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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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37. Accelerated Learning 10 5. 20 15. 1000Ventures 7 2. 35. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. Big Dog and Little Dog's Bowl of Biscuits 19 14. 20. 12Manage 8 3. 16. Aimm Consulting 13 8. 36. 26.managetrainlearn. Discovery Health Channel 30 25. Accel-Team 11 6. 24 19. 27. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Click. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 29. 18 Better Workplace Now 13. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Be a Better Manager 16 18. A Better Workplace 9 4.Manage.com Page 4 of 107 Get the MTL Experience! . Executive Coaching Studio 37 32. 34. 33. 33 28. Customer Service Training 29 24. Basic Learning Systems Inc 17 12. 17. Action Leadership 12 7. Anecdotage 15 10. 21. Customer Service Manager 28 23. All Business 14 9. 30.
73.com Page 5 of 107 . 63. Click. 39. 54 49. 41. National School Board Association 63 www. 68. 70. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 54. 72. Institute of Silly and Meaningless Sayings 50 45. 78. 76. 48. 47 42. 71 66. 55. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. Human Resources About… 49 44.Manage. 51. 61. 50. 71. 67. 75. 45 40. 70 65. My Name Is Scott Human Links 48 58. 64 59. 53.managetrainlearn. Learn! 2010 38. 79.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 52. 60. 47. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 62. 64. 46. 56. 69. 74. 77.
90. 89. 91.Manage. 100. The Improvement Encyclopedia 89 84. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 96. Learn! 2010 80. 92. 99. 85. 97. 81. 88.managetrainlearn. 82.com Page 6 of 107 Get the MTL Experience! . Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 86. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 98. 92 87. 93. Click. Value-Based Management 100 95.
It links to two of his other sites at www. connections and advice Site Home Address: http://www.com Page 7 of 107 Get the MTL Experience! . Learn! 2010 1. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.Manage.com and www.com www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. Click.1000advices. And lots of fascinating original stuff too.1000ventures.success360.com. Don‟t ask me what‟s here because the answer is. In fact. It reminded me of an interactive mind map. It‟s sure to brighten up your day.managetrainlearn. Everything. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in.com Email Address: headoffice@1000ventures.
This site is a formidable resource. In addition to the dictionary. and Korean). a list of courses being run (to which you can add your own). and a forum. At its core is an A to Z dictionary of management methods. It‟s like an internet in an internet just for managers. Since you can add your own entries to the dictionary. Chinese.com Page 8 of 107 Get the MTL Experience! . Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. At first.12manage. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.managetrainlearn. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. Click. When I last looked there were over 1500 easy-to-access entries. models and theory. Japanese. the chances are the number is much higher by now. I thought it was because you can translate any page into any one of 12 languages (including Arabic.com www.com Email Address: info@12manage. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”.Manage. there‟s also a management news section giving links to all the latest management gossip. Site Home Address: http://www. Learn! 2010 2.
tips.html. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). Site Home Address: http://www. Learn! 2010 3. (my pick of which is the phrase: “That is so not going to happen”).abetterworkplace. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit.html. “Nature‟s Leadership Lessons”.com Page 9 of 107 Get the MTL Experience! . there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. but it is full of great content for anyone interested in making their workplace a better place. describe_coworkers.com www. senseless acts of immaturity (eg “Skip rather than walk”). Click. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. Then there are toolkit. Daniel lists the things you shouldn‟t say at work. and “Measuring the Mirth”. and tools sections. colourful.com Email: info@abetterworkplace. Where to start? Well. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.managetrainlearn. and dysfirmations. It‟s not fancy. or trendy.html to the site address) massive list of resource references.Manage.
and Naturalistic).com Page 10 of 107 Get the MTL Experience! .acceleratedlearning. (Linguistic. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. I know that I am linguistic and so was curious to see whether the test would come out right. It did! Summary of Free Resources: learning style profile. The questions are all straightforward.managetrainlearn. Accelerated Learning Free Learning Styles Test This is a lovely site.Manage. Intra-personal. Learn! 2010 4. Mathematical.com www. Musical. Site Home Address: http://www. Click. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com Email Address: als@acceleratedlearning. Inter-personal. Bodily. Visual. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.
Space utilization. Summary of Free Resources: pdf articles on coaching. Machine utilization. self-appraisal. motivation.accel-team. Accel-Team Advancing Employee Productivity There are some nice features on this site. One thing that‟s a bit different here is a set of Checklists.managetrainlearn.com www. Site Home Address: http://www.com Page 11 of 107 Get the MTL Experience! . Learn! 2010 5. (For example. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. did you know that the base of this huge structure is only 7 inches from being a perfect square?). Then there are detailed features on teambuilding. and employee development. plus some well-presented explanations of time management.Manage. They include Time utilization.com Email Address: sales@accel-team. Click. and Interpersonal relations. and coaching. There‟s a history of employee productivity that will take you all the way back to the Pyramids.
leadership makes the elephant jump. And that‟s why I think I like Brent Filson. Site Home Address: http://www. Click. “From now on. skills.com Page 12 of 107 Get the MTL Experience! . And to cultivate that perspective you need kindness. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. I‟m not too sure exactly why I like his writing.managetrainlearn.com Email Address: brent@actionleadership. tenacity. For me. unlike management which involves simply the care and feeding of the organisational elephant. Summary of Free Resources: insightful leadership articles. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.Manage. Learn! 2010 6. He goes on. courage.actionleadership.” I like the concept that management trainers and management training should be kind.com www. Here Brent makes the point that. and leadership abilities. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. Yes. I‟d willingly jump through hoops if he asked me. see every leadership challenge as a way of having people increase their knowledge.
Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.managetrainlearn. Then you score yourself. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. or “rarely doing” this. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas.aimmconsult. Motivation. and Conveying Credibility. Learn! 2010 7. Click.com Email Address: webmaster@aimmconsult. The final score will give you a feedback on areas such as Delegation.com Page 13 of 107 Get the MTL Experience! . Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Site Home Address: http://www.com www. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading.Manage. You‟re offered some examples of “always doing” this. which are great starting points for further self-development.
And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.Manage. And sure enough there it was. Learn! 2010 8. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. that‟s one million!) articles. All Business Champions of Small Business This is an amazing site for anyone running a small business. There‟s everything you could possibly need to help you run an efficient business. guides and tips. Of course. There‟s advice on managing every aspect of your business. but there is a huge amount of free material. One in a million.managetrainlearn. including employment and HR and business plans. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.allbusiness. blogs. many of the products on the site are only available through purchase. Site Home Address: http://www. There are news reports.com www.com Email Address: firstname.lastname@example.org Page 14 of 107 Get the MTL Experience! . Click. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep.
It‟s absolutely crammed with anecdotes. Funny Stories If you‟re looking for an amusing story to add to a presentation. there‟s a useful search button that allows you to fine-tune your search according to a category. illustrate a learning point. He sold over 2 million. name or keyword. the database came up with 493 stories. and amusing stories. then this is the place to visit.Manage. or just to entertain friends at the pub. Click. perhaps more than you‟ll ever need to get to grips with. Now. Anecdotage Famous People. How about this one pulled out at random? It‟s about Japanese businessman.managetrainlearn. Learn! 2010 9. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.com Email Address: editor@anecdotage. Fortunately.anecdotage. aphorisms. Site Home Address: http://www.com www. When I keyed in “Business”.com Page 15 of 107 Get the MTL Experience! . partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun).
Click on a link and you get a diagram with individual lists of do‟s and don‟ts. This website is particularly useful for managers in the UK. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. Be a Better Manager Solve Problems. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. If you register and log in.Manage. showing how learning a skill related to levels of performance. and Financial Resources. Seize Opportunities. Information. Physical Resources. There are also links to local resources around the UK. These are: Strategy. People. Learn! 2010 10.com Page 16 of 107 Get the MTL Experience! . you can build your own personal collection of checklists. In the same way.com www. Processes. Lastly. It has 15 questions and delivers immediate feedback. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Click. It provides a list of industry sectors with links to their Skills Council.com Email Address: email@example.com. Click on any of these and you get a selection of links. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.
then spare a minute or two for this easy test from Basic Learning Systems Inc. Site Home Address: http://www. you‟ll find out your reading speed. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. Of course. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.com Email Address: gloria@basic-learning. Learn! 2010 Basic Learning Systems Inc 11. Click. a business communications company run by Gloria Pincu. Do You Know Your Reading Speed? If you want to find out how quick you read. it doesn‟t exactly test your comprehension. and hey presto.com Page 17 of 107 Get the MTL Experience! .htm to the site address) weekly business writing tips. For the record. Note where you got to. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute.com www.basic-learning. I made it to 354.Manage.managetrainlearn.
Imagine its ability to attract and retain talent. Where teamwork comes naturally. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row.com Page 18 of 107 Get the MTL Experience! . to thrive. Imagine the sense of mission and spirit of fun.managetrainlearn.Manage.betterworkplacenow. This is a card of 25 squares on which is printed a buzzword eg “empower”. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.” Yea. Where people eagerly use their brainpower. Learn! 2010 12. “envision”. Imagine the innovative power of such an organization. Site Home Address: http://www.com Email Address: webmail@tomterez. Where kindness rules. Imagine its passion for serving customers. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. “value-added”. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre.com www. Click. to compete. Tom‟s aim is to create better workplaces.
Manage. Site Home Address: http://www.managetrainlearn. is The History of Training. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. Don has a big German shepherd dog and a smaller companion. in case you‟re wondering about that title. Click. the learning process. By the way.com Page 19 of 107 Get the MTL Experience! . learning. It‟s still as good as ever. Amongst the goodies are: current training news. definitions of learning terms. Summary of Free Resources: a massive resource on performance. and performance management.com/~donclark/ Email Address: donclark@nwlink. It‟s a massive resource and a lot of it is original.nwlink. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. leadership and knowledge. and still look at.com www. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. It‟s the best around. But the one feature I remember from years ago when I first came across this site. the art and science of leadership.
Learn! 2010 14. Click. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.uk Email Address: janem@bodylanguageexpert. Parenting Advice. The Basics. Practical Applications. relaxed stance. and friendly gesture.co. Personal Interaction.uk www. and how to convey sincerity and warmth with my face and gestures.Manage.bodylanguageexpert. There are 7 topic areas: Ask Our Experts. why mobile phone shop staff don‟t use desks. in one tour of this site.com Page 20 of 107 Get the MTL Experience! . Gender Differences. I learnt how to use my body language at job interviews. and The Business World. Cue: open smile.managetrainlearn.co. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. So.
and a set of 29 images that dissect the brain as if you were there with a scalpel! But. the thing that always draws me back to this site is its collection of Brain Teasers. Then you can view nicely-designed animations which uncover what goes on in your brain. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). brain teasers. Site Home Address: http://brainconnection. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. There‟s a weekly brain bender to test your knowledge (which I got wrong!). Click.positscience. illusions. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles.Manage. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. You can play Bumper Cows. such as why you conceive a word in one part of your brain and utter it from another.com/ Email Address: webmaster@positscience. brain games.com www. A to Z glossary animations free half hour online course. quiz. Sound Sequence or Dunk Tank. to be honest. Learn! 2010 15.com Page 21 of 107 Get the MTL Experience! .managetrainlearn.
management and business.businessballs. models like those from Maslow. Click. And templates of resignation letters. and not so familiar. McGregor and McLelland. time management planners. Where Alan got the time from to produce all this beats me. It has all the familiar. the tree swing cartoons. this is all free. But while others charge for a fraction of what‟s here.Manage. quizzes. It even has a graphology test.com www. So just go and enjoy it! Summary of Free Resources: teambuilding activities.managetrainlearn.com Page 22 of 107 Get the MTL Experience! . feedback forms. and Aesop‟s fables. a glossary of training terms. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story.com Email Address: ac@alanchapman. induction training checklists. It‟s absolutely huge and covers everything you could ever need on training. Learn! 2010 16. Shall I go on? I‟ve barely scratched the surface. explaining how to read personality from your handwriting. multiple intelligence tests training models and much more too numerous to mention. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. appraisal forms. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. Site Home Address: http://www.
The free professional trade magazines on offer include: Human Resource Executive. and The Deal. Internet.business-marketing. Corporate Meetings and Incentives. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Click. Learn! 2010 17. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine.Manage. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. as well as in categories such as Education. Presentations.managetrainlearn.com www. Site Home Address: http://www.com Page 23 of 107 Get the MTL Experience! . Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles.com Email Address: info@business-marketing. Call Centre. and Transportation. Government.
The only way to deal with it is to focus more effort on simplicity. Yet there is one hidden area of cost which has rarely been addressed: complexity.au Email Address: enquire@businesssimplification.” When you register here you get a free toolkit including a meeting planner.com Page 24 of 107 Get the MTL Experience! .Manage. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.com.managetrainlearn. and a set of paperclip templates to keep the campaign fresh in your mind. Site Home Address: http://www. a busy manager‟s complexity audit. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. a Make It Simple poster. Click. Learn! 2010 18.au www.businesssimplification.com. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.
David apologises that his creations are done in his spare time. techniques. creating minds.managetrainlearn.Manage. David Straker. principles. quality toolbook. Site Home Address: http://www. The sites include: changing minds. Believe. improvement encyclopaedia. David. second. hooked on the thrill of discovery. You‟re what the web‟s all about. Changing Minds How We Change What Others Think. and business articles.org Email Address: contactus@changingminds. No need to apologise.org www. Feel and Do I am full of admiration for the author of this site. They probably account for over 3500 web pages of industrialstrength knowledge.com Page 25 of 107 Get the MTL Experience! .changingminds. he is first a learning junkie. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. an engineer who needs to connect theory to practice. Click. and explanations. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. In David‟s own words. Learn! 2010 19. and thirdly a teacher who loves to pass on the aha‟s of what he knows.
General. Each is a goldmine of information.com www. There are 7 networks – Finance. HR. Click. use it well!” Summary of Free Resources: massive network of management. Operations. The network now has hundreds of thousands of members from India where it is based to every corner of the world.com/ Email Address: info@citehr. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. and Jobs. “everything is available to everyone at no charge.000 downloadable resources.Manage. Citehr Improving Organisations The CiteMan network is one of my favourite resources. As Sidhartha says. and Sales/Marketing.managetrainlearn. ideas and resources. Learn! 2010 20. When I last looked there were over 50. Legal. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. Site Home Address: http://www.citehr.com Page 26 of 107 Get the MTL Experience! .
you can make notes on your thoughts and plans in a Personal Growth Workbook. You can use it as a standalone coaching tool or as a supplement to working with a live coach.com/ Email Address: firstname.lastname@example.org www. Managing yourself better. They range from Feedback to Musts and Shoulds and Enemy No 1. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Click. and Influencing a tough boss. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. As you work your way through the topics. Working with difficult colleagues. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change.coaching2grow. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.com Page 27 of 107 Get the MTL Experience! . Learn! 2010 21.managetrainlearn. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.Manage.
Learn! 2010 22. Tests. there‟s a great free magazine and technical document subscription service with 16 products offered. Surveys. And a series of useful aids.Manage. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. reviews.com www. and Scorecards. that people in Poland are the most satisfied with customer service. There are tons of great information on this site.managetrainlearn. Click. and that lengthy waiting times are still the top frustration of customers. In a short visit.com Email Address: info@customerservicemanager. What else? Well. There‟s one of the biggest lists of customer service articles I‟ve seen. such as Customer Service Job Descriptions. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com Page 28 of 107 Get the MTL Experience! .customerservicemanager.
On the link below. Customer Service Training Deliver Today. you‟ll find 16 free previews of the videos. who‟s put together a library of video programmes on customer service.com Page 29 of 107 Get the MTL Experience! . “Five Forbidden Phrases”. Summary of Free Resources: newsletter video previews.com Email Address: email@example.com. seriously. They‟re all hard-hitting. Click.com www. Learn! 2010 23. perhaps? No. and expertly presented by Nancy herself. and “From Curt to Courteous”. Where you come when you‟re sick of customers.managetrainlearn. it‟s a smashing site run by Nancy Friedman. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. Site Home Address: http://www. to the point. Amongst my favourites are: “Exploring the Rudeness Matrix”.Manage.
agree. partially agree/disagree. so if you want more of the same.discovery. you can succeed no matter what”.Manage. ranging from Your Anger profile. You can get 31 free Basic Personality tests on this site. (They‟re all taken from the Queendom site.com Page 30 of 107 Get the MTL Experience! . "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). Click. The preamble explains: This test assesses your locus of control orientation and your attribution style.managetrainlearn. or strongly agree. Now off you go! Summary of Free Resources: free personality tests. Learn! 2010 24. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. Site Home Address: http://health. pop over there)." There are 10 statements with which you strongly disagree. Procrastination and Type “A” Personality tests. through Communications Skills. the Locus of Control and Arbitration test.html Email Address: info@discovery. here‟s a true feast.com www. Here‟s an example of what you‟ll face in one of the set. to Perfectionism. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. disagree.com/tools/assessments.
Acemoney Lite.com www. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). Dave Marshall‟s Bookkeeping course fits the bill nicely. so a good free course on all things accounting is right up my street. There‟s another great free service that Dave offers: links to free business software.Manage. reassuring and conversational style. The General Ledger and Journals. and Merchandise Inventory) as a guest and get the first lessons free. Learn! 2010 25. covering stuff like Debits and Credits. Big E-Z‟s free trial version. As well as viewing this free course. and many more. you can also sign up for Dave‟s other courses (eg Special Journals. Click. He has a nice friendly. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Onestep Accounting. and Financial Statements. Site Home Address: http://www. I don‟t feel I‟m being talked down to and there‟s no jargon.com/moodle/ Email Address: firstname.lastname@example.org. There are 7 lessons in the course. You‟ll find links to the Open Office suite of programmes. Payroll. Lazy8 Ledger.managetrainlearn. Checkmate Plus.com Page 31 of 107 Get the MTL Experience! .
(Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). and it‟s a unique learning experience. it‟s a great template for a superb presentation. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It‟s an astonishing testimony to an inspiring leader.com www. Learn! 2010 Easy Training 26. (You guessed: I like it!) Just read it.Manage. It works on many levels. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.com Page 32 of 107 Get the MTL Experience! . as in the awards presentation or retirement bash. It‟ll have you smiling to yourself one minute and nodding in agreement the next. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (check out the almost imperceptible presentation techniques that are used).easytraining. Site Home Address: http://www. or the procedural. as in the annual statement to the board. Click.managetrainlearn.com Email Address: info@easytraining.
Now.com www.empoweringmessages. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA.com Email Address: zev@empoweringmessages. There are empowering stories. a huge collection of positive news stories.com Page 33 of 107 Get the MTL Experience! . cartoons.Manage. and some really inspiring articles. if that doesn‟t brighten your day. Free Empowerment Chats This is an uplifting site that should put you in a good mood. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. It‟s all about empowerment (aka positivity). Click. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.managetrainlearn. there‟s no hope for you! Summary of Free Resources: audio messages. Site Home Address: http://www. Learn! 2010 Empowering Messages 27.
Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. Click.Manage.managetrainlearn. And there‟s a hand-holding guide to managing and growing your business. there‟s heaps of it here.com Page 34 of 107 Get the MTL Experience! . As if all that weren‟t enough.com www. As the title implies. from home-based businesses to franchises. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. there‟s everything you could possibly need to know on starting a business. There are ideas galore on what kind of business to make money in. there‟s an A to Z encyclopaedia of small business terms. Site Home Address: http://www. features.entrepreneur. Learn! 2010 28. For a start. from finding an attorney to engaging new staff. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after.com Email Address: feedback@entrepreneur. and magazine. from raising money to taking time off.
training. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. At the start of the year. there were 348 items. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.evancarmichael. advice.com Page 35 of 107 Get the MTL Experience! . On this site. this is the site for you. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. Click. and a page of unique resources supplied by contributing experts.com www. Learn! 2010 29. These include videos. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help.managetrainlearn. bios of famous entrepreneurs. Site Home Address: http://www. articles. you‟ll find a treasure-trove of resources for entrepreneurs. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. and advice.com/ Email Address: info@evancarmichael.Manage.
or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. for instance.everyonenegotiates. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent.com www.Manage. I‟ll eat my hat. It‟s not hard to see why. Who. Learn! 2010 30. But what caught my eye was his list of over 60 short sharp negotiating gambits.com Email Address: email@example.com Page 36 of 107 Get the MTL Experience! . Site Home Address: http://www. including a test of your negotiating style. which he calls: “your premier resource for sharpening your negotiating skills”.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. newsletters and collection of negotiation gambits negotiating style self-assessment. If these gambits don‟t turn you into a powerful deal-maker. Click. Summary of Free Resources: articles. They‟ll catch your attention too because they‟re very much to the point and memorable.managetrainlearn. Everyone Negotiates YIKES . There are lots of free resources here on negotiating. and incisive articles. a monthly newsletter.
The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.com www.Manage. After the first part which is an Introduction. Site Home Address: http://www. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Learn! 2010 31. you get “Making Things Happen”.executivecoachingstudio.com Page 37 of 107 Get the MTL Experience! . newsletter email course for executives.com Email Address: sean@executivecoachingstudio. Click.managetrainlearn. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. friendly style are easy to read and easy to absorb. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. Beats those long journeys to training courses! Summary of Free Resources: articles.
how to address people.com Page 38 of 107 Get the MTL Experience! . Executive Planet Cross-cultural Training If you do business around the world. Plus for each country. The site works like a wiki. and hotel booking. you get advice on: negotiating tactics.managetrainlearn. For each country. meaning you can register and update articles. culture. Its main feature is a guide to business culture when negotiating in 49 different countries. making appointments. Click. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.com www. and conversational do‟s and don‟ts. you‟ll get advice from an expert along with facts about laws. Site Home Address: http://www.com Email Address: info@executiveplanet. suitcase. entertaining. and etiquette. Learn! 2010 32.Manage.executiveplanet. this site is an essential companion to your airline tickets. what to wear.
including: Customer Service. Motivation. Site Home Address: http://www. Click. and Top 10 Tips. Time Management. Communication.com Page 39 of 107 Get the MTL Experience! . the best article directory by far is Ezine Articles. Teambuilding. It has over 100. Learn! 2010 33. Here are a couple of statistics. For me.000 authors (also probably growing all the time). I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. In the business section. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites.com www. And over 25. Coaching. This site is mind-bogglingly massive. run by Christopher Knight.ezinearticles. there are all the categories you could wish for if you are looking to extend or update your knowledge.com Email Address: info@ezinearticles. Negotiation. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. you‟ll find Leadership. In the Self-Improvement section. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. It reviews everything that it archives which means you‟ll get only good stuff. Change Management. Presentation.Manage. and Creativity.managetrainlearn. Goal Setting.000 articles (and probably growing all the time). The list just goes on and on.
there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. But on the site you can see the current edition for free and read selected articles. Learn! 2010 34. You can also browse their massive archive of past copies. mine‟s not there) and Top 10 Bosses From Hell. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. a fast feast.Manage. But that‟s nowhere near all they do. For a start. Fast Company is a monthly business print magazine that you can subscribe to. The one I like most is Fast Take.com Page 40 of 107 Get the MTL Experience! . Click. Essentially. Fast Company How Smart People Work Fast Company is one of the original business information websites. All in all. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong.com www. Then.fastcompany. of course. you can subscribe to some very useful newsletters. which is a weekly roundup from the Web. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. a directory of businesses in your area (States only unfortunately).com Email Address: firstname.lastname@example.org. Site Home Address: http://www. For those of us too busy to spend every day surfing.
fenman. There‟s so much information that if you downloaded everything that‟s available. Recruitment. Click. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. this is what I did. I clicked on just one of their 25 categories. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. and an exercise on identifying employees with talent. Fenman! Summary of Free Resources: huge range of training products with many free samples. called Danger – Talent Zombies! Thank you.uk Email Address: email@example.com www. They are now a formidable presence on the Web. Learn! 2010 35. you‟d have a huge library of valuable material.com Page 41 of 107 Get the MTL Experience! . As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. Selection and Induction.co. That took me to a page with 8 big products of which I was able to download samples from 4. How to run an Assessment Centre.Manage. Site Home Address: http://www. As an example.managetrainlearn.co. an Induction Toolkit.
com www.managetrainlearn. Click.com Page 42 of 107 Get the MTL Experience! . Site Home Address: http://www. Incidentally.com Email Address: rbenson@firststepstraining. For example. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. Learn! 2010 36. Just pop on over and try them for yourself.Manage. I won‟t tell you what you have to do in these games (they‟re far too complicated). how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before.firststepstraining.
Learn! 2010 37. The questions are the usual range of multiple choice and true or false but the graphics. Site Home Address: http://www. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.games2train. Multiplayer games. I scored quite well and I certainly learnt.com Page 43 of 107 Get the MTL Experience! .managetrainlearn.Manage.com www. I gave Quiz show a go and chose Sexual Harassment as my subject. and design makes you really believe you‟re on a TV quiz show. You can try out all of the categories if you have Flash installed. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. I then got to choose who I wanted to be and who to play against and the game started.com Email Address: info@games2train. Click. audio. Certification games. and Phone games. There are 6 categories of games: Video games. Flash games. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games. Quiz shows.
Click. some research into the top time wasters. you can see a pie chart of how well you do compared to others. the site offers 10 time tamer tips. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Site Home Address: http://www. to family. sleep and TV and so on.getmoredone. That‟s. and research on time management. In addition to the time tabulator. tips. Learn! 2010 38. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. When you‟ve allocated your weekly hours.com www. here‟s one from Pace Productivity.Manage. and interesting time management quotes.com Page 44 of 107 Get the MTL Experience! . You can also enter your ideal profile to see where you want to be.managetrainlearn. of course.com Email Address: mark@getmoredone. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is.
Learn! 2010 Harvard Business School 39. for example. For non-Americans.hbs. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.html Email Address: firstname.lastname@example.org/leadership/database/index.edu www.managetrainlearn. There are brief but fascinating bios of each leader. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. there will be some unfamiliar names on the list. Site Home Address: http://www. Did you know. Gilbert Colgate. Click.Manage. but most people will recognize people like Elizabeth Arden. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Clarence Birdseye. and Hugh Hefner.com Page 45 of 107 Get the MTL Experience! .
I reckon you‟ll learn a lot from this site. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Many of these articles kick off with fascinating stories of successful business leaders or managers. Site Home Address: http://www.com Email Address: harvey@mackay. he‟s just a great writer. It‟s just that he tells such a good story. Learn! 2010 40. Yep.Manage.managetrainlearn. And he packs a big message in the shortest possible space.mackay. the headings of these articles are immediately grabbable. Click. Enjoy! Summary of Free Resources: management articles. read the articles on this website. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. There‟s “The heart of education is the education of the heart”. (Harvey knows we‟re all curious deep down). You just have to read his stuff.com www. But I keep a special place for Harvey Mackay. Or “Some squares are really sharp”. For a start.com Page 46 of 107 Get the MTL Experience! . Or how about “Say thanks before it‟s just a memory”. If you want to know what I mean. Finally. And then he draws some universal truths out of these stories that help us take home the message. Then there‟s the content.
Many of Scott‟s themes really chime with me.com Page 47 of 107 Get the MTL Experience! .) The theme behind Scott‟s ideas is Approachability. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.com Email Address: scott@hellomynameisscott. My Name is Scott website. If you can‟t get enough of Scott on this site. And then I realised that this isn‟t true. Learn! 2010 41. Scott is still young. One of them is the idea that you shouldn‟t create customers. (Apparently.Manage. I was going to say that a great future awaits Scott Ginsberg.com www. is a regular columnist. you should create fans. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. launched his own interactive TV. He‟s already got a great present! OK. and has made a brand out of a nametag. It underlies his Hello. Hello.managetrainlearn. Another is his comfort around using modern technology to build customer relations. There are over 700 of them. has a suite of websites. he also has a nametag tattooed on his chest. take a look at his other video site and consultancy site. My Name Is Scott Stick Yourself Out There In my review of this site. but he has already written 7 books. Click.hellomynameisscott.
Summary of Free Resources: management articles tests forum. thinking skills to job satisfaction) and some general knowledge tests. use it.Manage. Learn! 2010 42. Wherever you are.humanlinks. (from training needs to climate. a wide range of managerial tests (eg Manager in a Fix).com Email Address: query@humanlinks. Site Home Address: http://www. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. a range of audits.com www. Amongst the many free goodies on offer here (along with the articles. news and jobs) are a wide set of personality tests.com Page 48 of 107 Get the MTL Experience! . links. Click. forum.managetrainlearn.
com Email Address: info@humanresources. there are links to the most popular sections. They start with 19th Century History and end up with Zoology. Throughout the channel. there are free 5-week email classes. As with all About sites. here including “Recruit and Hire the Best”. Learn! 2010 Human Resources About… 43. and Teambuilding. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics.com www.about. Employing People. and Success at Work. On the way they tackle Human Resources with guide Susan Heathfield.Manage. To help you through this wealth of material. Susan takes you through 4 main areas: HR Basics. Management/Leadership. checklists and forms Interview tips Job descriptions Free email classes. Site Home Address: http://humanresources. Click. Managing People. then you‟re in for a great treat. Performance Management.com Page 49 of 107 Get the MTL Experience! .about. and the latest updates. Employee Recognition. you‟ll find topics on Change Management. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept.managetrainlearn. Motivation. the “must reads”. Communications. Summary of Free Resources: Learning style profile Free policy samples.
There‟s a swipe at management models. and my favourite pirate curse: “What care I. black-spotted pigeonfoot!” Odd. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. a Bullshine generator for producing management speak.Manage. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. albeit with a serious purpose. Learn! 2010 44. ISMS curser. Site Home Address: http://www. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. Click. you can become a member of the institute and learn about the institute‟s history and purpose.htm Email Address: Isms2002@btinternet. Summary of Free Resources: bullshine generator. roll of honour and list of “bored” members.com www. a list of hilarious workplace clichés. ISMS Babel translator carparktivity stickers. but great fun. For example. here‟s my favourite cliché: “He was in and out like a yo-yo”. thou plump. For a flavour of each of these.btinternet.com Page 50 of 107 Get the MTL Experience! . The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. There‟s a coat of arms (motto: Back to Quo Vadis).com/~rpottinger/index. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say.managetrainlearn.
Summary of Free Resources: leadership articles newsletter book excerpts. Learn! 2010 45. But there are 2 features that make this site just a little bit different. Click.com Email Address: comments@leadershipnow. articles and a newsletter. For a start. This is a series of short one-minute reads on leadership subjects. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.leadershipnow.managetrainlearn. The other valuable feature is a reading room where you can read excerpts from some of the best management books around.com www.com Page 51 of 107 Get the MTL Experience! . Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.Manage. Site Home Address: http://www. there‟s a feature called Leadership Minute. Take a daily dip.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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) Let‟s see what happens when you explore one topic.com www.com Page 55 of 107 Get the MTL Experience! . Carter calls the site a “complete. Site Home Address: http://www. highly integrated library of management material”. And it‟s hard to argue with that. to General Resources and Related Library Links. say Group Skills. a true management help.org Email Address: jalnes@mapfornonprofits. It‟s an amazing resource. It‟s a real web of information. well V. Click. the work of one man. Then you move through Icebreakers and Group Matters. Carter McNamara. And of course when you go elsewhere you have other links to explore. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. to Z. Advertising and Promotion. You start with an introduction and a set of links to outside sites. It covers everything in business from A. I was astounded then and still am now. Learn! 2010 49.managetrainlearn. Summary of Free Resources: encyclopaedia of management. it has a bias towards non-profit organisations. (By the way.managementhelp. Volunteers.Manage. There doesn‟t appear to be anything left out.
Then there‟s an A to Z glossary of management terms. business schools. There are also links to universities. As a bonus. Click. To Manage Divine”) and hand it out to your delegates on your next training course. Innovation. Culture. and employment law sites around the world. Where to begin? Well.com Email Address: admin@managerwise. For devilment.Manage.com Page 56 of 107 Get the MTL Experience! . management publications. Learn! 2010 50. Motivation and so on.com www. Summary of Free Resources: massive collection of management articles glossary of management terms. you can buy the T-shirt with that slogan on (“To Work Is Human. portals. neatly categorised into sections such as Coaching. Manager Wise To Work is Human. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. To Manage Divine This is nothing short of a management supersite. Site Home Address: http://www. I selected “Q” and got “Quick Ratio” and “Quality of Work”.managetrainlearn. The one I checked on Motivation has some really well-chosen subjects. there‟s a massive collection of articles in the Knowledge Bank.managerwise.
ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. Learn! 2010 51.com www.com Page 57 of 107 Get the MTL Experience! . and a library of free e-books.managetrainlearn.Manage. including E-learning courses. Time Management and Training Skills. Site Home Address: http://www. Manuals for Trainers.managetrainlearn. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development.com Email Address: eric@managetrainlearn. To help you and your organisation learn these skills. They range from Appraisal and Assertiveness to Teambuilding. Thinking Skills. Step-by-Step pocketbook guides. 1-day Course Plans. MTL provides a range of online products. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. Click. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.
Other resources on this site include Jeanie‟s guided meditation tapes. in the week I checked it out. For example. the theme was Balance. Click.Manage. When I looked. it‟s free. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Learn! 2010 52. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.com Page 58 of 107 Get the MTL Experience! .mhmail.” It‟s a nice way to do some useful self-improvement each day and.net www. the best bit is.com Email Address: firstname.lastname@example.org. Site Home Address: http://www.
managetrainlearn.com Page 59 of 107 Get the MTL Experience! . pull creative ideas out of thin air. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. this is the site to come to. creative and deep relaxation.Manage. Plus. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. Go on. and accelerate your own healing. Click. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. This programme shows you how to reach the alpha level of relaxation. open up your mind. Site Home Address: http://www. You‟ll learn how to reach deep levels of meditation like a Buddhist monk.silvaultramindsystem.com Email Address: support@silvaultramindsystem. Learn! 2010 53. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. founder of the Mind Power System. an optimal state of being in which your right and left brains are working together and you are in a state of total.com www.
Manage. for access to all the materials. There is also a members‟ area. free of charge. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.com helps more than 10. and a forum. Mind Tools Online management and leadership training. Here you can learn hundreds of essential management skills.com Page 60 of 107 Get the MTL Experience! .managetrainlearn. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. called Career Excellence Club. Learn! 2010 54. interviews with experts.000 visitors learn the essential skills they need for an excellent career. Click. Site Home Address: http://www. instantly available Each year.com www.000. MindTools.mindtools.com/ Email Address: info@mindtools.
ocw. Negotiations and Conflict Resolution. Click. reading references. obviously. lecture notes and assignments. Site Home Address: http://www.com Page 61 of 107 Get the MTL Experience! . What you‟ll get on this course is a syllabus. the Massachusetts Institute of Technology made newspaper headlines.managetrainlearn. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. You could be a trainer and use the plan as a structure for your own courses. It‟s up to you. This is how it works. Or you could use the references as the basis for your own self-paced learning. is the actual lessons. There are some 34 departments ranging from Aeronautics to Writing Studies.mit. Programmes are courses run in any particular semester.edu Email Address: info@ocw.Manage. Let‟s take as an example “Practical Leadership”. both in pdf. What you don‟t get. Learn! 2010 55. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. Listening to the Customer.edu www. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. It‟s up to you how you might use this information. Other programmes of interest to managers are: Advanced Managerial Communication. and Communications for Management. calendar.mit. here are the results: MIT Opencourseware. Now a few years on.
Manage. Click.managetrainlearn.45 minutes and can be played straight from your PC or an mp3 player.com Page 62 of 107 Get the MTL Experience! . mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. Considering what you‟d pay to hear either of these two speakers in person.com www.com Email Address: email@example.com. It lasts all of 25. When I did this. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen. The free gift offered on the site comes when you recommend the site to a friend. Site Home Address: http://www. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Learn! 2010 56.
org www.managetrainlearn.html Email Address: firstname.lastname@example.org. and quite a big section on dealing with conflict. Site Home Address: http://www. the lessons have universal appeal to managers and leaders in any organisation. Although it‟s aimed at school governing bodies. Learn! 2010 57. Click. There‟s good stuff on the qualities that make up a leader.org/sbot/toolkit/PandLDev.com Page 63 of 107 Get the MTL Experience! . National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. Maybe they have something in mind? Summary of Free Resources: leadership course. the different ways to communicate.Manage.
com Email Address: info@sabonline. After submitting your answers. Learn! 2010 Negotiation Enterprises 58. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. which is quite instructive. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.managetrainlearn. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to.com www. you get the correct versions and a rationale.sabonline. Summary of Free Resources: negotiating skills test.com Page 64 of 107 Get the MTL Experience! .Manage. Click. Site Home Address: http://www. All the questions are case studies.
One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.negotiatormagazine. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.Manage.com Page 65 of 107 Get the MTL Experience! . Click. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.com Email Address: editor@negotiatormagazine. There‟s no fee so it‟s a resource you can wander around at will.managetrainlearn. The first was what John calls the King Solomon Maternal Claims Dispute. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. John Baker. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. Learn! 2010 Negotiator Magazine 59. And it‟s all the work of one man. Two entries are currently topping the list. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.com www. It‟s absolutely massive. in which these two men doubled the size of the USA overnight for the price of $15 million. Site Home Address: http://www.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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uk www.co. Click. then you don‟t need training. using their search facility or just going where the mood takes you. It‟s a great resource and they offer a Free Trial for 15 days. You need answers. and if this wasn‟t enough. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.com Page 69 of 107 Get the MTL Experience! . if you‟re a manager who‟s stuck. making mistakes. Everything I saw was superbly written and presented.Manage. the portal is offered free to charities. This enables you to access the full version and wander all over the place. Everything possible is included from 360 Degree Assessments to Diversity.managetrainlearn. who isn‟t?). A nice touch was also that you can bookmark pages and add your own notes. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. Oh. or under pressure (OK. Learn! 2010 63. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. OK.peoplealchemy. overwhelmed.uk Email Address: enquiries@peoplealchemy. Empowerment to Violence and Aggression.co.
psu. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. and the facing vases/faces. being rather old. Learn! 2010 64.edu/clip/Perception. They‟re fun to play with or just to work out for yourself. or quick power learning interludes. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. the rabbit/duck. Site Home Address: http://psych.edu www. And others mix numbers and letters as in the “Is it 13 or B?” picture. Click. And you can use them in a wide range of change programmes as great icebreakers.la. Some trainers use the famous “old hag-young queen” image. Summary of Free Resources: optical illusions.Manage. This site has a huge number of links to different optical illusion sites (though. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them.managetrainlearn.htm Email Address: Acp103@psu. some of the links are now dead). Others use the Necker cube.com Page 70 of 107 Get the MTL Experience! .
then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).managetrainlearn. and end up with Wisdom Words and Worry. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. steer right through Learning and Leaders.com Page 71 of 107 Get the MTL Experience! . neatly arranged in A to Z fashion according to personal development themes. So we start with Abstinence. Aaah. move on to Change and Complaints. Say goodnight. As an example of the folksy nature of these writings.personal-development.com Email Address: stevemoor@personal-development. Site Home Address: http://www.com www.Manage. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. There are nearly 250 articles to choose from. Learn! 2010 Personal Development 65. Click.
Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. Click.” Philip shares a lot of his philosophy and ideas on this website of his. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. The free goodies include 3 free e-books: Goal-Setting 101. Creating Wealth.com Email Address: coach@philiphumbert. He does things that bring him joy and contribute value to others.Manage. Personal Eco-Systems. Learn! 2010 66. Kodiak. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.com www.com Page 72 of 107 Get the MTL Experience! . and I also like Philip because the most important stuff on his bio is his dog. and Making Money. audio tapes and top 10 lists. Oh. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success.managetrainlearn. Site Home Address: http://philiphumbert.
Manage.com Email Address: info@positive-club. Site Home Address: http://www. there‟s a lovely relaxing slideshow from Kahlil Gibran. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. a free 7 Eternal Laws CD. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”.managetrainlearn. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.com Page 73 of 107 Get the MTL Experience! . Click. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. including some classic self-improvement books. In addition. All free. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. and a massive dictionary of self-affirming quotations from Abundance through to Youth. a really neat little positive boost trick that only a computer can deliver. then this site will shower you with great motivational literature. And many more besides. Learn! 2010 67. Now if none of these don‟t put you on cloud nine.com www.positive-club.
conversational style. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. told in an easy-to-read. seasonal. Site Home Address: http://www. And lastly. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.co.com Page 74 of 107 Get the MTL Experience! . Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.uk Email Address: editor2007@presentationhelper. “Ancient Egyptian Mummification”. and a template builder. Click.co. funerals and retirements. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips.presentationhelper. There are also quick links to the free Powerpoint viewer and trial version of the real thing. and “The Future of the Pork Sausage Market”. Next. first off.uk www. there‟s some great advice on how to deliver your presentation. Where to begin? Well. Topics include What to Wear and Dealing with Investors.managetrainlearn.Manage. Learn! 2010 Presentation Helper 68. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.
pros and cons.com Email Address: customer_service@provenmodels. Summary of Free Resources: Collection of management models Site Home Address: http://www. you can browse the model book. The models themselves are displayed graphically with details of their characteristics. or the topic. Theory X and Y. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. Alternatively. and references. the author name. Click. descriptions. and Fayol‟s 14 Principles of Management.com Page 75 of 107 Get the MTL Experience! .Manage.com www. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. It comprises a collection of 64 models which can be accessed be a search of the model name. You can add your own comments.provenmodels. Learn! 2010 69. it can also be of value to those who want to develop their knowledge of management ideas.managetrainlearn.
Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari.Manage.com Email Address: al@robinsharma. but as the name of his bestselling book. Click.managetrainlearn. Learn! 2010 70.robinsharma. Site Home Address: http://www. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.com www. Everything he touches seems to turn to gold. These will really motivate you as you walk or drive along. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). The chief free resource on this site is a collection of audio podcasts. that‟s the person I‟ll always think he is. In all there are nearly 40 broadcasts in the archive.com Page 76 of 107 Get the MTL Experience! .
managetrainlearn. entertaining. and tells a very good story. and “Money is not as important as you think”.com Page 77 of 107 Get the MTL Experience! .Manage. including: “Ask For More”.rdawson. Site Home Address: http://www. He‟s practical. Summary of Free Resources: audio and video excerpts articles on negotiating. This site will show you Roger in action both on audio and video. Click.com www. Learn! 2010 71. Plus. you‟ll also get a set of 23 articles on power negotiating. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com Email Address: dawsonprod@aol. “Flinching”.
Click. Learn! 2010 Ron Kaufman 72. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. as if this wasn‟t enough. Both sites will give you access to some of Ron‟s excellent free material. There are great videos which will show you why Ron is such a draw when presenting. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.managetrainlearn. a free Customer Service Training Library.com Email Address: firstname.lastname@example.org Page 78 of 107 Get the MTL Experience! . He has reached more than 3 million people with his high-energy and high-content presentations.ronkaufman. And.Manage.com www. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.
Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.managetrainlearn. Learn! 2010 73. Site Home Address: http://www. They‟ll enhance your communications and make you a stronger influencer. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. “Wave goodbye to hesitation”. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). To get a feel for some of the tips.saladltd. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Click.co.uk www.com Page 79 of 107 Get the MTL Experience! .uk Email Address: info@saladltd.Manage. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.co. and “Power chunking”. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).
or submit a comment of your own. Learn! 2010 74.co.Manage.managetrainlearn. Click. Site Home Address: http://www.co. share the topic on your social sites. as well as more familiar management courses.siliconbeachtraining. Photoshop. they also run a monthly prize competition with the winners receiving a free course. What makes them really outstanding. These range from PRINCE2 to Six Sigma. they offer 13 courses that can be accessed from their website pages. Summary of Free Resources: Free courses from their website Free monthly competition. though. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. is the range and depth of free resources on their site. They care about effective training and that means listening to their clients and course participants. Because they are also promoting their own offline courses. To start off. On each of the topics in their courses.uk www. you can follow up on tags (to see related items).com Page 80 of 107 Get the MTL Experience! .uk/ Email Address: contact@siliconbeachtraining. and Social Media.
Site Home Address: http://www. You get all the instructions along with the item which are usually well-illustrated. Summary of Free Resources: Free training resources on exercises.com/Home/tabid/229/Default. slides.managetrainlearn.Manage. exercises. Learn! 2010 75.com Page 81 of 107 Get the MTL Experience! . workbooks. What makes this more than a training shop.aspx Email Address: support@skillsconverged. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. is the wealth of free material on offer. A great giveaway for training and learning. These include trainer‟s notes. These range from energisers and icebreakers to exercises and teambuilders. all of which can be customised to suit your own particular training needs. games. Skills Converged Training Material on Productivity. however.com www. Click.skillsconverged.
or via the type of remedy eg a link to another area or product.com Page 82 of 107 Get the MTL Experience! . I liked in particular the idea of “Firebreaks” around your busy day. Send me to the relaxation couch now. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. Site Home Address: http://www. meditation.co.managetrainlearn. There are really interesting articles.co.uk Email Address: info@stressbusting. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. Click.stressbusting. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. Summary of Free Resources: Articles. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. from Dr Roger Henderson. advice and tests on stress busting. And the Directory offers a good set of links to more specialised areas.uk www.Manage. Learn! 2010 76. and stretching. Then there is the Stressbusting channel with a variety of short programmes on relaxation.
Manage.bz/ Email Address: info@success. Then there‟s an amazing article directory. quotes. For a start you can download a free CD and MP3 of “The Secret”. coaching courses. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. to which you can add your own items. and powerwords. I think. then this is the place for you. Oh.bz Your Path to Success If success is important to you in life. there‟s a great selection of e-cards that you can send to your contacts too. Site Home Address: http://www. The focus on this entire site is success. and I forgot.com Page 83 of 107 Get the MTL Experience! . (and who doesn‟t have some kind of desire for their own success?). these are pretty amazing. And email tips. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. Learn! 2010 77. in fact. Plus a demo of a Life Organizer that plans your personal success. quotes. software and videos. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. But what about the free resources? Well. Plus audio programmes.managetrainlearn. Click.bz www. Success guaranteed.success. Success.
Money and Careers. Mental Health. As a reward for gathering points. As an encouragement to participate. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. Once you‟ve registered. Site Home Address: http://www. It is a resource. Love and Relationships. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. a community. The site has 6 areas: Success Skills. You can access experts in each of these areas. events. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Click. and products. or simply daily logging in (5). blogs.Manage.com Page 84 of 107 Get the MTL Experience! . you can be featured on the site and offered prizes. Spirituality. adding an article (50).selfgrowth. you can develop your own member pages and connect to others through chat. members can earn user points for all their activity on the site. and discussion boards.com Email Address: email@example.com. and a place to learn. and Lifestyle.com www. including adding an expert page (100 points). Health and Fitness. newsletters. sets of articles. instant messaging. Learn! 2010 78.
Leading Others. Ensuring Security. it has a landscape website not a down-the-page portrait one. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. And then it uses a mountain background. though. you get the results which score your responses according to one of the following: Gaining Autonomy. This is a series of 28 questions about your career objectives and values.com www. Fostering Innovation. For a start. The great thing about the site. is the link to the Making a Difference workshop.Manage. Achieving Stretch.targetedlearning. Serving Others.managetrainlearn. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Learn! 2010 79. and Maintaining Balance. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. Click.com Page 85 of 107 Get the MTL Experience! . Great fun and highly innovative. Being the Expert.com/e-learning Email Address: info@targetedlearning. probably because the company is located in Utah. Once you‟ve completed the whole set of questions. The assessment now allows you to devise an Action Plan. I scored highest on Gaining Autonomy which for me was spot-on.
testing. Test Café Brain Tests This is one of the best sites around for taking tests.com Email Address: info@testcafe.Manage. Testing. on assertiveness.managetrainlearn. and on your personality. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on time management. Site Home Address: http://www. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.testcafe.com Page 86 of 107 Get the MTL Experience! . on your career choices. Learn! 2010 80. You can take them on your IQ. As an example. Click.com www. on teamwork. Summary of Free Resources: tests and self-assessments.
It‟s in the form of a spy file. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.com Email Address: patti@thechangeagent. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope.Manage.com www.com Page 87 of 107 Get the MTL Experience! . Summary of Free Resources: articles on change management. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. Click. about Patti and her work. or.thechangeagent. That‟s not all. in her words. Learn! 2010 81.managetrainlearn. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Let Go”. detect change. Site Home Address: http://www.
managetrainlearn. messaging each other. uploading their own video clips. This means that leadership experts and practitioners from all over the world can collaborate with each other. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Some of the groups on the site include: Professional Voice.com www.0 tools with members writing their own leadership diaries. documents and other useful tools to share with the rest of the community. documents on leadership Site Home Address: http://www. Click. Disney Leadership. Be Entertained. Be Inspired. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Learn! 2010 82. The site is based on Web 2.com/ Email Address: info@theleadershiphub. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.Manage.theleadershiphub. emailing within the platform. and one I particularly like. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. blogs.com Page 88 of 107 Get the MTL Experience! . videos.
Click. Summary of Free Resources: articles on quality and improvement.htm Email Address: firstname.lastname@example.org www. ranging from original Japanese terminology to Six Sigma frameworks.” So. Site Home Address: http://www.syque. Learn! 2010 The Improvement Encyclopedia 83. creatingminds. and “Fault Tree Analysis” and. Hats off to David for another amazing encyclopaedic resource. each with a page containing descriptions of tools and terms about improvement and quality.managetrainlearn.Manage.com/improvement/a_encyclopedia. “Chumbo Chart”. a companion to changingminds. This one is “a long list of around 400 items.com Page 89 of 107 Get the MTL Experience! . Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. if this is your sort of thing. you can start with the “A-O Diagram” and journey through “Bell Curve”. end up with “Z-Chart” and “Zenbara”. and qualitytools (which you‟ll find elsewhere in this book).
com www. They range from “My First Trophy”. Click. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. Read and be entertained! Summary of Free Resources: video excerpts articles. There are 62 of them and they‟re all written the way Victor speaks: highly personal. which is summed up as: “never try to win”.thelogicofsuccess. Learn! 2010 The Logic of Success 84.managetrainlearn. a bitter-sweet story of how nobody sees you when you really succeed.Manage. (You can see him in action on this site in 4 video excerpts. through “The Winning Mindset of a True Leader”. conversational. Victor is an American motivational speaker who is very entertaining. direct. and instructive. newsletter.) What makes the site worth a visit is the special collection of articles on success. Motivation with Intelligent Content This is Victor Gonzalez‟s site. and free e-book on success.com Email Address: email@example.com Page 90 of 107 Get the MTL Experience! . Site Home Address: http://www.
org Email Address: firstname.lastname@example.org www. Learn! 2010 85. Then there are links to Publications.com Page 91 of 107 Get the MTL Experience! . Click. Marketing. There are Finance. a Knowledgebase. For a start. sending you off in all sorts of explorations. and a Daily Knowledge Special.managetrainlearn. it has a wonderful glossary. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. Site Home Address: http://www. this is as good a place to start as you‟ll find. In fact.Manage. if you ever need to look something up about management.themanager. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. Summary of Free Resources: glossary of management terms articles galore on management. and other categories that will shoot you off to even more resources elsewhere on the Net. HR. Which makes this section alone a great research tool.
there‟s a very amusing section that includes: some of the crazy things managers say.com Page 92 of 107 Get the MTL Experience! . The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. In addition. “How Can I Combat Tardiness?” and “I Work With A Jerk!”.managetrainlearn. Here you‟ll find answers to questions that really bother people at work. Site Home Address: http://www. Dan West.Manage. Click. and a comparison between work and prison. such as “Help! I Can‟t Spel”.com/ Email Address: danvwest@msn. Learn! 2010 The Workplace Doctors 86. Lists to Hang Up at work. and Tina Rowe. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say.com www. Dear Doc… This is an off-beat work-related website run by William Gorden.workplacedoctors. in “Management Without Logic”.
Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.com Page 93 of 107 Get the MTL Experience! . for short). and e-learning. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.managetrainlearn. quizzes. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Site Home Address: http://www.thiagi.com Email Address: thiagi@thiagi. trivia puzzles email games. Just go and play! Summary of Free Resources: games. Click. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. puzzles and guides training resources. to name just a few. Learn! 2010 87. Project Life Cycle. eg on facilitator characteristics. And there‟s a lot of free fun training on the site.Manage.com www. TV game shows.
there is a Resources section linking to a big database of other sites and companies.managetrainlearn.Manage.com Page 94 of 107 Get the MTL Experience! . Summary of Free Resources: Management library Blog watch Media watch Links library. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Heller is the founder of the magazine. Learn! 2010 Thinking Managers 88. both outstanding writers. Finally. a Media Watch which summarises the headlines of the world‟s top business publications. There is also a huge library of management material. Click. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. there is a wealth of material on this site. Site Home Address: http://www.thinkingmangers. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months.com www. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. and an update on the world‟s top companies. Unusual and original features of the site are various newsfeeds on management topics. As you would expect from two such luminaries. consultants and thinkers in their own right.com Email Address: info@thinkingmanagers.
managetrainlearn. jokes. Site Home Address: http://tickledbylife.com Page 95 of 107 Get the MTL Experience! . games. Click. interviews. Cor. inspire you and wow you with a host of free articles. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.Manage.com will surprise you. puzzles.com www. stories. are you tickled by life? Tickledbylife.com/index.php/ Email Address: info@tickledbylife. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. discussions. comments and much more. provoke you. Learn! 2010 89. anecdotes. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week.
managetrainlearn. It‟s huge. It‟s printable online reading but if you want to buy the book you can.htm Email Address: orders@antion. Oh. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Tom Antion is a business speaker who also runs a range of seminars on other topics. If you want to inject more pizzazz into your presentations. fun and memorable programs”. try it. Tom Antion Wake ‘Em Up Business Presentations. 336 pages long. Learn! 2010 90. Site Home Address: http://www.Manage.com www.com Page 96 of 107 Get the MTL Experience! . and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.com/products/freebook. and has some very interesting ideas and techniques.antion. Click.
from seminars in the States. There are heaps of stuff here. Tom implores us to use these resources. I used to think. or transformational change. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. Have your way with them. he shakes up enterprises to re-think what they do. You can discover what the great man thinks about interviewing excellence. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost.Manage. Use them. “Take them. Peters is a legend in his own lifetime. Plus.managetrainlearn. or the nub of leadership. or dozens more. Send them to friends. slides and pdfs on Peters‟ thoughts. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Years ago.com Page 97 of 107 Get the MTL Experience! . when I was just a humble HR manager. Spain. Learn! 2010 91. Spread them around. Romania.tompeters. and more.com www. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. He is far more than a motivational speaker. Brazil. But now of course the cost doesn‟t come into it. Click. or innovation.com Email Address: info@tompeters. Site Home Address: http://www. For here on Peters‟ site. the Middle East. Tom Peters.
Learn! 2010 92.trainerbubble. A great training resource.managetrainlearn. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses.com/default. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Plus. Metaphors.aspx Email Address: email@example.com Page 98 of 107 Get the MTL Experience! . Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. As well as this service. whilst remaining affordable. Communication. Lateral thinkers. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. if you are a UK charity. and Health and Safety. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. you qualify for a free training pack. They also provide consultancy and bespoke services. including Business Development. simple to follow and easy to access. seminars and workshops. Click. Customer Care. Summary of Free Resources: Samples of training materials.Manage.com www. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. Site Home Address: http://www.
And. For starters. Learn! 2010 93.com Page 99 of 107 Get the MTL Experience! . there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Heart Intelligence.com www. and Nutrition. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Click. what you want in life and how to consciously transform your life for the better. and assertive/unassertive preferences. stable/unstable. And that just scratches the surface.trans4mind.com Email Address: info@trans4mind. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.managetrainlearn. Plus. Site Home Address: http://www. if that‟s not enough. there are 3 more free courses on Communications.Manage.
I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. change and culture. communication and marketing. Learn! 2010 94.net www. You get what‟s on offer thrown straight in your face. organization.Manage. and most importantly. valuation and decision making. In just a few minutes. and leadership and management. Nearly every concept on management must be here. Click. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. In fact.net Email Address: info@valuebasedmanagement..valuebasedmanagement.. It‟s like an internet inside an internet.managetrainlearn. Site Home Address: http://www.com Page 100 of 107 Get the MTL Experience! .
Aural. Click.co.Manage. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. or explain on a diagram?” Once you‟ve answered all the case studies. Learn! 2010 Vark Learning Styles 95. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Site Home Address: http://www. you‟ll get a page that explains your learning style. This site from New Zealander. Read/Write.nz www. tell you.vark-learn. Neil Fleming. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.com Page 101 of 107 Get the MTL Experience! . Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.managetrainlearn.com Email Address: flemingn@ihug. Discover Your Learning Style VARK stands for Visual. Here‟s one of the situations: “You have a problem with your knee. and Kinaesthetic.
wilderdom. Learn! 2010 96. Site Home Address: http://www.managetrainlearn. For me.com Page 102 of 107 Get the MTL Experience! .com/games Email Address: james@wilderdom. They can be used. or the local scout troop. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. And trust activities such as Sherpa Walk and Human Ladder. Survival On The Moon. For example. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games.com www. for any experiential learning course. I could happily spend hours on this site. whether you‟re working with colleges. If you really want to push the boat out. this is a treasure trove of training and if there were such a thing. there are all the classic teambuilding games such as Lost At Sea.Manage. Click. or adapted. activities and exercises. any of which could easily account for half a day‟s training. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. and Nuclear Holocaust. corporate managers. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games.
When I last looked.managetrainlearn. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. topic channels.com Email Address: tjohnson@workforceonline. and cartoons. a Dear Workforce agony aunt.workforceonline. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. a forum. Learn! 2010 97. newsletter. there were articles. Click. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Then there are all sorts of additional free features.com www. Site Home Address: http://www.com Page 103 of 107 Get the MTL Experience! .Manage. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. a news poll.
Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. if you‟ve had a problem. Learn! 2010 98. and Office Politics. then Work Worries is the place to visit.com Email Address: firstname.lastname@example.org www. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time.Manage. The original feature that I like about this website is the Vault.workworries. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Click. Site Home Address: http://www. then so has someone else who now has an answer. It‟s based on the idea that all workplace problems are caused by people and that.managetrainlearn. Bullying. There‟s also a discussion forum where you can let off steam.com Page 104 of 107 Get the MTL Experience! . There are over 1200 articles and resources to choose from with headings like Bad Bosses.
Job Analysis.com/ Email Address: Karen@xageconsulting.Manage. and The Psychologist‟s Book of Personality Tests. and Teambuilding. Don‟t Guess Your Way to Success. Titles include: The Definitive Book of Body Language. The free downloadable library on the site is the real draw.com www. Policy and Procedures. an office based in Vietnam. Leadership and Management. HR Planning. Assessment Centres.com Page 105 of 107 Get the MTL Experience! . Recruitment. It‟s a true management library. Here you‟ll find a huge list of books under different categories such as HRM. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. English Brainstormers. Performance Management. Learn! 2010 99. It is run by Karen Davies and Gary Malcolm with.xageconsulting.managetrainlearn. Click. Summary of Free Resources: large collection of e-books Site Home Address: http://www. unusually. Training and Development. A large number of the books are MBA notes.
There are a few great free offerings to be found as well. But if you want to find out how to turn yourself into a distinctive brand.zigziglar. then you can‟t do much better than copy Zig. Learn! 2010 100. including a self-talk card and a performance planner. Click. and every day there is a new Zig Quote of the Day.com Email Address: info@zigziglar. much like many of the others in this book. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. You don‟t easily forget the name or the clever way in which he uses the name as a brand. Fleas and Pump Handles” when you sign up for the newsletter. his short training courses are called Ziggets.com Page 106 of 107 Get the MTL Experience! . his forum is called Ask Zig!!.managetrainlearn. What sets him apart from the rest is that he knows how to stand out.Manage. Site Home Address: http://www. and all you‟ve got going for you is you.. Zig Ziglar is a motivational speaker and trainer.com www. For example. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.
visit our website at http://www. visit http:/ww.managetrainlearn. Click.com www.Manage.com Page 107 of 107 Get the MTL Experience! . This is learning like you always dreamed it could be.managetrainlearn. and much more. For more digital publications on management and personal development. get instant downloads of FREE products. enter our prize quiz. Here you can learn about the 20 skills you’ll need for success in the 21st Century.com. get your surprise bonus gift. subscribe to our weekly newsletter. For a very special learning experience.managetrainlearn. Learn! 2010 Thank you for reading and using this book.