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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Discovery Health Channel 30 25. 33.managetrainlearn. Big Dog and Little Dog's Bowl of Biscuits 19 14.com Page 4 of 107 Get the MTL Experience! . 34. A Better Workplace 9 4. Be a Better Manager 16 18. Basic Learning Systems Inc 17 12. Aimm Consulting 13 8. Anecdotage 15 10. 36. 1000Ventures 7 2. 21. Executive Coaching Studio 37 32. Customer Service Training 29 24. 18 Better Workplace Now 13. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 35. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 20 15. 26. 33 28. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Click. Customer Service Manager 28 23. 29. 16. Accelerated Learning 10 5.Manage. 27. 12Manage 8 3. 30. 17. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Action Leadership 12 7. 37. 20. 24 19. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Accel-Team 11 6. All Business 14 9.
41. 54 49. 64. 50. 47. 61. 70 65. 71 66. 67. National School Board Association 63 www. Learn! 2010 38. 77. 73. My Name Is Scott Human Links 48 58. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 46. 70. 53. 51. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 47 42. Click. 45 40. 72.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43.com Page 5 of 107 . 56. 68. 54. 52. 76. 55. 39. 63. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 71.Manage. 48. 79. Human Resources About… 49 44. 74. 60. 75. 62. 64 59. Institute of Silly and Meaningless Sayings 50 45.managetrainlearn. 69. 78.
com Page 6 of 107 Get the MTL Experience! . Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 90. Learn! 2010 80. 92 87. 82. 89. 86. 91. 98. The Improvement Encyclopedia 89 84. 100. 97. 96.managetrainlearn.Manage. Value-Based Management 100 95. 93. Click. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 85. 92. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 88. 81. 99.
com Email Address: firstname.lastname@example.org.Manage. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.success360. And lots of fascinating original stuff too. It links to two of his other sites at www. connections and advice Site Home Address: http://www. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. Learn! 2010 1. It reminded me of an interactive mind map.com and www. In fact. It‟s sure to brighten up your day. Don‟t ask me what‟s here because the answer is. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.1000ventures.1000advices. Everything. Click.com. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in.com www.com Page 7 of 107 Get the MTL Experience! . 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.
com Page 8 of 107 Get the MTL Experience! . It‟s like an internet in an internet just for managers. there‟s also a management news section giving links to all the latest management gossip. When I last looked there were over 1500 easy-to-access entries. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. and Korean).com www.com Email Address: info@12manage. Japanese. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. Chinese. and a forum. This site is a formidable resource.12manage. At its core is an A to Z dictionary of management methods. At first. Since you can add your own entries to the dictionary. a list of courses being run (to which you can add your own). I thought it was because you can translate any page into any one of 12 languages (including Arabic. Click. models and theory.managetrainlearn. In addition to the dictionary.Manage. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. the chances are the number is much higher by now. Site Home Address: http://www. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. Learn! 2010 2.
managetrainlearn. but it is full of great content for anyone interested in making their workplace a better place. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. Then there are toolkit. colourful. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. “Nature‟s Leadership Lessons”.html to the site address) massive list of resource references.html. and tools sections. describe_coworkers.abetterworkplace. or trendy. senseless acts of immaturity (eg “Skip rather than walk”). But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. and “Measuring the Mirth”. Site Home Address: http://www.html. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. tips. Learn! 2010 3. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).com Page 9 of 107 Get the MTL Experience! . (my pick of which is the phrase: “That is so not going to happen”). Daniel lists the things you shouldn‟t say at work.com www. and dysfirmations.com Email: info@abetterworkplace.Manage. Click. It‟s not fancy. Where to start? Well.
Mathematical. It did! Summary of Free Resources: learning style profile. Intra-personal. Musical.com Page 10 of 107 Get the MTL Experience! . Learn! 2010 4.com Email Address: als@acceleratedlearning. Visual.managetrainlearn. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.Manage. Inter-personal. The questions are all straightforward.acceleratedlearning. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Click. Bodily. Accelerated Learning Free Learning Styles Test This is a lovely site. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com www. I know that I am linguistic and so was curious to see whether the test would come out right. (Linguistic. Site Home Address: http://www. and Naturalistic).
managetrainlearn. did you know that the base of this huge structure is only 7 inches from being a perfect square?). Summary of Free Resources: pdf articles on coaching. and employee development.Manage. Machine utilization. self-appraisal. Then there are detailed features on teambuilding. Click. One thing that‟s a bit different here is a set of Checklists. plus some well-presented explanations of time management. Learn! 2010 5. motivation. Site Home Address: http://www. (For example. Space utilization.com Email Address: sales@accel-team. and Interpersonal relations.com www. productivity and team development excellent and well-illustrated modules on teambuilding and motivation.com Page 11 of 107 Get the MTL Experience! . and coaching. They include Time utilization.accel-team. There‟s a history of employee productivity that will take you all the way back to the Pyramids. Accel-Team Advancing Employee Productivity There are some nice features on this site.
leadership makes the elephant jump. see every leadership challenge as a way of having people increase their knowledge. Summary of Free Resources: insightful leadership articles.” I like the concept that management trainers and management training should be kind.Manage. and leadership abilities.com Page 12 of 107 Get the MTL Experience! . I‟d willingly jump through hoops if he asked me. unlike management which involves simply the care and feeding of the organisational elephant. For me.com www.actionleadership. Yes. He goes on.com Email Address: brent@actionleadership. And that‟s why I think I like Brent Filson. courage. tenacity. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. Here Brent makes the point that. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. skills.managetrainlearn. Learn! 2010 6. Click. Site Home Address: http://www. And to cultivate that perspective you need kindness. I‟m not too sure exactly why I like his writing. “From now on.
Motivation. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. Site Home Address: http://www.com Email Address: email@example.com Page 13 of 107 Get the MTL Experience! . and Conveying Credibility.Manage. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. You‟re offered some examples of “always doing” this.aimmconsult. Click. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Learn! 2010 7. Then you score yourself.com www.managetrainlearn. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. The final score will give you a feedback on areas such as Delegation. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. or “rarely doing” this. which are great starting points for further self-development.
com Page 14 of 107 Get the MTL Experience! .Manage. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. There‟s advice on managing every aspect of your business. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Learn! 2010 8. One in a million. And sure enough there it was. Site Home Address: http://www. that‟s one million!) articles. blogs. but there is a huge amount of free material. guides and tips. many of the products on the site are only available through purchase. All Business Champions of Small Business This is an amazing site for anyone running a small business. Click. There are news reports. Of course.managetrainlearn. including employment and HR and business plans. There‟s everything you could possibly need to help you run an efficient business.com Email Address: info@allbusiness. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep.allbusiness. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.com www.
or just to entertain friends at the pub. Now. Site Home Address: http://www. name or keyword. Learn! 2010 9. Funny Stories If you‟re looking for an amusing story to add to a presentation. the database came up with 493 stories. then this is the place to visit.com Page 15 of 107 Get the MTL Experience! . illustrate a learning point. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. there‟s a useful search button that allows you to fine-tune your search according to a category. aphorisms. When I keyed in “Business”.anecdotage. Click. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). It‟s absolutely crammed with anecdotes.com www. Fortunately.com Email Address: editor@anecdotage. Anecdotage Famous People.Manage. perhaps more than you‟ll ever need to get to grips with. He sold over 2 million.managetrainlearn. and amusing stories. How about this one pulled out at random? It‟s about Japanese businessman. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms.
the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. Click on any of these and you get a selection of links.Manage. This website is particularly useful for managers in the UK. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas.com Email Address: info@beabettermanager. Click. Physical Resources.beabettermanager. There are also links to local resources around the UK. Seize Opportunities. Lastly. In the same way. These are: Strategy. If you register and log in.managetrainlearn. Learn! 2010 10.com www. It provides a list of industry sectors with links to their Skills Council. People. showing how learning a skill related to levels of performance. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. It has 15 questions and delivers immediate feedback. you can build your own personal collection of checklists. Information. Processes. and Financial Resources. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. Be a Better Manager Solve Problems.com Page 16 of 107 Get the MTL Experience! .
I made it to 354. Note where you got to. For the record. Click.basic-learning. you‟ll find out your reading speed. Site Home Address: http://www. it doesn‟t exactly test your comprehension. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. a business communications company run by Gloria Pincu. Learn! 2010 Basic Learning Systems Inc 11.htm to the site address) weekly business writing tips.com www. then spare a minute or two for this easy test from Basic Learning Systems Inc.com Email Address: gloria@basic-learning. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest.com Page 17 of 107 Get the MTL Experience! .managetrainlearn. and hey presto. Do You Know Your Reading Speed? If you want to find out how quick you read.Manage. Of course.
html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Tom‟s aim is to create better workplaces. “value-added”. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.com www. to compete. Imagine its ability to attract and retain talent. This is a card of 25 squares on which is printed a buzzword eg “empower”.com Page 18 of 107 Get the MTL Experience! . Where kindness rules. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Imagine its passion for serving customers.” Yea. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row.com Email Address: webmail@tomterez. Where teamwork comes naturally. Site Home Address: http://www.Manage. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Imagine the sense of mission and spirit of fun. Imagine the innovative power of such an organization. Learn! 2010 12. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.betterworkplacenow. Click. Where people eagerly use their brainpower. to thrive. “envision”.managetrainlearn.
Site Home Address: http://www. It‟s a massive resource and a lot of it is original. the art and science of leadership. and still look at. the learning process. is The History of Training. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. It‟s still as good as ever. Click. leadership and knowledge. and performance management. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning.nwlink.Manage.managetrainlearn. Amongst the goodies are: current training news. Don has a big German shepherd dog and a smaller companion. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. definitions of learning terms. It‟s the best around. learning. Summary of Free Resources: a massive resource on performance.com Page 19 of 107 Get the MTL Experience! . in case you‟re wondering about that title. But the one feature I remember from years ago when I first came across this site. By the way.com www.com/~donclark/ Email Address: donclark@nwlink.
There are 7 topic areas: Ask Our Experts. Practical Applications. Parenting Advice. I learnt how to use my body language at job interviews.Manage. Gender Differences. and The Business World.co. relaxed stance. Click. Learn! 2010 14. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. and how to convey sincerity and warmth with my face and gestures.co.uk www.com Page 20 of 107 Get the MTL Experience! .managetrainlearn. So. why mobile phone shop staff don‟t use desks. Personal Interaction.uk Email Address: janem@bodylanguageexpert. The Basics. in one tour of this site. and friendly gesture. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www.bodylanguageexpert. Cue: open smile.
brain games.com www. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). You can play Bumper Cows. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. Then you can view nicely-designed animations which uncover what goes on in your brain. Sound Sequence or Dunk Tank. quiz.Manage. A to Z glossary animations free half hour online course. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. brain teasers.positscience. Site Home Address: http://brainconnection. such as why you conceive a word in one part of your brain and utter it from another. Click.com Page 21 of 107 Get the MTL Experience! . Learn! 2010 15. There‟s a weekly brain bender to test your knowledge (which I got wrong!). to be honest. illusions.com/ Email Address: webmaster@positscience. the thing that always draws me back to this site is its collection of Brain Teasers.managetrainlearn. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles.
feedback forms. and Aesop‟s fables. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. Site Home Address: http://www. a glossary of training terms. management and business. quizzes. Shall I go on? I‟ve barely scratched the surface. Learn! 2010 16.com Email Address: ac@alanchapman. Click. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story.managetrainlearn. And templates of resignation letters. explaining how to read personality from your handwriting. induction training checklists. So just go and enjoy it! Summary of Free Resources: teambuilding activities. appraisal forms. McGregor and McLelland. time management planners. this is all free.Manage.businessballs.com Page 22 of 107 Get the MTL Experience! . models like those from Maslow. It has all the familiar. multiple intelligence tests training models and much more too numerous to mention. It‟s absolutely huge and covers everything you could ever need on training.com www. It even has a graphology test. the tree swing cartoons. But while others charge for a fraction of what‟s here. and not so familiar. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. Where Alan got the time from to produce all this beats me.
Government. Corporate Meetings and Incentives. Call Centre. and The Deal. Learn! 2010 17. The free professional trade magazines on offer include: Human Resource Executive. Presentations. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Internet.managetrainlearn. Click.com Email Address: info@business-marketing. Site Home Address: http://www. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.Manage.com Page 23 of 107 Get the MTL Experience! . Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. as well as in categories such as Education.business-marketing. and Transportation.com www.
com. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. Yet there is one hidden area of cost which has rarely been addressed: complexity. and a set of paperclip templates to keep the campaign fresh in your mind.businesssimplification.au www.com Page 24 of 107 Get the MTL Experience! .Manage. The only way to deal with it is to focus more effort on simplicity. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine. Learn! 2010 18.com. Site Home Address: http://www. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. a busy manager‟s complexity audit. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. Click. a Make It Simple poster.au Email Address: enquire@businesssimplification.” When you register here you get a free toolkit including a meeting planner.managetrainlearn.
an engineer who needs to connect theory to practice.Manage. and explanations. They probably account for over 3500 web pages of industrialstrength knowledge.org www. principles. quality toolbook. Feel and Do I am full of admiration for the author of this site. Believe. creating minds. techniques. hooked on the thrill of discovery. Site Home Address: http://www. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories.com Page 25 of 107 Get the MTL Experience! . improvement encyclopaedia. David apologises that his creations are done in his spare time. and thirdly a teacher who loves to pass on the aha‟s of what he knows. Click. Learn! 2010 19. No need to apologise. Changing Minds How We Change What Others Think.managetrainlearn. David Straker. In David‟s own words. The sites include: changing minds. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. he is first a learning junkie. and business articles. David. second.org Email Address: firstname.lastname@example.org. You‟re what the web‟s all about.
As Sidhartha says.Manage. HR. Each is a goldmine of information. Operations. Citehr Improving Organisations The CiteMan network is one of my favourite resources. Site Home Address: http://www. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. When I last looked there were over 50. “everything is available to everyone at no charge. Learn! 2010 20. Click. use it well!” Summary of Free Resources: massive network of management. and Jobs.citehr. General.com/ Email Address: info@citehr. Legal.managetrainlearn. ideas and resources. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory.com Page 26 of 107 Get the MTL Experience! . and Sales/Marketing. There are 7 networks – Finance.000 downloadable resources. The network now has hundreds of thousands of members from India where it is based to every corner of the world.com www.
Managing yourself better. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.com/ Email Address: info@coaching2grow.Manage.coaching2grow. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Working with difficult colleagues. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. They range from Feedback to Musts and Shoulds and Enemy No 1. and Influencing a tough boss.managetrainlearn. you can make notes on your thoughts and plans in a Personal Growth Workbook. Click. Learn! 2010 21.com www. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change.com Page 27 of 107 Get the MTL Experience! . As you work your way through the topics. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. You can use it as a standalone coaching tool or as a supplement to working with a live coach.
Surveys. Click. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news.managetrainlearn.com www. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. In a short visit.com Page 28 of 107 Get the MTL Experience! .customerservicemanager.com Email Address: info@customerservicemanager.Manage. Learn! 2010 22. There‟s one of the biggest lists of customer service articles I‟ve seen. and that lengthy waiting times are still the top frustration of customers. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. reviews. What else? Well. Tests. There are tons of great information on this site. And a series of useful aids. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. such as Customer Service Job Descriptions. there‟s a great free magazine and technical document subscription service with 16 products offered. that people in Poland are the most satisfied with customer service. and Scorecards.
com Email Address: info@telephonedoctor. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site.Manage. who‟s put together a library of video programmes on customer service. Summary of Free Resources: newsletter video previews.managetrainlearn. and “From Curt to Courteous”. you‟ll find 16 free previews of the videos. perhaps? No. Customer Service Training Deliver Today. it‟s a smashing site run by Nancy Friedman.com Page 29 of 107 Get the MTL Experience! . seriously.servicetraining.com www. “Five Forbidden Phrases”. to the point. On the link below. Site Home Address: http://www. Where you come when you‟re sick of customers. Amongst my favourites are: “Exploring the Rudeness Matrix”. and expertly presented by Nancy herself. They‟re all hard-hitting. Click. Learn! 2010 23.
the Locus of Control and Arbitration test. through Communications Skills. The preamble explains: This test assesses your locus of control orientation and your attribution style.discovery.html Email Address: info@discovery. Now off you go! Summary of Free Resources: free personality tests. Procrastination and Type “A” Personality tests. Site Home Address: http://health. partially agree/disagree.Manage." There are 10 statements with which you strongly disagree. You can get 31 free Basic Personality tests on this site.com Page 30 of 107 Get the MTL Experience! . Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. (They‟re all taken from the Queendom site. ranging from Your Anger profile. to Perfectionism.managetrainlearn. agree.com/tools/assessments. here‟s a true feast. you can succeed no matter what”. Learn! 2010 24. disagree. Click. or strongly agree. Here‟s an example of what you‟ll face in one of the set. so if you want more of the same. pop over there). "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).com www. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals.
reassuring and conversational style.managetrainlearn. Acemoney Lite. and Financial Statements. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). so a good free course on all things accounting is right up my street. Learn! 2010 25. Dave Marshall‟s Bookkeeping course fits the bill nicely. You‟ll find links to the Open Office suite of programmes. There are 7 lessons in the course. He has a nice friendly. Checkmate Plus. covering stuff like Debits and Credits. As well as viewing this free course. and Merchandise Inventory) as a guest and get the first lessons free.Manage. Payroll. Big E-Z‟s free trial version. Click.dwmbeancounter. you can also sign up for Dave‟s other courses (eg Special Journals. Site Home Address: http://www.com Page 31 of 107 Get the MTL Experience! .com www. There‟s another great free service that Dave offers: links to free business software. The General Ledger and Journals. and many more. I don‟t feel I‟m being talked down to and there‟s no jargon. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software.com/moodle/ Email Address: info@dwmbeancounter. Onestep Accounting. Lazy8 Ledger.
com www. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. Site Home Address: http://www. (You guessed: I like it!) Just read it.com Email Address: info@easytraining. as in the annual statement to the board.Manage.easytraining. It‟ll have you smiling to yourself one minute and nodding in agreement the next. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual.com Page 32 of 107 Get the MTL Experience! . as in the awards presentation or retirement bash. it‟s a great template for a superb presentation. (check out the almost imperceptible presentation techniques that are used). (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). Learn! 2010 Easy Training 26.managetrainlearn. It works on many levels. and it‟s a unique learning experience. or the procedural. Click. It‟s an astonishing testimony to an inspiring leader. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script.
Site Home Address: http://www.com www. cartoons.com Email Address: zev@empoweringmessages. It‟s all about empowerment (aka positivity). Now. There are empowering stories. Learn! 2010 Empowering Messages 27. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. a huge collection of positive news stories.empoweringmessages. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.com Page 33 of 107 Get the MTL Experience! . But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA.Manage. there‟s no hope for you! Summary of Free Resources: audio messages. Click.managetrainlearn. and some really inspiring articles. if that doesn‟t brighten your day. Free Empowerment Chats This is an uplifting site that should put you in a good mood.
com Email Address: feedback@entrepreneur. As the title implies. Site Home Address: http://www.com www. Learn! 2010 28. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. And there‟s a hand-holding guide to managing and growing your business. and magazine. features. from home-based businesses to franchises. As if all that weren‟t enough. there‟s an A to Z encyclopaedia of small business terms.com Page 34 of 107 Get the MTL Experience! . There are ideas galore on what kind of business to make money in. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. there‟s heaps of it here. For a start.Manage.entrepreneur.managetrainlearn. from raising money to taking time off. from finding an attorney to engaging new staff. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. Click. there‟s everything you could possibly need to know on starting a business.
you‟ll find a treasure-trove of resources for entrepreneurs. there were 348 items. Site Home Address: http://www.managetrainlearn. Learn! 2010 29.Manage. and a page of unique resources supplied by contributing experts. articles. training. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group.com/ Email Address: email@example.com. this is the site for you. At the start of the year. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads.com www. Click. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help.com Page 35 of 107 Get the MTL Experience! . These include videos. bios of famous entrepreneurs. On this site. and advice. advice. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads.
Learn! 2010 30.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. Click. and incisive articles. for instance.com Page 36 of 107 Get the MTL Experience! . They‟ll catch your attention too because they‟re very much to the point and memorable. newsletters and collection of negotiation gambits negotiating style self-assessment. But what caught my eye was his list of over 60 short sharp negotiating gambits.everyonenegotiates.managetrainlearn. Who.com Email Address: info@pbsconsulting. a monthly newsletter. If these gambits don‟t turn you into a powerful deal-maker. I‟ll eat my hat.Manage. Summary of Free Resources: articles. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. Site Home Address: http://www. Everyone Negotiates YIKES . including a test of your negotiating style. There are lots of free resources here on negotiating. It‟s not hard to see why. which he calls: “your premier resource for sharpening your negotiating skills”.com www. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent.
com Email Address: sean@executivecoachingstudio. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. friendly style are easy to read and easy to absorb. newsletter email course for executives. Click. you get “Making Things Happen”. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Learn! 2010 31. Site Home Address: http://www. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Beats those long journeys to training courses! Summary of Free Resources: articles.com Page 37 of 107 Get the MTL Experience! . then “Great Communication Skills are Part of the Top Executive‟s Armoury”.com www.Manage. After the first part which is an Introduction.executivecoachingstudio.managetrainlearn.
For each country. culture. Site Home Address: http://www.com Email Address: info@executiveplanet. what to wear. suitcase. you‟ll get advice from an expert along with facts about laws.managetrainlearn. and hotel booking. this site is an essential companion to your airline tickets. Executive Planet Cross-cultural Training If you do business around the world.com Page 38 of 107 Get the MTL Experience! . meaning you can register and update articles. and conversational do‟s and don‟ts. you get advice on: negotiating tactics. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.com www.Manage. Plus for each country. Click. Its main feature is a guide to business culture when negotiating in 49 different countries. making appointments. The site works like a wiki. Learn! 2010 32. how to address people. entertaining. and etiquette.executiveplanet.
Click. Communication. Teambuilding. And over 25. Presentation. It has over 100. including: Customer Service. and Top 10 Tips. Negotiation. It reviews everything that it archives which means you‟ll get only good stuff. The list just goes on and on.ezinearticles. In the Self-Improvement section.000 authors (also probably growing all the time). there are all the categories you could wish for if you are looking to extend or update your knowledge.com Page 39 of 107 Get the MTL Experience! . What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Here are a couple of statistics. For me. and Creativity.com www. the best article directory by far is Ezine Articles. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory.Manage. Coaching. you‟ll find Leadership. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. In the business section. This site is mind-bogglingly massive.managetrainlearn. Site Home Address: http://www. run by Christopher Knight. Change Management. Goal Setting. Learn! 2010 33.com Email Address: info@ezinearticles. Time Management. Motivation.000 articles (and probably growing all the time).
Click. But on the site you can see the current edition for free and read selected articles.com www. Essentially. The one I like most is Fast Take. For those of us too busy to spend every day surfing. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.fastcompany. Fast Company How Smart People Work Fast Company is one of the original business information websites. you can subscribe to some very useful newsletters. Then.com Page 40 of 107 Get the MTL Experience! . For a start.com Email Address: pr@fastcompany. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. a fast feast. You can also browse their massive archive of past copies. Fast Company is a monthly business print magazine that you can subscribe to.Manage. But that‟s nowhere near all they do. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows.managetrainlearn. which is a weekly roundup from the Web. of course. mine‟s not there) and Top 10 Bosses From Hell. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. a directory of businesses in your area (States only unfortunately). Site Home Address: http://www. Learn! 2010 34. All in all.
As an example. Fenman! Summary of Free Resources: huge range of training products with many free samples.co. called Danger – Talent Zombies! Thank you. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. you‟d have a huge library of valuable material.managetrainlearn. That took me to a page with 8 big products of which I was able to download samples from 4. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. this is what I did.com Page 41 of 107 Get the MTL Experience! .uk www. How to run an Assessment Centre. Learn! 2010 35. I clicked on just one of their 25 categories. There‟s so much information that if you downloaded everything that‟s available.Manage.uk Email Address: service@fenman. Recruitment. Site Home Address: http://www.co. They are now a formidable presence on the Web. and an exercise on identifying employees with talent. Selection and Induction. Click. an Induction Toolkit.fenman. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.
Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Incidentally. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them.com www.Manage.com Email Address: rbenson@firststepstraining. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Site Home Address: http://www. For example.com Page 42 of 107 Get the MTL Experience! . Just pop on over and try them for yourself.firststepstraining. Learn! 2010 36.managetrainlearn. I won‟t tell you what you have to do in these games (they‟re far too complicated). Click.
managetrainlearn. You can try out all of the categories if you have Flash installed. audio. Site Home Address: http://www. Click.com Page 43 of 107 Get the MTL Experience! . TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.games2train. Quiz shows. Flash games. and Phone games. I scored quite well and I certainly learnt. There are 6 categories of games: Video games. The questions are the usual range of multiple choice and true or false but the graphics. I then got to choose who I wanted to be and who to play against and the game started. Learn! 2010 37. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Multiplayer games.com Email Address: info@games2train. I gave Quiz show a go and chose Sexual Harassment as my subject.com www. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games. Certification games. and design makes you really believe you‟re on a TV quiz show.Manage.
Click. In addition to the time tabulator. some research into the top time wasters. here‟s one from Pace Productivity. Learn! 2010 38. you can see a pie chart of how well you do compared to others. and research on time management.getmoredone. You can also enter your ideal profile to see where you want to be. of course. tips. Site Home Address: http://www. to family.com www. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment.Manage. That‟s. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. sleep and TV and so on. and interesting time management quotes.com Page 44 of 107 Get the MTL Experience! . if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. the site offers 10 time tamer tips. When you‟ve allocated your weekly hours.managetrainlearn.com Email Address: mark@getmoredone.
edu/leadership/database/index. Site Home Address: http://www. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. There are brief but fascinating bios of each leader. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Clarence Birdseye. for example. Gilbert Colgate.managetrainlearn.hbs. For non-Americans.com Page 45 of 107 Get the MTL Experience! . Click.html Email Address: news@hbs. there will be some unfamiliar names on the list. Learn! 2010 Harvard Business School 39. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Did you know.Manage. but most people will recognize people like Elizabeth Arden.edu www. and Hugh Hefner.
just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Or how about “Say thanks before it‟s just a memory”. Finally.com www. the headings of these articles are immediately grabbable. There‟s “The heart of education is the education of the heart”. But I keep a special place for Harvey Mackay. Enjoy! Summary of Free Resources: management articles.Manage.com Email Address: harvey@mackay. he‟s just a great writer.com Page 46 of 107 Get the MTL Experience! . (Harvey knows we‟re all curious deep down). It‟s just that he tells such a good story. I reckon you‟ll learn a lot from this site. Yep. Then there‟s the content. Or “Some squares are really sharp”. If you want to know what I mean. And then he draws some universal truths out of these stories that help us take home the message. Learn! 2010 40. You just have to read his stuff. Many of these articles kick off with fascinating stories of successful business leaders or managers. For a start. Site Home Address: http://www. read the articles on this website.mackay. Click. And he packs a big message in the shortest possible space.managetrainlearn. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites.
Scott is still young. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere.Manage.com www. And then I realised that this isn‟t true.com Page 47 of 107 Get the MTL Experience! . My Name Is Scott Stick Yourself Out There In my review of this site. Hello. Learn! 2010 41. take a look at his other video site and consultancy site. has a suite of websites. He‟s already got a great present! OK.com Email Address: scott@hellomynameisscott. Click. I was going to say that a great future awaits Scott Ginsberg. but he has already written 7 books. (Apparently.hellomynameisscott.) The theme behind Scott‟s ideas is Approachability. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. Another is his comfort around using modern technology to build customer relations. My Name is Scott website. One of them is the idea that you shouldn‟t create customers. There are over 700 of them.managetrainlearn. you should create fans. Many of Scott‟s themes really chime with me. he also has a nametag tattooed on his chest. If you can‟t get enough of Scott on this site. It underlies his Hello. launched his own interactive TV. is a regular columnist. and has made a brand out of a nametag.
com www. Site Home Address: http://www. use it. Wherever you are.Manage.managetrainlearn. (from training needs to climate. links. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. Click.com Page 48 of 107 Get the MTL Experience! . a wide range of managerial tests (eg Manager in a Fix). news and jobs) are a wide set of personality tests. a range of audits. Amongst the many free goodies on offer here (along with the articles. thinking skills to job satisfaction) and some general knowledge tests. Summary of Free Resources: management articles tests forum.humanlinks. forum.com Email Address: query@humanlinks. Learn! 2010 42.
here including “Recruit and Hire the Best”. Employee Recognition. As with all About sites. and Success at Work. the “must reads”. Site Home Address: http://humanresources. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. and Teambuilding. On the way they tackle Human Resources with guide Susan Heathfield. Learn! 2010 Human Resources About… 43. Employing People.managetrainlearn.com Email Address: info@humanresources.Manage. They start with 19th Century History and end up with Zoology. there are links to the most popular sections. Summary of Free Resources: Learning style profile Free policy samples. Motivation. then you‟re in for a great treat. Throughout the channel. checklists and forms Interview tips Job descriptions Free email classes. Communications. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. To help you through this wealth of material.com www.about. and the latest updates. Managing People. Susan takes you through 4 main areas: HR Basics. Click. Performance Management. Management/Leadership.com Page 49 of 107 Get the MTL Experience! . you‟ll find topics on Change Management. there are free 5-week email classes.about.
Site Home Address: http://www. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief.managetrainlearn. you can become a member of the institute and learn about the institute‟s history and purpose. albeit with a serious purpose. but great fun. roll of honour and list of “bored” members.com/~rpottinger/index. and my favourite pirate curse: “What care I.com Page 50 of 107 Get the MTL Experience! . a Bullshine generator for producing management speak.Manage. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. a list of hilarious workplace clichés. here‟s my favourite cliché: “He was in and out like a yo-yo”. Learn! 2010 44. There‟s a coat of arms (motto: Back to Quo Vadis). ISMS curser. For example. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. thou plump. Summary of Free Resources: bullshine generator. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. Click.btinternet.htm Email Address: Isms2002@btinternet. There‟s a swipe at management models. black-spotted pigeonfoot!” Odd. ISMS Babel translator carparktivity stickers. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously.com www. For a flavour of each of these.
leadershipnow. Site Home Address: http://www. Click. Learn! 2010 45. But there are 2 features that make this site just a little bit different. Summary of Free Resources: leadership articles newsletter book excerpts. For a start. This is a series of short one-minute reads on leadership subjects.com Page 51 of 107 Get the MTL Experience! .managetrainlearn. articles and a newsletter. Take a daily dip. The other valuable feature is a reading room where you can read excerpts from some of the best management books around.com Email Address: comments@leadershipnow. there‟s a feature called Leadership Minute. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes.Manage.com www.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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Carter calls the site a “complete. well V. Learn! 2010 49. Click. highly integrated library of management material”. to Z. There doesn‟t appear to be anything left out. Advertising and Promotion. Then you move through Icebreakers and Group Matters.org Email Address: jalnes@mapfornonprofits. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web.managetrainlearn. Site Home Address: http://www. It‟s an amazing resource. say Group Skills. a true management help. Volunteers. the work of one man. And of course when you go elsewhere you have other links to explore. It‟s a real web of information. it has a bias towards non-profit organisations.com Page 55 of 107 Get the MTL Experience! . (By the way. And it‟s hard to argue with that. Carter McNamara.Manage.com www.) Let‟s see what happens when you explore one topic. It covers everything in business from A. Summary of Free Resources: encyclopaedia of management. to General Resources and Related Library Links. You start with an introduction and a set of links to outside sites.managementhelp. I was astounded then and still am now.
Click. To Manage Divine”) and hand it out to your delegates on your next training course. Then there‟s an A to Z glossary of management terms. there‟s a massive collection of articles in the Knowledge Bank.managerwise. For devilment. neatly categorised into sections such as Coaching.com Page 56 of 107 Get the MTL Experience! . you can buy the T-shirt with that slogan on (“To Work Is Human.managetrainlearn. Culture. As a bonus. Summary of Free Resources: massive collection of management articles glossary of management terms.com Email Address: admin@managerwise. I selected “Q” and got “Quick Ratio” and “Quality of Work”. and employment law sites around the world. Manager Wise To Work is Human. The one I checked on Motivation has some really well-chosen subjects. Learn! 2010 50. portals. management publications. There are also links to universities. Site Home Address: http://www.Manage. Innovation.com www. To Manage Divine This is nothing short of a management supersite. Where to begin? Well. business schools. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. Motivation and so on.
including E-learning courses. Learn! 2010 51. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. 1-day Course Plans. Step-by-Step pocketbook guides. Thinking Skills. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Manuals for Trainers.com Page 57 of 107 Get the MTL Experience! . and a library of free e-books.com Email Address: eric@managetrainlearn. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. Site Home Address: http://www.managetrainlearn. MTL provides a range of online products.managetrainlearn. They range from Appraisal and Assertiveness to Teambuilding. To help you and your organisation learn these skills.com www. Click.Manage. Time Management and Training Skills.
the theme was Balance. in the week I checked it out.net www.Manage. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.com Email Address: email@example.com Page 58 of 107 Get the MTL Experience! .mhmail. When I looked. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. the best bit is. Learn! 2010 52. Site Home Address: http://www.managetrainlearn.” It‟s a nice way to do some useful self-improvement each day and. Other resources on this site include Jeanie‟s guided meditation tapes. it‟s free. For example. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Click.
and accelerate your own healing. Learn! 2010 53. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”.silvaultramindsystem.managetrainlearn. Plus. pull creative ideas out of thin air. This programme shows you how to reach the alpha level of relaxation.com Email Address: support@silvaultramindsystem. creative and deep relaxation. Site Home Address: http://www. open up your mind. this is the site to come to. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential.com Page 59 of 107 Get the MTL Experience! .Manage. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. an optimal state of being in which your right and left brains are working together and you are in a state of total. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.com www. founder of the Mind Power System. Click. Go on. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva.
called Career Excellence Club. for access to all the materials. instantly available Each year. Learn! 2010 54. Click.000. Here you can learn hundreds of essential management skills.managetrainlearn. and a forum. MindTools. interviews with experts.com/ Email Address: firstname.lastname@example.org helps more than 10.000 visitors learn the essential skills they need for an excellent career. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.com www. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. Mind Tools Online management and leadership training.com Page 60 of 107 Get the MTL Experience! .mindtools. Site Home Address: http://www. free of charge.Manage. There is also a members‟ area.
Now a few years on. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. Listening to the Customer. There are some 34 departments ranging from Aeronautics to Writing Studies. You could be a trainer and use the plan as a structure for your own courses. It‟s up to you how you might use this information. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. and Communications for Management. What you‟ll get on this course is a syllabus. This is how it works. It‟s up to you. Let‟s take as an example “Practical Leadership”. Learn! 2010 55. Site Home Address: http://www. here are the results: MIT Opencourseware. reading references. Or you could use the references as the basis for your own self-paced learning. Other programmes of interest to managers are: Advanced Managerial Communication. What you don‟t get. Click. is the actual lessons. obviously. Programmes are courses run in any particular semester. both in pdf.edu www. lecture notes and assignments.Manage. Negotiations and Conflict Resolution.mit.mit. the Massachusetts Institute of Technology made newspaper headlines. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources.managetrainlearn. calendar.com Page 61 of 107 Get the MTL Experience! .ocw.edu Email Address: info@ocw.
Click. The free gift offered on the site comes when you recommend the site to a friend.managetrainlearn. Site Home Address: http://www.45 minutes and can be played straight from your PC or an mp3 player. It lasts all of 25.Manage.mp3motivators. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com Page 62 of 107 Get the MTL Experience! . When I did this. Learn! 2010 56. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.com Email Address: email@example.com www. Considering what you‟d pay to hear either of these two speakers in person.
the different ways to communicate. and quite a big section on dealing with conflict. Learn! 2010 57. Maybe they have something in mind? Summary of Free Resources: leadership course.com Page 63 of 107 Get the MTL Experience! .org/sbot/toolkit/PandLDev.managetrainlearn. Although it‟s aimed at school governing bodies.org www. Site Home Address: http://www. the lessons have universal appeal to managers and leaders in any organisation.html Email Address: itte@nbsa.Manage. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.nsba. Click. There‟s good stuff on the qualities that make up a leader.
After submitting your answers. which is quite instructive. Learn! 2010 Negotiation Enterprises 58. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them. All the questions are case studies.Manage. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.managetrainlearn.com Page 64 of 107 Get the MTL Experience! . you get the correct versions and a rationale.com www.sabonline. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Site Home Address: http://www.com Email Address: info@sabonline. Click. Summary of Free Resources: negotiating skills test.
com www. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.managetrainlearn. Site Home Address: http://www. Learn! 2010 Negotiator Magazine 59. It‟s absolutely massive. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation.Manage.negotiatormagazine. in which these two men doubled the size of the USA overnight for the price of $15 million. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. There‟s no fee so it‟s a resource you can wander around at will. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.com Page 65 of 107 Get the MTL Experience! . Two entries are currently topping the list. And it‟s all the work of one man. The first was what John calls the King Solomon Maternal Claims Dispute. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Click. John Baker.com Email Address: editor@negotiatormagazine.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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overwhelmed.com Page 69 of 107 Get the MTL Experience! .co. A nice touch was also that you can bookmark pages and add your own notes. Everything possible is included from 360 Degree Assessments to Diversity. if you‟re a manager who‟s stuck.peoplealchemy.co. using their search facility or just going where the mood takes you. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. You need answers.managetrainlearn. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. the portal is offered free to charities. who isn‟t?). Everything I saw was superbly written and presented. or under pressure (OK. Empowerment to Violence and Aggression. making mistakes. Learn! 2010 63.uk Email Address: enquiries@peoplealchemy. then you don‟t need training. and if this wasn‟t enough. This enables you to access the full version and wander all over the place. It‟s a great resource and they offer a Free Trial for 15 days. Oh.uk www. Click.Manage. OK.
the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. This site has a huge number of links to different optical illusion sites (though. Others use the Necker cube. or quick power learning interludes. the rabbit/duck.htm Email Address: Acp103@psu. And you can use them in a wide range of change programmes as great icebreakers. Summary of Free Resources: optical illusions. Site Home Address: http://psych.psu. They‟re fun to play with or just to work out for yourself. Click.com Page 70 of 107 Get the MTL Experience! . And others mix numbers and letters as in the “Is it 13 or B?” picture.managetrainlearn.edu www.Manage. some of the links are now dead). Some trainers use the famous “old hag-young queen” image. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. Learn! 2010 64. being rather old.edu/clip/Perception. and the facing vases/faces.la.
personal-development. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site.com Page 71 of 107 Get the MTL Experience! . Aaah. Site Home Address: http://www. Learn! 2010 Personal Development 65.managetrainlearn.com www. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. There are nearly 250 articles to choose from. As an example of the folksy nature of these writings. Say goodnight. and end up with Wisdom Words and Worry.Manage. steer right through Learning and Leaders. So we start with Abstinence.com Email Address: stevemoor@personal-development. move on to Change and Complaints. Click. neatly arranged in A to Z fashion according to personal development themes.
Creating Wealth. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. Learn! 2010 66.Manage.com Email Address: coach@philiphumbert. Oh. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Kodiak. Site Home Address: http://philiphumbert.com www.com Page 72 of 107 Get the MTL Experience! . He does things that bring him joy and contribute value to others. and Making Money. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. audio tapes and top 10 lists. Personal Eco-Systems. The free goodies include 3 free e-books: Goal-Setting 101. Click.managetrainlearn. and I also like Philip because the most important stuff on his bio is his dog. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.” Philip shares a lot of his philosophy and ideas on this website of his.
In addition.com Email Address: info@positive-club. then this site will shower you with great motivational literature. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. a free 7 Eternal Laws CD. Learn! 2010 67. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. including some classic self-improvement books. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”.com Page 73 of 107 Get the MTL Experience! .positive-club. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”.managetrainlearn. Now if none of these don‟t put you on cloud nine. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. a really neat little positive boost trick that only a computer can deliver. Site Home Address: http://www.Manage. there‟s a lovely relaxing slideshow from Kahlil Gibran. and a massive dictionary of self-affirming quotations from Abundance through to Youth. And many more besides.com www. All free. Click.
Click. and “The Future of the Pork Sausage Market”.com Page 74 of 107 Get the MTL Experience! . Where to begin? Well. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. conversational style.managetrainlearn. Topics include What to Wear and Dealing with Investors. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.uk www.Manage. And lastly. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. there‟s some great advice on how to deliver your presentation.uk Email Address: editor2007@presentationhelper. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.co. Next. Learn! 2010 Presentation Helper 68.co. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. There are also quick links to the free Powerpoint viewer and trial version of the real thing. “Ancient Egyptian Mummification”.presentationhelper. told in an easy-to-read. Site Home Address: http://www. first off. and a template builder. funerals and retirements. seasonal.
or the topic. descriptions. Theory X and Y.Manage.com Page 75 of 107 Get the MTL Experience! . Summary of Free Resources: Collection of management models Site Home Address: http://www. it can also be of value to those who want to develop their knowledge of management ideas. pros and cons. and references. Click. The models themselves are displayed graphically with details of their characteristics. It comprises a collection of 64 models which can be accessed be a search of the model name.com Email Address: email@example.com. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.provenmodels.com www. you can browse the model book. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. and Fayol‟s 14 Principles of Management. Alternatively. Learn! 2010 69. You can add your own comments. the author name.
robinsharma.managetrainlearn. Site Home Address: http://www. These will really motivate you as you walk or drive along. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Click. that‟s the person I‟ll always think he is. The chief free resource on this site is a collection of audio podcasts.com www. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari.com Email Address: al@robinsharma. but as the name of his bestselling book. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).Manage.com Page 76 of 107 Get the MTL Experience! . Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. Everything he touches seems to turn to gold. In all there are nearly 40 broadcasts in the archive. Learn! 2010 70.
Click.com Page 77 of 107 Get the MTL Experience! . entertaining. and tells a very good story. you‟ll also get a set of 23 articles on power negotiating.com Email Address: dawsonprod@aol.Manage. Learn! 2010 71. He‟s practical. This site will show you Roger in action both on audio and video. “Flinching”. Summary of Free Resources: audio and video excerpts articles on negotiating.rdawson. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com www. Plus. and “Money is not as important as you think”. including: “Ask For More”.managetrainlearn. Site Home Address: http://www.
Both sites will give you access to some of Ron‟s excellent free material. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. There are great videos which will show you why Ron is such a draw when presenting.com Email Address: firstname.lastname@example.org. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Click. He has reached more than 3 million people with his high-energy and high-content presentations. a free Customer Service Training Library. And. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.managetrainlearn.Manage. Learn! 2010 Ron Kaufman 72. as if this wasn‟t enough.com www. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.com Page 78 of 107 Get the MTL Experience! .
Learn! 2010 73.managetrainlearn.co.Manage. To get a feel for some of the tips. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.uk Email Address: info@saladltd. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.co. and “Power chunking”. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).com Page 79 of 107 Get the MTL Experience! . Click.saladltd. They‟ll enhance your communications and make you a stronger influencer. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Site Home Address: http://www. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. “Wave goodbye to hesitation”.uk www.
they also run a monthly prize competition with the winners receiving a free course. Because they are also promoting their own offline courses. What makes them really outstanding.uk www.com Page 80 of 107 Get the MTL Experience! . Learn! 2010 74. they offer 13 courses that can be accessed from their website pages. Click. as well as more familiar management courses. though. On each of the topics in their courses. These range from PRINCE2 to Six Sigma. They care about effective training and that means listening to their clients and course participants.uk/ Email Address: contact@siliconbeachtraining. and Social Media.co. or submit a comment of your own. share the topic on your social sites. is the range and depth of free resources on their site. To start off.managetrainlearn. Summary of Free Resources: Free courses from their website Free monthly competition. Site Home Address: http://www. Photoshop.siliconbeachtraining.Manage.co. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. you can follow up on tags (to see related items).
Manage. however. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. games. Skills Converged Training Material on Productivity.com Page 81 of 107 Get the MTL Experience! . Summary of Free Resources: Free training resources on exercises. These include trainer‟s notes. What makes this more than a training shop. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn. exercises. all of which can be customised to suit your own particular training needs. Click. workbooks. is the wealth of free material on offer. Learn! 2010 75.skillsconverged. You get all the instructions along with the item which are usually well-illustrated.com/Home/tabid/229/Default.aspx Email Address: support@skillsconverged. A great giveaway for training and learning. slides. Site Home Address: http://www.com www.
and stretching.stressbusting. meditation.uk www.managetrainlearn.com Page 82 of 107 Get the MTL Experience! . Summary of Free Resources: Articles. from Dr Roger Henderson.co. or via the type of remedy eg a link to another area or product. Send me to the relaxation couch now. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Then there is the Stressbusting channel with a variety of short programmes on relaxation. Learn! 2010 76. And the Directory offers a good set of links to more specialised areas. Click. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. advice and tests on stress busting. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. Site Home Address: http://www.uk Email Address: email@example.com. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. I liked in particular the idea of “Firebreaks” around your busy day.Manage. There are really interesting articles.
then this is the place for you. The focus on this entire site is success. Plus a demo of a Life Organizer that plans your personal success. (and who doesn‟t have some kind of desire for their own success?). these are pretty amazing. to which you can add your own items.com Page 83 of 107 Get the MTL Experience! . and I forgot.bz/ Email Address: info@success. Oh. And email tips. But what about the free resources? Well. Site Home Address: http://www. Learn! 2010 77.success. there‟s a great selection of e-cards that you can send to your contacts too. Click. Then there‟s an amazing article directory. For a start you can download a free CD and MP3 of “The Secret”. quotes. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters.Manage. and powerwords. Success. quotes. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. in fact.bz Your Path to Success If success is important to you in life. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. coaching courses.managetrainlearn. I think. software and videos. Plus audio programmes. Success guaranteed.bz www.
Love and Relationships. blogs. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. or simply daily logging in (5). It is a resource. and Lifestyle.com Page 84 of 107 Get the MTL Experience! . and a place to learn. As a reward for gathering points. Once you‟ve registered.selfgrowth. you can be featured on the site and offered prizes. You can access experts in each of these areas.managetrainlearn. Learn! 2010 78. sets of articles. newsletters. events. Click. As an encouragement to participate.com Email Address: webmaster@selfgrowth. The site has 6 areas: Success Skills. and products. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Site Home Address: http://www. you can develop your own member pages and connect to others through chat. adding an article (50). Health and Fitness. instant messaging. Spirituality.Manage. Mental Health. a community. Money and Careers. members can earn user points for all their activity on the site. including adding an expert page (100 points).com www. and discussion boards. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.
I scored highest on Gaining Autonomy which for me was spot-on. Learn! 2010 79. Targeted Learning Engaging the Collective Genius of People This is a neat little site. The great thing about the site. Click.com Page 85 of 107 Get the MTL Experience! . it has a landscape website not a down-the-page portrait one. Being the Expert. Achieving Stretch. probably because the company is located in Utah. is the link to the Making a Difference workshop. you get the results which score your responses according to one of the following: Gaining Autonomy. Fostering Innovation. The assessment now allows you to devise an Action Plan. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. Leading Others. Great fun and highly innovative. Serving Others. This is a series of 28 questions about your career objectives and values. Ensuring Security.com www. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. For a start.targetedlearning. and Maintaining Balance.com/e-learning Email Address: info@targetedlearning. And then it uses a mountain background. Once you‟ve completed the whole set of questions. though.Manage.managetrainlearn.
You can take them on your IQ.com Page 86 of 107 Get the MTL Experience! . on your career choices.managetrainlearn. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Site Home Address: http://www. Click. testing.com www.com Email Address: info@testcafe. on assertiveness. and on your personality. Learn! 2010 80. Summary of Free Resources: tests and self-assessments. on teamwork. Test Café Brain Tests This is one of the best sites around for taking tests. on time management. As an example. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete.Manage. Testing.testcafe.
about Patti and her work. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. or. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. Site Home Address: http://www.Manage.com www.managetrainlearn. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. That‟s not all. in her words. detect change.com Page 87 of 107 Get the MTL Experience! .thechangeagent. Click. Let Go”. Learn! 2010 81. Summary of Free Resources: articles on change management.com Email Address: patti@thechangeagent. It‟s in the form of a spy file.
documents and other useful tools to share with the rest of the community. Disney Leadership. Click. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. This means that leadership experts and practitioners from all over the world can collaborate with each other. blogs.theleadershiphub. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. emailing within the platform. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.com www. uploading their own video clips. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.managetrainlearn. and one I particularly like. messaging each other. documents on leadership Site Home Address: http://www. Be Entertained.Manage. Some of the groups on the site include: Professional Voice.com/ Email Address: info@theleadershiphub. Be Inspired.com Page 88 of 107 Get the MTL Experience! . The site is based on Web 2.0 tools with members writing their own leadership diaries. videos. Learn! 2010 82.
and “Fault Tree Analysis” and. Site Home Address: http://www. creatingminds. if this is your sort of thing.Manage.com www. end up with “Z-Chart” and “Zenbara”. Summary of Free Resources: articles on quality and improvement. Click. each with a page containing descriptions of tools and terms about improvement and quality. ranging from original Japanese terminology to Six Sigma frameworks. Learn! 2010 The Improvement Encyclopedia 83. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. a companion to changingminds. “Chumbo Chart”. you can start with the “A-O Diagram” and journey through “Bell Curve”. This one is “a long list of around 400 items.htm Email Address: firstname.lastname@example.org Page 89 of 107 Get the MTL Experience! .” So.managetrainlearn. and qualitytools (which you‟ll find elsewhere in this book).syque.com/improvement/a_encyclopedia. Hats off to David for another amazing encyclopaedic resource.
a bitter-sweet story of how nobody sees you when you really succeed.thelogicofsuccess. newsletter. and free e-book on success. Read and be entertained! Summary of Free Resources: video excerpts articles. (You can see him in action on this site in 4 video excerpts.com Page 90 of 107 Get the MTL Experience! . and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. Motivation with Intelligent Content This is Victor Gonzalez‟s site. through “The Winning Mindset of a True Leader”. Site Home Address: http://www. There are 62 of them and they‟re all written the way Victor speaks: highly personal. Click. They range from “My First Trophy”.) What makes the site worth a visit is the special collection of articles on success.com Email Address: victor@thelogicofsuccess. which is summed up as: “never try to win”. Learn! 2010 The Logic of Success 84. Victor is an American motivational speaker who is very entertaining.managetrainlearn.com www. conversational. direct. and instructive.Manage.
Manage. In fact. HR. this is as good a place to start as you‟ll find. Click. and other categories that will shoot you off to even more resources elsewhere on the Net. Learn! 2010 85. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. There are Finance. a Knowledgebase. Then there are links to Publications. Summary of Free Resources: glossary of management terms articles galore on management. if you ever need to look something up about management.managetrainlearn. and a Daily Knowledge Special. sending you off in all sorts of explorations. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. Which makes this section alone a great research tool.de www. For a start.themanager.org Email Address: info@reckliesmp. Site Home Address: http://www. it has a wonderful glossary.com Page 91 of 107 Get the MTL Experience! . Marketing.
com www. Dan West. Learn! 2010 The Workplace Doctors 86. Lists to Hang Up at work. Dear Doc… This is an off-beat work-related website run by William Gorden.workplacedoctors. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. such as “Help! I Can‟t Spel”. in “Management Without Logic”. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Click.com/ Email Address: danvwest@msn.Manage. there‟s a very amusing section that includes: some of the crazy things managers say. Site Home Address: http://www.com Page 92 of 107 Get the MTL Experience! . and a comparison between work and prison. In addition.managetrainlearn. and Tina Rowe. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Here you‟ll find answers to questions that really bother people at work.
eg on facilitator characteristics. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Click.com Page 93 of 107 Get the MTL Experience! .Manage.com Email Address: thiagi@thiagi. quizzes. puzzles and guides training resources. Learn! 2010 87.com www.managetrainlearn. for short). Project Life Cycle. Site Home Address: http://www. and e-learning. Just go and play! Summary of Free Resources: games. to name just a few.thiagi. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. TV game shows. trivia puzzles email games. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. And there‟s a lot of free fun training on the site.
Manage.managetrainlearn.com www.com Page 94 of 107 Get the MTL Experience! .thinkingmangers. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. both outstanding writers. Site Home Address: http://www. There is also a huge library of management material. there is a Resources section linking to a big database of other sites and companies.com Email Address: info@thinkingmanagers. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. there is a wealth of material on this site. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. a Media Watch which summarises the headlines of the world‟s top business publications. consultants and thinkers in their own right. Click. Unusual and original features of the site are various newsfeeds on management topics. Heller is the founder of the magazine. Finally. As you would expect from two such luminaries. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. Learn! 2010 Thinking Managers 88. and an update on the world‟s top companies. Summary of Free Resources: Management library Blog watch Media watch Links library.
provoke you. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. Site Home Address: http://tickledbylife. Click. comments and much more.managetrainlearn.com will surprise you. inspire you and wow you with a host of free articles. puzzles. Learn! 2010 89. stories. jokes.com/index.Manage. interviews. games.php/ Email Address: info@tickledbylife. discussions. anecdotes.com Page 95 of 107 Get the MTL Experience! . wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. are you tickled by life? Tickledbylife. Cor. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com www.
Tom Antion Wake ‘Em Up Business Presentations. If you want to inject more pizzazz into your presentations.com/products/freebook.Manage. Click.antion. Learn! 2010 90.com www. Site Home Address: http://www. Tom Antion is a business speaker who also runs a range of seminars on other topics. It‟s huge. try it. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.htm Email Address: email@example.com Page 96 of 107 Get the MTL Experience! . It‟s printable online reading but if you want to buy the book you can. fun and memorable programs”. and has some very interesting ideas and techniques. 336 pages long.managetrainlearn. Oh. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.
com www. or dozens more. when I was just a humble HR manager. Spread them around. Years ago. “Take them. Have your way with them. Tom Peters. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. the Middle East. Send them to friends.Manage. from seminars in the States. Site Home Address: http://www. Romania. Spain. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. Use them. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. slides and pdfs on Peters‟ thoughts. Brazil. Plus. There are heaps of stuff here.managetrainlearn. or the nub of leadership.tompeters. Tom implores us to use these resources. For here on Peters‟ site. or transformational change. He is far more than a motivational speaker. Peters is a legend in his own lifetime. Click.com Page 97 of 107 Get the MTL Experience! . But now of course the cost doesn‟t come into it. he shakes up enterprises to re-think what they do. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free.com Email Address: info@tompeters. You can discover what the great man thinks about interviewing excellence. Learn! 2010 91. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. and more. I used to think. or innovation.
trainerbubble. Metaphors. Summary of Free Resources: Samples of training materials. Customer Care. Learn! 2010 92. you qualify for a free training pack. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. including Business Development. seminars and workshops.Manage. simple to follow and easy to access. Plus.managetrainlearn. and Health and Safety. Site Home Address: http://www. if you are a UK charity. Lateral thinkers. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. As well as this service. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers.com/default. Communication. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. They also provide consultancy and bespoke services.aspx Email Address: customercare@trainerbubble. Click. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses.com www. A great training resource.com Page 98 of 107 Get the MTL Experience! . whilst remaining affordable.
there are 3 more free courses on Communications. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. And that just scratches the surface. For starters. Plus. what you want in life and how to consciously transform your life for the better.com Email Address: info@trans4mind. Site Home Address: http://www. stable/unstable.com www.managetrainlearn. and assertive/unassertive preferences. if that‟s not enough.com Page 99 of 107 Get the MTL Experience! . you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. Click. Learn! 2010 93. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.trans4mind. Heart Intelligence. And. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”.Manage. and Nutrition.
change and culture.. communication and marketing. In just a few minutes. and most importantly.net www. organization. Nearly every concept on management must be here.com Page 100 of 107 Get the MTL Experience! .Manage. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. You get what‟s on offer thrown straight in your face.managetrainlearn. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. and leadership and management. Site Home Address: http://www. Click.. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. valuation and decision making. Learn! 2010 94.valuebasedmanagement.net Email Address: info@valuebasedmanagement. In fact. It‟s like an internet inside an internet. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site.
nz www. Click.Manage. Site Home Address: http://www.com Email Address: flemingn@ihug. tell you.co. Aural. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Read/Write. you‟ll get a page that explains your learning style. Here‟s one of the situations: “You have a problem with your knee.vark-learn.managetrainlearn. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Discover Your Learning Style VARK stands for Visual. and Kinaesthetic. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. Learn! 2010 Vark Learning Styles 95. or explain on a diagram?” Once you‟ve answered all the case studies. Neil Fleming. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles).com Page 101 of 107 Get the MTL Experience! . This site from New Zealander.
And trust activities such as Sherpa Walk and Human Ladder.com/games Email Address: james@wilderdom. any of which could easily account for half a day‟s training. I could happily spend hours on this site. whether you‟re working with colleges. activities and exercises. Click. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. there are all the classic teambuilding games such as Lost At Sea. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. or adapted. If you really want to push the boat out. Survival On The Moon.Manage.managetrainlearn. For me. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. or the local scout troop.com www. corporate managers. this is a treasure trove of training and if there were such a thing. for any experiential learning course.com Page 102 of 107 Get the MTL Experience! . I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. They can be used. and Nuclear Holocaust. Site Home Address: http://www.wilderdom. Learn! 2010 96. For example.
Learn! 2010 97.com Email Address: tjohnson@workforceonline. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin.com Page 103 of 107 Get the MTL Experience! . a forum. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. Site Home Address: http://www.managetrainlearn.workforceonline. there were articles. a Dear Workforce agony aunt. and cartoons. Click. When I last looked.Manage. newsletter. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. a news poll. Then there are all sorts of additional free features. topic channels. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.com www.
com Page 104 of 107 Get the MTL Experience! . Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. then so has someone else who now has an answer. It‟s based on the idea that all workplace problems are caused by people and that. Click. if you‟ve had a problem.com www. The original feature that I like about this website is the Vault.com Email Address: info@workworries. There‟s also a discussion forum where you can let off steam. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. Site Home Address: http://www. and Office Politics. There are over 1200 articles and resources to choose from with headings like Bad Bosses. then Work Worries is the place to visit.workworries. Bullying.managetrainlearn. Learn! 2010 98.Manage.
Don‟t Guess Your Way to Success.Manage. Recruitment. Leadership and Management. and Teambuilding.managetrainlearn. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Titles include: The Definitive Book of Body Language. It is run by Karen Davies and Gary Malcolm with.xageconsulting. an office based in Vietnam. English Brainstormers. unusually. It‟s a true management library. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Summary of Free Resources: large collection of e-books Site Home Address: http://www. Here you‟ll find a huge list of books under different categories such as HRM. Assessment Centres. Performance Management.com Page 105 of 107 Get the MTL Experience! . Click.com/ Email Address: Karen@xageconsulting. The free downloadable library on the site is the real draw. and The Psychologist‟s Book of Personality Tests. Training and Development. Job Analysis. Policy and Procedures. Learn! 2010 99. A large number of the books are MBA notes.com www. HR Planning.
com www. including a self-talk card and a performance planner..managetrainlearn. his forum is called Ask Zig!!. But if you want to find out how to turn yourself into a distinctive brand. and every day there is a new Zig Quote of the Day. You don‟t easily forget the name or the clever way in which he uses the name as a brand. Zig Ziglar is a motivational speaker and trainer. Click. much like many of the others in this book. Learn! 2010 100. and all you‟ve got going for you is you. There are a few great free offerings to be found as well. Fleas and Pump Handles” when you sign up for the newsletter. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. Site Home Address: http://www. What sets him apart from the rest is that he knows how to stand out.zigziglar.com Email Address: info@zigziglar. then you can‟t do much better than copy Zig. his short training courses are called Ziggets. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. For example.com Page 106 of 107 Get the MTL Experience! .Manage.
managetrainlearn. visit http:/ww. This is learning like you always dreamed it could be. For a very special learning experience. subscribe to our weekly newsletter. and much more. Click. Here you can learn about the 20 skills you’ll need for success in the 21st Century.com.managetrainlearn.managetrainlearn. get your surprise bonus gift. get instant downloads of FREE products.Manage. For more digital publications on management and personal development. Learn! 2010 Thank you for reading and using this book.com Page 107 of 107 Get the MTL Experience! . visit our website at http://www. enter our prize quiz.com www.
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