Adobe Flash Professional CS5.

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Welcome to Adobe® Flash® Professional CS5.5. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Flash Professional CS5.5 documentation. Minimum system requirements Install your software Uninstall your software Trial software Electronic licensing Registration information Flash Professional CS5.5 AIR Support Known Issues with Flash Professional CS5.5 Customer care Other resources

Minimum system requirements
NOTE: Flash Professional CS5.5 is a 32-bit application which can be installed on computers with either 32-bit or 64-bit operating systems.

Windows®

Intel® Pentium® 4 or AMD Athlon® 64 processor

. Business.com.adobe. Adobe® CS Review. visit www. For a list of the latest certified devices.7 or v10.5 system requirements.5. Ultimate.024x768 display (1. iPhone 3GS and iPhone 4.6.6 1GB of RAM (2GB recommended) 4GB of available hard-disk space for installation. additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on flashbased storage devices) 1.5 for Android platforms will run on devices that run Google Android™ 2. For CS Live system requirements*.6. applications created using AIR for iOS will only run on devices that support iOS 4 or higher and iPod Touch 3rd & 4th generation.2 operating system or higher.024x768 display (1. or Windows 7 1GB of RAM (2GB recommended) 3.280x800 recommended) with 16-bit or greater video card DVD-ROM drive QuickTime 7.• • • • • • • Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® Home Premium. additional free space required during installation (cannot install on flash-based storage devices) 1. and iPad. *Adobe CS Live services are complimentary for a limited time and include Adobe® BrowserLab. For updates to Flash Professional CS5. Applications created and published from Flash Professional CS5.com/flashplatform/certified_devices/.adobe.2 required for multimedia features Broadband Internet connection required for online services and Creative Suite Subscription Edition software* Mac OS • • • • • • • • Multicore Intel® processor Mac OS X v10. Acrobat.adobe.280x800 recommended) with 16-bit or greater video card DVD-ROM drive QuickTime 7. visit www. certified for 32-bit Windows XP and Windows Vista. Adobe® Story and SiteCatalyst® NetAverages† Learn more.com/go/cslive_requirements. or Enterprise with Service Pack 1.5GB of available hard-disk space for installation. please visit www.2 required for multimedia features Broadband Internet connection required for online services and Creative Suite Subscription Edition software* In addition to the Adobe Flash Professional CS5.5 system requirements.com/go/flash_systemreqs.

For more details and to review the applicable terms of use and Online Privacy Policy. You must have administrative privileges or be able to validate as an administrator. and then follow the on-screen instructions.5 application folder found at the root level on your disk. . visit www. If the installer does not launch automatically. navigate to the Adobe Flash Professional CS5. and/or currencies and may be discontinued or modified in whole or in part without notice. Some Online Services may be subject to fees and require a subscription. o If you downloaded the software from the web. Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy. and then follow the on-screen instructions. Do one of the following: Windows: o Insert the DVD in your drive.† This product may allow you to extend its functionality by accessing certain features that are hosted online. The Online Services. and access to some services may require user registration.5 folder found at the root level on the DVD and double-click Set-up. navigate to the Adobe Flash Professional CS5. including the Adobe CS Live online services ("Online Services").exe to start the installation process.adobe.5 folder. Mac: o Insert the DVD in your drive. and some features thereof. Before you install. and browser windows. If the installer does not launch automatically. and follow the on-screen instructions. 3. may not be available in all countries. Fees subject to change.com. double-click Set-up.app. close all applications currently running on your system—including other Adobe applications. open the folder. the installer will self-extract and launch automatically.exe. languages. navigate to the Flash Professional CS5. double-click Install. 2. Install your software 1. It is also recommended to temporarily turn off virus protection during the installation process.

adobe.com/go/support_loganalyzer. To cancel your subscription. open the dmg file. o IMPORTANT: Mac OS has uninstall functionality. double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. If you are installing Flash Professional CS 5. you can install the trail version of the software and input your subscription serial number and Adobe ID during installation.adobe. Select the product that you want to uninstall. For more information about your subscription software. it will ask you to input the serial number of the product being upgraded. open the Windows Control Panel and doubleclick Programs and Features. If for some reason.5.com/go/cs5install. you cannot connect to the Internet. open the Windows Control Panel and double-click Add or Remove Programs. 3. . For more detailed information about troubleshooting your installation. If you are uninstalling subscription software. then Authenticate as an Administrator and follow the on-screen instructions. You can also install the software in trial. click Change/Remove. please note that uninstalling does not cancel or stop your subscription. please go to Your Subscriptions at www. and then follow the on-screen instructions.adobe. Select the product that you want to uninstall. o In Windows Vista and Windows 7. Trouble-shooting Installation Issues For additional CS5.o If you downloaded the software from the web. Uninstall your software 1. 4.com/go/subscriptionedition. 5. go to www. click Uninstall. you will need to be connected to the Internet. double-click Install. Select Remove Preferences. Do one of the following: o In Windows XP. If you are installing as an upgrade. the installer will check your system to find the valid upgrade product. and then follow the on-screen instructions. and browser windows. Before you uninstall. An Adobe ID is required to purchase a subscription.5 Subscription Edition software. go to www. DO NOT drag applications to the trash to uninstall them. If it cannot find it. and then follow the on-screen instructions. close all applications currently running on your system—including other Adobe applications. go to www.com/go/subscription_learnmore. 2. The installer will prompt you if it detects that you are offline.5 installation help.adobe. To safely uninstall on Mac OS X. navigate to the folder Adobe Flash Professional CS5. then input your new and previous serial numbers in the serialization screen shown during launch.

Adobe Premiere Pro CS5. you can enter the serial number in any of the applications contained in the Creative Suite. If any of the applications have already been serialized with a different serial number. a volume licensing serial number can be used to serialize all Creative Suite applications. choose Help > Deactivate. To deactivate. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched.adobe. . you will need to be connected to the Internet and will be required to enter an Adobe ID when prompted. MPEG-2 DVD or MPEG-2 Blu-ray as export formats in the trial.Note: If you want to install the product on a different computer. you must first deactivate the software on your computer. go to www.5 and Audition CS5. Only applications running as a trial will recognize the new serial number.5. The file importer does not recognize file types that are not included in trial mode (such as MPEG and XDCAM files). Entering a serial number Enter the serial number for the software you purchased in the serialization screen. If the product you purchased is one of the Creative Suites. HDV. including the Acrobat X trial. MPEG-2. it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently. The serial number you purchased is for the use of the software in a specific language. Then on the next launch of the application. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application.5 Subscription Edition. The serialization screen will load the first time you launch the application. it will recognize the new serial number.5. some codecs for encoding MPEG formats are available only with the full version of these products. Volume licensing Volume licensing customers cannot purchase from a trial directly.5 do not include some features that depend on software licensed from parties other than Adobe. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. If you purchased Flash Professional CS 5. XDCAM and AVCHD formats and sequence presets are not supported in the trial for both Mac OS and Windows. HDV is not included as a capture format in the Mac OS version of the trial. For example. However. Flash Professional CS5. and will only be accepted by a product installed in that language. To find a reseller in your area. Adobe Media Encoder export does not include MPEG-4.com/go/resellerfinder_en. Trial software Features in trial software The trial versions of After Effects CS5.

com/ios/. For the latest information about Adobe AIR releases.com/go/activation for details. Registration information Creating or entering an Adobe ID registers your software and sets up access to Adobe CS Live online services.5 and the Android Market Flash Professional CS5.com/go/eulas for details.Electronic licensing You must accept the license agreement and warranty terms to use this product. your product is already registered and you already have access to Adobe CS Live online services. In order to take advantage of your complimentary subscription of CS Live services.android.adobe. A developer certificate from Apple is required in order to test and deploy applications to iOS devices. This requires the developer to be a member of the iOS Developer Program and follow the program guidelines. This product may automatically attempt to activate over the Internet.adobe. and get up-to-date product information. Apple App Store Submission Requirements Developers can deliver applications built with AIR for iOS to the Apple App Store.5 now supports the publishing of AIR applications for Android so developers can deliver applications to the Android Market. visit http://market. Flash Professional CS5. and invitations to Adobe events and seminars. See www.com/publish to set up an account. you must register your product.5 Subscription Edition on the Adobe Store. newsletters. training.com/go/learn_air_relnotes_en. Apple provides information on its developer programs at http://developer. Please note that if you purchased Flash Professional CS 5. go to http://www.apple.adobe. For more information. See www. Developers will need to establish an account with the Android Market to publish their application. .5 AIR Support Flash Professional CS5.

We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. please visit Adobe. inspiration. please send our team an email by completing the following form: http://www.adobe. Adobe Support Advisor and more. including information on complimentary and fee-based support plans and troubleshooting resources. Free troubleshooting resources include Adobe’s support knowledgebase.com/go/learn_flash_support_en. Adobe user-to-user forums. go to http://www. and support. click on the drop down menu under the question “Need a different country or region?”.com/go/intlsupport/. choose a different country or region. registration. and other non-technical issues. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region. go to www. then click GO. Submitting Bugs & Feature Requests To submit feature request and bugs for Flash Professional.Known issues with Flash Professional CS5.com/go/wish/.adobe.com/go/fl_cs55_knownissues_en. sales. To find out how to contact Adobe Customer Service. . Support Plan Options and Technical Resources If you require technical assistance for your product. Customer care Customer Service Adobe Customer Service provides assistance with product information.adobe.adobe. Other resources For complete Help plus community-based instruction.com/go/support/. go to http://www.com for your region or country and click on Contact. Outside of North America.5 For a list of known issues.adobe. more information is available at http://www.

.com/go/buy_flashpro.com/go/thirdparty/.adobe.Adobe website Adobe TV Adobe Design Center Adobe Developer Center Flash Developer Center ActionScript Developer Center User Forums Adobe User Groups Adobe Marketplace and Exchange Training Adobe Certification Program Adobe Partner Programs Find an Adobe Authorized Training Center Find an Adobe Authorized Print Service Provider Creative Suite Subscription Edition Help To convert your trial to purchase. All rights reserved.adobe. © 2011 Adobe Systems Incorporated. Legal Notices Third Party Code Information available at http://www. click http://www.

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