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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
www.managetrainlearn.com Page 3 of 107 Get the MTL Experience!
Customer Service Manager 28 23. A Better Workplace 9 4. Basic Learning Systems Inc 17 12. 37. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 26. 33 28. 27. 36. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. 20 15. 30. All Business 14 9. Executive Coaching Studio 37 32. Click. Be a Better Manager 16 18. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 20. 12Manage 8 3. 21. 1000Ventures 7 2. 24 19. 17. Aimm Consulting 13 8. Anecdotage 15 10. Customer Service Training 29 24. Action Leadership 12 7. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www.com Page 4 of 107 Get the MTL Experience! .Manage. 33. 29. Accelerated Learning 10 5.managetrainlearn. Accel-Team 11 6. 35. Discovery Health Channel 30 25. Big Dog and Little Dog's Bowl of Biscuits 19 14. 18 Better Workplace Now 13. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 34. 16.
73. 64 59. 48. 79. 72. Learn! 2010 38. 71 66. 70 65. 77. 61. 78. 74. Human Resources About… 49 44. 52. 53. 70. 68. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. My Name Is Scott Human Links 48 58. 71. Institute of Silly and Meaningless Sayings 50 45.Manage.com Page 5 of 107 . 63. 54. 39. 54 49. 60. Click. 46. 64. 50. 62. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 69. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 75. 56. 41. 47. 67.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 76. 47 42. 51. National School Board Association 63 www.managetrainlearn. 55. 45 40.
96.managetrainlearn. 98. 88. 100. 97.Manage.com Page 6 of 107 Get the MTL Experience! . 99. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. Value-Based Management 100 95. The Improvement Encyclopedia 89 84. 86. Learn! 2010 80. Click. 91. 81. 89. 92. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 82. 93. 85. 90. 92 87.
I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.com Email Address: headoffice@1000ventures. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in.com and www.success360. It reminded me of an interactive mind map. It links to two of his other sites at www. It‟s sure to brighten up your day.Manage. And lots of fascinating original stuff too. Click.managetrainlearn.com Page 7 of 107 Get the MTL Experience! . connections and advice Site Home Address: http://www. Everything. Learn! 2010 1. In fact. Don‟t ask me what‟s here because the answer is. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.1000ventures. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.1000advices.com.com www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.
managetrainlearn. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. Learn! 2010 2. This site is a formidable resource. Japanese.12manage. When I last looked there were over 1500 easy-to-access entries. there‟s also a management news section giving links to all the latest management gossip. At its core is an A to Z dictionary of management methods. Click.Manage. Chinese. and a forum. It‟s like an internet in an internet just for managers. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”.com Page 8 of 107 Get the MTL Experience! . Since you can add your own entries to the dictionary.com Email Address: info@12manage. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built.com www. I thought it was because you can translate any page into any one of 12 languages (including Arabic. a list of courses being run (to which you can add your own). the chances are the number is much higher by now. At first. Site Home Address: http://www. and Korean). In addition to the dictionary. models and theory. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.
Site Home Address: http://www.com www. Where to start? Well. and “Measuring the Mirth”. and tools sections.html to the site address) massive list of resource references. describe_coworkers. “Nature‟s Leadership Lessons”. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.Manage. Daniel lists the things you shouldn‟t say at work.managetrainlearn. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. but it is full of great content for anyone interested in making their workplace a better place.com Page 9 of 107 Get the MTL Experience! . It‟s not fancy. colourful.com Email: info@abetterworkplace. Click. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). senseless acts of immaturity (eg “Skip rather than walk”). Then there are toolkit. or trendy.abetterworkplace.html. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. (my pick of which is the phrase: “That is so not going to happen”). Learn! 2010 3. tips. and dysfirmations.html. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.
acceleratedlearning.com www. Visual.managetrainlearn. Site Home Address: http://www. It did! Summary of Free Resources: learning style profile. Bodily. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Inter-personal. I know that I am linguistic and so was curious to see whether the test would come out right. The questions are all straightforward.Manage. Learn! 2010 4.com Email Address: als@acceleratedlearning. and Naturalistic). Click. Musical.com Page 10 of 107 Get the MTL Experience! . Accelerated Learning Free Learning Styles Test This is a lovely site. (Linguistic. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Mathematical. Intra-personal.
managetrainlearn.accel-team. Machine utilization. and Interpersonal relations. (For example. One thing that‟s a bit different here is a set of Checklists. Then there are detailed features on teambuilding. Learn! 2010 5. plus some well-presented explanations of time management. Click.com Page 11 of 107 Get the MTL Experience! . productivity and team development excellent and well-illustrated modules on teambuilding and motivation. did you know that the base of this huge structure is only 7 inches from being a perfect square?). and coaching. motivation.com www. They include Time utilization. There‟s a history of employee productivity that will take you all the way back to the Pyramids. Site Home Address: http://www. and employee development. Summary of Free Resources: pdf articles on coaching. Accel-Team Advancing Employee Productivity There are some nice features on this site. Space utilization. self-appraisal.com Email Address: sales@accel-team.Manage.
leadership makes the elephant jump. And that‟s why I think I like Brent Filson. Site Home Address: http://www.com Page 12 of 107 Get the MTL Experience! .Manage. Yes. “From now on. He goes on. Learn! 2010 6. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.com www. And to cultivate that perspective you need kindness. Summary of Free Resources: insightful leadership articles.managetrainlearn. courage. see every leadership challenge as a way of having people increase their knowledge. Click. tenacity. and leadership abilities. For me. I‟d willingly jump through hoops if he asked me. unlike management which involves simply the care and feeding of the organisational elephant.” I like the concept that management trainers and management training should be kind. skills. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles.com Email Address: brent@actionleadership. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. Here Brent makes the point that. I‟m not too sure exactly why I like his writing.actionleadership.
There are 14 questions covering areas like “I explore with others different ways to accomplish goals”.aimmconsult.com Page 13 of 107 Get the MTL Experience! .com Email Address: email@example.com. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Learn! 2010 7. or “rarely doing” this. which are great starting points for further self-development. Site Home Address: http://www. The final score will give you a feedback on areas such as Delegation. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Motivation.Manage. Click. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Then you score yourself. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.com www. You‟re offered some examples of “always doing” this. and Conveying Credibility.
Of course.com Email Address: info@allbusiness. Site Home Address: http://www. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. that‟s one million!) articles. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. There are news reports. many of the products on the site are only available through purchase. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Learn! 2010 8. but there is a huge amount of free material. All Business Champions of Small Business This is an amazing site for anyone running a small business.com Page 14 of 107 Get the MTL Experience! . guides and tips. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. One in a million.allbusiness. There‟s advice on managing every aspect of your business. blogs. including employment and HR and business plans. Click.managetrainlearn.com www. And sure enough there it was. There‟s everything you could possibly need to help you run an efficient business.Manage.
When I keyed in “Business”.com www. Click. there‟s a useful search button that allows you to fine-tune your search according to a category. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). name or keyword. Anecdotage Famous People. Funny Stories If you‟re looking for an amusing story to add to a presentation. the database came up with 493 stories. How about this one pulled out at random? It‟s about Japanese businessman. Learn! 2010 9. Fortunately.com Email Address: editor@anecdotage. illustrate a learning point. Site Home Address: http://www. It‟s absolutely crammed with anecdotes. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. He sold over 2 million. Now. aphorisms.managetrainlearn.com Page 15 of 107 Get the MTL Experience! . and amusing stories. or just to entertain friends at the pub. perhaps more than you‟ll ever need to get to grips with.anecdotage.Manage. then this is the place to visit.
Click on a link and you get a diagram with individual lists of do‟s and don‟ts.com www. If you register and log in. These are: Strategy. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. In the same way. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard.beabettermanager. Physical Resources. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. Processes.com Email Address: info@beabettermanager. showing how learning a skill related to levels of performance. People. It provides a list of industry sectors with links to their Skills Council. Click on any of these and you get a selection of links. It has 15 questions and delivers immediate feedback.managetrainlearn. Click. and Financial Resources.com Page 16 of 107 Get the MTL Experience! . Seize Opportunities. Learn! 2010 10. you can build your own personal collection of checklists.Manage. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. There are also links to local resources around the UK. Lastly. Be a Better Manager Solve Problems. Information. This website is particularly useful for managers in the UK.
The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. I made it to 354.com Email Address: firstname.lastname@example.org. For the record.htm to the site address) weekly business writing tips.basic-learning. it doesn‟t exactly test your comprehension.Manage. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest.com www. Click. Do You Know Your Reading Speed? If you want to find out how quick you read. Of course. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. and hey presto. Learn! 2010 Basic Learning Systems Inc 11.com Page 17 of 107 Get the MTL Experience! . Site Home Address: http://www. a business communications company run by Gloria Pincu. Note where you got to. you‟ll find out your reading speed. then spare a minute or two for this easy test from Basic Learning Systems Inc.
Learn! 2010 12. “value-added”. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.” Yea. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. “envision”. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Imagine the innovative power of such an organization. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. to compete. Tom‟s aim is to create better workplaces.Manage. Imagine its ability to attract and retain talent. Where kindness rules. This is a card of 25 squares on which is printed a buzzword eg “empower”. to thrive. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Site Home Address: http://www.com Page 18 of 107 Get the MTL Experience! .managetrainlearn. Imagine the sense of mission and spirit of fun.betterworkplacenow. Imagine its passion for serving customers.com www.com Email Address: webmail@tomterez. Where people eagerly use their brainpower. Where teamwork comes naturally. Click.
and still look at.Manage.com Page 19 of 107 Get the MTL Experience! . learning. Summary of Free Resources: a massive resource on performance.com www. leadership and knowledge.com/~donclark/ Email Address: donclark@nwlink. Site Home Address: http://www. is The History of Training. Amongst the goodies are: current training news. But the one feature I remember from years ago when I first came across this site.managetrainlearn. It‟s still as good as ever. By the way. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. It‟s a massive resource and a lot of it is original. and performance management. Click. It‟s the best around. Don has a big German shepherd dog and a smaller companion.nwlink. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. definitions of learning terms. the art and science of leadership. in case you‟re wondering about that title. the learning process. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning.
Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Click. Parenting Advice. and friendly gesture. Personal Interaction.Manage. and how to convey sincerity and warmth with my face and gestures. why mobile phone shop staff don‟t use desks. So. Gender Differences. Practical Applications. and The Business World. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.co. The Basics.com Page 20 of 107 Get the MTL Experience! . There are 7 topic areas: Ask Our Experts. Cue: open smile. Learn! 2010 14.co. I learnt how to use my body language at job interviews. relaxed stance. in one tour of this site.bodylanguageexpert.uk Email Address: email@example.com www.managetrainlearn.
Then you can view nicely-designed animations which uncover what goes on in your brain. You can play Bumper Cows. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain.Manage. such as why you conceive a word in one part of your brain and utter it from another. Sound Sequence or Dunk Tank.managetrainlearn. There‟s a weekly brain bender to test your knowledge (which I got wrong!). Click.com www. Site Home Address: http://brainconnection. Learn! 2010 15.positscience. the thing that always draws me back to this site is its collection of Brain Teasers. quiz.com/ Email Address: webmaster@positscience. illusions. to be honest. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). brain games. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. A to Z glossary animations free half hour online course. brain teasers.com Page 21 of 107 Get the MTL Experience! .
So just go and enjoy it! Summary of Free Resources: teambuilding activities. induction training checklists. time management planners.com www. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story.com Email Address: ac@alanchapman. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. Where Alan got the time from to produce all this beats me. and Aesop‟s fables. It‟s absolutely huge and covers everything you could ever need on training. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. appraisal forms. quizzes.Manage. models like those from Maslow. explaining how to read personality from your handwriting. and not so familiar. Shall I go on? I‟ve barely scratched the surface. the tree swing cartoons. It has all the familiar. a glossary of training terms. multiple intelligence tests training models and much more too numerous to mention. management and business.com Page 22 of 107 Get the MTL Experience! .businessballs. It even has a graphology test. Click. this is all free.managetrainlearn. Learn! 2010 16. feedback forms. But while others charge for a fraction of what‟s here. McGregor and McLelland. Site Home Address: http://www. And templates of resignation letters.
Manage. Presentations.business-marketing. and Transportation. as well as in categories such as Education. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Government. and The Deal. The free professional trade magazines on offer include: Human Resource Executive.managetrainlearn.com Email Address: info@business-marketing. Click.com www. Site Home Address: http://www. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Internet. Call Centre. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Corporate Meetings and Incentives. Learn! 2010 17.com Page 23 of 107 Get the MTL Experience! . It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.
This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. a busy manager‟s complexity audit.au www.com Page 24 of 107 Get the MTL Experience! .com.com. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine. Click. Yet there is one hidden area of cost which has rarely been addressed: complexity.businesssimplification.Manage. a Make It Simple poster. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. and a set of paperclip templates to keep the campaign fresh in your mind. Learn! 2010 18. The only way to deal with it is to focus more effort on simplicity.au Email Address: enquire@businesssimplification.” When you register here you get a free toolkit including a meeting planner.managetrainlearn. Site Home Address: http://www.
Feel and Do I am full of admiration for the author of this site. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. In David‟s own words. hooked on the thrill of discovery. second. improvement encyclopaedia. Click. creating minds.com Page 25 of 107 Get the MTL Experience! . Learn! 2010 19. David apologises that his creations are done in his spare time.org Email Address: contactus@changingminds. No need to apologise. David Straker.managetrainlearn. principles.org www. and business articles. You‟re what the web‟s all about. David. Site Home Address: http://www. The sites include: changing minds. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories.changingminds. Changing Minds How We Change What Others Think. an engineer who needs to connect theory to practice. techniques. quality toolbook. and thirdly a teacher who loves to pass on the aha‟s of what he knows. They probably account for over 3500 web pages of industrialstrength knowledge. he is first a learning junkie. and explanations.Manage. Believe.
citehr. and Jobs. Legal. When I last looked there were over 50. “everything is available to everyone at no charge.com Page 26 of 107 Get the MTL Experience! . There are 7 networks – Finance. Site Home Address: http://www. Operations.managetrainlearn. ideas and resources. Click. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. As Sidhartha says. General.Manage.000 downloadable resources. and Sales/Marketing. Learn! 2010 20.com/ Email Address: info@citehr. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. The network now has hundreds of thousands of members from India where it is based to every corner of the world. use it well!” Summary of Free Resources: massive network of management.com www. Each is a goldmine of information. Citehr Improving Organisations The CiteMan network is one of my favourite resources. HR.
Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www.coaching2grow. Working with difficult colleagues. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers.com Page 27 of 107 Get the MTL Experience! . Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. You can use it as a standalone coaching tool or as a supplement to working with a live coach.Manage.managetrainlearn. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Learn! 2010 21. you can make notes on your thoughts and plans in a Personal Growth Workbook.com www. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.com/ Email Address: info@coaching2grow. and Influencing a tough boss. Click. Managing yourself better. As you work your way through the topics. They range from Feedback to Musts and Shoulds and Enemy No 1.
and Scorecards. Surveys. that people in Poland are the most satisfied with customer service. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. In a short visit.com www. reviews. What else? Well. Learn! 2010 22. There are tons of great information on this site. Click. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. such as Customer Service Job Descriptions. and that lengthy waiting times are still the top frustration of customers.managetrainlearn. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Tests.Manage. There‟s one of the biggest lists of customer service articles I‟ve seen. And a series of useful aids.com Email Address: firstname.lastname@example.org Page 28 of 107 Get the MTL Experience! . there‟s a great free magazine and technical document subscription service with 16 products offered. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals.
Customer Service Training Deliver Today. you‟ll find 16 free previews of the videos. On the link below. who‟s put together a library of video programmes on customer service. Summary of Free Resources: newsletter video previews.Manage. Where you come when you‟re sick of customers. perhaps? No.managetrainlearn. to the point.com Page 29 of 107 Get the MTL Experience! . “Five Forbidden Phrases”. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. They‟re all hard-hitting. Site Home Address: http://www.com Email Address: email@example.com. Learn! 2010 23. and “From Curt to Courteous”. and expertly presented by Nancy herself. it‟s a smashing site run by Nancy Friedman. Click. Amongst my favourites are: “Exploring the Rudeness Matrix”. seriously.com www.
(They‟re all taken from the Queendom site. Click. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. disagree. the Locus of Control and Arbitration test.com www. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). Learn! 2010 24. The preamble explains: This test assesses your locus of control orientation and your attribution style. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. here‟s a true feast.discovery. or strongly agree. Site Home Address: http://health. agree. Now off you go! Summary of Free Resources: free personality tests.managetrainlearn. through Communications Skills.Manage. You can get 31 free Basic Personality tests on this site. you can succeed no matter what”. Procrastination and Type “A” Personality tests. ranging from Your Anger profile. to Perfectionism.com Page 30 of 107 Get the MTL Experience! . pop over there). so if you want more of the same.com/tools/assessments.html Email Address: info@discovery. Here‟s an example of what you‟ll face in one of the set. partially agree/disagree." There are 10 statements with which you strongly disagree.
I don‟t feel I‟m being talked down to and there‟s no jargon. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).dwmbeancounter.com Page 31 of 107 Get the MTL Experience! .com/moodle/ Email Address: info@dwmbeancounter. Payroll. He has a nice friendly. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. and Financial Statements. so a good free course on all things accounting is right up my street. Site Home Address: http://www. Click. Dave Marshall‟s Bookkeeping course fits the bill nicely. As well as viewing this free course.Manage. Lazy8 Ledger. Onestep Accounting. Acemoney Lite. Learn! 2010 25.com www. The General Ledger and Journals. There‟s another great free service that Dave offers: links to free business software. Checkmate Plus. covering stuff like Debits and Credits. and Merchandise Inventory) as a guest and get the first lessons free.managetrainlearn. and many more. There are 7 lessons in the course. You‟ll find links to the Open Office suite of programmes. you can also sign up for Dave‟s other courses (eg Special Journals. reassuring and conversational style. Big E-Z‟s free trial version.
Click. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It‟ll have you smiling to yourself one minute and nodding in agreement the next. as in the annual statement to the board. Learn! 2010 Easy Training 26.com Email Address: info@easytraining. and it‟s a unique learning experience.easytraining.com Page 32 of 107 Get the MTL Experience! . It‟s an astonishing testimony to an inspiring leader.managetrainlearn. or the procedural. it‟s a great template for a superb presentation. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. as in the awards presentation or retirement bash. (check out the almost imperceptible presentation techniques that are used). It works on many levels.Manage. (You guessed: I like it!) Just read it. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). Site Home Address: http://www. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual.com www.
But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. Now. It‟s all about empowerment (aka positivity). Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.empoweringmessages. Click. Site Home Address: http://www. and some really inspiring articles.managetrainlearn. There are empowering stories.com www. Free Empowerment Chats This is an uplifting site that should put you in a good mood.Manage. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. if that doesn‟t brighten your day. there‟s no hope for you! Summary of Free Resources: audio messages.com Email Address: firstname.lastname@example.org Page 33 of 107 Get the MTL Experience! . a huge collection of positive news stories. Learn! 2010 Empowering Messages 27. cartoons.
from raising money to taking time off. from home-based businesses to franchises. Learn! 2010 28. from finding an attorney to engaging new staff. There are ideas galore on what kind of business to make money in. As if all that weren‟t enough. And there‟s a hand-holding guide to managing and growing your business. features. there‟s heaps of it here.com www. Site Home Address: http://www. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after.managetrainlearn.Manage.com Email Address: email@example.com. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. As the title implies. there‟s everything you could possibly need to know on starting a business. and magazine. there‟s an A to Z encyclopaedia of small business terms. Click. For a start. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.com Page 34 of 107 Get the MTL Experience! .
He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.com www. you‟ll find a treasure-trove of resources for entrepreneurs. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group.Manage. this is the site for you. articles. and advice.managetrainlearn. Site Home Address: http://www. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. On this site. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. At the start of the year. there were 348 items.com Page 35 of 107 Get the MTL Experience! .evancarmichael. and a page of unique resources supplied by contributing experts. advice. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. training. These include videos.com/ Email Address: info@evancarmichael. bios of famous entrepreneurs. Learn! 2010 29. Click.
for instance. They‟ll catch your attention too because they‟re very much to the point and memorable. Click. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse.Manage. and incisive articles.everyonenegotiates. There are lots of free resources here on negotiating.com Email Address: firstname.lastname@example.org. I‟ll eat my hat.com www. Summary of Free Resources: articles. It‟s not hard to see why. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. Learn! 2010 30. Who.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. Site Home Address: http://www. newsletters and collection of negotiation gambits negotiating style self-assessment. Everyone Negotiates YIKES . But what caught my eye was his list of over 60 short sharp negotiating gambits. a monthly newsletter.com Page 36 of 107 Get the MTL Experience! . If these gambits don‟t turn you into a powerful deal-maker. including a test of your negotiating style. which he calls: “your premier resource for sharpening your negotiating skills”.
com Email Address: email@example.com. Site Home Address: http://www. Learn! 2010 31.managetrainlearn. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. newsletter email course for executives.com www.com Page 37 of 107 Get the MTL Experience! . One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Click. friendly style are easy to read and easy to absorb. Beats those long journeys to training courses! Summary of Free Resources: articles. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.Manage. you get “Making Things Happen”. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. After the first part which is an Introduction.
and hotel booking. what to wear. how to address people. Site Home Address: http://www. Its main feature is a guide to business culture when negotiating in 49 different countries. this site is an essential companion to your airline tickets. For each country. Plus for each country. Click.managetrainlearn. making appointments. suitcase. culture.Manage. entertaining. Learn! 2010 32. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.com Page 38 of 107 Get the MTL Experience! .com www. meaning you can register and update articles. and etiquette.executiveplanet. you‟ll get advice from an expert along with facts about laws. Executive Planet Cross-cultural Training If you do business around the world. and conversational do‟s and don‟ts. you get advice on: negotiating tactics.com Email Address: info@executiveplanet. The site works like a wiki.
Here are a couple of statistics. and Creativity. And over 25. The list just goes on and on. Goal Setting.com Email Address: info@ezinearticles. you‟ll find Leadership. Site Home Address: http://www. there are all the categories you could wish for if you are looking to extend or update your knowledge. run by Christopher Knight. Change Management. Presentation. the best article directory by far is Ezine Articles.000 articles (and probably growing all the time). including: Customer Service. This site is mind-bogglingly massive. and Top 10 Tips. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. Coaching.Manage. It reviews everything that it archives which means you‟ll get only good stuff. Negotiation. Motivation. In the Self-Improvement section.ezinearticles. Communication. For me. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site.000 authors (also probably growing all the time). See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Learn! 2010 33.com Page 39 of 107 Get the MTL Experience! .managetrainlearn. Time Management. In the business section. Click. It has over 100.com www. Teambuilding.
But that‟s nowhere near all they do. The one I like most is Fast Take.com www. you can subscribe to some very useful newsletters. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. Site Home Address: http://www. For those of us too busy to spend every day surfing. Then. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. a fast feast. Learn! 2010 34. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. But on the site you can see the current edition for free and read selected articles.managetrainlearn. which is a weekly roundup from the Web. Fast Company is a monthly business print magazine that you can subscribe to. Fast Company How Smart People Work Fast Company is one of the original business information websites.Manage.com Email Address: pr@fastcompany. For a start. Click. of course. You can also browse their massive archive of past copies. Essentially.fastcompany. mine‟s not there) and Top 10 Bosses From Hell. All in all. a directory of businesses in your area (States only unfortunately).com Page 40 of 107 Get the MTL Experience! . and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.
uk www.fenman. called Danger – Talent Zombies! Thank you.Manage. Selection and Induction. As an example. Click.com Page 41 of 107 Get the MTL Experience! . Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.co. Fenman! Summary of Free Resources: huge range of training products with many free samples. How to run an Assessment Centre. this is what I did. Learn! 2010 35. They are now a formidable presence on the Web. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. and an exercise on identifying employees with talent. There‟s so much information that if you downloaded everything that‟s available. That took me to a page with 8 big products of which I was able to download samples from 4. I clicked on just one of their 25 categories.managetrainlearn. Recruitment. an Induction Toolkit.uk Email Address: firstname.lastname@example.org. Site Home Address: http://www. you‟d have a huge library of valuable material.
Learn! 2010 36. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Just pop on over and try them for yourself.Manage.managetrainlearn. I won‟t tell you what you have to do in these games (they‟re far too complicated). how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Site Home Address: http://www. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com Page 42 of 107 Get the MTL Experience! .com Email Address: email@example.com www. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. For example. Incidentally.firststepstraining. Click.
There are 6 categories of games: Video games. I then got to choose who I wanted to be and who to play against and the game started.com Page 43 of 107 Get the MTL Experience! . I scored quite well and I certainly learnt. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.Manage. Certification games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. I gave Quiz show a go and chose Sexual Harassment as my subject. You can try out all of the categories if you have Flash installed.com Email Address: info@games2train. and Phone games. and design makes you really believe you‟re on a TV quiz show. Learn! 2010 37. Multiplayer games.games2train.com www. The questions are the usual range of multiple choice and true or false but the graphics.managetrainlearn. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. audio. Quiz shows. Site Home Address: http://www. Click. Flash games.
In addition to the time tabulator. here‟s one from Pace Productivity. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment.com Page 44 of 107 Get the MTL Experience! . Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. Learn! 2010 38. and interesting time management quotes. When you‟ve allocated your weekly hours. the site offers 10 time tamer tips. sleep and TV and so on.com Email Address: mark@getmoredone.Manage. tips. of course. You can also enter your ideal profile to see where you want to be. you can see a pie chart of how well you do compared to others. and research on time management.getmoredone. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Site Home Address: http://www.managetrainlearn. some research into the top time wasters. That‟s. Click.com www. to family.
Did you know. and Hugh Hefner. There are brief but fascinating bios of each leader. For non-Americans. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century.hbs.html Email Address: firstname.lastname@example.org/leadership/database/index. Learn! 2010 Harvard Business School 39. but most people will recognize people like Elizabeth Arden. Clarence Birdseye.com Page 45 of 107 Get the MTL Experience! . that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Site Home Address: http://www. Gilbert Colgate. for example.edu www. Click. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders.Manage. there will be some unfamiliar names on the list.
And then he draws some universal truths out of these stories that help us take home the message. For a start. Click. Learn! 2010 40.mackay. he‟s just a great writer.com Email Address: harvey@mackay. Then there‟s the content. the headings of these articles are immediately grabbable. Or how about “Say thanks before it‟s just a memory”. Finally. If you want to know what I mean. Or “Some squares are really sharp”.Manage. (Harvey knows we‟re all curious deep down). There‟s “The heart of education is the education of the heart”. Many of these articles kick off with fascinating stories of successful business leaders or managers.com www. Site Home Address: http://www. read the articles on this website. Yep. But I keep a special place for Harvey Mackay. Enjoy! Summary of Free Resources: management articles. It‟s just that he tells such a good story.managetrainlearn. I reckon you‟ll learn a lot from this site. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above).com Page 46 of 107 Get the MTL Experience! . You just have to read his stuff. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. And he packs a big message in the shortest possible space.
Many of Scott‟s themes really chime with me. you should create fans. I was going to say that a great future awaits Scott Ginsberg. and has made a brand out of a nametag. take a look at his other video site and consultancy site. My Name is Scott website. There are over 700 of them.com Email Address: scott@hellomynameisscott. Learn! 2010 41. My Name Is Scott Stick Yourself Out There In my review of this site. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. is a regular columnist. has a suite of websites. Click.hellomynameisscott.com Page 47 of 107 Get the MTL Experience! . And then I realised that this isn‟t true. If you can‟t get enough of Scott on this site. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere.) The theme behind Scott‟s ideas is Approachability. Hello.com www. but he has already written 7 books. Scott is still young. (Apparently. It underlies his Hello. Another is his comfort around using modern technology to build customer relations. One of them is the idea that you shouldn‟t create customers. He‟s already got a great present! OK.Manage. he also has a nametag tattooed on his chest. launched his own interactive TV.managetrainlearn.
use it.com www. (from training needs to climate. Learn! 2010 42.managetrainlearn. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. news and jobs) are a wide set of personality tests. Summary of Free Resources: management articles tests forum. forum. Site Home Address: http://www.Manage. a wide range of managerial tests (eg Manager in a Fix). Amongst the many free goodies on offer here (along with the articles.com Email Address: query@humanlinks. links. a range of audits.com Page 48 of 107 Get the MTL Experience! . Wherever you are. Click. thinking skills to job satisfaction) and some general knowledge tests.humanlinks.
Manage.about. Managing People. Throughout the channel. there are links to the most popular sections. Learn! 2010 Human Resources About… 43. As with all About sites. They start with 19th Century History and end up with Zoology. there are free 5-week email classes. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. here including “Recruit and Hire the Best”. checklists and forms Interview tips Job descriptions Free email classes. On the way they tackle Human Resources with guide Susan Heathfield. the “must reads”. and Success at Work. Performance Management. then you‟re in for a great treat.com Page 49 of 107 Get the MTL Experience! . To help you through this wealth of material.com Email Address: info@humanresources. Management/Leadership. and Teambuilding. Employee Recognition. Site Home Address: http://humanresources.managetrainlearn. Employing People. you‟ll find topics on Change Management. Click. and the latest updates. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics.com www. Summary of Free Resources: Learning style profile Free policy samples. Communications.about. Susan takes you through 4 main areas: HR Basics. Motivation.
here‟s my favourite cliché: “He was in and out like a yo-yo”. albeit with a serious purpose. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”.com/~rpottinger/index. ISMS Babel translator carparktivity stickers. but great fun.com Page 50 of 107 Get the MTL Experience! .com www.Manage. roll of honour and list of “bored” members. For a flavour of each of these. Summary of Free Resources: bullshine generator. There‟s a coat of arms (motto: Back to Quo Vadis).btinternet. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. thou plump. Learn! 2010 44. a list of hilarious workplace clichés. There‟s a swipe at management models.htm Email Address: Isms2002@btinternet. you can become a member of the institute and learn about the institute‟s history and purpose. ISMS curser. black-spotted pigeonfoot!” Odd. Click. and my favourite pirate curse: “What care I. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. Site Home Address: http://www. For example. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. a Bullshine generator for producing management speak.managetrainlearn.
They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. Take a daily dip.com www. Learn! 2010 45. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.leadershipnow. there‟s a feature called Leadership Minute. Click.com Page 51 of 107 Get the MTL Experience! .managetrainlearn. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. This is a series of short one-minute reads on leadership subjects. Summary of Free Resources: leadership articles newsletter book excerpts. articles and a newsletter. Site Home Address: http://www. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. For a start. But there are 2 features that make this site just a little bit different.Manage.com Email Address: comments@leadershipnow.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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I was astounded then and still am now. well V. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. And of course when you go elsewhere you have other links to explore.managetrainlearn.Manage. There doesn‟t appear to be anything left out. (By the way.managementhelp. it has a bias towards non-profit organisations.) Let‟s see what happens when you explore one topic. the work of one man. It covers everything in business from A.com Page 55 of 107 Get the MTL Experience! .com www. Volunteers. You start with an introduction and a set of links to outside sites. Carter McNamara. a true management help. highly integrated library of management material”. Carter calls the site a “complete. And it‟s hard to argue with that. Advertising and Promotion. Learn! 2010 49. to Z. Then you move through Icebreakers and Group Matters. Summary of Free Resources: encyclopaedia of management. to General Resources and Related Library Links.org Email Address: jalnes@mapfornonprofits. Click. say Group Skills. It‟s an amazing resource. Site Home Address: http://www. It‟s a real web of information.
management publications. For devilment. portals. Innovation. Click. To Manage Divine”) and hand it out to your delegates on your next training course.Manage. Site Home Address: http://www. and employment law sites around the world.managerwise.com www. Manager Wise To Work is Human.com Page 56 of 107 Get the MTL Experience! . Culture. Then there‟s an A to Z glossary of management terms. Motivation and so on. To Manage Divine This is nothing short of a management supersite. business schools. Learn! 2010 50. The one I checked on Motivation has some really well-chosen subjects.com Email Address: admin@managerwise. Summary of Free Resources: massive collection of management articles glossary of management terms.managetrainlearn. you can buy the T-shirt with that slogan on (“To Work Is Human. There are also links to universities. I selected “Q” and got “Quick Ratio” and “Quality of Work”. As a bonus. there‟s a massive collection of articles in the Knowledge Bank. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. Where to begin? Well. neatly categorised into sections such as Coaching.
Step-by-Step pocketbook guides. Click. and a library of free e-books.Manage. 1-day Course Plans. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development.com www. To help you and your organisation learn these skills. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.com Email Address: firstname.lastname@example.org. Site Home Address: http://www.managetrainlearn. MTL provides a range of online products. Manuals for Trainers.com Page 57 of 107 Get the MTL Experience! . They range from Appraisal and Assertiveness to Teambuilding. Learn! 2010 51. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. including E-learning courses. Thinking Skills. Time Management and Training Skills.
mhmail.” It‟s a nice way to do some useful self-improvement each day and.managetrainlearn.net www.Manage. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. it‟s free. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. When I looked. Site Home Address: http://www. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. in the week I checked it out. the best bit is. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. Click. Learn! 2010 52. Other resources on this site include Jeanie‟s guided meditation tapes. the theme was Balance. For example.com Page 58 of 107 Get the MTL Experience! .com Email Address: mhmail@earthlink.
Click. Site Home Address: http://www.managetrainlearn. This programme shows you how to reach the alpha level of relaxation. and accelerate your own healing. creative and deep relaxation.com Email Address: support@silvaultramindsystem. Learn! 2010 53. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential.com Page 59 of 107 Get the MTL Experience! . If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. Go on. an optimal state of being in which your right and left brains are working together and you are in a state of total. pull creative ideas out of thin air. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. You‟ll learn how to reach deep levels of meditation like a Buddhist monk.com www. this is the site to come to.silvaultramindsystem.Manage. Plus. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. founder of the Mind Power System. open up your mind.
interviews with experts.000 visitors learn the essential skills they need for an excellent career. and a forum. free of charge. Learn! 2010 54. Site Home Address: http://www. There is also a members‟ area. MindTools. for access to all the materials.managetrainlearn.000. instantly available Each year.com/ Email Address: info@mindtools.Manage. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. Mind Tools Online management and leadership training.com helps more than 10.com www.mindtools. Here you can learn hundreds of essential management skills. Click.com Page 60 of 107 Get the MTL Experience! . and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. called Career Excellence Club.
Click. Or you could use the references as the basis for your own self-paced learning. both in pdf. the Massachusetts Institute of Technology made newspaper headlines.edu Email Address: info@ocw. It‟s up to you. Now a few years on.mit. and Communications for Management. Other programmes of interest to managers are: Advanced Managerial Communication. Negotiations and Conflict Resolution.ocw. It‟s up to you how you might use this information. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. here are the results: MIT Opencourseware. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. lecture notes and assignments.managetrainlearn. This is how it works.mit. Learn! 2010 55. Site Home Address: http://www. obviously. There are some 34 departments ranging from Aeronautics to Writing Studies.Manage. What you‟ll get on this course is a syllabus. You could be a trainer and use the plan as a structure for your own courses. calendar. Let‟s take as an example “Practical Leadership”. What you don‟t get.edu www. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. Listening to the Customer. is the actual lessons. Programmes are courses run in any particular semester.com Page 61 of 107 Get the MTL Experience! . reading references.
Learn! 2010 56.45 minutes and can be played straight from your PC or an mp3 player.managetrainlearn. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. Site Home Address: http://www.mp3motivators. The free gift offered on the site comes when you recommend the site to a friend.Manage. Considering what you‟d pay to hear either of these two speakers in person. When I did this.com Page 62 of 107 Get the MTL Experience! . Click. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com www.com Email Address: info@mp3motivators. It lasts all of 25. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.
Learn! 2010 57. the lessons have universal appeal to managers and leaders in any organisation.org www. the different ways to communicate.nsba. Maybe they have something in mind? Summary of Free Resources: leadership course.org/sbot/toolkit/PandLDev. Site Home Address: http://www. Click.managetrainlearn. Although it‟s aimed at school governing bodies.Manage. There‟s good stuff on the qualities that make up a leader. and quite a big section on dealing with conflict.html Email Address: itte@nbsa. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.com Page 63 of 107 Get the MTL Experience! .
com Page 64 of 107 Get the MTL Experience! . you get the correct versions and a rationale. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. All the questions are case studies.com www.sabonline. Learn! 2010 Negotiation Enterprises 58.Manage. which is quite instructive.managetrainlearn.com Email Address: info@sabonline. Click. Summary of Free Resources: negotiating skills test. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them. After submitting your answers. Site Home Address: http://www. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to.
Manage. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation.com Email Address: editor@negotiatormagazine. And it‟s all the work of one man. Two entries are currently topping the list. Learn! 2010 Negotiator Magazine 59. There‟s no fee so it‟s a resource you can wander around at will.com Page 65 of 107 Get the MTL Experience! . It‟s absolutely massive. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.managetrainlearn.negotiatormagazine. Click. Site Home Address: http://www. John Baker. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. in which these two men doubled the size of the USA overnight for the price of $15 million. The first was what John calls the King Solomon Maternal Claims Dispute.com www. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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Learn! 2010 63. It‟s a great resource and they offer a Free Trial for 15 days. A nice touch was also that you can bookmark pages and add your own notes. using their search facility or just going where the mood takes you.com Page 69 of 107 Get the MTL Experience! . And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. who isn‟t?).managetrainlearn. or under pressure (OK. OK. Everything possible is included from 360 Degree Assessments to Diversity. You need answers.uk www. Empowerment to Violence and Aggression. making mistakes. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. overwhelmed.Manage.uk Email Address: enquiries@peoplealchemy. then you don‟t need training. This enables you to access the full version and wander all over the place.co. Click.co. Everything I saw was superbly written and presented. and if this wasn‟t enough. Oh.peoplealchemy. if you‟re a manager who‟s stuck. the portal is offered free to charities.
the rabbit/duck. Click.edu www. And others mix numbers and letters as in the “Is it 13 or B?” picture.managetrainlearn. some of the links are now dead).Manage.edu/clip/Perception. This site has a huge number of links to different optical illusion sites (though. Learn! 2010 64. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. They‟re fun to play with or just to work out for yourself. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them.com Page 70 of 107 Get the MTL Experience! . Summary of Free Resources: optical illusions. Others use the Necker cube. and the facing vases/faces. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. Site Home Address: http://psych.la. or quick power learning interludes. And you can use them in a wide range of change programmes as great icebreakers.psu. Some trainers use the famous “old hag-young queen” image. being rather old.htm Email Address: Acp103@psu.
Aaah. Learn! 2010 Personal Development 65.com Page 71 of 107 Get the MTL Experience! . Click. As an example of the folksy nature of these writings. neatly arranged in A to Z fashion according to personal development themes. steer right through Learning and Leaders. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software.managetrainlearn. So we start with Abstinence. move on to Change and Complaints.com www.com Email Address: stevemoor@personal-development. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Site Home Address: http://www. Say goodnight. and end up with Wisdom Words and Worry.Manage.personal-development. There are nearly 250 articles to choose from. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).
” Philip shares a lot of his philosophy and ideas on this website of his. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. Learn! 2010 66. Kodiak.com www. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. and I also like Philip because the most important stuff on his bio is his dog. audio tapes and top 10 lists.managetrainlearn. Personal Eco-Systems. Site Home Address: http://philiphumbert. Oh. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. The free goodies include 3 free e-books: Goal-Setting 101. Creating Wealth. and Making Money. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Click.com Email Address: coach@philiphumbert.Manage.com Page 72 of 107 Get the MTL Experience! . Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. He does things that bring him joy and contribute value to others.
and a massive dictionary of self-affirming quotations from Abundance through to Youth. Now if none of these don‟t put you on cloud nine. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. And many more besides.Manage. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. including some classic self-improvement books.com Email Address: info@positive-club. In addition.com www. Learn! 2010 67. then this site will shower you with great motivational literature. there‟s a lovely relaxing slideshow from Kahlil Gibran. a free 7 Eternal Laws CD.managetrainlearn. Site Home Address: http://www.com Page 73 of 107 Get the MTL Experience! . a really neat little positive boost trick that only a computer can deliver. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”.positive-club. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. All free. Click.
conversational style. and a template builder.com Page 74 of 107 Get the MTL Experience! . Site Home Address: http://www. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. there‟s some great advice on how to deliver your presentation. first off.uk Email Address: firstname.lastname@example.org www. Click. seasonal. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.managetrainlearn. “Ancient Egyptian Mummification”. And lastly. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. and “The Future of the Pork Sausage Market”. told in an easy-to-read.co. There are also quick links to the free Powerpoint viewer and trial version of the real thing. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.Manage. Topics include What to Wear and Dealing with Investors. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. Next.co. Where to begin? Well. funerals and retirements. Learn! 2010 Presentation Helper 68.
com www. Alternatively. Summary of Free Resources: Collection of management models Site Home Address: http://www.provenmodels. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. Learn! 2010 69. descriptions.com Page 75 of 107 Get the MTL Experience! . you can browse the model book. Click. The models themselves are displayed graphically with details of their characteristics. You can add your own comments. it can also be of value to those who want to develop their knowledge of management ideas. pros and cons. It comprises a collection of 64 models which can be accessed be a search of the model name. the author name.Manage.managetrainlearn.com Email Address: customer_service@provenmodels. and Fayol‟s 14 Principles of Management. or the topic. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. and references. Theory X and Y.
Manage. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. In all there are nearly 40 broadcasts in the archive. These will really motivate you as you walk or drive along. Everything he touches seems to turn to gold. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).robinsharma. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. Learn! 2010 70. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. that‟s the person I‟ll always think he is.com Page 76 of 107 Get the MTL Experience! .com Email Address: al@robinsharma. The chief free resource on this site is a collection of audio podcasts. but as the name of his bestselling book.com www. Click.managetrainlearn. Site Home Address: http://www.
He‟s practical. Site Home Address: http://www. This site will show you Roger in action both on audio and video. and “Money is not as important as you think”. Summary of Free Resources: audio and video excerpts articles on negotiating. Plus. and tells a very good story. Click. “Flinching”. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. Learn! 2010 71. you‟ll also get a set of 23 articles on power negotiating. including: “Ask For More”. entertaining.com Email Address: email@example.com www.Manage.com Page 77 of 107 Get the MTL Experience! .
com Email Address: ron@ronkaufman.Manage. There are great videos which will show you why Ron is such a draw when presenting. Click.managetrainlearn. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.com Page 78 of 107 Get the MTL Experience! . He has reached more than 3 million people with his high-energy and high-content presentations. a free Customer Service Training Library. Learn! 2010 Ron Kaufman 72. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. And. Both sites will give you access to some of Ron‟s excellent free material.ronkaufman. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. as if this wasn‟t enough. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.com www.
They‟ll enhance your communications and make you a stronger influencer.uk Email Address: firstname.lastname@example.org www.managetrainlearn. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. “Wave goodbye to hesitation”. and “Power chunking”.saladltd. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.co. Learn! 2010 73. To get a feel for some of the tips. Click.Manage.com Page 79 of 107 Get the MTL Experience! .co. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Site Home Address: http://www.
though. as well as more familiar management courses. What makes them really outstanding.uk/ Email Address: email@example.com Page 80 of 107 Get the MTL Experience! . Summary of Free Resources: Free courses from their website Free monthly competition. is the range and depth of free resources on their site. Because they are also promoting their own offline courses. and Social Media. share the topic on your social sites.uk www. Learn! 2010 74. These range from PRINCE2 to Six Sigma.siliconbeachtraining.co. they offer 13 courses that can be accessed from their website pages. They care about effective training and that means listening to their clients and course participants.Manage. On each of the topics in their courses. Photoshop. To start off. Site Home Address: http://www. you can follow up on tags (to see related items).managetrainlearn. they also run a monthly prize competition with the winners receiving a free course.co. Click. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. or submit a comment of your own.
Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. Learn! 2010 75. Skills Converged Training Material on Productivity. You get all the instructions along with the item which are usually well-illustrated. all of which can be customised to suit your own particular training needs.com Page 81 of 107 Get the MTL Experience! . A great giveaway for training and learning.com/Home/tabid/229/Default. games.Manage. What makes this more than a training shop. Summary of Free Resources: Free training resources on exercises. These include trainer‟s notes. is the wealth of free material on offer.skillsconverged. Click. exercises. These range from energisers and icebreakers to exercises and teambuilders. Site Home Address: http://www.aspx Email Address: support@skillsconverged. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.managetrainlearn. workbooks.com www. slides. however.
I liked in particular the idea of “Firebreaks” around your busy day. Summary of Free Resources: Articles.com Page 82 of 107 Get the MTL Experience! .uk www. and stretching. Then there is the Stressbusting channel with a variety of short programmes on relaxation. from Dr Roger Henderson.co.stressbusting.co. Site Home Address: http://www. There are really interesting articles. Click. meditation. And the Directory offers a good set of links to more specialised areas. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. Learn! 2010 76. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.uk Email Address: info@stressbusting. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.Manage. or via the type of remedy eg a link to another area or product.managetrainlearn. advice and tests on stress busting. Send me to the relaxation couch now.
Site Home Address: http://www. and powerwords. in fact. Oh.bz www. Click. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. quotes. Then there‟s an amazing article directory. (and who doesn‟t have some kind of desire for their own success?). Plus audio programmes. Learn! 2010 77. Success. there‟s a great selection of e-cards that you can send to your contacts too.managetrainlearn. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. then this is the place for you. Success guaranteed. And email tips. For a start you can download a free CD and MP3 of “The Secret”. The focus on this entire site is success.success. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer.Manage.bz Your Path to Success If success is important to you in life. these are pretty amazing. Plus a demo of a Life Organizer that plans your personal success. But what about the free resources? Well. and I forgot. software and videos. quotes. coaching courses.com Page 83 of 107 Get the MTL Experience! . I think. to which you can add your own items.bz/ Email Address: info@success.
members can earn user points for all their activity on the site.selfgrowth.Manage. Money and Careers. blogs. As a reward for gathering points.com Page 84 of 107 Get the MTL Experience! . events. and discussion boards. or simply daily logging in (5). You can access experts in each of these areas. It is a resource. you can be featured on the site and offered prizes. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Health and Fitness.com Email Address: webmaster@selfgrowth. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.com www. and Lifestyle. you can develop your own member pages and connect to others through chat. Learn! 2010 78. a community. and products. The site has 6 areas: Success Skills. instant messaging. Love and Relationships. Click. As an encouragement to participate. sets of articles. including adding an expert page (100 points). newsletters. adding an article (50). Once you‟ve registered. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Site Home Address: http://www. Mental Health. Spirituality. and a place to learn.managetrainlearn.
Click. Leading Others. Targeted Learning Engaging the Collective Genius of People This is a neat little site. And then it uses a mountain background. though. Fostering Innovation. it has a landscape website not a down-the-page portrait one. I scored highest on Gaining Autonomy which for me was spot-on. For a start. This is a series of 28 questions about your career objectives and values. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. you get the results which score your responses according to one of the following: Gaining Autonomy. Once you‟ve completed the whole set of questions. Great fun and highly innovative.com www.managetrainlearn. The great thing about the site.Manage.com Page 85 of 107 Get the MTL Experience! .targetedlearning. is the link to the Making a Difference workshop. Ensuring Security. Being the Expert. The assessment now allows you to devise an Action Plan. and Maintaining Balance.com/e-learning Email Address: info@targetedlearning. Achieving Stretch. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. Learn! 2010 79. Serving Others. probably because the company is located in Utah.
testing. You can take them on your IQ.Manage. Learn! 2010 80.testcafe. on teamwork. As an example. on assertiveness. Site Home Address: http://www. on time management.managetrainlearn. Testing. and on your personality. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Summary of Free Resources: tests and self-assessments. Test Café Brain Tests This is one of the best sites around for taking tests.com Page 86 of 107 Get the MTL Experience! .com www.com Email Address: info@testcafe. Click. on your career choices.
That‟s not all. Site Home Address: http://www. detect change.com www. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. Let Go”.Manage. Learn! 2010 81. or.thechangeagent.com Page 87 of 107 Get the MTL Experience! . That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. in her words. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. It‟s in the form of a spy file. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. Click. about Patti and her work. Summary of Free Resources: articles on change management.com Email Address: firstname.lastname@example.org.
messaging each other. emailing within the platform. Be Entertained.com www. This means that leadership experts and practitioners from all over the world can collaborate with each other. documents on leadership Site Home Address: http://www.Manage. blogs. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Some of the groups on the site include: Professional Voice. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.com/ Email Address: info@theleadershiphub. documents and other useful tools to share with the rest of the community. Disney Leadership. Learn! 2010 82. and one I particularly like.0 tools with members writing their own leadership diaries. videos.managetrainlearn. The site is based on Web 2. Be Inspired.theleadershiphub. Click.com Page 88 of 107 Get the MTL Experience! . uploading their own video clips. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.
Site Home Address: http://www. end up with “Z-Chart” and “Zenbara”. Click. Hats off to David for another amazing encyclopaedic resource. ranging from original Japanese terminology to Six Sigma frameworks. “Chumbo Chart”.managetrainlearn. This one is “a long list of around 400 items. a companion to changingminds.com/improvement/a_encyclopedia. and qualitytools (which you‟ll find elsewhere in this book). creatingminds.” So.htm Email Address: contactus@syque.Manage. you can start with the “A-O Diagram” and journey through “Bell Curve”.com www. and “Fault Tree Analysis” and. if this is your sort of thing. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites.com Page 89 of 107 Get the MTL Experience! . Learn! 2010 The Improvement Encyclopedia 83. each with a page containing descriptions of tools and terms about improvement and quality.syque. Summary of Free Resources: articles on quality and improvement.
through “The Winning Mindset of a True Leader”. and free e-book on success. a bitter-sweet story of how nobody sees you when you really succeed. Victor is an American motivational speaker who is very entertaining. There are 62 of them and they‟re all written the way Victor speaks: highly personal.com Page 90 of 107 Get the MTL Experience! . conversational. (You can see him in action on this site in 4 video excerpts. newsletter. which is summed up as: “never try to win”.managetrainlearn.thelogicofsuccess.Manage.) What makes the site worth a visit is the special collection of articles on success. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. direct. Click. Motivation with Intelligent Content This is Victor Gonzalez‟s site. They range from “My First Trophy”. Learn! 2010 The Logic of Success 84. Site Home Address: http://www.com Email Address: victor@thelogicofsuccess. and instructive. Read and be entertained! Summary of Free Resources: video excerpts articles.com www.
and other categories that will shoot you off to even more resources elsewhere on the Net. Marketing.de www.com Page 91 of 107 Get the MTL Experience! . it has a wonderful glossary. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. this is as good a place to start as you‟ll find. For a start. Which makes this section alone a great research tool. Click. and a Daily Knowledge Special.Manage. Learn! 2010 85. a Knowledgebase.org Email Address: info@reckliesmp. Site Home Address: http://www. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. sending you off in all sorts of explorations. HR. There are Finance. Then there are links to Publications.managetrainlearn.themanager. In fact. Summary of Free Resources: glossary of management terms articles galore on management. if you ever need to look something up about management.
Dan West. Site Home Address: http://www.com/ Email Address: danvwest@msn.Manage. Click. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. there‟s a very amusing section that includes: some of the crazy things managers say. Lists to Hang Up at work. and Tina Rowe. “How Can I Combat Tardiness?” and “I Work With A Jerk!”.workplacedoctors.managetrainlearn. such as “Help! I Can‟t Spel”. and a comparison between work and prison. Dear Doc… This is an off-beat work-related website run by William Gorden. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Here you‟ll find answers to questions that really bother people at work. Learn! 2010 The Workplace Doctors 86. In addition.com Page 92 of 107 Get the MTL Experience! .com www. in “Management Without Logic”.
quizzes. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.Manage. TV game shows. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. Project Life Cycle. And there‟s a lot of free fun training on the site.managetrainlearn. trivia puzzles email games.com www. eg on facilitator characteristics. to name just a few. Click. for short).com Email Address: email@example.com. puzzles and guides training resources. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.com Page 93 of 107 Get the MTL Experience! . Site Home Address: http://www. Learn! 2010 87. Just go and play! Summary of Free Resources: games. and e-learning.
there is a Resources section linking to a big database of other sites and companies.Manage. Heller is the founder of the magazine. There is also a huge library of management material. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months.com Email Address: firstname.lastname@example.org. a Media Watch which summarises the headlines of the world‟s top business publications. Site Home Address: http://www. Unusual and original features of the site are various newsfeeds on management topics. As you would expect from two such luminaries. Finally.com www. both outstanding writers. Learn! 2010 Thinking Managers 88. Click. Summary of Free Resources: Management library Blog watch Media watch Links library.managetrainlearn. consultants and thinkers in their own right. and an update on the world‟s top companies. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. there is a wealth of material on this site.com Page 94 of 107 Get the MTL Experience! .
inspire you and wow you with a host of free articles. puzzles.managetrainlearn. discussions. stories. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short.Manage. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. Site Home Address: http://tickledbylife.com/index. jokes.com Page 95 of 107 Get the MTL Experience! . The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. anecdotes. comments and much more.php/ Email Address: email@example.com www.com will surprise you. Cor. are you tickled by life? Tickledbylife. interviews. games. Learn! 2010 89. provoke you. Click.
If you want to inject more pizzazz into your presentations.htm Email Address: firstname.lastname@example.org. Click. 336 pages long. It‟s printable online reading but if you want to buy the book you can.managetrainlearn. Site Home Address: http://www. Oh. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.com www.Manage. and has some very interesting ideas and techniques.com Page 96 of 107 Get the MTL Experience! . Tom Antion Wake ‘Em Up Business Presentations. It‟s huge.com/products/freebook. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Tom Antion is a business speaker who also runs a range of seminars on other topics. try it. fun and memorable programs”. Learn! 2010 90.
or transformational change. He is far more than a motivational speaker. Spain. or innovation. I used to think. But now of course the cost doesn‟t come into it. Learn! 2010 91. Peters is a legend in his own lifetime. “Take them. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. Click. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. or dozens more. Have your way with them. There are heaps of stuff here. and more. Plus.Manage. Tom Peters. Use them. You can discover what the great man thinks about interviewing excellence. Brazil. Romania. Years ago. the Middle East. Site Home Address: http://www. from seminars in the States. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Spread them around.managetrainlearn. he shakes up enterprises to re-think what they do.com www. Send them to friends.tompeters. For here on Peters‟ site. Tom implores us to use these resources. when I was just a humble HR manager. or the nub of leadership. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free.com Page 97 of 107 Get the MTL Experience! . Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. slides and pdfs on Peters‟ thoughts.com Email Address: info@tompeters.
you qualify for a free training pack. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.managetrainlearn. Click. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive.Manage. if you are a UK charity.com Page 98 of 107 Get the MTL Experience! . Customer Care. Lateral thinkers. As well as this service. They also provide consultancy and bespoke services.com/default. Communication. Learn! 2010 92. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. A great training resource. including Business Development.trainerbubble. Summary of Free Resources: Samples of training materials. whilst remaining affordable. Plus. simple to follow and easy to access.com www. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. and Health and Safety. Metaphors. Site Home Address: http://www. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. seminars and workshops.aspx Email Address: customercare@trainerbubble.
For starters. Learn! 2010 93. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.managetrainlearn. And that just scratches the surface. there are 3 more free courses on Communications. Click. Site Home Address: http://www.trans4mind.Manage. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion.com Page 99 of 107 Get the MTL Experience! . And. stable/unstable. and assertive/unassertive preferences. what you want in life and how to consciously transform your life for the better.com www. Plus. if that‟s not enough. and Nutrition. Heart Intelligence.com Email Address: info@trans4mind.
. You get what‟s on offer thrown straight in your face. In just a few minutes. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site.net www.managetrainlearn.valuebasedmanagement. and leadership and management. and most importantly. It‟s like an internet inside an internet. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. Click.net Email Address: info@valuebasedmanagement. Site Home Address: http://www.com Page 100 of 107 Get the MTL Experience! . In fact. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation.. communication and marketing. valuation and decision making. Learn! 2010 94. organization.Manage. change and culture. Nearly every concept on management must be here.
Manage. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Here‟s one of the situations: “You have a problem with your knee. or explain on a diagram?” Once you‟ve answered all the case studies. Neil Fleming.vark-learn.nz www. Learn! 2010 Vark Learning Styles 95.com Email Address: flemingn@ihug. Read/Write. you‟ll get a page that explains your learning style. Aural. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). tell you. Click. and Kinaesthetic.com Page 101 of 107 Get the MTL Experience! . Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Site Home Address: http://www. Discover Your Learning Style VARK stands for Visual.managetrainlearn. This site from New Zealander.co. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.
I could happily spend hours on this site. If you really want to push the boat out. They can be used.Manage. Site Home Address: http://www. activities and exercises. And trust activities such as Sherpa Walk and Human Ladder. or the local scout troop. For me. for any experiential learning course. For example. and Nuclear Holocaust.com Page 102 of 107 Get the MTL Experience! . there are all the classic teambuilding games such as Lost At Sea. Click.com www. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games.com/games Email Address: james@wilderdom. corporate managers. whether you‟re working with colleges. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. this is a treasure trove of training and if there were such a thing. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. Survival On The Moon. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.managetrainlearn. or adapted. any of which could easily account for half a day‟s training. Learn! 2010 96.wilderdom.
Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.com Email Address: email@example.com. Click. Then there are all sorts of additional free features. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. a Dear Workforce agony aunt. Site Home Address: http://www. there were articles. and cartoons. When I last looked.managetrainlearn. topic channels. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum.com Page 103 of 107 Get the MTL Experience! . newsletter. Learn! 2010 97. a news poll. a forum.com www. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.Manage.
com www. then Work Worries is the place to visit.com Page 104 of 107 Get the MTL Experience! . There‟s also a discussion forum where you can let off steam. There are over 1200 articles and resources to choose from with headings like Bad Bosses. Site Home Address: http://www. Learn! 2010 98.workworries. if you‟ve had a problem. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Click. then so has someone else who now has an answer. and Office Politics.com Email Address: info@workworries.Manage. The original feature that I like about this website is the Vault.managetrainlearn. It‟s based on the idea that all workplace problems are caused by people and that. Bullying.
Summary of Free Resources: large collection of e-books Site Home Address: http://www.com www. Assessment Centres. Learn! 2010 99. Recruitment. Performance Management. Titles include: The Definitive Book of Body Language. The free downloadable library on the site is the real draw. and The Psychologist‟s Book of Personality Tests. Leadership and Management. It‟s a true management library. Don‟t Guess Your Way to Success. an office based in Vietnam. and Teambuilding. English Brainstormers. Training and Development. unusually. HR Planning. It is run by Karen Davies and Gary Malcolm with. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions.com Page 105 of 107 Get the MTL Experience! .xageconsulting. Click. Job Analysis.Manage.com/ Email Address: Karen@xageconsulting. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Here you‟ll find a huge list of books under different categories such as HRM. A large number of the books are MBA notes.managetrainlearn. Policy and Procedures.
then you can‟t do much better than copy Zig. much like many of the others in this book.zigziglar. and all you‟ve got going for you is you. For example. his forum is called Ask Zig!!. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.com Page 106 of 107 Get the MTL Experience! .Manage. Site Home Address: http://www.com www.managetrainlearn. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. You don‟t easily forget the name or the clever way in which he uses the name as a brand.. Fleas and Pump Handles” when you sign up for the newsletter. There are a few great free offerings to be found as well. including a self-talk card and a performance planner. Learn! 2010 100. But if you want to find out how to turn yourself into a distinctive brand. his short training courses are called Ziggets.com Email Address: info@zigziglar. Zig Ziglar is a motivational speaker and trainer. Click. and every day there is a new Zig Quote of the Day. What sets him apart from the rest is that he knows how to stand out.
For more digital publications on management and personal development.managetrainlearn. get instant downloads of FREE products. and much more. Click. Learn! 2010 Thank you for reading and using this book.Manage.managetrainlearn.com. visit our website at http://www.com www. This is learning like you always dreamed it could be. enter our prize quiz. Here you can learn about the 20 skills you’ll need for success in the 21st Century. get your surprise bonus gift. For a very special learning experience.com Page 107 of 107 Get the MTL Experience! . subscribe to our weekly newsletter. visit http:/ww.managetrainlearn.
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