11th Feb 2012 Course: MBA (Tech), 5th Year, Trim XV, Specialization – Technology Elective Subject: Business Process

Management (BPM) Instrument of Evaluation: Assignment Report Marks: 10 Marks Last Date for submission of Hard Copy & Soft Copy of the Report: Fri, 24th Feb ’11, 3:00 p.m. Assignment Guidelines: 1) Each student within the group must identify ANY ONE business process which you have working knowledge of based on your previous internship experience(s),. 2) Using the ‘Funnel’ model diagram, briefly explain how this business process fits into the ‘larger scheme of things’ in the organization to make the ‘context’ clear. 3) Explain in detail the working of this business process and what your role in it was. 4) Draw a Business Process Modeling Diagram (BPMD) describing its working. 5) Identify any inefficiency (ies), if any, in this business process and provide suitable justification for the same. 6) Define the ‘To-be’ state using certain metrics and/or benchmarks and provide suitable justification for the same. 7) Explain the re-engineered process and draw a BPMD to describe the improved workflow. Guidelines for Preparing Assignment Report: 1) Though the assignment is an individual report, it should be submitted as a consolidated report for the entire group. 2) The Report Cover Page must contain the following : Group No, Group Member Details – Roll No, Name, Course and Specialization 3) The Table of Contents Page should contain Roll No, Name, Industry/Department, Page No 4) The word count of the Assignment Report Main content should be between 1000-2500 words. 5) The Report must contain a C.D. with the Soft Copy of all assignments of all the group members. 6) Any delay in submission of Report and C.D. will result in a reduction of 5 marks as ‘Late submission’. 7) The Assignment Report to be typed in Font - Times New Roman, Font Size - 12, Line Spacing - 1.15. 8) Diagrams to be drawn neatly by hand and enclosed within the report.

422. 108. 354. 368 570. 574. 561. 403. 107 159. 16/Feb 2 Tue. 568. 14/Mar Wed. 302. 103. 401. 402. 378. 15/Mar BPM – Div 2 Group No 1 2 3 4 5 6 7 8 9 10 11 Date. 21/Feb 3 4 5 6 7 8 9 10 11 Thur. 407. 113. 369. 412 421. 424. 124. 210. 120. 215. 22/Feb Fri. 362. 09/Mar Fri. 408 181. 416. 303 414. 409. 117. 309. 105. 314. 15/Mar Thur. Wed. 119. 104. 29/Feb Fri. 09/Mar Wed. 410. 374 . 177. 112 371. 406. 158 106. 358. 355. 559. 567. 556. 306. 419. 417. 01/Mar Tue.Instrument of Evaluation: Presentations Marks: 10 Marks (5 Marks for Group Performance and 5 Marks for Individual Performance) The Presentation Schedule is as follows BPM – Div 1 Group No Date. 405 373. 310. 16/Mar Fri. Roll Nos 114. 203. 308. 572 565. 361. 115 311. 360. 357. 02/Mar Wed. 201. 316 209. 13/Mar Thur. 172 571. 16/Mar Roll Nos 552. 126. 06/Mar Tue. 28/Feb Thur. 125. 153. 111. 154. 413. 372. 178. 307. 214 208. 312. 411. 365 315. 13/Mar Tue. 564. 569. 377 423. 211. 24/Feb Wed. 563 304. 566. 554. 352. 420 102. 07/Mar Fri. 170. 110. 207. 366. 06/Mar Tue. 301. 101. 109. 14/Mar Fri. 164. 206. 174. 155.23/Feb Tue. 116 573. 425. 578. 553. 213. 313. 179 359. 579 205. 418. 404. 161 1 Thur. 121.

Fishbone (Root Cause Analysis) diagram or any suitable methodology or tool. Failure to do so will result in loss of 3 marks from all the group members presenting.R. But it should be intimated to the C. 2-3 Members would be asked to make the presentation (randomly) and the remaining members would be in the Q&A group. 4) Those students who not able to make oneself available on the day of the presentation for any reason whatsoever will only result in the loss of individual component marks and will be evaluated on the basis of group component marks (5 Marks). b. three processes within the group. 2) If need be. 3) The presentation is expected to cover the following : a. A Value Stream mapping of the processes along with the Business Process Model Diagrams. c. . 5) The soft copy of the presentation should be emailed to me at kskedar@gmail. An explanation of two – max. and me before the presentation date. DMAIC. Application of at least one reengineering methodologies or process measurement techniques such as Six Sigma.Guidelines for Presentations 1) Presentation Time Duration (approx): 20 min and Q&A – 10 min. the groups are allowed to swap the dates of the presentation.com not later than the day of the presentation before the start of the presentation.

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