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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. Discovery Health Channel 30 25. 27. 36. 20 15. Accel-Team 11 6. Click. 16. 26. 37.managetrainlearn. Customer Service Manager 28 23. Aimm Consulting 13 8. 20. 35. Anecdotage 15 10.com Page 4 of 107 Get the MTL Experience! . All Business 14 9. Customer Service Training 29 24. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 33. 17. Big Dog and Little Dog's Bowl of Biscuits 19 14. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Executive Coaching Studio 37 32. 18 Better Workplace Now 13.Manage. Accelerated Learning 10 5. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. Be a Better Manager 16 18. 21. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. 12Manage 8 3. 24 19. 1000Ventures 7 2. 30. 33 28. A Better Workplace 9 4. 29. Basic Learning Systems Inc 17 12. Action Leadership 12 7. 34.
51. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 62. 60. Click. 48.Manage. 70. 74. Human Resources About… 49 44. 53. 64. 63. 61. 77. 54 49. 47 42. 39. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 56. 46.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 72. National School Board Association 63 www. 54. Institute of Silly and Meaningless Sayings 50 45. 68. 67. 69. 70 65. 47. Learn! 2010 38. 71. 64 59. 75. 41.managetrainlearn. 79. 45 40. 73. 55. 78. My Name Is Scott Human Links 48 58. 76. 71 66. 52. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success.com Page 5 of 107 . 50.
The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 85. 99. 97. 86. 89. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 96. 88. Click. The Improvement Encyclopedia 89 84. Learn! 2010 80. 98.com Page 6 of 107 Get the MTL Experience! . 92. 91.Manage.managetrainlearn. Value-Based Management 100 95. 100. 92 87. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 81. 82. 90. 93.
It reminded me of an interactive mind map.Manage. connections and advice Site Home Address: http://www. Click.success360. Don‟t ask me what‟s here because the answer is.managetrainlearn.1000ventures. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. Everything.com Page 7 of 107 Get the MTL Experience! .com and www. It links to two of his other sites at www.com Email Address: headoffice@1000ventures. And lots of fascinating original stuff too.1000advices. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. In fact. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.com www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas. Learn! 2010 1.com. It‟s sure to brighten up your day.
In addition to the dictionary. At first. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. and a forum. Click. Since you can add your own entries to the dictionary. Japanese. the chances are the number is much higher by now. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. Learn! 2010 2. It‟s like an internet in an internet just for managers. When I last looked there were over 1500 easy-to-access entries.com Page 8 of 107 Get the MTL Experience! . Chinese. a list of courses being run (to which you can add your own).managetrainlearn. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links.com Email Address: info@12manage.Manage.12manage. I thought it was because you can translate any page into any one of 12 languages (including Arabic. Site Home Address: http://www. models and theory. and Korean). At its core is an A to Z dictionary of management methods.com www. there‟s also a management news section giving links to all the latest management gossip. This site is a formidable resource.
com Email: info@abetterworkplace. “Nature‟s Leadership Lessons”. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. It‟s not fancy. tips. Click. Site Home Address: http://www. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).Manage.com www. (my pick of which is the phrase: “That is so not going to happen”).html. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. and dysfirmations. but it is full of great content for anyone interested in making their workplace a better place. Learn! 2010 3. Where to start? Well. colourful. or trendy. and tools sections.html.managetrainlearn.html to the site address) massive list of resource references. Then there are toolkit.com Page 9 of 107 Get the MTL Experience! . senseless acts of immaturity (eg “Skip rather than walk”). and “Measuring the Mirth”. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. describe_coworkers.abetterworkplace. Daniel lists the things you shouldn‟t say at work. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.
Manage. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Visual. Click.com Page 10 of 107 Get the MTL Experience! . Intra-personal. I know that I am linguistic and so was curious to see whether the test would come out right. (Linguistic.managetrainlearn. Accelerated Learning Free Learning Styles Test This is a lovely site. Learn! 2010 4. Site Home Address: http://www. Bodily.acceleratedlearning.com www. It did! Summary of Free Resources: learning style profile.com Email Address: als@acceleratedlearning. Inter-personal. and Naturalistic). Mathematical. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. The questions are all straightforward. Musical. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”.
self-appraisal. Click. (For example. did you know that the base of this huge structure is only 7 inches from being a perfect square?). and Interpersonal relations. Accel-Team Advancing Employee Productivity There are some nice features on this site. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Machine utilization.com www. They include Time utilization. and coaching.com Email Address: sales@accel-team. plus some well-presented explanations of time management.managetrainlearn.com Page 11 of 107 Get the MTL Experience! . Site Home Address: http://www. and employee development. Learn! 2010 5. Summary of Free Resources: pdf articles on coaching. motivation.Manage. Then there are detailed features on teambuilding. One thing that‟s a bit different here is a set of Checklists.accel-team. Space utilization. There‟s a history of employee productivity that will take you all the way back to the Pyramids.
courage. Here Brent makes the point that. Yes. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. unlike management which involves simply the care and feeding of the organisational elephant. Click. Summary of Free Resources: insightful leadership articles.managetrainlearn. And that‟s why I think I like Brent Filson. I‟m not too sure exactly why I like his writing.com Page 12 of 107 Get the MTL Experience! .com www. I‟d willingly jump through hoops if he asked me.” I like the concept that management trainers and management training should be kind. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. and leadership abilities. And to cultivate that perspective you need kindness. He goes on. Site Home Address: http://www. leadership makes the elephant jump. Learn! 2010 6. tenacity. “From now on. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.com Email Address: brent@actionleadership.Manage.actionleadership. skills. For me. see every leadership challenge as a way of having people increase their knowledge.
Then you score yourself. which are great starting points for further self-development. Learn! 2010 7.com Email Address: webmaster@aimmconsult. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading.aimmconsult. The final score will give you a feedback on areas such as Delegation. Motivation. Click.com Page 13 of 107 Get the MTL Experience! .com www.managetrainlearn. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. and Conveying Credibility. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. You‟re offered some examples of “always doing” this. or “rarely doing” this.Manage. Site Home Address: http://www.
com Page 14 of 107 Get the MTL Experience! . Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. Learn! 2010 8. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. All Business Champions of Small Business This is an amazing site for anyone running a small business. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. One in a million.com Email Address: email@example.com www. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Site Home Address: http://www.allbusiness. but there is a huge amount of free material. many of the products on the site are only available through purchase. There are news reports. including employment and HR and business plans. Click. There‟s everything you could possibly need to help you run an efficient business. guides and tips.managetrainlearn. And sure enough there it was. that‟s one million!) articles. Of course.Manage. blogs. There‟s advice on managing every aspect of your business.
tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.com Email Address: editor@anecdotage. Anecdotage Famous People.com www. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). aphorisms. name or keyword. It‟s absolutely crammed with anecdotes. Funny Stories If you‟re looking for an amusing story to add to a presentation.managetrainlearn. the database came up with 493 stories. Now. Learn! 2010 9.anecdotage. Site Home Address: http://www. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. there‟s a useful search button that allows you to fine-tune your search according to a category. He sold over 2 million. or just to entertain friends at the pub. illustrate a learning point. When I keyed in “Business”.com Page 15 of 107 Get the MTL Experience! .Manage. How about this one pulled out at random? It‟s about Japanese businessman. Click. and amusing stories. Fortunately. perhaps more than you‟ll ever need to get to grips with. then this is the place to visit.
showing how learning a skill related to levels of performance. These are: Strategy. Learn! 2010 10.managetrainlearn. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. It has 15 questions and delivers immediate feedback.com Email Address: info@beabettermanager. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. Information. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. Seize Opportunities.Manage. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard.beabettermanager. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. In the same way. It provides a list of industry sectors with links to their Skills Council. There are also links to local resources around the UK. If you register and log in.com www. Physical Resources. Be a Better Manager Solve Problems.com Page 16 of 107 Get the MTL Experience! . Click. Processes. This website is particularly useful for managers in the UK. People. and Financial Resources. Lastly. Click on any of these and you get a selection of links. you can build your own personal collection of checklists.
com Page 17 of 107 Get the MTL Experience! .Manage.basic-learning. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest.com Email Address: gloria@basic-learning. Of course.htm to the site address) weekly business writing tips. Do You Know Your Reading Speed? If you want to find out how quick you read. I made it to 354. Click. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. you‟ll find out your reading speed. Learn! 2010 Basic Learning Systems Inc 11. and hey presto. For the record. a business communications company run by Gloria Pincu. it doesn‟t exactly test your comprehension. Note where you got to.managetrainlearn. Site Home Address: http://www.com www. then spare a minute or two for this easy test from Basic Learning Systems Inc.
Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. Imagine the sense of mission and spirit of fun. Click. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.com Email Address: webmail@tomterez. to compete. Where people eagerly use their brainpower. Site Home Address: http://www.managetrainlearn. Learn! 2010 12. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Imagine its ability to attract and retain talent. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Where kindness rules.com www.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. This is a card of 25 squares on which is printed a buzzword eg “empower”.betterworkplacenow.Manage. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. “value-added”. Imagine its passion for serving customers. “envision”.” Yea.com Page 18 of 107 Get the MTL Experience! . Tom‟s aim is to create better workplaces. Where teamwork comes naturally. Imagine the innovative power of such an organization. to thrive.
and performance management. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. It‟s still as good as ever.com www.Manage. But the one feature I remember from years ago when I first came across this site. and still look at. the learning process. leadership and knowledge. Click.nwlink. is The History of Training. Site Home Address: http://www. the art and science of leadership. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. definitions of learning terms.managetrainlearn. learning. Summary of Free Resources: a massive resource on performance. By the way. Amongst the goodies are: current training news. in case you‟re wondering about that title. It‟s the best around. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. It‟s a massive resource and a lot of it is original.com/~donclark/ Email Address: donclark@nwlink. Don has a big German shepherd dog and a smaller companion.com Page 19 of 107 Get the MTL Experience! .
I learnt how to use my body language at job interviews. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. why mobile phone shop staff don‟t use desks. and how to convey sincerity and warmth with my face and gestures.com Page 20 of 107 Get the MTL Experience! . and The Business World. Gender Differences.co. Click. in one tour of this site. There are 7 topic areas: Ask Our Experts.managetrainlearn. relaxed stance.Manage.co. Personal Interaction. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Practical Applications. and friendly gesture. Cue: open smile.uk www. Learn! 2010 14.uk Email Address: janem@bodylanguageexpert. The Basics. So.bodylanguageexpert. Parenting Advice.
Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. to be honest.managetrainlearn. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head).Manage. quiz. Learn! 2010 15. Sound Sequence or Dunk Tank. the thing that always draws me back to this site is its collection of Brain Teasers. You can play Bumper Cows. A to Z glossary animations free half hour online course. Site Home Address: http://brainconnection. Then you can view nicely-designed animations which uncover what goes on in your brain.com/ Email Address: webmaster@positscience. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long.com Page 21 of 107 Get the MTL Experience! . brain games.positscience. There‟s a weekly brain bender to test your knowledge (which I got wrong!). and a set of 29 images that dissect the brain as if you were there with a scalpel! But. Click.com www. illusions. brain teasers. such as why you conceive a word in one part of your brain and utter it from another.
And templates of resignation letters. But while others charge for a fraction of what‟s here. appraisal forms. So just go and enjoy it! Summary of Free Resources: teambuilding activities. It has all the familiar. this is all free. a glossary of training terms. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. time management planners. Where Alan got the time from to produce all this beats me. McGregor and McLelland. Learn! 2010 16. It‟s absolutely huge and covers everything you could ever need on training. Click. quizzes. and Aesop‟s fables.Manage. feedback forms. multiple intelligence tests training models and much more too numerous to mention. Shall I go on? I‟ve barely scratched the surface. management and business.businessballs.com Email Address: firstname.lastname@example.org www. models like those from Maslow. It even has a graphology test. explaining how to read personality from your handwriting.com Page 22 of 107 Get the MTL Experience! . exercises and icebreakers motivational and amusing posters file tools and materials puzzles.managetrainlearn. induction training checklists. and not so familiar. the tree swing cartoons. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. Site Home Address: http://www.
Call Centre. Site Home Address: http://www. and The Deal. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. as well as in categories such as Education.Manage. Presentations. Government. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Learn! 2010 17. and Transportation. The free professional trade magazines on offer include: Human Resource Executive.managetrainlearn. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles.com Email Address: email@example.com. Corporate Meetings and Incentives.com www. Click.com Page 23 of 107 Get the MTL Experience! . Internet. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine.
Learn! 2010 18. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.businesssimplification.managetrainlearn. Click.com.au www. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. The only way to deal with it is to focus more effort on simplicity. Yet there is one hidden area of cost which has rarely been addressed: complexity.com. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.com Page 24 of 107 Get the MTL Experience! . a Make It Simple poster.Manage.” When you register here you get a free toolkit including a meeting planner. Site Home Address: http://www. and a set of paperclip templates to keep the campaign fresh in your mind. a busy manager‟s complexity audit. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au Email Address: enquire@businesssimplification.
com Page 25 of 107 Get the MTL Experience! . second.Manage.managetrainlearn. David.changingminds. Learn! 2010 19. and thirdly a teacher who loves to pass on the aha‟s of what he knows. You‟re what the web‟s all about. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. an engineer who needs to connect theory to practice. Site Home Address: http://www. They probably account for over 3500 web pages of industrialstrength knowledge. The sites include: changing minds. hooked on the thrill of discovery. Changing Minds How We Change What Others Think. and explanations. In David‟s own words. Click. improvement encyclopaedia. Believe.org Email Address: firstname.lastname@example.org www. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. principles. and business articles. creating minds. David Straker. No need to apologise. techniques. he is first a learning junkie. David apologises that his creations are done in his spare time. quality toolbook. Feel and Do I am full of admiration for the author of this site.
Learn! 2010 20. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. Legal.com www. Site Home Address: http://www. Each is a goldmine of information. General. and Jobs. use it well!” Summary of Free Resources: massive network of management.managetrainlearn.000 downloadable resources. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory.citehr. Click. “everything is available to everyone at no charge. When I last looked there were over 50. ideas and resources. The network now has hundreds of thousands of members from India where it is based to every corner of the world. and Sales/Marketing. HR.com/ Email Address: info@citehr. Operations.Manage.com Page 26 of 107 Get the MTL Experience! . As Sidhartha says. Citehr Improving Organisations The CiteMan network is one of my favourite resources. There are 7 networks – Finance.
com/ Email Address: info@coaching2grow. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Managing yourself better. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. As you work your way through the topics. They range from Feedback to Musts and Shoulds and Enemy No 1. Working with difficult colleagues.managetrainlearn. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.Manage.com www. You can use it as a standalone coaching tool or as a supplement to working with a live coach.coaching2grow. you can make notes on your thoughts and plans in a Personal Growth Workbook. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. and Influencing a tough boss. Learn! 2010 21.com Page 27 of 107 Get the MTL Experience! . Click.
Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news.customerservicemanager.managetrainlearn. there‟s a great free magazine and technical document subscription service with 16 products offered. Tests. and Scorecards. What else? Well. There‟s one of the biggest lists of customer service articles I‟ve seen. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www.com Page 28 of 107 Get the MTL Experience! . reviews. that people in Poland are the most satisfied with customer service.Manage. Learn! 2010 22. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. There are tons of great information on this site. And a series of useful aids.com Email Address: info@customerservicemanager. such as Customer Service Job Descriptions. Surveys. Click. and that lengthy waiting times are still the top frustration of customers.com www. In a short visit. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals.
and “From Curt to Courteous”. “Five Forbidden Phrases”. Learn! 2010 23. Amongst my favourites are: “Exploring the Rudeness Matrix”.com Page 29 of 107 Get the MTL Experience! . you‟ll find 16 free previews of the videos. Summary of Free Resources: newsletter video previews. On the link below. They‟re all hard-hitting. who‟s put together a library of video programmes on customer service. Where you come when you‟re sick of customers. perhaps? No. Click. it‟s a smashing site run by Nancy Friedman.servicetraining.managetrainlearn. Customer Service Training Deliver Today. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. to the point. Site Home Address: http://www. seriously. and expertly presented by Nancy herself.Manage.com www.com Email Address: info@telephonedoctor.
agree. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. to Perfectionism. Site Home Address: http://health. Now off you go! Summary of Free Resources: free personality tests.managetrainlearn. Learn! 2010 24. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. (They‟re all taken from the Queendom site.com/tools/assessments. disagree. partially agree/disagree." There are 10 statements with which you strongly disagree. Procrastination and Type “A” Personality tests. You can get 31 free Basic Personality tests on this site. or strongly agree.Manage. ranging from Your Anger profile. here‟s a true feast.com Page 30 of 107 Get the MTL Experience! . through Communications Skills. The preamble explains: This test assesses your locus of control orientation and your attribution style.discovery. so if you want more of the same.html Email Address: info@discovery. you can succeed no matter what”. the Locus of Control and Arbitration test. pop over there). Click. Here‟s an example of what you‟ll face in one of the set.com www. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).
Click. Lazy8 Ledger.dwmbeancounter. There are 7 lessons in the course. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Payroll. Site Home Address: http://www.managetrainlearn. Onestep Accounting. Dave Marshall‟s Bookkeeping course fits the bill nicely.com www. and many more. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).com Page 31 of 107 Get the MTL Experience! . He has a nice friendly. You‟ll find links to the Open Office suite of programmes. As well as viewing this free course. The General Ledger and Journals. covering stuff like Debits and Credits. so a good free course on all things accounting is right up my street. reassuring and conversational style.Manage. Big E-Z‟s free trial version. you can also sign up for Dave‟s other courses (eg Special Journals. Acemoney Lite.com/moodle/ Email Address: info@dwmbeancounter. There‟s another great free service that Dave offers: links to free business software. Learn! 2010 25. Checkmate Plus. and Merchandise Inventory) as a guest and get the first lessons free. I don‟t feel I‟m being talked down to and there‟s no jargon. and Financial Statements.
it‟s a great template for a superb presentation. Click. Learn! 2010 Easy Training 26. It‟ll have you smiling to yourself one minute and nodding in agreement the next.com Page 32 of 107 Get the MTL Experience! . And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. or the procedural. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. as in the awards presentation or retirement bash. as in the annual statement to the board. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.easytraining. (check out the almost imperceptible presentation techniques that are used).com www. It‟s an astonishing testimony to an inspiring leader.managetrainlearn.com Email Address: info@easytraining.Manage. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). and it‟s a unique learning experience. It works on many levels. Site Home Address: http://www. (You guessed: I like it!) Just read it.
Now. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. a huge collection of positive news stories. It‟s all about empowerment (aka positivity). there‟s no hope for you! Summary of Free Resources: audio messages.com Email Address: email@example.com. Click. Learn! 2010 Empowering Messages 27. and some really inspiring articles. cartoons. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”.Manage. There are empowering stories. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. if that doesn‟t brighten your day. Free Empowerment Chats This is an uplifting site that should put you in a good mood.com www.empoweringmessages. Site Home Address: http://www.com Page 33 of 107 Get the MTL Experience! .
there‟s an A to Z encyclopaedia of small business terms. Click. Site Home Address: http://www. from home-based businesses to franchises. there‟s everything you could possibly need to know on starting a business. Learn! 2010 28. features.com Page 34 of 107 Get the MTL Experience! . As the title implies. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after.com www. and magazine.Manage. There are ideas galore on what kind of business to make money in. For a start.entrepreneur. from raising money to taking time off. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. As if all that weren‟t enough. And there‟s a hand-holding guide to managing and growing your business.managetrainlearn. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. there‟s heaps of it here.com Email Address: feedback@entrepreneur. from finding an attorney to engaging new staff.
These include videos. there were 348 items. At the start of the year.Manage. training.com www. Learn! 2010 29. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. you‟ll find a treasure-trove of resources for entrepreneurs. advice. bios of famous entrepreneurs. Site Home Address: http://www. and advice.com/ Email Address: info@evancarmichael. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.com Page 35 of 107 Get the MTL Experience! . Click.evancarmichael. and a page of unique resources supplied by contributing experts. articles. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. On this site.managetrainlearn. this is the site for you. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads.
everyonenegotiates. for instance.Manage. and incisive articles.com www.You’ve Got To Be Kidding This is Peter Barron Starks‟ site.managetrainlearn. Who. Site Home Address: http://www. which he calls: “your premier resource for sharpening your negotiating skills”. I‟ll eat my hat. There are lots of free resources here on negotiating. including a test of your negotiating style. newsletters and collection of negotiation gambits negotiating style self-assessment.com Email Address: info@pbsconsulting. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. It‟s not hard to see why. Learn! 2010 30. Everyone Negotiates YIKES . They‟ll catch your attention too because they‟re very much to the point and memorable. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. If these gambits don‟t turn you into a powerful deal-maker.com Page 36 of 107 Get the MTL Experience! . But what caught my eye was his list of over 60 short sharp negotiating gambits. Click. a monthly newsletter. Summary of Free Resources: articles.
After the first part which is an Introduction.com Page 37 of 107 Get the MTL Experience! . Learn! 2010 31. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.Manage.com Email Address: sean@executivecoachingstudio. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. you get “Making Things Happen”.executivecoachingstudio. Beats those long journeys to training courses! Summary of Free Resources: articles. Site Home Address: http://www. newsletter email course for executives.managetrainlearn. Click. friendly style are easy to read and easy to absorb.com www.
and conversational do‟s and don‟ts.executiveplanet. how to address people.com Email Address: info@executiveplanet. culture.Manage. Plus for each country. and etiquette.managetrainlearn. Site Home Address: http://www. you get advice on: negotiating tactics. what to wear. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. For each country. Learn! 2010 32. Click.com www. Executive Planet Cross-cultural Training If you do business around the world. entertaining. you‟ll get advice from an expert along with facts about laws.com Page 38 of 107 Get the MTL Experience! . this site is an essential companion to your airline tickets. suitcase. The site works like a wiki. Its main feature is a guide to business culture when negotiating in 49 different countries. and hotel booking. meaning you can register and update articles. making appointments.
In the business section.000 articles (and probably growing all the time). Site Home Address: http://www. Time Management.com www. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. For me. It has over 100. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Coaching. and Top 10 Tips. Here are a couple of statistics.com Page 39 of 107 Get the MTL Experience! . Motivation. This site is mind-bogglingly massive. Goal Setting. the best article directory by far is Ezine Articles. Click. Communication.managetrainlearn. and Creativity. including: Customer Service.com Email Address: info@ezinearticles. The list just goes on and on. Learn! 2010 33.ezinearticles. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. run by Christopher Knight. Negotiation. It reviews everything that it archives which means you‟ll get only good stuff. you‟ll find Leadership.000 authors (also probably growing all the time). Change Management. And over 25. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Presentation.Manage. Teambuilding. In the Self-Improvement section. there are all the categories you could wish for if you are looking to extend or update your knowledge.
com Page 40 of 107 Get the MTL Experience! .managetrainlearn. of course. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. Then. For those of us too busy to spend every day surfing. Fast Company How Smart People Work Fast Company is one of the original business information websites.com Email Address: pr@fastcompany. You can also browse their massive archive of past copies. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.Manage. Site Home Address: http://www. But that‟s nowhere near all they do. a directory of businesses in your area (States only unfortunately).fastcompany. Click. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future.com www. Essentially. For a start. But on the site you can see the current edition for free and read selected articles. Fast Company is a monthly business print magazine that you can subscribe to. Learn! 2010 34. The one I like most is Fast Take. which is a weekly roundup from the Web. mine‟s not there) and Top 10 Bosses From Hell. a fast feast. you can subscribe to some very useful newsletters. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. All in all.
called Danger – Talent Zombies! Thank you. I clicked on just one of their 25 categories.Manage. That took me to a page with 8 big products of which I was able to download samples from 4. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. an Induction Toolkit.co. Learn! 2010 35. Click. They are now a formidable presence on the Web.com Page 41 of 107 Get the MTL Experience! . As an example. There‟s so much information that if you downloaded everything that‟s available. you‟d have a huge library of valuable material. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.uk www. Selection and Induction.uk Email Address: service@fenman. Fenman! Summary of Free Resources: huge range of training products with many free samples. Site Home Address: http://www.co. Recruitment. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. How to run an Assessment Centre. this is what I did.managetrainlearn. and an exercise on identifying employees with talent.fenman.
Incidentally. Learn! 2010 36.firststepstraining. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before.com Email Address: rbenson@firststepstraining. For example. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Click. Site Home Address: http://www. Just pop on over and try them for yourself. I won‟t tell you what you have to do in these games (they‟re far too complicated). First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them.com www.managetrainlearn.com Page 42 of 107 Get the MTL Experience! .Manage.
You can try out all of the categories if you have Flash installed. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. There are 6 categories of games: Video games. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.com Email Address: info@games2train. Flash games. I gave Quiz show a go and chose Sexual Harassment as my subject. I scored quite well and I certainly learnt.games2train. Click. and design makes you really believe you‟re on a TV quiz show.Manage. Quiz shows. Multiplayer games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Learn! 2010 37. and Phone games. audio.managetrainlearn.com Page 43 of 107 Get the MTL Experience! .com www. I then got to choose who I wanted to be and who to play against and the game started. The questions are the usual range of multiple choice and true or false but the graphics. Site Home Address: http://www. Certification games.
You can also enter your ideal profile to see where you want to be. some research into the top time wasters. That‟s. the site offers 10 time tamer tips. you can see a pie chart of how well you do compared to others. Learn! 2010 38. and interesting time management quotes. tips. here‟s one from Pace Productivity. sleep and TV and so on.Manage. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. In addition to the time tabulator. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. Click. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes.getmoredone.com Email Address: firstname.lastname@example.org Page 44 of 107 Get the MTL Experience! . to family.managetrainlearn. When you‟ve allocated your weekly hours. of course. and research on time management.com www. Site Home Address: http://www.
com Page 45 of 107 Get the MTL Experience! . Gilbert Colgate.Manage. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Learn! 2010 Harvard Business School 39. There are brief but fascinating bios of each leader. Did you know. and Hugh Hefner. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders.edu/leadership/database/index. there will be some unfamiliar names on the list.managetrainlearn. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Clarence Birdseye. Click. but most people will recognize people like Elizabeth Arden.hbs.html Email Address: email@example.com www. For non-Americans. for example. Site Home Address: http://www.
com Page 46 of 107 Get the MTL Experience! . read the articles on this website. Learn! 2010 40. It‟s just that he tells such a good story. And then he draws some universal truths out of these stories that help us take home the message. the headings of these articles are immediately grabbable. Or how about “Say thanks before it‟s just a memory”. (Harvey knows we‟re all curious deep down). Finally.managetrainlearn. For a start. Many of these articles kick off with fascinating stories of successful business leaders or managers.com Email Address: firstname.lastname@example.org. But I keep a special place for Harvey Mackay. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. And he packs a big message in the shortest possible space. There‟s “The heart of education is the education of the heart”. Or “Some squares are really sharp”. You just have to read his stuff. Enjoy! Summary of Free Resources: management articles. Click. Then there‟s the content.Manage.com www. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). I reckon you‟ll learn a lot from this site. If you want to know what I mean. he‟s just a great writer. Site Home Address: http://www. Yep.
hellomynameisscott. There are over 700 of them. has a suite of websites. Another is his comfort around using modern technology to build customer relations.com Page 47 of 107 Get the MTL Experience! . but he has already written 7 books.com Email Address: scott@hellomynameisscott. He‟s already got a great present! OK. If you can‟t get enough of Scott on this site. Scott is still young. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. take a look at his other video site and consultancy site.Manage. launched his own interactive TV. Many of Scott‟s themes really chime with me. Learn! 2010 41.com www. One of them is the idea that you shouldn‟t create customers. and has made a brand out of a nametag. It underlies his Hello. My Name Is Scott Stick Yourself Out There In my review of this site. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. (Apparently. And then I realised that this isn‟t true. Click.managetrainlearn. he also has a nametag tattooed on his chest. My Name is Scott website. you should create fans. Hello. I was going to say that a great future awaits Scott Ginsberg. is a regular columnist.) The theme behind Scott‟s ideas is Approachability.
forum. Summary of Free Resources: management articles tests forum.Manage. Learn! 2010 42. Wherever you are. links. Amongst the many free goodies on offer here (along with the articles.managetrainlearn. news and jobs) are a wide set of personality tests. use it.com Page 48 of 107 Get the MTL Experience! .humanlinks. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. a wide range of managerial tests (eg Manager in a Fix).com Email Address: email@example.com www. a range of audits. Click. (from training needs to climate. Site Home Address: http://www. thinking skills to job satisfaction) and some general knowledge tests.
Susan takes you through 4 main areas: HR Basics. As with all About sites. checklists and forms Interview tips Job descriptions Free email classes. Employing People. Throughout the channel.com www. there are links to the most popular sections.Manage. and the latest updates. Management/Leadership. you‟ll find topics on Change Management.com Email Address: info@humanresources. then you‟re in for a great treat.com Page 49 of 107 Get the MTL Experience! . Managing People. Motivation. and Teambuilding. Click. Communications. Learn! 2010 Human Resources About… 43. and Success at Work. Site Home Address: http://humanresources. On the way they tackle Human Resources with guide Susan Heathfield. there are free 5-week email classes.about. Summary of Free Resources: Learning style profile Free policy samples. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. To help you through this wealth of material. Employee Recognition. Performance Management.about. here including “Recruit and Hire the Best”. They start with 19th Century History and end up with Zoology.managetrainlearn. the “must reads”.
a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say.com/~rpottinger/index. For example. but great fun. For a flavour of each of these. a Bullshine generator for producing management speak.htm Email Address: Isms2002@btinternet. you can become a member of the institute and learn about the institute‟s history and purpose.com Page 50 of 107 Get the MTL Experience! . and my favourite pirate curse: “What care I. roll of honour and list of “bored” members. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. albeit with a serious purpose. There‟s a coat of arms (motto: Back to Quo Vadis). Site Home Address: http://www. ISMS curser. black-spotted pigeonfoot!” Odd. There‟s a swipe at management models.com www.managetrainlearn.btinternet. a list of hilarious workplace clichés. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace.Manage. Summary of Free Resources: bullshine generator. Learn! 2010 44. Click. ISMS Babel translator carparktivity stickers. here‟s my favourite cliché: “He was in and out like a yo-yo”. thou plump.
Click. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. Summary of Free Resources: leadership articles newsletter book excerpts. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. articles and a newsletter. Take a daily dip.com Email Address: comments@leadershipnow. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. For a start. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.com Page 51 of 107 Get the MTL Experience! . there‟s a feature called Leadership Minute. This is a series of short one-minute reads on leadership subjects.leadershipnow. But there are 2 features that make this site just a little bit different. Site Home Address: http://www.Manage. Learn! 2010 45.managetrainlearn.com www.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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Volunteers. (By the way. Carter calls the site a “complete. it has a bias towards non-profit organisations. Summary of Free Resources: encyclopaedia of management.managementhelp. Then you move through Icebreakers and Group Matters. highly integrated library of management material”. It‟s an amazing resource. well V. Carter McNamara.Manage. to General Resources and Related Library Links. I was astounded then and still am now.com Page 55 of 107 Get the MTL Experience! . There doesn‟t appear to be anything left out. It‟s a real web of information. Site Home Address: http://www. to Z. a true management help. Click. say Group Skills. the work of one man.com www.org Email Address: jalnes@mapfornonprofits. Learn! 2010 49.) Let‟s see what happens when you explore one topic.managetrainlearn. And of course when you go elsewhere you have other links to explore. And it‟s hard to argue with that. You start with an introduction and a set of links to outside sites. Advertising and Promotion. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. It covers everything in business from A.
management publications. The one I checked on Motivation has some really well-chosen subjects. To Manage Divine This is nothing short of a management supersite. there‟s a massive collection of articles in the Knowledge Bank. Learn! 2010 50. Culture. you can buy the T-shirt with that slogan on (“To Work Is Human. For devilment.Manage. business schools.managetrainlearn.com www. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. and employment law sites around the world. Click. There are also links to universities. I selected “Q” and got “Quick Ratio” and “Quality of Work”. Then there‟s an A to Z glossary of management terms. Site Home Address: http://www.com Page 56 of 107 Get the MTL Experience! .com Email Address: admin@managerwise. Innovation. Where to begin? Well. portals.managerwise. Manager Wise To Work is Human. To Manage Divine”) and hand it out to your delegates on your next training course. Motivation and so on. As a bonus. neatly categorised into sections such as Coaching. Summary of Free Resources: massive collection of management articles glossary of management terms.
com Page 57 of 107 Get the MTL Experience! . ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. To help you and your organisation learn these skills. including E-learning courses. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Learn! 2010 51. 1-day Course Plans. Step-by-Step pocketbook guides. Thinking Skills. Click. MTL provides a range of online products. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. They range from Appraisal and Assertiveness to Teambuilding.com www. Site Home Address: http://www.managetrainlearn. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century.Manage. and a library of free e-books.managetrainlearn. Time Management and Training Skills.com Email Address: eric@managetrainlearn. Manuals for Trainers.
When I looked.mhmail. it‟s free. the theme was Balance. For example. Other resources on this site include Jeanie‟s guided meditation tapes.managetrainlearn. the best bit is. Click. Learn! 2010 52. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.com Page 58 of 107 Get the MTL Experience! . Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. in the week I checked it out. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.net www. Site Home Address: http://www.Manage. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.” It‟s a nice way to do some useful self-improvement each day and.com Email Address: mhmail@earthlink.
pull creative ideas out of thin air. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. Learn! 2010 53. creative and deep relaxation. this is the site to come to.com Page 59 of 107 Get the MTL Experience! . Plus. and accelerate your own healing.com Email Address: support@silvaultramindsystem. Site Home Address: http://www.com www.Manage. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”.managetrainlearn. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. This programme shows you how to reach the alpha level of relaxation. an optimal state of being in which your right and left brains are working together and you are in a state of total. Click.silvaultramindsystem. founder of the Mind Power System. Go on. open up your mind.
com/ Email Address: info@mindtools. free of charge.Manage. There is also a members‟ area. called Career Excellence Club. Here you can learn hundreds of essential management skills. Click.managetrainlearn. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. Site Home Address: http://www. and a forum. interviews with experts. Learn! 2010 54.com Page 60 of 107 Get the MTL Experience! . instantly available Each year.com www. MindTools.000 visitors learn the essential skills they need for an excellent career. Mind Tools Online management and leadership training. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter.000.mindtools. for access to all the materials.com helps more than 10.
Negotiations and Conflict Resolution.ocw. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.com Page 61 of 107 Get the MTL Experience! . Or you could use the references as the basis for your own self-paced learning. is the actual lessons.mit. Click.managetrainlearn. Learn! 2010 55. It‟s up to you.Manage. What you don‟t get. It‟s up to you how you might use this information. calendar. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. Site Home Address: http://www. obviously. lecture notes and assignments. and Communications for Management. the Massachusetts Institute of Technology made newspaper headlines. here are the results: MIT Opencourseware. What you‟ll get on this course is a syllabus. Now a few years on. both in pdf. This is how it works. Let‟s take as an example “Practical Leadership”. Other programmes of interest to managers are: Advanced Managerial Communication. reading references. There are some 34 departments ranging from Aeronautics to Writing Studies. Listening to the Customer. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. You could be a trainer and use the plan as a structure for your own courses. Programmes are courses run in any particular semester.edu www.mit.edu Email Address: info@ocw.
Considering what you‟d pay to hear either of these two speakers in person.com Page 62 of 107 Get the MTL Experience! .mp3motivators. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. When I did this. It lasts all of 25. The free gift offered on the site comes when you recommend the site to a friend.managetrainlearn. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Site Home Address: http://www.com Email Address: info@mp3motivators.Manage. Learn! 2010 56. Click.com www.45 minutes and can be played straight from your PC or an mp3 player. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.
html Email Address: itte@nbsa. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.managetrainlearn. and quite a big section on dealing with conflict. Learn! 2010 57. the lessons have universal appeal to managers and leaders in any organisation.Manage.com Page 63 of 107 Get the MTL Experience! .nsba. Site Home Address: http://www. There‟s good stuff on the qualities that make up a leader. Click. Although it‟s aimed at school governing bodies. Maybe they have something in mind? Summary of Free Resources: leadership course.org/sbot/toolkit/PandLDev.org www. the different ways to communicate.
The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Summary of Free Resources: negotiating skills test.com www. you get the correct versions and a rationale. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them. All the questions are case studies. After submitting your answers.sabonline.com Email Address: info@sabonline. Learn! 2010 Negotiation Enterprises 58.managetrainlearn. Site Home Address: http://www.com Page 64 of 107 Get the MTL Experience! . How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. Click.Manage. which is quite instructive.
negotiatormagazine.Manage. And it‟s all the work of one man. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. The first was what John calls the King Solomon Maternal Claims Dispute. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.managetrainlearn. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.com Page 65 of 107 Get the MTL Experience! .com www. It‟s absolutely massive. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. There‟s no fee so it‟s a resource you can wander around at will.com Email Address: editor@negotiatormagazine. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. Click. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. Learn! 2010 Negotiator Magazine 59. John Baker. Site Home Address: http://www. Two entries are currently topping the list. in which these two men doubled the size of the USA overnight for the price of $15 million.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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Click. It‟s a great resource and they offer a Free Trial for 15 days.com Page 69 of 107 Get the MTL Experience! .Manage. if you‟re a manager who‟s stuck. Everything possible is included from 360 Degree Assessments to Diversity. overwhelmed.co. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. or under pressure (OK.managetrainlearn. and if this wasn‟t enough. Oh.co.uk Email Address: enquiries@peoplealchemy. using their search facility or just going where the mood takes you. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. Everything I saw was superbly written and presented. Learn! 2010 63. OK. the portal is offered free to charities. then you don‟t need training. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. This enables you to access the full version and wander all over the place.uk www. You need answers. Empowerment to Violence and Aggression. who isn‟t?). A nice touch was also that you can bookmark pages and add your own notes.peoplealchemy. making mistakes.
Some trainers use the famous “old hag-young queen” image. Site Home Address: http://psych.la. some of the links are now dead). or quick power learning interludes. And you can use them in a wide range of change programmes as great icebreakers. Learn! 2010 64. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. Summary of Free Resources: optical illusions.psu.htm Email Address: Acp103@psu. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.edu/clip/Perception.Manage. Click.managetrainlearn. and the facing vases/faces. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. They‟re fun to play with or just to work out for yourself. This site has a huge number of links to different optical illusion sites (though. being rather old.edu www. And others mix numbers and letters as in the “Is it 13 or B?” picture.com Page 70 of 107 Get the MTL Experience! . the rabbit/duck. Others use the Necker cube.
and end up with Wisdom Words and Worry.com Email Address: firstname.lastname@example.org www. Say goodnight.managetrainlearn. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. As an example of the folksy nature of these writings. Aaah. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”.Manage. Site Home Address: http://www. Learn! 2010 Personal Development 65. move on to Change and Complaints. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).com Page 71 of 107 Get the MTL Experience! . There are nearly 250 articles to choose from. steer right through Learning and Leaders. So we start with Abstinence. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Click.personal-development. neatly arranged in A to Z fashion according to personal development themes.
Learn! 2010 66. and I also like Philip because the most important stuff on his bio is his dog. Oh.managetrainlearn. and Making Money.com Page 72 of 107 Get the MTL Experience! . He does things that bring him joy and contribute value to others. Click.” Philip shares a lot of his philosophy and ideas on this website of his.com www.Manage. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. Site Home Address: http://philiphumbert. Creating Wealth. The free goodies include 3 free e-books: Goal-Setting 101. Personal Eco-Systems. Kodiak. audio tapes and top 10 lists. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002.com Email Address: coach@philiphumbert. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.
Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. a really neat little positive boost trick that only a computer can deliver.com Page 73 of 107 Get the MTL Experience! . a free 7 Eternal Laws CD. Now if none of these don‟t put you on cloud nine.Manage. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. Click.managetrainlearn. In addition. All free.com www. Site Home Address: http://www. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.com Email Address: info@positive-club. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. there‟s a lovely relaxing slideshow from Kahlil Gibran. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. then this site will shower you with great motivational literature. Learn! 2010 67. including some classic self-improvement books.positive-club. And many more besides. and a massive dictionary of self-affirming quotations from Abundance through to Youth.
conversational style. Topics include What to Wear and Dealing with Investors. And lastly. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.com Page 74 of 107 Get the MTL Experience! . seasonal. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. Where to begin? Well. Learn! 2010 Presentation Helper 68. Next. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings.managetrainlearn.Manage. funerals and retirements. There are also quick links to the free Powerpoint viewer and trial version of the real thing. and a template builder.uk Email Address: editor2007@presentationhelper. “Ancient Egyptian Mummification”. told in an easy-to-read.co. and “The Future of the Pork Sausage Market”.co. there‟s some great advice on how to deliver your presentation.uk www. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. first off.presentationhelper. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. Click. Site Home Address: http://www.
you can browse the model book. Summary of Free Resources: Collection of management models Site Home Address: http://www. it can also be of value to those who want to develop their knowledge of management ideas. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. Theory X and Y. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.managetrainlearn. Click. pros and cons. You can add your own comments. The models themselves are displayed graphically with details of their characteristics.com www.Manage.com Page 75 of 107 Get the MTL Experience! . Learn! 2010 69.com Email Address: customer_service@provenmodels. and Fayol‟s 14 Principles of Management.provenmodels. It comprises a collection of 64 models which can be accessed be a search of the model name. or the topic. descriptions. and references. the author name. Alternatively.
Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari.com Email Address: al@robinsharma. Site Home Address: http://www. that‟s the person I‟ll always think he is.managetrainlearn. The chief free resource on this site is a collection of audio podcasts.com www.robinsharma. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. These will really motivate you as you walk or drive along. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. but as the name of his bestselling book. In all there are nearly 40 broadcasts in the archive. Everything he touches seems to turn to gold.Manage. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Click. Learn! 2010 70.com Page 76 of 107 Get the MTL Experience! .
com Page 77 of 107 Get the MTL Experience! . This site will show you Roger in action both on audio and video. and tells a very good story.rdawson. Learn! 2010 71. He‟s practical. “Flinching”. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. Plus. you‟ll also get a set of 23 articles on power negotiating.managetrainlearn.com www. including: “Ask For More”. and “Money is not as important as you think”.com Email Address: dawsonprod@aol. Site Home Address: http://www. Click.Manage. Summary of Free Resources: audio and video excerpts articles on negotiating. entertaining.
Both sites will give you access to some of Ron‟s excellent free material. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.com www. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. He has reached more than 3 million people with his high-energy and high-content presentations. a free Customer Service Training Library. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.Manage. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Learn! 2010 Ron Kaufman 72.ronkaufman. Click. There are great videos which will show you why Ron is such a draw when presenting. And.com Email Address: ron@ronkaufman. as if this wasn‟t enough.com Page 78 of 107 Get the MTL Experience! . There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.managetrainlearn.
managetrainlearn. and “Power chunking”. They‟ll enhance your communications and make you a stronger influencer. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. To get a feel for some of the tips. Learn! 2010 73. Click.Manage. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. Site Home Address: http://www.co. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free.co. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.uk www. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).uk Email Address: info@saladltd. “Wave goodbye to hesitation”.com Page 79 of 107 Get the MTL Experience! .saladltd.
Learn! 2010 74. Because they are also promoting their own offline courses. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.uk www. These range from PRINCE2 to Six Sigma.co.uk/ Email Address: contact@siliconbeachtraining. They care about effective training and that means listening to their clients and course participants. though.co. and Social Media. you can follow up on tags (to see related items). Summary of Free Resources: Free courses from their website Free monthly competition. or submit a comment of your own. Photoshop. share the topic on your social sites. Site Home Address: http://www. To start off.siliconbeachtraining. they offer 13 courses that can be accessed from their website pages. What makes them really outstanding. Click.com Page 80 of 107 Get the MTL Experience! . as well as more familiar management courses.managetrainlearn.Manage. they also run a monthly prize competition with the winners receiving a free course. On each of the topics in their courses. is the range and depth of free resources on their site.
and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. Click. What makes this more than a training shop. Summary of Free Resources: Free training resources on exercises.skillsconverged.managetrainlearn. These range from energisers and icebreakers to exercises and teambuilders.com/Home/tabid/229/Default.com www. all of which can be customised to suit your own particular training needs. These include trainer‟s notes.aspx Email Address: support@skillsconverged. is the wealth of free material on offer. workbooks. exercises. You get all the instructions along with the item which are usually well-illustrated. Site Home Address: http://www.Manage. games. slides. Learn! 2010 75.com Page 81 of 107 Get the MTL Experience! . A great giveaway for training and learning. however. Skills Converged Training Material on Productivity. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers.
advice and tests on stress busting.Manage.stressbusting.uk Email Address: email@example.com. Learn! 2010 76. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.co. Send me to the relaxation couch now. meditation. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. I liked in particular the idea of “Firebreaks” around your busy day. Summary of Free Resources: Articles. There are really interesting articles. and stretching.managetrainlearn. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. Site Home Address: http://www. And the Directory offers a good set of links to more specialised areas. or via the type of remedy eg a link to another area or product. from Dr Roger Henderson.com Page 82 of 107 Get the MTL Experience! . Click.uk www. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Then there is the Stressbusting channel with a variety of short programmes on relaxation.
Then there‟s an amazing article directory. and I forgot. there‟s a great selection of e-cards that you can send to your contacts too. Success guaranteed. in fact.success.bz Your Path to Success If success is important to you in life. and powerwords. Oh.bz/ Email Address: firstname.lastname@example.org www. Learn! 2010 77. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. coaching courses. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. then this is the place for you. And email tips. Click. For a start you can download a free CD and MP3 of “The Secret”. these are pretty amazing. Plus a demo of a Life Organizer that plans your personal success.Manage. I think. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. (and who doesn‟t have some kind of desire for their own success?). Success. quotes. Plus audio programmes. quotes. The focus on this entire site is success. software and videos. Site Home Address: http://www. to which you can add your own items.managetrainlearn.com Page 83 of 107 Get the MTL Experience! . But what about the free resources? Well.
a community. Mental Health. events. adding an article (50). or simply daily logging in (5). As an encouragement to participate. Once you‟ve registered. you can develop your own member pages and connect to others through chat. members can earn user points for all their activity on the site. blogs. and discussion boards. and Lifestyle. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. Click. and products. You can access experts in each of these areas. The site has 6 areas: Success Skills.com Email Address: email@example.com Page 84 of 107 Get the MTL Experience! . It is a resource.selfgrowth.managetrainlearn. instant messaging. newsletters. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. including adding an expert page (100 points). Site Home Address: http://www. Love and Relationships.com www. Spirituality. sets of articles. Money and Careers. and a place to learn. As a reward for gathering points. you can be featured on the site and offered prizes.Manage. Health and Fitness. Learn! 2010 78. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere.
Fostering Innovation. though.com Page 85 of 107 Get the MTL Experience! . Leading Others. Click.Manage. Great fun and highly innovative.com/e-learning Email Address: firstname.lastname@example.org www. And then it uses a mountain background. Ensuring Security. For a start. and Maintaining Balance.targetedlearning. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. Serving Others. I scored highest on Gaining Autonomy which for me was spot-on. This is a series of 28 questions about your career objectives and values. you get the results which score your responses according to one of the following: Gaining Autonomy. Once you‟ve completed the whole set of questions. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Achieving Stretch. Learn! 2010 79. The assessment now allows you to devise an Action Plan. is the link to the Making a Difference workshop. probably because the company is located in Utah. Being the Expert. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. it has a landscape website not a down-the-page portrait one.managetrainlearn. The great thing about the site.
on time management. You can take them on your IQ.com Email Address: info@testcafe. and on your personality. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. on your career choices. Learn! 2010 80. Test Café Brain Tests This is one of the best sites around for taking tests.testcafe.com Page 86 of 107 Get the MTL Experience! . on teamwork. As an example. Summary of Free Resources: tests and self-assessments. Click. on assertiveness.managetrainlearn.Manage. Site Home Address: http://www.com www. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. testing. Testing.
Let Go”. That‟s not all. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Click.managetrainlearn. Site Home Address: http://www. Summary of Free Resources: articles on change management. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen.com Page 87 of 107 Get the MTL Experience! . Learn! 2010 81. It‟s in the form of a spy file. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. or. in her words. about Patti and her work.Manage. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.com Email Address: email@example.com www.thechangeagent. detect change.
Disney Leadership. uploading their own video clips. Some of the groups on the site include: Professional Voice. This means that leadership experts and practitioners from all over the world can collaborate with each other. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.com/ Email Address: info@theleadershiphub. Learn! 2010 82. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. messaging each other. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. blogs. and one I particularly like. documents on leadership Site Home Address: http://www.com Page 88 of 107 Get the MTL Experience! .com www.theleadershiphub. Be Inspired. The site is based on Web 2.managetrainlearn. Be Entertained.Manage. documents and other useful tools to share with the rest of the community. emailing within the platform.0 tools with members writing their own leadership diaries. Click. videos.
Hats off to David for another amazing encyclopaedic resource. This one is “a long list of around 400 items. Learn! 2010 The Improvement Encyclopedia 83. creatingminds. a companion to changingminds.syque. Click. “Chumbo Chart”.” So. Summary of Free Resources: articles on quality and improvement. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites.htm Email Address: contactus@syque. ranging from original Japanese terminology to Six Sigma frameworks.com www. end up with “Z-Chart” and “Zenbara”. you can start with the “A-O Diagram” and journey through “Bell Curve”.com Page 89 of 107 Get the MTL Experience! .Manage.com/improvement/a_encyclopedia. and “Fault Tree Analysis” and. each with a page containing descriptions of tools and terms about improvement and quality. and qualitytools (which you‟ll find elsewhere in this book).managetrainlearn. Site Home Address: http://www. if this is your sort of thing.
Click. a bitter-sweet story of how nobody sees you when you really succeed.Manage. Victor is an American motivational speaker who is very entertaining.thelogicofsuccess.com www.managetrainlearn. Motivation with Intelligent Content This is Victor Gonzalez‟s site. (You can see him in action on this site in 4 video excerpts. through “The Winning Mindset of a True Leader”. Site Home Address: http://www. which is summed up as: “never try to win”. They range from “My First Trophy”. Read and be entertained! Summary of Free Resources: video excerpts articles. and instructive. direct.) What makes the site worth a visit is the special collection of articles on success. There are 62 of them and they‟re all written the way Victor speaks: highly personal. Learn! 2010 The Logic of Success 84. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”.com Email Address: firstname.lastname@example.org Page 90 of 107 Get the MTL Experience! . newsletter. and free e-book on success. conversational.
it has a wonderful glossary. Learn! 2010 85.com Page 91 of 107 Get the MTL Experience! . In fact. For a start.de www. HR. Which makes this section alone a great research tool. a Knowledgebase.themanager. and a Daily Knowledge Special. Site Home Address: http://www.Manage. and other categories that will shoot you off to even more resources elsewhere on the Net. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. Then there are links to Publications. sending you off in all sorts of explorations.managetrainlearn. There are Finance.org Email Address: info@reckliesmp. if you ever need to look something up about management. Marketing. this is as good a place to start as you‟ll find. Summary of Free Resources: glossary of management terms articles galore on management. Click.
Click.managetrainlearn.com Page 92 of 107 Get the MTL Experience! . The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. in “Management Without Logic”. and a comparison between work and prison.Manage. Here you‟ll find answers to questions that really bother people at work. there‟s a very amusing section that includes: some of the crazy things managers say. and Tina Rowe.workplacedoctors. Learn! 2010 The Workplace Doctors 86. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Dear Doc… This is an off-beat work-related website run by William Gorden.com www. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Site Home Address: http://www. In addition.com/ Email Address: danvwest@msn. such as “Help! I Can‟t Spel”. Dan West. Lists to Hang Up at work.
and e-learning.com Email Address: email@example.com Page 93 of 107 Get the MTL Experience! . Just go and play! Summary of Free Resources: games.com www. to name just a few. eg on facilitator characteristics. quizzes. Click. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Project Life Cycle.thiagi. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi.managetrainlearn. TV game shows. puzzles and guides training resources. trivia puzzles email games. for short). including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. And there‟s a lot of free fun training on the site.Manage. Learn! 2010 87. Site Home Address: http://www.
much of it available in the Letter to Thinking Managers newsletter which is free for the first two months.com Email Address: info@thinkingmanagers. and an update on the world‟s top companies. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. Unusual and original features of the site are various newsfeeds on management topics. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Finally. Learn! 2010 Thinking Managers 88. there is a Resources section linking to a big database of other sites and companies. There is also a huge library of management material.com www. there is a wealth of material on this site. As you would expect from two such luminaries.Manage.com Page 94 of 107 Get the MTL Experience! . consultants and thinkers in their own right.thinkingmangers. Heller is the founder of the magazine.managetrainlearn. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. Summary of Free Resources: Management library Blog watch Media watch Links library. both outstanding writers. Click. a Media Watch which summarises the headlines of the world‟s top business publications. Site Home Address: http://www.
interviews.com Page 95 of 107 Get the MTL Experience! . puzzles. inspire you and wow you with a host of free articles. comments and much more.com www. Learn! 2010 89. are you tickled by life? Tickledbylife.Manage. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week.php/ Email Address: info@tickledbylife. Cor. stories.com will surprise you. Click. Site Home Address: http://tickledbylife.managetrainlearn. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. games. discussions. provoke you. jokes.com/index. anecdotes. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.
It‟s huge.antion.Manage. try it. 336 pages long. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. If you want to inject more pizzazz into your presentations. Learn! 2010 90. It‟s printable online reading but if you want to buy the book you can. and has some very interesting ideas and techniques.managetrainlearn. Tom Antion Wake ‘Em Up Business Presentations.com Page 96 of 107 Get the MTL Experience! . fun and memorable programs”.com www. Tom Antion is a business speaker who also runs a range of seminars on other topics. Site Home Address: http://www. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Click.htm Email Address: firstname.lastname@example.org/products/freebook. Oh.
Tom implores us to use these resources. Spread them around. Send them to friends. the Middle East. and more. or transformational change.Manage. when I was just a humble HR manager. Tom Peters. Learn! 2010 91. or dozens more. Spain. slides and pdfs on Peters‟ thoughts.tompeters.managetrainlearn. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Years ago. Romania. Have your way with them. he shakes up enterprises to re-think what they do.com Email Address: email@example.com Page 97 of 107 Get the MTL Experience! . There are heaps of stuff here. Site Home Address: http://www. from seminars in the States. But now of course the cost doesn‟t come into it. “Take them. Click. Use them. Brazil. Plus. Peters is a legend in his own lifetime. or the nub of leadership. I used to think. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. You can discover what the great man thinks about interviewing excellence. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru.com www. or innovation. For here on Peters‟ site. He is far more than a motivational speaker.
Trainerbubble provides a huge list of free samples that are ideal for anyone running courses.com Page 98 of 107 Get the MTL Experience! . and Health and Safety. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. A great training resource. seminars and workshops.com/default.managetrainlearn.com www.trainerbubble. Click. As well as this service. Metaphors. Customer Care.Manage. Learn! 2010 92. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. including Business Development. whilst remaining affordable. They also provide consultancy and bespoke services. Lateral thinkers. you qualify for a free training pack. simple to follow and easy to access. Summary of Free Resources: Samples of training materials. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Plus. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive.aspx Email Address: customercare@trainerbubble. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Communication. if you are a UK charity. Site Home Address: http://www.
Learn! 2010 93. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. there are 3 more free courses on Communications. Plus. and Nutrition. and assertive/unassertive preferences.managetrainlearn.Manage. Heart Intelligence. if that‟s not enough. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. And. stable/unstable. what you want in life and how to consciously transform your life for the better. Click.trans4mind. Site Home Address: http://www.com Page 99 of 107 Get the MTL Experience! . Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.com Email Address: info@trans4mind. For starters. And that just scratches the surface.com www.
managetrainlearn. valuation and decision making. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site..com Page 100 of 107 Get the MTL Experience! . Learn! 2010 94. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. Nearly every concept on management must be here.net www. In just a few minutes.valuebasedmanagement.. change and culture. Click. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. and leadership and management. You get what‟s on offer thrown straight in your face. It‟s like an internet inside an internet.net Email Address: info@valuebasedmanagement. Site Home Address: http://www. communication and marketing.Manage. and most importantly. organization. In fact.
Site Home Address: http://www.com Page 101 of 107 Get the MTL Experience! . has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Discover Your Learning Style VARK stands for Visual.co. Here‟s one of the situations: “You have a problem with your knee. tell you. This site from New Zealander.com Email Address: flemingn@ihug. Click. you‟ll get a page that explains your learning style.nz www. Aural. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles).vark-learn. and Kinaesthetic. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Learn! 2010 Vark Learning Styles 95.managetrainlearn. Read/Write. or explain on a diagram?” Once you‟ve answered all the case studies.Manage. Neil Fleming. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.
com/games Email Address: firstname.lastname@example.org Page 102 of 107 Get the MTL Experience! . For example. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. I could happily spend hours on this site. whether you‟re working with colleges. For me.wilderdom. and Nuclear Holocaust. or the local scout troop.Manage. for any experiential learning course.com www. corporate managers. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. And trust activities such as Sherpa Walk and Human Ladder. Learn! 2010 96. Click. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. there are all the classic teambuilding games such as Lost At Sea. Site Home Address: http://www. If you really want to push the boat out. Survival On The Moon. any of which could easily account for half a day‟s training. or adapted. this is a treasure trove of training and if there were such a thing. activities and exercises.managetrainlearn. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. They can be used.
For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. there were articles. newsletter. a Dear Workforce agony aunt. Site Home Address: http://www.com Email Address: tjohnson@workforceonline. When I last looked.workforceonline. and cartoons. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin.managetrainlearn.com Page 103 of 107 Get the MTL Experience! . Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. Click. Learn! 2010 97. topic channels. a news poll. Then there are all sorts of additional free features.com www.Manage. a forum.
Manage. Bullying. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Learn! 2010 98. Site Home Address: http://www. There are over 1200 articles and resources to choose from with headings like Bad Bosses. The original feature that I like about this website is the Vault.managetrainlearn.workworries.com Page 104 of 107 Get the MTL Experience! . then Work Worries is the place to visit. then so has someone else who now has an answer. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. It‟s based on the idea that all workplace problems are caused by people and that. Click.com Email Address: email@example.com www. if you‟ve had a problem. and Office Politics. There‟s also a discussion forum where you can let off steam.
unusually. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. an office based in Vietnam. Summary of Free Resources: large collection of e-books Site Home Address: http://www. HR Planning. Here you‟ll find a huge list of books under different categories such as HRM. It is run by Karen Davies and Gary Malcolm with. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me.managetrainlearn. It‟s a true management library. Assessment Centres. Leadership and Management. Don‟t Guess Your Way to Success.com www.Manage.com Page 105 of 107 Get the MTL Experience! . Training and Development. Click. Recruitment. Performance Management. Policy and Procedures. and The Psychologist‟s Book of Personality Tests.com/ Email Address: Karen@xageconsulting. and Teambuilding. Titles include: The Definitive Book of Body Language. The free downloadable library on the site is the real draw. Job Analysis. English Brainstormers.xageconsulting. A large number of the books are MBA notes. Learn! 2010 99.
and every day there is a new Zig Quote of the Day.zigziglar. his forum is called Ask Zig!!. then you can‟t do much better than copy Zig. his short training courses are called Ziggets. For example. Site Home Address: http://www. Learn! 2010 100. much like many of the others in this book. including a self-talk card and a performance planner. Zig Ziglar is a motivational speaker and trainer.com Email Address: info@zigziglar. Fleas and Pump Handles” when you sign up for the newsletter. You don‟t easily forget the name or the clever way in which he uses the name as a brand. What sets him apart from the rest is that he knows how to stand out.com Page 106 of 107 Get the MTL Experience! . But if you want to find out how to turn yourself into a distinctive brand.com www. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.managetrainlearn.Manage.. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. and all you‟ve got going for you is you. There are a few great free offerings to be found as well. Click.
managetrainlearn. and much more. Learn! 2010 Thank you for reading and using this book. For more digital publications on management and personal development. visit http:/ww.com. This is learning like you always dreamed it could be. get instant downloads of FREE products. enter our prize quiz. subscribe to our weekly newsletter. Here you can learn about the 20 skills you’ll need for success in the 21st Century. get your surprise bonus gift.com Page 107 of 107 Get the MTL Experience! .Manage.managetrainlearn. For a very special learning experience. visit our website at http://www.com www.managetrainlearn. Click.
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