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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 1000Ventures 7 2. Executive Coaching Studio 37 32. Anecdotage 15 10. Basic Learning Systems Inc 17 12. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Customer Service Training 29 24. Aimm Consulting 13 8. Accelerated Learning 10 5. 20 15. 36. Action Leadership 12 7. 30. All Business 14 9. 12Manage 8 3. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11.managetrainlearn. 33 28. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Big Dog and Little Dog's Bowl of Biscuits 19 14. 37. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 21. 24 19. 20. Click. 16.Manage. A Better Workplace 9 4. 26. 34. 17. 35. Accel-Team 11 6. Be a Better Manager 16 18. Customer Service Manager 28 23. 33.com Page 4 of 107 Get the MTL Experience! . Discovery Health Channel 30 25. 27. 29. 18 Better Workplace Now 13.
53. 64. 62. Learn! 2010 38. 45 40. 47 42. 46. 70. 54 49. 79.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 71. 72. 47. National School Board Association 63 www. 73. 64 59. 69.managetrainlearn. 51. 39. 52. 67. 78. 60. 63. Institute of Silly and Meaningless Sayings 50 45. 77. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 54. 75.com Page 5 of 107 . 41. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success.Manage. 76. 50. Human Resources About… 49 44. 61. My Name Is Scott Human Links 48 58. 55. 74. Click. 68. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 56. 71 66. 70 65. 48.
99. 100. 98. 82. 81. Learn! 2010 80. 89. Click. 91. 93. 90. 86. 92 87. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 85.com Page 6 of 107 Get the MTL Experience! . 96.Manage.managetrainlearn. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. Value-Based Management 100 95. 92. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 97. 88. The Improvement Encyclopedia 89 84.
Manage. It reminded me of an interactive mind map. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. And lots of fascinating original stuff too.com Email Address: email@example.com. In fact. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”. Everything. It links to two of his other sites at www.com and www. Click.success360.managetrainlearn. connections and advice Site Home Address: http://www. Learn! 2010 1. It‟s sure to brighten up your day. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.com www. Don‟t ask me what‟s here because the answer is.com Page 7 of 107 Get the MTL Experience! .com. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.1000advices.
and a forum.com Page 8 of 107 Get the MTL Experience! . a list of courses being run (to which you can add your own). I thought it was because you can translate any page into any one of 12 languages (including Arabic. the chances are the number is much higher by now. In addition to the dictionary. Chinese. When I last looked there were over 1500 easy-to-access entries. Japanese. Since you can add your own entries to the dictionary.com www. This site is a formidable resource. It‟s like an internet in an internet just for managers. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. models and theory.Manage. At its core is an A to Z dictionary of management methods. At first. Learn! 2010 2.12manage. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links.managetrainlearn. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.com Email Address: info@12manage. and Korean). Site Home Address: http://www. Click. there‟s also a management news section giving links to all the latest management gossip.
describe_coworkers.com www. Click.html to the site address) massive list of resource references. tips. but it is full of great content for anyone interested in making their workplace a better place. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. Where to start? Well. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.html. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. It‟s not fancy. senseless acts of immaturity (eg “Skip rather than walk”). or trendy.html. Then there are toolkit. Learn! 2010 3. and tools sections. (my pick of which is the phrase: “That is so not going to happen”). Daniel lists the things you shouldn‟t say at work. colourful.abetterworkplace. and “Measuring the Mirth”.com Page 9 of 107 Get the MTL Experience! . and dysfirmations. Site Home Address: http://www.Manage. “Nature‟s Leadership Lessons”.com Email: firstname.lastname@example.org.
Visual. Intra-personal. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”.Manage. Click. and Naturalistic). It did! Summary of Free Resources: learning style profile.com Page 10 of 107 Get the MTL Experience! . Accelerated Learning Free Learning Styles Test This is a lovely site. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.com Email Address: als@acceleratedlearning. Bodily.acceleratedlearning. Inter-personal. The questions are all straightforward. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Learn! 2010 4.com www. Musical. Mathematical. I know that I am linguistic and so was curious to see whether the test would come out right. Site Home Address: http://www. (Linguistic.managetrainlearn.
One thing that‟s a bit different here is a set of Checklists. Machine utilization. (For example. plus some well-presented explanations of time management. and employee development. and Interpersonal relations. They include Time utilization.com Email Address: sales@accel-team. Space utilization. self-appraisal. Click. Learn! 2010 5. motivation. Site Home Address: http://www.accel-team. did you know that the base of this huge structure is only 7 inches from being a perfect square?). There‟s a history of employee productivity that will take you all the way back to the Pyramids.com www.managetrainlearn.Manage. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Then there are detailed features on teambuilding. Accel-Team Advancing Employee Productivity There are some nice features on this site. and coaching. Summary of Free Resources: pdf articles on coaching.com Page 11 of 107 Get the MTL Experience! .
com Email Address: brent@actionleadership. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.Manage. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. “From now on. Here Brent makes the point that. Learn! 2010 6. Summary of Free Resources: insightful leadership articles. courage.com www. Click. And to cultivate that perspective you need kindness. tenacity.actionleadership.com Page 12 of 107 Get the MTL Experience! .managetrainlearn. unlike management which involves simply the care and feeding of the organisational elephant. And that‟s why I think I like Brent Filson. Site Home Address: http://www. He goes on. For me.” I like the concept that management trainers and management training should be kind. I‟d willingly jump through hoops if he asked me. I‟m not too sure exactly why I like his writing. see every leadership challenge as a way of having people increase their knowledge. leadership makes the elephant jump. Yes. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. and leadership abilities. skills.
You‟re offered some examples of “always doing” this. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. which are great starting points for further self-development. Site Home Address: http://www.com Email Address: webmaster@aimmconsult. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter.com Page 13 of 107 Get the MTL Experience! .managetrainlearn.aimmconsult. Then you score yourself. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas.com www.Manage. and Conveying Credibility. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. Motivation. Learn! 2010 7. Click. or “rarely doing” this. The final score will give you a feedback on areas such as Delegation.
There‟s everything you could possibly need to help you run an efficient business. many of the products on the site are only available through purchase. guides and tips. that‟s one million!) articles.Manage. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. but there is a huge amount of free material. Click. And sure enough there it was. Of course.allbusiness. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. There‟s advice on managing every aspect of your business. including employment and HR and business plans. blogs. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.com Email Address: info@allbusiness. Learn! 2010 8. Site Home Address: http://www. There are news reports.com Page 14 of 107 Get the MTL Experience! . I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation.com www. All Business Champions of Small Business This is an amazing site for anyone running a small business.managetrainlearn. One in a million. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.
aphorisms. Site Home Address: http://www. Learn! 2010 9. When I keyed in “Business”. then this is the place to visit.com Email Address: editor@anecdotage. and amusing stories.com Page 15 of 107 Get the MTL Experience! . illustrate a learning point. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms.Manage. How about this one pulled out at random? It‟s about Japanese businessman. the database came up with 493 stories.managetrainlearn. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). It‟s absolutely crammed with anecdotes. Funny Stories If you‟re looking for an amusing story to add to a presentation. Anecdotage Famous People. name or keyword. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. Now. there‟s a useful search button that allows you to fine-tune your search according to a category.com www. perhaps more than you‟ll ever need to get to grips with. He sold over 2 million. or just to entertain friends at the pub.anecdotage. Fortunately. Click.
com Page 16 of 107 Get the MTL Experience! . the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. and Financial Resources. Seize Opportunities.managetrainlearn. This website is particularly useful for managers in the UK. Lastly. It has 15 questions and delivers immediate feedback. Processes. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. There are also links to local resources around the UK.Manage. If you register and log in. Click. In the same way.com Email Address: info@beabettermanager. Be a Better Manager Solve Problems. People.com www.beabettermanager. Physical Resources. you can build your own personal collection of checklists. Learn! 2010 10. showing how learning a skill related to levels of performance. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. It provides a list of industry sectors with links to their Skills Council. These are: Strategy. Information. Click on any of these and you get a selection of links. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas.
Manage. Note where you got to.htm to the site address) weekly business writing tips.basic-learning.com www. For the record.managetrainlearn. I made it to 354. and hey presto. then spare a minute or two for this easy test from Basic Learning Systems Inc. a business communications company run by Gloria Pincu.com Email Address: gloria@basic-learning. Do You Know Your Reading Speed? If you want to find out how quick you read. it doesn‟t exactly test your comprehension. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. Of course. Learn! 2010 Basic Learning Systems Inc 11. Site Home Address: http://www. Click. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. you‟ll find out your reading speed. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.com Page 17 of 107 Get the MTL Experience! .
to thrive. to compete. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.com Email Address: webmail@tomterez. “value-added”.betterworkplacenow.Manage.” Yea. Imagine its passion for serving customers. Imagine its ability to attract and retain talent. Site Home Address: http://www.com www. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Tom‟s aim is to create better workplaces. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Where people eagerly use their brainpower. Imagine the sense of mission and spirit of fun. This is a card of 25 squares on which is printed a buzzword eg “empower”. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.managetrainlearn. Learn! 2010 12.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Imagine the innovative power of such an organization. Where teamwork comes naturally.com Page 18 of 107 Get the MTL Experience! . Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Where kindness rules. Click. “envision”.
Click. Site Home Address: http://www.com Page 19 of 107 Get the MTL Experience! . The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning.com www.nwlink. But the one feature I remember from years ago when I first came across this site. and performance management. definitions of learning terms.Manage. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13.managetrainlearn. learning.com/~donclark/ Email Address: donclark@nwlink. the art and science of leadership. is The History of Training. It‟s a massive resource and a lot of it is original. It‟s still as good as ever. Summary of Free Resources: a massive resource on performance. in case you‟re wondering about that title. Don has a big German shepherd dog and a smaller companion. It‟s the best around. By the way. leadership and knowledge. Amongst the goodies are: current training news. the learning process. and still look at. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning.
Learn! 2010 14.Manage. The Basics. Gender Differences.managetrainlearn. I learnt how to use my body language at job interviews. and friendly gesture.com Page 20 of 107 Get the MTL Experience! . Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.bodylanguageexpert. Cue: open smile.co. So. and how to convey sincerity and warmth with my face and gestures. There are 7 topic areas: Ask Our Experts.uk Email Address: janem@bodylanguageexpert. in one tour of this site. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Personal Interaction. Parenting Advice. and The Business World. Practical Applications. why mobile phone shop staff don‟t use desks.uk www. Click.co. relaxed stance.
positscience. such as why you conceive a word in one part of your brain and utter it from another. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long.com/ Email Address: webmaster@positscience. A to Z glossary animations free half hour online course.com Page 21 of 107 Get the MTL Experience! . illusions.com www. Site Home Address: http://brainconnection. and a set of 29 images that dissect the brain as if you were there with a scalpel! But.Manage. brain teasers. You can play Bumper Cows. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. brain games. There‟s a weekly brain bender to test your knowledge (which I got wrong!). Then you can view nicely-designed animations which uncover what goes on in your brain.managetrainlearn. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Learn! 2010 15. Click. to be honest. quiz. the thing that always draws me back to this site is its collection of Brain Teasers. Sound Sequence or Dunk Tank. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain.
the tree swing cartoons.businessballs. It has all the familiar. Shall I go on? I‟ve barely scratched the surface. feedback forms.managetrainlearn. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site.com Email Address: ac@alanchapman. Click. Learn! 2010 16. But while others charge for a fraction of what‟s here.com Page 22 of 107 Get the MTL Experience! . induction training checklists. a glossary of training terms. and Aesop‟s fables. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. management and business. So just go and enjoy it! Summary of Free Resources: teambuilding activities.Manage. Site Home Address: http://www. appraisal forms. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. It‟s absolutely huge and covers everything you could ever need on training. time management planners. this is all free. and not so familiar. It even has a graphology test. explaining how to read personality from your handwriting. McGregor and McLelland. Where Alan got the time from to produce all this beats me. And templates of resignation letters. quizzes. multiple intelligence tests training models and much more too numerous to mention. models like those from Maslow.com www.
and The Deal. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. The free professional trade magazines on offer include: Human Resource Executive. and Transportation.com Page 23 of 107 Get the MTL Experience! . Click.com Email Address: email@example.com. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Call Centre. Corporate Meetings and Incentives. Presentations.managetrainlearn. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Government. Internet. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Learn! 2010 17.com www. Site Home Address: http://www.Manage. as well as in categories such as Education.
Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.” When you register here you get a free toolkit including a meeting planner.com.au Email Address: firstname.lastname@example.org Page 24 of 107 Get the MTL Experience! . This is what David says: “Cost reduction has been a central focus in most businesses for many years now.Manage.com.businesssimplification. a busy manager‟s complexity audit. Yet there is one hidden area of cost which has rarely been addressed: complexity. a Make It Simple poster. The only way to deal with it is to focus more effort on simplicity. and a set of paperclip templates to keep the campaign fresh in your mind. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.au www. Site Home Address: http://www. Learn! 2010 18. Click.managetrainlearn.
org www.managetrainlearn. and explanations. David apologises that his creations are done in his spare time. Believe. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. They probably account for over 3500 web pages of industrialstrength knowledge. David. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. hooked on the thrill of discovery. Site Home Address: http://www. second. and thirdly a teacher who loves to pass on the aha‟s of what he knows. You‟re what the web‟s all about. quality toolbook. techniques. creating minds. Feel and Do I am full of admiration for the author of this site.Manage. Learn! 2010 19. improvement encyclopaedia. he is first a learning junkie. No need to apologise. an engineer who needs to connect theory to practice.changingminds. and business articles. Click.com Page 25 of 107 Get the MTL Experience! .org Email Address: contactus@changingminds. principles. The sites include: changing minds. In David‟s own words. David Straker. Changing Minds How We Change What Others Think.
ideas and resources. HR. Site Home Address: http://www. Citehr Improving Organisations The CiteMan network is one of my favourite resources. and Sales/Marketing.managetrainlearn.000 downloadable resources. Legal. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. Each is a goldmine of information. “everything is available to everyone at no charge. Operations.citehr. and Jobs. Click. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. When I last looked there were over 50. As Sidhartha says. Learn! 2010 20. The network now has hundreds of thousands of members from India where it is based to every corner of the world. General.com/ Email Address: info@citehr.Manage. use it well!” Summary of Free Resources: massive network of management.com Page 26 of 107 Get the MTL Experience! . There are 7 networks – Finance.com www.
com www.Manage.com/ Email Address: info@coaching2grow. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Learn! 2010 21.com Page 27 of 107 Get the MTL Experience! . As you work your way through the topics. Click. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. They range from Feedback to Musts and Shoulds and Enemy No 1. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. you can make notes on your thoughts and plans in a Personal Growth Workbook.coaching2grow. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. and Influencing a tough boss.managetrainlearn. Managing yourself better. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. You can use it as a standalone coaching tool or as a supplement to working with a live coach. Working with difficult colleagues.
such as Customer Service Job Descriptions. and Scorecards. Learn! 2010 22. There‟s one of the biggest lists of customer service articles I‟ve seen. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Surveys. And a series of useful aids. In a short visit.customerservicemanager. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news.Manage. that people in Poland are the most satisfied with customer service. and that lengthy waiting times are still the top frustration of customers. there‟s a great free magazine and technical document subscription service with 16 products offered. There are tons of great information on this site.com Email Address: email@example.com Page 28 of 107 Get the MTL Experience! . articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Tests.com www. Click. reviews.managetrainlearn. What else? Well.
it‟s a smashing site run by Nancy Friedman.com www. “Five Forbidden Phrases”. perhaps? No.managetrainlearn.com Page 29 of 107 Get the MTL Experience! .Manage. who‟s put together a library of video programmes on customer service. you‟ll find 16 free previews of the videos. Click. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. On the link below. Where you come when you‟re sick of customers. and “From Curt to Courteous”. Summary of Free Resources: newsletter video previews. Learn! 2010 23. They‟re all hard-hitting. seriously. Amongst my favourites are: “Exploring the Rudeness Matrix”.com Email Address: info@telephonedoctor. and expertly presented by Nancy herself.servicetraining. Customer Service Training Deliver Today. Site Home Address: http://www. to the point.
managetrainlearn. Here‟s an example of what you‟ll face in one of the set. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).discovery. Now off you go! Summary of Free Resources: free personality tests. (They‟re all taken from the Queendom site. to Perfectionism. you can succeed no matter what”. Procrastination and Type “A” Personality tests. partially agree/disagree. pop over there). ranging from Your Anger profile. Learn! 2010 24.com www. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. agree.Manage. through Communications Skills. Click. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. here‟s a true feast. disagree.html Email Address: firstname.lastname@example.org Page 30 of 107 Get the MTL Experience! . The preamble explains: This test assesses your locus of control orientation and your attribution style.com/tools/assessments." There are 10 statements with which you strongly disagree. so if you want more of the same. or strongly agree. Site Home Address: http://health. the Locus of Control and Arbitration test. You can get 31 free Basic Personality tests on this site.
com Page 31 of 107 Get the MTL Experience! . Learn! 2010 25. so a good free course on all things accounting is right up my street.managetrainlearn. Site Home Address: http://www. and many more. Dave Marshall‟s Bookkeeping course fits the bill nicely. Lazy8 Ledger. Checkmate Plus. Payroll. Onestep Accounting. Acemoney Lite. He has a nice friendly. I don‟t feel I‟m being talked down to and there‟s no jargon.Manage. The General Ledger and Journals.dwmbeancounter. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. As well as viewing this free course. and Financial Statements. There are 7 lessons in the course. you can also sign up for Dave‟s other courses (eg Special Journals.com/moodle/ Email Address: email@example.com www. reassuring and conversational style. There‟s another great free service that Dave offers: links to free business software. covering stuff like Debits and Credits. You‟ll find links to the Open Office suite of programmes. Click. and Merchandise Inventory) as a guest and get the first lessons free. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). Big E-Z‟s free trial version.
Site Home Address: http://www.managetrainlearn. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It works on many levels. and it‟s a unique learning experience.com Email Address: info@easytraining. or the procedural.easytraining. Click. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (check out the almost imperceptible presentation techniques that are used). (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). Learn! 2010 Easy Training 26. as in the awards presentation or retirement bash. It‟s an astonishing testimony to an inspiring leader. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.com Page 32 of 107 Get the MTL Experience! . as in the annual statement to the board.com www. (You guessed: I like it!) Just read it. It‟ll have you smiling to yourself one minute and nodding in agreement the next.Manage. it‟s a great template for a superb presentation.
cartoons. It‟s all about empowerment (aka positivity). You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. Learn! 2010 Empowering Messages 27. and some really inspiring articles. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. there‟s no hope for you! Summary of Free Resources: audio messages.com Email Address: firstname.lastname@example.org. There are empowering stories. Free Empowerment Chats This is an uplifting site that should put you in a good mood. Site Home Address: http://www.Manage.com Page 33 of 107 Get the MTL Experience! . Click.managetrainlearn.com www. if that doesn‟t brighten your day. Now. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. a huge collection of positive news stories.
com Email Address: feedback@entrepreneur. from home-based businesses to franchises.managetrainlearn. and magazine.com www. For a start. As the title implies. And there‟s a hand-holding guide to managing and growing your business.Manage. features. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. Learn! 2010 28. from raising money to taking time off. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. from finding an attorney to engaging new staff. there‟s an A to Z encyclopaedia of small business terms. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. There are ideas galore on what kind of business to make money in.entrepreneur. Site Home Address: http://www. Click.com Page 34 of 107 Get the MTL Experience! . there‟s heaps of it here. there‟s everything you could possibly need to know on starting a business. As if all that weren‟t enough.
com www. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. and advice. At the start of the year. there were 348 items.com/ Email Address: info@evancarmichael. and a page of unique resources supplied by contributing experts. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group.Manage. On this site.managetrainlearn. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.com Page 35 of 107 Get the MTL Experience! . Learn! 2010 29. this is the site for you. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies.evancarmichael. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. Click. These include videos. bios of famous entrepreneurs. training. you‟ll find a treasure-trove of resources for entrepreneurs. advice. Site Home Address: http://www. articles.
everyonenegotiates. Learn! 2010 30.com Page 36 of 107 Get the MTL Experience! . There are lots of free resources here on negotiating. including a test of your negotiating style.com Email Address: info@pbsconsulting. newsletters and collection of negotiation gambits negotiating style self-assessment. Click.com www.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. and incisive articles. If these gambits don‟t turn you into a powerful deal-maker. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. It‟s not hard to see why. Site Home Address: http://www.managetrainlearn. Who. I‟ll eat my hat. for instance. which he calls: “your premier resource for sharpening your negotiating skills”. But what caught my eye was his list of over 60 short sharp negotiating gambits. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. Summary of Free Resources: articles. a monthly newsletter. They‟ll catch your attention too because they‟re very much to the point and memorable. Everyone Negotiates YIKES .Manage.
you get “Making Things Happen”. friendly style are easy to read and easy to absorb.Manage. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.com Page 37 of 107 Get the MTL Experience! . The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Learn! 2010 31.com Email Address: email@example.com www. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. Beats those long journeys to training courses! Summary of Free Resources: articles. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. After the first part which is an Introduction. Click. Site Home Address: http://www. newsletter email course for executives.managetrainlearn.executivecoachingstudio.
managetrainlearn. and conversational do‟s and don‟ts. For each country. Click. making appointments. meaning you can register and update articles. and hotel booking.Manage. what to wear. Learn! 2010 32. this site is an essential companion to your airline tickets. culture. you‟ll get advice from an expert along with facts about laws.executiveplanet. you get advice on: negotiating tactics. The site works like a wiki.com www. entertaining. Site Home Address: http://www.com Page 38 of 107 Get the MTL Experience! . Its main feature is a guide to business culture when negotiating in 49 different countries.com Email Address: info@executiveplanet. Plus for each country. and etiquette. how to address people. suitcase. Executive Planet Cross-cultural Training If you do business around the world. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.
ezinearticles. run by Christopher Knight. For me. Here are a couple of statistics. In the Self-Improvement section. Coaching. Time Management. there are all the categories you could wish for if you are looking to extend or update your knowledge.000 articles (and probably growing all the time). and Creativity. the best article directory by far is Ezine Articles. Goal Setting. and Top 10 Tips. Change Management. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory.Manage. you‟ll find Leadership. including: Customer Service.com www. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Presentation. Negotiation. Communication.com Email Address: info@ezinearticles. This site is mind-bogglingly massive. It reviews everything that it archives which means you‟ll get only good stuff.managetrainlearn. Motivation.com Page 39 of 107 Get the MTL Experience! . Click. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. In the business section. The list just goes on and on. Teambuilding.000 authors (also probably growing all the time). Site Home Address: http://www. And over 25. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Learn! 2010 33. It has over 100.
managetrainlearn. mine‟s not there) and Top 10 Bosses From Hell. For a start. of course. which is a weekly roundup from the Web. But that‟s nowhere near all they do. But on the site you can see the current edition for free and read selected articles. Essentially.com Email Address: pr@fastcompany. Then. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. Fast Company How Smart People Work Fast Company is one of the original business information websites.com www.Manage. a fast feast. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. you can subscribe to some very useful newsletters. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. Fast Company is a monthly business print magazine that you can subscribe to. Learn! 2010 34. The one I like most is Fast Take. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. You can also browse their massive archive of past copies. For those of us too busy to spend every day surfing. All in all.fastcompany. Click. a directory of businesses in your area (States only unfortunately). Site Home Address: http://www.com Page 40 of 107 Get the MTL Experience! .
I clicked on just one of their 25 categories.uk Email Address: service@fenman. this is what I did. Selection and Induction.com Page 41 of 107 Get the MTL Experience! . How to run an Assessment Centre. you‟d have a huge library of valuable material. and an exercise on identifying employees with talent. Fenman! Summary of Free Resources: huge range of training products with many free samples.co. They are now a formidable presence on the Web. called Danger – Talent Zombies! Thank you. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.co.Manage. That took me to a page with 8 big products of which I was able to download samples from 4. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. There‟s so much information that if you downloaded everything that‟s available. Learn! 2010 35. Recruitment.fenman.managetrainlearn. Site Home Address: http://www. an Induction Toolkit. Click. As an example.uk www.
I won‟t tell you what you have to do in these games (they‟re far too complicated). Site Home Address: http://www.com Email Address: rbenson@firststepstraining. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Click. Incidentally.managetrainlearn.Manage.com Page 42 of 107 Get the MTL Experience! . Learn! 2010 36. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. For example. Just pop on over and try them for yourself. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com www.firststepstraining. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before.
Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. and Phone games.com Email Address: info@games2train. I gave Quiz show a go and chose Sexual Harassment as my subject. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. I scored quite well and I certainly learnt.com www. Multiplayer games. Flash games. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games. I then got to choose who I wanted to be and who to play against and the game started.games2train. Site Home Address: http://www. The questions are the usual range of multiple choice and true or false but the graphics. Certification games. You can try out all of the categories if you have Flash installed. Click.managetrainlearn. There are 6 categories of games: Video games.Manage.com Page 43 of 107 Get the MTL Experience! . Learn! 2010 37. Quiz shows. and design makes you really believe you‟re on a TV quiz show. audio.
and interesting time management quotes. of course. some research into the top time wasters. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is.getmoredone. here‟s one from Pace Productivity. to family. sleep and TV and so on. You can also enter your ideal profile to see where you want to be. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. you can see a pie chart of how well you do compared to others.managetrainlearn.Manage. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. and research on time management. Click. Learn! 2010 38.com www. When you‟ve allocated your weekly hours. tips.com Page 44 of 107 Get the MTL Experience! . the site offers 10 time tamer tips. In addition to the time tabulator. That‟s.com Email Address: mark@getmoredone. Site Home Address: http://www.
There are brief but fascinating bios of each leader. for example.edu/leadership/database/index. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century.hbs.html Email Address: news@hbs. For non-Americans.Manage. Learn! 2010 Harvard Business School 39. Gilbert Colgate. Site Home Address: http://www.managetrainlearn. Clarence Birdseye. there will be some unfamiliar names on the list. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Click. Did you know.edu www. and Hugh Hefner. but most people will recognize people like Elizabeth Arden.com Page 45 of 107 Get the MTL Experience! .
Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites.com www. Or “Some squares are really sharp”. read the articles on this website. You just have to read his stuff.com Page 46 of 107 Get the MTL Experience! . Learn! 2010 40.mackay. the headings of these articles are immediately grabbable. Enjoy! Summary of Free Resources: management articles. Many of these articles kick off with fascinating stories of successful business leaders or managers.com Email Address: harvey@mackay. Yep. But I keep a special place for Harvey Mackay. Click. And he packs a big message in the shortest possible space. Then there‟s the content. (Harvey knows we‟re all curious deep down). just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Or how about “Say thanks before it‟s just a memory”. Site Home Address: http://www. And then he draws some universal truths out of these stories that help us take home the message. There‟s “The heart of education is the education of the heart”. he‟s just a great writer. Finally. If you want to know what I mean. It‟s just that he tells such a good story.Manage. For a start. I reckon you‟ll learn a lot from this site.managetrainlearn.
And then I realised that this isn‟t true. Learn! 2010 41. and has made a brand out of a nametag. My Name Is Scott Stick Yourself Out There In my review of this site. Hello. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Another is his comfort around using modern technology to build customer relations.hellomynameisscott. has a suite of websites.com Page 47 of 107 Get the MTL Experience! . One of them is the idea that you shouldn‟t create customers. Click. There are over 700 of them. Scott is still young. but he has already written 7 books.managetrainlearn.Manage. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.com Email Address: scott@hellomynameisscott. (Apparently.) The theme behind Scott‟s ideas is Approachability. My Name is Scott website. you should create fans. It underlies his Hello. I was going to say that a great future awaits Scott Ginsberg. launched his own interactive TV. take a look at his other video site and consultancy site. He‟s already got a great present! OK.com www. Many of Scott‟s themes really chime with me. is a regular columnist. If you can‟t get enough of Scott on this site. he also has a nametag tattooed on his chest.
humanlinks. Click. a range of audits. Site Home Address: http://www. news and jobs) are a wide set of personality tests.Manage. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals.managetrainlearn. Amongst the many free goodies on offer here (along with the articles. thinking skills to job satisfaction) and some general knowledge tests.com Email Address: query@humanlinks. links. Summary of Free Resources: management articles tests forum. forum. Learn! 2010 42. use it. (from training needs to climate.com Page 48 of 107 Get the MTL Experience! . a wide range of managerial tests (eg Manager in a Fix). Wherever you are.com www.
Throughout the channel.about. Management/Leadership. Performance Management. As with all About sites. here including “Recruit and Hire the Best”. Learn! 2010 Human Resources About… 43. and Success at Work. Susan takes you through 4 main areas: HR Basics. They start with 19th Century History and end up with Zoology. Motivation. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics.managetrainlearn. checklists and forms Interview tips Job descriptions Free email classes. and the latest updates.com Page 49 of 107 Get the MTL Experience! . you‟ll find topics on Change Management. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. the “must reads”. and Teambuilding. Summary of Free Resources: Learning style profile Free policy samples.about.com www. there are free 5-week email classes. Communications.Manage. To help you through this wealth of material. Employee Recognition. Employing People. Managing People.com Email Address: info@humanresources. Click. then you‟re in for a great treat. Site Home Address: http://humanresources. On the way they tackle Human Resources with guide Susan Heathfield. there are links to the most popular sections.
It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. and my favourite pirate curse: “What care I. Click. roll of honour and list of “bored” members. you can become a member of the institute and learn about the institute‟s history and purpose. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. ISMS Babel translator carparktivity stickers.htm Email Address: Isms2002@btinternet. Summary of Free Resources: bullshine generator. There‟s a swipe at management models. albeit with a serious purpose. There‟s a coat of arms (motto: Back to Quo Vadis). a list of hilarious workplace clichés. black-spotted pigeonfoot!” Odd. Learn! 2010 44.com Page 50 of 107 Get the MTL Experience! .com www. a Bullshine generator for producing management speak. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. thou plump.Manage.managetrainlearn.btinternet. ISMS curser.com/~rpottinger/index. here‟s my favourite cliché: “He was in and out like a yo-yo”. For example. Site Home Address: http://www. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. but great fun. For a flavour of each of these.
They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.managetrainlearn.leadershipnow. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. Summary of Free Resources: leadership articles newsletter book excerpts. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. articles and a newsletter. Learn! 2010 45. This is a series of short one-minute reads on leadership subjects. there‟s a feature called Leadership Minute. But there are 2 features that make this site just a little bit different. Click.Manage.com Email Address: firstname.lastname@example.org www. Take a daily dip. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. For a start.com Page 51 of 107 Get the MTL Experience! . Site Home Address: http://www.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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It covers everything in business from A. Learn! 2010 49. There doesn‟t appear to be anything left out. well V. Volunteers. Then you move through Icebreakers and Group Matters.com www. to General Resources and Related Library Links. Carter McNamara. Carter calls the site a “complete. to Z. It‟s an amazing resource. highly integrated library of management material”.managetrainlearn.managementhelp.Manage.com Page 55 of 107 Get the MTL Experience! . Site Home Address: http://www.org Email Address: jalnes@mapfornonprofits. a true management help. And of course when you go elsewhere you have other links to explore. Click. it has a bias towards non-profit organisations. Summary of Free Resources: encyclopaedia of management. You start with an introduction and a set of links to outside sites. Advertising and Promotion. say Group Skills. I was astounded then and still am now. the work of one man. And it‟s hard to argue with that. (By the way. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. It‟s a real web of information.) Let‟s see what happens when you explore one topic.
managetrainlearn. neatly categorised into sections such as Coaching. Motivation and so on. Culture.managerwise. Click. there‟s a massive collection of articles in the Knowledge Bank. portals. Summary of Free Resources: massive collection of management articles glossary of management terms. Learn! 2010 50. you can buy the T-shirt with that slogan on (“To Work Is Human. Where to begin? Well. There are also links to universities. To Manage Divine This is nothing short of a management supersite. management publications. Innovation. The one I checked on Motivation has some really well-chosen subjects. and employment law sites around the world.Manage.com Page 56 of 107 Get the MTL Experience! . I selected “Q” and got “Quick Ratio” and “Quality of Work”. Then there‟s an A to Z glossary of management terms.com www. To Manage Divine”) and hand it out to your delegates on your next training course. Site Home Address: http://www. Manager Wise To Work is Human. For devilment. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”.com Email Address: admin@managerwise. business schools. As a bonus.
com Email Address: eric@managetrainlearn. including E-learning courses.com Page 57 of 107 Get the MTL Experience! . You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.Manage. Time Management and Training Skills. Thinking Skills. Site Home Address: http://www. 1-day Course Plans.managetrainlearn. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. MTL provides a range of online products. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development.com www. To help you and your organisation learn these skills. They range from Appraisal and Assertiveness to Teambuilding. Learn! 2010 51. and a library of free e-books.managetrainlearn. Click. Step-by-Step pocketbook guides. Manuals for Trainers. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century.
Site Home Address: http://www. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. the theme was Balance.com Page 58 of 107 Get the MTL Experience! .managetrainlearn.com Email Address: firstname.lastname@example.org www. Learn! 2010 52. the best bit is.” It‟s a nice way to do some useful self-improvement each day and.mhmail. in the week I checked it out. For example. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Click. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. Other resources on this site include Jeanie‟s guided meditation tapes. When I looked.Manage. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. it‟s free.
this is the site to come to.silvaultramindsystem. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. pull creative ideas out of thin air.com Page 59 of 107 Get the MTL Experience! . The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. founder of the Mind Power System. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. Learn! 2010 53. creative and deep relaxation. Go on. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”.com www.Manage. Click. Plus. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.com Email Address: support@silvaultramindsystem. an optimal state of being in which your right and left brains are working together and you are in a state of total.managetrainlearn. and accelerate your own healing. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. open up your mind. This programme shows you how to reach the alpha level of relaxation. Site Home Address: http://www.
managetrainlearn.mindtools. MindTools.000.000 visitors learn the essential skills they need for an excellent career.com Page 60 of 107 Get the MTL Experience! . Click. Site Home Address: http://www. for access to all the materials. free of charge.com/ Email Address: info@mindtools. called Career Excellence Club.com helps more than 10. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. There is also a members‟ area. Here you can learn hundreds of essential management skills. Learn! 2010 54.com www. interviews with experts. instantly available Each year. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. Mind Tools Online management and leadership training. and a forum.Manage.
Listening to the Customer. Or you could use the references as the basis for your own self-paced learning. There are some 34 departments ranging from Aeronautics to Writing Studies. Let‟s take as an example “Practical Leadership”. both in pdf. This is how it works. Other programmes of interest to managers are: Advanced Managerial Communication. is the actual lessons.Manage. What you don‟t get.com Page 61 of 107 Get the MTL Experience! .mit. You could be a trainer and use the plan as a structure for your own courses.edu www. calendar. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.mit. here are the results: MIT Opencourseware. the Massachusetts Institute of Technology made newspaper headlines. obviously. lecture notes and assignments. Programmes are courses run in any particular semester.managetrainlearn. Click. Now a few years on. It‟s up to you how you might use this information.ocw.edu Email Address: info@ocw. reading references. It‟s up to you. Negotiations and Conflict Resolution. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. What you‟ll get on this course is a syllabus. and Communications for Management. Site Home Address: http://www. Learn! 2010 55.
the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.com Email Address: email@example.com Page 62 of 107 Get the MTL Experience! . Learn! 2010 56. Site Home Address: http://www. The free gift offered on the site comes when you recommend the site to a friend.45 minutes and can be played straight from your PC or an mp3 player. When I did this. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com www. It lasts all of 25. Considering what you‟d pay to hear either of these two speakers in person. Click. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.Manage.managetrainlearn.
and quite a big section on dealing with conflict.nsba. Learn! 2010 57. the different ways to communicate.Manage.org www. Although it‟s aimed at school governing bodies.com Page 63 of 107 Get the MTL Experience! . Site Home Address: http://www. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. Maybe they have something in mind? Summary of Free Resources: leadership course. Click. the lessons have universal appeal to managers and leaders in any organisation.managetrainlearn.html Email Address: itte@nbsa. There‟s good stuff on the qualities that make up a leader.org/sbot/toolkit/PandLDev.
How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.Manage. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Summary of Free Resources: negotiating skills test. Learn! 2010 Negotiation Enterprises 58. All the questions are case studies.managetrainlearn. which is quite instructive. you get the correct versions and a rationale. Site Home Address: http://www.com Email Address: info@sabonline. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.com www. After submitting your answers.com Page 64 of 107 Get the MTL Experience! .sabonline. Click.
John Baker. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. There‟s no fee so it‟s a resource you can wander around at will.negotiatormagazine.managetrainlearn. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.com Page 65 of 107 Get the MTL Experience! . Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Site Home Address: http://www. It‟s absolutely massive. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. The first was what John calls the King Solomon Maternal Claims Dispute.com Email Address: editor@negotiatormagazine. And it‟s all the work of one man. Learn! 2010 Negotiator Magazine 59. Two entries are currently topping the list. Click.Manage. in which these two men doubled the size of the USA overnight for the price of $15 million.com www. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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uk Email Address: email@example.com Page 69 of 107 Get the MTL Experience! .co. then you don‟t need training. Oh. Everything I saw was superbly written and presented. You need answers. Everything possible is included from 360 Degree Assessments to Diversity. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. This enables you to access the full version and wander all over the place. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. using their search facility or just going where the mood takes you. Click. who isn‟t?). if you‟re a manager who‟s stuck. or under pressure (OK.peoplealchemy.managetrainlearn. It‟s a great resource and they offer a Free Trial for 15 days. making mistakes. OK.co. the portal is offered free to charities.uk www. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. and if this wasn‟t enough. overwhelmed. Empowerment to Violence and Aggression. Learn! 2010 63. A nice touch was also that you can bookmark pages and add your own notes.Manage.
You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.edu www. This site has a huge number of links to different optical illusion sites (though. Site Home Address: http://psych.com Page 70 of 107 Get the MTL Experience! . being rather old. the rabbit/duck. some of the links are now dead).psu. Click. Some trainers use the famous “old hag-young queen” image.Manage. and the facing vases/faces. And others mix numbers and letters as in the “Is it 13 or B?” picture. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. And you can use them in a wide range of change programmes as great icebreakers.htm Email Address: Acp103@psu. or quick power learning interludes. They‟re fun to play with or just to work out for yourself. Others use the Necker cube.edu/clip/Perception. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. Learn! 2010 64. Summary of Free Resources: optical illusions.la.managetrainlearn.
John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). As an example of the folksy nature of these writings. steer right through Learning and Leaders. Learn! 2010 Personal Development 65.Manage. move on to Change and Complaints. Click.managetrainlearn. Aaah. There are nearly 250 articles to choose from. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site.com Email Address: stevemoor@personal-development. So we start with Abstinence. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. Say goodnight.com www. Site Home Address: http://www. and end up with Wisdom Words and Worry.personal-development. neatly arranged in A to Z fashion according to personal development themes.com Page 71 of 107 Get the MTL Experience! .
Manage. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.com Email Address: firstname.lastname@example.org www. The free goodies include 3 free e-books: Goal-Setting 101. Site Home Address: http://philiphumbert.” Philip shares a lot of his philosophy and ideas on this website of his. Learn! 2010 66. He does things that bring him joy and contribute value to others. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Creating Wealth. audio tapes and top 10 lists.com Page 72 of 107 Get the MTL Experience! . and I also like Philip because the most important stuff on his bio is his dog.managetrainlearn. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Click. and Making Money. Personal Eco-Systems. Kodiak. Oh.
there‟s a lovely relaxing slideshow from Kahlil Gibran. including some classic self-improvement books. a really neat little positive boost trick that only a computer can deliver. then this site will shower you with great motivational literature.com Email Address: email@example.com Page 73 of 107 Get the MTL Experience! . Now if none of these don‟t put you on cloud nine. Click. And many more besides. All free. In addition.positive-club. and a massive dictionary of self-affirming quotations from Abundance through to Youth.Manage. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. Site Home Address: http://www. a free 7 Eternal Laws CD.com www. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. Learn! 2010 67.managetrainlearn.
conversational style. there‟s some great advice on how to deliver your presentation. Site Home Address: http://www.com Page 74 of 107 Get the MTL Experience! . Next. There are also quick links to the free Powerpoint viewer and trial version of the real thing. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips.co. and a template builder. Where to begin? Well. Topics include What to Wear and Dealing with Investors. And lastly. seasonal. funerals and retirements. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. first off.uk Email Address: editor2007@presentationhelper. Learn! 2010 Presentation Helper 68. and “The Future of the Pork Sausage Market”. “Ancient Egyptian Mummification”.co. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.uk www.Manage. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Click. told in an easy-to-read.managetrainlearn.presentationhelper. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.
you can browse the model book. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.provenmodels. or the topic. Alternatively.com www.managetrainlearn. You can add your own comments. It comprises a collection of 64 models which can be accessed be a search of the model name. The models themselves are displayed graphically with details of their characteristics. it can also be of value to those who want to develop their knowledge of management ideas. descriptions. the author name.com Email Address: customer_service@provenmodels. Click. Learn! 2010 69.com Page 75 of 107 Get the MTL Experience! . pros and cons. Theory X and Y. Summary of Free Resources: Collection of management models Site Home Address: http://www. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.Manage. and Fayol‟s 14 Principles of Management. and references.
com www. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.Manage. Site Home Address: http://www. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. Everything he touches seems to turn to gold. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. that‟s the person I‟ll always think he is. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. The chief free resource on this site is a collection of audio podcasts.managetrainlearn.com Page 76 of 107 Get the MTL Experience! . In all there are nearly 40 broadcasts in the archive. but as the name of his bestselling book. Click. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). Learn! 2010 70.robinsharma. These will really motivate you as you walk or drive along.com Email Address: al@robinsharma.
including: “Ask For More”. Click. and “Money is not as important as you think”.com Email Address: dawsonprod@aol. Plus. Site Home Address: http://www. “Flinching”. you‟ll also get a set of 23 articles on power negotiating. This site will show you Roger in action both on audio and video. entertaining.rdawson. Learn! 2010 71.managetrainlearn. and tells a very good story.com www. Summary of Free Resources: audio and video excerpts articles on negotiating.Manage. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. He‟s practical.com Page 77 of 107 Get the MTL Experience! .
ronkaufman. Learn! 2010 Ron Kaufman 72.com Email Address: ron@ronkaufman. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. as if this wasn‟t enough. Both sites will give you access to some of Ron‟s excellent free material. There are great videos which will show you why Ron is such a draw when presenting. He has reached more than 3 million people with his high-energy and high-content presentations. a free Customer Service Training Library. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.managetrainlearn.com www.Manage. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.com Page 78 of 107 Get the MTL Experience! . He has two websites: his own at ronkaufman and his customer service college at Up Your Service. And. Click.
uk www.co. Site Home Address: http://www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.co. To get a feel for some of the tips. Click.com Page 79 of 107 Get the MTL Experience! . Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. “Wave goodbye to hesitation”. They‟ll enhance your communications and make you a stronger influencer. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.saladltd.managetrainlearn. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP).Manage. and “Power chunking”. Learn! 2010 73.uk Email Address: info@saladltd.
Learn! 2010 74.com Page 80 of 107 Get the MTL Experience! . as well as more familiar management courses. What makes them really outstanding. share the topic on your social sites. is the range and depth of free resources on their site. Because they are also promoting their own offline courses. you can follow up on tags (to see related items).managetrainlearn.Manage. Summary of Free Resources: Free courses from their website Free monthly competition. though. and Social Media. Click. They care about effective training and that means listening to their clients and course participants. Photoshop. or submit a comment of your own. Site Home Address: http://www. To start off. they also run a monthly prize competition with the winners receiving a free course. On each of the topics in their courses.uk www.siliconbeachtraining.co. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. they offer 13 courses that can be accessed from their website pages.uk/ Email Address: firstname.lastname@example.org. These range from PRINCE2 to Six Sigma.
Manage.com Page 81 of 107 Get the MTL Experience! . What makes this more than a training shop. workbooks. slides. all of which can be customised to suit your own particular training needs. is the wealth of free material on offer.aspx Email Address: support@skillsconverged. These include trainer‟s notes. Learn! 2010 75. however.com/Home/tabid/229/Default.com www. exercises. You get all the instructions along with the item which are usually well-illustrated. Site Home Address: http://www. A great giveaway for training and learning. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. games. Click. Skills Converged Training Material on Productivity. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn.skillsconverged. Summary of Free Resources: Free training resources on exercises. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.
Site Home Address: http://www. Then there is the Stressbusting channel with a variety of short programmes on relaxation.co.managetrainlearn.com Page 82 of 107 Get the MTL Experience! . I liked in particular the idea of “Firebreaks” around your busy day. or via the type of remedy eg a link to another area or product. Send me to the relaxation couch now. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. meditation. And the Directory offers a good set of links to more specialised areas. from Dr Roger Henderson. Click.co. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. and stretching. Summary of Free Resources: Articles. advice and tests on stress busting.uk Email Address: info@stressbusting. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.Manage.stressbusting. There are really interesting articles.uk www. Learn! 2010 76.
Success guaranteed. software and videos. Success. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. quotes. Oh. Click. The focus on this entire site is success. in fact. there‟s a great selection of e-cards that you can send to your contacts too. Then there‟s an amazing article directory. Site Home Address: http://www.Manage. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. For a start you can download a free CD and MP3 of “The Secret”.success. (and who doesn‟t have some kind of desire for their own success?). coaching courses. and powerwords. and I forgot. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. these are pretty amazing.bz Your Path to Success If success is important to you in life. Learn! 2010 77. Plus a demo of a Life Organizer that plans your personal success.managetrainlearn. Plus audio programmes. But what about the free resources? Well. then this is the place for you. quotes. And email tips.com Page 83 of 107 Get the MTL Experience! .bz/ Email Address: email@example.com www. to which you can add your own items. I think.
Health and Fitness.com Email Address: firstname.lastname@example.org www. Mental Health. The site has 6 areas: Success Skills. Learn! 2010 78. You can access experts in each of these areas. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. including adding an expert page (100 points). sets of articles. and a place to learn. instant messaging. blogs. a community. and Lifestyle.Manage. adding an article (50). Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. and products. newsletters. Spirituality. Site Home Address: http://www. Once you‟ve registered. events. and discussion boards. members can earn user points for all their activity on the site. It is a resource.managetrainlearn. Money and Careers. Click. you can develop your own member pages and connect to others through chat. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet.selfgrowth. or simply daily logging in (5).com Page 84 of 107 Get the MTL Experience! . you can be featured on the site and offered prizes. As an encouragement to participate. Love and Relationships. As a reward for gathering points.
Click. Leading Others. For a start. probably because the company is located in Utah. is the link to the Making a Difference workshop. Ensuring Security. Serving Others. This is a series of 28 questions about your career objectives and values.managetrainlearn. Fostering Innovation. Achieving Stretch. Learn! 2010 79. and Maintaining Balance. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Being the Expert. Great fun and highly innovative. it has a landscape website not a down-the-page portrait one. though.targetedlearning. Once you‟ve completed the whole set of questions. The great thing about the site. you get the results which score your responses according to one of the following: Gaining Autonomy. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop.com Page 85 of 107 Get the MTL Experience! . The assessment now allows you to devise an Action Plan.com www. And then it uses a mountain background. I scored highest on Gaining Autonomy which for me was spot-on.com/e-learning Email Address: info@targetedlearning.Manage. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www.
com Page 86 of 107 Get the MTL Experience! . and on your personality.testcafe. Click. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Learn! 2010 80. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. You can take them on your IQ. Test Café Brain Tests This is one of the best sites around for taking tests.com www. on teamwork.com Email Address: info@testcafe. As an example. Site Home Address: http://www. on assertiveness. Testing. testing. on your career choices. Summary of Free Resources: tests and self-assessments. on time management.Manage.managetrainlearn.
That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. in her words. It‟s in the form of a spy file. or. Learn! 2010 81. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. That‟s not all. Site Home Address: http://www. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope.thechangeagent. Summary of Free Resources: articles on change management.Manage. Click.com www.managetrainlearn.com Page 87 of 107 Get the MTL Experience! .com Email Address: patti@thechangeagent. Let Go”. about Patti and her work. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. detect change.
managetrainlearn. Click. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. blogs. documents on leadership Site Home Address: http://www.com www. The site is based on Web 2. Learn! 2010 82. Disney Leadership.Manage. documents and other useful tools to share with the rest of the community.com Page 88 of 107 Get the MTL Experience! . Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. messaging each other.theleadershiphub. emailing within the platform.com/ Email Address: info@theleadershiphub. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Be Inspired. videos. Be Entertained. Some of the groups on the site include: Professional Voice. uploading their own video clips. and one I particularly like.0 tools with members writing their own leadership diaries. This means that leadership experts and practitioners from all over the world can collaborate with each other.
and qualitytools (which you‟ll find elsewhere in this book). Summary of Free Resources: articles on quality and improvement.” So. a companion to changingminds. end up with “Z-Chart” and “Zenbara”. you can start with the “A-O Diagram” and journey through “Bell Curve”.Manage. creatingminds. each with a page containing descriptions of tools and terms about improvement and quality. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. This one is “a long list of around 400 items.com/improvement/a_encyclopedia. if this is your sort of thing. and “Fault Tree Analysis” and. ranging from original Japanese terminology to Six Sigma frameworks. Site Home Address: http://www. Learn! 2010 The Improvement Encyclopedia 83. Click.com www.com Page 89 of 107 Get the MTL Experience! .htm Email Address: email@example.com. Hats off to David for another amazing encyclopaedic resource. “Chumbo Chart”.syque.
Read and be entertained! Summary of Free Resources: video excerpts articles. which is summed up as: “never try to win”. Learn! 2010 The Logic of Success 84.com www. and instructive. (You can see him in action on this site in 4 video excerpts.Manage. and free e-book on success. conversational. Click. through “The Winning Mindset of a True Leader”. There are 62 of them and they‟re all written the way Victor speaks: highly personal.thelogicofsuccess. Motivation with Intelligent Content This is Victor Gonzalez‟s site. Site Home Address: http://www. direct.com Page 90 of 107 Get the MTL Experience! .) What makes the site worth a visit is the special collection of articles on success. newsletter.managetrainlearn. They range from “My First Trophy”. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”.com Email Address: victor@thelogicofsuccess. Victor is an American motivational speaker who is very entertaining. a bitter-sweet story of how nobody sees you when you really succeed.
There are Finance. In fact. sending you off in all sorts of explorations. Marketing. if you ever need to look something up about management.themanager.de www. and other categories that will shoot you off to even more resources elsewhere on the Net. For a start. Site Home Address: http://www. Learn! 2010 85. Which makes this section alone a great research tool. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. Summary of Free Resources: glossary of management terms articles galore on management. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. it has a wonderful glossary. this is as good a place to start as you‟ll find.com Page 91 of 107 Get the MTL Experience! . a Knowledgebase. HR. and a Daily Knowledge Special.managetrainlearn.org Email Address: info@reckliesmp. Then there are links to Publications.Manage. Click.
Lists to Hang Up at work. Here you‟ll find answers to questions that really bother people at work. Click.managetrainlearn.com Page 92 of 107 Get the MTL Experience! . The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Dear Doc… This is an off-beat work-related website run by William Gorden. In addition. Site Home Address: http://www. and a comparison between work and prison.workplacedoctors.com www. in “Management Without Logic”. there‟s a very amusing section that includes: some of the crazy things managers say.Manage. Learn! 2010 The Workplace Doctors 86. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Dan West.com/ Email Address: danvwest@msn. and Tina Rowe. such as “Help! I Can‟t Spel”.
and e-learning. TV game shows. eg on facilitator characteristics. trivia puzzles email games. Project Life Cycle. Click. And there‟s a lot of free fun training on the site.com Page 93 of 107 Get the MTL Experience! . Learn! 2010 87.Manage. to name just a few.com www. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Just go and play! Summary of Free Resources: games.com Email Address: thiagi@thiagi. Site Home Address: http://www.thiagi. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. quizzes. puzzles and guides training resources.managetrainlearn. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. for short).
both outstanding writers. There is also a huge library of management material. Heller is the founder of the magazine. Site Home Address: http://www. Finally. Unusual and original features of the site are various newsfeeds on management topics. and an update on the world‟s top companies. there is a wealth of material on this site. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. Learn! 2010 Thinking Managers 88. consultants and thinkers in their own right.managetrainlearn. there is a Resources section linking to a big database of other sites and companies.thinkingmangers. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. As you would expect from two such luminaries. Summary of Free Resources: Management library Blog watch Media watch Links library.com www.com Page 94 of 107 Get the MTL Experience! . These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus.com Email Address: info@thinkingmanagers. Click. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. a Media Watch which summarises the headlines of the world‟s top business publications.Manage.
inspire you and wow you with a host of free articles. jokes.com Page 95 of 107 Get the MTL Experience! .com will surprise you.managetrainlearn. Cor.com/index. stories. Click. games. comments and much more.php/ Email Address: info@tickledbylife. discussions. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com www. are you tickled by life? Tickledbylife. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. interviews. puzzles.Manage. Learn! 2010 89. anecdotes. Site Home Address: http://tickledbylife. provoke you. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short.
com Page 96 of 107 Get the MTL Experience! . Tom Antion is a business speaker who also runs a range of seminars on other topics.htm Email Address: firstname.lastname@example.org www. Tom Antion Wake ‘Em Up Business Presentations. If you want to inject more pizzazz into your presentations.managetrainlearn.com/products/freebook. and has some very interesting ideas and techniques. 336 pages long. It‟s huge. Click.Manage. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Learn! 2010 90. Oh. It‟s printable online reading but if you want to buy the book you can. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. fun and memorable programs”. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.antion. Site Home Address: http://www. try it.
Manage. from seminars in the States. when I was just a humble HR manager. Brazil. But now of course the cost doesn‟t come into it. Learn! 2010 91. There are heaps of stuff here. Plus.tompeters.com Email Address: info@tompeters. He is far more than a motivational speaker. Peters is a legend in his own lifetime. You can discover what the great man thinks about interviewing excellence. Spain. Tom implores us to use these resources. Have your way with them. and more. the Middle East. or transformational change. Use them. Years ago. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free.managetrainlearn. For here on Peters‟ site. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Spread them around. or dozens more. I used to think. Romania. Site Home Address: http://www.com www. “Take them. slides and pdfs on Peters‟ thoughts. Tom Peters. he shakes up enterprises to re-think what they do.com Page 97 of 107 Get the MTL Experience! . The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. or innovation. Send them to friends. Click. or the nub of leadership. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips.
They also provide consultancy and bespoke services. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers.managetrainlearn. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. and Health and Safety. Learn! 2010 92. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. simple to follow and easy to access. Site Home Address: http://www. Summary of Free Resources: Samples of training materials. Plus. Metaphors.com Page 98 of 107 Get the MTL Experience! . Customer Care. whilst remaining affordable.aspx Email Address: customercare@trainerbubble. you qualify for a free training pack. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. As well as this service. Communication. seminars and workshops. Lateral thinkers. A great training resource. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers.com/default.trainerbubble. including Business Development. Click.com www.Manage. if you are a UK charity.
Manage.com Email Address: info@trans4mind. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. And that just scratches the surface. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion.managetrainlearn.com Page 99 of 107 Get the MTL Experience! . For starters. and Nutrition. And. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Click. stable/unstable. and assertive/unassertive preferences. there are 3 more free courses on Communications.trans4mind. what you want in life and how to consciously transform your life for the better. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Site Home Address: http://www. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Heart Intelligence. if that‟s not enough. Learn! 2010 93. Plus.com www.
Site Home Address: http://www.net www. valuation and decision making. and leadership and management. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation.managetrainlearn. Learn! 2010 94..com Page 100 of 107 Get the MTL Experience! . Nearly every concept on management must be here. In fact.valuebasedmanagement. It‟s like an internet inside an internet. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. communication and marketing.net Email Address: info@valuebasedmanagement. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. change and culture.. organization. and most importantly. Click.Manage. In just a few minutes. You get what‟s on offer thrown straight in your face.
nz www.vark-learn. Click. tell you. This site from New Zealander. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Neil Fleming. you‟ll get a page that explains your learning style. Aural. Site Home Address: http://www.managetrainlearn. or explain on a diagram?” Once you‟ve answered all the case studies. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is.com Page 101 of 107 Get the MTL Experience! . and Kinaesthetic. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Learn! 2010 Vark Learning Styles 95. Discover Your Learning Style VARK stands for Visual.com Email Address: flemingn@ihug.Manage. Read/Write.co. Here‟s one of the situations: “You have a problem with your knee.
Site Home Address: http://www. and Nuclear Holocaust.Manage.wilderdom.managetrainlearn. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. or adapted. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. or the local scout troop. For example.com/games Email Address: james@wilderdom. Survival On The Moon. whether you‟re working with colleges. any of which could easily account for half a day‟s training. this is a treasure trove of training and if there were such a thing. Click. I could happily spend hours on this site. For me. for any experiential learning course. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. And trust activities such as Sherpa Walk and Human Ladder.com Page 102 of 107 Get the MTL Experience! . corporate managers.com www. If you really want to push the boat out. Learn! 2010 96. there are all the classic teambuilding games such as Lost At Sea. activities and exercises. They can be used.
Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. there were articles. topic channels.managetrainlearn. a forum.com Email Address: email@example.com www. Site Home Address: http://www. When I last looked. newsletter. Learn! 2010 97. Click.workforceonline. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. a Dear Workforce agony aunt. a news poll. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.com Page 103 of 107 Get the MTL Experience! . Then there are all sorts of additional free features. and cartoons.Manage.
Site Home Address: http://www. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. if you‟ve had a problem.Manage.com Page 104 of 107 Get the MTL Experience! . There are over 1200 articles and resources to choose from with headings like Bad Bosses. Click. then Work Worries is the place to visit. There‟s also a discussion forum where you can let off steam. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. Learn! 2010 98.com www.managetrainlearn. It‟s based on the idea that all workplace problems are caused by people and that. Bullying. The original feature that I like about this website is the Vault. and Office Politics.com Email Address: firstname.lastname@example.org. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. then so has someone else who now has an answer.
Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. HR Planning. Job Analysis. and Teambuilding. The free downloadable library on the site is the real draw. It is run by Karen Davies and Gary Malcolm with.xageconsulting. Policy and Procedures.managetrainlearn. Leadership and Management. an office based in Vietnam. and The Psychologist‟s Book of Personality Tests. Assessment Centres. unusually. Titles include: The Definitive Book of Body Language. Here you‟ll find a huge list of books under different categories such as HRM.com www. Don‟t Guess Your Way to Success. Performance Management.com Page 105 of 107 Get the MTL Experience! . Summary of Free Resources: large collection of e-books Site Home Address: http://www. Click.com/ Email Address: Karen@xageconsulting. Training and Development. A large number of the books are MBA notes. It‟s a true management library. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. English Brainstormers.Manage. Recruitment. Learn! 2010 99.
You don‟t easily forget the name or the clever way in which he uses the name as a brand. Fleas and Pump Handles” when you sign up for the newsletter.com Page 106 of 107 Get the MTL Experience! . Zig Ziglar is a motivational speaker and trainer. For example. Learn! 2010 100. But if you want to find out how to turn yourself into a distinctive brand. his forum is called Ask Zig!!.com www.. What sets him apart from the rest is that he knows how to stand out. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. his short training courses are called Ziggets.zigziglar. Site Home Address: http://www. and every day there is a new Zig Quote of the Day. There are a few great free offerings to be found as well. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.managetrainlearn.Manage.com Email Address: info@zigziglar. including a self-talk card and a performance planner. and all you‟ve got going for you is you. then you can‟t do much better than copy Zig. much like many of the others in this book. Click.
For a very special learning experience.Manage. This is learning like you always dreamed it could be.com www. and much more. get instant downloads of FREE products.managetrainlearn.com. Click.managetrainlearn. For more digital publications on management and personal development. visit http:/ww. Learn! 2010 Thank you for reading and using this book. get your surprise bonus gift.com Page 107 of 107 Get the MTL Experience! . visit our website at http://www.managetrainlearn. subscribe to our weekly newsletter. Here you can learn about the 20 skills you’ll need for success in the 21st Century. enter our prize quiz.
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