Windows 2000 computer. NTFS-E is an invalid file system name.www.

EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Double-sided B.CompTIA 220-701: Practice Exam A." . 802.www. ESD D. Any Time. and does not wish to lose any files in the process. USB 2. Windows Vista 64-bit edition D. Electrical surges C.actualtests. A. IEEE 1394a C. Which of the following is the MOST likely cause of the customers issues? A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Windows Vista Home Basic C. WindowsVista Ultimate "Pass Any Exam. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.com 263 Ac tua lTe sts .11g wireless signal. The customer has installed a new cordless telephone recently that uses the 2. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). RDRAM D.11n B.co m . Windows Vista Home Premium B. Dual-channel C. RFI B.0 D.4GHz spectrum.

Freeware D. lTe sts A user reports that none of their documents are printing. Amperage Answer: C Explanation: "Pass Any Exam. Any Time. DLLs E. Hertz C.actualtests. B. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. D.B . If the printer needs a firmware upgrade to print multiple documents at once. If the printer needs a memory upgrade to print multiple documents at once.com 264 Ac tua A." . The user sent ten different documents over a span of an hour. If the print spooler service needs to be configured for multi-page printing.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). C. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.www. WindowsVista Business Answer: D. Frequency B. Trojans C.CompTIA 220-701: Practice Exam E. A. Which of the following should the technician check FIRST? . Spyware B. Wattage D.co m Answer: A. If the printer needs the queue cleared.

" .com 265 Ac tua lTe sts . Nickel Metal-Hydride B. Any Time. It is standard among power supplies and has nothing to do with the devices connected to the power supply. reschedule for another time. Call another technician and have the other technician reschedule the appointment for another date. Pull over. D. 32 B. and explain the delay. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam. C. Lithium Ion D.actualtests. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. Which of the following is the BEST course of action? A. call the customer and cancel the appointment. Use an alternate route and get to the appointment ten minutes after the scheduled time. you must be careful about the wattage it provides. Alkaline C. call the customer from a mobile phone. Amperage and resistance are not selling points for power supplies. While replacing the power supply in your PC. QUESTION NO: 875 How many devices are supported on a single USB port? A.CompTIA 220-701: Practice Exam Power supplies are rated in watts. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.www. "Pass Any Exam. 127 D. 64 C. Pull over. B.co m . The technician had planned to arrive five minutes early.

B. Listen and ask questions using non-technical terms. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. QUESTION NO: 879 A. explain with authority. Any Time.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen. to boot the computer and retrieve the users data to a shared network drive. C. The user is attempting to install a local printer and has become frustrated and is berating the support staff. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. and an error message of a corrupted file." .co m Answer: A . Repeat the steps multiple times so that the user can understand the computer terms. The customer would like another computer so they can make their presentation that is due in an hour. the hard drive has failed and the data cannot be retrieved within the hour. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. Work quickly. After listening to the user. Remain calm and positive. B. using the various OS options available. Advise the user to not do anything else. Speak slowly. D. The company has provided remote control software. Shut down the computer. C. As the technician begins to evaluate the situation. Which of the following is the BEST method of working with this user? A. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. until the technician can arrive and work on the computer themselves. D. Which of the following is the BEST course of action? "Pass Any Exam. the customer demands the computer be replaced immediately.www. Which of the following is the BEST course of action? sts .

Immediately replace the hard drive with a new. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. The technician receives a call and the caller ID shows the call is from the technicians childs school. Listen calmly to the user. Document on the service record the steps the technician took to evaluate the drive." . Inform the customer about the need to take the call from the school. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. and then explain why they cannot get the printer installed themselves. Any Time. Ignore the call. Immediately stop working and leave the room to answer the call. explaining to the user the unit will be restored as quickly as possible. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. Which of the following is the BEST course of action? A. C. such as a data recovery service. D. Which of the following options is the BEST course of action? A. explaining you will remote into the computer and assist in installing the printer. C. Remain positive with the user.actualtests.www. D. B. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down.CompTIA 220-701: Practice Exam A. C.co m 267 . what has happened to the drive and explain the options available. larger model. B. until they have completely calmed down. The customer states they have important documents and photos on the drive which cannot be replaced. in case the customer decides to sue for loss of data.com Ac tua lTe sts . they determine that the hard drive has failed. and then tell the user to try the install once again. B. as the school can be contacted later in day. While the user is talking. Explain to the customer in non-technical terms. use MMC to grant administrative rights to the user. D. conducting an initial evaluation of the problem with the customer. but the data is gone. Answer: D "Pass Any Exam. Request the customer to leave the room while the call is answered.

Replace the PS2 keyboard with a USB keyboard and try again. C. B. Question the customer on any changes made to the computer before installing the video card. Install an on hand video card and show the customer it is repaired. D.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Discuss options acceptable to the customer to address the issue.www.co m The technician has completed the repair action on the computer. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. . Which of the following would be the NEXT evaluation step? tua lTe sts A. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. D. C." . Test the computer to determine the probable cause of failure. Re-evaluate the repair theory to ensure the issue will not occur again. B. Which of the following is the NEXT step to take? "Pass Any Exam. Which of the following is the NEXT course of action? . Boot to BIOS/setup and confirm the hardware settings are correct. Which of the following is the NEXT step to take? A. D. Any Time. the video card is failing. Document the evaluation and actions taken. C. B. Question the user to insure they do not attempt to make changes and break the computer again. Check the power connections to the equipment and see if there is a surge protector in use. Check the work area and keyboard for foreign substances.actualtests. They have checked the printer and found coworkers have been printing documents.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Establish the probable cause of the card failure for the customer.

B. C. Which of the following describes the NEXT step to take? lTe sts .CompTIA 220-701: Practice Exam A. After installing the card with the administrative account. Which of the following actions will BEST resolve the issue? A. Install the card using the customers log in." . Ask the customer if they have installed a local printer at home. C. The technician has to turn on plug and play before the scanner will work. D. have the customer test the card using their log in. Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. C. as this may have deleted the network printer. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. and then configure the card using the administrative account. After inserting the PCMCIA card. After installing the card. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. D.actualtests. Ask the customer to open the printer properties and check the page size and paper orientation. plug in the scanner. The technician has to boot.www. Any Time.co m 269 . D. Answer: B QUESTION NO: 888 A. ensure the phone and modem properties are set for the local area code. and then install the drivers. The technician needs to install the scanner using the instructions provided. Check that the network printer is connected to the USB port on theusers computer.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. B. check Network Places to ensure proper card functionality. The technician has to use Device Manager to update the drivers and then attach the scanner. B.

NETBEUI is unavailable on non-Windows operating systems. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks. C. the embedded keyboard will not function correctly. Any Time. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. If the external keyboard number lock is toggled on. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. B.www. When the Bluetooth function is enabled. B. B.actualtests. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). TELNET C. Docking stations will only work if an external power supply is connected. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. "Pass Any Exam. Bluetooth devices will need to add the security code.co m . The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. NETBEUI is designed to be used on small size LANs. HTTP B. NETBEUI can only be used on pre-Windows NT networks.CompTIA 220-701: Practice Exam A. DNS D. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. the Infraredport will no longer function." . D. A.com 270 Ac A. D. If wireless security is enabled on the network. C. C.

D:\i386\utilities\console D. NETBEUI is not a routable protocol. D:\i386\tools\console B. They have no moving parts and can tolerate vibration.www. turn the printer off and on. Any Time. tua lTe sts A customer reports that a computer can no longer print. Reinstall the printer drivers. ensure the device is still online. and send a print job. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A. They require more power than other drive types. run a print engine test. E. Verify which printer the customer prints to. They are susceptible to failure typically caused by strong vibration or rough handling. D. D. Which of the following is the BEST approach the technician should take? . and begin running diagnostics on the printer. NETBEUI can only be used with DHCP. Answer: A.D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A.co m Answer: D 271 . The customer works at a company where the users all print to networked printers. They have a larger platter than other magnetic devices. and verify the correct tray is being selected before printing. B.com Ac A. C.actualtests.CompTIA 220-701: Practice Exam D. C. turn the printer off and on. Redirect the customer to another printer if available. D:\i386\tools /cmdcons C. and then attempt to print from the computer. is setup as the default printer." . B. Ask the customer which printer the customer prints to. "Pass Any Exam. run a self-test.

C. which of the following holds true? A. and CD media. IDE drive C. more reliable. Solid state drives are faster. and require more power. Any Time. magnetic drives. DVD drives can readBlu-Ray media. more reliable. B. Blu-Ray drives can read Blu-Ray media. Blu-Ray drives can read Blu-Ray media. C. but not CD media. and CD media. DVD media." . D. Flash drive D. and require less power. DVD media. DVD media. DVD drives can readBlu-Ray media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. and require more power. more reliable. DVD media.co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. D. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam. but not CD media. B. Solid state drives are faster. Solid state drives are slower. more reliable. and require less power.com Ac tua lTe A. USB hard drive B.www.actualtests. SATA drive sts . Solid state drives are slower.

B. A switch interconnects one or more networks. FTPS C. 23 D. Which of the following ports needs to be blocked to prevent Internet access? A. HTTPS D.com 273 Ac tua lTe QUESTION NO: 901 sts . by default? A. Liquid cooling systems are less effective at cooling the processor. D. 21 C. "Pass Any Exam. C. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. where a router interconnects devices on a network. A router broadcasts all data packets that are sent on the network. and a switch transmits data directly to the device. FTP B.co m ." . where a router interconnects one or more networks. Liquid cooling systems are less efficient than the traditionalheatsink technology.www.CompTIA 220-701: Practice Exam A.actualtests. Any Time. C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. B. 20 B. A switch interconnects devices on the same network to be able to communicate. Liquid cooling systems are more effective at cooling the processor.

Backup the hard drive. B." . Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional. Wake on LAN (WOL) B. Partition the hard drive. Standby C.co m 274 . which of the following is the BEST task to perform? A. FAT32 C. Any Time. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC.www. which of the following file system formats would be the BEST choice for security purposes? A. Suspend D.CompTIA 220-701: Practice Exam D. A switch broadcasts all data packets that are sent on the network.com Ac tua lTe sts . and a router transmits data directly to the device. C. Hibernate Answer: D "Pass Any Exam. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. CDFS D.actualtests. NTFS B. D. Format the hard drive. Update the device drivers.

" . Device Manager B. System Information C.www.co m . QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. SAFER+ is used to encrypt Bluetooth communications. but that could be easily hacked.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. Any Time.actualtests. WEP was the original encryption standard developed for WiFi networks. Disk Management D.com 275 Ac tua lTe sts . but WPA2 was the most secure standard. Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A. WPA was an upgrade. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. WEP B. WEP2 C. Encryption type D. WPA2 Answer: D Explanation: WPA2 is the more secure 802.11i network standard that ensures the most secure wireless encryption. WPA D. Broadcast name B. Security key used C.

C. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. D. Which of the following has MOST likely been performed? A.www. Ctrl + Alt + L D. A malicious program that spreads itself in a system without the need of a host. Port 25 is no longer being used. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . B. B. Any Time. "Pass Any Exam." . A program that is used to track user information for commercial reasons. Port 25 has been opened. Malicious code that can propagate itself to different host files. Ctrl + Alt + Esc B. Drive lock D.actualtests. QUESTION NO: 910 Which of the following BEST describes a virus? A.co m 276 . A program that appears to be harmless but has a malicious agenda.com Ac A. IR scanner B.CompTIA 220-701: Practice Exam A. Windows Key + D C. Fingerprint scanner C.

Data has been restored. Username and password B. Port 25 is running at full duplex.com 277 Ac tua lTe sts . D. BIOS security D. Port 25 is setup for port forwarding.CompTIA 220-701: Practice Exam C.www. Data has been backed up. Solid state Answer: D "Pass Any Exam. The hard drive is set to pre-format conditions. SATA B. B. PATA D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A." . Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A. m Answer: B .co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. C. IDE C. Biometrics C. D. The hard drive has been reformatted. Any Time. Which of following drive types did the technician install? A.actualtests. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside.

7GB? A.com Ac tua lTe sts . Any Time. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4.actualtests. IR keyboard D.www. Floppy disk C. Laser barcode reader C. Dual-layer DVD B. FDD D. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4." . Optical C.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. CCD barcode reader B. Solid state B.7GB of data. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A.co m 278 . Single-layer DVD D.

Control Panel C. HDMI B.co m 279 . DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.www. S-Video C. Task Manager B.com Ac A. Event Viewer "Pass Any Exam." . VGA D. Degauss D. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .actualtests. Auto Alignment B. Task Bar D. My Network Places B. Resolution C. My Computer D. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. Start Menu C. Any Time.CompTIA 220-701: Practice Exam A.

www. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. Password C. "Pass Any Exam. DSL D.co Which of the following network connections uses an analog signal? m 280 ." . Cable D. Dial-up B. Fingerprint scan B. Satellite C. Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A.actualtests. Which of the following is an example of this feature? tua lTe sts A. Dial-up C.com Ac Biometric authentication is a security feature preventing access to a device. Satellite . Wireless B. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Verbal recognition D.

800Mbps D. PDAs "Pass Any Exam. 5 meters (16 feet) B. Any Time. Cell phones B. USB 2. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. USB 1.com Ac tua lTe sts .actualtests." .1 C. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. 7 meters (23 feet) C.0 B.co m 281 .www.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.0 interface? A. IEEE 1394a D. 10 meters (33 feet) D. Notebooks C. 400Mbps B. Desktop PCs D. 480Mbps C.

Control Panel > System Applet > Properties > Advanced Tab D. 400Mbps D. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam.actualtests.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 150Mbps B. 800Mbps . 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 15 C. Any Time. 63 D." . 300Mbps C. 7 B.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 . Right click on My Computer > Properties > Computer Name Tab B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A.www. Right click on My Computer > Properties > Network Identification Tab C.

co m . Windows Server 2003 C. Laptop LCD screen B. which of the following is the proper way to delete a print job in queue? A.RW drive Answer: B QUESTION NO: 934 In Windows XP. Any Time.CompTIA 220-701: Practice Exam A. Intel Core 2 Duo "Pass Any Exam. Intel Itanium C.actualtests. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts . CRT monitor C. Windows 2000 Professional D. USB mouse D. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C.www.com 283 Ac A. Intel Pentium 4 Extreme Edition D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D." . WindowsVista Business B. Optical DVD. Intel Pentium M B.

Which of the following is the MOST likely cause of this situation? A. B. 6-pin male to 4-pin female B. C. Which of the following is the BEST reason why this fix worked? A. D. Answer: B "Pass Any Exam. 9-pin male to male C. Newer ATX power supplies do not use pins 21 through 24. the cable is plugged in and the PC is up and running. C." . D. The NumLock option is enabled. Older ATX power supplies have a separate P4 connector. Which of the following is the correct cable to use? A. After clearing it with the manufacturer.com Ac QUESTION NO: 939 tua lTe sts . the technician observes the motherboards main power connector has less pins than the new power supply cable.www. The FilterKeys option is enabled. numbers appear on the screen. B. Newer ATX power supplies are 20/24 pin compatible.actualtests. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. Any Time. The ToggleKeys option is enabled. Answer: B While replacing an ATX power supply in an older model desktop PC.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Older ATX power supplies are no longer available.co m 284 . 4-pin male to male D. The StickyKeys option is enabled.

On the front side bus D.com Ac tua lTe sts ." . Print queue C. Printer settings D. SODIMM D. Cable C. DDR2 C. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. Fiber B. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. RDRAM "Pass Any Exam. Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. On thesouthbridge chip C.www. Print test page B.co m 285 .actualtests. DSL D. Any Time. Between the CPU and RAM B. SDRAM B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A.

801.actualtests.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . has the GREATEST throughput and amount of coverage? tua lTe sts A.www. by default." .com Ac Which of the following wireless types. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A. ST C. Plenum B. Non-plenum C. 802.11n C. UTP . STP D. Any Time. BNC B.11g D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. 802.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. 802. RJ-45 D.11a B.

com 287 Ac A. Which of the following threats has been attempted? sts . Press ctrl + alt + delete on the keyboard.www. Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Any Time. C. Update the keyboard drivers. Denial of Service (DoS) attack D. Social engineering B.CompTIA 220-701: Practice Exam A. Re-install the OS. Maximum input voltage B. Dealing appropriately with confidential materials B. Maximum output wattage D. Which of the following is the NEXT step in the troubleshooting process? A. Attach an external keyboard.co m . Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department." .actualtests. The technician explains this is against company policy. D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Compliance in the workplace "Pass Any Exam. B. Trojan attack C. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum resistance C.

Task scheduler C.CompTIA 220-701: Practice Exam C." . Exceptions C. and ATM. Professionalism in the workplace D.com 288 Ac tua A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. Despite the stricter performance specifications. 328 meters (1076 feet) B. It is company policy that all documents be labeled even if they are not sensitive. Cultural Sensitivity D. A. 150 meters (492 feet) "Pass Any Exam.R.A. Any Time.www. token ring. Event Viewer B. Self monitoring. Configuration Utility D. Unclassified B. Which of the following security elements governs data sensitivity? A.actualtests.M. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.co m . Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services. 30 meters (100 feet) D. 100 meters (328 feet) C. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Which of the following should be used? sts QUESTION NO: 952 . analysis and reporting technology (S.

Alkaline D. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.com 289 Ac tua lTe sts . Native resolution B. fixed resolution of an LCD is called the native resolution.www. Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. NiMH C. Pixelation D.co m Explanation: The single. Contrast ratio C. . Besides they only receive charge if the voltage is low. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Any Time. A. This chemistry has a high energy density and is lightweight.actualtests." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. NiCd B. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A.

Portability B. The processor must support ACPI. Higher-quality construction Which of the following is not a requirement for ACPI to function? A. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. basic input/output system (BIOS). .co m Answer: B 290 . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers.CompTIA 220-701: Practice Exam A. In addition.www. The BIOS must support ACPI B. and the operating system. You always need to compromise in configuration when you purchase a laptop in your decided budget. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. True B. Desktop replacement D. YOU must be running Windows 95 or later C. Any Time. Answer: B Explanation: You need Windows 98 or later to use ACPI. the motherboard and processor must support the standard. The motherboard must support ACPI D.actualtests. Increased performance C.com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance. ACPI must be supported by the computer motherboard. QUESTION NO: 959 "Pass Any Exam." .

The SIMM is the predecessor to the DIMM. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. 72-pin SIMM C.www.5v." .actualtests. Touchpad B.com Ac tua lTe sts . EMI Answer: A "Pass Any Exam. Point stick D.co m 291 . 184-pin DIMM D. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. such as wireless communications. RFI B. 168-pin DIMM B. The SDR SDRAM uses DIMMs with 168 pins. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. Any Time. Mouse C. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. 200 MHz and 266 MHz with operational voltage 2. ESD C. CRT D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit.

com 292 Ac tua lTe sts A. Another computer with the same video card B.SYS B." . thus forming an image on the drum? "Pass Any Exam. C. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. DOS B. . The video card manufacturer's website C. Worm C. Logic bomb D.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers.www. D.co m What does Safe Mode allow you to do? . Windows loads only basic files and drivers so that you can find out the configuration errors easily. Any Time. Run Windows without processing AUTO EXEC.BAT and CON FIG. Where could you check for troubleshooting information? (Choose all that apply.actualtests. Start Windows using only basic files and drivers. The manual that came with the card D. The server log Answer: B.) A. Skip loading the Registry. Boot the system without scanning drives.C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A.

Developing D. D.co m 293 .com Ac tua A password generator can be part of a password manager. Brokenfuser Answer: B QUESTION NO: 967 A. Transferring C. Generators create new passwords every time a user signs in to prevent social engineering. Generators eliminate the requirement to establish log-in attempt limitations. thus forming an image on the drum. RDISK.actualtests.www." . Writing B. Any Time.EXE "Pass Any Exam. Generators eliminate a user's tendency to create passwords that can be a security liability. Automated System Recovery (ASR) B. What can we benefit from a password generator? lTe sts . it can be easier to use a password generator based on that set of rules than to manually create passwords. B. C. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Defective toner cartridge B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Worn pickup rollers C. When a password policy enforces complex rules. Generators extend the requirement to periodically change passwords.CompTIA 220-701: Practice Exam A. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. Dirty drum D.

Enhanced Startup Disk (ESD) D. False Answer: A QUESTION NO: 970 Of the following voltage pairings.com 294 Ac tua lTe sts . of power supplies and AC adapters? A. you need to use Automated System Recovery (ASR).co m . AC in. CSMA/CD "Pass Any Exam. DC out D." . AC out Answer: C Explanation: The AC in. OSI B. CSMA/CA D. and CD media.actualtests. ISO C.CompTIA 220-701: Practice Exam C. DVD media. QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. respectively. A. AC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC in. True B. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. which one accurately represents the input and output. DC out C. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. Any Time. AC out B. DC in.www.

" .11g. QUESTION NO: 973 Answer: B. you need to select the normal backup type. Copy backs up all files but does not clear the archive bit. 802. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.4GHz radio frequency range and are directly compatible with each other are 802.11a operates in the 5GHz range and 802.com 295 Ac A.11a B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A. Although Incremental backup clears the archive bit. it only backs up files the files that have changed since the last backup. 802. Incremental D. 802. 802.11b and 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Any Time.11d D. Complete B.www.co m .11d is not a commonly implemented standard.actualtests.11b C.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.) lTe sts . Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.11g tua Which of the following wireless IEEE standards operate on the 2. There is no such option as Complete backup. Normal C. 802.

88MB. Mantraps C. 2.www.EXE D. Security zones D.CompTIA 220-701: Practice Exam A.EXE C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.co m 296 . Perimeter security B. It is the first layer of access control that is intended to delay or deter entrance into a facility.actualtests.88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A.44MB D. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility.BAT B. 1. Any Time. QUESTION NO: 977 "Pass Any Exam.44MB. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. INSTALL. 720KB C. SETUP. . WINNT32." . WINNT. The extended-density 3½? floppy diskettes can be formatted to 2. 360KB B.

Boot file issues Answer: C "Pass Any Exam.Only attributes on the file before you replace the file? A." . Swap file issues OE. Configuration file issues C. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. and ReaD.CompTIA 220-701: Practice Exam In order to delete and/or replace system files.www.actualtests. True B. Star B.BAT issues D. AUTO EXEC.co m . ATT RIB D. A. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A. BUS C. ERASE C. and then remove it from laptop. Ring D. System. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A.com 297 Ac tua lTe sts . which command do you use to remove the Hidden. UNDELETE B. System files not found B. Any Time.

" . True B. Which type of attack is probably occurring? A. m 298 . False tua QUESTION NO: 983 lTe Answer: A sts A. Read Only C.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. False . Smurf attack C.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. System "Pass Any Exam. Archive D. True B. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A. Hidden. B. The server indicates that it has exceeded its session limit.www. Virus attack D. Any Time.actualtests. TCPACKattack B.com Ac A.

D QUESTION NO: 986 A. Archive.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. and System attributes on the files. True "Pass Any Exam. Refer to the following Internet connectivity methods.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden." . The attributes such as Encryption and Compression are not supported by FAT 32. eSATA and Express Card/54 are examples of hot pluggable devices A. HTTP D. port 443 and port 80 have been disabled.www. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts . Telnet B.C. What services are associated with these ports? (Choose two. QUESTION NO: 985 You are administering a system that has been locked down for security reasons.) A. You notice that among all of the other ports. Compression Answer: A. They are supported by NTFS files system. DSL D.actualtests. Read Only. HTTPS Answer: C.co m 299 .CompTIA 220-701: Practice Exam E. FTP C.B. Satellite C. Any Time. Dial-up Answer: C QUESTION NO: 987 USB. Cable B.

Because it is antiquated technology. floppy drives have a 5.co Answer: D m 300 .CompTIA 220-701: Practice Exam B." . User Accounts C.ROM drives. floppy disk drives can no longer be purchased new. Like DVD. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. the floppy drive requires no external access. LCD D. LED Answer: B QUESTION NO: 990 Which of the following password. CCFL C. Although some drives might not clearly key the receptacle for the Berg power connector. CRT B.actualtests.com Ac tua lTe sts QUESTION NO: 989 . B. Any Time. Like a hard drive. you must insert the connector correctly or the drive can be damaged. D. POST B. once setup.25-inch form factor and must be installed in the larger drive bays C.www. LDAP Answer: C "Pass Any Exam. is necessary to be entered before booting into the operating system? A. BIOS D. Hide answers/explanations Atypical backlight technology is A.

Floppy D. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. however.www. B. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. D.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Which of the following feature enables that? A. a portable computer with a docking station is generally connected to a local wired network. Live CD B. "Pass Any Exam. which statement concerning CPU and RAM configuration is most true? A. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. C. Roaming profile B.com Ac tua lTe sts ." .co m 301 . Any Time. the portable computer will automatically connect to a wireless network. For example. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Driver signing D. modern operating system on a computer lacking mutable secondary storage? A. Network C. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.actualtests. Hardware profile C. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. if it is used in a hotel or on an airplane.

a customer calls you and is wondering what requires special attention if he wants to ship a laptop. HTTP sts . Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. FTP B. During your working hours. Remove LCD C. As an experienced technician. VPN C. Remove PC card adapters B.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m ." .com 302 Ac tua lTe A. Remove DVD.www.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. malicious software that is self-replicating and self-propagating B. malicious software that monitors Internet surfing habits C.actualtests. Remove Backlight D. malicious software that changes the user's home page D. WAN D. what is your recommendation so as to avoid the potential damage during transit? A. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company.

A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. Subnet mask C. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. Default gateway D.co m 303 . C:\System32\Win B. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. DNS server Answer: A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.actualtests. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. C:\System\Windows32 C. D. C. True B.B A.www. B. C:\Win\System32 "Pass Any Exam.com Ac tua lTe Refer to the following descriptions. Any Time. IP address B. A VPN is a secured line of communication between two points through a public network." .) A.

C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A.actualtests. Screen D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. Any Time.www. what is the error that will be generated? .com Ac tua lTe A. It also occurs when a program tries to access a memory address which does not exist. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. System lock-up sts When a Windows-based application attempts to access memory another program is using. Illegal operation D.co QUESTION NO: 1002 m 304 . Socket479 B." . General protection fault C. Inverter C. ZIF C.CompTIA 220-701: Practice Exam D. Windows protection error B. SPGA "Pass Any Exam. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. Backlight B. LPGA D.

The dual layer capacity of Blu -ray disk is 50 GB. single-layer DVD.actualtests. Left-clicking the mouse and double-clicking the Taskbar C. pausing until the pointer turns into a double-headed arrow. Any Time. single-layerBlu-ray disc C. Single-sided. No other given options can store roughly more than 17GB of data.com Ac A." . Double-sided.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. Host adapter Answer: A "Pass Any Exam. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A. double-layer DVD+R B. Highlighting the Taskbar and double-clicking in the center tua lTe sts .www. Right-clicking the mouse and dragging the Taskbar to make it bigger B.co m 305 . and then clicking and dragging D. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Moving the mouse pointer to the top of the Taskbar.R D. Hard disk D. Double-sided. Double-sided. Controller C. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. Drive interface B.

co m . take advantage of human shortcoming to gain access that should otherwise be denied. Some attacks. Power surge D.com 306 Ac tua lTe sts . Any Time. QUESTION NO: 1007 To increase security. A HDD magnetically stores data on discs that are known as platters." . you're trying to educate users on the importance of security. Which port will you need to block to prevent Telnet from being used? A. and a host adapter.CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. What term do you use to describe attacks of this type? A. you notice a discolored area. you explain. 23 D.actualtests. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. Spilled liquid B. Biometrics "Pass Any Exam. controller. Improper manufacture C. 21 B.www. What is usually a cause of this? A. you decide to use your firewall to block the Telnet protocol. IDS system C. Perimeter security D. Social engineering B. 22 C. You explain to them that not every attack depends on implementing advanced technological methods. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system.

A. Any Time. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.co m 307 . 63 D. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. /? B.actualtests.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple.link and Lynx. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. Other companies make use of other named such as i. 15 B.www. 127 C. /more Answer: A QUESTION NO: 1012 "Pass Any Exam. lTe sts . to describe their 1394 products. It was used with trademarked name FireWire. which can connect up to __peripherals in a daisy-chained topology. /and D. /help C." . such as video devices.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment.

sts .CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. B.actualtests. Click Start-> All Programs-> Search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Ipconfig C. D. Any Time.co m 308 . Toner cartridge C. Ink cartridge B. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Daisy wheel D. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Tracert D. Toner cartridge are used in Laser toner cartridges contain dry ink (toner)." . how can you start a search for files and folders? A.www. C. Click Start-> Search. Ping B.exe at the command prompt. This ink is fired through Ink Cartridge.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. Run search. Answer: D "Pass Any Exam. Left-click a directory and choose Find.

Display an OSHA poster in a prominent location.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.actualtests. Use a cart for heavy objects. Carry monitors with the glass face away from your body. Lift by bending over at the waist." . C. C. B.18. Answer: B.com 309 Ac tua lTe sts A.www.) A. Class A B.C. B. Provide properly maintained tools and equipment.1. D.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. which of the following are good procedures to follow? (Choose all that apply.) A.co m You have a computer with the IP address 171. What class is this address? . This is not a valid IP address . Class C D.226.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Any Time. D. Attend yearly OSHA safe work environment seminars. Ensure that there are no safety hazards in your path. Answer: C. Keep records of accident reports. AT system connector B. Class B C. Berg "Pass Any Exam.

) A. For example." .CompTIA 220-701: Practice Exam C. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. S4 QUESTION NO: 1020 A. An overheating printer C. S3 D.www. A faulty transfer corona wire B. to a laptop.actualtests. Any Time. A broken cleaning blade Answer: C. without sacrificing the mobile computing functionality of the machine. you see residue from previous images on the output. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. What two things are the most likely causes of this problem? (Choose two. Molex D. . S1 B.co m Answer: C 310 . S2 C.D QUESTION NO: 1022 "Pass Any Exam. as well as additional ports. True B. ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A.com Ac tua lTe sts The docking station adds expansion capabilities. A bad erasure lamp D.

B. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Memory cards C.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Ask the customer to check daily to see when it is completed.www. while Berg connectors are used with floppy drives. Before leaving the Repair Center. Therefore they use Molex connectors. you are responsible for fixing the problem. B. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. So. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. Ask the customer when they would like to have the work completed. there is something wrong with it. Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. but he has no idea what the problem is. Thumb drives B. Give the customer an estimated time for repair based on the technicians assessment. The technician will get back to them as soon as possible. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9.state drives D. SoliD. What is the best answer to that? A. he takes the computer to the Repair Center and as a technician. C. D. C. Any Time." . Inform the customer that others are waiting.actualtests.co m . Recently. SATA hard drives most often use the same type of power connector as PATA hard drives. The 4 pin Berg connectors provide power "Pass Any Exam. D. Molex connectors are used with PATA hard drives.com 311 Ac tua lTe sts . the customer is anxious to know when he might come back to pick up his computer.

CompTIA 220-701: Practice Exam supply to floppy drives.actualtests.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.000 volts is below human sensation. 300.000volts C. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Both SATA Power connector and Molex connector cannot be used on the same drive. Netbook D. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. lTe sts . The charge below 3. It has a fliparound screen and can be held like a large notebook. Luggable B. 300volts B. 3." .com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. It also allows you to write notes directly on the screen with a special pen called stylus. "Pass Any Exam. Tablet C. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. SATA hard drives and PATA hard drives do not use the same type of power connector.000 volts to feel a shock.000volts D.co m .www. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. The P8 and P9 connectors are used by AT-based motherboards. Any Time. 30.

eSATA and Express Card/54 are examples of hot pluggable devices A.www. Any Time.co m 313 . False Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.actualtests.com Ac tua lTe sts . True B." .

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->