MBA Project Guidelines
This document provides guidelines for MBA project work. The purpose of this document is to help student choose appropriate sector, organization and create a career. It is not to create a set of inflexible rules. Please post your questions and feedback.
SRM University, SRM School of Management, Kattankulathur
Dr.K.Prabahakar SRM University 1/26/2013
Introduction The objective of project work is to experience the way in which organizations function in a given environment. The keyword is experience. Experience has two dimensions, understanding and application. 1. Understanding i. Understand the global and local economic scenario and the sector in which the selected organization operate. ii. The business model of the organization. iii. Understand how each of the functional areas are designed and performed in an organization. iv. How the organization is similar to other organizations in the same sector as well as how it is different from other organizations. v. Business proposition offered by the organization, SWOT Analysis, financial for the past five years, the strategy of the organization. The understanding expected out of you may appear to be obvious. However, in practice it is different. You are encouraged to go through the web link http://www.businessmodelgeneration.com/canvas , and understand how the nine fundamental building blocks of business are built. You will realize that the business models of organizations are complex and need analysis and study. Please do jot down all the points in a sheet and share it with your cohorts, juniors, and teachers and with organization employees.
upenn. You will find the site (https://www.gazelles. Personal interview attended by you. References given by you. Understand how various principles you have learned during course work is applied in the real time business world.upenn.
http://www. Take some more time to complete your task. you will be raising certain expectations.edu/careerservices/undergrad/resumeclsamples/SampleJuniorResume. Apply knowledge of research methodology to analyze the problems or issues faced by organizations. 2. It is assumed that you have successfully completed your summer project work. If certain guidelines are followed. About how to design of your resume with the appropriate statement of purpose is given the web link http://www. experiences indicate that project work will be fulfilling experience and paves way for final placement.pdf
. Your competencies. Selection of Sector Let us examine an episode happened at a campus. ii. After some time other organizations came in and students who are selected in the bank bpo are not nominated. Large number of students applied for the same and a significant number of them did get selected.com/strategy-onepage-strategic-plan. You may send a resume to the organization you have chosen. Students are offered placement in a multinational bank business process outsourcing organization with a good starting salary.html#opsp. If you request for a project work from any organization.html#overview . Pre-project preparation ii. Interface after the project. 4. Phases in Project Work The project work you will be doing may be divided into three phases i. The guidelines may not be different but are applied with fewer rigors. Learn the changes that are taking place in the business world.gazelles. The expectations are generally based on 1. However. iii.vpul. The disappointment could have been avoided if the students studied different sectors and zeroed on the organizations that they are planning to work. but start. Certain assumptions are made before starting the dialogue. 2.edu/careerservices/undergrad/resumes. It is in word format and you can fill as many details as possible. Some of the students who got the jobs are disappointed as they thought they will be suitable for other sectors. An ideal resume should not exceed more than two pages1.The next step is if you planning to study the strategy of the organization please use the following one page document. http://www. If you need help please do contact the author and his team. the first step is to select the sector which will provide you career.com ) provides you comprehensive tools for analysis of different dimensions of organization. If you are not able to complete it. Interface during the project iii. The institute you come from. there is no need to worry. You have also selected your specialization with due diligence and passionate about perusing your career in the given specialization. 3. I have not written specifically to Indian conditions. Application i.vpul.
Please remember that all industries were growth industries when they started3. you may not have a career. http://www. These sites suggested are only to start initial analysis. you need to match them with likely employment scenarios in that particular sector. For this purpose. you may go through the web link (http://www.pdf
.pdf ). However the question is why starting with sector? The answer is you need to focus. please go through the report given by Ma Foi Randstad (Employment Trends Survey. after carefully considering your skill set.Once you have studied the sectors.moneycontrol.Thus the first step is to start with sector. Please do differentiate between career and job.org/download/Biotechnology-Sector-04jan.commerce.ibef. financial data for five to ten years from the links (www. If you decided to do project work in a biotechnology organization.org/). http://economictimes.indiatimes.com/wpcontent/uploads/attachments/newsBrochures/445/Employment%20Trends%20Survey1335361201.in/). you should know different sectors and the characteristics of each of these sectors. Let us consider an example.ac. Then go through different press reports. If you are interested in quoting macroeconomic data.pdf). If you need further information please do go through the Indian Brand Equity Foundation (http://www.nic. You may choose your own search strategy.com/watch?v=D1R-jKKp3NA (listen to his lecture) The article written by Theodore Levitt is one of the finest articles on Marketing Myopia suffered by organizations .The article is written in the year 1960 and many of the ideas are still relevant. please do visit the site (http://mospi. For this purpose. If you try for any job. you may find yourself in a difficult situation.ceotalentsearch. Please take the advice of Steve Jobs2. If you get a job that you do not like or not suitable for your personality and skill set.uct. IBEF is a website that provides information on Indian economy and on the performance of different sectors. You need to have a career that will help you to earn as well as feel happy about it.com. The suggested report is based on the Indian economic environment and
https://www. If you do a careful analysis of what is happening in the environment you will be in a position to identify sectors that are growing and provide opportunities.youtube. and wanted to know the overall performance of the biotechnology sector.com) of different organizations operating in that sector. http://www.za/managementstudies/Courses/bus2010s/2007/Nicole%20Frey/Readings/Journal%20 Articles/Classics/Marketing%20Myopia.ibef.
The other sites which may help you are: http://www.com .in/psu-jobs 3. you will find lots more information about Infosys.coursepark. an analysis.http://freshersplane. After.teamlease. http://www. teachers or with key managers in organizations. Collect all possible information about the organization.gov. Share the report with your cohorts. interview them. Meet people in the organization.psuindia.india.com/blog/2011/01/top-10-skills-employers-are-looking-for/
. One such insight is how it used cave technology to design its buildings in Hyderabad that consumed lesser energy and likely to be patented by Infosys.com) to know about jobs.twenty19. please select at least five organizations.aon. http://www. Please do read the book What Color is Your Parachute? For a career in public sector units please do go through the following websites. Organizations do encourage such queries as part of employment brand equity creation. Once you have completed research on the one or two sectors that fascinates you.
http://www. tests. You need to infer from the reports and discussion. Please do visit http://www.in/spotlight/public-sector-undertakings-india 2. Other website www.glassdoor. It is the people who decide to get those jobs get the jobs. skill sets needed by each of the sectors prepare a report. internships. http://www.com/ to get a good understanding on what is job hunting and how to do it. 1. You are encouraged to go to (http://www. They may not specify the skill set. For example it may appear obvious that Infosys is a software company.provides input from the perspective of jobs created and likely growth in jobs. Please go through the article written by Robert Shindell4.jobhuntersbible.com/news/reasons-why-public-sector-companies-hiring-candidates-throughgate-2013-public-sector-jobs-through-gate-2013 Fresher plane provides information about job opportunities for fresh graduates. It has been observed by researchers that it is not the best people who get the jobs. interviews. If you find that you can make a good career please start your process.com After carefully going through prospects of different sectors.com is one such website that will help you find organizations. It provides ten universal skills that are needed by any employer.
gov. and also creative script writing are just some of the examples of suitable occupations for INFPs.However GATE is for engineering graduates.employmentnews. and requiring creativity. Find a different project that you have done in an undergraduate course.com. For public sector banks. 2. It is strongly suggested to go through the websites of the organizations and find your suitability. Your presentations at events in different colleges.com/articles-jobs-in-psus-1305796596-1 The author requests the readers to use due diligence while going through the information and suggestion of these sites in no way is an endorsement of authenticity of information. inspirational activities. Introvert (22%) intuitive (62%) intuitive Feeling (38%) Perceiving (56) % You have a slight preference for Introversion over Extraversion (22%) You have a distinctive preference of Intuition over Sensing (62%) You have a moderate preference of Feeling over thinking (38%) You have a moderate preference of Perceiving over Judging (56%) Overall. Some thoughts for your analysis. INFPs are effective in occupations involving a lot of intellectual work that is focused on humanities and social science. it need not be just your specialization. An example output is provided here to help you. Introspect. This is not to make you inflexible but to have focus. Please examine your specialization in undergraduate course. spirit and soul. Examine all that you can. life coaches. http://www.asp Large number of banks. Once you take the test.Please do take your GATE examination if you are keen on going for some of the best psus. psychologists. http://www. please do take the test on personality at http://www. Please find what fascinated you.in/CAREER_IN_PUBLIC_SECTOR_BANKS. Your personality. mental and community care staff. teaching.blogspot. They also succeed at academia thanks to their intellectual strength.html Jagranjosh is another site that provides information on jobs in public sector organizations. children's education.
.humanmetrics. addiction rehab counselors. especially public sector banks is recruiting banking correspondents. 1. http://privatejobshub. Your projects in MBA course. This website will provide excellent guidance for your career.jagranjosh. Social workers. please do go through the following write up. To know about your personality traits and relationship to likely career you are going to choose. personality is analyzed and career is suggested.in/2012/10/public-sectorcompanies-recruiting.
but will provide the first opportunity for their own trainees. I presume that you have obtained letters of confirmation from the organization and you are ready for the next phase. your work comes last in the important things to be done. There are two types of organizations. However you will be observed during the entire phase of waiting. Micro finance and nongovernmental organizations do offer excellent opportunities for research and fulfillment5. It took fourteen long years to start a career that fascinated him. You need to approach them with a clear statement of purpose. you need to find suitability. Find out the name & the contact number of the person to whom you have to report. Therefore. They have a plan and they have already specifications for trainees. but are willing to consider.The person who underwent the test was in marketing before realizing that he was in the wrong career. Some of the public sector units do function more professionally than private. They generally call for an interview and you may have to undergo all the requirements. the suggestions are not by any stretch of imagination are exhaustive. Inform your guide about your contacts. However. Some of the public sector organizations may require you to submit the report to their functional heads and you may be constrained to get the questionnaire administered and submitting the report. Sometime you may have to wait more than 3 hours or even 1 day. it takes long time to get rid of the job and take the path of your career. Questions about dilemma of Project work in organizations Some students come up with questions such as. The project work is an additional responsibility undertaken by the organization. organizations have to cater to all stakeholders and yours will be lost as the purpose of the organization is value added. It only indicates that they have different priorities. The other types of organizations are in the social sector. Designing Resume and Statement of Purpose Please do write to the author if you need help in this regard. Phase II 1. The next step is identifying a set of organizations that may help you to realize your career goals. Your first interface should project the following traits. Show patience. public sector organizations. 2. Dress code of plain shirt with shoe. Please do pick up your letters from the Dean’s office and submit them to organizations which you have chosen.
. Inform in advance if possible of your arrival. 1. The first type is those who have a specific policy of recruitment of interns or project trainees. tie and clean shave has to be adhered. This does not mean that you are unimportant. They may not have a policy. please do spend time. non-governmental organizations or startups? While trying to have a career in each type of the organizations. should we choose private sector organizations. therefore don’t expect organizations or the person in charge to respond to you immediately. 2. The second type of organizations is more flexible. This doesn’t mean that organization is not in need of you. The first type of organizations has specific time limits. Such organizations may not promise a job. your discretion is requested. if you are struck in a wrong job. You may call them as dream companies.
Incubate. constantly going out and talk with your friends through cell phone or talking to the other stranger in the reception or talking with your other friends in low or high voices. Similarly in HR. you can read it. be genuine. Create this is how you have to go throughout the process. eliminate brand that are not direct competition with Pepsi (is Paneer Soda a competitor for Pepsi?) Once you identify various brands through a quick survey of retailers then decide a rough title.
. In order to convert the business problems into researchable topics you have to go for further analysis. don’t sit cross legs. But read them with all pages intact. do not disappear and come after two to three hours. However. You have converted this into “Purposive investigation”. Please do not use your own questionnaires for your research. Phase III In phase III you will be working towards meeting expectations of organizations. When a topic is given to you. You lost a chance to impress people about your character. anxiety. All these activities indicate you are not yet become professional. If it is marketing have a list of not less than 15 to 20 different topics. You will also be using multidimensional scaling techniques wherever appropriate. This title may undergo change once you decide on the objectives and scope of objectives. Go to the next Phase of the research. Once a business problem is identified the topic reflecting your research and addressing organizations’ need. You need to use valid and reliable questionnaires. Please inform them that you will be using parametric. What approach do you think that you are adopting. Hindu Industrial Survey and printout of the website relating to organization. You have to think for some time and write down all your ideas in a book that you are carrying remember you are a professional. Write. crouching position. When the manager wants to meet you. non parametric tests and multivariate analysis. Organizations give you a Topic or they will ask you to choose the topic in both the cases please prepare a list of topics which you will think of completing. intolerance for delay. For HR topics please refer to Training Instruments in HRD and OD by Udai Pareek (2005). Do not disturb the receptionist by frequently asking questions. If you design questionnaire you need to prove the validity and reliability. it will be in business terms for example of an organization like Pepsi they may like to know various local brands sold in Erode District. Correct. Please do not fake any attitude. We are adopting a funnel approach. Start with broad ideas and then focusing on two specific and business problems and issues. While sitting. If you find a newspaper in reception of organization. Iterate. Another question you will face is “What are all the statistical tools you will be using to analyze the data. Two kinds of situation you will face. you may not be there.Things to do Sit in the reception and go through a book on Research Methodology. The general question is “What is the Topic?” for project work. First you should know the different local brands which are competing with Pepsi.
Please go through the article. The following format is suggested for you (Read various data. You can change as you progress during the project. and consequently more substantial contributions. Inter-organizational study 3. There are different expectations for Master's project work and for Doctoral theses. in metros and minimetros. which is one of the most important components is your MBA course work. Setting This document describes how to organize project work.org . Now with this brief. However.php). Lit us consider an article on Women Horlicks. This answers the question. It has been observed that some of the HR interviews start with the summer or final project work done by 9
. the difference is not in format but in the significance and level of impact it creates on the present knowledge levels and contributions. Generally the MBA project report is more focused to satisfy needs of an organization or addressing an area that require an application. Should I always do a project in an organization? Not necessarily.org/articles/29. Empirical study In this document I have not considered case studies or inter-organizational studies. it failed to meet expectations of the organization. understand and then write. a seeming contradiction that presents an intriguing case for analysis. The product has all the characteristics that is needed for Indian market. The second aspect is its ability to satisfy an organizational need or the conceptual curiosity that you have developed. Types of Projects 1. I think it is appropriate for me to introduce some good examples.The project report writing to a large extend should reflect your thinking process. If you planning for such a study please do contact the author. There are two issues. Make no mistake. (http://tejas-iimb. how you will write the abstract? Women's Horlicks is India's first health drink designed specifically for women's nutritional needs. sales appear to be flagging. However. health conscious urban working women. leading hectic lives balancing career and family. Don’t reproduce given in the book or in the text. It targets a hitherto untapped segment as identified by GSKCH (GlaxoSmithKline Consumer Healthcare). And yet. The first one is doability meaning the project work should be completed within four months and final report has to be submitted within the time window. If you visit the website http://tejas-iimb. you will see a set of articles written by faculty and students. Women's Horlicks seemed to have all the elements necessary for success. at present. a Doctoral thesis necessarily requires a more difficult problem to be solved. it is always better to get a project work from an organization as it may lead to your final placement or in future interviews you may use it as a guiding tool for your future employers.) Title: ______________________________________________ The first title you arrive may not be the final title. Case study 2. I have just reposted the contents as given in the website. namely. You need to submit a proposal for the first review.
Ideally the abstract should be submitted during the first review. What is the research question addressed? How well the question is articulated? (Has it been answered before? You can use literature review to talk about how it is answered.it is not a description of the contents of each section.ac. You have solved the problem or answered the question. significance of study. If it is answered how you are going to find a novel or different answer or confirm what others have found. How you are evaluated? Following are the key areas examiners or interviewers look for in your project work. The project is a formal document whose sole purpose is to prove that you have made a contribution to knowledge or solved an organization’s problem. Your abstract will give you clear direction for you in more specific terms what you are going to do in your project. objectives of study.
Your contribution is documented in your project work. 1. you may do a concept paper or addressing specific problems. 3. Please do use SRM University website and log on to http://www. Background Information A brief section giving background information may be necessary.in/aboutus/online-resources. 4. need for study.srmuniv. supply chain management. Summarize the question you are planning to answer. reasons why it is a question that requires attention. by making direct reference to your literature review. Review of Literature Please do go through the research papers in the topic you are working. Introduction Introduction -. and (b) is worth having a relook. You are expected provide brief summary of sector in which the organization operates. you must demonstrate that your question (a) has not been previously answered. you may find it difficult to do meaningful work. especially if the work is on subjects like behavioral finance. performance management. Then. 2.you. organization profile.
You have identified a problem or question from the organization. A good review of the literature is expected from you by perusing at least ten research articles from library online resources. If your project work does not provide answers to the questions given. However. Thus. about which there is a discussion later. where more than one functional area is addressed. Research Question or Problem Statement
. Your project must have two things. your arguments. please prepare your abstract in an appropriate manner. The project structure with no specific specialization in view is given here. Above all is it useful) Did the student provide convincing arguments to support his view? A very clear statement of the question is essential.
Contents and guidelines for writing 1. Identify at least three. 8. They are short. All conclusions should be directly related to the research question. It is material that provides details. 2. The following points will be of use to write your project. But it all has only one purpose: to convince the examiners that you answered the question or solved the problem that you set for yourself. Discussion of why it is necessary to answer this question in the organizational context. we talk in terms of a "question" to be answered. 7. in which the business organization operates. 1. unless specifically relevant to the demonstration that you answered the thesis question. However as a rule of thumb 75 to 80 of your industrial profile should be automobile spare parts industry. Justification. You will be addressing the hypotheses. by reference to literature review. Future Research Conclusions are not summary of the project work. Be comprehensive while talking about industry Please find at least ten major companies in your industry and in the international market. It helps to organize these as short numbered paragraphs. So show what you did that is relevant to answering the question or solving the problem: if there were blind alleys and dead ends. A precise statement of the question. ordered from most to least important. do not include these.Summary of Contributions 3.While Engineering and science projects tend to refer to a "problem" to be solved where as in management. organization’s website. Write a brief write up on what happened in the past three years and what is in store for three years from now for the sector. 3. 6. Indian CEOs and three international CEO’ and find their views on the industry. Please use the analysis given in
. 2. that your question is previously unanswered or answered or requiring further exploration. if you are working in automobiles spare parts organizations do touch up on automobile Industry. References You are requested to follow APA Style while providing citation. Organizations Profile Please go through past balance sheets. then the question is out of all the Human Resources Issues why you have chosen employee engagement? 5. Describing How You Solved the Problem or Answered the Question This part of the thesis is much more free-form. Industry Profile Please go through Hindu Industrial Survey 2012 and other websites such as www. Please remember it should be the summary of what analysis you have done prior to starting the project. It may have one or several sections and subsections. If you are doing a project in employee engagement.org pertaining to the Industry or to the sector.ibef. Appendices Appendix contains material which helps your argument but may not justify being given in the report. press reports and all other data pertaining to the organization. Conclusions 1. Use Mckinsey 7s framework to understand the organization and prepare the brief report. You have to use your discretion carefully. concise statements of the inferences that you have made because of your work.
3. Literature Review This part is mandatory. You have different methods and use them to enrich your thought process. However it will be a good idea includes information on the project work.) Always remember that you need not have questionnaire to do research. however two will be ideal. However. Research Plan 8. (Do not use this as filler. 4.com/strategy-onepage-strategic-plan. 6. If you are doing research on motivation you may include latest research on motivation as literature survey. Objectives of study You have to be precise while writing your objectives and should reflect the research you are going to undertake. Research Methodology Research Objectives Type of Research Design Data (primary and secondary) Research Instrument (if it is a questionnaire. 5. One of the greatest sins you will commit is to think designing a questionnaire to start your research will convent your research putting the cart before the horse.businessmodelgeneration. It appears difficult but not impossible if you start your action from day one. However don’t exceed five pages. You are encouraged to use the one page strategy (http://www.www. Your effort. Scope of objectives In the process of achieving your objectives you will also be undertaking certain other tasks which are important. You are working 35 clear working days for project work. It will help you where you are and what you are likely to achieve. Need for Study You have to explain what “Value added” you will be doing for the organization. That is trying to fill up pages before the deadline for the project work).com structure for the analysis of business proposition and business model offered by the organization. You may not get all information available. you have to write what type of questionnaire. 7. Restrict yourself not more than 3 objectives. Sample Design Sample Unit Sample frame Time and Place Type of sampling
. Keep a log of whatever you are doing every day.html#opsp) by Verne Harnish. You may include them under the scope of objectives. but try to get as much as possible. This part will help you to understand your organization in the context of the present business situation. CEO of Gazelles. do not assume always that you need to have questionnaire to start the research. understanding and value addition to the organization by answering specific questions will provide a better experience for you.gazelles.
Do not ask the manager this question. what you have to write is what appropriate tools you have used and reason for using these tools. You are going to an organization to know its business and business do not have functional silos. 3) Does not take campus culture to organize. It will be a rich experience for you to cherish. Analysis 10. No organization or person likes negative talk and people who ask too may question to be certain of everything.Sample Size. Appendices 13. do it willingly. concessions etc. to talk Be curious Be honest Show your integrity Cultivate your body language Make a statement WHAT YOU SHOULD NOT DO Trying to take breaks while doing a project ( you cannot have holidays during your project work) Trying to miscommunicate with organizations by telling that institute wants a review. The organizations are boundary less organizations. We are sending your schedule of project report to all the organizations. Please cross tabulate your data in order to further understanding. Share experience with your classmates and teachers. 9. For example the office has no power and your manager finds that the electricity bill is not paid.
. You will be surprised to know that there is no work as not your work. Talking negatively and trying to be certain about everything. Let me give some examples 1) I want marketing project. show enthusiasm. enjoy hard work. Findings 11. Suggestions & Recommendations 12. Never show that this is not my work. excuses. From the synopsis of your final report constantly fine tune your project report. Bibliography Remarks Do not write the history of statistical tools. Smile. to learn. Determine using methods thought of you in Research Methodology. Some observations Be enthusiastic to listen. It is an opportunity to professionalize with you. You do not have any reviews in between. MBA is not managed by arrogance. I am in a financial organization. Leave letters. Inculcate an organization's culture and come to institute with all ideas to change the way in which you work in an institute. ask questions relating to your project. While talking to the organization personnel do not degrade your institute or teachers by making statements that are likely to impinge on the image. 2) If some urgent work is to be done by the organization. volunteer to do the task. However.
Some organizations have informal environment. It provides you focus. Give a detailed account of your problem and ask for the correct questions. Your recent Photographs Your CV Your ID A pad / notebook / pen 4. Do not disturb him or her on the cell phone. What these guidelines give you? The guidelines given above talks about the content of your project report. Should I do project in an area of my specialization? Though it is not mandatory. it is not right 7. FAQs 1. If I get another project. That does not mean that you go with casuals. He may not know the context of your problem. to a large extend. 4. 5) Never attempt to buy projects from bazaar and submit. 6. exchange thoughts. Please carry the following when you go to the organization. keep in touch with your other colleagues.4) Wear your tie and go to the organization. 8) When you are staying outside Chennai. Take note of your guide’s email. Second Edition by Udai Pareek”. it is desirable. What type of tools I have used in HR Project? Please go through “Training Instruments in HRD and OD. it will mar you your prospect of your best career.
TEMPLATES FOR YOUR PROJECT REPORT Please do print the words as given in the format and provide in your report.
CERTIFICATE OF THE GUIDE
This is to certify that the Project Work titled “____________________________________________________________________________” is a
. Is it possible to go home during project work? It is the last thing you will do. All the project reports will be tested for plagiarism. Is the format suggested for all types of projects? Yes. 2. Can I change the project? No. 3. They may not insist on your attire.
there is paucity of information regarding ergonomic design of work place. list of tables. While first two of chapters provide the setting of the problem..
. To address these issues. Secondary data relating the psycho physiological aspects relating to the work is examined to build context for the present study. The initial pages such as certificates. bibliography and Appendices are numbered in lower case Roman letters and the Page numbers of all Chapters are given in regular numbers.bonafide work of Mr. Abstract Background: Business Process Outsourcing Sector (BPO) sector is one of the fastest growing industrial segments in India. However. Here is an article written according to the IEEE format for a conference at IIT(Madras).
Signature of the Guide
Signature of Student
Table of Contents: Table of contents gives an index of major chapters of the project work. Let us consider an example. different chapters with sub sections. bibliography and appendix. The titles of the chapters generally should provide a sequence of logical order of presentation made. Use single table for all your demographic data. the industry is plagued by high attrition rates. The sample study covered 106 employees. The total project report ideally should not cross more than 70-80 pages. availability of ergonomic work environment design and low job satisfaction of night shift BPO employees. It is customary to specify the Chapter numbers with Roman Capitals. acknowledgements. stressful and anxious work environment. Please does not show graph for simple yes or no answers or if the table is self explanatory. Enrollment No:……………. working conditions. not including initial pages. the later chapters concentrate on the analysis carried out based on the objectives of the study. the introduction. bibliography and appendices along with their page numbers in the report. Students are requested to avoid this way of filling pages. /Ms…………………………. Different surveys do indicate musculoskeletal disorders (MSD) and stress related problems by prolonged night shifts and stressful working conditions. list of Figures. One of the issues is trying to have graph for every table. Research address the issues of impact of violation of circadian rhythm. stress and MSD for Indian night shift employees of BPO sector. Methods: Survey data collected in 2011 among the workforce of ten organizations in Chennai is used for this study. This project work is original and not submitted earlier for the award of any degree / diploma or associateship of any other University / Institution.. Carried out in partial fulfilment for the award of degree of Master of Business Administration of SRM University under my guidance.
7% 17% 39.57 years 25.49 years .24 hours -.3% 9.
.2% 2.7% 25.699 10 11 12 6.2 hours 9.47 hours .40
There is no need for providing graphical explanation for each of the sections.Results: The output of research emphasis need for multi disciplinary approach consisting of ergonomics.00 hours 1.o hours .4%
No of working hours Mean Median Skewness No of hours of travel and working Mean Median Standard deviation Skewness Q1 Q2 Q3 No of hours of sleep during day time Mean Median Standard deviation Skewness Work anxiousness Yes No Awareness of health problems of employees to the management Yes No Number of years of experience Mean Median Standard deviation Skewness
9. You need to write only one set of inferences.94 years 2 years 2.14 hours 11. occupational therapy and psychology to improve physical and psychological well being of employees to address issues of attrition in BPO industry.67 hours 6 hours 1.5 21. Based on the objectives the following demographic data is collected and tabulated.8% 80.536 61.00 years 3.3% 38.12 1. DEMOGRAPHIC AND WORK RELATED PHYSIOLOGICAL CHARACTERISTICS OF NIGHT SHIFT BPO EMPLOYEES Sample statistic Sex Men Women Marital status Married Unmarried Age Mean Median Standard deviation Skewness Q1 Q2 Q3 Education BSC BA/BCOM/BBA BE/BTECH MCA Others 61.823 11.
TABLE 1.3% 38. As you may observe all the needed data is given in one single table.6% 12.3% 77.978 23 25 27.7% 28.7%
Majority of the employees (61. The students are expected to follow APA style formatting while documenting bibliography. The mean age of the respondents is 25. If some other
. organizational profile and other information such as review of different studies. These enclosures help the reader of the report to refer in case of any clarity required on the type of instrument used by student in eliciting the information from the respondents. discussion based on observations made. Government Reports and Websites generally constitute the reference material.17 hours with median value of 9 hours. Industry Reports. The presentation of such reference material often referred as Bibliography. which need to be confirmed from the perception of respondents with respect to work environment. Students are expected to give the details of all sources referred for conducting the present study. Then the report will spell out for making suggestions for any improvement required in the policies and procedures followed by the enterprise under study. interpretation of results. you are expected to use appropriate models. data sources. etc.3%) with marital status of unmarried (77.4%). It may be discerned that the work force is young populated with graduates from non engineering streams (60. sample methodology. In the case of finance and system projects. No report will be accepted without statistical tools. hypothesis formulated for testing and broad limitations of the study. Statistical Tools Hypotheses and testing of hypotheses using statistical tools is a must.67 hours. He or she sleeps for an average period of 6.Please see the inference given by the author. results of hypothesis tested. indicating that night shift employees of BPO work 1. details regarding its year of publication. The fifth chapter A brief summary of discussion on the basis of results and major implications to be listed out. Inference Majority of the respondents are men (61. It should follow a logical arrangement in alphabetical order. Bibliography: The Bibliography refers to the reference material consulted by the student in connection with the Project Work. Text books dealing with the subject of study. Each reference should give the details regarding the author(s). How each of the chapters is to be organized? Introductory Chapters: These chapter provide the context of the problem of study consisting of industry analysis. place of publication. objectives and methodology adopted. Business Magazines. the appendices contain a copy of the questionnaire administered in the study. APPENDICES: Appendices refer to the annexure enclosed to the report. indicating work place eco system not being likely to be congenial. This may lead to the psycho physiological issues as established by research. name of the publishers / name of the Journal in case of a research article. The mean working hours spent by the employees is 9. with a median value of 11 hours. the respondent travels two hours to commute his or her work place indicating long hours spent on travel. Generally.14 hours. etc. with a median value of 6 hours and standard deviation of 1. published raw data collected and used in the study.3%) experience work anxiousness. The recommended number of hours of sleep is eight hours and the respondents loose 1. tools of analysis.17 hours more than the employees of other sectors. Since travel is an integral part of the working and mostly provided by the BPO organization of the employee. violating the circadian rhythm. Your guide will be able to help you to identify appropriate model.57 years and with median age of 25 years indicating that fifty percent of the workforce is younger than twenty five years. The third and fourth chapters These chapters focus on data analysis. the mean travel and work is computed which amounted to 11. Published studies conducted by different authors. For example please use Altman Z score Model for predicting bankruptcy. The most important observation is the day time sleep of the respondent. the title of paper / book.24 hours.37 hours of sleep every day.7%). Therefore.
2Suggestions and Recommendations 4. e. One and a half spacing should be adopted for typing the matter under this head. A sample of table of contents is given for reference. Appendices.1Comparison of Results with Other studies 4.5 Need for Study 1. Appendix 2. etc. List of Figures .3Significance of Observations or discussions 5.4 Scope and Significance of Study Chapter 3 3. Appendix 1.studies which are relevant but may hinder continuity to the study are given in the appendix. INTRODUCTION 1.3 Tools of Analysis 2.2 Economic Growth during Liberalization Measures 1.6 Objectives of the Study 1. Tables and references appearing in appendices should be numbered and referred to at appropriate places just as in the case of chapters.2 Sample Design 2.
Table of Contents Page Certificate of guide Letter from Organization Acknowledgements Executive Summary List of Tables List of Figures CHAPTER 1 1.1 Industry (Sector) Profile 1.1 Data Analysis 3.7 Limitations of Study Chapter 2 2. SUMMARY AND CONCLUSIONS: Directions for future research BIBLIOGRAPHY APPENDICES Appendix A: Questionnaire Appendix B: Details of Secondary Data 56 58 61 63 65 i ii iii iv v 1 3 7 8 9 14 15 23 23 24 27 29 32 33 54
.2 Hypothesis tested 4 RESULTS AND DISCUSSION 4. The number of pages given is an indication of what is expected of you convey.g. Appendices shall carry the title of the work reported and the same title shall be made in the contents page also.4 Organizational Profile 1.1Methodology 2.3 Growth of ________ Industry during recent decade 1.The list should use exactly the same captions as they appear below the figures in the text. Appendices should be numbered using Arabic numerals.6 Literature Review and Gap 1.
1.PAGE DIMENSIONS AND MARGIN: The dimensions of the final bound copies of the project report should be 290mm x 205mm.INTRODUCTION Division heading: 1. A sub-heading at the bottom of a page must have at least two full lines below it or else it should be carried over to the next page. For preparing captions. All tables and figures should be prepared on the same paper or material used for the preparation of the rest of the project report. symbols or characters in the case of tables or figures. graphs.
Tables and Figures . The impressions on the copies should be black in color. they should be separated from the text both above and below by triple spacing. the Computer should be enclosed.54 cm Bottom edge: 2. are meant tabulated numerical data in the body of the project report as well as in the appendices. the first letter of the text starting 20mm. numerals. The division and sub-division captions along with their numberings should be left-justified. However. Single spacing should be used for typing: (i) Long Tables (ii) Long quotations (iii) Foot notes (iv) Multilane captions (v) References Chapters The format for typing Chapter headings. the title of the chapter should be typed centrally in capital letters. Divisions headings and Sub-division headings are explained through the following illustrative examples. Chapter heading: CHAPTER 1 . Within a division or sub-division paragraphs are permitted. maps. The final 2 copies of the project report (at the time of submission) should have the following Page margins: Top edge: 2. The text should commence 4 spaces below this title.54 cm Left side: 2.54 cm Right side: 2.2 Automobile Sector The word CHAPTER without punctuation should be centered 50mm down from the top of the page. Two or more small tables or figures may be grouped if necessary in a single page. The last word of any page should not be split using a hyphen. All other non-verbal material used in the body of the project report and appendices such as charts. One and a half spacing should be used for typing the general text. The general text shall be typed in Font Style Times New Roman and Font Size 12.54 cm These specifications relate to the margins-normal given in the MS word document. Standard A4 size (297mm x 210mm) paper may be used for preparing the copies. Two spaces below. The typed material directly below division or sub-division heading should commence 2 spaces below it and should be offset 20mm from the left hand margin. Even paragraph should commence 3
. photographs and diagrams may be designated as figures. A table or figure including caption should be accommodated within the prescribed margin limits and appear on the page following the page where their first reference is made. Tables and figures on half page or less in length may appear on the same page along with the text.1 Economic Scenario Sub-division heading: 1.By the word Table. Please submit one copy by way of soft form in a compact disc (rewritable). inside from the left hand margin.
If figures (or tables) appear in appendices then figure 3 in Appendix 2 will be designated as Figure a 2.4 to that figure. If a table to be continued into the next page this may be done. Divisions and Sub-Divisions The numbering of chapters. The top line of the table continued into the next page should. Appendices included should also be numbered in an identical manner starting with Appendix 1.4. Thus. Numbering of Chapters. divisions and sub-divisions should be done using Arabic Numerals only and further decimal notation should be used for numbering the divisions and subdivisions within a chapter. Every chapter beginning with the first chapter should be serially numbered using Arabic numerals. Numbering of Tables and Figures Tables and Figures appearing anywhere in the thesis should bear appropriate numbers. if a figure in Chapter 3 happens to be the fourth then assign 3. Identical rules apply for tables except that the word Figure is replaced by the word Table. Please submit in white color page.1 (continued) placed centrally and underlined. by downloading it from the site. Do not use different colors. Use logo of University. The rule for assigning such numbers is illustrated through an example. The caption for the sub-division should immediately follow the number assigned to it. For example sub-division 4 under division 3 belonging to chapter 2 should be numbered as 2.3. the first letter in the paragraph being offset from the left hand margin by 20 mm. for example read Table 2.3. but no line should be drawn underneath an unfinished table.
.spaces below the last line of the preceding paragraph.
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A PROJECT REPORT
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In partial fulfillment for the award of the degree Of
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MASTER OF BUSINESS ADMINISTRATION
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