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COMPUTER HARDWARE SEVICING NC II
Unit of Competency: INSTALL COMPUTER SYSTEMS AND NETWORKS Module Title: INSTALLING COMPUTER SYSTEMS AND NETWORKS
Technical Education and Skills Development Authority
SOUTHERN ISABELA COLLEGE OF ARTS AND TRADES Santiago City
• • • • • • • • Active Hubs – amplify or boost signals Anti-Static – A product that prevents the build up of static electricity BIOS – Basic Input/Output System, chip that controls the most basic functions of the computer and performs a self-test every time you turn it on. Flash drive– RAM that can retain data without electrical power. It is widely used for BIOS chips and for digital camera and digital music storage. Graphic tablet – objects are drawn using a pen or a puck. The puck is technically a tablet cursor, not a mouse. Goggles – A large spectacles, with shields around the rims, for protecting the eyes from dust, excessive light, wind, etc. Hard-disk drive – is a storage device that stores billions of characters of data on a nonremovable disk. Hardware- refers to the tangible (things you can touch) components of a computer system. Hardware components are further divided into three groups namely Host – any computer whether mainframe, server, or even PC that acts as an information source on a network. Intelligent Hubs – select which path a specific signal will travel Joy Stick - a hand-held control stick that allows a player to control the movements of a cursor on a computer screen or a symbol in a video game . LAN Card – Local area network interface card. Laptop computer - A small, portable computer -- small enough that it can sit on your lap. Local Area Network- the smallest of the three network types, consist of PCs connected together within a limited area, such as within the same building, floor or department. Mainframe: A powerful multi-user computer capable of supporting many hundreds or thousands of users simultaneously. Metropolitan Area Network – are network that spans no more than 50 miles. It is design to connect LANs spanning a town or city Minicomputer: A multi-user computer capable of supporting up to hundreds of users simultaneously. Metropolitan Area Network – is a network that spans no more than 50 miles. It is design to connect LANs spanning a town or city Motherboard – contains the CPU, BIOS, Memory, mass storage interfaces, serial and parallel ports, expansion slot and all the controllers required to control standard peripheral devices such as the display screen, keyboard and disk drive
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Modem - (Modulator-Demodulator) The modem is a device that allows a given computer to share data or otherwise a device which let computers exchange information Modular Hubs – are popular in networks because they are easily expanded and always have management option. It is purchased as chassis, or card cage, with multiple card slots, each of which accepts a communication card, or module Multimedia - is the combination of different types of communication media (sound, print, video, and so on) Multitester- is an instrument use to measure voltage, current and resistance. NIC – Network Interface Card – The PC expansion board that plug into a personal computer or server and works with the network operating system to control the flow of information over the network. Network – is a communications system connecting two or more computers. Network Bridge – divides network into smaller, more manageable sections helping reduce network traffic. Network Hub - a hardware device that all PCs on a network are connected to by cabling. The hub manages receiving and transmitting data from networked services. Network Server- is a powerful computer whose sole purpose is to serve network clients. Network Switch – It helps determine how data moves over large networks. Notebook computer An extremely lightweight personal computer that weighs weigh less than 6 pounds and are small enough to fit easily in a briefcase. OHS – Occupational Health and Safety Operating System (Os) -software that controls the allocation and use of programs and data that a computer uses. Passive Hubs – simply connects various cables Personal computer: A small, single-user computer based on a microprocessor. Port hub /Port – is a connector on the back of a computer or other device. A port is either a serial port or a parallel port. Peers- mean any computer sharing the same protocol layer with another computer. Protocol – refers to the specific standards governing the sending and receiving of data. Repeater– a device that strengthen signals and allow then to stay clear over longer distances. Printer - It is a piece of hardware that produces a paper copy (also known as ‘hardcopy’) of the information generated by the computer. RAM – Random Access Memory, is a primary memory. This memory is used inside the computer to hold programs and data while it is running. RJ 45 – is the connector plugged into the NIC ports on computers and often connecting the main networking hardware together.
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it is an input device that read text or illustration printed on paper. but are otherwise equivalent to notebook computers. 1. USB – Universal Serial Bus. translates the information into a form that a computer can use.camera using videotape: a camera that records onto videotape Wide Area Network – used to distribute information thousand of miles among thousands of users. • • • • • 1. Software applications. scanner. Server – is a part of a network. usually by short lengths of cable. 1. and Multimedia in Windows 2000. mouse. Typically. perform work.enables you to perform specific tasks. Stackable Hubs – work just like standalone hubs. Static – The discharge of electricity between two objects with different electrical potential Sub notebook computer . Scanner. It is usually include some method of linking them to other standalone hubs for network expansion. Standalone Hubs – are single products with a number of ports. called Sounds. or entertain yourself. a hardware interface for low-speed peripherals such as the keyboard.is any network computer that connects to and request resources from a network • • • • • • • • • • . sub notebook computers have a smaller keyboard and screen.• • Router – a device that forwards data packets between Local or Wide Area Network groups.A portable computer that is slightly lighter and smaller than a full-sized notebook computer. joystick. for configuring the system’s sound card. UTP – (Unshielded Twisted Pair) least expensive and most popular network media. printer and telephony devices. Sound Device Driver Installer / Sound and Audio Devices – A windows XP Control Panel applet. Wireless Hubs– are hubs designed for the home Workstation. It is a special computer that users on the network can asses to carry out a particular job. except that several of them can be “stacked” (connected) together.solve problems. Software – programs and data that a computer uses. Video Camera .
family members. health and welfare of people engaged in work.1-1 OHS Policies and Procedures Learning Objective: After reading this INFORMATION SHEET. 3. verify that the standby power light-emitting diode (LED) on the system board has turned off. As a secondary effect. perform the following steps in the sequence indicated: 1. The basis for this process begins with your Occupational Health and Safety Policies. including personal computers and peripherals. 2. Doing so reduces the potential for personal injury or shock. including occupational medicine. Safety practices should be learned early and always adhered to when working with any electrical device. Personal Safety While Working Along With PC’s While working inside your computer. and other members of the public who are impacted by the workplace environment. customers. NOTE: Before disconnecting a peripheral from the system or removing a component from the system board. Turn off the computer and all peripherals. such as the metal around the card-slot openings at the back of your computer. The following are some precautionary measures to take before working with any computer equipment: Before you start to work on the computer. suppliers. The goal of all occupational health and safety programs is to foster a safe work environment.INFORMATION SHEET 1. employers. . occupational (or industrial) hygiene. safety engineering. it may also protect co-workers. but also for the devices themselves. Disconnect the computer and peripherals from their electrical outlets. Touch an unpainted metal surface on the computer chassis. This is for the protection of not only the people working with them. and you or others can be injured or even killed if you don’t follow proper safety guidelines when working along PC’s. Occupational Health and Safety Policy Occupational health and safety is a cross-disciplinary area concerned with protecting the safety. chemistry. YOU MUST be able to identify and apply OHS policies and procedures in Computer Hardware Servicing. nearby communities. health physics. do not attempt to service the computer except as explained in this guide and elsewhere in product documentation. Computer equipment can be dangerous. It may involve interactions among many subject areas. Also disconnect any telephone or telecommunication lines from the computer. public health. Always follow the instructions closely. before touching anything inside your computer.
In addition. 1. be sure to shut it down properly. 3. • • • • Do not work on components that are plugged into their power source. 8.1.1 Directions: Identify at least 10 Occupation health and Safety (OHS) policies and procedures in CHS. Remove all jewelry when working inside any computer related equipment. 10.While you work. • Don’t eat or drinks while working. 2. 9. 7. 5. 4. Did the Trainee overall performance meet the required evidence/standard? Yes No . periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components. Self Check 1. Additional Safety tips: • Wear shoes with non-conductive rubber soles to help reduce the chance of being shocked or seriously injured in an electrical accident. Do not turn it off with the case switch. 6. Be sure not to mix electronic components and water. • When you shut down your computer. it is recommended that you periodically review the safety instructions in your System Information Guide. Do not remove expansion cards from a computer when it is turned on.
Do not remove expansion cards from a computer when it is turned 7.1-1 10 Occupation health and Safety (OHS) policies and procedures in CHS. 1. before touching anything inside your computer 3. When you shut down your computer. Turn off the computer and all peripherals 4. Touch an unpainted metal surface on the computer chassis. Disconnect the computer and peripherals from their electrical outlets. . such as the metal around the card-slot openings at the back of your computer.ANSWER KEY 1. Do not turn it off with the case switch. on. 2. Wear shoes with non-conductive rubber soles to help reduce the chance of being shocked or seriously injured in an electrical accident. Do not work on components that are plugged into their power source. Be sure not to mix electronic components and water. 9. 6. Remove all jewelry when working inside any computer related equipment. 8. Wear anti static materials. 5. be sure to shut it down properly. 10.
Single unit Single unit PCs (also known as all-in-one PCs) are a subtype of desktop computers. Functions and Characteristics Of PC Hardware Components Learning Objective: After reading this INFORMATION SHEET. Functions and Characteristics of PC Hardware Components Types of Computer Workstation A workstation is a high-end personal computer designed for technical or scientific applications. they are commonly connected to a local area network and run multi-user operating systems. which combine the monitor and case of the computer within a single unit. Concepts. Desktop computer Desktop computers come in a variety of styles ranging from large vertical tower cases to small form factor models that can be tucked behind an LCD monitor. is a small personal computer designed for portability. Intended primarily to be used by one person at a time. desktop computers. the term 'desktop' refers specifically to a horizontally-oriented case.1-2 Basic Terms. .INFORMATION SHEET 1. lean-function. usually intended to have the display screen placed on top to save space on the desk top. Nettop A subtype of desktops. YOU MUST be able to identify the Basic Terms. Most modern desktop computers have separate screens and keyboards. In this sense. Laptop A laptop computer or simply laptop. also called a notebook computer or sometimes a notebook. called nettops. Concepts. was introduced by Intel in February 2008 to describe low-cost.
Ultra-Mobile PC The ultra-mobile PC (UMPC) is a specification for a small form factor of tablet PCs. It may have the capability to run an alternative operating system like NetBSD or Linux. Current UMPCs typically feature the Windows XP. video player. or a fingertip.Netbook Netbooks (also called mini notebooks or subnotebooks) are a rapidly evolving category of small." that is. It is connected to a television or a television-sized computer display and is often used as a digital photo. Pocket PC A pocket PC is a hardware specification for a handheld-sized computer (personal digital assistant) that runs the Microsoft Windows Mobile operating system. Windows Vista. Tablet PC A tablet PC is a notebook or slate-shaped mobile computer. they are often marketed as "companion devices. first introduced by Pen computing in the early 90s with their PenGo Tablet Computer and popularized by Microsoft. light and inexpensive laptop computers suited for general computing and accessing web-based applications. music. . It has many of the capabilities of modern desktop PCs. to augment a user's other computer access. TV receiver and digital video recorder. Windows 7. instead of a keyboard or mouse. It was developed as a joint development exercise by Microsoft. Its touchscreen or graphics tablet/screen hybrid technology allows the user to operate the computer with a stylus or digital pen. Home theater PC A home theater PC (HTPC) is a convergence device that combines the functions of a personal computer and a digital video recorder. Intel. among others. and Samsung. or Linux operating system and low-voltage Intel Atom or VIA C7-M processors.
Optical disc drive 7. 14. Secondary storage (Hard disk) 8. Expansion cards (graphics cards. In older computers this circuitry was formerly on several printed circuit boards. is the primary circuit board within a personal computer. is that part of a computer which executes software program instructions. Primary storage (RAM) 4. or form factors. 13. 10. 16. . CPU (Microprocessor) 3. also referred to as systemboard or mainboard. or CPU. Power supply 6.) 5. Motherboard Computer case 9. Processor The central processing unit. 11. etc. Motherboard The motherboard. with a fan attached via heat sink. although other materials such as wood and plastic have been used. 12. Scanner 2. Cases can come in many different sizes. Cases are usually constructed from steel or aluminium. Nearly all PCs contain a type of CPU known as a microprocessor.HARDWARE An exploded view of a modern personal computer and peripherals: 1. but in PCs is a single integrated circuit. 15. Speakers Monitor System software Application software Keyboard Mouse External hard disk Printer A computer case is the enclosure that contains the main components of a computer.
Visual display unit A visual display unit (or monitor) is a piece of electrical equipment. which displays viewable images generated by a computer without producing a permanent record. usually separate from the computer case. and is an essential part of the modern computer.Main memory A PC's main memory is fast storage that is directly accessible by the CPU. They are the primary devices of inputting text. the prevailing form of mass storage in personal computers is still the hard disk. graphics adapter or video adapter . a keyboard is an arrangement of buttons that each correspond to a function. Mouse . Keyboard In computing. or number.otherwise called a graphics card.processes and renders the graphics output from the computer to the computer display. Although flash memory has dropped in cost. and is used to store the currently executing program and immediately needed data. they do require power to perform read and write functions during usage. Hard disk Mass storage devices store programs and data even when the power is off. letter. Video card The video card .
Scanner. translates the information into a form that a computer can use. computer circuit board or card that is computer so that it can be connected to a Modem . Computer communications • Internal modem card • Modem • Network adapter card • Router Common peripherals and adapter cards • Headset • Joystick • Microphone • Printer • Scanner • Sound adapter card as a separate card rather than located on the motherboard • Speakers • Webcam • • LAN Card – is a network interface card. joystick.A Mouse on a computer is a small. This is a installed in a network. Other components Mass storage All computers require either fixed or removable storage for their operating system.it is an input device that read text or illustration printed on paper. programs and user generated material. a hardware interface for low-speed peripherals such as the keyboard.it is a piece of hardware that produces a paper copy (also known as ‘hardcopy’) of the information generated by the computer. printer and telephony devices. . Formerly the 5¼ inch and 3½ inch floppy drive were the principal forms of removable storage for backup of user files and distribution of software. click on. scanner. mouse. slidable device that users hold and slide around to point at. The modem to share data exchange • • • Printer .(Modulator-Demodulator) is a device that allows a given computer or otherwise a device which let computers information USB – Universal Serial Bus. and sometimes drag objects on screen in a graphical user interface using a pointer on screen.
It is widely used for BIOS chips and for digital camera and digital music storage. chip that controls the most basic functions of the computer and performs a self-test every time you turn it on. This memory is used inside the computer to hold programs and data while it is running. Flash drive– RAM that can retain data without electrical power.• RAM – Random Access Memory. • • • Video Camera .camera using videotape: a camera that records onto videotape . BIOS – Basic Input/Output System. is a primary memory.
Work Station B. Laptop D. It is a small personal computer designed for portability. A. Laptop D. are built in to a single unit. It is the enclosure that contains the main components of a computer. It is a hardware specification for a handheld-sized computer (personal digital assistant) that runs the Microsoft Windows Mobile operating system. A. Usually all of the interface hardware needed to operate this computer. It is also referred to as systemboard or mainboard. 1. Hard Disk 8. CPU C.. Intended primarily to be used by one person at a time. Laptop D. such as USB ports (previously parallel and serial ports). light and inexpensive laptop computers suited for general computing and accessing web-based applications A. Nettop C. Mother Board B. Nettop C. Work Station B. Work Station B. graphics card. Pocket PC 5. Tablet PC 3. etc.1-2 Multiple Choice Direction: Choose the best answer of the given choices. Home theater PC C. Tablet PC 2. It is the part of a computer which executes software program instructions. Mother Board B. Home theater PC C. sound channel. Pocket PC 6. they are commonly connected to a local area network and run multi-user operating systems. Work Station D. Work Station B. It is a high end personal computer designed for technical or scientific applications. A. . and is the primary circuit board within a personal computer. It is also called mini notebooks or subnotebooks and are a rapidly evolving category of small. Home theater PC C. Computer Case C. Laptop D. A. Use a separate sheet of paper in answering. It is a convergence device that combines the functions of a personal computer and a digital video recorder. Netbook B. Hard Disk 7.Self Check 1. Tablet PC 4. Processor D. A. Processor D. A.
Memory B. 6.A. Identification Directions: Identify the following computer components Use a separate sheet of paper in answering. Printer D. Processor D. Hard Disk 10. A. CPU C. CPU C. CPU C. 2. Memory B. 7. A. usually separate from the computer case. Hard Disk 9. 9. Video card D. 4. . Mother Board B. It processes and renders the graphics output from the computer to the computer display. 10. Monitor B. which displays viewable images generated by a computer without producing a permanent record. 3. 5. 1. 8. It is a piece of electrical equipment.
D 5. A 9. B 4. MULTIPLE CHOICE 1. B 7. B 8.ANSWER KEY 1. C 3. A 2. Scanner . C 10.1-2 A. D IDENTIFICATION Monitor Video card Hard Disk Memory/ RAM Mother Board Processor Keyboard Mouse Printer 10. A 6.
and middleware which controls and co-ordinates distributed systems. SOFTWARE A screenshot of the OpenOffice. which interface with hardware to provide the necessary services for application software.1-3 Structure of Operating System Learning Objective: After reading this INFORMATION SHEET. The term includes application software such as word processors which perform productive tasks for users. 2009. Microsoft Windows Windows 7. procedures and documentation that perform some tasks on a computer system. .[not in citation given] The most recent client version of Windows is Windows 7 and Windows Server 2008 R2 which was available at retail on October 22. the latest client version in the Microsoft Windows line Microsoft Windows is the collective brand name of several software operating systems by Microsoft. Operating system An operating system (OS) manages computer resources and provides programmers with an interface used to access those resources.INFORMATION SHEET 1. system software such as operating systems. Microsoft first introduced an operating environment named Windows in November 1985 as an add-on to MSDOS in response to the growing interest in graphical user interfaces (GUIs). YOU MUST be able to be familiar with the structure of Operating System.org Writer software Computer software is a general term used to describe a collection of computer programs.
all of which may be used by applications but which are not directly of interest to the end user.is the programs and data that a computer uses.. and redistributed by anyone. and sold by Apple Inc. Mac OS X is a Unix-based graphical operating system. Network OS Software Network-are multiple computers linked together to make simultaneous information sharing and exchange by multiple users. . Applications GIMP raster graphics editor A computer user will apply application software to carry out a specific task. network connectivity. Unlike its predecessors. marketed. started in 1991 by Linus Torvalds. The name "Linux" comes from the Linux kernel. Linux A Linux distribution (Kubuntu) running the KDE 4 desktop environment. Linux is a family of Unix-like computer operating systems.Mac OS X Mac OS X Snow Leopard desktop Mac OS X is a line of graphical operating systems developed. System software supports applications and provides common services such as memory management. or device drivers. • • Software applications Software . used. which had been Apple's primary operating system since 1984. Linux is one of the most prominent examples of free software and open source development: typically all underlying source code can be freely modified. Mac OS X is the successor to the original Mac OS.
It is the collective brand name of several software operating systems by Microsoft.1-3 A. SELF CHECK 1. It is a general term used to describe a collection of computer programs. Utility D. Application 5. Software C. 1.. B . A. Windows D. Linux B. and Multimedia in Windows 2000. and sold by Apple Inc. It manages computer resources and provides programmers with an interface used to access those resources. Operating System B. Mac OS X C. Software C. It is one of the most prominent examples of free software and open source development operating system. Utility D. A. Application 3. Linux B. A. Hardware B. marketed. Multiple Choice Direction: Choose the best answer of the given choices.1-3 1. Mac OS X C. Use a separate sheet of paper in answering. procedures and documentation that perform some tasks on a computer system. Application 4. Software C. Utility D. Windows D. Application ANSWER KEY 1. A. It is a line of graphical operating systems developed. for configuring the system’s sound card. Application 2. A.• Sound Device Driver Installer / Sound and Audio Devices – A windows XP Control Panel applet. Linux B. called Sounds.
When you use this utility to modify the system configuration.1-4 System Configuration / Settings of computer system and devices Learning Objective: After reading this INFORMATION SHEET. Also. Event Logging. When you use this method. You must be logged on as an administrator or as a member of the Administrators group to use the System Configuration utility. This process reduces the risk of typing errors that you may make when you use any text editor. Method 1: Diagnostic and Selection startup modes Diagnostic startup Diagnostic startup enables Windows to determine the basic device drivers and software to load when you start Windows. System Configuration System Configuration Utility overview The System Configuration utility automates the routine troubleshooting steps that Microsoft Customer Support Services professionals use when they diagnose system configuration issues. you permanently delete all restore points for the System Restore utility. A 4. Read each method carefully to understand the consequences of each method. YOU MUST be able to be familiar with System Configuration / Settings of computer system and devices.ini file • Programs that are set to load during the startup process (these programs are specified in the Startup folder and in the registry) • Environment settings • International settings There are two methods for troubleshooting configuration issues by using the System Configuration utility. B 5. you can easily reset or change the configuration settings in Windows to include preferences for the following files and settings: • The System. C INFORMATION SHEET 1. Plug and Play. When you use the System Configuration utility.2. you can select check boxes to eliminate issues that do not apply to your configuration.ini file • The Boot. A 3. and Error Reporting. Note Do not use this method if you want to save your restore points for System Restore . the system temporarily disables Microsoft services such as Networking.ini file • The Win. such as Notepad.
Restart your computer. some items are still loading from that configuration file when you restart the computer. and then click OK. you can enable or disable individual settings in the file that has the tab for that file in the System Configuration utility. Plug and Play. and then click OK.INI option button. 3. Change individual file settings If you know the different settings in each configuration file. To perform a selective startup. Click Start. Click OK. the configuration file is processed when you restart the computer. Services. type msconfig. 2. Click Start. click Diagnostic Startup.ini. 6. On the General tab.ini file • Load System Services • Load Startup Items By default. Boot. 3. Repeat steps 1 through 5 until you find the problem. and you cannot select the check box because it appears dimmed. Selective startup Selective startup enables you to select the files and the settings that you want the computer to load when you restart the computer. and you cannot select the check box because it appears dimmed. the configuration file is not processed when you restart the computer. 4. click Run.ini and Win. Event Logging. 2. follow these steps: 1. follow these steps: 1. Repeat steps 1 through 5 until you find the problem. 6. Win. • When the check box is selected.INI and WIN. 2. Click a tab: System.ini. click Run. follow these steps: 1. type msconfig. Select from the following options: • Process System. Select or clear the available settings. Click OK. 5. type msconfig. You also permanently delete all restore points for the System Restore utility. • When the check box is not selected. 5. and then click OK. the configuration file is not present on the computer.ini File • Process Win. 4. click Selective Startup. Do not clear this check box if you want to keep your restore points for System Restore. Note When you clear the Load System Services check box.ini. Click Start. If the problem does not occur. or if you have to use a Microsoft service to test a problem. • You cannot change the Use Original BOOT. To prevent individual items in a configuration file from loading when you restart your computer. Select or clear the available settings. no options are selected.ini options The SYSTEM. • When you clear the check box. To perform a diagnostic startup. On the General tab. Restart your computer. Restart your computer. and then click OK. click Run. use Selective startup mode to try to find the problem by turning individual services and startup programs on or off. or Startup. you disable Microsoft services such as Networking. The following actions apply to these options: • When you select the check box. and Error Reporting.or if you must use a Microsoft service to test a problem.INI tabs in the System Configuration utility have the following options: . System. 3.
In the System Configuration Utility dialog box. 4.ini file. and type your entry. Click Expand.INI tabs. click Browse From to locate the Windows XP . click Run. If you are prompted to restart the computer.INI and WIN. type the path of the folder to which you want to extract the new file. the Selective Startup option on the General tab is automatically selected.ini or in the Win. 6. and then click OK. Restart your computer. To disable an option so that it does not load at startup. click Expand File. 2. Click Start. and then click OK. 7. Or. the System Configuration utility temporarily removed the lines. Click Start.cab file. In the File to restore box. return to a normal startup. In the Restore from box. • Move Up and Move Down buttons enable you to move through the different options when you do not have a mouse. extract the individual Windows file from the CAB files. follow these steps: 1. On the General tab. Or. To perform a system restore. 4. On the General tab. 2.ini or in the Win. click OK. click Normal startup. type msconfig. type msconfig. Click Start. click Run. Return to normal startup After you complete your troubleshooting and fix your configuration. • The New button enables you to create a new entry in the System. To enable an option so that it loads at startup. Method 2: System restore You can use the System Configuration utility to perform a system restore. follow these steps: 1. 3. Click the button. There are three possible restore points: • System checkpoints that Windows schedules • Manual restore points that you specify with the System Configuration utility • Installation restore points that occur before you install a program or a service You can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. Click the button. Note The Windows XP . click Browse To to locate the folder that you want. and then click the Disable button.cab files are stored in the I386 folder on the Windows XP installation CD.ini file. • Note When you click to clear a check box for an item or a line. Click OK. In the Save file in box. When a check box is unavailable on the SYSTEM. .Check boxes enable you to enable or to disable an option. 5. clear the check box or select the option. To do this. • The Edit button enables you to edit an existing line in the System. This may also help determine the cause of the configuration error. click Run. and then click the Select button. click Restart. Follow these steps: 1. select the check box or select the option. type msconfig. and edit the line. type the path of the Windows XP . type the name of the file that you want to restore.cab file from which you want to restore the file. 3. and then click OK. Manually extract a file If you have to fix a corrupted file.
Repeat steps 1 through 8 until you fix your configuration issue. 9. or through symptoms that may not seem . primary IDE controller. especially older ones. Tip: It is always a good idea. To start the system restore. others can be extremely difficult to find and correct. In addition. 5. keyboard. and then click Next. Some conflicts can be very easy to recognize. Close all other programs. one of the major issues with system resources is configuring your system's devices so that they don't interfere with each other. 6. with an operating system that supports it. is done by hardware on the device itself. usually on the circuit board of the device. 4. Select a system checkpoint or an installation restore point. to record the system configuration for future reference • • • Resource Conflicts and Conflict Resolution As discussed in several other areas of this section. When more than one device attempts to use the same resource. There are several different ways that are generally used to set or change resource settings for devices: • Hardware Settings: Resource assignments on some cards. On the General tab.2. The Nature of Resource Conflicts Resource conflicts can manifest themselves in several different ways. 8. 7. it is generally best not to change (or try to change) the resource settings for standard devices like IDE hard disk controllers unless you both really know what you are doing and there is a compelling reason to change them. Plug and Play is an attempt to eliminate the large amount of work in assigning resources to devices and resolving conflicts. Calendar dates in bold are possible restore points. because they manifest themselves indirectly. PS/2 mouse. and then click Next. although it makes more sense for some devices than for others. Click the most recent one to view system restore information. Your computer restarts. once you have your system configured in a way that makes sense and works for you. 3. Software Configuration Programs: Many newer cards are configured using special software config programs that come with them. Plug and Play: Newer devices that subscribe to the Plug and Play standards can be automatically configured under certain conditions when used in a machine that supports Plug and Play. click Next. floppy disk controller. Most system devices are like this. Others can generally be changed. This involves changing the settings of jumpers and switches. click Launch System Restore. Assigning Resources to Devices Many devices have fixed resource assignments that cannot be changed. Select Restore my computer to an earlier time. video card. to tell it what resources to use. The following devices usually have hard-coded resource settings that cannot be changed: system devices. the result is a resource conflict.
or very hard if you do not. Settings. display and sound. system crashes can be caused by many non-resource-related factors.This will open the Add Hardware Wizard which will search your computer for new hardware that you have installed when Windows does not recognize it on its own. particularly while using a peripheral device. this is where you will do it. • • • • • As you can see. Some of these may be consistent and repeatable. • Errors and crashes of applications for no apparent reason. monitoring performance. Noise or other problems from sound cards. Now we will go over the functions of the various Control Panel icons so you can get an idea of what they are for and how you can use them to improve your Windows experience. Administrative Tools . To get to the Control Panel click on Start and then Control Panel or Start. Control Panel depending on what Start Menu you are using. Change the resource settings on one or more of devices so they are no longer conflicting. Here are some of the ways that resource conflicts manifest themselves. if you just added a new peripheral to your PC and a resource conflict is indicated. Other versions of Windows have a Control Panel as well but we will focus on Windows XP since that is what the majority of Windows users use. This can be easy to do if you know where to start looking.Here you can change settings for your keyboard. editing your security policy and administering your computer's services. In general. while others may be intermittent: System hangs or lockups.to have anything to do with the device causing the problem. Add Hardware . but many do not. You should always uninstall software rather than delete it from your hard drive. . Resource Conflict Resolution If you suspect a resource conflict in your PC. the new device is almost certainly involved somehow. you of course need to resolve this conflict.This section of your Control Panel is used for administrative functions such as managing your computer. Identify the conflicting devices. or at least where to start looking. There are some general steps that can be followed to fix this sort of problem. you can probably figure out what the problem is. well. the Using the Windows XP Control Panel The Control Panel in Windows XP is where many of your administrative and configuration tools are located. If your mouse works until you try to use your modem. Add or Remove Programs .If you need to install or uninstall any software on your computer. For example. Junk being printed on your printer. (Memory) parity errors on parity-enabled systems. Accessibility Options . some of these obviously point to a resource problem. mouse. The mouse pointer hanging and refusing to move. or moving in a stuttering fashion. In very brief terms the steps are: • • • Determine what all the devices in the system are using for resources.
Folder Options .The Fonts applet allows you to add. button assignment and scrolling. It will show you what fonts are installed in your system. The Dialing Rules tab allows you to change settings for things such as dialing a number to get an outside line and setting up carrier codes for long distance and using calling cards. Here is where you can select your background wallpaper and setup your screensaver. It will take you to the same place as if you were to right click My Network Places and choose properties. steering wheel or any other type of game controller you can use this section to add. The Modems tab allows you to add. Display . Internet Options . Bluetooth Devices .The display settings allow you to change the way things appear on the screen. time and regional settings here. Keyboard . connections and security among other things. There is also a New Connection Wizard to help you setup a new connection. .Automatic Updates .If you use Internet Explorer for your web browser you will go here to change settings such for history.If you are using any Bluetooth devices on your computer here is where you can add. Mail .This one explains itself. Game Controllers . remove and manage them. The advanced tab allows you to assign a password to bringthe computer out of standby and tell the computer what to do when the power or sleep buttons are pressed. You can also change your mouse pointers and effects as well as view details about your mouse. It will show all of your active network. You can adjust items like the screen resolution and color depth. Power Options .If you have a modem installed on your system and use it for dialup connections or faxing you can change the settings here. You can even create your own schemes and save them. remove and changed the properties for installed modems.Here is where you adjust the power settings of your computer.This is where you can adjust the way you view your files and folders from within My Computer or Windows Explorer. Fonts .Here you can adjust your mouse setting for features such as double click speed. remove and troubleshoot the devices.This item is where you can check and adjust your network connection settings. This area can also be accessed from the display properties settings under the Screensaver tab. The Advanced tab is for setting up telephony providers. remove and manage fonts on your computer. Date and Time . You can control whether or not it downloads updates automatically or at all and when you want them installed or to ask you before installing them. If you want to enable hibernation or configure an attached UPS then you can do it here as well. Phone and Modem Options . Network Connections .If you use a joystick. dialup and wireless connections. Windows has built in power schemes for different settings such as when to turn off the monitor or hard drives and when to go into standby mode.Here is where you tell Windows how and when to update itself.Here you can adjust settings such as how fast the keyboard will repeat a character when a key is held down and the cursor blink rate. You can set your computer's date. Mouse .The Mail applet lets you adjust your properties for your Outlook or Exchange email settings.
Taskbar and Start Menu . If you want to enable remote access to your computer for Remote Desktop or Remote Assistance you can enable it here. Antivirus software can help protect your computer against viruses and other security threats. The Advanced tab lets you change settings for virtual memory (page files) and other performance settings. There is even a wizard to add new devices to make the process of installing a scanner or camera easier. Regional and Language Options . name and network status. Voice playback and recording settings are under the Voice tab.Printers and Faxes . The type of voice and speed of the speech can be adjusted here. There is also an area to change startup and recovery settings if needed. This is where you can get information about your particular sound device.The Windows Security Center checks the status of your computer for the stats of your firewall. The sounds tab lets you adjust what sounds occur for what windows events. There is an add printer wizard which makes it easy to install new printers.1 system. User Accounts .. If you need to change what device is used for playback and recording you can do it under the Audio tab. This area gives you information about your computer's configuration. date and time you can manage them here. Windows Firewall . Windows can routinely check for the latest important updates for your computer and install them automatically. You can click on the Hardware tab to view details about hardware profiles and driver signing as well as get to Device Manager. System . To troubleshoot your sound device you can use the Hardware tab. . virus protection and automatic updates.Windows provides a central place to manage your attached scanners and camera and adjust their settings. have a volume icon placed in the taskbar and tell your computer what type of speakers you are using such as a 5. For example if you have a batch file you want to run every night you can set it up here.Windows has a feature for text to speech translation where the computer will read text from documents using a computer voice that you can hear through your speakers.This item provides the ability for you to schedule certain programs to run at certain times of the day. Scanners and Cameras . To manage a printer you would simply right click it and select properties.This is where you change the setting for your taskbar and Start menu.This area is where your printers are installed and where you would go to manage their settings. You can add remove users and change the account types for users who log into your system.This is the same firewall setting described in the Windows Security Center section. Security Center .If you need to have multiple languages or formats for currency. Scheduled Tasks . With Automatic Updates. A firewall helps protect your computer by preventing unauthorized users from gaining access to it through a network or the Internet. The Volume tab has settings to mute your system. Speech Properties . It's the same area that is off of the Start menu. Sounds and Devices . You can also have it run a program at any scheduled interval you choose.If you need to manage your local computer users then here is where you need to go. There is a handy wizard to help you through the process.If you have ever right clicked My Computer and selected Properties then you have used the System feature of Control Panel.Here is where you can adjust your sound and speaker settings.
Starts Windows with basic services and drivers and the other services and startup programs that you select.1-4 . Selective startup D. You can set your computer's date. mouse. Scheduled Tasks SELF-CHECK 1. Selective startup D. Add or Remove Programs C. System B. A. Folder Options 6. Here is where you adjust the power settings of your computer. 1. Accessibility Options B.This wizard is used to help you setup a security enabled wireless network in which all of your computer and devices connect through a wireless access point. A. Here you can change settings for your keyboard. Safe Mode 3. This mode can help rule out basic Windows files as the problem. Add or Remove Programs C. This item provides the ability for you to schedule certain programs to run at certain times of the day. Use a separate sheet of paper in answering. name and network status. Date and Time D. A. Starts Windows with basic services and drivers only. Diagnostic startup C. Safe Mode 2. Starts Windows in the usual manner. time and regional settings here. Add or Remove Programs C. Add or Remove Programs C. A Scanners and Cameras B. A.Wireless Network Setup Wizard . Date and Time D. Normal Startup B. A. Power Options B. Normal Startup B. Selective startup D. Safe Mode 4. Diagnostic startup C. Add or Remove Programs C. A. display and sound. Scheduled Tasks 8. Folder Options 7. This area gives you information about your computer's configuration. Multiple Choice Direction: Choose the best answer of the given choices. Folder Options 5. Administrative Tools D. Date and Time D. Date and Time D. Accessibility Options B. A. Normal Startup B. A. Diagnostic startup C.
5. A 7. B 3. Many devices have fixed resource assignments that cannot be changed. 3. A 5. D 8. 3. C 10.1-4 1. User Accounts D. Add or Remove Programs C. 5. TRUE TRUE TRUE TRUE FALSE 6. Disabling applications that normally run at boot time might result in related applications starting more slowly or not running as expected. 2. C B. A 9. ANSWER KEY 1. especially older ones. Scheduled Tasks B. True of False 1. Resource assignments on some cards. True of False 1. This area is where your printers are installed and where you would go to manage their settings. A. 4. A. System B. A 2. If you need to manage your local computer users then here is where you need to go. User Accounts D. trouble-free system is making sure it is properly configured. Printers and Faxes B.9. Add or Remove Programs C. is done by hardware on the device itself. 2. C 4. 4. One key to a well-tuned. Newer devices that subscribe to the Plug and Play standards cannot be automatically configured. A . Scheduled Tasks 10.
INFORMATION SHEET 1.2-1
Personal Protective Equipment LEARNING OUTCOME #2 Install Equipment, Device / System
Learning Objective: After reading this INFORMATION SHEET, YOU MUST be able to be familiar and use the Personal Protective Equipment properly. Personal Protective Equipment It refers to protective clothing, helmets, goggles, or other gear designed to protect the wearer's body or clothing from injury by electrical hazards, heat, chemicals, and infection, for job-related occupational safety and health purposes. PPE can also be used to protect the working environment from pesticide application, pollution or infection from the worker (for example in a microchip factory). Students even teacher during their laboratory period should require to use of personal protective equipment. Some of these are:
Goggles – A large spectacles, with shields around the rims, for protecting the eyes from dust, excessive light, wind, etc.
Rubber Sole – A special type of shoes used to prevent electrical shock and for waterproofing and insulating purposes.
Apron – A garment worn over the front of the body as a protection for one’s cloth.
Dust Mask- A covering for the face to prevent the inhaling or absorbing dust and other chemicals
Gloves - The covering material with a separate sheath for each finger used for hand protection.
Anti-Static and Safety Precautions The little shock you experienced while you are walking across a carpeted floor or touched a door knob, table, counter or even another person is a result of static electricity. Static electricity is the discharge of electricity between two objects with different electrical potential. Humans can't feel a static shock until it is several thousand volts strong, but it takes less than 30 volts to fry a sensitive computer component, such as a stick of RAM or a processor. That's why computer technicians and home computer builders have to guard their computers against the deadly ravages of static electricity, as well as take steps to avoid injury to yourself Safety and Anti-Static Rules
• • • •
When possible, try to avoid working in carpeted areas. Carpeting greatly increases static buildup within your body. Always use an anti-static wrist strap when working on a computer (except when working on monitors Always disconnect a computer from the AC power and from any powered peripherals while you are working on it. Always grasp a metal part of the computer chassis with your bare hand before you touch anything inside. Do this even if you are wearing an anti-static wristband. Always handle electronic components by a non-conducting (non-metallic) edge. Don't touch the pins or other connectors. Never plug an ATX power supply into AC power unless it is connected either to a computer's motherboard or to a dummy test load. Always use a UL-approved surge protector or an Uninterruptible Power Supply that incorporates surge and spike protection. Never eat, drink, or smoke while working on a computer.
• • • •
Self Check 1.2-1
Instruction: Match the following images to their names and uses.
Apron – A garment worn over the front of the body as a protection for one’s cloth . Gloves - The covering material with a separate sheath for each finger used for hand protection. . Goggles – A large spectacles, with shields around the rims, for protecting the eyes from dust, excessive light, wind, etc. Rubber Sole – A special type of shoes used to prevent electrical shock and for waterproofing and insulating purposes Dust Mask- A covering for the face to prevent the inhaling or absorbing dust and other chemicals
with shields around the rims.2-1 PPE . Goggles – A large spectacles. excessive light. Gloves . etc. Rubber Sole – A special type of shoes used to prevent electrical shock and for waterproofing and insulating purposes Dust Mask.The covering material with a separate sheath for each finger used for hand protection. for protecting the eyes from dust.Apron – A garment worn over the front of the body as a protection for one’s cloth . wind.A covering for the face to prevent the inhaling or absorbing dust and other chemicals ACTIVITY SHEET 1. .
Performance Objective: The will be divided into groups. Each group has their own respective leader. The group will prepare a skit regarding personal protective equipment. After the activity they will be assessed thru the given Performance Criteria Checklist below:
Did you… 1. Clearly identified personal protective equipment. Utilized actual tools/device in performing the skit. 3. Applied safety precautions during the play. 4. Gave more critical thinking on the personal protective equipment. Cooperatively performed the play.
INFORMATION SHEET 1.2-2
Introduction to Computer Operating System Learning Objective: After reading this INFORMATION SHEET, YOU MUST be able to be familiar with the different operating systems, navigate on the different OS components and install Operating system and device drivers. Operating System (Os) • is a software that manages computer resources and provides programmers/users with an interface used to access those resources. • is a layer of software which takes care of technical aspects of a computer's operation. It shields the user of the machine from the low-level details of the machine's operation and provides frequently needed facilities.
Below is a listing of common operating systems available today, and who developed them. Operating system Corel Linux Linux MAC OS 8 MAC OS 9 MAC OS 10 MAC OS X Mandrake Linux MS-DOS 1.x MS-DOS 2.x MS-DOS 3.x MS-DOS 4.x Developer Corel Linux Torvalds Apple Apple Apple Apple Mandrake Microsoft Microsoft Microsoft Microsoft Operating system MS-DOS 5.x MS-DOS 6.x Windows 2000 Windows 2003 Windows 95 Windows 98 Windows CE Windows ME Windows NT Windows Vista Windows XP Developer Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft
The Purpose of an Operating System The operating system (OS) controls almost all functions on a computer. Roles of an Operating System All computers rely on an operating system (OS) to provide the interface for interaction between users, applications, and hardware. The operating system boots the computer and manages the file system. Almost all modern operating systems can support more than one user, task, or CPU. The operating system has four main roles: Control hardware access Manage files and folders Provide user interface Manage applications
Characteristics of Operating Systems Control hardware access OS automatically discovers and configures PnP hardware File and folder management User interface Command line interface (CLI) Graphical user interface (GUI) Application management Open Graphics Library (OpenGL) DirectX
The Types of Operating Systems Command Line Interface (CLI): The user types commands at a prompt.
Graphical User Interface (GUI): The user interacts menus and icons.
Most operating systems include both a GUI and a CLI. Compare Operating Systems Terms often used when comparing operating systems: Multi-user – Two or more users can work with programs and share peripheral devices, such as printers, at the same time. Multi-tasking – The computer is capable of operating multiple applications at the same time. Multi-processing – The computer can have two or more central processing units (CPUs) that programs share. Multi-threading – A program can be broken into smaller parts that can be loaded as needed by the operating system. Multi-threading allows individual programs to be multi-tasked. Real Mode Executes only one program at a time Addresses only 1 MB of system memory at a time Directly accesses memory and hardware Subject to crashes Available to all modern processors Only used by DOS and DOS applications
only the virtual machine is affected OS provides virtual machine to host the code and protect the PC Compare Operating Systems . and I/O transfers Each program is assigned a space in memory Computer is protected from program errors Virtual Real Mode Allows a real-mode application to run within a protected-mode operating system Creates virtual machines for each program that runs in real mode Each virtual machine receives 1 MB of memory and access to hardware In the event of a program error.Protected Mode Has access to all memory Can manage multiple programs simultaneously Allows the system to use virtual memory Provides 32-bit access to memory. drivers.
and others UNIX A desktop OS has the following characteristics: Supports a single user Runs single-user applications Shares files and folders on a small network security Network Operating Systems (NOS) Common NOS include: Novell Netware Microsoft Windows Server Linux UNIX A network OS has the following characteristics: Supports multiple users Runs multi-user applications Is robust and redundant Provides increased security compared to operating systems with limited desktop Determine Proper Operating System To select the proper operating system: Create an accurate profile of your customer by analyzing the daily. weekly. Ubuntu. and monthly computer activities Select appropriate software and hardware to satisfy existing and future requirements What Does Your Customer Require? Office applications word processing. spreadsheets.Compare Operating Systems Desktop operating systems: Microsoft Windows: Windows XP Macintosh: Mac OS X Linux: Fedora. or presentation software Graphics applications Photoshop or Illustrator Animation applications Flash Business applications accounting. sales tracking or database Identify Minimum Hardware Requirements Customer may need to upgrade or purchase additional hardware to support the required applications and OS. contact management. A cost analysis will indicate if purchasing new equipment is a better idea than upgrading. Common hardware upgrades: RAM capacity Hard drive size Processor speed Video card memory and speed .
configuration. Installing the Operating System Reasons to perform a clean installation of an OS: When a computer is passed from one employee to another When the operating system is corrupted When a new replacement hard drive is installed in a computer Before performing a clean installation: Back up all data first Explain to the customer that existing data will be erased Confirm that all needed data has been successfully transferred Hard Drive Setup Procedures Operating system setup methods: Install an OS over a network from a server Install from a copy of the OS files stored on the hard drive Install from OS files stored on CDs or DVDs Partitioning and Formatting Hard drive must be logically divided (partitioned) File system must be created on the hard drive During the installation phase.Hardware Compatibility List (HCL) Most operating systems have an HCL. Prepare the Hard Drive The first portion of the installation process deals with formatting and partitioning the hard drive. HCL includes list of hardware that is known to work with the operating system. The file system provides the directory structure that organizes the user's operating system. HCLs can be found on the manufacturer's website. most operating systems will automatically partition and format the hard drive Hard Drive Setup Procedures A technician should understand the process related to hard drive setup. Examples of file systems: The FAT32 file system The New Technology File System (NTFS) . and data files. application. The second portion prepares the disk to accept the file system.
number. containing at least one of each (letter. and symbol) Complete the Installation When Windows XP installation completes: Computer will reboot Log in for the first time Register Windows XP and verify that you are using a legal copy of the OS Verification enables you to download patches and service packs Use Microsoft Update Manager to scan for new software and to: Install all service packs Install all patches Check Device Manager for Conflicts Look for warning icons (yellow exclamation points) Double-click to learn about the problem Click the plus (+) sign to expand the category May be able to ignore an error .Install the Operating System During the Windows XP installation the user must provide: Define currency and numerals Text input language Name of user Name of company Product key Computer name Administrator password Date and time settings Network settings Domain or workgroup information Create Administrator Account Setup creates the administrator account with the user name “administrator” Change this name to keep the administrator account secure Only use the administrator account occasionally for critical system changes Create a fictitious user account to use as a template Use secure passwords These should be a minimum of 7 characters.
and loads device drivers The Windows Registry Recognized by distinctive names. A shortened version of the Windows setup program runs Setup configures only user-specific and computer-specific settings An answer file provides data normally required during set up Boot Sequence for Windows XP Power On Self Test (POST) POST for each adapter card that has a BIOS BIOS reads the Master Boot Record (MBR) MBR takes over control of the boot process and starts NT Loader (NTLDR) NTLDR reads the BOOT.INI file to know which OS to load and where to find the OS on the boot partition NTLDR uses NTDETECT.DLL NTLDR reads the registry files and loads device drivers NTOSKRNL.EXE file and HAL.COM to detect any installed hardware NTLDR loads the NTOSKRNL. System Policies. chooses a hardware profile. BOOT.Custom Installation Options With The Microsoft System Preparation Follow these steps for disk cloning: Create a master installation on one computer Run Sysprep Create a disk image of the configured computer using third-party disk-cloning software Copy the disk image onto a server When the destination computer is booted.INI to find the boot partition NTLDR loads two files that make up the core of XP: NTOSKRNL.INI gives the user a chance to select which to use. File Associations.EXE and HAL.EXE starts the WINLOGON.DLL NTLDR reads the Registry files. or installed software are stored in the registry Each user has their own section of the registry The Windows logon process uses the registry to set the system to the state that it was in the last time the user logged in . beginning with HKEY_ Every setting in Windows is stored in the registry Changes to the Control Panel settings. Otherwise: NTLDR runs NTDETECT.EXE program and displays the Windows login screen NTLDR and the Windows Boot Menu If more than one OS is present on the disk.COM to get information about installed hardware NTLDR then uses the path specified in the BOOT.
software. REGEDIT allows users to edit the registry.EXE That program starts the Local Security Administration file. WINLOGON.EXE (Local Security Administration) LSASS. takes over It starts the login file.The Windows Registry Files The NT Kernel and Security Authority Next.EXE is the program that displays the XP welcome screen There are few differences between the Windows XP and the Windows 2000 boot process Manipulating Operating System Files After you have installed Windows XP. .EXE. LSASS. the NT kernel. you can use MSCONFIG for post-installation modifications: This boot configuration utility allows you to set programs that will run at startup. users and preferences. and to edit configuration files Manipulating Operating System Files The registry is a database that contains information and settings for all of the hardware. NTOSKRNL.
zip .ppt . It does this by accessing a copy of the registry that is created for this purpose.txt .Microsoft PowerPoint .The file is read-only A . Safe Mode – Starts Windows but only loads drivers for basic components. Last Known Good Configuration – Enables a user to load the configurations settings of Windows that was used the last time that Windows successfully started. which allows you to select how to boot Windows.Microsoft Word .doc .The file is hidden in the directory display The ATTRIB Command . Safe Mode with Networking Support – Starts Windows identically to Safe Mode and also loads the drivers for network components. The following are the most common file attributes: R .jpg . such as the keyboard and display.The file is marked as a system file and a warning is given if an attempt is made to delete or modify the file H .The file will be archived the next backup S . Describing Directory Structures Windows file system naming conventions: Maximum of 255 characters may be used Characters such as a period (.graphics format . Safe Mode with Command Prompt – Starts Windows and loads the command prompt instead of the GUI interface.Manipulating Operating System Files Pressing the F8 key during the boot process opens the Windows Advanced Startup Options menu.compression format Describing Directory Structures Each file has a set of attributes that control how the file may be viewed or altered.) or a slash (\ /) are not allowed An extension of three or four letters is added to the filename to identify the file type Filenames are not case sensitive Windows filename extension examples: .ASCII text only .
simply right-click the item and then select Properties. files. and sizes Partitions can be converted from FAT32 to NTFS using the CONVERT. XP and Classic Accessed by clicking the Start button The Start menu includes: A nested list of all installed applications A list of recently opened documents A list of other elements. FAT32 is not as secure as NTFS NTFS can support more and larger files than FAT32. but not in the reverse direction Navigating a Graphical User Interface (GUI) A GUI provides graphical representations of all the files. there . a search feature.EXE utility. including. and provides more flexible security features for folders. folders.NTFS and FAT32 FAT32 is used where files need to be accessed by multiple versions of Windows. and programs on a computer. a help center. Customizing the Desktop To customize any of these. Taskbar Recycle Bin Desktop background Window appearance The Start Menu Customized to two styles. and system settings My Computer When you right-click My Computer and select are several settings that can be customized: Computer name Properties.
by clicking the Advanced button Device Manager Used to view settings for devices in the An exclamation mark indicates a problem device computer with a . Connect to or disconnect from a network drive Right-click Properties to configure existing network connections. and other options. Hardware settings Virtual memory Automatic updates Remote access Files can also be moved and copied using My Computer Launching Applications Applications can be launched in several ways: Click the application on the Start menu Double-click the application shortcut icon on the desktop Double-click the application executable file in My Computer Launch the application from the Run window or command line To view and configure network connections. right-click the My Network Places icon. such as a wired or wireless LAN connection Control Panel Applets Display Settings Change the resolution and color quality Change wallpaper. screen saver. power settings.
and the system. This troubleshooting feature is only available with Windows XP Professional. security.Task Manager View all applications that are currently Close any applications that have stopped responding Monitor the performance of the CPU and memory View all processes that are currently running View information about the network connections running virtual Event Viewer and Remote Desktop Event Viewer Logs a history of events regarding applications. Remote Desktop Allows one computer to remotely take control of another computer. These log files are a valuable troubleshooting tool. if desired Upgrading an Operating System Upgrade Paths . Performance Settings Settings for advanced visuals and for memory virtual Add or Remove an Application Utility to install or uninstall applications Tracks installation files for future thorough uninstall.
In the Run box. the OS can roll back to a restore point. the computer will restart. Select Start > Run. Read the license agreement and click the button to accept this agreement. 6. 2. When the install is complete. The Welcome to the Windows XP Setup Wizard displays. The Windows Task Scheduler launches tasks at a specified time using a graphical interface Access the Windows Task Scheduler by following this path: Start > All Programs > Accessories > System Tools > Scheduled Tasks Examples of scheduled tasks to run ScanDisk (Windows 2000) and CHKDSK (Windows XP) check the integrity of files and folders and scan the hard disk surface for physical errors. 5. making files run faster Automatic Updates An automatic update service scans the system for needed updates. The License Agreement page displays. 3. Anti-virus software should be run to remove malware before creating a restore point. and install them when the computer is next rebooted. Preventive Maintenance Planning Components of a preventive maintenance plan: Updates to the operating system and applications Updates to anti-virus and other protective software Hard drive error checking Hard drive backup Hard drive defragmentation Schedule Tasks The DOS AT command launches tasks at a specified time using the command line interface Information about the AT command is available at this path: Start > Run > cmd Then type AT /? at the command line. Automatic update services can setup to download and install updates as soon as they are available or as required.Upgrading to Windows XP 1. When to create a restore point: Before updating or replacing the OS When an application or driver is installed Manually at any time . where D is the drive letter for the CD-ROM. If the computer crashes. type D:\i386\winnt32 and press Enter. The Upgrading to the Windows XP NTFS File System page displays. Defrag: Gathers the noncontiguous data into one place. 4. and recommends what should be downloaded and installed. The restore point utility only operates on OS and application files. Click Next. Follow the prompts and complete the upgrade. Insert the Windows XP CD. Restore Point An image of the current computer settings. Choose Upgrade to Windows XP and click Next.
which allows users to continue to work even as a backup is taking place. Decide how often the data must be backed up and the type of backup to perform. Types of Backups Description Selected files and folders Selected files and folders Selected files and folders that changed since the last backup Selected files and folders that changed since the last backup Selected files and folders that changed during the day Clear marker Yes Normal Copy No Differential No Incrementa l Yes Daily No .Backup the Hard Drive Backup tools allow for recovery of data. It is only necessary to make copies of the files that have changed since the last backup. Establish a backup strategy that will allow for the recovery of data. Use the Microsoft Backup Tool to perform backups. Windows XP uses Volume Shadow Copying.
2-2 Operating System Use a separate sheet of paper in answering. Name some of the common operating systems used nowadays. 1. 2. . Discuss the importance of Operating system .SELF-CHECK 1.
ANSWER KEY 1. 2. MS-DOS and Linux. Operating System configures and manages hardware and it helps to connect hardware and applications. .2-2 1. Windows. Common operating systems are MAC OS.
• At the Welcome to Setup screen. and then restart your computer. c. Save and restart the computer. On boot option select CD or DVD drive as your first boot & hard disk in the second. Duration 1. Connect the power cord to the power outlet. and then press F8. 4. • When you see the "Press any key to boot from CD" message. insert the Windows XP CD-ROM into your CD drive or DVD drive. b. Install Operating System using Fresh installation. • Read the End-User License Agreement. Check cable connections if it is properly connected. press ENTER to start Windows XP Setup.5 hours.Job Sheet 1. To do this. Install Necessary Drivers. Go to CMOS setup & change boot option to CD or DVD Drive a. 3.2-1 Title : Installation of Operating System Performance Objective : Given a working personal computer you are going to partition the hard disk in two. • Follow the instructions on the screen to delete. c. install Operating system & necessary drivers. create select and format a partition where you want to install Windows XP. press any key to start the computer from the Windows XP CD-ROM. format in NTFS. Supplies. • Right click My Computer • Go to Properties • Click Hardware • Open Device Manager • Right Click the device with yellow Question mark • Click Update drivers • Select No Not at this time . • Follow the instructions on the screen to complete Windows XP Setup. Note : Delete partition and create another two partition using NTFS. Switch on the AVR & UPS d. Press the Del key or F1 b. • Start your computer from the Windows XP CD-ROM. Switch on the CPU & Monitor 2. Tools & Equipment : • Working PC • OS Installer • Drivers Software • Manuals Steps/ Procedure: 1. Start Computer a.
Performance Criteria checklist Performance Criteria Checklist 1. Assessment Method: Demonstration .2-1 CRITERIA Did you….• • • • Click next Select an option if what you want the wizard to do Click next Wait until the driver will be installed. Started the computer properly Made CD/DVD Drive as first boot option Deleted partition/s Created two partition Formatted Hard disk in NTFS Installed Operating System Installed all necessary drivers Applied OHS procedures. Ye s No .
DOS for short is a collection of various programs that help control . a more common term is Operating System (OS).2-3 Software Packages and Use of Application Programs Learning Objective: After reading this INFORMATION SHEET. Software is the component of a computer system which refers to the set of instructions written in a code-that computers can understand and execute. System Software 2.INFORMATION SHEET 1. Another name for this set of instructions is program. Three Types of Software 1. Programming Language System Software. This software tells the CPU what to do. The most popular OS in use for PC microcomputer is Microsoft’s MS DOS. YOU MUST be able to use Software Packages and Application Programs. Application Software 3.
Some of the more common spreadsheet programs are Lotus 1-2-3 and. Desktop Publishing Software – This allow the user to create page makeups and do simple typesetting to produce various materials. thesauri. These are used for advanced numerical analysis and calculations. such as Math or Science or in gardening or cooking. almanacs. Linux and Apple’s OS 9. where values can be placed. Graphics Programs – These allow the creation and manipulation of graphics. and the like. such as books pamphlets. Computer Games – These are programs that simulate real games or provide entertainment and adventure to users.These are programs that simulate a paper divided into rows and columns. Popular word processors include MS Word and Word Perfect. and PageMaker. . atlases. OS 2. Spreadsheets. Photoshop. human resource management. Other operating systems are Microsoft Windows (from the early Windows 95 and 98 to the current windows Vista. Application Software. Language Software – These provide programmers with the necessary tools to write programs and instructions to computer. Presentation Software – These are programs that allow users to create electronic presentation for reports and other functions. Some of the common graphics programs are CorelDraw. and pictures. This is designed and written to perform specific personal. such as payroll. Ms Excel and Open Calculate. Example of DTP software are MS Publisher.your PC. Reference Software – These are electronic versions of various references such as encyclopedia. processing. which can later be managed and manipulated. or scientific processing tasks. Unix. • • • • • • • • • • Programming Software. Common Application software are the following: • Word Processor – This serves as an electronic typewriter and even more. and booklets. allowing their users to communicate with each other. MAC OS. Programmers use this software for making computer programs. the user can easily produce quality documents like memos and reports. reports. and Computer Aided Design (CAD) Educational Software – These include tutorials and electronic lessons that give students knowledge or training in a particular subject or skill. objects. dictionaries. Database Programs – These serve to collect a structured collection of data. Network Software – These are programs that make it possible for computers in different areas to be connected. images. With word processors. Programming software is a tool to make software using different programming languages. business. or inventory management.
Software refers to the set of instructions that computer can understand and execute. Systems software tells the CPU what to do.SELF-CHECK 1. ______ 4.2 -3 A. ______ 5. Reference software includes tutorial and electronic lessons that give students knowledge or training in a particular subject or skill. Graphics Program allow the users to execute electronic presentations for reports and other functions. Word processors are used to create special movie effects. Discuss briefly the three types of software. ______ 2. . C. Write T if the statement is true and correct and F if it is not. Use a separate sheet of paper in answering. ______ 3. ______ 1. TRUE OR FALSE.
Programming Software . False 2.2-3 A. . True or False 1. False B.to make software using different programming languages. or scientific processing tasks. Application Software – This is designed and written to perform specific personal. human resource management. YOU MUST be able to be familiar with Peripheral Devices. True 3. INFORMATION SHEET 1.ANSWER KEY 1. False 5. System Software – tells the Central processing unit what to do.2-4 Peripheral Devices Learning Objective: After reading this INFORMATION SHEET. or inventory management. business. such as payroll processing. True 4.
a device that converts sounds to electrical signals by means of a vibrating diaphragm. enhance a computer’s functions. Sound Card . Monitor B. 1. not a mouse. Joy Stick . 11. Mouse – is used for inputting commands and to manipulate objects viewed on the computer display screen. which would you install? A. 9. What do you call a device converts computer output into display images? A. and other characters into electrical signals readable by the processors. Monitor C.an output device that produces text and graphics on paper. Printer . translates the information into a form that a computer can use.a hand-held control stick that allows a player to control the movements of a cursor on a computer screen or a symbol in a video game . Peripheral devices serve specific purpose. Sound Card – enhances the computer’s sound-generating capabilities by allowing sound to be output Philips Screw Driver. 2. Digital Camera – use a light-sensitive processor chip to capture photographic images in digital form on a small diskette inserted in the camera or on flash memory chips. Write the letter of the correct answer. Processor 3. and output capabilities. Floppy disk B. 10. SELF-CHECK 1.2-4 A. Printer D.Peripheral device is any component or piece of equipment that expands a computer’s input. Speaker – plays sounds transmitted as electrical signals from the sound card.it is an input device that reads text or illustration printed on paper. Use a separate sheet of paper in answering. The puck is technically a tablet cursor. 5. Memory Chip C. 1.converts the processor’s output information into a video signal that can be sent through a cable to the monitor. Monitor – is the display device that takes the electrical signals from the video card and forms an image using points of colored light on the screen. Floppy Disk Drive B. Printer D. or add new service or additional resources. Graphic tablet – objects are drawn using a pen or a puck. storage. Keyboard – an input device that converts letters. 6. 8. 12. Video Card .Used to drive or fasten positive slotted screws through speakers 3. Which of the following is a secondary storage device? A. Scanner . Microphone . numbers. 7. If you want to enhance your computer’s capabilities. 4. Processor 2. MULTIPLE CHOICE.
a c d b c . Speaker D. Video Card What part of the main circuit board would you connect a peripheral device such as keyboard. Port C. Cable 5. You want a hard copy of your input. Video Camera ANSWER KEY 1.2-4 Multiple Choice. Expansion Slot D. Monitor B. The Bus b. which would provide you this? A. Printer C. printer or video monitor? a. Speaker D.C.
motion. stands for compact disk-read-only memory. sound card. The following is a sampling of available CD. and so on) Multimedia refers to computer system that lets the user access and interact with computerized text high resolution still graphics. CD ROM disks are created at a mastering facilities. DVD device. • • • • • • • • The Grolier Electronic Encyclopedia The Oxford English Dictionary Microsoft Bookshelf Great Cities of the World Sound Effects The Animals World Atlas Dessert Storm and others These days a desktop computer is usually a multimedia computer.2-5 Multimedia Systems Learning Objective: After reading this INFORMATION SHEET. and sound. just as audio CDs are created at a recording studio. motion visuals. YOU MUST be able to operate and use Multimedia Systems Multimedia is the combination of different types of communication media (sound. and the opportunity for interaction. Three elements in particular distinguish multimedia: sound. The name implies its application. video. print. A multimedia computer features such equipment as a fast processor. and you may also wish . with sound and graphics capability. CD-ROM is the backbone of multimedia applications. graphics card and speakers. a spinoff of audio CD technology.INFORMATION SHEET 1.
These types of presentations are being used not only in encyclopedia and other reference tools. recorder. but for selling a product or teaching a new concept. . and digital camera. sound Multimedia presentations are becoming more and more prevalent. You may even wish to add scanner.to have headphones and microphones.
upgrading and repairing our Personal Computers. Discuss the importance of multimedia in maintaining. .2-5 1. 2.SELF-CHECK 1. What is multimedia? Give examples of communication media.
INFORMATION SHEET 1. motion visuals.2-5 1. and the opportunity for interaction. and so on) Multimedia refers to computer system that lets the user access and interact with computerized text high resolution still graphics. print.2-6 Computer Hardware Learning Objective: After reading this INFORMATION SHEET. video. upgrade. motion.ANSWER KEY 1. YOU MUST be able to familiarize Computer hardware and enumerate its functions and uses. 2. Multimedia is the combination of different types of communication media (sound. and sound. Three elements in particular distinguish multimedia: sound. Since CD-ROM is the backbone of multimedia applications we now have different software applications that help the computer technician or even the user to maintain. install and repair our computers. Also to be considered the different websites from the internet thathelp us in solving and fixing related problems. .
an output device that produces text and graphics on paper NON-IMPACT PRINTER IMPACT PRINTER . Hardware components are further divided into three groups namely • Input Devices • Output devices • System Unit INPUT DEVICES. .Mouse – is a hand-clicked device used for pointing. write. An output which you can hold in your hand is called hard copy. OUTPUT DEVICES. Output devices are classified according to the output they can produce.HARDWARE Refers to the tangible (things you can touch) components of a computer system. upside down mouse. or issue commands when it touches a specially designed screen.Joystick – is an input device which is commonly used for computer games JOYSTICK LIGHT PEN . After processing the data fed into computer with the use of input devices. The modern mouse uses a ball for movement and has two to three buttons. the information must now be outputted in a form understood by human beings.Printer . .Trackball – is like a stationary. Output types such as audio and video are referred to as soft copy.Keyboard – is a standard input device of most computers MOUSE KEYBOARD . The following are output devices used.Light pen – a device used to draw. . Common input devices are the following: . Performs the two most basic computing tasks: issuing commands and entering data..
or display is used to provide soft copy output." is which personal controller MAIN CIRCUIT BOARD • • Port – is a connection from the main circuit board to a peripheral device such as a keyboard. keyboard and supporting chips.. memory sockets. the case or system cabinet is the box that houses the processor chip (CPU). the motherboard contains the bus. and CD-ROM or DVD drive. • • • The Bus. It include a power supply unit and a fan to keep the circuitry free from overheating. Modem – a device that sends and receives data over telephone lines to and from computers. The CPU – The CPU is the computer’s processor. CPU and coprocessor sockets. • The Main Circuit Board . Modem THE SYSTEM UNIT. In a computer.Also called the "system the main printed circuit board in an electronic device. Ports are arranged at the rear of the main circuit board. a printer or a video monitor. Expansion Slot – is a receptacle inside a computer or other electronic system that accepts printed circuit boards. contains sockets that accept additional boards. controller and storage device Case and Power Supply – is also known as the system unit. The port is also called an interface. and the motherboard with power supply. the memory chips. as drive. Video monitors are either monochrome or colored VIDEO MONITOR SPEAKERS • • Speakers.play sounds transmitted as electrical signals from the sound card. POWER SUPPLY . board.Video Monitors – The monitor. The system unit is the part of the computer which is responsible for accepting and processing the data brought in by the input devices. It also responsible for passing the resulting information to the users via the output devices. is responsible for transporting electronic signals from place to place or specific predefined routes.
and is very. and provides the basic timing signal for the CPU. disk type.DISK DRIVE CD-ROM/DVD Drive . amount of memory installed. • • • • FLOPPY DISK PROCESSOR CHIP FLOPPY DRIVE • HARD-DISK DRIVE – A hard-disk drive is a storage device that store billons of characters of data on a nonremoveable disk platter. which function as the computer's primary workspace. square jacket that encases it.• • Clock – it synchronizes the operation of all parts of the PC. CMOS stands for Complimentary Metal-Oxide Semiconductor. Memory – The memory in a computer system is of two fundamental types: The main memory and the secondary memory. CMOS – stores the configuration of the PC (example the password. The "random" in RAM means that the contents of each byte of storage in the chip can be directly accessed without regard to the bytes before or after it. FLOPPY DISK – (or diskette) is as flimsy as a sheet of paper but is protected by a sturdy. very slow compared to other storage devices. typically of the dynamic RAM (DRAM) type. It has a low capacity. BIOS – The BIOS (Basic Input / Output System) is a ROM chip that provide. Secondary Memory – Secondary memory is where programs and data are kept for a long term basis. Memory cards • RAM-(Random Access Memory) is a group of memory chips. Common secondary storage devices are the floppy disk and hard disk. Compact disk or CD. HARD. current time and data).
a DVD (digital video disk. The yellow wire furnishes 12 volts of power. MODEM MODEM IDE CABLE / FLOPPY CABLES • POWER CABLES – it supplies power from the power supply to the drive. the two black wire are ground wire for each. IDE AND FLOPPY DISK RIBBON CABLE – IDE stands for Integrate Device Electronics. is a storage device that use laser technology to read data from optical disks.enhances the computers sound generating capabilities by allowing sound to be output through speakers. • VIDEO CARD SOUND CARD • • SOUND CARD . It shows how to connect an IDE cable to two devices namely the top device (master) and the bottom device (slave). MODEM – A modem is a device that sends and receives data over telephone lines to and from computers. yellow and black. the red wire furnishes 5 volts of power. It connects the processor’s output information into a video signal that can be sent through a cable to the monitor. or its more recent variant. The power cables are red. • . VIDEO CARD – is a board that is plugged into a period computer to give it display capabilities.• CD-ROM/DVD DRIVE – A CD (computer disk) drive.
3. The main memory is a software component. Write True if the statement is correct and False if it is wrong. 4. Label the following peripheral devices and give their functions. 2. B. Input devices include the keyboard and the mouse. 5.2-6 A. Processing is the manipulation by which a computer transforms data into information. The operating system is the part of the system software. 1. Use a separate sheet of paper in answering. 3. Identification. TRUE OR FALSE. 4.SELF-CHECK 1. 1. 2. .
Main memory is where programs and data are kept on along term basis. .5.
allows a given computer to share data or otherwise a device which let computers exchange information 2. Mouse – It is used for pointing and also to easily access other commands 3.ANSWER KEY 1.False 2.2-7 A network is a group of interconnected computers. Modem . INFORMATION SHEET 1.True or False 1.False LOCAL AREA NETWORKS (LANs) SYSTEMS AND CONFIGURATIONS Learning Objective: After reading this INFORMATION SHEET. you . Speaker – It play sounds transmitted as electrical signals from the sound card. Keyboard – It is primarily used in entering and editing data 4. linked for the purpose of sharing files.True 4. YOU MUST be able to crimp LAN cable. 5.True 3. configure the system and check the connectivity of your work.2-6 1. Through your computers or office network. programs and peripherals. Monitor – It displays activity inside the computer B.True 5.
The majority of networking. such as the shared files. is done using the internet standard. and edit files from other computers as if they were located on your own.can run programs. like a home. Each connection at the hub is called a port. much like spokes of a wheel or star. particularly at the corporate level. NETWORK SERVER . LOCAL AREA NETWORK • Metropolitan Area Network – is a network that spans no more than 50 miles. It is design to connect LANs spanning a town or city • Wide thousands of users. office. or group of buildings e. Three Basic Network Categories • Local Area Network. A server is the computer on the network that manages the network resources. floor or department. consists of PCs connected together within a limited area.the smallest of the three network types. At the center of the basic diagram of a wired network is either a hub or a switcher and computers are connected to the hub. METROPOLITAN AREA NETWORK Area Network – is used to distribute information thousand of miles among WIDE AREA NETWORK Network Terms: • Network Server. a school.is a powerful computer whose sole purpose is to serve network clients. programs and printers. use printers.g. such as within the same building. Local-area network (LAN) is a computer network covering a small geographic area.
Peers.is any network computer that connects to and request resources from a network Protocol – refers to the specific standards governing the sending and receiving of data. only three of these can terminate in computers.no centralized computer oversees the networks. and internet access. or even PC that acts as an information source on a network.mean any computer sharing the same protocol layer with another computer. and computers simply connect with each other in a network group to share files. It states that in a 10 Mbps. The Basic Rule The basic rule for network design is known as the 5-4-3 rule. etc. wireless access points. switches. server. Workstation. Ethernet network: • • • you can have a maximum of five cable segments between any two computers you can have a maximum of four repeaters (hubs. • Peer-to-peer . Types of Networks • server/client –use a network operating system to manage the entire work.• • • • Host – any computer whether mainframe. How to wire Ethernet Cables . printers. no server.) between any two computers of the five cable segments (maximum) between any computers.
What You Need: Required: • • • • • • CAT 5 Cable . About the RJ45 Ends: The RJ45 end is a 8-position modular connector that looks like a large phone plug. These wires are twisted into 4 pairs of wires.How to wire your own ethernet cables and connectors. Here is a diagram and pinout: RJ45 Jack and Plug Pinout . One wire in the pair being a solid or primarily solid colored wire and the other being a primarily white wire with a colored stripe (Sometimes cable doesn't have any color on the striped cable. the only way to tell is to check which other wire it is twisted around). There are a couple variations available.bulk Category 5.to cut and strip the cable if necessary Wire Stripper Cable Tester Recommend: About the Cable: Here is what the internals of the cable look like: Internal Cable Structure and Color Coding Inside the cable. each pair has a common color theme. 5e or 6 cable RJ45 Crimper for RJ45 Wire Cutters . there are 8 color coded wires.
Some interfaces can cross and un-cross a cable automatically as needed. A straight through cable. and a cross over cable used to operate in a peer-to-peer fashion without a hub/switch. really quite nice.Ethernet Cable Pinouts: There are two basic cables. Straight-Through Wiring (both ends are the same): Wire Diagram (T568A) 10Base-T Signal 100Base-TX 1000Base-T Signal Signal Transmit+ TransmitReceive+ Unused Unused ReceiveUnused Unused Wire Diagram (T568B) BI_DA+ BI_DABI_DB+ BI_DC+ BI_DCBI_DBBI_DD+ BI_DD- RJ45 Pin # 1 2 3 4 5 6 7 8 Wire Color (T568A) White/Green Green White/Orange Blue White/Blue Orange White/Brown Brown Straight-Through Cable Pinout for T568A RJ45 Pin # 1 2 3 4 5 6 7 8 Wire Color (T568B) White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown 10Base-T Signal 100Base-TX 1000Base-T Signal Signal Transmit+ TransmitReceive+ Unused Unused ReceiveUnused Unused BI_DA+ BI_DABI_DB+ BI_DC+ BI_DCBI_DBBI_DD+ BI_DD- Straight-Through Cable Pinout for T568B . which is used to connect to a hub or switch. Standard.
Insert the wires into the RJ45 end . How to wire Ethernet Cables: 1. . Crimp the RJ45 end with the crimper tool 7. the more untwisted cable you have the worse the problems you can run into. 8. Strip off about 2 inches of the cable sheath. Untwist the pairs . 2.make sure each wire is fully inserted to the front of the RJ45 end and in the correct order. the longer the cable becomes the more it may affect performance. Align the colored wires according to the diagrams above. 5. 9. 3.Cross Over Cable (T568B): RJ45 Pin # (END 1) 1 2 3 4 5 6 7 8 Wire Color White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown Diagram End RJ45 Pin # #1 (END 2) 1 2 3 4 5 6 7 8 Wire Color White/Green Green White/Orange White/Brown Brown Orange Blue White/Blue Diagram End #2 Cross Over Cable Pinouts +Note: The cross over cable layout is suitable for 1000Base-T operation. all 4 pairs are crossed. 6.don't untwist them beyond what you have exposed. The sheath of the cable should extend into the RJ45 end by about 1/2" and will be held in place by the crimp. Try to keep cables short. Cut the cable to length .make sure it is more than long enough for your needs. Verify the wires ended up the right order and that the wires extend to the front of the RJ45 end and make good contact with the metal contacts in the RJ45 end. Remember. 4. Trim all the wires to the same length. usually noticable as a gradual decrease in speed and increase in latency. about 1/2" to 3/4" left exposed from the sheath. Repeat the above steps for the second RJ45 end. an end to end connection should not extend more than 100m (~328ft).
use it to verify the proper connectivity of the cable.10. The smallest type of network A. Usually a wire ended up in the wrong place or more commonly. A powerful computer whose sole purpose is to serve network clients A. Workstation . if your cable doesn't turn out. look closely at each end and see if you can find the problem. Local Area network B. or poor contact. If you see a mistake or problem. If a cable tester is available. Server C. Workgroup D. A group of interconnected computer A. Peers C.2-7 Multiple Choices: Select the best answer of the given statement. Host B. Wide Area Network D. All of the above 3. Network Server D. cut the end off and start again. SELF CHECK 1. That should be it. Network B. Metropolitan Area Network C. one of the wires didn't extend to the front of the RJ45 connector and is making no. Sharing 2.
2. A A C D A . Any network computer that connects to and request resources from a network. Any computer whether mainframe. Peers C. A. 4.2-7 1.4. Peers C. Workstation Answer key 1. Network Server D. 5. Network Server D. server or even PC that acts as an information sources of a network A. 3. Host B. Host B. Workstation 5.
3. .2-1 Title Performance Objective Supplies Tools/Equipment : Network Cable Connection : Given the necessary tools and materials you are going to make crossover and straight cable connection and test the connectivity of your cable. 4. Use UTP Cable and 4 RJ-45 to make Straight & Cross-over connection. Let your trainer check your work. Check the connectivity of your cables.2-7 3. Prepare the necessary tools and materials 2. : UTP Cable. RJ 45 : Crimping tool Network Hub Working Computer with OS Server Internet connection Cable Tester Steps/ Procedure: 1.TASK SHEET 1. Follow the procedures in crimping UTP cable in Information sheet 1.
Assessment Method: Demonstration with questioning . Performance Criteria checklist .
PERFORMANCE CHECKLIST Performance Criteria Did you… 1. Checked the connectivity of two cables 5. Observed 5s before. Observed Safety Precautions while working 6. Used the standard color coding of cables 7. during and after the task YES NO . Prepared all materials needed 2. Used the correct procedure in crimping RJ-45 3. Crimped cross-over & straight though connection correctly 4.
Devices often malfunction and system problems can arise out of nowhere. these computer errors can be frustrating and problematic. If there is no response. Common Error Messages As you work on your computer. your mouse may need cleaning. The machine at times tries to tell you where the problem is. One of the most important aspects of using a PC is taking care of it. and backing up important files. either vertically or horizontally. Printer . something is eventually going to go wrong. No matter how well built your PC is. checking for errors. Common Problems 1. Maintenance tasks also include adding new hardware to your system and updating the files that control your hardware (called drivers). YOU MUST be able to Identify and diagnose computer symptoms. Many times. My monitor is blacked out 2. and how well written its software. there are error messages that come up. If your mouse will only move one way. when booting. Mouse • • If your mouse starts acting erratic. Maintenance involves keeping your hard disk in optimum working condition. These messages are like detective clues for the Help Desk. • Optical mouse need cleaning of its bottom every now and then too. I don’t have any sound. gives off a constant beeping noise.INFORMATION SHEET 1. My machine is stuck and wont do anything Checking of Peripherals Keyboards • • • If our machine. check the indicator light on the keyboard. it is telling that your computer keyboard is not connected or not working. For people who rely on their computer for business or personal use. Is there a key stuck? Gently pry off the cover and clean it with alcohol. computers will get slow for seemingly no reason at all. it could be an insufficient memory problem.2-8 Computer Symptoms and Diagnosis Learning Objective: After reading this INFORMATION SHEET. Shut down your machine and unplug your mouse from the computer. Make sure it is not connected to your machine when you are cleaning it. 3.
Reach behind the machine and see if you feel air blowing out of the power supply. Unplug the printer cable from the back of the PC and try to print the printer Reattach the printer and run another test print. Turn off the printer and try to print to it. . Turn the printer back on. Do any error messages appear? Try printing to the printer. Do any error messages show up them? • Reinstall the ink or toner cartridge and run a test print. Unplug the power cord from the monitor and the wall and re plug it. What error messages appear? Turn the printer back on and run a test print Turn off the printer and remove the ink or toner cartridge.• • • • • • Verify that the printer is working correctly by running a test print. What error messages appear now? A Dead PC • • • • • • First check the cable Check the wall outlet Turn the system off and wait for a few seconds and then try again. Sometimes the monitor has something to do with the system acting up. Remove all of the paper from your printer and then try to print it. • Listen to identify a beeping series if there is one. Look at the keyboard for the indicator lights being lit up as the machine boots.
It is telling that your mouse is not connected or not working.Self Check 1. If your machine. __1. __4. The computer never tries to tell you where the problem is. __5. 5. The first step to check the dead PC is to check the cable. 3. Answer Key 1. give of a constant beeping noise. 4. when booting. One of the most important aspects of using a PC is taking care of it.2-8 True or False: Write T if the statement is and F if the statement is False Computer will get slow for seemingly no reason at all. __2. __3. 2. T T F F T .
perform computer symptoms and diagnosis. Tools. You will be assessed using the criteria in the performance checklist. Start the computer and check for error messages. materials and equipment.2-2 Computer Symptoms and Diagnosis Performance Objectives Given the following tools. Check all peripheral devices . any type of printer Procedures: 2.TASK SHEET 1. and Materials: Window system. Equipment. 3.
Printed successfully YES NO . checked application Programs 7. Ran system utilities 8. 6. Checked all peripheral devices 3. Started the computer and checked for error messages 2.4. Check the hard disk and optical drives Check the device Drivers Check Application Programs Run System utilities Perform Test Printing. 8. Checked Hard Disk 4. 5. 1. Assessment Method: Performance Criteria Checklist PERFORMANCE CHECKLIST Performance Criteria Did you….. 7. Checked the device drivers 6. Checked optical Drives 5.
Attached the printer and power cable properly 10.9. Observed Safety precautions are carefully. .
CAUTION: When handling a CPU.Workbench accessible from all sides . To learn how. YOU MUST be able disassemble and assemble computer system. methodical manner when working with computer components Improve computer assembly skills dramatically with practice Open the Case Prepare the workspace before opening the computer case: . Insert the power supply into the case 2. a technician to attach components to the motherboard.2-9 Disassembling & Assembling Computer System Learning Objective: After reading this INFORMATION SHEET.Comfortable room temperature . and install the motherboard. .Small containers to hold screws and other small parts There are different methods for opening cases. The CPU is secured to the socket on the motherboard with a locking assembly. consult the user manual or manufacturer's website.Information sheet 1.Adequate lighting . Install the Power Supply Power supply installation steps include the following: 1. do not touch the CPU contacts. Align the holes in the power supply with the holes in the case 3. proper may need then CPU on Motherboard The CPU and motherboard are sensitive to electrostatic discharge so use a grounded antistatic mat and wear an antistatic wrist strap. Secure the power supply to the case using the screws Attach Components to the Motherboard As part of an upgrade or repair.Good ventilation .An antistatic mat on the table . Work in a logical. Introduction Computer assembly is a large part of a technician's job.Avoid cluttering workbench .
Follow manufacturer’s recommendations about applying the thermal compound. RAM installation steps: 1. 3. . To install a used CPU. Apply a small amount of thermal compound to the CPU and spread it evenly. 7. Connect the heat sink/fan assembly power cable to the header on the motherboard. The Motherboard The motherboard is now ready to install in the computer case. 8. Tighten the heat sink/fan assembly retainers to secure the assembly in place. being careful not to pinch the CPU fan wires. Align the CPU so that the Connection 1 indicator is lined up with Pin 1 on the CPU socket. 2. 4. Make sure that the side tabs have locked the RAM module and visually check for exposed contacts. Line up the heat sink/fan assembly retainers to the holes on the motherboard. Close the CPU load plate and secure it by closing the load lever and moving it under the load lever retention tab. The heat sink draws heat away from the CPU. Follow the application instructions provided by the manufacturer. 2. 6. The heat sink/fan assembly usually has a 3-pin power connector. Install RAM RAM provides temporary data storage for the CPU while the computer is operating. Place the heat sink/fan assembly onto the CPU socket. Install CPU and Heat Sink/Fan Assembly 1.Thermal Compound Thermal compound helps to keep the CPU cool. clean it and the base of the heat sink with isopropyl alcohol to remove the old thermal compound. The fan moves the heat away from the heat sink. RAM should be installed in the motherboard before the motherboard is placed in the computer case. 5. Place the CPU gently into the socket. Heat Sink/Fan Assembly The Heat Sink/Fan Assembly is a two-part cooling device. Align the notches on the RAM module to the keys in the slot and press down until the side tabs click into place.
Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Optical drive installation steps: 1. Install Drives in External Bays Drives. removable without Install Optical Drive An optical drive is a storage device that reads and writes information to CDs or DVDs.5drive bay. Install Internal Drives Drives that are installed in internal bays are called drives.Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. 2. 2. Secure the HDD to the case using the proper internal drive. A hard disk drive (HDD) is an example of an internal HDD installation steps: 1.25 inch drive bay. Insert all of the motherboard screws. 2. such as optical drives (CD and DVD) and floppy installed in drive bays that are accessed from the front Optical drives and floppy drives store data on media. Insert the optical drive into the drive bay so that the optical drive screw holes align with the screw holes in the case. inch screw the screws. . Install Motherboard 1. Align the I/O connectors on the back of the motherboard with the openings in the back of the case. 3. Tighten all of the motherboard screws. Insert the HDD into the drive bay so that the holes in the drive line up with the screw holes in case. Align the screw holes of the motherboard with the standoffs. 3. Position the HDD so that it aligns with the 3. 4. 3. Position the optical drive to align with the 5. Install only the standoffs that align with the holes in the motherboard. Secure the optical drive to the case using the proper screws. 5. drives. Install standoffs in the computer case. are of the case. Drives in external bays allow access to the media opening the case.
5 inch drive bay. NICs use PCI and PCIe expansion slots on the motherboard. Some wireless NICs are installed externally with a USB connector.Install Floppy Drive A floppy disk drive (FDD) is a storage device that reads and writes information to a floppy disk. Press down gently on the NIC until the card is seated. PCIe x16 video adapter a computer. PCIe x1 NIC 2. expansion slot. Insert the FDD into the drive bay so that the FDD screw holes align with the screw holes in the case. 3. Install the Video Adapter Card A video adapter card is the interface between a computer and a display monitor. Install Adapter Cards Adapter cards are installed to add functionality to Adapter cards must be compatible with the Some adapter cards: 1. . 3. FDD installation steps: 1. Press down gently on the wireless NIC until the card is fully seated. Wireless NIC installation steps: 1. Secure the FDD to the case using the proper screws. Align the wireless NIC to the appropriate expansion slot on the motherboard. 2. 2. NIC installation steps: 1. Secure the mounting bracket to the case with the appropriate screw. Secure the NIC PC mounting bracket to the case with the appropriate screw. 3. Install the Wireless NIC A wireless NIC enables a computer to connect to a wireless network. Position the FDD so that it aligns with the 3. PCI Wireless NIC 3. 2. Align the NIC to the appropriate slot on the motherboard. card Install the Network Interface Card (NIC) A NIC enables a computer to connect to a network.
The power supply may also have a 4-pin Auxiliary (AUX) power connector that to the motherboard. better Connect Internal Cables Power cables are used to distribute electricity from the supply to the motherboard and other components. Connect Power Cables Motherboard Power Connections The Advanced Technology Extended (ATX) main connector has either 20 or 24 pins. Align the video adapter card to the appropriate expansion slot on the motherboard. 5. 4pin Berg Power Connector supplies power to a floppy drive. Plug the SATA power connector into the HDD. Plug the additional cables from the case into the appropriate connectors according to the motherboard manual. A 20-pin connector will work in a motherboard with a 24-pin socket. 2. An upgraded video adapter card can provide graphic capabilities for games and graphic programs. Secure the video adapter card PC mounting bracket to the case with the appropriate screw. Power Connector Installation Steps 1. 4. according to the motherboard manual. CAUTION: Do not use a Molex connector and a SATA power connector on the same drive at the same time. 3. or any devices that have a SATA power socket. such as hard drives. 2. Data cables transmit data between the motherboard and devices. . power storage the front power or 6-pin connects Connect Power Cables ATA Power Connectors use a 15-pin connector to connect to hard disk drives. Plug the 4-pin Berg power connector into the FDD. 3. Molex Power Connectors are used by hard disk drives and optical drives that do not have SATA power sockets. Additional cables connect the buttons and link lights on of the computer case to the motherboard. Plug the Molex power connector into the optical drive. Press down gently on the video adapter card until the card is fully seated. optical drives. Video adapter card installation steps: 1. Connect the 3-pin fan power connector into the appropriate fan header on the motherboard.
. Many motherboards have two PATA cable sockets. the A: drive will connect to the end connector. Types of data cables are PATA. SATA. Plug the connector at the far end of the FDD cable into the floppy drive. If multiple floppy drives are installed. which provides support for a maximum of four PATA drives. 4. Install Data Cables 1. Plug the motherboard end of the PATA cable into the motherboard socket. Re-attach Panels. The slave drive will connect to the middle connector. One connector at the end of the cable connects to the motherboard. A PATA cable usually has three 40-pin connectors. Motherboards have one floppy drive controller which provides support for a maximum of two floppy drives. The other end is connected to any drive that has a SATA data connector. the master drive will connect to the end connector. The other two connectors connect to drives. Floppy Drive Cables The floppy drive data cable has a 34-pin connector and it has a stripe to denote the location of pin 1. Plug one end of the SATA cable into the motherboard socket. One end of the cable is connected to the motherboard. SATA Cables The SATA data cable has a 7-pin connector. 2. If multiple hard drives are installed. Connect External Cables Now that all the internal components have been installed and connected to the motherboard and power supply. 5. The B: drive will connect to the middle connector. Plug the motherboard end of the FDD cable into the motherboard socket. and floppy disk. Plug the connector at the far end of the PATA cable into the optical drive. the side panels are re-attached to the computer case. 6. The PATA cable (sometimes called a ribbon cable) is wide and flat and can have either 40 or 80 conductors.PATA Cables Drives connect to the motherboard using data cables. 3. Plug the other end of the SATA cable into the HDD.
The next step is to connect the cables for all computer peripherals and the power cable. connector. When the computer is booted. Plug the mouse cable into the PS/2 mouse port. 4. Connect the wireless antenna to the antenna Plug the power cable into the power supply. Some computer case covers have sharp or jagged edges. 6. Refer to the documentation or manufacturer’s website if you are unsure about how to remove or replace your computer case. Connect External Cables 1. Re-attach Side Panels Most computer cases have two panels. Plug the network cable into the network port. 5. one on each side. Secure the cable by tightening the screws on the Plug the keyboard cable into the PS/2 keyboard port. Once the cover is in place. External cable connections include: Monitor USB Keyboard Power Mouse Ethernet CAUTION: When attaching cables. 2. make sure that it is secured at all screw locations. Connect External Cables After the case panels have been re-attached. . 3. Plug the USB cable into a USB port. the basic input/output system (BIOS) will perform a power-on self test (POST) to check on all of the internal components. never force a NOTE: Plug in the power cable after you have other cables. connect the external cables to the back of the computer. CAUTION: Handle case parts with care. 8. Boot Computer for the First Time The BIOS is a set of instructions stored in a nonvolatile memory chip. connection. 7. connected all connector. Attach the monitor cable to the video port.
BIOS Setup The BIOS contains a setup program used to configure settings for hardware devices. all BIOS setup configuration data will be lost. If there is a hardware problem. If this battery dies. a single beep denotes that the computer is functioning properly. CMOS is maintained by the battery in the computer. Typically. The BIOS setup program displays information about all of the components in the computer. If a device is malfunctioning. Identify Beep Codes POST checks to see that all of the hardware in the computer is operating correctly. . BIOS Setup Program BIOS settings are configured in the BIOS setup program. an error or a beep code alerts the technician that there is a problem. A special key or combination of keys on the keyboard is used to enter the BIOS setup program. Replace the battery and reconfigure the BIOS settings. Consult the motherboard documentation to view beep codes for your computer. Each BIOS manufacturer uses different codes to indicate hardware problems. the computer may emit a series of beeps. The configuration data is saved to a special memory chip called a complementary metal-oxide semiconductor (CMOS).
2-9 Match the PC Components to its proper location in the motherboard.Self Checked 1. 3 1 4 2 5 A B C D E .
2. 4. 3. C B E D A . 5.Answer Key 1.
Confirm that the hardware works.Does your video monitor work? Does your PC boot? Do your floppy drive and CD/DVD drive work? Does the hard drive work? Do the keyboard and mouse functioning? 2. .. Tools and Materials: • A small Phillips (star) screw driver and a small flat blade screw driver). As you remove each board and disk drive.2-2 Title : PC Disassembly and Assembly Performance Objective : Given personal computer you are going to disassemble & assemble the unit within 30 minutes. Safety NOTE!! Beware of sharp edges!!! The cheaper chassis have very sharp edges that can cut you easily. Disassemble the Unit Remove the External I/O Systems: 1. document the information listed in the attached Specifications document (note some parts of the spec sheets wont apply to this lab). Be very careful and take your time. Discharge yourself of all static electricity by touching the PC’s chassis (or the ground screw on the receptacle. Unplug all power cords. Remove all peripherals from the system unit. Steps/ Procedure: 1. from the commercial outlet 2.JOB SHEET 1. SAFETY FIRST. 3. . • Bond paper • Anti static wrest band • • Pliers Anti static mat Equipment : A working PC. Remember.. Supplies. NOTE : read this in its entirety before you begin 1. Turn OFF the system.) 2. 1.
• • • • • • draw a picture of the card.). Remove the floppy drive. noting where they go and their orientation.1 if needed on the I/O card or Motherboard and on the Floppy and the hard drive.. Performance Criteria checklist . Do the following for each card and drive removed: •Before removing a card. all jumpers and the jumper settings. • Note the position of the colour strip (pin no. Remove the Storage Devices in the System Unit: 6. 2. Remove the video card from the expansion slot. including the card edge connector. • Store screws properly.. Disconnect the monitor power cable. the number of pins on connectors. Disconnect the keyboard from the rear of the unit. label the board with any identification that appears on the card (chip sets or manufacturer stamps. Remove the Interface Cards (Adapter Cards): 8. The drawing should accurately show--> the shape of the board. Remove the hard drive. reverse the procedure above or follow the procedures in the information sheet “ Disassembling & Assembling PC. Assemble the PC . Disconnect the monitor signal cable (video cable) from the video adapter card. the connectors on the board. 9. document any cables that are attached to the card. 4. etc. Assessment Method: Demonstration. 5. 7. 1) on the cables and make a mark for the pin no.3. Remove other interface cards if exists. BIOS stamps.To assemble the PC.
Performance Criteria Checklist CRITERIA Did you… Followed Safety procedures Checked Hardware functionality Observed safety used of tools and equipment in accordance with the manufacturer’s instruction Checked PPE condition in accordance with the manufacturer’s instruction Disassembled the unit properly Removed the external I/O system Removed the storage devices in the system Removed interface cards Followed the correct procedures in Assembling the PC Booted the PC normally Ye s No .
Learning Windows XP and Internet the Easy Way Computers . OH&S policies are strictly followed resulting to no lost time injury.. Device Drivers 5. Cable Troubleshooting 3. Installation of Peripheral Devices ASSESSMENT CRITERIA: 1. Every device system noticed to cause malfunction of the system is removed. Approval is obtained before any validation or testing is employed. 6. Fully Illustrated. 2. Specified testing procedures for circuit and system are carried out.The Easy Way EVALUATION METHOD: • Demonstration & Oral Questioning • Written Test Learning Experiences Learning Outcome 3 Conduct Validation and Testing Learning Activities Read information sheet 1. Introduction of Computer. tested and returned to pretest condition in accordance with the established procedures. 8. Final inspection. Antonio M. CONDITION: Trainees must be provided with the following: • WORKPLACE LOCATION • Tools. Documentation of the performed job is submitted to a laboratory teacher following the format given. Materials and Equipment and Facilities • Computer Table and Chairs • Computers • Printers • Installation CDs • And other Computer Accessories References: • Andres Sr. Domingo. 3. May 2003 World Class Publishing and Packaging • Sto.LEARNING OUTCOME SUMMARY LEARNING OUTCOME 3 CONTENTS: Conduct validation and testing 1. testing and validation are undertaken to ensure quality performance of the system. Valenzuela City. Josephine C. 5. devices/systems test conforms with specified requirements.3-1 ” Testing Procedures” Special Instructions If you have some problem on the content of the information sheet . Testing Procedures 2. Installation proceedings. 7. Installed devices/systems are protected against loss/damage in accordance with established standard 4.. Diagnostic Software 4.
don’t hesitate to approach your facilitator. Compare your answer to the Answer self-check 1. you can now do task sheet 1. If you got 100% correct answer in this self-check.3-3. Compare your answer to the 4. If you feel that you are now knowledgeable on the content of the information sheet.3-3 content of the information sheet “Diagnostic Software” don’t hesitate to approach your facilitator.3-2 content of the information sheet “Cable Troubleshooting” don’t hesitate to approach your facilitator. If you feel that you are now knowledgeable on the content of the information sheet.3-2 provided in the module.3-1 answer key 1. you can now answer self check provided in the module. If not review the information sheet and go over the self-check again.3-2.3-4 . you can now do operation sheet 1. If not review the information sheet and go over the task again. If not review the information sheet and go over the self-check again. If you feel that you are now knowledgeable on the content of the information sheet. Do Task Sheet 1. Compare your answer to the Answer self-check 1.3-1 “Cable Compare your work to the checklist and let your trainer check it. If you Troubleshooting” got 100% correct answer in this task.3-2 answer key 1. If you have some problem on the Read information sheet 1.3-1. you can now move to the next information sheet. If you got 100% correct answer in this self-check.3-1. you can answer self check provided in the module. you can now move to the next information sheet. If you have some problem on the Read information sheet 1. Answer self-check 1. If not review the information sheet and go over the self-check again. you can now move to the next Information sheet.3-3 answer key 1. If you have some problem on the Read information sheet 1. If you got 100% correct answer in this self-check.
trainer check it. you can now Perform Task Sheet. If you feel that you are now knowledgeable on the content of the information sheet. Answer self-check 1. If you got 100% correct answer in this self-check. Compare your answer to the Answer self-check 1.3-4 answer key 1. If not review the information sheet and go over the self-check again.3-5 content of the information sheet “Installation of Peripheral don’t hesitate to approach your Devices” facilitator.“Device Drivers” content of the information sheet don’t hesitate to approach your facilitator. If you have some problem on the Read information sheet 1. If you got 100% correct answer in this task. Perform Task Sheet 1.3-4.3-3 Performance Checklist and let your Installation of Peripherals. Compare your answer to the 9. If you got 100% Network Devices and other I/O correct answer in this task. If not review the information sheet and go over the self-check again. If not review the information sheet and go over the task again. you can now Operation Sheet provided in the module. If not review the information sheet and go over the self-check again. you can now move to the next Information sheet. you can Devices now take the Competency Evaluation. .3-5. you can now Perform Task Sheet.3-2 Device Compare your work to the Checklist & let your trainer check Drivers it. you can now perform Operation Sheet provided in the module. Compare your work to the Perform Task Sheet 1.3-5 answer key 1. If you got 100% correct answer in this self-check. If you feel that you are now knowledgeable on the content of the information sheet.
you should purchase a UPS (uninterruptible power supply). Identify computer symptoms and defects Preparing to Test the System . If a system is turned off and back on rapidly.INFORMATION SHEET 1. . it’s probably not good for the system.3-1 TESTING PROCEDURES Learning Objective: After reading this INFORMATION SHEET. It’s recommended that you should not plug your computer and monitor directly to a wall outlet. Testing Procedures • • Deciding When to Test the System. Rather. The UPS serves as a surge protector to prevent your system from being damaged if a power spike is delivered to it and when power will fail unexpectedly. A very short power drop could mimic this effect and could be hard on both the computer and the monitor. YOU MUST be able apply proper testing procedures. The UPS gives you time to save your work and properly shut down your system.
0 and 1. such as delete. of the case Screwing in the side of the case Some cheaper cases have poorly tapped threads for the screws.the power cord to the back Plugging in Before closing the case.• Powering Up the System for the First Time . Replacing the Side of the Case and Bezel . we see that there is a switch with two positions. be sure no wires or cables are near the edges where they might get pinched. Consult your main board manual if you want to learn more about BIOS setup. Zero often means off. we can shut down the system and replace the side of the • • Replacing the side of the case This case side must be pushed toward the back of the case to engage lugs on the case. . Now that your system is tested and we’ve visually seen that the CPU fan is spinning properly. We turn the switch from 0 to 1 and push the power button again Adjusting BIOS Settings . a key. so use only minimal force to tighten the cover screws. is usually pressed when the system first starts up. and one often means on in the computer world. Examining the back of the PC case. To enter BIOS setup.
Back of the side panel If you have difficulty replacing the side of your case. .Closing the bezel Here the lip of the bezel hits the CD-RW drive and we need to gently lift up the CD drive to close the bezel. Close it gently to be sure nothing interferes with it closing. Tilt the front of the case upward to get a good grip on the latch. examine it carefully to see how the lugs engage the rest of the case. It also saves wear and tear if you depress the front cover latch as you close it.. Don’t just slam the bezel to close it.
Adjusting BIOS Settings ANSWER KEY 2.3-1 SEQUENCING. Replacing the Side of the Case and Bezel ______ 5. Powering Up the System for the First Time ______ 3. Prepare to test the system. 5. Arrange the following Testing Procedures in their proper order by writing A for the first. B for the second. ______ 2. 6. Deciding When to Test the System ______ 4. 4. and so on down to the last. 3. ______ 1.SELF-CHECK 1. B C A E D .
A UPS (uninterruptible power supply) should prevent any damage from power outages and will also provide some protection from lightning. Be sure that all cables are connected. Computer systems usually have several cables associated with them that are used to connect the peripherals to the main system. Watch out for power outages or electrical storms. Some computer systems have several power cables.3-2 Cable Troubleshooting Learning Objective: After reading this INFORMATION SHEET. The keyboard and mouse cables are snugly connected to their ports. YOU MUST be able to troubleshoot Network Cable. A series of troubleshooting tips are listed below. nothing stops a direct lightning hit. This is a good time to ask for assistance from someone who deals with these types of problems on a regular basis. The keyboard and mouse are moved every time the computer is used they can work themselves loose over time. Hardware Make sure that the power cable is plugged in. See to it that all components are switched on. But remember. Check each one and make sure that the plug is completely plugged in. Check their connections. Most systems have components and peripherals attached to them and quite often each one has its own power switch. If lightning has damaged your system. All components must be switched on if communication is to be established between them. Power outages and lightening strikes can damage your system.INFORMATION SHEET 1. and work from general to specific when addressing the problem. Check both ends of the cables and make sure they are plugged in securely and plugged into the correct location. The best protection is to . The main factors to keep in mind when troubleshooting are: do not panic. you very likely have a serious problem with some component in the system. often one for each component. take a common sense approach. Cable Trouble Shooting Knowing simple troubleshooting techniques may help you correct some situations and continue working.
waiting a minute and then turning it back on will correct the problem. If you are not sure ask! . Check if the network is operating and that the phone line is valid. If you are connected to a network. One of the great (and often frustrating) properties about computers is that in many cases just turning the system off. check the phone line or network cable for a good connection. Your computer system is a significant investment and an important tool.completely unplug the system from electrical outlets and unplug the modem connection. Shutdown the system down and restart. pick up the phone and listen for a dial tone. contact your network administrator. If your computer is not communicating. Ask for assistance. If you have a dialup connection. Do not let your pride keep you from asking for help when you need it.
It is not necessary to check if all the cables are connected. Do not let your pride keep you from asking for help when you need it.SELF CHECK 1. If your computer is not communicating. F 4. F 2.3-2 TRUE OR FALSE: Write T if the statement is True and F if the statement is False. Answer Keys 1. Power outages and lightning strikes can’t damage your system. check the phone line or network cable for good connection. T 3. See to it that all components are switched on. T .
Power Cable. 3. . T TASK SHEET 1.3-1 Title : Cable Testing / Troubleshooting Performance Objective : At the end of the operation you are going to perform cable testing and trouble shooting. Prepare materials & Tools needed 2. Automatic Voltage Regulator (AVR).5. Supplies . Tools & Materials : Computer Unit. Follow the procedures from the information sheet 1. PPE.3-2 on how to test and troubleshoot Network Cable. LAN Tester. Let your Trainer check your work. Equipment : Functional Computer Steps/ Procedure: 1.
Replaced defective devices successfully.Assessment Method: Demonstration. 6. Checked and tested network cable. 2. 4. Checked the fuse and the switch carefully. Apply Occupational health & safety procedures YES NO . Connected the AVR to the Power source properly. Performance Criteria checklist PERFORMANCE CHECKLIST Performance Criteria Did you… 1. Observed safety precautions carefully. 5. 3. Used testing instruments properly. Plugged the power cable properly.
how much memory is installed.3-3 Diagnostic Software Learning Objective: After reading this INFORMATION SHEET. The following are the common diagnostic software . YOU MUST be able to Identify and used diagnostic software. Diagnostic Software The purpose of diagnostic software is simple: to test drives and diagnose potential problems. and will identify some types of resource conflicts. This is very useful for seeing what disks are in the system. Microsoft Diagnostics: Better known as "MSD.EXE: This simple utility. Norton Diagnostics: It includes tests of the processor and motherboard and system memory. This program is part of Symantec's Norton Utilities. The Windows 95 Device Manager: This is the most useful tool for identifying system configuration and resource usage information under Windows 95. • Power-On Self Test (POST): It is built into system BIOS and it runs every time you start up your PC automatically.INFORMATION SHEET 1. as well as what is currently using memory. Microsoft ScanDisk and Norton Disk Doctor: These programs are used to check for hard disk problems. In some cases a single program will function for any of the manufacturer's drives. provides with details about memory configuration. It will show what type of BIOS are using and also what UART chip have in the serial ports. They should be used when hard disk problems are suspected. If you suspect a problem with your hard disk. SI shows a great deal of information about what is in the PC. and also for checking system resource usage such as LPT ports and IRQs.EXE". you should always run a diagnostic program to check the status of the drive. MEM. this is a small DOS utility that takes a brief inventory of the contents of a PC and shows them a text-based format. Norton System Information: This utility is similar to the Microsoft Diagnostics. but in other cases a different program is needed depending on the drive model. • • • • • • . These programs usually come with retail drives on a floppy disk. This includes file system corruption and hard disk read errors. built into recent versions of DOS and also Windows 95. or can be downloaded from the manufacturer's web site. It is often the best indicator of system problems.
SELF-CHECK 1.EXE” a small DOS utility that takes a brief inventory of the contents of a PC ANSWER KEY # 1. and will identify some types of resource conflicts. Known as "MSD. This is the most useful tool for identifying system configuration and resource usage information. 5. 5. 3. It includes tests of the processor and motherboard and system memory. Identify the correct Diagnostic tool or software stated below.3-3 1. 2. A Diagnostic Software often the best indicator of system problems 4. Microsoft Scandisk and Norton Disk Doctor The Windows 95 Device Manager Power-On Self Test (POST Norton Diagnostic Microsoft Diagnostic . 2.3-3 Identification. 4. 3. This program includes file system corruption and hard disk read errors. Use a separate sheet of paper in answering 1.
In some cases. start the system and let the windows Plug and Play install the sound card’s drivers. YOU MUST be able to install device drivers.Device Drivers Learning Objective: After reading this INFORMATION SHEET. ask if you’ve installed the proper device driver or if it’s been done automatically. you’ll need to install drivers for your devices such as Video Cards. Whenever a device doesn’t work properly. if Windows recognizes the device.3-4 System Properties Installing a Sound Card Drivers Once the sound card is installed. etc. . After your driver is installed. ask if the proper driver has been installed. Introduction: Now that you have an operating system installed.System to open the System Properties dialog box Then select “Device Manager” to get a list of hardware in the PC. generic drivers are installed and they will work fine. such as a sound card if you have one. select. As you can see in the figure below a question mark by Ethernet Controller in Device Manager shows that network drivers aren’t yet installed. Drivers are small software programs that help the operating system use or “drive” the device. Finally. . In many cases. Whenever a device doesn’t seem to be working properly. Looking for the device under Device Manager in Windows is a good way to see if the device driver is installed. Network Interface Cards. The Printer Install Wizard is perfectly installed Installing Other Drivers Proceed similarly to install drivers for your other devices. INFORMATION SHEET 1. drivers will be installed automatically. make a quick trip to Device Manager to make sure that the driver was installed correctly.” and you’ll see that a generic monitor is listed. Driver Installation Example: Monitor Driver Installing the proper monitor information files is one of the small things that purchasing a fully assembled PC Default Monitor Driver In the Control Panel. Sound Cards. click “Monitor.
Unrecognized Device If your main board has built-in sound or networking. . Installing the proper monitor information files is one of the small things in purchasing a fully assembled PC. . Self Check 1. In windows XP. It is not necessary to install drivers for your computer Drivers are small software program that help the operating system use or drive the device. CD media driver. . Place the CD into the CD drive and let Windows XP search for the appropriate driver. the PC won’t work properly. . windows do not recognize the newly installed device. If proper driver was not installed.3-4 TRUE OR FALSE: Write T if the statement is True and F if the statement is false. . printers. keyboards. Other common drivers are LAN (Local Area Networking) driver. a CD that contains drivers probably came with the main board. USB devices and others. . expansion cards.
F T T F T . 4. 5. 2.Answer Key 1. 3.
Install Necessary drivers Assessment Method: Demonstration .TASK SHEET 1.3-2 Title : Device Drivers Performance Objectives: At the end of the task the trainees are expected to Install all necessary drivers in the given personal computer. 2. Tools. Supplies. 5. Start computer Check the needed drivers to be installed. Material : Installation CD Equipment : Functional Computer w/peripherals Steps/ Procedure: Procedure in Bed Make Up 1. 3. 4. Insert the installation CD. Performance Criteria checklist PERFORMANCE CHECKLIST Performance Criteria Did you… YES NO . Prepare necessary tools & equipment.
Installed the device drivers successfully 6. Started the system correctly. Followed OHS procedures. Observed proper handling and safekeeping of installation CD. Followed the instructions on how to install device drivers.1. . Inserted the Installation CD properly. 5. 2. 3.
and then resume the installation of your peripherals Installing the Keyboard 1. while the USB is flat and rectangular in shape. The PS/2 connector for keyboards is round and typically colored purple. You will still find mice with either USB or PS/2 connectivity. Installing the Monitor Installing a monitor (also known as a “display”) requires 1. Determine if the keyboard uses a PS/2 or USB connector. Installing the Mouse Installing a mouse is very similar to installing a keyboard. especially if you are using a mouse for gaming. Just like the keyboard. If you are going to have a lot of USB peripherals. Note: Do not install your keyboard while your Computer is powered on and do not unplug your keyboard while your computer is running. PS/S CONNECTOR USB CONNECTOR Installing the keyboard by plugging it into the chosen port. 2. Installation Of Peripherals ote: If your computer doesn’t have an operating system installed yet. although most of the newer mice will use a USB connection. YOU MUST be able to install different peripheral devices. install your operating system. you will want to stop after you install your mouse and keyboard. Read and follow the manufacturer’s instructions 2. you may want to consider using adapters for your mouse and keyboard or perhaps using a USB hub for some of your peripherals. N 3. Identifying the connection type you will use to connect the monitor to your graphics card . you can also use an adapter to change a USB connection to PS/2. simply plug the mouse into the proper port.3-5 Installation of Peripheral Devices Learning Objective: After reading this INFORMATION SHEET. To complete the installation. Provide a free power outlet for A/C power.INFORMATION SHEET 1.
Make sure that you have an appropriate printer cable and. cancel the Printer Install Wizard and allow it to auto play. some cams require that the drivers be installed first. 8. simply connect it to the appropriate connector on your video card and you are ready to go. Installing a Webcam Most webcams are USB-powered and simply require that you plug them in and install their drivers. Insert the ink cartridge or toner cartridge. After the printer has been installed.1 surround sound system. but once again consult the manufacturer’s instructions for details. Reboot you PC. Plug in the power cord. and connect the other end(s) to the speaker unless they are already “hardwired” 3. Installing the Speakers 1. Most graphics cards now support multiple monitors and they typically include the adapters required to change a DVI connection to VGA for older displays. Connect the audio cable to the “line-out” jack of your computer’s sound card. Once you have the display plugged in. a separate power cable. 4. 6. Wait for Windows to see the new printer hardware and start the Printer Install Wizard. Drivers are not typically required for displays. run a test print to verify that the printer is working properly. For the best picture quality possible. However. 7. 2. Determine the type of speakers you are using.1 speakers. 3. If you bought a FireWire (a form of connection that is often faster than USB connections) webcam. You can also find USB-powered speakers that have their own sound card built in and need only be connected to power. use the digital DVI port on your graphics card and display if they are available. ensure that your computer has a FireWire port because they are not yet all that common. . Perform a simple set of 2. Installing the Printer 1. if necessary.3. 5. 4. Read the instructions that came with the speakers and sound card for full details on this step. 2. Follow the instructions to install the printer driver. so be sure to read the instructions that came with your webcam to avoid any problems.0 or 2. Plug in the printer and turn it on. the connections get a bit more complicated.1 or 7. 4. 5. Turn off your PC and install the USB or parallel cable between the printer and the PC. If you are using a full 5. If you have an Installation CD.
.Installing a Scanner Installing a scanner is almost identical to installing your printer. Again. you will simply need to install the drivers and then plug the USB cable in the USB Port.
Wait for Windows to see the new printer hardware and start the Printer Install Wizard. 8. Follow the instructions to install the printer driver. 5. 3. 4. 7. run a test print to verify that the printer is working properly. Installing the Printer Insert the ink cartridge or toner cartridge. C A F D B H E G . Answer Key 1. Reboot you PC. 2. a separate power cable. Plug in the printer and turn it on. If you have an Installation CD. Make sure that you have an appropriate printer cable and.SELF CHECK 1. After the printer has been installed. cancel the Printer Install Wizard and allow it to auto play. Turn off your PC and install the USB or parallel cable between the printer and the PC. if necessary. 6.3-5 Arrange the procedures in proper order by witting A for the 1st step B for the second and so on.
TASK SHEET 1.3-3
: Installation of Peripherals, Network Devices and other I/O Devices Performance Objectives: Given the necessary tools, materials and equipment, perform installation of a printer. Peripheral, network devices and other I/O Devices Tools, and Materials: Documentation, and an installation CD, multi-media speaker, webcam and scanner Equipment : Window system without an installed printer, any type of printer with cables Steps/ Procedure: 1. Prepare the necessary tools and equipment 2. Start the computer. 3. Install printer 4. Install Speaker Title
5. Install webcam 6. Install scanner 7. Install necessary drivers Assessment Method: Demonstration, Performance Criteria checklist
PERFORMANCE CHECKLIST Performance Criteria Did you… 1. Installed the USB or parallel cable properly. Inserted the ink or toner cartridge correctly. 3. Plugged and turned on the printer properly. 4. Rebooted the Personal Computer (PC). 5. Perfectly installed the Printer using Install Wizard. Successfully made test print. Installed speaker YES NO
Installed Scanner Installed Webcam
during & after the task. Apply troubleshooting techniques NOTE: *Critical aspects of competency X X X X X X X X X X X X X x x DEMONSTRATION WITH QUESTIONING CHECKLIST TRAINEE’S NAME TRAINER’S NAME QUALIFICATION COMPUTER HARDWARE SERVICING NC II Interview Ways in which evidence will be collected: [tick the column] . Install Computer Systems and Networks Demonstration Witten Test x X x X X X X x x The evidence must show that the candidate…… Identify hazards & risks Maintain occupational health and safety awareness Assess quality of received materials Identify Computer Parts & Peripherals Prepare hand tolls Use appropriate hand tolls and test equipment Plan and prepare for installation Install equipment /device system* Disassemble and Assemble system unit using standard procedures* Install Operating System* Install Necessary Drivers* Conduct test Test systems and networks Apply 5s before.INSTITUTIONAL EVALUATION EVIDENCE PLAN TRAINEES NAME FACILATATORS NAME QUALIFICATION PROJECT-BASED ASSESSMENT UNIT OF COMPETENCY COVERED COMPUTER HARDWARE SERVICING NC II SERVICING COMPUTER SYSTEMS AND NETWORKS 1.
How would you do this? Name one way of checking drives for errors. Your drives is partitioned. during & after the task. 5. and Windows 98 is already installed. You want to setup a dual-booting system between windows 98 and windows XP. What should be your next steps? Give disadvantage & advantages of NTFS file system. the trainee must be able to perform the following within four (4) hours • Install Computer Systems and Networks Materials & Equipment Observation: / to show if evidence is demonstrated Yes No N/A Identify hazards & risks Maintain occupational health and safety awareness Assess quality of received materials Identify Computer Parts & Peripherals Prepare hand tolls Use appropriate hand tolls and test equipment Plan and prepare for installation Install equipment /device system* Disassemble and Assemble system unit using standard procedures* Install Operating System* Install Necessary Drivers* Conduct test Test systems and networks Apply 5s before.UNIT OF COMPETENCY COVERED 1. You have configured a dual-boot system consisting of windows 98 in FAT 32 Satisfactory response YES NO . Apply troubleshooting techniques INTERVIEW QUESTION CHECKLIST QUESTIONS You are preparing a computer for a dual-booting between Windows 98 and XP. Install Computer Systems and Networks DATE OF EVALUATION TIME OF EVALUATION INSTRUCTIONS FOR DEMONSTRATION Given the necessary materials. tools and equipment.
a. However. including printers. Network Switch c. Which among the network hardware forwards data packets between Local or Wide Area Network groups. gives a constant beeping noise? A customer complains that his monitor is not functioning . Router 2. Output Device e. A typical computer system consists of the following except a. Central Processing Unit b. Which component(s) should be replaced? What indicated by “202” error at system startup? You’ve set up a network whereby each computer acts as a client and a server and in which each user shares each other’s resources. you notice that the problem seems to be coming from the memory. Repeater d. Storage Device . 1. Input Device c. Write the letter of the correct answer. when you boot to windows 98 you cannot see the files in the NTFS partition. when booting. Network Hubs b. Network Device d. what should you do with the temporary files generated during the setup process? Feedback to the Candidate: The Candidate’s overall performance was: Satisfactory Candidate Signature Assessor signature Not Satisfactory Date Date Witten Test: MULTIPLE CHOICE. You checked your windows XP installation and it works correctly. What is the correct term for such setup? After a successful upgrading to Windows 2000. What is the problem? What is the problem if our machine.partition and Windows XP using NTFS partition. Use a separate sheet of paper in answering. After examining the computer and diagnosing the defects.
Main memory is where programs and data are kept on along term basis. Video Camera B. You want a hard copy of your input. Processor 8. The operating system is the part of the system software. 4. Monitor d. Software 5. a. Repeater d. which would you install? C. TRUE OR FALSE. ______6. Cable 10. Software refers to the set od instructions that computer can understand and execute. Floppy disk c. Processor 7. Processing is the manipulation by which a computer transforms data into information. Network Hubs b. Sound Card d. What network hardware strengthens signals and allows then to stay clear over longer distances? a. Floppy Disk Drive c. c. ______9. printer or video monitor? a. Monitor c. Network Hubs b. which would provide you this? a. Monitor c. Video Card 9. Graphics Program allow the users to execute electronic presentations for reports and other functions. Input devices include the keyboard and the mouse. Printer d. . Router Which of the following is the collection of computers and related equipment that are connected so that data can move between them. What do you call a device converts computer output into display images? a. Expansion Slot b. Speaker D. Memory Chip d. Computer System b. Hardware d. Which of the following is a secondary storage device? a. Systems software tells the CPU what to do. Network Switch 4. The main memory is a software component. Use a separate sheet of paper in answering. Network Switch d. Write T if the statement is true and correct and F if it is not. Reference software includes tutorial and electronic lessons that give students knowledge or training in a particular subject or skill. 2. 3. What part of the main circuit board would you connect a peripheral device such as keyboard. Network c. ______8. ______ 5. 1. Port d. ______7. If you want to enhance your computer’s capabilities. The Bus c. Router 6. Printer b.3. ______ ______ ______ ______ Word processors are used to create special movie effects. ______10. Which provides the physical link between your computer and the network a. Network Interface Cards c. Speaker b. Printer b.
QUALIFICATION: COMPUTER HARDWARE SERVICING NC II UNIT OF COMPETENCY: INSTALL COMPUTER SYSTEMS AND NETWORKS SPECIFIC INSTRUCTIONS: ( For the candidate) 1. instruments. Test the unit and setup the network in accordance with the required criteria. materials. video card. install the operating system and install appropriate drivers. you are required to disassemble & assemble personal computer. Install Microsoft XP or any related OS. Follow OHS policies and procedures to prevent any damage to the equipment & to you. 1. Given the necessary tools. Duration: 4 hours (inclusive of questioning) Accomplish the following before the allotted time. LAN card. Install necessary drivers like sound card. 2. components & software. Using Bootable disk delete existing & create two partitions on the hard disk and make NTFS file system. Test the connectivity of your cable using LAN tester or network hub and Other PC. disassemble & assemble the system unit. . Given the working personal computer. Printer and other peripherals. 3. Prepare all tools and equipment for network setup. Make straight-through and cross-over cables using appropriate tools provided.
Install computer systems and networks Did the trainees overall performance meet the required evidences/standards? Recommendation For re-evaluation ________________________________ Qualified to take the Next Competency General comments [Strengths/Improvement Needed] Trainee’s Signature Facilitator’s Signature: Date: Date: ANSWER KEY . Interview Facilitator C.COMPETENCY EVALUATION RESULT SUMMARY TRAINEES NAME FACILITATORS NAME QUALIFICATION COMPUTER HARDWARE SERVICING NC II DATE OF EVALUATION TIME OF EVALUATION The Performance of the Trainee in the following assessment methods Satisfactory Not [ Please Tick appropriate box] Satisfactory A. Written Exam B. Demonstration 1.
d 14.c 13. d 7. True 9. Check disk & defrag 5. 2. False 6. Peer to peer 10.b 15. Install windows XP on the other partition using FAT 32. False 2. Partition hard disk into 2. c 9. True 4.c A. True or False 1. 3. Memory 8. b 10. True 3. it is not compatible with DOS. c 8.INTERVIEW POSSIBLE ANSWER 1. 6. Install 98 in the first partition then XP to the 2nd partition. 4. Keyboard 7. Nothing WRITTEN TEST 6. True 10. NTFS is a more sophisticated file system. False 7. False . False 5. Windows 98 is not compatible with NTFS.a 12. True 8. However.b 11. Memory Problem 9.
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