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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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29. Aimm Consulting 13 8. Click. 18 Better Workplace Now 13. 27. Action Leadership 12 7. Big Dog and Little Dog's Bowl of Biscuits 19 14. 26. 24 19. 20. Discovery Health Channel 30 25. Accelerated Learning 10 5. 16. All Business 14 9. 36.com Page 4 of 107 Get the MTL Experience! . 17. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Executive Coaching Studio 37 32. 35. A Better Workplace 9 4. Basic Learning Systems Inc 17 12. 12Manage 8 3. Customer Service Manager 28 23. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. 21. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 20 15. 1000Ventures 7 2. Anecdotage 15 10. 33 28.Manage. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31.managetrainlearn. 34. Be a Better Manager 16 18. Accel-Team 11 6. Customer Service Training 29 24. 33. 37. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 30.
39. 64. 61. 75. 64 59. Human Resources About… 49 44. 56. 78. 41. My Name Is Scott Human Links 48 58. 76. 47. 73. 79. 60. National School Board Association 63 www. 70. 50. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 71 66. 51. 48.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 47 42.Manage. 54 49. Click. Institute of Silly and Meaningless Sayings 50 45. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 45 40. 63. 46. 53. 77. 68. 70 65. 74.managetrainlearn. Learn! 2010 38. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 71. 67. 54. 69.com Page 5 of 107 . 62. 72. 52. 55.
The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 81. 96. 92 87. 88. 89. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 97. 82. Value-Based Management 100 95. 98. Learn! 2010 80. 86. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 93. 90.com Page 6 of 107 Get the MTL Experience! . 85. 99. 92. Click. The Improvement Encyclopedia 89 84. 100. 91.managetrainlearn.Manage.
It links to two of his other sites at www.com www. connections and advice Site Home Address: http://www.com and www. Don‟t ask me what‟s here because the answer is. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.com Email Address: headoffice@1000ventures. Learn! 2010 1. In fact.success360.com. It‟s sure to brighten up your day.com Page 7 of 107 Get the MTL Experience! . And lots of fascinating original stuff too.1000ventures.managetrainlearn. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.Manage. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. Click.1000advices. Everything. It reminded me of an interactive mind map. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.
Since you can add your own entries to the dictionary. In addition to the dictionary. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.com Email Address: info@12manage. Chinese. Japanese. the chances are the number is much higher by now. This site is a formidable resource. a list of courses being run (to which you can add your own). Learn! 2010 2. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. I thought it was because you can translate any page into any one of 12 languages (including Arabic. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. At first.com www. and Korean). Site Home Address: http://www. and a forum. It‟s like an internet in an internet just for managers. At its core is an A to Z dictionary of management methods. Click. there‟s also a management news section giving links to all the latest management gossip.12manage.managetrainlearn. When I last looked there were over 1500 easy-to-access entries.com Page 8 of 107 Get the MTL Experience! . Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built.Manage. models and theory.
Where to start? Well.html. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit.abetterworkplace. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. It‟s not fancy. Click. and dysfirmations.Manage. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. Daniel lists the things you shouldn‟t say at work.com Email: info@abetterworkplace. Learn! 2010 3.com Page 9 of 107 Get the MTL Experience! .managetrainlearn. and tools sections. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).html. colourful.html to the site address) massive list of resource references. (my pick of which is the phrase: “That is so not going to happen”). or trendy. Then there are toolkit. Site Home Address: http://www. senseless acts of immaturity (eg “Skip rather than walk”). tips. describe_coworkers. but it is full of great content for anyone interested in making their workplace a better place.com www. “Nature‟s Leadership Lessons”. and “Measuring the Mirth”.
Learn! 2010 4. The questions are all straightforward.com www. Click. It did! Summary of Free Resources: learning style profile. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.acceleratedlearning. Mathematical. Site Home Address: http://www.com Email Address: als@acceleratedlearning.Manage. Bodily. I know that I am linguistic and so was curious to see whether the test would come out right. Visual. Intra-personal. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com Page 10 of 107 Get the MTL Experience! . and Naturalistic). Musical. Inter-personal. Accelerated Learning Free Learning Styles Test This is a lovely site. (Linguistic. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”.managetrainlearn.
Click. They include Time utilization. Learn! 2010 5. did you know that the base of this huge structure is only 7 inches from being a perfect square?). Machine utilization. and coaching. motivation. There‟s a history of employee productivity that will take you all the way back to the Pyramids. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Space utilization. Then there are detailed features on teambuilding.managetrainlearn. Accel-Team Advancing Employee Productivity There are some nice features on this site. self-appraisal.com www. and Interpersonal relations. Summary of Free Resources: pdf articles on coaching. and employee development.Manage. (For example. plus some well-presented explanations of time management. One thing that‟s a bit different here is a set of Checklists.accel-team.com Page 11 of 107 Get the MTL Experience! . Site Home Address: http://www.com Email Address: sales@accel-team.
Here Brent makes the point that.com www. I‟m not too sure exactly why I like his writing. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.” I like the concept that management trainers and management training should be kind. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. tenacity. leadership makes the elephant jump. He goes on. And that‟s why I think I like Brent Filson.Manage. “From now on.com Page 12 of 107 Get the MTL Experience! . see every leadership challenge as a way of having people increase their knowledge. And to cultivate that perspective you need kindness. For me. I‟d willingly jump through hoops if he asked me. Site Home Address: http://www. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t.managetrainlearn. Yes. skills. Learn! 2010 6. Summary of Free Resources: insightful leadership articles. courage. and leadership abilities. Click.actionleadership.com Email Address: brent@actionleadership. unlike management which involves simply the care and feeding of the organisational elephant.
com Email Address: webmaster@aimmconsult. The final score will give you a feedback on areas such as Delegation.com Page 13 of 107 Get the MTL Experience! . Site Home Address: http://www. You‟re offered some examples of “always doing” this. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. or “rarely doing” this. Click. Then you score yourself. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”.Manage. which are great starting points for further self-development. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Motivation. and Conveying Credibility.managetrainlearn.com www. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.aimmconsult. Learn! 2010 7.
And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.com Page 14 of 107 Get the MTL Experience! . This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.managetrainlearn. There‟s advice on managing every aspect of your business. many of the products on the site are only available through purchase. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Of course. And sure enough there it was. There‟s everything you could possibly need to help you run an efficient business. blogs. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. There are news reports. Click. guides and tips. but there is a huge amount of free material. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. One in a million. that‟s one million!) articles.Manage. including employment and HR and business plans.com Email Address: info@allbusiness. Learn! 2010 8. Site Home Address: http://www.allbusiness. All Business Champions of Small Business This is an amazing site for anyone running a small business.com www.
Learn! 2010 9. perhaps more than you‟ll ever need to get to grips with.managetrainlearn. Click. He sold over 2 million.com Email Address: editor@anecdotage. aphorisms. Funny Stories If you‟re looking for an amusing story to add to a presentation. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. name or keyword.com Page 15 of 107 Get the MTL Experience! . Site Home Address: http://www. It‟s absolutely crammed with anecdotes. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. and amusing stories. Anecdotage Famous People.Manage. Now. How about this one pulled out at random? It‟s about Japanese businessman. then this is the place to visit. Fortunately.com www. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). there‟s a useful search button that allows you to fine-tune your search according to a category. illustrate a learning point. When I keyed in “Business”. the database came up with 493 stories.anecdotage. or just to entertain friends at the pub.
Information. Physical Resources. Seize Opportunities.com Email Address: info@beabettermanager. People. If you register and log in.beabettermanager.managetrainlearn. you can build your own personal collection of checklists. Click on any of these and you get a selection of links. It has 15 questions and delivers immediate feedback. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. This website is particularly useful for managers in the UK.Manage. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. Be a Better Manager Solve Problems. There are also links to local resources around the UK. In the same way. Learn! 2010 10. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Click. These are: Strategy. Lastly. Processes. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.com Page 16 of 107 Get the MTL Experience! . and Financial Resources.com www. It provides a list of industry sectors with links to their Skills Council. showing how learning a skill related to levels of performance.
htm to the site address) weekly business writing tips. I made it to 354. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. you‟ll find out your reading speed. Do You Know Your Reading Speed? If you want to find out how quick you read. a business communications company run by Gloria Pincu. Note where you got to.managetrainlearn. Site Home Address: http://www. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. For the record. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. Learn! 2010 Basic Learning Systems Inc 11.com www. and hey presto. Click.Manage.com Page 17 of 107 Get the MTL Experience! .basic-learning.com Email Address: gloria@basic-learning. then spare a minute or two for this easy test from Basic Learning Systems Inc. it doesn‟t exactly test your comprehension. Of course.
com www.managetrainlearn. Imagine the innovative power of such an organization. Tom‟s aim is to create better workplaces. Site Home Address: http://www. Imagine its ability to attract and retain talent. to compete. Learn! 2010 12. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. “envision”.com Email Address: webmail@tomterez. Where people eagerly use their brainpower.Manage.” Yea. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. “value-added”. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. to thrive. This is a card of 25 squares on which is printed a buzzword eg “empower”. Imagine the sense of mission and spirit of fun. Imagine its passion for serving customers. Where teamwork comes naturally. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row.betterworkplacenow. Where kindness rules. Click.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.com Page 18 of 107 Get the MTL Experience! .
leadership and knowledge. Site Home Address: http://www.managetrainlearn. the art and science of leadership.com/~donclark/ Email Address: donclark@nwlink. the learning process. and performance management. Summary of Free Resources: a massive resource on performance. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. definitions of learning terms. learning.com www.nwlink. Click. It‟s the best around.Manage. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. It‟s still as good as ever. in case you‟re wondering about that title. It‟s a massive resource and a lot of it is original. Don has a big German shepherd dog and a smaller companion. and still look at. By the way. Amongst the goodies are: current training news. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning.com Page 19 of 107 Get the MTL Experience! . is The History of Training. But the one feature I remember from years ago when I first came across this site.
co. why mobile phone shop staff don‟t use desks. Gender Differences. There are 7 topic areas: Ask Our Experts.com Page 20 of 107 Get the MTL Experience! . I learnt how to use my body language at job interviews. The Basics. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Parenting Advice. Cue: open smile.uk www. and friendly gesture. and The Business World.uk Email Address: janem@bodylanguageexpert. in one tour of this site.bodylanguageexpert. Click. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.co.Manage. relaxed stance. Personal Interaction. So. Practical Applications. Learn! 2010 14. and how to convey sincerity and warmth with my face and gestures.managetrainlearn.
quiz. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. There‟s a weekly brain bender to test your knowledge (which I got wrong!).com/ Email Address: webmaster@positscience. illusions.Manage. You can play Bumper Cows.com Page 21 of 107 Get the MTL Experience! . the thing that always draws me back to this site is its collection of Brain Teasers. such as why you conceive a word in one part of your brain and utter it from another. brain teasers. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Click.com www. Site Home Address: http://brainconnection. Sound Sequence or Dunk Tank. A to Z glossary animations free half hour online course. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. to be honest. Then you can view nicely-designed animations which uncover what goes on in your brain. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long.managetrainlearn.positscience. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. brain games. Learn! 2010 15.
managetrainlearn. And templates of resignation letters.Manage. It even has a graphology test. Learn! 2010 16. It has all the familiar. a glossary of training terms.businessballs. It‟s absolutely huge and covers everything you could ever need on training. Click. McGregor and McLelland. So just go and enjoy it! Summary of Free Resources: teambuilding activities. induction training checklists. feedback forms. this is all free.com www. appraisal forms. Where Alan got the time from to produce all this beats me. time management planners. Shall I go on? I‟ve barely scratched the surface. multiple intelligence tests training models and much more too numerous to mention. and Aesop‟s fables.com Email Address: ac@alanchapman. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. explaining how to read personality from your handwriting. quizzes. models like those from Maslow. Site Home Address: http://www.com Page 22 of 107 Get the MTL Experience! . exercises and icebreakers motivational and amusing posters file tools and materials puzzles. But while others charge for a fraction of what‟s here. the tree swing cartoons. management and business. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. and not so familiar.
It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Corporate Meetings and Incentives. and Transportation. Call Centre.com Email Address: info@business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. and The Deal.managetrainlearn. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. as well as in categories such as Education.business-marketing. Click. Internet. Learn! 2010 17. Site Home Address: http://www.com Page 23 of 107 Get the MTL Experience! .com www. The free professional trade magazines on offer include: Human Resource Executive. Presentations.Manage. Government. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine.
Click.businesssimplification. Yet there is one hidden area of cost which has rarely been addressed: complexity.managetrainlearn.com.com. a busy manager‟s complexity audit. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Learn! 2010 18.” When you register here you get a free toolkit including a meeting planner. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. Site Home Address: http://www. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.Manage. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine. and a set of paperclip templates to keep the campaign fresh in your mind.au Email Address: email@example.com www.com Page 24 of 107 Get the MTL Experience! . The only way to deal with it is to focus more effort on simplicity. a Make It Simple poster.
an engineer who needs to connect theory to practice.changingminds. David. Believe. techniques. creating minds.Manage. You‟re what the web‟s all about.org www. Click. In David‟s own words. second. David apologises that his creations are done in his spare time. he is first a learning junkie.managetrainlearn. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. principles. Site Home Address: http://www. The sites include: changing minds. improvement encyclopaedia. and thirdly a teacher who loves to pass on the aha‟s of what he knows. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. Changing Minds How We Change What Others Think.org Email Address: firstname.lastname@example.org Page 25 of 107 Get the MTL Experience! . and explanations. Feel and Do I am full of admiration for the author of this site. and business articles. No need to apologise. They probably account for over 3500 web pages of industrialstrength knowledge. hooked on the thrill of discovery. Learn! 2010 19. quality toolbook. David Straker.
“everything is available to everyone at no charge. HR.com/ Email Address: info@citehr.Manage. ideas and resources. Each is a goldmine of information. General. Click. Legal.citehr. When I last looked there were over 50. Operations. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management.managetrainlearn. As Sidhartha says. and Sales/Marketing. and Jobs. There are 7 networks – Finance. use it well!” Summary of Free Resources: massive network of management.com Page 26 of 107 Get the MTL Experience! . The network now has hundreds of thousands of members from India where it is based to every corner of the world. Site Home Address: http://www.com www. Learn! 2010 20. Citehr Improving Organisations The CiteMan network is one of my favourite resources.000 downloadable resources.
Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. As you work your way through the topics.Manage.managetrainlearn.com www. They range from Feedback to Musts and Shoulds and Enemy No 1. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Click.coaching2grow. Managing yourself better.com/ Email Address: info@coaching2grow. Learn! 2010 21. You can use it as a standalone coaching tool or as a supplement to working with a live coach.com Page 27 of 107 Get the MTL Experience! . Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. Working with difficult colleagues. and Influencing a tough boss. you can make notes on your thoughts and plans in a Personal Growth Workbook. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.
Tests. there‟s a great free magazine and technical document subscription service with 16 products offered. And a series of useful aids. Surveys.com Page 28 of 107 Get the MTL Experience! . In a short visit. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Click. There are tons of great information on this site.Manage. and Scorecards. What else? Well. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. Learn! 2010 22. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. reviews. and that lengthy waiting times are still the top frustration of customers. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. that people in Poland are the most satisfied with customer service.com www.managetrainlearn.customerservicemanager.com Email Address: info@customerservicemanager. There‟s one of the biggest lists of customer service articles I‟ve seen. such as Customer Service Job Descriptions.
com Email Address: info@telephonedoctor. it‟s a smashing site run by Nancy Friedman. Site Home Address: http://www. They‟re all hard-hitting. seriously.com www.servicetraining. and expertly presented by Nancy herself. to the point. who‟s put together a library of video programmes on customer service. “Five Forbidden Phrases”. Click. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. perhaps? No. you‟ll find 16 free previews of the videos. Where you come when you‟re sick of customers. and “From Curt to Courteous”. Customer Service Training Deliver Today. Summary of Free Resources: newsletter video previews. Learn! 2010 23. Amongst my favourites are: “Exploring the Rudeness Matrix”.com Page 29 of 107 Get the MTL Experience! .managetrainlearn.Manage. On the link below.
disagree. through Communications Skills.Manage. here‟s a true feast.discovery. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. ranging from Your Anger profile. the Locus of Control and Arbitration test. Here‟s an example of what you‟ll face in one of the set. Site Home Address: http://health.managetrainlearn. You can get 31 free Basic Personality tests on this site. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).html Email Address: info@discovery. (They‟re all taken from the Queendom site. Click." There are 10 statements with which you strongly disagree. Procrastination and Type “A” Personality tests. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. Learn! 2010 24. The preamble explains: This test assesses your locus of control orientation and your attribution style. pop over there). you can succeed no matter what”. so if you want more of the same. to Perfectionism. or strongly agree.com Page 30 of 107 Get the MTL Experience! . agree.com www. Now off you go! Summary of Free Resources: free personality tests. partially agree/disagree.com/tools/assessments.
Checkmate Plus. He has a nice friendly.dwmbeancounter.com www. reassuring and conversational style.Manage. Dave Marshall‟s Bookkeeping course fits the bill nicely. Payroll. The General Ledger and Journals. Big E-Z‟s free trial version. Click.com/moodle/ Email Address: info@dwmbeancounter. You‟ll find links to the Open Office suite of programmes. Lazy8 Ledger. There‟s another great free service that Dave offers: links to free business software. Acemoney Lite.com Page 31 of 107 Get the MTL Experience! . As well as viewing this free course. There are 7 lessons in the course.managetrainlearn. Onestep Accounting. Learn! 2010 25. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. you can also sign up for Dave‟s other courses (eg Special Journals. covering stuff like Debits and Credits. and Merchandise Inventory) as a guest and get the first lessons free. and Financial Statements. so a good free course on all things accounting is right up my street. Site Home Address: http://www. and many more. I don‟t feel I‟m being talked down to and there‟s no jargon. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).
as in the awards presentation or retirement bash. (check out the almost imperceptible presentation techniques that are used). Site Home Address: http://www.managetrainlearn. and it‟s a unique learning experience. Click.easytraining. it‟s a great template for a superb presentation.com Page 32 of 107 Get the MTL Experience! .com Email Address: info@easytraining. It works on many levels. (You guessed: I like it!) Just read it.Manage. as in the annual statement to the board. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. Learn! 2010 Easy Training 26. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It‟s an astonishing testimony to an inspiring leader. or the procedural. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). It‟ll have you smiling to yourself one minute and nodding in agreement the next.com www.
Click. a huge collection of positive news stories. Free Empowerment Chats This is an uplifting site that should put you in a good mood.com Email Address: zev@empoweringmessages. There are empowering stories. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. if that doesn‟t brighten your day.com Page 33 of 107 Get the MTL Experience! . Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. It‟s all about empowerment (aka positivity). there‟s no hope for you! Summary of Free Resources: audio messages. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. Learn! 2010 Empowering Messages 27. cartoons. Site Home Address: http://www.com www.managetrainlearn.Manage.empoweringmessages. Now. and some really inspiring articles.
Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.entrepreneur.com Email Address: feedback@entrepreneur. from home-based businesses to franchises. And there‟s a hand-holding guide to managing and growing your business. Site Home Address: http://www. features. For a start. there‟s an A to Z encyclopaedia of small business terms. there‟s everything you could possibly need to know on starting a business.com www. As if all that weren‟t enough. there‟s heaps of it here. from finding an attorney to engaging new staff.Manage. Click. As the title implies. Learn! 2010 28.com Page 34 of 107 Get the MTL Experience! .managetrainlearn. There are ideas galore on what kind of business to make money in. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. from raising money to taking time off. and magazine. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers.
eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. articles. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies.com www. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.com Page 35 of 107 Get the MTL Experience! . At the start of the year. and a page of unique resources supplied by contributing experts. These include videos. Site Home Address: http://www.Manage.com/ Email Address: info@evancarmichael. On this site. this is the site for you. Click. bios of famous entrepreneurs. and advice. there were 348 items. you‟ll find a treasure-trove of resources for entrepreneurs. Learn! 2010 29. training.managetrainlearn.evancarmichael. advice.
or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. newsletters and collection of negotiation gambits negotiating style self-assessment. Who. But what caught my eye was his list of over 60 short sharp negotiating gambits.everyonenegotiates.com www. Summary of Free Resources: articles. They‟ll catch your attention too because they‟re very much to the point and memorable.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. If these gambits don‟t turn you into a powerful deal-maker. which he calls: “your premier resource for sharpening your negotiating skills”. Click. Learn! 2010 30. a monthly newsletter. I‟ll eat my hat. It‟s not hard to see why.com Page 36 of 107 Get the MTL Experience! . and incisive articles.managetrainlearn. There are lots of free resources here on negotiating. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. for instance.Manage.com Email Address: info@pbsconsulting. Site Home Address: http://www. Everyone Negotiates YIKES . including a test of your negotiating style.
Beats those long journeys to training courses! Summary of Free Resources: articles. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. friendly style are easy to read and easy to absorb. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back.executivecoachingstudio. Click. newsletter email course for executives.Manage. Learn! 2010 31.com www. you get “Making Things Happen”. After the first part which is an Introduction.com Page 37 of 107 Get the MTL Experience! . followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. Site Home Address: http://www.managetrainlearn. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”.com Email Address: sean@executivecoachingstudio.
and conversational do‟s and don‟ts. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.com Email Address: info@executiveplanet. making appointments. this site is an essential companion to your airline tickets.Manage. and hotel booking. Click. The site works like a wiki. what to wear.com www. entertaining. Site Home Address: http://www. Learn! 2010 32. you‟ll get advice from an expert along with facts about laws. and etiquette.managetrainlearn. For each country.com Page 38 of 107 Get the MTL Experience! . culture. how to address people. Executive Planet Cross-cultural Training If you do business around the world.executiveplanet. suitcase. you get advice on: negotiating tactics. meaning you can register and update articles. Its main feature is a guide to business culture when negotiating in 49 different countries. Plus for each country.
Motivation.000 authors (also probably growing all the time). The list just goes on and on. Communication.000 articles (and probably growing all the time). and Top 10 Tips.com www. Site Home Address: http://www. Goal Setting.com Page 39 of 107 Get the MTL Experience! .ezinearticles. Learn! 2010 33. you‟ll find Leadership. including: Customer Service. In the business section. Time Management. Teambuilding. In the Self-Improvement section.com Email Address: info@ezinearticles. there are all the categories you could wish for if you are looking to extend or update your knowledge. Click. and Creativity. the best article directory by far is Ezine Articles. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. This site is mind-bogglingly massive. Change Management.managetrainlearn. Negotiation. And over 25. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. It reviews everything that it archives which means you‟ll get only good stuff. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Presentation.Manage. For me. run by Christopher Knight. Here are a couple of statistics. It has over 100. Coaching. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory.
com www. Essentially. For a start. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. Site Home Address: http://www. Click.managetrainlearn. But that‟s nowhere near all they do. For those of us too busy to spend every day surfing.com Email Address: pr@fastcompany. Learn! 2010 34. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. You can also browse their massive archive of past copies. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. mine‟s not there) and Top 10 Bosses From Hell. Fast Company How Smart People Work Fast Company is one of the original business information websites. All in all. But on the site you can see the current edition for free and read selected articles.Manage. Then.com Page 40 of 107 Get the MTL Experience! . I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. you can subscribe to some very useful newsletters. of course.fastcompany. The one I like most is Fast Take. a directory of businesses in your area (States only unfortunately). which is a weekly roundup from the Web. Fast Company is a monthly business print magazine that you can subscribe to. a fast feast.
co. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.co.managetrainlearn. I clicked on just one of their 25 categories. Selection and Induction. They are now a formidable presence on the Web. Click. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. Recruitment. this is what I did. you‟d have a huge library of valuable material. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.fenman. Learn! 2010 35. That took me to a page with 8 big products of which I was able to download samples from 4. and an exercise on identifying employees with talent. Fenman! Summary of Free Resources: huge range of training products with many free samples. There‟s so much information that if you downloaded everything that‟s available.Manage. called Danger – Talent Zombies! Thank you.uk Email Address: email@example.com Page 41 of 107 Get the MTL Experience! . Site Home Address: http://www. As an example. an Induction Toolkit. How to run an Assessment Centre.uk www.
First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.firststepstraining. Site Home Address: http://www. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original.com Page 42 of 107 Get the MTL Experience! . For example.Manage. Learn! 2010 36. Incidentally.com Email Address: rbenson@firststepstraining. Click.com www. I won‟t tell you what you have to do in these games (they‟re far too complicated).managetrainlearn. Just pop on over and try them for yourself.
Site Home Address: http://www. Click. I then got to choose who I wanted to be and who to play against and the game started. Flash games.games2train. Certification games. Quiz shows. I scored quite well and I certainly learnt. Learn! 2010 37. You can try out all of the categories if you have Flash installed.com Email Address: info@games2train. I gave Quiz show a go and chose Sexual Harassment as my subject. and Phone games. Multiplayer games.com Page 43 of 107 Get the MTL Experience! .com www. and design makes you really believe you‟re on a TV quiz show. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.Manage. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. There are 6 categories of games: Video games. The questions are the usual range of multiple choice and true or false but the graphics.managetrainlearn. audio.
and research on time management.com Page 44 of 107 Get the MTL Experience! . the site offers 10 time tamer tips. you can see a pie chart of how well you do compared to others. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. Learn! 2010 38. here‟s one from Pace Productivity. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. That‟s.managetrainlearn. some research into the top time wasters.com www. tips. of course.getmoredone. to family. In addition to the time tabulator.com Email Address: mark@getmoredone. When you‟ve allocated your weekly hours.Manage. sleep and TV and so on. and interesting time management quotes. You can also enter your ideal profile to see where you want to be. Site Home Address: http://www. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. Click.
edu www. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century.Manage. Gilbert Colgate. Clarence Birdseye. Did you know. there will be some unfamiliar names on the list. and Hugh Hefner. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. but most people will recognize people like Elizabeth Arden.managetrainlearn. Site Home Address: http://www. There are brief but fascinating bios of each leader. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.edu/leadership/database/index.hbs.html Email Address: news@hbs. For non-Americans.com Page 45 of 107 Get the MTL Experience! . Learn! 2010 Harvard Business School 39. for example. Click.
Then there‟s the content.mackay. Enjoy! Summary of Free Resources: management articles. If you want to know what I mean. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Or “Some squares are really sharp”. Many of these articles kick off with fascinating stories of successful business leaders or managers. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. I reckon you‟ll learn a lot from this site. (Harvey knows we‟re all curious deep down). You just have to read his stuff. Site Home Address: http://www. And he packs a big message in the shortest possible space. There‟s “The heart of education is the education of the heart”. For a start. And then he draws some universal truths out of these stories that help us take home the message. Learn! 2010 40. the headings of these articles are immediately grabbable.com www.Manage. read the articles on this website. he‟s just a great writer.managetrainlearn. Finally. It‟s just that he tells such a good story.com Page 46 of 107 Get the MTL Experience! . Or how about “Say thanks before it‟s just a memory”. Yep. But I keep a special place for Harvey Mackay.com Email Address: harvey@mackay. Click.
managetrainlearn. It underlies his Hello.Manage. If you can‟t get enough of Scott on this site. and has made a brand out of a nametag. One of them is the idea that you shouldn‟t create customers. but he has already written 7 books. Learn! 2010 41. Scott is still young. Many of Scott‟s themes really chime with me. Click. is a regular columnist. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.hellomynameisscott. I was going to say that a great future awaits Scott Ginsberg. (Apparently. he also has a nametag tattooed on his chest. take a look at his other video site and consultancy site. He‟s already got a great present! OK.com www. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. My Name Is Scott Stick Yourself Out There In my review of this site. has a suite of websites. you should create fans. And then I realised that this isn‟t true. My Name is Scott website. There are over 700 of them.) The theme behind Scott‟s ideas is Approachability. launched his own interactive TV. Hello.com Page 47 of 107 Get the MTL Experience! .com Email Address: scott@hellomynameisscott. Another is his comfort around using modern technology to build customer relations.
com Email Address: query@humanlinks. a range of audits.humanlinks. Site Home Address: http://www. a wide range of managerial tests (eg Manager in a Fix).com Page 48 of 107 Get the MTL Experience! . Amongst the many free goodies on offer here (along with the articles. Summary of Free Resources: management articles tests forum.managetrainlearn. thinking skills to job satisfaction) and some general knowledge tests. Click. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. forum.com www. Learn! 2010 42. links.Manage. Wherever you are. (from training needs to climate. use it. news and jobs) are a wide set of personality tests.
about. Susan takes you through 4 main areas: HR Basics. checklists and forms Interview tips Job descriptions Free email classes.com Email Address: info@humanresources. and Success at Work. Click. Employee Recognition. To help you through this wealth of material. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. and the latest updates. Management/Leadership.about. As with all About sites. Managing People.com Page 49 of 107 Get the MTL Experience! . you‟ll find topics on Change Management. here including “Recruit and Hire the Best”. Performance Management. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. On the way they tackle Human Resources with guide Susan Heathfield. there are free 5-week email classes. Communications.com www. and Teambuilding. the “must reads”. Learn! 2010 Human Resources About… 43.Manage. Summary of Free Resources: Learning style profile Free policy samples. They start with 19th Century History and end up with Zoology. Site Home Address: http://humanresources. Throughout the channel. Motivation. then you‟re in for a great treat. there are links to the most popular sections. Employing People.managetrainlearn.
black-spotted pigeonfoot!” Odd. ISMS Babel translator carparktivity stickers. here‟s my favourite cliché: “He was in and out like a yo-yo”. There‟s a coat of arms (motto: Back to Quo Vadis).managetrainlearn. a list of hilarious workplace clichés. Summary of Free Resources: bullshine generator. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. ISMS curser.htm Email Address: Isms2002@btinternet.com Page 50 of 107 Get the MTL Experience! .Manage. and my favourite pirate curse: “What care I. a Bullshine generator for producing management speak.com www.com/~rpottinger/index. Learn! 2010 44. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. For a flavour of each of these.btinternet. you can become a member of the institute and learn about the institute‟s history and purpose. thou plump. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. Click. For example. albeit with a serious purpose. There‟s a swipe at management models. but great fun. Site Home Address: http://www. roll of honour and list of “bored” members.
This is a series of short one-minute reads on leadership subjects.com www.Manage. For a start. Take a daily dip. Click. there‟s a feature called Leadership Minute.leadershipnow. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.com Page 51 of 107 Get the MTL Experience! . Summary of Free Resources: leadership articles newsletter book excerpts. articles and a newsletter. Learn! 2010 45. The other valuable feature is a reading room where you can read excerpts from some of the best management books around.com Email Address: comments@leadershipnow. Site Home Address: http://www.managetrainlearn. But there are 2 features that make this site just a little bit different.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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It‟s a real web of information. the work of one man. it has a bias towards non-profit organisations. Summary of Free Resources: encyclopaedia of management. It covers everything in business from A. say Group Skills. highly integrated library of management material”. Site Home Address: http://www.com www.Manage. a true management help.managementhelp. Volunteers. Advertising and Promotion. Then you move through Icebreakers and Group Matters. Click. Carter calls the site a “complete. And of course when you go elsewhere you have other links to explore. There doesn‟t appear to be anything left out. You start with an introduction and a set of links to outside sites. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web.org Email Address: jalnes@mapfornonprofits. (By the way. to Z. well V. Carter McNamara. Learn! 2010 49. I was astounded then and still am now. It‟s an amazing resource.) Let‟s see what happens when you explore one topic. And it‟s hard to argue with that.com Page 55 of 107 Get the MTL Experience! . to General Resources and Related Library Links.managetrainlearn.
there‟s a massive collection of articles in the Knowledge Bank. Site Home Address: http://www. Culture. Innovation. Summary of Free Resources: massive collection of management articles glossary of management terms. I selected “Q” and got “Quick Ratio” and “Quality of Work”. Click. Motivation and so on. For devilment. business schools. you can buy the T-shirt with that slogan on (“To Work Is Human. As a bonus. To Manage Divine”) and hand it out to your delegates on your next training course. Manager Wise To Work is Human. neatly categorised into sections such as Coaching. The one I checked on Motivation has some really well-chosen subjects. Where to begin? Well. Then there‟s an A to Z glossary of management terms.com Page 56 of 107 Get the MTL Experience! . and employment law sites around the world.Manage. To Manage Divine This is nothing short of a management supersite. Learn! 2010 50. portals.managerwise. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”.com www.com Email Address: admin@managerwise. There are also links to universities. management publications.managetrainlearn.
Step-by-Step pocketbook guides. Time Management and Training Skills. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. MTL provides a range of online products.managetrainlearn. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Click.com www. To help you and your organisation learn these skills.com Email Address: eric@managetrainlearn. Manuals for Trainers. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. and a library of free e-books. 1-day Course Plans.Manage. They range from Appraisal and Assertiveness to Teambuilding.com Page 57 of 107 Get the MTL Experience! . including E-learning courses. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. Learn! 2010 51. Site Home Address: http://www.managetrainlearn. Thinking Skills.
managetrainlearn. Site Home Address: http://www.com Email Address: mhmail@earthlink.Manage. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.com Page 58 of 107 Get the MTL Experience! . it‟s free. Click. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.mhmail. Other resources on this site include Jeanie‟s guided meditation tapes. When I looked. the best bit is. For example. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. in the week I checked it out.” It‟s a nice way to do some useful self-improvement each day and. Learn! 2010 52.net www. the theme was Balance.
open up your mind. and accelerate your own healing.Manage. This programme shows you how to reach the alpha level of relaxation. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. an optimal state of being in which your right and left brains are working together and you are in a state of total. creative and deep relaxation. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. pull creative ideas out of thin air. Click. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. Learn! 2010 53.com Email Address: support@silvaultramindsystem. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.silvaultramindsystem. Plus. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. this is the site to come to. Go on.com Page 59 of 107 Get the MTL Experience! . founder of the Mind Power System.managetrainlearn. Site Home Address: http://www.com www.
and a forum. interviews with experts. Learn! 2010 54.com www. called Career Excellence Club. instantly available Each year. MindTools.com/ Email Address: email@example.com. Click.managetrainlearn. Site Home Address: http://www. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. Mind Tools Online management and leadership training.com helps more than 10. Here you can learn hundreds of essential management skills.000. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. There is also a members‟ area.Manage. free of charge.000 visitors learn the essential skills they need for an excellent career. for access to all the materials.com Page 60 of 107 Get the MTL Experience! .
Or you could use the references as the basis for your own self-paced learning. Site Home Address: http://www. It‟s up to you how you might use this information. Listening to the Customer. Let‟s take as an example “Practical Leadership”.com Page 61 of 107 Get the MTL Experience! . What you‟ll get on this course is a syllabus. This is how it works. Other programmes of interest to managers are: Advanced Managerial Communication. You could be a trainer and use the plan as a structure for your own courses. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources.mit. lecture notes and assignments. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. is the actual lessons. here are the results: MIT Opencourseware. reading references.edu www. calendar. obviously. It‟s up to you. Negotiations and Conflict Resolution. Learn! 2010 55.managetrainlearn. and Communications for Management.Manage. What you don‟t get. Programmes are courses run in any particular semester.mit. the Massachusetts Institute of Technology made newspaper headlines. There are some 34 departments ranging from Aeronautics to Writing Studies. Now a few years on. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.edu Email Address: firstname.lastname@example.org. Click. both in pdf.
Learn! 2010 56.Manage. When I did this.com Email Address: info@mp3motivators. Site Home Address: http://www.45 minutes and can be played straight from your PC or an mp3 player.com Page 62 of 107 Get the MTL Experience! . The free gift offered on the site comes when you recommend the site to a friend. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen. Click.mp3motivators.com www. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Considering what you‟d pay to hear either of these two speakers in person. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. It lasts all of 25.managetrainlearn.
Click.html Email Address: email@example.com www. and quite a big section on dealing with conflict. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.Manage. the different ways to communicate. Site Home Address: http://www. There‟s good stuff on the qualities that make up a leader. Although it‟s aimed at school governing bodies.com Page 63 of 107 Get the MTL Experience! . the lessons have universal appeal to managers and leaders in any organisation.org/sbot/toolkit/PandLDev. Maybe they have something in mind? Summary of Free Resources: leadership course. Learn! 2010 57.managetrainlearn.nsba.
After submitting your answers. All the questions are case studies.managetrainlearn. Summary of Free Resources: negotiating skills test.com www. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. you get the correct versions and a rationale. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. Site Home Address: http://www.com Email Address: firstname.lastname@example.org. which is quite instructive. Click.com Page 64 of 107 Get the MTL Experience! . Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.Manage. Learn! 2010 Negotiation Enterprises 58.
Click.negotiatormagazine. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Learn! 2010 Negotiator Magazine 59. Two entries are currently topping the list. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.Manage.com www. John Baker. It‟s absolutely massive. Site Home Address: http://www. in which these two men doubled the size of the USA overnight for the price of $15 million. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. There‟s no fee so it‟s a resource you can wander around at will.com Page 65 of 107 Get the MTL Experience! .com Email Address: editor@negotiatormagazine. And it‟s all the work of one man. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. The first was what John calls the King Solomon Maternal Claims Dispute. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.managetrainlearn.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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who isn‟t?). And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each.co. OK. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.managetrainlearn. then you don‟t need training.com Page 69 of 107 Get the MTL Experience! . just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. or under pressure (OK. Everything possible is included from 360 Degree Assessments to Diversity. the portal is offered free to charities. Oh. Click. It‟s a great resource and they offer a Free Trial for 15 days. making mistakes.peoplealchemy. Everything I saw was superbly written and presented. and if this wasn‟t enough. This enables you to access the full version and wander all over the place. overwhelmed.uk Email Address: enquiries@peoplealchemy. You need answers. A nice touch was also that you can bookmark pages and add your own notes. Learn! 2010 63. if you‟re a manager who‟s stuck.co. Empowerment to Violence and Aggression.uk www. using their search facility or just going where the mood takes you.Manage.
edu www.managetrainlearn.la.htm Email Address: Acp103@psu. And others mix numbers and letters as in the “Is it 13 or B?” picture. Others use the Necker cube. some of the links are now dead). the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. being rather old. and the facing vases/faces. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.edu/clip/Perception. Some trainers use the famous “old hag-young queen” image. And you can use them in a wide range of change programmes as great icebreakers. Learn! 2010 64. the rabbit/duck.Manage. Site Home Address: http://psych. They‟re fun to play with or just to work out for yourself.psu. Summary of Free Resources: optical illusions.com Page 70 of 107 Get the MTL Experience! . Click. This site has a huge number of links to different optical illusion sites (though. or quick power learning interludes. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.
Say goodnight. neatly arranged in A to Z fashion according to personal development themes. As an example of the folksy nature of these writings. Learn! 2010 Personal Development 65.com Email Address: firstname.lastname@example.org. There are nearly 250 articles to choose from.Manage. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Aaah.com www. So we start with Abstinence. steer right through Learning and Leaders. Click. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. Site Home Address: http://www.com Page 71 of 107 Get the MTL Experience! . move on to Change and Complaints.managetrainlearn. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). and end up with Wisdom Words and Worry.
The free goodies include 3 free e-books: Goal-Setting 101. Site Home Address: http://philiphumbert. Click. audio tapes and top 10 lists. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Creating Wealth.com Email Address: email@example.com www.” Philip shares a lot of his philosophy and ideas on this website of his. and I also like Philip because the most important stuff on his bio is his dog. Learn! 2010 66.com Page 72 of 107 Get the MTL Experience! . Oh.Manage. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. He does things that bring him joy and contribute value to others. and Making Money. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.managetrainlearn. Kodiak. Personal Eco-Systems.
a really neat little positive boost trick that only a computer can deliver. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.Manage. and a massive dictionary of self-affirming quotations from Abundance through to Youth. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.com www. Click. All free. In addition. a free 7 Eternal Laws CD.positive-club. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Learn! 2010 67.managetrainlearn. And many more besides. including some classic self-improvement books. Site Home Address: http://www. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. then this site will shower you with great motivational literature. Now if none of these don‟t put you on cloud nine.com Page 73 of 107 Get the MTL Experience! . Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. there‟s a lovely relaxing slideshow from Kahlil Gibran.com Email Address: info@positive-club.
Manage. Site Home Address: http://www. first off. Topics include What to Wear and Dealing with Investors. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. and “The Future of the Pork Sausage Market”.presentationhelper. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. and a template builder. funerals and retirements. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. seasonal. there‟s some great advice on how to deliver your presentation.co. Where to begin? Well.com Page 74 of 107 Get the MTL Experience! . There are also quick links to the free Powerpoint viewer and trial version of the real thing. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. “Ancient Egyptian Mummification”. Learn! 2010 Presentation Helper 68.uk Email Address: firstname.lastname@example.org www. And lastly. Click. conversational style.managetrainlearn.co. Next. told in an easy-to-read. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.
Learn! 2010 69. and references. descriptions. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. you can browse the model book. and Fayol‟s 14 Principles of Management. It comprises a collection of 64 models which can be accessed be a search of the model name.provenmodels. or the topic. Click. the author name.managetrainlearn. The models themselves are displayed graphically with details of their characteristics. Summary of Free Resources: Collection of management models Site Home Address: http://www. Alternatively. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.com Page 75 of 107 Get the MTL Experience! . You can add your own comments.com Email Address: customer_service@provenmodels.Manage. pros and cons. it can also be of value to those who want to develop their knowledge of management ideas.com www. Theory X and Y.
The chief free resource on this site is a collection of audio podcasts.Manage. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari.robinsharma. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.com www. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. These will really motivate you as you walk or drive along. Site Home Address: http://www. Learn! 2010 70.com Page 76 of 107 Get the MTL Experience! .managetrainlearn. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). that‟s the person I‟ll always think he is.com Email Address: al@robinsharma. Everything he touches seems to turn to gold. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. In all there are nearly 40 broadcasts in the archive. but as the name of his bestselling book. Click.
and tells a very good story. Learn! 2010 71. Site Home Address: http://www. “Flinching”. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.rdawson. Plus. He‟s practical.com Page 77 of 107 Get the MTL Experience! . entertaining. Click.managetrainlearn. This site will show you Roger in action both on audio and video. including: “Ask For More”.com www. and “Money is not as important as you think”. you‟ll also get a set of 23 articles on power negotiating.com Email Address: dawsonprod@aol.Manage. Summary of Free Resources: audio and video excerpts articles on negotiating.
managetrainlearn. And. a free Customer Service Training Library. as if this wasn‟t enough. Click. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. He has reached more than 3 million people with his high-energy and high-content presentations. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.Manage.com www. Both sites will give you access to some of Ron‟s excellent free material. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.com Email Address: email@example.com Page 78 of 107 Get the MTL Experience! . There are great videos which will show you why Ron is such a draw when presenting. Learn! 2010 Ron Kaufman 72.
They‟ll enhance your communications and make you a stronger influencer. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. Click. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Learn! 2010 73.uk www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. Site Home Address: http://www.managetrainlearn.Manage. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP).saladltd.co.co. To get a feel for some of the tips. and “Power chunking”. “Wave goodbye to hesitation”.com Page 79 of 107 Get the MTL Experience! .uk Email Address: info@saladltd.
siliconbeachtraining. They care about effective training and that means listening to their clients and course participants. What makes them really outstanding.managetrainlearn.com Page 80 of 107 Get the MTL Experience! . On each of the topics in their courses. they offer 13 courses that can be accessed from their website pages. is the range and depth of free resources on their site. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. though. or submit a comment of your own. share the topic on your social sites. These range from PRINCE2 to Six Sigma. as well as more familiar management courses.Manage. Learn! 2010 74.co. Site Home Address: http://www. and Social Media. Because they are also promoting their own offline courses. Summary of Free Resources: Free courses from their website Free monthly competition. To start off. you can follow up on tags (to see related items). they also run a monthly prize competition with the winners receiving a free course. Click.co.uk/ Email Address: contact@siliconbeachtraining. Photoshop.uk www.
These include trainer‟s notes. exercises. Click. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. workbooks.aspx Email Address: support@skillsconverged. Learn! 2010 75. however. Skills Converged Training Material on Productivity. You get all the instructions along with the item which are usually well-illustrated.com Page 81 of 107 Get the MTL Experience! . Summary of Free Resources: Free training resources on exercises.skillsconverged. What makes this more than a training shop. all of which can be customised to suit your own particular training needs.Manage. slides.com/Home/tabid/229/Default.com www. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn. Site Home Address: http://www. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. is the wealth of free material on offer. A great giveaway for training and learning. games.
Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. I liked in particular the idea of “Firebreaks” around your busy day.co. advice and tests on stress busting.co. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.com Page 82 of 107 Get the MTL Experience! . meditation. Click. Then there is the Stressbusting channel with a variety of short programmes on relaxation.managetrainlearn. or via the type of remedy eg a link to another area or product. Learn! 2010 76. There are really interesting articles. Send me to the relaxation couch now. Summary of Free Resources: Articles. Site Home Address: http://www.stressbusting. And the Directory offers a good set of links to more specialised areas. and stretching. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.Manage.uk www. from Dr Roger Henderson.uk Email Address: info@stressbusting.
there‟s a great selection of e-cards that you can send to your contacts too. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. then this is the place for you. Oh. Plus a demo of a Life Organizer that plans your personal success. Success guaranteed. to which you can add your own items. But what about the free resources? Well.Manage. and I forgot. Then there‟s an amazing article directory. (and who doesn‟t have some kind of desire for their own success?). in fact. Click.bz/ Email Address: info@success. For a start you can download a free CD and MP3 of “The Secret”. these are pretty amazing. Site Home Address: http://www. and powerwords. quotes. Success.bz www.success. coaching courses. I think. The focus on this entire site is success. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. software and videos. quotes. Plus audio programmes.com Page 83 of 107 Get the MTL Experience! .bz Your Path to Success If success is important to you in life.managetrainlearn. Learn! 2010 77. And email tips. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer.
instant messaging. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. adding an article (50). You can access experts in each of these areas. you can develop your own member pages and connect to others through chat. Once you‟ve registered. and a place to learn. Spirituality. newsletters. events. sets of articles. and discussion boards.selfgrowth.com Email Address: webmaster@selfgrowth. or simply daily logging in (5).managetrainlearn. and products. As an encouragement to participate. Money and Careers. Click. Health and Fitness. blogs. It is a resource. Learn! 2010 78. As a reward for gathering points. and Lifestyle. Site Home Address: http://www.Manage. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. including adding an expert page (100 points). The site has 6 areas: Success Skills.com Page 84 of 107 Get the MTL Experience! .com www. Mental Health. a community. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. members can earn user points for all their activity on the site. Love and Relationships. you can be featured on the site and offered prizes.
Targeted Learning Engaging the Collective Genius of People This is a neat little site. Serving Others.com www. Great fun and highly innovative.com/e-learning Email Address: firstname.lastname@example.org. Leading Others. Achieving Stretch. And then it uses a mountain background. Once you‟ve completed the whole set of questions. Being the Expert. it has a landscape website not a down-the-page portrait one. Learn! 2010 79. I scored highest on Gaining Autonomy which for me was spot-on. you get the results which score your responses according to one of the following: Gaining Autonomy. The assessment now allows you to devise an Action Plan. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. though. Ensuring Security. For a start.Manage.com Page 85 of 107 Get the MTL Experience! . The great thing about the site. Fostering Innovation. probably because the company is located in Utah. is the link to the Making a Difference workshop. This is a series of 28 questions about your career objectives and values. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. and Maintaining Balance. Click.managetrainlearn.
com www. on time management.com Page 86 of 107 Get the MTL Experience! .Manage. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.testcafe. Site Home Address: http://www. Test Café Brain Tests This is one of the best sites around for taking tests. Learn! 2010 80. Summary of Free Resources: tests and self-assessments. on your career choices. As an example. Click.com Email Address: info@testcafe. on assertiveness. on teamwork. testing. You can take them on your IQ. and on your personality. Testing.managetrainlearn.
The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.com www.thechangeagent. Click. detect change. about Patti and her work. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope.com Page 87 of 107 Get the MTL Experience! . That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Summary of Free Resources: articles on change management. Site Home Address: http://www. Let Go”. or.com Email Address: patti@thechangeagent. It‟s in the form of a spy file.Manage.managetrainlearn. That‟s not all. in her words. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. Learn! 2010 81.
Manage. Click.com www.com Page 88 of 107 Get the MTL Experience! . This means that leadership experts and practitioners from all over the world can collaborate with each other. documents and other useful tools to share with the rest of the community. uploading their own video clips. Be Entertained. Learn! 2010 82. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. blogs. The site is based on Web 2. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. documents on leadership Site Home Address: http://www. Some of the groups on the site include: Professional Voice. Be Inspired.com/ Email Address: info@theleadershiphub. videos. Disney Leadership. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.0 tools with members writing their own leadership diaries. emailing within the platform. and one I particularly like. messaging each other. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community.managetrainlearn.theleadershiphub.
managetrainlearn. and “Fault Tree Analysis” and. if this is your sort of thing. This one is “a long list of around 400 items. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. a companion to changingminds. Click. each with a page containing descriptions of tools and terms about improvement and quality. creatingminds.” So. end up with “Z-Chart” and “Zenbara”.syque.com/improvement/a_encyclopedia. and qualitytools (which you‟ll find elsewhere in this book).com Page 89 of 107 Get the MTL Experience! . Summary of Free Resources: articles on quality and improvement. Site Home Address: http://www. “Chumbo Chart”. Hats off to David for another amazing encyclopaedic resource. you can start with the “A-O Diagram” and journey through “Bell Curve”. Learn! 2010 The Improvement Encyclopedia 83.Manage.com www.htm Email Address: contactus@syque. ranging from original Japanese terminology to Six Sigma frameworks.
Click.com Page 90 of 107 Get the MTL Experience! . Read and be entertained! Summary of Free Resources: video excerpts articles.Manage. newsletter. There are 62 of them and they‟re all written the way Victor speaks: highly personal. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. through “The Winning Mindset of a True Leader”. Learn! 2010 The Logic of Success 84. (You can see him in action on this site in 4 video excerpts. conversational. They range from “My First Trophy”. and instructive.managetrainlearn. Motivation with Intelligent Content This is Victor Gonzalez‟s site. Victor is an American motivational speaker who is very entertaining. which is summed up as: “never try to win”.com Email Address: victor@thelogicofsuccess. and free e-book on success. a bitter-sweet story of how nobody sees you when you really succeed. Site Home Address: http://www.) What makes the site worth a visit is the special collection of articles on success.thelogicofsuccess.com www. direct.
and other categories that will shoot you off to even more resources elsewhere on the Net. and a Daily Knowledge Special.org Email Address: email@example.com www.themanager. sending you off in all sorts of explorations. Marketing. it has a wonderful glossary. Site Home Address: http://www. Click.com Page 91 of 107 Get the MTL Experience! . Summary of Free Resources: glossary of management terms articles galore on management. Then there are links to Publications. if you ever need to look something up about management.Manage. a Knowledgebase. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. There are Finance. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings.managetrainlearn. For a start. Which makes this section alone a great research tool. Learn! 2010 85. In fact. HR. this is as good a place to start as you‟ll find.
“How Can I Combat Tardiness?” and “I Work With A Jerk!”. there‟s a very amusing section that includes: some of the crazy things managers say. such as “Help! I Can‟t Spel”. Lists to Hang Up at work. in “Management Without Logic”.workplacedoctors.Manage.com Page 92 of 107 Get the MTL Experience! . Click.managetrainlearn. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues.com www. Site Home Address: http://www. and a comparison between work and prison. and Tina Rowe. Dear Doc… This is an off-beat work-related website run by William Gorden. Here you‟ll find answers to questions that really bother people at work. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Dan West.com/ Email Address: danvwest@msn. Learn! 2010 The Workplace Doctors 86. In addition.
Site Home Address: http://www. TV game shows. Learn! 2010 87. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. to name just a few. trivia puzzles email games. And there‟s a lot of free fun training on the site. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman.managetrainlearn.thiagi. Just go and play! Summary of Free Resources: games. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. and e-learning. for short). Click.com www. Project Life Cycle.com Page 93 of 107 Get the MTL Experience! .Manage. puzzles and guides training resources.com Email Address: thiagi@thiagi. quizzes. eg on facilitator characteristics.
com Email Address: info@thinkingmanagers. Unusual and original features of the site are various newsfeeds on management topics.thinkingmangers.com Page 94 of 107 Get the MTL Experience! . Heller is the founder of the magazine. a Media Watch which summarises the headlines of the world‟s top business publications. Click. As you would expect from two such luminaries. Finally. consultants and thinkers in their own right. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. both outstanding writers. and an update on the world‟s top companies. Summary of Free Resources: Management library Blog watch Media watch Links library. Management Today and de Bono is one of the world‟s leading authorities on creative thinking.managetrainlearn. there is a wealth of material on this site. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. there is a Resources section linking to a big database of other sites and companies. Site Home Address: http://www.com www. There is also a huge library of management material. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono.Manage. Learn! 2010 Thinking Managers 88.
com www. interviews. anecdotes.php/ Email Address: info@tickledbylife. Click. jokes. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. Cor.managetrainlearn.Manage. comments and much more. inspire you and wow you with a host of free articles. puzzles. Site Home Address: http://tickledbylife. stories. provoke you. games. Learn! 2010 89. are you tickled by life? Tickledbylife. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. discussions. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com will surprise you.com Page 95 of 107 Get the MTL Experience! .com/index.
Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Oh. Tom Antion Wake ‘Em Up Business Presentations. It‟s printable online reading but if you want to buy the book you can. 336 pages long. fun and memorable programs”. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.com/products/freebook.Manage.managetrainlearn.com www. If you want to inject more pizzazz into your presentations. try it.antion.com Page 96 of 107 Get the MTL Experience! . Learn! 2010 90. Click. Site Home Address: http://www. It‟s huge. and has some very interesting ideas and techniques.htm Email Address: orders@antion. Tom Antion is a business speaker who also runs a range of seminars on other topics.
from seminars in the States. when I was just a humble HR manager. Tom Peters. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. or dozens more. Click.Manage. Learn! 2010 91.managetrainlearn. Tom implores us to use these resources. or transformational change. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips.com www. “Take them. Send them to friends. He is far more than a motivational speaker. There are heaps of stuff here. or the nub of leadership. he shakes up enterprises to re-think what they do. Years ago. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. Brazil. Romania. Site Home Address: http://www. Use them. slides and pdfs on Peters‟ thoughts. For here on Peters‟ site. Have your way with them. and more. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free.tompeters. But now of course the cost doesn‟t come into it.com Email Address: info@tompeters. Plus. You can discover what the great man thinks about interviewing excellence. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. I used to think. Peters is a legend in his own lifetime. Spain. Spread them around. or innovation. the Middle East.com Page 97 of 107 Get the MTL Experience! .
As well as this service.com www. Metaphors. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Communication. They also provide consultancy and bespoke services. A great training resource. Lateral thinkers. simple to follow and easy to access. Site Home Address: http://www. Click. Customer Care.Manage. including Business Development.com/default.managetrainlearn. you qualify for a free training pack. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Summary of Free Resources: Samples of training materials. Learn! 2010 92. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Plus. and Health and Safety. whilst remaining affordable.com Page 98 of 107 Get the MTL Experience! . seminars and workshops.aspx Email Address: firstname.lastname@example.org. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. if you are a UK charity.
stable/unstable.com Page 99 of 107 Get the MTL Experience! . Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.com Email Address: info@trans4mind. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Learn! 2010 93. For starters. and Nutrition. if that‟s not enough. And.managetrainlearn. And that just scratches the surface. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion.trans4mind. Site Home Address: http://www. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. and assertive/unassertive preferences.com www. what you want in life and how to consciously transform your life for the better. Heart Intelligence. Click. there are 3 more free courses on Communications.Manage. Plus.
and most importantly. Learn! 2010 94. You get what‟s on offer thrown straight in your face. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory.net www. Nearly every concept on management must be here. It‟s like an internet inside an internet. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. Click. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. In fact. communication and marketing. Site Home Address: http://www.Manage.. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. and leadership and management. In just a few minutes. valuation and decision making.net Email Address: email@example.com Page 100 of 107 Get the MTL Experience! . change and culture..managetrainlearn. organization.valuebasedmanagement.
Discover Your Learning Style VARK stands for Visual. Click. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Here‟s one of the situations: “You have a problem with your knee. Site Home Address: http://www. Read/Write.vark-learn. tell you. Learn! 2010 Vark Learning Styles 95. and Kinaesthetic. you‟ll get a page that explains your learning style. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. or explain on a diagram?” Once you‟ve answered all the case studies.com Email Address: flemingn@ihug. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.co.com Page 101 of 107 Get the MTL Experience! .managetrainlearn. Neil Fleming. Aural.nz www. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is.Manage. This site from New Zealander.
you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. or adapted. For me. If you really want to push the boat out. They can be used. and Nuclear Holocaust. corporate managers. or the local scout troop. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. Site Home Address: http://www. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. any of which could easily account for half a day‟s training. Learn! 2010 96. For example. Survival On The Moon. activities and exercises. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. whether you‟re working with colleges. for any experiential learning course.Manage.wilderdom. there are all the classic teambuilding games such as Lost At Sea. this is a treasure trove of training and if there were such a thing.com/games Email Address: james@wilderdom. And trust activities such as Sherpa Walk and Human Ladder. Click.managetrainlearn.com www. I could happily spend hours on this site.com Page 102 of 107 Get the MTL Experience! .
Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Click. Site Home Address: http://www. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.managetrainlearn.Manage. Learn! 2010 97. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. there were articles. and cartoons.com Email Address: tjohnson@workforceonline. a Dear Workforce agony aunt.workforceonline. Then there are all sorts of additional free features. a forum.com www. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. newsletter.com Page 103 of 107 Get the MTL Experience! . When I last looked. topic channels. a news poll.
if you‟ve had a problem. Click.com www.Manage. Site Home Address: http://www.com Page 104 of 107 Get the MTL Experience! . Learn! 2010 98.workworries.com Email Address: info@workworries. then Work Worries is the place to visit. Bullying.managetrainlearn. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. There are over 1200 articles and resources to choose from with headings like Bad Bosses. There‟s also a discussion forum where you can let off steam. then so has someone else who now has an answer. It‟s based on the idea that all workplace problems are caused by people and that. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. The original feature that I like about this website is the Vault. and Office Politics.
Recruitment. unusually. A large number of the books are MBA notes. Learn! 2010 99. Training and Development. Assessment Centres. Policy and Procedures. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Here you‟ll find a huge list of books under different categories such as HRM. and Teambuilding.xageconsulting. Leadership and Management. Don‟t Guess Your Way to Success. an office based in Vietnam. Performance Management. Click. HR Planning.Manage.com Page 105 of 107 Get the MTL Experience! .managetrainlearn.com/ Email Address: Karen@xageconsulting. Titles include: The Definitive Book of Body Language.com www. and The Psychologist‟s Book of Personality Tests. It‟s a true management library. It is run by Karen Davies and Gary Malcolm with. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. The free downloadable library on the site is the real draw. English Brainstormers. Job Analysis. Summary of Free Resources: large collection of e-books Site Home Address: http://www.
zigziglar. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. There are a few great free offerings to be found as well. Fleas and Pump Handles” when you sign up for the newsletter. Click.com Email Address: info@zigziglar. his short training courses are called Ziggets. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. then you can‟t do much better than copy Zig. You don‟t easily forget the name or the clever way in which he uses the name as a brand. and every day there is a new Zig Quote of the Day. and all you‟ve got going for you is you.Manage. including a self-talk card and a performance planner.managetrainlearn. But if you want to find out how to turn yourself into a distinctive brand. Zig Ziglar is a motivational speaker and trainer. What sets him apart from the rest is that he knows how to stand out. Learn! 2010 100. For example.com www.. much like many of the others in this book. his forum is called Ask Zig!!.com Page 106 of 107 Get the MTL Experience! . Site Home Address: http://www.
visit http:/ww. For more digital publications on management and personal development. enter our prize quiz.com Page 107 of 107 Get the MTL Experience! . get your surprise bonus gift. Click.managetrainlearn.Manage.managetrainlearn. get instant downloads of FREE products. Learn! 2010 Thank you for reading and using this book. visit our website at http://www. and much more. For a very special learning experience.managetrainlearn. This is learning like you always dreamed it could be.com www. Here you can learn about the 20 skills you’ll need for success in the 21st Century. subscribe to our weekly newsletter.com.
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