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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Customer Service Manager 28 23. 1000Ventures 7 2. 12Manage 8 3. Executive Coaching Studio 37 32. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 34. 18 Better Workplace Now 13. Discovery Health Channel 30 25. Accelerated Learning 10 5. 29. Action Leadership 12 7.managetrainlearn. 36.Manage. 35. Click. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. 20. Big Dog and Little Dog's Bowl of Biscuits 19 14.com Page 4 of 107 Get the MTL Experience! . Aimm Consulting 13 8. 27. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Anecdotage 15 10. 26. Be a Better Manager 16 18. 30. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. A Better Workplace 9 4. 37. 33. Basic Learning Systems Inc 17 12. 33 28. Accel-Team 11 6. Customer Service Training 29 24. 21. 20 15. 17. 24 19. All Business 14 9. 16.
Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 47 42. 77. 79. Click. 63. 45 40.com Page 5 of 107 . Learn! 2010 38. 54. 70 65. 53. 56. 74. National School Board Association 63 www. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 60. My Name Is Scott Human Links 48 58. 48. 61. 68. 67. 73. 50. 71 66. Institute of Silly and Meaningless Sayings 50 45. 39. 55. 64. 69.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 47. 72. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 78. 41.Manage. 64 59. Human Resources About… 49 44. 70.managetrainlearn. 71. 75. 54 49. 62. 76. 46. 52. 51.
91.Manage. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 86. 98. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 88. 81.managetrainlearn. 93. 82. Learn! 2010 80. 100. 99. 92. 92 87. 97. 90. 96. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. Value-Based Management 100 95. 85. 89.com Page 6 of 107 Get the MTL Experience! . Click. The Improvement Encyclopedia 89 84.
managetrainlearn. connections and advice Site Home Address: http://www.com. It links to two of his other sites at www.success360. Everything. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. Click. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.1000ventures.Manage.1000advices.com Page 7 of 107 Get the MTL Experience! . The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. In fact. Learn! 2010 1. And lots of fascinating original stuff too. It‟s sure to brighten up your day. Don‟t ask me what‟s here because the answer is.com and www. It reminded me of an interactive mind map.com www. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.com Email Address: headoffice@1000ventures.
com www. the chances are the number is much higher by now. It‟s like an internet in an internet just for managers.managetrainlearn. Chinese. At its core is an A to Z dictionary of management methods. Japanese. I thought it was because you can translate any page into any one of 12 languages (including Arabic. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. At first. Click. models and theory. there‟s also a management news section giving links to all the latest management gossip. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. In addition to the dictionary.com Email Address: info@12manage. and a forum. and Korean). Site Home Address: http://www. a list of courses being run (to which you can add your own). Learn! 2010 2.12manage. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built.Manage. Since you can add your own entries to the dictionary.com Page 8 of 107 Get the MTL Experience! . This site is a formidable resource. When I last looked there were over 1500 easy-to-access entries.
colourful. Click. Then there are toolkit. tips. or trendy. describe_coworkers. Site Home Address: http://www. and dysfirmations.com Page 9 of 107 Get the MTL Experience! . senseless acts of immaturity (eg “Skip rather than walk”). It‟s not fancy. but it is full of great content for anyone interested in making their workplace a better place. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). Where to start? Well. and “Measuring the Mirth”. Daniel lists the things you shouldn‟t say at work.abetterworkplace.Manage. (my pick of which is the phrase: “That is so not going to happen”).html. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.managetrainlearn.com www.html. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.com Email: info@abetterworkplace. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. and tools sections.html to the site address) massive list of resource references. Learn! 2010 3. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. “Nature‟s Leadership Lessons”.
Intra-personal. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. I know that I am linguistic and so was curious to see whether the test would come out right.acceleratedlearning. Inter-personal.Manage.com Page 10 of 107 Get the MTL Experience! . Visual. Bodily. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Site Home Address: http://www. Click.com Email Address: als@acceleratedlearning. and Naturalistic).com www. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. (Linguistic. It did! Summary of Free Resources: learning style profile. Accelerated Learning Free Learning Styles Test This is a lovely site.managetrainlearn. Musical. Mathematical. The questions are all straightforward. Learn! 2010 4.
Manage.com www. One thing that‟s a bit different here is a set of Checklists. motivation. Learn! 2010 5. did you know that the base of this huge structure is only 7 inches from being a perfect square?). They include Time utilization. and employee development. plus some well-presented explanations of time management. and Interpersonal relations. Machine utilization. self-appraisal. Accel-Team Advancing Employee Productivity There are some nice features on this site. Space utilization.com Page 11 of 107 Get the MTL Experience! . There‟s a history of employee productivity that will take you all the way back to the Pyramids.accel-team. Click. Then there are detailed features on teambuilding. (For example. productivity and team development excellent and well-illustrated modules on teambuilding and motivation.com Email Address: sales@accel-team. Site Home Address: http://www.managetrainlearn. Summary of Free Resources: pdf articles on coaching. and coaching.
Learn! 2010 6. He goes on. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles.com www.Manage. Site Home Address: http://www.actionleadership. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. see every leadership challenge as a way of having people increase their knowledge. And to cultivate that perspective you need kindness. “From now on. Here Brent makes the point that. And that‟s why I think I like Brent Filson. tenacity. Click. courage. skills. Yes.com Email Address: brent@actionleadership. I‟m not too sure exactly why I like his writing. Summary of Free Resources: insightful leadership articles.managetrainlearn. unlike management which involves simply the care and feeding of the organisational elephant. For me. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. leadership makes the elephant jump.com Page 12 of 107 Get the MTL Experience! . I‟d willingly jump through hoops if he asked me.” I like the concept that management trainers and management training should be kind. and leadership abilities.
You‟re offered some examples of “always doing” this. which are great starting points for further self-development.com www. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas.Manage. and Conveying Credibility.com Page 13 of 107 Get the MTL Experience! . Click. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.aimmconsult. Then you score yourself. Site Home Address: http://www. or “rarely doing” this.managetrainlearn. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”.com Email Address: webmaster@aimmconsult. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Learn! 2010 7. Motivation. The final score will give you a feedback on areas such as Delegation.
Site Home Address: http://www. Of course.allbusiness. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. Learn! 2010 8. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. many of the products on the site are only available through purchase. And sure enough there it was.com Email Address: info@allbusiness. including employment and HR and business plans. Click.managetrainlearn. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. There‟s everything you could possibly need to help you run an efficient business. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. There are news reports.com Page 14 of 107 Get the MTL Experience! .Manage. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. All Business Champions of Small Business This is an amazing site for anyone running a small business. guides and tips. One in a million. but there is a huge amount of free material. There‟s advice on managing every aspect of your business.com www. blogs. that‟s one million!) articles.
Now. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.anecdotage. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. Site Home Address: http://www. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). or just to entertain friends at the pub. It‟s absolutely crammed with anecdotes.managetrainlearn. aphorisms. then this is the place to visit. How about this one pulled out at random? It‟s about Japanese businessman. When I keyed in “Business”. the database came up with 493 stories. and amusing stories.Manage. illustrate a learning point. perhaps more than you‟ll ever need to get to grips with. Click. Learn! 2010 9.com Page 15 of 107 Get the MTL Experience! .com Email Address: editor@anecdotage. Fortunately. Funny Stories If you‟re looking for an amusing story to add to a presentation.com www. there‟s a useful search button that allows you to fine-tune your search according to a category. He sold over 2 million. name or keyword. Anecdotage Famous People.
Information. If you register and log in. showing how learning a skill related to levels of performance. Click.beabettermanager. It has 15 questions and delivers immediate feedback. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. Physical Resources. There are also links to local resources around the UK. Lastly.managetrainlearn. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.com Page 16 of 107 Get the MTL Experience! . Be a Better Manager Solve Problems. and Financial Resources. you can build your own personal collection of checklists. Click on any of these and you get a selection of links. It provides a list of industry sectors with links to their Skills Council. This website is particularly useful for managers in the UK. Processes. People. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas.com www.Manage. In the same way. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. Learn! 2010 10. These are: Strategy. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www.com Email Address: info@beabettermanager. Seize Opportunities.
com Page 17 of 107 Get the MTL Experience! . Note where you got to. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. Of course. Do You Know Your Reading Speed? If you want to find out how quick you read. a business communications company run by Gloria Pincu. Click. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute.com www. you‟ll find out your reading speed. Site Home Address: http://www. and hey presto. Learn! 2010 Basic Learning Systems Inc 11.com Email Address: gloria@basic-learning. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. then spare a minute or two for this easy test from Basic Learning Systems Inc.managetrainlearn. I made it to 354. For the record. it doesn‟t exactly test your comprehension.Manage.basic-learning.htm to the site address) weekly business writing tips.
Where people eagerly use their brainpower. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.” Yea. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. to thrive. “value-added”. Learn! 2010 12. Imagine its ability to attract and retain talent.managetrainlearn. “envision”.com Email Address: webmail@tomterez. Where teamwork comes naturally.com www.com Page 18 of 107 Get the MTL Experience! . Where kindness rules. Imagine the innovative power of such an organization. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Site Home Address: http://www. Imagine its passion for serving customers. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Tom‟s aim is to create better workplaces.betterworkplacenow. Click. This is a card of 25 squares on which is printed a buzzword eg “empower”.Manage. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. to compete. Imagine the sense of mission and spirit of fun.
learning.com/~donclark/ Email Address: donclark@nwlink. and performance management. But the one feature I remember from years ago when I first came across this site. Amongst the goodies are: current training news. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. the learning process. It‟s still as good as ever.managetrainlearn. Don has a big German shepherd dog and a smaller companion.com Page 19 of 107 Get the MTL Experience! . is The History of Training. Site Home Address: http://www.com www. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. It‟s a massive resource and a lot of it is original. Summary of Free Resources: a massive resource on performance. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. definitions of learning terms. By the way. the art and science of leadership. Click.nwlink.Manage. It‟s the best around. and still look at. in case you‟re wondering about that title. leadership and knowledge.
Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Learn! 2010 14.managetrainlearn. I learnt how to use my body language at job interviews. Cue: open smile. Practical Applications.bodylanguageexpert. Click.Manage. why mobile phone shop staff don‟t use desks.co. Gender Differences. Personal Interaction. in one tour of this site. So. Parenting Advice. and friendly gesture.uk Email Address: firstname.lastname@example.org www. The Basics.com Page 20 of 107 Get the MTL Experience! .co. relaxed stance. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. and The Business World. There are 7 topic areas: Ask Our Experts. and how to convey sincerity and warmth with my face and gestures.
com Page 21 of 107 Get the MTL Experience! .Manage. illusions. brain teasers.positscience. the thing that always draws me back to this site is its collection of Brain Teasers. There‟s a weekly brain bender to test your knowledge (which I got wrong!). You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. Learn! 2010 15.managetrainlearn. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. Click.com www. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). brain games. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. such as why you conceive a word in one part of your brain and utter it from another. Sound Sequence or Dunk Tank. A to Z glossary animations free half hour online course. Then you can view nicely-designed animations which uncover what goes on in your brain. to be honest. You can play Bumper Cows. Site Home Address: http://brainconnection.com/ Email Address: webmaster@positscience. quiz.
the tree swing cartoons. McGregor and McLelland.com Email Address: ac@alanchapman. Shall I go on? I‟ve barely scratched the surface. Site Home Address: http://www.Manage. So just go and enjoy it! Summary of Free Resources: teambuilding activities. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. It even has a graphology test. management and business. But while others charge for a fraction of what‟s here. feedback forms. Where Alan got the time from to produce all this beats me. quizzes.com Page 22 of 107 Get the MTL Experience! .businessballs. And templates of resignation letters. and Aesop‟s fables. It has all the familiar.com www. explaining how to read personality from your handwriting. exercises and icebreakers motivational and amusing posters file tools and materials puzzles.managetrainlearn. a glossary of training terms. induction training checklists. appraisal forms. multiple intelligence tests training models and much more too numerous to mention. Learn! 2010 16. Click. time management planners. models like those from Maslow. It‟s absolutely huge and covers everything you could ever need on training. this is all free. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. and not so familiar.
Site Home Address: http://www.com Page 23 of 107 Get the MTL Experience! . Internet.managetrainlearn. The free professional trade magazines on offer include: Human Resource Executive. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.Manage. Call Centre. Corporate Meetings and Incentives. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Click.business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Government. and Transportation. Presentations.com www. and The Deal.com Email Address: info@business-marketing. Learn! 2010 17. as well as in categories such as Education.
au Email Address: enquire@businesssimplification. Yet there is one hidden area of cost which has rarely been addressed: complexity. and a set of paperclip templates to keep the campaign fresh in your mind.com. a Make It Simple poster. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.businesssimplification. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au www.” When you register here you get a free toolkit including a meeting planner.Manage.managetrainlearn.com Page 24 of 107 Get the MTL Experience! . This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Site Home Address: http://www. a busy manager‟s complexity audit. Learn! 2010 18. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.com. The only way to deal with it is to focus more effort on simplicity. Click.
an engineer who needs to connect theory to practice. David. Feel and Do I am full of admiration for the author of this site. hooked on the thrill of discovery.Manage. quality toolbook. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. Click. second.org www. In David‟s own words.org Email Address: contactus@changingminds. creating minds. and explanations. They probably account for over 3500 web pages of industrialstrength knowledge. You‟re what the web‟s all about. The sites include: changing minds. Changing Minds How We Change What Others Think. Site Home Address: http://www. David Straker. and business articles. techniques. principles. No need to apologise. Learn! 2010 19. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. he is first a learning junkie.com Page 25 of 107 Get the MTL Experience! .managetrainlearn.changingminds. Believe. David apologises that his creations are done in his spare time. improvement encyclopaedia. and thirdly a teacher who loves to pass on the aha‟s of what he knows.
Click. Legal. use it well!” Summary of Free Resources: massive network of management. General.com/ Email Address: info@citehr. ideas and resources. As Sidhartha says. and Sales/Marketing. and Jobs.com www. Site Home Address: http://www. “everything is available to everyone at no charge. Citehr Improving Organisations The CiteMan network is one of my favourite resources. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. There are 7 networks – Finance. The network now has hundreds of thousands of members from India where it is based to every corner of the world. HR. Operations.Manage. Learn! 2010 20.000 downloadable resources. Each is a goldmine of information.citehr.com Page 26 of 107 Get the MTL Experience! . When I last looked there were over 50.managetrainlearn. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management.
Manage. They range from Feedback to Musts and Shoulds and Enemy No 1. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www.com/ Email Address: info@coaching2grow. Working with difficult colleagues. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. you can make notes on your thoughts and plans in a Personal Growth Workbook. Managing yourself better. and Influencing a tough boss. Learn! 2010 21. Click.managetrainlearn. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. As you work your way through the topics.coaching2grow.com www. You can use it as a standalone coaching tool or as a supplement to working with a live coach.com Page 27 of 107 Get the MTL Experience! . Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.
managetrainlearn. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. In a short visit. Surveys. And a series of useful aids. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Tests. and that lengthy waiting times are still the top frustration of customers.com www. Click. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. reviews.customerservicemanager. that people in Poland are the most satisfied with customer service. There are tons of great information on this site.com Email Address: info@customerservicemanager. there‟s a great free magazine and technical document subscription service with 16 products offered. There‟s one of the biggest lists of customer service articles I‟ve seen. What else? Well.Manage. such as Customer Service Job Descriptions. and Scorecards. Learn! 2010 22. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com Page 28 of 107 Get the MTL Experience! .
and expertly presented by Nancy herself. Learn! 2010 23. and “From Curt to Courteous”. Customer Service Training Deliver Today. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site.servicetraining. who‟s put together a library of video programmes on customer service. seriously.com www. you‟ll find 16 free previews of the videos. Amongst my favourites are: “Exploring the Rudeness Matrix”. to the point. Click.com Page 29 of 107 Get the MTL Experience! . perhaps? No.Manage.managetrainlearn. They‟re all hard-hitting. Site Home Address: http://www. Where you come when you‟re sick of customers. Summary of Free Resources: newsletter video previews.com Email Address: info@telephonedoctor. it‟s a smashing site run by Nancy Friedman. On the link below. “Five Forbidden Phrases”.
to Perfectionism. Learn! 2010 24. Procrastination and Type “A” Personality tests. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. disagree.com/tools/assessments. Here‟s an example of what you‟ll face in one of the set.Manage. so if you want more of the same. here‟s a true feast. Site Home Address: http://health.discovery.managetrainlearn. You can get 31 free Basic Personality tests on this site. pop over there).com www." There are 10 statements with which you strongly disagree. Now off you go! Summary of Free Resources: free personality tests. you can succeed no matter what”. the Locus of Control and Arbitration test. agree. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). (They‟re all taken from the Queendom site. partially agree/disagree. Click. through Communications Skills. The preamble explains: This test assesses your locus of control orientation and your attribution style.com Page 30 of 107 Get the MTL Experience! . or strongly agree.html Email Address: info@discovery. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. ranging from Your Anger profile.
com/moodle/ Email Address: info@dwmbeancounter. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Learn! 2010 25. The General Ledger and Journals. so a good free course on all things accounting is right up my street. Lazy8 Ledger. There are 7 lessons in the course. and Merchandise Inventory) as a guest and get the first lessons free. Site Home Address: http://www.com www.Manage. Payroll. Onestep Accounting.managetrainlearn. Big E-Z‟s free trial version. and many more. and Financial Statements.com Page 31 of 107 Get the MTL Experience! . Checkmate Plus. covering stuff like Debits and Credits. As well as viewing this free course. There‟s another great free service that Dave offers: links to free business software. He has a nice friendly. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). Acemoney Lite.dwmbeancounter. You‟ll find links to the Open Office suite of programmes. I don‟t feel I‟m being talked down to and there‟s no jargon. you can also sign up for Dave‟s other courses (eg Special Journals. Dave Marshall‟s Bookkeeping course fits the bill nicely. reassuring and conversational style. Click.
com www. (You guessed: I like it!) Just read it. or the procedural. and it‟s a unique learning experience. it‟s a great template for a superb presentation.com Page 32 of 107 Get the MTL Experience! . And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. (check out the almost imperceptible presentation techniques that are used). Learn! 2010 Easy Training 26. It works on many levels. as in the awards presentation or retirement bash. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.managetrainlearn. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual.easytraining.Manage. Site Home Address: http://www. as in the annual statement to the board.com Email Address: info@easytraining. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). It‟s an astonishing testimony to an inspiring leader. It‟ll have you smiling to yourself one minute and nodding in agreement the next. Click.
com www.com Email Address: zev@empoweringmessages. if that doesn‟t brighten your day. there‟s no hope for you! Summary of Free Resources: audio messages. a huge collection of positive news stories. Site Home Address: http://www. Click. Free Empowerment Chats This is an uplifting site that should put you in a good mood. Learn! 2010 Empowering Messages 27. Now. It‟s all about empowerment (aka positivity).empoweringmessages. cartoons.com Page 33 of 107 Get the MTL Experience! . But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.managetrainlearn.Manage. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. and some really inspiring articles. There are empowering stories.
managetrainlearn. from finding an attorney to engaging new staff. Site Home Address: http://www.com Email Address: feedback@entrepreneur. and magazine. And there‟s a hand-holding guide to managing and growing your business.com www. there‟s heaps of it here. As if all that weren‟t enough. For a start. from home-based businesses to franchises. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. there‟s everything you could possibly need to know on starting a business. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.com Page 34 of 107 Get the MTL Experience! . As the title implies. features.entrepreneur.Manage. Learn! 2010 28. There are ideas galore on what kind of business to make money in. Click. there‟s an A to Z encyclopaedia of small business terms. from raising money to taking time off. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers.
advice.com www. At the start of the year. On this site.com Page 35 of 107 Get the MTL Experience! .com/ Email Address: info@evancarmichael. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help.managetrainlearn. articles. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. there were 348 items.evancarmichael. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. Site Home Address: http://www. and advice. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. These include videos. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. training. and a page of unique resources supplied by contributing experts. bios of famous entrepreneurs. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. Learn! 2010 29. this is the site for you. you‟ll find a treasure-trove of resources for entrepreneurs.Manage. Click.
If these gambits don‟t turn you into a powerful deal-maker. But what caught my eye was his list of over 60 short sharp negotiating gambits. a monthly newsletter. Click.com Page 36 of 107 Get the MTL Experience! . or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse.everyonenegotiates.com Email Address: info@pbsconsulting.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. I‟ll eat my hat.Manage. newsletters and collection of negotiation gambits negotiating style self-assessment.com www. and incisive articles. Who. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. They‟ll catch your attention too because they‟re very much to the point and memorable. There are lots of free resources here on negotiating. which he calls: “your premier resource for sharpening your negotiating skills”. Site Home Address: http://www. Everyone Negotiates YIKES .managetrainlearn. It‟s not hard to see why. Learn! 2010 30. for instance. Summary of Free Resources: articles. including a test of your negotiating style.
Click.com Email Address: sean@executivecoachingstudio. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. friendly style are easy to read and easy to absorb. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. Site Home Address: http://www. you get “Making Things Happen”.managetrainlearn.com Page 37 of 107 Get the MTL Experience! . followed by “Understanding Others” and ending up with “Seeking Good Counsel”. After the first part which is an Introduction.executivecoachingstudio. Learn! 2010 31. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”.Manage. Beats those long journeys to training courses! Summary of Free Resources: articles. newsletter email course for executives.com www.
The site works like a wiki. Its main feature is a guide to business culture when negotiating in 49 different countries. you‟ll get advice from an expert along with facts about laws. Plus for each country.executiveplanet. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. culture. Executive Planet Cross-cultural Training If you do business around the world.com www. Site Home Address: http://www. and hotel booking.com Page 38 of 107 Get the MTL Experience! . and etiquette. entertaining. making appointments. and conversational do‟s and don‟ts.com Email Address: info@executiveplanet. Click.Manage. Learn! 2010 32. meaning you can register and update articles. you get advice on: negotiating tactics. what to wear.managetrainlearn. suitcase. For each country. how to address people. this site is an essential companion to your airline tickets.
Motivation. The list just goes on and on.000 authors (also probably growing all the time).Manage. Site Home Address: http://www. Coaching.com Page 39 of 107 Get the MTL Experience! . What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site.com Email Address: info@ezinearticles. there are all the categories you could wish for if you are looking to extend or update your knowledge. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Communication. Presentation. run by Christopher Knight. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. you‟ll find Leadership.000 articles (and probably growing all the time). Learn! 2010 33.managetrainlearn. Here are a couple of statistics. Teambuilding. It reviews everything that it archives which means you‟ll get only good stuff. the best article directory by far is Ezine Articles. In the Self-Improvement section. including: Customer Service. Time Management. This site is mind-bogglingly massive.com www. It has over 100. And over 25. and Top 10 Tips. Click. Change Management. In the business section.ezinearticles. Negotiation. and Creativity. For me. Goal Setting. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites.
you can subscribe to some very useful newsletters. You can also browse their massive archive of past copies. All in all. mine‟s not there) and Top 10 Bosses From Hell.Manage.com Page 40 of 107 Get the MTL Experience! . But on the site you can see the current edition for free and read selected articles. of course. For a start. Click.com Email Address: pr@fastcompany. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. Learn! 2010 34. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.com www. a directory of businesses in your area (States only unfortunately). Fast Company How Smart People Work Fast Company is one of the original business information websites. The one I like most is Fast Take. Site Home Address: http://www.fastcompany. Then. But that‟s nowhere near all they do.managetrainlearn. which is a weekly roundup from the Web. Fast Company is a monthly business print magazine that you can subscribe to. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. For those of us too busy to spend every day surfing. Essentially. a fast feast.
How to run an Assessment Centre.managetrainlearn.Manage.com Page 41 of 107 Get the MTL Experience! . I clicked on just one of their 25 categories.co. Click. As an example. Fenman! Summary of Free Resources: huge range of training products with many free samples. you‟d have a huge library of valuable material. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. Site Home Address: http://www.uk www. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.co. and an exercise on identifying employees with talent. Learn! 2010 35.fenman. Recruitment. this is what I did. There‟s so much information that if you downloaded everything that‟s available. They are now a formidable presence on the Web. an Induction Toolkit.uk Email Address: service@fenman. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. That took me to a page with 8 big products of which I was able to download samples from 4. Selection and Induction. called Danger – Talent Zombies! Thank you.
com www. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Incidentally.firststepstraining. Just pop on over and try them for yourself. Learn! 2010 36.com Page 42 of 107 Get the MTL Experience! . Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. I won‟t tell you what you have to do in these games (they‟re far too complicated).managetrainlearn. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Click.com Email Address: rbenson@firststepstraining. For example. Site Home Address: http://www.Manage.
com www.Manage. The questions are the usual range of multiple choice and true or false but the graphics. You can try out all of the categories if you have Flash installed.games2train. Learn! 2010 37. Flash games. Multiplayer games. audio. Certification games. and design makes you really believe you‟re on a TV quiz show. Click. Quiz shows. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.managetrainlearn. There are 6 categories of games: Video games. and Phone games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes.com Email Address: info@games2train. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games. I scored quite well and I certainly learnt. I gave Quiz show a go and chose Sexual Harassment as my subject.com Page 43 of 107 Get the MTL Experience! . I then got to choose who I wanted to be and who to play against and the game started. Site Home Address: http://www.
com Email Address: mark@getmoredone. You can also enter your ideal profile to see where you want to be. you can see a pie chart of how well you do compared to others. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is.Manage. When you‟ve allocated your weekly hours. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Learn! 2010 38. Click. of course. here‟s one from Pace Productivity. and research on time management.getmoredone. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. In addition to the time tabulator.com www.managetrainlearn. That‟s.com Page 44 of 107 Get the MTL Experience! . the site offers 10 time tamer tips. to family. and interesting time management quotes. Site Home Address: http://www. some research into the top time wasters. sleep and TV and so on. tips.
hbs. but most people will recognize people like Elizabeth Arden.edu/leadership/database/index. There are brief but fascinating bios of each leader. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. there will be some unfamiliar names on the list.edu www. Clarence Birdseye. for example. Site Home Address: http://www. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Gilbert Colgate.Manage. Did you know. and Hugh Hefner. Click. For non-Americans.html Email Address: email@example.com. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders.com Page 45 of 107 Get the MTL Experience! . Learn! 2010 Harvard Business School 39.
If you want to know what I mean. Click. read the articles on this website. And then he draws some universal truths out of these stories that help us take home the message. Site Home Address: http://www. Finally.com Page 46 of 107 Get the MTL Experience! . I reckon you‟ll learn a lot from this site.mackay. the headings of these articles are immediately grabbable. And he packs a big message in the shortest possible space. Learn! 2010 40. (Harvey knows we‟re all curious deep down). You just have to read his stuff.Manage. Yep.managetrainlearn. Or how about “Say thanks before it‟s just a memory”. It‟s just that he tells such a good story. Or “Some squares are really sharp”. There‟s “The heart of education is the education of the heart”.com Email Address: harvey@mackay. Enjoy! Summary of Free Resources: management articles.com www. Then there‟s the content. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Many of these articles kick off with fascinating stories of successful business leaders or managers. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. But I keep a special place for Harvey Mackay. For a start. he‟s just a great writer.
managetrainlearn. and has made a brand out of a nametag. Hello.hellomynameisscott.) The theme behind Scott‟s ideas is Approachability. Click. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. but he has already written 7 books. he also has a nametag tattooed on his chest.Manage.com Email Address: scott@hellomynameisscott. Many of Scott‟s themes really chime with me. take a look at his other video site and consultancy site. (Apparently. If you can‟t get enough of Scott on this site.com www.com Page 47 of 107 Get the MTL Experience! . There are over 700 of them. you should create fans. And then I realised that this isn‟t true. My Name is Scott website. One of them is the idea that you shouldn‟t create customers. Scott is still young. has a suite of websites. is a regular columnist. My Name Is Scott Stick Yourself Out There In my review of this site. He‟s already got a great present! OK. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. Learn! 2010 41. It underlies his Hello. Another is his comfort around using modern technology to build customer relations. I was going to say that a great future awaits Scott Ginsberg. launched his own interactive TV.
Learn! 2010 42.com Page 48 of 107 Get the MTL Experience! . use it. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. a range of audits. Site Home Address: http://www. forum.com www. Summary of Free Resources: management articles tests forum. thinking skills to job satisfaction) and some general knowledge tests.com Email Address: query@humanlinks. a wide range of managerial tests (eg Manager in a Fix). news and jobs) are a wide set of personality tests. Wherever you are. (from training needs to climate. links.Manage. Click. Amongst the many free goodies on offer here (along with the articles.managetrainlearn.humanlinks.
Managing People. Susan takes you through 4 main areas: HR Basics. Motivation. As with all About sites. there are free 5-week email classes.Manage. Throughout the channel. there are links to the most popular sections. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. here including “Recruit and Hire the Best”. Employee Recognition.about. and the latest updates. On the way they tackle Human Resources with guide Susan Heathfield.com www. Click. the “must reads”. checklists and forms Interview tips Job descriptions Free email classes.managetrainlearn.com Page 49 of 107 Get the MTL Experience! . They start with 19th Century History and end up with Zoology. Management/Leadership. Learn! 2010 Human Resources About… 43.about. and Teambuilding. Summary of Free Resources: Learning style profile Free policy samples. then you‟re in for a great treat. Communications.com Email Address: info@humanresources. Site Home Address: http://humanresources. you‟ll find topics on Change Management. To help you through this wealth of material. Employing People. and Success at Work. Performance Management.
htm Email Address: Isms2002@btinternet. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief.Manage. Summary of Free Resources: bullshine generator.com/~rpottinger/index. ISMS Babel translator carparktivity stickers. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. and my favourite pirate curse: “What care I. There‟s a swipe at management models. Learn! 2010 44. Site Home Address: http://www. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. black-spotted pigeonfoot!” Odd. a list of hilarious workplace clichés. thou plump. For a flavour of each of these. For example.com www. albeit with a serious purpose. a Bullshine generator for producing management speak. Click. There‟s a coat of arms (motto: Back to Quo Vadis).btinternet.managetrainlearn. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”.com Page 50 of 107 Get the MTL Experience! . ISMS curser. here‟s my favourite cliché: “He was in and out like a yo-yo”. you can become a member of the institute and learn about the institute‟s history and purpose. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. but great fun. roll of honour and list of “bored” members.
They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.com www. But there are 2 features that make this site just a little bit different. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.managetrainlearn. Click.Manage. articles and a newsletter. there‟s a feature called Leadership Minute. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. This is a series of short one-minute reads on leadership subjects.leadershipnow. For a start. Site Home Address: http://www. Take a daily dip.com Email Address: firstname.lastname@example.org Page 51 of 107 Get the MTL Experience! . Learn! 2010 45. Summary of Free Resources: leadership articles newsletter book excerpts.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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Carter calls the site a “complete.managementhelp.Manage. It‟s a real web of information.managetrainlearn. well V. to Z.com Page 55 of 107 Get the MTL Experience! .org Email Address: jalnes@mapfornonprofits. Learn! 2010 49. (By the way. Then you move through Icebreakers and Group Matters. I was astounded then and still am now. Click. And it‟s hard to argue with that. say Group Skills. it has a bias towards non-profit organisations. Advertising and Promotion. highly integrated library of management material”. It‟s an amazing resource. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web.com www. Summary of Free Resources: encyclopaedia of management. You start with an introduction and a set of links to outside sites. And of course when you go elsewhere you have other links to explore. Volunteers.) Let‟s see what happens when you explore one topic. the work of one man. Site Home Address: http://www. It covers everything in business from A. to General Resources and Related Library Links. Carter McNamara. There doesn‟t appear to be anything left out. a true management help.
Summary of Free Resources: massive collection of management articles glossary of management terms. To Manage Divine This is nothing short of a management supersite. Then there‟s an A to Z glossary of management terms. The one I checked on Motivation has some really well-chosen subjects.com Page 56 of 107 Get the MTL Experience! . Innovation. portals. Culture. Manager Wise To Work is Human. Motivation and so on. To Manage Divine”) and hand it out to your delegates on your next training course. business schools. Site Home Address: http://www.com www. there‟s a massive collection of articles in the Knowledge Bank.com Email Address: admin@managerwise. As a bonus. I selected “Q” and got “Quick Ratio” and “Quality of Work”. Where to begin? Well. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. management publications. and employment law sites around the world. There are also links to universities. neatly categorised into sections such as Coaching. Learn! 2010 50.managetrainlearn.Manage. For devilment. Click. you can buy the T-shirt with that slogan on (“To Work Is Human.managerwise.
Time Management and Training Skills.managetrainlearn. including E-learning courses. Step-by-Step pocketbook guides.com www. Thinking Skills. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. Manuals for Trainers. Click.managetrainlearn. They range from Appraisal and Assertiveness to Teambuilding.com Page 57 of 107 Get the MTL Experience! . Learn! 2010 51. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site.com Email Address: eric@managetrainlearn. Site Home Address: http://www. 1-day Course Plans. MTL provides a range of online products. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. To help you and your organisation learn these skills.Manage. and a library of free e-books.
Other resources on this site include Jeanie‟s guided meditation tapes. it‟s free. Click. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.com Page 58 of 107 Get the MTL Experience! . Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.” It‟s a nice way to do some useful self-improvement each day and.mhmail.Manage. in the week I checked it out. the theme was Balance. Site Home Address: http://www. When I looked. the best bit is. For example.com Email Address: firstname.lastname@example.org www.managetrainlearn. Learn! 2010 52. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.
and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.com Email Address: email@example.com. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. This programme shows you how to reach the alpha level of relaxation. an optimal state of being in which your right and left brains are working together and you are in a state of total.silvaultramindsystem.com www. Site Home Address: http://www. Plus. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. Click. and accelerate your own healing. open up your mind. Learn! 2010 53. creative and deep relaxation.com Page 59 of 107 Get the MTL Experience! . founder of the Mind Power System. pull creative ideas out of thin air. Go on.Manage. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. this is the site to come to.
Here you can learn hundreds of essential management skills. Site Home Address: http://www. Learn! 2010 54.com www.Manage.managetrainlearn.com helps more than 10. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. Mind Tools Online management and leadership training. interviews with experts. instantly available Each year.mindtools. called Career Excellence Club. and a forum.com/ Email Address: info@mindtools. free of charge. for access to all the materials.000 visitors learn the essential skills they need for an excellent career. MindTools. There is also a members‟ area. Click.com Page 60 of 107 Get the MTL Experience! . Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.000.
mit. reading references.ocw. Programmes are courses run in any particular semester.managetrainlearn. Site Home Address: http://www. This is how it works. What you don‟t get. Learn! 2010 55. Negotiations and Conflict Resolution. It‟s up to you how you might use this information. lecture notes and assignments. both in pdf. Other programmes of interest to managers are: Advanced Managerial Communication. obviously. the Massachusetts Institute of Technology made newspaper headlines. here are the results: MIT Opencourseware.edu www. There are some 34 departments ranging from Aeronautics to Writing Studies. is the actual lessons. Or you could use the references as the basis for your own self-paced learning. What you‟ll get on this course is a syllabus. It‟s up to you. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. calendar. Let‟s take as an example “Practical Leadership”.mit.com Page 61 of 107 Get the MTL Experience! . Now a few years on.Manage. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. Listening to the Customer. and Communications for Management. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.edu Email Address: info@ocw. Click. You could be a trainer and use the plan as a structure for your own courses.
that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.managetrainlearn. Considering what you‟d pay to hear either of these two speakers in person. Learn! 2010 56. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.com Page 62 of 107 Get the MTL Experience! .45 minutes and can be played straight from your PC or an mp3 player.mp3motivators. Site Home Address: http://www. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. The free gift offered on the site comes when you recommend the site to a friend.com www.com Email Address: info@mp3motivators. Click. It lasts all of 25. When I did this.Manage.
nsba. Site Home Address: http://www. Although it‟s aimed at school governing bodies. Learn! 2010 57.com Page 63 of 107 Get the MTL Experience! . the lessons have universal appeal to managers and leaders in any organisation. There‟s good stuff on the qualities that make up a leader. the different ways to communicate.managetrainlearn.html Email Address: itte@nbsa. Maybe they have something in mind? Summary of Free Resources: leadership course.Manage. and quite a big section on dealing with conflict.org www. Click. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.org/sbot/toolkit/PandLDev.
The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Site Home Address: http://www.managetrainlearn.com Page 64 of 107 Get the MTL Experience! . Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them. After submitting your answers. All the questions are case studies.Manage. you get the correct versions and a rationale. which is quite instructive.com www.sabonline.com Email Address: info@sabonline. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. Click. Summary of Free Resources: negotiating skills test. Learn! 2010 Negotiation Enterprises 58.
And it‟s all the work of one man. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. Two entries are currently topping the list. Site Home Address: http://www. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. There‟s no fee so it‟s a resource you can wander around at will. Click.Manage.managetrainlearn. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. in which these two men doubled the size of the USA overnight for the price of $15 million. It‟s absolutely massive. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.com www.com Email Address: editor@negotiatormagazine. The first was what John calls the King Solomon Maternal Claims Dispute. John Baker.com Page 65 of 107 Get the MTL Experience! .negotiatormagazine. Learn! 2010 Negotiator Magazine 59. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. who isn‟t?). using their search facility or just going where the mood takes you. Empowerment to Violence and Aggression. Click. This enables you to access the full version and wander all over the place. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. Everything possible is included from 360 Degree Assessments to Diversity.co. and if this wasn‟t enough.com Page 69 of 107 Get the MTL Experience! . or under pressure (OK. A nice touch was also that you can bookmark pages and add your own notes. making mistakes.co.Manage.uk Email Address: enquiries@peoplealchemy. overwhelmed. You need answers. Oh. then you don‟t need training. Learn! 2010 63.peoplealchemy. the portal is offered free to charities. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.uk www.managetrainlearn. Everything I saw was superbly written and presented. It‟s a great resource and they offer a Free Trial for 15 days. OK. if you‟re a manager who‟s stuck.
And others mix numbers and letters as in the “Is it 13 or B?” picture.psu. Some trainers use the famous “old hag-young queen” image. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. They‟re fun to play with or just to work out for yourself.la. Click. Others use the Necker cube. This site has a huge number of links to different optical illusion sites (though. some of the links are now dead). Site Home Address: http://psych.edu www. And you can use them in a wide range of change programmes as great icebreakers. Summary of Free Resources: optical illusions. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. being rather old.Manage.htm Email Address: Acp103@psu. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.managetrainlearn. and the facing vases/faces.edu/clip/Perception. the rabbit/duck. Learn! 2010 64. or quick power learning interludes.com Page 70 of 107 Get the MTL Experience! .
Learn! 2010 Personal Development 65. So we start with Abstinence. Site Home Address: http://www. and end up with Wisdom Words and Worry. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”.managetrainlearn. move on to Change and Complaints. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. steer right through Learning and Leaders. There are nearly 250 articles to choose from.com Page 71 of 107 Get the MTL Experience! . neatly arranged in A to Z fashion according to personal development themes.com Email Address: email@example.com www. Aaah. Click.personal-development. As an example of the folksy nature of these writings. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). Say goodnight.Manage. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software.
He does things that bring him joy and contribute value to others.com Page 72 of 107 Get the MTL Experience! . The free goodies include 3 free e-books: Goal-Setting 101.com Email Address: coach@philiphumbert. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. Creating Wealth. Oh. and I also like Philip because the most important stuff on his bio is his dog. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive.” Philip shares a lot of his philosophy and ideas on this website of his. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Click.Manage.com www. Learn! 2010 66. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. Personal Eco-Systems.managetrainlearn. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Kodiak. Site Home Address: http://philiphumbert. and Making Money. audio tapes and top 10 lists.
and a massive dictionary of self-affirming quotations from Abundance through to Youth.com Email Address: info@positive-club. a really neat little positive boost trick that only a computer can deliver. there‟s a lovely relaxing slideshow from Kahlil Gibran. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. a free 7 Eternal Laws CD. In addition. Learn! 2010 67.com Page 73 of 107 Get the MTL Experience! . Site Home Address: http://www. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”.Manage. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.positive-club. Now if none of these don‟t put you on cloud nine. then this site will shower you with great motivational literature.com www.managetrainlearn. including some classic self-improvement books. Click. And many more besides. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. All free.
you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Next.com Page 74 of 107 Get the MTL Experience! . and “The Future of the Pork Sausage Market”. Topics include What to Wear and Dealing with Investors. “Ancient Egyptian Mummification”. seasonal. There are also quick links to the free Powerpoint viewer and trial version of the real thing. funerals and retirements. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.co.managetrainlearn.presentationhelper. Learn! 2010 Presentation Helper 68.uk www. Click. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. conversational style.Manage. Where to begin? Well.uk Email Address: editor2007@presentationhelper. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. first off. And lastly. told in an easy-to-read. and a template builder. Site Home Address: http://www. there‟s some great advice on how to deliver your presentation. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.co.
It comprises a collection of 64 models which can be accessed be a search of the model name. or the topic. it can also be of value to those who want to develop their knowledge of management ideas.com Email Address: customer_service@provenmodels. The models themselves are displayed graphically with details of their characteristics. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. pros and cons. and Fayol‟s 14 Principles of Management.provenmodels.managetrainlearn.Manage. and references.com www. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.com Page 75 of 107 Get the MTL Experience! . descriptions. Click. Learn! 2010 69. Summary of Free Resources: Collection of management models Site Home Address: http://www. You can add your own comments. Alternatively. you can browse the model book. the author name. Theory X and Y.
Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. but as the name of his bestselling book. In all there are nearly 40 broadcasts in the archive. that‟s the person I‟ll always think he is. Everything he touches seems to turn to gold.com www.com Email Address: al@robinsharma. Learn! 2010 70. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person.robinsharma. These will really motivate you as you walk or drive along.com Page 76 of 107 Get the MTL Experience! . The chief free resource on this site is a collection of audio podcasts. Site Home Address: http://www.managetrainlearn.Manage. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). Click.
rdawson.com Page 77 of 107 Get the MTL Experience! . He‟s practical. and “Money is not as important as you think”.com www.Manage. including: “Ask For More”. entertaining. Learn! 2010 71. and tells a very good story. Site Home Address: http://www. This site will show you Roger in action both on audio and video.com Email Address: dawsonprod@aol. Summary of Free Resources: audio and video excerpts articles on negotiating.managetrainlearn. Click. “Flinching”. Plus. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. you‟ll also get a set of 23 articles on power negotiating.
as if this wasn‟t enough.com www.com Email Address: ron@ronkaufman. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. Click. Learn! 2010 Ron Kaufman 72. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. And. He has reached more than 3 million people with his high-energy and high-content presentations. He has two websites: his own at ronkaufman and his customer service college at Up Your Service.ronkaufman.com Page 78 of 107 Get the MTL Experience! . There are great videos which will show you why Ron is such a draw when presenting. Both sites will give you access to some of Ron‟s excellent free material.Manage. a free Customer Service Training Library.managetrainlearn.
and “Power chunking”. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.managetrainlearn.com Page 79 of 107 Get the MTL Experience! .co.uk Email Address: info@saladltd. Click.uk www.Manage. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. They‟ll enhance your communications and make you a stronger influencer. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). To get a feel for some of the tips. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Learn! 2010 73. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). “Wave goodbye to hesitation”.co.saladltd. Site Home Address: http://www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.
is the range and depth of free resources on their site. Click. Summary of Free Resources: Free courses from their website Free monthly competition. and Social Media. Photoshop.Manage. To start off. What makes them really outstanding.managetrainlearn. These range from PRINCE2 to Six Sigma.uk/ Email Address: contact@siliconbeachtraining. On each of the topics in their courses. Site Home Address: http://www.uk www. though. or submit a comment of your own. they also run a monthly prize competition with the winners receiving a free course. you can follow up on tags (to see related items). Learn! 2010 74. Because they are also promoting their own offline courses.co. as well as more familiar management courses.siliconbeachtraining. they offer 13 courses that can be accessed from their website pages. They care about effective training and that means listening to their clients and course participants. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. share the topic on your social sites.com Page 80 of 107 Get the MTL Experience! .co.
These include trainer‟s notes. workbooks.managetrainlearn. These range from energisers and icebreakers to exercises and teambuilders. Learn! 2010 75. What makes this more than a training shop.skillsconverged. however. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. A great giveaway for training and learning. Site Home Address: http://www. is the wealth of free material on offer. all of which can be customised to suit your own particular training needs. slides. Skills Converged Training Material on Productivity.com/Home/tabid/229/Default. Summary of Free Resources: Free training resources on exercises. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. exercises.Manage. You get all the instructions along with the item which are usually well-illustrated.aspx Email Address: firstname.lastname@example.org Page 81 of 107 Get the MTL Experience! . games. Click.com www.
meditation.com Page 82 of 107 Get the MTL Experience! . And the Directory offers a good set of links to more specialised areas. Click.uk www. Learn! 2010 76. and stretching.stressbusting. from Dr Roger Henderson. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.co.uk Email Address: info@stressbusting.Manage. or via the type of remedy eg a link to another area or product. Site Home Address: http://www.co.managetrainlearn. I liked in particular the idea of “Firebreaks” around your busy day. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. Send me to the relaxation couch now. There are really interesting articles. advice and tests on stress busting. Then there is the Stressbusting channel with a variety of short programmes on relaxation. Summary of Free Resources: Articles. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.
Site Home Address: http://www. Success guaranteed. (and who doesn‟t have some kind of desire for their own success?). developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. Oh. And email tips. to which you can add your own items.bz/ Email Address: info@success. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. Plus audio programmes. Success. Learn! 2010 77.managetrainlearn. and I forgot. coaching courses. quotes.bz Your Path to Success If success is important to you in life. Plus a demo of a Life Organizer that plans your personal success. quotes.com Page 83 of 107 Get the MTL Experience! . The focus on this entire site is success. software and videos. Click. Then there‟s an amazing article directory. I think.Manage. and powerwords. there‟s a great selection of e-cards that you can send to your contacts too. For a start you can download a free CD and MP3 of “The Secret”.bz www. in fact. But what about the free resources? Well. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. these are pretty amazing. then this is the place for you.success.
Money and Careers. blogs. and products. you can develop your own member pages and connect to others through chat. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Learn! 2010 78. or simply daily logging in (5). It is a resource. members can earn user points for all their activity on the site. adding an article (50). you can be featured on the site and offered prizes. Love and Relationships. As an encouragement to participate. including adding an expert page (100 points). Health and Fitness. As a reward for gathering points. You can access experts in each of these areas. Mental Health. and Lifestyle. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. instant messaging. Once you‟ve registered.selfgrowth. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere.Manage. sets of articles.com www.com Email Address: webmaster@selfgrowth. Site Home Address: http://www. events. The site has 6 areas: Success Skills. a community.com Page 84 of 107 Get the MTL Experience! . and discussion boards. Spirituality. newsletters. and a place to learn. Click.managetrainlearn.
And then it uses a mountain background. Learn! 2010 79. The assessment now allows you to devise an Action Plan. Click. For a start.com/e-learning Email Address: info@targetedlearning. The great thing about the site.com www. Targeted Learning Engaging the Collective Genius of People This is a neat little site. though. Great fun and highly innovative. Once you‟ve completed the whole set of questions. Fostering Innovation.com Page 85 of 107 Get the MTL Experience! . Being the Expert. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. I scored highest on Gaining Autonomy which for me was spot-on.Manage. Achieving Stretch. and Maintaining Balance. it has a landscape website not a down-the-page portrait one. you get the results which score your responses according to one of the following: Gaining Autonomy. probably because the company is located in Utah. Serving Others. Leading Others.managetrainlearn.targetedlearning. is the link to the Making a Difference workshop. Ensuring Security. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. This is a series of 28 questions about your career objectives and values.
Manage. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.managetrainlearn. and on your personality. Learn! 2010 80. on teamwork.com Email Address: email@example.com. You can take them on your IQ. As an example. on assertiveness. Test Café Brain Tests This is one of the best sites around for taking tests. Site Home Address: http://www. Testing. Summary of Free Resources: tests and self-assessments. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on time management. testing.com www.com Page 86 of 107 Get the MTL Experience! . on your career choices. Click.
thechangeagent. detect change. It‟s in the form of a spy file. That‟s not all. Summary of Free Resources: articles on change management.Manage.managetrainlearn.com Page 87 of 107 Get the MTL Experience! . Site Home Address: http://www. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope.com Email Address: patti@thechangeagent. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. or. Let Go”. Learn! 2010 81. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. in her words. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. about Patti and her work.com www. Click.
uploading their own video clips. documents on leadership Site Home Address: http://www. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Be Entertained.com/ Email Address: info@theleadershiphub. emailing within the platform. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. The site is based on Web 2.theleadershiphub. documents and other useful tools to share with the rest of the community. and one I particularly like. This means that leadership experts and practitioners from all over the world can collaborate with each other.Manage. videos. Some of the groups on the site include: Professional Voice.com www.com Page 88 of 107 Get the MTL Experience! . Learn! 2010 82.managetrainlearn. Click. Disney Leadership. messaging each other. blogs. Be Inspired.0 tools with members writing their own leadership diaries. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.
syque. This one is “a long list of around 400 items.com Page 89 of 107 Get the MTL Experience! . if this is your sort of thing. a companion to changingminds. creatingminds. Click. and qualitytools (which you‟ll find elsewhere in this book).Manage. Summary of Free Resources: articles on quality and improvement.” So. end up with “Z-Chart” and “Zenbara”. Site Home Address: http://www. each with a page containing descriptions of tools and terms about improvement and quality. Hats off to David for another amazing encyclopaedic resource. “Chumbo Chart”. Learn! 2010 The Improvement Encyclopedia 83.com www.com/improvement/a_encyclopedia. ranging from original Japanese terminology to Six Sigma frameworks. you can start with the “A-O Diagram” and journey through “Bell Curve”. and “Fault Tree Analysis” and.htm Email Address: contactus@syque. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites.managetrainlearn.
through “The Winning Mindset of a True Leader”.managetrainlearn. and instructive. direct. and free e-book on success.com Email Address: victor@thelogicofsuccess. Learn! 2010 The Logic of Success 84. They range from “My First Trophy”. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. Read and be entertained! Summary of Free Resources: video excerpts articles. Click. newsletter. Motivation with Intelligent Content This is Victor Gonzalez‟s site. There are 62 of them and they‟re all written the way Victor speaks: highly personal. which is summed up as: “never try to win”. Site Home Address: http://www.com www.com Page 90 of 107 Get the MTL Experience! . (You can see him in action on this site in 4 video excerpts. a bitter-sweet story of how nobody sees you when you really succeed. Victor is an American motivational speaker who is very entertaining.thelogicofsuccess. conversational.) What makes the site worth a visit is the special collection of articles on success.Manage.
Manage. Then there are links to Publications. and a Daily Knowledge Special. sending you off in all sorts of explorations. HR.managetrainlearn. if you ever need to look something up about management. For a start.org Email Address: info@reckliesmp. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. Marketing.com Page 91 of 107 Get the MTL Experience! . a Knowledgebase. Which makes this section alone a great research tool. Summary of Free Resources: glossary of management terms articles galore on management. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. and other categories that will shoot you off to even more resources elsewhere on the Net. Learn! 2010 85. this is as good a place to start as you‟ll find. There are Finance. it has a wonderful glossary.themanager. Site Home Address: http://www. In fact.de www. Click.
Site Home Address: http://www. such as “Help! I Can‟t Spel”.com Page 92 of 107 Get the MTL Experience! . The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. in “Management Without Logic”.Manage. and a comparison between work and prison. there‟s a very amusing section that includes: some of the crazy things managers say.managetrainlearn. and Tina Rowe. “How Can I Combat Tardiness?” and “I Work With A Jerk!”.workplacedoctors. Dear Doc… This is an off-beat work-related website run by William Gorden.com/ Email Address: danvwest@msn. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Dan West. Click. Here you‟ll find answers to questions that really bother people at work. Lists to Hang Up at work. Learn! 2010 The Workplace Doctors 86.com www. In addition.
and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.managetrainlearn. for short).thiagi. and e-learning. And there‟s a lot of free fun training on the site.Manage. eg on facilitator characteristics. Project Life Cycle. Learn! 2010 87.com Email Address: firstname.lastname@example.org Page 93 of 107 Get the MTL Experience! . TV game shows. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman.com www. Just go and play! Summary of Free Resources: games. quizzes. puzzles and guides training resources. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. to name just a few. trivia puzzles email games. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. Click. Site Home Address: http://www.
both outstanding writers. Site Home Address: http://www.Manage. There is also a huge library of management material. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. there is a wealth of material on this site. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Heller is the founder of the magazine. Management Today and de Bono is one of the world‟s leading authorities on creative thinking.com Email Address: email@example.com www.com Page 94 of 107 Get the MTL Experience! . much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. As you would expect from two such luminaries.managetrainlearn. and an update on the world‟s top companies. Unusual and original features of the site are various newsfeeds on management topics.thinkingmangers. consultants and thinkers in their own right. Learn! 2010 Thinking Managers 88. Finally. a Media Watch which summarises the headlines of the world‟s top business publications. Summary of Free Resources: Management library Blog watch Media watch Links library. Click. there is a Resources section linking to a big database of other sites and companies.
com Page 95 of 107 Get the MTL Experience! . Cor. Click.com/index. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. Learn! 2010 89. are you tickled by life? Tickledbylife. anecdotes. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short.php/ Email Address: info@tickledbylife. provoke you. discussions. comments and much more. interviews. inspire you and wow you with a host of free articles. Site Home Address: http://tickledbylife. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. jokes. games. puzzles. stories.com www.com will surprise you.Manage.managetrainlearn.
Click. Site Home Address: http://www.antion. and has some very interesting ideas and techniques.com Page 96 of 107 Get the MTL Experience! . fun and memorable programs”. If you want to inject more pizzazz into your presentations. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. try it.managetrainlearn. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.com/products/freebook.Manage. Tom Antion is a business speaker who also runs a range of seminars on other topics. It‟s printable online reading but if you want to buy the book you can. Oh.htm Email Address: orders@antion. 336 pages long. It‟s huge. Learn! 2010 90.com www. Tom Antion Wake ‘Em Up Business Presentations.
Years ago. Peters is a legend in his own lifetime. Spain. For here on Peters‟ site. Have your way with them. and more. Learn! 2010 91. or innovation. when I was just a humble HR manager. You can discover what the great man thinks about interviewing excellence. the Middle East.Manage. Tom Peters. Spread them around. Click. Brazil. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. “Take them. There are heaps of stuff here.com www. Send them to friends. from seminars in the States. He is far more than a motivational speaker. slides and pdfs on Peters‟ thoughts. Tom implores us to use these resources. Use them.com Page 97 of 107 Get the MTL Experience! . or transformational change.tompeters. I used to think. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free.managetrainlearn. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. he shakes up enterprises to re-think what they do.com Email Address: info@tompeters. Plus. Site Home Address: http://www. Romania. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. or dozens more. or the nub of leadership. But now of course the cost doesn‟t come into it.
such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker.com Page 98 of 107 Get the MTL Experience! . Plus. Summary of Free Resources: Samples of training materials. including Business Development. whilst remaining affordable. simple to follow and easy to access. seminars and workshops. Learn! 2010 92.managetrainlearn. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Click. you qualify for a free training pack. Site Home Address: http://www. They also provide consultancy and bespoke services. As well as this service.com/default. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Customer Care. Lateral thinkers. and Health and Safety. if you are a UK charity.aspx Email Address: firstname.lastname@example.org www.trainerbubble. Communication. Metaphors. A great training resource.Manage. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.
Manage. Plus.com Page 99 of 107 Get the MTL Experience! . there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Learn! 2010 93. Site Home Address: http://www.com Email Address: email@example.com. Click. and Nutrition. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. And that just scratches the surface. And.managetrainlearn. stable/unstable. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Heart Intelligence. and assertive/unassertive preferences. there are 3 more free courses on Communications. For starters. what you want in life and how to consciously transform your life for the better.com www. if that‟s not enough.
Manage.managetrainlearn. valuation and decision making.com Page 100 of 107 Get the MTL Experience! .. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. Site Home Address: http://www. organization. and leadership and management. In just a few minutes.valuebasedmanagement. Nearly every concept on management must be here. Click. Learn! 2010 94.net Email Address: info@valuebasedmanagement. You get what‟s on offer thrown straight in your face. change and culture. It‟s like an internet inside an internet. communication and marketing. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.. and most importantly. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. In fact.net www.
nz www. Here‟s one of the situations: “You have a problem with your knee. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Learn! 2010 Vark Learning Styles 95.co. Read/Write. Discover Your Learning Style VARK stands for Visual. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. and Kinaesthetic. you‟ll get a page that explains your learning style. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). tell you.vark-learn.Manage. This site from New Zealander.managetrainlearn. Click. Site Home Address: http://www.com Page 101 of 107 Get the MTL Experience! . Aural.com Email Address: flemingn@ihug. Neil Fleming. or explain on a diagram?” Once you‟ve answered all the case studies. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.
If you really want to push the boat out. and Nuclear Holocaust. corporate managers.com Page 102 of 107 Get the MTL Experience! .com/games Email Address: james@wilderdom. And trust activities such as Sherpa Walk and Human Ladder. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games.com www. Site Home Address: http://www. there are all the classic teambuilding games such as Lost At Sea. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. or adapted. Learn! 2010 96. They can be used. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. For example. any of which could easily account for half a day‟s training. for any experiential learning course.wilderdom. Survival On The Moon. activities and exercises. or the local scout troop. Click.Manage.managetrainlearn. I could happily spend hours on this site. this is a treasure trove of training and if there were such a thing. For me. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. whether you‟re working with colleges.
Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. a forum.managetrainlearn. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Then there are all sorts of additional free features. Site Home Address: http://www. a news poll. Click. there were articles. Learn! 2010 97. When I last looked.workforceonline. topic channels.Manage. a Dear Workforce agony aunt.com Page 103 of 107 Get the MTL Experience! . newsletter. and cartoons. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.com Email Address: firstname.lastname@example.org www.
com Page 104 of 107 Get the MTL Experience! . Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Learn! 2010 98. then so has someone else who now has an answer.managetrainlearn.workworries. It‟s based on the idea that all workplace problems are caused by people and that. Click. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. There are over 1200 articles and resources to choose from with headings like Bad Bosses.com www. There‟s also a discussion forum where you can let off steam. and Office Politics.Manage. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. then Work Worries is the place to visit. Site Home Address: http://www. The original feature that I like about this website is the Vault.com Email Address: info@workworries. if you‟ve had a problem. Bullying.
xageconsulting. Titles include: The Definitive Book of Body Language. Assessment Centres. A large number of the books are MBA notes. and Teambuilding. Summary of Free Resources: large collection of e-books Site Home Address: http://www. and The Psychologist‟s Book of Personality Tests. HR Planning. Performance Management. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. an office based in Vietnam. Training and Development.Manage. Learn! 2010 99. It is run by Karen Davies and Gary Malcolm with. Leadership and Management. Recruitment. Policy and Procedures.com www. Click.com Page 105 of 107 Get the MTL Experience! . Here you‟ll find a huge list of books under different categories such as HRM. Job Analysis. unusually.managetrainlearn. English Brainstormers. The free downloadable library on the site is the real draw. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Don‟t Guess Your Way to Success.com/ Email Address: Karen@xageconsulting. It‟s a true management library.
For example. You don‟t easily forget the name or the clever way in which he uses the name as a brand.com www. Learn! 2010 100.. There are a few great free offerings to be found as well.Manage. Site Home Address: http://www. including a self-talk card and a performance planner. much like many of the others in this book. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.com Email Address: email@example.com Page 106 of 107 Get the MTL Experience! . A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. What sets him apart from the rest is that he knows how to stand out. Zig Ziglar is a motivational speaker and trainer. his forum is called Ask Zig!!.zigziglar. Click. and every day there is a new Zig Quote of the Day. then you can‟t do much better than copy Zig.managetrainlearn. his short training courses are called Ziggets. Fleas and Pump Handles” when you sign up for the newsletter. But if you want to find out how to turn yourself into a distinctive brand. and all you‟ve got going for you is you.
Manage. Learn! 2010 Thank you for reading and using this book.com Page 107 of 107 Get the MTL Experience! . This is learning like you always dreamed it could be. get instant downloads of FREE products.managetrainlearn. and much more. subscribe to our weekly newsletter.com.managetrainlearn. For a very special learning experience. visit http:/ww. visit our website at http://www.com www. For more digital publications on management and personal development.managetrainlearn. enter our prize quiz. Click. Here you can learn about the 20 skills you’ll need for success in the 21st Century. get your surprise bonus gift.
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