P. 1
UPS Analysis

UPS Analysis

|Views: 1,337|Likes:
PEST analysis, Swot Analysis
PEST analysis, Swot Analysis

More info:

Categories:Types, School Work
Published by: Muhammad Mubasher Rafique on May 26, 2012
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
See more
See less

01/17/2014

Members of Group

:
 Rabia Nasreen
 Muhammad Mubasher  Muzamil Ijaz

 Itrat Zahra
 Saba Majid

10-006 10-007 10-008 10-009 10-010

Department of Business Administration UOS

Company Background
 Founder of company
 


 

“JIM CASEY” Started business in 1907 Initial capital was $100 It operates as common carrier in 1922 Introduces their policy book in 1929 In 1987 they owned 89 aircrafts & leased 140.757 jets.

SLOGAN: "We run the tightest ship in the shipping business."

MISSION:
"As the world's largest package delivery company and a leading global provider of specialized transportation and logistics services”

Facts & Figures:
REVENUE OPERATING INCOME NET INCOME TOTAL ASSETS TOTAL EQUITY TOTAL EMPLOYEES US $ 49.545 billion (2010) US $ 5.874 billion (2010) US $ 3.488 billion (2010) US $ 33.597 billion (2010) US $ 8.047 billion (2010) 400,600 (December 2010)

FUNCTIONAL ANALYSIS
 Marketing
 Operations Technology  Finance

 Human Resource

Foreign Exchange Transactions
Cross Border Trade Transactions

SWOT ANALYSIS:
STRENGTHS:
 Strong market position  Broad portfolio of services

 Loyal customers
 Employees satisfaction  Effective communication

 Empowerment of employees

SWOT ANALYSIS:
WEAKNESSES:
 No innovation  Lack of diverse pool

 Lack of technology
 Low research and development

SWOT ANALYSIS:
OPPORTUNITIES:
 Geographical expansion  Online shopping

 Product & service expansion
 Innovation

SWOT ANALYSIS:
THREATS:
 Intense competition  Price wars

 Compliance with govt regulations
 Strikes  Work stoppage

 Slowdowns

PEST Analysis:
 Political Forces:  Labor Unions  Deregulation  Economic Forces:  New Entrants  High investment to keep

abreast with new standards

PEST ANALYSIS:
 Social Factors:  Human Force Diversity  Different Labor Rules in different regions  Technological Factors:  Changing Technology  Fast Services

Competitors:
 Domestic (United States) Competitors  United States Postal Service (USPS)  FedEx  International Competitors  Canada Post  FCML WORLDWIDE  LDH Express,  Deutsche Post (and its subsidiary DHL)  Royal Mail  Japan Post  India Post

HRM PROCESS:
 Interviewing
 Selection process  Orientation

 Training program
 Two weeks district experience

DECISION MAKING:
“DECETRALIZED SYSTEM”

COMPETITIVE ADVANTAGE:
“LIFE TIME JOB SECURITY”
 LABOUR FORCE
 LOYAL EMPLOYEES  LOGISTICS

EMPLOYEES’ EXPERIENCE
Year s of Service
Up to 5 5-9 10-14 15-19 20-24 25-29 30 and over TOTAL

No of Employees
28574 20431 13787 12434 4200 1300 446 81172

Percentage of Total
35.80 25.00 17.00 15.00 5.00 1.60 0.60 100.00

SOLUTION OF THE CASE:
“THERE SHOULD BE INTERNAL RECRUITMENT IN UPS”

JUSTIFICATION OF SOLUTION:
 Promotion from within is the policy of ups
 Ups provide life time employment  Low turnover

 Job security
 Experienced employees  Motivation  Difficult environment adjustment(for external

recruitment)  High recruitment cost

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->