Coordinator Guide – Personality Development Programme - II 1
CH A PT ER - SPEC IF IC IN PU T S: P A R T - I
Chapter One Objectives In this chapter, the students have learned to:
Identify their personality traits Identify their skills and abilities Identify their professional goals and expectations Identify the steps to be taken for career planning
Focus Areas To conduct this session, you can take the following approach:
Initiate a classroom discussion by explaining the importance of self assessment and career planning in personality development. Carry forward the discussion by stressing on the importance of the process of self assessment and explain how the students can use it to know themselves better. Tell the students to relax and answer the Self Assessment questionnaire. Besides using the questionnaire to identify the students’ strengths and weaknesses, you can also ask the students to take the Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis test. Information on this is provided in the Additional Inputs section. Instruct the students to create their own personality portrait by answering the Self Assessment questionnaire and writing 10 sentences that best describe them. Explain to the students that they can assess the level of importance of moral values in their lives. Discuss the 13 values given in Section 1.2.3, and then ask the students to rank these values from their point of view. Instruct the students to rate their competencies in people handling skills, thinking skills, and data skills. Explain to them that these ratings will help them assess their various skills and choose their career accordingly. If they are pursuing a job, this exercise will enable them to explore new dimensions in their job area. Instruct the students to answer the questions given in Section 1.2.6. Tell them that answering these questions will help them plan their career better. Ask the students to answer the question given in Section 1.3.1. Describe the various departments and roles that exist within an organization with the help of the content provided in the Additional Inputs section. Tell the students to list the goals of their personal and professional lives. Ask them to prioritize their goals and make an action plan that will help them to realize their goals.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis SWOT analysis is a tool that helps you identify and appreciate your unique strengths and weaknesses. In addition, it helps you identify the various opportunities that are available to you and the threats that you might have to face. Strengths refer to the internal positive qualities that you can use to perform specific responsibilities effectively, whereas weaknesses refer to other characteristics and traits that you can improve upon. Opportunities refer to the external advantageous conditions that can assist your professional growth, and threats refer to the external obstacles that should be removed.
Coordinator Guide – Personality Development Programme - II 2
Ask students to list their strengths, weaknesses, opportunities, and threats in the following table: I N T E R N A L E X T E R N A L The result of this analysis will enable the students to identify suitable job opportunities and gain professional success. Departments in an Organization Tell the students that they can choose suitable job opportunities after carefully considering the size of the organization, the type of the organization, and the job profile. The number of departments in an organization depends on its size and type. Some common departments in organizations are: Opportunities in your professional life Awareness and skills related to the upcoming technologies. Accurate estimation of the market demands for your skill set. Threats in your professional life Limited job opportunities in the geographical location where you reside. Increased competition faced by you in your work area. Your Strengths Things you are good at. Qualities that people like in you. The support network you have, such as friends, family, and colleagues. The resources at your disposal. Your Weaknesses Things you are not good at. Things for which people criticize you. Resources you don’t have.
Administration: The administration department manages the organization's infrastructure. This includes maintaining all physical assets, such as buildings, computers, mails, transport vehicles, and communication channels. Human Resources: The Human Resources department ensures the well-being of the organization's employees. Its responsibilities include handling recruitments, tracking leaves, and managing promotions and terminations. Finance: The Finance department takes care of all aspects where transactions are involved, such as salaries, sales, purchases, and taxation. Technical Support: The Technical Support department consists of system administrators and network engineers. They assist the employees by solving technical issues such as system failure, data recovery, virus scans, and software installation. Marketing and Sales: The Marketing and Sales department plans new products, decides the pricing strategies, and organizes promotions after analyzing the customers and the competition. Customer Relationship Management: This department focuses on solving customers' issues and building longterm relationships with them. Corporate Communication: This department is responsible for projecting a positive image of the organization in the market and the industry. Training: This department ensures that employees receive the required training and learning resources as required by their job profiles. Quality Assurance: The Quality Assurance team assures quality for all products and processes and ensures that customers enjoy defect-free products and services.
Possible Hierarchy in an IT Organization The organizational hierarchy differs from organization to organization. It can vary according to the size and type of the organization. The possible hierarchy of an IT organization can be:
Coordinator Guide – Personality Development Programme - II 3
he suggested that the buttons should be placed a bit lower so that the correct answer. Chris changed the pixel values of the buttons. who loves working with colors. created the buttons. did not overlap the button. sidebars. and then wrote the script. Only Ashish was authorized to install the audio software. Monica. Sheila made several phone calls to voice-over artists and fixed dates with them. David manually checked all the templates and gave suggestions to improve the usability of the templates.Roles in an IT Organization Case Study An organization that sells customized Web-based technical courses to its clients recently bagged a new project. when displayed. David gave John ideas to improve the readability of scripts. John also coordinated with Monicato discuss the various ideas for the kinds of images to include.
Coordinator Guide – Personality Development Programme . read books. The project plan was made and shared with all the stakeholders. John listened to the freshly-prepared audio and checked it against the script. David also suggested John to include some examples in the script. and images for the frames. Sheila needed the audio software to edit the same. John also mailed Sheila the script for which the audio had to be recorded. to make it more effective. This project involved developing a course about the basics of HTML. He wrote a large volume of code and checked the templates several times for errors.II 4
. The team members were assigned different roles and responsibilities. Team members from various departments where part of the project team. arrows. He researched extensively on the Internet. As a result. He also wrote the script for the project. John also shared the script with David. Meanwhile. divided the content into lessons. After the templates were finalized. She asked Ashish to install it. For example. John created the course by putting the content in the checked frames. John asked Monica to modify some pictures. He found a few mismatches and asked Sheila to rectify the errors. Chris was busy coding for the course.
identifying business rules. customer service engineers. as shown in the following table: Name Chris Monica John David Ashish Sheila Programmer Graphic designer Content developer Technical writer Sound engineer Web designer Role
You can carry forward the case study by explaining the following roles in an IT organization:
Graphic designers: The responsibility of a graphic designer includes designing the interface or the GUI of software products. In some companies. and the customers. personnel. Programmers: A programmer is responsible for writing. The network administrator should be accessible at all times to solve problems related to networks. graphics. Illustrator. presales and services organizations. websites. Content developers: A content developer is responsible for writing and modifying programs. the system administrator may also be responsible for providing training on support skills to the IT personnel. The content developer may design applications for various technical and commercial users. analyzing source systems and business requirements. and working as client support representatives. which are called programs. System Analyst: A system analyst designs and develops new hardware and software systems by incorporating new technologies. Data architects: A data architect is responsible for designing a cohesive data architecture and data management strategy for Web-enabled data warehousing and decision-support systems. and Corel Draw. Web designers use software such as Photoshop.
Coordinator Guide – Personality Development Programme . The system analyst helps the organization get the maximum benefit from its investment in equipment. voices. In addition. Network Administrator: A network administrator manages the network of the organization. or sound effects. Some of the common responsibilities include installing and maintaining software. ask the students to identify the roles involved. These programs specify instructions for computers to perform various functions. Computer Applications Support Specialist: A computer applications support specialist is responsible for working with computer applications and information systems. providing in-house software training. and business processes. Some of the other responsibilities include leading projects. content developers provide technical support to end users. interfaces for intranets. Sound engineers: A sound engineer mixes and synchronizes music. The system analyst is also responsible for solving problems related to the performance of computers and using the latest computer technology to meet organizational needs. or help desk technicians. and preparing design and technical specifications for large and complex data warehousing and decision-support systems. and other requirements for Web-related products. System administrators: A system administrator manages the hardware of computers and networks in a company. A computer programmer may be required to use various computer languages. Technical writers: A technical writer creates manuals and documents related to the technologies and software products that are used or developed in an organization. Fireworks.Based on the given case study. ISV partners. Web banners.II 5
. and maintaining detailed instructions. Web designers: A Web designer designs Web pages. creating logical and physical data models. testing.
you are satisfied with your current position and you should look forward to achieving your long-term professional goals. A brief self-portrait for a professional career can be made by considering the following elements: Educational qualification Job experience Human handling skills: The following are the various human handling skills:
• • • • • • • • • • • •
Supervising skills Counseling skills Selling skills Evaluating skills Stimulating skills
Organizing skills Mental skills: The following are the various mental skills: Diagnosing skills Inventing skills Operating skills Monitoring skills Written communication skills Verbal communication skills
Here is a sample portrait created after considering the above elements: Don Allen is a B.
Coordinator Guide – Personality Development Programme . he won the first prize in technical writing. your professional satisfaction level is low and you should look forward to improving your job conditions. He regularly organizes technical fests and seminars. and is currently working as a software developer at Technology Systems. He offers his support and advice when required. Don is an avid sports person and has represented his college cricket team at the university level. While working at Smart Developers. These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements:
Desired position Justified Salary Learning opportunities Job Security Preferred working conditions
If you have responded with a 'Yes' to most of these elements.Tech. He is very innovative and takes initiative in all the functions related to his field. Short-term professional goals refer to the goals to be achieved within two to three years. However. Ans. Prepare a brief self-portrait of yourself for a professional career.Solutions to Chapter One Questions 1. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years.
2. Don is also good at supervising tasks because he has excellent monitoring skills. He has also worked at Smart Developers as a technical writer for one year.II 6
. If you have responded with a 'No' to most of these elements. Write about your short-term and long-term professional goals. he is not confident about his communication skills and is not comfortable doing sales. He constantly evaluates his surroundings and analyzes situations. Ans.
which achievement has given you immense satisfaction? What.):
Strong work ethics Self-discipline Ability to work under pressure Good communication skills Team player Leadership abilities Technical knowledge Work experience High-energy level
4. which job or position would you like to attain? In your past. To prepare a self-improvement plan. These goals can be determined by answering the following questions:
Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to a specific geographical location? Besides monetary gain. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life?
3. Weaknesses Poor work ethics Lack of motivation Weak interpersonal skills Action Plan Will learn the basic concepts of personal and professional grooming and will learn about dressing manners Will keep a record of all achievements and successes Will take feedback positively and work upon it
Coordinator Guide – Personality Development Programme .Long-term professional goals refer to the goals to be achieved after at least five years. Ans. 1. Select your strengths from the following list (This is not an exhaustive list. what do you want most from your job? If you were granted a wish. 3.):
Poor work ethics Lack of discipline Lack of motivation Indecisiveness Weak interpersonal skills Weak leadership skills Weak technical knowledge Poor rating in educational qualification Lack of job-specific knowledge Lack of goals
5. Long-term goals are derived from the vision of the person. List your weaknesses. as shown: S. Ans. 2.No. according to you. create a table with three columns. Prepare a self-improvement plan for the next five years. Ans. List your strengths. Select your weaknesses (or areas of improvement) from the following list (This is not an exhaustive list.II 7
15. What impression do you want people to have about you? What kind of work do you like to do?
After answering these questions. and should have strong management skills. She always strives to improve. 20. What are your hobbies? What are your strengths and weaknesses? List your special skills and abilities. 9. you can create a word portrait of your prospective life partner by answering the following questions: 11. he should enjoy participating in sports activities. He should have good leadership qualities. He should aim for a peaceful and prosperous life. She works hard and is known as a motivating team player. He should always exude high energy levels. He should preferably be an M. 13. He should always work towards building healthy professional and personal relationships.Tech. She also wishes to improve upon her people-handling skills because she gets irritated with people with poor work ethics and lack of discipline. She is disciplined and loyal towards her work. 5. List the minimum standard of performance that your prospective spouse should achieve. Besides working hard. 17. 16. 6. 14. 18. A sample portrait is given below: Donna Bard is a kind hearted and honest girl. What minimum educational qualification should he/she possess? What special skills or abilities should he/she possess? What personal growth efforts should he/she be making? What professional growth efforts should he/she be making? What should be his/her aim in life?
Based on the answers given.No. If any feedback for improvement is given to her. 4. What type of people irritate you? List the moral values that you abide by. she accepts it gracefully and works towards removing her weaknesses. describe yourself as well as your prospective life partner. 19. 12. 3. She works as a manager in an organization. What hobbies and interests should your prospective life partner have? What kind of approach he/she should have towards society? List the desired strengths he/she should possess. She gets inspired by reading 'The Alchemist'. 8. Donna has prepared the following word portrait to describe her ideal spouse: He should lead a disciplined life with strong work and moral ethics. List negative personality traits that you don't want your spouse to have. If you are single. How do your seniors and colleagues describe you? How do you respond to critical feedback? Describe your most prized possession. 10. He should be an avid reader and should constantly update himself with new technologies. 7. However. which talks about pursuing one’s dreams.II 8
Weaknesses Weak technical knowledge Low-energy level
Action Plan Will join weekend classes to update self with the latest technologies Will follow a proper health care routine and will actively participate in sport activities
6. You can create your personal word portrait by answering the following questions: 1. 2. Similarly. Ans. 5. prepare a portrait. she tends to ignore her health care routine and this results in fatigue and depression.
Coordinator Guide – Personality Development Programme . 4.S.
and abilities. Ask the students to prepare a list of factors that they will consider when seeking a job opportunity. Describe the various characteristics of interviewers and the various disciplinary factors that the students should keep in mind while appearing for the interview. trainings taken. you can tell the students about the different types of interviews that are conducted. This exercise will help the students assess their personality. ask the students to assess the job opportunity on the basis of the 15 factors mentioned in the ‘Analyzing the Job Opportunity’ topic. After this exercise. the students will get to know which of the desirable qualities they possess and which of the qualities they need to work upon. you can take the following approach:
Initiate a classroom discussion by explaining the importance of self evaluation and preparation to perform better in an interview. Give the students a list of desirable qualities that organizations look for. At this point. Tell them to have complete knowledge of all the information given in the bio-data because that will form the basis of discussion during the interview. projects. values. skills. which is common in all the organizations.Chapter Two Objectives In this chapter. Tell the students that it helps to know the various characteristics of interviewers. This information is provided for you in the additional inputs section. start with discussing the screening and selection procedure. it is very important for them to analyze the job opportunity. as given in the additional inputs section. The bio-data is the most important document in the interview. Tell the students that before they apply for any job. To do this analysis. Tell the students about the importance of recapitulating the entire interview and making notes of their positive and negative aspects of performance. They should also make a list of their extra-curricular activities and hobbies and mention them in their bio-data. To prepare students for the interview.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Analyzing the Job Opportunity Ask the students to summarize the results of the self assessment and job planning analysis done in the previous session. Tell the students that to target a suitable job. and special achievements as mentioned in their bio-data. Ask the students to make a list of all the educational qualifications.II 9
. Ask the students to go through the list and categorize each quality either as their capability or as their shortcoming. the students have learned to:
Identify the job requirements Prepare for the interview Participate in the interview Recapitulate the interview Identify the typical questions asked in the interview Assess their job personality
Focus Areas To conduct this session. it is necessary to analyze the job opportunity and ensure that it matches their expectations.
Coordinator Guide – Personality Development Programme .
Future plans of the company 7. Number of employees 5. Position offered 10. After all the students have selected at least one job opportunity. Others may find that the job opportunity does not seem to match their expectations. Then. Then. Job safety 11. Competitors 8. ask them to assess it keeping in mind the 15 factors given to them. Give a formal smile. At the end of this exercise. Type of work 12. Agreement contract/service bond 15. Background of the company 2.
Coordinator Guide – Personality Development Programme . and discuss the same with their friends.II 10
. Keep your hands on your lap. Location 6. look at their self assessment and career planning analysis. students who have been able to tap the job opportunity of their choice will be happy with the outcome. ask them to refer to the company's website and brochures to gather more information. Products and services 3. Promotion prospects Provided Factors
Ask the students to study the latest issues of industry-specific magazines or newspapers for information regarding available job opportunities.Provide the students with a list of the most common factors that should be taken into consideration when seeking a job opportunity. If the students find that the information provided in the job opportunity article is not sufficient with regard to the factors given in the table. Annual turnover 4. Ask such students to select another job opportunity article and repeat the exercise. Tips on Body language During an interview. Give students time to research all information. Mirror the interviewer's techniques. Remuneration/perks 14. as shown: Expected Factors 1. Relax! Don't rush through the interview. Qualities required 13. Sit straight and alert. ask them to select the job opportunity they think will match their expectations. tell them to fill in the information in front of the respective factor in the table. Maintain regular. attentive eye contact. Any news-making issue in the past 9. always remember to:
Shake hands firmly with the interviewer. Instruct the students to draw a table with two columns.
Involves questions that are asked on the area or field each interviewer represents. Is usually used to screen interviewees.
A board interview:
• • • • • •
A rotational interview:
• • •
A walk-in interview:
A phone interview:
• • • • •
A video interview:
• • •
A campus interview:
• • • •
Coordinator Guide – Personality Development Programme . Can serve as a platform to check validity of information in the resume. Is conducted over the phone line by using a microphone. an on-the-job specialist. Is an interview between one interviewee and a panel of two or more interviewers. Has personnel representatives. Is a convenient and speedy method of recruitment. Can be held for all posts and for all levels. May be scheduled or unscheduled. Involves presentations by companies who want to recruit the students. Is cost-efficient and less time-consuming. the time available.Types of Interviews Different types of interviews are used in different situations. and special software. Has a set of fixed questions for all interviewees. Is usually used to screen interviewees. The various types of interviews are:
A one-on-one interview:
• • • •
Is an interview between the interviewee and one interviewer. depending on the factors such as the job profile. a video camera. Is an interview of a candidate by different interviewers separately. Provides an interviewee several chances to present his/her abilities and skill set. Involves questions that are often framed beforehand. Is usually conducted by the government or large organizations. a psychologist in the interviewer panel. Could involve walk-in interviews. Has a fixed evaluation scheme to assess the interviewees. May be conducted for candidates residing in a different country or at distant locations. Involves direct assessment of the interviewee by the interviewer.II 11
. Is conducted by companies at the campuses of various colleges and universities. Is conducted over the phone. The number of interviewers may vary. Usually involves each interviewer targeting a particular aspect of the interviewee's skills. managers. and the cost that the organization wants to incur on the interview process. Requires participants to appear for selection tests. and occasionally. Features a selection process that is based on the collective input of several people.
Faridabad D. Period From to : raovinay10@yahoo. Add a cover letter or note mentioning the code number and other details specified in the advertisement. Faridabad (HR) 6.S. Academic qualifications Sl. Ans.66 78.M. Name 3. No. Name of the post 2.A.
Here is a sample bio-data: Bio-Data 1. Telephone numbers : 0129 .permanent : 410. Address .II 12
. Faridabad M.2 65. Address . Prepare a good bio-data of yourself. Limit the bio-data to two pages. 21-D. Date of birth. D.Tech % Marks Class
1.V. Surya Apartments. 3.in : Mr.V. Use simple and concise sentences.10. Faridabad (HR) 5.1981. Passed AISSCE AISSE B. 14.24
First First First
Coordinator Guide – Personality Development Programme .present : Software Engineer : Vinay Yadav : 10.
1995-96 1997-98 1998-2002
Vidya Mandir 15-A.co. College Ambala.3092391 7. The following guidelines needs to be followed while designing a bio-data:
Avoid spelling and typing errors. 2.Solutions to Chapter Two Questions 1. E-mail ID 8. 21-D. Give a consistent and symmetrical look.
81. Marital status 11. Surya Apartments.Engg. 24 : 410. Occupation 10. Father's name 9. Use terms and phrases relevant to the industry. Yadav : Software Developer : Single : Institution/ Place Degree/ Exam. Age 4.
and always mention if you have contributed to the advancement of any application during your training session. such as ‘Role of JAVA in the Internet’. Won the first prize in technical writing. In addition. Group discussions: In the group discussion round. Rehearse the presentation of your project work and practice the answers to the common questions pertaining to the project work.pm Rs. and technical knowledge tests.
Technologies Systems Smart Developers
S/W Developer Technical Writer
. list down your learnings. Special attainments: List down all your special achievements.000/-pm
13. language tests. Here is a plan to prepare for an interview for a software engineer's post: 1. Ans. You can practice group discussions with your friends and improve upon your communication skills. No. 10. aptitude tests. and an answer as to why you chose this topic. and System Analysis and Design (SAD). such as writing a technical paper or participating in seminars and technical competitions. You can prepare for the preliminary written tests by using books that contain sample tests. Extra-curricular activities
: Played cricket at the university level. organizations ask candidates to discuss a specific topic among themselves. C++. References
2. and ‘Comparing Poseidon and Rational Rose as Modeling Tools for S/W Systems’. Getting familiar with the interview process: The interview process followed in most of the organizations consists of three rounds:
Preliminary written tests: This includes IQ tests. The topics can range from current events to technical topics. Oracle. Personal interview: To prepare for a personal interview round. : Available on request. Work experience: Sl.
Coordinator Guide – Personality Development Programme . Personal attainments/distinctions
: Organized technical fests and seminars. you need to consider the following factors:
Academic preparation: List down all the academic qualifications mentioned in your bio-data and ensure that you are comfortable discussing about those qualifications. Prepare a brief description of your favorite subject or topic. Professional skills 16. logical reasoning tests. Project work preparation: Most organizations focus on project work because it reflects your own work.000/. and discuss them during your interview. such as RDBMS and Operating Systems.
15. Briefly write out a preparation plan for an interview for a software engineer's post. 20. Period From To Oct 2003 till date Oct 2002 to Oct 2003 Organization Designation Last Salary Drawn
1. such as: Why did you choose this particular project?
What are its practical applications?
Practical training: Prepare a brief write-up on the training you have undergone. 2.
and System Analysis and Design (SAD)
4. Oracle. Chemistry. Leadership quality : Handling different projects related to software systems. A software professional may possess any of the following traits:
Ability to analyze situations Self confidence Articulateness Creativity in developing new concepts Proactiveness Ethicalness Desire to excel Reliability Ambition Communication skills Past achievements
Some of the weaknesses that should be overcome by software professionals are as follows: Weak analyzing skills Lack of career plans and goals No emphasis on growth prospects Lack of specific technical knowledge Over ambitious Immature and dishonest Lack of leadership qualities Poor communication skills Lack of past achievements No desire to achieve or excel
Coordinator Guide – Personality Development Programme . Prepare a list of your strengths and weaknesses. developing.II 14
. The qualifications and skills that will help you get selected for a job are:
Educational Knowledge: Example: School: AISSE in Physics. List your qualifications and skills that will help you get selected for a job. and maintaining the software system. Maths College: B.Tech
Job Knowledge: Example: Principal responsibilities : Designing a software system and writing code for modules of the software system. Ans.3. Ans. C++. Principal accomplishments : Modeling. Skills:
Interpersonal skills: Example: Communication skills Coordinating skills Negotiation skills Skills related to the job: Example: C.
Because he has a strong technical experience and good interpersonal skills.
6. C++. I have done B. : Managing different projects related to software systems. Ambala. : Designing a software system and writing code for different modules of the software system.Tech : 1 year of experience as a technical writer. Chemistry. Responsible for making high-quality software systems.II 15
: Ability to analyze situations. Ans.Tech. I am a person with a high degree of integrity and team spirit. : Modeling. giving comprehensive information about yourself within two minutes. from M. I have been brought up in a atmosphere where discipline and respect for elders is a way of life. My name is Vinay Yadav and I am a software developer with Technologies System. Maths : B. and maintaining the software system. Creative in developing new concepts Pro-active Desire to excel Reliable and ambitious Good communication skills Good coordinating skills Good negotiation skills
Skills related to job
: C. Assume that Vinay possesses the following qualities:
Educational Qualities: School College Professional Qualities: Professional experience Principal responsibilities Principal accomplishments Leadership qualities
: AISSE in Physics. Engineering College.5. 3 years of experience as a S/W developer. Vinay has identified a goal for his professional life. Handling a team of seven software professionals.
Coordinator Guide – Personality Development Programme . Oracle.M. and I am aspiring to do an M. developing. and System Analysis and Design (SAD).
Based on the above-mentioned qualities. I believe strongly in values like honesty and hard work. Identify an appropriate career goal for yourself by matching your qualities to the job. Ans. Introduce yourself.Tech. Vinay plans to become a project manager in the next two to three years.
Chapter Three Objectives In this chapter. They should follow a philosophical approach and start thinking of the next job opportunity. ask the students to practice mock interviews with their friends. they can answer all the questions and can overcome any obstacle. Explain to the students that if they are well prepared.
Coordinator Guide – Personality Development Programme . and they may not have answers to all the questions. Discuss the ways by which the students can release stress. if they interact with the fellow candidates. it will help divert their minds away from the stress and nervousness. Tell the students that they can perform better in an interview by listing down all the possible questions and obstacles that can occur during the interview. ask them to get the summarized results of their self assessment and career planning analysis with them. such as by giving mock interviews. you can take the following approach:
Initiate a classroom discussion by explaining the importance of managing stress when appearing for an interview. Before the students give a mock interview.II 16
. the students have learned to:
Handle stress during job interviews Participate in interviews with confidence Use stress situations as motivating factors
Focus Areas To conduct this session. and they should learn from such experiences. The questions can be related to their educational qualifications. They also have their own set of strengths and weaknesses. Explain to the students that failure in an interview should not dampen their spirits. They will feel light and enthusiastic. and the various interpersonal and job-related skills mentioned in the bio-data.
Releasing Stress by Giving Mock Interviews To decrease the stress level in the students' minds. In addition. Tell the students to make a note of all the positive and negative aspects of the interview and work on the negative aspects for the next opportunity. professional experiences. Explain to the students that the other candidates appearing for the interview are also like them. Obstacles can occur due to the lack of any desirable quality or if the candidate shows stress during the interview.
The students can take care of the various disciplinary factors and the characteristic profiles of interviewers by giving mock interviews. Ability to use suitable closings 37. Leaving on a positive note Positive Aspects
Coordinator Guide – Personality Development Programme . Eye contact level 25. The students can be evaluated against the following parameters:
Instructor feedback How would you rate the interviewee on:
1. His/her resume 22. Clarity of introduction 13. His/her dress 19. Promptness while answering 34. The use of appropriate greetings His/her handshake His/her smile
4. His/her listening skills 40. 7. Confidence level 28. Clarity of answers 31.II 17
. His/her posture 16.
The body language of the students will tell the interview committee about their nature and motivation level.
Coordinator Guide – Personality Development Programme . the interview committee will be able to determine if the candidates can work cordially. Accordingly. they should also know about the questions that the interview committee may consider. Tell the students that besides knowing about the possible questions that can be asked during the interview.No. 25. The interviewer will ask the reason for leaving the previous job from the candidate to assess the candidate's interest in the current job and stability. ask the students if they are feeling more comfortable facing the interviewer. Their bio-data and the discussion on the facts given in the bio-data will help the interviewer assess their capabilities. 23. Ask the students to create a table with seven columns.II 18
. 22. The ratings vary from 4. I feel a compulsive need to prove my worth. I blame myself for my mistakes. I feel insecure and anxious about my future. Tell the students that they can rate each statement by entering the number in the respective rating column. I am very critical of any displeasing behavior around me. 24. to be used if the students strongly disagree with the statement. I wish for immediate appreciation and recognition. and failures. I am extremely impatient and get easily frustrated. consider the following questions: 21. Is the candidate capable of doing the job and does he or she have the required skill set? What is the motivation level of the candidate? What interests the candidate in this particular job? Is the candidate stable? How easily can this candidate gel with the other employees? Is this candidate friendly in nature?
Inform the students that throughout the interview process.After the mock interviews. defeats. Give the students some statements that convey the behavior pattern of a person in a given condition. Tell the students that they should rate the statements according to how they actually feel and not according to the image they may want to portray to others. I find my life unfulfilling and meaningless. they need to rate each statement from 0 to 4. I feel anxious about undertaking new endeavors. I am apprehensive in handling responsibility. This analysis will help in reducing the stress level and the students will be more comfortable when appearing for an interview. to 0. For example. Tell the students that by judging their team building and coordinating skills. Present those statements in a tabular form and ask the students to rate each statement based on their preferences. as shown: Personal Stress Index S. they will be judged on the points given above. This will help them assess their actual stress level. 26. 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 Statement I get irritated by the interviewer's undesirable attitude. Stress Level Evaluation Different students might have different reasons for being under stress when appearing for an interview. You can ask the students to assess the various reasons of stress and evaluate the stress level by using the Personal Stress Index (PSI). to be used if the students absolutely identify with the corresponding statement.
and a PSI between 20 and 40 indicates that the students need to be counseled.
Coordinator Guide – Personality Development Programme .After the students have completed grading the statements.II 19
. A PSI of 5 or less indicates an exceptionally low level of stress. ask them to add the ratings given to the 10 statements. Keep the scores of the students confidential and create an appropriate action plan for each student. A PSI between 10 and 20 indicates a favorable level.
Overachieving the Targets Tell the students that they will be observed closely the first few days. Parameter 1 2 3 4 5
Coordinator Guide – Personality Development Programme . and protocol. give the students an assignment and ask them to complete it in a particular time.II 20
. Provide them with the tips given in the Additional Inputs section. discuss with them the evaluation process and then disclose the name of the best student. They should attain the knowledge regarding performance evaluation and about the various projects in the organization. the canteen. They should achieve all the objectives given in their first assignment and should not offer excuses for not doing any part of the assignment. such as: S. Be careful about what you say. Warn the students that the inputs or suggestions for the values. Look confident and feel comfortable. Arrive at the assigned time and report to the concerned person. After they have completed the assignment. they need to follow the hierarchy protocol. Do not hesitate to ask questions. There is usually not much work to be done on the very first day. you can take the following approach:
Initiate a classroom session by discussing with the students how they should spend their first day in office. Wear a smile. Explain to the students the positive effects of being enthusiastic. However.No.Chapter Four Objectives In this chapter. If they are full of enthusiasm. it always helps if they know what to expect throughout the day and how to conduct themselves. this attitude gets rubbed off on their colleagues. Explain to the students the importance of giving their best in the first assignment. Observe the students while they work on their respective assignments. Introduce yourself and engage in conversation with them. Show them a sample evaluation sheet (where 5 is the most ideal rating and 1 is the least ideal rating).
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Tips for Smooth Handling of the First Day at Work Tell the students that on the first day at work. Ask if there is an official manual that provides such details. general practices. the students have learned to:
Identify tips for performing well in their first assignment Identify techniques for suggesting changes in their organization
Focus Areas To conduct this session. Familiarize yourself with the new surroundings. Clarify any doubts and seek information from your new colleagues or the HR personnel. Ask them to effectively make use of their communication skills to build a good rapport with their colleagues. Provide the students with the tips given in the ‘Enthusiastic Team Player’ topic in the Additional Inputs section. Instruct the students that they should not hesitate to give inputs regarding the existing projects. Familiarize yourself with the people who are introduced to you. They should try to know more about the parameters to evaluate performance and behavior. Do not make unsolicited comments and avoid politically incorrect language and humor. and the coffee machine. Find out about the organization's rules and regulations. Tell the students that they should get to know about all the aspects of the organization in the first few days because there will be little work pressure. Use formal language. This will give them an impressive start and enable them to rise faster in their careers. Enquire about the generally accepted and followed practices of the office from your colleagues or the HR department. They should be extra careful when interacting with others and handling a new project. Such suggestions should be given only after prior consultation with seniors and colleagues. such as the restroom. This is because a favorable first impression can lead to several good opportunities. rules. Explore the building and find out the location of various departments and facilities. and regulations of the organization should be kept reserved for a proper opportunity. In addition. On the first day at work:
Be punctual and report on time. they will be able to get along with their colleagues easily. The first day is usually about fulfilling certain formalities and getting familiar with the new surroundings. For this. Feel secure and positive.
they should simply find clues to their problems with the help of these tips. After they have written the situations. Explain to the students that their behavior. they will be considered for new and challenging assignments if they show a high degree of enthusiasm and willingness to participate in all team activities. tell the students that it is not enough to simply achieve the targets. Exhibit what you do best and teach it to others. Make a list of your qualities. Ask the students to list down situations where they may not feel confident. If the employees are enthusiastic.
Solutions to Chapter Four Questions 1. Always try to help others. Tell them that the tips apply to all situations. Appreciate your qualities and be proud of them. Believe in prayers. team participation. These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements:
Desired position Justified Salary Learning opportunities Job Security Preferred working conditions
Coordinator Guide – Personality Development Programme . Presence of team spirit will enable them to accomplish their project and organizational goals. they should try to overachieve the targets and improve upon their past performances. Therefore. This is because the lack of confidence in one area influences the other area. and extra efforts also affect their rating. give them the list of tips that will help them overcome their problem. These things need not necessarily be related to your job. Accept feedback with a positive attitude. If they wish to secure a rating of five. Do not underestimate yourself.
Tell the students that they will be able to maintain their level of confidence and enthusiasm after following these tips.1 2 3 4 5 6
Adherence to time Adherence to quality Adherence to guidelines Discipline Participation Extra Efforts
Ask the students if they had considered these parameters when doing the assignment. Would they have performed better if they had been aware of these parameters? Tell the students that it is necessary to know about the evaluation procedure to perform better. Think positive and talk positive. Ans. The list of statements is as follows:
Get your priorities straight. If they feel low. Do not take feedback on your projects personally. Present yourself in a dignified manner and always wear a smile Accept the fact that you cannot please everyone all the time. It affects your personal and professional life.II 21
. In addition. Enthusiastic Team Player To create a good impression in an organization. new employees should strike a good rapport with their seniors and team members. the client perceives the organization to be reliable and ready for tough assignments. Tell them that the situations can be personal or professional. List out your short-term and long-term goals in your professional life. Keep learning new things to boost your confidence. In addition. Stay healthy and fit. Short-term professional goals refer to the goals to be achieved within a span of two to three years. they should not concentrate on only achieving the explicit targets. Recognize all of your accomplishments and make a list of them. Pamper yourself.
Long-term goals are derived from the vision of the person. what do you want most from your job? If you were granted a wish. according to you. After you have identified your short-term and long-term goals. which job or position would you like to attain? In your past. which achievement has given you immense satisfaction? What. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life?
2. Long-term professional goals refer to the goals to be achieved after at least five years. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years. you are satisfied with your current position and you should look forward to achieve your long-term professional goals. If you have responded with a ‘No’ to most of these elements. Prepare an action plan to achieve your goals.II 22
. make an action plan to achieve these goals.If you have responded with a 'Yes' to most of these elements. your professional satisfaction level is low and you should look forward to improving your job conditions. Ans. Long-term goals can be determined by answering the following questions:
Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to any specific geographical location? Besides monetary gain. You can create your action plan by filling up the following table: What I Plan to do How I Plan to do When I Plan to do Possible Obstacles Plan to remove obstacles
Action 1 Action 2 Action 3
Coordinator Guide – Personality Development Programme .
Good leadership qualities to be identified. Try to collect all the information related to your organization and understand the atmosphere of the organization. Working on similar types of project again and again.
After you have identified the obstacles. Start handling two teams simultaneously. 45. 33. Family planning to relocate. Heavy competition. Ans. 40. If you are not comfortable about a specific aspect about the organization. 36. Take your first assignment very seriously and deliver your best. Take extra measures to perform better in your first assignment because it will help form a favorable first impression. Plan out a strategy to make a good impression on your first job. Represent yourself as an enthusiastic and confident person. This will help you continuously assess your performance status. make a list of things to be done to reach that level.' Then.
Coordinator Guide – Personality Development Programme . 31. Always be ready for any opportunity and make sure to give your best performance. study with a friend who is doing the same course. Write this list in the column 'How I plan to do. You can use the following strategy to make a good first impression:
Utilize your first day in office in getting familiar with your colleagues and the office environment. if you have joined an organization as a software developer want to become a project manager. 46. course. 28. In the next three years.' The list can be as follows: 27. Time span already given. Devote two to three hours in a week for studying. Take the long pending leaves and get yourself enrolled for the M.For example.
Now. write that it in the column 'What I plan to do. Always support your team members and cooperate with them. The time span can be mentioned as follows: 32. Acquire a position of a senior software engineer or a team leader. Build a bond of trust and understanding with your team members. list the possible obstacles against each point. Start making your list of accomplishments and start working on the list of shortcomings. raise the issue in an appropriate manner. Make efforts to get noticed by always appearing confident and enthusiastic. Ask your project manager to give you a chance to work in projects that involve new technologies.
3. 38.II 23
. allocate a deadline for each activity. The list of obstacles can be as follows: 37. This will reflect on your work and people will want you to work with them.Tech.
Now. You can plan to remove your respective obstacles as follows: 42. Be ready to take on new challenges. 35. In the next three years. 29. 44. Make efforts to get noticed in your team. Ask your team members and seniors about the performance evaluation procedure. Write the respective deadlines in the column 'When I plan to do'. Learn about the new technologies. This will lead you and your team towards success. 39. 43. 34. Always appear enthusiastic and full of confidence. 41. Acquire a Master's degree in Technology. In the next two years. Remain in the current office for the next three to four years. Lack of time to enroll for the course and to study. Discuss your goals with your family and seek their support. 30. If possible. make a plan to remove them and start working as per the plan. Continuous process.
Adherence to commitments always boosts confidence. To accomplish their tasks efficiently. advertising this belief will help in creating a positive environment around you. even after investing all their energy. the students have learned to:
Identify the importance of physical fitness Identify the importance of a positive attitude Set priorities Make commitments Be pragmatic
Focus Areas To conduct this session. ask them if they are utilizing all their skills and abilities. you can take the following approach:
Initiate a classroom session by asking the students to list their skills and capabilities. can become urgent after some time. lack of time can result in poor performance. important work. This can cause self doubt and depression. After they have made the list. ask them to list other tasks that might not be important. A person in depression and with a negative attitude will rarely be able to use his or her positive qualities.II 24
. their performance goes down and they feel depressed because they could not complete the important work. Therefore. It is necessary to think well about yourself if you want others to think well about you. not important. To manage a task. urgent. They will stay active and full of energy throughout the day. If a deadline has not been given for an assignment. Now. They should be practical and reasonable while planning their work. Urgent work needs immediate attention and provides less time for execution. In addition. Tell the students that they can utilize their skills and abilities if they know how to recognize their talent. students need to work towards meeting the deadlines by increasing the energy levels of themselves and of their team. Tell the students that planning should immediately be followed by implementation. ask them to prioritize in order of execution. they should set their own deadline and work towards achieving it. Inform the students that they should not keep unrealistic targets because it might result in setbacks. ask the students to take the list of important tasks again and tell them to categorize them as urgent and not urgent. Then. Explain the difference between important and urgent work. but need to be performed in the future. students should prioritize their tasks. This will help them be enthusiastic and increase their confidence level. or not urgent. Tell the students that they should always have positive attitude and should always work towards bringing positive energy in their personal and professional lives. however. Tell the students that many professionals are never able to achieve success in life because they put all their energy in completing the tasks that are urgent. Explain to the students that being physically fit will help them maintain good health and perform optimally. It is a good practice to remember your achievements and accomplishments more often to bring positive energy in you.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Setting the Priorities Lack of performance does not necessarily mean lack of knowledge. a person should categorize it as important. Urgent work need not be important. Tell the students that they should always fulfill their commitments.Chapter Five Objectives In this chapter. Tell the students to keep the final list with them for future reference. Any delay will result in loss of energy and enthusiasm. one should take care to complete all urgent work on time. thereby ignoring the important ones. Ask the students to list all the important tasks that they need to do on a daily or weekly basis. Discuss the tips covered in the ‘Physical Fitness’ topic of the Additional Inputs section. it is important to manage the various tasks and complete them within the specified time. Therefore. This will enable them and their team to enjoy their accomplishments. Help the students differentiate between important and urgent work by asking them to place their tasks in the appropriate box in the matrix shown below: Urgent Important Managing the ongoing crisis Completing the deadline-driven projects Not Urgent Future prevention of crisis Building relationships
Coordinator Guide – Personality Development Programme . Again. On the other hand. if not managed properly. You may have complete knowledge of a task. As a result. In addition.
Do not skip meals. This will help in boosting your confidence on a regular basis. Admire yourself. we emphasize on improving on our educational qualifications and professional qualities because these parameters form the basis of assessment for any person. After a hard day at work and going through several daily chores. positive attitude. Following is a sample list of qualities possessed by John:
Positive attitude: John always looks at things with a positive attitude and keeps track of all the appreciation and encouragement given to him. Taking 10 deep breaths 3 times a day will enhance your thinking power because more oxygen is transferred to your brain. and consult a dietician for further guidance.
Solutions to Chapter Five Questions 1. This list will help them remain healthy and active while coping with a busy work schedule:
Take 10 deep breaths. He sets realistic goals. assess yourself and list down the good qualities that you possess. They will have a clear idea of the high-priority tasks that need to be performed before the low-priority tasks. Physical Fitness It is not possible to utilize your full potential if your body does not permit you to do so. This process will help them assess their real potential.II 25
. Perform small exercises. Entertain your spirit. In addition. feed your soul with beautiful thoughts and scenes to rejuvenate your spirits. have an organic fruit everyday. The result will be surprising because most of the students will realize that they have not gone for a health check for years. Now. When we talk about education and profession.
Coordinator Guide – Personality Development Programme . factors such as enthusiasm.
2. List out your qualities among the potentials given in this module. ask the students to list the various physical problems they face while working. Ans. Give the students the following list of tips. Few get the time to exercise or play a physical sport. The appreciation and encouragement act as motivators and increase his potential. However. Making commitments: After setting the priorities.Recognizing new opportunities Planning Not Important Making calls Checking mails Attending meetings Popular activities Phone calls Mails Time wasters Pleasant activities
After the students have categorized their tasks. they will be full of life and vitality. Many people tend to ignore these factors. most of us tend to ignore the beauty around us. This beauty can be the nature or some good work going on in your neighborhood. they will be able to manage their responsibilities in the specified time. and physical fitness should also be recognized. Besides being assessed on your educational and professional standards by others. This enables him to accomplish the tasks in a proper manner and within the specified time. it will reduce the tension of remembering the tasks to be done and eliminate the risk of missing any important work. How do you propose to overcome the deficient potentials? Ans. It also enables you to relax your nerves. Follow healthy eating habits.
Tell the students that they can take care of themselves if they follow these health tips. Once in a week. John needs to work on the following aspects:
Lack of physical fitness routine: He tends to ignore the aspect of physical fitness because he spends long hours in office. Taking the stairs instead of the lift and indulging in rotation exercises while sitting on your workstation will increase your blood circulation and refresh your energies. This will help you remain organized. John makes commitments and works sincerely towards meeting the deadlines. You can do this exercise anywhere and at any time of the day. Setting priorities with practical approach: John sets his priorities before starting any work. In addition. Ask the students to describe their health care routine. ask them to write the last time they went for a health check. This will help them accept new challenges and perform better. Make a list of all the tasks. Tell the students that if they are healthy.
This will help increase his physical fitness. To ensure success. set up a fitness routine.
Time gap between planning and execution of project: John tends to delay the execution of planned projects.II 26
. and follow it regularly. he will share the schedule with his team members and his seniors.
John can take the following steps to overcome his weaknesses:
He will consult the physical trainer. This results in loss of energy and enthusiasm.
Coordinator Guide – Personality Development Programme . He will ensure that all projects are executed on time.
. which could otherwise throw work out of gear. Refer to the Additional Inputs section to get information on the ‘To do’ lists. prioritizing. and taking sufficient breaks when performing a lengthy task. avoid delaying task execution. it is just that he cannot say ‘No'. Work only on those tasks that cannot be delegated. They also help you prioritize tasks. without becoming distracted. These behavior patterns include saying 'No' to the work elements that are not included in their responsibilities and will not be measured when assessing their performance. you can take the following approach:
Initiate a classroom discussion by explaining the importance of time management in the students’ personal and professional lives. They should maintain the time log on a daily or weekly basis. the students have learned to:
Identify useful tips to manage time effectively Create a time management schedule Assess their time management ability
Focus Areas To conduct this session. After reviewing the daily time log for four to five days.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Guidelines and Benefits of Time Management Mr NeverNo is a talented individual. tell the students to adhere to the following guidelines to manage time effectively:
Plan and organize: Take out time for planning and organizing. she plans for the known and the unknown. they will not feel frustrated if they cannot complete specific tasks. Tell the students that they should maintain a time log. and popular person. Use time sheets: Time sheets can be analyzed to find ways for saving time. You can ask the students to use the format for time sheets given in the additional inputs section. Ask the students to make a list of tasks that they do in a day. if you can do so. if any. After discussing the two different personalities. To create this list. successful. such as planning. Multitask: Do more than one task at a time. they might realize that the time spent on making phone calls and checking mails may be reduced and utilized for more important tasks. By doing this exercise regularly. She makes sure to spend time with her family and friends because she can unwind and get back to work feeling refreshed. Inform them about the various behavior patterns that can be followed to utilize time in a better manner. Ms Balanced is a smart. they can use ‘To do’ lists. His colleagues flock to his workstation because it is a good place to hang out. wherein they can write all the tasks to be done and allocate time based on the nature of the work. However. At the same time. He is always asked to participate in company activities not only because he is good at these activities but also because he is willing to put in extra hours. If only he could learn how to rule his life instead of allowing other people to rule it.Chapter Six Objectives In this chapter. ask them to prioritize the tasks and allocate a time period for each task. He is not climbing up the corporate ladder even after three years in the organization. Tell the students that they can follow several tips to manage their time better. You should keep referring to them during the day.
Coordinator Guide – Personality Development Programme . and then state the various guidelines that can be followed for effective time management. He would rather suffer himself than let his image suffer. This ensures that you are in a better position to manage the day ahead. they will be able to assess whether they have utilized the time well. Use 'To Do' lists: 'To Do' lists prevent you from forgetting to complete or start some work at a certain time. you can monitor the amount of time you spend on doing tasks. Discuss the two different personalities talked about in the ‘Guidelines and Benefits of Time Management’ topic in the Additional Inputs section. He does not have time to pursue his hobbies and interests because he is in office during most weekends. Delegate work to others: Identify tasks that can be delegated. and pays attention to smallest of details. Every day. she is completely down-to-earth and unassuming. By listing the activities performed in a day and the time spent on each activity. committed. He diligently responds to all the forwarded mails from friends and colleagues. Tell the students that they will always meet their deadlines and be ready to take on new assignments if they are able to manage their time well. She helps people around her and nurtures them because she believes in their potential. Then. he does not really like doing extra work. Maintaining a time log will enable them to assess their pattern and identify their problem areas. In addition. they should calculate the amount of time spent on completing those tasks and analyze if the estimated time was more than the actual time taken. and avoid trying to be perfect in all the tasks undertaken. Failing to plan is equivalent to planning to fail. At the end of the day.
assign some time for interruptions.
Coordinator Guide – Personality Development Programme .
Tools for Effective Time Management Effective time management includes organizing and prioritizing your tasks. Update the list constantly. Therefore. Higher production and efficiency: Effective time management includes smart goal-setting techniques that help you increase your productivity. Always plan for less than 100 percent of your time. Handle interruptions well: When planning your activities. 'To Do' lists and time sheets are the tools that you use to manage time. Do not plan for 100 percent of your time. Deadlines being met consistently: By prioritizing tasks and organizing schedules. Learn to say 'No': Saying 'No' becomes easier when you realize that your priorities are more important than anything else. There are two types of 'To Do' lists:
Daily To Do list Running To Do list
To use a 'To Do' list effectively: Make a list of the tasks that you have to do. Reduction of stress: Effective time management ensures that you are more organized and are able to unclutter your mind. divide a task into a number of smaller tasks and start doing them one by one.II 28
Tell the students that effective time management results in:
Ability to control one's activities: Effective time management helps you prioritize and organize your activities. Allocate time for pending tasks. This puts you in control. Prioritize all your tasks. Plan for tasks that have deadlines.
Conquer procrastination: To avoid procrastination. you do not feel stressed. hobbies. More time for family. To Do Lists A 'To Do' list is an action plan for the tasks that have to be done during a specific day. and friends: Time management helps you restore the balance between work and leisure hours. you can make sure that deadlines are met regularly.
List your activities for a week or a fortnight.II 29
.You can ask the students to use the following 'To Do' list:
Time Sheets A time sheet is a blank table that has hours marked for a day. It helps you track your time and analyze whether you are spending your time productively. 3. Use a time sheet to track your time. To use a time sheet effectively: 1. Analyze whether your time is being spent usefully. and use a 'To Do' list to plan your activities. 2. Modify your 'To Do' list suitably
Ask the students to fill the following time sheet according to the instructions given in the class: Time 6 am 7 am 8 am 9 am 10 am 11 am 12 noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm Activities/Tasks
Coordinator Guide – Personality Development Programme .
Time 9 pm 10 pm 11 pm 12 pm 1 am 2 am 3 am 4 am 5 am Combining Several Activities
Managing time is not a once-in-a-week task. one should make a mental note of the change and try to manage the schedule accordingly. the time management schedule also gets altered. For example. Suggest to the students that the continuous time management process should not tire them. based on their lifestyle and comfort level. These new ideas can help them manage time better and improve their performance. There can be many more ideas based on the number and types of tasks listed by the students. they can watch movies on TV while performing household chores. Tell the students that. Suggest that the students can also make a list of tasks to be done in a week and can apply the same idea to combine one or more tasks to save time. They can prepare their study schedule or think of a project to be submitted while traveling to attend a class.II 30
. As the changes occur in one's personal and professional lives. They should enjoy this activity. During the weekend. While traveling for office. Ask students to think of ways to save time and still complete all the tasks for a specific day. They can invite their old friends to a social event and can enjoy the social event and chat with their friends. Now. ask the students to again go through the list of tasks they have planned for a day and then think if any two tasks can be combined. The time they have allocated for the necessary tasks to be done every day can be utilized for other tasks also. they can make phone calls while watching television. It is a continuous process. they can make a list of points to be discussed in a specific meeting. With every change in the daily routine. Tell them that they can refer to their personal time management survey form. and they can even pay off their bills online while listening to their favorite music.
Coordinator Guide – Personality Development Programme . they should think of innovative ideas to manage time.
However.' A sample time log is shown as follows: S. This resulted in delay in planning and executing the meeting. This delayed the rest of the activities. Engagement/Task Completing a module Organizing a meeting Organizing a fun activity at work Going out for lunch with friends Going to the gym Making reports on the team's performance Allotted time One hour Two hours One hour Two hours Two hours Three hours Results
At the end of the day. suppose the following results are filled in the column against the tasks given: Completed Completed Incomplete Not attended to Not attended to Completed The reason for not being able to complete some of the tasks were: Writing a module took two hours instead of an hour. Skipped lunch for this reason. 3. To create a time log. Based on the result derived. you can analyze that one should set realistic deadlines and should not try to be a perfectionist all the time. not all the colleagues were interested in continuing with it on the same day. 5. In the fourth column. These activities should be given equal importance. had to work upon another task and this activity got postponed for the next day. Prepare a time log by listing the tasks to be done in a day. Started to initiate a fun activity at work. 1. In addition. The meeting had to be postponed for another hour. Prepare a time log for utilizing your time and note down your own reactions to your time management. Worked on the reports and cancelled going to the gym. The first column will contain the serial number. 4.II 31
Coordinator Guide – Personality Development Programme . 'Incomplete'. You can also prepare a time log to manage your weekly or long-term tasks. The module could have completed in an hour. however. or 'Not attended to. specify the result as 'Completed'. create a table comprising four columns. and the third column will contain the time allotted for the corresponding task.Solutions to Chapter Six Questions 1. 2. Ans. Collected data for making the reports on the team's performance but realized that it will take more than three hours to complete the reports. the activities for which one is not answerable to anyone like going to the gym or going out for lunch should not be ignored. This delayed the subsequent tasks. therefore. the second column will specify the task. it took two hours.
30 to 5. to be followed daily for 12 weeks. This will help me achieve the targets on time and will enable others to learn and improve upon their performance.30
3. is as follows: Time 9. Ans.30 to 4.30 Monday System Analysis and Design Discrete Mathematics Break C Programming Language Computer Organization Break Lab session (C Programming Language) Lab Session (PC Software) PC Software Tuesday System Analysis and Design Discrete Mathematics Break Lab session (C Programming Language) Lab Session (PC Software) Break C Programming Language Computer Organization PC Software Wednesday Discrete Mathematics C Programming Language Break System Analysis and Design Computer Organization Break PC Software Thursday Computer Organization System Analysis and Design Break Lab Session (PC Software) Lab Session (C Programming Language) Break PC Software Friday Computer Organization PC Software Break Discrete Mathematics System Analysis and Design Break C Programming Language Lab session (C Programming Language) Lab Session (PC Software)
1.00 to 11.30 2.30 to 12. I plan to do the following:
I will have a practical approach towards work and will try to strive for excellence rather than perfection. This results in an increased amount of work.00 to 11.00 to 10. Here is a sample list of weaknesses related to time management:
I try to do each and every task to perfection.00 10. This results in too much of work and effort. Learning to say 'No' will help me save a lot of time. irrespective of the requirement. Instead of making personal targets. I will say 'No' to the tasks that do not contribute to my goals.30 12.30 to 1. This will help me save time.II 32
. I will make team targets.30 to 3.30
A time commitment plan for Module 2 of the first semester of MCA. This unnecessarily delays the things and affects the complete schedule. A time commitment plan for Module 1 of the first semester of MCA.00 11. to be followed daily for 4 weeks. Ans.
To overcome my weaknesses. is as follows: Time 9.30
Lab session (C Programming Language) Lab Session (PC Software)
C Programming Language Discrete Mathematics
4. both planned and unplanned.
3. I tend to take on each and every task that comes my way and am unable to say 'No' to my friends and colleagues.30 to 2.00 Monday Digital Electronics Tuesday Data structures using C Wednesday Digital Electronics Thursday Digital Electronics Friday Data structures using C
Coordinator Guide – Personality Development Programme .30 11.00 to 10. Prepare a time commitment plan for an MCA semester allocating time for studies in two modules of 16 (12+4) weeks of time.2. I will involve my team members in my work. I believe in doing everything on my own and do not feel comfortable in delegating tasks to my team members or colleagues. Identify your weaknesses related to time management and create a plan to overcome it.
10.30 11.00 to 11.30 to 12.00 to 11.00
Information Technology Break Data structures using C Lab session (Data structures using C)
Information Technology Break Lab session (Data structures using C) Digital Electronics
Information Technology Break Lab session (Data structures using C) Data structures using C
Lab session (Data structures using C) Break Data structures using C Information technology
Lab session (Data structures using C) Break Digital Electronics Information technology
Coordinator Guide – Personality Development Programme .30
12.30 to 1.II 33
Giving lame excuses will add up to your negative behavior. Provide the students with the list of problems they can face while communicating with others. you should continuously assess your behavior and work on the shortcomings.Chapter Seven Objectives In this chapter. you should always be ready for feedback and criticism. and successful experiences can also help in increasing their confidence level. Use the content given in the ‘Communication Skills’ topic in the Additional Inputs section. Tell the students that they should take up new opportunities and responsibilities with full confidence and should use their good communication skills and knowledge to boost their confidence. Factors such as courage. Take a Tally: Think about the criticism deeply and try to identify if you have been criticized for the same thing more than once. Irrespective of the kind of feedback. you should learn from your mistakes. Make it a learning experience: There is always something to learn from criticism. you should not react instantly and reply by using harsh words. You should always learn from your mistakes. However. For this. Raising your voice. Attaining a good personality depends upon various factors.
Coordinator Guide – Personality Development Programme . they should observe their surroundings and interact with learned people. For this. ignore it at once and move ahead. Suggest that they should gain knowledge by reading content related to their field of work. Absorb genuine feedback: If the reason behind criticism is improvement. gaining knowledge is futile if the students cannot express themselves properly. If it is out of jealousy. Take corrective action: Instead of getting depressed or developing an inferiority complex. logical analysis. they should work upon improving their verbal and nonverbal communication skills. Taking feedback and criticism is an important aspect of personality development because people tend to be depressed and frustrated when taking feedback. the better their personality will shape up. you are in a better position to assess the situation. you should reply through your work. you should work upon it and try to improve yourself. discuss it at length and get to know about the reason. Tell the students that their personality grows along with them. If you are calm and composed. you should learn to stay calm and ignore it. Students can use the following ways to accept feedback and criticism gracefully:
Accept your mistakes: If you have made a mistake. offering arguments. you can take the following approach:
Initiate a classroom session by explaining the importance of a good personality. The more knowledge they gain. admit it instead of giving excuses. the students have learned to:
Identify the importance of good health and physical appearance Identify the importance of good knowledge and communication skills Identify the importance of self confidence and achievements Identify the importance of professional and personal skills
Focus Areas To conduct this session. If it is a genuine criticism. If the criticism is about behavior or habits. you should work upon it. To improve your personality.II 34
. If the reason behind criticism is jealousy. instead. you should look at the possible reason and work on it. your family and friends can guide you. and resorting to emotional outbursts will only aggravate the situation. you should never get defensive. Tell the students that developing one's personality is an integral part of their professional and personal lives because it helps create a favorable impression. ignore the criticism. Concentrate on how to gain from the criticism. There are no specific aspects that determine a personality. In addition. They should keep themselves updated with their field of work and current affairs. Do not react instantly: Reacting instantly to criticism will only show your insecurity. Acknowledge the reason: If the reason behind criticism is competition. After you have identified the reason. If a person criticizing you is doing it out of habit or frustration. Ignore specific feedback: Always identify the source of criticism.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Criticism and Feedback Personality is an overall impression that you make on others. It includes various aspects of your lifestyle. If more than one person is making a similar comment.
and. Due to the lack of knowledge of vocabulary and grammar. If they are able to feel the emotions. If a person wants to convey sincerity in his or her intentions. The students can use the following tips to improve upon their nonverbal communication:
Use eye contact when communicating. Ask students to record their voice in isolation. volume. The inability to make an eye contact is regarded as a sign of uncertainty. In addition.To have a good personality. Therefore. There are two types of communication skills. your verbal communication should be consistent with your body language. voice modulation.
Listeners tend to pay more attention to facial and body expressions. nonverbal communication is also an integral part of communication. The following tips will help the students improve upon their verbal communication skills:
When recording. they were unable to induce the dramatic effects like various emotions and sound effects. ask them to list down the problems they faced in both cases. Because some students were not able to modulate their voice.
Communication depends upon three factors: words. Therefore. Use hand and face expressions to enhance the expression of what you are talking about. The students were nervous and felt stiffness in their body when facing the class. a person should be knowledgeable and an effective communicator. it is necessary to inculcate positive attitude for effective communication. Now. The difference between flat and modulated voice is similar to the difference between bland and spicy food. ask the students to narrate the same in front of the class. The students should practice voice modulation to depict the emotions properly. The students should improve upon their vocabulary and grammar to make a good impact on others. For this. The use ratio of these three factors in any communication is 7%. Then. They can narrate or describe an incident. a person with a positive frame of mind is more comfortable making gestures while communicating. Based on their reply. Therefore. and body language. you also need to improve upon your nonverbal communication skills. 38%. A good vocabulary is necessary for effective speaking. verbal and nonverbal. and language.
Coordinator Guide – Personality Development Programme . therefore.
Here is a list of some of the problems that the students may have faced when narrating their story in the class:
The students were unable to make eye contact with the rest of the class. tone. Here is a list of some of the problems that the students may have faced when recording their narration:
They were unable to make it sound interesting because they had to express themselves only through voice. the students should think of the scenario they are depicting and should bring emotions in their body.
Verbal communication is based only on voice. 55% respectively.II 35
. the students were unable to convey the correct meaning of the story. it is best conveyed through eye contact. form a list of common problems faced by students. Verbal communication skills consist of tone. they will be able to express the same. it is necessary for a person to depict his emotions and feelings effectively through his voice.
Then. Open to criticism: Besides making a list of achievements. Use a breath mint if necessary. Shoes: Wear comfortable. along with the time frame: I will start reading journals and books related to my field to update myself with the latest information. Makes colleagues feel comfortable about working with you. I will think of new ideas to improve my time management skills. Identify the shortcomings in your personality and prepare an action plan for improvement within a reasonable time frame. I will join weekend hobby classes and will choose the hobby that will help me relax and refresh my self. Apart from the above nine qualities mentioned on personality development. well-fitting shoes. Women should file their nails.
Coordinator Guide – Personality Development Programme . Ans. I can utilize the time spent traveling to and from office for reading. they should neatly trim the same. The hairstyle should be neat. Clarity of thought and vision reflects on your personality and therefore improves it.
The various benefits of good personal grooming are:
Helps establish credibility and gain the trust and confidence of peers and supervisors. The additional qualities that can help you enhance your personality are:
Enthusiasm: Being enthusiastic accentuates your personality. Ambition: Being ambitious means willing to take initiative and to reach towards new goals. Ambitious people always stand out to achieve their goals and this quality develops their personality. I will create a time management log and will keep a record of all the tasks to be done along with their time frame. people should also remember their failures and should learn from their mistakes. This change should reflect in my personality in one or two months. add a few more qualities that are helpful for total personality development. Wear shoes that match the occasion. Hair: Hair should be clean and neatly trimmed. Nails: Nails should be clean and clipped. If they wear nail polish.Personal Grooming Tell the students that they can consider the following factors for enhanced personal grooming:
Clean and well-fitted garments: The clothes that one wears to work should be clean. They should not be faded or torn. Shows respect for the organization. Beware of food that may leave a bad odor. Avoid heavy make-up and jewelry: Women should never over-do their make-up. Here is a sample list of shortcomings related to personality:
Lack of updated knowledge related to my field Lack of entertainment skills Improper time management Improper health care routine
Here is the action plan to improve upon the shortcomings. Dental hygiene: Brush your teeth regularly. Within a month. odorless pair of socks that match the color of your shoes. Gives a feeling of self confidence. Wear a clean. Use a mouthwash. They should wear minimum jewelry to the workplace. If they sport a moustache or a beard. I should be updated with the knowledge related to my field.II 36
. Vision: Having a vision helps people have a clear idea of where they want to go and what they want to do. Ans. Competitive spirit: Competitive people are ready to take on challenges and emerge winners. This will help me assess my time management skills and identify my time wasters. Clothes should not be too loose or tight. Do not wear sports shoes to the workplace.
Solutions to Chapter Seven Questions 1. they should ensure that it does not chip. Use a deodorant. This quality is an aggressive form of being confident and is crucial for having a good personality. Facial hair: Men should be freshly shaved. they should be of the correct size. This helps them develop their personality. Body odor: Take a bath daily and look fresh.
I should be able to see a difference in two or three months. This routine will help me stay active and lively. I will also learn some exercises to help improve my blood circulation and oxygen circulation.II 37
I will acquire a health care routine based on my working style and food habits.
Coordinator Guide – Personality Development Programme .
Hygienic factors do not lead to improved performance. factors such as salary. but can affect performance if they are not present. company policy. and working conditions are hygienic factors. recognition. Understanding these styles will help you decide how to deal with different people. These facts will help students look at human relations in a better way. Tell the students about the model approach that they should follow to resolve problems related to human relations. They do not express their views. If they express their views. Explain to the students that they should be able to overcome such difference of opinions and build good human relations. Explain to the students the basic principles of human management and the various ways to bring changes to people's lives without offending or arousing resentment. On the other hand. interesting and challenging work. These problems can fall into three categories: the first person is right and the other is wrong. According to this theory. However. or both the persons are partly right. They can become sarcastic. they should have the knowledge of dealing with people. These basic principles and ways include various behavior patterns that people need to follow to understand human behavior and develop healthy relationships. Explain to the students that they can identify different behavior styles by referring to the characteristics given below. the performance of a person is influenced by various factors. According to this theory. such as salary. they do it in a cautious and mild manner. and ability to lead people. Therefore. feelings. Tell the students that in order to deal with and manage people. Tell the students that in any kind of job. You can assess a person's personality by determining a person's dominant behavior style. while factors such as achievement. The characteristics of people having submissive behavior are:
They do not stand up for themselves. They allow others to move ahead of them in professionally and allow others to take credit for work they themselves have completed. company policy and administration. People are generally never fully satisfied and no one is perfect. However. and opportunities for creative work. human needs form a pyramid-based hierarchy with physical needs at the base and self-realization at the top. Satisfied and content people become inactive. All humans are unique and different. personality. the other person is right and the first person is wrong. Explain Maslow's hierarchy of needs theory. motivational factors lead to improved performance. promotion prospects. and Assertive. Abraham Maslow has explained that a man is never fully satisfied.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Behavior Styles The knowledge of dealing with people is the biggest key factor in human relations management. and concerns.Chapter Eight Objectives In this chapter. they should know about some fundamental truths related to human relations. their success depends 15% upon job-related knowledge and 85% upon their skills related to human engineering.II 38
. Tell the students that hygienic factors satisfy the animal needs. Aggressive. to achieve success in personal and professional lives. These three behavior styles are present in every human being. each person has one behavior style as the dominant one. There are three types of human behavior styles depicted by different people in different conditions and circumstances.
People having aggressive behavior have little or no concern for other people's ideas. you can take the following approach:
Initiate a classroom session by explaining the importance of good human relations and management for attaining success in any field in life. communication. These styles are Submissive. Some people manage to strike a balance between all the three styles and use these styles according to the situation. nature of work. You can discuss the various behavior styles. Tell the students about Herzberg's motivation-hygiene theory. and motivational factors satisfy the psychological needs. the students have learned to:
Identify the characteristics of human nature Identify the principles of managing people Identify a model approach to a human relations problem Identify the ways to change people
Focus Areas To conduct this session. Out of these factors. and advancement for growth are motivational factors.
Coordinator Guide – Personality Development Programme . people in search of something always remain active because they are motivated. as given in the Additional Inputs section. The characteristics of people having aggressive behavior are:
They can be directly or indirectly aggressive. they act and react differently to their environment.
.. They can get verbally hostile or abusive. They respect the self and others. and feelings. but. After I finish this work. but. 6. ideas. 8. give the students the following statements in a tabular form and ask them to write the behavior each statement depicts in front of that statement: S.. 7.. 5.
Coordinator Guide – Personality Development Programme . and feelings.No. They blame others for problems and mistakes.. ideas.. They are confident and have a positive attitude.just do it. I am sorry to take up your time.
They sometimes adopt a patronizing attitude. 1. At the same time.... 4. They express their views directly but not at the expense of others. I believe that . they respect the right of other people to express their views. its all your fault. 9.
People having assertive behavior express and pursue their own views. 10... They are able to negotiate and compromise. The characteristics of people having assertive behavior are:
They are honest with themselves and others. I would like to.. It's nothing to do with me. That's stupid… What can we do to resolve this problem. 3. I will be happy to answer your question. Would you be upset if we. what do you think. It's only my opinion. Statement Don't ask questions. 2..
Before asking another person to do something. He tries to avoid an argument. he tries to reconcile as soon as possible. therefore. a consultant at Red Sky Inc. Sam.
2. He tries to be considerate and thoughtful in his behavior. a consultant working at Red Sky.. It makes the other person feel important. List out the qualities in you that need improvement from the point of view of Man Management skills in Human Engineering. possesses the following qualities related to human engineering:
He tries to avoid reacting impulsively and criticize because these attempts are futile. Ans. If he enters in an argument with anyone. He tends to make work-related decisions on his own without discussing it with his team. he is unable to control his anger. This will make them feel special.Solutions to Chapter Eight Questions 1. He should try to get to know his colleagues. needs to work on the following points to improve his skills related to human engineering:
He is unable to put his ideas across in an interesting manner. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. He should involve his team members in planning activities because this will give them a sense of belonging. upright. which has already been proved wrong. He appreciates the efforts made by others. He tries to convince the person working with him that he considers that person honest. He admits mistakes easily and tries not to have an argument to prove his point. He should learn to stay calm if things are not happening as per plan.
Coordinator Guide – Personality Development Programme . Ans. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him.II 40
. he looks from that person's point of view. He tries to remember the names of all persons he interacts with and ensures that he calls them by their names. and this results in dull presentations. In any conversation. he listens carefully to people. He needs to improve his presentation skills. He avoids making personal contacts with colleagues. and fair. John. Sometimes. List out your good qualities pertaining to Human Engineering. he has limited knowledge about his colleagues.
and IQ. Those who have practical knowledge of their area of work enjoy a distinct advantage. Tell the students that they should have immense willpower and ability to make their own way and walk through it. good work ethics. She went to her manager and told him her idea. during her appraisal.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Characteristics of a True Professional Case Study Anita topped in her Class XII board exams. Explain to the students that to develop a good personality. After the meeting. reading and writing skills. During her first project. you can take the following approach:
Initiate a classroom session by explaining to the students that successful people have certain traits that separate them from the rest.II 41
. the students have learned to:
Identify the common traits of successful people Identify the importance of possessing job-related knowledge Identify the importance of common sense and general intelligence Identify the importance of the ability to get things done
Focus Areas To conduct this session. she had an idea that contradicted that of her immediate superior. She made the situation seem as if he had not bothered to listen to her and did not want to accept her idea because it was better than his. She studied software engineering at a highly rated engineering institute and won an award for her project. Anita kept arguing.Chapter Nine Objectives In this chapter. she completed her management diploma at a premier management institute and got a job in a top software development company. her rating was average. Grace had pointed out that Anita had not sent her a certain document for review that she was supposed to send two days before. The preceding case study proves the point that a professional should always take the initiative to improve his or her soft skills. This knowledge is gained through formal education and self education. Because of this. Anita argued that Tom was the one who had not sent the document. They rely on their own abilities and knowledge. You can discuss the traits of a true professional by stating the case study given in the ‘Characteristics of a True Professional’ topic under the Additional Inputs section. This general intelligence helps them stand out and make a mark for themselves. Explain to the students that successful people have a natural ability to comprehend difficult concepts and analyze them clearly. He told her that this was a serious issue and that she must work towards improving her communication and teamwork skills. They can improve their general intelligence by improving their vocabulary. He explained why it was not feasible. She disagreed with him and started arguing. She did not tell them the reason why he had not agreed with her idea. After three months. Then. Tell the students that a true professional should:
Be diplomatic and tactful
Coordinator Guide – Personality Development Programme . He gave her a very positive feedback and showed her work to the Head of Department. Soon after. Anita was deemed the 'Star Performer of the Month'. she told her team members about what had happened and spoke of the manager very rudely. she complained about how unprofessional the organization was and that the bad work atmosphere was affecting her. Tom was taken aback because Anita had never asked him to send the document. they should also learn to develop these traits. At home and with her friends. The manager explained again in detail why the idea was not feasible. it is necessary to accomplish the task in order to be successful. Therefore. Some of these traits are innate but others can be developed with experience. Anita’s manager told her that he was very pleased with her work. Explain to the students that they can accomplish their tasks through organizational ability. A successful person always looks out for opportunities and never waits for anybody's assistance to start a new venture. However. Anita began spreading rumors about Grace. Explain to the students that gaining specialized knowledge will help them succeed. she had a bitter argument with her team members Grace and Tom. and diligence. the team felt that she was not a team player. Tell the students that their success will always be rated on the basis of the result achieved. Tell the students that the people who succeed in life never rely on anybody for additional help or resources. Her manager reviewed her work after a week and was impressed.
He tends to make work-related decisions on his own without discussing it with his team. He admits mistakes easily and tries not to have an argument to prove his point.II 42
. He needs to improve upon his way of presentation.
3. My role model is Bill Gates. which have made him one of the most successful businesspersons in the world:
Vision: Gates had a clear vision at a very early stage in his life that computers will be available in every house and office desk. Sometimes. and is present in 85 countries. Following is the list of important principles of human engineering that John should work upon:
He is unable to put his ideas across in an interesting manner. He tries to convince the person working with him that he considers that person to be honest. In 1975. he started a company along with his friend Paul Allen. He has the natural ability to comprehend difficult concepts and analyze them clearly. As a result. Continuous advancement: Gates always aims to introduce innovative products. He possesses strong work ethics and organizational skills. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him. He tries to be considerate and thoughtful in his behavior. which has already been proved wrong. He never waited for any external help and realized his dreams on his own. a consultant working at Red Sky. upright.
Coordinator Guide – Personality Development Programme . In any conversation. John. Ans. Microsoft Corporation is a leader in software services and solutions. he has the following three abilities. he looks from that person's point of view. He tries to remember the names of all the persons he interacts with and ensures that he calls them by their names. Ans. He ensures that no chance to appreciate the other person is missed. possesses the following qualities related to human engineering:
He tries to avoid reacting impulsively. Before asking another person to do something. and this results in dull presentations. Identify a successful role model and list two or three additional qualities other than those listed in this module. employs 55. Ans. Making cost-effective and user-friendly products: Making cost-effective and user-friendly products has been one of the main reasons behind Gates's success. he tries to reconcile as soon as possible. Bill Gates has all the characteristics of a successful person. he is unable to control his anger. he listens carefully to people. Besides having these qualities. chairman of Microsoft Corporation. List out some of the important principles of human engineering in which you are good at.000 people. If he enters in an argument with anyone.84 billion for the fiscal year ending June 2004. List out some of the important principles of human engineering in which you need improvement. He tries to avoid an argument. Microsoft has a strong base of happy and satisfied customers.
2. He has complete knowledge of his own field and has common sense to make practical judgments. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. He started developing computer programs at the age of 13. Today. Prepare an action plan for improvement of those qualities. This keeps his organization always at the top and in demand. Microsoft generated revenues worth US$36. and fair.
Admit mistakes Act as an ambassador of the organization Be responsible Display mutual respect Display integrity Have no favorites Be enthusiastic and optimistic
Solutions to Chapter Nine Questions 1. It makes the other person feel important.
. He avoids making personal contacts with his colleagues.
He is unable to make hard decisions related to people he works with. He should learn to calm down if things are not happening his way.
Following is the action plan for John: He should improve upon his way of presenting his ideas and concepts.
Coordinator Guide – Personality Development Programme . This results in people taking him for granted. He should try to get to know about the people working with him more closely to make them feel special. This will give them a sense of belonging. he knows little about them. He should convey to the people that disciplinary measures can be taken against them if they do not comply with the working standards. As a result. He should involve his team members in planning the activities.
co-operative. Team spirit can be promoted by sharing experiences and by being flexible. Answering the following questions will help them identify the reason of conflict and resolve it: a. Discuss the various conflicting styles given in the ‘Team Building Spirit’ topic under the Additional Inputs section. They need to ensure a high team spirit to accomplish their project and organizational goals. This is because collective effort is a must to ensure organizational success.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Team Building Spirit Successful IT Tyros. c. 47. should also get along well with their seniors and team members. IT professionals need to be eternal students and be in constant touch with new updates.II 44
. IT professionals should possess good health and a delightful mind. Every member is an important part of the team and is responsible for its success. A team is a group of people working together towards a common goal. Performing: In this stage. Tell the students that successful IT professionals know how to manage stress. an individual should be enthusiastic. Ask the students to form groups of six members each and perform the following activities:
Forming: In this stage.
Tell the students that conflicts are bound to arise when individuals work together in a team. Tell the students that successful IT professionals should be highly capable in managing human relations.Chapter Ten Objectives In this chapter. It is very important to manage time for meeting deadlines and taking on new assignments. Some of these traits are generally innate. interpersonal skills and abilities. Highly enthusiastic team members are always willing to participate in all team activities and are considered as future team leaders. Explain to them that it is easier to find people with mere technical ability but quite difficult to find people who can be good leaders. Tell the students that they should possess the knowledge of their field of study. To be successful. Ask students to resolve various issues and concerns pertaining to the team goals among themselves. Ask the students in each group to interact with each other to know each other better. What do we want? What kind of relationship do we share? Who am I in this interaction? What communication process will be used?
Coordinator Guide – Personality Development Programme . the students will be comfortable with each other and with the goal that they have decided upon to work together. Explain to the students that successful IT professionals have the ability to learn by themselves. and committed. besides being proficient in their field. they should also possess good written and verbal communication skills. b. while other traits can be developed with experience and perseverance. and interest in extra-curricular activities. the students have learned to:
Identify the traits of a successful IT professional Identify the importance of effective communication and self-learning ability Identify the importance of human engineering and teamwork Identify the importance of time management and stress management Identify the importance of self motivation and good health
Focus Areas To conduct this session. Discuss the inputs given in the ‘Teamwork’ topic of the Additional Inputs section. Tell the students that they should be work well within a team. Norming: In this stage. people get to know each other and make impressions. In order to remain self motivated. you can take the following approach:
Initiate a classroom session by explaining to the students that successful IT professionals have specific traits that separate them from the rest. Tell the students that successful IT professionals never wait for anybody's assistance and completely rely on their own abilities and knowledge to achieve their goals. To become a responsible and efficient member of a team. the students will start working together and giving good performance. Storming: This is the argumentative phase. They should are able to comprehend difficult concepts and analyze them clearly. To express these knowledge skills.
being preoccupied with thoughts about work.II 45
. At times. Samuel is appreciated for being serious about his work from day one. He always has a cheery look on his face. they must:
Widen their circle of friends Strengthen their existing friendships Be willing to help others and also ask for help.
Teamwork Case Study Samuel and Robert join a company on the same day and are assigned to the same project. Tell the students that avoiding such situations is not always helpful. They don't fight over their point of view but try to settle the conflict within themselves. He has an intense look on his face at all times because he is always thinking about his work. Robert gets assistance from these same people . Compromising: People with this style participate in a conflict in a reconciling manner. However. He notices that the people he had been greeting are not keen to communicate with him.they explain company policies to him and help him get accustomed to the office environment.in the corridor or in the office library. Accommodating: People with this style participate in a conflict but do not get affected by the result.Tell the students that people react differently in a conflict. On the other hand. Robert becomes popular in his team. if required
Teamwork motivates individuals. Such people are actively involved in planning activities that can bring the team together. Collaboration: People with this style try to soothe conflict and inspire each team member to work together in a joint intellectual effort. As a result.
Coordinator Guide – Personality Development Programme . Robert is as efficient a worker. tell the students that to build relationships at work. they initiate conflicts and try to prove their point of view. Such people are aggressive in nature and usually bring out new points related to team activities. Competing: People with this style actively participate in a conflict. Samuel notices Robert making friends with people from different teams and departments. extracts the best out of individual talents. After going through the preceding case study. Samuel decides that he will make an attempt to meet other people as well. They tend to adapt to the scene that seems to be suitable for the whole team. he forgets to greet them at times. He feels shy but makes it a point to greet people and to smile at them wherever he comes across them . Ask them to learn about the following conflicting styles and select their style:
Avoidance: People with this style do not actively participate in the conflict and tend to avoid being in such situation. Sometimes it is necessary for each team member to participate and help the team reach a decision in an amicable manner. and leads to creative solutions. His bright eyes and ready laugh make people want to be around him.
Sound leadership. Do not listen to others' ideas and opinions.II 46
.The Difference Between a Group and a Team A group turns into a team when its members begin to have:
Shared Goals Interdependence Commitment Accountability
Advantages of Teamwork Teamwork:
Motivates individuals. Offer support and motivation on the basis of personal likes and dislikes. Provision for review and feedback on individual as well as team performance. Extracts the best out of the individuals. and trust.
Practices Aiding Teamwork Good teamwork requires:
Agreed-upon goals and clear objectives. Do not give their opinions.
Practices Hindering Teamwork A team suffers when its members:
Blame each other for failures.
Coordinator Guide – Personality Development Programme . Clearly established procedures. Active contribution by all members. Give priority to their tasks over the team tasks. Recognition and reward for team efforts. Mutual support. concern. Leads to creative solutions. Mutual cooperation and conflict resolution. Do not share information. Recognition and support for individual differences. Are not open to giving and receiving feedback.
and interested. listening to the radio or lectures. Listen actively. instruct the students to take notes while watching television. you can:
Introduce the topic by explaining the importance of communication skills in the modern world.II 47
. ask the students to: Control external and internal distractions. To improve their listening skills. Take notes. Before the meeting. Jack presents the first version to the client. Avoid making any interruptions. bright.II
Chapter One Objectives In this chapter.
Coordinator Guide – Personality Development Programme . Jack briefs his team. and they work hard for two weeks. This will help them in improving their communication skills and vocabulary. tell them that possessing effective communication skills is a prerequisite for personality development. After two weeks. This will help them build up their confidence. Ask the students of possible reasons why Jack and his team blundered.CH A PT ER . Tell the students that listening carefully is one of the most important aspects of communication. Make sure that the students maintain a list of the new words they come across each day. Identify key points. newspapers. Also. He also reads extensively about similar projects and talks to his seniors about the client's previous projects. he makes all the preparations for the meeting.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Listening is the Most Powerful Tool of Communication Case Study Jack goes to a client meeting to understand project requirements. Give the students an exercise on passage reading so that they can work on their reading habits. the students have learned to:
Practice exercises for improving communication skills Improve their vocabulary
Focus Areas To conduct this session. Familiarity with a specific language might not be enough. The project had to be completed within a month. ask them to write on any topic of their choice. they will have more opportunities to succeed in life. Tell the students that if they have good communication skills. It will also prepare the students to participate in group discussions and interviews. . Listening is not the same as hearing. Now. Give the students a list of words and ask them to frame sentences by using those words in different contexts. Almost three quarters of the communication process involves listening. Explain that factors such as courage. Then. The client feels that Jack is the right person to handle the project. tell them to present their views on the topic. The client is very upset because the work does not match the requirements at all. because writing is also important along with speaking and listening. In addition. Carry forward the discussion stating that:
Listening is the most powerful tool of communication. and magazines. Ask them to read books. This exercise can help in building a strong vocabulary. You can take the case study given in the topic ‘Listening is the Most Powerful Tool of Communication’ in the Additional Inputs section. The client is pleased to meet Jack because he appears to be enthusiastic. it involves interpreting and understanding. the client is worried that the deadline cannot be met.SPEC IF IC IN PU T S: P A R T . Ask questions and paraphrase. it is the first step toward comprehension. The client wants Jack to create an IT training course for office executives. confidence. and logical thinking are equally important in ensuring effective communication. Instruct the students to create their own personality portrait. the training course looks more appropriate for undergraduates instead of office executives.
To improve their listening skills.
Contact number of the caller. and messages are taken when you receive a call for another person. Ask questions from self. Purpose of the call. Details of the person who received the call. Speed: Speak slowly. Language: Use simple and straightforward language. Watch for nonverbal cues. This attitude is reflected in your voice. Time for returning the call. So. Body language: Smile before making a call. Sit straight and breathe deeply. and friendly. Enthusiasm: Energy and enthusiasm reflect your interest in what you are doing.
Listening and Speaking Skills in Telephone Conversations The telephone is an important tool used for communication. Attitude: Be courteous. An effective message includes:
Date and time of the call.II 48
Be unprejudiced. Requirements for future action. rude. take care of how you sound. Exchange information: Ask for and supply relevant facts and information to the caller. or agitated callers. Clarity: Express your words clearly. if any. Details of the caller. End the call: Summarize the conversation and end the call on a pleasant note. understanding. There are certain desirable procedures and protocols for using the telephone. professional.
Telephone Manners While speaking on the phone.
Giving and Taking Telephone Messages Messages are given when you are unable to speak to the concerned person. helpful. Composure: Remain calm while handling aggressive.
Coordinator Guide – Personality Development Programme . Identify the caller: Ask for the name of the caller. Understand the requirements: Ask questions and seek clarifications to understand the caller's problems. Receiving a Call There are five main steps in the process of receiving a call:
Greet the caller: Greet the caller and introduce yourself. you need to consider the following elements:
Voice: Your voice reflects your mood and state of mind.
Coordinator Guide – Personality Development Programme . The three reasons are:
Communication skills are required to express our views to others. For example. general awareness.Solutions to Chapter One Questions Solutions to Check your Progress 1 1. The following activities can help a person improve his or her communication skills. Give any three reasons why it is important to improve communication skills? Ans. Organizations conducts tests and interviews to test the candidate's communication skills in addition to testing the subject knowledge. Logical thought process: Good communication also includes a logical thought process activity. while listening to the radio. Developing a sense of humor: Sense of humor is another aspect that helps the communication process. Improving the vocabulary: Vocabulary building is another exercise that can enhance communication. Communication can be improved by practicing certain activities on a daily basis. students prefer teachers who are jovial and lively. For example. you can concentrate on the words being pronounced by the newsreader. Listening to news channels on TV: This activity can help in enhancing the communication skills by improving one's grasp on pronunciation. whereas communication skills involve the presentation of the subjective knowledge to the outside world. The best way to improve vocabulary is to learn new words in different contexts.II 49
. If you want to pursue higher studies.
Reading newspapers and magazines: Reading newspapers and magazines helps in increasing the reading ability. Communication skills are necessary for a person to express his or her views in any situation. and the vocabulary. A person should be quick in reasoning and thinking. Both set of skills are required.
2. For example. Presence of mind helps a person think in a logical manner. What is the difference between language skills and communication skills? Ans. The difference between language skills and communication skills lies in the presentation of your ideas. One can acquire communication skills only by practice. Listening to news on the radio: Listening is the best way to improve the communication skills. a person can have good language skills but may not be able to express his views to a group of people.
Solutions to Check your Progress 2 1. It is necessary to speak in a variety of situations. Language skills denote the person's subjective knowledge. How can communication skills be improved? Ans. Speaking English language on regular basis: Cramming your vocabulary with new words and reading books will not work until and unless you practice it. you need to participate in group discussions and personal interviews after you clear the entrance exam. This adds value to the communication skills. This will make you more confident and comfortable with spoken language.
Can communication skills be developed by reading books on 'communication skills'? Why? Ans. Sentence: My car had a breakdown in the middle of the road. To give something to someone. Communication skills are the skills that enable a person to convey information so that it is received and understood well.5 Passage 1 48. A failure to work or be successful. so that a situation is successful.
Meaning: 2. Implementing these in your daily life can definitely bring a major change in your interpersonal skills. Sentence: Breakdown Meaning: 1. at all times c. Sentence: There was a lot of conflict between him and his father. issue. Division of something into smaller parts. Sentence: The rate of muscle protein breakdown was assessed.
Meaning: 2. or money. Balance Meaning: 1. Communication skills can be improved by reading books because they describe the various ways to improve one's communication skills. To follow someone or something.
Meaning: 2. issues. time. He is pursuing MCA from a recognized university. He noticed a conflict in the dates of the two meetings. There are still balance payments due on him.that's just a side issue. It is the ability to express our views and understand others' views. and breakdown. Sentence: The car was pursued by helicopters. To give several things equal amounts of information.3. Sentence: Don't worry about who will do it. Sentence: Pursue Meaning: 1.
Meaning: 2. All oceans water is the same shade of blue a. in all places b. Ans. What are communication skills? Ans. An active disagreement between people with opposing opinions or principles. A subject or problem that people are thinking and talking about. pursue. for example) Sentence: Conflict Meaning: 1. Write two sentences by using each of the following words in two different meanings: balance. Solutions to Check your Progress 4 1. The English book is issued in your name. To be engaged in (a vocation or hobby. Communication is a skill and can be improved upon only by practice. conflict. hardly ever d.
Solutions to Section 1. Solutions to Check your Progress 3 1. Sentence: Issue Meaning: 1. because all light waves are the same length
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. A state where things are of equal weight or force. An incompatibility of dates or events. Sentence: The old lady had to hold the railings to keep her balance.
sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt Passage 2 1. children develop socially. Ans. z. bb. Ans. d. reflected light and yellow pigment from plant life
4. infantile pleasures habits infantile pleasures patterns the number of siblings
3. b. s. o. The main idea of this passage is q. Ans. continual scolding inhibits healthy social development
Coordinator Guide – Personality Development Programme . at all times
d. Phytoplankton are m. r. Ans. continual scolding is not harmful to the child dd. t. h. reflected light and yellow pigment from plant life Ans. The social development of a child can be affected by y.II 51
. blue pigment l. physically and developmentally according to an individual pattern secure children take longer to develop light causes sea color sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt microscopic plant life causes sea color water composition causes sea color
2. g. microscopic floating plants short light rays suspended soil particles microscopic floating plants long light rays
5. p.Ans. aa. b. a short wavelength a short wavelength a long wavelength about equal to all other wavelengths not scatterable
e. n. The main idea of this passage is that u. f. b. Ans. v. x.
Green water near coastlines is almost always caused by i. c. sand color j. physically and developmentally according to an individual pattern twins are slower in developing than single children only children take longer to develop children develop socially. a. w. c. red pigments in coastal waters k. One inference that can be drawn from this passage is that cc.
Blue light is e.
b. qq. jj. continual scolding does not affect physical development ff. Home life and the people who live with the child affect his development kk. Where does the passage say the only child learns his social lessons? gg. c. Ans. pp. All of the above Home and school Playground and classroom Playground and home All of the above
5. continual scolding inhibits healthy social development
4. incur personality and behavioral changes. Totally Passage 3 1. rr. continual scolding has adverse effects on the disciplinarian Ans. mm. This passage implies that victims of Alzheimer's disease may oo. spend their last days in a long-term care facility Partially At no time Totally In no noticeable ways
Coordinator Guide – Personality Development Programme . Ans. nn. ii. ll. d. hh.II 52
. not remember childhood events suffer a gradual worsening of cognitive functions incur personality and behavioral changes. c.ee. Ans.
hospitalization ccc. remember the answer to a question. Symptoms of Alzheimer's disease include ss. tt. b. d. which was already asked
Coordinator Guide – Personality Development Programme . yy. uu. zz. long-term care Ans. vv. walk fff. xx. remember the answer to a question. According to the passage. bed rest bbb.2. to make feeble to make feeble capability to strengthen stamina
. long-term care
5. The cure for Alzheimer's disease is aaa. drive a car Ans. Ans. Ans. "debilitating" means ww. remain awake hhh. In the passage. c. forgetfulness and confusion enhanced motor skills loss of appetite forgetfulness and confusion laziness
3. a. which was already asked ggg. a person with Alzheimer's disease might not be able to eee. there is no cure ddd.
During lunch. Give students passages containing inspiring events or incidents related to important people and ask them to answer the questions given in the exercises. race. Give students reading exercises such as passages that contain conversations involving two or more people. Explain how spoken English is different from written English. He raised his eyebrows and looked at his colleagues in an embarrassed manner. Ronald looked puzzled and asked what she meant. Avoid discussing sensitive issues such as politics.Chapter Two Objectives In this chapter.
Coordinator Guide – Personality Development Programme . Sheila asked one of the middle-aged ladies what her husband did. you need to:
Determine the degree of formality practiced at the workplace in the client's country. the students have learned to:
Identify skills required for reading comprehension Identify the skills required to have a meaningful conversation Avoid common English language errors
Focus Areas To conduct this session. This will help them in improving communication skills and gaining confidence. After the second meeting. She said she wasn't married. one learns that before you interact with a foreign client. Ensure appropriate body language. After analyzing the preceding case study. Then. Sheila asked whether they could ‘prepone’ the meeting. A desire to learn is a must. However. She asked whether it will be possible to have the meeting on the following because she needed to return to her office tow days later. Tell them the difference between intentional learning and incidental learning. ask them to answer the questions given in the relevant exercise. Find out if it is acceptable to give or receive gifts. Explain the different features of spoken English. Smith. When interacting with foreign clients. to initiate small talk. etc.
Guidelines for Interacting with Foreign Clients Case Study Sheila was sent by her office to Boston to meet Ronald Smith. color. Tell the students to speak English on a regular basis to improve their conversation skills. Avoid the local language. When they met. The lady just looked away when Sheila asked her why she was not married. Tell the students that spoken English should be free from grammatical mistakes. she felt it was inappropriate and addressed him as Mr. Use English or the client's language. This will help them in improving their conversation skills. Appreciate cultural differences and avoid voicing your disapproval of customs and traditions prevalent in the client’s country. Ronald asked her to address him by his first name. the meeting continued. It was decided that they should meet again after two days. you can use the following approach:
Initiate a classroom session by explaining the basic components of communication skills in a conversation. Sheila gave Ronald a silver Ganesha as a gift. it is important to know about their culture and work ethics. Gestures and body movements can be perceived differently in different countries. This will motivate the students and help them improve their vocabulary. a client. After lunch. These should not be perceived as bribe.II 54
. Arrange group discussions and presentations for the students and ask them to get actively involved in these. Ronald agreed.
Knowledge of the English language is of great importance because of the following reasons:
It is useful to get a good job.
Solutions to Chapter Two Questions Solutions to Check your Progress 1 1. Why? Ans. Your body language must be an additional support to ensure effective communication. kkk.3 (a) 1. so that others cannot understand. incidental learning intentional learning residual learning motivational learning
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2. he is practicing iii. Why do many of us find it difficult to speak in English? Ans. Name any four reasons why English is important to us. Care should be taken to speak slowly and use the correct grammar and pronunciation.II 55
. such as attending interviews and conducting presentations. jjj. What are the different features of spoken English? Ans. It is necessary for social prestige and respect. spoken English is not difficult. Ans. You should always establish good eye contact with the audience. Communication skills are also required for IT professionals who need to attend seminars on behalf of their organizations. it will help create a very good impression about the organization. The seminar must be impressive in terms of content and presentation style. or too slow. punctuation. No. clear voice. so that others get bored. and formatting. It is important to learn it to pursue further studies abroad. It is important to know English in order to try for a job in other countries. Give students a particular topic and ask them to present a seminar on it on behalf of an organization. It is easier as compared to writing. If you have carefully planned the seminar and presented facts and features of the organization in a highly appealing manner. Your presentation should be crisp and effective.
Solution to section 2. Practice enhances the confidence level and improves effectiveness. Is spoken English difficult. Writing English is difficult because you also need to worry about elements such as spellings. lll. The speaker should not speak too fast. You should be confident about the topic.
4. and connecting with the audience. Tell them to improve upon their weaknesses by working on the following points:
You should always speak politely with other members of the organization. The passage implies that if a student studies for an exam. The different features of spoken English are:
The speaker should be able to speak clear English so that the listener is able to understand it. They are also important for success in different professional situations. The speaker should use appropriate words or vocabulary. The speaker should pronounce the word correctly. Many of us are not able to speak English because of lack of practice.
3.Representing an Organization in a Seminar Effective verbal communication skills help you express yourself.
When the professor had asked a difficult question. unmotivated sss. a. Highly motivated rrr. (True/False/Unknown) Ans. one must be qqq. a.3 (b) 1.II 56
. impulsion Ans. false or unknown.Ans. False
vvv. in order to learn by intentional learning. d. The question asked by the professor was such that Hans had no idea of it. dread nnn. in need of learning Ans. True
Coordinator Guide – Personality Development Programme . neglect ppp. Say whether the following statements are true. impulsion
3. In the passage "motivation" means mmm. Highly motivated Solution to section 2. Einstein thought that they were in trouble. (True/False/Unknown)
www. uuu. tired of learning ttt. he understood it well (True/False/Unknown) Ans. incidental learning
2. According to the passage. As Hans listened to the lecture of Einstein. repulsion ooo.
They left the university with Hans driving. fictional aaaa.
Did Hans perform well? Pick out words from the story in support of your answer. 49.
g. Hans performed well. False
2. What kind of story is this? zzz. Ans. Yes. c. False
yyy. Einstein studied Science. interest in space travel eeee. Einstein was tired and was not in a position to deliver a lecture. b. true
f. space travel.
Why did Hans give lecture in place of Einstein? Ans. (True/False/Unknown) Ans.
What did Einstein study? Ans. true Ans. sense of humor Ans. Answer the following in a phrase or sentence each. These words were first spoken by Einstein (True/False/Unknown) Ans.
Coordinator Guide – Personality Development Programme . "It is a pleasure to drive a genius like you". sense of humor
h. The words from the passage that support this answer are "Einstein joined the audience and listed to Hans give his lecture perfectly. interest in space travel d. So.II 57
. and joined in the applause at the end. modesty dddd. and television. Amusing bbbb.xxx. curiosity ffff. Hans delivered a lecture in place of Einstein. He was a great physicist whose research in his field helped other scientists explore areas such as nuclear energy.
Which of the following qualities made him a great scientist? cccc.
Einstein called Hans a genius because he: gggg. 6 feet and 2 inches in height. They also were cricket players. His highest score in tests was 344 runs. Alfred. William Grace died on October 25. and E. William was actively engaged in first class cricket. impersonated Einstein hhhh. His father and uncles were enthusiastic about the game as his elder brothers Henry. Grace's career was 1895.
Coordinator Guide – Personality Development Programme . He had an attack of cerebral hemorrhage a few days before his death. He was enthusiastic about cricket from the tender age of six. he was a fast bowler. Grace scored nearly 55000 runs with an average of 43 runs per match.346 runs and also completed his hundredth first class century. Grace. had memorized Einstein's lecture iiii. The most remarkable year for Dr. he chose cricket for a profession. had presence of mind jjjj. William Gilbert Grace had a splendid physique. c.
n.) Solutions 50. 1915.
In what aspect. In that year.j.
How did he consider cricket? Ans. Dr. did not let Einstein down Ans. In fact.II 58
m. Describe the physical appearance of William Gilbert Grace in a line or two. Although he was a doctor.
What happened to him? Ans. the answers have been researched by using the Internet. He received a testimonial and a letter of congratulation from the Prince of Wales. He was a tall man. He scored 100 runs or more on 121 occasions. William Gilbert Grace was the greatest and most attractive personality in cricket. Ans. he scored 2. In addition. He held the record for the highest individual score for many years.
What is the record of Grace as a batsman and bowler? Ans. He was sixty-seven years old. it was so easy that even his driver could answer it.
What was Hans's reply to the question of the professor? Ans. He was the first one to score a triple century in first class cricket.
l. Hans laughed and replied to the professor that the question was not at all difficult. William Grace found himself in an atmosphere charged with cricket. He belonged to a family with a cricket background.
o. He was about 70 kg in weight. M. should the credit go to Grace regarding the game of cricket? Ans. had presence of mind (Because the passage for the below section is not available in the Student Guide. He had an attractive personality with strong features and long black beard.
6. He has not given his final exams yet.
3. She sings well.
4. He has not yet appeared for his final exams. Identify the error and correct the same. Can you describe about that picture? Ans. Ans. He couldn’t stay with the class. 1. Ans. They sing very well. He discusses politics. Can you describe that picture?
7.Solution to Section 2. He couldn't cope up with the class. My sister is getting her ears pierced this evening.4 The sentences given below are examples of sentences with common errors. Isn't it? Ans. They sings very well. Sugar is available freely in the market Ans.
9. It is raining very heavily. He discusses about politics Ans. My sister is getting her ears bored this evening.II 59
8. She sings well. Rain is coming very heavily. Sugar is available for free in the market.
Coordinator Guide – Personality Development Programme . Ans. Ans.
10. The teacher is delivering a lecture. The teacher is giving a lecture. Ans.II 60
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ask them to do the following exercise. 53. Appropriate choice of vocabulary. Tell the students about subskills such as using the correct sequence of words in a sentence. Ice-cream sales rose ________ (steep) last August. My dog is very ________ (silent).II 61
. Then. Ask the students to write their views on improving writing skills. Correct usage of grammar. Jimmy has got a ________ (tremendous) collection of stones. she's got _______ (beautiful) songs as well. Preparing a Good Report
Coordinator Guide – Personality Development Programme . It _______(rare) barks. 54. Writing needs a lot of practice. he whispered _______ (soft). To become a good professional. 57. Explain the importance of redrafting a document. it is important for them to learn correct grammar. Use an appropriate form of the specific adverb or adjective to fill in the blanks: 51. 55.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Improving Grammar to Improve Writing Ability Writing is the most important asset in one's professional life. You cannot acquire good writing skills in one attempt. 59. Introduce the features of good writing skills. Proper usage of punctuation marks. I hope it can be mended _____ (cheap). My father drives ________ (slow). He ______ (seldom) exceeds 40 mph. 60. you need to acquire good writing skills for performing various tasks such as writing a document about a software or making presentations. using simple and appropriate words. For example. 56. ask the students to do the exercises given in the topic ‘ Improving Grammar to Improve Writing Ability’ in the Additional Inputs section. and using correct grammar. He broke the news to her _______ (gentle). Ask them to redraft their document according to that checklist.Chapter Three Objectives In this chapter. Writing includes several other fields or subskills. There was a _______(sudden) increase in sales. I am a fan of France Gall. Although IT professionals do not emphasize on the use of grammar.
Such exercises help students to discover their shortcomings and enable them to improve their writing skills in a focused way. correct grammar usage is an important and basic subskill of writing. the students have learned to:
Identify the importance of acquiring writing skills Define writing skills Analyze their writing abilities to identify advantages and disadvantages in their writing skills Identify the methods that need to be followed to improve their writing skills
Focus Areas To conduct this session. The subskills are:
Right order of words in a sentence. Tell students the importance of improving vocabulary and learning grammar rules for developing good writing skills. Proper format. Discuss their views and share with them the various ways in which they can improve their writing skills. 52. Ask the students to do exercises that will help reveal their shortcomings and improve their grammar. Right order of sentences in a paragraph. such as preparing presentations. "I particularly like all these _______(bright) colors in your paintings". 58. She not only sings _______(beautiful).
Out of all the subskills. you can use the following approach:
Initiate a classroom session by defining writing skills. Explain to the students the importance of proper grammatical usage while writing a document. Explain to them the importance of good writing skills. This will help them in various tasks. My old car broke down yesterday. Provide the students with a checklist to help them redraft documents. Sting is a _______ (marvelous) singer.
The different subskills in writing are:
Syntax at the sentence level: Helps to identify the correct sequence of words in a sentence. to combine sentences. such as but. and which. that.Ask students to prepare a report on any topic. 11. 1.II 62
. words. 4.6 1. Sections 3. It also helps to ensure that the sentences are able to convey the complete meaning. Mention the different subskills in writing. 9. 5. 6. No. whereas the language of writing consists mainly of complete sentences. and phrases. Style. The differences between the language of speech and the language of writing are:
The language of speech consists mostly of broken utterances. 3.
2. 7. Syntax at the paragraph level: Helps to identify the correct sequence of the sentences in a paragraph to maintain flow. 2. 8. format. 12.
Coordinator Guide – Personality Development Programme . Parameters Is the title of the report in a larger font size and centrally aligned? Does the report clearly define the objectives? Does the material researched map to the objective? Is the material presented in a logical sequence? Are the topics and subtopics numbered? Does the report have a conclusion? Does the conclusion map to the introduction and the main body of the report? Does the conclusion contain a definite answer? Is the report simple and easy to understand? Are the figures used in the report based on facts and research? Is the report grammatically correct? Have subpoints and numbering been used where required? Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P
Solutions to Chapter Three Questions Solutions to Sample Examination Questions. Cohesion: Helps to identify the completeness of a sentence or a paragraph. Grammar: Helps to ensure that the document is grammatically correct. give them the following checklist for evaluating their report: S. 10. Coherence: Helps to identify the appropriate usage of connectors. Discuss the importance of each one of them. Punctuation marks: Helps to identify the correct usage of different punctuation marks while writing. and use of non verbal devices: Helps in identifying the appropriate style and format for a writing a particular document. Choice of vocabulary: Helps to identify the appropriate and relevant word usage in a sentence that can easily convey the intended meaning to the reader. What are the differences between the language of speech and the language of writing? Ans.
In the language of speech, you can use body language to express your views. In the language of writing, this is not possible. In the language of speech, repetition of idea is allowed to emphasize upon that idea. In the language of writing, repetition of idea is not allowed. In the language of speech, pauses and filters are used to add clarity to sentences. In the language of writing, punctuations are used to add clarity to the sentences. In the language of speech, the use of contractions such as I'll and can’t are allowed. In the language of writing, contractions are not allowed in formal documents.
3. Why is the process of writing a useful approach to improve writing? Ans. The process of writing is a useful approach to improve writing. Writing skills cannot be achieved at once. They are achieved with help of practice by writing documents and redrafting them. The process of writing a particular document and then revising the document helps you in recognizing your errors and the areas in which you feel some difficulty. It helps improve the quality of the document as well as helps improve the writing skills.
4. Why are punctuations necessary in writing. Mention any five punctuation marks that you use frequently. Give 2 instances of usage for each of them. Ans. Punctuation marks are necessary in writing because they help organize or clarify the written language. The five frequently used punctuation marks are:
Colon (:): Helps introduce lists or to connect to a broad idea with a specific example. It can also be used to combine two separate sentences with related ideas. For example: kkkk. The two qualities of XYZ are: i. Reserve ii. Emotional llll. Speech is silver: silence is golden. Comma (,): Is used to separate different things. For example: mmmm. We had tea, biscuits, and cake. nnnn. My neighbor has a cat, a dog, and a parrot. Question mark (?): Is used to end an interrogative sentence. For example: oooo. What is the structural formula of water? pppp. What is the scope of the IT field nowadays? Period or full stop (.): Is a punctuation mark placed at the end of a sentence. For example: qqqq. The book is on the table. rrrr. The mouse device is not working properly. Hyphen (-): Is used to join words or separate syllables. For example: ssss. A man-eating shark is a carnivorous fish.
5. Writing is a reverse process of reading. Discuss. Ans. Writing is just the reverse of reading. While reading, the reader tries to grasp the ideas explained by the author, whereas while writing, the author tries to express his views in a presentable format so that it can convey the intended meaning to the reader.
6. Write a paragraph on the influence of television on children. Write the second and third drafts of the same pointing out the changes made on each occasion. Ans. First Draft: Television is one of the latest wonders of science. Television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. If it is used for motivating students, which can help them out in their career growth then it can be considered as the important and useful media of communication. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, or sexist, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs.
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Second draft: Television is one of the latest wonders of science. television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time, it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. They watch people who are successful in their fields, which motivate them. Quizzes and general awareness channel such as discovery channel help them to increase their knowledge and to build up their career. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs. Third draft: Television is one of the latest wonders of science. It provides the facility to hear as well as view the person presenting a program. Television has become one of the most important means of recreation, propaganda, and national integration. At the same time, it influences the children. It can influence the behavior of children both in positive and negative aspects. Children tend to form an idea about the world from what they see and hear. If they watch and get to know about people who are successful in their fields, it motivates them to choose a suitable career and do well. Quizzes and general awareness channels such as Discovery help them increase their general awareness. Television is not merely a medium of entertainment, it also has educational and cultural significance. While some television shows have come under attack for being violent and irrelevant, shows such as "Sesame Street" are hailed for meeting their developmental needs.
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7. Why is writing an important skill to acquire? Suggest certain steps to improve writing. Ans. Writing is an important skill to acquire because:
Writing is rather rigid and follows certain rules and conventions in contrast to spoken English, which offers some flexibility with regard to grammar, vocabulary, and organization. Most forms of evaluation involve writing. These include written examinations, project work, and laboratory reports. A non-native English writer tends to write sentences in the same manner in which he or she speaks, and so may not be able to convey the intended meaning to the audience. Therefore, it is important to concentrate on improving writing skills.
Certain steps that can help an individual in improving his writing skills are:
Reading books Writing paragraphs on familiar ideas Writing sentences by using new words Improving vocabulary Learning grammar
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Errors in Tense formation Incorrect: He throwed it out the window.Chapter Four Objectives In this chapter. such as coherence and cohesion. In addition. Also. as given in the Additional Inputs section. Past: If I had time. consequently. explain to the students the use of various linking words and phrases. Discuss the problems they may face. this section will review errors that are most commonly encountered in aptitude tests and will guide you as to what to look for. discuss the tips to achieve coherence and cohesion in a paragraph. You can discuss some of the errors that the students generally make while writing. language. Errors in Conditional Sentences Future: If I have time. Provide tips to help them overcome these shortcomings and improve their paragraph writing skills. whereas. Provide them with a sample paragraph and discuss how the above elements have been used in the paragraph. the children still hadn't finished dinner. you can use the following approach:
Initiate a classroom session by giving a brief introduction on writing skills. and organizational pattern of a letter. Correct: He threw it out of the window. Instruct them to identify the layout. Share tips to help them overcome these problems and improve their letter writing. Instruct the students to include the purpose and relevant details of the letter in the body of the letter.Verb Agreement Incorrect: There is many reasons why I can't help you. Explain to the students the shortcomings in their paragraph writing. format. Introduce the students to paragraph writing. This section will not review the basic rules of grammar Verb Errors Some of the verb errors that are found while writing are:
Errors in Verb Tense Incorrect: When I came home.II 66
. Discuss the guidelines for letter writing. and length of the letter. Correct: When I came home. Introduce letter writing to the students. explain what are topic sentences and tell them the importance of topic sentence in a paragraph.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Commonly Found Errors Because you need to recognize errors in grammar and English usage in aptitude tests. based on format. I will do it tomorrow. Explain to students the differences between formal and the informal letters. if any. Provide the students with a sample letter.
Pronoun Errors These are some of the pronoun errors that are found while writing:
Coordinator Guide – Personality Development Programme . List the restrictions imposed when writing formal letters. Present: If I had time. Instruct the students to use appropriate vocabulary and correct punctuation. the children still didn't finish dinner. Explain to them the importance of layout and format of a letter. Discuss the importance of organization of the body of the letter. Instruct the students to write letters on specific topics to check their progress. For this. I would do it now. Instruct the students to identify the features of a good paragraph. refer to the ‘Commonly Found Errors’ topic in the Additional Inputs section. Errors in Subject . Correct: There are many reasons why I can't help you. I would have done it yesterday. and on the other hand. Explain to them the importance of linking devices in a paragraph. In addition. Instruct the students to write paragraphs on specific topics or rearrange the sentences in a paragraph to check their progress. such as first of all. Explain to them what paragraphs are and why are they required. the students have learned to:
Write paragraphs Write letters
Focus Areas To conduct this session. content. Tell the students about the importance of grammatical accuracy while writing.
Incorrect: The more you practice. Example: She cooks well. Jane. but a few of the class are here. this one is better.were late. Correct: That is the most important reason.
Errors in Pronoun Subject . Correct: All of us . the better you will get. it should be informal. but a few of the class is here.were late. Incorrect: That is the most important of any other reason. Example: She is a good cook. it should be formal.
Adjectives and Adverb Errors These are some of the adjective and adverb errors found in written English:
Errors In the Use of Adjective and Adverbs Check if a word modifier is an adjective or an adverb. Correct: The more you practice. and I . Correct: The busier you become. Errors of Illogical Comparatives Check comparisons to make sure they make sense. For example.II 67
. Correct: Everyone on the project has to attend the meeting. Incorrect: Of the two books. whether it is formal or informal. Incorrect: The busier you become. Correct: She looked very good. Incorrect: Everyone on the project have to attend the meeting. Errors of Pronoun Subject -Verb Agreement Check if the pronoun and its verb agree in number. Correct: Texas is bigger than any other state in the United States. Correct: Of the two books. Correct: John is absent. the less time you have for reading. if you are writing a letter to your relative. (What kind of cook?) An adverb describes either a verb or an adjective and answers the question how. Jane. Incorrect: Texas is bigger than any state in the United States. Alice. lesser time you have for reading. If you are applying for a job in an organization. An adjective describes a noun and answers the ‘what kind’ question.Fred. Remember that the following are singular: anyone either neither what anything everyone no one whatever each everything nothing whoever These are plural: Both many several others few Incorrect: John is absent. Correct: The young man writes badly. (How easy?) Most adverbs are formed by adding -ly to the adjective.
Errors of Adjectives with Verbs of Sense The following intransitive verbs and are described by adjectives: be look smell taste feel seem sound Incorrect: She looked very well.Fred.Object Incorrect: All of us . this one is best. and me . (How does she cook?) This exercise is relatively easy. you will get better. Errors in Parallel Comparisons In parallel comparisons. Exceptions: AdjectiveAdverb early early fast fast good well hard hardly (hardly means almost not) late lately (lately means recently) Incorrect: I sure wish I were rich! Correct: I surely wish I were rich! Incorrect: The young man writes bad. Make sure the correct form has been used. check if the correct form has been used. Alice.
Coordinator Guide – Personality Development Programme .
Guidelines for Writing Letters Use the following tips to write a letter:
Identify the nature of letter.
The header contains the recipients' addresses.
Ask the students to draft a letter and then assess their progress based on the following parameters:
Format of the letter Layout of the letter Language and style used in the letter Organization of the body of the letter Length of the letter
Business E-Mail Messages Content of Business E-Mail Messages An e-mail message is divided into two sections: the header and the body. Avoid describing legal or controversial issues. Use standard font and color. Keep the message short and simple. For example. 'Bcc' field: 'Bcc' stands for blind carbon copy.
Coordinator Guide – Personality Development Programme . while the body comprises the main message. This field includes the e-mail IDs of those persons who are not the primary recipients but need to be aware of the correspondence. Detailing: This is the actual content or body of the message. If you are writing an informal letter. Identify an appropriate length for the letter. The header of the e-mail message contains the following fields:
'To' field: The recipients' e-mail IDs are written here. formal letters should be precise and to the point.
Security and privacy:
• • •
Use the 'Bcc' field for multiple recipients.
Guidelines for Writing Business E-Mail Messages The following elements should be considered while writing business e-mail messages:
• • • • • • •
Use an appropriate subject line.
Identify the nature of language and style to be used in the letter. The following parts are included in the body of the letter:
The Purpose Relevant Details
The format and layout of the letter is also of a great importance while drafting a letter. Avoid using angry or offensive language. Use business English. Use an appropriate greeting. you can use abbreviations and symbols. Avoid describing highly confidential issues. For example. The organization of the body of the letter is also very important.II 68
. The e-mail body can be divided into:
• • •
Opening: The introduction of the message is its opening. 'Cc' field: 'Cc' stands for carbon copy. The layout of the letter makes the first impression on the receiver of the letter. if you are writing a formal letter. E-mails are sent as a Bcc when the sender does not want the primary recipient to know that other people have been sent the same message. do not use abbreviations and symbols. 'Subject' field: The sender can write the nature or purpose of the mail in the subject field. Quote accurate data/facts. Closing: It includes the conclusion or the summary of the message. Proofread and check spellings before sending the message.
Do not use letters in uppercase.
Coordinator Guide – Personality Development Programme . and emotions. acronyms.
Solutions to Chapter Four Questions Solutions to Check Your Progress 2
a. Avoid using chat language. and personal complaints about coworkers.
b. A Paragraph is a group of sentences. It is used to arrange content into small. and sarcasm.II 69
.• • • •
Avoid sending spam or unsolicited mass mails. Do not send e-mail messages to discuss confidential matters such as disciplinary action. easily readable bits. Avoid humor. What is a paragraph? Ans. A topic sentence is the sentence in a paragraph that explains the main idea. conflicts. jokes. A paragraph revolves around one main idea. It is important because all the sentences in the paragraph are directly related to it. What is a topic sentence? Why it is important? Ans.
depending on the distance and the quantity of information being communicated. the speed at which e-mail is transferred from one place to another is much faster than post. and at the end of the day we are as stuffed (full) as the turkey. In my family everyone brings a special dish for the thanksgiving meal. They prepare many traditional foods such as turkey. They help establish a relationship between two sentences. Later. on the other hand. sweet potatoes and cranberry sauce. the information received can be forwarded to another destination with some addition in the content. 2. They are similar in some respects but differ in others.
Coordinator Guide – Personality Development Programme .
Solutions to Section 4. My aunt bakes a turkey and fills it with stuffing. However. E-mail and Post are similar in some respects but different in others Ans. Ans. On this day the Americans remember the first thanksgiving feast of the early American colonists. My relatives also make vegetables. a mixture of bread and spices. Thanks giving is a family celebration. In my family everyone brings a special dish for the thanksgiving meal. Coherence means logicality. a mixture of bread and spices. Coherence is achieved in a paragraph by logically linking the sentences in the paragraph. 63. Examples of linking devices are first of all.1 Write paragraphs on the following topics: 1. The content that is sent or received may be formal or informal. and at least four pies. large information can be sent from one place to another. salads. They prepare many traditional foods such as turkey. 4.
d. My aunt bakes a turkey and fills it with stuffing. What is cohesion? Why is cohesion important in a paragraph? Ans. The receiver can use the information sent by e-mail and can manage the data easily. E-mail and post are different means of communication.5. The mails received through e-mail can also be organized based on the sender and can be retrieved even after a long time. 7. 3. 6. It is also an important feature of paragraph writing. and whereas. and at least four pies. Cohesion means unity of thought. sweet potatoes and cranberry sauce. In addition. 64. 5. What is coherence? How is coherence achieved in a paragraph? Ans. On this day the Americans remember the first thanksgiving feast of the early American colonists. 67. Thanks giving is a family celebration. e-mails are free of cost but post is not.c. Sending mails by post may be expensive. In both email and post.II 70
. Linking devices are words or phrases that are used to connect two or more sentences. What are linking devices? Why are they important? Ans. and at the end of the day we are as stuffed (full) as the turkey. 61. For example.
e. It is important in a paragraph because it deals with one main idea and expresses this idea in a complete sense. The sentences should be arranged in the following order: 1. salads. 62. This organization of data is not possible in the case of post. Rearrange the jumbled sentences into correct order observing the principals of coherence and cohesion. 66. 65.
2. It is an important feature of paragraph writing. My relatives also make vegetables. Everyone eats more than usual. Everyone eats more than usual.
Two fax machines are required to send and receive messages.K. They both provide a moderate level of security. The transmission speed of e-mail is high as compared to the transmission speed of the other communication mediums. The telephone and post are different means of communication. Write a letter to the district collector inviting him/her to be the chief guest for your school day celebrations. Telephonic communication is an example of verbal communication whereas postal communication provides communication in the written form. E-mail is a much better medium of communication in comparison with other transmission methods. Both telephone and fax use telephone lines to send and receive messages. In telephonic communication.
3. Email is preferable for many reasons Ans. the person can hear the voice of the other person whereas in post.
. Puram New Delhi
Coordinator Guide – Personality Development Programme . Telephone and fax share certain common features Ans. The telephone and fax are similar to each other in many aspects. which is not possible in the case of telephone. City Public School R.
7. is fundamentally different from paper-based communication and therefore is the most preferable mode of communication. Both fax and e-mail are modern means of communication but are different from each other is several aspects. persons can only read the messages written by the sender. whereas fax provides electronic communication. The telephone converts sound signals into electric signals. Post is cheaper but slower than fax. because of its speed and broadcasting ability. the transmission speed is slow as compared to fax. Fax also converts messages into electric signals that can travel through telephone lines. Ans. A message sent through post is delivered to the receiver in many days. Post enables you to transmit the same information to various users easily but it is very difficult to send the same information to various users through telephone. The transmission speed of the telephone is very high as compared to the transmission speed of post. Post and fax are different in several respects. It is very easy to manage data because e-mail enables you to send the same information to different users easily. The usage of telephone is more convenient as compared to e-mail.2 1. e-mails enable us to send large amounts of data and stored it for future reference. Both fax and telephone provide a number that is necessary for the user to send the message to the destination. In addition. Fax is very different from an email Ans. To send a fax. Post and Fax are different in many respects Ans. post allows you to send and receive a large quantity of information. Solutions to Section 4.2. Telephone communication is entirely different from that of a post Ans. e-mail can be shared among various users efficiently and effectively. there is direct one-to-one interaction. E-mail can carry files in the form of attachments. In e-mail.5. E-mail and Telephone differ in many ways Ans. However. you need a fax number to identify the fax machine at the receiver's end. A message sent through post needs a postal address to reach its destination
4. Electronic communication.
6. Post provides simple communication. In a telephonic conversation. The transmission speed for both is very high. Both e-mail and the telephone are means of communication but differ in many ways. data can be managed more easily in e-mail. which can be transmitted over the line. E-mail allows various users to send large amounts of information to the other users. However. In contrast. whereas a message sent through fax is delivered within a few minutes.
There are certain parts of New Delhi.
Yours sincerely ABC President Nandnagri Welfare Association
Coordinator Guide – Personality Development Programme . inhabited mostly by low-income groups. Your presence shall be a source of inspiration to the students. In contrast. which are more cleaner.The District Collector Delhi
Subject: School Annual Function invitation
Sir. colonies like Nandnagri. Our principal will preside over the function. It is unfortunate that the Municipal Corporation. and greener due to regular maintenance. 2005. particularly. I hope you be able to spare some precious time from your busy schedule and grace the occasion. is not paying equal attention in providing civic amenities to the residents of different parts of the city. Ans. The Principal will read out the annual report highlighting the achievements of the school in academics and sports. school leader of the City Public School. Heaps of dirt keeps lying on the streets. These are areas where VIPs and the rich reside. We sincerely hope that the Municipal Corporation will pay attention to our basic needs and provide the basic sanitary conditions in this colony as soon as possible. the residents have become easy victims of water-borne diseases. It will be a privilege for us to have you as our chief guest for the annual function. Thanking you. are left to rot and stink. Due to nonavailability of pure drinking water. James School Leader
2. south Delhi.
Yours faithfully. The residents fear outbreak of diseases anytime. Delhi. The Nandnagri Welfare Association has been highlighting the local issues before the Municipal Corporation but to no avail. The drains are open and keep overflowing with garbage and dirt. Our school is going to hold an annual function on 25th Sep.II 72
. Supply of water is very irregular and inadequate. 340 Nandnagri Gali Berri Wali Delhi
14 September 2005
The Commissioner Municipal Corporation New Delhi
Subject: Unhygienic conditions in Nandnagri Sir. Write a letter to the commissioner of your corporation complaining against the lack of proper hygiene conditions in your residential area. spacious. I am James.
XYZ College Delhi 14 September 2005
The Controller of Examination Delhi University Delhi. had appeared in the B. My roll number is 0234567. I request you to ask the concerned staff to send my certificate as soon as possible. Unfortunately.Sc. which belongs to Parul of B. Write a letter to the Controller of Examination of your university informing that you have received the wrong set of certificates and also ask for the correct ones. Adhiraj Singh B. I am facing a great amount of inconvenience due to the nonavailability of my certificates. 0234567
Coordinator Guide – Personality Development Programme . I have submitted Parul Sharma's certificate in the university office. a student of XYZ College. IT (II) year Roll No. IT (I) year. I.3. Ans. Adhiraj Singh. Subject: Received wrong set of certificates
Sir. IT (II) year examination.II 73
Yours faithfully.Sc. I have received the certificates for Roll Number 134567.Sc.
4. I need to purchase stationery. as we would have enjoyed our college life as we enjoyed our school days.
Yours lovingly. Ans. 16 Church Gate Pune 411003 6 September 2005
My Dear Hari. This is the first time you have been staying away from home. The first few days are tough. please do come and meet me. But I really wish we were in the same college.E. My new session will be starting in the month of April.II 74
. Mata Gujri Hostel Balawala Dehradun 14 sep. . Fortunately. Do take good care of yourself. John
Coordinator Guide – Personality Development Programme . I would like to congratulate you for achieving the 2nd rank in the Common Engineering Entrance test and securing a seat in a reputed institution of Pune for the B. Ans.E.
Yours affectionately. course. Rest is fine here and please do reply as soon as possible. How are you enjoying your college and hostel life? How is life in Pune? Hope you have made some good friends there also. I need to buy certain books and submit the fees for the new session. but I am sure you will able to adapt yourself to the new environment You will be happy to know that I have also got admission and will be pursuing my B. course in Faridabad. In case you get time. so you must be feeling homesick. I can’t wait to meet you during the upcoming vacations. 2005
My dear Dad. Hope you are doing fine. Firstly. This would have made lot of difference. I will be able to meet all my requirements if you can send me Rs.000/-. Write a letter to your father asking for an additional pocket money for the month of April giving valid reasons. Imagine you are staying in a hostel. You will be glad to know that the results of the annual examination are out and I have passed with distinction. I came to know from your brother that you are staying in a hostel. Write a letter to your friend studying in another city and staying in a hostel enquiring about his hostel life and also expressing how much you miss him/her. In addition. Our session has started and I too am trying to adjust to the new life. I have made a few friends. For this. 2. XYZ
5. How are you? I hope all of you are doing well at home.
underlines. Tell the students that reading refers to the ability of understanding any written language and is central to any profession. However. Explain the importance of reading and how it can improve one’s personality. Then. Understanding the paragraph structure. the students should read the complete text slowly and carefully to identify the relevant information. making comparisons.
Understanding Reading and its Various Aspects Explain to the students that reading is an important skill. the students have learned to:
Identify the importance of reading Identify the difference between surface level and deeper level reading Identify what to read and how to read Identify the sentences of direct speech and indirect speech
Focus Areas To conduct this session. Explain to the students. they should also concentrate on nonverbal signals. Anticipating and determining the meaning of words. In this process. Understanding the text structure. bold typeface. you can use the following approach:
Initiate a classroom discussion by explaining the importance of reading in our daily lives.4. These include elements such as fonts.
Skimming and Scanning Skimming is the process of previewing and reading the text quickly without pausing to study the details. Comprehension refers to deriving the general idea of the content and interpreting the meaning by relating it to the other ideas. Explain to the students that reading involves comprehending and understanding a written document. Explain the difference between direct and indirect speech while reading. This process is known as scanning. italics. Understanding nonverbal signals. the benefits of the ability to read well. It also involves drawing inferences. Discuss what is reading and what are the various types of reading. and asking questions.II 75
. Discuss the process given in the ‘Understanding Reading and its Various Aspects’ topic of the Additional Inputs section.Chapter Five Objectives In this chapter. Tell them how reading improves one's perception and develops the thinking process. and various layout features. Explain to the students that they should go for deeper level reading when preparing for an exam or preparing for making presentations. ask them to attempt the relevant questions. Understanding Nonverbal Signals Explain to the students that to understand the meaning of a specific piece of text. Reading comprehension aims at minimizing the time required to read and comprehend an idea or concept in the specified amount of time.
Coordinator Guide – Personality Development Programme . This skill is utilized more than the other communication skills of writing and speaking. After skimming. the students should be able to understand the purpose and general content of the text. Ask the students to take a reading ability test by reading the comprehension given in Section 5. Tell the students that effective reading can be understood as a scientific process that involves:
Skimming and scanning. they can go for surface level reading when reading for pleasure.
Determining the function of the word: Understand the function of the word in the sentence. and other supporting evidences. The heading indicates the subject matter being discussed in a particular document. between that word and a word that is familiar to them. Identifying the contextual clues: Understand the context (positive or negative) in which the word is being used.
Anticipating and Determining the Meaning of Words Tell the students that anticipating or guessing the meaning of an unknown word can ensure effective and uninterrupted reading because it may not always be practical to look up the dictionary every now and then. Figures: Represent pictorial representation of an idea or a concept. or an explanation of a particular section or chapter. Determining the relation: Understand the relation. a noun. A paragraph consists of the following parts:
The first sentence: Is the topic sentence (also called the thesis sentence or the key sentence) and introduces the focus of the subject being discussed. or an adverb. page. The second part: Consists of sentences that develop the main idea of the paragraph. Captions: Represent comments on figures.
Solutions to Chapter Five Questions Solutions to Check your Progress 1 1. Most texts start with a title and sometimes a subtitle. if any. On an average.These layout features are:
Heading: Refers to the title at the top of a document. and summary. These sentences may contain arguments.
Understanding the Structure of Text The structure of a text consists of various parts.
Coordinator Guide – Personality Development Programme . The number of sentences and words in a paragraph depends on the subject. or section. examples. The introduction part mostly informs the reader about the content of the document. paragraphs. chapter. Each paragraph deals with one aspect of the subject. that is. how is it related to the other words in the sentence. It is an important part of communication. the students should look for the following clues and indications:
Determining the word class: Understand if the word is a verb. Understanding the Structure of Paragraphs A paragraph is defined as a group of sentences. What is reading? Ans. an adjective. explanations. The last sentence: Contains the summary of the paragraph or a linking sentence to the next paragraph.II 76
. The conclusion part puts the subject matter in the right perspective. The structure of a piece of text helps in analyzing its organization style and increases the comprehension ability. Reading means understanding text. Paragraphs are linked in a logical way by link words. The body part consists of paragraphs that deal with the subject matter and are linked in a logical way. therefore. paragraphs contain between 75 to 150 words. Subheading: Presents a brief summary. which can also be used within a paragraph. details. each paragraph can have its own subtitle. such as title. an introduction. To anticipate the meaning of a word. or section.
Helps us to gather information Helps us to make notes for academic purposes Helps us to enhance our language skills Helps us to learn non-natives languages Helps us to use our time constructively Helps us to develop a more coherent viewpoint Helps us to improve our personality purposes (B).
Ans. according to the author.
Coordinator Guide – Personality Development Programme . Why is loud reading not 'reading'? Ans. Reading is done for a variety of purposes. Reading has many advantages. So. Loud reading seldom leads to understanding the content. Why is reading important? Ans. Reading is of two types. Bring out the differences between reading for gathering information (A) and reading for academic
A We do not make notes. Who will be able to make the best of the opportunities? Ans. Deeper level reading involves concept forming. What are the different kinds of reading? Ans. Solutions to Check your Progress 2 1. it is not considered as reading. Surface level reading is done mainly for pleasure.
To encourage students develop a reading habit. "make the best of the opportunities". we make notes. refer to? Ans.
2. Who. They are: Ans. 3.
3. Usually. interpretation. and critical evaluation of the relevant content.2. such as preparing for examinations.
. To help students determine what to read and how to read.
6. learning a subject. would become dependent on others?
Those who do not have the ability to read will be dependent on others who can read. Reading is an important communication skill. The phrase “make the best of the opportunities" means taking the maximum possible advantage of the available opportunities. surface level reading and deeper level reading.
4. Reading is important to understand any piece of text. gaining information. Those who have a high degree of proficiency in reading skills will be able to make the best of the available opportunities. The two purposes of this lecture are: Ans. and seeking pleasure.
4. What does the phrase.
Indians have the good opportunity for exposure to the native variety of language. For both these requirements. Does the speaker emphasize the need for exposure to the native variety of English? Ans.
12. Yes. Slide2 supports this view.Presentation and Public Speaking. the passage suggests that reading helps to improve writing skills. you can improve your vocabulary. Do you agree with the view. By developing your reading habits. I do agree with the view that reading helps improve writing skills. This is because getting the reading material in printed manner in the native language is very easy.
Coordinator Guide – Personality Development Programme . Yes. Does the speaker say that reading leads to one's success in life? Which slide supports this view? Ans. We read newspapers. As a result. Yes.II 78
. Reading is a good source of entertainment because it is a great pastime and gives the reader immense pleasure. which leads to an improved personality. Yes.
11. Reading a novel helps us to develop a wider area of perception and a coherent thought process. the speaker emphasizes the need for exposure to the native variety of English to non-natives. How does reading a novel improve one's personality? Ans. you will be able to write more impressively. Refer to Unit 7. magazines. reading is a must. Do Indians have a good opportunity for exposure to native variety of language? How? Ans. one should have a deeper understanding of the topic and a good vocabulary. and a whole lot of other things. We read textbooks and other related books. 10.
We develop concepts. Yes. Does the passage suggest that reading helps to improve writing skills? Support your answer with evidence from the text.We do not develop concepts. Why? Ans. Printed books in the native language are easily available and are within the reach of a common man.
8. For writing impressively.
9. Why does the speaker say that reading is a good source of entertainment? Ans.
How does our ability to read help in maintaining good social interaction? Identify the examples suggested by the speaker in this regard.
3.' What was Mohandas against? Ans. One should not read without interest because the reader will not be able to understand the piece of text in such a situation. Examples in this regard are: The speaker suggests that reading newspapers daily improves awareness and opens you to the available opportunities. magazines and the latest books are able to talk on almost any topic at any social gathering and make a favorable impression.13.II 79
. What did the Sheik advice Mohandas? Ans.. People should read newspapers and magazines on a day-to-day basis.. 'He was not against eating meat.
17. What does the speaker suggest to the students to read. Why? Ans. Mohandas was against telling a lie to his mother. according to the author. Can you add to the list? Ans. The development of thinking processes is a benefit of reading that is not known to most people.
Coordinator Guide – Personality Development Programme .
15. the reader will not be able to recall the text when he or she needs it. Which benefit of reading. As a result. Name some material that people need to read on a day-to-day basis? Ans. Why should one not read without interest? Ans. The speaker advises the students to read the concerned textbooks if they wish to face the examinations successfully. yet he was much impressed by Sheik.
14. In addition. Sheik advised Mohandas to eat meat if he wished to grow tall and strong.
16. is not known to many people? Ans. people who regularly read newspapers. These two aspects help in maintaining good social interaction. Mohandas was impressed by Sheik because he was tall and strong. Solutions to Check your Progress 3 1.
2. Reading improves our personality and general awareness. 'Sheik had a bad reputation.' Why was Mohandas impressed by the Sheik? Ans.
How was the plane made by the Wright Brothers different from the modern planes? Ans. The Wright brothers made the first aeroplane in 1903.
4. Solutions to Check your Progress 6 Read the following sentences.
2. Indians were fighting against the British to gain freedom. Who bought a ticket for Nehru? Ans. Durgabai did not allow Jawaharlal Nehru in the exhibition hall because he did not have a ticket. What was the important thing the Wright Brothers did in 1903? Ans. which agree with the statements in the passage. The little girl in the story was Durgabai.
2. Why did Mohandas have to steal money? Ans. The planes of today are made up of Magnalium. canvas. Against whom were the Indians fighting? For what? Ans.
3. What did the Congress do in Kakinada in 1923? Ans. Mohandas stole money to buy cigarettes. The experiment conducted by the Wright brothers enabled humans to fly. The Congress held a meeting in Kakinada in 1923. Who was the little girl in the story? Ans. People who had put up the exhibition bought a ticket for Nehru. The six true statements are: B D E F
Coordinator Guide – Personality Development Programme .4. which are related to the passage. The plane made by the Wright brothers was made up of wood. Write the letters indicating the six true statements in your answer book. Ans.II 80
. Solutions to Check your Progress 4 1. How the experiment was conducted by the Wright Brothers an important event? Ans. 3. These are among the six sentences. Why did Durgabai not let Jawaharlal Nehru in the Exhibition hall? Ans. Solutions to Check your Progress 5 1. and wire.
"I hate to go late. Sita said. "We do not go to the computer center from tomorrow. "Oh! What a long snake!" Ans.II 81
. The child exclaimed that it was a long snake. Govind asked me if I had paid his fee the previous day.
2. "Can you kindly lift this bag for me.
6." Ans. "Why have you given me only 3 marks for this answer?" Ans. 5. "Did you pay my fee yesterday?" Ans. The child said. "Will you please show me the way to Lal Bagh.H J Solutions to Check your Progress 7 Change the following sentences from direct speech to indirect speech. 1. He said. Peter said." Ans. They said. Mary said.
4. He admitted that he hates to go late. Peter asked me to show him the way to Lal Bagh.
7. Mary requested me to lift that bag for her.
3." Ans. They said that they will not to go to the computer center from the following day. Govind said. Sita asked me why I had given her only 3 marks for that answer." Ans.
Coordinator Guide – Personality Development Programme .
" Ans. A purposeful or industrious undertaking (especially one that requires effort or boldness). Solutions to Section 5. The officer ordered his subordinates to report by 5 o' clock in the morning.
Coordinator Guide – Personality Development Programme . She said. "All of you should submit the record notes by tomorrow evening. Absent-minded dreaming while awake. A period marked by distinctive character or reckoned from a fixed point or event. the tangible substance that makes up a physical object.4 1." Ans. Secondly. have an emotional impact upon.II 82
. Difficult words from the passage are: Sermonizing Sermonizing Material Material Bestowed Bestowed Bearing Bearing Darkness Darkness Moved Moved Conceited Reveries Epoch Epoch Endeavor Oppressed Discredit Unruffled speak as if delivering a sermon.
9. having an exaggerated sense of selfimportance. relevant information or interconnection. The teacher ordered all the students to submit the record notes by the following evening. Absence of moral or spiritual values. She rued the fact that she had answered all the questions incorrectly in the exam. express moral judgments.
10. Pick out difficult words from this text and with the help of a dictionary write the meaning of each of the words as it is seen in the context of the letter. given as a gift. the state of being held in low esteem.8. also write the other possible meanings for the same word. concerned with worldly rather than spiritual interests. "You should report by 5 o' clock in the morning. The teacher said. Burdened psychologically or mentally. Free from emotional agitation or nervous tension. The officer said to his subordinates. Ans. dignified manner or conduct. Absence of light or illumination. "What a pity I have answered all the questions wrong in the exam!" Ans. (astronomy) the precise date that is the point of reference for which information (as coordinates of a celestial body) is referred. proceed. to change location. Characteristic of false pride. given formally or officially. presented.
to avoid being observed.
2. and then even simple. Characterized by absence of emotional agitation. s.
3. He did not have time to write uuuu. u. quietly or secretly. The ten multiple choice type comprehension questions covering the entire text are:
. The ten comprehension questions covering the entire text are: 68. elevated in nature or style. A deceptive manoeuvre (especially to avoid capture). wear a strange looking outfit? What is Nehru's view of such a man? According to Pandit Nehru. Read the text carefully and carefully construct at least ten comprehension questions covering the entire text. He was weak. and history becomes stirring and epoch-making. ordinary men and women become heroes.
Coordinator Guide – Personality Development Programme .' What makes simple men and women heroic and what inspires them to do heroic deeds? What is the similarity between the Russian revolution of 1917 and India's struggle for independence? What is the most important quality. Completely clear and fine. Ans. Read the text carefully and construct at least ten multiple choice type comprehension questions covering the entire text. v. vvvv. according to Nehru. Why was Nehru not able to convey everything that he wanted in his letter? tttt. x. wwww. Ans. which a soldier of the freedom struggle must possess? Why should one refrain from doing something secretly? What significance did it have during India's struggle for independence? Why does Nehru tell his daughter that she is 'fortunate'?
p. q. t. Letter was not sufficient to convey all his thoughts. r. what is the best way to decide what is right and what is wrong? Why does Nehru advise his daughter not to be proud of the knowledge one possesses? 'But a time comes when a whole nation becomes full of faith for a great cause. Live (in a certain place). who came to Karnasuvarna. In prison one cannot write long letters. w.Unruffled Furtively Serene Serene Artifice Lofty Reside
Free from disturbance. Why did Nehru decide to present only a letter and not any other material gift to his daughter Indira on her 13th birthday? Who was Hiuen Tsang and why did he come to India? Why did the man from South India.
Letter was not sufficient to convey all his thoughts. Indira Gandhi
bb. Mussolini ppppp. Indira Gandhi was inspired by the story of: jjjjj. c. Sarojini Naidu Ans. Abraham Lincoln qqqqq. to read Ans. Which is the most famous book of Nehru? rrrrr. For knowledge zzzz. Lenin ooooo. Mahatma Gandhi hhhhh. Lenin
dd. For touring India Ans. Jeanne d' Arc
cc. Jesus Christ kkkkk. For knowledge
z. Kamla Nehru iiiii. To whom is this letter addressed? fffff.Adolf Hitler Ans.
The best way to distinguish between right and wrong is: bbbbb. b. My Experiments With Truth sssss. Stalin Ans. Indira Gandhi ggggg.
Why did Hiuen Tsang come to India? xxxx.
y. The Discovery Of India uuuuu. Jeanne d' Arc mmmmm. a. to discuss
aa. Napoleon Bonaparte lllll. For trade aaaaa. to discuss eeeee. Geetanjali ttttt. Godan
Coordinator Guide – Personality Development Programme .Ans. to argue ddddd. a. Who started the Russian Revolution? nnnnn. d. For adventure yyyy.II 84
. c. to give sermons ccccc.
Sarojini Naidu Ans.
Coordinator Guide – Personality Development Programme . None of these Ans. Like a good father.
Indira Gandhi was born in the year: zzzzz. he sent her invaluable advice and his blessings. Nehru wrote this letter to his daughter on her 13th birthday from Naini prison. According to Nehru.II 85
. Bapuji xxxxx. Nehru used the story once narrated by the famous Chinese scholar Hiuen Tsang to tell Indira that she should always be eager to learn and experience the joy of discovering and learning new things. Write a paragraph on Nehru's love for his daughter based on this letter Ans. Her mother
ff. and Mahatma Gandhi. 1921 cccccc.
5. He advised Indira that the best way to find out what is right and what is not is by talking and discussing. The Discovery Of India
ee. Where was Nehru imprisoned? dddddd. 1923 aaaaaa. Nainital ffffff. b. the best friend of his daughter could be: vvvvv. Nehru himself wwwww. Naini prison.Ans. Ans. b. he not only wants her to have all the material comforts of life but also wants her to be a good human being and a responsible citizen. On her birthday. Nehru reminded Indira of heroes such as Jeanne d’ Arc. 1917 bbbbbb. it is evident that Nehru loved his daughter deeply. Write a summary of the letter without losing meaning of the text in about 150 words. c. He wants to write more but rues the fact that a mere letter cannot contain all that he wants to convey. Tihar jail gggggg. she should never do anything in secret as if she had something to fear or hide. Andaman and Nicobar Islands eeeeee. If she ever found herself in doubt. he reaches out to her from the prison through a letter. Naini prison. Instead of the usual material presents. Lenin. 1917
gg. 1914 Ans. c. and told Indira that she should stay inspired by such people and serve her country. Nehru considered Indira lucky to witness the India freedom struggle and to have her mother by her side at that stage of her life. Nainital
4. Her mother yyyyy. Through this letter.
6. Do you find any morals that you like to take form this letter? If yes, what are they? Why do you like them? Ans. This letter contains the following morals:
This letter inspires one to be always open to gain knowledge. This advice is true for all individuals for all ages. This letter teaches how to imbibe the leadership qualities. I liked it because these traits can inspire us to perform great deeds. This letter asks people to be fearless and to do everything openly. This can only happen if they really believe in themselves and in what they do. I appreciate it because this trait is what distinguishes great personalities from the masses.
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Chapter Six Objectives In this chapter, the students have learned to:
Communicate effectively Distinguish between verbal and nonverbal communication Identify the structure of statements and questions
Focus Areas To conduct this session, you can use the following approach:
Initiate a classroom discussion by explaining the importance of a good conversation in order to leave a long-lasting impression on others. Tell the students that having good soft skills also helps in enhancing their personality. Explain to the students how they should start and end a conversation. For example, a conversation should be initiated by greeting everybody. Tell the students that they should follow the behavioral approach when answering the questions. Also, tell the students about the expressions they can use to start and end a conversation. Ensure that the students are exchanging their opinions, expressing their agreement and disagreement, and giving suggestions when participating in discussions. Increase their involvement by telling them that after completing this session, it will be easier for the students to deliver an effective speech. Instruct the students to present their information with the help of tables, pie charts, and flow charts. Explain the use of the nonverbal form of communication in technical and business writing with the help of an example. Tell the students that undergoing certain exercises on personality development will help them assess their professional skills, such as the way they will behave in an office, deal with their clients, and put forward their ideas.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Communication Skills Good communication skills are required for successful liaison with customers as well as with peers. It involves expressing oneself clearly and effectively when talking with individuals and groups. This forms the basis for establishing and maintaining good interpersonal skills. Employers look for persons who can express themselves well and are open to giving and receiving feedback. During interviews, communication skills invariably come to the forefront. Soft Skills The term 'soft skills' is used to describe interpersonal skills. These include building rapport, ensuring communication, giving and receiving feedback, being sensitive to others’ needs, providing cooperation, and demonstrating empathy. Building a good rapport is the key foundation towards forging a successful interpersonal relationship. To begin with, one can "break the ice" by:
Greeting the other person with a smile. Introducing oneself. Getting to know the other person. Identifying common areas of interest. Making the other person feel comfortable.
After good rapport is built, communication becomes easy. A platform is created for discussion and sharing views. Communication is important for interaction. You should be able to speak fluently, reply instantly, and must make sure others have understood your views. This ensures the complete communication process of expression, comprehension, and feedback. Good interpersonal skills also include the quality of empathy. Empathy is demonstrated when you visualize yourself in a particular situation and try to understand the other person's view and needs. Behavioral Approach in Answering The behavioral approach focuses on how one has applied his or her skills. It is built on the premise that past behavior predicts future behavior. To be successful by using a behavior-based approach, you must analyze your experiences and know how to relate them to the current career role. You can use the P-A-R approach to answer the questions. The P-A-R answer states a Problem you were given, describes the Action you took, and explains the Results of that action. The following is an example of a P-A-R answer to the question, "Describe a problem or challenge you have encountered; how did you deal with it?"
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Problem: Advertising revenue was decreasing for the local student magazine and large numbers of long-term advertisers were not renewing contracts. Action: I designed a new promotional package to go with the rate sheet and compared the benefits of the magazine's circulation with other advertising media in the area. I also requested a local college professor to discuss competitive selling strategies with the account executives. Result: We signed contracts with 15 former advertisers for weekly ads and 5 for special monthly supplements. As a result, we increased our advertising revenue by 20 percent. In the given example, the clearly stated problem situation, action taken and the results demonstrate the problem solving skills and gives an insight into the person's analytical ability. This approach is very effective in situations like interviews and group discussions. The behavior-based approach to answering questions has the following advantages:
Illustrates real-life experiences Demonstrates the application of problem-solving skills Predicts future behavior Builds credibility
Solutions to Chapter Six Questions Solution to Section 6.4A 1. Who do you appreciate more 'the stranger' or 'Schwamm'? Why? Ans. The work of 'the stranger' is more appreciable than the work of 'Schwamm'. This is because the stranger tried to please the child in spite of not knowing him. The stranger was on crutches and hated children. Still, he took the pain of getting up early in the morning to catch the train. He ensured that he wave to the child until the child was not able to see him any longer. Schwamm, being the father of the child, should have done this but failed to do so.
2. What kind of a boy is Schwamm's son? Would you like to be like him. Why? Ans. Schwamm's son was a very innocent kid. The child was so sensitive that every morning on his way to school he waited at the railway crossing for the early morning train to pass by. He stood there and waved his hand furiously and eagerly and when no one waved back in response, he used to burst into tears. No, I would not like to be like Schwamm’s son because this kind of highly sensitive behavior can be harmful.
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However. develops feelings for the little boy and does the same just for the sake of his happiness. who dislikes children because of his wife’s death. said goodbye and got down at the station.
5. Critical Appreciation This story is about restoring faith and keeping hope alive in everybody's lives.
6. He loved his child a lot. Schwamm misses the opportunity to make his son happy but realizes that humanity still exists in world.4B (Summary) A blind man was on his way to Rohana by train when a girl boarded the train. Schwamm decides to board the train to wave at his child. Ans. it was not true that the stranger did not like small children at all. who regains hope and faith in everything because finally a man waves back at him.
4. The reason was that he could not see his child getting depressed everyday because when the child waved his hand towards a passing train. We get to know that he liked children because finally he was the one who boarded the train to make Schwamm’s son happy. Why did the stranger hate children? Did he really hate them? How do you know? Ans. and tries to fight it by going and waving back at Schwamm’s son. The person was unable to see her face but he could hear that she wore slippers as the heals slapped the floor very loudly. The train halted at Saharanpur. The girl collected her things. subconsciously knows that his belief is baseless. Ans. The father was keen to make his son happy. Write a critical appreciation of the short story in about 100 words. The story revolves around a small kid. Just for his child's sake. who is very sensitive and emotional. Comment on Schwamm as a loving father. The blind man started talking to the girl in a very friendly manner.II 89
Coordinator Guide – Personality Development Programme . The happiest person at the end of the story is Schwamm’s son. Schwamm was a very loving and a kind-hearted father. The stranger thought that the kid was the reason for his wife’s death. not even a single passenger from the train waved back. The stranger woke up early in the morning. One man. Is there any message by the author? Ans. and waved his hand in response to the small child. What is the central idea of this short story. The moral of this story is that determination is as important as taking the initiative to achieve a goal. The stranger. he went to a different city to board a train. Just to make his child happy. boarded the train.3. It tells us how little incidents can make huge changes in our life. Solution to Section 6. The stranger hated children because his wife died while giving birth to their first child. inspite of his past happenings. The girl's voice was so sparkling that her memories stayed with the blind person for the rest of the journey and even sometime after. The girl could not realize that the person was blind because he was pretending to enjoy the beautiful nature and even giving beautiful comments about her face.
When is the school reopening ?
4. 2005.5 Convert the following statements into interrogative sentences. Did Mary came to school today ?
3. 1. Did the suicide bombers escape from the police ?
Coordinator Guide – Personality Development Programme . Has Ram paid the telephone bill ?
2. The suicide bombers escaped from the police. Ram has not paid the telephone bill. The school is reopening on August 1. Ans.II 90
. Ans. Mary did not come to school today. Ans.Solution to Section 6. Ans.
The structure of a presentation consists of three parts:
Introduction Body Conclusion
Introduction In the introduction. you need to:
Capture the attention of the audience: Use jokes. Tell the students to follow the method with which they feel comfortable and confident. They should look confident and establish good eye contact with the audience. and background knowledge should be made before the presentation. sex. Then. you can take the following approach:
Explain the various steps that the students should follow to create a successful presentation. Explain the importance of body language while delivering a presentation.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Structure of a Presentation Before the content is decided. brainstorm and collect all the relevant material. organize the material around the objectives. Explain to the students the various methods of delivering a presentation. quotations. or questions to capture the attention of the audience.Chapter Seven Objectives In this chapter. Structure the information properly: The information must have a logical structure and order. stories.II 91
. Explain each point to the same degree of detail: There should be a similarity in the degree of detail in the explanation of all the key points. After the objectives have been clearly established. Tell the students to use body language as an additional support. Discuss the structure of a presentation. Discuss the visual aids given in the ‘Common Visual Aids’ topic of the Additional Inputs section. Tell the students that rehearsals must be conducted before delivering the final presentation. Explain each point adequately: Any point that may be new to the audience should be adequately explained.
Coordinator Guide – Personality Development Programme . Explain to the students the importance of using visuals in a presentation. you need to:
Limit the content to a few key points: The content of the presentation can be chunked into key points. Tell the students that analysis must be carried out throughout the presentation. nationality. Tell the students that the purpose of the presentation should be clear while presenting it because different purposes require different presentation techniques. The content and the style of presentation should match the objectives. which helps in modifying the presentation according to the response of the audience. the students have learned to:
Prepare a presentation Appreciate what public speaking is Participate in public speaking more confidently
Focus Areas To conduct this session.
Body In the body. Tell them how visuals can help them in making a presentation successful. Establish your credibility: Credibility can be established by talking about your qualifications or by narrating personal anecdotes. the objective of the presentation needs to be clear. Inform the students about the importance of organizing a presentation. Discuss the advantages and disadvantages of the various methods of presentation. Writing a content outline before the presentation helps present a structured presentation. Each slide should contain a maximum of six points. Tell the students that further analysis of the audience in terms of age. Preview key points: The key points of the presentation should be mentioned in the introduction.
you need to:
Review the main ideas: Reviewing the main ideas ensures that the key points have been covered and none of the points has been left out. 1 1.2 2. This also ensures a quick revision of the content.1 2 2.2 5 5.5 6 6. lack of confidence and presentation skills can result in poor performance. stress. Focus on the goal of the presentation: Reading the objectives summary ensures that all those objectives have been met and the goal of the presentation has been achieved.4 5. No.2 CONFIDENCE Showed high confidence level BODY LANGUAGE Smiled often Seemed easy and comfortable Nodded and showed positive gestures Had positive facial expressions Moved around EYE CONTACT Maintained direct eye contact with the audience Addressed the whole group and not just one person VOICE Had a clear.1 4.1 6. however. audible voice Used correct pause.4 2.II 92
. Ask the students to give a PowerPoint presentation.2 4 4.1 5. Explain to the students that lack of performance does not necessarily mean lack of knowledge. Evaluate the presentation on the basis of the following parameters: S.5 3 3. A logical flow will also help in easy transition from one topic to another. and modulation INTERACTION Included opportunities for the audience to interact Asked for suggestions and inputs Appreciated inputs Listened to the audience attentively Handled questions from the audience effectively ATTITUDE Was open to disagreement Was friendly Parameters 1 2 3 4 5
Coordinator Guide – Personality Development Programme .2 5. Any doubts can be clarified at this time.
Ensure that the ideas keep flowing: One key point should lead to another. You might be having complete knowledge of a subject.3 5.3 2. Encourage questions: Questions should be encouraged at the end of the presentation.
Preparing a PowerPoint Presentation Presentation and public speaking skills are an essential criterion for success.1 3.
Conclusion In the conclusion.1 2.
the presenter can flip back to a previous page and refer to it. Dress appropriately. and are made of a thick.
Common Visual Aids The commonly used visual aids are:
Computer presentations: Microsoft PowerPoint and CorelDraw are easy-to-use applications that give the user the option of choosing colors. At any point of time. charts. Whiteboard: A whiteboard is similar to a blackboard.II 93
. transparent plastic. bullets. Flipcharts: Flipcharts are similar to large writing pads that are hung on the wall. They are cheap and affordable. Prepare for the presentation well in advance. Posters: Posters are large sheets of hard paper and can be used to depict pictures. Use visual aids appropriately.1 VISUAL AIDS
Used visual aids appropriately PERSONAL GROOMING Dressed appropriately for the presentation
To deliver a presentation effectively. Videos: Videos are used to demonstrate what cannot be explained or shown through static graphics or plain text. Markers of different colors can be used on a whiteboard to write or highlight information on the board. font sizes. No. charts. Overhead projector transparencies: Transparencies that are used with an overhead projector are called overhead transparencies. 7 7. or diagrams that does not fit in the transparency are distributed to the audience as handouts. the students need to:
Structure the content logically. types. and styles in a presentation. graphics. Use effective strategies to remember the content.
Coordinator Guide – Personality Development Programme . They can be used more than once. or additional data. Handouts: Data in the form of figures. They are attractive to look at and are cost effective.S.1 8 8. Follow certain guidelines while delivering the presentation.
Coordinator Guide – Personality Development Programme .