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Analyzing a Business Information System Business Informatics Assignment

Submitted by: Ayush Mandawewala Section A- 11008

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This arrangement is similar to those of Reed Elsevier and Royal Dutch Shell prior to their unified structures. has two distinct divisions: Unilever Best foods and Unilever Home and Personal Care (HPC). Lux. Challenge: To meet customer demand — 150 million times a day. in Rotterdam. personal care and food products manufactured by Unilever.V. cleaning agents and personal care products. and Flora are just some of the 400 home. Netherlands and Unilever PLC in London. Solution: The company’s databases underpin a number of core business processes — from procurement to sales and distribution. In addition to ensuring efficient distribution. Hellmann’s. Unilever deployed a CA Database Management solution that simplifies routine administration tasks and minimizes downtime. Unilever's main international competitors include Nestlé and Procter & Gamble. . someone somewhere is choosing a Unilever product — the company must ensure a constant supply of its merchandise to retail outlets around the globe. Knorr. Unilever is a dual-listed company consisting of Unilever N. Both Unilever companies have the same directors and effectively operate as a single business. which operates in 100 countries around the globe. Unilever must also maintain excellent product quality standards. Business Impact Summary: Business: Domestos. British-Dutch multinational corporation that foods. The current non-executive Chairman of Unilever N. owns many of the world's consumer product brands in beverages. In North America.V. United Kingdom.Company Briefing: Unilever. the company. and PLC is Michael Treschow while Paul Polman is Group Chief Executive. To optimize the databases used by its North American divisions.

working with consultancy Accenture as part of the One Unilever efficiency overhaul. it has been suggested. These systems appear set to be used widely as part of the sustainability efforts. Unilever’s North American divisions have been able to reduce operating costs and improve efficiency — thereby helping to ensure supply chain continuity and quality manufacturing processes. has seen Unilever form a standardised supply . it has deployed a harmonised process model based around SAP ERP. Unilever. has been working on two major technology projects that will likely play an integral part in the sustainability drive. Writing for Computerworld UK. Western Europe has proven the most effective cost-cutting ground as a result. A second project.which makes products such as Dove soap . An integration of SAP enterprise resource planning (ERP) systems will bring considerable financial benefits for one world-renowned company. SAP recently announced it will speed up its ERP implementations after it developed Rapid Development software to help businesses set up their systems in as little as 12 weeks. which is now used globally.is facing a large SAP integration after buying TRESemme shampoo maker Alberto Culver. It had not provided exact detail at the time of writing. SAP NetWeaver business intelligence. it added. called Mountain. Under the first of the two plans. called Sirius.Result: By increasing database performance and utilization. It is also in the midst of creating a ―global supply chain function‖ with standardised processes. Much of Unilever’s monitoring and control of its business comes through the company’s SAP ERP platform. It claimed the acquisition will result in significant operational savings and help make the organisation the world's second largest shampoo manufacturer. which relies on networks created and maintained by BT. Leo King noted Unilever . Of its SAP implementation. The firm is standardising globally on its SAP ERP software and Alberto Culver began a similar SAP rollout two years ago. the firm said its operational execution had been significantly improved and its process complexity dramatically cut.

outputs. said that without the new platform. Business SCM Process Unilever uses ERP for a all its business activities. Unilever’s supply chain company (USCC) chairman Peter Ernsting. Here we will discuss on the inputs. the data required by different departments for decision making is sectioned and send selectively to the designated authorities where the data is analyzed and decisions are taken. feedback of the entire supply chain management (SCM). which will be crucial in controlling emissions and processes.chain model. where all the data is stored. The Input constitutes of where the company decides to purchase the various raw materials required for Manufacturing a economical price/unit not compromising quality. It is expected to draw heavily on the business intelligence and ERP systems to produce annual sustainability reports. In Process. process. ―USCC technically would not exist‖. Other key technology at Unilever includes Oracle databases and CA database management. The company now has a ―real time‖ view of its supply chain. this is then made to an action plan in . In an Accenture case study document.

Output. Feedback. company operated and public storage facilities. # Home & Personal Care business in Europe (HPCE) selects hauliers on cost. Products are distributed through distribution centres. this is all digitally documented by inventory management. satellite warehouses. This containers of Product is then channelized to various countries by the customer distribution centres through different modes of transportation according to the suitability. and the ERP system automatically stores all data of the stock in the Datawarehouse & the respective branches confirm the delivery of the ordered containers of stocks by tallying the total value of the stock send from the unit and stock received. agents and distributors to chain. co-operative and independent grocery accounts. This is then stored in the Local warehouse of the company which is then supplied to the distributors which spreads the various variants and products to the entire market from the retail stores to modern trade. Which is then ready for sale and cleared by the Quality Control Department. # Home and Personal Care in North America has also developed distribution centres for third-party manufacturers where products are collected to create heavier more efficient loads to resupply customer distribution centres. . Unilever tries to rectify learning from their previous experiences and feedback to improve their efficiency.software’s to manage the different operations timely in different shifts by working staff. food service distributors and institutions. wholesale. # Unilever’s products are generally sold through its sales force and through independent brokers. performance and environmental impact. The entire production is completed and is packed.

Deduction Tracking. Stock Allocation and Invoicing . Formula. Demand Req Planning (DRP). Production Orders. Purchase Orders. Finished Products and Process Specifications # Manufacturing Planning Systems: Used for MRP. Material Masters and Production Reporting # Planning Systems: Used for Demand Planning (DP). Compounding/Batching. RM/Pack/WIP Inventory.Discussed below are the various types of information systems used within the business model of the Unilever group with their specific usage:# R&D System (LIMS): Used for formula development # Specifications Systems: Used for Packaging. Standard Costs. Terms of Sale. Quality/Lab Systems and Plant Maintainance Systems # Order to Cash Systems: Used for Order Entry/Management. Raw Material. VMI and Finite Scheduling # MFG Execution Systems (Various): Used for Finished Goods Production. Constrained Prod Planning (CPP). Master BOM. Financial Transactions.

Finished Goods Production (PIN) and Traceability Supply Chain Strategies of Unilever N. The company is in the process of consolidating its nearly 30 warehouses down to five massive distribution centres capable of shipping customer orders within a day’s time. lower inventories and improve service. Transportation. the company must ensure a constant supply of its merchandise to retail outlets around the globe.150 million times a day.from procurement to sales and distribution. FG Warehouse. To optimize the databases used Unilever deployed a CA Database and Management minimizes solution that By simplifies routine database administration tasks downtime.V Unilever’s logistics operations present perhaps the biggest opportunity to streamline its supply chain and boost the company’s ability to achieve its lofty growth goals. forecasting and replenishment (CPFR) relationships with some retail customers.# Finished Goods Management Systems: Used for Shipping. Unilever must also maintain excellent product quality standards. Post Implementing Management Information System (MIS) in UNILEVER To meet customer demand . In addition to ensuring efficient distribution. . To increase asset utilization. increasing performance and utilization. which require an optimal use of flow-through and cross docking in the warehouses. Maintaining a seamless supply chain and product quality With such a vast product portfolio. Unilever have been able to reduce operating costs and improve efficiency — thereby ensure supply chain continuity and quality manufacturing processes. Unilever Best foods and Unilever HPC have a highly complex supply chain and production line. Unilever adopted collaborative planning. Much of that consolidation is a recognition that retailers are adopting zeroinventory policies. The company’s databases underpin a number of core business processes .

such as sales. an application included in SAP Business Suite software. Unilever Best foods uses approximately 500 gigabytes of disk space in its production environment. while the HPC division uses another 150 gigabytes. distribution. Getting to grips with data To increase efficiency of data management across the business. while at the same time control the growth of the company’s databases. procurement and finance. SAP ERP The SAP ERP application supports the essential functions of your business processes and operations efficiently and are tailored to specific needs of your industry. delivers these solutions:    SAP ERP Financials SAP ERP Human Capital Management SAP ERP Operations . which is supported by a number of extremely large databases. In total. Co-developing an industrialized implementation approach with the Unilever program management. the team successfully deployed the integrated solution to Unilever’s marketing and sales organizations and 62 factories across 24 European countries. approximately 17. The ERP system supports a range of core business processes.To manage day-to-day activities. they depend on an extensive enterprise resource planning (ERP) system. This means Unilever’s database administrators are locked in a constant balancing act to ensure the optimum performance of the ERP applications. SAP ERP. Unilever deployed a CA Database Management solution to enable it to simplify routine administration tasks as well as increase application availability. Both divisions also keep up to seven copies of this data for development and testing.000 users now have access to and use the SAP solution.

devices. You can accommodate different work styles and roles for best user experience with:  SAP NetWeaver Portal to provide role-based views that span your enterprise. you can leverage SAP Master Data Governance delivered via an SAP enhancement package – to help govern financial master data used in consolidation and operational chart of accounts. With the SAP NetWeaver technology platform. SAP NetWeaver helps you improve team productivity and business integration. SAP enhancement packages offers the benefit of improving and extending your SAP ERP software without the cost of major upgrades. enabling everyone to take full advantage of information resources  SAP NetWeaver Gateway to enable developers to create innovative. SAP NETWEAVER SAP NetWeaver provides the technical foundation for SAP applications. and consumption models. you can perform activities in the following areas: Team Productivity SAP NetWeaver supports a variety of user interfaces and collaboration tools. Information Management . For example. For SAP ERP Corporate Services current customers. peoplecentric applications that link business users to SAP software  SAP NetWeaver Enterprise Search to provide a simple and secure gateway to enterprise information and processes. enables you to simplify and manage your IT environment. and reduces operational costs so that IT resources are free to focus on business innovation. Tap into the interactive SAP ERP Community to keep up with the latest SAP ERP enhancements. It delivers a portfolio of enterprise technology that allows you to extend your applications to reach more people and to adopt new processes.

while complying with legal and regulatory mandates Business Process Management With SAP NetWeaver.With SAP NetWeaver you can accelerate access to business information to improve decision making. You can deliver business information to the right people at the right time with:  SAP NetWeaver Master Data Management to support customer data integration. you can create and adapt business processes and business rules for higher levels of flexibility while reducing risks and costs. global data synchronization. and acquisitions  SAP NetWeaver Business Warehouse to enable a scalable enterprise data warehouse  SAP NetWeaver Business Warehouse Accelerator to accelerate the results of queries or searches while lowering the cost of operations. even as data volumes and number of users increase  SAP Information Lifecycle Management to manage access. product content management. mergers. As an integral part of the SAP NetWeaver Composition Environment. and retention of data from legacy SAP systems. storage. global spend analysis. these business process management offerings enable a coherent development experience:  SAP NetWeaver Business Process Management to model and execute processes in order to achieve enhanced responsiveness to changing business needs and reduce cost of handling exceptions  SAP NetWeaver Business Rules Management to create and maintain business rules to ensure that processes conform to business policies Composition .

You can also use SAP NetWeaver to monitor and manage business processes to improve process quality and efficiency. Integrate and manage business processes that are enabled by SAP and non-SAP applications with:  SAP NetWeaver Process Integration to connect applications and data sources to integrate processes Foundation Management With SAP NetWeaver. from a unified platform – ensuring that mission- . you can use a model-driven composition environment to develop or update applications that support flexible business processes. you can use SAP NetWeaver to run applications.With SAP NetWeaver. and run applications  SAP NetWeaver Developer Studio to develop J2EE-based. multi-tiered business applications  SAP NetWeaver Visual Composer to compose model-based business applications without manual coding SOA Middleware With SAP NetWeaver. such as the SAP Business Suite family of business applications and SAP-certified partner solutions. you can improve the operational efficiency of best-in-class business processes. your IT organization can make disparate applications and systems work together consistently to enable end-to-end business processes – exchanging information and executing transactions smoothly. In particular. deploy. Compose or update applications to support flexible business processes with:  SAP NetWeaver Composition Environment to design. and operating as if they were a single system.

critical business processes are highly available. scalable. reliable. . Run critical business applications on a stable technical foundation with:  SAP NetWeaver Application Server to deploy core business applications using the open and reliable infrastructure  SAP NetWeaver Identity Management to manage user identity and access across the enterprise  SAP Solution Manager to ensure that mission-critical business processes are highly available. and secure throughout their life cycle. and secure throughout the life cycle. scalable.

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