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220-701

220-701

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Published by: dush_19 on Apr 15, 2012
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CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 2.0

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following memory types has a clock speed of 400MHz? A. PC133 B. PC2700 C. PC3200 D. PC10600 Answer: C

QUESTION NO: 2 A technician receives a Windows laptop that has not been operating correctly since a user changed some registry settings by mistake. Which of the following should be attempted FIRST? A. Reset the CMOS B. Rollback to a restore point C. Boot into Safe Mode D. Reconfigure the BIOS Answer: B

QUESTION NO: 3

A technician encounters an IP address of 191.15.20.1. The IP address is a member of which of the following classes? A. Class A B. Class B C. Class C D. Class D Answer: B

QUESTION NO: 4 Which of the following cables allows for the transfer of video and sound? A. VGA B. S-Video C. DVI "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-701: Practice Exam D. HDMI Answer: D

QUESTION NO: 5 Which of the following is placed directly on the CPU in a new computer system to aid in the cooling process? A. Heatsink B. Fan C. Liquid cooling system D. Thermal compound

QUESTION NO: 6

Answer: B

QUESTION NO: 7

Which of the following printer types is the BEST for a technician to recommend to a company needing to print 10,000 black and white pages per month? A. Laser B. Thermal C. Inkjet D. Dot Matrix Answer: A

QUESTION NO: 8

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A. Ask the customer to speak with someone else that may be able to help. B. Ask open-ended questions to narrow the scope of the problem. C. Ask a co-worker what the customer is trying to explain. D. Ask focused questions that lead the customer with yes or no answers.

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When determining a customer's specific issue, which of the following is the BEST approach?

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Answer: A

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CompTIA 220-701: Practice Exam Which of the following keyboard combinations will lock a Windows XP workstation? A. Windows Key + L B. CTRL + ALT + Delete C. Windows Key + CTRL + Backspace D. Windows Key + CTRL + Escape Answer: B

QUESTION NO: 9 A customer wants to be able to search the Internet wirelessly with their laptop, from any location. Which of the following devices would be MOST effective in achieving this? A. Bluetooth card B. 802.11 a/b/gWiFicard C. 802.11nWiFi card D. Cellular WAN card Answer: D

A. Upgrade the BIOS. B. Release the LCD cutoff switch. C. Toggle theWiFi switch. D. Toggle theFn key. Answer: D

QUESTION NO: 11 A technician has determined that the primary hard drive has failed and the defective hard drive has been replaced. According to the troubleshooting process, which of the following steps would come NEXT? A. Document the setting.

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A customer wants to connect an external projector to a laptop. The projector is plugged into the external video port but no video is shown on the projector. Which of the following will correct the problem?

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QUESTION NO: 10

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CompTIA 220-701: Practice Exam B. Establish a probable cause. C. Verify full system operation. D. Question the user. Answer: C

QUESTION NO: 12 Which of the following commands is used to bring up the interface that allows a technician to edit startup services and applications? A. msinfo32 B. cmd C. dxdiag D. msconfig Answer: D

Most people know that the more programs you have running on your computer at once, the more likely it is that your computer will either run slowly or even crash. What most people don't know is that every time you boot your computer a whole mess of "hidden" programs load in the background. Some of these hidden programs are essential, but most aren't. Turning off some of these hidden programs can significantly increase your computer's performance and reliability.

QUESTION NO: 13

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Explanation: Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply " MSCONFIG. " Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

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CompTIA 220-701: Practice Exam Which of the following Windows Vista versions can be installed on a system with 512MB of RAM and a 40GB HDD? A. Home Basic B. Home Premium C. Ultimate D. Business Answer: A

QUESTION NO: 14 Which of the following is an example of a manufacturer's image stored on a hard drive? A. Factory Recovery Partition B. OEM Version C. Recovery CD D. Network Install Answer: A

802.11n has the potential to support up to: A. 11Mbps. B. 20Mbps. C. 54Mbps. D. 100Mbps. Answer: C

QUESTION NO: 16 A CRT monitor is flickering very rapidly, making it very uncomfortable to view. This can be corrected by: A. Adjusting the refresh rate. B. Adjusting the dot pitch. C. Degaussing the monitor. D. Adjusting the resolution.

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QUESTION NO: 15

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Flash C. HDD Answer: D QUESTION NO: 20 "Pass Any Exam. The PC needs a NLX to ATX adapter. Any Time.com Ac tua lTe A. SDD B. Tape D. The PC needs a 26-to-20 pin ATX adapter. B. Intrusion detection C. Which of the following is needed to solve this issue? A. Answer: C QUESTION NO: 18 Answer: B QUESTION NO: 19 Which of the following media types is MOST affected by the RPM rating? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 17 A PC is having its PSU replaced and the new PSU has a connector that is too large for the motherboard's socket. C. Which of the following can be disabled in the BIOS to prevent this message from appearing? . WiFi Protected Access (WPA) D." .co m 7 . Firewall sts Every time the computer starts a technician receives a message saying that the computer case has been opened. D. The PC needs an AT-to-ATX adapter.www. The PC needs a 24-to-20 pin ATX adapter. Trusted Platform Module (TPM) B.actualtests.

Any Time. 6-pin mini-DIN D. Device Manager> expand 'Sound.actualtests. Cable C.co m Which of the following connectors are used for musical equipment? 8 . Start > Control Panel > Administrative Tools > Sound Devices > 'Update Driver' D.com Ac tua lTe sts A." . how would the technician update the driver? A. Start > Control Panel > Administrative Tools > Update Drivers>double click on 'Sound Card' C. DVI B. System Information B.www. Hardware Compatibility List "Pass Any Exam. After extracting the driver.CompTIA 220-701: Practice Exam A technician downloads an updated version of the driver for a sound card in Windows XP. HDMI . Device Manager>Driver tab> Update Driver> Double click on the name of the sound card under 'Sound. MIDI C. video and game controllers' Answer: A QUESTION NO: 21 Answer: B QUESTION NO: 22 Which of the following broadband technologies provides the FASTEST bandwidth speeds? A. video and game controllers'>double click on the name of the sound card> Troubleshoot' B. Fiber Answer: D QUESTION NO: 23 Which of the following Windows utilities will identify issues with drivers and programs running under Windows XP? A. Satellite D. DSL B.

0-255. and 2 short beeps. B.255.co m Answer: A . Sound card B.0.CompTIA 220-701: Practice Exam C. sts In the laser printing process.com 9 Ac tua lTe A. C.255.0 QUESTION NO: 25 Answer: B QUESTION NO: 26 A computer fails POST with 1 long. Power supply C.0-223. Which of the following components has MOST likely failed? A.0.255 C. 192. the beep codes may vary. However.0. A wax-based substance is melted and applied directly to the media.255.255 B. because of the wide variety of models shipping with this BIOS.255.actualtests.255.0. Any Time.1-126.0. Toner is sprayed to the media. Watson D. 1.255 D.255.1.0. "Pass Any Exam.www. D. NIC D.0-191." . Program Compatibility Wizard Answer: C QUESTION NO: 24 Which of the following IP ranges is Class C? A. which of the following is true? . 128.255. Dr.255. Video card Answer: D Explanation: IBM BIOS beep codes Below are IBM BIOS Beep codes that can occur.1. Toner is applied to a photoconductor and transferred to the media. Heat is applied to heat-sensitive media to create an image. 224.

the technician discovers that the user was eating lunch while typing the document. Which of the following describes the method the technician would MOST likely use? tua lTe sts A. Floppy B. NAT translation D. The technician comes to the conclusion that liquid was "Pass Any Exam. PXE Answer: B QUESTION NO: 30 A technician is repairing a keyboard issue. BNC . Blu-Ray D. WPA encryption B.actualtests. Any Time. After questioning the user.co Which of the following connector types is used on CAT5e cable? m . RJ-45 B. DVD C. in which the keys are not typing anything within document editing software.CompTIA 220-701: Practice Exam QUESTION NO: 27 Which of the following wireless network features grants the ability to select which devices connect to a wireless network based on a device's hardware address? A." . RJ-11 D. ST C.www. SSID broadcasting Answer: B QUESTION NO: 28 Answer: A QUESTION NO: 29 A. MAC filtering C.com 10 Ac A technician is installing Windows Vista onto a new computer locally.

" . Replace the fuser in this printer.CompTIA 220-701: Practice Exam spilled onto the keyboard. AGP and ISA cards) used 5 V or 3. because most of the electronic components (CPU. PCI . Replace the keyboard with a new keyboard. 3. D. Answer: A QUESTION NO: 32 ATX power supplies normally provide which of the following voltages? (Select TWO). chipset. According to the troubleshooting theory. Check the ink cartridges for proper ink levels.www. Answer: C QUESTION NO: 31 A technician is attempting to troubleshoot an inkjet printer.3 V rails. 24 Answer: A. B. C.3 B. Update the firmware in the printer. which of the following would be the NEXT step to follow? A. Ask the user open-ended questions. D. Make closing notes of the repair. The printer successfully feeds paper through the unit while running the manufacturer's print test.B Explanation: The power distribution specification defined that most of PSU's power should be provided on 5 V and 3. Check the toner levels in the printer. 5 C. Verify the system functionality. C.co m . RAM.actualtests. 15 E. QUESTION NO: 33 "Pass Any Exam. 6 D. Which of the following should the technician do FIRST? A. Any Time.3 V for power supply. but nothing is being printed on the paper. B. A.com 11 Ac tua lTe sts .

Roll back the video driver C. SCSI Answer: C QUESTION NO: 34 The user has just installed a new video game on their computer. when the video game starts the computer crashes. 25 D. Provide for heat transfer from a component to theheatsink D. Insulate a component from the friction of theheatsink B. Perform a System Restore Answer: A QUESTION NO: 35 Answer: A QUESTION NO: 36 Which of the following ports need to be turned off on a firewall to block Telnet? A. 80 "Pass Any Exam." .com Ac A.www. Barcode reader B.actualtests. Run a System Defragmentation D. Any Time. Smart card reader C. Update the video driver B.co m 12 . Which of the following should the technician perform FIRST? A. KVM D. 21 B. Quiet any vibration to aheatsink from a fan tua Thermal compound is designed to do which of the following? lTe sts . Reduce heat on a component through evaporation C. 23 C.CompTIA 220-701: Practice Exam Which of the following devices will allow a technician to use a single set of input devices on several computers? A.

Recommended for analog phone lines B. Leave the document open and do not mention it to the user and proceed with the work. Flexible PVC outer jacket C. D. Intrusion detection C. Any Time. Answer: B QUESTION NO: 38 Which of the following is a characteristic of a plenum-rated cable? A. C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 37 A technician needs to remotely access a user's PC in order to resolve a problem.com 13 Ac QUESTION NO: 39 tua lTe sts . Which of the following is the BEST way to protect the personal information and prevent unauthorized access to the information in the event that a laptop is stolen? A. Ask the user to close the document so that the work can proceed. Complex logon passwords D. Close the document without commenting to the user and proceed with the work. Copy the document to a network drive as a backup so that work can proceed.actualtests. Recommended for use in HVAC Answer: D In the past there has been a series of thefts including laptops with personal information on them. Without it the computer will not "Pass Any Exam." . Recommended for ceiling use only D.www. Drive lock Answer: A Explanation: You can add a Power On password to your computer or laptop for added security. Which of the following steps would be BEST to take? A.co m . Upon making the connection. B. Power on password B. the technician discovers the customer has a confidential document open. When the system is first turned on it will prompt for the Power On password.

QUESTION NO: 40 Which of the following connectors uses up to four pairs of wires when crimped? A. The expansion slot needs to be enabled in the BIOS first.' It has a USB flash drive. BNC D. the card refuses to fit into the expansion slot. The card needs to have the compatibility jumpers set before it can be installed into the system. USB printer. The computer's BIOShas the flash drive above the hard disk in the boot order priority list. and USB webcam installed and connected. The card is a PCI Express card and the laptop supports PCMCIA. The computer's BIOShas the USB printer below the hard disk in the boot order priority list. Which of the following is MOST likely preventing the machine from booting normally? A. C. D. Any Time. Answer: B "Pass Any Exam. RJ-11 C. However. LC Answer: A QUESTION NO: 41 A computer displays an error upon booting which says 'Operating System Not Found. The card is a PCMCIA card and the laptop supports PCI Express cards. sts . B. RJ-45 B. Which of the following is MOST likely the reason? m 14 .co A technician is trying to install a previous-generation expansion card into their new laptop.CompTIA 220-701: Practice Exam continue to boot.actualtests.www. D. The computer needs to be manually configured to boot off the internal SATA hard disk drive upon startup. The computer's BIOS has 'Full'set instead of'High Speed' under the USB settings area." .com Ac QUESTION NO: 42 tua Answer: D lTe A. B. C.

CompTIA 220-701: Practice Exam QUESTION NO: 43 A laptop with an integrated 802.11 b/g card is unable to connect to any wireless networks. The laptop was previously able to connect to wireless networks. Which of the following is MOST likely the cause of this issue? A. The wireless card is disabled in BIOS. B. The wireless card drivers are not installed. C. The wireless hardware switch is turned off. D. The wireless card firmware requires an update. Answer: C

QUESTION NO: 44 Which of the following adapter cards would need to be installed in a computer to allow printing to the LPT1 port? A. USB B. Parallel C. Serial D. SCSI Answer: B

Explanation: A parallel port is a type of interface found on computers (personal and otherwise) for connecting various peripherals. In computing, a parallel port is a parallel communication physical interface. It is also known as a printer port or Centronics port. Port addresses Traditionally IBM PC systems have allocated their first three parallel ports according to the configuration in the table below.

QUESTION NO: 45 A user has purchased a laptop that has no means to charge the battery. Which of the following would the user MOST likely purchase? A. USB cable B. AC adapter C. PCMCIA card D. Replacement battery

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 46 A user has reported that the PC is not printing. Which of the following should the technician do FIRST? A. Replace the user's computer with a new one B. Question the user as to when the problem started to occur C. Clear the print queue of all current jobs D. Reinstall the print drivers on the user's computer Answer: B

QUESTION NO: 47

Answer: D

QUESTION NO: 48

A technician is servicing a customer's color laser printer and notices excess toner in the printer. Which of the following tools would BEST assist the technician in removing the excess toner? A. Damp towel B. Compressed air C. Alcoholwipe D. Computer vacuum Answer: D

QUESTION NO: 49 "Pass Any Exam. Any Time." - www.actualtests.com 16

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A. Hard drive cables are not connected. B. BIOS chips are not seated properly. C. The power supply is not functioning. D. Video card is not seated properly.

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After hardware upgrades have been installed, the technician boots the computer system. No display output is observed but a beeping is heard from the computer. Which of the following is the MOST likely issue?

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CompTIA 220-701: Practice Exam Which of the following can display statistical data regarding CPU usage, memory usage, and NIC activity? A. Hardware Profiles B. Event Viewer C. Device Manager D. Performance Monitor Answer: D

QUESTION NO: 50 Which of the following is a best practice when installing multiple new internal devices and several software programs? A. Update the system BIOS B. Make a backup C. Boot in to Safe Mode D. Remove all external devices Answer: B

QUESTION NO: 51

Answer: D

QUESTION NO: 52 Which of the following memory speeds is found with SDRAM? A. PC3200 B. PC2700 C. DDR3-16000 D. PC100

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A. 128.0.0.0-191.255.255.255 B. 192.0.0.0-223.255.255.255 C. 224.0.0.0-255.255.255.0 D. 1.1.1.1-126.255.255.255

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Which of the following IP ranges is Class A?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 53 Which of the following is considered to be an effect of static electricity? A. POST error code 501 B. Component failures C. Bad sectors on an HDD D. Poor power regulation Answer: B

QUESTION NO: 54

Answer: D

QUESTION NO: 55

A. Remove all unneeded peripherals B. Check the LCD cutoff switch C. Verify backlight functionality D. Swap the AC adapter Answer: D

QUESTION NO: 56 Which of the following devices is MOST likely used for data backups and stored off site?

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Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?

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A. 133MHz B. 166MHz C. 266MHz D. 333MHz

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CompTIA 220-701: Practice Exam A. Tape drive B. Flash drive C. CD-RW D. Blu-Ray Answer: A

QUESTION NO: 57 Which of the following is used to display real-time disk operation information in Windows 2000 Professional? A. Task Manager B. Disk Part C. Disk Management D. Performance Monitor Answer: D

QUESTION NO: 58

Answer: D

QUESTION NO: 59 Which of the following wireless security options offer the HIGHEST level of wireless network protection? A. Port blocking B. WPA C. MAC filtering D. WPA2

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A. Fiber B. CAT3 C. Coaxial D. CAT5

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Which of the following cables has a MAXIMUM recommended cable length of 100 meters (328 feet)?

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CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 60 A technician has been asked to provide information on a new solvent being stored in the work area. Which of the following sources should the technician consult? A. Internet B. Manager C. MSDS D. Container Answer: C

QUESTION NO: 61

A customer has asked a technician what the difference is between a slower and faster RPM hard disk drive. Which of the following would be the BEST way to explain this to the customer? A. Create an analogy comparing drive speeds to CPU speeds. B. Simply state the specifications of both hard drives. C. Give the user several technical websites to research. D. Compare the two hard disk speeds using a well-known story.

A user reports that a laptop keyboard needs to be replaced because a certain key does not work. Which of the following is the FIRST option to take? A. Connect an external keyboard to test the issue. B. Test the RAM because the keyboard buffer appears to be the problem. C. Replace the laptop. D. Replace the RAM. Answer: A

QUESTION NO: 63

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QUESTION NO: 62

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Delete existing programs D. the technician checks the port the printer is assigned to and finds it is set to LPT1:.co m . Start>Settings>Control Panel>Accessibility Options D. Politely inform the user that all questions will be answered later. Request the manager to assist in the situation.CompTIA 220-701: Practice Exam When upgrading to a newer version of an OS.actualtests. Which of the following is the BEST course of action? A. Start>Settings>Printers& Faxes Answer: D QUESTION NO: 66 A technician is installing a motherboard that has a 24-pin connector from the power supply to the motherboard. A. B.com 21 Ac A technician receives a computer that is having trouble printing to a network printer. Start>Settings>Network Connections B. Take a long break to step away to relax and refocus. Leave the station and call another technician to complete the repair. It is inhibiting progress because the technician cannot concentrate and becomes irritated.D QUESTION NO: 64 While a technician is working on an employee's computer. Any Time. another user begins asking irrelevant questions. Update the BIOS C. which of the following are best practices? (Select TWO). Upgrade the firmware E." . D. Start>Settings>Control Panel>Administrative Tools C. Which of the following locations did the technician use to view the port settings? tua QUESTION NO: 65 lTe Answer: D sts . C.www. A. Which of the following devices are the additional four pins used? "Pass Any Exam. After checking to make sure the network printer is available. Upgrade the processor B. Delete personal data Answer: B.

actualtests. The user was able to print previously.www. Printer hardware problem C. Incompatible cabling B. Personal calls B. Applets B. Features C. Print spooler is not running tua lTe On a Windows computer. Extra RAM D. Extra drives B.com Ac A. Timeliness D. Cultural sensitivity C. Cooling system Answer: B QUESTION NO: 67 Items that may be added to the Sidebar in Windows Vista are known as what? A. The processor C. Positive attitude Answer: A "Pass Any Exam. a user is unable to print documents to locally attached printers or network printers. Which of the following is the MOST likely cause of this issue? sts QUESTION NO: 68 . Widgets D. Any Time." .CompTIA 220-701: Practice Exam A. Incompatible print driver D. Gadgets Answer: D Answer: D QUESTION NO: 69 Which of the following should a technician avoid when dealing with a customer? A.co m 22 .

Use a dry paper towel and an anti-static strap C.CompTIA 220-701: Practice Exam QUESTION NO: 70 Which of the following should be done to remove dust from the inside of a computer case? A. Anti-virus software D. 802. 802. Any Time. Use a slightly damp cloth and a vacuum D. monitor.com Ac tua lTe sts .www.11n Answer: B QUESTION NO: 72 Which of the following software options would BEST protect against trojans and worms? A. Anti-spam software Answer: C QUESTION NO: 73 Which of the following provides a connection for an external keyboard. and network when using a laptop? "Pass Any Exam. 802. Anti-spyware software B. mouse." . 802. Anti-adware software C.11b C.4GHz band with a maximum data rate of 11Mbps? A. Use compressed air and a lint free cloth Answer: D QUESTION NO: 71 Which of the following WLAN protocols is in the 2.actualtests.11g D. Use a lint free cloth and glass cleaner B.co m 23 . printer.11a B.

127.0.255 C.www. 255. Delete a virus that has infected the hard drive through the command prompt. Network hub C. Allow the restoration of a previously made image of a desktop through the command prompt. C.com Ac tua A.co m 24 . C. a technician's NEXT course of action should be to: A.0 Answer: D "Pass Any Exam. D. B. Any Time. Provide proper documentation on the services provided. After they finish explaining. lTe Which of the following is the MAIN purpose of the Recovery Console in Windows XP? sts . Provide a way to recover corrupted print jobs through the command prompt.0.CompTIA 220-701: Practice Exam A.0 B.255.0. Answer: D QUESTION NO: 75 Answer: D QUESTION NO: 76 Which of the following is an example of a Class D IP address? A. Docking station D.255. Offer different repair options for the user's convenience. Bluetooth B. B.255.actualtests. Infrared Answer: C QUESTION NO: 74 A user is explaining an issue that they are having with their workstation.255. 224.0. D. Restate the issue or question to verify understanding." . Listen and do not interrupt the customer. Provide a way to access the hard drive in an emergency through the command prompt. 192.255 D.

actualtests.www. B." . The processors have an additional 64 instruction sets. The processors contain 64K new transistors. D.CompTIA 220-701: Practice Exam QUESTION NO: 77 Which of the following removable storage devices is MOST likely used to duplicate bootable media? A. Zip drive C. Dual core processing . The processors are made with a 64nm manufacturing process. Blu-Ray D.co m Which of the following describes the process of scheduling multiple processes simultaneously amongst multiple logical processors? . C. The processors provide a 64-bit register. AMD Athlon 64 and 64 FX? A. Answer: C QUESTION NO: 80 Which of the following data security features requires an external device embedded with integrated circuits for authentication purposes? A. Quad core processing D. DVD-RW Answer: D QUESTION NO: 78 Which of the following is the reason why 64 is contained in the processor names. Stylus "Pass Any Exam. SpeedStep technology C. SD card B.com 25 Ac tua QUESTION NO: 79 lTe Answer: A sts A. Any Time. Hyper-threading B.

CompTIA 220-701: Practice Exam B. FAT32 B. The hard drive needs ATA drivers loaded via the F6 option during install. CDFS . Password Answer: B Explanation: A smart card is a device that includes an embedded integrated circuit that can be either a secure microcontroller or equivalent intelligence with internal memory or a memory chip alone. PCI B. Smart card C. QUESTION NO: 81 Answer: C QUESTION NO: 82 Which of the following expansion ports would provide the BEST performance for a new video card? A." . The card connects to a reader with direct physical contact or with a remote contactless radio frequency interface.co m Which of the following file systems MUST be used when implementing EFS? 26 . Which of the following is the MOST likely reason? A. ISA D. PCIe C. Any Time. AGP Answer: B QUESTION NO: 83 A technician cannot get the Windows XP installation routine to recognize the SATA hard drive.actualtests. NTFS D. "Pass Any Exam. FAT C. Biometrics D.com Ac tua lTe sts A.www.

After you boot to Windows XP CD ( BIOS must be configured to boot from CD-ROM drive. Of which of the following is this an example of? tua lTe sts . You have to install SATA drivers manually before Win XP is able to recognize your SATA HDD. C. An RFID scanner Answer: B QUESTION NO: 86 A user's hard drive is failing. The hard drive is incompatible with Windows XP and needs replacement.com 27 Ac A technician has a security device which displays a number that changes overtime. A token device C. Any Time. KVM C. The hard drive did not have the jumpers configured correctly and needs to be checked.actualtests. Answer: D Explanation: Windows XP install routine does not natively contain SATA drivers in it. Before the drive is replaced. A biometric device D. The hard drive needs SATA drivers loaded via the F6 option during install. QUESTION NO: 84 Which of the following expansion devices would allow a user to utilize multiple hardware profiles to control an external display and power option? A. which of the following troubleshooting steps should be done? "Pass Any Exam.co m ." . Docking station Answer: D QUESTION NO: 85 A. A smart card reader B. D. otherwise it may try to boot from floppy ). PCMCIA card D. PCI Express card B. Just at this point press F6 and show the drivers on the floppy.CompTIA 220-701: Practice Exam B.www. it will ask you if you want to install drivers.

MSINF032 D.msc Answer: D QUESTION NO: 88 Which of the following utilities can an administrator use to manage hardware. If you want a quick visual of which items are running or stopped.exe D. sts . services.CompTIA 220-701: Practice Exam A. followed by clicking the Services tab. Establish a theory of probable cause B. Perform a backup D. Identify user changes to the computer Answer: C QUESTION NO: 87 Which of the following commands would a technician use to launch the Services MMC in Windows Vista? A. services.co m . software and network components? A.mmc B. but the information is limited.com 28 Ac tua lTe Explanation: There are two ways to view Services on your computer.msc from the Run option on the Start Menu. The Services window will open. The first is to use the MS Configuration Utility by typing msconfig." .11g has the potential to support up to: "Pass Any Exam. gpedit. Identify the problem C. The preferred way to make changes to services is to launch services.actualtests. MSCONFIG Answer: B QUESTION NO: 89 802.exe C. Device Manager B.exe in the Run box accessed via the Start Menu. Any Time.www. this is fine. msinfo32. MMC C.

QUESTION NO: 92 Which of the following versions of Microsoft Windows includes Media Center? A. Driver updates for new installations B. Diagnostic purposes of a critical system error D. B. 50Mbps. Smart cards C. C. 100Mbps. known officially as a Stop Error or a bug check is the error screen displayed by the Microsoft Windows family of operating systems upon encountering a critical error.www. 54Mbps. Passwords D.co m 29 . Save information for critical files before system shut down C. A detailed description and remedy of a software related problem lTe sts QUESTION NO: 91 ." ." The term is named after the color of the screen generated by the error. Windows Vista Ultimate B. Windows Vista Home "Pass Any Exam. Any Time. Answer: C QUESTION NO: 90 Which of the following BEST provides intrusion prevention for a LAN from a remote location? A.CompTIA 220-701: Practice Exam A. 11Mbps. of a non-recoverable nature. D.com Ac tua A. Firewall B. Biometrics Answer: A A BSOD in Windows provides which information? Answer: C Explanation: The Blue Screen Of Death (also known as BSoD or bluescreen ). that causes the system to "crash.actualtests.

Cordless phone B. C:\Windows\System32 B. Toggle theFn keys C. Which of the following BEST solves this issue? A.CompTIA 220-701: Practice Exam C.co m . C:\Program Files(x86) Answer: D Explanation: 64-bit apps default to C:\Program Files while 32-bit apps default to C:\Program Files (x86). Windows XP Professional Answer: A QUESTION NO: 93 Which of the following may cause RFI on a wireless network? (Select TWO). QUESTION NO: 95 A laptop's battery will not charge. LCD C.com 30 Ac tua lTe sts . Windows XP Home D.www.D QUESTION NO: 94 When looking for 32-bit applications installed on a 64-bit version of Windows Vista. a technician should look in which of the following default locations? A. Remove all unneeded peripherals B." .actualtests. A. Microwave E. C:\ProgramFiles C. C:\Users\ D. Magnet D. Plug the laptop into a UPS Answer: C "Pass Any Exam. Swap the A/C adapter D. Any Time. CRT Answer: A.

Where can the technician configure this setting? A. Which of the following memory types would be the correct type? A. DDR RAM C. Control Panel C. SDRAM D. A security feature that throttles bandwidth and closes ports when possible virus traffic is detected. A network which has no connection to the Internet and is private by design." . RIMM B. SODIMM Answer: D QUESTION NO: 97 Which of the following MOST accurately describes a VPN? A technician needs to configure a workstation for Wake on LAN. D. A security encryption feature that encrypts wireless traffic with an access point for communication.actualtests.com Ac QUESTION NO: 98 tua Answer: B lTe A. Internet Explorer Properties D. BIOS B.co m 31 . C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 96 A technician needs to upgrade the memory in a laptop. Windows Power Management Answer: A QUESTION NO: 99 "Pass Any Exam. sts . A private tunnel through the Internet to securely communicate with a remote network. B.www.

CD. Check for the latest motherboard firm ware updates. USB 001 B. Test the essential components of the system during power on.CompTIA 220-701: Practice Exam Which of following motherboard expansion slots supports a HD video card? (Select TWO).DL B. PCIe B. ISA C. DVD. DVD. CNR Answer: A QUESTION NO: 100 The POST process of a computer is designed to: A. D. \\computername\sharename C. CD.com Ac tua lTe QUESTION NO: 101 sts Answer: B . C.actualtests.RW C.R D.www." . B. A.R Answer: A QUESTION NO: 102 Which of the following are valid ports for printing over a network? (Select TWO). IEEE 1394 "Pass Any Exam. Test the software and hardware drivers before the operating system loads. AGP D. Which of the following types of portable media offers the LARGEST storage capacity? A. Any Time. SNMP D.co m 32 . IP_ip_address E. Load the operating system into memory during power on. A. EISA E.

QUESTION NO: 105 "Pass Any Exam. Help limit electrostatic discharge (ESD) inside the case. sts . a technician notices that several unused expansion card slots have open ports. HTTP C. Helplimit radio frequency interference (RFI) inside the case. QUESTION NO: 103 While performing a preventative maintenance check on a personal computer. C. then the cooling of the PC changes dramatically. However. B. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.CompTIA 220-701: Practice Exam Answer: B." . Answer: B QUESTION NO: 104 A.com Ac Which of the following protocols uses port 80? tua lTe Explanation: The chassis of a PC is designed for proper internal airflow across the various components. if your PC's enclosures are open.actualtests. Helpensure proper air flow through the case. Any Time. This address can be verified from printer's configuration. The cooling of some components can be reduced or totally eliminated and can cause damage. Helpprevent moisture buildup in the case.D Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer.www. Which of the following BEST describes why the covers for these card slots should be reinstalled? A.co m 33 . D. SMTP B. HTTPS D.

certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. Which of the following is the MOST likely cause of the issue? (Select TWO).www.actualtests. D. A. A job in error status is at the top of the print queue.com Ac tua lTe sts . The printers IP address has changed." . Any Time. E. T-Connector B. Print spooler view in the Printers Control Panel D. New drivers have been released and need to be installed. QUESTION NO: 107 Which of the following connector types is used with twisted pair cable? A. you need to open the properties of the printer from the Printer's Control Panel QUESTION NO: 106 Users are reporting that print jobs being sent to a shared printer are not printing. Answer: C. RJ-45 "Pass Any Exam. Properties of the printer from the Printers Control Panel C.co m 34 . Properties of the port within Device Manager Answer: B Explanation: To find the port that your printer is currently using. The printer would not start printing again till that print job is removed from the queue. The print queue window from system tray B. To find this problem you can ping the printer from your computer. BNC C. C. Sometimes. Sometime if the IP address of the printer is changed you cannot print. QoS for printing is not functioning over the LAN. B. A technician has verified the printer is online and prints a configuration page from the printer.CompTIA 220-701: Practice Exam Which of the following allows verification of the port that a printer is currently using? A.D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. The printer needs to have a cartridge replaced.

actualtests. especially Ethernets QUESTION NO: 108 Which of the following bus speeds is used for a PCIe card? (Select TWO). Answer: D Explanation: The Ipconfig command is used to find the IP configuration information of a computer. Any Time.CompTIA 220-701: Practice Exam D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. D. LC Answer: C Explanation: With twisted pair cable you can use RJ-45 connector. 24x Answer: A. B. Start>Run>typeipconfig>click OK and ask user to read the results.www. The Syntax IPCONFIG /all displays full configuration information. 1x and 8x bus speeds can be used.D QUESTION NO: 109 A. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. sts . 3x C. 1x B.co m . Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. 6x D. 8x E.com 35 Ac A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer? tua lTe Explanation: For a PCIe or PCI expansion card." . The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). C. You can type the Ipconfig command by "Pass Any Exam. A.

. Which of the following is needed to perform an ASR restore in Windows XP? A. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .co m 36 . chkntfs B. press F2. C.com Ac tua lTe sts QUESTION NO: 111 . QUESTION NO: 110 Which of the following BEST describes the function of a DNS server? A. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Provides security for a network through the use of ACLs. QUESTION NO: 112 Which of the following commands verifies connectivity between two hosts? (Select TWO).. The DNS server strictly functions as an ip address lookup for a given domain name. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names.www. Secures network traffic through shared key encryption. dxdiag "Pass Any Exam. Any Time." at the bottom of the screen. Provides resolution of host names to IP addresses. A. Recovery console C. you need Operating system CD and the recovery floppy disk that you have created.CompTIA 220-701: Practice Exam clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.actualtests. D. Vendor recovery CD D. Operating system CD B." . The recovery process will start. Dynamically assigns IP addresses for easy client configuration. B.

ipconfig E. ping Answer: C. tracert D.actualtests. Parallel port B. Space set aside by Windows for use by the virtual memory swap file. Which of the following is the MOST likely explanation for this extra partition? A. C. Space reserved by the drive manufacturer for firmware. Serial port C. B. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. This partition is not assigned a drive letter and is not accessible from Windows.E QUESTION NO: 113 A technician notices that there is a second partition on the primary hard drive.co m . Answer: D A.www. IEEE 1394 port D. D." . A recovery partition put there by the manufacturer. sts .com 37 Ac Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? tua QUESTION NO: 114 lTe Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.CompTIA 220-701: Practice Exam C. A potentially dangerous virus has been downloaded onto the system. They are used for the RS-232 (serial) ports QUESTION NO: 115 "Pass Any Exam. Any Time. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.

CompTIA 220-701: Practice Exam A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use? A. 224.0.0.1 B. 255.0.0.0 C. 255.255.0.0 D. 255.255.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0.0.

Answer: A

QUESTION NO: 117

A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem? B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report. C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.

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Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.

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A. Impact printer B. Thermal printer C. Inkjet printer D. Laser printer

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Which of the following printers would be the BEST choice for printing on multi-part forms?

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QUESTION NO: 116

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CompTIA 220-701: Practice Exam D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow. Answer: B Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.

QUESTION NO: 118

Answer: A,B,F

QUESTION NO: 119 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. A greater number of dynamic disks or disks larger than 1 TB can be supported. B. Multiple applications running in 16-bit compatibility mode are supported. C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported. D. A new anti-virus protection scheme called Data Execution Prevention is supported. Answer: C

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Explanation: The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.

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A. eSATA B. Express Card/54 C. PS/2 peripherals D. MIDI devices E. NIC F. USB

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Which of the following hardware is hot pluggable? (Select THREE).

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CompTIA 220-701: Practice Exam Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.

QUESTION NO: 120 A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take? A. Wear a back brace when lifting and carrying the CRTs to the storage room. B. Wear anti-static wrist straps to prevent ESD in the new monitors. C. Recycle the monitors after removing the capacitors for use in other monitors. D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.

QUESTION NO: 121

A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? A. Press the F8 Key B. Press the F3 Key C. Press the F2 Key D. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.

"Pass Any Exam. Any Time." - www.actualtests.com

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Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there, you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. While moving computer equipment from one place to another, make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself.

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Answer: D

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CompTIA 220-701: Practice Exam QUESTION NO: 122 After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? A. Install a larger fan near the hard drive to cool the system. B. Clean the drive with compressed air and continue to use it. C. Remove and replace the drive. D. Apply more thermal compound and reseat the drive. Answer: C Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.

Answer: B

QUESTION NO: 124 Which of the following interfaces are typically supported on the input side of a KVM switch? A. PS/2, VGA, USB B. DB25, DB9, PS/2 C. PS/2, DB9, USB D. PS/2, DB25, VGA Answer: A "Pass Any Exam. Any Time." - www.actualtests.com 41

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Explanation: To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.

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A. Format a partition, install device drivers, and install the operating system. B. Create a partition, format the partition, and install the operating system. C. Install the operating system, create a partition, and install device drivers. D. Install the operating system, install device drivers, and create a partition.

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Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?

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QUESTION NO: 123

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CompTIA 220-701: Practice Exam Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.

QUESTION NO: 125 While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action? A. Ask the customer permission to put them on hold and listen politely to the co-workers stories. B. Put the customer on hold just for a few minutes and join the conversation. C. Forward the customer to another technician and join the conversation. D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

QUESTION NO: 126

Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Although Windows XP lets you format only up to 32GB but can read larger volumes.

QUESTION NO: 127 The BEST information to document when changing the refresh rate on the display is to include:

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A. Up to 16GB B. Up to 32GB C. Up to 1024GB D. Up to 2048GB

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Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?

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Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.

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Answer: D

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CompTIA 220-701: Practice Exam A. the previous refresh rate and the new refresh rate applied. B. the method that was used to access the display properties to change the refresh rate. C. all the refresh rates that were tested. D. the color resolution the user requested as well as the refresh rate. Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.

QUESTION NO: 128

Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. Basic Disk Partitions C. Remote Desktop D. Joining a domain Answer: D

Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.

QUESTION NO: 129

A technician receives a boot error message OS not found. Which of the following should the technician check? A. The boot order in the BIOS B. If Plug and Play is enabled C. If the computer is in Safe Mode D. If the BIOS is current Answer: A

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Clean the toner cartridge. C. Control Panel> Accessibility Options> General "Pass Any Exam. Any Time. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine.com 44 Ac tua lTe Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. QUESTION NO: 130 A customer reports that the laser printer produces poor quality printouts. Having arrived onsite. Replace the fuser.CompTIA 220-701: Practice Exam Explanation: First check the boot order. Print a test page.co m Answer: D . C. Change the paper.actualtests. which you already know. If that does not work then you may need to delete and reinstall the printer. to test printing. the technician has a discussion with the customer and reviews some examples of their print jobs. sts . QUESTION NO: 131 Which of the following may cause a customer to experience excessive heat in a laptop? A." . B. Insufficient memory for the OS. Which of the following should the technician do NEXT? A. You should always use the test page feature from the printer properties. The processor is improperly seated due to bent pins. Answer: C QUESTION NO: 132 A technician converts several existing Windows XP Professional laptops from English to the German language. not from an application. B.www. D. D. Which of the following is the correct path to change the language settings? A. Excessive internal display brightness is set. The airflow is blocked.

the technician successfully tests for speeds of up to 54 Mbps. sts . Perform a self-test page.www. 802. C. Control Panel> Regional and Language Options> Regional Options C.co m 45 . Reboot the computer. Control Panel> Regional and Language Options> Regional Options> Customize D. Which of the following would be MOST likely to fix the problem? "Pass Any Exam.11q Answer: A Which of the following would be the LAST step to take when installing a printer? A. 802.com Ac tua QUESTION NO: 134 lTe Explanation: You need to use 802. Any Time.11 standards.11b supports communication only up to 11Mbps.11g B.11b D.11x C." . 802. Cycle theprinters power. 802. Answer: C QUESTION NO: 135 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. 802.11g standard if you want to use a standard that can support communication up to 54Mbps. Control Panel> Regional and Language Options> Languages> Details Answer: B QUESTION NO: 133 A technician has added a wireless network interface card (NIC) to a laptop. 802. and Bluetooth supports communication up to 3Mbps.actualtests. Which of the following standards of wireless card did the technician install? A. Print a test page. D.CompTIA 220-701: Practice Exam B. B.11x refers to the family of 802. When connecting the laptop to a wireless network.

CompTIA 220-701: Practice Exam A. Have the userdemagnetize and restart the monitor. B. Configure the Display Settings on the monitor. C. Change to a lower resolution. D. Configure the Display Settings in Device Manager. Answer: B

QUESTION NO: 136 Which of the following is the recommended maximum length of a parallel ATA cable? A. 16 inches (40cm) B. 22 inches (55cm) C. 24 inches (60cm) D. 18 inches (45cm) Answer: D

Answer: A,B,C

QUESTION NO: 138 A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST? A. Restart the spooler service. B. Reboot the computer. C. Access the print queue and pause all print jobs. D. Purchase a new USB cable. "Pass Any Exam. Any Time." - www.actualtests.com 46

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A. Set printing defaults. B. Specify a separator page. C. Spoolprint jobs and start print jobs immediately. D. Print a test page. E. Pause printing F. Delete ports.

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Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE).

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QUESTION NO: 137

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 139 Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). A. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. C. Add multiple users in the Control Panel User Account applet. D. Use NTFS security to secure the data files. E. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C,D

QUESTION NO: 140

Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? A. Hand recognition software B. Smart card reader C. Biometric fingerprint reader D. Portable face recognition reader Answer: C

QUESTION NO: 141 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation? A. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Inform the customer that the technician is only trying to help. C. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. D. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. "Pass Any Exam. Any Time." - www.actualtests.com 47

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 142 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Laser B. Thermal C. Impact D. Ink dispersion Answer: A

QUESTION NO: 143

A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST? A. Vents for blockage B. Hyperthreading settings C. Ribbon cable seating D. CPU seating Answer: A

Which of the following can be upgraded on a laser printer? (Select TWO). A. Pickup roller assembly B. Fuser assembly C. Hard drive D. RAM E. Corona wire Answer: C,D

QUESTION NO: 145

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QUESTION NO: 144

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CompTIA 220-701: Practice Exam A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard? A. Itanium B. Athlon C. Pentium III D. Xeon Answer: B

QUESTION NO: 146 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. My Computer > Properties > Hardware tab > Windows Update B. Control Panel > Network Connections > Tools > Drivers C. Device Manager > Network adapters > Properties > Driver tab D. My Network Places > Tools > Drivers > Update Driver Answer: C

QUESTION NO: 147

Answer: C

QUESTION NO: 148 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). A. Image drum B. Paper pickup rollers C. Fuser

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A. Remove unneeded fans. B. Install a liquid cooling solution. C. Install round IDE cabling. D. Replace the side panels with mesh wires.

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Which of the following would be the BEST way to improve airflow inside a computer?

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CompTIA 220-701: Practice Exam D. Duplexer E. Toner F. Transfer roller Answer: B,C,F

QUESTION NO: 149 Which of the following are printing protocols that can be used for printing over a network? (Select TWO). A. HTTP B. RAW C. LPR D. FTP E. USB Answer: B,C

QUESTION NO: 150

Answer: A,D

QUESTION NO: 151 A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause? A. The software is not supported by the operating system. B. The hardware dongle was not installed. C. The software was installed incorrectly. D. The operating system does not support security dongles. "Pass Any Exam. Any Time." - www.actualtests.com 50

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A. thereare not enough fans. B. the case is too small. C. the processor is too fast. D. one or more fans are inoperable. E. the memory is defective.

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A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).

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CompTIA 220-701: Practice Exam Answer: B

QUESTION NO: 152 After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST? A. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. B. Run System Restore to get to a previous working condition. C. Use the boot disk and run SCANREG /RESTORE. D. Boot using Last Known Good Configuration. Answer: D

QUESTION NO: 153

Which of the following printers use a carbon film or inked ribbon to print? A. Laser B. Ink jet C. Impact D. Thermal Answer: C

QUESTION NO: 154

Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Efficiency tracking. B. Issue prevention. C. Rootcause analysis. D. Problem analysis. Answer: C

QUESTION NO: 155 When configuring biometric devices, which of the following would be the MOST dangerous type of error? "Pass Any Exam. Any Time." - www.actualtests.com 51

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B.C QUESTION NO: 157 To lengthen the life of computer hardware. C. Clean out the dirt with a damp rag.actualtests. D.CompTIA 220-701: Practice Exam A. Clean out the dust with compressed air. Perform a clean installation of Windows XP Home. C.com Ac tua lTe sts . Degauss the display and drives.0 SP1 then Windows XP Home.co m 52 . then to Windows 98SE then Windows XP Home. Stop the device. Answer: B QUESTION NO: 158 Which of the following is the BEST way to remove a USB device on a laptop computer? A. Any Time." . and then turn off the device. False positive Answer: D QUESTION NO: 156 A user wants to upgrade to Windows XP Home from Windows 95. Upgrade to Windows 95 OSR2. Upgrade to Windows XP Home directly from Windows 95. Turn off the laptop. Remove hardware in Control Panel. Which of the following describe the potential upgrade paths? (Select TWO). False negative B. it is BEST to perform which of the following actions on a routine basis? A. True positive D. True negative C. "Pass Any Exam.www. D. C. B. Upgrade to Windows NT4. Answer: A. Upgrade to Windows 98SE then to Windows XP Home. and then remove from laptop. E. A. B. D. Defragment the hard drive weekly. Remove the driver from Device Manager.

HKEY_ CURRENT_USER B. HKEY_USERS C. Which of the following is the MOST likely cause? m 53 . The modem is not recognized in Device Manager.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 159 Which of the following registry keys store data about all accounts on the machine? A.www. a balloon in the system tray indicates a print job has failed to print. The paper needs to be replenished. HKEY_CURRENT_CONFIG D. The modem is not functioning properly.com Ac tua lTe A. The technician has the correct. updated drivers. B. Any Time. C. Which of the following would be the MOST likely cause of the problem? A. The account does not have permission to install drivers. The high encryption package is not installed. but is unable to successfully install the drivers. Printer firmware needs to be updated. D.co When trying to print." . D. C. The computer needs to upload the print job. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 160 Answer: B QUESTION NO: 161 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. sts . B. The printer does not recognize the font type.actualtests. Answer: C QUESTION NO: 162 "Pass Any Exam.

Wire nut Answer: A Answer: C QUESTION NO: 165 Before shipping a laptop.actualtests.com Ac A.www. which of the following should be removed to avoid damage during transit? A. PC card adapters B. Lithium D. PROGMAN. Any Time.EXE B. CONVERT. Which of the following should be used to repair the wire? A.EXE D. Electromagnetic Interference (EMI) B." . LCD C.EXE C.CompTIA 220-701: Practice Exam Which of the following is a hazard associated with improper disposal of a CRT? A. Electrical tape B. SPUNINST. Duct tape D. High vacuum Answer: B QUESTION NO: 163 While working inside of a desktop computer. Masking tape C. TASKMAN.ROM drive "Pass Any Exam.co m 54 .EXE tua Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? lTe QUESTION NO: 164 sts . DVD. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Mercury C.

Radio frequency interference D. Directly spray the vents with compressed air. D. Any Time. User Accounts QUESTION NO: 167 Answer: D QUESTION NO: 168 A technician is planning to open and work on a CRT monitor. Backlight Answer: A QUESTION NO: 166 Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.co m Answer: C 55 .www." . Periodically clean the vents using a small vacuum cleaner. High voltage discharge C. B.CompTIA 220-701: Practice Exam D. POST C. Install ceiling fans in the room.actualtests. Which of the following is the BEST preventive maintenance procedure that the technician should perform? .com Ac tua A. Uninterruptible Power Supply (UPS) Answer: B "Pass Any Exam. BIOS D. C. lTe sts A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Use a moist rag to clean the vents monthly. Electromagnetic interference B. Which of the following should the technician take under consideration? A. LDAP B.

Electrical safety with the extra network cables C. Cable management to avoid trip hazards B. Satellite Answer: D QUESTION NO: 172 Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? "Pass Any Exam.co m A customer brings a PC for a technician to repair. DSL C. run diagnostic tests. Ask open-ended questions to gather the symptoms. and then confirm the findings with the customer.CompTIA 220-701: Practice Exam QUESTION NO: 169 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. B. sts . D. C.actualtests. Which of the following should the technician keep in mind when setting up the lab? A. Cable D. Location of the PCs with respect to each other D. Fiber B. Any Time." . Ask close-ended questions so that the customer does not get overwhelmed with industry jargon.www. Get the customer contact information. Begin running diagnostic software and confirm findings with another technician. Which of the following can the technician do to better understand the customers issue? 56 .com Ac tua lTe A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 170 Answer: B QUESTION NO: 171 Which of the following usually has the HIGHEST latency? A.

" . Filters incoming voltage spikes and surges. To allow alternating current to be used instead of direct current D. D. RADIUS Answer: C Which of the following is the purpose of the voltage selector switch? A. Fiber Answer: D QUESTION NO: 173 When setting up a WAP. Satellite D. Allows for a portable computer to be easily moved without being plugged into an outlet. To change the voltage coming from the wall C. DSL B. To allow the power supply to operate at different voltages B. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 175 The power brick or external power supply serves which of the following functions for a portable computer? A. Broadband C.com Ac tua lTe sts QUESTION NO: 174 . SSID D. which of the following is broadcasted by default and should be disabled? A. C. Answer: D "Pass Any Exam.co m 57 . Any Time. B. WEP C. WPA B. Changes DC power to AC power to charge the battery and enhances portability.actualtests. Converts AC power to DC power that a computer can use to operate and charge its battery.www.CompTIA 220-701: Practice Exam A.

Thermal B. Laser "Pass Any Exam. SDRAM C.www. DIMM C. Impact B." .com 58 Ac tua lTe sts A. SODIMM B. DDR2 . RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM Answer: A QUESTION NO: 178 Which of the following printer types shoots the ink onto the paper? A. DDR3 D. Dot Matrix C. Laser D. Any Time. DDR B.CompTIA 220-701: Practice Exam QUESTION NO: 176 Which of the following memory modules has 168 pins? A. SIMM D.co Which of the following has the speed of PC2700? m QUESTION NO: 177 . Inkjet Answer: D QUESTION NO: 179 Which of the following printer types stamps the ink onto the paper? A.actualtests.

Any Time.com 59 Ac Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. PCMCIA D. VPN C. PCIe X16 Answer: C "Pass Any Exam. Thermal B.actualtests. Inkjet C. WAN sts Which of the following allows a secure connection between two points? . Impact Answer: D QUESTION NO: 180 Which of the following printers requires special paper to be used for printing? A. AGP 4X C. Color Laser D. Inkjet D.CompTIA 220-701: Practice Exam C. Laser QUESTION NO: 181 Answer: B QUESTION NO: 182 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. HTTP B.co m Answer: A ." .www. ISA B. tua lTe A. FTP D.

CompTIA558475 C.co m 60 . Any Time. Remove the memory and destroy it. Make sure the OS has the latest video drivers installed. Replace the video card inside the laptop. SR1234ct B. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display." .actualtests.www. B. Run a large magnet over the top of the hard drive several times. ct23&P#h~ Answer: D A. D. Which of the following should the technician do FIRST to resolve this issue? tua QUESTION NO: 185 lTe sts . C. Replace the LCD inverter. Answer: C QUESTION NO: 186 Which of the following I/O ports has the SLOWEST transfer rate? "Pass Any Exam.com Ac A technician is examining a laptop that is booting up but not showing the laptop display. B. rw2%HN D. C. Reformat the hard drive to a clean state using the format command. Answer: C QUESTION NO: 184 Which of the following would be the MOST secure password? A. D.CompTIA 220-701: Practice Exam QUESTION NO: 183 Which of the following will BEST ensure data is removed before recycling a PC? A. Remove the hard drive and destroy it. Make sure the laptop display is enabled.

0 C. USB 2. Serial Answer: D Which of the following memory modules has the HIGHEST transfer rate? A. S/PDIF B. PC2100 B. 100Mb/s B.com Ac tua lTe sts QUESTION NO: 188 . 1Gb/s Answer: A "Pass Any Exam.co m 61 . PC2700 Answer: C QUESTION NO: 189 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A." . 10000Mb/s D.1 C.0 Answer: B QUESTION NO: 187 Which of the following technologies can support the longest cable length between devices? A. IEEE 1394 B. IEEE 1394 D.www.actualtests. DDR333 C. Any Time. DDR400 D. USB 1.CompTIA 220-701: Practice Exam A. 1000Mb/s C. SATA D.1/2. USB 1.

C. B. Provides use of more powerful video graphics accelerators. My Computer Answer: B QUESTION NO: 191 Answer: C QUESTION NO: 192 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. Set the refresh rate to the lowest the monitor can display.www. Answer: B QUESTION NO: 193 Which of the following BEST describes virtual memory? A. .CompTIA 220-701: Practice Exam QUESTION NO: 190 A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? A. The maximum amount of memory a given system can potentially have. Any Time. Set the resolution to the highest the monitor can display. Calibrate the monitor. Provides use ofPCIe X16 expansion slots. Provides addressing of memory beyond 4GB. B. Degauss the monitor. C. Flash memory used to hold temporary files before deletion. Start Menu D. Program Files B. D. "Pass Any Exam.co m Which of the following advantages does a 64-bit processor have over a 32-bit processor? .com 62 Ac tua lTe sts A. Data written to a disk located in a paging file that would not fit into the systems RAM. C. Provides access to larger hard drive partitions. B.actualtests. Control Panel C." . D.

Document findings.co m Answer: D 63 . A portion of physical RAM that is mirrored to the hard drive for redundancy. D. collect all packets that are sent to any device on the LAN. Establish a theory of probable cause. Answer: B QUESTION NO: 194 Wake on LAN describes the PCs ability to: A. Identify the problem. and outcomes. Verify full system functionality. send broadcast packets over the LAN to all computers simultaneously. B. Higher data integrity sts Which of the following is a characteristic of solid state drives? ." . Hibernate.www. actions. Lack of drive heads and platters D. C. Built-in encryption standards B. Any Time. B. Off). send packets to other network devices on the LAN instructing then to enter a low power state (e. Answer: D QUESTION NO: 197 "Pass Any Exam. resume from a low power state when it receives a network packet telling it to do so.CompTIA 220-701: Practice Exam D.g. Larger capacity than traditional magnetic drives C. QUESTION NO: 195 Answer: C QUESTION NO: 196 Which of the following is the FIRST step when troubleshooting an issue? A. C.com Ac tua lTe A.actualtests. D.

it just keeps rebooting.com Ac tua lTe sts .www. Has the monitor been replaced recently? E. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. RAID 0 "Pass Any Exam. Was any hardware installed since it last worked? C." . Move the computer and attach to the printer. A. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Are you sure you were using that program? Answer: B QUESTION NO: 198 A user states a computer will not completely boot. Share out the printer from the attached computer. Are you sure you ran a find on the system and the program is just not misfiled? D.co m 64 . B. Any Time. Which of the following is the quickest way to accomplish this? A. Set up a local print queue. Answer: B QUESTION NO: 200 A technician wants to install a RAID array that has two hard drives and the best performance. D. Were there any new software updates done? Answer: B. Was there a power outage since yesterday? B. Which of the following RAID levels should be implemented? A. Which of the following questions should a technician ask to help determine what occurred? A. Is the power cable on the monitor loose? D. C.E QUESTION NO: 199 Two users want to print to a USB printer connected locally.actualtests. Purchase an external Ethernet print card. Are you sure the power button is not stuck? B.CompTIA 220-701: Practice Exam A user states that a program is missing from the computer and it had just been used yesterday.

and serial number. model.www. Identify the hardware make. select the appropriate priority level for the issue. Assign an appropriate priority for the issue. C. D. B. identify common issues among multiple users. A. Answer: D A technician uses a call logging process in order to: (Select TWO).CompTIA 220-701: Practice Exam B. Answer: B.C QUESTION NO: 203 Which of the following definitions below BEST describes System Restore? A.co m 65 . Allows all data on the hard drive to be rolled back to a previous point in time Answer: C "Pass Any Exam. Allows the operating system to be backed up with immunity to virus activity B. track the process of the incident. RAID 4 D. E. help maintain a balanced workload for the help desk technicians. C. RAID 6 Answer: A QUESTION NO: 201 When a technician receives a call for assistance from a customer. Identify the user and associated problem. D. B." . Any Time. Allows the operating system to be rolled back to a previous point in time D. Elevate the call to a higher level of support. compose a record which allows user authentication.com Ac tua lTe sts QUESTION NO: 202 . Allows the operating system to assigns dates so that user data files are backed up C.actualtests. which of the following should the technician do FIRST? A. RAID 1 C.

Userestore point to roll back the computer to a previous date.actualtests. DVD. A. Increased performance D.RW C. The hard drive light is constantly on. Dual-sided DVD . Increase system security B. Increased network speed E. Blu-Ray D.RW+ B. Empty the recycle bin and deleted email items.CompTIA 220-701: Practice Exam QUESTION NO: 204 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. DVD. "Pass Any Exam. Longer chip life Answer: C. Utilize less memory C. Which of the following can be performed on the hard drive to improve performance? (Select TWO). Use thecheckdisk utility. Use the drive compression utility. D. Answer: A.C Answer: C QUESTION NO: 206 Which of the following are benefits from an active cooling system? (Select TWO). B. C. A." .E QUESTION NO: 207 Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). Any Time.co Which of the following media types has the largest capacity? m QUESTION NO: 205 66 . Use the defragment utility.www. E.com Ac tua lTe sts A.

QUESTION NO: 209 A. D. Which of the following solutions will MOST likely to resolve the issue with the program? lTe sts Answer: A . The technician will get back to them as soon as possible.D QUESTION NO: 208 A customer brings a PC in for repair. DVI C.www. C. B. RFID smartcards "Pass Any Exam. Any Time. Check for any updates to the program. Answer: A QUESTION NO: 210 Which of the following methods is commonly used for Biometric authentication? (Select TWO). Inform the customer that others are waiting. Check the Hardware Compatibility List to see if the program is not compatible with the OS.co m . CGA D. B. A. VGA E. Give the customer an estimated time for repair based on the technicians assessment. Ask the customer when they would like to have the work completed. Encrypted passwords C.actualtests. S-Video Answer: B.CompTIA 220-701: Practice Exam A. Logical token B. and asks when it will be done. Run the program as a local administrator. D. USB B." . Add an exception to the firewall for the program.com 67 Ac tua A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. The user states that they do have Internet connectivity. Which of the following is the BEST response for the technician to give? A. Ask the customer to check daily to see when it is completed. C.

Any Time. D. C. Ensures that only certain devices can access the network C.actualtests. Disable the device in Device Manager.www." . Retinal scan Answer: D. Fiber Answer: D QUESTION NO: 213 After installing a new piece of hardware with the hardware CD. Answer: C "Pass Any Exam. a user is reporting system crashes and performance loss. Try installing the device to a different port or slot. Contact the vendor for an RMA. Which of the following would be the FIRST step in resolving this issue? A. UTP C.E QUESTION NO: 211 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. B.CompTIA 220-701: Practice Exam D. Coaxial B. Prevents users from seeing the wireless network Answer: D QUESTION NO: 212 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Encrypts data traveling across the wireless network D. Ensures all users physically login to the wired network B. Fingerprint reader E. Download and install updated drivers for the device. Plenum D.co m 68 .com Ac tua lTe sts .

www. Floppy drive E.E QUESTION NO: 216 A laptop with a docking station is normally wired into a local network. Boot with repair disk Answer: A QUESTION NO: 215 Which of the following. Boot to the recovery console C. When the laptop is removed from the docking station. Safe mode with command prompt D. Serial Cable B. Which of the following Windows features BEST accomplishes this? A.ROM Answer: C. when locally connected. Any Time. CD." . and after restarting their PC the display is no longer appearing. Wireless Zero Configuration D. Driver signing B. the user would like the laptop to automatically switch to the wireless connection. Safe mode B.com Ac tua lTe sts .actualtests.co m 69 . can be used as a boot device to install a new installation of Windows Vista? (Select TWO).CompTIA 220-701: Practice Exam QUESTION NO: 214 A user has recently installed a new graphics driver. Which of the following boot options would be MOST effective in troubleshooting this issue? A. Hardware profile C. USB drive D. DVD. A.ROM C. Roaming profile Answer: B QUESTION NO: 217 "Pass Any Exam.

Security Center B. Update the Antivirus definitions.CompTIA 220-701: Practice Exam Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? A.co m 70 . Windows reports that no antivirus software is currently protecting the system. Obscure word in a dictionary B. Answer: B QUESTION NO: 220 Which of the following can be used to configure a Windows installation for imaging multiple computers? A.E QUESTION NO: 219 A.com Ac tua After successfully installing a free antivirus solution. Contained in a text file C. Disable antivirus protection withinSecurity Center notification. Which of the following solutions would resolve this issue? lTe sts . Contains numbers and letters E. Machine Debug Manager D. A. fdisk B. Hardware Profile Answer: B QUESTION NO: 218 Which of the following are characteristics of a secure password? (Select TWO). Install the Microsoft Malicious Software removal tool. Contains special characters Answer: D.www. D. Disable the antivirus logging in the Event Viewer. Contains AES encryption D. System Restore C.actualtests." . Any Time. B. sysprep "Pass Any Exam. C.

and WDS is available in Windows Server 2003.0. 80 C. Any Time. Ghost is a third-party utility. 224. RIS only comes with Windows Server operating systems.CompTIA 220-701: Practice Exam C.0.0.1 Answer: C QUESTION NO: 222 Answer: B QUESTION NO: 223 Aero is a feature of which operating system? A. 172.1. regedit D. WindowsVista Ultimate "Pass Any Exam. Windows XP Home C.1 C.1." . 53 B. 443 tua Which of the following network ports is normally associated with unencrypted web traffic? lTe sts . QUESTION NO: 221 Which of the following is a class A IP address? A. 10. 110 D.16. 192. telnet Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.1 D. which comes with Windows 2000 Professional.www.168.co m 71 .1 B.0. Windows XPMedia Center D. you need to use the Sysprep utility.actualtests.com Ac A. WindowsVista Basic B.

C." . changes the boot sequence order. a technician has determined what has caused the problem.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 224 The Windows Experience Index is used to determine: A. Which of the following should be the technicians NEXT troubleshooting step? "Pass Any Exam.actualtests. Answer: B QUESTION NO: 225 Blu-Ray disks have a storage capacity of: A. remaining hard disk storage space. B.co m 72 . B. C. Any Time. 9GB. Answer: C QUESTION NO: 226 The edit command line tool: A. D.com Ac tua lTe sts . B.www. 650MB. the reliability and speed of search indexing. a performance value of system components. the speed and available bandwidth of Internet connections. D. Answer: D QUESTION NO: 227 While troubleshooting a computer problem. makes changes to the registry. 25GB. C. 4.7GB. can be used to modify desktop preferences. D. opens a text based word processor.

Which of the following interfaces should the technician use to manage current application processes on the users computer? A. A. perform a disk defrag. C.CompTIA 220-701: Practice Exam A. archive old drivers. Optical recognition F. D.co m . Computer Management B.com 73 Ac tua lTe sts .www. clean each component with an approved cleaning solution. check the HCL. REGEDIT C. Any Time. Fingerprint reader E. actions and outcomes. Smart card B. Establish a plan of action and implement the solution. Document findings. Secure ID Token "Pass Any Exam. C.actualtests. Barcode scanner C. before performing hardware upgrades a technician should: A. Verify full system functionality. D. Answer: C QUESTION NO: 228 A user running Windows XP is experiencing degraded system performance while a particular application is running. Answer: B QUESTION NO: 230 Which of the following are forms of biometric authentication? (Select THREE). Voice recognition D. B. B. Event Viewer Answer: C QUESTION NO: 229 As a best practice. Task Manager D." . Ask the user opened ended questions to see if they agree with the cause.

CompTIA 220-701: Practice Exam Answer: C.D. Any Time.co m 74 . Right-click on theprinters icon and select Properties D. ToggleKeys C.com Ac tua lTe sts .www." . NTFS B. which of the following file system should be used in formatting the drive? A. Encryption Keys D. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Start > Control Panel > System B. Start > Control Panel > Printer icon Answer: C QUESTION NO: 233 A technician must configure a computer for a special needs user who can only press one key at a time. FilterKeys B. FAT D. NFS Answer: A QUESTION NO: 232 Which of the following can be used to print a test page? A. StickyKeys Answer: D QUESTION NO: 234 "Pass Any Exam.E QUESTION NO: 231 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.actualtests. UFS C. Right-click My Computer thenselect Manage C.

convert B." . the AC adapter of the laptop and the computer. LCD monitor D. fdisk Answer: A QUESTION NO: 235 A user reports that after coming back from lunch their PC will no longer turn on. diskpart D. C. QUESTION NO: 237 Which of the following is MOST likely to be the source of wireless network interference? A.actualtests. Bluetooth headset "Pass Any Exam. B.co m . The hard drive is in standby mode.CompTIA 220-701: Practice Exam Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. Server tua Which of the following draws too much power and should never be plugged into a UPS? lTe sts . Power cord is loose. Hard disk failure or operating system needs to be reloaded. Any Time. Laser printer B. Nothing else should be plugged into the UPS under a user's desk. Which of the following is MOST likely the problem? A. Answer: B QUESTION NO: 236 Answer: A Explanation: He should plug in the monitor. Laptop computer C. Mouse and keyboard need to be cleaned.com 75 Ac A. D. format C.www.

The PC is currently holding two sticks of 512MB PC2700. B. "Pass Any Exam. which of the following will be the overall speed of the new RAM? sts QUESTION NO: 239 . A. Any Time.CompTIA 220-701: Practice Exam B.www. Data Execution Prevention Answer: B. 3200 D. D. Replace the display adaptor. Large screen television C. Which of the following actions BEST resolves this issue? A. Cordless telephone Answer: D QUESTION NO: 238 Which of the following utilities can help prevent viruses and other malware? (Select TWO). AM/FM radio D. and the technician would like to install an additional two sticks of 512MB PC3200. Degauss the monitor. Windows Defender C.E Answer: B QUESTION NO: 240 A CRT monitor is displaying patches of distortion while in use. Power cycle the computer. C. 5300 tua lTe A technician is installing a RAM upgrade into a PC. Reload the driver for the monitor. 2700 C. Windows Event Viewer B.co m .com 76 Ac A. 2100 B." .actualtests. CHKDSK D. Assuming the necessary slots are available. FilterKeys E.

co A computer is being sold over the Internet. MAC filtering B. NAT routing Answer: A QUESTION NO: 244 Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? "Pass Any Exam. An alert at logon when an unknown user has tried to logon B. Reformat the hard drive to a clean state using the format command. An alert when the computer case has been opened C. Run FDISK on the hard drive.www. D. WEP encryption C." . WPA encryption D.actualtests. B. C. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 241 Which of the following BEST summarizes computer intrusion detection? A. A motion sensitive web cam recording the room Answer: B QUESTION NO: 242 Answer: C QUESTION NO: 243 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? m .com 77 Ac tua lTe A. A set of firewalls and anti-virus programs protecting the computer D. Erase the hard drive using a disk wiping program. sts . Pass all computer components near a large magnet.

Hardware and software are not exact sciences." Answer: D QUESTION NO: 247 A user states that every time they try to pull down video clips from a website. We have identified the problem and we will have it back up as soon as possible. We believe the problem is the network interface card.hoc wireless connection D. I am not the server technician so please do not take a bad tone with me. B. Any Time. a notice appears on the screen which says the site is being blocked by a filter. Which of the following would be the appropriate response? sts . The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. C. Connect to it via an aD.actualtests. There is no way to tell how long this will take. Video capture card D. A technician believes the on-board NIC is bad. D. the server will be back up. Graphics card C. Sound card Answer: A QUESTION NO: 245 A printer with an integrated NIC has been connected to a LAN. One particular caller demands to know exactly how long the system will be down. Is your work solely depending on the server? Try to not be upset because before you know it. TV tuner card B. Connect to it through a TCP/IP port C.co m . Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 246 A." . Which is the following is the MOST appropriate response from the technician? "Pass Any Exam.com 78 Ac tua lTe The file server had an expected outage this morning.www. We will have it back up within the hour.CompTIA 220-701: Practice Exam A. Connect to it through a computer share B.

CompTIA 220-701: Practice Exam A. What particular website are you trying to download videos from? Are they work related? B. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. If you take issue with that please inform your supervisor. C. Did you read the entire screen? The last sentence clearly says click to continue. D. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. Simply select continue on the message and the video should appear. Answer: D

QUESTION NO: 248 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. The technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the BEST response for the technician to give the user? A. Thank the user for their assistance with the problem; however, their solution did not work and inform the user that the company has personnel working on the problem. B. Thank theuser for their concern ask the user open ended questions to see what they think is the problem. C. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. D. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Answer: C

QUESTION NO: 249

A user states that their monitor is acting up and at times the image shakes. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. The company is currently replacing all CRTs with new LCDs. Which of the following is the BEST response? A. Ask the user what they did to cause the shaking images. B. Inform the user of the cause of the problem and tell them the degauss the monitor. C. Tell the user to carry the monitor to thetechnicians desk there they will give them a new LCD monitor. D. Empathize with the user and send thema nt monitor to solve the issue. Answer: D

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-701: Practice Exam

QUESTION NO: 250 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A. Amount of time necessary for the UPS to run in a power outage. B. The physical footprint of the UPS. C. The number and size of all applications running on each workstation. D. The amount of space available at each workstation to place the UPS. Answer: A

QUESTION NO: 251

A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem. The administrator should use which of the following to fix this issue? A. Event Viewer B. SECPOL.MSC C. Windows Security Center D. SECEDIT.EXE Answer: A

Which of the following types of media is considered solid state? A. Tape drive B. Floppy disk C. DVD D. Flash media Answer: D

QUESTION NO: 253 Which of the following types of media is considered optical?

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QUESTION NO: 252

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CompTIA 220-701: Practice Exam A. Floppy B. Blu-Ray C. Biometric device D. Tape Answer: B

QUESTION NO: 254 Which of the following is the correct class address for an IP address of 194.168.10.25? A. Class A B. Class B C. Class C D. Class D Answer: C

Which of the following is a class A address? A. 107.167.34.120 B. 198.45.32.109 C. 129.207.21.65 D. 190.120.87.165 Answer: A

QUESTION NO: 256

Which of the following cable types uses a BNC? A. Fiber B. CAT6 C. Coaxial D. UTP Answer: C

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CompTIA 220-701: Practice Exam QUESTION NO: 257 Which of the following services uses the TCP port 21 by default? A. TELNET B. HTTPS C. SMTP D. FTP Answer: D

QUESTION NO: 258 Which of the following is a Class C address? A. 65.102.1.120 B. 192.168.1.1 C. 125.32.3.132 D. 134.28.1.120 Answer: B

QUESTION NO: 259

Which of the following is created when setting up MAC filtering? A. WPA B. WEP C. SSID D. ACL Answer: D

QUESTION NO: 260 While trying to resolve an issue with wireless connectivity on a users laptop, a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. Which of the following should the technician do? A. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician. B. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time. "Pass Any Exam. Any Time." - www.actualtests.com 82

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CompTIA 220-701: Practice Exam C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of. D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Answer: D

QUESTION NO: 261 Which of the following is a loopback address on a computer with an IP address of 192.168.0.12, a subnet mask of 255.255.255.0 and a gateway of 192.168.0.1? A. 192.168.0.0 B. 192.168.0.1 C. 255.255.255.0 D. 127.0.0.1 Answer: D

QUESTION NO: 262

Answer: A,B

QUESTION NO: 263 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). A. Right click on the My Computer and select Properties. B. Open Control Panel, open Administrative Tools, double click on the Services icon. C. Click Start>Run and then type in services.msc. D. Click Start>Run and then type inregedit. E. Click Start>Run and then type in regedt32. "Pass Any Exam. Any Time." - www.actualtests.com 83

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A. Right click on My Computer and select Manage. B. Double click the Computer Management icon under Administrative Tools. C. Click Start, type in Run and then type inregedit. D. Right click on the Start Menu and select Properties. E. Click Start, type in Run and then type inmsconfig.

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CompTIA 220-701: Practice Exam Answer: B,C

QUESTION NO: 264 Which of the following is a valid boot device? (Select THREE). A. RAM B. DVD.ROM C. Hard disk D. Tape drive E. Sound card F. NIC Answer: B,C,F

QUESTION NO: 265

Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). A. Windows will not save any file changes while is Safe Mode. B. Windows prevents successful boot and logon from updating Last Known Good Configuration. C. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. D. Windows XP starts basic networking to allow for updating of drivers from the Internet. E. Windows XP uses the minimum set of drivers and services to start the GUI. Answer: B,E

QUESTION NO: 266

Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XPMedia Center Edition B. Windows XP Home C. WindowsVista Ultimate D. Windows 2000 Professional Answer: C

QUESTION NO: 267 "Pass Any Exam. Any Time." - www.actualtests.com 84

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" . Any Time. Answer: A.com Ac tua lTe sts . A. RAID 0 B. USB 1. Verify full system functionality and implement preventative measures. C.CompTIA 220-701: Practice Exam Before returning a repaired system to a user. RAID 5 D.B QUESTION NO: 268 Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A.1 "Pass Any Exam. Inform the user every step that was performed throughout the entire troubleshooting process. Inform the user that the computer may not function as it did before the problem occurred. RAID 5 D. RAID 1 C. RS-232 B. E. which of the following should be done? (Select TWO). RAID 0 B. actions. Document the system findings.www. RAID 10 Answer: C QUESTION NO: 270 Which of the following interfaces supports only one device per port? A. B. RAID 1 C. Change theusers permissions so that they cannot create any potential problems in the future.co m 85 . RAID 10 Answer: A QUESTION NO: 269 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A.actualtests. and outcomes. D.

Serial Answer: D. Bluetooth Answer: A QUESTION NO: 271 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). MAC filtering C. SSID D. MAC "Pass Any Exam. A.www. SSID tua lTe Which of the following is used to control access to a network based on the address hard coded into the NIC? sts . Any Time. PS/2 C. NIC E.co m 86 . SCSI D. IEEE 1394 B. WEP C.com Ac A. 802. Channel 11 D.actualtests.CompTIA 220-701: Practice Exam C.11n B. Parallel D. Modem F." .E QUESTION NO: 272 Answer: B QUESTION NO: 273 Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? A. NAT B.

SSID C. Any Time. C. Reboot the computer. Which of the following could the technician do to send the display to the projector? A. System B.www.actualtests. WEP key Answer: B QUESTION NO: 275 A customer connects a projector to their laptop.C lTe A." . D. Administrative Tools D. MAC filtering D. User Accounts C.com Ac QUESTION NO: 276 tua Answer: B. The projector is turned on. but no display shows on the screen. Use appropriate function toggle key to switch display mode. Security Center E. Accessibility Options sts . m 87 . WPA key B. Go into Device Manager and enable the projector.co Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Press F1 to shift display to the projector. the system will auto-select the projector on restart. Answer: A QUESTION NO: 277 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 Which of the following is assigned to broadcast on a wireless network? A. B.

D.actualtests. Resolves queries for resolution of host names to IP addresses. Answer: C QUESTION NO: 278 After the problem is resolved. which of the following should be the NEXT action according to the troubleshooting theory? A. Provides security for a network through the use of ACLs. Backup Tape C. B.www. Recreate the problem and reapply the solution to ensure it worked properly. D. IDE Hard Drive E. "Pass Any Exam." . Secures network Internet traffic through shared key encryption. Answer: C QUESTION NO: 279 A. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Solid State Drive F.CompTIA 220-701: Practice Exam Which of the following BEST describes the function of a firewall? A.F QUESTION NO: 280 Which of the following methods can a technician use to find the IP address of a computer? (Select TWO).44MB Floppy Disk Answer: B.com Ac tua Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Compact Disc D. Return the system to the user. Digital Video Disc B. 1. D. lTe sts . Any Time. C. Dynamically assigns IP addresses for easy client configuration. Verify that all other parts of the system are working properly. C. B.co m 88 .

Answer: D.www. Run the System Configuration Utility from the run line and click on the Services tab. Answer: A QUESTION NO: 283 When attempting to understand a problem the technician should ask the: A. D. select Status. B. Right click on My Computer.com D. A. user to move so the technician can check the computer for problems. Network installation F. The local user profile is corrupt. Open Network Connections from the control panel. E. B. "Pass Any Exam. B.E QUESTION NO: 281 Which of the following are valid installation methods for Windows XP? (Select THREE). Purchase a fully configured hard drive Answer: A. and then click on Device Manager. The user selected an alternate hardware profile.D. Installation from Microsoft.com 89 Ac tua lTe sts . D. select Properties.E QUESTION NO: 282 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. Windows CD installation E. The user accidentally deleted the files. select the Hardware tab. users coworker to confirm what the user said and verify there is a problem.actualtests. Open a command window and run net /?from the command line. Any Time." . Factory recovery partition B.CompTIA 220-701: Practice Exam A. and then select the Support tab.co m . C. XCOPY all files from another computer C. The user saved the files to a different location. right click the Local Area Connection. Open a command window and runipconfig from the command line. C. Which of the following is the MOST likely cause of the problem? A.

UTP B. user to state the issue and stop the user when the technician has an idea of how to fix the problem. Any Time. D. Fiber D. Coaxial Answer: A QUESTION NO: 286 Which of the following is a benefit of using STP cable? A. Answer: D QUESTION NO: 284 Which of the following is the maximum cable length of a CAT5e? A. Decreased ESD C. Decreased EMI D.actualtests.co m 90 .CompTIA 220-701: Practice Exam C.www. user to explain the problem and listen without interrupting the user. 1076 feet (328 meters) Answer: B QUESTION NO: 285 Which of the following cable types would be used in a 10BaseT network? A. 328 feet (100 meters) C. 492 feet (150 meters) D. Increased transfer rate Answer: C QUESTION NO: 287 "Pass Any Exam." . Increased RFI B. ThinNet C.com Ac tua lTe sts . 100 feet (30 meters) B.

net use F: \\ComputerName\ShareName /persistent:NO C. Serial C. Serial port D. MSCONFIG B. Computer Management Answer: A QUESTION NO: 288 Which of the following devices must be terminated at the last device or none of the devices will work? A.com Ac A. net use \\ComputerName\ShareName /persistent:YES :F D. Standard TCP/IP port B. SCSI B. Parallel port "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following utilities is used to remove programs from startup in Windows XP? A.co m 91 . Any Time. IDE D. ASR C." .actualtests. net use \\ComputerName\ShareName /persistent:NO :F B. USB port C. Parallel Answer: A Answer: D QUESTION NO: 290 Which of the following ports is commonly used when adding a network printer in Windows XP? A. net use F: \\ComputerName\ShareName /persistent:YES tua Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? lTe QUESTION NO: 289 sts . Task Manager D.www.

System Properties>Advanced>Environment Variables D. System Properties>General C. PCIe C. Where would they find this setting? sts . PCMCIA D. Bootsect.dos D.com Ac A.ini file is an editable text file with one or more lines that reference partitions to boot to. System Properties>Advanced>Startup and Recovery Settings tua lTe A technician needs to increase the paging file size on a Windows XP system.txt B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 291 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A.www.actualtests.co m 92 . Ntbtlog. Sysprep.ini Answer: D Explanation: To configure dual-boot computers. The boot. ISA B. you need to edit the boot.inf C. System Properties>Advanced>Performance Settings>Advanced B.ini that is loaded by the ntldr file that loads the bootstrap process in a system. Boot. AGP Answer: B "Pass Any Exam." . Any Time. QUESTION NO: 292 Answer: A QUESTION NO: 293 Which of the following slots will support the fastest video card? A.

Blocking harmful network traffic C. Hostname B. Encrypting hard drives Answer: D QUESTION NO: 296 Which of the following identifies a wireless network when looking at available access points? A. C. Securing wireless access points D.actualtests. SSID Answer: D QUESTION NO: 297 Where can a technician find information relating to common problems or concerns on a Windows XP computer? "Pass Any Exam.co m 93 . The UPS is disconnected from the wall.CompTIA 220-701: Practice Exam QUESTION NO: 294 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. ISP D. Default gateway C. The speaker wires were disconnected while cleaning.www. Storing passwords B. Answer: D QUESTION NO: 295 Which of the following is the BitLocker utility used for? A. Which of the following is MOST likely the cause? A.com Ac tua lTe sts . A new security update is available for download." . D. The default printer is out of paper or offline. Any Time. B.

com 94 Ac A.actualtests.CompTIA 220-701: Practice Exam A. D. RG-58ThinNet D. Any Time. the customer asks for an explanation the cause of the problem. The situation was caused by irresponsible users that spilled coffee in the bottom tray. Start > Programs > Accessories > System Tools > Help and Support D. Right-click Taskbar > Help and Support Answer: B QUESTION NO: 298 After a technician repairs a printer problem. The process of removal is so complex that only those certified for repair should attempt to resolve. CAT5e C. B. Start > Help and Support C. QUESTION NO: 299 Answer: D QUESTION NO: 300 Which of the following BEST describes digital signatures? A.co m . CAT6 B. An infallible method which binds a signature to a message D. Requires the receiver to have access to thesenders private encryption key "Pass Any Exam.www. The paper jam was caused by moisture in the paper tray. Which of the following is MOST appropriate? A. the functionality of the rollers was impaired and therefore ceased to transfer properly. Email applicationadD. Due to condensation within the lower tray assembly. Right-click My Computer > Help and Support B. Cryptographic mechanism that identifies the sender as well as the message integrity B.in which adds the signature block to all email messages C. RG-8ThickNet tua Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? lTe sts Answer: A ." . C.

Any Time. Generators eliminate ausers tendency to create passwords that can be a security liability. 2GB B." . Answer: D QUESTION NO: 302 Answer: B QUESTION NO: 303 Which of the following describes the S-video mini-DIN connector on laptops? A.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 301 Which of the following is a benefit of using a password generator? A. C. Generators create new passwords every time a user signs in to prevent social engineering.www.com Ac tua lTe A. 4GB C. Allows digital video to a variety of devices D. Allows digital video and audio to a variety of devices Answer: B QUESTION NO: 304 Which of the following components should be in contact with thermal compound? (Select TWO). D. Generators eliminate the requirement to establish log-in attempt limitations. 128GB sts . 8GB D. Allows a LCD projectors output to display on a laptops screen B. Allows analog video output to a variety of devices C.co Which of the following describes the random access memory limitations with Vista 32-bit operating system? m 95 . "Pass Any Exam. Generators extend the requirement to periodically change passwords. B.

com 96 Ac tua lTe Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.actualtests. Cable C. sts . Dial-up B. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Motherboard B. CPU E. Capacitors Answer: C. You should install only the standoffs that align with the holes in the motherboard.CompTIA 220-701: Practice Exam A.www. Fan C. Standoffs C. Any Time. Daughterboard Answer: B QUESTION NO: 306 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A." . Satellite Answer: C QUESTION NO: 307 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? "Pass Any Exam. Screws D. DSL D. Riser cards B.D QUESTION NO: 305 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Heatsink D.co m .

Malicious software attached to an incoming email lTe sts QUESTION NO: 309 . Malicious software that changes theusers home page C. 192." . Malicious software that is self-replicating and self-propagating B.0. Malicious software that monitors Internet surfing habits Answer: A "Pass Any Exam. Browser Plug-Ins C.0.15 B.0.co m 97 . Any Time. Downloaded Program Files D. Windows Temporary Files Answer: A QUESTION NO: 308 Which of the following addresses would be assigned by APIPA? A.0.www.actualtests.15 D. 10. Malicious software attached to another piece of software D. 169. Temporary Internet Files B. 172.15 Answer: A Which of the following BEST describes a Trojan horse? Answer: C QUESTION NO: 310 Which of the following BEST describes a worm? A.254.1. Malicious software that is self-replicating and self-propagating C. Malicious software that monitors Internet surfing habits B.25 C.com Ac tua A.168.CompTIA 220-701: Practice Exam A. Malicious software attached to another piece of software D.16.

This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 312 Which of the following devices would enable a user to use multiple computers with a single monitor? A. Ability to bypass the IRQ channels to work directly with the CPU B. Active Directory Restore Mode Answer: C Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. Safe Mode with Command Prompt C.www.co m 98 . you would choose the Last Known Good Configuration advanced startup option. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 311 Which of the following BEST describes the function of ECC in a RAM module? A. Last Known Good Configuration D. USB hub C. Which of the following would be the BEST startup selection? A. "Pass Any Exam. Ability to detect hardware incompatibilities and resolve them C. KVM B.com Ac tua lTe sts .actualtests. Capture card Answer: A QUESTION NO: 313 An external hard drive installation has caused a system to crash. Graphics adaptor D." . Debugging Mode B. Ability to detect and correct single bit errors in memory D.

Answer: A QUESTION NO: 317 A customer receives a bluescreen message. Any Time. Check the security log for error codes.11n wireless card C.com Ac A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. C. Run a power supply test.CompTIA 220-701: Practice Exam QUESTION NO: 314 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. Which of the following standards should the technician upgrade to? A. 802. B. D. C. Restore the backup to a new hard drive. Create a checklist of the most likely issues. 802. Boot into Safe Mode. B.co m 99 . Which of the following should the technician do NEXT? tua lTe sts . 802.actualtests. Before the technician performs any diagnostics which of the following actions should the technician take? A.11g wireless card B. Run a backup routine." . The customer asks the technician. 802. Update all software to determine if this corrects the problem. What is a bluescreen message? How should the technician respond? "Pass Any Exam.11a wireless card D.11b wireless card Answer: B QUESTION NO: 315 A system is malfunctioning and the technician has asked the user about any recent changes to the system. Answer: B QUESTION NO: 316 A.www. D. Apply the latest service pack.

and a regular mouse without having to connect all of the devices each time. Daisy chain C. Any Time. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Under powered fan B. Failed fan C.com 100 Ac tua lTe sts . C. Network Hub "Pass Any Exam. Which of the following will allow this functionality? A. Explain that it is a message that assists in identifying problems based on the error code." . Which of the following is MOST likely causing the sound? A. B. Logical Token B. Pad locks C.actualtests.www.co m . In the office they want to use a 24 LCD monitor. Cable locks Answer: D QUESTION NO: 320 A customer has a 12 laptop computer. System clock feature D. Answer: A QUESTION NO: 318 A technician hears a sound that resembles a ticking clock coming from a system. Docking station B. RSA keys D. full size keyboard. Failing hard drive Answer: D QUESTION NO: 319 Which of the following will BEST prevent theft of monitors and laptops? A. D.CompTIA 220-701: Practice Exam A. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Tell the customer that abluescreen is another name for stop error.

Any Time. Solid state hard drive D.co m 101 . SATA hard drive with a rubber gasket C. DHCP C. AppleTalk B. lTe sts .CompTIA 220-701: Practice Exam D. "Pass Any Exam.D QUESTION NO: 323 Which of the following BEST describes what a VPN is? A. QUESTION NO: 321 A customer states they want a new hard drive that is resistant to shock. connectors for peripheral devices. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. Which of the following can be installed to accommodate the customers request? A. IPX/SPX D. Once a portable computer is inserted in a docking station it behaves like a desktop computer. NetBEUI Answer: B. B.www. A private network between two computers using wireless cards without using a wireless access point between them." .com Ac tua Which of the following is part of the TCP/IP network configuration? (Select TWO). Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. It provides slots for expansion cards. PATA hard drive B. and bays for storage devices. SCSI drive with properly terminated ends Answer: C QUESTION NO: 322 A.actualtests. DNS E.

Any Time. Computer Answer: B.www. PCIe C. C. B. Vacuum Cleaner F.CompTIA 220-701: Practice Exam C. the AC adapter of the laptop and the computer. A.co m 102 . Nothing else should be plugged into the UPS under a user's desk. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Answer: C QUESTION NO: 324 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. D. Create a utilities partition on the hard disk prior to OS install. Disable the system BIOS so the SATA card can take boot precedence. Press F6 when prompted to load the additional drivers. AGP "Pass Any Exam. Laptop AC Adapter D. QUESTION NO: 326 Which of the following slot types has the GREATEST peak bandwidth? A. Monitor C.actualtests. Use the Windows XP Professional for SATA card support feature when installing Windows." .F Explanation: He should plug in the monitor. Answer: D QUESTION NO: 325 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). Portable Heater E.C. A secured line of communication between two points through a public network. Laser Printer B.com Ac tua lTe sts . D. which of the following must be performed for the installation to be successful? A. ISA B.

actualtests.11a Answer: B "Pass Any Exam. Press F8 after POST but before Windows begins to load. Any Time. PCI-X Answer: B QUESTION NO: 327 Which of the following is the proper way to enter the Windows Advanced options menu? A. 802.sys file that is located on the root directory. QUESTION NO: 328 Answer: A QUESTION NO: 329 Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? A. Spyware D. password along with all of their account information. Midway through Windows loading. Infrared D. C. B. Botnet attack C. Phishing B.0 C.co m . Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Trojan tua lTe A client receives an email stating that their online auction has been compromised. Bluetooth 2. It says that they need to login and change their old username. D.www.com 103 Ac A. Which of the following is this an example of? sts .11b B. Edit the config. power cycle the system.CompTIA 220-701: Practice Exam D. Enter System Configuration Utility and select Startup Menu." . 802.

com Ac In a Windows machine. ST . From the MMC snap-in C. From the system configuration utility B. BNC C. which of the following can the technician use to stop a program from loading at startup? (Select TWO). Parallel Answer: B QUESTION NO: 331 Answer: A QUESTION NO: 332 A. Serial D. "Pass Any Exam.www. which of the following locations can a programs executable file be typed in and launched from? tua lTe sts A." . Any Time.co Which of the following connectors would plug into a 56K dial-up modem? m 104 . RJ-11 B.actualtests. SCSI C. From Administrator tools in the control panel Answer: C QUESTION NO: 333 In Windows XP. RJ-45 D. USB B. but has to be terminated at the last device? A. From the start command window D.CompTIA 220-701: Practice Exam QUESTION NO: 330 Which of the following I/O devices can be daisy chained together.

D QUESTION NO: 334 A corporate office user reports that they are unable to print to a locally connected printer. Which of the following is the BEST response from the technician? A.com 105 Ac tua lTe sts . Have you removed and replaced the printer drivers already? C. remove all the components inside the case and spray each one separately." . C.actualtests. Inform the user that there is no record of the prior call. Net stop Answer: B. MSCONFIG E. when the black window opens. Answer: D QUESTION NO: 336 Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? A. "Pass Any Exam. remove the cover. Can I redirect your computer to a network printer until a technician can repair the problem? B. Leave the unit powered up so that any issues with cleaning can be immediately realized.www. Close existing ticket and open a new trouble ticket for the user. Which of the following is the BEST response? A.co m . D. Event Viewer B. B. Answer: A QUESTION NO: 335 A user reports that they have not heard from the help desk since calling in a problem two days ago.CompTIA 220-701: Practice Exam A. type CMD in the run line. Unplug the power cable. type print lpt1 in the box. Registry C. Select Start. Performance Monitor D. Inform the user that the problem will be escalated to a supervisor for resolution. hold the can upright and spray. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. C. D. Any Time. B. Unplug the power cable. Inform the user that a technician will be out to resolve their problem shortly.

Anti-static mat E.D Answer: A. Remove the internal main battery. Memory mismatch. hold the can upside down and spray.fault isolation outlet C. A. Memory brand is different than the computer. Wait until the main battery is exhausted and then remove. sts QUESTION NO: 338 . tua lTe Memory was added to a Windows laptop and upon booting up. D. Thermal transfer compound B. remove the cover." . E. C. Operating system does not recognize the additional memory. B. "Pass Any Exam. Any Time. remove all components.co m . Memory size needs to be adjusted in Device Manager.actualtests. Which of the following should the technician do NEXT? A. C.CompTIA 220-701: Practice Exam D. Remove the CMOS battery. Which of the following are the MOST likely issues? (Select TWO). the BIOS only reports the original memory amount. B. Anti-magnetic screwdrivers F.com 106 Ac A. UPS Answer: C. Memory is defective. Disconnect all external devices. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Unplug the power cable. GrounD. Anti-static wrist strap D. Answer: C QUESTION NO: 337 Which of the following tools can protect a workstation against ESD? (Select TWO).E QUESTION NO: 339 A user reports that their laptop has frozen up and will not shut down or log off.www. D.

Answer: A QUESTION NO: 341 Answer: B QUESTION NO: 342 Which of the following stores information for faster access on a CPU? A.actualtests. When putting a PC into long-term storage B. When troubleshooting power issues D. Continue using the power supply until it fails.www. Cache D. Any Time.com Ac tua lTe sts A. Replace the fan." . Removable storage C. When traveling to other countries C. RAM Answer: C QUESTION NO: 343 Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). When installing more powerful components .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 340 The fan on a power supply is not working. USB "Pass Any Exam. C. Replace then entire power supply.co In which of the following situations would a voltage switch on a power supply need to be changed? m 107 . Verify the voltage powering the fan. Front side bus B. A. Which of the following is the BEST course of action? A. D. B.

SATA C. B. Nickel cadmium cell D. Heat from theprinthead boils a water-based ink. Any Time. Toner sticks to photoconductive areas on a drum. B. Answer: B QUESTION NO: 346 Which of the following is the MOST likely power source for a desktop computer? A.com Ac tua lTe sts QUESTION NO: 345 . Switching-mode power supply B. Answer: C Which of the following BEST describes how an impact printer works? A.CompTIA 220-701: Practice Exam B. Toner sticks to photoconductive areas on a drum. Linear power supply C. Heat from theprinthead transfers an image onto the paper. D. Small wires impact and squeeze ink from a ribbon.co m 108 ." .actualtests. Lithium ion cell Answer: A "Pass Any Exam. C. Heat from theprinthead melts the ink onto the paper. Small wires strike and transfer ink from a ribbon. Serial D. IEEE 1394 Answer: B. D. SCSI E. Heat from theprinthead boils a water-based ink.www. C.D QUESTION NO: 344 Which of the following BEST describes how a thermal transfer printer works? A.

you need to use ACPI standard. IRQ D. 24x B. sts .CompTIA 220-701: Practice Exam QUESTION NO: 347 Which of the following is the maximum speed at which a standard CD. the technician finds the customer extremely angry that it has taken "Pass Any Exam. IMAPI Answer: B QUESTION NO: 349 A user wants to add an additional network connection to their laptop.com 109 Ac tua lTe Explanation: : To define power management in laptop computers.ROM can be read? A. ODBC B. Any Time. SODIMM D. 48x D. Although the technician has immediately responded to the dispatch. 52x Answer: D QUESTION NO: 348 Which of the following hardware features controls power management? A. It was introduced in 1996 and is an extension of the system BIOS. ACPI C. AGP C. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? A. 32x C.co m .www.actualtests. PCMCIA Answer: D QUESTION NO: 350 A technician arrives to resolve a customer issue. SATA B." .

B.11n.www. Answer: B "Pass Any Exam. MAC filtering is preventing the computer from connecting to the network. Document the issue including findings. D. D. Upon closure. Make sure the customer is aware that the current service level agreement allows for an eight hour response. Any Time. Which of the following should be the technicians NEXT troubleshooting step? . The wireless network card has been disabled by the hardware switch. lTe sts A technician has replaced a failed keyboard that was full of debris. The wireless network is not properly configured. Recent provider upgrades have changed the wireless specification from 802. B.com Ac tua A.co m 110 . They were able to connect without a problem the day before. Follow up with the customer at a later date.11a to 802. Focus on completing the task in an expedited manner. Upon closure. Which of the following is the MOST likely cause for the problem? A. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. but now they are unable to see the network at all.CompTIA 220-701: Practice Exam over four hours for a response. document the situation and inform management that thecustomers behavior was undesirable. document the situation and inform the manager that the customer was not happy with the response time. Answer: A QUESTION NO: 351 Answer: B QUESTION NO: 352 An end user states that they are unable to connect to their home wireless network from their laptop. Empathize with thecustomers urgency and explain that there have been problems with the call tracking system for weeks.actualtests. Report the incident to thecustomers manager. D. C. actions taken and the outcome. Which of the following is the BEST course of action for the technician to take to resolve the issue? A." . to ensure that the keyboard is still functioning. Empathize with the customer then focus on completing the task in an expedited manner. The technician then explained to the customer the importance of keeping a clean area around their computer. C. B. C. Ask another technician to verify that the findings are correct.

Which of the following is the correct explanation of the paste? m QUESTION NO: 354 111 . The printer address has changed and the customer needs to remap their printer. Answer: C Answer: D QUESTION NO: 355 Which of the following devices should be added to a network to support full-duplex communications? A. Thecustomers permissions have changed and needs to be an administrator to print color." . C.www. the customer asks what the tube of paste that came with the CPU is used for. Which of the following is the MOST likely cause for the customers issue? A. Switch C. Since returning the customer is only able to print to the black and white printer. B. It assists in keeping the CPU cool.co When installing a new CPU for a customer. The print spooler service needs to be restarted on the client computer. Modem Answer: B QUESTION NO: 356 Which of the following is a private IP address and will not be routable on the Internet? "Pass Any Exam.actualtests. Ethernet hub D. Everyone else is able to print to the color printer without a problem. It keeps the new CPU from falling out of the socket. C. D. Any Time. The DHCP service needs to be restarted on the client computer.com Ac tua lTe A. sts . B. The customer was able to print and then left on vacation. It prevents theft by covering the values written on the CPU. Firewall B.CompTIA 220-701: Practice Exam QUESTION NO: 353 A customer states that they are no longer able to print to their color network printer. It prevents voltage from shorting out the CPU. D.

1.www. Copy C. these files are then marked as archived.1." .9. Not enough free space on the hard drive C. Incremental B.co m 112 . The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 359 "Pass Any Exam. Which of the following is the MOST likely cause of this? A. Any Time.actualtests.7 D. The backup should clear the archive bit for each file. Which of the following backup type should be selected? A.com Ac tua lTe Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. 176. Daily Answer: A QUESTION NO: 358 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Graphics card jumpers need to be reconfigured D. 192.23 Answer: B QUESTION NO: 357 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run.16 C.1.1. A copy backup backs up the selected files and does not mark the files as archived. 8. Limited amount of memory for the display adapter B.168. A full backup backs up all the files on the disk. sts .3 B.CompTIA 220-701: Practice Exam A.15. 206. Full D.1.

Hear what the customer has to say without interrupting if it will not take an excessive amount of time. the customer is not done describing all their symptoms. has four integrated processing units.co m 113 . Answer: C QUESTION NO: 361 A." . twice the amount of cache. D. double the number of pins. B. B.CompTIA 220-701: Practice Exam The term quad core implies that a CPU: A. C. Wait until the customer is finished thenrefer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. However. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. has twice the cache of a dual core processor.www. D. the technician knows what the solution is. has two error correcting and checking units. requires memory to be installed four units at a time. B. Answer: D QUESTION NO: 360 A dual core CPU has: A.actualtests. C. is clocked four times faster than a normal unit. Answer: C QUESTION NO: 362 SSL technology is used to: "Pass Any Exam. Which of the following would be the MOST appropriate action of the technician to take? lTe sts . C.com Ac tua While a customer is describing a problem to a technician. The technician should ask the customer to repeat the problem several times so they can verify all of the facts. Any Time. two separate processing units. D.

B. C. Nonmetallic tools C. Unplug the laptop Answer: A QUESTION NO: 365 A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. C.actualtests. "Pass Any Exam. Reinstall the mouse drivers. D. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. secure communications with websites. C. Which of the following would BEST resolve this issue? A.www. The print spooler can catch any loose clothing. Any Time. Which of the following safety precautions must the technician be aware of before repairing the printer? A. Replace the mouse. A wrist strap B. D. A UPS D.com Ac tua lTe sts . The laser will be hot. Replace the touch screen. provide remote assistance to users. D. prevent unauthorized login attempts. Calibrate the touch screen. B. Answer: C QUESTION NO: 363 A technician is observing a laser jet printer that is jamming. B. encrypt the contents of a hard disk. The ink carriage might move. Answer: B QUESTION NO: 364 Which of the following BEST prevents electrostatic discharge when working on a laptop? A." .CompTIA 220-701: Practice Exam A.co m 114 . The print fuser will be hot.

Stop the mandatory update. QUESTION NO: 367 Answer: B QUESTION NO: 368 A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. Which of the following is the BEST way to respond the customer? A. Which of the following would be the BEST way to communicate the mandatory update to the users? A. Disregard the statement and continue to resolve the new issue. Install the update without notice. msconfig lTe sts Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? . Email the users about the update.co m Answer: C 115 . ipconfig B. Post notices around the building." . State that the update has no relationship to the new issue and continue implementing a solution. C. B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 366 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand.com Ac tua A. C. D. Wait until the customer completes their statement andexplain how to resolve the new issue. telnet D.www. Any Time. Answer: C "Pass Any Exam. ping C. D.actualtests. B. Ask the user about where information on that update was released.

Which of the following is the BEST course of action? A.CompTIA 220-701: Practice Exam QUESTION NO: 369 A technician is on a service call and notices that a friend is calling. C. Answer the call and then resume work. Install Windows Updates.com 116 Ac tua QUESTION NO: 371 lTe Answer: C sts A. B. Control Panel>Services C. a PC displays MISSING NTLDR. C. Which of the following is the FIRST procedure that a technician should carryout to correct this error? . Display Settings>Advanced Settings D. B. Clear any removable disks from all drives and start-up PC. Ask the customer for permission before answering the call.actualtests. Backup registry file C. how can the registry backup before changes are made? A. D. Display Settings>Resolution Answer: C QUESTION NO: 372 Using regedit. Answer: B QUESTION NO: 370 Where can a technician configure multiple monitor displays in Windows Vista? A. Save registry file "Pass Any Exam. Ignore the call and call back afterwards. Disable plug and play in the BIOS." .co m When attempting to boot-up. Remove any incompatible hardware.www. Export registry file B. . Step outside and answer the call. Any Time. D. Control Panel>Configuring Desktop B.

Install a wireless PCMCIA card. Start>Settings>Control Panel>System>Hardware C.co m Answer: B 117 . Start>Settings>Control Panel>Speech D. B. Update the firmware in LAN adapter." .actualtests. which of the following locations would provide access to adjust the input levels? . Start>Settings>Control Panel>Sounds and Audio Devices>Sounds lTe sts To record audio using a microphone attached to a computer running Windows XP. shell E. Install a Bluetooth USB adapter. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. RJ-45 C.shell B.CompTIA 220-701: Practice Exam D. C. QUESTION NO: 374 Answer: A QUESTION NO: 375 Which of the following is the MOST common form of a serial port? A. Any Time.com Ac tua A. Import registry file Answer: A QUESTION NO: 373 A technician needs to add 802. 6-pin Mini-DIN Answer: A "Pass Any Exam.www. Which of the following would be the BEST method? A. D. 9-pinD. Activate infrared ports in the BIOS. 15-pin D.11g network connectivity to a laptop.

The user does not have the correct printer driver. nothing happens. Which of the following is the MOST likely cause of the problem? A. Any Time." . "Pass Any Exam.com 118 Ac tua QUESTION NO: 378 lTe Answer: A sts A. Which of the following is the memory type? A. Kernel loading phase Answer: C QUESTION NO: 379 An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. Boot loader phase D.CompTIA 220-701: Practice Exam QUESTION NO: 376 A technician needs to identify the type of memory in use by a computer. SDRAM Answer: D QUESTION NO: 377 Which of the following is the NEXT phase after POST? A.actualtests. DDR RAM D. Task Scheduler C. Print Spooler B. RIMM C. Network . SODIMM B.co m An end user reports that anytime they try to print locally.www. Workstation D. Which of the following services is MOST likely causing the issue? . Autoexec. Logon phase B.bat C. One of the memory modules has 168 pins.

System fan is rubbing against the fans housing Answer: C Answer: A QUESTION NO: 382 A user reports their PC beeps when it is turned on. The monitor has failed. Run theipconfig /registerdns command.co m 119 . C. C.CompTIA 220-701: Practice Exam B. Which of the following is the MOST likely problem? A. Any Time. D.exe. Which of the following is the MOST likely cause of the noise? A. The hard disk drive has failed. The report is not formatted to use USB. Install the support tools from the Windows XP CD. B. tua lTe A technician is trying to determine the DNS server address being used by a Windows XP workstation. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Answer: A QUESTION NO: 380 An end user reports that they hear a clicking noise that becomes more frequent when they save files.www. Power supply warming or cooling B. D. "Pass Any Exam. There is no display on the monitor and the PC shuts off following the beep.actualtests. C. The user does not have the correct network drivers. The CPU has dislodged from its socket.com Ac A. Hard drive is failing D. Error correcting memory making data adjustments C. D. Which of the following should the technician do? sts QUESTION NO: 381 . Modify the path variable to include the location of winipcfg. The printers USB port is not compatible." . Run theipconfig /all command. The operating system is corrupt. B.

Safe Mode sts Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? . C. Answer: B QUESTION NO: 386 "Pass Any Exam. Any Time. ISDN B. B. Upgrade the power supply.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 383 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. D. Sometimes either or both devices fail to function.ROM drive. D.www. Which of the following should the technician do? A. enable one of the new devices in each profile. Repartition the hard drive.actualtests. Which of the following is a BEST practice to ensure that the companys data is protected? A. Use the format command.co m . Use a low level format. but either device will function if the other is disconnected. Install additional ribbon cables. Upgrade the device drivers for both components. DNS D.com 120 Ac tua lTe A. Use thefdisk command. Create two hardware profiles. C. B. MAC filtering C. Answer: D QUESTION NO: 384 Answer: B QUESTION NO: 385 A technician has been asked to assist with the disposal and recycling of the old computers." .

com Ac tua A user reports that their computer will not boot and is displaying a non-system disk error message. Installing the fastest memory available B. Windows C. Installing more memory of the same type and speed C. Answer: B QUESTION NO: 389 Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? A.co m 121 . Dual independent bus architecture B. Installing the newest memory available D. The user has placed a non-bootable floppy diskette into the diskette drive. the technician verifies that the hard drive is being correctly recognized by the BIOS. Root Answer: A QUESTION NO: 387 Which of the following will give the BEST results when adding additional memory modules? A. Installing same memory type but at a slower rate of speed A. DDR2 RAM "Pass Any Exam. The hard drive has failed.actualtests." . Documents and Settings D. Which of the following is the MOST likely cause of the error? lTe QUESTION NO: 388 sts Answer: B . The BIOS must be set to auto-detect the hard drive. D. C. While troubleshooting. Any Time. The hard drive jumpers are configured incorrectly. B.www.CompTIA 220-701: Practice Exam Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. Program Files B.

Fiber optic B. Coaxial D. Coaxial Answer: A QUESTION NO: 393 "Pass Any Exam. UTP sts Which of the following cable types is MOST commonly used for a LAN within a building? . IEEE 1394 D. Hyperthreading D.pair copper wire B. TwisteD.www. Fiber optic C.pair copper wire D. IEEE 1394 C. IEEE 1394 C.actualtests.CompTIA 220-701: Practice Exam C. Any Time. MMX technology Answer: C QUESTION NO: 390 Which of the following cable types is MOST commonly used to support dial-up networking? A. TwisteD.com Ac tua lTe A.co m Answer: C 122 . Coaxial QUESTION NO: 391 Answer: D QUESTION NO: 392 Which of the following cable types has an RJ-45 connector? A. Fiber optic B." .

Hyperthreading Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. ECC D.actualtests. Non-parity Answer: C QUESTION NO: 395 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.com 123 Ac tua lTe sts .CompTIA 220-701: Practice Exam Which of the following connectors is MOST commonly used to support dial-up networking? A. Non-ECC C. ISA slot D.co m . RJ-45 B. connectors for peripheral devices. Once a portable computer is inserted in a docking station it behaves like a desktop computer. QUESTION NO: 396 Which of the following protocols is used to create a personal area network (PAN)? A. Express bus C. RJ-11 Answer: D QUESTION NO: 394 Which of the following memory types is able to correct memory errors? A. LC C.www. It provides slots for expansion cards. and bays for storage devices. SC D. Any Time. Dual channel B. Docking station B." . TCP/IP "Pass Any Exam.

com Ac tua lTe sts QUESTION NO: 398 . Bluetooth Answer: D QUESTION NO: 397 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A." . The access point would now transmit on only one channel. In the socket of a component C.CompTIA 220-701: Practice Exam B. L2 cache C. B.11a C. Hyperthreading D. On the outside of a heat sink B.actualtests. Data encryption would be more secure over wireless connections.www. Dual Inline Package (DIP) B. C. 64-bit Answer: C Which of the following locations BEST describes the correct placement of thermal compound? A. Between a component and a heat sink Answer: D QUESTION NO: 399 Which of the following should the technician expect when disabling SSID broadcast? A. D. Any Time.co m 124 . 802. Data encryption would be less secure over wireless connections. Answer: A "Pass Any Exam.11n D. A user would need to manually type the SSID to connect. On top of a component D. 802.

Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? "Pass Any Exam.255.0 D." .0.255.actualtests.0 B.255. Clean install formats the drive Answer: B QUESTION NO: 401 Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A.0.0. Applications need to be reinstalled with an upgrade D.1 C.co m . 255. 255.255.0. Upgrade retains user settings C. Windows Multilingual Interface Pack D. 255. Upgrade formats the drive B.CompTIA 220-701: Practice Exam QUESTION NO: 400 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Windows Language Wizard B.www.0.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.255.0. QUESTION NO: 403 A user reports that their USB device has stopped working. 255. Any Time. Windows Multiple Language Keyboard Pack C. Windows Multi-user Interface Pack Answer: C QUESTION NO: 402 Which of the following below is a valid default subnet mask for a Class A network? A.com 125 Ac tua lTe sts .

three-dimensional viewer. Answer: A QUESTION NO: 404 Which of the following should the technician use to display . seeing windows.actualtests. Determine if any other users are affected by the problem.mp3 at the end of mpeg layer 3 file names in Windows XP? A." . C. Determine how long before the user is due for an upgraded system. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B.co m . D. C. RAM C. aero glass.com 126 Ac A. tua In Windows Vista Ultimate. B. CPU "Pass Any Exam.CompTIA 220-701: Practice Exam A. RAID D. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. BIOS B. floating bars. Determine if changes have been made that could have caused the problem. B. D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 405 Answer: C QUESTION NO: 406 In which of the following does the level 1 (L1) cache reside? A. Determine how long the user has had the problem. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. a user has the ability to customize translucent windows called: lTe sts . Any Time.www.

Which of the following is the NEXT step that the technician should take? A. Support different resolutions D.co m 127 .C QUESTION NO: 408 Answer: D QUESTION NO: 409 A user in a SOHO is having problems with a software application. Establish a theory of probable cause. Daily C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 407 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). Normal lTe sts A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Document all issues. B.actualtests. A.com Ac tua A." . To support active desktop E. Perform a backup before making any changes. C. findings and solutions. Incremental B. Limited display size C. D. Any Time. Which of the following types of backup should the technician select? . Establish a plan of action to resolve the problem. Limited bandwidth Answer: B. The technician has validated the problem and suspects that the application needs to be reinstalled. Answer: C "Pass Any Exam. Higher response time B. The user has asked that a full backup be run every day. Differential D.www.

Run a backup of the system. regedit B. B.ROM drive and tested that everything is working properly. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Document their findings and the actions taken.CompTIA 220-701: Practice Exam QUESTION NO: 410 A technician has been troubleshooting a users problem with their CD. ipconfig C.co m 128 .actualtests. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Any Time. Run a full system backup. Which of the following utilities should the technician run? A.ROM drive and has tested and found that the drive is defective. D. C. D. B. Answer: B QUESTION NO: 412 A home user reports they have purchased a new video game for their PC but have trouble running it. Develop a plan to get the drive replaced. you need to use the DxDiag utility (DirectX Diagnostics). Which of the following should the technician do NEXT? A. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. Call their manager and report the status of the issue. "Pass Any Exam. C. Question the user and make sure that they have not made any changes to their system recently. Call their manager and report the status of the issue. Which of the following should the technician do NEXT? A." .com Ac tua lTe sts .www. Answer: D QUESTION NO: 411 A technician has just replaced a users defective CD. dxdiag Answer: D Explanation: To test the DirectX functionality. msconfig D.

B.www. Use technical jargon. Use email so that everything is in writing. Use the proper acronyms.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. Which of the following is the BEST method to overcome the issues at hand? "Pass Any Exam. 4095MB C.CompTIA 220-701: Practice Exam QUESTION NO: 413 Which of the following is the default page file size for Windows XP? A. The size equal to the physical memory B. 1. Any Time. Ntldr C." .sys D. C. Use non-technical terms. Hal. Answer: A QUESTION NO: 416 A technician goes to a client site where there are some language barrier issues.5 times the physical memory D.com 129 Ac tua lTe sts .dll Answer: D Explanation: The HAL. D. QUESTION NO: 415 A technician is informing a customer about the finding of any specific computer problem. Smss. Which of the following is the BEST approach to tell the customer what is going on? A. 2MB Answer: C QUESTION NO: 414 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A.co m .exe B.actualtests. Ntbootdd.

B.com 130 Ac tua A technician is working on a computer with periodic shutdown problems. B. C. Get a language to language conversion dictionary to help understand what is being said. D.actualtests. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. Go to the first scheduled appointment late. Answer: C QUESTION NO: 419 Which of the following input/output protocols is commonly associated with the DB. RS-422 B. Which of the following is the BEST course of action to take care of the appointments during that day? A. Call the customers scheduled that day and reschedule all the appointments to different days. Answer: C QUESTION NO: 417 A technician is late getting to a service call first thing in the morning.www. Answer: C QUESTION NO: 418 A." . RS-232 "Pass Any Exam.co m . Skip the first appointment. Inform the client the service must be rescheduled with a different technician.CompTIA 220-701: Practice Exam A. Restate the issues to the customer for validation. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls.9 port? A. Improper ventilation from dust buildup inside the computer. D. Ask to get an interpreter to assist in the language barrier. and make the repairs as quick as possible to try to catch up on the schedule. Electromagnetic interference due to the copy machine in the room. C. D. Power supply to the room is not great enough for both the copy machine and the computer. Any Time. explain the reasoning to the client. B. Which of the following is MOST likely causing the shutdown issues? lTe sts . It has been in service for four years and is located in a copier room. Power supply on the computer is going bad. C.

Use WPA encryption. More horsepower will be provided. More devices can be powered at one time. 40 Answer: B QUESTION NO: 422 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Enable DHCP.D.co m Answer: B 131 .G "Pass Any Exam. Disable SSID broadcast." . Disable WEP. QUESTION NO: 421 How many pins does a VGA Connector have? A. Use a TPM Chip. E. Higher electricity measured in volts. Greater duration of power availability. C. IEEE 1284 D. D. A. 25 D. Enable Volume Shadow Copy. F. Answer: A. Any Time.actualtests. 9 B. 15 C.com Ac tua lTe sts .CompTIA 220-701: Practice Exam C. Use a MAC filtering.www. B. G. C. IEEE 1394 Answer: B QUESTION NO: 420 Which of the following will be true of the battery with 9 cells instead of 6 cells? A. D. B.

Any Time. 1. Add a USB hub to each computer. C.5Mbps. A virus does not require user interaction. Add an infrared connection to all computers. Answer: C QUESTION NO: 424 Which of the following speeds are the USB 2. 20Mbps. Add a Bluetooth connection to all computers. 2.CompTIA 220-701: Practice Exam QUESTION NO: 423 A technician must come up with a solution to control multiple computers with a single monitor. 2. B.actualtests. 10Mbps. Which of the following provides the BEST solution? . 450Mbps C. 128-bit card D.com 132 Ac tua QUESTION NO: 425 lTe Answer: B sts A. D. 32-bit card C. 16Mbps. 480Mbps B.0Mbps. 256-bit card . A worm self-replicates. B. 400Mbps Answer: A QUESTION NO: 426 Which of the following is the main difference between a worm and a virus? A. C." . A worm requires user interaction. "Pass Any Exam.0Mbps. Add a KVM switch to thetechnicians computer.co m A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. Which of the following is the BEST solution? A.www.0 data rates? A. 16-bit card B. 1. 12Mbps.5Mbps. 360Mbps D.

after completion.com 133 Ac tua A. "Pass Any Exam. C.actualtests.co m . Answer: C QUESTION NO: 427 A technician scheduled two customer service appointments at the same time without realizing.www. Try to hurry at the first appointment to make it to the second appointment in a timely manner. Call the next service call. Go to the second appointment because it is listed as priority and then reschedule the first. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Which of the following would be the BEST way to handle the situation? A. B. D. Stay on the current service call and arrive late on the next service call. Make the first appointment and then. and go to the next service call. B. Which of the following is the BEST resolution for the issue? sts . Which of the following should the technician do FIRST upon arrival at the customer site? A.CompTIA 220-701: Practice Exam D. apologize. and reschedule. call the second customer and explain you are running late. lTe A service call is taking longer than expected for a technician. D. this is going to make the technician late for the next service call appointment. Leave the current service call to make the next service call. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. A virus self-replicates. Call the second customer." . C. B. C. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Any Time. apologize. Answer: B QUESTION NO: 428 Answer: B QUESTION NO: 429 A customer states that the computer is making a loud noise. Rush to finish the job. and reschedule.

Windows Sidebar D. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time.CompTIA 220-701: Practice Exam D. Tell the customer that the operating system is corrupted and must be reinstalled. BNC D. Windows Media Center C. RJ-45 C. B. C. Which of the following applications can be used? A. Any Time. RJ-11 B. The current language on the workstation is the customers native language." . Windows Defender B. Ask the customer if the technician can change the language. Which of the following options should the technician do NEXT? A.com Ac tua A. Change the language and complete the service call. D.www.co m 134 . Explain that the issue can not be resolved because the technician does not understand the language. Answer: C QUESTION NO: 430 A technician is at a service call and notices that the language on the workstation is different that the technicians native language.actualtests. ST lTe Which of the following connectors are used on the end of a fiber cable? sts . Windows Narrator "Pass Any Exam. Answer: B QUESTION NO: 431 Answer: D QUESTION NO: 432 A workstation is running slow on certain applications during the day. Call another technician who has worked with this customer in the past and inquire about any prior issues.

Windows 2000 Professional Answer: B QUESTION NO: 434 Which of the following operating systems comes with a default application to record TV using a remote? A.com Ac QUESTION NO: 435 tua lTe sts .www. WindowsVista Ultimate C. Windows XP Professional B. Windows XP Professional Answer: B A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop. WindowsVista Business D.co m 135 . Which of the following is the MOST likely cause? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 433 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? A. Any Time. Pointing stick failure B. Memory failure D." . Hard drive failure C. Windows Vista Home Basic B. Windows Vista Home Premium C. Windows XPMedia Center D. LCD failure Answer: A QUESTION NO: 436 "Pass Any Exam.actualtests.

Aero Display Manager Answer: C QUESTION NO: 439 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. applets. Answer: D QUESTION NO: 437 Windows Vista applications that run in the sidebar are know as: A. a worm that attacks multiple computers and memorizes each computers keystrokes. B.CompTIA 220-701: Practice Exam When talking about online security a phishing attack is referring to: A. The printer was working fine Friday. Answer: C QUESTION NO: 438 A. B. C.www.co m 136 .com Ac tua The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? lTe sts .actualtests. D. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. D." . targeted email that is directed at a group of users so that it appears to be from a legitimate source. icons. Any Time. C. gadgets. Sidebar Interface C. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. a person who go through a corporations waste to see if they can use any of the information. hives. Which of the following is MOST likely the issue with the smearing print? "Pass Any Exam. Task Manager B. User Account Control D.

LCD monitor D.CompTIA 220-701: Practice Exam A. D. Replace the video card to confirm diagnosis. Question the user to determine what has caused the video card to fail. Wrong type of paper is being used for this printer. Answer: C QUESTION NO: 440 Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. C. Verify that all other computer components are operating normally. Spooler service needs to be restarted. Which of the following steps should the technician take NEXT? A. The printer drivers need to be rolled back to a previous version. 800MHz processor B. "Pass Any Exam. D. Too many pages are being sent to the printer at one time. 128MB graphics card C. After speaking with the user and examining the symptoms.com 137 Ac A. Username B. a computer must meet which of the following hardware requirements? sts .co m . Establish an alternative diagnosis. Key fob C. B. B. C. Any Time. Smart cards D. 512MB RAM tua lTe In order to install and run Windows Vista with the Aero user interface. Biometrics Answer: C QUESTION NO: 441 Answer: B QUESTION NO: 442 A user reports that no picture is appearing on the monitor.www." . the technician believes that the computers video card has failed.actualtests.

RAM D. Case fan B. Right-click the applications shortcut and choose Explore.www. Processor C. which of the following will BEST fix this issue? .com Ac Answer: A tua A. Hard drive Answer: D "Pass Any Exam. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 443 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Enter the Compatibility tab and select Disable Visual Themes. Right-click the applications shortcut and choose Compatibility. Without changing Windows Vistas system-wide color depth settings. DOSKEY C." . Select Run in 256 colors. Select Disable Visual Themes. lTe sts A user owns older software that requires 8-bit color depth in order to run properly.actualtests. B. C. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 444 QUESTION NO: 445 A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. Enter the Compatibility tab and select Run in 256 colors. Right-click the applications shortcut and choose Properties. The Compatibility tab within an application shortcuts Properties B.EXE D. Which of the following is MOST likely the issue? A. D. CONVERT. Right-click the applications shortcut and choose Properties.co m 138 .

Telnet D. Which of the following Advanced Mode Options should be used to start up the computer? tua QUESTION NO: 448 lTe Answer: C sts A.com 139 Ac A technician is working on a computer that has a virus downloaded on it. Which of the following Advanced Startup options would BEST resolve this issue? . Last Known Good Configuration D. Disable Automatic Restart Answer: A QUESTION NO: 449 After installing a program. Which of the following would get the computer back to the operational state it was before the install? "Pass Any Exam. The technician has uninstalled the program. Disable Automatic Restart .co m A technician is unable to log into a users computer after installing new hardware.www. Last Known Good Configuration C. Active Directory Restore Mode C. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Debugging Mode D. Safe Mode B. a computer is getting stop errors." . Debugging Mode B. Any Time. Dxdiag C.actualtests. Which of the following should be used to troubleshoot this error? A. but the stop errors continue. Event Viewer Answer: D QUESTION NO: 447 A.CompTIA 220-701: Practice Exam QUESTION NO: 446 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. Device Manager B.

Any Time.www.co m 140 .com Ac tua lTe sts . Incandescent lighting "Pass Any Exam. Amperage and size Answer: A QUESTION NO: 452 A technician is called in to repair a 2. Debugging Mode B.actualtests. Resistance and size C. Electrostatic Discharge (ESD) C.4GHz wireless access point that drops connections. Restore Point B. Back up of the data C. Which of the following would MOST likely cause the connection drops? A. Which of the following would need to be created prior to the installs? A. Safe Mode D. Voltages and size D.CompTIA 220-701: Practice Exam A." . Emergency Repair Disk (ERD) D. Wattage and size B. The access point is next to a speaker B. Last Known Good Configuration C. Cordless phones D. USB copy of startup files Answer: A QUESTION NO: 451 Which of the following is important to know when selecting a power supply? A. Systems Restore Answer: D QUESTION NO: 450 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer.

11 standards operates at a maximum speed of 11Mbps? A. C. The fastest cache that resides at the chip level. D. Chkdsk B. Which of the following would BEST assist their searches? m .11b B.com 141 Ac tua lTe A.www." . The fastest cache that resides outside the chip level. Which of the following is the MOST likely reason? "Pass Any Exam. Any Time. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Indexing D. B.11a Answer: A QUESTION NO: 454 Answer: C QUESTION NO: 455 Which of the following BEST describes L1 cache? A. Scandisk sts . 802. Defrag C. 802.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 453 Which of the following IEEE 802. 802.actualtests. The largest cache that resides at the chip level. it will not delete.co A technician notices that a group of users are continuously searching their computers for the same files. When the technician tries to delete the job. Answer: C QUESTION NO: 456 A user reports that print jobs are not printing. 802.11n C. The largest cache that resides outside the chip level.11g D.

The technician does not have the necessary permissions. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Infrared D. B. D. Answer: B QUESTION NO: 457 A user reports that the print jobs from a color inkjet printer appear fuzzy. The printer does not support the font on the document.CompTIA 220-701: Practice Exam A. D. The printer is set in draft mode in the printer properties. Any Time. Gigabit Ethernet B. Run an alignment page. Replace all of the print cartridges. C. C. C. The job must be deleted using theprinters front panel. Answer: C QUESTION NO: 458 Answer: C QUESTION NO: 459 Which of this following network types is the FASTEST? A.actualtests. Which of the following is the MOST likely cause of the missing detail? lTe sts .www. Once a job is submitted to the queue it cannot be removed. B." . Which of the following options would BEST help troubleshoot the problem? A. tua A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. The user submitted the job as a priority. Power cycle the printer.com 142 Ac A. This printer is not capable of printing such fine details select another type of printer. Send a test page to the printer. Bluetooth "Pass Any Exam. B.co m . D. Wi-Fi C. Some of the inkjets are clogged in the cartridge.

com Ac A technician must replace a network printer.key authentication ." .key authentication B. 802. Delete all print jobs before replacing the printer. 802.key authentication D.actualtests.11b C. D. replace the printer and then print everything that was saved. Any Time.11g Answer: A QUESTION NO: 461 Answer: B QUESTION NO: 462 A.www.11n B. WEP2 withshareD. Notify all users before unplugging the printer. Answer: A QUESTION NO: 463 Which of the following utilities can change the startup programs? "Pass Any Exam.key authentication C. 802.co Which of this following wireless security options is MOST secure? m 143 . Save all print jobs. WPA withshareD. C.11a D. WPA2 withshareD. Which of the following is the FIRST step the technician should take? tua lTe sts A. WEP withshareD.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 460 Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. 802. B. Unplug the network printer and then replace with a new printer.

com Ac tua A. Enter hard drive information manually into the BIOS. fdisk C. The hard drive is faulty and needs to be replaced.ini C.co m 144 . The automatically restart feature in System Failure option is on.www." . Which of the following is MOST likely the cause of this problem? A.bat. B. Enter hard drive information manually into the Boot. format lTe Which of the following commands will partition a hard disk on a Windows XP computer? sts . msconfig D.actualtests. D.CompTIA 220-701: Practice Exam A. D. msinfo32 Answer: C QUESTION NO: 464 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. The system cannot connect to the network. B. sysedit B. convert B. boot. C. The system does not have enough free hard drive space.ini file. chkdsk D. Enter hard drive information manually into theNtldr file. Any Time. C. "Pass Any Exam. Enter hard drive information manually into the Autoexec. Answer: B QUESTION NO: 465 Answer: B QUESTION NO: 466 A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. After installing the hard drive which of the following must the technician do NEXT? A.

Device Manager>Power Options>Check-off the Hibernate box C. Start>Run>Regedit B. CMOS battery is dead. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 468 How would a technician configure a computer to enable Hibernation? A. Control Panel>Hardware>Systems>Power Management>Settings A technician has just installed Windows 2000 on a computers clean hard drive. Control Panel>Power Options>Hibernate tab B.co m . In which of the following can the technician go to review the IRQ settings? A. APM is off. C.com 145 Ac QUESTION NO: 469 tua Answer: A lTe sts .actualtests. Any Time.www. BIOSis reporting a memory error. Which of the following is the MOST likely problem? A. My Computer>Hardware>Settings D." . On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. B. D. Device Manager>Computer Properties C. BIOS>Power Menu>S11>Hibernate D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 467 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem. Hard drive is faulty. The technician suspects an IRQ conflict. Answer: B QUESTION NO: 470 "Pass Any Exam.

Window Vista Home Premium "Pass Any Exam.com Ac tua A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Any Time. B. The toner cartridge is defective. Power supply wattage is too high. Power supply is the wrong wattage. Power supply is the wrong form factor. Power supply wattage is too low. Power supply is the wrong form factor.actualtests. Powersupplys fan is defective. Which of the following is the MOST likely cause? lTe QUESTION NO: 472 sts . C. The pick-up roller is defective. B. The feed roller is defective. Which of the following is the MOST likely cause? A." . Answer: C QUESTION NO: 471 A technician has replaced a bad power supply in a workstation. D. Answer: A A. The workstation will power up if only a single drive is connected.www. Which of the following is the solution? A. Powersupplys fan is defective.CompTIA 220-701: Practice Exam A customer reports that a printer is printing blank pages. C. B. D. Answer: C QUESTION NO: 473 Which of the following versions of Windows includes Windows Media Center functions? A.co m 146 . The fuser unit is defective. D. Power supply is the wrong voltage. Windows XP Professional C. The workstation does not power up properly. C. Windows Vista Home Basic B.

ECC C. DDR C. Better cooling D. Faster response time Answer: B QUESTION NO: 477 "Pass Any Exam. Lower cost B. SLI B.www.com Ac tua lTe A. ECC sts Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? ." . Error detection C. WindowsVista Business Answer: C QUESTION NO: 474 Which of the following technologies corrects errors in memory devices? A. DDR Answer: B Answer: B QUESTION NO: 476 Which of the following is a benefit of having parity on a memory device? A.co QUESTION NO: 475 m 147 . SLI D. DLT D. Any Time.actualtests. UPS B.CompTIA 220-701: Practice Exam D.

This method allows access to only computers that have specific MAC addresses. Parallel B. VPN B. There is no IP filtering or DNS filtering. QUESTION NO: 480 "Pass Any Exam. IEEE 1394 C. FTP D.co m . but requires the last device to use a terminator? A." . WEP keys B. SMTP Answer: A Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering.0 D. USB 2. SCSI Answer: D QUESTION NO: 478 Which of the following protocols can create a secure network connection across the Internet? A. WPA keys tua Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? lTe QUESTION NO: 479 sts . The use of an SSID cannot limit access even though it is used by all the routers. SSID broadcasts C.actualtests.CompTIA 220-701: Practice Exam Which of the following technologies allows a user to connect multiple devices to a single port. MAC filtering D. SNMP C.com 148 Ac A.www. Any Time.

Channel number C. Network diagram to prevent damaging any cables "Pass Any Exam. High temperature warnings and cautions D. WEP key B.co m 149 . Any Time.com Ac A. AD. CRT C. SSID broadcast ID D.hoc C. IP address range Answer: B QUESTION NO: 481 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A." . Hazardous chemicals or compounds C. RFI B. EMI D. which of the following settings should be changed to prevent interference between the two devices? A. Slipping hazards or dangerous footing concerns B.CompTIA 220-701: Practice Exam Two wireless access points are located near each other. Worms D. Phishing Answer: A QUESTION NO: 482 Answer: A QUESTION NO: 483 Which of the following information can be found on a MSDS? A. Adware B. ESD tua Which of the following is a type of interference that can adversely affect wireless communications? lTe sts .www.actualtests.

Which of the following is MOST likely having an issue? A.www. Replace communications cable.com 150 Ac QUESTION NO: 486 tua Answer: C lTe sts . Static or ESD damage D. D. Heat or burns Answer: D QUESTION NO: 487 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? "Pass Any Exam. IEEE 1394 port D. LCD display Answer: A QUESTION NO: 485 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Any Time. Which of the following is a primary safety factor when using a soldering iron? A. B. Change the toner cartridges. Add additional memory to the printer. Voltage or shocks C." .actualtests.co m . C. Touch pad B. Flash drive C. Check to the correct type of paper is being used.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 484 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. RF or wireless interference B.

STP B.www. Which of the following devices is MOST likely connected to the other end of the cable? A. RJ-11 D.CompTIA 220-701: Practice Exam A. Fiber Optic Answer: A QUESTION NO: 489 A technician has connected a cable to an RJ-45 connector on the back of a computer. They can span distances of several kilometers. Switch B. which of the following features should they research? A. .co m 151 ." . BitLocker "Pass Any Exam. LCD monitor B. If they want to add more gadgets. Dial-up modem Answer: A QUESTION NO: 490 After upgrading to Vista a user notices a clock. Memory chip Answer: D QUESTION NO: 488 Which of the following is surrounded by a metallic shield that prevents EMI? A. because it has much lower crosstalk and interference in comparison to copper cables. calendar. and several other items on their display. NIC D.actualtests. Scanner D. UTP C. CRT monitor C. Any Time.com Ac tua lTe sts Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Fax machine C.

Heat sink C. Answer: A "Pass Any Exam.com Ac tua A. D. Decoder software needs to be loaded. Establish a theory of probable cause. Defender C. Sidebar D.CompTIA 220-701: Practice Exam B. C. Power supply D. Establish a plan of action to resolve the problem. Any Time. Case fan B. Ask the customer what the issue is. Answer: D QUESTION NO: 492 Answer: B QUESTION NO: 493 A technician arrives at a customers location and identifies a problem.co m 152 . B. The system does not have enough RAM installed." . User Account Control (UAC) Answer: C QUESTION NO: 491 A technician installs a new DVD drive into a users computer. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. actions. D. and outcomes. Document findings. C.actualtests. The drives device driver needs to be updated. Which of the following troubleshooting steps is NEXT? A. Decreased RAM lTe Which of the following is BEST used to cool down the CPU? sts . Which of the following is MOST likely the issue? A. B. The sound card is not connected properly.www.

B. D. Answer: D QUESTION NO: 497 "Pass Any Exam. C. D. B. Which of the following troubleshooting steps is NEXT? A. and outcomes. Answer: C QUESTION NO: 495 Answer: A QUESTION NO: 496 A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. The power supply has a loose connection. mouse movement and the power light is blinking. Document findings. C. D. Document findings. Verify full system functionality.actualtests. The BIOS need to be updated.com Ac tua lTe A. Verify full functionality and implement preventative measures. actions.www. actions. Any Time." . Ask the customer questions to identify the problem.CompTIA 220-701: Practice Exam QUESTION NO: 494 The technician has already narrowed down the problem and developed a plan. B. The keyboard is faulty. sts . Test the theory to determine cause. C. The system is in hibernation mode.co A technician arrives at a customers location in response to a call. Establish a plan of action to resolve the problem and implement a solution. and outcomes. Which of the following is causing this to happen? A. Establish a theory of probable cause. Which of the following troubleshooting steps should the technician perform FIRST? m 153 .

C." . A.com Ac A. Fans must be directly applied to the cooled component. D. Which of the following is the FIRST step to take to install the printer in their network? lTe QUESTION NO: 499 sts . C.heatsinks provide passive cooling. Answer: A Answer: D QUESTION NO: 500 On a Windows computer.heatsinks provide active cooling. B. Download the latest drivers from the manufacturer.heatsinks are not. D. Print out a test page. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). The technician needs local administrative rights.actualtests. Fans provide active cooling.heatsinks do not.co m 154 . B. Fans are applied with thermal compound.www. Windows key + L C. Which of the following is MOST likely the cause for this problem? A. The technician needs domain administrator rights. Configure NetBEUI settings. tua A user purchased a TCP/IP laser printer. The technician needs to map the drive.CompTIA 220-701: Practice Exam Which of the following are the main differences between a heatsink and a fan in a computer? A. C. Ctrl + alt + delete then lock computer B. Configure the IP settings. Ctrl + alt + L "Pass Any Exam. B. The operating system is corrupt. Any Time. Answer: A QUESTION NO: 498 A technician is not able to delete a user's profile on a Windows Vista workstation. D. Fans provide passive cooling.

A CD. Windows key + Alt + M Answer: A. Which of the following is the MOST likely cause? A. The laptop BIOS was not updated to support external video. D.CompTIA 220-701: Practice Exam D. The monitor and laptop video cards are incompatible. The AC adapter was inserted in the incorrect port. "Pass Any Exam. The video cable connecting the monitor is loose. Answer: C Explanation: If the display of the laptop is not working. Which of the following is the MOST likely explanation? A. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help.ROM drive C.www. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 502 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. A video card with at least 16MB of VRAM D. The function key was not pressed to toggle the video output." . C. Windows key + alt + delete E.com Ac tua lTe sts .co m 155 . which of the following must be available in the computer? A. QUESTION NO: 503 A user reports that during a business trip to Europe. A hard drive with more than 4MB of free space B. then you can try to toggle the video output function key and plug in an external monitor to the laptop. Any Time. B.B QUESTION NO: 501 When installing the Windows XP operating system using RIS. the AC adapter for their older laptop quit working.actualtests.

D. The adapter was rated for 220-240 Volts. Any Time.com Ac tua A. lTe A user reports that when they are typing. Change the display resolution to a lower setting. Toggle the function key for the video display. Which of the following will correct this problem? A. D. Answer: A QUESTION NO: 506 Which of the following encryption methods is used for files and folders in Windows XP Pro? A. C.actualtests. Uncheck Extend my Windows Desktop in the Display Properties. D. The adapter was rated at 50-60 Hertz. C. The mouse pointer software is corrupt. B.CompTIA 220-701: Practice Exam B. Answer: D QUESTION NO: 504 A user reports that when they attach an external monitor to their laptop. The adapter was rated for 110-120 Volts.www. B. EFS C. The sensitivity of the touch pad is too high. The laptop is near a source of EMF interference." . C. A Remote Desktop session has been established on laptop. Adjust the refresh rate of the display to 72 Hertz.co Answer: C m 156 . CHAP II Answer: B "Pass Any Exam. instead of seeing their desktop they only see their background graphic. Which of the following is the MOST likely cause of the problem? sts QUESTION NO: 505 . PGP D. their pointer will randomly move about the screen or highlight words. IPSec B.

Which of the following steps would shorten the startup time? A. After completing the initial configuration. D. Setup user profiles. C. Remove the control circuit board from the drive.com 157 Ac tua QUESTION NO: 509 lTe Answer: D sts A. Perform a disk defragmentation. B. Run the defrag command on the system. Store the drive next to a magnet for one hour." . Install system patches. D. B. B. C. Run a full anti-virus scan. Encrypt all local data files.actualtests. Format the drive. "Pass Any Exam. Configure biometric authentication.www.CompTIA 220-701: Practice Exam QUESTION NO: 507 When disposing of old hard drives. they notice the system takes a long time to display the desktop. Install anti-virus software. which of the following MOST reliably prevents all data from being stolen? A. Answer: C QUESTION NO: 510 A technician has received a new PC directly from the manufacturer. Answer: B QUESTION NO: 508 Which of the following should be performed FIRST before accessing the Internet? A. C.co m Which of the following will improve the functionality of the OS immediately following a new installation? . Physically destroy the disk platters. Install network monitoring software and perform a trace. D. Any Time. .

The laptop battery is defective and needs to be replaced. Create a restore point. Any Time. Boot the computer in Safe Mode. Defragment the hard drive. The customer can power up the laptop when using the power cord without the docking station.co m . they called the OEM and identify the problem. Answer: A. The laptop power cord is being used instead of the docking station power cord. C. D.CompTIA 220-701: Practice Exam B. B." . lTe sts . Answer: D QUESTION NO: 511 A customer has purchased a laptop with a docking station. Run thechkdsk /f command on the system. C. Remove unneeded startup applications.B QUESTION NO: 513 A technician is troubleshooting a computer error.com 158 Ac tua A customer calls a technician to request assistance in installing a new accounting application. E. D. Read the application release notes. "Pass Any Exam. B. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. After initial troubleshooting.actualtests. Decrease the size of the paging file. Which of the following should the technician do FIRST after the problem is resolved? A. Which of the following is MOST likely causing this? A.www. Launch the File and Transfer Wizard. They have had problems installing this application in the past. The customer is using the laptop power button instead of the docking station power button. D. Answer: C QUESTION NO: 512 A. Which of the following steps should the technician take prior to installing the application? (Select TWO). The laptop has an electrical short in the power supply. C. Call the department management to document the issue.

Monitors sessions between two hosts C.actualtests. Provides a logical connection between a workstation and the network infrastructure D. Answer: B QUESTION NO: 514 The IP address: 192.0.www. C. Post the solution on an online tech forum.CompTIA 220-701: Practice Exam B. Provides a physical connection between a workstation and the network infrastructure Answer: D QUESTION NO: 517 "Pass Any Exam. D. Answer: B QUESTION NO: 516 Which of the following is a function of a NIC? A. B. Class D Answer: C QUESTION NO: 515 Which of the following is true of L1 cache? A. It runs faster than the processor speed. It runs at processor speed. D." .168.10 is an example of which of the following address classes? A.com Ac tua lTe sts . Assigns IP address to the workstation B. It runs at half the processor speed. Any Time. Class C D.co m 159 . It runs slower than the processor speed. Document the issue and the applied solution. Describe the issue at the next staff meeting. Class B C. C. Class A B.

NetBIOS C.actualtests.www." . Hubs are limited to a bandwidth of 4Mbps. Useregedit to export the user data to the new system. Answer: A QUESTION NO: 520 A technician has determined that a CRT monitor is not working correctly and that it will be replaced.com Ac tua A technician needs to provide a customer with a new computer running Windows Vista. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. IP Answer: C. Which of the following should they do NEXT? "Pass Any Exam. C. SPX B. copy the users profile from the old system to the new system. B. From Windows Explorer. cached website credentials and desktop preferences. A hub directs traffic between locally attached computers. B. D. Hubs only support TCP/IP protocols. Which of the following can the technician do to ensure all settings are moved to the new computer? lTe QUESTION NO: 519 sts Answer: B .co m 160 . The customer has required all personal information be migrated to the new computer including favorites. A. A. A hub broadcasts all traffic to all ports. Any Time. DLC E. and import it to the new system.E QUESTION NO: 518 Which of the following is true of a hub versus a switch? A. TCP D.CompTIA 220-701: Practice Exam Which of the following protocols are routable? (Select TWO). Use the USMT to export the data from the old system. D. C.

Disassemble the monitor to prepare disposal of parts independently. B. Answer: A QUESTION NO: 522 A. C. C. Answer: B QUESTION NO: 521 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad." .CompTIA 220-701: Practice Exam A. D.com 161 Ac tua A user is unable to connect to the network via Ethernet while using their laptop on battery power. The laptops NIC needs updated drivers. they can connect to the network. Which of the following should the technician do? "Pass Any Exam. The laptop is not receiving enough power from the battery so the battery should be replaced. Any Time. While preparing the files for the disc burning. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Update the drivers for the video card. If they connect the AC adapter. Dispose of the monitor in the trash. The power management settings on their laptop are set to disable the internal NIC. Which of the following is the MOST likely cause? lTe sts . the technician notices files that pertain to other employees. Which of the following is the BEST option to solve this issue? A. The laptop is not receiving enough power from the battery so a second battery should be installed. D. Update the drivers for the touchpad.co m . Answer: C QUESTION NO: 523 A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. B. Format the hard drive and reinstall the OS. B. Dispose of the monitor according to applicable environmental regulations.www. C. Discharge the CRT prior to disposal. Lower the pointer speed in the Mouse Control Panel applet.actualtests. D.

providing standard permissions. Report the issue to theusers manager and return the next day to work on the issue. Which of the following actions should be taken? A. D. The technician needs to work on the issue but is distracted by the users mess. B.actualtests. Schedule a later time to call them back once they remember their username. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Keep the files on the portable drive and then look at them later for confidential material. Which of the following should the technician do? A. C. "Pass Any Exam.co m 162 . Answer: B QUESTION NO: 526 Which of the following describes the BEST way to carry a CRT monitor? A. Follow thecompanys established guidelines to reset passwords.www. Delete the files off the portable drive once they are finished burning the disc. Organize theusers papers into file folders. The user is quite messy and has a lot of paper strewn about. Answer: A QUESTION NO: 524 A technician is visiting a users desk to work on a computer issue. B. C. Call the person that wants the disc burned andask them if they can look at the files." .CompTIA 220-701: Practice Exam A. Tell the user that they will return later in the day once they have cleaned their desk. C. Reset the password for them and inform them of their username. they cannot identify their username. Provide copies of the files to the people named on them. C. Answer: B QUESTION NO: 525 A user calls the helpdesk and asks to have their password reset. D. Carry it by holding it upside down by the base. Any Time. D. Carry it with the screen closest to your body. Carry it with the protrusion on the back facing your body. B. however. Create a new account for the user. Carry it by using both the power and video cords for stability.com Ac tua lTe sts . D. B.

Open the case and determine the cause of the noise. Answer: C "Pass Any Exam." . Receive. Verify that the user has not made any OS changes. put on hold and forward. Check the BIOS for temperature changes. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. A customer reports that when the computer starts up. B. it sounds like an airplane taking off. and forward. give first impression.actualtests. Answer: B QUESTION NO: 528 An upset caller reports that their laptop freezes constantly. C. D. put on hold.co m 163 . Respond by informing caller to slow down and change their attitude. Which of the following would be the MOST effective way to respond to this call? A. Listen to callers concern without interrupting and being judgmental. ask for help and respond. Ask the caller to call back when they are in a better mood. Receive.com Ac QUESTION NO: 529 tua Answer: B lTe sts . C. Receive. D. Attempt to replicate and verify the issue.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 527 Which of the following would be the MOST effective communication method to process a users call? A. Respond by asking the caller to slow down and repeat the concern twice. D. Any Time. understand. Receive. C. B. B.www. evaluate and respond. Which of the following should be the FIRST course of action? A. interpret.

D.www. 12 volts C.co m . Which of the following is the BEST course of action? A. At the same time. C. Answer: B QUESTION NO: 533 A technician is responding to a customers call. Write down error code and ask for assistance. Research online forums for assistance. Update the OS with the most recent patches. B. "Pass Any Exam. 24 volts D. 6 volts B. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites.CompTIA 220-701: Practice Exam QUESTION NO: 530 A user reports that their computer has a bluescreen. Forward the customer to another technician in order to listen to the co-worker." . Put the customer on hold just for a few minutes. Forward the customer to another technician.com 164 Ac tua QUESTION NO: 532 lTe sts . Which of the following is the BEST course of action? A. C. Which of the following is the BEST course of action? A. B.actualtests. 32 volts Answer: B A technician is on the phone with a customer. Any Time. Answer: D QUESTION NO: 531 Most new motherboards accept which of the following voltages? A. a co-worker asks the technician for assistance. The technician receives another incoming call from the technician's friend. Avoid the incoming call and call back later. D. Email the manufacturer with the details of the issue. Ask the customer's permission to put them on hold.

B. Document that disabling the firewall did not solve the issue and call another technician for assistance. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. Replace the motherboard and perform a system restore. Answer: D "Pass Any Exam. Reinstall the firewall software. B. QUESTION NO: 534 A user emails to report that their computer is experiencing a bluescreen error. Any Time.com Ac tua lTe sts . D. disabling the firewall did not help the issue. the technician believes that firewall settings may be the cause. D.www. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Formulate another theory as to what might be causing the problem. Contact the user to determine if any recent changes have been made to the computer. Use Windows Recovery Console to perform a repair installation of Windows. Answer: B QUESTION NO: 535 A technician has been dispatched to investigate a report that a clients workstation can no longer access the network.actualtests.CompTIA 220-701: Practice Exam B. After speaking with the user.co m 165 . however. C. Replace RAM modules and verify that all other system components are operating properly. Replace the workstations NIC. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Which of the following troubleshooting steps should the technician perform FIRST? A. C. Which of the following troubleshooting steps should the technician take NEXT? A." . Put the customer on hold just for a few minutes and assist the co-worker. C. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. D.

Which of the following should the technician do NEXT? A. Use a surge protector. Any Time. D.www. Use a signal attenuator. C. C. sts . B. B. Ignore the content and complete the repair. Plug the computer into a different power outlet. Delete all the illegal content from the user's computer. Perform a virus scan and evaluate the results. Report theusers story to management and wait for further instructions. a technician discovers content which they believe may be illegal. The technician speaks with the user. B. Report the situation to the appropriate authorities.co A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Use an uninterruptible power supply (UPS). D.com Ac QUESTION NO: 538 tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 536 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Which of the following describes the BEST course of action? A. Answer: B QUESTION NO: 539 "Pass Any Exam. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows." . Establish a theory as to what caused the changes to the computer. Insist that the user immediately delete the content.actualtests. C. Install anti-spyware and run an initial scan. Which of the following can the technician recommend? m QUESTION NO: 537 166 . Answer: D Answer: A While troubleshooting a problem on a users computer. D.

random characters? A. A low toner cartridge "Pass Any Exam. DRAM D.CompTIA 220-701: Practice Exam A technician notices co-workers copying files onto their personal storage media. When is it appropriate to make copies of a customers confidential data? A.www. D. DDR3 B. Ignore the situation so as to avoid workplace conflict. A corrupt software driver B. C.co m 167 . B. from computers which are in for repair. For backup purposes and with thecustomers permission. Answer: C QUESTION NO: 541 A. Any Time.actualtests. It is never appropriate to copy acustomers data. Report the situation to appropriate authorities. C. resulting in the need for continuity chips in otherwise unused slots? lTe sts . RDRAM C." .com Ac tua Which of the following RAM types requires that all available memory slots be filled. Confiscate the co-workers personal storage media. SRAM Answer: B QUESTION NO: 542 Which of the following can cause a printer to output nonsensical. Excessive humidity C. B. D. Notify the customer about their stolen data. Which of the following is the BEST course of action? A. It is not appropriate unless the content is public knowledge. Answer: D QUESTION NO: 540 An IT service provider receives laptops from many different customers. For backup purposes and if the technician deems it necessary.

HTTPS C. WindowsVista Ultimate. Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. D.com Ac tua A.co m 168 . WAP D. C. Windows XP Home Edition.CompTIA 220-701: Practice Exam D. Any Time." . Video capture card lTe If using Windows Media Center. which of the following hardware components needs to be installed? sts . QUESTION NO: 544 Answer: B QUESTION NO: 545 Which of the following protocols is used to encrypt data on a wireless network? A. HTTP Answer: A "Pass Any Exam. Windows XP Professional.actualtests. Windows 2000. An invalid IP address Answer: A QUESTION NO: 543 All of the following operating systems will allow users to connect to a domain EXCEPT: A. KVM switch B. WEP B. TV tuner card C.www. Docking station D. B.

CMOS battery C.co m .www. 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Any Time. 32GB C. Which of the following is the FIRST course of action to take on the laptop? "Pass Any Exam.actualtests. QUESTION NO: 549 A users laptop has a built-in wireless NIC and cannot see the network.com 169 Ac tua lTe sts . 1024GB D. 16GB B. Processor D. Which of the following components should the technician replace? A. SFTP B. WPA D. L2 cache B." . Although Windows XP lets you format only up to 32GB but can read larger volumes.CompTIA 220-701: Practice Exam QUESTION NO: 546 Which of the following protocols makes a wireless network secure? A. HTTPS Answer: C QUESTION NO: 547 The users operating system is not keeping the correct time after a system powers down. System clock Answer: B QUESTION NO: 548 Which of the following is the maximum partition size of the FAT32 file system? A. WAP C.

com Ac tua lTe sts . Explanation of error codes Answer: A. 80 B. Mapped network drives F. Liquid D. RAM capacity C. Check to see if wireless is turned on." . 3389 Answer: D "Pass Any Exam. Answer: D QUESTION NO: 550 Which of the following is information found in the Device Manager? (Select THREE).D QUESTION NO: 551 Which of the following cooling methods forces air over the components by using a fan? A. which of the following ports is used for Remote Desktop (RDP)? A. Check the wireless card to be sure it is seated correctly. Active Answer: D QUESTION NO: 552 By default. I/O address ranges E. B. Hidden devices D. Heatsink B. Check the wireless card for antenna connections. 2335 D.co m 170 . 110 C. C.www. A. Check the software for a complete install. Devices by type B.CompTIA 220-701: Practice Exam A.actualtests. D. Any Time. Passive C.C.

actualtests. Wireless card C. 80 D.www. is used for Telnet? A. Multimedia B. 23 B.co m 171 .CompTIA 220-701: Practice Exam QUESTION NO: 553 Which of the following port numbers. by default. SATA D. Any Time. 25 C. NIC B. 8080 Answer: A QUESTION NO: 554 Which of the following adapter cards is used for displaying over the air video broadcasts? A. TV tuner C. Bluetooth Answer: A QUESTION NO: 556 Which of the following boot options allows the technician to boot the PC in a non-GUI environment? "Pass Any Exam. Capture D." . Graphics accelerator Answer: B Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.com Ac tua QUESTION NO: 555 lTe sts .

Which of the following would be the BEST recommendation to the customer? A. Last Know Good Configuration D. The technician has determined this can be done. Firmware D. VPN D. Crossover cable "Pass Any Exam. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Enable Boot Logging C. Operating system B. Which of the following must the technician update? sts .CompTIA 220-701: Practice Exam A. TELNET Answer: C QUESTION NO: 558 Answer: C QUESTION NO: 559 A customer has two computers with NICs installed. Safe Mode with Command Prompt B. Chipset tua lTe A technician receives a call from a client requesting that a faster CPU be installed into their PC. WAN B. HTTP C. Bridge B. Router C.com 172 Ac A. Memory C. Any Time.actualtests. but the motherboard needs an update." .co m .www. Safe Mode with Networking Answer: A QUESTION NO: 557 Which of the following network types provides a secure connection to a private network over the Internet? A.

co m Answer: A 173 . C. B.www. Which of the following should the technician do? . Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. tua lTe sts A technician replaces a customers hard drive and the customer wants the drive thrown away. Turn off the power to the USB device first then the computer. D.com Ac A. QUESTION NO: 561 Answer: D QUESTION NO: 562 When setting up security for a wireless home network. try not to use numbers in the password.CompTIA 220-701: Practice Exam D. C. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. D. Send the drive to a data recovery company. Use the Safely Remove Hardware icon in the Control Panel.actualtests. Switch Answer: C QUESTION NO: 560 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. B. B. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. a technician should advise the customer to: A. change the password frequently. C. try and keep the same password so the customer can always remember it. Unplug the device from the computer. D. Answer: A "Pass Any Exam." . Any Time. use their telephone number as the WEP key. Use the Safely Remove Hardware icon in the System Tray.

The power to the external displays docking station D. Improved video game performance Answer: A A user is experiencing eye strain while using an external CRT display attached to the laptop docking station.actualtests.co m 174 . Which of the following is the FIRST item to check? A. Improved registry settings D. create the folder in My Documents then click and drag the new folder to the desktop." . select new. create the folder on a flash drive and then click and drag the new folder to the desktop. and select folder.CompTIA 220-701: Practice Exam QUESTION NO: 563 A quick method to create a new folder on the desktop using Windows XP is to: A. Any Time. The monitor driver version C. Improved security features C. use the run command and type folder. rightclick on the desktop. C. The refresh rate for the external display Answer: D QUESTION NO: 566 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. D.com Ac tua QUESTION NO: 565 lTe sts . If the monitor has been degaussed recently B. B. Improved performance B. Which of the following options is the FIRST step in successfully booting the computer? "Pass Any Exam.www. Answer: A QUESTION NO: 564 Which of the following is a benefit to hyper-threading? A.

" .com 175 Ac A. The technician explains this is a: A.CompTIA 220-701: Practice Exam A. Which of the following is the FIRST action the technician should take? lTe sts . press F8 and select Last Known good configuration. Boot into BIOS/Setup and change the boot sequence. Answer: C QUESTION NO: 568 Answer: D QUESTION NO: 569 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. B. D. the computer boots off the installed operating system on the hard drive. Boot into setup/BIOS and check the Graphics options. press F8 and select Safe Boot. Boot the unit in Safe Mode by pressing Ctrl/Esc. Answer: B QUESTION NO: 567 A user reports a Non-system disk error in a computer after a brief power outage at work. popup advertisement that has been blocked. Run a check disk operation on the hard drive. B. "Pass Any Exam. Have the user check external drives for media. Have the user power off for five minutes then restart the system.co m . Boot into BIOS and check the hard drive status. C. B. Which of the following is the FIRST step the technician should take? A. website that does not require a password to log in. When Windowsstarts. C. however. Boot into BIOS/Setup and update the BIOS. Any Time. tua A technician wants to reinstall Windows operating system on a notebook computer. The technician tries to boot the computer with the Windows CD in the drive. Boot the unit in Safe Mode by pressing F5.www.actualtests. C. B. website where cookies are required. D. When WindowsStarts. Boot the unit in Safe Mode by pressing F8. D. C.

Check to see if the monitor and computer are powered by a UPS. Answer: D QUESTION NO: 570 A customer wants to add a network printer to a home network. C. Which of the following is the BEST course of action to take? . D. Answer: C "Pass Any Exam. Enable print sharing from the main computer.1. lTe sts A technician is requested to determine why a laptop occasionally reports an over temperature warning. Unplug and then re-connect all cabling to the components. Set the printer to DHCP.0. QUESTION NO: 571 Answer: B QUESTION NO: 572 A technician is called back to a customers desk due to a reoccurring loss of the monitor display. Update or reinstall the display driver. D. D. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. B. secure website. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A.com Ac tua A. Ask the customer what is occurring when the display is lost. Ask the customer how the laptop is being used when it reports the error. Set the IP address to match the gateway address. Which of the following would be the NEXT troubleshooting step? A. Check the System Event log for over temperature entries. B. Configure the printers IP to 127. Run the computer until the error occurs then find where the source of the heat is.actualtests. B. Remove the battery and run the laptop on the external power supply. C.co m Answer: A 176 .0. C.CompTIA 220-701: Practice Exam D.www." . Any Time.

flash the firmware on the printer to match the new driver. D. C. replace the network card in the printer. Consult the maintenance manual for the error code. Which of the following is the BEST course of action to determine the cause? A. have the customer clear the print queue and reboot. Check the quick setup guide for BIOS settings. C. power off the printer. cycle the power on the printer and observe the boot process.CompTIA 220-701: Practice Exam QUESTION NO: 573 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. B. but only in monochrome.actualtests. The technician arrives and finds the printer is online but there are not any lights on the network card. Replace the video card because there is no display. check the printer properties on the server. The NEXT step to evaluate the problem is to: A." . B. pauses and then repeats.www. Answer: C QUESTION NO: 575 Multiple users report that the network color printer is not printing in color.co m 177 . C. power cycle the printer to update the driver.com Ac tua lTe sts . D. The NEXT action would be to: A. Answer: B QUESTION NO: 574 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. B. check the printer for paper jams in the path. have each user remove and re-install the printer to update the driver. Remove the power and check the position of the jumpers on the motherboard. Answer: B QUESTION NO: 576 "Pass Any Exam. D. The technician knows the print server had maintenance done over the weekend that included driver updates. Any Time.

Any Time.actualtests." . Hibernation C. Which of the following Windows services is not starting during boot? A. Sleep D. WPA D. Computer Browser "Pass Any Exam. Biometric authentication Answer: D QUESTION NO: 578 A.CompTIA 220-701: Practice Exam Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. WPA. Standby B.com Ac tua Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? lTe sts .co m 178 . WPA encryption D. Which of the following security technologies is this considered? A. Password authentication B. Shutdown Answer: B QUESTION NO: 577 A client asks a technician to configure their laptops fingerprint scanner for use. WEP C. WPA2 B. Smart card authentication C.www.AES Answer: A QUESTION NO: 579 A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart.

BIOS "Pass Any Exam. try turning the monitor on/off. Add Hardware Wizard C.www. Northbridge Answer: A QUESTION NO: 582 Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor? A.CompTIA 220-701: Practice Exam B. Turn the monitor on/off. Check the video cable from the monitor to the PC. reseat the video card in the PC. Any Time. try turning the monitor on/off. check the power cable on the monitor. reseat the video card. B. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Print Spooler D. Reseat the video card. check the power cable on the monitor.com 179 Ac tua Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? lTe sts . Answer: C QUESTION NO: 581 A. check the video cable from the monitor to the PC. BIOS C. DMA controller D.co m . The technician on call determines that the PC is powered on and is not in standby mode.actualtests. Northbridge B. C. D. check the video cable from the monitor to the PC. Southbridge B. IPSec Services Answer: C QUESTION NO: 580 A user calls to report a completely blank screen on their PC. Turn the monitor on/off." .

DMA controller C. Southbridge D.actualtests. Replace the power button. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Southbridge Answer: A QUESTION NO: 584 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A.co m 180 .www. DMA controller Answer: C QUESTION NO: 583 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Check the power supply for voltage output. Verify that the power button is plugged into the motherboard. Answer: A "Pass Any Exam. Which of the following is the NEXT troubleshooting step the technician should take? A. D. BIOS D. Check the power outlet to verify it is supplying power. Northbridge B. C.CompTIA 220-701: Practice Exam C. CMOS D. Northbridge B." . Southbridge C. B.com Ac tua lTe sts . DMA controller Answer: B QUESTION NO: 585 A desktop computer is not responding when the power button is pressed. Any Time.

Theusers workstation has a faulty NIC. Case open switch D. Answer: A QUESTION NO: 589 Which of the following architectures are designed for multi-threaded applications? (Select TWO). Port triggering C. The technician can also print a test page from another workstation.co m 181 . The printer is no longer the users default printer.com Ac A user reports that they are suddenly unable to print to a network printer. 959 D. "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 586 Which of the following demonstrates a physical method of intrusion detection? A. D. The printer has corrupt drivers. 478 B. Slot A Answer: A A. Bitlocker Answer: C QUESTION NO: 587 Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. B.actualtests. Biometric password B. C." . The printer has a faulty NIC. It was working fine yesterday. Which of the following is the MOST likely cause of the problem? tua QUESTION NO: 588 lTe sts . Any Time. The technician can ping the users workstation and the printer. 775 C.

C. B.com 182 Ac tua lTe sts . DDR2 E. D.co m . PCI express C.CompTIA 220-701: Practice Exam A. Which of the following should be selected to BEST meet the user's needs? A. B. Dual-core Answer: A. Answer: A QUESTION NO: 592 A user wants their computer to automatically receive updates from Microsoft. however.www.E QUESTION NO: 590 When troubleshooting an issue with a customer. they do not want the updates to interfere while they are working. Turn on Automatic Updates. Multi-core B. Update the network device drivers. C. SODIMM D. Which of the following is a best practice? A. Unplug the PC and put on an anti-static wrist strap. Verify when the last time the computer was working correctly was. Answer: D QUESTION NO: 591 A technician is asked to connect a Windows XP SP3 computer to the Internet. "Pass Any Exam. Assign a password complexity policy.actualtests. Update the virus definitions and start a scan for viruses. Update the antivirus definitions. B. D." . Set automatic updates to download only. Disable all file shares. C. Which of the following is the FIRST thing the technician should do? A. Any Time. Turn off the firewall. Inform the customer of how long it might take to resolve the problem.

Which of the following is the FIRST thing a technician should check? sts . Check the network connections. FAT16 B.CompTIA 220-701: Practice Exam D.actualtests.com Ac tua A. Check the domain print server. lTe Several users report their print jobs did not print to the local shared printer. Set automatic updates to download and install. Answer: A QUESTION NO: 593 Which of the following is an example of biometric security? A. WPA D.co m 183 . MAC filtering Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Which of the following file systems should the technician select? A. FAT32 "Pass Any Exam. Check the print queue. Check power on theusers laptops. Any Time. C. Username/password B.www." . B. D. HPFS C. QUESTION NO: 594 Answer: B QUESTION NO: 595 A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. NTFS D. Fingerprint scanner C.

co m . Check the disk for scratches.actualtests. Jumper settings D. Application Manager Answer: C QUESTION NO: 599 "Pass Any Exam.www. Check the boot order in the BIOS. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. B. Backup Manager C. Answer: A After several months users report that their computer runs slower. a technician notices that the software hangs during the hardware detection phase. D. The problem is related to large files being deleted. Firmware settings C. Motherboard settings B. Check for incompatible hardware. Check the CMOS battery. How should the technician troubleshoot this issue? A.com 184 Ac QUESTION NO: 598 tua lTe sts . Where should the technician make the necessary boot order changes? A.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 596 A user's computer does not boot. C. Any Time. Task Scheduler Wizard D. The technician needs to change the computers settings to boot from a recovery CD. BIOS settings Answer: D QUESTION NO: 597 While installing Windows XP. Task Manager B." .

A network interface card B. select Properties D. Right-click System Tray. select Properties Answer: B QUESTION NO: 600 A technician installs a new printer to a local computer and needs to install the drivers.www.actualtests. Check the manufacturer's website. B. Right-click Start menu. Any Time. ATX B. Right-click My Computer icon. D. An asynchronous modem C. AT C. C. select Properties B." . A cable modem D. A T-1 connection tua Which of the following adapter cards is used to access the Internet through a telephone line? lTe sts . PC/XT "Pass Any Exam. Answer: B QUESTION NO: 601 Answer: B QUESTION NO: 602 Which of the following power supply standards was developed to provide a better way to plug into the motherboard? A. Check the USB port.co m 185 . Check the printers BIOS. Which of the following is the BEST solution to locate the correct drivers? A. select Properties C. The installation CD is not available.CompTIA 220-701: Practice Exam How can a technician determine the amount of memory in a computer running Windows XP? A.com Ac A. Right-click My Network icon. Add Hardware Wizard.

From theprinters drivers B.CompTIA 220-701: Practice Exam D. From the administrative tools applet Answer: C Which of the following ports are commonly used for outgoing email? A. From the printer properties page D.actualtests. Any Time. HTTP Answer: C QUESTION NO: 605 Which of the following protocols are commonly used for Windows Remote Desktop? A." . Manually on the printer C. SMTP D.www. NTP B.com 186 Ac tua lTe sts . TELNET C. ACL Answer: A QUESTION NO: 603 When a job fails to print. PPTP C.co QUESTION NO: 604 m . RDP D. NNTP B. LDAP Answer: C QUESTION NO: 606 Which of the following transmission types allows for a NIC to send and receive data simultaneously? "Pass Any Exam. where would a technician go in Windows to print out a test page? A.

Modem C." . Hub C.co m 187 .actualtests. Any Time. Modem lTe Which of the following network devices interconnects networks together? sts . Modem C. Router D. Hub B.com Ac tua A. Switch Answer: D QUESTION NO: 608 Answer: C QUESTION NO: 609 Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted? A. Port mirroring C.www. Port forwarding Answer: C QUESTION NO: 607 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Router D. Hub Answer: D "Pass Any Exam. Bridge D. Switch B.CompTIA 220-701: Practice Exam A. Full duplex D. Half duplex B. Switch B.

B. Ink jet printers are safe for the environment.www. The interface Answer: A "Pass Any Exam. inkjet. C. while an inkjet printer fuses the image to the page. thermal.com Ac Answer: D tua lTe sts . QUESTION NO: 612 Which of the following components is a distinguishing characteristic of a laser." . A local printer has a small footprint and cost less money than a network printer that has a large footprint.actualtests. and impact printer? A. while the inkjet printer can only use ink cartridges. A maximum of two computers can share a local printer verses unlimited users can share a network printer.CompTIA 220-701: Practice Exam QUESTION NO: 610 Which of the following is a difference between a local printer and a network printer? A. The power supply D. Network printers can be connected directly to a network while a local printer is connected directly to ausers computer. Any Time. Answer: C QUESTION NO: 611 Which of the following is the difference between a laser printer and an inkjet printer? A. while laser printers can be harmful to the environment. Laser printers use toner. Laser printers fuse the image to the page. Laser printers melt the image onto the page. C. D. B.co m 188 . The writing element B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. while an inkjet printer sprays the image on the page. The control panel C. D.

A print job is waiting in the print queue. Any Time. D. equipment from abuse and misuse. Answer: C QUESTION NO: 614 Answer: C QUESTION NO: 615 In regards to computer case form factors. but the printer does not print the job. which of the following provides the MOST room for effective cooling? A.CompTIA 220-701: Practice Exam QUESTION NO: 613 A customer reports that while attempting to print a document it seems to queue up fine. D.actualtests. B. Which of the following may be the cause? A. Micro ATX Answer: A QUESTION NO: 616 In terms of screen resolution. 800 x 600 "Pass Any Exam. ATX C. NLX D. 640 x 480 B.com 189 Ac tua lTe sts A. .co m Compliance regulations regarding data sensitivity are primarily created to protect the: . customer's personal files and professional data. which of the following is the minimum default resolution setting that Windows XP supports? A. BTX B. The application used to create the document is incompatible with the printer." .www. company's intellectual property and proprietary information. person who would be directly affected in the case of a breach. C. C. Outdated or corrupt print driver. B. Printer configuration is incorrect.

QUESTION NO: 617 A CD drive is a type of: A. 800 x 640 D. CGA's resolution was 320 x 200 . 1280 x 920 Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. DVD/RW drive B. optical drive. Answer: A "Pass Any Exam.actualtests. SD flash drive C. B. C. network drive.www.co m 190 . C. Answer: C QUESTION NO: 618 Which of the following is a primary storage device? A." . how data is distributed between multiple drives.CompTIA 220-701: Practice Exam C. the number of partitions across multiple hard drives. EGA's was 640 x 350. B. and SVGA resolution is 800 x 600. hot swappable drive. Any Time.com Ac tua lTe sts . D. SATA hard drive Answer: D QUESTION NO: 619 The RAID level on a computer system refers to: A. SODIMM D. D. solid state drive. the back up tape drive configuration. number of installed hard drives.

Thermal grease between the fan and theheatsink B. equivalent to the original power supply wattage. B. The computer can run faster because of the larger power source. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 620 Which of the following would be an example of an I/O interface? A. equal or lesser than the original power supply wattage. AGP slot D. Thermal grease between the processor and the fan C. B. IDE drive C.3 volts of power to the computer. Any Time. it is important for the output to be: A. C. The addition of 3. D. Answer: A QUESTION NO: 622 Answer: A QUESTION NO: 623 For a computer's core 2 processor to work properly. Automatic voltage detection between 110 and 220 voltage is provided. PS/2 port Answer: D QUESTION NO: 621 When purchasing an extra AC adapter for a notebook computer. Two processors installed on the motherboard D. D. tua On a desktop computer." . auto sensing from 100 to 240 Volts. DIMM chip B. equal or greater than the original power supply wattage.com 191 Ac A.www.actualtests.co m . it must have which of the following? A. Thermal grease between the processor and theheatsink "Pass Any Exam. Automatic integrated surge protection is provided through the upgrade. C.

" . which of the following should occur? A.com Ac QUESTION NO: 626 tua lTe sts . The scanner must be installed between the PS2 mouse and the computer. B. Answer: A When installing a barcode scanner on a computer. Answer: A QUESTION NO: 627 Which of the following is the purpose of a docking station for a laptop? (Select TWO). Double the clock speed on a 32-bit processor B. The computer will not pass POST. The scanner must be configured to read the code(s) desired. D. the computer must be equipped with which of the following? A. C.co m 192 . Hyper-threading technology D. Hyper-V technology C. The memory speed will decrease.www. The flatbed scanner must be removed. The barcode scanner should be set up in the computers BIOS. Which of the following statements is MOST likely true? A. B.actualtests. A 64-bit capable processor Answer: D QUESTION NO: 625 The DDR2 memory on a computer has failed. C. The computer will overheat.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 624 To run a Microsoft Windows 64-bit OS. The OS will have to be reinstalled. D. Any Time. "Pass Any Exam.

B QUESTION NO: 630 The user states the desktop computer is very noisy. A.CompTIA 220-701: Practice Exam A. Impact B. To allow peripheral devices such as a monitor to remain attached B.www. Windows has a corrupt boot.com 193 Ac A. To provide additional software security to the laptop D. To allow LAN/WAN switching Answer: A.ini file.actualtests. Laser Answer: A QUESTION NO: 629 Answer: A.D QUESTION NO: 628 Which of the following printer types is BEST suited to a multipart form? A. A PCI card is not correctly seated. D. Hard drive "Pass Any Exam. tua lTe The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. sts .co m . The power supply is not connected to the system board. Which of the following could be contributing to the noise? (Select TWO). C." . Which of the following is the possible cause? (Select TWO). Duplex C. To provide additional USB ports for the laptop E. B. Inkjet D. A memory chip is defective. Any Time. To allow additional power to be available to the laptop when docked C. E. CPU B. Cooling fan C. The CRT display has failed.

ask one of the assistants at the company to contact the owner. The repairs go as planned. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems.C QUESTION NO: 631 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. C. B. Document the work done at the firm and leave the company owner a voicemail. Call and/or email the owner the status of the repair and answer any remaining questions they might have. and due to space constraints." . Boot from LAN. Document the work done at the firm.actualtests. Memory chip Answer: B. Which of the following would be the BEST course of action for the technician to take? sts . Any Time. D. Motherboard E. relaying details of the repair to save the technician time. asks to have a single-connection that will carry video and audio to and from the PC. QUESTION NO: 632 A. Answer: D QUESTION NO: 633 A customer would like to build a Media Center PC for their home theater. Document the work done at the firm. leave a copy for the company owner. Boot in Safe Mode. Boot from Emergency Boot Disk. D. DVI-D "Pass Any Exam. and personally contact the owner to update on the status of the repairs.www. the owner would probably not want to be bothered during the work day. B. Which of the following technologies is capable of this functionality? A.com 194 Ac tua lTe An onsite technician is assigned to a small business for some emergency repair work. C.CompTIA 220-701: Practice Exam D. Boot to Last known Good Configuration.co m Answer: B .

PC card 7.2 tua Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? lTe QUESTION NO: 635 sts Answer: B . "Pass Any Exam. The motherboard jumpers need to be properly configured. Keep the processor within acceptable temperature ranges. Keep the hard drive within acceptable temperature ranges.com Ac A. C. Memory has to be installed in same speed and size modules. B. using chips equal to or larger than 1GB in size.co m 195 . Memory has to be installed in matching pairs. in marked matching slots." . Keep the power supply within acceptable temperature ranges. Express card C.CompTIA 220-701: Practice Exam B. Mini-PCI card B.1 D. D. VGA D.actualtests. Keep thenorthbridge chip within acceptable temperature ranges. B. C. Answer: B QUESTION NO: 636 In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. which of the following is true? A.www. DVI-I C. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 634 Which of the following is the purpose of a heatsink in a PC's CPU? A. PC card 8. Any Time.

C.co m Answer: A 196 .www. Coaxial C. Answer: A QUESTION NO: 637 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. Run a high powered magnet over the drive several times. using at least five passes. D. Due to limited ability to conceal cabling within walls. STP Answer: D "Pass Any Exam. Which of the following would be the MOST cost effective cable to choose? A.com Ac tua lTe A. Satellite D.CompTIA 220-701: Practice Exam D. 56K dial-up sts Which of the following broadband connections provides the LEAST amount of latency? ." .actualtests. QUESTION NO: 638 Answer: B QUESTION NO: 639 A small business is looking to run new cabling for their upgraded network. Reformat the hard drive. the company is being forced to run the lines along power wiring and overhead lighting. UTP B. Use Windows built-in Disk Management utility and format the disk. B. Memory has to be installed in marked matching slots. Any Time. Fiber D. WiMAX B. Use a multi-pass third party formatting utility. Fractional T1 C.

Any Time. Fuser "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 640 Which of the following utilities would be the BEST place to check for installation problems? A. Security Center B. One B.com 197 Ac A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? tua lTe sts . Two C.www. Five Answer: A QUESTION NO: 643 A laser printer uses which of the following consumables? A. Windows 2000 Pro C." . Windows Defender D. Four D. Windows XP Professional E. WindowsVista Ultimate B. A. Event Viewer Answer: D QUESTION NO: 641 A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Windows Vista Home Premium Answer: A.C QUESTION NO: 642 A.co m . Which of the following operating systems currently include this functionality? (Select TWO).actualtests. WindowsVista Business D. Device Manager C.

Toner D.16. ping t 172. 10Mb D. ping a 192.168.actualtests.com 198 Ac tua lTe sts . msconfig B. by design.10. Half duplex Answer: D QUESTION NO: 645 Which of the following commands will return the hostname of a specific device? A. ping v 10.68. can run at which of the following modes? A. "Pass Any Exam. dir Answer: C Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ) ." .CompTIA 220-701: Practice Exam B.7 Answer: C QUESTION NO: 646 Which of the following commands is used to open an editor to adjust the Windows database? A. Any Time.5 C.18. Liquid ink Answer: C QUESTION NO: 644 Network hubs.5 D.0. ping f 189.122. Ribbon C.11 B.www.1. edit C. regedit D.co m . Full duplex C. 100Mb B.

Which of the following is the MOST likely "Pass Any Exam. The RAM has been inserted backwards in their slots.CompTIA 220-701: Practice Exam QUESTION NO: 647 A Windows XP computer does not load all of the services required when it is booted normally.actualtests. The BIOS revision is the latest version. MSCONFIG was used to execute the system. Upon power on. no errors are reported and the data cable is connected.ini file. Answer: A QUESTION NO: 650 A printer that was printing fine previously is not printing. B. C. MSCONFIG C. MSIEXEC .co Which of the following utilities is used to perform a baseline on a hard drive? m . MSCONFIG was used to enable the computer services. B. the operating system will only recognize 1GB of RAM. Which of the following is the MOST likely cause of the issue? A. The monitor is not plugged into the video card. Any Time.ini file. D. D. MSCONFIG was used to disable the computer services. MSCONFIG was used to execute the win. The physical printer online light is lit.www. Answer: B QUESTION NO: 648 Answer: A QUESTION NO: 649 A. The PC BIOS does not support the new RAM size. Which of the following choices is MOST likely the cause? tua lTe sts A. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.com 199 Ac A technician is adding RAM to a PC." . C. PERFMON B. MSTSC D.

www. Computer Management B.0.0.0. ipconfig 127. Performance Logs and alerts C. ping 128. The Use Printer Offline option is not checked.0. localhost 128. D. The Print Processor has been changed in Printer Properties. My Computer C. Any Time.CompTIA 220-701: Practice Exam cause of this problem? A. C." . Control Panel B.1 C. ping 127.1.1. System Information D. B.com Ac tua lTe sts . Component Services Answer: A "Pass Any Exam. The Use Printer Offline option is checked.0.co m 200 . Answer: B QUESTION NO: 651 Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.0.1 Answer: D QUESTION NO: 653 In which of the following is the Event Viewer located? A. System Properties Answer: D QUESTION NO: 652 Which of the following commands can be used to verify TCP/IP functionality? A. Device Manager D.1 D.0 B.actualtests. The Printing Preferences has been changed in Printer Properties.

Performance Logs and Alerts D. Component Services Answer: A QUESTION NO: 655 In which of the following locations is the Disk Management utility located in? A. Component Services Answer: A QUESTION NO: 656 In which of the following is the Disk Defragmenter utility located? A. Computer Management B. Any Time. Control Panel D. Computer Management C." . Startup Menu C.CompTIA 220-701: Practice Exam QUESTION NO: 654 In which of the following is the Services Snap-in located? A. Performance Logs and Alerts D. Performance Logs and Alerts B.co m 201 . Device Manager C.com Ac tua lTe sts . System Tray "Pass Any Exam.www.actualtests. My Computer B. Computer Management B. Component Services D. Device Manager Answer: B QUESTION NO: 657 Where would a technician place a shortcut in order for an application to run during logon? A. Device Manager C.

System Configuration Answer: B QUESTION NO: 659 Answer: A QUESTION NO: 660 Which of the following commands opens a utility that will display component driver versions? A. System Information . System Configuration B. msinfo32 D. System Properties C.www. dxdiag C. Power Options "Pass Any Exam. System Properties B.actualtests. Task Manager D. cmd B." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 658 Which of the following utilities is started when msinfo32 is entered in the run line? A. Task Manager D.co Which of the following utilities is started in Windows XP when msconfig is entered in the run line? m 202 . msconfig Answer: B QUESTION NO: 661 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Any Time.com Ac tua lTe sts A. System Information C.

1.100 C. Any Time. Power Options B.1.168.168. Hardware Wizard D.10. 4.1 D. Hardware Wizard D.100.168. 172. 192.com Ac tua lTe sts . Power Options Answer: B QUESTION NO: 663 Which of the following tools is located in the Administrative Tools Utility? A. Performance C. Simple File Sharing Answer: B QUESTION NO: 662 Which of the following tools can be found in the Administrative Tool Utility? A. Hardware Wizard D.CompTIA 220-701: Practice Exam B.1 B. Event Viewer C. Simple File Sharing C.actualtests.1 Answer: D QUESTION NO: 665 "Pass Any Exam. Computer Management Answer: D QUESTION NO: 664 Which of the following is a class C IP address? A. Simple File Sharing B.1.www." .co m 203 . 122.

CompTIA 220-701: Practice Exam How many characters are used in a 64-bit WEP encryption key? A. 8 B. 28 Answer: A QUESTION NO: 668 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A. 10 C. 16 C. 12 C. 28 Answer: C QUESTION NO: 667 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. Any Time. 26 D. 12 C.www. 64 Answer: C "Pass Any Exam.com Ac tua lTe sts ." .actualtests. 10 B. 63 D. 26 D. 28 Answer: A QUESTION NO: 666 How many characters are used in a 128-bit WEP encryption key? A. 26 D.co m 204 . 8 B. 10 B.

actualtests. 802. CPU "Pass Any Exam. 802.11g B. B. Connects multiple computers to one monitor. Which of the following components is the MOST likely at fault? A. The battery is full and the laptop is plugged in. Allows multiple computers to communicate with each other in a network. C. Router B.11n C." . and mouse. DSU C. D. 802.com 205 Ac A. 802. CSU tua Which of the following devices converts digital to analog signals for communication between two different networks? lTe sts . and that it gets unusually hot.co m . keyboard. Allows multiple users to have access to a central gateway.11a Answer: B QUESTION NO: 670 Which of the following BEST describes what a KVM switch does? A.www. Fan B.11b D. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 669 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. Answer: C QUESTION NO: 671 Answer: C QUESTION NO: 672 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Modem D. Connects multiple users to one computer. and there are no error codes or beeps.

Logic bomb Answer: B "Pass Any Exam. Trojan C.www. RAM Answer: A QUESTION NO: 673 Which of the following safety tools prevents static electricity damage to internal computer components? A.actualtests. Spam D. Cable ties B. Unsolicited mail that is sent electronically C. Worm B.com Ac tua A. Produces unsolicited advertisements via pop-up messages lTe sts .co m 206 . Code that waits for a specific response before activating B." .CompTIA 220-701: Practice Exam C. Battery D. Collects user and program information usually for malicious purposes D. MSDS D. Any Time. Surge protector Answer: B QUESTION NO: 674 Which of the following BEST describes SPAM? Answer: B QUESTION NO: 675 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. ESD strap C.

WindowsVista Ultimate Answer: D QUESTION NO: 679 How should a technician properly remove a USB hard drive while a computer is running? A. Unplug from the USB port. Virus B.CompTIA 220-701: Practice Exam QUESTION NO: 676 Which of the following malware is MOST likely to result in identity theft? A. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? A. B. Safely Remove Hardware Function. Worm C. Disable in the BIOS. Any Time. VLAN Answer: C QUESTION NO: 678 If a client has a Windows XP tablet PC. LAN D." . "Pass Any Exam.co m . C.actualtests. WindowsVista Premium D. WAN B. WindowsVista Business C. VPN C.www. Spyware Answer: D QUESTION NO: 677 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. Adware D.com 207 Ac tua lTe sts . Windows Vista Home B.

An emergency repair disk (ERD) Answer: D QUESTION NO: 683 "Pass Any Exam. Establish a theory of probable causes of the incompatible driver D. Escalate the problem to the next higher tier support shop C.com Ac tua lTe A. Any Time. Document findings. An established recovery point B. Restart the OS.www.co QUESTION NO: 681 m 208 . A complete restore of the hard drive D.CompTIA 220-701: Practice Exam D.actualtests. Start> Run>typecmd > nslookup B. Answer: B QUESTION NO: 680 Which of the following steps will find an IP address? A." . actions and outcomes sts A user has replaced an incompatible driver with one that is compatible. A record of the administrative passwords C. Start> Run> typecmd > ipconfig C. Which of the following is the FINAL step that should be performed? . Start> Run> typecmd> goto Answer: B Answer: D QUESTION NO: 682 It is a best practice to create which of the following after a Windows 2000 Pro OS install? A. Start> Run>typecmd> dir D. Cycle the power to ensure that thent driver works B.

It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.www. Any Time. C.255.1 D. 255. D.168.1. however. Check thatWiFi is enabled. NIC B. 169. Suspend Answer: A QUESTION NO: 686 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. 127.255. Answer: C QUESTION NO: 684 Which of the following is a broadcast address? A.com Ac tua A technician wants to configure a Windows XP Pro laptop.0.0. Check to see if the NIC is functioning. B. they are not receiving any WiFi signals.co m 209 .254.255 Answer: D A. WiFi Card "Pass Any Exam. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam A customer wants to use their laptop at a local hotspot that they have successfully used before. Ask if they have a modem. Suggest they move computer around. Which of the following power saving modes should a technician choose? lTe QUESTION NO: 685 sts .actualtests.127 B.1 C. Stand by B. 192." . The laptop also needs to be able to resume quickly from this mode. Shut down C. Hibernate D.10.

Email an assistant at the business to see if they are satisfied with the services rendered. The technician has not heard back from the client." . C. B. B. Have the customerrestart the computer to reset the keyboard for the customers profile. Bluetooth D. inquiring when the next system upgrades can be started and offer discounts. B. Broadband card Answer: C QUESTION NO: 687 How can a user continue a paused print job when using Windows XP? A. "Pass Any Exam.co m Answer: B . Question the customer to find if they used suspend instead of shutting down the computer when they left the office. The customer had the laptop working properly all day in a docking station setting. Question the customer to determine if they are using the embedded keyboard for the first time. but is now attempting to use the laptop's embedded keyboard. Right click on the print job and select cancel.www. lTe sts A week ago a technician completed several upgrades for a business. Which of the following would be the BEST course of action to take? .com 210 Ac tua A. QUESTION NO: 688 Answer: C QUESTION NO: 689 A company customer calls in because the keyboard on their newly issued laptop is not working right. D. Which of the following is the NEXT action to take? A.CompTIA 220-701: Practice Exam C. Right click on the print job and select properties. C.actualtests. Email the business owner and offer discounted services for the next system upgrades. Right click on the print job and select resume. Right click on the print job and select restart. Contact the customer with a follow-up call. D. inquiring how the systems are running and offering any additional assistance. Any Time. C. Contact the customer with a follow-up call.

/v C. Router Answer: A Answer: D QUESTION NO: 692 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. Hard Disk MBR Answer: C QUESTION NO: 693 "Pass Any Exam. Switch B. /b D. Answer: C QUESTION NO: 690 Which of the following would be the BEST device to replace a hub? A.CompTIA 220-701: Practice Exam D. Bridge D. BIOS D.com Ac tua lTe A. Modem C. Where would be the proper place to configure this? A.INI file C.www. BOOT." .co QUESTION NO: 691 m 211 . /r B. PXE Boot Rom B. /t sts Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? .actualtests. Check the keyboard drivers in Device Manager and reload if out of date. Any Time.

RAID 10 tua Which of the following RAID arrays does only striped volumes? lTe sts . RAID 5 D.CompTIA 220-701: Practice Exam A user reports a constant whining noise coming from their computer while it is on. Which of the following RAID arrays is the technician using? A.actualtests." . Processor B. RAID 1 C. Any Time. Hard Drive Answer: B QUESTION NO: 694 A technician has setup two disks in a RAID array of equal size.com Ac A. RAID 1 C.www. Optical Drive D. RAID 0 B. RAID 1 B. RAID 5 C.co m 212 . RAID 0 B. Which of the following is MOST likely failing? A. CPU Fan C. RAID 10 "Pass Any Exam. RAID 10 Answer: A QUESTION NO: 695 Answer: A QUESTION NO: 696 Which of the following RAID arrays does stripping with parity? A. RAID 6 D. RAID 5 D.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 697 Which of the following cable types sends and receives data by the use of light? A. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN). Fiber C. ST D. STP D. UTP Answer: B QUESTION NO: 698 Answer: C QUESTION NO: 699 Which of the following connectors is commonly used on CAT6 cable? A. Any Time. UTP .co Which of the following cable types contains a foil shield inside the jacket? m 213 . Coaxial D.com Ac tua lTe sts A. CAT6 C.www. BNC Answer: A Explanation: With twisted pair cable you can use RJ-45 connector. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector." . Fiber B. RG-6 C. especially Ethernets "Pass Any Exam. RJ-45 B.actualtests. STP B.

RJ-11 B. STP Answer: A QUESTION NO: 702 Which of the following Internet access types has the GREATEST amount of latency? A. Coaxial B.co m 214 . UTP C.11g D. Cable Answer: B QUESTION NO: 703 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A.11n C. Any Time. 802.com Ac tua lTe sts . BNC C. DSL D. 802. ST D. Satellite C. 802.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 700 Which of the following connectors is commonly used on CAT3 cable? A. RG-6 Answer: A QUESTION NO: 701 Which of the following cable types have a single copper wire used for sending and receiving data? A. Fiber B. Bluetooth "Pass Any Exam. Fiber D." .www.11a B.

Satellite Answer: C QUESTION NO: 705 Answer: B QUESTION NO: 706 Which of the following malware types captures personal information? A. Fiber D. Spyware B.www. Adware D. Spyware Answer: D QUESTION NO: 707 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? "Pass Any Exam.com Ac tua lTe A. Adware sts . Botnet B. Botnet C. DSL B." .co Which of the following computer infections allows several computers to launch attacks against a network? m 215 . Cable C.actualtests. Spam C. Any Time. Spam D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 704 Which of the following transmission mediums has the GREATEST speed? A.

Botnet Answer: C Which of the following devices would BEST protect the clients equipment from power outages? A. Any Time. Internal hard drive D. Network Answer: A "Pass Any Exam. Adware C.CompTIA 220-701: Practice Exam A. Floppy C. Botnet D. without actually installing it on the workstation? A. CD B.co m 216 . Power strip B. Spam B. Adware Answer: D QUESTION NO: 708 Which of the following malware types sends out email from a clients address book? A. Spyware C. Grounded outlet Answer: B QUESTION NO: 710 Which of the following boot devices can a Live version of the OS be installed and tested on." . Surge protector D.com Ac tua lTe sts QUESTION NO: 709 .actualtests.www. Worm D. Spyware B. Uninterruptible power supply C.

480Mbps.actualtests. ATX B.com Ac tua lTe sts .www." . C. FTP B. "Pass Any Exam. NLX Answer: B QUESTION NO: 714 IEEE1394b is capable of transfer rates of up to: A. 12Mbps. SCSI hard drive Answer: C QUESTION NO: 713 Which of the following motherboards would be installed in a small form factor case? A. Micro ATX C. DVD.ROM drive C. IDE hard drive B. D. POP Answer: D QUESTION NO: 712 Which of the following is a type of solid state drive? A. B. 800Mbps.CompTIA 220-701: Practice Exam QUESTION NO: 711 Which of the following protocols uses port 110 by default? A. HTTPS C. Any Time. 400Mbps.co m 217 . SMTP D. USB thumb drive D. AT D.

110/120 Volts DC or 220/240 Volts DC Answer: A QUESTION NO: 716 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. the customer reports the NIC link lights for that computer are not on. 15 or fewer C. Which of the following could be the problem? "Pass Any Exam. Any Time. 20 or fewer D. 10 or fewer B. Increases length of cable D.actualtests. AC or DC Voltage C.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 715 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Fire resistant B. 6/12 Volts DC or 12/24 Volts DC D.com 218 Ac tua lTe sts ." . 25 or fewer Answer: A QUESTION NO: 718 A customer with a SOHO network reports one computer on the network does not have Internet access. 110/120 Volts AC or 220/240 Volts AC B. Can be used with VoIP Answer: A QUESTION NO: 717 A Windows XP workgroup computer can have up to how many concurrent connections? A. In addition.co m . Lower latency C.www.

co m 219 . you should update the device driver.www. Switch is not working. Safe Mode D. B. Enable Boot Logging C.CompTIA 220-701: Practice Exam A. C. C. Network server is not working. Any Time. the technician notices a yellow exclamation mark in Device Manager. Join the computer to the workgroup. Which of the following is the NEXT step? A. Answer: D QUESTION NO: 719 After installing a network card. Internet site is down.actualtests. Firewall is not working. Re-install the OS. B. NTOSKRNL "Pass Any Exam. D. Which of the following boot options will accomplish this? A. Answer: D QUESTION NO: 720 A technician needs to boot a computer with only the basic devices and drivers." . Updating the device driver may help when an installed device isn't working properly. Remove and replace the network card. Update the device driver.com Ac tua lTe sts Explanation: To troubleshoot this problem. Where can the technician locate the NTLDR files? A. . Boot Mode B. D. Debug Mode Answer: C QUESTION NO: 721 After a computer starts it displays an error message NTLDR is missing.

Connect the laptop to a monitor. Remove the battery. IO. Upgrade the video card. Replace the power button. Upgrade the memory. POST Answer: D QUESTION NO: 723 Answer: B QUESTION NO: 724 A customer reports that a laptop does not start when the power button is pressed. D. B. Which of the following is the BEST solution? A.www. OS installation disk C. Replace the battery. Replace the LCD.co m 220 . CONFIG. Which of the following is the NEXT step to troubleshoot the issue? sts .CompTIA 220-701: Practice Exam B." . Change power outlets. C.COM Answer: B QUESTION NO: 722 When a computer is turned on. D. which of the following is the FIRST process that runs? A. B.INI D. lTe A technician is troubleshooting a laptop. BOOT. NTLDR C. When the laptop is plugged into an outlet it starts.com Ac tua A. but there is no video.SYS B. Answer: A "Pass Any Exam. NTDETECT. Any Time.SYS D. C. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start.actualtests.

The RAM is not seated properly. Which of the following should the technician do NEXT? m . D. B. "Pass Any Exam. Which of the following could be the issue? A. The OS is not installed. C.co A technician installs a new CD. Which of the following is the MOST likely issue? A. Check if the drive is properly plugged in. The system is overheating. The MBR B. The battery Answer: B QUESTION NO: 726 Answer: D QUESTION NO: 727 A customer reports that a laptop starts running for a few minutes before freezing or shutting down. Answer: B QUESTION NO: 728 Which of the following are examples of common techniques used in social engineering? (Select TWO). sts . B. D. C. Check the manufacturer's recommended settings. The power-management console C. Check to see if a disk is present in the drive.com 221 Ac tua lTe A. Any Time. The technician powers on the laptop and the drive is not detected.ROM/DVD player into a laptop." . Additional memory needs to be installed.actualtests.www. Check the USB settings for the drive. The AC/DC adaptor D.CompTIA 220-701: Practice Exam QUESTION NO: 725 A client reports that their laptop will not power off when the power button is pushed.

acquire unauthorized information to achieve a goal. Answer: A QUESTION NO: 730 Where is the power on password stored? A. D." . Flattery Answer: C. Hard Drive D. Assuming a position of authority D.CompTIA 220-701: Practice Exam A. communications in both directions simultaneously.www. Answer: D "Pass Any Exam. printing on both sides of paper simultaneously. Requesting public information B. Asking passive aggressive questions E. to test sociological boundaries with in the company. System ROM Answer: B QUESTION NO: 731 Full duplex supports transmission of: A. printing on both sides of paper one at a time. Any Time. B. Insulting the subject to motivate a response C. engage in harmless communication. C. System RAM B. to perform a technical risk assessment of employees within the company. communications in both directions one at a time. D. C.com Ac tua lTe sts . CMOS ROM C.co m 222 .E QUESTION NO: 729 Social engineering is used to: A.actualtests. B.

by default? A. C. It holds a log of the last three passwords used.actualtests. Port 110 Answer: B QUESTION NO: 734 Which of the following is the POP3 port used for? Answer: D QUESTION NO: 735 Which of the following ports is used by POP3. A tool that allows a user to use the workstation as a telephone through the network." . Port 25 D. Port 23 C. A tool that allows a workstation to tell the network that the workstation is present. B. Any Time. Answer: A QUESTION NO: 733 Which of the following ports is used for telnet. D. by default? A. Port 21 B.co m 223 . D.www.CompTIA 220-701: Practice Exam QUESTION NO: 732 Which of the following is the definition of telnet? A. C. A tool that allows a user to connect to other computers. It pings a workstation from a remote server. A tool that tells a user of the workstation that they have exceeded their memory quota.com Ac A. B. It retrieves email from the mail server. It blocks popup ads. Port 25 D. tua lTe sts . Port 110 "Pass Any Exam. Port 23 C. Port 21 B.

Printer E." . System RAM Answer: B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 736 A workstation has been experiencing intermittent system problems. Excessive movement between system memory and virtual memory.com Ac QUESTION NO: 738 tua Answer: A lTe A. C. The user described the problems as: occasional rebooting. A method of recovering lost data from a hard disk. and the hard drive stops working. electric shock felt on computer case.C QUESTION NO: 739 "Pass Any Exam. Wireless router B.co m 224 . UPS not working properly Answer: C QUESTION NO: 737 Drive thrashing is described as which of the following? Which of the following can be used as a boot device upon startup? (Select TWO). overheating.www. B. D. Any damage to a hard drive caused by an intention or unintentional jolt or movement. Power supply D. Processor is going bad B. Network D. A. A recognized method of disposing hard drives that contain sensitive data. Any Time. Which of the following is the cause? A. RAM module is faulty C.actualtests. sts . USB C.

Ask the user to call another technician for more in-depth assistance. F9. Which of the following utilities could be used to check if there is a remote device on the network? A.actualtests. Start> Programs> Accessories> Command Prompt "Pass Any Exam. Start>Programs>Accessories>Communications> Command Prompt D. netstat B. A. F12) B.co m 225 . Ctrl + Alt + B D.www. Ask another technician to take over support for this user.com Ac tua lTe QUESTION NO: 741 sts Answer: B . Start> Run>cmd B.g.CompTIA 220-701: Practice Exam Which of the following allows a technician to boot from a special device upon startup? A. Function keys (e. nslookup D. Explain to the user they need to fill out a work order for the computer issues." . ipconfig C. B. Start> Run> Accessories> Command Prompt C. D. Any Time. C. Which of the following should the technician do? A. Windows Key + B Answer: A QUESTION NO: 740 A user is calling excessively with computer issues. ping Answer: D QUESTION NO: 742 Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). Help the user with every issue that they call about and put all other work orders on hold. Shift + B C.

There are multiple printers in the office." . Replace the paper in the printer. NIC C. PS/2 B.D QUESTION NO: 743 A user is trying to print to a network printer. The cleaning label B. it does not print.actualtests. The manufacturer's documentation C. C.com Ac tua lTe sts . every time the user sends a print job to the printer.www. Reboot the workstation and have the user log in again. and all other users are able to print to the printer.CompTIA 220-701: Practice Exam E. D. Confirm the printer name where the user is trying to print. B.co m 226 . MSDS Answer: D "Pass Any Exam. Which of the following is the FIRST step that the technician should do? A. however. Any Time. A past technician's documentation D. Chipset Answer: C QUESTION NO: 745 A technician is about to use a cleaning solvent. Start> Control Panel> Run>cmd Answer: A. Answer: A QUESTION NO: 744 Which of the following components is used to connect expansion boards to the motherboard? A. Riser card D. Restart the print spooler service. Which of the following places should the technician look to find the proper handling procedures? A.

C.www." . provide protection from heat. Put the toner into a sealed bag and then throw into the garbage. LAN B. WAN. Seven D. Answer: D QUESTION NO: 749 A network that has no server controlling the computers is known as a: A. B.CompTIA 220-701: Practice Exam QUESTION NO: 746 After changing the toner cartridge on a printer. assist with data transmission. C. which of the following is the BEST way to dispose of the old cartridge? A. which of the following is the MINIMUM number of failed login attempts before a user is locked out? . Any Time. B. domain. One B.com 227 Ac tua QUESTION NO: 748 lTe Answer: B sts A.actualtests. prevent damage from weather. Nine . C.co m When applying the security settings to a network. Three C. D. D. prevent outside interference. Return to the manufacturer for recycling. "Pass Any Exam. Store in an air-tight container. Dispose in an incinerator. Answer: D QUESTION NO: 747 The foil shielding on a STP cable is there to: A.

one power supply is as good as another. Make sure that the network cable is not touching any other cables.com Ac tua lTe A.Rom is compatible hardware. B. Ensure that the CD drive is installed.Rom is not reading a disc. D. Answer: D QUESTION NO: 750 A user reports that their CD. Make sure that the disc is a CD and not a DVD. B." . Check to see if the BIOS register the drive. Ensure that shielded cable was used for the network. Making sure the power supply will fit into the casing.www. Replacing it with a power supply made specifically for that unit. Make sure the network cable is seated properly in the users computer. C. which of the following would be the FIRST step to evaluate this issue? A. Answer: C QUESTION NO: 753 "Pass Any Exam.co m Answer: B 228 . QUESTION NO: 751 Answer: B QUESTION NO: 752 A user calls with a concern about network performance. D.CompTIA 220-701: Practice Exam D. Check to see if theCD. Making sure that replacing the power supply is not cost prohibitive. Check to see if the network cables were terminated properly. There are no limitations. Any Time. B.actualtests. D. C. C. What should be the BEST first step to resolve this issue? A. sts When a component has a proprietary power supply what is the main limitation? . workgroup.

complex user names.B QUESTION NO: 756 A remote Customer calls with a dead computer. Is another piece ofequipment. Which of the following would be the BEST questions to ask the customer? (Select TWO). The customer says the tower computer will not turn on and the monitor will not turn on either.com 229 Ac tua A remote customer calls and says their computer and monitor will not turn on. "Pass Any Exam. C.actualtests. What is the manufacturer of the power strip/surge protector? Answer: A.www. Did the computer and monitor work before? C. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. smart cards. Other equipment plugged into the same power strip/surge protector also will not turn on. An emergency recovery disk (ERD). Answer: B QUESTION NO: 754 Which of the following is a best practice to create during an OS installation? A." . A complete back up of the hard drive. B. C.CompTIA 220-701: Practice Exam Certificate based security for a network would involve the use of: A. D. powering up? B. Is it a LCD or CRT monitor? E. Was the electric bill paid? D.co m . D. that is plugged into the same power strip/surge protector. A record of the ADMIN passwords. Any Time. Answer: C QUESTION NO: 755 A. What would be the questions to ask this customer? (Select THREE). An established recovery point. B. lTe sts . retinal scans. background checks for users.

What kind of equipment is plugged into the power strip/surge protector? Answer: B.www. proceed with solution.F QUESTION NO: 757 Which of the following should be recommended prior to any solution that you will implement? A.actualtests. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. What is the manufacturer of the power strip/surge protector? E.co m . Is another piece of equipment plugged into the same power receptacle and is it working? C.CompTIA 220-701: Practice Exam A. Can you or someone else check the circuit breaker for that receptacle? D. Standby D. Wake on LAN "Pass Any Exam. Has any electrical work been done recently? G. Create restore point D. Wake on LAN tua Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? lTe sts Answer: D . Perform backup of all data QUESTION NO: 758 Answer: B QUESTION NO: 759 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Any Time. Make a list of all programs that will need to be reinstalled in event of a system failure B. How big is your electric bill? B.com 230 Ac A. Standby B. Nothing should be affected C. Always on B. Always on C. Nothing." . Hibernate C.C.

Any Time. Tell the customer that both are excellent choices B. Ask to be excused to use the phone to take a small break outside to get some air B. Check that the tube and capacitors are intact D.com Ac tua A. Throw it in the trash. Continue answering thequestions. Dispose through proper channels or send it to be repaired C. Which of the following is the BEST solution? A. Put on an ESD strap and inspect the internal components B. Which of the following should the technician do? A.actualtests.www. Send them off on a small task to get a moment to concentrate and finish the job Answer: D QUESTION NO: 762 A CRT has stopped working. D. the customer continually asks questions about every step being performed. CRTs are being replaced by LCDs Answer: B "Pass Any Exam. It is getting to the point that is becoming a distraction. Explain that what is being done is extremely complicated and requires concentration. What is the BEST response to this question? sts QUESTION NO: 761 . Explain the pros and cons of each system lTe A customer has asked if Windows XP is better than Windows Vista. relax and try to be as calm as possible while working through the distraction C.CompTIA 220-701: Practice Exam D." . end the conversation C. Say nothing.co Answer: B m 231 . Hibernate Answer: A QUESTION NO: 760 While working on a computer at a customers home. Give them a list of blog sites and documentation that discuss the twoOSs D.

CompTIA 220-701: Practice Exam QUESTION NO: 763 On average how often passwords should be changed? A. Between 8 and 10 characters D. Between 4 and 6 characters Answer: B QUESTION NO: 765 Answer: A QUESTION NO: 766 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. 90 to 180 days B. Any Time. Install a UPS in the office "Pass Any Exam.co m . B. 60 to 90 days C. Give the user permissions to cancel other users print jobs. Replace all CMOS batteries in the office B. Annually D. tua A users high priority print jobs are constantly being held up by larger jobs of lesser importance." . Have the user work after hours to finish their print jobs. 30 to 60 days Answer: A QUESTION NO: 764 On average how long should your password be at minimum? A. Raise the priority of the users jobs to the highest level.actualtests. Install a generator in the office C. Between 10 and 12 characters B.www.com 232 Ac A. C. Give the user a dedicated printer. Between 6 and 8 characters C. D. Which of the following is the BEST option to alleviate this issue? lTe sts .

Have an employee work nights to perform the shut down when the power supplies battery is about empty D.co m . Restoring all files from a storage device Answer: A QUESTION NO: 769 A customer wants to use their laptop at a local hotspot that they have successfully used before. Suggest the computer be moved around. Use software that in case of an outage saves your work. Which of the following is the action that is being performed? A.actualtests. closes programs.www. Rolling back to an earlier configuration B. "Pass Any Exam. Retrieve the work from a hot site for the office C." . What is an option to ensure that all work is not lost and damage does not occur to the system? A. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 768 You have changed something on your workstation that is affecting the stability of your OS. Preparing system for Automated System Recovery (ASR) C. however they are not receiving any Wi-Fi signals. and shuts down the computer B. You decide to go to a prior restore point. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Loading a full backup onto your workstation D. Which of the following should you try FIRST? A. but the computers gives an error that the computer has not been shutdown properly.CompTIA 220-701: Practice Exam D. Any Time. Install power strips in the office Answer: C QUESTION NO: 767 There are computers that are left on overnight to complete certain calculations and tasks. There are UPSs connected to the equipment but they only last about 30 minutes.com 233 Ac tua lTe sts .

ROM has compatible hardware. Answer: D QUESTION NO: 771 Answer: B QUESTION NO: 772 A user reports that their DVD.com Ac tua A. Make sure that the disc is a DVD and not a CD. B.www. Change the computer from a laptop to a desktop.co m 234 . Smart card D. Check to see if the CD. Which of the following is the FIRST step to take to resolve this issue? A. Check to see if the BIOS registered the drive.ROM is not reading a disc." . Answer: C QUESTION NO: 770 A customer is giving a business presentation and has attached a laptop to a portable projector. C. However. D. Move the projector further away from the laptop. Ensure that the device is working in Device Manager. Change the power settings in Power Management. Software firewall B. Check that the Wi-Fi adapter is enabled. Which of the following would MOST likely solve the issue? A. C. D. C.CompTIA 220-701: Practice Exam B. Password lTe Which of the following is the authentication technology used by a fingerprint reader? sts . each time the customer closes the laptop the computer goes into standby. Answer: C "Pass Any Exam.actualtests. Ask if they have a modem. Biometrics C. B. Any Time. D. Change the power settings on the projector. Ask for model number.

tell the user to call back when they have calmed down. What mouse driver are they using? C.com Ac tua lTe sts . D. If the mouse has roller ball underneath could they examine it? B. Move the mouse and/or press the space bar to check if the computer is in sleep mode.co m 235 . be stern with the user. Check the video cable to make sure it is still connected. E. Any Time. C. C. What is the manufacturer of the computer? D. make the user promises to keep them quiet.CompTIA 220-701: Practice Exam QUESTION NO: 773 When dealing with a difficult user it is BEST to: A. Check to see if the monitor and system hardware are compatible. repeat back the issue to the user to ensure understanding.C QUESTION NO: 775 A remote customer reports the mouse cursor is moving erratically on the screen or not at all.D QUESTION NO: 776 "Pass Any Exam." . What is the manufacturer of the mouse? Answer: A. What type of mouse is it? E. Answer: A. D. Which of the following steps should be performed to check the monitor? (Select TWO). B. A. Answer: D QUESTION NO: 774 A remote customer states their monitor has no display. B. Check for other equipment plugged into the same power strip/surge protector. A. Which of the following questions should a technician ask this customer? (Select TWO).actualtests.www. Press CTRL-ALT-DEL and check Task Manager for programs running in the background.

Perform backup of all data. C. Printing to an older printer C. D. Hard drive location in the computer. Answer: C QUESTION NO: 777 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. "Pass Any Exam." . Which of the following should be checked? A. The amount of RAM installed. Upgrade all drivers. D. Which of the following should a technician check to resolve the issues? A.actualtests. The hard drive location in the computer. B. CPUheatsink seated properly. Connecting a loop-back plug B. Remove unneeded external components. Which of the following MOST likely uses a parallel port? A. Update the anti-virus software.www. B. Connecting to a parallel modem Answer: B QUESTION NO: 779 A technician is getting ready to perform a repair installation of Windows. Create a restore point. D. Any Time. Which of the following should be done FIRST prior to the installation? A.com Ac tua lTe QUESTION NO: 778 sts Answer: D . Failed fan in the power supply. The manufacturer of the RAM installed in the computer. C.CompTIA 220-701: Practice Exam There is excessive heat near the back of a computer. B. C. The manufacturer of the computer and hard drive. Connecting to a parallel tape backup device D.co m 236 .

Always on C. Wake on LAN Answer: A QUESTION NO: 783 "Pass Any Exam. C. Always on C. Answer: C QUESTION NO: 781 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Hibernate Answer: D Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 780 A technician has replaced an incompatible driver with one that is compatible. B. Document findings. Wake on LAN B. Any Time. Hibernate D. Escalate the problem to the next tier support. Standby B. D. actions and outcomes. Cycle the power to ensure that thent driver works." . Standby D.com Ac QUESTION NO: 782 tua lTe sts .actualtests. Which of the following is the LAST step that should be performed? A.co m 237 . Establish a theory of probable causes of the incompatible driver.www.

D. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. B. Dispose through proper channels or send it to be repaired. Check that the tube and capacitors are intact.co m 238 . Zero B. and a mini refrigerator are plugged into one power strip in a single outlet. relax and try to be as calm as possible while working. C. Send them off on a small task to get a moment to concentrate and finish the job. Six C. Explain that what is being done is extremely complicated and requires concentration.com Ac tua Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? lTe sts . D. "Pass Any Exam. B. Continue answering the questions. Throw it in the trash. the customer is asking questions wanting to know every step being performed and why. Which of the following should be done to ensure safety? A. Any Time.CompTIA 220-701: Practice Exam While a technician is working on a computer at a customers home. Put on an ESD strap and inspect the internal components. B.actualtests. two printers. two monitors." .www. Ask to be excused to use the phone to take a small break outside to get some air. Which of the following is the BEST solution? A. It is getting to the point that is becoming a distraction. CRTs are being replaced by LCDs. Move some of the devices to other outlets and replace the power strips with surge protectors. C. Which of the following should the technician do? A. Eight D. Twelve Answer: A QUESTION NO: 786 Two workstations. Answer: D QUESTION NO: 785 A. Answer: D QUESTION NO: 784 A CRT has stopped working.

Any Time. Have employees shut down their computers before they leave and perform the calculation during their down time. "Pass Any Exam. Replace the power strips with surge protectors with longer cords. D. Load a full backup onto the workstation. Restore all files from a storage device. Setup a hot site for the office so all data will be backed up. D. and properly shuts down the computer. Which of the following actions should the technician perform FIRST? A.www. C. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. Install a generator in the office. B.actualtests." . C.CompTIA 220-701: Practice Exam C. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? sts QUESTION NO: 788 .com 239 Ac A.co m . C. There are UPSs connected to the equipment but they only last about thirty minutes. B. Install a UPS in the office. closes programs. tua lTe Computers are left on overnight to complete certain calculations and tasks. D. Roll back to a previous restore point. Replace the CMOS batteries to all affected equipment. Have an employee work nights to perform the shut down. Answer: B Answer: B QUESTION NO: 789 A user has changed something on their workstation that is affecting the operability of the OS. Install power strips in the office. B. D. Answer: B QUESTION NO: 787 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Replace the power strips with UPSs and eliminate the extension cords. Install software that saves work. Prepare system for automated system recovery (ASR).

C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 790 A customer has attached a laptop to a portable projector. Use alt + tab to toggle between screens. Use the function + f10 key to toggle between screens. Which of the following should the customer perform? . C. Answer: C "Pass Any Exam. Install a wireless modem. Which of the following would the technician recommend for the client? A. Reboot the laptop to toggle image between screens. Any Time. Install an access point. Change the power settings on the projector.actualtests. Change the computer from a laptop to a desktop. Press the function key and then configure the projector settings. Enable DHCP on the laptop. B. Change the power settings in power management. Answer: C QUESTION NO: 791 Answer: A QUESTION NO: 792 A client reports that after setting up a home WLAN they can only access the network from the first floor. D. Which of the following should the technician do to solve this issue? A. C. D. D. sts A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.co m 240 .com Ac tua lTe A. B. Each time the customer closes the laptop the computer goes into standby. Use the function + f8 key to toggle between screens." . B. The client would like to access the network from outside the home and on the top floor.www. Set the SSID code on the laptop.

The LCD backlight is failing. Install more memory in the system.actualtests. Answer: B QUESTION NO: 796 "Pass Any Exam. Install a liquid cooling system. This might be an indication that the battery is failing and can no longer hold a charge. Heatsink B.co m 241 . Prevents motherboards temperature from getting to low B. CPU slot D. Which of the following is the BEST recommendation to make? A. Install multiple fans. Use hyper-threading. AGP slot C.CompTIA 220-701: Practice Exam QUESTION NO: 793 Which of the following is the BEST method for cooling a motherboards northbridge chip? A." . The screen is set to automatically dim to optimize battery power when power is disconnected. Cools the power supply C. Dissipates heat from the chips D. Prevents the monitor from overheating lTe sts .D QUESTION NO: 795 A customer calls and wants to know how to cool a game server. B. C.www. Answer: C. C. The LCD inverter board is going bad. Any Time. D. Compressed air Answer: A QUESTION NO: 794 Which of the following is the purpose of heatsinks? A.com Ac tua Explanation: A. D. B.

10 "Pass Any Exam. C. Smart key C. B. Any Time. The LCD inverter board is going bad.0. Answer: C QUESTION NO: 799 Which of the following IP addresses is an example of an APIPA address? A.www.16 B. 172. To protect the CPU from direct contact with theheatsink. This might be an indication that the battery is failing and can no longer hold a charge. To prevent memory vibration caused by theheatsink fan.actualtests. To provide insulation around the processor. D. 169. B. C. Biometrics D. the LCD returns to normal brightness. Software firewall Answer: C QUESTION NO: 797 A user reports that when they disconnect the AC adapter from their laptop. D. Which of the following authentication technologies can be used? A.1. Ergonomics B.1 C. 192.CompTIA 220-701: Practice Exam A user requests that a technician install a fingerprint reader on the users laptop.com Ac tua lTe sts . Answer: D QUESTION NO: 798 Which of the following is the purpose of thermal compound? A. To provide thermal transfer from the CPU to theheatsink. Which of the following should a technician tell the user? A.16 12. The LCD backlight is failing.168.254." .co m 242 . The screen is set to automatically dim to optimize battery power when power is disconnected. the LCD screen gets dimmer. When the user connects the AC power.

1. Any Time.254.1.168. 92.18.16.168.www.16.CompTIA 220-701: Practice Exam D.18.168.10.16. 129. 92. 192.9 D.29.128 Answer: D Which of the following IP addresses is a class B address? A. 169.1 B. 129.1.128 D.253.1 Answer: D QUESTION NO: 803 Which of the following IP addresses is a private address? "Pass Any Exam.168.10 C.com Ac tua lTe sts .254. 192.25.co QUESTION NO: 801 m 243 ." . 201.25.254.1 B.actualtests.10 C. 192.254.253.10 Answer: D QUESTION NO: 802 Which of the following IP address is a class C address? A. 201. 92. 129. 192.1 Answer: A QUESTION NO: 800 Which of the following IP addresses is a class A address? A.9 D.128 B.1 C.29.25.1.18.

128 B.255. June171988 C.255 lTe Which of the following IP addresses is a loopback address? sts . 192.16.254. s1A@r4A&! B. 201. 192. Any Time.actualtests. 172.com Ac tua A.10 Answer: C QUESTION NO: 805 Answer: C QUESTION NO: 806 Which of the following is the MOST secure password? A.co m 244 .254.18.1 C.10.10 C.1.0. 169. 129.10 B.253.1 C.9 D.168. 169.25. 9ca5rl D. comptia1 Answer: A "Pass Any Exam." . 192.www.0.10.168. 127.10.168.168.16.255.10.254. 92.0. 192.10 B.1 D. 255.0.10 D.10 Answer: B QUESTION NO: 804 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? A.CompTIA 220-701: Practice Exam A.29.

Take the computer apart piece by piece until the problem is identified. D. SSID C. Keylogger C. MAC filtering Answer: C QUESTION NO: 808 Which of the following security methods prevents loading the OS without the correct credentials? A.com Ac tua lTe sts . BIOS password B.co m 245 . B. Document the problem. Answer: A QUESTION NO: 810 Which of the following types of media is solid state? A.actualtests. CD "Pass Any Exam. Recreate the problem.www. DVD D." . C. Blu-Ray B. Resolve the problem. WPA D. Keyfob D. by default? A. WEP B. Flash C. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 807 Which of the following wireless encryption methods is the MOST secure. Username and password Answer: A QUESTION NO: 809 Which of the following is the FIRST step in troubleshooting a problem? A.

Any Time. DVD C. HDD D.com Ac Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? tua lTe sts A.actualtests. Blu-Ray Answer: D QUESTION NO: 812 Answer: B QUESTION NO: 813 A. NIC B. Flash B. Capture D. Parallel . PCIe B." .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 811 Which of the following optical media types has the GREATEST amount of capacity? A. Graphics C.www.co Which of the following interface card types allows Internet access through a dial-up connection? m 246 . Modem C. IEEE 1394 D. PCMCIA Answer: C QUESTION NO: 814 Which of the following wireless communication types works at short distances and operates by line of sight? "Pass Any Exam.

WindowsVista Premium B. Infrared D. Windows XP Answer: D "Pass Any Exam." . Cellular Answer: C QUESTION NO: 815 Which of the following input devices requires calibration before use? A.CompTIA 220-701: Practice Exam A.actualtests.11a B. Touch screen D. 802. Touch pad Answer: C Which of the following operating systems have Flip 3D installed by default? A. Any Time. Windows 2000 D.www. WindowsVista Basic B. Windows Media Center C. Windows XP Answer: A QUESTION NO: 817 Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? A. Bluetooth C. Keyboard C. KVM B.co m 247 . Windows 2000 D.com Ac tua lTe sts QUESTION NO: 816 . WindowsVista Ultimate C.

" .CompTIA 220-701: Practice Exam QUESTION NO: 818 Which of the following are advantages to NTFS? (Select TWO). Files can be larger than 256MB B. File encryption options C. A.www. Add and Remove Programs "Pass Any Exam. To support dynamic disks B. Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Legacy support for older systems . User access and permissions options E. Any Time. To allow RAID support C.co m Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? . Control Panel> Performance> Settings> System> Virtual Memory Answer: B QUESTION NO: 821 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A.D QUESTION NO: 819 Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? A.com 248 Ac tua QUESTION NO: 820 lTe Answer: D sts A. Network Neighborhood> Ethernet controller B. My Computer> System> Performance> Settings> Virtual Memory B.actualtests. Macintosh PC read/write access D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. Ability to share the file and folders Answer: B. Support for file encryption D.

A notepad document on the desktop of the operating system Answer: B QUESTION NO: 824 Which of the following is the STRONGEST wireless encryption standard? A. sfc B. Hide a password document in the workstation D. which of the following commands would the technician use? A. sigverif C." . msconfig Answer: B Which of the following is a best practice when informing users on how to remember a password? A.CompTIA 220-701: Practice Exam C. Control Panel> Power Options D. WEP64 B.actualtests.www. WPA Answer: C "Pass Any Exam. Contain on a sticky note on the back of the monitor B. Any Time. WEP128 C. WPA2 D. System BIOS Answer: D QUESTION NO: 822 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer. In a Windows Vista workstation. Never write down the passwords C.co m 249 . ipconfig D.com Ac tua lTe sts QUESTION NO: 823 .

Refuse the callers request and inform an IT manager.CompTIA 220-701: Practice Exam QUESTION NO: 825 An employee receives a phone call from a help desk. Give the caller the information and inform an IT manager. perfmon. Printer Driver B. Print Spooler D. driver level services. They state they need to upgrade the antivirus protection on the workstation. dependency services.com 250 Ac tua lTe sts . C. D. These types of services are known as: A. Give the caller the username and password. B. B. D. Any Time. Which of the following should the employee do? A. the print spooler requires other services to be running first.actualtests. registry level services." . C. Answer: C QUESTION NO: 827 A print job fails to leave the queue. NIC driver Answer: C QUESTION NO: 828 Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? A.www. Refuse the callers request and inform the police. Windows Spool Service C. Which of the following services may need to be restarted? A.co m . primary services.msc "Pass Any Exam. Answer: A QUESTION NO: 826 In order for the print spooler service to start or run correctly. They ask the employee for their username and password.

Any Time.www. Answer: D QUESTION NO: 831 Which of the following would be required to capture video from a digital camcorder? A. Check forWiFi radio on/off switch on the function keys. A 32-bit operating system and a 64-bit processor C. C.co m .actualtests.CompTIA 220-701: Practice Exam B. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 830 A customer has just purchased a new laptop. D.msc C. how might a technician determine if the unit has WiFi capability? A. printmanagement. Other companies use other names. Check the Device Manager for a wireless network device.11b Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. print D.link and Lynx. IEEE 1394 D. Serial B. A dual-core 32-bit processor and a 64-bit operating system D. Without knowing the specifics of that model." . B.msc Answer: D QUESTION NO: 829 Which of the following are the minimum requirements to run a 64-bit application in Vista? A.com 251 Ac tua lTe sts . to describe their 1394 "Pass Any Exam. such as i. Check for an externalWiFi on/off toggle switch. services. 802. eSATA C. A 64-bit processor and a Vista Home Basic operating system B. Check for an external antenna.

Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Apologize and excuse oneself for a moment to take the call quickly outside the room." B." Answer: C QUESTION NO: 833 Answer: B QUESTION NO: 834 A technician is on a repair job and is expecting an important personal call on their cell phone. which is the main circuit board for the PC. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. "I am not sure if your data will be lost I will confirm with my manager. Which of the following is the BEST response? A. tua lTe A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Have the phone onvibrate before starting the repair." . Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. Take the call." B. "Here is all my documentation for the repairs. Well. Any Time. please read it and then get back to me with any questions. such as video devices. D. I am not replacing the hard drive. Your data should be fine. Which of the following is the BEST action? A. C. I cannot guarantee that your data will not be lost. "I replaced some of the computer parts and now it is functional. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. QUESTION NO: 832 A technician has just finished doing a repair and the client wants to know what repairs were performed." C. C. Which of the following is the BEST response? sts .www.com 252 Ac A. "Pass Any Exam.CompTIA 220-701: Practice Exam products. the phone rings. This type of repair will not affect it. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate.actualtests. B. D. I replaced the motherboard. In the middle of doing the repair. I will let you know what happens after the repair.co m .

Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Partition the drive into two logical drives. Answer: A QUESTION NO: 835 A client is having a recurring problem with keys popping off their keyboard.www.Attributes. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. Do the repair with a good attitude.com 253 Ac A. tua Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. Answer: B QUESTION NO: 836 Answer: C QUESTION NO: 837 Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? A. while protecting the data from the operating system related issues? lTe sts . Immediately leave and go to another room to take the call and deal with the repair later. Biometric fingerprint scanner "Pass Any Exam. making C: the OS and D: the data. Partition the drive into two physical drives making C: the OS and D: the data. C. but let the client know that the client will be charged extra for the same repair nexttime. Refuse to do the repair until the client learns how to type with long fingernails. Do the repair. Encrypt the sensitive data so that it cannot be read without a key. Any Time." . D. Keylogger C.co m . B. Which of the following is the BEST response to the clients next repair order? A. Hide the sensitive data from casual view using folder Properties . Show the client how to put the keys back on. C. D. B. Front panel media lock B.actualtests.CompTIA 220-701: Practice Exam D.

Leave it up to the client to take their own precautions. Tell the client they need to install a surge protector soon. Answer: A "Pass Any Exam. Any Time. CMOS battery Answer: A QUESTION NO: 839 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Install an uninterruptible power supply (UPS). D. D. Barcode reader Answer: C QUESTION NO: 838 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. B. UPS B. C.actualtests. B.CompTIA 220-701: Practice Exam D. Replace all cooling fans with new ones.www. Remove excessive dust and loose items. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Check for and remove outdated components. Cover the extra power plugs not being used with electrical tape." . Which of the following is the BEST action to take? A. Answer: C QUESTION NO: 840 A technician has replaced a power supply for a client and notices there is no power protection in use. C.co m 254 .com Ac tua lTe sts . Power strip C. Larger power supply D.

Which of the following is the FIRST action to take? A.actualtests. B.com Ac QUESTION NO: 843 tua lTe sts .0? "Pass Any Exam. D. Document the actions.www.255. Class D Answer: C QUESTION NO: 844 Which of the following network classes exists if the default subnet mask is 255.255. Answer: B Which of the following network classes exists if the default subnet mask is 255. Increase the systems RAM. Answer: A QUESTION NO: 842 After the technician performed a repair and has verified that the computer is working properly." .co m 255 . Suggest purchasing a newer processor. C. D. music and browse the Internet. Class A B.0.0? A. which of the following actions should be taken NEXT? A. Formulate a theory. Establish a plan. The system specifications are still very good. Class B C. C. Class C D. Defragment the hard drive. They have had the system for two years and use it primarily to download photos.255.CompTIA 220-701: Practice Exam QUESTION NO: 841 A client reports that their system runs slowly. Any Time. Identify the problem. Run CHKDSK on the hard drive. B.

Class D Answer: A QUESTION NO: 846 Answer: C QUESTION NO: 847 Which of the following network classes exists if a hosts IP address is 172.www. Class A B. Class C D.0.0? A. Class B C. Class C D. Class A B. Class B C.22.0? A. Class D "Pass Any Exam.com Ac A.actualtests. Class A B.1? lTe sts . Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255." .255.0.168. Class B C. Class C D.CompTIA 220-701: Practice Exam A. Class A B.0.co m 256 . Any Time. Class B C.30. QUESTION NO: 845 Which of the following network classes exists if the default subnet mask is 255.1.0. Class D tua Which of the following network classes exists if a hosts IP address is 192. Class C D.

1? A. Router C. static IP address." . dynamic IP address. Class A B. D.172.com Ac tua lTe sts A. Any Time. B.1. Class B C.co Which of the following devices can automatically assign host IP addresses? m 257 . Bridge .www. C. Task Manager "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 848 Which of the following network classes exists if a hosts IP address is 10.actualtests. Answer: B QUESTION NO: 851 Which of the following contains the settings to change the size of the paging file? A. Switch B. Class D Answer: A QUESTION NO: 849 Answer: B QUESTION NO: 850 A host that has been assigned a permanent IP address is said to have a: A. Hub D. stationary IP address. reserved IP address. Class C D.

B. right click on the print job and select resume. Answer: A QUESTION NO: 854 How can a user continue a paused print job from the first page when using Windows XP? A. Double click theprinters icon.co m 258 .actualtests. The component is not installed. right click on the print job and select pause.CompTIA 220-701: Practice Exam B. The component is disabled. Virtual Memory D. The components driver is outdated. C. D. D. Answer: D How can a user temporarily stop an active print job when using Windows XP? A.com Ac tua lTe sts QUESTION NO: 853 . D. B. right click on the print job and select restart. Any Time. Double click theprinters icon." . Double click theprinters icon. right click on the print job and select restart. Double click theprinters icon. Double click theprinters icon. right click on the print job and select cancel. Double click theprinters icon. The components driver is not found. Double click theprinters icon. right click on the print job and select properties. Double click theprinters icon. right click on the print job and select cancel. Device Manager C. Hardware Profiles Answer: C QUESTION NO: 852 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? A.www. C. right click on the print job and select delete. C. Answer: A "Pass Any Exam. B.

Double click theprinters icon. General Answer: A QUESTION NO: 858 How many concurrent connections can a Windows XP computer have established at any given time? A.CompTIA 220-701: Practice Exam QUESTION NO: 855 How can a user delete an active print job when using Windows XP? A. Any Time. Double click theprinters icon." . The print drivers have not been installed on theusers remote computer. Double click theprinters icon. C. Answer: C QUESTION NO: 857 In Printer Properties. The shared printer is not compatible with the host computers operating system.com 259 Ac tua lTe sts . 5 B. 10 "Pass Any Exam. C.actualtests.www. right click on the print job and select cancel. Answer: C QUESTION NO: 856 A remote user cannot locate a printer connected to a host computer in a workgroup. Security D. D. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? A. Print sharing has not been enabled on the host computer. Which of the following is the MOST likely cause? A. D. right click on the print job and select restart. Double click theprinters icon. Simple file sharing has not been enabled on the host computer. Ports C. B.co m . right click on the print job and select properties. Advanced B. B. right click on the print job and select resume.

C. 15 D. Any Time. A user checking their personal email at an office. QUESTION NO: 860 Answer: D QUESTION NO: 861 Which of the following is the BEST response when interacting with a customer? A. Inform the customer of the expense that is being incurred.www. lTe sts A technician has replaced a failed DIMM. The technician has verified that the unit is working properly and is now updating the customer on the event. B. B.ended questions. Please inform me if you continue to have any problems with this PC. A remote salesman must transfer contract data to the corporate office." .com Ac tua A. B. Please inform me if you think you want me to come back and check it again tomorrow. Be sensitive to the customer's culture. Use technical acronyms to show your technical expertise.CompTIA 220-701: Practice Exam C. Which of the following responses would be BEST to use? . Please try to be more conscious of static when using this PC.co m Answer: C 260 . 20 Answer: B QUESTION NO: 859 Which of the following is an example of when a VPN should be used? A. A kiosk in a department store that looks up information in their online catalog. D. Please inform me if the PC will be processing more work than for which it was designed. Only ask the customercloseD. A remote user updating the antivirus software on their notebook computer. C.actualtests. Answer: D "Pass Any Exam. D. C. D.

share this with the customer and take any preventative measures. D. C. B. Inform the customer of the steps taken during the repair and continue to the next service call. Answer: C QUESTION NO: 864 A technician is sent to do a hard drive upgrade in a workstation. Document the entire event. D. with a response time to another site of two hours. C. share this with the customer and take steps to minimize the reoccurrence. Document the core actions and inform the customer the repair has been completed.www. Which of the following would be the BEST choice to address this situation? A. Complete a full backup of the workstation before making any upgrades. Call the new service customer and re-schedule the call for another time. Follow the manager's instructions. B. Remove the cover of the workstation case and use an ESD strap before the upgrade. Unplug the workstation and begin the upgrade. Answer: A QUESTION NO: 863 A technician has completed the repair of a problem on a PC. Call the service manager and inform them of the current situation. Call the service manager and inform them that the new service call cannot be made in time.co m . Which of the following is the NEXT step to take? A. which of the following is the FIRST course of action to take? A.com 261 Ac tua lTe sts . D. A new service call is received. Answer: A QUESTION NO: 865 "Pass Any Exam. Call the customer and reschedule for another time. B. C. Document the solution. Any Time.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 862 A technician is working onsite on a virus problem affecting several computers and servers. Call the service manager and inform them of the current situation." . Upgrade the hard drive and reboot the system. Before starting any work on the system.

Proper configuration of the BOOT. you can use only NTFS file system because only NTFS support encryption. Installation of the NTLDR B.INI file C. FAT32.co Which of the following needs to be completed before a clean installation of Windows Vista can occur? m QUESTION NO: 866 262 . Answer: C QUESTION NO: 867 BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? A. Installation of updated device drivers sts . C. Any Time. D. TPM D.www. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. CDFS.CompTIA 220-701: Practice Exam The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. NTFS. B.actualtests. CMOS B." .com Ac tua lTe A. VRAM C. Partitioning and formatting of the hard drive D. HPFS. RAID Answer: C QUESTION NO: 868 Which of the following is the FASTEST possible connection speed for an external hard drive? "Pass Any Exam. NTFS-E is an invalid file system name.

USB 2.actualtests. IEEE 1394a C. Windows Vista Home Basic C. EMI Answer: A QUESTION NO: 870 Which of the following memory types finds and corrects errors? A. Any Time. Double-sided B.11n B. A. Which of the following is the MOST likely cause of the customers issues? A. IEEE 1394b Answer: D QUESTION NO: 869 A user is reporting frequent drops in the 802. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Windows Vista 64-bit edition D. RDRAM D." . RFI B.0 D. WindowsVista Ultimate "Pass Any Exam. Dual-channel C. Electrical surges C. 802. ECC Answer: D QUESTION NO: 871 A customer wants to upgrade from Windows XP Professional to Windows Vista.11g wireless signal.co m .com 263 Ac tua lTe sts .www. and does not wish to lose any files in the process. Windows Vista Home Premium B.4GHz spectrum.CompTIA 220-701: Practice Exam A. ESD D. The customer has installed a new cordless telephone recently that uses the 2.

The user sent ten different documents over a span of an hour. B. Freeware D. If the print spooler service needs to be configured for multi-page printing. D. lTe sts A user reports that none of their documents are printing. Shareware QUESTION NO: 873 Answer: D QUESTION NO: 874 A technician is building a new system for a client with multiple processors and hard disk drives. Trojans C.B . If the printer needs a firmware upgrade to print multiple documents at once.www.com 264 Ac tua A. C. Spyware B. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? A.actualtests." .CompTIA 220-701: Practice Exam E. A. Amperage Answer: C Explanation: "Pass Any Exam. If the printer needs the queue cleared.co m Answer: A. Which of the following should the technician check FIRST? . Frequency B. If the printer needs a memory upgrade to print multiple documents at once. Wattage D.E QUESTION NO: 872 Which of the following are known as malware? (Select TWO). WindowsVista Business Answer: D. Any Time. DLLs E. Hertz C.

Which of the following is the BEST course of action? A. you must be careful about the wattage it provides." . Lithium Ion D.actualtests. B.co m . Call another technician and have the other technician reschedule the appointment for another date.www. While replacing the power supply in your PC. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. call the customer and cancel the appointment. QUESTION NO: 875 How many devices are supported on a single USB port? A. reschedule for another time. C. Pull over. Pull over.CompTIA 220-701: Practice Exam Power supplies are rated in watts.com 265 Ac tua lTe sts . 128 Answer: C QUESTION NO: 876 Which of the following battery types are used in MOST laptops? A. D. Amperage and resistance are not selling points for power supplies. Alkaline C. 127 D. call the customer from a mobile phone. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. It is standard among power supplies and has nothing to do with the devices connected to the power supply. Use an alternate route and get to the appointment ten minutes after the scheduled time. "Pass Any Exam. Nickel Metal-Hydride B. The technician had planned to arrive five minutes early. 64 C. 32 B. and explain the delay. Any Time. Nickel Cadmium Answer: C QUESTION NO: 877 The technician is driving from one appointment to the next and encounters a traffic jam.

actualtests. Speak slowly. the customer demands the computer be replaced immediately. The user is attempting to install a local printer and has become frustrated and is berating the support staff. to boot the computer and retrieve the users data to a shared network drive. Shut down the computer. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Any Time. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Which of the following is the BEST method of working with this user? A. The customer would like another computer so they can make their presentation that is due in an hour.www. C. Advise the user to not do anything else. Remain calm and positive.com 266 Ac tua lTe The technician has arrived at an angry corporate users desk to find a bluescreen.co m Answer: A . QUESTION NO: 879 A. Work quickly.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 878 The technician is assisting a user who has little knowledge of computer terms. The company has provided remote control software. Listen and ask questions using non-technical terms. Which of the following is the BEST course of action? sts ." . As the technician begins to evaluate the situation. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. and an error message of a corrupted file. B. Answer: C QUESTION NO: 880 The technician is talking to a company user who is out of state on a business trip. D. C. the hard drive has failed and the data cannot be retrieved within the hour. After listening to the user. until the technician can arrive and work on the computer themselves. D. Repeat the steps multiple times so that the user can understand the computer terms. Which of the following is the BEST course of action? "Pass Any Exam. B. explain with authority. using the various OS options available.

Request the customer to leave the room while the call is answered. until they have completely calmed down. and then tell the user to try the install once again. C. Any Time. Answer: D "Pass Any Exam. D. Answer: C QUESTION NO: 882 The technician is on-site at a customers home. larger model. Which of the following options is the BEST course of action? A. Remain positive with the user.CompTIA 220-701: Practice Exam A. B. explaining you will remote into the computer and assist in installing the printer. and then explain why they cannot get the printer installed themselves. as the school can be contacted later in day. Explain to the customer in non-technical terms. The customer states they have important documents and photos on the drive which cannot be replaced. C. use MMC to grant administrative rights to the user. Which of the following is the BEST course of action? A. Answer: A QUESTION NO: 881 After the technician has evaluated the notebook. Document on the service record the steps the technician took to evaluate the drive. in case the customer decides to sue for loss of data. Listen calmly to the user. Immediately stop working and leave the room to answer the call. Immediately replace the hard drive with a new.co m 267 . conducting an initial evaluation of the problem with the customer. D.com Ac tua lTe sts . B. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. C. but the data is gone. The technician receives a call and the caller ID shows the call is from the technicians childs school. what has happened to the drive and explain the options available. While the user is talking. Ignore the call. explaining to the user the unit will be restored as quickly as possible.actualtests. B. they determine that the hard drive has failed." . such as a data recovery service. Inform the customer about the need to take the call from the school. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.www. D.

co m The technician has completed the repair action on the computer. D. Install an on hand video card and show the customer it is repaired. Which of the following is the NEXT step to take? A. C. They have checked the printer and found coworkers have been printing documents. Re-evaluate the repair theory to ensure the issue will not occur again. C. Test the computer to determine the probable cause of failure." . D. Question the user to insure they do not attempt to make changes and break the computer again.CompTIA 220-701: Practice Exam QUESTION NO: 883 The technician has confirmed through their testing. Which of the following would be the NEXT evaluation step? tua lTe sts A. the video card is failing. . Boot to BIOS/setup and confirm the hardware settings are correct. C. Any Time. Answer: C QUESTION NO: 886 A customer states that none of the print jobs they have submitted have printed from the network printer. B. Question the customer on any changes made to the computer before installing the video card.www. Check the power connections to the equipment and see if there is a surge protector in use. Establish the probable cause of the card failure for the customer. Which of the following is the NEXT course of action? . Check the work area and keyboard for foreign substances. Which of the following is the NEXT step to take? "Pass Any Exam. B. Document the evaluation and actions taken. Answer: C QUESTION NO: 884 Answer: D QUESTION NO: 885 A. B.actualtests. Discuss options acceptable to the customer to address the issue. D. Replace the PS2 keyboard with a USB keyboard and try again.com 268 Ac The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed.

ensure the phone and modem properties are set for the local area code. B.www. Which of the following describes the NEXT step to take? lTe sts . D. After installing the card. D. and then install the drivers. After inserting the PCMCIA card. check Network Places to ensure proper card functionality. as this may have deleted the network printer.actualtests. Check that the network printer is connected to the USB port on theusers computer. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. have the customer test the card using their log in. Ask the customer to open the printer properties and check the page size and paper orientation. Ask the customer if they have installed a local printer at home. Any Time. The technician has to turn on plug and play before the scanner will work. Answer: B QUESTION NO: 888 A. Answer: A QUESTION NO: 889 Which of the following statements is true when a docking station is used for the first time? "Pass Any Exam. C. and then configure the card using the administrative account.co m 269 .CompTIA 220-701: Practice Exam A. The technician needs to install the scanner using the instructions provided.com Ac tua The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. C. plug in the scanner." . Answer: D QUESTION NO: 887 A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. The technician has to boot. The technician has to use Device Manager to update the drivers and then attach the scanner. Install the card using the customers log in. Which of the following actions will BEST resolve the issue? A. C. After installing the card with the administrative account. B. D. B.

If wireless security is enabled on the network.co m . the Infraredport will no longer function. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. the embedded keyboard will not function correctly.com 270 Ac A. Any Time.actualtests. Bluetooth devices will need to add the security code. Answer: B QUESTION NO: 890 Which of the following statements is true about a laptop communication connection? A. B. NETBEUI is unavailable on non-Windows operating systems. D. HTTP B. DHCP tua Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? lTe sts Answer: A . NETBEUI is designed to be used on small size LANs. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS." . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO).www. TELNET C. When the Bluetooth function is enabled. Docking stations will only work if an external power supply is connected. "Pass Any Exam. A. If the external keyboard number lock is toggled on. D. C. QUESTION NO: 891 Answer: D QUESTION NO: 892 When working within large computer networks.CompTIA 220-701: Practice Exam A. DNS D. C. B. NETBEUI can only be used on pre-Windows NT networks. B. C.

run a self-test. They require more power than other drive types. D:\i386\utilities\console D. and send a print job. run a print engine test. and then attempt to print from the computer. D:\i386\tools /cmdcons C. Redirect the customer to another printer if available. Ask the customer which printer the customer prints to. and begin running diagnostics on the printer. NETBEUI is not a routable protocol. and verify the correct tray is being selected before printing. "Pass Any Exam. D. Reinstall the printer drivers. C. C. D:\i386\winnt32 /cmdcons QUESTION NO: 894 Answer: C QUESTION NO: 895 Which of the following characteristics apply to solid state drives? A." . Answer: A.actualtests. ensure the device is still online. D. is setup as the default printer. NETBEUI can only be used with DHCP. tua lTe sts A customer reports that a computer can no longer print.www. turn the printer off and on. They have no moving parts and can tolerate vibration. Any Time. B. Verify which printer the customer prints to.com Ac A. The customer works at a company where the users all print to networked printers. E.co m Answer: D 271 . They are susceptible to failure typically caused by strong vibration or rough handling. turn the printer off and on. Which of the following is the BEST approach the technician should take? .D QUESTION NO: 893 Which of the following command line paths shows the recovery consoles installation? A. B.CompTIA 220-701: Practice Exam D. They have a larger platter than other magnetic devices. D:\i386\tools\console B.

Solid state drives are faster. Flash drive D. C. more reliable. B. D. and CD media. and require less power. and require more power. magnetic drives. USB hard drive B. DVD media. D. and require less power. DVD media. but not CD media. Answer: B QUESTION NO: 899 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? "Pass Any Exam." .co Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? m 272 . Answer: C QUESTION NO: 897 Answer: C QUESTION NO: 898 Which of the following is a true statement regarding optical drives and backward compatibility? A. more reliable. Any Time. but not CD media. DVD drives can readBlu-Ray media. and CD media. Blu-Ray drives can read Blu-Ray media.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 896 When comparing solid state drives vs. C. DVD media. Blu-Ray drives can read Blu-Ray media. and require more power. DVD drives can readBlu-Ray media. B. Solid state drives are slower.actualtests.www. DVD media. more reliable. more reliable.com Ac tua lTe A. Solid state drives are faster. Solid state drives are slower. which of the following holds true? A. IDE drive C. SATA drive sts .

CompTIA 220-701: Practice Exam A. Liquid cooling systems are less effective at cooling the processor. 80 Answer: D QUESTION NO: 902 Which of the following BEST describes the differences between a switch and a router? A. Liquid cooling systems are more effective at cooling the processor.com 273 Ac tua lTe QUESTION NO: 901 sts . Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. B. Which of the following ports needs to be blocked to prevent Internet access? A. Any Time.www. A router broadcasts all data packets that are sent on the network. where a router interconnects one or more networks. and a switch transmits data directly to the device. A switch interconnects one or more networks. 21 C. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol.co m . where a router interconnects devices on a network." .actualtests. "Pass Any Exam. C. A switch interconnects devices on the same network to be able to communicate. by default? A. C. D. FTPS C. HTTPS D. Answer: A QUESTION NO: 900 Which of the following protocols uses port 23. 23 D. 20 B. B. FTP B. Liquid cooling systems are less efficient than the traditionalheatsink technology.

Any Time. FAT32 C. Backup the hard drive. D. Format the hard drive. Update the device drivers. Suspend D. B. Answer: C QUESTION NO: 905 Which of the following power management modes stores all data from memory to the hard drive and completely powers down? A. which of the following is the BEST task to perform? A. Wake on LAN (WOL) B.com Ac tua lTe sts . Answer: C QUESTION NO: 903 Before performing a clean install of Windows XP professional.www.CompTIA 220-701: Practice Exam D. CDFS D. and a router transmits data directly to the device. FAT16 Answer: A QUESTION NO: 904 Before upgrading an operating system on a PC. which of the following file system formats would be the BEST choice for security purposes? A. Standby C. A switch broadcasts all data packets that are sent on the network. NTFS B." . Hibernate Answer: D "Pass Any Exam. Partition the hard drive. C.actualtests.co m 274 .

but WPA2 was the most secure standard. Disk Management D. WPA2 Answer: D Explanation: WPA2 is the more secure 802.CompTIA 220-701: Practice Exam QUESTION NO: 906 Which of the following tools can be used to update a driver? A. WPA was an upgrade. WEP2 C. QUESTION NO: 909 Which of the following security devices uses biometric technology? "Pass Any Exam. WPA D.co m . Wireless channel used Answer: A QUESTION NO: 908 Which of the following is the STRONGEST wireless encryption type? A.com 275 Ac tua lTe sts . Encryption type D. SAFER+ is used to encrypt Bluetooth communications.www." . Security key used C. Any Time. Device Manager B. WEP B. System Information C. WEP was the original encryption standard developed for WiFi networks. Broadcast name B.11i network standard that ensures the most secure wireless encryption. Component services Answer: A QUESTION NO: 907 The SSID on a wireless network is which of the following? A. but that could be easily hacked.actualtests.

A program that appears to be harmless but has a malicious agenda. "Pass Any Exam. Ctrl + Alt + L D. Port 25 is no longer being used. Windows Key + D C. Drive lock D. Malicious code that can propagate itself to different host files. IR scanner B.actualtests. D. Fingerprint scanner C. Answer: A QUESTION NO: 911 Answer: D QUESTION NO: 912 An exception is made for port 25. QUESTION NO: 910 Which of the following BEST describes a virus? A. B. Port 25 has been opened. Which of the following has MOST likely been performed? A.CompTIA 220-701: Practice Exam A.com Ac A.co m 276 ." . Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. A malicious program that spreads itself in a system without the need of a host. Windows Key + L tua Which of the following key commands will lock a workstation? lTe sts . B. A program that is used to track user information for commercial reasons. Ctrl + Alt + Esc B. C. Any Time.www.

Biometrics C. Which of following drive types did the technician install? A. The hard drive is set to pre-format conditions. D. Data has been backed up. Data has been restored. Username and password B. m Answer: B . PATA D. IDE C. Any Time. SATA B.com 277 Ac tua lTe sts . Solid state Answer: D "Pass Any Exam.www. The hard drive has been reformatted. D. Smart card QUESTION NO: 914 The term data wiping refers to which of the following? A. B.CompTIA 220-701: Practice Exam C." . Port 25 is setup for port forwarding.co Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Port 25 is running at full duplex. C.actualtests. Answer: B QUESTION NO: 915 A technician is installing a hard drive that does not contain any movable parts inside. BIOS security D. Answer: A QUESTION NO: 913 Which of the following authentication technologies is the MOST effective? A.

CCD barcode reader B.co m 278 .actualtests.www. Solid state B.CompTIA 220-701: Practice Exam QUESTION NO: 916 Which of the following devices writes data by burning an image to the media? A. Optical C.7GB of data. FDD D. Laser barcode reader C. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. QUESTION NO: 918 Which of the following devices reads fonts by the reflection of white spaces between black bars? A. Any Time." . Biometric devices Answer: B QUESTION NO: 919 Which of the following cable media types passes sound and video through one cable? "Pass Any Exam. Single-layer DVD D. Dual-layer DVD B.7GB? A. HDD Answer: B QUESTION NO: 917 Which of the following media types has a capacity of 4. Floppy disk C.com Ac tua lTe sts . IR keyboard D.

Degauss D. Resolution C.actualtests. Task Bar tua Which of the following places would a technician look to view the local drives? lTe sts .co m 279 .com Ac A.CompTIA 220-701: Practice Exam A. VGA D. Task Bar D. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 920 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Any Time. Refresh Rate Answer: C QUESTION NO: 921 Answer: C QUESTION NO: 922 Which of the following places would a technician go to view running system processes? A. S-Video C. Control Panel C. My Computer D. My Network Places B. Start Menu C. HDMI B. Task Manager B." . Event Viewer "Pass Any Exam. Auto Alignment B.www.

Any Time. Dial-up C.co Which of the following network connections uses an analog signal? m 280 ." . Cable Answer: D QUESTION NO: 924 Answer: B QUESTION NO: 925 A. Smart key Answer: A Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scan B.www.com Ac Biometric authentication is a security feature preventing access to a device. Satellite C. Password C. "Pass Any Exam. Dial-up B. Satellite . Wireless B. Which of the following is an example of this feature? tua lTe sts A.actualtests.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 923 Which of the following connection types will commonly be transmitted over RG-6 media? A. DSL D. Cable D. Verbal recognition D.

10 meters (33 feet) D. Notebooks C.0 B. 15 meters (49 feet) Answer: A QUESTION NO: 929 Cardbus interfaces are mainly found on which of the following? A. IEEE 1394b Answer: D QUESTION NO: 927 Which of the following speeds is the maximum transmission rate of the USB 2.actualtests. IEEE 1394a D. USB 2. 5 meters (16 feet) B.com Ac tua lTe sts .1 C. PDAs "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 926 Which of the following interfaces allows for the FASTEST speed? A.0 interface? A. Any Time.www." . 400Mbps B. USB 1.co m 281 . Cell phones B. 1280Mbps Answer: B QUESTION NO: 928 Which of the following is the maximum recommended cable length for connecting USB devices? A. 7 meters (23 feet) C. Desktop PCs D. 480Mbps C. 800Mbps D.

www. 400Mbps D.com Ac Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment? tua lTe sts A. 127 Answer: C QUESTION NO: 931 Answer: B QUESTION NO: 932 A. 150Mbps B." . 63 D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 930 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. Any Time. Control Panel > System Applet > Properties > Advanced Tab D. Right click on My Computer > Properties > Network Identification Tab C. Right click on My Computer > Properties > Computer Name Tab B.co Which of the following is the maximum transfer speed that can be achieved on SATA interface? m 282 .actualtests. 15 C. 7 B. 300Mbps C. Control Panel > System Applet > Properties > Computer Name Tab Answer: B QUESTION NO: 933 Which of the following devices has an extremely dangerous electrical charge when exposed? "Pass Any Exam. 800Mbps .

" . Any Time.actualtests.co m . Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Windows 2000 Professional D. Intel Pentium 4 Extreme Edition D. which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B QUESTION NO: 935 Answer: A QUESTION NO: 936 Which of the following 32-bit processors has 64-bit capability? A. Optical DVD. Intel Pentium M B. USB mouse D. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D.com 283 Ac A. Intel Itanium C. Intel Core 2 Duo "Pass Any Exam. Laptop LCD screen B. CRT monitor C.RW drive Answer: B QUESTION NO: 934 In Windows XP. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Windows Server 2003 C.www. WindowsVista Business B.CompTIA 220-701: Practice Exam A. Windows XP Professional tua UAC is a security feature found in which of the following operating systems? lTe sts .

The ToggleKeys option is enabled.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 937 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. The FilterKeys option is enabled.co m 284 . After clearing it with the manufacturer. Newer ATX power supplies are 20/24 pin compatible. B. Which of the following is the correct cable to use? A. C.www.com Ac QUESTION NO: 939 tua lTe sts . the cable is plugged in and the PC is up and running. The StickyKeys option is enabled. 6-pin male to male Answer: B QUESTION NO: 938 A laptop user states that lately that when certain letter keys are pressed. C. 6-pin male to 4-pin female B. Answer: B While replacing an ATX power supply in an older model desktop PC. Any Time. The NumLock option is enabled. Answer: B "Pass Any Exam. Which of the following is the MOST likely cause of this situation? A. D." . D. 9-pin male to male C. numbers appear on the screen.actualtests. 4-pin male to male D. Older ATX power supplies are no longer available. the technician observes the motherboards main power connector has less pins than the new power supply cable. Newer ATX power supplies do not use pins 21 through 24. B. Older ATX power supplies have a separate P4 connector. Which of the following is the BEST reason why this fix worked? A.

Printer settings D.com Ac tua lTe sts . Print test page B. Cable C. DDR2 C. On the front side bus D. Printer properties Answer: B QUESTION NO: 942 Where is the L2 cache located? A. On the CPU Answer: D QUESTION NO: 943 Which of the following memory types must be used in pairs? A. On thesouthbridge chip C. SDRAM B.CompTIA 220-701: Practice Exam QUESTION NO: 940 Which of the following network media types uses pulses of light to transmit data? A. Print queue C. DSL D.actualtests. Any Time. Fiber B. SODIMM D.co m 285 .www. Between the CPU and RAM B." . Satellite Answer: A QUESTION NO: 941 Which of the following displays a list of print jobs waiting to process through a printer? A. RDRAM "Pass Any Exam.

ST C.www.11a B. STP D. UTP . 802. RJ-11 Answer: B QUESTION NO: 945 Answer: A QUESTION NO: 946 A." .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 944 Which of the following connector types is used on fiber cables? A. Non-plenum C. Any Time.11g D.11b Answer: B QUESTION NO: 947 Which of the following is used to rate desktop power supplies? "Pass Any Exam. 802. has the GREATEST throughput and amount of coverage? tua lTe sts A. 801. RJ-45 D.com Ac Which of the following wireless types. 802.11n C.actualtests. by default. BNC B.co Which of the following cable types releases the LEAST amount of toxic fumes in a fire? m 286 . Plenum B.

The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Re-install the OS. B.actualtests.www. Social engineering B. Maximum input voltage B.CompTIA 220-701: Practice Exam A. Press ctrl + alt + delete on the keyboard. D. The technician explains this is against company policy.com 287 Ac A." . Maximum output consumption Answer: C QUESTION NO: 948 A customer reports that their laptop keyboard does not work. Attach an external keyboard. Trojan attack C. Which of the following threats has been attempted? sts . Maximum resistance C. Answer: C QUESTION NO: 949 Answer: A QUESTION NO: 950 New policies have just been developed by a companys IT Department. Dealing appropriately with confidential materials B. Mantrap tua lTe A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Maximum output wattage D. Compliance in the workplace "Pass Any Exam. C. Which of the following is the NEXT step in the troubleshooting process? A. Denial of Service (DoS) attack D. Any Time. Update the keyboard drivers.co m .

Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. 328 meters (1076 feet) B.co m ." .CompTIA 220-701: Practice Exam C. Task scheduler C. Professionalism in the workplace D. Classification Answer: D Answer: C QUESTION NO: 953 Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.www. Which of the following should be used? sts QUESTION NO: 952 . analysis and reporting technology (S.M. Unclassified B. and ATM. Any Time. Self monitoring. Exceptions C. It is company policy that all documents be labeled even if they are not sensitive. Despite the stricter performance specifications. Event Viewer B. Which of the following security elements governs data sensitivity? A.T) Answer: B QUESTION NO: 951 A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked. token ring. A.com 288 Ac tua A.A. 30 meters (100 feet) D. 150 meters (492 feet) "Pass Any Exam. Cultural Sensitivity D. 100 meters (328 feet) C.actualtests.R. Configuration Utility D. Device Manager lTe A technician is troubleshooting and wants to limit the amount of programs on startup.

Due to this the battery overcharges and elevates temperature that causes permanent capacity loss." . A. . NiMH C. Base frequency Answer: A QUESTION NO: 955 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Pixelation D.co m Explanation: The single. This chemistry has a high energy density and is lightweight. Native resolution B. Alkaline D.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 954 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Contrast ratio C. The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.com 289 Ac tua lTe sts . Li-Ion Answer: D Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. QUESTION NO: 956 It is possible to see status light indicators on the interfaces of NIC and Modem "Pass Any Exam. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. fixed resolution of an LCD is called the native resolution.www.actualtests. Any Time. NiCd B. Besides they only receive charge if the voltage is low.

Higher-quality construction Which of the following is not a requirement for ACPI to function? A. YOU must be running Windows 95 or later C. Answer: B Explanation: You need Windows 98 or later to use ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. You always need to compromise in configuration when you purchase a laptop in your decided budget. In addition. The processor must support ACPI. Portability B. Desktop replacement D. The BIOS must support ACPI B. Any Time. The motherboard must support ACPI D. Increased performance C. the motherboard and processor must support the standard. False Answer: A QUESTION NO: 957 Which of the following is not a benefit of laptop design? A. basic input/output system (BIOS).com Ac tua lTe QUESTION NO: 958 sts Explanation: Laptops cannot offer increased performance.actualtests. QUESTION NO: 959 "Pass Any Exam.CompTIA 220-701: Practice Exam A.www." . . Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. ACPI must be supported by the computer motherboard. and the operating system.co m Answer: B 290 . True B.

such as wireless communications.5v.com Ac tua lTe sts .www. The SDR SDRAM uses DIMMs with 168 pins. ESD C. RFI B. QUESTION NO: 960 Which laptop input device was released with the IBM ThinkPad series of laptops? A. Mouse C. Point stick D. QUESTION NO: 961 Which of the following is a disturbance that affects an electrical circuit. 168-pin DIMM B. CRT D.CompTIA 220-701: Practice Exam Which packaging is used for DDR SDRAM memory? A. Touchpad B. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? A. EMI Answer: A "Pass Any Exam. The SIMM is the predecessor to the DIMM. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. 72-pin SIMM C. 200 MHz and 266 MHz with operational voltage 2. RIMM Answer: C Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.co m 291 . Any Time. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies." . 184-pin DIMM D.actualtests.

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 962 You are having problems with the video card in one of your computers. Where could you check for troubleshooting information? (Choose all that apply. Logic bomb D. Windows loads only basic files and drivers so that you can find out the configuration errors easily. thus forming an image on the drum? "Pass Any Exam.www. D. DOS B.) A. . Skip loading the Registry. Worm C. The video card manufacturer's website C.BAT and CON FIG." . C. Social engineering Answer: A QUESTION NO: 965 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. QUESTION NO: 964 Which type of attack denies authorized user's access to network resources? A.co m What does Safe Mode allow you to do? .C QUESTION NO: 963 Answer: C Explanation: When you boot Windows in Safe Mode. Run Windows without processing AUTO EXEC. The server log Answer: B. Another computer with the same video card B.com 292 Ac tua lTe sts A. Start Windows using only basic files and drivers. The manual that came with the card D. Boot the system without scanning drives.SYS B. Any Time.

CompTIA 220-701: Practice Exam A. Generators create new passwords every time a user signs in to prevent social engineering. When a password policy enforces complex rules.EXE "Pass Any Exam.com Ac tua A password generator can be part of a password manager. Generators eliminate the requirement to establish log-in attempt limitations.co m 293 . Dirty drum D. thus forming an image on the drum. Generators eliminate a user's tendency to create passwords that can be a security liability. Transferring C. Defective toner cartridge B. What can we benefit from a password generator? lTe sts . Developing D. it can be easier to use a password generator based on that set of rules than to manually create passwords. Generators extend the requirement to periodically change passwords." . Any Time. Writing B. Worn pickup rollers C. B. Cleaning Answer: A Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. QUESTION NO: 966 Which of the following could be the cause of paper jams on a laser printer? A. C.www. D. RDISK. Answer: D QUESTION NO: 968 What do you use in Windows XP to create a recovery disk? A. Automated System Recovery (ASR) B.actualtests. Brokenfuser Answer: B QUESTION NO: 967 A.

True B.www. of power supplies and AC adapters? A.actualtests. DVD media." . respectively. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC in. AC out Answer: C Explanation: The AC in. CSMA/CD "Pass Any Exam. CSMA/CA D. QUESTION NO: 971 What model is used to provide a common way to describe network protocols? A. False Answer: A QUESTION NO: 970 Of the following voltage pairings. Any Time.com 294 Ac tua lTe sts . you need to use Automated System Recovery (ASR). which one accurately represents the input and output. A. Enhanced Startup Disk (ESD) D. AC out B. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters.co m . QUESTION NO: 969 Blu-Ray drives can read Blu-Ray media. DC in. DC out C. DC out D.CompTIA 220-701: Practice Exam C. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. OSI B. AC in. AC in. and CD media. ISO C.

11b and 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 972 What type of backup will back up all selected files and then clear the archive bit? A." .4GHz radio frequency range and are directly compatible with each other are 802.co m . Copy backs up all files but does not clear the archive bit. There is no such option as Complete backup. 802. 802.) lTe sts .com 295 Ac A.actualtests.11b C.11g tua Which of the following wireless IEEE standards operate on the 2. QUESTION NO: 974 The program that performs an upgrade from Windows NT to Windows XP is called "Pass Any Exam.www. Normal C.11a B.11g. Complete B. Although Incremental backup clears the archive bit. it only backs up files the files that have changed since the last backup. QUESTION NO: 973 Answer: B. you need to select the normal backup type. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11d is not a commonly implemented standard.11d D.11a operates in the 5GHz range and 802. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2. Incremental D. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit. Any Time. 802. 802.

" . Perimeter security B. . SETUP.www.44MB.88MB. Any Time.EXE D.co m 296 .88MB Answer: C QUESTION NO: 976 Which component of physical security addresses outer-level access control? A. 360KB B. The extended-density 3½? floppy diskettes can be formatted to 2. It is the first layer of access control that is intended to delay or deter entrance into a facility.CompTIA 220-701: Practice Exam A. Strong passwords Answer: A Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. Security zones D.actualtests.44MB D. 2. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively.EXE C.BAT B. INSTALL. 1. WINNT32. Mantraps C.EXE Answer: D QUESTION NO: 975 High-density three and a half floppy diskettes have a formatted capacity of: A.com Ac tua lTe sts Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1. QUESTION NO: 977 "Pass Any Exam. 720KB C. WINNT.

System. and then remove it from laptop. False Answer: A QUESTION NO: 979 Which of the following topologies allows for network expansion with the least amount of disruption for the current network users? A. True B.co m ." . Ring D. Swap file issues OE. DELETE Answer: C QUESTION NO: 978 The most appropriate way to remove a USB device on a laptop computer is to stop the device first. BUS C. Any Time. ATT RIB D.CompTIA 220-701: Practice Exam In order to delete and/or replace system files.www. A.Only attributes on the file before you replace the file? A. Configuration file issues C. Mesh Answer: A QUESTION NO: 980 All of the following are Windows file-related problems except_________ A.com 297 Ac tua lTe sts . and ReaD. System files not found B. Star B. UNDELETE B.BAT issues D. which command do you use to remove the Hidden. ERASE C.actualtests.Boot file issues Answer: C "Pass Any Exam. AUTO EXEC.

False .www. TCP/IP hijacking Answer: A QUESTION NO: 982 The edit command line tool is able to open a text based word processor Answer: A QUESTION NO: 984 Which of the following file attributes are available to files on a FAT32 partition? A.com Ac A.CompTIA 220-701: Practice Exam QUESTION NO: 981 A server on your network will no longer accept connections using the TCP protocol. Archive D. Virus attack D. The server indicates that it has exceeded its session limit. m 298 .actualtests. Any Time. Smurf attack C. TCPACKattack B. True B. B. Read Only C. False tua QUESTION NO: 983 lTe Answer: A sts A. True B. Hidden." . Which type of attack is probably occurring? A.co The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. System "Pass Any Exam.

FTP C. Dial-up Answer: C QUESTION NO: 987 USB.B. Any Time. HTTPS Answer: C.) A. The attributes such as Encryption and Compression are not supported by FAT 32.D Explanation: On a FAT 32 partition in Windows XP you can set Hidden." .actualtests.CompTIA 220-701: Practice Exam E.com Ac The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Refer to the following Internet connectivity methods. What services are associated with these ports? (Choose two.D QUESTION NO: 986 A. QUESTION NO: 985 You are administering a system that has been locked down for security reasons. port 443 and port 80 have been disabled. which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE? tua lTe sts .co m 299 . and System attributes on the files. You notice that among all of the other ports. Read Only. They are supported by NTFS files system. Cable B. Archive. Telnet B.C.www. DSL D. HTTP D. True "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A. Compression Answer: A. Satellite C.

LCD D.actualtests." . floppy drives have a 5.CompTIA 220-701: Practice Exam B. CCFL C. Because it is antiquated technology.www. the floppy drive requires no external access. CRT B. False Answer: A QUESTION NO: 988 Which of the following statements regarding floppy drive installation is true? A. LED Answer: B QUESTION NO: 990 Which of the following password. B. Although some drives might not clearly key the receptacle for the Berg power connector. Hide answers/explanations Atypical backlight technology is A. Like DVD.co Answer: D m 300 . D. User Accounts C.25-inch form factor and must be installed in the larger drive bays C. is necessary to be entered before booting into the operating system? A. POST B. LDAP Answer: C "Pass Any Exam.ROM drives. you must insert the connector correctly or the drive can be damaged.com Ac tua lTe sts QUESTION NO: 989 . Any Time. floppy disk drives can no longer be purchased new. Like a hard drive. once setup. BIOS D.

however. Live CD B. "Pass Any Exam. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Wireless Zero Configuration Answer: B QUESTION NO: 993 For modern motherboards. Driver signing D. modern operating system on a computer lacking mutable secondary storage? A.co m 301 . Which of the following feature enables that? A.actualtests. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module." . B. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Roaming profile B. a portable computer with a docking station is generally connected to a local wired network. the portable computer will automatically connect to a wireless network. which statement concerning CPU and RAM configuration is most true? A.CompTIA 220-701: Practice Exam QUESTION NO: 991 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete. Hardware profile C. C. Floppy D. Network C. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Internal hard drive Answer: A QUESTION NO: 992 As portable computers are used in a variety of locations. D. if it is used in a hotel or on an airplane. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard.www. For example. Any Time.com Ac tua lTe sts .

During your working hours. Remove PC card adapters B.actualtests. As an experienced technician. malicious software that is self-replicating and self-propagating B. WAN D. malicious software attached to another piece of software Answer: A QUESTION NO: 995 Answer: B QUESTION NO: 996 You are an IT professional in an international company. HTTP sts . a customer calls you and is wondering what requires special attention if he wants to ship a laptop.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 994 Warm is a type of: A. malicious software that changes the user's home page D. malicious software that monitors Internet surfing habits C.co Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? m . VPN C. FTP B." . Remove Backlight D.ROM drive Answer: A QUESTION NO: 997 "Pass Any Exam. Remove DVD.com 302 Ac tua lTe A.www. Remove LCD C. what is your recommendation so as to avoid the potential damage during transit? A. Any Time.

DNS server Answer: A. IP address B. A VPN is a private network between two computers using wireless cards without using a wireless access point between them.) A. False Answer: A QUESTION NO: 998 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. A VPN is a secured line of communication between two points through a public network. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Default gateway D.www. Any Time. C." .actualtests. C:\System\Windows32 C. C:\System32\Win B.B A. True B. B. Subnet mask C.com Ac tua lTe Refer to the following descriptions. Hide answers/explanations Answer: C QUESTION NO: 1000 Which of the following locations is common for system files? A. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. C:\Win\System32 "Pass Any Exam.co m 303 .CompTIA 220-701: Practice Exam Aero is a feature of the Windows Vista Ultimate operating system A. which one about the Virtual Private Network (VPN) is the most appropriate? sts QUESTION NO: 999 . D.

" . SPGA "Pass Any Exam.com Ac tua lTe A. Illegal operation D. ZIF C. General protection fault C. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot. LPGA D. C:\Windows\System32 Answer: D QUESTION NO: 1001 Which LCD component is responsible for providing brightness? A. what is the error that will be generated? . Windows protection error B. Any Time. Inverter C. Screen D. Backdrop Answer: A Answer: B Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows.co QUESTION NO: 1002 m 304 .CompTIA 220-701: Practice Exam D. Backlight B.www. System lock-up sts When a Windows-based application attempts to access memory another program is using. Socket479 B.actualtests. It also occurs when a program tries to access a memory address which does not exist. QUESTION NO: 1003 Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.

co m 305 . Double-sided. Single-sided.R D. Double-sided. Hard disk D. Left-clicking the mouse and double-clicking the Taskbar C.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 1004 Which optical disc format supports a data capacity of 25GB? A. and then clicking and dragging D. Controller C. QUESTION NO: 1005 The Taskbar can be increased in size by Answer: C QUESTION NO: 1006 Which of the following is not one of the three major components of a hard disk drive system? A.www. Highlighting the Taskbar and double-clicking in the center tua lTe sts . Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Drive interface B. double-layer DVD+R B. Host adapter Answer: A "Pass Any Exam. Any Time. pausing until the pointer turns into a double-headed arrow. single-layer DVD. Right-clicking the mouse and dragging the Taskbar to make it bigger B. No other given options can store roughly more than 17GB of data." . Moving the mouse pointer to the top of the Taskbar. single-layerBlu-ray disc C.com Ac A.actualtests. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. The dual layer capacity of Blu -ray disk is 50 GB. Double-sided.

actualtests. Social engineering B. Which port will you need to block to prevent Telnet from being used? A." .CompTIA 220-701: Practice Exam Explanation: The three major components of a hard disk drive system are hard disk. 22 C. Any Time. QUESTION NO: 1007 To increase security. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. controller. you decide to use your firewall to block the Telnet protocol. you're trying to educate users on the importance of security.www.com 306 Ac tua lTe sts . and a host adapter.co m . You explain to them that not every attack depends on implementing advanced technological methods. What is usually a cause of this? A. Perimeter security D. Power surge D. 24 Answer: C QUESTION NO: 1008 While inspecting a motherboard. 21 B. What term do you use to describe attacks of this type? A. take advantage of human shortcoming to gain access that should otherwise be denied. Improper manufacture C. Biometrics "Pass Any Exam. Spilled liquid B. IDS system C. you notice a discolored area. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. 23 D. A HDD magnetically stores data on discs that are known as platters. Underclocking Answer: C QUESTION NO: 1009 As part of your training program. you explain. Some attacks.

/more Answer: A QUESTION NO: 1012 "Pass Any Exam.www.co m 307 . A. Other companies make use of other named such as i. Any Time. lTe sts ." . /and D. /help C.actualtests. which means delivering data at a guaranteed rate. 127 C. This is because it is not only high speed but also supports isochronous data. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. 7 Answer: C Which of the following options can be used with a command at a command prompt to see what options are available with it? A. 15 B. It was used with trademarked name FireWire.com Ac QUESTION NO: 1011 tua Explanation: IEEE 1394 standard was first developed by Apple. to describe their 1394 products. QUESTION NO: 1010 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. /? B. such as video devices. which can connect up to __peripherals in a daisy-chained topology.link and Lynx.CompTIA 220-701: Practice Exam Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. 63 D.

Ipconfig C. Left-click a directory and choose Find. Ping B.www. Tracert D. Click Start-> All Programs-> Search. Paper tray Answer: A QUESTION NO: 1014 In Windows XP. This ink is fired through Ink Cartridge." . sts . Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Toner cartridge C. B.actualtests. Any Time. tua lTe Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics.com Ac A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Toner cartridge are used in Laser toner cartridges contain dry ink (toner). A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. D.CompTIA 220-701: Practice Exam Which tool can be used to test connectivity and see the path taken to reach another host? A. Run search. Click Start-> Search. Nslookup Answer: C QUESTION NO: 1013 Which device in a bubble-jet printer contains the printhead? A. Ink cartridge B. how can you start a search for files and folders? A. Daisy wheel D.exe at the command prompt. Answer: D "Pass Any Exam. C.co m 308 .

Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 1015 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply.) A. Berg "Pass Any Exam. B.C. C. Attend yearly OSHA safe work environment seminars. Class B C. C. D.www. B.18. Carry monitors with the glass face away from your body. Answer: C. Class A B.D QUESTION NO: 1016 Answer: B QUESTION NO: 1017 When moving computer equipment. AT system connector B.1.) A. Ensure that there are no safety hazards in your path.com 309 Ac tua lTe sts A.actualtests. D.D QUESTION NO: 1018 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. Provide properly maintained tools and equipment." .co m You have a computer with the IP address 171. Lift by bending over at the waist.226. which of the following are good procedures to follow? (Choose all that apply. What class is this address? . Display an OSHA poster in a prominent location. Keep records of accident reports. Class C D. Answer: B. Use a cart for heavy objects. This is not a valid IP address .

actualtests.com Ac tua lTe sts The docking station adds expansion capabilities. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.) A.www. For example. A broken cleaning blade Answer: C." . ATX system connector Answer: C QUESTION NO: 1019 Which of the following sleep modes is also known as Standby? A. What two things are the most likely causes of this problem? (Choose two. S4 QUESTION NO: 1020 A. S2 C. S1 B. True B. False Answer: A QUESTION NO: 1021 When you print documents on your laser printer. you see residue from previous images on the output. A faulty transfer corona wire B. without sacrificing the mobile computing functionality of the machine. An overheating printer C. Molex D. A bad erasure lamp D.D QUESTION NO: 1022 "Pass Any Exam.CompTIA 220-701: Practice Exam C. Any Time. as well as additional ports. to a laptop. S3 D. .co m Answer: C 310 .

there is something wrong with it. Any Time. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Ask the customer when they would like to have the work completed. Answer: A QUESTION NO: 1024 Which of the following statements about power supplies is true? A. Give the customer an estimated time for repair based on the technicians assessment. SATA hard drives most often use the same type of power connector as PATA hard drives." . while Berg connectors are used with floppy drives. D. The technician will get back to them as soon as possible. C. Inform the customer that others are waiting.state drives D. B. Memory cards C. you are responsible for fixing the problem. Thumb drives B. he takes the computer to the Repair Center and as a technician.actualtests.co m . Optical drives Answer: C QUESTION NO: 1023 A customer has purchased a laptop computer for half a year. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets.www. Recently. So.com 311 Ac tua lTe sts . the customer is anxious to know when he might come back to pick up his computer. Ask the customer to check daily to see when it is completed. C. Molex connectors are used with PATA hard drives. What is the best answer to that? A. B. but he has no idea what the problem is.CompTIA 220-701: Practice Exam Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? A. Therefore they use Molex connectors. D. Before leaving the Repair Center. The 4 pin Berg connectors provide power "Pass Any Exam. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. SoliD.

000 volts to feel a shock.000volts C.www. It also allows you to write notes directly on the screen with a special pen called stylus.com 312 Ac tua Explanation: The humans need an electrostatic discharge of 3. Tablet C. Any Time.000volts Answer: B QUESTION NO: 1026 Which kind of laptop was designed to look and function like a paper notebook? A.000 volts is below human sensation." . Netbook D. 300volts B. 30. SATA hard drives and PATA hard drives do not use the same type of power connector.000volts D. 3. 300. The P8 and P9 connectors are used by AT-based motherboards.actualtests. QUESTION NO: 1025 What is the approximate minimum level of static charge for humans to feel a shock? A. The charge below 3.co m . lTe sts . Both SATA Power connector and Molex connector cannot be used on the same drive. Luggable B. If the computer is going to be used in Europe the voltage selector switch on the back of the power supply should never be switched to the lower setting rather it must be set at the higher setting. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function. "Pass Any Exam. It has a fliparound screen and can be held like a large notebook. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector.CompTIA 220-701: Practice Exam supply to floppy drives.

CompTIA 220-701: Practice Exam QUESTION NO: 1027 USB.com Ac tua lTe sts . Any Time." .www.co m 313 . eSATA and Express Card/54 are examples of hot pluggable devices A. False Answer: A "Pass Any Exam. True B.actualtests.

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