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Workflow Management and BPM-101

Workflow Management and BPM-101

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Published by: 1knw0n on Apr 29, 2012
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03/24/2013

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a.Improved efficiency –Automation of many business processes result in the elimination of unnecessary steps
b.Better process control –Improved management of business processes achieved through standardizing working
methods and availability of audit trails
c.Improved customer service –Consistency in the processes leads to greater predictability in customer response

levels

d.Flexibility–Software control over processes enables their redesign in line with changing business needs
e.Business process improvement –Focus on business processes leads to their streamlining and simplification

Work flow management and Business Process Management -101

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