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Published by: curlicue on Dec 18, 2008
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3.Identify the nature and role of the bureaucracy in governance 4.Identify the critical indicators of bureaucratic arena in governance 5.Explore ways of enhancing the role of bureaucracy in governance

Bureaucracy Arena
The bureaucratic arena refers to all state organizations engaged in formulating and implementing policy as well as in regulating and delivering services.

Pressures that have been placed on public agencies:

to become leaner; more efficient; bring services closer to the people

Lack of economic and social progress in some countries has also led to many calls for improving the managerial efficiency of bureaucracies.

Bureaucratic Rules

Bureaucratic Performance

Socio-Economic Development

Determinants of bureaucratic performance:
 Influence  Meritocracy  Accountability  Transparency  Access

To what extent are higher civil servants a part of the policy-making process? (the influence indicator)

To what extent is there a merit-based system for recruitment into the civil service? (the meritocracy indicator)

To what extent are civil servants accountable for their actions? (the accountability indicator)

To what extent are there clear decision-making processes in the civil service? (the transparency indicator)

To what extent is there equal access to public services? (the access indicator)

AC Framework
INPUT Information Support Resources CONVERSION Mobilization Allocation Utilization OUTPUTS Goods Services OUTCOME Increased income More opportunities Low-level pollution Less noise IMPACT Sustained well-being

Structure Fiscal Leadership Legal Processes Integration Coordination Participation Decentralization Feedback


Integration of services and efforts provides programs and projects various entry points by which community acceptance can be more or less ascertained.

Integration…… Means providing comprehensive goods and services to the people, as well as means, instrumentalities and processes required to deliver them.

Two dimensions of Integration

The ranged of activities encompassed by the program The number of delivery channels it uses

INTER-AGENCY COORDINATION Is the process wherein each agency retains its identity, its objectives and functions, as well as its responsibilities, but willingly surrenders small part of its individuality in return for the advantage of working together with other agencies, thereby securing better services for all concerned.

Is the central element of inter-agency coordination.

Coordinative capacity is the ability of programs or units to harmonize efforts of other agencies towards the achievement of program goals.

Indicators of Coordinative Capacity

Perception of commonality of goals Leadership Authority Mechanism for coordination

Inter-organizational relations (IOR)

Another element of integration which involves the sharing of resources among different organizations to improve quality of delivery of goods and services to clients.

Facilitating IOR

Awareness of interdependence Standardization Presence of interdependent organizations

COMMENTS/REACTION: How do you propose to enhance the role of bureaucracy in governance?

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