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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
www.managetrainlearn.com Page 3 of 107 Get the MTL Experience!
Customer Service Training 29 24. 12Manage 8 3. 16. 27. Anecdotage 15 10. Aimm Consulting 13 8. 36. Basic Learning Systems Inc 17 12. 20.Manage. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 35.com Page 4 of 107 Get the MTL Experience! . 26. 30. Click. 33. Accelerated Learning 10 5. Be a Better Manager 16 18. Accel-Team 11 6. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Action Leadership 12 7. 21.managetrainlearn. 29. 33 28. 17. 20 15. All Business 14 9. 37. Customer Service Manager 28 23. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. A Better Workplace 9 4. 1000Ventures 7 2. 24 19. 18 Better Workplace Now 13. Big Dog and Little Dog's Bowl of Biscuits 19 14. 34. Executive Coaching Studio 37 32. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Discovery Health Channel 30 25. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31.
National School Board Association 63 www. 55.Manage. 47 42. 77. 71 66. 69. Learn! 2010 38. 45 40. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. Click. 64. 54. 72. 74. 75. 78. 67. 70 65. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 64 59. 52. Human Resources About… 49 44. 50. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 48. 54 49. My Name Is Scott Human Links 48 58. 63. 62. Institute of Silly and Meaningless Sayings 50 45. 46.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 56. 71.managetrainlearn. 53. 39. 61. 60. 68. 47. 79. 70. 51. 41. 76.com Page 5 of 107 . 73.
88.managetrainlearn. 85. 96. 81. 98. 91.com Page 6 of 107 Get the MTL Experience! . 86. 92 87. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 90. 89. 97. Learn! 2010 80. 93.Manage. Value-Based Management 100 95. 100. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 82. Click. 99. 92. The Improvement Encyclopedia 89 84.
1000advices. Don‟t ask me what‟s here because the answer is. It‟s sure to brighten up your day. connections and advice Site Home Address: http://www.com Page 7 of 107 Get the MTL Experience! . It reminded me of an interactive mind map.managetrainlearn. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.com Email Address: headoffice@1000ventures. Learn! 2010 1. Everything.com www. Click.com and www. It links to two of his other sites at www.Manage. And lots of fascinating original stuff too.1000ventures. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.success360. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in.com. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. In fact. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.
the chances are the number is much higher by now. Click. Since you can add your own entries to the dictionary. When I last looked there were over 1500 easy-to-access entries. there‟s also a management news section giving links to all the latest management gossip. and Korean). and a forum. At its core is an A to Z dictionary of management methods. Site Home Address: http://www. Learn! 2010 2. In addition to the dictionary. a list of courses being run (to which you can add your own). Japanese. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. models and theory. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links.12manage. It‟s like an internet in an internet just for managers. This site is a formidable resource.Manage.com Email Address: info@12manage. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”.com www. At first.com Page 8 of 107 Get the MTL Experience! . These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.managetrainlearn. Chinese. I thought it was because you can translate any page into any one of 12 languages (including Arabic.
and tools sections. It‟s not fancy.com Email: info@abetterworkplace. or trendy. but it is full of great content for anyone interested in making their workplace a better place. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).abetterworkplace. Where to start? Well. Site Home Address: http://www. and dysfirmations.Manage. describe_coworkers.com Page 9 of 107 Get the MTL Experience! . Then there are toolkit.managetrainlearn.com www. Learn! 2010 3. tips. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. Click. colourful. “Nature‟s Leadership Lessons”.html to the site address) massive list of resource references. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. Daniel lists the things you shouldn‟t say at work.html. (my pick of which is the phrase: “That is so not going to happen”). senseless acts of immaturity (eg “Skip rather than walk”). and “Measuring the Mirth”.html. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.
Musical. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Bodily. Site Home Address: http://www. Mathematical.Manage.com www. Inter-personal.com Email Address: email@example.com. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. (Linguistic. Accelerated Learning Free Learning Styles Test This is a lovely site. and Naturalistic).com Page 10 of 107 Get the MTL Experience! . Click. The questions are all straightforward. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Intra-personal. I know that I am linguistic and so was curious to see whether the test would come out right. Visual. It did! Summary of Free Resources: learning style profile.acceleratedlearning. Learn! 2010 4.
com Email Address: sales@accel-team. Machine utilization.accel-team. plus some well-presented explanations of time management. Summary of Free Resources: pdf articles on coaching. Learn! 2010 5. Accel-Team Advancing Employee Productivity There are some nice features on this site. There‟s a history of employee productivity that will take you all the way back to the Pyramids. One thing that‟s a bit different here is a set of Checklists.com www. did you know that the base of this huge structure is only 7 inches from being a perfect square?). (For example. motivation. Site Home Address: http://www. Space utilization. and Interpersonal relations. and coaching. productivity and team development excellent and well-illustrated modules on teambuilding and motivation.Manage. Click. self-appraisal.com Page 11 of 107 Get the MTL Experience! . and employee development.managetrainlearn. They include Time utilization. Then there are detailed features on teambuilding.
see every leadership challenge as a way of having people increase their knowledge. And to cultivate that perspective you need kindness. skills. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. unlike management which involves simply the care and feeding of the organisational elephant. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.managetrainlearn. Site Home Address: http://www.” I like the concept that management trainers and management training should be kind. Click. leadership makes the elephant jump. And that‟s why I think I like Brent Filson. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. I‟d willingly jump through hoops if he asked me. For me.com Page 12 of 107 Get the MTL Experience! .com www.com Email Address: brent@actionleadership. He goes on. Summary of Free Resources: insightful leadership articles. Here Brent makes the point that. Yes. Learn! 2010 6. courage.Manage. I‟m not too sure exactly why I like his writing. and leadership abilities. “From now on. tenacity.actionleadership.
com www.managetrainlearn.Manage. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Motivation.com Email Address: webmaster@aimmconsult. and Conveying Credibility. You‟re offered some examples of “always doing” this. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. Learn! 2010 7. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Then you score yourself. The final score will give you a feedback on areas such as Delegation. Site Home Address: http://www. or “rarely doing” this.aimmconsult. Click. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. which are great starting points for further self-development.com Page 13 of 107 Get the MTL Experience! .
And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. There‟s advice on managing every aspect of your business. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. that‟s one million!) articles.managetrainlearn.allbusiness. And sure enough there it was. Site Home Address: http://www.com Page 14 of 107 Get the MTL Experience! . Of course. There‟s everything you could possibly need to help you run an efficient business. There are news reports.Manage.com www. blogs. Click. including employment and HR and business plans. guides and tips. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. All Business Champions of Small Business This is an amazing site for anyone running a small business. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. but there is a huge amount of free material. One in a million. many of the products on the site are only available through purchase. Learn! 2010 8. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep.com Email Address: info@allbusiness.
the database came up with 493 stories. Anecdotage Famous People. Learn! 2010 9.com www.managetrainlearn. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. Fortunately. He sold over 2 million. then this is the place to visit.com Email Address: editor@anecdotage. or just to entertain friends at the pub. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. Site Home Address: http://www. there‟s a useful search button that allows you to fine-tune your search according to a category. It‟s absolutely crammed with anecdotes. illustrate a learning point. How about this one pulled out at random? It‟s about Japanese businessman.anecdotage. and amusing stories. Funny Stories If you‟re looking for an amusing story to add to a presentation. Click.Manage. perhaps more than you‟ll ever need to get to grips with. Now. aphorisms. name or keyword.com Page 15 of 107 Get the MTL Experience! . When I keyed in “Business”.
It has 15 questions and delivers immediate feedback.com www. Click. If you register and log in. Lastly.managetrainlearn. you can build your own personal collection of checklists. It provides a list of industry sectors with links to their Skills Council. People. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. These are: Strategy.beabettermanager. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. Click on any of these and you get a selection of links. Learn! 2010 10. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www.com Page 16 of 107 Get the MTL Experience! . and Financial Resources. Seize Opportunities. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. This website is particularly useful for managers in the UK.com Email Address: info@beabettermanager. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Physical Resources. Be a Better Manager Solve Problems.Manage. Processes. Information. In the same way. There are also links to local resources around the UK. showing how learning a skill related to levels of performance.
Of course.com www.htm to the site address) weekly business writing tips. Site Home Address: http://www. Learn! 2010 Basic Learning Systems Inc 11.Manage. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. and hey presto. Note where you got to. For the record. then spare a minute or two for this easy test from Basic Learning Systems Inc. Click. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest.com Email Address: gloria@basic-learning. I made it to 354.basic-learning. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. it doesn‟t exactly test your comprehension. you‟ll find out your reading speed. Do You Know Your Reading Speed? If you want to find out how quick you read.managetrainlearn.com Page 17 of 107 Get the MTL Experience! . a business communications company run by Gloria Pincu.
betterworkplacenow. Imagine its passion for serving customers. Imagine the sense of mission and spirit of fun. Where kindness rules. Imagine the innovative power of such an organization. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Where teamwork comes naturally. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. Where people eagerly use their brainpower.Manage. to thrive. “value-added”. This is a card of 25 squares on which is printed a buzzword eg “empower”.com www.” Yea. Imagine its ability to attract and retain talent. “envision”. Learn! 2010 12. Site Home Address: http://www.com Page 18 of 107 Get the MTL Experience! .html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre.com Email Address: webmail@tomterez. Tom‟s aim is to create better workplaces. to compete. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.managetrainlearn. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Click.
It‟s the best around. It‟s a massive resource and a lot of it is original.com www. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. is The History of Training.managetrainlearn.com/~donclark/ Email Address: donclark@nwlink. But the one feature I remember from years ago when I first came across this site. the art and science of leadership. in case you‟re wondering about that title. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. the learning process. It‟s still as good as ever. learning. leadership and knowledge. and still look at. Don has a big German shepherd dog and a smaller companion.com Page 19 of 107 Get the MTL Experience! . and performance management.nwlink. definitions of learning terms.Manage. Summary of Free Resources: a massive resource on performance. By the way. Click. Amongst the goodies are: current training news. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. Site Home Address: http://www.
relaxed stance.com Page 20 of 107 Get the MTL Experience! . and how to convey sincerity and warmth with my face and gestures. Click. The Basics.Manage. why mobile phone shop staff don‟t use desks.uk www.co. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. Parenting Advice.managetrainlearn.bodylanguageexpert.co. Personal Interaction.uk Email Address: janem@bodylanguageexpert. and friendly gesture. There are 7 topic areas: Ask Our Experts. I learnt how to use my body language at job interviews. in one tour of this site. Learn! 2010 14. Practical Applications. Cue: open smile. So. Gender Differences. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. and The Business World.
positscience.Manage.com Page 21 of 107 Get the MTL Experience! . Then you can view nicely-designed animations which uncover what goes on in your brain. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. to be honest.com www. the thing that always draws me back to this site is its collection of Brain Teasers. There‟s a weekly brain bender to test your knowledge (which I got wrong!). It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. such as why you conceive a word in one part of your brain and utter it from another. Sound Sequence or Dunk Tank. Learn! 2010 15. Click. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. brain teasers. illusions.managetrainlearn. brain games. You can play Bumper Cows.com/ Email Address: webmaster@positscience. Site Home Address: http://brainconnection. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). A to Z glossary animations free half hour online course. quiz.
quizzes. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. management and business. and not so familiar. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. a glossary of training terms. And templates of resignation letters. the tree swing cartoons. induction training checklists. models like those from Maslow.businessballs. feedback forms. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. McGregor and McLelland. Where Alan got the time from to produce all this beats me.com Email Address: ac@alanchapman. Click. and Aesop‟s fables. Site Home Address: http://www. Shall I go on? I‟ve barely scratched the surface.Manage. It has all the familiar. It even has a graphology test. But while others charge for a fraction of what‟s here. this is all free. explaining how to read personality from your handwriting. Learn! 2010 16. It‟s absolutely huge and covers everything you could ever need on training. So just go and enjoy it! Summary of Free Resources: teambuilding activities.com Page 22 of 107 Get the MTL Experience! . multiple intelligence tests training models and much more too numerous to mention. appraisal forms. time management planners.com www.managetrainlearn.
and The Deal. as well as in categories such as Education.business-marketing. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Site Home Address: http://www.managetrainlearn.com Email Address: info@business-marketing. Government. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.com www. Click.com Page 23 of 107 Get the MTL Experience! . Call Centre. The free professional trade magazines on offer include: Human Resource Executive. Internet. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Presentations. Learn! 2010 17. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Corporate Meetings and Incentives.Manage. and Transportation.
Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine. Learn! 2010 18. a Make It Simple poster. Yet there is one hidden area of cost which has rarely been addressed: complexity. The only way to deal with it is to focus more effort on simplicity.businesssimplification. Click. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au Email Address: enquire@businesssimplification.” When you register here you get a free toolkit including a meeting planner.au www. Site Home Address: http://www.com.com Page 24 of 107 Get the MTL Experience! . Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.Manage.com. a busy manager‟s complexity audit.managetrainlearn. and a set of paperclip templates to keep the campaign fresh in your mind.
The sites include: changing minds. hooked on the thrill of discovery. and thirdly a teacher who loves to pass on the aha‟s of what he knows. he is first a learning junkie. David apologises that his creations are done in his spare time. Feel and Do I am full of admiration for the author of this site. Learn! 2010 19. and business articles. Believe. No need to apologise. Changing Minds How We Change What Others Think.managetrainlearn.Manage.org Email Address: contactus@changingminds. They probably account for over 3500 web pages of industrialstrength knowledge.com Page 25 of 107 Get the MTL Experience! . principles. In David‟s own words. improvement encyclopaedia. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. techniques. David Straker. and explanations. creating minds. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. an engineer who needs to connect theory to practice. David.changingminds. You‟re what the web‟s all about. second. quality toolbook.org www. Site Home Address: http://www. Click.
com Page 26 of 107 Get the MTL Experience! . General. Learn! 2010 20.citehr.com www. Each is a goldmine of information. “everything is available to everyone at no charge. and Jobs. Legal. As Sidhartha says. Operations.managetrainlearn.Manage. HR.000 downloadable resources. use it well!” Summary of Free Resources: massive network of management.com/ Email Address: info@citehr. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. Site Home Address: http://www. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. The network now has hundreds of thousands of members from India where it is based to every corner of the world. Citehr Improving Organisations The CiteMan network is one of my favourite resources. Click. and Sales/Marketing. ideas and resources. There are 7 networks – Finance. When I last looked there were over 50.
Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.coaching2grow. and Influencing a tough boss.com www. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Learn! 2010 21. As you work your way through the topics. Managing yourself better. Working with difficult colleagues.com Page 27 of 107 Get the MTL Experience! .Manage. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers.com/ Email Address: info@coaching2grow. Click.managetrainlearn. you can make notes on your thoughts and plans in a Personal Growth Workbook. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. They range from Feedback to Musts and Shoulds and Enemy No 1. You can use it as a standalone coaching tool or as a supplement to working with a live coach.
such as Customer Service Job Descriptions. Surveys. reviews. And a series of useful aids.com Email Address: info@customerservicemanager. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com Page 28 of 107 Get the MTL Experience! . Tests.Manage. There are tons of great information on this site.customerservicemanager.managetrainlearn. In a short visit. There‟s one of the biggest lists of customer service articles I‟ve seen. Click. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Learn! 2010 22. What else? Well. and that lengthy waiting times are still the top frustration of customers. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals.com www. and Scorecards. that people in Poland are the most satisfied with customer service. there‟s a great free magazine and technical document subscription service with 16 products offered.
servicetraining. Learn! 2010 23. you‟ll find 16 free previews of the videos.managetrainlearn. perhaps? No. and expertly presented by Nancy herself. and “From Curt to Courteous”. Click. On the link below. Summary of Free Resources: newsletter video previews. Where you come when you‟re sick of customers. Site Home Address: http://www. it‟s a smashing site run by Nancy Friedman. who‟s put together a library of video programmes on customer service. Customer Service Training Deliver Today. They‟re all hard-hitting. seriously. “Five Forbidden Phrases”. Amongst my favourites are: “Exploring the Rudeness Matrix”. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site.com Page 29 of 107 Get the MTL Experience! .Manage.com Email Address: firstname.lastname@example.org www. to the point.
Now off you go! Summary of Free Resources: free personality tests. through Communications Skills.html Email Address: email@example.com Page 30 of 107 Get the MTL Experience! . (They‟re all taken from the Queendom site. pop over there). Learn! 2010 24. ranging from Your Anger profile. Procrastination and Type “A” Personality tests. Site Home Address: http://health. Here‟s an example of what you‟ll face in one of the set. the Locus of Control and Arbitration test." There are 10 statements with which you strongly disagree.managetrainlearn. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).Manage. to Perfectionism. disagree. so if you want more of the same. agree. here‟s a true feast. Click.discovery. partially agree/disagree. The preamble explains: This test assesses your locus of control orientation and your attribution style. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments.com/tools/assessments. or strongly agree. You can get 31 free Basic Personality tests on this site.com www. you can succeed no matter what”.
you can also sign up for Dave‟s other courses (eg Special Journals.com www. Checkmate Plus. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. reassuring and conversational style. covering stuff like Debits and Credits. and Financial Statements.com Page 31 of 107 Get the MTL Experience! . so a good free course on all things accounting is right up my street. Click. You‟ll find links to the Open Office suite of programmes.managetrainlearn. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).dwmbeancounter. As well as viewing this free course. Learn! 2010 25. Site Home Address: http://www. I don‟t feel I‟m being talked down to and there‟s no jargon. Onestep Accounting. There‟s another great free service that Dave offers: links to free business software. Big E-Z‟s free trial version. There are 7 lessons in the course. The General Ledger and Journals. Acemoney Lite.com/moodle/ Email Address: info@dwmbeancounter. Lazy8 Ledger. Dave Marshall‟s Bookkeeping course fits the bill nicely. and many more. Payroll.Manage. He has a nice friendly. and Merchandise Inventory) as a guest and get the first lessons free.
as in the awards presentation or retirement bash. Learn! 2010 Easy Training 26. Click. It works on many levels. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. and it‟s a unique learning experience.easytraining. or the procedural. It‟ll have you smiling to yourself one minute and nodding in agreement the next. (You guessed: I like it!) Just read it.com Page 32 of 107 Get the MTL Experience! . And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. (check out the almost imperceptible presentation techniques that are used). Site Home Address: http://www. It‟s an astonishing testimony to an inspiring leader.com www.managetrainlearn.Manage. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. as in the annual statement to the board. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). it‟s a great template for a superb presentation.com Email Address: info@easytraining.
There are empowering stories. Click. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. and some really inspiring articles.Manage. if that doesn‟t brighten your day.empoweringmessages. there‟s no hope for you! Summary of Free Resources: audio messages. It‟s all about empowerment (aka positivity). Site Home Address: http://www. a huge collection of positive news stories.com www. Now. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. cartoons. Learn! 2010 Empowering Messages 27.com Email Address: firstname.lastname@example.org. Free Empowerment Chats This is an uplifting site that should put you in a good mood. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”.com Page 33 of 107 Get the MTL Experience! .
com www. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. As if all that weren‟t enough. from home-based businesses to franchises. For a start. there‟s heaps of it here.Manage. and magazine.com Page 34 of 107 Get the MTL Experience! . it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. Learn! 2010 28. Click. And there‟s a hand-holding guide to managing and growing your business. from raising money to taking time off. As the title implies.entrepreneur. There are ideas galore on what kind of business to make money in. there‟s everything you could possibly need to know on starting a business. Site Home Address: http://www.managetrainlearn. features. there‟s an A to Z encyclopaedia of small business terms.com Email Address: feedback@entrepreneur. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. from finding an attorney to engaging new staff.
evancarmichael. Site Home Address: http://www. and advice. bios of famous entrepreneurs. this is the site for you.com/ Email Address: info@evancarmichael. there were 348 items.Manage. On this site. articles.com Page 35 of 107 Get the MTL Experience! .managetrainlearn. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. training. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. At the start of the year. advice. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. These include videos. Learn! 2010 29. Click. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. and a page of unique resources supplied by contributing experts. you‟ll find a treasure-trove of resources for entrepreneurs.com www. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies.
Learn! 2010 30. Summary of Free Resources: articles.everyonenegotiates. Click. It‟s not hard to see why. Everyone Negotiates YIKES .com www.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. If these gambits don‟t turn you into a powerful deal-maker. Site Home Address: http://www.com Email Address: info@pbsconsulting. There are lots of free resources here on negotiating. and incisive articles. a monthly newsletter. newsletters and collection of negotiation gambits negotiating style self-assessment.com Page 36 of 107 Get the MTL Experience! . for instance. I‟ll eat my hat. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. Who. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. which he calls: “your premier resource for sharpening your negotiating skills”. including a test of your negotiating style.Manage. They‟ll catch your attention too because they‟re very much to the point and memorable.managetrainlearn. But what caught my eye was his list of over 60 short sharp negotiating gambits.
you get “Making Things Happen”. Beats those long journeys to training courses! Summary of Free Resources: articles. followed by “Understanding Others” and ending up with “Seeking Good Counsel”.managetrainlearn. After the first part which is an Introduction.Manage.com www. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. friendly style are easy to read and easy to absorb. newsletter email course for executives. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back.com Page 37 of 107 Get the MTL Experience! . Site Home Address: http://www. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. Learn! 2010 31. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”.executivecoachingstudio.com Email Address: sean@executivecoachingstudio. Click.
suitcase. and conversational do‟s and don‟ts.com www. how to address people. For each country. Executive Planet Cross-cultural Training If you do business around the world. Its main feature is a guide to business culture when negotiating in 49 different countries. what to wear. The site works like a wiki.executiveplanet. and hotel booking. entertaining. you‟ll get advice from an expert along with facts about laws. Click. and etiquette. making appointments. Learn! 2010 32. Plus for each country. Site Home Address: http://www.managetrainlearn.com Email Address: info@executiveplanet. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. you get advice on: negotiating tactics. culture.com Page 38 of 107 Get the MTL Experience! . meaning you can register and update articles. this site is an essential companion to your airline tickets.Manage.
For me. It reviews everything that it archives which means you‟ll get only good stuff. Goal Setting. Change Management. run by Christopher Knight. you‟ll find Leadership. This site is mind-bogglingly massive.ezinearticles. Here are a couple of statistics. Communication. Negotiation. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Motivation.com Page 39 of 107 Get the MTL Experience! . Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. including: Customer Service.com Email Address: info@ezinearticles. In the business section. Coaching.Manage. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Presentation. It has over 100. Site Home Address: http://www. Click.000 articles (and probably growing all the time). Learn! 2010 33. The list just goes on and on.com www. there are all the categories you could wish for if you are looking to extend or update your knowledge. and Top 10 Tips. And over 25. Teambuilding. and Creativity.000 authors (also probably growing all the time). In the Self-Improvement section. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory.managetrainlearn. the best article directory by far is Ezine Articles. Time Management.
which is a weekly roundup from the Web. Then. Fast Company is a monthly business print magazine that you can subscribe to. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. a directory of businesses in your area (States only unfortunately). But on the site you can see the current edition for free and read selected articles. For a start. Click.com Page 40 of 107 Get the MTL Experience! . Fast Company How Smart People Work Fast Company is one of the original business information websites. you can subscribe to some very useful newsletters.fastcompany.com www. Site Home Address: http://www. Learn! 2010 34. For those of us too busy to spend every day surfing. a fast feast. mine‟s not there) and Top 10 Bosses From Hell. All in all. But that‟s nowhere near all they do.com Email Address: pr@fastcompany. You can also browse their massive archive of past copies. Essentially. The one I like most is Fast Take. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.managetrainlearn. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows.Manage. of course. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future.
and an exercise on identifying employees with talent. Recruitment. There‟s so much information that if you downloaded everything that‟s available.Manage. I clicked on just one of their 25 categories. an Induction Toolkit.uk Email Address: email@example.com Page 41 of 107 Get the MTL Experience! .co. Fenman! Summary of Free Resources: huge range of training products with many free samples. Site Home Address: http://www. Learn! 2010 35. As an example. That took me to a page with 8 big products of which I was able to download samples from 4. They are now a formidable presence on the Web. you‟d have a huge library of valuable material. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. Click. this is what I did.uk www. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. Selection and Induction. How to run an Assessment Centre. called Danger – Talent Zombies! Thank you. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.co.fenman.
Incidentally.managetrainlearn.Manage. Learn! 2010 36. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com Page 42 of 107 Get the MTL Experience! . I won‟t tell you what you have to do in these games (they‟re far too complicated). Click. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original.com Email Address: rbenson@firststepstraining. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before.com www. Just pop on over and try them for yourself.firststepstraining. Site Home Address: http://www. For example.
I scored quite well and I certainly learnt. I then got to choose who I wanted to be and who to play against and the game started. Certification games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Quiz shows. The questions are the usual range of multiple choice and true or false but the graphics. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.com www. Site Home Address: http://www. Learn! 2010 37. I gave Quiz show a go and chose Sexual Harassment as my subject. and design makes you really believe you‟re on a TV quiz show.com Email Address: info@games2train. Flash games. Click. You can try out all of the categories if you have Flash installed.managetrainlearn. audio.com Page 43 of 107 Get the MTL Experience! . Multiplayer games.Manage. There are 6 categories of games: Video games. and Phone games.games2train. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.
tips. and research on time management. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. to family. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. Site Home Address: http://www. of course. the site offers 10 time tamer tips.com www. Learn! 2010 38. That‟s. Click.managetrainlearn. some research into the top time wasters. When you‟ve allocated your weekly hours.com Page 44 of 107 Get the MTL Experience! . sleep and TV and so on. In addition to the time tabulator. here‟s one from Pace Productivity. You can also enter your ideal profile to see where you want to be.getmoredone.com Email Address: mark@getmoredone. and interesting time management quotes. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. you can see a pie chart of how well you do compared to others.Manage.
there will be some unfamiliar names on the list. for example. but most people will recognize people like Elizabeth Arden. and Hugh Hefner. Learn! 2010 Harvard Business School 39. Click.html Email Address: firstname.lastname@example.org. Did you know. For non-Americans. There are brief but fascinating bios of each leader.edu www.com Page 45 of 107 Get the MTL Experience! . Site Home Address: http://www. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.edu/leadership/database/index.Manage. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Gilbert Colgate. Clarence Birdseye.managetrainlearn.
Then there‟s the content. You just have to read his stuff. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Enjoy! Summary of Free Resources: management articles. Or “Some squares are really sharp”.Manage.managetrainlearn. I reckon you‟ll learn a lot from this site. (Harvey knows we‟re all curious deep down). But I keep a special place for Harvey Mackay.com Email Address: harvey@mackay. the headings of these articles are immediately grabbable.com Page 46 of 107 Get the MTL Experience! . Yep. Finally. It‟s just that he tells such a good story. Click. Learn! 2010 40. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. If you want to know what I mean. Or how about “Say thanks before it‟s just a memory”. read the articles on this website. And he packs a big message in the shortest possible space. For a start. he‟s just a great writer. There‟s “The heart of education is the education of the heart”. And then he draws some universal truths out of these stories that help us take home the message. Many of these articles kick off with fascinating stories of successful business leaders or managers.com www.mackay. Site Home Address: http://www.
Manage. you should create fans. has a suite of websites. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. take a look at his other video site and consultancy site.com Page 47 of 107 Get the MTL Experience! .) The theme behind Scott‟s ideas is Approachability. And then I realised that this isn‟t true. and has made a brand out of a nametag. Hello. If you can‟t get enough of Scott on this site. Scott is still young. My Name is Scott website. is a regular columnist. but he has already written 7 books. I was going to say that a great future awaits Scott Ginsberg. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Many of Scott‟s themes really chime with me. Click. (Apparently.managetrainlearn. He‟s already got a great present! OK. One of them is the idea that you shouldn‟t create customers. It underlies his Hello.com www. My Name Is Scott Stick Yourself Out There In my review of this site.hellomynameisscott. launched his own interactive TV. There are over 700 of them. he also has a nametag tattooed on his chest. Learn! 2010 41. Another is his comfort around using modern technology to build customer relations.com Email Address: scott@hellomynameisscott.
(from training needs to climate. Site Home Address: http://www. Amongst the many free goodies on offer here (along with the articles.managetrainlearn.humanlinks. links.Manage. Summary of Free Resources: management articles tests forum. forum. Wherever you are. news and jobs) are a wide set of personality tests. thinking skills to job satisfaction) and some general knowledge tests. use it. Learn! 2010 42. a range of audits. a wide range of managerial tests (eg Manager in a Fix).com www.com Page 48 of 107 Get the MTL Experience! .com Email Address: query@humanlinks. Click. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals.
As with all About sites. Employing People. Click. then you‟re in for a great treat. you‟ll find topics on Change Management. Communications. Site Home Address: http://humanresources. Motivation. and the latest updates. there are free 5-week email classes. and Success at Work. To help you through this wealth of material.com Email Address: info@humanresources. checklists and forms Interview tips Job descriptions Free email classes. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Susan takes you through 4 main areas: HR Basics.managetrainlearn. Learn! 2010 Human Resources About… 43. Employee Recognition. Management/Leadership. Performance Management. They start with 19th Century History and end up with Zoology.com www. here including “Recruit and Hire the Best”. On the way they tackle Human Resources with guide Susan Heathfield. there are links to the most popular sections.Manage. Summary of Free Resources: Learning style profile Free policy samples. Managing People.about. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Throughout the channel.com Page 49 of 107 Get the MTL Experience! .about. the “must reads”. and Teambuilding.
For example. black-spotted pigeonfoot!” Odd. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. here‟s my favourite cliché: “He was in and out like a yo-yo”. but great fun.com/~rpottinger/index.Manage. you can become a member of the institute and learn about the institute‟s history and purpose. Summary of Free Resources: bullshine generator. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. thou plump. Learn! 2010 44. For a flavour of each of these. roll of honour and list of “bored” members.btinternet. Click. a Bullshine generator for producing management speak.com Page 50 of 107 Get the MTL Experience! . ISMS curser.htm Email Address: Isms2002@btinternet. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”.managetrainlearn. Site Home Address: http://www. a list of hilarious workplace clichés. albeit with a serious purpose. There‟s a swipe at management models. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. and my favourite pirate curse: “What care I. There‟s a coat of arms (motto: Back to Quo Vadis). ISMS Babel translator carparktivity stickers.com www. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say.
Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. For a start. there‟s a feature called Leadership Minute. Take a daily dip. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. This is a series of short one-minute reads on leadership subjects.leadershipnow. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. Learn! 2010 45.com Page 51 of 107 Get the MTL Experience! . Summary of Free Resources: leadership articles newsletter book excerpts. But there are 2 features that make this site just a little bit different. Site Home Address: http://www.com www.managetrainlearn. articles and a newsletter.com Email Address: comments@leadershipnow. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.Manage. Click.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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It covers everything in business from A.org Email Address: jalnes@mapfornonprofits. a true management help. It‟s a real web of information. Advertising and Promotion. I was astounded then and still am now. Site Home Address: http://www. to General Resources and Related Library Links. And of course when you go elsewhere you have other links to explore. Then you move through Icebreakers and Group Matters. the work of one man. (By the way.Manage. Volunteers. say Group Skills.managementhelp. highly integrated library of management material”. well V.com www. It‟s an amazing resource. Click.managetrainlearn. Carter calls the site a “complete. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. Summary of Free Resources: encyclopaedia of management. Carter McNamara. There doesn‟t appear to be anything left out. it has a bias towards non-profit organisations.com Page 55 of 107 Get the MTL Experience! . And it‟s hard to argue with that. You start with an introduction and a set of links to outside sites.) Let‟s see what happens when you explore one topic. Learn! 2010 49. to Z.
management publications. The one I checked on Motivation has some really well-chosen subjects. Culture.com Email Address: admin@managerwise. neatly categorised into sections such as Coaching. There are also links to universities. I selected “Q” and got “Quick Ratio” and “Quality of Work”. business schools. portals. Innovation.managerwise. Motivation and so on.managetrainlearn. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”.Manage. there‟s a massive collection of articles in the Knowledge Bank. To Manage Divine This is nothing short of a management supersite. Learn! 2010 50. Summary of Free Resources: massive collection of management articles glossary of management terms. Manager Wise To Work is Human. Where to begin? Well. Click.com Page 56 of 107 Get the MTL Experience! . To Manage Divine”) and hand it out to your delegates on your next training course. you can buy the T-shirt with that slogan on (“To Work Is Human. Then there‟s an A to Z glossary of management terms. and employment law sites around the world.com www. For devilment. As a bonus. Site Home Address: http://www.
Manuals for Trainers.com Email Address: eric@managetrainlearn. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. They range from Appraisal and Assertiveness to Teambuilding. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. Time Management and Training Skills. Click.Manage.com www. Step-by-Step pocketbook guides. and a library of free e-books. MTL provides a range of online products. 1-day Course Plans. Site Home Address: http://www. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Thinking Skills.managetrainlearn. To help you and your organisation learn these skills.managetrainlearn.com Page 57 of 107 Get the MTL Experience! . ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. including E-learning courses. Learn! 2010 51.
” It‟s a nice way to do some useful self-improvement each day and.mhmail. Other resources on this site include Jeanie‟s guided meditation tapes. it‟s free. Click.Manage.com Email Address: mhmail@earthlink. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. the best bit is. When I looked. Learn! 2010 52. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Site Home Address: http://www. in the week I checked it out.managetrainlearn.net www. For example. the theme was Balance. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.com Page 58 of 107 Get the MTL Experience! . the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.
and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. an optimal state of being in which your right and left brains are working together and you are in a state of total.com Page 59 of 107 Get the MTL Experience! . Click. This programme shows you how to reach the alpha level of relaxation.com Email Address: support@silvaultramindsystem. pull creative ideas out of thin air.Manage. Learn! 2010 53. Plus. founder of the Mind Power System.silvaultramindsystem. Go on. Site Home Address: http://www.managetrainlearn. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. creative and deep relaxation. and accelerate your own healing. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. this is the site to come to. open up your mind. You‟ll learn how to reach deep levels of meditation like a Buddhist monk.com www.
com helps more than 10.com Page 60 of 107 Get the MTL Experience! . MindTools. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. There is also a members‟ area. and a forum. for access to all the materials.Manage. Mind Tools Online management and leadership training. Click. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter.mindtools. called Career Excellence Club.com/ Email Address: firstname.lastname@example.org. instantly available Each year.000 visitors learn the essential skills they need for an excellent career. Site Home Address: http://www. free of charge.com www. Here you can learn hundreds of essential management skills. Learn! 2010 54. interviews with experts.
reading references. It‟s up to you. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. This is how it works. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.mit. What you‟ll get on this course is a syllabus.managetrainlearn. Or you could use the references as the basis for your own self-paced learning. calendar. Programmes are courses run in any particular semester. Now a few years on. both in pdf. What you don‟t get. Learn! 2010 55. Negotiations and Conflict Resolution.com Page 61 of 107 Get the MTL Experience! . Other programmes of interest to managers are: Advanced Managerial Communication. You could be a trainer and use the plan as a structure for your own courses. Click. obviously. Site Home Address: http://www.ocw.edu Email Address: info@ocw. is the actual lessons. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources.edu www.Manage. here are the results: MIT Opencourseware. lecture notes and assignments. the Massachusetts Institute of Technology made newspaper headlines. It‟s up to you how you might use this information. and Communications for Management. Listening to the Customer.mit. Let‟s take as an example “Practical Leadership”. There are some 34 departments ranging from Aeronautics to Writing Studies.
the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. When I did this.com Email Address: info@mp3motivators. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. Click.managetrainlearn. It lasts all of 25.com www. The free gift offered on the site comes when you recommend the site to a friend. Considering what you‟d pay to hear either of these two speakers in person. Site Home Address: http://www.Manage. Learn! 2010 56.45 minutes and can be played straight from your PC or an mp3 player. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com Page 62 of 107 Get the MTL Experience! .mp3motivators.
nsba. Although it‟s aimed at school governing bodies. Maybe they have something in mind? Summary of Free Resources: leadership course. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. the lessons have universal appeal to managers and leaders in any organisation.org www. and quite a big section on dealing with conflict.com Page 63 of 107 Get the MTL Experience! . Learn! 2010 57.Manage.html Email Address: itte@nbsa. Site Home Address: http://www. Click.org/sbot/toolkit/PandLDev.managetrainlearn. the different ways to communicate. There‟s good stuff on the qualities that make up a leader.
Manage. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Click.com Email Address: email@example.com. After submitting your answers. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. which is quite instructive. All the questions are case studies. you get the correct versions and a rationale. Summary of Free Resources: negotiating skills test. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.managetrainlearn.com Page 64 of 107 Get the MTL Experience! .com www. Learn! 2010 Negotiation Enterprises 58. Site Home Address: http://www.
John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. It‟s absolutely massive. in which these two men doubled the size of the USA overnight for the price of $15 million. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.Manage. There‟s no fee so it‟s a resource you can wander around at will. The first was what John calls the King Solomon Maternal Claims Dispute. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. Learn! 2010 Negotiator Magazine 59.negotiatormagazine. John Baker. Click. Two entries are currently topping the list. And it‟s all the work of one man.managetrainlearn. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.com Page 65 of 107 Get the MTL Experience! .com www. Site Home Address: http://www.com Email Address: editor@negotiatormagazine. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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Everything possible is included from 360 Degree Assessments to Diversity. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. if you‟re a manager who‟s stuck.co. Learn! 2010 63. making mistakes. This enables you to access the full version and wander all over the place. A nice touch was also that you can bookmark pages and add your own notes.Manage. then you don‟t need training.managetrainlearn. Oh. overwhelmed. using their search facility or just going where the mood takes you. You need answers. Empowerment to Violence and Aggression. or under pressure (OK. Everything I saw was superbly written and presented. It‟s a great resource and they offer a Free Trial for 15 days.uk www.uk Email Address: enquiries@peoplealchemy. Click. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. and if this wasn‟t enough. OK.peoplealchemy. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. who isn‟t?). the portal is offered free to charities.co.com Page 69 of 107 Get the MTL Experience! .
the rabbit/duck. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. And you can use them in a wide range of change programmes as great icebreakers. or quick power learning interludes. some of the links are now dead).Manage. being rather old. Others use the Necker cube. This site has a huge number of links to different optical illusion sites (though. Site Home Address: http://psych. They‟re fun to play with or just to work out for yourself. Some trainers use the famous “old hag-young queen” image. And others mix numbers and letters as in the “Is it 13 or B?” picture.edu/clip/Perception. and the facing vases/faces.edu www. Click.managetrainlearn. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them.la.htm Email Address: Acp103@psu.psu.com Page 70 of 107 Get the MTL Experience! . Summary of Free Resources: optical illusions. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. Learn! 2010 64.
Site Home Address: http://www. move on to Change and Complaints.managetrainlearn. Aaah. and end up with Wisdom Words and Worry. steer right through Learning and Leaders. Say goodnight. So we start with Abstinence.com Email Address: stevemoor@personal-development. There are nearly 250 articles to choose from.personal-development. As an example of the folksy nature of these writings.Manage.com www. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). neatly arranged in A to Z fashion according to personal development themes. Click. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Learn! 2010 Personal Development 65.com Page 71 of 107 Get the MTL Experience! . here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”.
Creating Wealth. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Learn! 2010 66. and Making Money. Kodiak.” Philip shares a lot of his philosophy and ideas on this website of his.com Email Address: coach@philiphumbert. Site Home Address: http://philiphumbert.managetrainlearn. The free goodies include 3 free e-books: Goal-Setting 101. audio tapes and top 10 lists.com www. Click. and I also like Philip because the most important stuff on his bio is his dog.com Page 72 of 107 Get the MTL Experience! . One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Oh.Manage. He does things that bring him joy and contribute value to others. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. Personal Eco-Systems.
managetrainlearn. including some classic self-improvement books. Learn! 2010 67. Site Home Address: http://www. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. then this site will shower you with great motivational literature.Manage. a really neat little positive boost trick that only a computer can deliver.positive-club. All free. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Now if none of these don‟t put you on cloud nine. and a massive dictionary of self-affirming quotations from Abundance through to Youth. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. a free 7 Eternal Laws CD. Click. In addition.com Email Address: info@positive-club. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. there‟s a lovely relaxing slideshow from Kahlil Gibran.com Page 73 of 107 Get the MTL Experience! .com www. And many more besides.
a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.uk Email Address: email@example.com www.co.com Page 74 of 107 Get the MTL Experience! . seasonal. There are also quick links to the free Powerpoint viewer and trial version of the real thing. told in an easy-to-read.co. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips.managetrainlearn. funerals and retirements. Topics include What to Wear and Dealing with Investors. and “The Future of the Pork Sausage Market”. there‟s some great advice on how to deliver your presentation. Learn! 2010 Presentation Helper 68. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. And lastly. first off. conversational style. “Ancient Egyptian Mummification”. Where to begin? Well. and a template builder. Click. Next. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings.Manage. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. Site Home Address: http://www.
provenmodels. Summary of Free Resources: Collection of management models Site Home Address: http://www. Learn! 2010 69.Manage.com www. and Fayol‟s 14 Principles of Management. Click. You can add your own comments. or the topic.com Email Address: customer_service@provenmodels. you can browse the model book. Alternatively. The models themselves are displayed graphically with details of their characteristics. Theory X and Y.managetrainlearn. pros and cons. descriptions. and references. It comprises a collection of 64 models which can be accessed be a search of the model name.com Page 75 of 107 Get the MTL Experience! . it can also be of value to those who want to develop their knowledge of management ideas. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. the author name. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.
You can‟t help getting infected by Sharma‟s enthusiasm and success aura.managetrainlearn. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person.com www. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). that‟s the person I‟ll always think he is.com Page 76 of 107 Get the MTL Experience! . Site Home Address: http://www. Everything he touches seems to turn to gold.Manage. Click. The chief free resource on this site is a collection of audio podcasts. Learn! 2010 70.robinsharma. In all there are nearly 40 broadcasts in the archive. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. These will really motivate you as you walk or drive along. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material.com Email Address: al@robinsharma. but as the name of his bestselling book.
entertaining. including: “Ask For More”.Manage. Summary of Free Resources: audio and video excerpts articles on negotiating. “Flinching”. This site will show you Roger in action both on audio and video. and “Money is not as important as you think”. you‟ll also get a set of 23 articles on power negotiating. Site Home Address: http://www. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com www.rdawson.managetrainlearn. He‟s practical.com Page 77 of 107 Get the MTL Experience! .com Email Address: dawsonprod@aol. and tells a very good story. Click. Learn! 2010 71. Plus.
Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.com Email Address: ron@ronkaufman. And.Manage. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. as if this wasn‟t enough. He has reached more than 3 million people with his high-energy and high-content presentations. There are great videos which will show you why Ron is such a draw when presenting.com www. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Both sites will give you access to some of Ron‟s excellent free material.com Page 78 of 107 Get the MTL Experience! . There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. Learn! 2010 Ron Kaufman 72.managetrainlearn. a free Customer Service Training Library.ronkaufman. Click.
It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.uk www. and “Power chunking”.co. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP).co.managetrainlearn. They‟ll enhance your communications and make you a stronger influencer. To get a feel for some of the tips.saladltd. Click.com Page 79 of 107 Get the MTL Experience! . Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Learn! 2010 73.uk Email Address: info@saladltd. “Wave goodbye to hesitation”. Site Home Address: http://www.Manage.
To start off.uk/ Email Address: contact@siliconbeachtraining. Learn! 2010 74.Manage. they offer 13 courses that can be accessed from their website pages.siliconbeachtraining. Because they are also promoting their own offline courses. though.uk www.com Page 80 of 107 Get the MTL Experience! .co. as well as more familiar management courses. On each of the topics in their courses. What makes them really outstanding. share the topic on your social sites. Photoshop. Site Home Address: http://www. is the range and depth of free resources on their site. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. Summary of Free Resources: Free courses from their website Free monthly competition. and Social Media. They care about effective training and that means listening to their clients and course participants. Click. you can follow up on tags (to see related items).managetrainlearn. or submit a comment of your own. they also run a monthly prize competition with the winners receiving a free course.co. These range from PRINCE2 to Six Sigma.
aspx Email Address: support@skillsconverged. all of which can be customised to suit your own particular training needs. games. These range from energisers and icebreakers to exercises and teambuilders. Click. Learn! 2010 75. is the wealth of free material on offer.Manage. however. What makes this more than a training shop. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. Site Home Address: http://www. These include trainer‟s notes. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. You get all the instructions along with the item which are usually well-illustrated. Skills Converged Training Material on Productivity.managetrainlearn. Summary of Free Resources: Free training resources on exercises. A great giveaway for training and learning. exercises.com www.com Page 81 of 107 Get the MTL Experience! .com/Home/tabid/229/Default. slides.skillsconverged. workbooks.
uk www. Summary of Free Resources: Articles. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.stressbusting. Then there is the Stressbusting channel with a variety of short programmes on relaxation. And the Directory offers a good set of links to more specialised areas.co. from Dr Roger Henderson. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. There are really interesting articles. Learn! 2010 76. I liked in particular the idea of “Firebreaks” around your busy day.managetrainlearn. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.com Page 82 of 107 Get the MTL Experience! .uk Email Address: info@stressbusting. advice and tests on stress busting. Send me to the relaxation couch now. meditation. and stretching.Manage.co. Click. or via the type of remedy eg a link to another area or product. Site Home Address: http://www. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.
The focus on this entire site is success. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. and I forgot. coaching courses.Manage. Oh. Then there‟s an amazing article directory. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. quotes. But what about the free resources? Well. then this is the place for you. Plus audio programmes. Success guaranteed.com Page 83 of 107 Get the MTL Experience! . I think. (and who doesn‟t have some kind of desire for their own success?).bz/ Email Address: info@success. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. And email tips.bz www. Learn! 2010 77. and powerwords.success. Site Home Address: http://www. these are pretty amazing. to which you can add your own items. Click. there‟s a great selection of e-cards that you can send to your contacts too. quotes.managetrainlearn. Success. in fact. For a start you can download a free CD and MP3 of “The Secret”. Plus a demo of a Life Organizer that plans your personal success. software and videos.bz Your Path to Success If success is important to you in life.
Money and Careers. and Lifestyle. you can be featured on the site and offered prizes. Spirituality. blogs. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. members can earn user points for all their activity on the site. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. or simply daily logging in (5). As a reward for gathering points. Click.managetrainlearn. Site Home Address: http://www. and products. As an encouragement to participate.com Email Address: webmaster@selfgrowth.Manage.com www. and discussion boards. including adding an expert page (100 points). Learn! 2010 78. Love and Relationships. Once you‟ve registered. adding an article (50).com Page 84 of 107 Get the MTL Experience! . The site has 6 areas: Success Skills. newsletters. It is a resource.selfgrowth. and a place to learn. events. a community. Mental Health. sets of articles. instant messaging. You can access experts in each of these areas. Health and Fitness. you can develop your own member pages and connect to others through chat.
I scored highest on Gaining Autonomy which for me was spot-on. though. you get the results which score your responses according to one of the following: Gaining Autonomy. This is a series of 28 questions about your career objectives and values. Once you‟ve completed the whole set of questions.com www. Targeted Learning Engaging the Collective Genius of People This is a neat little site. For a start.managetrainlearn. Ensuring Security. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop.targetedlearning. Being the Expert. it has a landscape website not a down-the-page portrait one. Fostering Innovation. and Maintaining Balance. Achieving Stretch. is the link to the Making a Difference workshop. The great thing about the site. The assessment now allows you to devise an Action Plan.Manage. Serving Others. And then it uses a mountain background. Click. Leading Others.com Page 85 of 107 Get the MTL Experience! . Great fun and highly innovative. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. probably because the company is located in Utah. Learn! 2010 79.com/e-learning Email Address: info@targetedlearning.
Testing. Test Café Brain Tests This is one of the best sites around for taking tests. and on your personality. Click. As an example. on your career choices.managetrainlearn. You can take them on your IQ.com Page 86 of 107 Get the MTL Experience! . Site Home Address: http://www.com www.testcafe. on assertiveness.com Email Address: info@testcafe. testing. Summary of Free Resources: tests and self-assessments. Learn! 2010 80. on teamwork.Manage. on time management. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.
You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Let Go”. That‟s not all. Learn! 2010 81.com Page 87 of 107 Get the MTL Experience! . The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.com www.Manage.thechangeagent. detect change. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. Summary of Free Resources: articles on change management. Click.com Email Address: patti@thechangeagent. or. It‟s in the form of a spy file. in her words. Site Home Address: http://www.managetrainlearn. about Patti and her work.
com www. Be Inspired. uploading their own video clips. Learn! 2010 82.Manage. emailing within the platform. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. videos.theleadershiphub. Be Entertained.managetrainlearn. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”.0 tools with members writing their own leadership diaries. Some of the groups on the site include: Professional Voice. Click.com/ Email Address: info@theleadershiphub. and one I particularly like. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. The site is based on Web 2. messaging each other. Disney Leadership. This means that leadership experts and practitioners from all over the world can collaborate with each other. blogs. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. documents and other useful tools to share with the rest of the community.com Page 88 of 107 Get the MTL Experience! . documents on leadership Site Home Address: http://www.
This one is “a long list of around 400 items. Click.com/improvement/a_encyclopedia. Site Home Address: http://www.” So.com www. Learn! 2010 The Improvement Encyclopedia 83. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. if this is your sort of thing.managetrainlearn.com Page 89 of 107 Get the MTL Experience! . you can start with the “A-O Diagram” and journey through “Bell Curve”. ranging from original Japanese terminology to Six Sigma frameworks. Summary of Free Resources: articles on quality and improvement. “Chumbo Chart”. a companion to changingminds.Manage. each with a page containing descriptions of tools and terms about improvement and quality. creatingminds. and qualitytools (which you‟ll find elsewhere in this book). Hats off to David for another amazing encyclopaedic resource.syque. and “Fault Tree Analysis” and. end up with “Z-Chart” and “Zenbara”.htm Email Address: contactus@syque.
a bitter-sweet story of how nobody sees you when you really succeed.com Page 90 of 107 Get the MTL Experience! . Motivation with Intelligent Content This is Victor Gonzalez‟s site.com www. conversational. which is summed up as: “never try to win”. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. Site Home Address: http://www. Victor is an American motivational speaker who is very entertaining. newsletter. through “The Winning Mindset of a True Leader”.com Email Address: victor@thelogicofsuccess.Manage. They range from “My First Trophy”. and instructive.thelogicofsuccess. Click. (You can see him in action on this site in 4 video excerpts. There are 62 of them and they‟re all written the way Victor speaks: highly personal. and free e-book on success.managetrainlearn.) What makes the site worth a visit is the special collection of articles on success. Read and be entertained! Summary of Free Resources: video excerpts articles. direct. Learn! 2010 The Logic of Success 84.
this is as good a place to start as you‟ll find. HR. In fact. it has a wonderful glossary. There are Finance. if you ever need to look something up about management.themanager. Summary of Free Resources: glossary of management terms articles galore on management. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. sending you off in all sorts of explorations. Site Home Address: http://www.Manage. Learn! 2010 85. Which makes this section alone a great research tool.de www.org Email Address: info@reckliesmp. Click. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. and a Daily Knowledge Special. Then there are links to Publications. For a start. a Knowledgebase. and other categories that will shoot you off to even more resources elsewhere on the Net.com Page 91 of 107 Get the MTL Experience! .managetrainlearn. Marketing.
in “Management Without Logic”. Learn! 2010 The Workplace Doctors 86. there‟s a very amusing section that includes: some of the crazy things managers say. Site Home Address: http://www. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Dan West. such as “Help! I Can‟t Spel”. Lists to Hang Up at work. Dear Doc… This is an off-beat work-related website run by William Gorden.Manage.workplacedoctors.managetrainlearn. and a comparison between work and prison. Click. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Here you‟ll find answers to questions that really bother people at work. In addition. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. and Tina Rowe.com/ Email Address: firstname.lastname@example.org Page 92 of 107 Get the MTL Experience! .com www.
managetrainlearn. trivia puzzles email games. eg on facilitator characteristics. for short). and e-learning. Site Home Address: http://www. puzzles and guides training resources. Learn! 2010 87. Project Life Cycle. And there‟s a lot of free fun training on the site. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. to name just a few. TV game shows.Manage. Just go and play! Summary of Free Resources: games. quizzes. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi.thiagi.com Email Address: thiagi@thiagi. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.com Page 93 of 107 Get the MTL Experience! . Click.com www.
There is also a huge library of management material. As you would expect from two such luminaries. Heller is the founder of the magazine. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. there is a wealth of material on this site. consultants and thinkers in their own right. and an update on the world‟s top companies. Finally.com Page 94 of 107 Get the MTL Experience! . These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus.Manage.com Email Address: email@example.com. there is a Resources section linking to a big database of other sites and companies. Site Home Address: http://www. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. Learn! 2010 Thinking Managers 88. Unusual and original features of the site are various newsfeeds on management topics. a Media Watch which summarises the headlines of the world‟s top business publications.com www. both outstanding writers. Summary of Free Resources: Management library Blog watch Media watch Links library.managetrainlearn. Click.
stories.com will surprise you. provoke you. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. anecdotes. jokes.Manage. Click.php/ Email Address: info@tickledbylife. interviews. are you tickled by life? Tickledbylife. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. discussions. games.com www. inspire you and wow you with a host of free articles. Learn! 2010 89.com/index. puzzles.com Page 95 of 107 Get the MTL Experience! . comments and much more. Site Home Address: http://tickledbylife. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. Cor.managetrainlearn.
and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.managetrainlearn. It‟s printable online reading but if you want to buy the book you can. Tom Antion is a business speaker who also runs a range of seminars on other topics.antion. Click.htm Email Address: orders@antion. fun and memorable programs”.Manage. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting.com/products/freebook. Site Home Address: http://www.com Page 96 of 107 Get the MTL Experience! . Learn! 2010 90. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. and has some very interesting ideas and techniques. 336 pages long. Tom Antion Wake ‘Em Up Business Presentations. It‟s huge. try it.com www. If you want to inject more pizzazz into your presentations. Oh.
com Page 97 of 107 Get the MTL Experience! . “Take them. There are heaps of stuff here.com www.tompeters. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. when I was just a humble HR manager.managetrainlearn. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. from seminars in the States. or the nub of leadership. Have your way with them. Spread them around. Brazil. For here on Peters‟ site. Peters is a legend in his own lifetime. slides and pdfs on Peters‟ thoughts. But now of course the cost doesn‟t come into it. the Middle East. Site Home Address: http://www. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. Learn! 2010 91. You can discover what the great man thinks about interviewing excellence. Years ago. he shakes up enterprises to re-think what they do. Plus. and more. Use them. Romania.com Email Address: info@tompeters. Click.Manage. or transformational change. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. or dozens more. I used to think. Tom implores us to use these resources. or innovation. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Send them to friends. Spain. Tom Peters. He is far more than a motivational speaker.
Learn! 2010 92.Manage. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. Communication. and Health and Safety. Lateral thinkers. Site Home Address: http://www.com Page 98 of 107 Get the MTL Experience! .managetrainlearn. They also provide consultancy and bespoke services.aspx Email Address: customercare@trainerbubble. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. seminars and workshops. Metaphors. As well as this service.com www. Summary of Free Resources: Samples of training materials. Plus.trainerbubble. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. including Business Development.com/default. Click. you qualify for a free training pack. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. simple to follow and easy to access. if you are a UK charity. A great training resource. Customer Care. whilst remaining affordable.
Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”.com Page 99 of 107 Get the MTL Experience! . there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. And. and Nutrition.trans4mind.com Email Address: info@trans4mind. and assertive/unassertive preferences. For starters. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.managetrainlearn. Plus. Heart Intelligence.Manage.com www. And that just scratches the surface. stable/unstable. Click. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Site Home Address: http://www. Learn! 2010 93. if that‟s not enough. what you want in life and how to consciously transform your life for the better. there are 3 more free courses on Communications.
managetrainlearn.. valuation and decision making. You get what‟s on offer thrown straight in your face. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. In just a few minutes. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. organization. change and culture.com Page 100 of 107 Get the MTL Experience! ..Manage.net www. communication and marketing. In fact. It‟s like an internet inside an internet. Click. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. Nearly every concept on management must be here. and most importantly. and leadership and management. Site Home Address: http://www.valuebasedmanagement.net Email Address: info@valuebasedmanagement. Learn! 2010 94. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.
Site Home Address: http://www. Click. This site from New Zealander.vark-learn. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.Manage.com Page 101 of 107 Get the MTL Experience! .managetrainlearn. Neil Fleming. Read/Write.co. and Kinaesthetic. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. tell you.nz www. or explain on a diagram?” Once you‟ve answered all the case studies. Aural. Discover Your Learning Style VARK stands for Visual. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Here‟s one of the situations: “You have a problem with your knee.com Email Address: flemingn@ihug. you‟ll get a page that explains your learning style. Learn! 2010 Vark Learning Styles 95. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.
there are all the classic teambuilding games such as Lost At Sea. Site Home Address: http://www. and Nuclear Holocaust. whether you‟re working with colleges. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.Manage. corporate managers.com www. activities and exercises. I could happily spend hours on this site. or the local scout troop. this is a treasure trove of training and if there were such a thing.wilderdom. any of which could easily account for half a day‟s training. For me.managetrainlearn. for any experiential learning course.com/games Email Address: james@wilderdom. Learn! 2010 96. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. They can be used. If you really want to push the boat out. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. For example.com Page 102 of 107 Get the MTL Experience! . Click. Survival On The Moon. or adapted. And trust activities such as Sherpa Walk and Human Ladder.
Then there are all sorts of additional free features. Site Home Address: http://www.managetrainlearn. topic channels. a forum. Click. a Dear Workforce agony aunt. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin.com www. there were articles. and cartoons. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.com Email Address: tjohnson@workforceonline. a news poll. Learn! 2010 97. When I last looked. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.workforceonline. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum.Manage. newsletter.com Page 103 of 107 Get the MTL Experience! .
Site Home Address: http://www. Bullying. There‟s also a discussion forum where you can let off steam.com Email Address: info@workworries. It‟s based on the idea that all workplace problems are caused by people and that. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. then Work Worries is the place to visit.Manage. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources.managetrainlearn. if you‟ve had a problem.com www. There are over 1200 articles and resources to choose from with headings like Bad Bosses.com Page 104 of 107 Get the MTL Experience! . and Office Politics. Learn! 2010 98. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Click.workworries. The original feature that I like about this website is the Vault. then so has someone else who now has an answer.
and The Psychologist‟s Book of Personality Tests. Recruitment.managetrainlearn. The free downloadable library on the site is the real draw.com Page 105 of 107 Get the MTL Experience! . Here you‟ll find a huge list of books under different categories such as HRM. and Teambuilding. Learn! 2010 99.com/ Email Address: Karen@xageconsulting. Assessment Centres. an office based in Vietnam. A large number of the books are MBA notes. Summary of Free Resources: large collection of e-books Site Home Address: http://www. Don‟t Guess Your Way to Success.Manage. Job Analysis. Click. Policy and Procedures.com www. Titles include: The Definitive Book of Body Language. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Training and Development. It‟s a true management library. HR Planning. Performance Management. English Brainstormers. unusually. Leadership and Management.xageconsulting. It is run by Karen Davies and Gary Malcolm with.
com Page 106 of 107 Get the MTL Experience! . Click. Zig Ziglar is a motivational speaker and trainer. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. then you can‟t do much better than copy Zig. including a self-talk card and a performance planner. For example. Site Home Address: http://www.. What sets him apart from the rest is that he knows how to stand out.com Email Address: info@zigziglar. much like many of the others in this book. There are a few great free offerings to be found as well. But if you want to find out how to turn yourself into a distinctive brand.com www. Learn! 2010 100. and every day there is a new Zig Quote of the Day. and all you‟ve got going for you is you.Manage.zigziglar. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.managetrainlearn. his forum is called Ask Zig!!. his short training courses are called Ziggets. You don‟t easily forget the name or the clever way in which he uses the name as a brand. Fleas and Pump Handles” when you sign up for the newsletter.
This is learning like you always dreamed it could be. For more digital publications on management and personal development. subscribe to our weekly newsletter. get instant downloads of FREE products.com.Manage.com www. and much more.com Page 107 of 107 Get the MTL Experience! . Click.managetrainlearn. For a very special learning experience.managetrainlearn. visit http:/ww. get your surprise bonus gift. Here you can learn about the 20 skills you’ll need for success in the 21st Century.managetrainlearn. enter our prize quiz. visit our website at http://www. Learn! 2010 Thank you for reading and using this book.
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