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CHAPTER CHAPTER

Evaluation of MIS

Evaluation of MIS
Evaluation of MIS is an integral part of the management control process, in which the organizations determine or appraise the quality or worth of their information systems. In other words, evaluation of MIS is a process of measuring performance of organizational information system.

Evaluation of MIS
There are different approaches to evaluate MIS in an organization. These are summarized as follows: 1. Quality Assurance Review 2. Compliance Audits 3. Budget Performance Review 4. MIS personnel Productivity Measurement 5. Computer Performance Evaluation 6. Service Level Monitoring 7. User Attitude Survey 8. Post Installation Review 9. Cost/Benefit Analysis

Evaluation Classes
Evaluation of performance measurement consist of two major classes, Effectiveness Efficiency