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Coordinator Guide – Personality Development Programme - II 1
CH A PT ER - SPEC IF IC IN PU T S: P A R T - I
Chapter One Objectives In this chapter, the students have learned to:
Identify their personality traits Identify their skills and abilities Identify their professional goals and expectations Identify the steps to be taken for career planning
Focus Areas To conduct this session, you can take the following approach:
Initiate a classroom discussion by explaining the importance of self assessment and career planning in personality development. Carry forward the discussion by stressing on the importance of the process of self assessment and explain how the students can use it to know themselves better. Tell the students to relax and answer the Self Assessment questionnaire. Besides using the questionnaire to identify the students’ strengths and weaknesses, you can also ask the students to take the Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis test. Information on this is provided in the Additional Inputs section. Instruct the students to create their own personality portrait by answering the Self Assessment questionnaire and writing 10 sentences that best describe them. Explain to the students that they can assess the level of importance of moral values in their lives. Discuss the 13 values given in Section 1.2.3, and then ask the students to rank these values from their point of view. Instruct the students to rate their competencies in people handling skills, thinking skills, and data skills. Explain to them that these ratings will help them assess their various skills and choose their career accordingly. If they are pursuing a job, this exercise will enable them to explore new dimensions in their job area. Instruct the students to answer the questions given in Section 1.2.6. Tell them that answering these questions will help them plan their career better. Ask the students to answer the question given in Section 1.3.1. Describe the various departments and roles that exist within an organization with the help of the content provided in the Additional Inputs section. Tell the students to list the goals of their personal and professional lives. Ask them to prioritize their goals and make an action plan that will help them to realize their goals.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis SWOT analysis is a tool that helps you identify and appreciate your unique strengths and weaknesses. In addition, it helps you identify the various opportunities that are available to you and the threats that you might have to face. Strengths refer to the internal positive qualities that you can use to perform specific responsibilities effectively, whereas weaknesses refer to other characteristics and traits that you can improve upon. Opportunities refer to the external advantageous conditions that can assist your professional growth, and threats refer to the external obstacles that should be removed.
Coordinator Guide – Personality Development Programme - II 2
Ask students to list their strengths, weaknesses, opportunities, and threats in the following table: I N T E R N A L E X T E R N A L The result of this analysis will enable the students to identify suitable job opportunities and gain professional success. Departments in an Organization Tell the students that they can choose suitable job opportunities after carefully considering the size of the organization, the type of the organization, and the job profile. The number of departments in an organization depends on its size and type. Some common departments in organizations are: Opportunities in your professional life Awareness and skills related to the upcoming technologies. Accurate estimation of the market demands for your skill set. Threats in your professional life Limited job opportunities in the geographical location where you reside. Increased competition faced by you in your work area. Your Strengths Things you are good at. Qualities that people like in you. The support network you have, such as friends, family, and colleagues. The resources at your disposal. Your Weaknesses Things you are not good at. Things for which people criticize you. Resources you don’t have.
Administration: The administration department manages the organization's infrastructure. This includes maintaining all physical assets, such as buildings, computers, mails, transport vehicles, and communication channels. Human Resources: The Human Resources department ensures the well-being of the organization's employees. Its responsibilities include handling recruitments, tracking leaves, and managing promotions and terminations. Finance: The Finance department takes care of all aspects where transactions are involved, such as salaries, sales, purchases, and taxation. Technical Support: The Technical Support department consists of system administrators and network engineers. They assist the employees by solving technical issues such as system failure, data recovery, virus scans, and software installation. Marketing and Sales: The Marketing and Sales department plans new products, decides the pricing strategies, and organizes promotions after analyzing the customers and the competition. Customer Relationship Management: This department focuses on solving customers' issues and building longterm relationships with them. Corporate Communication: This department is responsible for projecting a positive image of the organization in the market and the industry. Training: This department ensures that employees receive the required training and learning resources as required by their job profiles. Quality Assurance: The Quality Assurance team assures quality for all products and processes and ensures that customers enjoy defect-free products and services.
Possible Hierarchy in an IT Organization The organizational hierarchy differs from organization to organization. It can vary according to the size and type of the organization. The possible hierarchy of an IT organization can be:
Coordinator Guide – Personality Development Programme - II 3
he suggested that the buttons should be placed a bit lower so that the correct answer. John created the course by putting the content in the checked frames. to make it more effective. did not overlap the button. read books. She asked Ashish to install it. divided the content into lessons. when displayed. He wrote a large volume of code and checked the templates several times for errors. Sheila needed the audio software to edit the same. After the templates were finalized. John listened to the freshly-prepared audio and checked it against the script. Team members from various departments where part of the project team. ©NIIT Coordinator Guide – Personality Development Programme . Monica.Roles in an IT Organization Case Study An organization that sells customized Web-based technical courses to its clients recently bagged a new project. who loves working with colors. John also shared the script with David. John also coordinated with Monicato discuss the various ideas for the kinds of images to include. John asked Monica to modify some pictures. and images for the frames. David also suggested John to include some examples in the script.II 4 . David gave John ideas to improve the readability of scripts. The team members were assigned different roles and responsibilities. He found a few mismatches and asked Sheila to rectify the errors. and then wrote the script. Meanwhile. Chris was busy coding for the course. He also wrote the script for the project. For example. created the buttons. John also mailed Sheila the script for which the audio had to be recorded. This project involved developing a course about the basics of HTML. Sheila made several phone calls to voice-over artists and fixed dates with them. The project plan was made and shared with all the stakeholders. He researched extensively on the Internet. arrows. As a result. Only Ashish was authorized to install the audio software. sidebars. Chris changed the pixel values of the buttons. David manually checked all the templates and gave suggestions to improve the usability of the templates.
In addition. which are called programs. and the customers. Computer Applications Support Specialist: A computer applications support specialist is responsible for working with computer applications and information systems. ask the students to identify the roles involved. Web banners. providing in-house software training. as shown in the following table: Name Chris Monica John David Ashish Sheila Programmer Graphic designer Content developer Technical writer Sound engineer Web designer Role You can carry forward the case study by explaining the following roles in an IT organization: Graphic designers: The responsibility of a graphic designer includes designing the interface or the GUI of software products. content developers provide technical support to end users. customer service engineers. Web designers: A Web designer designs Web pages. and business processes. creating logical and physical data models.Based on the given case study. and maintaining detailed instructions. Content developers: A content developer is responsible for writing and modifying programs. voices. identifying business rules. Programmers: A programmer is responsible for writing. The content developer may design applications for various technical and commercial users. Some of the other responsibilities include leading projects. Sound engineers: A sound engineer mixes and synchronizes music. testing. and Corel Draw. interfaces for intranets. analyzing source systems and business requirements. presales and services organizations. Technical writers: A technical writer creates manuals and documents related to the technologies and software products that are used or developed in an organization. and other requirements for Web-related products. ©NIIT Coordinator Guide – Personality Development Programme . Fireworks. System administrators: A system administrator manages the hardware of computers and networks in a company. and preparing design and technical specifications for large and complex data warehousing and decision-support systems. the system administrator may also be responsible for providing training on support skills to the IT personnel. The network administrator should be accessible at all times to solve problems related to networks. and working as client support representatives. Data architects: A data architect is responsible for designing a cohesive data architecture and data management strategy for Web-enabled data warehousing and decision-support systems. In some companies. personnel. Web designers use software such as Photoshop. The system analyst helps the organization get the maximum benefit from its investment in equipment. graphics. websites. Network Administrator: A network administrator manages the network of the organization. These programs specify instructions for computers to perform various functions. The system analyst is also responsible for solving problems related to the performance of computers and using the latest computer technology to meet organizational needs. System Analyst: A system analyst designs and develops new hardware and software systems by incorporating new technologies.II 5 . ISV partners. A computer programmer may be required to use various computer languages. or help desk technicians. Some of the common responsibilities include installing and maintaining software. or sound effects. Illustrator.
These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements: Desired position Justified Salary Learning opportunities Job Security Preferred working conditions If you have responded with a 'Yes' to most of these elements. While working at Smart Developers. He has also worked at Smart Developers as a technical writer for one year. ©NIIT Coordinator Guide – Personality Development Programme . If you have responded with a 'No' to most of these elements. Write about your short-term and long-term professional goals. Prepare a brief self-portrait of yourself for a professional career. you are satisfied with your current position and you should look forward to achieving your long-term professional goals. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years.Tech. He regularly organizes technical fests and seminars. he won the first prize in technical writing. He constantly evaluates his surroundings and analyzes situations. he is not confident about his communication skills and is not comfortable doing sales. Ans. your professional satisfaction level is low and you should look forward to improving your job conditions. He offers his support and advice when required. Don is also good at supervising tasks because he has excellent monitoring skills. 2.II 6 . However. Don is an avid sports person and has represented his college cricket team at the university level.Solutions to Chapter One Questions 1. and is currently working as a software developer at Technology Systems. Short-term professional goals refer to the goals to be achieved within two to three years. He is very innovative and takes initiative in all the functions related to his field. A brief self-portrait for a professional career can be made by considering the following elements: Educational qualification Job experience Human handling skills: The following are the various human handling skills: • • • • • • • • • • • • Supervising skills Counseling skills Selling skills Evaluating skills Stimulating skills Organizing skills Mental skills: The following are the various mental skills: Diagnosing skills Inventing skills Operating skills Monitoring skills Written communication skills Verbal communication skills Here is a sample portrait created after considering the above elements: Don Allen is a B. Ans.
Select your strengths from the following list (This is not an exhaustive list. which job or position would you like to attain? In your past. Ans. Ans. Select your weaknesses (or areas of improvement) from the following list (This is not an exhaustive list. according to you. Ans.): Strong work ethics Self-discipline Ability to work under pressure Good communication skills Team player Leadership abilities Technical knowledge Work experience High-energy level 4. To prepare a self-improvement plan.II 7 . 3. Prepare a self-improvement plan for the next five years. Weaknesses Poor work ethics Lack of motivation Weak interpersonal skills Action Plan Will learn the basic concepts of personal and professional grooming and will learn about dressing manners Will keep a record of all achievements and successes Will take feedback positively and work upon it ©NIIT Coordinator Guide – Personality Development Programme .Long-term professional goals refer to the goals to be achieved after at least five years. 2.): Poor work ethics Lack of discipline Lack of motivation Indecisiveness Weak interpersonal skills Weak leadership skills Weak technical knowledge Poor rating in educational qualification Lack of job-specific knowledge Lack of goals 5. what do you want most from your job? If you were granted a wish. These goals can be determined by answering the following questions: Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to a specific geographical location? Besides monetary gain. Long-term goals are derived from the vision of the person. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life? 3.No. List your strengths. 1. which achievement has given you immense satisfaction? What. create a table with three columns. as shown: S. List your weaknesses.
16. Similarly. 14. ©NIIT Coordinator Guide – Personality Development Programme . If any feedback for improvement is given to her. He should always exude high energy levels. and should have strong management skills. prepare a portrait. he should enjoy participating in sports activities. Weaknesses Weak technical knowledge Low-energy level Action Plan Will join weekend classes to update self with the latest technologies Will follow a proper health care routine and will actively participate in sport activities 6. she accepts it gracefully and works towards removing her weaknesses. What type of people irritate you? List the moral values that you abide by. describe yourself as well as your prospective life partner. 5. she tends to ignore her health care routine and this results in fatigue and depression. If you are single. She always strives to improve. 12. 6.S. Ans. which talks about pursuing one’s dreams. She gets inspired by reading 'The Alchemist'. 20. She works as a manager in an organization. He should have good leadership qualities. 7. 9. Donna has prepared the following word portrait to describe her ideal spouse: He should lead a disciplined life with strong work and moral ethics. He should always work towards building healthy professional and personal relationships. She works hard and is known as a motivating team player. you can create a word portrait of your prospective life partner by answering the following questions: 11. 4.Tech. 3. 10. 18.II 8 . 5. He should preferably be an M. She also wishes to improve upon her people-handling skills because she gets irritated with people with poor work ethics and lack of discipline. What hobbies and interests should your prospective life partner have? What kind of approach he/she should have towards society? List the desired strengths he/she should possess. 2. You can create your personal word portrait by answering the following questions: 1. What impression do you want people to have about you? What kind of work do you like to do? After answering these questions. Besides working hard. He should be an avid reader and should constantly update himself with new technologies. What are your hobbies? What are your strengths and weaknesses? List your special skills and abilities.No. A sample portrait is given below: Donna Bard is a kind hearted and honest girl. 19. 15. 4. 13. How do your seniors and colleagues describe you? How do you respond to critical feedback? Describe your most prized possession. 17. List the minimum standard of performance that your prospective spouse should achieve. List negative personality traits that you don't want your spouse to have. However. She is disciplined and loyal towards her work. What minimum educational qualification should he/she possess? What special skills or abilities should he/she possess? What personal growth efforts should he/she be making? What professional growth efforts should he/she be making? What should be his/her aim in life? Based on the answers given. 8. He should aim for a peaceful and prosperous life.
To do this analysis. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Analyzing the Job Opportunity Ask the students to summarize the results of the self assessment and job planning analysis done in the previous session. and special achievements as mentioned in their bio-data. The bio-data is the most important document in the interview. Describe the various characteristics of interviewers and the various disciplinary factors that the students should keep in mind while appearing for the interview. start with discussing the screening and selection procedure. the students have learned to: Identify the job requirements Prepare for the interview Participate in the interview Recapitulate the interview Identify the typical questions asked in the interview Assess their job personality Focus Areas To conduct this session. which is common in all the organizations. Tell the students that before they apply for any job. skills. To prepare students for the interview. it is necessary to analyze the job opportunity and ensure that it matches their expectations. and abilities. values. Ask the students to make a list of all the educational qualifications. projects. They should also make a list of their extra-curricular activities and hobbies and mention them in their bio-data. you can take the following approach: Initiate a classroom discussion by explaining the importance of self evaluation and preparation to perform better in an interview. Give the students a list of desirable qualities that organizations look for. This exercise will help the students assess their personality. as given in the additional inputs section.Chapter Two Objectives In this chapter. ask the students to assess the job opportunity on the basis of the 15 factors mentioned in the ‘Analyzing the Job Opportunity’ topic. it is very important for them to analyze the job opportunity. This information is provided for you in the additional inputs section. After this exercise. Tell them to have complete knowledge of all the information given in the bio-data because that will form the basis of discussion during the interview. Ask the students to prepare a list of factors that they will consider when seeking a job opportunity. ©NIIT Coordinator Guide – Personality Development Programme . At this point. trainings taken. Tell the students that it helps to know the various characteristics of interviewers. Tell the students that to target a suitable job. you can tell the students about the different types of interviews that are conducted. Tell the students about the importance of recapitulating the entire interview and making notes of their positive and negative aspects of performance. the students will get to know which of the desirable qualities they possess and which of the qualities they need to work upon.II 9 . Ask the students to go through the list and categorize each quality either as their capability or as their shortcoming.
ask them to assess it keeping in mind the 15 factors given to them. Future plans of the company 7. Qualities required 13. ask them to select the job opportunity they think will match their expectations. Give a formal smile. Agreement contract/service bond 15. as shown: Expected Factors 1. Instruct the students to draw a table with two columns. After all the students have selected at least one job opportunity. Annual turnover 4. Sit straight and alert. always remember to: Shake hands firmly with the interviewer. tell them to fill in the information in front of the respective factor in the table. If the students find that the information provided in the job opportunity article is not sufficient with regard to the factors given in the table. Remuneration/perks 14. Others may find that the job opportunity does not seem to match their expectations. Relax! Don't rush through the interview. Competitors 8. Position offered 10. Then. Mirror the interviewer's techniques. ask them to refer to the company's website and brochures to gather more information. and discuss the same with their friends. look at their self assessment and career planning analysis. Then. Number of employees 5.II 10 . Products and services 3. Any news-making issue in the past 9. ©NIIT Coordinator Guide – Personality Development Programme . Location 6. Promotion prospects Provided Factors Ask the students to study the latest issues of industry-specific magazines or newspapers for information regarding available job opportunities. Maintain regular. At the end of this exercise. Job safety 11. attentive eye contact. Keep your hands on your lap. Type of work 12. Ask such students to select another job opportunity article and repeat the exercise. Give students time to research all information. Background of the company 2.Provide the students with a list of the most common factors that should be taken into consideration when seeking a job opportunity. Tips on Body language During an interview. students who have been able to tap the job opportunity of their choice will be happy with the outcome.
Is an interview between one interviewee and a panel of two or more interviewers.II 11 . Features a selection process that is based on the collective input of several people. Is usually used to screen interviewees. Is an interview of a candidate by different interviewers separately. Involves direct assessment of the interviewee by the interviewer. Is usually used to screen interviewees. an on-the-job specialist. Is usually conducted by the government or large organizations. The various types of interviews are: A one-on-one interview: • • • • Is an interview between the interviewee and one interviewer. Can serve as a platform to check validity of information in the resume. Is a convenient and speedy method of recruitment. The number of interviewers may vary. Involves presentations by companies who want to recruit the students. Is conducted over the phone. Has a set of fixed questions for all interviewees. the time available. Usually involves each interviewer targeting a particular aspect of the interviewee's skills. and the cost that the organization wants to incur on the interview process. Has a fixed evaluation scheme to assess the interviewees. Is conducted by companies at the campuses of various colleges and universities. A board interview: • • • • • • A rotational interview: • • • A walk-in interview: • • A phone interview: • • • • • A video interview: • • • A campus interview: • • • • ©NIIT Coordinator Guide – Personality Development Programme . Has personnel representatives. May be conducted for candidates residing in a different country or at distant locations. managers. Requires participants to appear for selection tests. Could involve walk-in interviews. Involves questions that are asked on the area or field each interviewer represents. Is conducted over the phone line by using a microphone. a psychologist in the interviewer panel. a video camera. Involves questions that are often framed beforehand. depending on the factors such as the job profile. and occasionally. Can be held for all posts and for all levels. Provides an interviewee several chances to present his/her abilities and skill set. and special software. May be scheduled or unscheduled.Types of Interviews Different types of interviews are used in different situations. Is cost-efficient and less time-consuming.
II 12 . Prepare a good bio-data of yourself. Use simple and concise sentences.Tech % Marks Class 1.in : Mr.10.S.1981.permanent : 410. 2.V.V.A. Occupation 10.Solutions to Chapter Two Questions 1. Faridabad D. Age 4. Use terms and phrases relevant to the industry. 81. Ans. Surya Apartments. Give a consistent and symmetrical look. 24 : 410.co. 21-D. 3. Marital status 11.3092391 7. Name 3.24 First First First ©NIIT Coordinator Guide – Personality Development Programme . Limit the bio-data to two pages. 1995-96 1997-98 1998-2002 Vidya Mandir 15-A. Name of the post 2.Engg. Period From to : firstname.lastname@example.org 65. Address . The following guidelines needs to be followed while designing a bio-data: Avoid spelling and typing errors. Faridabad (HR) 6.M. Surya Apartments. Address . Father's name 9. D. Yadav : Software Developer : Single : Institution/ Place Degree/ Exam.66 78. Faridabad M. Date of birth. E-mail ID 8. 14. Academic qualifications Sl.present : Software Engineer : Vinay Yadav : 10. No. College Ambala. Here is a sample bio-data: Bio-Data 1. Passed AISSCE AISSE B. Telephone numbers : 0129 . 21-D. Faridabad (HR) 5. Add a cover letter or note mentioning the code number and other details specified in the advertisement.
Group discussions: In the group discussion round. 14. Rehearse the presentation of your project work and practice the answers to the common questions pertaining to the project work. Getting familiar with the interview process: The interview process followed in most of the organizations consists of three rounds: Preliminary written tests: This includes IQ tests. Ans. Work experience: Sl. language tests.pm Rs. Here is a plan to prepare for an interview for a software engineer's post: 1. Date Signature 2. aptitude tests.000/. and ‘Comparing Poseidon and Rational Rose as Modeling Tools for S/W Systems’. ©NIIT Coordinator Guide – Personality Development Programme . Prepare a brief description of your favorite subject or topic. Won the first prize in technical writing. Professional skills 16. In addition. such as writing a technical paper or participating in seminars and technical competitions. Personal interview: To prepare for a personal interview round. and discuss them during your interview. logical reasoning tests. such as ‘Role of JAVA in the Internet’. 10. organizations ask candidates to discuss a specific topic among themselves.12. Special attainments: List down all your special achievements.II 13 . and always mention if you have contributed to the advancement of any application during your training session. Extra-curricular activities : Played cricket at the university level. such as RDBMS and Operating Systems. 2. No. such as: Why did you choose this particular project? What are its practical applications? • • Practical training: Prepare a brief write-up on the training you have undergone. Briefly write out a preparation plan for an interview for a software engineer's post. References : C. Period From To Oct 2003 till date Oct 2002 to Oct 2003 Organization Designation Last Salary Drawn 1. You can prepare for the preliminary written tests by using books that contain sample tests. You can practice group discussions with your friends and improve upon your communication skills. Oracle.000/-pm 13. you need to consider the following factors: • • Academic preparation: List down all the academic qualifications mentioned in your bio-data and ensure that you are comfortable discussing about those qualifications. and technical knowledge tests. Project work preparation: Most organizations focus on project work because it reflects your own work. Personal attainments/distinctions : Organized technical fests and seminars. : Available on request. 15. 20. list down your learnings. The topics can range from current events to technical topics. Technologies Systems Smart Developers S/W Developer Technical Writer Rs. C++. and System Analysis and Design (SAD). and an answer as to why you chose this topic.
The qualifications and skills that will help you get selected for a job are: Qualifications: • • Educational Knowledge: Example: School: AISSE in Physics. A software professional may possess any of the following traits: Ability to analyze situations Self confidence Articulateness Creativity in developing new concepts Proactiveness Ethicalness Desire to excel Reliability Ambition Communication skills Past achievements Some of the weaknesses that should be overcome by software professionals are as follows: Weak analyzing skills Lack of career plans and goals No emphasis on growth prospects Lack of specific technical knowledge Over ambitious Immature and dishonest Lack of leadership qualities Poor communication skills Lack of past achievements No desire to achieve or excel ©NIIT Coordinator Guide – Personality Development Programme .Tech Job Knowledge: Example: Principal responsibilities : Designing a software system and writing code for modules of the software system. and maintaining the software system. Oracle. Ans. List your qualifications and skills that will help you get selected for a job. Leadership quality : Handling different projects related to software systems. and System Analysis and Design (SAD) • 4. Skills: • Interpersonal skills: Example: Communication skills Coordinating skills Negotiation skills Skills related to the job: Example: C. developing. C++. Principal accomplishments : Modeling.3. Chemistry. Maths College: B. Prepare a list of your strengths and weaknesses.II 14 . Ans.
3 years of experience as a S/W developer. and System Analysis and Design (SAD). Engineering College. from M. I have done B. Because he has a strong technical experience and good interpersonal skills. Ambala. Vinay has identified a goal for his professional life. Handling a team of seven software professionals. : Designing a software system and writing code for different modules of the software system.M. My name is Vinay Yadav and I am a software developer with Technologies System.II 15 . Introduce yourself. Oracle. I am a person with a high degree of integrity and team spirit. 6. and I am aspiring to do an M. C++. Ans. Based on the above-mentioned qualities. I have been brought up in a atmosphere where discipline and respect for elders is a way of life.Tech.5. Responsible for making high-quality software systems.Tech. and maintaining the software system. Assume that Vinay possesses the following qualities: Educational Qualities: School College Professional Qualities: Professional experience Principal responsibilities Principal accomplishments Leadership qualities : AISSE in Physics. Creative in developing new concepts Pro-active Desire to excel Reliable and ambitious Good communication skills Good coordinating skills Good negotiation skills Skills related to job : C. Vinay plans to become a project manager in the next two to three years. developing. ©NIIT Coordinator Guide – Personality Development Programme . : Managing different projects related to software systems. : Modeling.Tech : 1 year of experience as a technical writer. I believe strongly in values like honesty and hard work. Interpersonal skills : Ability to analyze situations. Identify an appropriate career goal for yourself by matching your qualities to the job. Ans. Chemistry. giving comprehensive information about yourself within two minutes. Maths : B.
ask the students to practice mock interviews with their friends. Explain to the students that the other candidates appearing for the interview are also like them. Tell the students that they can perform better in an interview by listing down all the possible questions and obstacles that can occur during the interview. it will help divert their minds away from the stress and nervousness. you can take the following approach: Initiate a classroom discussion by explaining the importance of managing stress when appearing for an interview. ©NIIT Coordinator Guide – Personality Development Programme . such as by giving mock interviews. They also have their own set of strengths and weaknesses. The questions can be related to their educational qualifications. ask them to get the summarized results of their self assessment and career planning analysis with them. Obstacles can occur due to the lack of any desirable quality or if the candidate shows stress during the interview.Chapter Three Objectives In this chapter.II 16 . Tell the students to make a note of all the positive and negative aspects of the interview and work on the negative aspects for the next opportunity. and they may not have answers to all the questions. the students have learned to: Handle stress during job interviews Participate in interviews with confidence Use stress situations as motivating factors Focus Areas To conduct this session. Before the students give a mock interview. if they interact with the fellow candidates. and they should learn from such experiences. They should follow a philosophical approach and start thinking of the next job opportunity. They will feel light and enthusiastic. they can answer all the questions and can overcome any obstacle. In addition. and the various interpersonal and job-related skills mentioned in the bio-data. Discuss the ways by which the students can release stress. Explain to the students that if they are well prepared. Explain to the students that failure in an interview should not dampen their spirits. professional experiences. Releasing Stress by Giving Mock Interviews To decrease the stress level in the students' minds.
Clarity of introduction 13.The students can take care of the various disciplinary factors and the characteristic profiles of interviewers by giving mock interviews. Leaving on a positive note Positive Aspects Negative Aspects ©NIIT Coordinator Guide – Personality Development Programme . His/her dress 19. The students can be evaluated against the following parameters: Instructor feedback How would you rate the interviewee on: 1. The use of appropriate greetings His/her handshake His/her smile Excellen t Good Fair Poor 4. Promptness while answering 34. Ability to use suitable closings 37. His/her posture 16.II 17 . Confidence level 28. Eye contact level 25. Clarity of answers 31. 10. His/her listening skills 40. 7. His/her resume 22.
26. The body language of the students will tell the interview committee about their nature and motivation level. This will help them assess their actual stress level. For example. I am very critical of any displeasing behavior around me. and failures. Tell the students that they can rate each statement by entering the number in the respective rating column. Stress Level Evaluation Different students might have different reasons for being under stress when appearing for an interview. The interviewer will ask the reason for leaving the previous job from the candidate to assess the candidate's interest in the current job and stability. Accordingly. ask the students if they are feeling more comfortable facing the interviewer. 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 Statement I get irritated by the interviewer's undesirable attitude. they need to rate each statement from 0 to 4. to be used if the students absolutely identify with the corresponding statement. Is the candidate capable of doing the job and does he or she have the required skill set? What is the motivation level of the candidate? What interests the candidate in this particular job? Is the candidate stable? How easily can this candidate gel with the other employees? Is this candidate friendly in nature? Inform the students that throughout the interview process. You can ask the students to assess the various reasons of stress and evaluate the stress level by using the Personal Stress Index (PSI). Tell the students that they should rate the statements according to how they actually feel and not according to the image they may want to portray to others. 22. 23. I feel a compulsive need to prove my worth. they will be judged on the points given above. Present those statements in a tabular form and ask the students to rate each statement based on their preferences. Their bio-data and the discussion on the facts given in the bio-data will help the interviewer assess their capabilities. The ratings vary from 4. I blame myself for my mistakes.After the mock interviews. Give the students some statements that convey the behavior pattern of a person in a given condition. the interview committee will be able to determine if the candidates can work cordially. 25. ©NIIT Coordinator Guide – Personality Development Programme . I feel insecure and anxious about my future. I wish for immediate appreciation and recognition.II 18 . I feel anxious about undertaking new endeavors. to be used if the students strongly disagree with the statement. as shown: Personal Stress Index S. they should also know about the questions that the interview committee may consider. Tell the students that by judging their team building and coordinating skills. I find my life unfulfilling and meaningless. defeats. This analysis will help in reducing the stress level and the students will be more comfortable when appearing for an interview. Tell the students that besides knowing about the possible questions that can be asked during the interview. I am extremely impatient and get easily frustrated. consider the following questions: 21.No. Ask the students to create a table with seven columns. to 0. I am apprehensive in handling responsibility. 24.
After the students have completed grading the statements. Keep the scores of the students confidential and create an appropriate action plan for each student. A PSI between 10 and 20 indicates a favorable level.II 19 . ©NIIT Coordinator Guide – Personality Development Programme . A PSI of 5 or less indicates an exceptionally low level of stress. ask them to add the ratings given to the 10 statements. and a PSI between 20 and 40 indicates that the students need to be counseled.
They should attain the knowledge regarding performance evaluation and about the various projects in the organization. Explore the building and find out the location of various departments and facilities. and protocol. the canteen. For this. Overachieving the Targets Tell the students that they will be observed closely the first few days. Familiarize yourself with the new surroundings. this attitude gets rubbed off on their colleagues. Clarify any doubts and seek information from your new colleagues or the HR personnel. Do not make unsolicited comments and avoid politically incorrect language and humor.II 20 . Provide the students with the tips given in the ‘Enthusiastic Team Player’ topic in the Additional Inputs section. This will give them an impressive start and enable them to rise faster in their careers. Ask them to effectively make use of their communication skills to build a good rapport with their colleagues. Tell the students that they should get to know about all the aspects of the organization in the first few days because there will be little work pressure. Wear a smile. Find out about the organization's rules and regulations. such as the restroom. the students have learned to: Identify tips for performing well in their first assignment Identify techniques for suggesting changes in their organization Focus Areas To conduct this session. Enquire about the generally accepted and followed practices of the office from your colleagues or the HR department. general practices. On the first day at work: Be punctual and report on time. They should achieve all the objectives given in their first assignment and should not offer excuses for not doing any part of the assignment. Be careful about what you say. They should try to know more about the parameters to evaluate performance and behavior. they will be able to get along with their colleagues easily. In addition. Parameter 1 2 3 4 5 ©NIIT Coordinator Guide – Personality Development Programme . such as: S. Use formal language.Chapter Four Objectives In this chapter. discuss with them the evaluation process and then disclose the name of the best student. Introduce yourself and engage in conversation with them. Ask if there is an official manual that provides such details. rules. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Tips for Smooth Handling of the First Day at Work Tell the students that on the first day at work. Such suggestions should be given only after prior consultation with seniors and colleagues. After they have completed the assignment. it always helps if they know what to expect throughout the day and how to conduct themselves. Instruct the students that they should not hesitate to give inputs regarding the existing projects. Provide them with the tips given in the Additional Inputs section. This is because a favorable first impression can lead to several good opportunities. Warn the students that the inputs or suggestions for the values. give the students an assignment and ask them to complete it in a particular time. Explain to the students the positive effects of being enthusiastic. Explain to the students the importance of giving their best in the first assignment. They should be extra careful when interacting with others and handling a new project. There is usually not much work to be done on the very first day. Arrive at the assigned time and report to the concerned person. and the coffee machine. they need to follow the hierarchy protocol. Feel secure and positive. Do not hesitate to ask questions.No. and regulations of the organization should be kept reserved for a proper opportunity. If they are full of enthusiasm. Observe the students while they work on their respective assignments. Look confident and feel comfortable. you can take the following approach: Initiate a classroom session by discussing with the students how they should spend their first day in office. Familiarize yourself with the people who are introduced to you. Show them a sample evaluation sheet (where 5 is the most ideal rating and 1 is the least ideal rating). The first day is usually about fulfilling certain formalities and getting familiar with the new surroundings. However.
Tell them that the situations can be personal or professional. Pamper yourself. The list of statements is as follows: Get your priorities straight. Solutions to Chapter Four Questions 1. Present yourself in a dignified manner and always wear a smile Accept the fact that you cannot please everyone all the time. they should simply find clues to their problems with the help of these tips. In addition. Recognize all of your accomplishments and make a list of them. team participation. they will be considered for new and challenging assignments if they show a high degree of enthusiasm and willingness to participate in all team activities.II 21 . List out your short-term and long-term goals in your professional life. give them the list of tips that will help them overcome their problem. These things need not necessarily be related to your job. Explain to the students that their behavior. In addition. Make a list of your qualities. Tell the students that they will be able to maintain their level of confidence and enthusiasm after following these tips. Do not underestimate yourself. If the employees are enthusiastic. Ask the students to list down situations where they may not feel confident. If they feel low. This is because the lack of confidence in one area influences the other area. It affects your personal and professional life.1 2 3 4 5 6 Adherence to time Adherence to quality Adherence to guidelines Discipline Participation Extra Efforts Ask the students if they had considered these parameters when doing the assignment. and extra efforts also affect their rating. Believe in prayers. Think positive and talk positive. These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements: Desired position Justified Salary Learning opportunities Job Security Preferred working conditions ©NIIT Coordinator Guide – Personality Development Programme . they should not concentrate on only achieving the explicit targets. Ans. new employees should strike a good rapport with their seniors and team members. Exhibit what you do best and teach it to others. If they wish to secure a rating of five. Keep learning new things to boost your confidence. Stay healthy and fit. the client perceives the organization to be reliable and ready for tough assignments. Enthusiastic Team Player To create a good impression in an organization. Do not take feedback on your projects personally. Short-term professional goals refer to the goals to be achieved within a span of two to three years. Always try to help others. Accept feedback with a positive attitude. Would they have performed better if they had been aware of these parameters? Tell the students that it is necessary to know about the evaluation procedure to perform better. they should try to overachieve the targets and improve upon their past performances. tell the students that it is not enough to simply achieve the targets. After they have written the situations. Appreciate your qualities and be proud of them. Tell them that the tips apply to all situations. Presence of team spirit will enable them to accomplish their project and organizational goals. Therefore.
which achievement has given you immense satisfaction? What. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life? 2. Long-term goals can be determined by answering the following questions: Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to any specific geographical location? Besides monetary gain. Ans. Long-term goals are derived from the vision of the person. your professional satisfaction level is low and you should look forward to improving your job conditions. make an action plan to achieve these goals. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years. If you have responded with a ‘No’ to most of these elements.If you have responded with a 'Yes' to most of these elements. according to you. You can create your action plan by filling up the following table: What I Plan to do How I Plan to do When I Plan to do Possible Obstacles Plan to remove obstacles Action 1 Action 2 Action 3 ©NIIT Coordinator Guide – Personality Development Programme . you are satisfied with your current position and you should look forward to achieve your long-term professional goals. Long-term professional goals refer to the goals to be achieved after at least five years. what do you want most from your job? If you were granted a wish. which job or position would you like to attain? In your past.II 22 . Prepare an action plan to achieve your goals. After you have identified your short-term and long-term goals.
Now. allocate a deadline for each activity. Acquire a position of a senior software engineer or a team leader. 31. Ans. Make efforts to get noticed by always appearing confident and enthusiastic. Take extra measures to perform better in your first assignment because it will help form a favorable first impression. Try to collect all the information related to your organization and understand the atmosphere of the organization. Plan out a strategy to make a good impression on your first job. Be ready to take on new challenges. Always be ready for any opportunity and make sure to give your best performance. 29. 35. This will help you continuously assess your performance status. Always appear enthusiastic and full of confidence. The time span can be mentioned as follows: 32. 33. 36.' Then. Lack of time to enroll for the course and to study. The list of obstacles can be as follows: 37. Build a bond of trust and understanding with your team members. if you have joined an organization as a software developer want to become a project manager. Heavy competition. You can use the following strategy to make a good first impression: Utilize your first day in office in getting familiar with your colleagues and the office environment. Write the respective deadlines in the column 'When I plan to do'. 45. 38. Ask your project manager to give you a chance to work in projects that involve new technologies. Time span already given. Ask your team members and seniors about the performance evaluation procedure. Now. Make efforts to get noticed in your team. Working on similar types of project again and again. Write this list in the column 'How I plan to do. make a list of things to be done to reach that level.II 23 . Acquire a Master's degree in Technology. Good leadership qualities to be identified. Start making your list of accomplishments and start working on the list of shortcomings. This will reflect on your work and people will want you to work with them. course.' The list can be as follows: 27. ©NIIT Coordinator Guide – Personality Development Programme . 44. 28. If possible. In the next two years. Family planning to relocate. Start handling two teams simultaneously. In the next three years. 41. Represent yourself as an enthusiastic and confident person. 43. write that it in the column 'What I plan to do. Learn about the new technologies. Continuous process. 3. Take the long pending leaves and get yourself enrolled for the M.Tech.For example. Take your first assignment very seriously and deliver your best. Always support your team members and cooperate with them. Discuss your goals with your family and seek their support. After you have identified the obstacles. If you are not comfortable about a specific aspect about the organization. 30. make a plan to remove them and start working as per the plan. study with a friend who is doing the same course. You can plan to remove your respective obstacles as follows: 42. This will lead you and your team towards success. 40. Remain in the current office for the next three to four years. 46. In the next three years. raise the issue in an appropriate manner. list the possible obstacles against each point. 39. Devote two to three hours in a week for studying. 34.
On the other hand. urgent. A person in depression and with a negative attitude will rarely be able to use his or her positive qualities. students should prioritize their tasks. Tell the students to keep the final list with them for future reference. If a deadline has not been given for an assignment. advertising this belief will help in creating a positive environment around you.Chapter Five Objectives In this chapter.II 24 . lack of time can result in poor performance. Inform the students that they should not keep unrealistic targets because it might result in setbacks. it is important to manage the various tasks and complete them within the specified time. You may have complete knowledge of a task. the students have learned to: Identify the importance of physical fitness Identify the importance of a positive attitude Set priorities Make commitments Be pragmatic Focus Areas To conduct this session. After they have made the list. if not managed properly. however. Urgent work needs immediate attention and provides less time for execution. Urgent work need not be important. Then. Now. ask the students to take the list of important tasks again and tell them to categorize them as urgent and not urgent. you can take the following approach: Initiate a classroom session by asking the students to list their skills and capabilities. ask them to list other tasks that might not be important. ask them if they are utilizing all their skills and abilities. As a result. important work. This will help them be enthusiastic and increase their confidence level. students need to work towards meeting the deadlines by increasing the energy levels of themselves and of their team. Tell the students that planning should immediately be followed by implementation. a person should categorize it as important. or not urgent. Any delay will result in loss of energy and enthusiasm. In addition. Explain the difference between important and urgent work. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Setting the Priorities Lack of performance does not necessarily mean lack of knowledge. but need to be performed in the future. Tell the students that they should always fulfill their commitments. To accomplish their tasks efficiently. It is necessary to think well about yourself if you want others to think well about you. Again. Ask the students to list all the important tasks that they need to do on a daily or weekly basis. They should be practical and reasonable while planning their work. To manage a task. thereby ignoring the important ones. Discuss the tips covered in the ‘Physical Fitness’ topic of the Additional Inputs section. one should take care to complete all urgent work on time. Therefore. even after investing all their energy. This will enable them and their team to enjoy their accomplishments. Tell the students that they should always have positive attitude and should always work towards bringing positive energy in their personal and professional lives. can become urgent after some time. their performance goes down and they feel depressed because they could not complete the important work. Adherence to commitments always boosts confidence. not important. Tell the students that they can utilize their skills and abilities if they know how to recognize their talent. It is a good practice to remember your achievements and accomplishments more often to bring positive energy in you. Explain to the students that being physically fit will help them maintain good health and perform optimally. In addition. Tell the students that many professionals are never able to achieve success in life because they put all their energy in completing the tasks that are urgent. they should set their own deadline and work towards achieving it. This can cause self doubt and depression. Therefore. ask them to prioritize in order of execution. Help the students differentiate between important and urgent work by asking them to place their tasks in the appropriate box in the matrix shown below: Urgent Important Managing the ongoing crisis Completing the deadline-driven projects Not Urgent Future prevention of crisis Building relationships ©NIIT Coordinator Guide – Personality Development Programme . They will stay active and full of energy throughout the day.
Do not skip meals. ask them to write the last time they went for a health check. The result will be surprising because most of the students will realize that they have not gone for a health check for years. This will help them accept new challenges and perform better. Ask the students to describe their health care routine. List out your qualities among the potentials given in this module. Perform small exercises. Admire yourself. It also enables you to relax your nerves. In addition. They will have a clear idea of the high-priority tasks that need to be performed before the low-priority tasks. we emphasize on improving on our educational qualifications and professional qualities because these parameters form the basis of assessment for any person. have an organic fruit everyday. After a hard day at work and going through several daily chores. John needs to work on the following aspects: Lack of physical fitness routine: He tends to ignore the aspect of physical fitness because he spends long hours in office. factors such as enthusiasm. Tell the students that they can take care of themselves if they follow these health tips. This will help you remain organized. He sets realistic goals. You can do this exercise anywhere and at any time of the day.II 25 . Once in a week. Give the students the following list of tips. Setting priorities with practical approach: John sets his priorities before starting any work. Following is a sample list of qualities possessed by John: Positive attitude: John always looks at things with a positive attitude and keeps track of all the appreciation and encouragement given to him. and consult a dietician for further guidance. Besides being assessed on your educational and professional standards by others. they will be able to manage their responsibilities in the specified time. Many people tend to ignore these factors. Now. ©NIIT Coordinator Guide – Personality Development Programme . and physical fitness should also be recognized. ask the students to list the various physical problems they face while working. Ans. Solutions to Chapter Five Questions 1. most of us tend to ignore the beauty around us. assess yourself and list down the good qualities that you possess. In addition. Follow healthy eating habits. Taking the stairs instead of the lift and indulging in rotation exercises while sitting on your workstation will increase your blood circulation and refresh your energies. This beauty can be the nature or some good work going on in your neighborhood. Making commitments: After setting the priorities. Tell the students that if they are healthy. Entertain your spirit. This process will help them assess their real potential. Make a list of all the tasks. John makes commitments and works sincerely towards meeting the deadlines.Recognizing new opportunities Planning Not Important Making calls Checking mails Attending meetings Popular activities Phone calls Mails Time wasters Pleasant activities After the students have categorized their tasks. This enables him to accomplish the tasks in a proper manner and within the specified time. 2. it will reduce the tension of remembering the tasks to be done and eliminate the risk of missing any important work. When we talk about education and profession. Few get the time to exercise or play a physical sport. positive attitude. How do you propose to overcome the deficient potentials? Ans. Physical Fitness It is not possible to utilize your full potential if your body does not permit you to do so. This list will help them remain healthy and active while coping with a busy work schedule: Take 10 deep breaths. Taking 10 deep breaths 3 times a day will enhance your thinking power because more oxygen is transferred to your brain. However. This will help in boosting your confidence on a regular basis. they will be full of life and vitality. The appreciation and encouragement act as motivators and increase his potential. feed your soul with beautiful thoughts and scenes to rejuvenate your spirits.
To ensure success.II 26 . John can take the following steps to overcome his weaknesses: He will consult the physical trainer. ©NIIT Coordinator Guide – Personality Development Programme . set up a fitness routine. He will ensure that all projects are executed on time. and follow it regularly. he will share the schedule with his team members and his seniors. This will help increase his physical fitness. Time gap between planning and execution of project: John tends to delay the execution of planned projects. This results in loss of energy and enthusiasm.
and taking sufficient breaks when performing a lengthy task. avoid delaying task execution. This ensures that you are in a better position to manage the day ahead. he does not really like doing extra work. She makes sure to spend time with her family and friends because she can unwind and get back to work feeling refreshed. if any. tell the students to adhere to the following guidelines to manage time effectively: Plan and organize: Take out time for planning and organizing. successful. After reviewing the daily time log for four to five days. At the end of the day. they should calculate the amount of time spent on completing those tasks and analyze if the estimated time was more than the actual time taken. His colleagues flock to his workstation because it is a good place to hang out. You should keep referring to them during the day. He would rather suffer himself than let his image suffer. Use time sheets: Time sheets can be analyzed to find ways for saving time. She helps people around her and nurtures them because she believes in their potential. Ms Balanced is a smart. the students have learned to: Identify useful tips to manage time effectively Create a time management schedule Assess their time management ability Focus Areas To conduct this session. At the same time. they will be able to assess whether they have utilized the time well. He is not climbing up the corporate ladder even after three years in the organization. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Guidelines and Benefits of Time Management Mr NeverNo is a talented individual. Use 'To Do' lists: 'To Do' lists prevent you from forgetting to complete or start some work at a certain time. ©NIIT Coordinator Guide – Personality Development Programme . they can use ‘To do’ lists. she is completely down-to-earth and unassuming. Ask the students to make a list of tasks that they do in a day. By listing the activities performed in a day and the time spent on each activity. Failing to plan is equivalent to planning to fail. Inform them about the various behavior patterns that can be followed to utilize time in a better manner. Tell the students that they will always meet their deadlines and be ready to take on new assignments if they are able to manage their time well. and then state the various guidelines that can be followed for effective time management. they will not feel frustrated if they cannot complete specific tasks. ask them to prioritize the tasks and allocate a time period for each task. such as planning.II 27 . committed. they might realize that the time spent on making phone calls and checking mails may be reduced and utilized for more important tasks. Maintaining a time log will enable them to assess their pattern and identify their problem areas. it is just that he cannot say ‘No'. If only he could learn how to rule his life instead of allowing other people to rule it. if you can do so. Discuss the two different personalities talked about in the ‘Guidelines and Benefits of Time Management’ topic in the Additional Inputs section. Delegate work to others: Identify tasks that can be delegated. which could otherwise throw work out of gear. Multitask: Do more than one task at a time. You can ask the students to use the format for time sheets given in the additional inputs section. In addition. He does not have time to pursue his hobbies and interests because he is in office during most weekends. and avoid trying to be perfect in all the tasks undertaken. He is always asked to participate in company activities not only because he is good at these activities but also because he is willing to put in extra hours. without becoming distracted. Then. and popular person. wherein they can write all the tasks to be done and allocate time based on the nature of the work. They also help you prioritize tasks. By doing this exercise regularly. However. you can take the following approach: Initiate a classroom discussion by explaining the importance of time management in the students’ personal and professional lives. These behavior patterns include saying 'No' to the work elements that are not included in their responsibilities and will not be measured when assessing their performance. Refer to the Additional Inputs section to get information on the ‘To do’ lists. she plans for the known and the unknown. To create this list.Chapter Six Objectives In this chapter. prioritizing. He diligently responds to all the forwarded mails from friends and colleagues. Tell the students that they should maintain a time log. Work only on those tasks that cannot be delegated. They should maintain the time log on a daily or weekly basis. Tell the students that they can follow several tips to manage their time better. and pays attention to smallest of details. you can monitor the amount of time you spend on doing tasks. Every day. After discussing the two different personalities.
Therefore. Conquer procrastination: To avoid procrastination. you can make sure that deadlines are met regularly. hobbies. Tools for Effective Time Management Effective time management includes organizing and prioritizing your tasks. Reduction of stress: Effective time management ensures that you are more organized and are able to unclutter your mind. Do not plan for 100 percent of your time. 'To Do' lists and time sheets are the tools that you use to manage time. To Do Lists A 'To Do' list is an action plan for the tasks that have to be done during a specific day. divide a task into a number of smaller tasks and start doing them one by one. you do not feel stressed. Handle interruptions well: When planning your activities. Plan for tasks that have deadlines. Tell the students that effective time management results in: Ability to control one's activities: Effective time management helps you prioritize and organize your activities. This puts you in control.II 28 . and friends: Time management helps you restore the balance between work and leisure hours. Higher production and efficiency: Effective time management includes smart goal-setting techniques that help you increase your productivity. Prioritize all your tasks. Allocate time for pending tasks. There are two types of 'To Do' lists: Daily To Do list Running To Do list To use a 'To Do' list effectively: Make a list of the tasks that you have to do. Learn to say 'No': Saying 'No' becomes easier when you realize that your priorities are more important than anything else. ©NIIT Coordinator Guide – Personality Development Programme . assign some time for interruptions. More time for family. Deadlines being met consistently: By prioritizing tasks and organizing schedules. Always plan for less than 100 percent of your time. Update the list constantly.
Analyze whether your time is being spent usefully. 3. Use a time sheet to track your time. 2. Modify your 'To Do' list suitably Ask the students to fill the following time sheet according to the instructions given in the class: Time 6 am 7 am 8 am 9 am 10 am 11 am 12 noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm Activities/Tasks ©NIIT Coordinator Guide – Personality Development Programme . and use a 'To Do' list to plan your activities.II 29 . List your activities for a week or a fortnight.You can ask the students to use the following 'To Do' list: Time Sheets A time sheet is a blank table that has hours marked for a day. It helps you track your time and analyze whether you are spending your time productively. To use a time sheet effectively: 1.
and they can even pay off their bills online while listening to their favorite music. they should think of innovative ideas to manage time. they can make a list of points to be discussed in a specific meeting. For example. It is a continuous process. There can be many more ideas based on the number and types of tasks listed by the students. Suggest to the students that the continuous time management process should not tire them. based on their lifestyle and comfort level.Time 9 pm 10 pm 11 pm 12 pm 1 am 2 am 3 am 4 am 5 am Combining Several Activities Activities/Tasks Managing time is not a once-in-a-week task. Ask students to think of ways to save time and still complete all the tasks for a specific day.II 30 . While traveling for office. Suggest that the students can also make a list of tasks to be done in a week and can apply the same idea to combine one or more tasks to save time. During the weekend. Tell them that they can refer to their personal time management survey form. they can make phone calls while watching television. they can watch movies on TV while performing household chores. one should make a mental note of the change and try to manage the schedule accordingly. They can invite their old friends to a social event and can enjoy the social event and chat with their friends. They can prepare their study schedule or think of a project to be submitted while traveling to attend a class. With every change in the daily routine. Now. Tell the students that. As the changes occur in one's personal and professional lives. ask the students to again go through the list of tasks they have planned for a day and then think if any two tasks can be combined. They should enjoy this activity. ©NIIT Coordinator Guide – Personality Development Programme . The time they have allocated for the necessary tasks to be done every day can be utilized for other tasks also. These new ideas can help them manage time better and improve their performance. the time management schedule also gets altered.
suppose the following results are filled in the column against the tasks given: Completed Completed Incomplete Not attended to Not attended to Completed The reason for not being able to complete some of the tasks were: Writing a module took two hours instead of an hour. However. You can also prepare a time log to manage your weekly or long-term tasks. In the fourth column. 4. you can analyze that one should set realistic deadlines and should not try to be a perfectionist all the time.No.' A sample time log is shown as follows: S. The module could have completed in an hour. 3. Based on the result derived. 5. and the third column will contain the time allotted for the corresponding task. Engagement/Task Completing a module Organizing a meeting Organizing a fun activity at work Going out for lunch with friends Going to the gym Making reports on the team's performance Allotted time One hour Two hours One hour Two hours Two hours Three hours Results At the end of the day. 'Incomplete'. the activities for which one is not answerable to anyone like going to the gym or going out for lunch should not be ignored. 2. not all the colleagues were interested in continuing with it on the same day. create a table comprising four columns. Started to initiate a fun activity at work. however. 1. In addition. This delayed the subsequent tasks. Skipped lunch for this reason. The meeting had to be postponed for another hour.II 31 . The first column will contain the serial number. To create a time log. or 'Not attended to. Worked on the reports and cancelled going to the gym. Ans. Prepare a time log for utilizing your time and note down your own reactions to your time management.Solutions to Chapter Six Questions 1. These activities should be given equal importance. Collected data for making the reports on the team's performance but realized that it will take more than three hours to complete the reports. 6. specify the result as 'Completed'. therefore. the second column will specify the task. ©NIIT Coordinator Guide – Personality Development Programme . This resulted in delay in planning and executing the meeting. it took two hours. had to work upon another task and this activity got postponed for the next day. This delayed the rest of the activities. Prepare a time log by listing the tasks to be done in a day.
This results in too much of work and effort. is as follows: Time 9.30 to 5.30 to 2.30 Lab session (C Programming Language) Lab Session (PC Software) C Programming Language Discrete Mathematics 4. I plan to do the following: I will have a practical approach towards work and will try to strive for excellence rather than perfection.30 A time commitment plan for Module 2 of the first semester of MCA. This results in an increased amount of work. This will help me save time. Instead of making personal targets. Ans. To overcome my weaknesses.30 12.00 to 11. Learning to say 'No' will help me save a lot of time.00 to 10.30 2. Prepare a time commitment plan for an MCA semester allocating time for studies in two modules of 16 (12+4) weeks of time.30 3. Identify your weaknesses related to time management and create a plan to overcome it. I will involve my team members in my work. A time commitment plan for Module 1 of the first semester of MCA. irrespective of the requirement.00 11.30 Monday System Analysis and Design Discrete Mathematics Break C Programming Language Computer Organization Break Lab session (C Programming Language) Lab Session (PC Software) PC Software Tuesday System Analysis and Design Discrete Mathematics Break Lab session (C Programming Language) Lab Session (PC Software) Break C Programming Language Computer Organization PC Software Wednesday Discrete Mathematics C Programming Language Break System Analysis and Design Computer Organization Break PC Software Thursday Computer Organization System Analysis and Design Break Lab Session (PC Software) Lab Session (C Programming Language) Break PC Software Friday Computer Organization PC Software Break Discrete Mathematics System Analysis and Design Break C Programming Language Lab session (C Programming Language) Lab Session (PC Software) 1.00 Monday Digital Electronics Tuesday Data structures using C Wednesday Digital Electronics Thursday Digital Electronics Friday Data structures using C ©NIIT Coordinator Guide – Personality Development Programme . I believe in doing everything on my own and do not feel comfortable in delegating tasks to my team members or colleagues.30 to 1. I tend to take on each and every task that comes my way and am unable to say 'No' to my friends and colleagues.30 to 12.30 to 3. to be followed daily for 12 weeks.II 32 .2. is as follows: Time 9. This will help me achieve the targets on time and will enable others to learn and improve upon their performance.00 to 11. I will say 'No' to the tasks that do not contribute to my goals. 3. I will make team targets. This unnecessarily delays the things and affects the complete schedule. Here is a sample list of weaknesses related to time management: I try to do each and every task to perfection.00 10.30 to 4.30 11. Ans.00 to 10. both planned and unplanned. to be followed daily for 4 weeks.
10.30 to 12.30 to 1.30 12.00 to 11.00 to 11.II 33 .00 Information Technology Break Data structures using C Lab session (Data structures using C) Information Technology Break Lab session (Data structures using C) Digital Electronics Information Technology Break Lab session (Data structures using C) Data structures using C Lab session (Data structures using C) Break Data structures using C Information technology Lab session (Data structures using C) Break Digital Electronics Information technology 11.30 11.30 ©NIIT Coordinator Guide – Personality Development Programme .
ignore it at once and move ahead. Communication Skills ©NIIT Coordinator Guide – Personality Development Programme . they should work upon improving their verbal and nonverbal communication skills. Concentrate on how to gain from the criticism. It includes various aspects of your lifestyle. Take corrective action: Instead of getting depressed or developing an inferiority complex. The more knowledge they gain. There are no specific aspects that determine a personality. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Criticism and Feedback Personality is an overall impression that you make on others. In addition. Tell the students that their personality grows along with them. If it is a genuine criticism. You should always learn from your mistakes. Giving lame excuses will add up to your negative behavior. If you are calm and composed. the better their personality will shape up. Suggest that they should gain knowledge by reading content related to their field of work. Tell the students that they should take up new opportunities and responsibilities with full confidence and should use their good communication skills and knowledge to boost their confidence.II 34 . they should observe their surroundings and interact with learned people. and successful experiences can also help in increasing their confidence level. you should look at the possible reason and work on it. Acknowledge the reason: If the reason behind criticism is competition. Take a Tally: Think about the criticism deeply and try to identify if you have been criticized for the same thing more than once. Students can use the following ways to accept feedback and criticism gracefully: Accept your mistakes: If you have made a mistake. Irrespective of the kind of feedback. They should keep themselves updated with their field of work and current affairs. Factors such as courage. For this. Use the content given in the ‘Communication Skills’ topic in the Additional Inputs section. you should learn to stay calm and ignore it. offering arguments. you should work upon it and try to improve yourself. you should reply through your work. logical analysis.Chapter Seven Objectives In this chapter. If the criticism is about behavior or habits. you should work upon it. you are in a better position to assess the situation. To improve your personality. and resorting to emotional outbursts will only aggravate the situation. If it is out of jealousy. discuss it at length and get to know about the reason. instead. gaining knowledge is futile if the students cannot express themselves properly. your family and friends can guide you. Do not react instantly: Reacting instantly to criticism will only show your insecurity. you should not react instantly and reply by using harsh words. ignore the criticism. If a person criticizing you is doing it out of habit or frustration. you should continuously assess your behavior and work on the shortcomings. Tell the students that developing one's personality is an integral part of their professional and personal lives because it helps create a favorable impression. Taking feedback and criticism is an important aspect of personality development because people tend to be depressed and frustrated when taking feedback. Provide the students with the list of problems they can face while communicating with others. Ignore specific feedback: Always identify the source of criticism. Raising your voice. you should always be ready for feedback and criticism. If more than one person is making a similar comment. admit it instead of giving excuses. After you have identified the reason. you should learn from your mistakes. For this. However. you should never get defensive. the students have learned to: Identify the importance of good health and physical appearance Identify the importance of good knowledge and communication skills Identify the importance of self confidence and achievements Identify the importance of professional and personal skills Focus Areas To conduct this session. Make it a learning experience: There is always something to learn from criticism. Absorb genuine feedback: If the reason behind criticism is improvement. Attaining a good personality depends upon various factors. If the reason behind criticism is jealousy. you can take the following approach: Initiate a classroom session by explaining the importance of a good personality.
II 35 . Then. ©NIIT Coordinator Guide – Personality Development Programme . tone. Here is a list of some of the problems that the students may have faced when narrating their story in the class: The students were unable to make eye contact with the rest of the class. In addition. The difference between flat and modulated voice is similar to the difference between bland and spicy food. The students were nervous and felt stiffness in their body when facing the class. Due to the lack of knowledge of vocabulary and grammar. they will be able to express the same. Therefore. and. a person with a positive frame of mind is more comfortable making gestures while communicating. Verbal communication skills consist of tone. Here is a list of some of the problems that the students may have faced when recording their narration: They were unable to make it sound interesting because they had to express themselves only through voice. 38%. verbal and nonverbal. and body language. Based on their reply. it is necessary for a person to depict his emotions and feelings effectively through his voice. Now. The students can use the following tips to improve upon their nonverbal communication: Use eye contact when communicating. voice modulation. form a list of common problems faced by students. they were unable to induce the dramatic effects like various emotions and sound effects.To have a good personality. it is necessary to inculcate positive attitude for effective communication. The students should improve upon their vocabulary and grammar to make a good impact on others. the students should think of the scenario they are depicting and should bring emotions in their body. your verbal communication should be consistent with your body language. Verbal communication is based only on voice. Communication depends upon three factors: words. Ask students to record their voice in isolation. and language. Listeners tend to pay more attention to facial and body expressions. If a person wants to convey sincerity in his or her intentions. the students were unable to convey the correct meaning of the story. ask them to list down the problems they faced in both cases. it is best conveyed through eye contact. therefore. For this. you also need to improve upon your nonverbal communication skills. If they are able to feel the emotions. The inability to make an eye contact is regarded as a sign of uncertainty. The use ratio of these three factors in any communication is 7%. There are two types of communication skills. 55% respectively. nonverbal communication is also an integral part of communication. a person should be knowledgeable and an effective communicator. The following tips will help the students improve upon their verbal communication skills: When recording. Because some students were not able to modulate their voice. They can narrate or describe an incident. Therefore. Use hand and face expressions to enhance the expression of what you are talking about. volume. ask the students to narrate the same in front of the class. A good vocabulary is necessary for effective speaking. The students should practice voice modulation to depict the emotions properly. Therefore.
Do not wear sports shoes to the workplace. Makes colleagues feel comfortable about working with you. This quality is an aggressive form of being confident and is crucial for having a good personality. Within a month. Dental hygiene: Brush your teeth regularly. Here is a sample list of shortcomings related to personality: Lack of updated knowledge related to my field Lack of entertainment skills Improper time management Improper health care routine Here is the action plan to improve upon the shortcomings. They should not be faded or torn. odorless pair of socks that match the color of your shoes. Then. Hair: Hair should be clean and neatly trimmed. The various benefits of good personal grooming are: Helps establish credibility and gain the trust and confidence of peers and supervisors. Body odor: Take a bath daily and look fresh. I should be updated with the knowledge related to my field. along with the time frame: I will start reading journals and books related to my field to update myself with the latest information. I will think of new ideas to improve my time management skills. Vision: Having a vision helps people have a clear idea of where they want to go and what they want to do. I can utilize the time spent traveling to and from office for reading. Wear shoes that match the occasion. The hairstyle should be neat. This will help me assess my time management skills and identify my time wasters. Ambition: Being ambitious means willing to take initiative and to reach towards new goals. Shows respect for the organization. people should also remember their failures and should learn from their mistakes. Shoes: Wear comfortable. Clarity of thought and vision reflects on your personality and therefore improves it. If they wear nail polish. Use a deodorant. The additional qualities that can help you enhance your personality are: Enthusiasm: Being enthusiastic accentuates your personality. I will create a time management log and will keep a record of all the tasks to be done along with their time frame. ©NIIT Coordinator Guide – Personality Development Programme . Beware of food that may leave a bad odor.Personal Grooming Tell the students that they can consider the following factors for enhanced personal grooming: Clean and well-fitted garments: The clothes that one wears to work should be clean. Clothes should not be too loose or tight. Use a breath mint if necessary. Use a mouthwash. Ans. they should ensure that it does not chip. Facial hair: Men should be freshly shaved. I will join weekend hobby classes and will choose the hobby that will help me relax and refresh my self. Solutions to Chapter Seven Questions 1. They should wear minimum jewelry to the workplace. Nails: Nails should be clean and clipped. add a few more qualities that are helpful for total personality development. Avoid heavy make-up and jewelry: Women should never over-do their make-up. Open to criticism: Besides making a list of achievements. 2. If they sport a moustache or a beard. Women should file their nails.II 36 . Ambitious people always stand out to achieve their goals and this quality develops their personality. Gives a feeling of self confidence. Apart from the above nine qualities mentioned on personality development. Wear a clean. well-fitting shoes. This helps them develop their personality. Identify the shortcomings in your personality and prepare an action plan for improvement within a reasonable time frame. they should be of the correct size. Ans. they should neatly trim the same. Competitive spirit: Competitive people are ready to take on challenges and emerge winners. This change should reflect in my personality in one or two months.
©NIIT Coordinator Guide – Personality Development Programme . I will also learn some exercises to help improve my blood circulation and oxygen circulation. This routine will help me stay active and lively. I should be able to see a difference in two or three months. I will acquire a health care routine based on my working style and food habits.II 37 .
and motivational factors satisfy the psychological needs. Tell the students that in any kind of job. the performance of a person is influenced by various factors. their success depends 15% upon job-related knowledge and 85% upon their skills related to human engineering. promotion prospects. such as salary. motivational factors lead to improved performance. company policy. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Behavior Styles The knowledge of dealing with people is the biggest key factor in human relations management. each person has one behavior style as the dominant one. as given in the Additional Inputs section. human needs form a pyramid-based hierarchy with physical needs at the base and self-realization at the top. you can take the following approach: Initiate a classroom session by explaining the importance of good human relations and management for attaining success in any field in life. Abraham Maslow has explained that a man is never fully satisfied. However. Explain to the students that they should be able to overcome such difference of opinions and build good human relations. they do it in a cautious and mild manner. while factors such as achievement. and working conditions are hygienic factors. Explain to the students the basic principles of human management and the various ways to bring changes to people's lives without offending or arousing resentment. and opportunities for creative work. Hygienic factors do not lead to improved performance. On the other hand. They can become sarcastic. Some people manage to strike a balance between all the three styles and use these styles according to the situation. they should know about some fundamental truths related to human relations. Understanding these styles will help you decide how to deal with different people. company policy and administration. These styles are Submissive. These three behavior styles are present in every human being. factors such as salary. Tell the students about Herzberg's motivation-hygiene theory. People having aggressive behavior have little or no concern for other people's ideas. You can assess a person's personality by determining a person's dominant behavior style. but can affect performance if they are not present. and Assertive. Satisfied and content people become inactive. However. or both the persons are partly right. and concerns. The characteristics of people having aggressive behavior are: They can be directly or indirectly aggressive. Therefore. These facts will help students look at human relations in a better way. feelings. The characteristics of people having submissive behavior are: They do not stand up for themselves. Tell the students that in order to deal with and manage people. nature of work. communication. the students have learned to: Identify the characteristics of human nature Identify the principles of managing people Identify a model approach to a human relations problem Identify the ways to change people Focus Areas To conduct this session. Tell the students about the model approach that they should follow to resolve problems related to human relations. All humans are unique and different. recognition. they act and react differently to their environment. and ability to lead people. These problems can fall into three categories: the first person is right and the other is wrong. You can discuss the various behavior styles.II 38 . People are generally never fully satisfied and no one is perfect. Tell the students that hygienic factors satisfy the animal needs. to achieve success in personal and professional lives. They do not express their views. Out of these factors. ©NIIT Coordinator Guide – Personality Development Programme . and advancement for growth are motivational factors. They allow others to move ahead of them in professionally and allow others to take credit for work they themselves have completed. According to this theory. If they express their views. people in search of something always remain active because they are motivated.Chapter Eight Objectives In this chapter. Aggressive. There are three types of human behavior styles depicted by different people in different conditions and circumstances. According to this theory. Explain Maslow's hierarchy of needs theory. they should have the knowledge of dealing with people. the other person is right and the first person is wrong. Explain to the students that they can identify different behavior styles by referring to the characteristics given below. These basic principles and ways include various behavior patterns that people need to follow to understand human behavior and develop healthy relationships. interesting and challenging work. personality.
They can get verbally hostile or abusive. Behavior ©NIIT Coordinator Guide – Personality Development Programme . 7.. After I finish this work. I believe that . They express their views directly but not at the expense of others. At the same time.No.. That's stupid… What can we do to resolve this problem.. I am sorry to take up your time.II 39 . I will be happy to answer your question. and feelings. They are confident and have a positive attitude. 9. what do you think. but.. Would you be upset if we. and feelings.. People having assertive behavior express and pursue their own views. 6... ideas. its all your fault. 10. they respect the right of other people to express their views. They blame others for problems and mistakes. Now. The characteristics of people having assertive behavior are: They are honest with themselves and others. Statement Don't ask questions.just do it. 4. 3. but. 1. They are able to negotiate and compromise. 5.. I would like to. 2.. 8.. They respect the self and others... ideas. give the students the following statements in a tabular form and ask them to write the behavior each statement depicts in front of that statement: S. It's nothing to do with me. It's only my opinion. They sometimes adopt a patronizing attitude.
Ans. ©NIIT Coordinator Guide – Personality Development Programme . Before asking another person to do something. He appreciates the efforts made by others. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him. he has limited knowledge about his colleagues. Sometimes.Solutions to Chapter Eight Questions 1. He should learn to stay calm if things are not happening as per plan. He should involve his team members in planning activities because this will give them a sense of belonging. a consultant at Red Sky Inc. a consultant working at Red Sky. He avoids making personal contacts with colleagues. upright. therefore. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. Sam. He tries to remember the names of all persons he interacts with and ensures that he calls them by their names. John. he listens carefully to people.II 40 . needs to work on the following points to improve his skills related to human engineering: He is unable to put his ideas across in an interesting manner. He admits mistakes easily and tries not to have an argument to prove his point. In any conversation. Ans. He tends to make work-related decisions on his own without discussing it with his team. He tries to convince the person working with him that he considers that person honest. If he enters in an argument with anyone. He should try to get to know his colleagues. he is unable to control his anger. List out the qualities in you that need improvement from the point of view of Man Management skills in Human Engineering. possesses the following qualities related to human engineering: He tries to avoid reacting impulsively and criticize because these attempts are futile. and this results in dull presentations. he tries to reconcile as soon as possible. which has already been proved wrong. he looks from that person's point of view. and fair. He needs to improve his presentation skills. This will make them feel special. He tries to avoid an argument. List out your good qualities pertaining to Human Engineering. It makes the other person feel important. 2.. He tries to be considerate and thoughtful in his behavior.
Anita’s manager told her that he was very pleased with her work. Tell the students that their success will always be rated on the basis of the result achieved. Soon after. Explain to the students that successful people have a natural ability to comprehend difficult concepts and analyze them clearly. Grace had pointed out that Anita had not sent her a certain document for review that she was supposed to send two days before. However. After the meeting. She went to her manager and told him her idea. You can discuss the traits of a true professional by stating the case study given in the ‘Characteristics of a True Professional’ topic under the Additional Inputs section. He explained why it was not feasible. She disagreed with him and started arguing. The preceding case study proves the point that a professional should always take the initiative to improve his or her soft skills. it is necessary to accomplish the task in order to be successful. Tell the students that a true professional should: Be diplomatic and tactful ©NIIT Coordinator Guide – Personality Development Programme . her rating was average. Her manager reviewed her work after a week and was impressed. Tom was taken aback because Anita had never asked him to send the document. the students have learned to: Identify the common traits of successful people Identify the importance of possessing job-related knowledge Identify the importance of common sense and general intelligence Identify the importance of the ability to get things done Focus Areas To conduct this session. she had an idea that contradicted that of her immediate superior. Then. Explain to the students that gaining specialized knowledge will help them succeed. Explain to the students that they can accomplish their tasks through organizational ability. she completed her management diploma at a premier management institute and got a job in a top software development company. she told her team members about what had happened and spoke of the manager very rudely. This knowledge is gained through formal education and self education. they should also learn to develop these traits. A successful person always looks out for opportunities and never waits for anybody's assistance to start a new venture. the team felt that she was not a team player. Because of this. Anita was deemed the 'Star Performer of the Month'. Anita began spreading rumors about Grace. and diligence. During her first project. she complained about how unprofessional the organization was and that the bad work atmosphere was affecting her. Those who have practical knowledge of their area of work enjoy a distinct advantage. He gave her a very positive feedback and showed her work to the Head of Department. They rely on their own abilities and knowledge. Therefore. She did not tell them the reason why he had not agreed with her idea. and IQ.Chapter Nine Objectives In this chapter. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Characteristics of a True Professional Case Study Anita topped in her Class XII board exams. Anita argued that Tom was the one who had not sent the document. She made the situation seem as if he had not bothered to listen to her and did not want to accept her idea because it was better than his. At home and with her friends. The manager explained again in detail why the idea was not feasible.II 41 . He told her that this was a serious issue and that she must work towards improving her communication and teamwork skills. She studied software engineering at a highly rated engineering institute and won an award for her project. during her appraisal. This general intelligence helps them stand out and make a mark for themselves. Tell the students that they should have immense willpower and ability to make their own way and walk through it. you can take the following approach: Initiate a classroom session by explaining to the students that successful people have certain traits that separate them from the rest. Anita kept arguing. Explain to the students that to develop a good personality. They can improve their general intelligence by improving their vocabulary. After three months. good work ethics. Some of these traits are innate but others can be developed with experience. reading and writing skills. Tell the students that the people who succeed in life never rely on anybody for additional help or resources. she had a bitter argument with her team members Grace and Tom.
Today. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. Making cost-effective and user-friendly products: Making cost-effective and user-friendly products has been one of the main reasons behind Gates's success. which has already been proved wrong. 2. Microsoft has a strong base of happy and satisfied customers. He started developing computer programs at the age of 13. This keeps his organization always at the top and in demand. He needs to improve upon his way of presentation. Ans. and is present in 85 countries. he is unable to control his anger. John. Microsoft generated revenues worth US$36. Besides having these qualities. which have made him one of the most successful businesspersons in the world: Vision: Gates had a clear vision at a very early stage in his life that computers will be available in every house and office desk. Ans. Admit mistakes Act as an ambassador of the organization Be responsible Display mutual respect Display integrity Have no favorites Be enthusiastic and optimistic Solutions to Chapter Nine Questions 1. He has complete knowledge of his own field and has common sense to make practical judgments. He admits mistakes easily and tries not to have an argument to prove his point. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him. upright. he has the following three abilities. he looks from that person's point of view. Continuous advancement: Gates always aims to introduce innovative products. If he enters in an argument with anyone. In any conversation. As a result. he tries to reconcile as soon as possible. In 1975. Before asking another person to do something.II 42 . Microsoft Corporation is a leader in software services and solutions. He tries to avoid an argument. Prepare an action plan for improvement of those qualities. Identify a successful role model and list two or three additional qualities other than those listed in this module. He possesses strong work ethics and organizational skills. List out some of the important principles of human engineering in which you are good at. chairman of Microsoft Corporation. possesses the following qualities related to human engineering: He tries to avoid reacting impulsively. 3. and this results in dull presentations. Following is the list of important principles of human engineering that John should work upon: He is unable to put his ideas across in an interesting manner.000 people. a consultant working at Red Sky. It makes the other person feel important.84 billion for the fiscal year ending June 2004. employs 55. He tends to make work-related decisions on his own without discussing it with his team. he started a company along with his friend Paul Allen. He has the natural ability to comprehend difficult concepts and analyze them clearly. Bill Gates has all the characteristics of a successful person. He tries to remember the names of all the persons he interacts with and ensures that he calls them by their names. and fair. He ensures that no chance to appreciate the other person is missed. My role model is Bill Gates. He never waited for any external help and realized his dreams on his own. He tries to be considerate and thoughtful in his behavior. Ans. Sometimes. List out some of the important principles of human engineering in which you need improvement. He tries to convince the person working with him that he considers that person to be honest. he listens carefully to people. ©NIIT Coordinator Guide – Personality Development Programme .
He should convey to the people that disciplinary measures can be taken against them if they do not comply with the working standards. He should learn to calm down if things are not happening his way. ©NIIT Coordinator Guide – Personality Development Programme . He should try to get to know about the people working with him more closely to make them feel special. As a result.II 43 . he knows little about them. This results in people taking him for granted. Following is the action plan for John: He should improve upon his way of presenting his ideas and concepts. He is unable to make hard decisions related to people he works with. He avoids making personal contacts with his colleagues. This will give them a sense of belonging. He should involve his team members in planning the activities.
while other traits can be developed with experience and perseverance. It is very important to manage time for meeting deadlines and taking on new assignments. and interest in extra-curricular activities. besides being proficient in their field. Tell the students that successful IT professionals know how to manage stress. Storming: This is the argumentative phase. What do we want? What kind of relationship do we share? Who am I in this interaction? What communication process will be used? ©NIIT Coordinator Guide – Personality Development Programme . Tell the students that they should be work well within a team. you can take the following approach: Initiate a classroom session by explaining to the students that successful IT professionals have specific traits that separate them from the rest. an individual should be enthusiastic. IT professionals should possess good health and a delightful mind. Norming: In this stage. Some of these traits are generally innate. This is because collective effort is a must to ensure organizational success. Highly enthusiastic team members are always willing to participate in all team activities and are considered as future team leaders. A team is a group of people working together towards a common goal. To become a responsible and efficient member of a team.II 44 . Answering the following questions will help them identify the reason of conflict and resolve it: a. In order to remain self motivated. They should are able to comprehend difficult concepts and analyze them clearly. Performing: In this stage. the students will start working together and giving good performance. To express these knowledge skills. Discuss the various conflicting styles given in the ‘Team Building Spirit’ topic under the Additional Inputs section. Tell the students that conflicts are bound to arise when individuals work together in a team. people get to know each other and make impressions. should also get along well with their seniors and team members. interpersonal skills and abilities. the students have learned to: Identify the traits of a successful IT professional Identify the importance of effective communication and self-learning ability Identify the importance of human engineering and teamwork Identify the importance of time management and stress management Identify the importance of self motivation and good health Focus Areas To conduct this session. Ask the students in each group to interact with each other to know each other better. co-operative. the students will be comfortable with each other and with the goal that they have decided upon to work together. Tell the students that successful IT professionals should be highly capable in managing human relations. IT professionals need to be eternal students and be in constant touch with new updates. and committed. Explain to them that it is easier to find people with mere technical ability but quite difficult to find people who can be good leaders. Ask students to resolve various issues and concerns pertaining to the team goals among themselves. 47. To be successful. Tell the students that successful IT professionals never wait for anybody's assistance and completely rely on their own abilities and knowledge to achieve their goals. Discuss the inputs given in the ‘Teamwork’ topic of the Additional Inputs section.Chapter Ten Objectives In this chapter. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Team Building Spirit Successful IT Tyros. c. Ask the students to form groups of six members each and perform the following activities: Forming: In this stage. they should also possess good written and verbal communication skills. Tell the students that they should possess the knowledge of their field of study. Team spirit can be promoted by sharing experiences and by being flexible. Every member is an important part of the team and is responsible for its success. Explain to the students that successful IT professionals have the ability to learn by themselves. They need to ensure a high team spirit to accomplish their project and organizational goals. b.
Accommodating: People with this style participate in a conflict but do not get affected by the result. Such people are aggressive in nature and usually bring out new points related to team activities. he forgets to greet them at times.II 45 . Competing: People with this style actively participate in a conflict. On the other hand. As a result. Tell the students that avoiding such situations is not always helpful. Teamwork Case Study Samuel and Robert join a company on the same day and are assigned to the same project. tell the students that to build relationships at work. Robert becomes popular in his team. They don't fight over their point of view but try to settle the conflict within themselves. if required Teamwork motivates individuals. being preoccupied with thoughts about work. and leads to creative solutions. Samuel decides that he will make an attempt to meet other people as well.they explain company policies to him and help him get accustomed to the office environment. ©NIIT Coordinator Guide – Personality Development Programme . Such people are actively involved in planning activities that can bring the team together. He has an intense look on his face at all times because he is always thinking about his work. He feels shy but makes it a point to greet people and to smile at them wherever he comes across them . He notices that the people he had been greeting are not keen to communicate with him. Compromising: People with this style participate in a conflict in a reconciling manner. However. They tend to adapt to the scene that seems to be suitable for the whole team. Collaboration: People with this style try to soothe conflict and inspire each team member to work together in a joint intellectual effort. extracts the best out of individual talents. they initiate conflicts and try to prove their point of view. they must: Widen their circle of friends Strengthen their existing friendships Be willing to help others and also ask for help. Robert is as efficient a worker. Robert gets assistance from these same people . Ask them to learn about the following conflicting styles and select their style: Avoidance: People with this style do not actively participate in the conflict and tend to avoid being in such situation. His bright eyes and ready laugh make people want to be around him. He always has a cheery look on his face. Sometimes it is necessary for each team member to participate and help the team reach a decision in an amicable manner. Samuel is appreciated for being serious about his work from day one.Tell the students that people react differently in a conflict. Samuel notices Robert making friends with people from different teams and departments.in the corridor or in the office library. At times. After going through the preceding case study.
Practices Hindering Teamwork A team suffers when its members: Blame each other for failures. Leads to creative solutions. Extracts the best out of the individuals.The Difference Between a Group and a Team A group turns into a team when its members begin to have: Shared Goals Interdependence Commitment Accountability Advantages of Teamwork Teamwork: Motivates individuals. Sound leadership. Active contribution by all members. Practices Aiding Teamwork Good teamwork requires: Agreed-upon goals and clear objectives. Do not share information.II 46 . Do not listen to others' ideas and opinions. and trust. ©NIIT Coordinator Guide – Personality Development Programme . Recognition and reward for team efforts. Provision for review and feedback on individual as well as team performance. Clearly established procedures. Mutual cooperation and conflict resolution. Do not give their opinions. Mutual support. Offer support and motivation on the basis of personal likes and dislikes. Give priority to their tasks over the team tasks. concern. Recognition and support for individual differences. Are not open to giving and receiving feedback.
To improve their listening skills. This will help them build up their confidence. Now. Familiarity with a specific language might not be enough. Carry forward the discussion stating that: Listening is the most powerful tool of communication. because writing is also important along with speaking and listening. You can take the case study given in the topic ‘Listening is the Most Powerful Tool of Communication’ in the Additional Inputs section. After two weeks. and logical thinking are equally important in ensuring effective communication. In addition. Ask questions and paraphrase. . Then. This will help them in improving their communication skills and vocabulary. Instruct the students to create their own personality portrait. newspapers.II 47 . the students have learned to: Practice exercises for improving communication skills Improve their vocabulary Focus Areas To conduct this session.SPEC IF IC IN PU T S: P A R T . Jack presents the first version to the client. and they work hard for two weeks. The client is pleased to meet Jack because he appears to be enthusiastic. and magazines. you can: Introduce the topic by explaining the importance of communication skills in the modern world. The client feels that Jack is the right person to handle the project. the client is worried that the deadline cannot be met. Jack briefs his team. Take notes. ask them to write on any topic of their choice. tell them to present their views on the topic. Ask the students of possible reasons why Jack and his team blundered. tell them that possessing effective communication skills is a prerequisite for personality development. To improve their listening skills. Tell the students that if they have good communication skills. The client is very upset because the work does not match the requirements at all. Before the meeting. bright.CH A PT ER . listening to the radio or lectures. Ask them to read books. Avoid making any interruptions. Give the students a list of words and ask them to frame sentences by using those words in different contexts. Listening is not the same as hearing. they will have more opportunities to succeed in life. The project had to be completed within a month.II Chapter One Objectives In this chapter. instruct the students to take notes while watching television. Give the students an exercise on passage reading so that they can work on their reading habits. confidence. he makes all the preparations for the meeting. It will also prepare the students to participate in group discussions and interviews. This exercise can help in building a strong vocabulary. Tell the students that listening carefully is one of the most important aspects of communication. Make sure that the students maintain a list of the new words they come across each day. ©NIIT Coordinator Guide – Personality Development Programme . Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Listening is the Most Powerful Tool of Communication Case Study Jack goes to a client meeting to understand project requirements. Also. it involves interpreting and understanding. The client wants Jack to create an IT training course for office executives. it is the first step toward comprehension. Almost three quarters of the communication process involves listening. Explain that factors such as courage. Listen actively. He also reads extensively about similar projects and talks to his seniors about the client's previous projects. and interested. the training course looks more appropriate for undergraduates instead of office executives. ask the students to: Control external and internal distractions. Identify key points.
Exchange information: Ask for and supply relevant facts and information to the caller. Identify the caller: Ask for the name of the caller. ©NIIT Coordinator Guide – Personality Development Programme . An effective message includes: Date and time of the call. Giving and Taking Telephone Messages Messages are given when you are unable to speak to the concerned person. Sit straight and breathe deeply. Receiving a Call There are five main steps in the process of receiving a call: Greet the caller: Greet the caller and introduce yourself. understanding. Body language: Smile before making a call. Contact number of the caller. Details of the caller. Attitude: Be courteous. Time for returning the call. rude. Be unprejudiced. Telephone Manners While speaking on the phone. take care of how you sound. if any. professional. and friendly.II 48 . This attitude is reflected in your voice. Requirements for future action. Clarity: Express your words clearly. Ask questions from self. you need to consider the following elements: Voice: Your voice reflects your mood and state of mind. Composure: Remain calm while handling aggressive. Understand the requirements: Ask questions and seek clarifications to understand the caller's problems. End the call: Summarize the conversation and end the call on a pleasant note. Watch for nonverbal cues. Details of the person who received the call. Enthusiasm: Energy and enthusiasm reflect your interest in what you are doing. or agitated callers. helpful. There are certain desirable procedures and protocols for using the telephone. Language: Use simple and straightforward language. Speed: Speak slowly. Purpose of the call. So. Listening and Speaking Skills in Telephone Conversations The telephone is an important tool used for communication. and messages are taken when you receive a call for another person.
For example. It is necessary to speak in a variety of situations. Communication can be improved by practicing certain activities on a daily basis. One can acquire communication skills only by practice. Communication skills are necessary for a person to express his or her views in any situation. What is the difference between language skills and communication skills? Ans. Listening to news channels on TV: This activity can help in enhancing the communication skills by improving one's grasp on pronunciation. and the vocabulary. The following activities can help a person improve his or her communication skills. while listening to the radio. Both set of skills are required. The difference between language skills and communication skills lies in the presentation of your ideas. a person can have good language skills but may not be able to express his views to a group of people. How can communication skills be improved? Ans. you need to participate in group discussions and personal interviews after you clear the entrance exam. A person should be quick in reasoning and thinking. The best way to improve vocabulary is to learn new words in different contexts. If you want to pursue higher studies. For example. students prefer teachers who are jovial and lively. Reading newspapers and magazines: Reading newspapers and magazines helps in increasing the reading ability.Solutions to Chapter One Questions Solutions to Check your Progress 1 1. ©NIIT Coordinator Guide – Personality Development Programme .II 49 . This will make you more confident and comfortable with spoken language. Organizations conducts tests and interviews to test the candidate's communication skills in addition to testing the subject knowledge. Listening to news on the radio: Listening is the best way to improve the communication skills. Speaking English language on regular basis: Cramming your vocabulary with new words and reading books will not work until and unless you practice it. Logical thought process: Good communication also includes a logical thought process activity. Improving the vocabulary: Vocabulary building is another exercise that can enhance communication. you can concentrate on the words being pronounced by the newsreader. Language skills denote the person's subjective knowledge. The three reasons are: Communication skills are required to express our views to others. For example. Give any three reasons why it is important to improve communication skills? Ans. Developing a sense of humor: Sense of humor is another aspect that helps the communication process. general awareness. 2. This adds value to the communication skills. Presence of mind helps a person think in a logical manner. Solutions to Check your Progress 2 1. whereas communication skills involve the presentation of the subjective knowledge to the outside world.
issues. Balance Meaning: 1. To follow someone or something.3. Meaning: 2. in all places b. conflict. Sentence: Don't worry about who will do it.5 Passage 1 48. pursue. Sentence: My car had a breakdown in the middle of the road. Sentence: The car was pursued by helicopters. time. To give several things equal amounts of information. Meaning: 2. The English book is issued in your name. Meaning: 2. Sentence: Issue Meaning: 1. issue. What are communication skills? Ans. hardly ever d. A subject or problem that people are thinking and talking about. Sentence: The rate of muscle protein breakdown was assessed. Ans. Communication skills can be improved by reading books because they describe the various ways to improve one's communication skills. Implementing these in your daily life can definitely bring a major change in your interpersonal skills. An incompatibility of dates or events. Communication skills are the skills that enable a person to convey information so that it is received and understood well. Solutions to Section 1. for example) Sentence: Conflict Meaning: 1. Solutions to Check your Progress 3 1. Can communication skills be developed by reading books on 'communication skills'? Why? Ans. There are still balance payments due on him. All oceans water is the same shade of blue a. so that a situation is successful. and breakdown. Communication is a skill and can be improved upon only by practice. Solutions to Check your Progress 4 1. Sentence: Pursue Meaning: 1. Sentence: Breakdown Meaning: 1. Sentence: The old lady had to hold the railings to keep her balance. A state where things are of equal weight or force. To give something to someone. because all light waves are the same length ©NIIT Coordinator Guide – Personality Development Programme . Division of something into smaller parts. A failure to work or be successful. or money. An active disagreement between people with opposing opinions or principles. It is the ability to express our views and understand others' views.that's just a side issue.II 50 . To be engaged in (a vocation or hobby. Meaning: 2. at all times c. He is pursuing MCA from a recognized university. Write two sentences by using each of the following words in two different meanings: balance. He noticed a conflict in the dates of the two meetings. Sentence: There was a lot of conflict between him and his father. Meaning: 2.
continual scolding is not harmful to the child dd. p. d. bb. physically and developmentally according to an individual pattern twins are slower in developing than single children only children take longer to develop children develop socially. children develop socially. h. reflected light and yellow pigment from plant life 4. Ans. Ans. Phytoplankton are m. One inference that can be drawn from this passage is that cc. red pigments in coastal waters k. b.Ans. Green water near coastlines is almost always caused by i. reflected light and yellow pigment from plant life Ans. n. Blue light is e. blue pigment l. physically and developmentally according to an individual pattern secure children take longer to develop light causes sea color sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt microscopic plant life causes sea color water composition causes sea color 2. at all times d. sand color j. b. microscopic floating plants short light rays suspended soil particles microscopic floating plants long light rays 5. The main idea of this passage is q. a short wavelength a short wavelength a long wavelength about equal to all other wavelengths not scatterable e. aa. b. Ans. z. t. x. The main idea of this passage is that u. w. f.II 51 . g. The social development of a child can be affected by y. r. v. continual scolding inhibits healthy social development ©NIIT Coordinator Guide – Personality Development Programme . a. o. c. sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt Passage 2 1. infantile pleasures habits infantile pleasures patterns the number of siblings 3. Ans. Ans. c. s.
pp. qq. Home life and the people who live with the child affect his development kk. Ans. nn. This passage implies that victims of Alzheimer's disease may oo. All of the above Home and school Playground and classroom Playground and home All of the above 5. b. incur personality and behavioral changes. Ans.ee. rr. c. ii. jj.II 52 . Totally Passage 3 1. hh. continual scolding inhibits healthy social development 4. Where does the passage say the only child learns his social lessons? gg. spend their last days in a long-term care facility Partially At no time Totally In no noticeable ways ©NIIT Coordinator Guide – Personality Development Programme . not remember childhood events suffer a gradual worsening of cognitive functions incur personality and behavioral changes. Ans. continual scolding does not affect physical development ff. ll. c. continual scolding has adverse effects on the disciplinarian Ans. d. mm.
remain awake hhh. vv. forgetfulness and confusion enhanced motor skills loss of appetite forgetfulness and confusion laziness 3. which was already asked ggg. uu. d. to make feeble to make feeble capability to strengthen stamina 4. Ans. a person with Alzheimer's disease might not be able to eee. walk fff. In the passage. b. drive a car Ans. According to the passage. hospitalization ccc. there is no cure ddd. Symptoms of Alzheimer's disease include ss. remember the answer to a question. "debilitating" means ww. Ans. The cure for Alzheimer's disease is aaa. long-term care Ans. bed rest bbb. xx. zz.II 53 . yy. which was already asked ©NIIT Coordinator Guide – Personality Development Programme . a. tt. remember the answer to a question. long-term care 5.2. c.
©NIIT Coordinator Guide – Personality Development Programme . race. it is important to know about their culture and work ethics. Explain how spoken English is different from written English. After lunch. It was decided that they should meet again after two days. During lunch. Give students passages containing inspiring events or incidents related to important people and ask them to answer the questions given in the exercises. After the second meeting. Sheila asked whether they could ‘prepone’ the meeting. Explain the different features of spoken English. etc.II 54 . Give students reading exercises such as passages that contain conversations involving two or more people. These should not be perceived as bribe. Avoid discussing sensitive issues such as politics. the meeting continued. Arrange group discussions and presentations for the students and ask them to get actively involved in these. A desire to learn is a must. When interacting with foreign clients. Guidelines for Interacting with Foreign Clients Case Study Sheila was sent by her office to Boston to meet Ronald Smith. This will help them in improving their conversation skills. She said she wasn't married. Ronald looked puzzled and asked what she meant. Use English or the client's language. After analyzing the preceding case study. Find out if it is acceptable to give or receive gifts. Ronald asked her to address him by his first name. you need to: Determine the degree of formality practiced at the workplace in the client's country. However. the students have learned to: Identify skills required for reading comprehension Identify the skills required to have a meaningful conversation Avoid common English language errors Focus Areas To conduct this session. When they met. color. Appreciate cultural differences and avoid voicing your disapproval of customs and traditions prevalent in the client’s country. She asked whether it will be possible to have the meeting on the following because she needed to return to her office tow days later. Ronald agreed. she felt it was inappropriate and addressed him as Mr.Chapter Two Objectives In this chapter. Avoid the local language. Tell them the difference between intentional learning and incidental learning. Tell the students that spoken English should be free from grammatical mistakes. Sheila gave Ronald a silver Ganesha as a gift. to initiate small talk. one learns that before you interact with a foreign client. Then. He raised his eyebrows and looked at his colleagues in an embarrassed manner. Smith. a client. Tell the students to speak English on a regular basis to improve their conversation skills. ask them to answer the questions given in the relevant exercise. Gestures and body movements can be perceived differently in different countries. This will help them in improving communication skills and gaining confidence. The lady just looked away when Sheila asked her why she was not married. This will motivate the students and help them improve their vocabulary. Ensure appropriate body language. Sheila asked one of the middle-aged ladies what her husband did. you can use the following approach: Initiate a classroom session by explaining the basic components of communication skills in a conversation.
The speaker should use appropriate words or vocabulary. 3. Why? Ans. It is necessary for social prestige and respect. Care should be taken to speak slowly and use the correct grammar and pronunciation.3 (a) 1. punctuation. You should always establish good eye contact with the audience. such as attending interviews and conducting presentations. Solutions to Chapter Two Questions Solutions to Check your Progress 1 1.Representing an Organization in a Seminar Effective verbal communication skills help you express yourself. spoken English is not difficult. What are the different features of spoken English? Ans. Why do many of us find it difficult to speak in English? Ans. Is spoken English difficult. lll. Many of us are not able to speak English because of lack of practice. kkk. It is easier as compared to writing. You should be confident about the topic. They are also important for success in different professional situations. 2. It is important to learn it to pursue further studies abroad. so that others cannot understand. It is important to know English in order to try for a job in other countries. 4. If you have carefully planned the seminar and presented facts and features of the organization in a highly appealing manner. The seminar must be impressive in terms of content and presentation style. Ans. incidental learning intentional learning residual learning motivational learning ©NIIT Coordinator Guide – Personality Development Programme . The passage implies that if a student studies for an exam. he is practicing iii. Practice enhances the confidence level and improves effectiveness. The different features of spoken English are: The speaker should be able to speak clear English so that the listener is able to understand it. Tell them to improve upon their weaknesses by working on the following points: You should always speak politely with other members of the organization. and formatting. clear voice. Solution to section 2. The speaker should pronounce the word correctly. Communication skills are also required for IT professionals who need to attend seminars on behalf of their organizations. Name any four reasons why English is important to us. Give students a particular topic and ask them to present a seminar on it on behalf of an organization. and connecting with the audience. so that others get bored. Your body language must be an additional support to ensure effective communication. The speaker should not speak too fast. Your presentation should be crisp and effective.II 55 . Knowledge of the English language is of great importance because of the following reasons: It is useful to get a good job. No. Writing English is difficult because you also need to worry about elements such as spellings. jjj. it will help create a very good impression about the organization. or too slow.
incidental learning 2. dread nnn. (True/False/Unknown) Ans. According to the passage.3 (b) 1. In the passage "motivation" means mmm.Ans. repulsion ooo. he understood it well (True/False/Unknown) Ans. d. Einstein thought that they were in trouble. The question asked by the professor was such that Hans had no idea of it. a. True ©NIIT Coordinator Guide – Personality Development Programme . As Hans listened to the lecture of Einstein. unmotivated sss. tired of learning ttt. True www. a. one must be qqq. Highly motivated rrr. in order to learn by intentional learning. impulsion Ans. false or unknown. uuu. impulsion 3. Say whether the following statements are true. False vvv. When the professor had asked a difficult question. (True/False/Unknown) Ans. in need of learning Ans.II 56 . neglect ppp. Highly motivated Solution to section 2.
49. Why did Hans give lecture in place of Einstein? Ans. interest in space travel d. (True/False/Unknown) Ans.II 57 . b. Hans performed well. They left the university with Hans driving. and television.xxx. fictional aaaa. Amusing bbbb. Einstein studied Science. true f. sense of humor Ans. False 2. Hans delivered a lecture in place of Einstein. He was a great physicist whose research in his field helped other scientists explore areas such as nuclear energy. curiosity ffff. Which of the following qualities made him a great scientist? cccc. true Ans. These words were first spoken by Einstein (True/False/Unknown) Ans. and joined in the applause at the end. space travel. sense of humor h. interest in space travel eeee. What kind of story is this? zzz. "It is a pleasure to drive a genius like you". Did Hans perform well? Pick out words from the story in support of your answer. So. What did Einstein study? Ans. Yes. The words from the passage that support this answer are "Einstein joined the audience and listed to Hans give his lecture perfectly. c. i.” ©NIIT Coordinator Guide – Personality Development Programme . Einstein was tired and was not in a position to deliver a lecture. False yyy. Ans. g. modesty dddd. Answer the following in a phrase or sentence each.
What is the record of Grace as a batsman and bowler? Ans. William Gilbert Grace was the greatest and most attractive personality in cricket. What was Hans's reply to the question of the professor? Ans. n. His highest score in tests was 344 runs. He had an attractive personality with strong features and long black beard. He received a testimonial and a letter of congratulation from the Prince of Wales. He scored 100 runs or more on 121 occasions. William was actively engaged in first class cricket. William Grace found himself in an atmosphere charged with cricket. Although he was a doctor.) Solutions 50. He was a tall man. In that year. had presence of mind jjjj.346 runs and also completed his hundredth first class century. should the credit go to Grace regarding the game of cricket? Ans. he scored 2. They also were cricket players. l. impersonated Einstein hhhh. He had an attack of cerebral hemorrhage a few days before his death. Einstein called Hans a genius because he: gggg. 1915. He was sixty-seven years old. he was a fast bowler. Grace's career was 1895. Grace. m. What happened to him? Ans. He was about 70 kg in weight. William Gilbert Grace had a splendid physique.j. Grace scored nearly 55000 runs with an average of 43 runs per match. Alfred. Describe the physical appearance of William Gilbert Grace in a line or two. In fact. He was enthusiastic about cricket from the tender age of six. How did he consider cricket? Ans. Hans laughed and replied to the professor that the question was not at all difficult. The most remarkable year for Dr. and E. William Grace died on October 25. Ans. it was so easy that even his driver could answer it. In what aspect. His father and uncles were enthusiastic about the game as his elder brothers Henry. the answers have been researched by using the Internet. He held the record for the highest individual score for many years. did not let Einstein down Ans. c. M. ©NIIT Coordinator Guide – Personality Development Programme . had memorized Einstein's lecture iiii. He was the first one to score a triple century in first class cricket. had presence of mind (Because the passage for the below section is not available in the Student Guide. k. Dr.II 58 . In addition. o. He belonged to a family with a cricket background. 6 feet and 2 inches in height. he chose cricket for a profession.
He discusses about politics Ans. My sister is getting her ears pierced this evening. 1. Can you describe about that picture? Ans. Ans. Ans. She sings well. 3. She sings well. Sugar is available freely in the market Ans. Sugar is available for free in the market. He couldn’t stay with the class. 6. They sing very well. Identify the error and correct the same. Ans. 4. Ans. He has not yet appeared for his final exams.Solution to Section 2. Doesn’t she? 5.II 59 . 2. Isn't it? Ans. He couldn't cope up with the class. ©NIIT Coordinator Guide – Personality Development Programme . Ans. Rain is coming very heavily. Can you describe that picture? 7. He discusses politics. My sister is getting her ears bored this evening. 8.4 The sentences given below are examples of sentences with common errors. It is raining very heavily. They sings very well. He has not given his final exams yet. 9.
10. The teacher is delivering a lecture.II 60 . ©NIIT Coordinator Guide – Personality Development Programme . Ans. The teacher is giving a lecture.
he whispered _______ (soft). Such exercises help students to discover their shortcomings and enable them to improve their writing skills in a focused way. 60. Explain the importance of redrafting a document. My old car broke down yesterday. 58. I hope it can be mended _____ (cheap). Proper usage of punctuation marks. Introduce the features of good writing skills. My father drives ________ (slow). My dog is very ________ (silent). Writing needs a lot of practice. and using correct grammar. 59. This will help them in various tasks. Writing includes several other fields or subskills. She not only sings _______(beautiful). she's got _______ (beautiful) songs as well. Right order of sentences in a paragraph. He broke the news to her _______ (gentle). 53. you can use the following approach: Initiate a classroom session by defining writing skills. correct grammar usage is an important and basic subskill of writing. Out of all the subskills. "I particularly like all these _______(bright) colors in your paintings". 54. Sting is a _______ (marvelous) singer. 57. Preparing a Good Report ©NIIT Coordinator Guide – Personality Development Programme . Jimmy has got a ________ (tremendous) collection of stones. Although IT professionals do not emphasize on the use of grammar. the students have learned to: Identify the importance of acquiring writing skills Define writing skills Analyze their writing abilities to identify advantages and disadvantages in their writing skills Identify the methods that need to be followed to improve their writing skills Focus Areas To conduct this session. The subskills are: Right order of words in a sentence. 55. Provide the students with a checklist to help them redraft documents.II 61 . You cannot acquire good writing skills in one attempt. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Improving Grammar to Improve Writing Ability Writing is the most important asset in one's professional life. ask the students to do the exercises given in the topic ‘ Improving Grammar to Improve Writing Ability’ in the Additional Inputs section. ask them to do the following exercise. Discuss their views and share with them the various ways in which they can improve their writing skills. He ______ (seldom) exceeds 40 mph. There was a _______(sudden) increase in sales. To become a good professional. I am a fan of France Gall. It _______(rare) barks. Explain to them the importance of good writing skills. Proper format. Tell students the importance of improving vocabulary and learning grammar rules for developing good writing skills. Correct usage of grammar. Ask them to redraft their document according to that checklist. using simple and appropriate words. Appropriate choice of vocabulary. Tell the students about subskills such as using the correct sequence of words in a sentence. Ice-cream sales rose ________ (steep) last August.Chapter Three Objectives In this chapter. such as preparing presentations. Ask the students to do exercises that will help reveal their shortcomings and improve their grammar. Use an appropriate form of the specific adverb or adjective to fill in the blanks: 51. For example. it is important for them to learn correct grammar. Then. 52. 56. Explain to the students the importance of proper grammatical usage while writing a document. Ask the students to write their views on improving writing skills. you need to acquire good writing skills for performing various tasks such as writing a document about a software or making presentations.
12. whereas the language of writing consists mainly of complete sentences. 1. 2. such as but. 7. 3.Ask students to prepare a report on any topic.6 1. Discuss the importance of each one of them. Parameters Is the title of the report in a larger font size and centrally aligned? Does the report clearly define the objectives? Does the material researched map to the objective? Is the material presented in a logical sequence? Are the topics and subtopics numbered? Does the report have a conclusion? Does the conclusion map to the introduction and the main body of the report? Does the conclusion contain a definite answer? Is the report simple and easy to understand? Are the figures used in the report based on facts and research? Is the report grammatically correct? Have subpoints and numbering been used where required? Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Solutions to Chapter Three Questions Solutions to Sample Examination Questions. 10.II 62 . and use of non verbal devices: Helps in identifying the appropriate style and format for a writing a particular document. It also helps to ensure that the sentences are able to convey the complete meaning. The different subskills in writing are: Syntax at the sentence level: Helps to identify the correct sequence of words in a sentence. ©NIIT Coordinator Guide – Personality Development Programme . Cohesion: Helps to identify the completeness of a sentence or a paragraph. give them the following checklist for evaluating their report: S. Punctuation marks: Helps to identify the correct usage of different punctuation marks while writing. and which. Then. 2. format. Coherence: Helps to identify the appropriate usage of connectors. The differences between the language of speech and the language of writing are: The language of speech consists mostly of broken utterances. No. that. 4. 8. 6. 11. What are the differences between the language of speech and the language of writing? Ans. and phrases. to combine sentences. Sections 3. words. Grammar: Helps to ensure that the document is grammatically correct. Mention the different subskills in writing. 5. Style. 9. Syntax at the paragraph level: Helps to identify the correct sequence of the sentences in a paragraph to maintain flow. Choice of vocabulary: Helps to identify the appropriate and relevant word usage in a sentence that can easily convey the intended meaning to the reader. Ans.
In the language of speech, you can use body language to express your views. In the language of writing, this is not possible. In the language of speech, repetition of idea is allowed to emphasize upon that idea. In the language of writing, repetition of idea is not allowed. In the language of speech, pauses and filters are used to add clarity to sentences. In the language of writing, punctuations are used to add clarity to the sentences. In the language of speech, the use of contractions such as I'll and can’t are allowed. In the language of writing, contractions are not allowed in formal documents.
3. Why is the process of writing a useful approach to improve writing? Ans. The process of writing is a useful approach to improve writing. Writing skills cannot be achieved at once. They are achieved with help of practice by writing documents and redrafting them. The process of writing a particular document and then revising the document helps you in recognizing your errors and the areas in which you feel some difficulty. It helps improve the quality of the document as well as helps improve the writing skills.
4. Why are punctuations necessary in writing. Mention any five punctuation marks that you use frequently. Give 2 instances of usage for each of them. Ans. Punctuation marks are necessary in writing because they help organize or clarify the written language. The five frequently used punctuation marks are:
Colon (:): Helps introduce lists or to connect to a broad idea with a specific example. It can also be used to combine two separate sentences with related ideas. For example: kkkk. The two qualities of XYZ are: i. Reserve ii. Emotional llll. Speech is silver: silence is golden. Comma (,): Is used to separate different things. For example: mmmm. We had tea, biscuits, and cake. nnnn. My neighbor has a cat, a dog, and a parrot. Question mark (?): Is used to end an interrogative sentence. For example: oooo. What is the structural formula of water? pppp. What is the scope of the IT field nowadays? Period or full stop (.): Is a punctuation mark placed at the end of a sentence. For example: qqqq. The book is on the table. rrrr. The mouse device is not working properly. Hyphen (-): Is used to join words or separate syllables. For example: ssss. A man-eating shark is a carnivorous fish.
5. Writing is a reverse process of reading. Discuss. Ans. Writing is just the reverse of reading. While reading, the reader tries to grasp the ideas explained by the author, whereas while writing, the author tries to express his views in a presentable format so that it can convey the intended meaning to the reader.
6. Write a paragraph on the influence of television on children. Write the second and third drafts of the same pointing out the changes made on each occasion. Ans. First Draft: Television is one of the latest wonders of science. Television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. If it is used for motivating students, which can help them out in their career growth then it can be considered as the important and useful media of communication. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, or sexist, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs.
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Second draft: Television is one of the latest wonders of science. television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time, it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. They watch people who are successful in their fields, which motivate them. Quizzes and general awareness channel such as discovery channel help them to increase their knowledge and to build up their career. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs. Third draft: Television is one of the latest wonders of science. It provides the facility to hear as well as view the person presenting a program. Television has become one of the most important means of recreation, propaganda, and national integration. At the same time, it influences the children. It can influence the behavior of children both in positive and negative aspects. Children tend to form an idea about the world from what they see and hear. If they watch and get to know about people who are successful in their fields, it motivates them to choose a suitable career and do well. Quizzes and general awareness channels such as Discovery help them increase their general awareness. Television is not merely a medium of entertainment, it also has educational and cultural significance. While some television shows have come under attack for being violent and irrelevant, shows such as "Sesame Street" are hailed for meeting their developmental needs.
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7. Why is writing an important skill to acquire? Suggest certain steps to improve writing. Ans. Writing is an important skill to acquire because:
Writing is rather rigid and follows certain rules and conventions in contrast to spoken English, which offers some flexibility with regard to grammar, vocabulary, and organization. Most forms of evaluation involve writing. These include written examinations, project work, and laboratory reports. A non-native English writer tends to write sentences in the same manner in which he or she speaks, and so may not be able to convey the intended meaning to the audience. Therefore, it is important to concentrate on improving writing skills.
Certain steps that can help an individual in improving his writing skills are:
Reading books Writing paragraphs on familiar ideas Writing sentences by using new words Improving vocabulary Learning grammar
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Explain to them the importance of linking devices in a paragraph. Errors in Subject . Provide the students with a sample letter. Present: If I had time. This section will not review the basic rules of grammar Verb Errors Some of the verb errors that are found while writing are: Errors in Verb Tense Incorrect: When I came home. such as coherence and cohesion. based on format. whereas. Discuss the problems they may face. Provide them with a sample paragraph and discuss how the above elements have been used in the paragraph. language.Verb Agreement Incorrect: There is many reasons why I can't help you. I would do it now. Explain to students the differences between formal and the informal letters. the children still didn't finish dinner. format. Instruct the students to write letters on specific topics to check their progress. Correct: When I came home. In addition. Correct: There are many reasons why I can't help you. Instruct the students to write paragraphs on specific topics or rearrange the sentences in a paragraph to check their progress. such as first of all. Pronoun Errors These are some of the pronoun errors that are found while writing: ©NIIT Coordinator Guide – Personality Development Programme . Introduce letter writing to the students. Instruct the students to use appropriate vocabulary and correct punctuation. Instruct them to identify the layout. Discuss the guidelines for letter writing. consequently. this section will review errors that are most commonly encountered in aptitude tests and will guide you as to what to look for. I would have done it yesterday. the students have learned to: Write paragraphs Write letters Focus Areas To conduct this session. Errors in Conditional Sentences Future: If I have time. content. I will do it tomorrow. Errors in Tense formation Incorrect: He throwed it out the window. and length of the letter. Also.Chapter Four Objectives In this chapter. Provide tips to help them overcome these shortcomings and improve their paragraph writing skills. Explain to them the importance of layout and format of a letter. Explain to them what paragraphs are and why are they required. Introduce the students to paragraph writing. Discuss the importance of organization of the body of the letter. Instruct the students to identify the features of a good paragraph. and on the other hand. You can discuss some of the errors that the students generally make while writing. discuss the tips to achieve coherence and cohesion in a paragraph. if any. For this. explain what are topic sentences and tell them the importance of topic sentence in a paragraph. Share tips to help them overcome these problems and improve their letter writing. Instruct the students to include the purpose and relevant details of the letter in the body of the letter. Explain to the students the shortcomings in their paragraph writing. explain to the students the use of various linking words and phrases. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Commonly Found Errors Because you need to recognize errors in grammar and English usage in aptitude tests. List the restrictions imposed when writing formal letters.II 66 . refer to the ‘Commonly Found Errors’ topic in the Additional Inputs section. Correct: He threw it out of the window. you can use the following approach: Initiate a classroom session by giving a brief introduction on writing skills. Past: If I had time. Tell the students about the importance of grammatical accuracy while writing. and organizational pattern of a letter. as given in the Additional Inputs section. the children still hadn't finished dinner. In addition.
Correct: All of us . lesser time you have for reading. Exceptions: AdjectiveAdverb early early fast fast good well hard hardly (hardly means almost not) late lately (lately means recently) Incorrect: I sure wish I were rich! Correct: I surely wish I were rich! Incorrect: The young man writes bad. it should be formal. Incorrect: The more you practice. Remember that the following are singular: anyone either neither what anything everyone no one whatever each everything nothing whoever These are plural: Both many several others few Incorrect: John is absent. Guidelines for Writing Letters Use the following tips to write a letter: Identify the nature of letter. this one is better. Example: She is a good cook.II 67 . but a few of the class are here. you will get better. Alice. (How does she cook?) This exercise is relatively easy. If you are applying for a job in an organization. the less time you have for reading.Object Incorrect: All of us . An adjective describes a noun and answers the ‘what kind’ question. Correct: The more you practice. if you are writing a letter to your relative. Errors of Pronoun Subject -Verb Agreement Check if the pronoun and its verb agree in number. Correct: The young man writes badly. Jane.were late. Incorrect: Of the two books. whether it is formal or informal. Errors in Parallel Comparisons In parallel comparisons. this one is best. Correct: Texas is bigger than any other state in the United States. Correct: Everyone on the project has to attend the meeting. Incorrect: That is the most important of any other reason.were late. Incorrect: Texas is bigger than any state in the United States. Correct: Of the two books. the better you will get. Incorrect: The busier you become.Fred. check if the correct form has been used. Example: She cooks well. Make sure the correct form has been used. (What kind of cook?) An adverb describes either a verb or an adjective and answers the question how. Correct: That is the most important reason. Correct: The busier you become. (How easy?) Most adverbs are formed by adding -ly to the adjective. it should be informal. Correct: John is absent. and me . Correct: She looked very good. Errors of Illogical Comparatives Check comparisons to make sure they make sense. but a few of the class is here. ©NIIT Coordinator Guide – Personality Development Programme . For example. Adjectives and Adverb Errors These are some of the adjective and adverb errors found in written English: Errors In the Use of Adjective and Adverbs Check if a word modifier is an adjective or an adverb.Fred. Errors in Pronoun Subject . Incorrect: Everyone on the project have to attend the meeting. Errors of Adjectives with Verbs of Sense The following intransitive verbs and are described by adjectives: be look smell taste feel seem sound Incorrect: She looked very well. Alice. and I . Jane.
Closing: It includes the conclusion or the summary of the message. Avoid using angry or offensive language. E-mails are sent as a Bcc when the sender does not want the primary recipient to know that other people have been sent the same message. The following parts are included in the body of the letter: • • The Purpose Relevant Details The format and layout of the letter is also of a great importance while drafting a letter. The organization of the body of the letter is also very important. while the body comprises the main message. Quote accurate data/facts. if you are writing a formal letter.II 68 . Avoid describing highly confidential issues. ©NIIT Coordinator Guide – Personality Development Programme . For example. 'Cc' field: 'Cc' stands for carbon copy. Use standard font and color. Security and privacy: • • • Use the 'Bcc' field for multiple recipients. Identify the nature of language and style to be used in the letter. Proofread and check spellings before sending the message. 'Bcc' field: 'Bcc' stands for blind carbon copy. Use business English. The layout of the letter makes the first impression on the receiver of the letter. If you are writing an informal letter. 'Subject' field: The sender can write the nature or purpose of the mail in the subject field. The header contains the recipients' addresses. do not use abbreviations and symbols. The header of the e-mail message contains the following fields: 'To' field: The recipients' e-mail IDs are written here. Guidelines for Writing Business E-Mail Messages The following elements should be considered while writing business e-mail messages: Clarity: • • • • • • • Use an appropriate subject line. Use an appropriate greeting. Ask the students to draft a letter and then assess their progress based on the following parameters: Format of the letter Layout of the letter Language and style used in the letter Organization of the body of the letter Length of the letter Business E-Mail Messages Content of Business E-Mail Messages An e-mail message is divided into two sections: the header and the body. you can use abbreviations and symbols. formal letters should be precise and to the point. Detailing: This is the actual content or body of the message. E-mail etiquette: • • Do not use letters in uppercase. This field includes the e-mail IDs of those persons who are not the primary recipients but need to be aware of the correspondence. Avoid describing legal or controversial issues. Identify an appropriate length for the letter. Keep the message short and simple. For example. The e-mail body can be divided into: • • • Opening: The introduction of the message is its opening.
A topic sentence is the sentence in a paragraph that explains the main idea. b. What is a topic sentence? Why it is important? Ans.• • • • Avoid sending spam or unsolicited mass mails. Avoid humor. It is used to arrange content into small. and sarcasm. A paragraph revolves around one main idea. conflicts. What is a paragraph? Ans. acronyms. A Paragraph is a group of sentences. Solutions to Chapter Four Questions Solutions to Check Your Progress 2 a. It is important because all the sentences in the paragraph are directly related to it. Avoid using chat language. ©NIIT Coordinator Guide – Personality Development Programme .II 69 . jokes. and emotions. and personal complaints about coworkers. easily readable bits. Do not send e-mail messages to discuss confidential matters such as disciplinary action.
Ans. 64. large information can be sent from one place to another. 67. E-mail and Post are similar in some respects but different in others Ans. Cohesion means unity of thought. salads. 62. They prepare many traditional foods such as turkey. The sentences should be arranged in the following order: 1. It is important in a paragraph because it deals with one main idea and expresses this idea in a complete sense. In my family everyone brings a special dish for the thanksgiving meal. This organization of data is not possible in the case of post. 2. In addition. Linking devices are words or phrases that are used to connect two or more sentences.1 Write paragraphs on the following topics: 1. Examples of linking devices are first of all. The receiver can use the information sent by e-mail and can manage the data easily. and at least four pies. They are similar in some respects but differ in others. Thanks giving is a family celebration. 4. 66. E-mail and post are different means of communication. Coherence means logicality. and whereas. My relatives also make vegetables. What is coherence? How is coherence achieved in a paragraph? Ans. on the other hand. and at least four pies. sweet potatoes and cranberry sauce. They help establish a relationship between two sentences. the speed at which e-mail is transferred from one place to another is much faster than post. For example. Thanks giving is a family celebration. 63.II 70 . depending on the distance and the quantity of information being communicated. 3. On this day the Americans remember the first thanksgiving feast of the early American colonists. However. Sending mails by post may be expensive. What are linking devices? Why are they important? Ans. a mixture of bread and spices. Solutions to Section 4. a mixture of bread and spices. e. 7. ©NIIT Coordinator Guide – Personality Development Programme . Later. 6. and at the end of the day we are as stuffed (full) as the turkey. d. and at the end of the day we are as stuffed (full) as the turkey. They prepare many traditional foods such as turkey. Rearrange the jumbled sentences into correct order observing the principals of coherence and cohesion. The mails received through e-mail can also be organized based on the sender and can be retrieved even after a long time. My aunt bakes a turkey and fills it with stuffing. On this day the Americans remember the first thanksgiving feast of the early American colonists. 2. In both email and post. The content that is sent or received may be formal or informal. It is an important feature of paragraph writing. 5. In my family everyone brings a special dish for the thanksgiving meal. What is cohesion? Why is cohesion important in a paragraph? Ans.5.c. Coherence is achieved in a paragraph by logically linking the sentences in the paragraph. e-mails are free of cost but post is not. salads. It is also an important feature of paragraph writing. 65. Everyone eats more than usual. the information received can be forwarded to another destination with some addition in the content. My relatives also make vegetables. My aunt bakes a turkey and fills it with stuffing. 61. Everyone eats more than usual. sweet potatoes and cranberry sauce.
Telephone and fax share certain common features Ans.II 71 . Ans. The telephone and fax are similar to each other in many aspects. whereas fax provides electronic communication. you need a fax number to identify the fax machine at the receiver's end. Post and fax are different in several respects. which can be transmitted over the line. 7. City Public School R. because of its speed and broadcasting ability. The usage of telephone is more convenient as compared to e-mail.2. E-mail allows various users to send large amounts of information to the other users. there is direct one-to-one interaction. The telephone and post are different means of communication. Both fax and e-mail are modern means of communication but are different from each other is several aspects. Telephonic communication is an example of verbal communication whereas postal communication provides communication in the written form. Electronic communication. In telephonic communication. Post enables you to transmit the same information to various users easily but it is very difficult to send the same information to various users through telephone. the person can hear the voice of the other person whereas in post.2 1. E-mail can carry files in the form of attachments. 6. post allows you to send and receive a large quantity of information. Post provides simple communication. In e-mail. Both e-mail and the telephone are means of communication but differ in many ways. is fundamentally different from paper-based communication and therefore is the most preferable mode of communication. Email is preferable for many reasons Ans. Puram New Delhi ©NIIT Coordinator Guide – Personality Development Programme . Telephone communication is entirely different from that of a post Ans. 5. e-mail can be shared among various users efficiently and effectively. However.5. A message sent through post is delivered to the receiver in many days. Post is cheaper but slower than fax. A message sent through post needs a postal address to reach its destination 4. Post and Fax are different in many respects Ans. Both telephone and fax use telephone lines to send and receive messages. In a telephonic conversation. Two fax machines are required to send and receive messages. Solutions to Section 4. e-mails enable us to send large amounts of data and stored it for future reference. In addition. To send a fax. The transmission speed of e-mail is high as compared to the transmission speed of the other communication mediums. the transmission speed is slow as compared to fax. Fax is very different from an email Ans. The transmission speed for both is very high. Write a letter to the district collector inviting him/her to be the chief guest for your school day celebrations. Both fax and telephone provide a number that is necessary for the user to send the message to the destination. persons can only read the messages written by the sender. They both provide a moderate level of security. data can be managed more easily in e-mail. E-mail and Telephone differ in many ways Ans. In contrast. Fax also converts messages into electric signals that can travel through telephone lines. whereas a message sent through fax is delivered within a few minutes. 3. However. which is not possible in the case of telephone. E-mail is a much better medium of communication in comparison with other transmission methods.K. The transmission speed of the telephone is very high as compared to the transmission speed of post. It is very easy to manage data because e-mail enables you to send the same information to different users easily. The telephone converts sound signals into electric signals.
Supply of water is very irregular and inadequate. I am James. Delhi. particularly.II 72 . Your presence shall be a source of inspiration to the students. which are more cleaner. The drains are open and keep overflowing with garbage and dirt. These are areas where VIPs and the rich reside. 2005. inhabited mostly by low-income groups. school leader of the City Public School. Our principal will preside over the function. There are certain parts of New Delhi. James School Leader 2. south Delhi. 340 Nandnagri Gali Berri Wali Delhi 14 September 2005 The Commissioner Municipal Corporation New Delhi Subject: Unhygienic conditions in Nandnagri Sir. Our school is going to hold an annual function on 25th Sep. are left to rot and stink. is not paying equal attention in providing civic amenities to the residents of different parts of the city. The Principal will read out the annual report highlighting the achievements of the school in academics and sports. The Nandnagri Welfare Association has been highlighting the local issues before the Municipal Corporation but to no avail. spacious. Due to nonavailability of pure drinking water. the residents have become easy victims of water-borne diseases. colonies like Nandnagri. and greener due to regular maintenance. I hope you be able to spare some precious time from your busy schedule and grace the occasion. Yours sincerely ABC President Nandnagri Welfare Association ©NIIT Coordinator Guide – Personality Development Programme . The residents fear outbreak of diseases anytime. We sincerely hope that the Municipal Corporation will pay attention to our basic needs and provide the basic sanitary conditions in this colony as soon as possible. Yours faithfully. Heaps of dirt keeps lying on the streets. In contrast. It will be a privilege for us to have you as our chief guest for the annual function. Thanking you. Write a letter to the commissioner of your corporation complaining against the lack of proper hygiene conditions in your residential area. Ans. It is unfortunate that the Municipal Corporation.The District Collector Delhi Subject: School Annual Function invitation Sir.
IT (II) year Roll No.Sc. My roll number is 0234567. Ans.II 73 . Unfortunately. Adhiraj Singh B. Subject: Received wrong set of certificates Sir. had appeared in the B. I. I have submitted Parul Sharma's certificate in the university office. Write a letter to the Controller of Examination of your university informing that you have received the wrong set of certificates and also ask for the correct ones. 0234567 ©NIIT Coordinator Guide – Personality Development Programme . a student of XYZ College. Yours faithfully.Sc. I am facing a great amount of inconvenience due to the nonavailability of my certificates. I have received the certificates for Roll Number 134567.3. IT (I) year. Adhiraj Singh. I request you to ask the concerned staff to send my certificate as soon as possible. which belongs to Parul of B. IT (II) year examination.Sc. XYZ College Delhi 14 September 2005 The Controller of Examination Delhi University Delhi.
but I am sure you will able to adapt yourself to the new environment You will be happy to know that I have also got admission and will be pursuing my B. How are you? I hope all of you are doing well at home. In case you get time. Yours affectionately. Firstly. How are you enjoying your college and hostel life? How is life in Pune? Hope you have made some good friends there also.4. Hope you are doing fine. The first few days are tough. please do come and meet me. I need to buy certain books and submit the fees for the new session. Rest is fine here and please do reply as soon as possible. 2005 My dear Dad. Fortunately.E. Write a letter to your friend studying in another city and staying in a hostel enquiring about his hostel life and also expressing how much you miss him/her.II 74 .E. John ©NIIT Coordinator Guide – Personality Development Programme . 2. I can’t wait to meet you during the upcoming vacations. course. I need to purchase stationery. 16 Church Gate Pune 411003 6 September 2005 My Dear Hari. as we would have enjoyed our college life as we enjoyed our school days. Yours lovingly. Do take good care of yourself. Our session has started and I too am trying to adjust to the new life. Ans. so you must be feeling homesick. . This would have made lot of difference. XYZ 5.000/-. I will be able to meet all my requirements if you can send me Rs. Write a letter to your father asking for an additional pocket money for the month of April giving valid reasons. I came to know from your brother that you are staying in a hostel. This is the first time you have been staying away from home. I have made a few friends. course in Faridabad. Ans. My new session will be starting in the month of April. I would like to congratulate you for achieving the 2nd rank in the Common Engineering Entrance test and securing a seat in a reputed institution of Pune for the B. For this. In addition. You will be glad to know that the results of the annual examination are out and I have passed with distinction. Mata Gujri Hostel Balawala Dehradun 14 sep. Imagine you are staying in a hostel. But I really wish we were in the same college.
It also involves drawing inferences. underlines. This process is known as scanning. Reading comprehension aims at minimizing the time required to read and comprehend an idea or concept in the specified amount of time. and asking questions. the benefits of the ability to read well. italics. bold typeface. they can go for surface level reading when reading for pleasure.II 75 .Chapter Five Objectives In this chapter. Understanding Nonverbal Signals Explain to the students that to understand the meaning of a specific piece of text. Understanding the paragraph structure. ask them to attempt the relevant questions. Comprehension refers to deriving the general idea of the content and interpreting the meaning by relating it to the other ideas. Explain to the students that reading involves comprehending and understanding a written document. Understanding Reading and its Various Aspects Explain to the students that reading is an important skill. and various layout features. These include elements such as fonts. Tell the students that reading refers to the ability of understanding any written language and is central to any profession. Anticipating and determining the meaning of words. Understanding nonverbal signals. Skimming and Scanning Skimming is the process of previewing and reading the text quickly without pausing to study the details. However. Understanding the text structure. Then. making comparisons. the students have learned to: Identify the importance of reading Identify the difference between surface level and deeper level reading Identify what to read and how to read Identify the sentences of direct speech and indirect speech Focus Areas To conduct this session. Discuss what is reading and what are the various types of reading. Discuss the process given in the ‘Understanding Reading and its Various Aspects’ topic of the Additional Inputs section. the students should read the complete text slowly and carefully to identify the relevant information. Explain the difference between direct and indirect speech while reading. After skimming. Explain to the students that they should go for deeper level reading when preparing for an exam or preparing for making presentations. In this process. Explain to the students. you can use the following approach: Initiate a classroom discussion by explaining the importance of reading in our daily lives. Tell them how reading improves one's perception and develops the thinking process. they should also concentrate on nonverbal signals. Ask the students to take a reading ability test by reading the comprehension given in Section 5. ©NIIT Coordinator Guide – Personality Development Programme . the students should be able to understand the purpose and general content of the text. Explain the importance of reading and how it can improve one’s personality. Tell the students that effective reading can be understood as a scientific process that involves: Skimming and scanning.4. This skill is utilized more than the other communication skills of writing and speaking.
or an explanation of a particular section or chapter. The number of sentences and words in a paragraph depends on the subject. The last sentence: Contains the summary of the paragraph or a linking sentence to the next paragraph. Paragraphs are linked in a logical way by link words. To anticipate the meaning of a word. page. Determining the relation: Understand the relation. if any. Understanding the Structure of Paragraphs A paragraph is defined as a group of sentences. which can also be used within a paragraph. between that word and a word that is familiar to them. or section.II 76 . Anticipating and Determining the Meaning of Words Tell the students that anticipating or guessing the meaning of an unknown word can ensure effective and uninterrupted reading because it may not always be practical to look up the dictionary every now and then. chapter. Determining the function of the word: Understand the function of the word in the sentence. The body part consists of paragraphs that deal with the subject matter and are linked in a logical way. The heading indicates the subject matter being discussed in a particular document. Subheading: Presents a brief summary. A paragraph consists of the following parts: The first sentence: Is the topic sentence (also called the thesis sentence or the key sentence) and introduces the focus of the subject being discussed. Figures: Represent pictorial representation of an idea or a concept. therefore. On an average. These sentences may contain arguments. details. an adjective. a noun. The second part: Consists of sentences that develop the main idea of the paragraph. The structure of a piece of text helps in analyzing its organization style and increases the comprehension ability. Captions: Represent comments on figures. such as title. paragraphs. Most texts start with a title and sometimes a subtitle. Reading means understanding text. an introduction. Solutions to Chapter Five Questions Solutions to Check your Progress 1 1. The conclusion part puts the subject matter in the right perspective. What is reading? Ans. or section. The introduction part mostly informs the reader about the content of the document. how is it related to the other words in the sentence. paragraphs contain between 75 to 150 words. Understanding the Structure of Text The structure of a text consists of various parts. or an adverb. Identifying the contextual clues: Understand the context (positive or negative) in which the word is being used. and summary. examples.These layout features are: Heading: Refers to the title at the top of a document. each paragraph can have its own subtitle. the students should look for the following clues and indications: Determining the word class: Understand if the word is a verb. Each paragraph deals with one aspect of the subject. explanations. and other supporting evidences. It is an important part of communication. ©NIIT Coordinator Guide – Personality Development Programme . that is.
according to the author. and seeking pleasure. "make the best of the opportunities". Bring out the differences between reading for gathering information (A) and reading for academic A We do not make notes. Who will be able to make the best of the opportunities? Ans. Surface level reading is done mainly for pleasure. such as preparing for examinations. They are: Ans.2. Reading is done for a variety of purposes. To encourage students develop a reading habit. Reading has many advantages. What are the different kinds of reading? Ans. 6. we make notes. So. 2. 5. 3. surface level reading and deeper level reading. Reading is of two types. 4. interpretation. gaining information. Ans. 3. Reading is an important communication skill. would become dependent on others? Those who do not have the ability to read will be dependent on others who can read. The phrase “make the best of the opportunities" means taking the maximum possible advantage of the available opportunities. Ans. Solutions to Check your Progress 2 1. Who. Those who have a high degree of proficiency in reading skills will be able to make the best of the available opportunities.II 77 . Usually. B ©NIIT Coordinator Guide – Personality Development Programme . Loud reading seldom leads to understanding the content. The two purposes of this lecture are: Ans. Deeper level reading involves concept forming. and critical evaluation of the relevant content. Reading is important to understand any piece of text. 4. learning a subject. refer to? Ans. it is not considered as reading. To help students determine what to read and how to read. Why is reading important? Ans. Helps us to gather information Helps us to make notes for academic purposes Helps us to enhance our language skills Helps us to learn non-natives languages Helps us to use our time constructively Helps us to develop a more coherent viewpoint Helps us to improve our personality purposes (B). What does the phrase. Why is loud reading not 'reading'? Ans.
We read textbooks and other related books. Does the speaker emphasize the need for exposure to the native variety of English? Ans. As a result. magazines. the passage suggests that reading helps to improve writing skills. Do you agree with the view. which leads to an improved personality. one should have a deeper understanding of the topic and a good vocabulary. the speaker emphasizes the need for exposure to the native variety of English to non-natives. 8. 12. Yes. Why? Ans. For writing impressively. By developing your reading habits. 11. Yes. Reading a novel helps us to develop a wider area of perception and a coherent thought process. I do agree with the view that reading helps improve writing skills. Indians have the good opportunity for exposure to the native variety of language. 10.Presentation and Public Speaking. reading is a must. Yes. and a whole lot of other things. Printed books in the native language are easily available and are within the reach of a common man. We read newspapers. Slide2 supports this view. Do Indians have a good opportunity for exposure to native variety of language? How? Ans. you can improve your vocabulary. How does reading a novel improve one's personality? Ans. Does the speaker say that reading leads to one's success in life? Which slide supports this view? Ans. This is because getting the reading material in printed manner in the native language is very easy.II 78 .We do not develop concepts. 9. Yes. ©NIIT Coordinator Guide – Personality Development Programme . Reading is a good source of entertainment because it is a great pastime and gives the reader immense pleasure. you will be able to write more impressively. Does the passage suggest that reading helps to improve writing skills? Support your answer with evidence from the text. 7. Why does the speaker say that reading is a good source of entertainment? Ans. Refer to Unit 7. We develop concepts. Yes. For both these requirements.
As a result. The speaker advises the students to read the concerned textbooks if they wish to face the examinations successfully. Can you add to the list? Ans. magazines and the latest books are able to talk on almost any topic at any social gathering and make a favorable impression. Name some material that people need to read on a day-to-day basis? Ans. yet he was much impressed by Sheik. according to the author. The development of thinking processes is a benefit of reading that is not known to most people. 'He was not against eating meat. What did the Sheik advice Mohandas? Ans.' What was Mohandas against? Ans. Why should one not read without interest? Ans. Reading improves our personality and general awareness. ©NIIT Coordinator Guide – Personality Development Programme . 3. 15. One should not read without interest because the reader will not be able to understand the piece of text in such a situation. is not known to many people? Ans.. Solutions to Check your Progress 3 1.II 79 . What does the speaker suggest to the students to read. How does our ability to read help in maintaining good social interaction? Identify the examples suggested by the speaker in this regard.. Examples in this regard are: The speaker suggests that reading newspapers daily improves awareness and opens you to the available opportunities. 2. In addition. Sheik advised Mohandas to eat meat if he wished to grow tall and strong. Which benefit of reading. People should read newspapers and magazines on a day-to-day basis. the reader will not be able to recall the text when he or she needs it. These two aspects help in maintaining good social interaction. Mohandas was against telling a lie to his mother. Why? Ans. 17. Mohandas was impressed by Sheik because he was tall and strong. 14. people who regularly read newspapers.13. 16.' Why was Mohandas impressed by the Sheik? Ans. 'Sheik had a bad reputation.
The little girl in the story was Durgabai. 2. What was the important thing the Wright Brothers did in 1903? Ans. 3. 3. Who was the little girl in the story? Ans. These are among the six sentences. Ans. which are related to the passage. Write the letters indicating the six true statements in your answer book. 5. Solutions to Check your Progress 5 1. Who bought a ticket for Nehru? Ans. Why did Mohandas have to steal money? Ans. Why did Durgabai not let Jawaharlal Nehru in the Exhibition hall? Ans. canvas.II 80 . What did the Congress do in Kakinada in 1923? Ans. People who had put up the exhibition bought a ticket for Nehru. How was the plane made by the Wright Brothers different from the modern planes? Ans. 2.4. Solutions to Check your Progress 4 1. Durgabai did not allow Jawaharlal Nehru in the exhibition hall because he did not have a ticket. Indians were fighting against the British to gain freedom. The experiment conducted by the Wright brothers enabled humans to fly. Against whom were the Indians fighting? For what? Ans. Solutions to Check your Progress 6 Read the following sentences. The Wright brothers made the first aeroplane in 1903. 4. Mohandas stole money to buy cigarettes. The planes of today are made up of Magnalium. How the experiment was conducted by the Wright Brothers an important event? Ans. and wire. which agree with the statements in the passage. The six true statements are: B D E F ©NIIT Coordinator Guide – Personality Development Programme . The Congress held a meeting in Kakinada in 1923. The plane made by the Wright brothers was made up of wood.
4. Govind said. Mary requested me to lift that bag for her. Govind asked me if I had paid his fee the previous day.H J Solutions to Check your Progress 7 Change the following sentences from direct speech to indirect speech. Peter asked me to show him the way to Lal Bagh.II 81 . They said that they will not to go to the computer center from the following day. They said. 7. 6. Sita said. He admitted that he hates to go late. "We do not go to the computer center from tomorrow. "Can you kindly lift this bag for me. He said. Peter said. The child exclaimed that it was a long snake. 5." Ans. "Why have you given me only 3 marks for this answer?" Ans. ©NIIT Coordinator Guide – Personality Development Programme . "I hate to go late. "Will you please show me the way to Lal Bagh. 2. 3." Ans. "Did you pay my fee yesterday?" Ans." Ans. Sita asked me why I had given her only 3 marks for that answer." Ans. "Oh! What a long snake!" Ans. Mary said. 1. The child said.
Secondly. presented. concerned with worldly rather than spiritual interests. Ans. A period marked by distinctive character or reckoned from a fixed point or event. Absence of light or illumination. "What a pity I have answered all the questions wrong in the exam!" Ans. given as a gift. She said." Ans. relevant information or interconnection. to change location. express moral judgments. Characteristic of false pride. Burdened psychologically or mentally. 10. Absent-minded dreaming while awake. The officer said to his subordinates. proceed. ©NIIT Coordinator Guide – Personality Development Programme . A purposeful or industrious undertaking (especially one that requires effort or boldness). the tangible substance that makes up a physical object. dignified manner or conduct. She rued the fact that she had answered all the questions incorrectly in the exam. Difficult words from the passage are: Sermonizing Sermonizing Material Material Bestowed Bestowed Bearing Bearing Darkness Darkness Moved Moved Conceited Reveries Epoch Epoch Endeavor Oppressed Discredit Unruffled speak as if delivering a sermon. (astronomy) the precise date that is the point of reference for which information (as coordinates of a celestial body) is referred. Absence of moral or spiritual values.II 82 . Free from emotional agitation or nervous tension. 9.8. Solutions to Section 5. "You should report by 5 o' clock in the morning.4 1. The officer ordered his subordinates to report by 5 o' clock in the morning." Ans. also write the other possible meanings for the same word. having an exaggerated sense of selfimportance. have an emotional impact upon. "All of you should submit the record notes by tomorrow evening. given formally or officially. The teacher said. Pick out difficult words from this text and with the help of a dictionary write the meaning of each of the words as it is seen in the context of the letter. the state of being held in low esteem. The teacher ordered all the students to submit the record notes by the following evening.
which a soldier of the freedom struggle must possess? Why should one refrain from doing something secretly? What significance did it have during India's struggle for independence? Why does Nehru tell his daughter that she is 'fortunate'? p. v. The ten comprehension questions covering the entire text are: 68. ©NIIT Coordinator Guide – Personality Development Programme . who came to Karnasuvarna. x. He did not have time to write uuuu. quietly or secretly.II 83 . Completely clear and fine.Unruffled Furtively Serene Serene Artifice Lofty Reside Free from disturbance. what is the best way to decide what is right and what is wrong? Why does Nehru advise his daughter not to be proud of the knowledge one possesses? 'But a time comes when a whole nation becomes full of faith for a great cause. Why was Nehru not able to convey everything that he wanted in his letter? tttt. He was weak. elevated in nature or style. vvvv. w. Characterized by absence of emotional agitation. Read the text carefully and carefully construct at least ten comprehension questions covering the entire text. A deceptive manoeuvre (especially to avoid capture). Letter was not sufficient to convey all his thoughts. Ans. r. t. In prison one cannot write long letters. 3. Ans. according to Nehru. wwww. to avoid being observed. Read the text carefully and construct at least ten multiple choice type comprehension questions covering the entire text. Live (in a certain place). s. q. Why did Nehru decide to present only a letter and not any other material gift to his daughter Indira on her 13th birthday? Who was Hiuen Tsang and why did he come to India? Why did the man from South India. The ten multiple choice type comprehension questions covering the entire text are: 69.' What makes simple men and women heroic and what inspires them to do heroic deeds? What is the similarity between the Russian revolution of 1917 and India's struggle for independence? What is the most important quality. u. and history becomes stirring and epoch-making. ordinary men and women become heroes. and then even simple. 2. wear a strange looking outfit? What is Nehru's view of such a man? According to Pandit Nehru.
to give sermons ccccc. For touring India Ans. Godan ©NIIT Coordinator Guide – Personality Development Programme . to argue ddddd. For trade aaaaa. b. My Experiments With Truth sssss.II 84 . to discuss eeeee. c. Lenin ooooo. a. Indira Gandhi was inspired by the story of: jjjjj. Stalin Ans. d. Jeanne d' Arc mmmmm. Mahatma Gandhi hhhhh. Sarojini Naidu Ans. Mussolini ppppp. Jesus Christ kkkkk. Napoleon Bonaparte lllll. For adventure yyyy. Kamla Nehru iiiii. y. For knowledge z. To whom is this letter addressed? fffff. Jeanne d' Arc cc. Indira Gandhi ggggg. to discuss aa. Geetanjali ttttt. For knowledge zzzz. The Discovery Of India uuuuu. Indira Gandhi bb. Abraham Lincoln qqqqq. The best way to distinguish between right and wrong is: bbbbb.Ans. Lenin dd. Which is the most famous book of Nehru? rrrrr.Adolf Hitler Ans. Who started the Russian Revolution? nnnnn. Letter was not sufficient to convey all his thoughts. c. Why did Hiuen Tsang come to India? xxxx. to read Ans. a.
Instead of the usual material presents. he sent her invaluable advice and his blessings. Indira Gandhi was born in the year: zzzzz. Nainital ffffff. Nehru used the story once narrated by the famous Chinese scholar Hiuen Tsang to tell Indira that she should always be eager to learn and experience the joy of discovering and learning new things. According to Nehru. c. the best friend of his daughter could be: vvvvv. 5. The Discovery Of India ee. it is evident that Nehru loved his daughter deeply. 1917 gg. He wants to write more but rues the fact that a mere letter cannot contain all that he wants to convey. Write a paragraph on Nehru's love for his daughter based on this letter Ans. Her mother ff. Write a summary of the letter without losing meaning of the text in about 150 words.Ans. He advised Indira that the best way to find out what is right and what is not is by talking and discussing. and told Indira that she should stay inspired by such people and serve her country. Through this letter. On her birthday. 1921 cccccc. c.II 85 . Nainital 4. 1923 aaaaaa. If she ever found herself in doubt. Where was Nehru imprisoned? dddddd. Nehru considered Indira lucky to witness the India freedom struggle and to have her mother by her side at that stage of her life. he not only wants her to have all the material comforts of life but also wants her to be a good human being and a responsible citizen. 1914 Ans. ©NIIT Coordinator Guide – Personality Development Programme . Tihar jail gggggg. Her mother yyyyy. Ans. Nehru wrote this letter to his daughter on her 13th birthday from Naini prison. Sarojini Naidu Ans. b. None of these Ans. b. she should never do anything in secret as if she had something to fear or hide. Lenin. Like a good father. Andaman and Nicobar Islands eeeeee. and Mahatma Gandhi. he reaches out to her from the prison through a letter. Naini prison. Nehru himself wwwww. Naini prison. Nehru reminded Indira of heroes such as Jeanne d’ Arc. 1917 bbbbbb. Bapuji xxxxx.
6. Do you find any morals that you like to take form this letter? If yes, what are they? Why do you like them? Ans. This letter contains the following morals:
This letter inspires one to be always open to gain knowledge. This advice is true for all individuals for all ages. This letter teaches how to imbibe the leadership qualities. I liked it because these traits can inspire us to perform great deeds. This letter asks people to be fearless and to do everything openly. This can only happen if they really believe in themselves and in what they do. I appreciate it because this trait is what distinguishes great personalities from the masses.
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Chapter Six Objectives In this chapter, the students have learned to:
Communicate effectively Distinguish between verbal and nonverbal communication Identify the structure of statements and questions
Focus Areas To conduct this session, you can use the following approach:
Initiate a classroom discussion by explaining the importance of a good conversation in order to leave a long-lasting impression on others. Tell the students that having good soft skills also helps in enhancing their personality. Explain to the students how they should start and end a conversation. For example, a conversation should be initiated by greeting everybody. Tell the students that they should follow the behavioral approach when answering the questions. Also, tell the students about the expressions they can use to start and end a conversation. Ensure that the students are exchanging their opinions, expressing their agreement and disagreement, and giving suggestions when participating in discussions. Increase their involvement by telling them that after completing this session, it will be easier for the students to deliver an effective speech. Instruct the students to present their information with the help of tables, pie charts, and flow charts. Explain the use of the nonverbal form of communication in technical and business writing with the help of an example. Tell the students that undergoing certain exercises on personality development will help them assess their professional skills, such as the way they will behave in an office, deal with their clients, and put forward their ideas.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Communication Skills Good communication skills are required for successful liaison with customers as well as with peers. It involves expressing oneself clearly and effectively when talking with individuals and groups. This forms the basis for establishing and maintaining good interpersonal skills. Employers look for persons who can express themselves well and are open to giving and receiving feedback. During interviews, communication skills invariably come to the forefront. Soft Skills The term 'soft skills' is used to describe interpersonal skills. These include building rapport, ensuring communication, giving and receiving feedback, being sensitive to others’ needs, providing cooperation, and demonstrating empathy. Building a good rapport is the key foundation towards forging a successful interpersonal relationship. To begin with, one can "break the ice" by:
Greeting the other person with a smile. Introducing oneself. Getting to know the other person. Identifying common areas of interest. Making the other person feel comfortable.
After good rapport is built, communication becomes easy. A platform is created for discussion and sharing views. Communication is important for interaction. You should be able to speak fluently, reply instantly, and must make sure others have understood your views. This ensures the complete communication process of expression, comprehension, and feedback. Good interpersonal skills also include the quality of empathy. Empathy is demonstrated when you visualize yourself in a particular situation and try to understand the other person's view and needs. Behavioral Approach in Answering The behavioral approach focuses on how one has applied his or her skills. It is built on the premise that past behavior predicts future behavior. To be successful by using a behavior-based approach, you must analyze your experiences and know how to relate them to the current career role. You can use the P-A-R approach to answer the questions. The P-A-R answer states a Problem you were given, describes the Action you took, and explains the Results of that action. The following is an example of a P-A-R answer to the question, "Describe a problem or challenge you have encountered; how did you deal with it?"
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Problem: Advertising revenue was decreasing for the local student magazine and large numbers of long-term advertisers were not renewing contracts. Action: I designed a new promotional package to go with the rate sheet and compared the benefits of the magazine's circulation with other advertising media in the area. I also requested a local college professor to discuss competitive selling strategies with the account executives. Result: We signed contracts with 15 former advertisers for weekly ads and 5 for special monthly supplements. As a result, we increased our advertising revenue by 20 percent. In the given example, the clearly stated problem situation, action taken and the results demonstrate the problem solving skills and gives an insight into the person's analytical ability. This approach is very effective in situations like interviews and group discussions. The behavior-based approach to answering questions has the following advantages:
Illustrates real-life experiences Demonstrates the application of problem-solving skills Predicts future behavior Builds credibility
Solutions to Chapter Six Questions Solution to Section 6.4A 1. Who do you appreciate more 'the stranger' or 'Schwamm'? Why? Ans. The work of 'the stranger' is more appreciable than the work of 'Schwamm'. This is because the stranger tried to please the child in spite of not knowing him. The stranger was on crutches and hated children. Still, he took the pain of getting up early in the morning to catch the train. He ensured that he wave to the child until the child was not able to see him any longer. Schwamm, being the father of the child, should have done this but failed to do so.
2. What kind of a boy is Schwamm's son? Would you like to be like him. Why? Ans. Schwamm's son was a very innocent kid. The child was so sensitive that every morning on his way to school he waited at the railway crossing for the early morning train to pass by. He stood there and waved his hand furiously and eagerly and when no one waved back in response, he used to burst into tears. No, I would not like to be like Schwamm’s son because this kind of highly sensitive behavior can be harmful.
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Critical Appreciation This story is about restoring faith and keeping hope alive in everybody's lives. Ans. The train halted at Saharanpur. and tries to fight it by going and waving back at Schwamm’s son. and waved his hand in response to the small child. 4. 6. We get to know that he liked children because finally he was the one who boarded the train to make Schwamm’s son happy. The stranger hated children because his wife died while giving birth to their first child. The person was unable to see her face but he could hear that she wore slippers as the heals slapped the floor very loudly. develops feelings for the little boy and does the same just for the sake of his happiness. The story revolves around a small kid. Just to make his child happy. The father was keen to make his son happy. One man. inspite of his past happenings. not even a single passenger from the train waved back. who regains hope and faith in everything because finally a man waves back at him. The girl could not realize that the person was blind because he was pretending to enjoy the beautiful nature and even giving beautiful comments about her face.II 89 . Comment on Schwamm as a loving father. boarded the train. ©NIIT Coordinator Guide – Personality Development Programme . Ans. 5. The blind man started talking to the girl in a very friendly manner. The girl's voice was so sparkling that her memories stayed with the blind person for the rest of the journey and even sometime after. The happiest person at the end of the story is Schwamm’s son. The reason was that he could not see his child getting depressed everyday because when the child waved his hand towards a passing train. said goodbye and got down at the station. The moral of this story is that determination is as important as taking the initiative to achieve a goal. Schwamm decides to board the train to wave at his child. The stranger thought that the kid was the reason for his wife’s death. Solution to Section 6. Schwamm was a very loving and a kind-hearted father. The girl collected her things. it was not true that the stranger did not like small children at all. Schwamm misses the opportunity to make his son happy but realizes that humanity still exists in world. He loved his child a lot. It tells us how little incidents can make huge changes in our life. Is there any message by the author? Ans.4B (Summary) A blind man was on his way to Rohana by train when a girl boarded the train. who dislikes children because of his wife’s death. Just for his child's sake. he went to a different city to board a train. The stranger. What is the central idea of this short story. who is very sensitive and emotional. The stranger woke up early in the morning. Why did the stranger hate children? Did he really hate them? How do you know? Ans. Write a critical appreciation of the short story in about 100 words. However.3. subconsciously knows that his belief is baseless.
Solution to Section 6. The school is reopening on August 1. Ans. When is the school reopening ? 4. Ans. The suicide bombers escaped from the police. 1. Mary did not come to school today.II 90 . Ans.5 Convert the following statements into interrogative sentences. 2005. Did the suicide bombers escape from the police ? ©NIIT Coordinator Guide – Personality Development Programme . Ram has not paid the telephone bill. Ans. Has Ram paid the telephone bill ? 2. Did Mary came to school today ? 3.
Tell them how visuals can help them in making a presentation successful. Preview key points: The key points of the presentation should be mentioned in the introduction. Tell the students to use body language as an additional support. Explain to the students the importance of using visuals in a presentation. Each slide should contain a maximum of six points. They should look confident and establish good eye contact with the audience. Inform the students about the importance of organizing a presentation. you can take the following approach: Explain the various steps that the students should follow to create a successful presentation. Explain the importance of body language while delivering a presentation. the students have learned to: Prepare a presentation Appreciate what public speaking is Participate in public speaking more confidently Focus Areas To conduct this session. Body In the body. Establish your credibility: Credibility can be established by talking about your qualifications or by narrating personal anecdotes. Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Structure of a Presentation Before the content is decided. ©NIIT Coordinator Guide – Personality Development Programme . Discuss the advantages and disadvantages of the various methods of presentation. nationality. Explain each point adequately: Any point that may be new to the audience should be adequately explained. or questions to capture the attention of the audience. Tell the students that the purpose of the presentation should be clear while presenting it because different purposes require different presentation techniques. quotations. stories. Writing a content outline before the presentation helps present a structured presentation. Discuss the visual aids given in the ‘Common Visual Aids’ topic of the Additional Inputs section. and background knowledge should be made before the presentation.II 91 . After the objectives have been clearly established. Explain to the students the various methods of delivering a presentation. the objective of the presentation needs to be clear. The structure of a presentation consists of three parts: Introduction Body Conclusion Introduction In the introduction. organize the material around the objectives. Tell the students that further analysis of the audience in terms of age. Structure the information properly: The information must have a logical structure and order. you need to: Limit the content to a few key points: The content of the presentation can be chunked into key points. you need to: Capture the attention of the audience: Use jokes. Then. Tell the students that rehearsals must be conducted before delivering the final presentation. Tell the students to follow the method with which they feel comfortable and confident. sex.Chapter Seven Objectives In this chapter. Explain each point to the same degree of detail: There should be a similarity in the degree of detail in the explanation of all the key points. Discuss the structure of a presentation. The content and the style of presentation should match the objectives. Tell the students that analysis must be carried out throughout the presentation. which helps in modifying the presentation according to the response of the audience. brainstorm and collect all the relevant material.
5 6 6.1 2. You might be having complete knowledge of a subject.2 5 5. lack of confidence and presentation skills can result in poor performance. audible voice Used correct pause. Preparing a PowerPoint Presentation Presentation and public speaking skills are an essential criterion for success.II 92 .2 4 4. Evaluate the presentation on the basis of the following parameters: S.2 2. and modulation INTERACTION Included opportunities for the audience to interact Asked for suggestions and inputs Appreciated inputs Listened to the audience attentively Handled questions from the audience effectively ATTITUDE Was open to disagreement Was friendly Parameters 1 2 3 4 5 ©NIIT Coordinator Guide – Personality Development Programme . This also ensures a quick revision of the content.2 CONFIDENCE Showed high confidence level BODY LANGUAGE Smiled often Seemed easy and comfortable Nodded and showed positive gestures Had positive facial expressions Moved around EYE CONTACT Maintained direct eye contact with the audience Addressed the whole group and not just one person VOICE Had a clear.3 2.1 6. No. Conclusion In the conclusion. stress. Focus on the goal of the presentation: Reading the objectives summary ensures that all those objectives have been met and the goal of the presentation has been achieved.4 5.1 4. Any doubts can be clarified at this time. however. 1 1.5 3 3. Explain to the students that lack of performance does not necessarily mean lack of knowledge.3 5. A logical flow will also help in easy transition from one topic to another.1 3. Ask the students to give a PowerPoint presentation.4 2. you need to: Review the main ideas: Reviewing the main ideas ensures that the key points have been covered and none of the points has been left out.2 5. Encourage questions: Questions should be encouraged at the end of the presentation. Ensure that the ideas keep flowing: One key point should lead to another.1 2 2.1 5.
Whiteboard: A whiteboard is similar to a blackboard. graphics.1 8 8.1 VISUAL AIDS Parameters 1 2 3 4 5 Used visual aids appropriately PERSONAL GROOMING Dressed appropriately for the presentation To deliver a presentation effectively. the students need to: Structure the content logically. They are cheap and affordable. types. Overhead projector transparencies: Transparencies that are used with an overhead projector are called overhead transparencies. Markers of different colors can be used on a whiteboard to write or highlight information on the board. 7 7. Use visual aids appropriately.S.II 93 . and are made of a thick. Use effective strategies to remember the content. and styles in a presentation. Flipcharts: Flipcharts are similar to large writing pads that are hung on the wall. or diagrams that does not fit in the transparency are distributed to the audience as handouts. charts. They are attractive to look at and are cost effective. Common Visual Aids The commonly used visual aids are: Computer presentations: Microsoft PowerPoint and CorelDraw are easy-to-use applications that give the user the option of choosing colors. Handouts: Data in the form of figures. or additional data. charts. Posters: Posters are large sheets of hard paper and can be used to depict pictures. ©NIIT Coordinator Guide – Personality Development Programme . At any point of time. Prepare for the presentation well in advance. the presenter can flip back to a previous page and refer to it. Videos: Videos are used to demonstrate what cannot be explained or shown through static graphics or plain text. No. Dress appropriately. transparent plastic. They can be used more than once. font sizes. bullets. Follow certain guidelines while delivering the presentation.
II 94 .©NIIT Coordinator Guide – Personality Development Programme .
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