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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
www.managetrainlearn.com Page 3 of 107 Get the MTL Experience!
20 15. Customer Service Manager 28 23. 18 Better Workplace Now 13. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. A Better Workplace 9 4. 17. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Customer Service Training 29 24. Executive Coaching Studio 37 32. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 37. Big Dog and Little Dog's Bowl of Biscuits 19 14. 1000Ventures 7 2. 36. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Anecdotage 15 10. All Business 14 9. 12Manage 8 3. 21. Aimm Consulting 13 8. 33 28. Click. 24 19.managetrainlearn. Accel-Team 11 6. 29. 27. 33. Action Leadership 12 7. 30. Be a Better Manager 16 18. 20. Discovery Health Channel 30 25. 35.com Page 4 of 107 Get the MTL Experience! . 16. 34. Basic Learning Systems Inc 17 12. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1.Manage. Accelerated Learning 10 5. 26.
73. 41. National School Board Association 63 www. 76. 48. 39. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 50. 64 59. 77. 61.managetrainlearn.Manage. 45 40. 53. 71. 68. 67. Learn! 2010 38. 60. 78. Human Resources About… 49 44. 56. 69. 52. 70 65. 79. 62. 54.com Page 5 of 107 . My Name Is Scott Human Links 48 58. 63. 70. 75. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 74.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 51. 47 42. 64. Institute of Silly and Meaningless Sayings 50 45. 54 49. 72. 47. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 71 66. Click. 55. 46.
82.com Page 6 of 107 Get the MTL Experience! . Value-Based Management 100 95.Manage. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 96. Learn! 2010 80. 86. 100.managetrainlearn. 97. 92 87. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 85. 92. 91. The Improvement Encyclopedia 89 84. 98. 99. 93. 88. 89. Click. 81. 90.
It‟s sure to brighten up your day. Everything. It links to two of his other sites at www.com Page 7 of 107 Get the MTL Experience! . connections and advice Site Home Address: http://www. It reminded me of an interactive mind map.com. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.success360. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.com www.com Email Address: headoffice@1000ventures. Click. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.1000ventures.com and www.managetrainlearn. In fact.1000advices. Learn! 2010 1. And lots of fascinating original stuff too. Don‟t ask me what‟s here because the answer is.Manage. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.
com Page 8 of 107 Get the MTL Experience! . Learn! 2010 2. there‟s also a management news section giving links to all the latest management gossip. This site is a formidable resource. a list of courses being run (to which you can add your own).com Email Address: info@12manage. the chances are the number is much higher by now. Chinese. When I last looked there were over 1500 easy-to-access entries. It‟s like an internet in an internet just for managers. and a forum.Manage. At its core is an A to Z dictionary of management methods. At first.com www. In addition to the dictionary. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”.managetrainlearn. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. and Korean). I thought it was because you can translate any page into any one of 12 languages (including Arabic. Since you can add your own entries to the dictionary. Click. models and theory. Japanese. Site Home Address: http://www. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.12manage.
But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.managetrainlearn. but it is full of great content for anyone interested in making their workplace a better place. Site Home Address: http://www.html to the site address) massive list of resource references. Where to start? Well.com www. or trendy. (my pick of which is the phrase: “That is so not going to happen”). and dysfirmations. and tools sections.html. and “Measuring the Mirth”. Daniel lists the things you shouldn‟t say at work.html. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).Manage.com Page 9 of 107 Get the MTL Experience! . describe_coworkers. Click. Learn! 2010 3.com Email: info@abetterworkplace. “Nature‟s Leadership Lessons”. senseless acts of immaturity (eg “Skip rather than walk”). A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. tips. Then there are toolkit. It‟s not fancy. colourful. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.abetterworkplace.
I know that I am linguistic and so was curious to see whether the test would come out right. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Musical.acceleratedlearning. Learn! 2010 4. It did! Summary of Free Resources: learning style profile. Intra-personal. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Site Home Address: http://www.com Email Address: als@acceleratedlearning. Bodily. Accelerated Learning Free Learning Styles Test This is a lovely site.com Page 10 of 107 Get the MTL Experience! . Click.Manage. Visual. and Naturalistic).com www. The questions are all straightforward.managetrainlearn. Mathematical. Inter-personal. (Linguistic. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.
Machine utilization. There‟s a history of employee productivity that will take you all the way back to the Pyramids. and employee development. and Interpersonal relations.accel-team. self-appraisal. Accel-Team Advancing Employee Productivity There are some nice features on this site.com www. One thing that‟s a bit different here is a set of Checklists. Summary of Free Resources: pdf articles on coaching. and coaching.Manage. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Then there are detailed features on teambuilding. Learn! 2010 5. Site Home Address: http://www.com Page 11 of 107 Get the MTL Experience! . plus some well-presented explanations of time management.com Email Address: firstname.lastname@example.org. motivation. They include Time utilization. Click. (For example. did you know that the base of this huge structure is only 7 inches from being a perfect square?). Space utilization.
com www.com Page 12 of 107 Get the MTL Experience! .” I like the concept that management trainers and management training should be kind. Site Home Address: http://www. see every leadership challenge as a way of having people increase their knowledge.com Email Address: brent@actionleadership. Here Brent makes the point that. For me. unlike management which involves simply the care and feeding of the organisational elephant. courage. leadership makes the elephant jump. “From now on. I‟d willingly jump through hoops if he asked me. Click. He goes on. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. and leadership abilities.Manage. skills.managetrainlearn. tenacity. Yes. Summary of Free Resources: insightful leadership articles.actionleadership. And that‟s why I think I like Brent Filson. I‟m not too sure exactly why I like his writing. And to cultivate that perspective you need kindness. Learn! 2010 6. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.
com Page 13 of 107 Get the MTL Experience! . I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Learn! 2010 7. You‟re offered some examples of “always doing” this. Click.com www.Manage.managetrainlearn. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Site Home Address: http://www. which are great starting points for further self-development. and Conveying Credibility. Motivation.com Email Address: webmaster@aimmconsult. The final score will give you a feedback on areas such as Delegation. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Then you score yourself. or “rarely doing” this.aimmconsult.
com Page 14 of 107 Get the MTL Experience! . There are news reports. but there is a huge amount of free material. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.Manage. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. There‟s advice on managing every aspect of your business.allbusiness. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.com Email Address: info@allbusiness. Site Home Address: http://www. All Business Champions of Small Business This is an amazing site for anyone running a small business. Learn! 2010 8. Of course. And sure enough there it was.com www. blogs. many of the products on the site are only available through purchase. guides and tips. Click. that‟s one million!) articles. One in a million. including employment and HR and business plans. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. There‟s everything you could possibly need to help you run an efficient business.managetrainlearn.
anecdotage. Fortunately. and amusing stories. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). Anecdotage Famous People. It‟s absolutely crammed with anecdotes. name or keyword. there‟s a useful search button that allows you to fine-tune your search according to a category.com Page 15 of 107 Get the MTL Experience! .com www.managetrainlearn. Now. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. or just to entertain friends at the pub. Funny Stories If you‟re looking for an amusing story to add to a presentation. He sold over 2 million. How about this one pulled out at random? It‟s about Japanese businessman. aphorisms. illustrate a learning point.Manage. Learn! 2010 9. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. perhaps more than you‟ll ever need to get to grips with. the database came up with 493 stories. then this is the place to visit.com Email Address: editor@anecdotage. When I keyed in “Business”. Click. Site Home Address: http://www.
Click on a link and you get a diagram with individual lists of do‟s and don‟ts. Lastly.beabettermanager. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. If you register and log in. Seize Opportunities. These are: Strategy. Click on any of these and you get a selection of links.managetrainlearn. There are also links to local resources around the UK. This website is particularly useful for managers in the UK.com Page 16 of 107 Get the MTL Experience! . Learn! 2010 10. Processes. Information. In the same way. showing how learning a skill related to levels of performance. People. It provides a list of industry sectors with links to their Skills Council. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. you can build your own personal collection of checklists. and Financial Resources. Physical Resources.Manage. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas.com www. Be a Better Manager Solve Problems.com Email Address: info@beabettermanager. Click. It has 15 questions and delivers immediate feedback.
managetrainlearn.com Email Address: gloria@basic-learning. you‟ll find out your reading speed. then spare a minute or two for this easy test from Basic Learning Systems Inc.htm to the site address) weekly business writing tips. and hey presto. Site Home Address: http://www.Manage. a business communications company run by Gloria Pincu.com www. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. Click. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. Do You Know Your Reading Speed? If you want to find out how quick you read. Learn! 2010 Basic Learning Systems Inc 11. Note where you got to. For the record.basic-learning. it doesn‟t exactly test your comprehension. Of course.com Page 17 of 107 Get the MTL Experience! . I made it to 354.
Site Home Address: http://www. This is a card of 25 squares on which is printed a buzzword eg “empower”.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Where people eagerly use their brainpower.com Page 18 of 107 Get the MTL Experience! . You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Where kindness rules. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. to thrive. Tom‟s aim is to create better workplaces. “value-added”.managetrainlearn. “envision”. to compete.com www.com Email Address: email@example.com. Imagine its passion for serving customers.Manage. Learn! 2010 12. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Where teamwork comes naturally.” Yea. Imagine the innovative power of such an organization. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Imagine the sense of mission and spirit of fun. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. Click. Imagine its ability to attract and retain talent.
is The History of Training. Summary of Free Resources: a massive resource on performance. Site Home Address: http://www.managetrainlearn. Click. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. and performance management. But the one feature I remember from years ago when I first came across this site. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. leadership and knowledge.com Page 19 of 107 Get the MTL Experience! . definitions of learning terms. By the way. in case you‟re wondering about that title.nwlink. It‟s the best around. the art and science of leadership. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. Don has a big German shepherd dog and a smaller companion. the learning process. Amongst the goodies are: current training news. and still look at.com/~donclark/ Email Address: donclark@nwlink. It‟s still as good as ever.com www. learning.Manage. It‟s a massive resource and a lot of it is original.
Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. and The Business World. relaxed stance. why mobile phone shop staff don‟t use desks.co. There are 7 topic areas: Ask Our Experts. Cue: open smile. Personal Interaction. Learn! 2010 14. Parenting Advice.Manage. and friendly gesture.co. in one tour of this site. So.com Page 20 of 107 Get the MTL Experience! . Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Click. The Basics.bodylanguageexpert.uk www. Gender Differences. Practical Applications.managetrainlearn. and how to convey sincerity and warmth with my face and gestures.uk Email Address: janem@bodylanguageexpert. I learnt how to use my body language at job interviews.
such as why you conceive a word in one part of your brain and utter it from another. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long.managetrainlearn.com www. Site Home Address: http://brainconnection. brain games. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. Then you can view nicely-designed animations which uncover what goes on in your brain. illusions. Click. Sound Sequence or Dunk Tank.positscience.com Page 21 of 107 Get the MTL Experience! . to be honest. the thing that always draws me back to this site is its collection of Brain Teasers. You can play Bumper Cows. quiz. Learn! 2010 15. and a set of 29 images that dissect the brain as if you were there with a scalpel! But.com/ Email Address: webmaster@positscience. A to Z glossary animations free half hour online course. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. brain teasers. There‟s a weekly brain bender to test your knowledge (which I got wrong!).Manage. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head).
com www. It‟s absolutely huge and covers everything you could ever need on training.Manage. quizzes. this is all free. appraisal forms. time management planners. It even has a graphology test. induction training checklists. and not so familiar. Site Home Address: http://www.businessballs. Click. And templates of resignation letters. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. management and business. Learn! 2010 16.managetrainlearn. McGregor and McLelland. the tree swing cartoons. a glossary of training terms. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. multiple intelligence tests training models and much more too numerous to mention. It has all the familiar. Where Alan got the time from to produce all this beats me. and Aesop‟s fables.com Email Address: ac@alanchapman. explaining how to read personality from your handwriting.com Page 22 of 107 Get the MTL Experience! . But while others charge for a fraction of what‟s here. feedback forms. models like those from Maslow. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. So just go and enjoy it! Summary of Free Resources: teambuilding activities. Shall I go on? I‟ve barely scratched the surface.
Call Centre. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.business-marketing. Presentations.com www.managetrainlearn. Site Home Address: http://www. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine.com Email Address: info@business-marketing. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Government. The free professional trade magazines on offer include: Human Resource Executive. Corporate Meetings and Incentives. and The Deal. Click.Manage.com Page 23 of 107 Get the MTL Experience! . Internet. Learn! 2010 17. as well as in categories such as Education. and Transportation.
Site Home Address: http://www.au www. a Make It Simple poster. Click.com. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.managetrainlearn. Learn! 2010 18.com. The only way to deal with it is to focus more effort on simplicity.businesssimplification. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. This is what David says: “Cost reduction has been a central focus in most businesses for many years now.” When you register here you get a free toolkit including a meeting planner. and a set of paperclip templates to keep the campaign fresh in your mind. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.com Page 24 of 107 Get the MTL Experience! . a busy manager‟s complexity audit.au Email Address: enquire@businesssimplification.Manage. Yet there is one hidden area of cost which has rarely been addressed: complexity.
Learn! 2010 19. Changing Minds How We Change What Others Think.managetrainlearn. They probably account for over 3500 web pages of industrialstrength knowledge. creating minds. The sites include: changing minds.com Page 25 of 107 Get the MTL Experience! . In David‟s own words. improvement encyclopaedia. and business articles. David Straker. quality toolbook. Feel and Do I am full of admiration for the author of this site. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. Believe.Manage. and thirdly a teacher who loves to pass on the aha‟s of what he knows. You‟re what the web‟s all about. an engineer who needs to connect theory to practice.org www. and explanations. Site Home Address: http://www. he is first a learning junkie. hooked on the thrill of discovery.changingminds. techniques. principles. second.org Email Address: contactus@changingminds. No need to apologise. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. Click. David. David apologises that his creations are done in his spare time.
and Jobs. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. Learn! 2010 20.com www. “everything is available to everyone at no charge. use it well!” Summary of Free Resources: massive network of management.com/ Email Address: info@citehr. There are 7 networks – Finance. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory.000 downloadable resources. Each is a goldmine of information.Manage. Operations. The network now has hundreds of thousands of members from India where it is based to every corner of the world. When I last looked there were over 50.citehr. As Sidhartha says. Site Home Address: http://www.com Page 26 of 107 Get the MTL Experience! . and Sales/Marketing. Legal. ideas and resources. General.managetrainlearn. Citehr Improving Organisations The CiteMan network is one of my favourite resources. HR. Click.
com Page 27 of 107 Get the MTL Experience! . and Influencing a tough boss. Learn! 2010 21. you can make notes on your thoughts and plans in a Personal Growth Workbook. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. Working with difficult colleagues. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.managetrainlearn.com www.com/ Email Address: info@coaching2grow. As you work your way through the topics. Click. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. You can use it as a standalone coaching tool or as a supplement to working with a live coach. They range from Feedback to Musts and Shoulds and Enemy No 1. Managing yourself better.Manage. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.coaching2grow.
Manage. reviews. In a short visit.customerservicemanager. There are tons of great information on this site. and Scorecards. that people in Poland are the most satisfied with customer service. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Tests.com Page 28 of 107 Get the MTL Experience! . There‟s one of the biggest lists of customer service articles I‟ve seen. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Learn! 2010 22. such as Customer Service Job Descriptions.managetrainlearn. and that lengthy waiting times are still the top frustration of customers. Click. What else? Well. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com www. there‟s a great free magazine and technical document subscription service with 16 products offered. Surveys. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news.com Email Address: info@customerservicemanager. And a series of useful aids.
Manage. Learn! 2010 23. On the link below. Summary of Free Resources: newsletter video previews. Where you come when you‟re sick of customers.com www.managetrainlearn. you‟ll find 16 free previews of the videos. who‟s put together a library of video programmes on customer service.com Page 29 of 107 Get the MTL Experience! .com Email Address: info@telephonedoctor. Amongst my favourites are: “Exploring the Rudeness Matrix”. They‟re all hard-hitting.servicetraining. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. to the point. “Five Forbidden Phrases”. seriously. and “From Curt to Courteous”. and expertly presented by Nancy herself. perhaps? No. Customer Service Training Deliver Today. Site Home Address: http://www. it‟s a smashing site run by Nancy Friedman. Click.
through Communications Skills. here‟s a true feast.managetrainlearn. you can succeed no matter what”. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).com Page 30 of 107 Get the MTL Experience! . disagree.discovery. The preamble explains: This test assesses your locus of control orientation and your attribution style. the Locus of Control and Arbitration test. or strongly agree.html Email Address: info@discovery. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. pop over there).Manage. You can get 31 free Basic Personality tests on this site. agree. so if you want more of the same. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. ranging from Your Anger profile. Learn! 2010 24. (They‟re all taken from the Queendom site. partially agree/disagree. Site Home Address: http://health. Now off you go! Summary of Free Resources: free personality tests. to Perfectionism. Click." There are 10 statements with which you strongly disagree.com/tools/assessments. Procrastination and Type “A” Personality tests. Here‟s an example of what you‟ll face in one of the set.com www.
He has a nice friendly.com Page 31 of 107 Get the MTL Experience! .Manage. Big E-Z‟s free trial version. Learn! 2010 25. reassuring and conversational style. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. covering stuff like Debits and Credits.com/moodle/ Email Address: info@dwmbeancounter. Dave Marshall‟s Bookkeeping course fits the bill nicely. you can also sign up for Dave‟s other courses (eg Special Journals. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). The General Ledger and Journals.dwmbeancounter. Lazy8 Ledger.managetrainlearn. so a good free course on all things accounting is right up my street. Payroll. There are 7 lessons in the course. As well as viewing this free course. and Financial Statements. and Merchandise Inventory) as a guest and get the first lessons free. Site Home Address: http://www.com www. Click. There‟s another great free service that Dave offers: links to free business software. and many more. I don‟t feel I‟m being talked down to and there‟s no jargon. You‟ll find links to the Open Office suite of programmes. Onestep Accounting. Acemoney Lite. Checkmate Plus.
it‟s a great template for a superb presentation.managetrainlearn. and it‟s a unique learning experience. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). It‟ll have you smiling to yourself one minute and nodding in agreement the next.com Email Address: info@easytraining. Click. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. It‟s an astonishing testimony to an inspiring leader. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script.com www.easytraining.Manage. Site Home Address: http://www. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.com Page 32 of 107 Get the MTL Experience! . as in the awards presentation or retirement bash. or the procedural. Learn! 2010 Easy Training 26. (check out the almost imperceptible presentation techniques that are used). It works on many levels. (You guessed: I like it!) Just read it. as in the annual statement to the board.
com Email Address: zev@empoweringmessages. cartoons. and some really inspiring articles. there‟s no hope for you! Summary of Free Resources: audio messages. Site Home Address: http://www.com www. It‟s all about empowerment (aka positivity). Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”.managetrainlearn. Now.Manage.empoweringmessages. Click. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. There are empowering stories. Learn! 2010 Empowering Messages 27. a huge collection of positive news stories. Free Empowerment Chats This is an uplifting site that should put you in a good mood.com Page 33 of 107 Get the MTL Experience! . if that doesn‟t brighten your day.
com Email Address: feedback@entrepreneur. Learn! 2010 28.Manage.managetrainlearn. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. there‟s heaps of it here. there‟s everything you could possibly need to know on starting a business. from home-based businesses to franchises. There are ideas galore on what kind of business to make money in. Click. there‟s an A to Z encyclopaedia of small business terms. and magazine. As the title implies. And there‟s a hand-holding guide to managing and growing your business. from raising money to taking time off.entrepreneur. Site Home Address: http://www.com Page 34 of 107 Get the MTL Experience! . it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. from finding an attorney to engaging new staff. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. features. For a start.com www. As if all that weren‟t enough.
you‟ll find a treasure-trove of resources for entrepreneurs.Manage. These include videos. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads.com Page 35 of 107 Get the MTL Experience! . advice.com www. training. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. articles. this is the site for you. bios of famous entrepreneurs. and a page of unique resources supplied by contributing experts. Click. On this site. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. Site Home Address: http://www. and advice.com/ Email Address: info@evancarmichael. At the start of the year. Learn! 2010 29. there were 348 items.managetrainlearn. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.evancarmichael.
But what caught my eye was his list of over 60 short sharp negotiating gambits.everyonenegotiates. which he calls: “your premier resource for sharpening your negotiating skills”.managetrainlearn. Who. Click. Everyone Negotiates YIKES .com www. newsletters and collection of negotiation gambits negotiating style self-assessment. Site Home Address: http://www. It‟s not hard to see why.com Email Address: info@pbsconsulting. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. including a test of your negotiating style. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. a monthly newsletter. If these gambits don‟t turn you into a powerful deal-maker. and incisive articles. Learn! 2010 30. They‟ll catch your attention too because they‟re very much to the point and memorable. I‟ll eat my hat. Summary of Free Resources: articles.You’ve Got To Be Kidding This is Peter Barron Starks‟ site.com Page 36 of 107 Get the MTL Experience! . There are lots of free resources here on negotiating. for instance.Manage.
Manage. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. friendly style are easy to read and easy to absorb. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Site Home Address: http://www.com Email Address: firstname.lastname@example.org. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. Click.com Page 37 of 107 Get the MTL Experience! .com www. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.managetrainlearn. you get “Making Things Happen”. newsletter email course for executives. Learn! 2010 31. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Beats those long journeys to training courses! Summary of Free Resources: articles. After the first part which is an Introduction.
culture. and conversational do‟s and don‟ts. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. meaning you can register and update articles. entertaining. and etiquette.com www. this site is an essential companion to your airline tickets. and hotel booking. suitcase.managetrainlearn. Click. how to address people.executiveplanet. you get advice on: negotiating tactics. The site works like a wiki.Manage. making appointments. Site Home Address: http://www. Plus for each country. Executive Planet Cross-cultural Training If you do business around the world. For each country.com Page 38 of 107 Get the MTL Experience! .com Email Address: info@executiveplanet. you‟ll get advice from an expert along with facts about laws. Its main feature is a guide to business culture when negotiating in 49 different countries. Learn! 2010 32. what to wear.
com Email Address: info@ezinearticles. Goal Setting. For me. It has over 100. Click. run by Christopher Knight. Site Home Address: http://www.000 authors (also probably growing all the time). In the Self-Improvement section. Motivation.ezinearticles. Here are a couple of statistics. And over 25.Manage. including: Customer Service. Communication. the best article directory by far is Ezine Articles.com Page 39 of 107 Get the MTL Experience! . Time Management. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Change Management. Negotiation. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. It reviews everything that it archives which means you‟ll get only good stuff. Learn! 2010 33. and Top 10 Tips. This site is mind-bogglingly massive. Presentation. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Teambuilding. The list just goes on and on. Coaching. there are all the categories you could wish for if you are looking to extend or update your knowledge.000 articles (and probably growing all the time). I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. and Creativity.com www. you‟ll find Leadership.managetrainlearn. In the business section.
Fast Company How Smart People Work Fast Company is one of the original business information websites. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. Learn! 2010 34.com Email Address: pr@fastcompany. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. You can also browse their massive archive of past copies. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. But that‟s nowhere near all they do. you can subscribe to some very useful newsletters. of course. All in all. Click. Then.managetrainlearn. Site Home Address: http://www.com www. which is a weekly roundup from the Web.fastcompany. a directory of businesses in your area (States only unfortunately).Manage. mine‟s not there) and Top 10 Bosses From Hell. a fast feast. The one I like most is Fast Take.com Page 40 of 107 Get the MTL Experience! . Fast Company is a monthly business print magazine that you can subscribe to. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. For those of us too busy to spend every day surfing. But on the site you can see the current edition for free and read selected articles. For a start. Essentially.
How to run an Assessment Centre.co. Learn! 2010 35.uk Email Address: email@example.com Page 41 of 107 Get the MTL Experience! . The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.co.Manage. They are now a formidable presence on the Web.uk www. Click. you‟d have a huge library of valuable material. Selection and Induction. Fenman! Summary of Free Resources: huge range of training products with many free samples. called Danger – Talent Zombies! Thank you. an Induction Toolkit. As an example.fenman. this is what I did. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. There‟s so much information that if you downloaded everything that‟s available. and an exercise on identifying employees with talent.managetrainlearn. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. Recruitment. I clicked on just one of their 25 categories. Site Home Address: http://www. That took me to a page with 8 big products of which I was able to download samples from 4.
First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. For example.com www. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Incidentally.com Page 42 of 107 Get the MTL Experience! . Site Home Address: http://www. Click. I won‟t tell you what you have to do in these games (they‟re far too complicated).firststepstraining.managetrainlearn. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before.com Email Address: rbenson@firststepstraining. Just pop on over and try them for yourself. Learn! 2010 36.Manage.
I scored quite well and I certainly learnt.com Email Address: info@games2train. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.com www.games2train. The questions are the usual range of multiple choice and true or false but the graphics. Learn! 2010 37. and design makes you really believe you‟re on a TV quiz show. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Quiz shows. audio. and Phone games. Multiplayer games.com Page 43 of 107 Get the MTL Experience! . I then got to choose who I wanted to be and who to play against and the game started. You can try out all of the categories if you have Flash installed. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Flash games.managetrainlearn. I gave Quiz show a go and chose Sexual Harassment as my subject.Manage. Click. Certification games. Site Home Address: http://www. There are 6 categories of games: Video games.
some research into the top time wasters. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. In addition to the time tabulator. to family. When you‟ve allocated your weekly hours. and research on time management.managetrainlearn.com www. That‟s.getmoredone. sleep and TV and so on. here‟s one from Pace Productivity. Click. Learn! 2010 38. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. the site offers 10 time tamer tips. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. and interesting time management quotes.com Email Address: mark@getmoredone. of course. tips.Manage. You can also enter your ideal profile to see where you want to be. Site Home Address: http://www.com Page 44 of 107 Get the MTL Experience! . you can see a pie chart of how well you do compared to others.
Clarence Birdseye.managetrainlearn. there will be some unfamiliar names on the list. for example. Site Home Address: http://www.html Email Address: news@hbs. Click. For non-Americans. There are brief but fascinating bios of each leader. Gilbert Colgate. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. but most people will recognize people like Elizabeth Arden. Did you know.com Page 45 of 107 Get the MTL Experience! . Learn! 2010 Harvard Business School 39. and Hugh Hefner.Manage. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century.edu www.hbs. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.edu/leadership/database/index.
Or “Some squares are really sharp”. Site Home Address: http://www. Enjoy! Summary of Free Resources: management articles. (Harvey knows we‟re all curious deep down). Finally. he‟s just a great writer. Click. For a start. If you want to know what I mean.com Page 46 of 107 Get the MTL Experience! . Learn! 2010 40. read the articles on this website.managetrainlearn.com www. Then there‟s the content. There‟s “The heart of education is the education of the heart”.mackay. Many of these articles kick off with fascinating stories of successful business leaders or managers. It‟s just that he tells such a good story. Or how about “Say thanks before it‟s just a memory”. But I keep a special place for Harvey Mackay. I reckon you‟ll learn a lot from this site. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). You just have to read his stuff. And he packs a big message in the shortest possible space.com Email Address: harvey@mackay. Yep. And then he draws some universal truths out of these stories that help us take home the message. the headings of these articles are immediately grabbable.Manage. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites.
(Apparently. Hello. If you can‟t get enough of Scott on this site. but he has already written 7 books.Manage.hellomynameisscott.) The theme behind Scott‟s ideas is Approachability. Many of Scott‟s themes really chime with me. take a look at his other video site and consultancy site. and has made a brand out of a nametag. He‟s already got a great present! OK. is a regular columnist. It underlies his Hello. has a suite of websites. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Learn! 2010 41. My Name is Scott website. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. My Name Is Scott Stick Yourself Out There In my review of this site.managetrainlearn.com www. you should create fans. Scott is still young.com Page 47 of 107 Get the MTL Experience! . launched his own interactive TV. One of them is the idea that you shouldn‟t create customers. Click. I was going to say that a great future awaits Scott Ginsberg. And then I realised that this isn‟t true. he also has a nametag tattooed on his chest. There are over 700 of them.com Email Address: scott@hellomynameisscott. Another is his comfort around using modern technology to build customer relations.
Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. Summary of Free Resources: management articles tests forum. Learn! 2010 42.humanlinks. thinking skills to job satisfaction) and some general knowledge tests. Click. Wherever you are. links. use it.com Email Address: query@humanlinks. forum.com www. Site Home Address: http://www.Manage.managetrainlearn. a wide range of managerial tests (eg Manager in a Fix). (from training needs to climate. Amongst the many free goodies on offer here (along with the articles. news and jobs) are a wide set of personality tests. a range of audits.com Page 48 of 107 Get the MTL Experience! .
checklists and forms Interview tips Job descriptions Free email classes.managetrainlearn. and Success at Work. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. As with all About sites.com Page 49 of 107 Get the MTL Experience! . and Teambuilding. Click. Communications.about. They start with 19th Century History and end up with Zoology. then you‟re in for a great treat. Employee Recognition. Throughout the channel.com Email Address: info@humanresources. there are free 5-week email classes.com www. Motivation. On the way they tackle Human Resources with guide Susan Heathfield. the “must reads”. Managing People. Management/Leadership. here including “Recruit and Hire the Best”. there are links to the most popular sections. Susan takes you through 4 main areas: HR Basics.Manage. To help you through this wealth of material.about. Learn! 2010 Human Resources About… 43. you‟ll find topics on Change Management. Site Home Address: http://humanresources. Performance Management. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Employing People. and the latest updates. Summary of Free Resources: Learning style profile Free policy samples.
btinternet.com/~rpottinger/index. black-spotted pigeonfoot!” Odd. Summary of Free Resources: bullshine generator. thou plump. Learn! 2010 44.htm Email Address: Isms2002@btinternet. albeit with a serious purpose. Site Home Address: http://www. For a flavour of each of these. There‟s a coat of arms (motto: Back to Quo Vadis). Click. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. a Bullshine generator for producing management speak. a list of hilarious workplace clichés. and my favourite pirate curse: “What care I. here‟s my favourite cliché: “He was in and out like a yo-yo”. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. There‟s a swipe at management models.com Page 50 of 107 Get the MTL Experience! . a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. but great fun.Manage. ISMS curser. For example. you can become a member of the institute and learn about the institute‟s history and purpose.managetrainlearn. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief.com www. roll of honour and list of “bored” members. ISMS Babel translator carparktivity stickers.
Summary of Free Resources: leadership articles newsletter book excerpts. articles and a newsletter. This is a series of short one-minute reads on leadership subjects. But there are 2 features that make this site just a little bit different.leadershipnow. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.managetrainlearn.Manage. Site Home Address: http://www. Click.com Email Address: comments@leadershipnow. Learn! 2010 45. Take a daily dip. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. there‟s a feature called Leadership Minute.com Page 51 of 107 Get the MTL Experience! . The other valuable feature is a reading room where you can read excerpts from some of the best management books around. For a start.com www.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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Click. the work of one man. It‟s a real web of information.managementhelp. to General Resources and Related Library Links. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web.org Email Address: jalnes@mapfornonprofits. highly integrated library of management material”. It‟s an amazing resource. well V. Site Home Address: http://www.managetrainlearn. Learn! 2010 49.Manage. to Z. it has a bias towards non-profit organisations.com www. I was astounded then and still am now. Summary of Free Resources: encyclopaedia of management. (By the way. You start with an introduction and a set of links to outside sites. Then you move through Icebreakers and Group Matters. And it‟s hard to argue with that. Carter calls the site a “complete. a true management help. It covers everything in business from A. Carter McNamara. Advertising and Promotion. And of course when you go elsewhere you have other links to explore.com Page 55 of 107 Get the MTL Experience! . There doesn‟t appear to be anything left out.) Let‟s see what happens when you explore one topic. say Group Skills. Volunteers.
managerwise. To Manage Divine This is nothing short of a management supersite. there‟s a massive collection of articles in the Knowledge Bank. portals. Click. management publications.com Email Address: admin@managerwise. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. Motivation and so on. There are also links to universities. To Manage Divine”) and hand it out to your delegates on your next training course. I selected “Q” and got “Quick Ratio” and “Quality of Work”. For devilment. Summary of Free Resources: massive collection of management articles glossary of management terms.com www. neatly categorised into sections such as Coaching. Learn! 2010 50. Where to begin? Well.com Page 56 of 107 Get the MTL Experience! .managetrainlearn. Culture. Then there‟s an A to Z glossary of management terms. and employment law sites around the world. Innovation. Manager Wise To Work is Human. As a bonus. The one I checked on Motivation has some really well-chosen subjects. Site Home Address: http://www. business schools.Manage. you can buy the T-shirt with that slogan on (“To Work Is Human.
Manage. Manuals for Trainers.managetrainlearn. Thinking Skills.com Email Address: eric@managetrainlearn. 1-day Course Plans.com Page 57 of 107 Get the MTL Experience! .managetrainlearn. Step-by-Step pocketbook guides. Time Management and Training Skills. Learn! 2010 51. including E-learning courses.com www. MTL provides a range of online products. and a library of free e-books. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. To help you and your organisation learn these skills. Click. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. Site Home Address: http://www. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. They range from Appraisal and Assertiveness to Teambuilding. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century.
and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.Manage.mhmail. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. For example. Site Home Address: http://www. the best bit is.managetrainlearn.” It‟s a nice way to do some useful self-improvement each day and.com Page 58 of 107 Get the MTL Experience! . When I looked.net www. Click. it‟s free. in the week I checked it out. Learn! 2010 52. Other resources on this site include Jeanie‟s guided meditation tapes. the theme was Balance. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.com Email Address: mhmail@earthlink.
You‟ll learn how to reach deep levels of meditation like a Buddhist monk. Go on. Click. and accelerate your own healing.com Email Address: support@silvaultramindsystem. Site Home Address: http://www. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. this is the site to come to. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. Plus. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva.com Page 59 of 107 Get the MTL Experience! . and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.Manage.managetrainlearn. pull creative ideas out of thin air. This programme shows you how to reach the alpha level of relaxation. creative and deep relaxation. open up your mind.silvaultramindsystem. Learn! 2010 53. an optimal state of being in which your right and left brains are working together and you are in a state of total. founder of the Mind Power System.com www.
Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. and a forum.000 visitors learn the essential skills they need for an excellent career. interviews with experts.com www. free of charge.000. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. Here you can learn hundreds of essential management skills. Mind Tools Online management and leadership training.managetrainlearn.mindtools. Click. MindTools. Site Home Address: http://www.com Page 60 of 107 Get the MTL Experience! . instantly available Each year. for access to all the materials. There is also a members‟ area. called Career Excellence Club.com helps more than 10.Manage. Learn! 2010 54.com/ Email Address: info@mindtools.
What you‟ll get on this course is a syllabus. both in pdf. This is how it works.com Page 61 of 107 Get the MTL Experience! .ocw. It‟s up to you how you might use this information. It‟s up to you. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. the Massachusetts Institute of Technology made newspaper headlines. Learn! 2010 55. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. is the actual lessons. Now a few years on. Click. Negotiations and Conflict Resolution. Listening to the Customer. Site Home Address: http://www.mit. What you don‟t get. here are the results: MIT Opencourseware. Or you could use the references as the basis for your own self-paced learning. Let‟s take as an example “Practical Leadership”. You could be a trainer and use the plan as a structure for your own courses. There are some 34 departments ranging from Aeronautics to Writing Studies. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes.edu Email Address: email@example.com. Programmes are courses run in any particular semester.edu www.Manage.mit. calendar. and Communications for Management. lecture notes and assignments. reading references. obviously. Other programmes of interest to managers are: Advanced Managerial Communication.
mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.45 minutes and can be played straight from your PC or an mp3 player. Learn! 2010 56.com www.com Page 62 of 107 Get the MTL Experience! . Site Home Address: http://www. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen. Click. Considering what you‟d pay to hear either of these two speakers in person.com Email Address: info@mp3motivators. It lasts all of 25.mp3motivators.managetrainlearn. The free gift offered on the site comes when you recommend the site to a friend.Manage. When I did this. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.
the lessons have universal appeal to managers and leaders in any organisation.nsba.managetrainlearn.org/sbot/toolkit/PandLDev. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. Click.Manage. Learn! 2010 57.com Page 63 of 107 Get the MTL Experience! . There‟s good stuff on the qualities that make up a leader. and quite a big section on dealing with conflict. Site Home Address: http://www. Although it‟s aimed at school governing bodies.org www. Maybe they have something in mind? Summary of Free Resources: leadership course.html Email Address: itte@nbsa. the different ways to communicate.
Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them. All the questions are case studies.Manage.managetrainlearn. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Click. which is quite instructive. Learn! 2010 Negotiation Enterprises 58.com Email Address: info@sabonline. Summary of Free Resources: negotiating skills test. Site Home Address: http://www.com Page 64 of 107 Get the MTL Experience! . How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.com www. After submitting your answers. you get the correct versions and a rationale.sabonline.
The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. There‟s no fee so it‟s a resource you can wander around at will. And it‟s all the work of one man. Learn! 2010 Negotiator Magazine 59. It‟s absolutely massive. Two entries are currently topping the list. Site Home Address: http://www.com Email Address: firstname.lastname@example.org. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. The first was what John calls the King Solomon Maternal Claims Dispute. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. John Baker.negotiatormagazine. Click. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. in which these two men doubled the size of the USA overnight for the price of $15 million. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.com Page 65 of 107 Get the MTL Experience! .com www.Manage.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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Everything possible is included from 360 Degree Assessments to Diversity. making mistakes. who isn‟t?). A nice touch was also that you can bookmark pages and add your own notes. the portal is offered free to charities. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www.uk Email Address: enquiries@peoplealchemy. It‟s a great resource and they offer a Free Trial for 15 days. OK. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each.com Page 69 of 107 Get the MTL Experience! . if you‟re a manager who‟s stuck. and if this wasn‟t enough. Oh. Click. using their search facility or just going where the mood takes you.peoplealchemy. Learn! 2010 63. then you don‟t need training. overwhelmed. This enables you to access the full version and wander all over the place.managetrainlearn.co. You need answers. Everything I saw was superbly written and presented.uk www. or under pressure (OK.co.Manage. Empowerment to Violence and Aggression.
la.htm Email Address: Acp103@psu.managetrainlearn. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. And others mix numbers and letters as in the “Is it 13 or B?” picture. Summary of Free Resources: optical illusions. Some trainers use the famous “old hag-young queen” image. This site has a huge number of links to different optical illusion sites (though. Click. and the facing vases/faces.psu. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. And you can use them in a wide range of change programmes as great icebreakers.com Page 70 of 107 Get the MTL Experience! . Site Home Address: http://psych.Manage. They‟re fun to play with or just to work out for yourself. being rather old. the rabbit/duck. or quick power learning interludes. some of the links are now dead).edu/clip/Perception.edu www. Others use the Necker cube. Learn! 2010 64. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.
Say goodnight. Site Home Address: http://www.Manage. Aaah.managetrainlearn. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”.personal-development.com www. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). move on to Change and Complaints. Click. As an example of the folksy nature of these writings. neatly arranged in A to Z fashion according to personal development themes. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Learn! 2010 Personal Development 65. So we start with Abstinence.com Email Address: stevemoor@personal-development. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. steer right through Learning and Leaders.com Page 71 of 107 Get the MTL Experience! . and end up with Wisdom Words and Worry. There are nearly 250 articles to choose from.
One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Click.com Email Address: coach@philiphumbert. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. Kodiak. Oh. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.com Page 72 of 107 Get the MTL Experience! . The free goodies include 3 free e-books: Goal-Setting 101. He does things that bring him joy and contribute value to others.com www. and I also like Philip because the most important stuff on his bio is his dog.” Philip shares a lot of his philosophy and ideas on this website of his. Site Home Address: http://philiphumbert.managetrainlearn. audio tapes and top 10 lists.Manage. Creating Wealth. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. and Making Money. Personal Eco-Systems. Learn! 2010 66.
Now if none of these don‟t put you on cloud nine. Site Home Address: http://www. a free 7 Eternal Laws CD. Click. including some classic self-improvement books. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. there‟s a lovely relaxing slideshow from Kahlil Gibran. and a massive dictionary of self-affirming quotations from Abundance through to Youth. And many more besides. then this site will shower you with great motivational literature. All free. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. a really neat little positive boost trick that only a computer can deliver.managetrainlearn.com www.com Page 73 of 107 Get the MTL Experience! . Learn! 2010 67.com Email Address: firstname.lastname@example.org. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. In addition. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.Manage.
And lastly.uk www. Topics include What to Wear and Dealing with Investors. and a template builder. seasonal.managetrainlearn. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. Next. funerals and retirements. Click.presentationhelper. There are also quick links to the free Powerpoint viewer and trial version of the real thing. “Ancient Egyptian Mummification”. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. and “The Future of the Pork Sausage Market”.com Page 74 of 107 Get the MTL Experience! . Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. Where to begin? Well.uk Email Address: editor2007@presentationhelper. conversational style.co. Learn! 2010 Presentation Helper 68. there‟s some great advice on how to deliver your presentation. first off. Site Home Address: http://www.Manage. told in an easy-to-read.co.
com www. and references.com Email Address: customer_service@provenmodels. it can also be of value to those who want to develop their knowledge of management ideas. Learn! 2010 69. Alternatively. The models themselves are displayed graphically with details of their characteristics. the author name. You can add your own comments. Summary of Free Resources: Collection of management models Site Home Address: http://www.Manage.com Page 75 of 107 Get the MTL Experience! .managetrainlearn. It comprises a collection of 64 models which can be accessed be a search of the model name. you can browse the model book. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. and Fayol‟s 14 Principles of Management.provenmodels. descriptions. or the topic. Click. Theory X and Y. pros and cons. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.
Site Home Address: http://www. Everything he touches seems to turn to gold. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material.robinsharma.com Page 76 of 107 Get the MTL Experience! .Manage. These will really motivate you as you walk or drive along.com Email Address: al@robinsharma. In all there are nearly 40 broadcasts in the archive. but as the name of his bestselling book.managetrainlearn. Learn! 2010 70. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. Click. that‟s the person I‟ll always think he is.com www. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. The chief free resource on this site is a collection of audio podcasts.
Summary of Free Resources: audio and video excerpts articles on negotiating. “Flinching”.managetrainlearn. Learn! 2010 71. Site Home Address: http://www. This site will show you Roger in action both on audio and video.rdawson. you‟ll also get a set of 23 articles on power negotiating. Click. Plus.com Email Address: dawsonprod@aol. entertaining. and “Money is not as important as you think”.Manage.com www. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. and tells a very good story.com Page 77 of 107 Get the MTL Experience! . He‟s practical. including: “Ask For More”.
He has two websites: his own at ronkaufman and his customer service college at Up Your Service.com www. a free Customer Service Training Library. Click.com Page 78 of 107 Get the MTL Experience! . Both sites will give you access to some of Ron‟s excellent free material.managetrainlearn. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.com Email Address: ron@ronkaufman. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.ronkaufman. Learn! 2010 Ron Kaufman 72. as if this wasn‟t enough.Manage. He has reached more than 3 million people with his high-energy and high-content presentations. And. There are great videos which will show you why Ron is such a draw when presenting. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.
Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. They‟ll enhance your communications and make you a stronger influencer. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).uk www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). To get a feel for some of the tips.uk Email Address: info@saladltd. Click.co. Site Home Address: http://www.com Page 79 of 107 Get the MTL Experience! . and “Power chunking”.managetrainlearn.saladltd.co. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Learn! 2010 73.Manage. “Wave goodbye to hesitation”.
is the range and depth of free resources on their site. though. On each of the topics in their courses. To start off. These range from PRINCE2 to Six Sigma.managetrainlearn.Manage. as well as more familiar management courses. they also run a monthly prize competition with the winners receiving a free course. Photoshop. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.co. they offer 13 courses that can be accessed from their website pages. Because they are also promoting their own offline courses. They care about effective training and that means listening to their clients and course participants. Learn! 2010 74.siliconbeachtraining. or submit a comment of your own. Summary of Free Resources: Free courses from their website Free monthly competition. Site Home Address: http://www. you can follow up on tags (to see related items). Click. What makes them really outstanding.uk/ Email Address: email@example.com Page 80 of 107 Get the MTL Experience! . share the topic on your social sites.co. and Social Media.uk www.
slides. These range from energisers and icebreakers to exercises and teambuilders. Click.aspx Email Address: support@skillsconverged. exercises. however. Summary of Free Resources: Free training resources on exercises. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers.com/Home/tabid/229/Default.managetrainlearn.Manage. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. workbooks. Site Home Address: http://www. Learn! 2010 75. A great giveaway for training and learning. You get all the instructions along with the item which are usually well-illustrated. all of which can be customised to suit your own particular training needs. These include trainer‟s notes.skillsconverged. games. Skills Converged Training Material on Productivity. What makes this more than a training shop.com Page 81 of 107 Get the MTL Experience! .com www. is the wealth of free material on offer.
Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. Site Home Address: http://www.uk www. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.Manage. And the Directory offers a good set of links to more specialised areas. There are really interesting articles. Learn! 2010 76. from Dr Roger Henderson. Send me to the relaxation couch now. or via the type of remedy eg a link to another area or product. and stretching. advice and tests on stress busting. Click.com Page 82 of 107 Get the MTL Experience! . I liked in particular the idea of “Firebreaks” around your busy day.co.co.stressbusting. Summary of Free Resources: Articles.uk Email Address: firstname.lastname@example.org. Then there is the Stressbusting channel with a variety of short programmes on relaxation. meditation.
For a start you can download a free CD and MP3 of “The Secret”.Manage.com Page 83 of 107 Get the MTL Experience! . Click. there‟s a great selection of e-cards that you can send to your contacts too. And email tips. coaching courses.managetrainlearn. I think. The focus on this entire site is success. then this is the place for you. Plus a demo of a Life Organizer that plans your personal success. in fact.bz www.bz/ Email Address: info@success. quotes. to which you can add your own items. Success guaranteed. (and who doesn‟t have some kind of desire for their own success?). these are pretty amazing. and I forgot. Plus audio programmes.bz Your Path to Success If success is important to you in life. and powerwords. quotes. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. Oh. Learn! 2010 77. Success. software and videos. But what about the free resources? Well. Then there‟s an amazing article directory. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters.success. Site Home Address: http://www.
It is a resource. events. or simply daily logging in (5).com Email Address: webmaster@selfgrowth. adding an article (50). sets of articles. Learn! 2010 78. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. instant messaging.com www. members can earn user points for all their activity on the site. you can develop your own member pages and connect to others through chat.com Page 84 of 107 Get the MTL Experience! . Love and Relationships. Spirituality. Click. Health and Fitness. The site has 6 areas: Success Skills. and discussion boards. you can be featured on the site and offered prizes. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere.Manage. a community. Site Home Address: http://www. newsletters. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. Once you‟ve registered. Money and Careers. and a place to learn. blogs. Mental Health.selfgrowth. You can access experts in each of these areas. including adding an expert page (100 points). As a reward for gathering points.managetrainlearn. and Lifestyle. and products. As an encouragement to participate.
com/e-learning Email Address: info@targetedlearning. The assessment now allows you to devise an Action Plan.managetrainlearn. probably because the company is located in Utah. Click. it has a landscape website not a down-the-page portrait one. Fostering Innovation.Manage. you get the results which score your responses according to one of the following: Gaining Autonomy. And then it uses a mountain background. For a start. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. The great thing about the site. Learn! 2010 79.com www. Targeted Learning Engaging the Collective Genius of People This is a neat little site.targetedlearning. Achieving Stretch. Serving Others. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. Leading Others. and Maintaining Balance. Great fun and highly innovative. Once you‟ve completed the whole set of questions. though. is the link to the Making a Difference workshop. This is a series of 28 questions about your career objectives and values.com Page 85 of 107 Get the MTL Experience! . Ensuring Security. I scored highest on Gaining Autonomy which for me was spot-on. Being the Expert.
testcafe.com Email Address: info@testcafe. Learn! 2010 80. As an example. Summary of Free Resources: tests and self-assessments. testing. Test Café Brain Tests This is one of the best sites around for taking tests. Site Home Address: http://www. on your career choices.com Page 86 of 107 Get the MTL Experience! . there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on time management.Manage.managetrainlearn. and on your personality.com www. on assertiveness. on teamwork. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. You can take them on your IQ. Testing. Click.
That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change.com Page 87 of 107 Get the MTL Experience! . or. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. in her words.com www. Let Go”. Learn! 2010 81. Site Home Address: http://www. detect change.thechangeagent. It‟s in the form of a spy file. Click. about Patti and her work.com Email Address: email@example.com. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. That‟s not all. Summary of Free Resources: articles on change management.Manage. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen.
com/ Email Address: info@theleadershiphub. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. and one I particularly like. blogs. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. emailing within the platform.Manage. uploading their own video clips. Be Inspired. Some of the groups on the site include: Professional Voice. Click.com Page 88 of 107 Get the MTL Experience! . documents on leadership Site Home Address: http://www. Learn! 2010 82. The site is based on Web 2. This means that leadership experts and practitioners from all over the world can collaborate with each other. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.theleadershiphub.0 tools with members writing their own leadership diaries. Disney Leadership. documents and other useful tools to share with the rest of the community. videos. messaging each other.com www.managetrainlearn. Be Entertained.
you can start with the “A-O Diagram” and journey through “Bell Curve”. ranging from original Japanese terminology to Six Sigma frameworks.htm Email Address: contactus@syque. each with a page containing descriptions of tools and terms about improvement and quality. if this is your sort of thing. Learn! 2010 The Improvement Encyclopedia 83. Click.syque. Summary of Free Resources: articles on quality and improvement. creatingminds. Site Home Address: http://www. end up with “Z-Chart” and “Zenbara”.com Page 89 of 107 Get the MTL Experience! . Hats off to David for another amazing encyclopaedic resource. “Chumbo Chart”.com/improvement/a_encyclopedia. This one is “a long list of around 400 items. and “Fault Tree Analysis” and. and qualitytools (which you‟ll find elsewhere in this book).” So.com www.managetrainlearn. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. a companion to changingminds.Manage.
They range from “My First Trophy”.thelogicofsuccess. direct. and instructive. Learn! 2010 The Logic of Success 84. Click. (You can see him in action on this site in 4 video excerpts. Victor is an American motivational speaker who is very entertaining. newsletter. through “The Winning Mindset of a True Leader”.com Email Address: victor@thelogicofsuccess. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. and free e-book on success. which is summed up as: “never try to win”.managetrainlearn. conversational.Manage. Read and be entertained! Summary of Free Resources: video excerpts articles. There are 62 of them and they‟re all written the way Victor speaks: highly personal. a bitter-sweet story of how nobody sees you when you really succeed. Site Home Address: http://www.) What makes the site worth a visit is the special collection of articles on success. Motivation with Intelligent Content This is Victor Gonzalez‟s site.com www.com Page 90 of 107 Get the MTL Experience! .
Marketing.org Email Address: info@reckliesmp. In fact. and a Daily Knowledge Special. For a start. Learn! 2010 85. Then there are links to Publications. Summary of Free Resources: glossary of management terms articles galore on management. Click.com Page 91 of 107 Get the MTL Experience! . Which makes this section alone a great research tool. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. sending you off in all sorts of explorations. if you ever need to look something up about management.themanager.de www. a Knowledgebase. There are Finance. HR. it has a wonderful glossary.managetrainlearn. and other categories that will shoot you off to even more resources elsewhere on the Net. this is as good a place to start as you‟ll find.Manage. Site Home Address: http://www. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues.
workplacedoctors. and a comparison between work and prison.managetrainlearn. Dan West. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. and Tina Rowe. In addition. Lists to Hang Up at work. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Learn! 2010 The Workplace Doctors 86. Click. in “Management Without Logic”.com www. Site Home Address: http://www. there‟s a very amusing section that includes: some of the crazy things managers say. such as “Help! I Can‟t Spel”.com Page 92 of 107 Get the MTL Experience! . “How Can I Combat Tardiness?” and “I Work With A Jerk!”.com/ Email Address: danvwest@msn. Here you‟ll find answers to questions that really bother people at work.Manage. Dear Doc… This is an off-beat work-related website run by William Gorden.
Project Life Cycle. puzzles and guides training resources. Site Home Address: http://www. trivia puzzles email games. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. And there‟s a lot of free fun training on the site. for short). quizzes. to name just a few.thiagi. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. TV game shows. and e-learning. eg on facilitator characteristics.managetrainlearn.Manage. Click.com Page 93 of 107 Get the MTL Experience! . including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Learn! 2010 87.com Email Address: thiagi@thiagi. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.com www. Just go and play! Summary of Free Resources: games.
There is also a huge library of management material. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. As you would expect from two such luminaries. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. Unusual and original features of the site are various newsfeeds on management topics. both outstanding writers.Manage. Learn! 2010 Thinking Managers 88.thinkingmangers.com Email Address: firstname.lastname@example.org www. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus.com Page 94 of 107 Get the MTL Experience! . there is a wealth of material on this site. Site Home Address: http://www. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. Summary of Free Resources: Management library Blog watch Media watch Links library. Heller is the founder of the magazine. Click. consultants and thinkers in their own right. there is a Resources section linking to a big database of other sites and companies.managetrainlearn. Finally. and an update on the world‟s top companies. a Media Watch which summarises the headlines of the world‟s top business publications.
are you tickled by life? Tickledbylife. Learn! 2010 89. Site Home Address: http://tickledbylife.com will surprise you.com www. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. interviews.managetrainlearn. provoke you. games. inspire you and wow you with a host of free articles. anecdotes.com/index. Cor. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short.Manage. stories.com Page 95 of 107 Get the MTL Experience! . Click.php/ Email Address: info@tickledbylife. jokes. discussions. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. comments and much more. puzzles.
try it.managetrainlearn. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting.Manage. Learn! 2010 90.antion.com www. It‟s printable online reading but if you want to buy the book you can. It‟s huge. Tom Antion Wake ‘Em Up Business Presentations. Oh.com Page 96 of 107 Get the MTL Experience! . On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. Site Home Address: http://www. Tom Antion is a business speaker who also runs a range of seminars on other topics. 336 pages long. Click. If you want to inject more pizzazz into your presentations. and has some very interesting ideas and techniques. fun and memorable programs”.htm Email Address: email@example.com/products/freebook.
Plus. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. he shakes up enterprises to re-think what they do. Spain. or dozens more. He is far more than a motivational speaker. Site Home Address: http://www. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. But now of course the cost doesn‟t come into it. There are heaps of stuff here. Peters is a legend in his own lifetime. Use them. or the nub of leadership. and more.tompeters. the Middle East. from seminars in the States. “Take them. Learn! 2010 91. For here on Peters‟ site. Brazil. or innovation. Years ago. Click. Send them to friends. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. Spread them around.com Page 97 of 107 Get the MTL Experience! . The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Have your way with them. Romania. or transformational change.com Email Address: info@tompeters. I used to think. slides and pdfs on Peters‟ thoughts. Tom Peters. You can discover what the great man thinks about interviewing excellence.managetrainlearn.com www.Manage. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. when I was just a humble HR manager. Tom implores us to use these resources.
Trainerbubble provides a huge list of free samples that are ideal for anyone running courses.com Page 98 of 107 Get the MTL Experience! . Plus. As well as this service. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Site Home Address: http://www. including Business Development. Customer Care. you qualify for a free training pack. Metaphors. Click. if you are a UK charity. Communication. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. A great training resource.Manage.managetrainlearn. They also provide consultancy and bespoke services. simple to follow and easy to access.trainerbubble. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive.com www.com/default. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Lateral thinkers. and Health and Safety.aspx Email Address: customercare@trainerbubble. Learn! 2010 92. Summary of Free Resources: Samples of training materials. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. seminars and workshops. whilst remaining affordable.
Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. what you want in life and how to consciously transform your life for the better.com Page 99 of 107 Get the MTL Experience! . if that‟s not enough.Manage. Site Home Address: http://www. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Click. Heart Intelligence.com Email Address: info@trans4mind. and Nutrition. there are 3 more free courses on Communications. For starters. Learn! 2010 93. And that just scratches the surface. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Plus. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. stable/unstable.trans4mind. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. and assertive/unassertive preferences. And.com www.managetrainlearn.
organization. communication and marketing. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.com Page 100 of 107 Get the MTL Experience! . Nearly every concept on management must be here. Click.net Email Address: info@valuebasedmanagement. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. Site Home Address: http://www.net www. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory.valuebasedmanagement.. Learn! 2010 94. valuation and decision making. change and culture. It‟s like an internet inside an internet. You get what‟s on offer thrown straight in your face. and most importantly. and leadership and management.Manage.. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. In fact.managetrainlearn. In just a few minutes.
and Kinaesthetic. Read/Write. Discover Your Learning Style VARK stands for Visual. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Aural. Click. Neil Fleming. Here‟s one of the situations: “You have a problem with your knee.managetrainlearn.nz www. or explain on a diagram?” Once you‟ve answered all the case studies.co. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles).com Page 101 of 107 Get the MTL Experience! .Manage. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.vark-learn. Site Home Address: http://www. This site from New Zealander. you‟ll get a page that explains your learning style. Learn! 2010 Vark Learning Styles 95.com Email Address: flemingn@ihug. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. tell you.
Survival On The Moon. If you really want to push the boat out. there are all the classic teambuilding games such as Lost At Sea. For me. this is a treasure trove of training and if there were such a thing. They can be used.Manage.com/games Email Address: james@wilderdom. or adapted. Site Home Address: http://www. any of which could easily account for half a day‟s training. for any experiential learning course. For example. corporate managers. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. I could happily spend hours on this site. Learn! 2010 96.managetrainlearn. or the local scout troop. And trust activities such as Sherpa Walk and Human Ladder. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. and Nuclear Holocaust. activities and exercises. Click.com www.wilderdom. whether you‟re working with colleges. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.com Page 102 of 107 Get the MTL Experience! .
Learn! 2010 97.Manage. Site Home Address: http://www. there were articles. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Click. newsletter. When I last looked.workforceonline. a forum. a news poll. Then there are all sorts of additional free features.managetrainlearn.com www. topic channels.com Page 103 of 107 Get the MTL Experience! . Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.com Email Address: tjohnson@workforceonline. and cartoons. a Dear Workforce agony aunt.
com Page 104 of 107 Get the MTL Experience! .com www. then Work Worries is the place to visit. Learn! 2010 98. It‟s based on the idea that all workplace problems are caused by people and that.workworries. then so has someone else who now has an answer. There are over 1200 articles and resources to choose from with headings like Bad Bosses. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time.com Email Address: info@workworries. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. The original feature that I like about this website is the Vault. Bullying. if you‟ve had a problem. Site Home Address: http://www. There‟s also a discussion forum where you can let off steam. Click. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out.Manage. and Office Politics.managetrainlearn.
Manage. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Summary of Free Resources: large collection of e-books Site Home Address: http://www. English Brainstormers.managetrainlearn. Here you‟ll find a huge list of books under different categories such as HRM. Recruitment. and The Psychologist‟s Book of Personality Tests. Training and Development. Policy and Procedures. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. It is run by Karen Davies and Gary Malcolm with.com Page 105 of 107 Get the MTL Experience! . an office based in Vietnam. Assessment Centres. HR Planning.com/ Email Address: Karen@xageconsulting. Leadership and Management. Don‟t Guess Your Way to Success. and Teambuilding. Learn! 2010 99. Performance Management.xageconsulting. It‟s a true management library. A large number of the books are MBA notes. Job Analysis. unusually.com www. Click. The free downloadable library on the site is the real draw. Titles include: The Definitive Book of Body Language.
including a self-talk card and a performance planner.com Email Address: info@zigziglar. and all you‟ve got going for you is you. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.com www. Site Home Address: http://www.managetrainlearn.. Fleas and Pump Handles” when you sign up for the newsletter.zigziglar. his short training courses are called Ziggets.Manage. There are a few great free offerings to be found as well. much like many of the others in this book. What sets him apart from the rest is that he knows how to stand out.com Page 106 of 107 Get the MTL Experience! . Learn! 2010 100. For example. and every day there is a new Zig Quote of the Day. Zig Ziglar is a motivational speaker and trainer. then you can‟t do much better than copy Zig. Click. his forum is called Ask Zig!!. You don‟t easily forget the name or the clever way in which he uses the name as a brand. But if you want to find out how to turn yourself into a distinctive brand. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.
visit our website at http://www.managetrainlearn. For a very special learning experience. For more digital publications on management and personal development.Manage. and much more.com.com www.com Page 107 of 107 Get the MTL Experience! . subscribe to our weekly newsletter. get instant downloads of FREE products. visit http:/ww. get your surprise bonus gift. Click. This is learning like you always dreamed it could be. enter our prize quiz. Here you can learn about the 20 skills you’ll need for success in the 21st Century.managetrainlearn. Learn! 2010 Thank you for reading and using this book.managetrainlearn.
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