Coordinator Guide – Personality Development Programme - II 1
CH A PT ER - SPEC IF IC IN PU T S: P A R T - I
Chapter One Objectives In this chapter, the students have learned to:
Identify their personality traits Identify their skills and abilities Identify their professional goals and expectations Identify the steps to be taken for career planning
Focus Areas To conduct this session, you can take the following approach:
Initiate a classroom discussion by explaining the importance of self assessment and career planning in personality development. Carry forward the discussion by stressing on the importance of the process of self assessment and explain how the students can use it to know themselves better. Tell the students to relax and answer the Self Assessment questionnaire. Besides using the questionnaire to identify the students’ strengths and weaknesses, you can also ask the students to take the Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis test. Information on this is provided in the Additional Inputs section. Instruct the students to create their own personality portrait by answering the Self Assessment questionnaire and writing 10 sentences that best describe them. Explain to the students that they can assess the level of importance of moral values in their lives. Discuss the 13 values given in Section 1.2.3, and then ask the students to rank these values from their point of view. Instruct the students to rate their competencies in people handling skills, thinking skills, and data skills. Explain to them that these ratings will help them assess their various skills and choose their career accordingly. If they are pursuing a job, this exercise will enable them to explore new dimensions in their job area. Instruct the students to answer the questions given in Section 1.2.6. Tell them that answering these questions will help them plan their career better. Ask the students to answer the question given in Section 1.3.1. Describe the various departments and roles that exist within an organization with the help of the content provided in the Additional Inputs section. Tell the students to list the goals of their personal and professional lives. Ask them to prioritize their goals and make an action plan that will help them to realize their goals.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis SWOT analysis is a tool that helps you identify and appreciate your unique strengths and weaknesses. In addition, it helps you identify the various opportunities that are available to you and the threats that you might have to face. Strengths refer to the internal positive qualities that you can use to perform specific responsibilities effectively, whereas weaknesses refer to other characteristics and traits that you can improve upon. Opportunities refer to the external advantageous conditions that can assist your professional growth, and threats refer to the external obstacles that should be removed.
Coordinator Guide – Personality Development Programme - II 2
Ask students to list their strengths, weaknesses, opportunities, and threats in the following table: I N T E R N A L E X T E R N A L The result of this analysis will enable the students to identify suitable job opportunities and gain professional success. Departments in an Organization Tell the students that they can choose suitable job opportunities after carefully considering the size of the organization, the type of the organization, and the job profile. The number of departments in an organization depends on its size and type. Some common departments in organizations are: Opportunities in your professional life Awareness and skills related to the upcoming technologies. Accurate estimation of the market demands for your skill set. Threats in your professional life Limited job opportunities in the geographical location where you reside. Increased competition faced by you in your work area. Your Strengths Things you are good at. Qualities that people like in you. The support network you have, such as friends, family, and colleagues. The resources at your disposal. Your Weaknesses Things you are not good at. Things for which people criticize you. Resources you don’t have.
Administration: The administration department manages the organization's infrastructure. This includes maintaining all physical assets, such as buildings, computers, mails, transport vehicles, and communication channels. Human Resources: The Human Resources department ensures the well-being of the organization's employees. Its responsibilities include handling recruitments, tracking leaves, and managing promotions and terminations. Finance: The Finance department takes care of all aspects where transactions are involved, such as salaries, sales, purchases, and taxation. Technical Support: The Technical Support department consists of system administrators and network engineers. They assist the employees by solving technical issues such as system failure, data recovery, virus scans, and software installation. Marketing and Sales: The Marketing and Sales department plans new products, decides the pricing strategies, and organizes promotions after analyzing the customers and the competition. Customer Relationship Management: This department focuses on solving customers' issues and building longterm relationships with them. Corporate Communication: This department is responsible for projecting a positive image of the organization in the market and the industry. Training: This department ensures that employees receive the required training and learning resources as required by their job profiles. Quality Assurance: The Quality Assurance team assures quality for all products and processes and ensures that customers enjoy defect-free products and services.
Possible Hierarchy in an IT Organization The organizational hierarchy differs from organization to organization. It can vary according to the size and type of the organization. The possible hierarchy of an IT organization can be:
Coordinator Guide – Personality Development Programme - II 3
he suggested that the buttons should be placed a bit lower so that the correct answer. divided the content into lessons. and images for the frames. created the buttons. For example. The project plan was made and shared with all the stakeholders. to make it more effective. This project involved developing a course about the basics of HTML.Roles in an IT Organization Case Study An organization that sells customized Web-based technical courses to its clients recently bagged a new project. and then wrote the script.II 4
. He found a few mismatches and asked Sheila to rectify the errors. arrows. John also shared the script with David. sidebars. He wrote a large volume of code and checked the templates several times for errors. Sheila made several phone calls to voice-over artists and fixed dates with them. who loves working with colors. Chris was busy coding for the course. Meanwhile. Only Ashish was authorized to install the audio software. She asked Ashish to install it. David manually checked all the templates and gave suggestions to improve the usability of the templates. After the templates were finalized. David also suggested John to include some examples in the script. read books. John also mailed Sheila the script for which the audio had to be recorded. Chris changed the pixel values of the buttons. when displayed. He also wrote the script for the project. Monica. David gave John ideas to improve the readability of scripts. Sheila needed the audio software to edit the same. John created the course by putting the content in the checked frames.
Coordinator Guide – Personality Development Programme . John asked Monica to modify some pictures. did not overlap the button. John also coordinated with Monicato discuss the various ideas for the kinds of images to include. He researched extensively on the Internet. The team members were assigned different roles and responsibilities. Team members from various departments where part of the project team. As a result. John listened to the freshly-prepared audio and checked it against the script.
and Corel Draw. customer service engineers. Sound engineers: A sound engineer mixes and synchronizes music. and preparing design and technical specifications for large and complex data warehousing and decision-support systems. websites. In some companies.
Coordinator Guide – Personality Development Programme . The content developer may design applications for various technical and commercial users. The system analyst helps the organization get the maximum benefit from its investment in equipment. content developers provide technical support to end users. creating logical and physical data models. System Analyst: A system analyst designs and develops new hardware and software systems by incorporating new technologies. ISV partners. Computer Applications Support Specialist: A computer applications support specialist is responsible for working with computer applications and information systems.Based on the given case study. testing. Some of the common responsibilities include installing and maintaining software. Data architects: A data architect is responsible for designing a cohesive data architecture and data management strategy for Web-enabled data warehousing and decision-support systems. identifying business rules. the system administrator may also be responsible for providing training on support skills to the IT personnel. and business processes. Web designers use software such as Photoshop. Fireworks. Illustrator. System administrators: A system administrator manages the hardware of computers and networks in a company. providing in-house software training. Programmers: A programmer is responsible for writing. In addition. presales and services organizations. Technical writers: A technical writer creates manuals and documents related to the technologies and software products that are used or developed in an organization. Web designers: A Web designer designs Web pages. and the customers. Web banners. or help desk technicians. A computer programmer may be required to use various computer languages. and other requirements for Web-related products. Some of the other responsibilities include leading projects. ask the students to identify the roles involved. and working as client support representatives.II 5
. interfaces for intranets. and maintaining detailed instructions. voices. The system analyst is also responsible for solving problems related to the performance of computers and using the latest computer technology to meet organizational needs. analyzing source systems and business requirements. The network administrator should be accessible at all times to solve problems related to networks. Network Administrator: A network administrator manages the network of the organization. graphics. Content developers: A content developer is responsible for writing and modifying programs. which are called programs. These programs specify instructions for computers to perform various functions. as shown in the following table: Name Chris Monica John David Ashish Sheila Programmer Graphic designer Content developer Technical writer Sound engineer Web designer Role
You can carry forward the case study by explaining the following roles in an IT organization:
Graphic designers: The responsibility of a graphic designer includes designing the interface or the GUI of software products. personnel. or sound effects.
Solutions to Chapter One Questions 1.II 6
. He regularly organizes technical fests and seminars. He has also worked at Smart Developers as a technical writer for one year. you are satisfied with your current position and you should look forward to achieving your long-term professional goals. He is very innovative and takes initiative in all the functions related to his field. Don is also good at supervising tasks because he has excellent monitoring skills. Ans. he is not confident about his communication skills and is not comfortable doing sales. Short-term professional goals refer to the goals to be achieved within two to three years. Ans. Write about your short-term and long-term professional goals.Tech. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years. However. A brief self-portrait for a professional career can be made by considering the following elements: Educational qualification Job experience Human handling skills: The following are the various human handling skills:
• • • • • • • • • • • •
Supervising skills Counseling skills Selling skills Evaluating skills Stimulating skills
Organizing skills Mental skills: The following are the various mental skills: Diagnosing skills Inventing skills Operating skills Monitoring skills Written communication skills Verbal communication skills
Here is a sample portrait created after considering the above elements: Don Allen is a B. he won the first prize in technical writing.
Coordinator Guide – Personality Development Programme . He constantly evaluates his surroundings and analyzes situations. While working at Smart Developers. Prepare a brief self-portrait of yourself for a professional career. and is currently working as a software developer at Technology Systems. He offers his support and advice when required. These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements:
Desired position Justified Salary Learning opportunities Job Security Preferred working conditions
If you have responded with a 'Yes' to most of these elements. Don is an avid sports person and has represented his college cricket team at the university level. your professional satisfaction level is low and you should look forward to improving your job conditions. If you have responded with a 'No' to most of these elements.
Select your weaknesses (or areas of improvement) from the following list (This is not an exhaustive list. Ans. Ans. Select your strengths from the following list (This is not an exhaustive list. Ans.II 7
.Long-term professional goals refer to the goals to be achieved after at least five years. 1. List your weaknesses. Prepare a self-improvement plan for the next five years. create a table with three columns. Weaknesses Poor work ethics Lack of motivation Weak interpersonal skills Action Plan Will learn the basic concepts of personal and professional grooming and will learn about dressing manners Will keep a record of all achievements and successes Will take feedback positively and work upon it
Coordinator Guide – Personality Development Programme .):
Strong work ethics Self-discipline Ability to work under pressure Good communication skills Team player Leadership abilities Technical knowledge Work experience High-energy level
4. which achievement has given you immense satisfaction? What. Long-term goals are derived from the vision of the person. according to you. These goals can be determined by answering the following questions:
Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to a specific geographical location? Besides monetary gain. 3. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life?
Poor work ethics Lack of discipline Lack of motivation Indecisiveness Weak interpersonal skills Weak leadership skills Weak technical knowledge Poor rating in educational qualification Lack of job-specific knowledge Lack of goals
5. 2. To prepare a self-improvement plan. which job or position would you like to attain? In your past. List your strengths.No. as shown: S. what do you want most from your job? If you were granted a wish.
List the minimum standard of performance that your prospective spouse should achieve. She also wishes to improve upon her people-handling skills because she gets irritated with people with poor work ethics and lack of discipline. He should have good leadership qualities. Similarly. 9. 6. He should always exude high energy levels. she tends to ignore her health care routine and this results in fatigue and depression. What type of people irritate you? List the moral values that you abide by.Tech. He should preferably be an M.S. How do your seniors and colleagues describe you? How do you respond to critical feedback? Describe your most prized possession. What impression do you want people to have about you? What kind of work do you like to do?
After answering these questions. However. You can create your personal word portrait by answering the following questions: 1. He should be an avid reader and should constantly update himself with new technologies. you can create a word portrait of your prospective life partner by answering the following questions: 11. What are your hobbies? What are your strengths and weaknesses? List your special skills and abilities. which talks about pursuing one’s dreams. 15. List negative personality traits that you don't want your spouse to have. Besides working hard. He should aim for a peaceful and prosperous life. He should always work towards building healthy professional and personal relationships. 13. What minimum educational qualification should he/she possess? What special skills or abilities should he/she possess? What personal growth efforts should he/she be making? What professional growth efforts should he/she be making? What should be his/her aim in life?
Based on the answers given. 14. She works as a manager in an organization. 8. If you are single. 12.
Weaknesses Weak technical knowledge Low-energy level
Action Plan Will join weekend classes to update self with the latest technologies Will follow a proper health care routine and will actively participate in sport activities
6.No. She works hard and is known as a motivating team player. describe yourself as well as your prospective life partner. A sample portrait is given below: Donna Bard is a kind hearted and honest girl. he should enjoy participating in sports activities. Donna has prepared the following word portrait to describe her ideal spouse: He should lead a disciplined life with strong work and moral ethics. 18. she accepts it gracefully and works towards removing her weaknesses. and should have strong management skills.
Coordinator Guide – Personality Development Programme . She always strives to improve. She is disciplined and loyal towards her work. She gets inspired by reading 'The Alchemist'. If any feedback for improvement is given to her. Ans. 7. 3. 10. 16. 5. 4. 2. 17. 19. 4. prepare a portrait. 20. 5. What hobbies and interests should your prospective life partner have? What kind of approach he/she should have towards society? List the desired strengths he/she should possess.II 8
start with discussing the screening and selection procedure. trainings taken. Ask the students to prepare a list of factors that they will consider when seeking a job opportunity. ask the students to assess the job opportunity on the basis of the 15 factors mentioned in the ‘Analyzing the Job Opportunity’ topic. skills. This exercise will help the students assess their personality. Tell them to have complete knowledge of all the information given in the bio-data because that will form the basis of discussion during the interview. it is very important for them to analyze the job opportunity. Ask the students to go through the list and categorize each quality either as their capability or as their shortcoming.
Coordinator Guide – Personality Development Programme . you can take the following approach:
Initiate a classroom discussion by explaining the importance of self evaluation and preparation to perform better in an interview.II 9
. The bio-data is the most important document in the interview. After this exercise. the students have learned to:
Identify the job requirements Prepare for the interview Participate in the interview Recapitulate the interview Identify the typical questions asked in the interview Assess their job personality
Focus Areas To conduct this session. Tell the students about the importance of recapitulating the entire interview and making notes of their positive and negative aspects of performance. you can tell the students about the different types of interviews that are conducted.Chapter Two Objectives In this chapter. and abilities. Tell the students that it helps to know the various characteristics of interviewers. the students will get to know which of the desirable qualities they possess and which of the qualities they need to work upon. as given in the additional inputs section.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Analyzing the Job Opportunity Ask the students to summarize the results of the self assessment and job planning analysis done in the previous session. values. To do this analysis. They should also make a list of their extra-curricular activities and hobbies and mention them in their bio-data. Ask the students to make a list of all the educational qualifications. projects. Describe the various characteristics of interviewers and the various disciplinary factors that the students should keep in mind while appearing for the interview. and special achievements as mentioned in their bio-data. Tell the students that to target a suitable job. Give the students a list of desirable qualities that organizations look for. To prepare students for the interview. Tell the students that before they apply for any job. This information is provided for you in the additional inputs section. At this point. it is necessary to analyze the job opportunity and ensure that it matches their expectations. which is common in all the organizations.
Relax! Don't rush through the interview. as shown: Expected Factors 1. Job safety 11. After all the students have selected at least one job opportunity. Location 6. Any news-making issue in the past 9. Then. look at their self assessment and career planning analysis. Keep your hands on your lap. Number of employees 5. and discuss the same with their friends. If the students find that the information provided in the job opportunity article is not sufficient with regard to the factors given in the table.
Coordinator Guide – Personality Development Programme . ask them to select the job opportunity they think will match their expectations. Competitors 8. Qualities required 13.Provide the students with a list of the most common factors that should be taken into consideration when seeking a job opportunity. Instruct the students to draw a table with two columns. Give a formal smile. Future plans of the company 7. tell them to fill in the information in front of the respective factor in the table. Products and services 3. Annual turnover 4. Tips on Body language During an interview. Type of work 12. ask them to refer to the company's website and brochures to gather more information. Maintain regular. Promotion prospects Provided Factors
Ask the students to study the latest issues of industry-specific magazines or newspapers for information regarding available job opportunities. Mirror the interviewer's techniques. Agreement contract/service bond 15. Background of the company 2. Ask such students to select another job opportunity article and repeat the exercise. Give students time to research all information. Others may find that the job opportunity does not seem to match their expectations. attentive eye contact. At the end of this exercise. Sit straight and alert. students who have been able to tap the job opportunity of their choice will be happy with the outcome. always remember to:
Shake hands firmly with the interviewer. Then. Remuneration/perks 14. ask them to assess it keeping in mind the 15 factors given to them. Position offered 10.II 10
Can serve as a platform to check validity of information in the resume. Is conducted over the phone line by using a microphone. May be conducted for candidates residing in a different country or at distant locations. Is an interview between one interviewee and a panel of two or more interviewers. The various types of interviews are:
A one-on-one interview:
• • • •
Is an interview between the interviewee and one interviewer. Is usually conducted by the government or large organizations. Is usually used to screen interviewees. Could involve walk-in interviews. Involves direct assessment of the interviewee by the interviewer. depending on the factors such as the job profile. Involves presentations by companies who want to recruit the students. Is conducted by companies at the campuses of various colleges and universities. Requires participants to appear for selection tests. Usually involves each interviewer targeting a particular aspect of the interviewee's skills.
A board interview:
• • • • • •
A rotational interview:
• • •
A walk-in interview:
A phone interview:
• • • • •
A video interview:
• • •
A campus interview:
• • • •
Coordinator Guide – Personality Development Programme . Is a convenient and speedy method of recruitment. a psychologist in the interviewer panel. Features a selection process that is based on the collective input of several people. and occasionally. The number of interviewers may vary. a video camera. Provides an interviewee several chances to present his/her abilities and skill set.Types of Interviews Different types of interviews are used in different situations. and the cost that the organization wants to incur on the interview process. and special software. the time available. managers. Is cost-efficient and less time-consuming. Is usually used to screen interviewees. an on-the-job specialist. Involves questions that are asked on the area or field each interviewer represents. Has a fixed evaluation scheme to assess the interviewees. Is conducted over the phone. Has personnel representatives. Is an interview of a candidate by different interviewers separately. Involves questions that are often framed beforehand. Can be held for all posts and for all levels. Has a set of fixed questions for all interviewees.II 11
. May be scheduled or unscheduled.
Prepare a good bio-data of yourself. Name of the post 2. Telephone numbers : 0129 .permanent : 410. Father's name 9.Solutions to Chapter Two Questions 1. Address .co.
Here is a sample bio-data: Bio-Data 1. Use terms and phrases relevant to the industry.24
First First First
Coordinator Guide – Personality Development Programme .Tech % Marks Class
1. Ans. Add a cover letter or note mentioning the code number and other details specified in the advertisement. 21-D.in : Mr. No.M. Passed AISSCE AISSE B. The following guidelines needs to be followed while designing a bio-data:
Avoid spelling and typing errors. 14. Occupation 10.Engg. Date of birth. 2. 24 : 410. Faridabad D. Academic qualifications Sl. Address . Marital status 11.V. E-mail ID 8. Faridabad M. Period From to : raovinay10@yahoo. 3. Surya Apartments. 21-D. Faridabad (HR) 6. Use simple and concise sentences.
1995-96 1997-98 1998-2002
Vidya Mandir 15-A.S. Limit the bio-data to two pages. Age 4.1981.A.3092391 7.present : Software Engineer : Vinay Yadav : 10. Name 3. Surya Apartments. Faridabad (HR) 5.V.66 78. College Ambala. Give a consistent and symmetrical look.
81.10. D.II 12
. Yadav : Software Developer : Single : Institution/ Place Degree/ Exam.2 65.
13. The topics can range from current events to technical topics. such as: Why did you choose this particular project?
What are its practical applications?
Practical training: Prepare a brief write-up on the training you have undergone. such as writing a technical paper or participating in seminars and technical competitions. such as ‘Role of JAVA in the Internet’. Personal attainments/distinctions
: Organized technical fests and seminars. you need to consider the following factors:
Academic preparation: List down all the academic qualifications mentioned in your bio-data and ensure that you are comfortable discussing about those qualifications. No. Professional skills 16. organizations ask candidates to discuss a specific topic among themselves. Rehearse the presentation of your project work and practice the answers to the common questions pertaining to the project work. In addition. 20.12. and always mention if you have contributed to the advancement of any application during your training session. and an answer as to why you chose this topic. language tests.
Coordinator Guide – Personality Development Programme . References
14.000/. Work experience: Sl.II 13
2. Personal interview: To prepare for a personal interview round. Project work preparation: Most organizations focus on project work because it reflects your own work. Period From To Oct 2003 till date Oct 2002 to Oct 2003 Organization Designation Last Salary Drawn
1. Getting familiar with the interview process: The interview process followed in most of the organizations consists of three rounds:
Preliminary written tests: This includes IQ tests. such as RDBMS and Operating Systems. You can practice group discussions with your friends and improve upon your communication skills. 2.pm Rs. Special attainments: List down all your special achievements. aptitude tests. and technical knowledge tests.
15. : Available on request. Won the first prize in technical writing. Prepare a brief description of your favorite subject or topic. and System Analysis and Design (SAD). and discuss them during your interview.
Technologies Systems Smart Developers
S/W Developer Technical Writer
Rs. Here is a plan to prepare for an interview for a software engineer's post: 1. list down your learnings. Group discussions: In the group discussion round. Ans. 10. logical reasoning tests. Extra-curricular activities
: Played cricket at the university level. You can prepare for the preliminary written tests by using books that contain sample tests. Oracle. Briefly write out a preparation plan for an interview for a software engineer's post. and ‘Comparing Poseidon and Rational Rose as Modeling Tools for S/W Systems’.
and System Analysis and Design (SAD)
Interpersonal skills: Example: Communication skills Coordinating skills Negotiation skills Skills related to the job: Example: C. developing.II 14
. Prepare a list of your strengths and weaknesses. Chemistry. and maintaining the software system. A software professional may possess any of the following traits:
Ability to analyze situations Self confidence Articulateness Creativity in developing new concepts Proactiveness Ethicalness Desire to excel Reliability Ambition Communication skills Past achievements
Some of the weaknesses that should be overcome by software professionals are as follows: Weak analyzing skills Lack of career plans and goals No emphasis on growth prospects Lack of specific technical knowledge Over ambitious Immature and dishonest Lack of leadership qualities Poor communication skills Lack of past achievements No desire to achieve or excel
Coordinator Guide – Personality Development Programme . C++. Ans. Ans. List your qualifications and skills that will help you get selected for a job. Maths College: B. The qualifications and skills that will help you get selected for a job are:
Educational Knowledge: Example: School: AISSE in Physics.3. Leadership quality : Handling different projects related to software systems. Principal accomplishments : Modeling.Tech
Job Knowledge: Example: Principal responsibilities : Designing a software system and writing code for modules of the software system. Oracle.
3 years of experience as a S/W developer. Oracle. Ambala. and maintaining the software system. Identify an appropriate career goal for yourself by matching your qualities to the job. Responsible for making high-quality software systems. Maths : B. Engineering College. : Designing a software system and writing code for different modules of the software system.
Based on the above-mentioned qualities. Introduce yourself. My name is Vinay Yadav and I am a software developer with Technologies System. I believe strongly in values like honesty and hard work. : Managing different projects related to software systems. giving comprehensive information about yourself within two minutes.II 15
. I have been brought up in a atmosphere where discipline and respect for elders is a way of life. developing.
: Ability to analyze situations. C++. Ans.Tech. Chemistry. Creative in developing new concepts Pro-active Desire to excel Reliable and ambitious Good communication skills Good coordinating skills Good negotiation skills
Skills related to job
: C. Vinay plans to become a project manager in the next two to three years.
Coordinator Guide – Personality Development Programme . and I am aspiring to do an M. from M. Ans. : Modeling.Tech. Assume that Vinay possesses the following qualities:
Educational Qualities: School College Professional Qualities: Professional experience Principal responsibilities Principal accomplishments Leadership qualities
: AISSE in Physics.M. Vinay has identified a goal for his professional life. I have done B.Tech : 1 year of experience as a technical writer. Because he has a strong technical experience and good interpersonal skills. and System Analysis and Design (SAD).
6. Handling a team of seven software professionals.5. I am a person with a high degree of integrity and team spirit.
they can answer all the questions and can overcome any obstacle. Obstacles can occur due to the lack of any desirable quality or if the candidate shows stress during the interview. and they should learn from such experiences. They should follow a philosophical approach and start thinking of the next job opportunity. The questions can be related to their educational qualifications. ask the students to practice mock interviews with their friends.II 16
. if they interact with the fellow candidates. ask them to get the summarized results of their self assessment and career planning analysis with them.Chapter Three Objectives In this chapter. Explain to the students that if they are well prepared. Before the students give a mock interview. and the various interpersonal and job-related skills mentioned in the bio-data. and they may not have answers to all the questions.
Releasing Stress by Giving Mock Interviews To decrease the stress level in the students' minds. Explain to the students that failure in an interview should not dampen their spirits. Discuss the ways by which the students can release stress. you can take the following approach:
Initiate a classroom discussion by explaining the importance of managing stress when appearing for an interview. They will feel light and enthusiastic.
Coordinator Guide – Personality Development Programme . Tell the students to make a note of all the positive and negative aspects of the interview and work on the negative aspects for the next opportunity. Tell the students that they can perform better in an interview by listing down all the possible questions and obstacles that can occur during the interview. the students have learned to:
Handle stress during job interviews Participate in interviews with confidence Use stress situations as motivating factors
Focus Areas To conduct this session. They also have their own set of strengths and weaknesses. it will help divert their minds away from the stress and nervousness. such as by giving mock interviews. In addition. Explain to the students that the other candidates appearing for the interview are also like them. professional experiences.
Eye contact level 25. The use of appropriate greetings His/her handshake His/her smile
4. Clarity of introduction 13. His/her resume 22. His/her posture 16. Ability to use suitable closings 37. Leaving on a positive note Positive Aspects
Coordinator Guide – Personality Development Programme . Clarity of answers 31. Promptness while answering 34. His/her dress 19.
10. Confidence level 28.The students can take care of the various disciplinary factors and the characteristic profiles of interviewers by giving mock interviews. The students can be evaluated against the following parameters:
Instructor feedback How would you rate the interviewee on:
. 7. His/her listening skills 40.
Tell the students that they should rate the statements according to how they actually feel and not according to the image they may want to portray to others. 26.
Coordinator Guide – Personality Development Programme . 24. 22. to be used if the students absolutely identify with the corresponding statement. For example. I feel insecure and anxious about my future.No. Is the candidate capable of doing the job and does he or she have the required skill set? What is the motivation level of the candidate? What interests the candidate in this particular job? Is the candidate stable? How easily can this candidate gel with the other employees? Is this candidate friendly in nature?
Inform the students that throughout the interview process. I am apprehensive in handling responsibility. and failures. I am extremely impatient and get easily frustrated. Tell the students that they can rate each statement by entering the number in the respective rating column. I find my life unfulfilling and meaningless. to be used if the students strongly disagree with the statement. ask the students if they are feeling more comfortable facing the interviewer. I blame myself for my mistakes.After the mock interviews. Tell the students that by judging their team building and coordinating skills. This will help them assess their actual stress level. You can ask the students to assess the various reasons of stress and evaluate the stress level by using the Personal Stress Index (PSI). I feel a compulsive need to prove my worth. they should also know about the questions that the interview committee may consider. they will be judged on the points given above. they need to rate each statement from 0 to 4. I wish for immediate appreciation and recognition. 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 Statement I get irritated by the interviewer's undesirable attitude. Accordingly. Present those statements in a tabular form and ask the students to rate each statement based on their preferences. to 0. Give the students some statements that convey the behavior pattern of a person in a given condition. as shown: Personal Stress Index S. the interview committee will be able to determine if the candidates can work cordially. consider the following questions: 21.II 18
. 23. The ratings vary from 4. This analysis will help in reducing the stress level and the students will be more comfortable when appearing for an interview. Ask the students to create a table with seven columns. defeats. Tell the students that besides knowing about the possible questions that can be asked during the interview. The body language of the students will tell the interview committee about their nature and motivation level. Their bio-data and the discussion on the facts given in the bio-data will help the interviewer assess their capabilities. 25. I am very critical of any displeasing behavior around me. The interviewer will ask the reason for leaving the previous job from the candidate to assess the candidate's interest in the current job and stability. I feel anxious about undertaking new endeavors. Stress Level Evaluation Different students might have different reasons for being under stress when appearing for an interview.
and a PSI between 20 and 40 indicates that the students need to be counseled.
Coordinator Guide – Personality Development Programme .After the students have completed grading the statements. A PSI between 10 and 20 indicates a favorable level. A PSI of 5 or less indicates an exceptionally low level of stress.II 19
. Keep the scores of the students confidential and create an appropriate action plan for each student. ask them to add the ratings given to the 10 statements.
They should achieve all the objectives given in their first assignment and should not offer excuses for not doing any part of the assignment. In addition. They should be extra careful when interacting with others and handling a new project. Warn the students that the inputs or suggestions for the values. discuss with them the evaluation process and then disclose the name of the best student. Arrive at the assigned time and report to the concerned person. Such suggestions should be given only after prior consultation with seniors and colleagues. Ask them to effectively make use of their communication skills to build a good rapport with their colleagues. Explore the building and find out the location of various departments and facilities. This will give them an impressive start and enable them to rise faster in their careers. Introduce yourself and engage in conversation with them. this attitude gets rubbed off on their colleagues. give the students an assignment and ask them to complete it in a particular time. Do not make unsolicited comments and avoid politically incorrect language and humor.
Overachieving the Targets Tell the students that they will be observed closely the first few days. They should try to know more about the parameters to evaluate performance and behavior. Wear a smile. such as: S. Parameter 1 2 3 4 5
Coordinator Guide – Personality Development Programme . and protocol. Familiarize yourself with the new surroundings. Do not hesitate to ask questions. After they have completed the assignment.Chapter Four Objectives In this chapter. Observe the students while they work on their respective assignments. If they are full of enthusiasm. Explain to the students the positive effects of being enthusiastic. Ask if there is an official manual that provides such details. Look confident and feel comfortable. The first day is usually about fulfilling certain formalities and getting familiar with the new surroundings. Familiarize yourself with the people who are introduced to you. Tell the students that they should get to know about all the aspects of the organization in the first few days because there will be little work pressure. rules. Enquire about the generally accepted and followed practices of the office from your colleagues or the HR department. it always helps if they know what to expect throughout the day and how to conduct themselves. Provide the students with the tips given in the ‘Enthusiastic Team Player’ topic in the Additional Inputs section. the canteen. they will be able to get along with their colleagues easily.No. general practices.II 20
. On the first day at work:
Be punctual and report on time. Instruct the students that they should not hesitate to give inputs regarding the existing projects. Be careful about what you say. Provide them with the tips given in the Additional Inputs section. They should attain the knowledge regarding performance evaluation and about the various projects in the organization. and regulations of the organization should be kept reserved for a proper opportunity. you can take the following approach:
Initiate a classroom session by discussing with the students how they should spend their first day in office. the students have learned to:
Identify tips for performing well in their first assignment Identify techniques for suggesting changes in their organization
Focus Areas To conduct this session. Use formal language. such as the restroom. they need to follow the hierarchy protocol.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Tips for Smooth Handling of the First Day at Work Tell the students that on the first day at work. Feel secure and positive. and the coffee machine. Clarify any doubts and seek information from your new colleagues or the HR personnel. Show them a sample evaluation sheet (where 5 is the most ideal rating and 1 is the least ideal rating). However. Explain to the students the importance of giving their best in the first assignment. For this. This is because a favorable first impression can lead to several good opportunities. There is usually not much work to be done on the very first day. Find out about the organization's rules and regulations.
Ask the students to list down situations where they may not feel confident. Stay healthy and fit.
Solutions to Chapter Four Questions 1. Recognize all of your accomplishments and make a list of them. Short-term professional goals refer to the goals to be achieved within a span of two to three years. If they wish to secure a rating of five.
Tell the students that they will be able to maintain their level of confidence and enthusiasm after following these tips. team participation. Keep learning new things to boost your confidence. Think positive and talk positive. they will be considered for new and challenging assignments if they show a high degree of enthusiasm and willingness to participate in all team activities. Present yourself in a dignified manner and always wear a smile Accept the fact that you cannot please everyone all the time.II 21
. Would they have performed better if they had been aware of these parameters? Tell the students that it is necessary to know about the evaluation procedure to perform better. Enthusiastic Team Player To create a good impression in an organization. List out your short-term and long-term goals in your professional life. they should try to overachieve the targets and improve upon their past performances. Pamper yourself. Appreciate your qualities and be proud of them. Explain to the students that their behavior. Therefore. Believe in prayers. In addition. they should not concentrate on only achieving the explicit targets. Presence of team spirit will enable them to accomplish their project and organizational goals. and extra efforts also affect their rating. Do not take feedback on your projects personally. The list of statements is as follows:
Get your priorities straight. It affects your personal and professional life. Ans. give them the list of tips that will help them overcome their problem.1 2 3 4 5 6
Adherence to time Adherence to quality Adherence to guidelines Discipline Participation Extra Efforts
Ask the students if they had considered these parameters when doing the assignment. the client perceives the organization to be reliable and ready for tough assignments. tell the students that it is not enough to simply achieve the targets. These goals can be derived after considering the satisfaction level (by saying 'Yes' or 'No') related to the following elements:
Desired position Justified Salary Learning opportunities Job Security Preferred working conditions
Coordinator Guide – Personality Development Programme . These things need not necessarily be related to your job. This is because the lack of confidence in one area influences the other area. Exhibit what you do best and teach it to others. Tell them that the tips apply to all situations. they should simply find clues to their problems with the help of these tips. Do not underestimate yourself. new employees should strike a good rapport with their seniors and team members. Make a list of your qualities. Tell them that the situations can be personal or professional. After they have written the situations. Always try to help others. In addition. If the employees are enthusiastic. Accept feedback with a positive attitude. If they feel low.
your professional satisfaction level is low and you should look forward to improving your job conditions. what do you want most from your job? If you were granted a wish. After you have identified your short-term and long-term goals.If you have responded with a 'Yes' to most of these elements. Ans. Long-term goals can be determined by answering the following questions:
Which position would you like to attain after five years? Which field of work do you wish to explore in the future? Do you prefer to relocate to any specific geographical location? Besides monetary gain. is success or failure? Which accomplishment determines a person's progress? How competent are you to overcome your current weaknesses? What is your aim in life?
2. which job or position would you like to attain? In your past. You can also explore the opportunities wherein you are able to increase the level of satisfaction in a span of two to three years. according to you. make an action plan to achieve these goals.II 22
. You can create your action plan by filling up the following table: What I Plan to do How I Plan to do When I Plan to do Possible Obstacles Plan to remove obstacles
Action 1 Action 2 Action 3
Coordinator Guide – Personality Development Programme . Long-term goals are derived from the vision of the person. you are satisfied with your current position and you should look forward to achieve your long-term professional goals. Prepare an action plan to achieve your goals. which achievement has given you immense satisfaction? What. If you have responded with a ‘No’ to most of these elements. Long-term professional goals refer to the goals to be achieved after at least five years.
Working on similar types of project again and again. Heavy competition. 38. 33. Always be ready for any opportunity and make sure to give your best performance. Acquire a position of a senior software engineer or a team leader. 40. Always support your team members and cooperate with them. 35. Good leadership qualities to be identified. The time span can be mentioned as follows: 32. 43. Build a bond of trust and understanding with your team members. 45. course.
3. Write this list in the column 'How I plan to do.II 23
. 29. raise the issue in an appropriate manner. 46. Make efforts to get noticed in your team.
After you have identified the obstacles. Ans. Start making your list of accomplishments and start working on the list of shortcomings. 44. Time span already given. You can use the following strategy to make a good first impression:
Utilize your first day in office in getting familiar with your colleagues and the office environment. Lack of time to enroll for the course and to study. Be ready to take on new challenges.' The list can be as follows: 27. Acquire a Master's degree in Technology. The list of obstacles can be as follows: 37. Devote two to three hours in a week for studying.Tech.
Coordinator Guide – Personality Development Programme . If possible. Remain in the current office for the next three to four years. if you have joined an organization as a software developer want to become a project manager. Take the long pending leaves and get yourself enrolled for the M. 30. Write the respective deadlines in the column 'When I plan to do'. Ask your project manager to give you a chance to work in projects that involve new technologies. 36. make a plan to remove them and start working as per the plan. Try to collect all the information related to your organization and understand the atmosphere of the organization. Take your first assignment very seriously and deliver your best. 34. Learn about the new technologies.
Now. 31. Always appear enthusiastic and full of confidence. Family planning to relocate. In the next three years. Start handling two teams simultaneously. Make efforts to get noticed by always appearing confident and enthusiastic. You can plan to remove your respective obstacles as follows: 42. list the possible obstacles against each point. Take extra measures to perform better in your first assignment because it will help form a favorable first impression. Represent yourself as an enthusiastic and confident person. study with a friend who is doing the same course. In the next three years. allocate a deadline for each activity. Ask your team members and seniors about the performance evaluation procedure. If you are not comfortable about a specific aspect about the organization. Plan out a strategy to make a good impression on your first job. Continuous process. This will lead you and your team towards success.For example.' Then. make a list of things to be done to reach that level. This will help you continuously assess your performance status. 28. 39. write that it in the column 'What I plan to do. 41. Discuss your goals with your family and seek their support. This will reflect on your work and people will want you to work with them. In the next two years.
This will enable them and their team to enjoy their accomplishments. Explain to the students that being physically fit will help them maintain good health and perform optimally.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Setting the Priorities Lack of performance does not necessarily mean lack of knowledge. Tell the students that they can utilize their skills and abilities if they know how to recognize their talent. Adherence to commitments always boosts confidence. Inform the students that they should not keep unrealistic targets because it might result in setbacks. urgent. Urgent work needs immediate attention and provides less time for execution. students should prioritize their tasks. Urgent work need not be important. Any delay will result in loss of energy and enthusiasm. however. Tell the students that they should always fulfill their commitments. students need to work towards meeting the deadlines by increasing the energy levels of themselves and of their team. can become urgent after some time. ask them if they are utilizing all their skills and abilities. They should be practical and reasonable while planning their work. Help the students differentiate between important and urgent work by asking them to place their tasks in the appropriate box in the matrix shown below: Urgent Important Managing the ongoing crisis Completing the deadline-driven projects Not Urgent Future prevention of crisis Building relationships
Coordinator Guide – Personality Development Programme . You may have complete knowledge of a task. ask them to prioritize in order of execution. It is a good practice to remember your achievements and accomplishments more often to bring positive energy in you. if not managed properly. advertising this belief will help in creating a positive environment around you. you can take the following approach:
Initiate a classroom session by asking the students to list their skills and capabilities. but need to be performed in the future. Explain the difference between important and urgent work. Therefore. not important. Again. thereby ignoring the important ones. After they have made the list. In addition. This will help them be enthusiastic and increase their confidence level. ask the students to take the list of important tasks again and tell them to categorize them as urgent and not urgent. In addition. or not urgent. They will stay active and full of energy throughout the day. On the other hand. even after investing all their energy. If a deadline has not been given for an assignment. It is necessary to think well about yourself if you want others to think well about you. Discuss the tips covered in the ‘Physical Fitness’ topic of the Additional Inputs section. Therefore. This can cause self doubt and depression. they should set their own deadline and work towards achieving it. the students have learned to:
Identify the importance of physical fitness Identify the importance of a positive attitude Set priorities Make commitments Be pragmatic
Focus Areas To conduct this session. Ask the students to list all the important tasks that they need to do on a daily or weekly basis. lack of time can result in poor performance. it is important to manage the various tasks and complete them within the specified time. To accomplish their tasks efficiently. ask them to list other tasks that might not be important. a person should categorize it as important. Tell the students that they should always have positive attitude and should always work towards bringing positive energy in their personal and professional lives. their performance goes down and they feel depressed because they could not complete the important work. Tell the students to keep the final list with them for future reference. Now. one should take care to complete all urgent work on time.II 24
.Chapter Five Objectives In this chapter. Then. Tell the students that planning should immediately be followed by implementation. To manage a task. As a result. A person in depression and with a negative attitude will rarely be able to use his or her positive qualities. Tell the students that many professionals are never able to achieve success in life because they put all their energy in completing the tasks that are urgent. important work.
ask the students to list the various physical problems they face while working. they will be full of life and vitality. Do not skip meals. This will help you remain organized.
Tell the students that they can take care of themselves if they follow these health tips. He sets realistic goals. and consult a dietician for further guidance. they will be able to manage their responsibilities in the specified time. Physical Fitness It is not possible to utilize your full potential if your body does not permit you to do so. Admire yourself. This will help in boosting your confidence on a regular basis. They will have a clear idea of the high-priority tasks that need to be performed before the low-priority tasks. Few get the time to exercise or play a physical sport. When we talk about education and profession. Taking the stairs instead of the lift and indulging in rotation exercises while sitting on your workstation will increase your blood circulation and refresh your energies. In addition. Besides being assessed on your educational and professional standards by others.
2. How do you propose to overcome the deficient potentials? Ans. Ans. we emphasize on improving on our educational qualifications and professional qualities because these parameters form the basis of assessment for any person. List out your qualities among the potentials given in this module.
Coordinator Guide – Personality Development Programme . John makes commitments and works sincerely towards meeting the deadlines. Make a list of all the tasks. This will help them accept new challenges and perform better. Making commitments: After setting the priorities. The appreciation and encouragement act as motivators and increase his potential. Taking 10 deep breaths 3 times a day will enhance your thinking power because more oxygen is transferred to your brain. feed your soul with beautiful thoughts and scenes to rejuvenate your spirits. positive attitude. This enables him to accomplish the tasks in a proper manner and within the specified time. John needs to work on the following aspects:
Lack of physical fitness routine: He tends to ignore the aspect of physical fitness because he spends long hours in office. This process will help them assess their real potential. Entertain your spirit. In addition. Give the students the following list of tips. Follow healthy eating habits. assess yourself and list down the good qualities that you possess.II 25
. It also enables you to relax your nerves. However. factors such as enthusiasm. You can do this exercise anywhere and at any time of the day. The result will be surprising because most of the students will realize that they have not gone for a health check for years. and physical fitness should also be recognized. most of us tend to ignore the beauty around us. Tell the students that if they are healthy. it will reduce the tension of remembering the tasks to be done and eliminate the risk of missing any important work. After a hard day at work and going through several daily chores. Now.Recognizing new opportunities Planning Not Important Making calls Checking mails Attending meetings Popular activities Phone calls Mails Time wasters Pleasant activities
After the students have categorized their tasks. Once in a week. Setting priorities with practical approach: John sets his priorities before starting any work. Following is a sample list of qualities possessed by John:
Positive attitude: John always looks at things with a positive attitude and keeps track of all the appreciation and encouragement given to him. Ask the students to describe their health care routine. ask them to write the last time they went for a health check. Many people tend to ignore these factors. have an organic fruit everyday. This beauty can be the nature or some good work going on in your neighborhood. This list will help them remain healthy and active while coping with a busy work schedule:
Take 10 deep breaths.
Solutions to Chapter Five Questions 1. Perform small exercises.
To ensure success.II 26
Time gap between planning and execution of project: John tends to delay the execution of planned projects.
Coordinator Guide – Personality Development Programme . This results in loss of energy and enthusiasm. he will share the schedule with his team members and his seniors. He will ensure that all projects are executed on time. set up a fitness routine. This will help increase his physical fitness.
John can take the following steps to overcome his weaknesses:
He will consult the physical trainer. and follow it regularly.
These behavior patterns include saying 'No' to the work elements that are not included in their responsibilities and will not be measured when assessing their performance. and then state the various guidelines that can be followed for effective time management. you can take the following approach:
Initiate a classroom discussion by explaining the importance of time management in the students’ personal and professional lives. She makes sure to spend time with her family and friends because she can unwind and get back to work feeling refreshed. If only he could learn how to rule his life instead of allowing other people to rule it. and avoid trying to be perfect in all the tasks undertaken. After discussing the two different personalities. Multitask: Do more than one task at a time. Use 'To Do' lists: 'To Do' lists prevent you from forgetting to complete or start some work at a certain time. avoid delaying task execution. and popular person. In addition. However. Tell the students that they will always meet their deadlines and be ready to take on new assignments if they are able to manage their time well.
Coordinator Guide – Personality Development Programme . she is completely down-to-earth and unassuming. Ask the students to make a list of tasks that they do in a day. Tell the students that they should maintain a time log.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Guidelines and Benefits of Time Management Mr NeverNo is a talented individual. His colleagues flock to his workstation because it is a good place to hang out. without becoming distracted. and pays attention to smallest of details. the students have learned to:
Identify useful tips to manage time effectively Create a time management schedule Assess their time management ability
Focus Areas To conduct this session. He is always asked to participate in company activities not only because he is good at these activities but also because he is willing to put in extra hours. Work only on those tasks that cannot be delegated. By doing this exercise regularly. Inform them about the various behavior patterns that can be followed to utilize time in a better manner. At the end of the day. he does not really like doing extra work. they will be able to assess whether they have utilized the time well. they can use ‘To do’ lists.Chapter Six Objectives In this chapter. she plans for the known and the unknown. He does not have time to pursue his hobbies and interests because he is in office during most weekends. You should keep referring to them during the day. Failing to plan is equivalent to planning to fail. Refer to the Additional Inputs section to get information on the ‘To do’ lists. if any. Then. wherein they can write all the tasks to be done and allocate time based on the nature of the work. you can monitor the amount of time you spend on doing tasks. To create this list. He would rather suffer himself than let his image suffer. He is not climbing up the corporate ladder even after three years in the organization. By listing the activities performed in a day and the time spent on each activity. They also help you prioritize tasks.II 27
. they should calculate the amount of time spent on completing those tasks and analyze if the estimated time was more than the actual time taken. Discuss the two different personalities talked about in the ‘Guidelines and Benefits of Time Management’ topic in the Additional Inputs section. They should maintain the time log on a daily or weekly basis. tell the students to adhere to the following guidelines to manage time effectively:
Plan and organize: Take out time for planning and organizing. successful. prioritizing. At the same time. ask them to prioritize the tasks and allocate a time period for each task. they will not feel frustrated if they cannot complete specific tasks. He diligently responds to all the forwarded mails from friends and colleagues. Ms Balanced is a smart. and taking sufficient breaks when performing a lengthy task. they might realize that the time spent on making phone calls and checking mails may be reduced and utilized for more important tasks. if you can do so. You can ask the students to use the format for time sheets given in the additional inputs section. This ensures that you are in a better position to manage the day ahead. After reviewing the daily time log for four to five days. which could otherwise throw work out of gear. Every day. Use time sheets: Time sheets can be analyzed to find ways for saving time. it is just that he cannot say ‘No'. committed. Delegate work to others: Identify tasks that can be delegated. Tell the students that they can follow several tips to manage their time better. She helps people around her and nurtures them because she believes in their potential. Maintaining a time log will enable them to assess their pattern and identify their problem areas. such as planning.
Prioritize all your tasks. There are two types of 'To Do' lists:
Daily To Do list Running To Do list
To use a 'To Do' list effectively: Make a list of the tasks that you have to do. This puts you in control. Update the list constantly. Handle interruptions well: When planning your activities. and friends: Time management helps you restore the balance between work and leisure hours. Deadlines being met consistently: By prioritizing tasks and organizing schedules.II 28
. To Do Lists A 'To Do' list is an action plan for the tasks that have to be done during a specific day. Learn to say 'No': Saying 'No' becomes easier when you realize that your priorities are more important than anything else.
Conquer procrastination: To avoid procrastination. Therefore. Reduction of stress: Effective time management ensures that you are more organized and are able to unclutter your mind. Always plan for less than 100 percent of your time. More time for family. Allocate time for pending tasks. 'To Do' lists and time sheets are the tools that you use to manage time. you do not feel stressed. you can make sure that deadlines are met regularly.
Coordinator Guide – Personality Development Programme .
Tools for Effective Time Management Effective time management includes organizing and prioritizing your tasks. Plan for tasks that have deadlines. hobbies.
Tell the students that effective time management results in:
Ability to control one's activities: Effective time management helps you prioritize and organize your activities. divide a task into a number of smaller tasks and start doing them one by one. Higher production and efficiency: Effective time management includes smart goal-setting techniques that help you increase your productivity. assign some time for interruptions. Do not plan for 100 percent of your time.
You can ask the students to use the following 'To Do' list:
Time Sheets A time sheet is a blank table that has hours marked for a day. 2. List your activities for a week or a fortnight. Analyze whether your time is being spent usefully. Modify your 'To Do' list suitably
Ask the students to fill the following time sheet according to the instructions given in the class: Time 6 am 7 am 8 am 9 am 10 am 11 am 12 noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm Activities/Tasks
Coordinator Guide – Personality Development Programme . It helps you track your time and analyze whether you are spending your time productively. 3. and use a 'To Do' list to plan your activities.II 29
. Use a time sheet to track your time. To use a time sheet effectively: 1.
For example. There can be many more ideas based on the number and types of tasks listed by the students. Ask students to think of ways to save time and still complete all the tasks for a specific day. It is a continuous process. based on their lifestyle and comfort level. and they can even pay off their bills online while listening to their favorite music. Suggest to the students that the continuous time management process should not tire them. With every change in the daily routine. they can make phone calls while watching television. ask the students to again go through the list of tasks they have planned for a day and then think if any two tasks can be combined. Tell them that they can refer to their personal time management survey form. they should think of innovative ideas to manage time.II 30
. They can prepare their study schedule or think of a project to be submitted while traveling to attend a class. During the weekend. they can watch movies on TV while performing household chores. These new ideas can help them manage time better and improve their performance. As the changes occur in one's personal and professional lives. Now.Time 9 pm 10 pm 11 pm 12 pm 1 am 2 am 3 am 4 am 5 am Combining Several Activities
Managing time is not a once-in-a-week task. Tell the students that. Suggest that the students can also make a list of tasks to be done in a week and can apply the same idea to combine one or more tasks to save time. one should make a mental note of the change and try to manage the schedule accordingly. They should enjoy this activity. they can make a list of points to be discussed in a specific meeting.
Coordinator Guide – Personality Development Programme . the time management schedule also gets altered. The time they have allocated for the necessary tasks to be done every day can be utilized for other tasks also. They can invite their old friends to a social event and can enjoy the social event and chat with their friends. While traveling for office.
Started to initiate a fun activity at work. not all the colleagues were interested in continuing with it on the same day.' A sample time log is shown as follows: S. Skipped lunch for this reason. In addition. specify the result as 'Completed'. 5. In the fourth column. Ans. The first column will contain the serial number. you can analyze that one should set realistic deadlines and should not try to be a perfectionist all the time. however. These activities should be given equal importance. the activities for which one is not answerable to anyone like going to the gym or going out for lunch should not be ignored. suppose the following results are filled in the column against the tasks given: Completed Completed Incomplete Not attended to Not attended to Completed The reason for not being able to complete some of the tasks were: Writing a module took two hours instead of an hour. create a table comprising four columns. the second column will specify the task.No. 6. Prepare a time log for utilizing your time and note down your own reactions to your time management. Worked on the reports and cancelled going to the gym.
Coordinator Guide – Personality Development Programme . 4.II 31
. The module could have completed in an hour. 1. Prepare a time log by listing the tasks to be done in a day. Collected data for making the reports on the team's performance but realized that it will take more than three hours to complete the reports. Engagement/Task Completing a module Organizing a meeting Organizing a fun activity at work Going out for lunch with friends Going to the gym Making reports on the team's performance Allotted time One hour Two hours One hour Two hours Two hours Three hours Results
At the end of the day. and the third column will contain the time allotted for the corresponding task. 3. This delayed the rest of the activities. it took two hours. Based on the result derived. 2. However. 'Incomplete'. therefore. or 'Not attended to. This delayed the subsequent tasks. This resulted in delay in planning and executing the meeting. To create a time log.Solutions to Chapter Six Questions 1. had to work upon another task and this activity got postponed for the next day. You can also prepare a time log to manage your weekly or long-term tasks. The meeting had to be postponed for another hour.
30 Monday System Analysis and Design Discrete Mathematics Break C Programming Language Computer Organization Break Lab session (C Programming Language) Lab Session (PC Software) PC Software Tuesday System Analysis and Design Discrete Mathematics Break Lab session (C Programming Language) Lab Session (PC Software) Break C Programming Language Computer Organization PC Software Wednesday Discrete Mathematics C Programming Language Break System Analysis and Design Computer Organization Break PC Software Thursday Computer Organization System Analysis and Design Break Lab Session (PC Software) Lab Session (C Programming Language) Break PC Software Friday Computer Organization PC Software Break Discrete Mathematics System Analysis and Design Break C Programming Language Lab session (C Programming Language) Lab Session (PC Software)
1. This results in an increased amount of work.00 to 11.30 to 4. to be followed daily for 12 weeks. I tend to take on each and every task that comes my way and am unable to say 'No' to my friends and colleagues.30 to 2. This results in too much of work and effort. This unnecessarily delays the things and affects the complete schedule. Ans.00 Monday Digital Electronics Tuesday Data structures using C Wednesday Digital Electronics Thursday Digital Electronics Friday Data structures using C
Coordinator Guide – Personality Development Programme .30
Lab session (C Programming Language) Lab Session (PC Software)
C Programming Language Discrete Mathematics
3. Instead of making personal targets. Learning to say 'No' will help me save a lot of time. I plan to do the following:
I will have a practical approach towards work and will try to strive for excellence rather than perfection.30 11.II 32
. A time commitment plan for Module 1 of the first semester of MCA. is as follows: Time 9.30 12.00 11. Here is a sample list of weaknesses related to time management:
I try to do each and every task to perfection. both planned and unplanned. I will involve my team members in my work. Prepare a time commitment plan for an MCA semester allocating time for studies in two modules of 16 (12+4) weeks of time. This will help me save time.30 to 1.30 to 3.00 10.30 2.00 to 11.30
A time commitment plan for Module 2 of the first semester of MCA. is as follows: Time 9. irrespective of the requirement.30 to 5.2. Identify your weaknesses related to time management and create a plan to overcome it. to be followed daily for 4 weeks.00 to 10. Ans. I will make team targets.30 to 12. This will help me achieve the targets on time and will enable others to learn and improve upon their performance. I will say 'No' to the tasks that do not contribute to my goals.30
3. I believe in doing everything on my own and do not feel comfortable in delegating tasks to my team members or colleagues.00 to 10.
To overcome my weaknesses.
10.00 to 11.30
Coordinator Guide – Personality Development Programme .00 to 11.II 33
.30 11.30 to 1.00
Information Technology Break Data structures using C Lab session (Data structures using C)
Information Technology Break Lab session (Data structures using C) Digital Electronics
Information Technology Break Lab session (Data structures using C) Data structures using C
Lab session (Data structures using C) Break Data structures using C Information technology
Lab session (Data structures using C) Break Digital Electronics Information technology
11.30 to 12.30
offering arguments. To improve your personality. It includes various aspects of your lifestyle. you should reply through your work. The more knowledge they gain. you should never get defensive. your family and friends can guide you. Suggest that they should gain knowledge by reading content related to their field of work. instead. For this. Tell the students that developing one's personality is an integral part of their professional and personal lives because it helps create a favorable impression. Taking feedback and criticism is an important aspect of personality development because people tend to be depressed and frustrated when taking feedback. Factors such as courage. Absorb genuine feedback: If the reason behind criticism is improvement. and resorting to emotional outbursts will only aggravate the situation. you should learn to stay calm and ignore it. the students have learned to:
Identify the importance of good health and physical appearance Identify the importance of good knowledge and communication skills Identify the importance of self confidence and achievements Identify the importance of professional and personal skills
Focus Areas To conduct this session. you can take the following approach:
Initiate a classroom session by explaining the importance of a good personality. After you have identified the reason. you should work upon it. If the criticism is about behavior or habits. For this. you should look at the possible reason and work on it. If it is out of jealousy. the better their personality will shape up.Chapter Seven Objectives In this chapter. you are in a better position to assess the situation. Take a Tally: Think about the criticism deeply and try to identify if you have been criticized for the same thing more than once.
Coordinator Guide – Personality Development Programme . Irrespective of the kind of feedback. You should always learn from your mistakes. gaining knowledge is futile if the students cannot express themselves properly. There are no specific aspects that determine a personality. If it is a genuine criticism.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Criticism and Feedback Personality is an overall impression that you make on others. you should always be ready for feedback and criticism.II 34
. If more than one person is making a similar comment. They should keep themselves updated with their field of work and current affairs. logical analysis. Raising your voice. Attaining a good personality depends upon various factors. If the reason behind criticism is jealousy. Acknowledge the reason: If the reason behind criticism is competition. you should not react instantly and reply by using harsh words. In addition. Students can use the following ways to accept feedback and criticism gracefully:
Accept your mistakes: If you have made a mistake. Do not react instantly: Reacting instantly to criticism will only show your insecurity. you should learn from your mistakes. However. Ignore specific feedback: Always identify the source of criticism. you should continuously assess your behavior and work on the shortcomings. Use the content given in the ‘Communication Skills’ topic in the Additional Inputs section. Provide the students with the list of problems they can face while communicating with others. they should work upon improving their verbal and nonverbal communication skills. ignore the criticism. admit it instead of giving excuses. If you are calm and composed. Take corrective action: Instead of getting depressed or developing an inferiority complex. and successful experiences can also help in increasing their confidence level. Concentrate on how to gain from the criticism. discuss it at length and get to know about the reason. Giving lame excuses will add up to your negative behavior. Make it a learning experience: There is always something to learn from criticism. you should work upon it and try to improve yourself. Tell the students that they should take up new opportunities and responsibilities with full confidence and should use their good communication skills and knowledge to boost their confidence. ignore it at once and move ahead. they should observe their surroundings and interact with learned people. Tell the students that their personality grows along with them. If a person criticizing you is doing it out of habit or frustration.
The difference between flat and modulated voice is similar to the difference between bland and spicy food. The inability to make an eye contact is regarded as a sign of uncertainty. a person with a positive frame of mind is more comfortable making gestures while communicating.
Verbal communication is based only on voice.
Coordinator Guide – Personality Development Programme . they were unable to induce the dramatic effects like various emotions and sound effects. ask them to list down the problems they faced in both cases. it is necessary to inculcate positive attitude for effective communication. The students should practice voice modulation to depict the emotions properly.
Listeners tend to pay more attention to facial and body expressions. the students were unable to convey the correct meaning of the story. The use ratio of these three factors in any communication is 7%. They can narrate or describe an incident. The students were nervous and felt stiffness in their body when facing the class. it is best conveyed through eye contact. A good vocabulary is necessary for effective speaking. In addition. If they are able to feel the emotions. therefore. Therefore. Ask students to record their voice in isolation. 55% respectively. Here is a list of some of the problems that the students may have faced when recording their narration:
They were unable to make it sound interesting because they had to express themselves only through voice. verbal and nonverbal. Then. The students can use the following tips to improve upon their nonverbal communication:
Use eye contact when communicating. you also need to improve upon your nonverbal communication skills. For this.II 35
. ask the students to narrate the same in front of the class. and language. Therefore. form a list of common problems faced by students. the students should think of the scenario they are depicting and should bring emotions in their body. it is necessary for a person to depict his emotions and feelings effectively through his voice. Use hand and face expressions to enhance the expression of what you are talking about. and. 38%.
Here is a list of some of the problems that the students may have faced when narrating their story in the class:
The students were unable to make eye contact with the rest of the class. Due to the lack of knowledge of vocabulary and grammar.
Communication depends upon three factors: words. If a person wants to convey sincerity in his or her intentions. your verbal communication should be consistent with your body language. There are two types of communication skills. and body language. Based on their reply.To have a good personality. The students should improve upon their vocabulary and grammar to make a good impact on others. nonverbal communication is also an integral part of communication. Because some students were not able to modulate their voice. voice modulation. Now. volume. The following tips will help the students improve upon their verbal communication skills:
When recording. they will be able to express the same. Therefore. Verbal communication skills consist of tone. tone. a person should be knowledgeable and an effective communicator.
they should be of the correct size. Dental hygiene: Brush your teeth regularly. Hair: Hair should be clean and neatly trimmed. This will help me assess my time management skills and identify my time wasters. I will think of new ideas to improve my time management skills. Wear a clean. Clothes should not be too loose or tight. The hairstyle should be neat. Shows respect for the organization.
The various benefits of good personal grooming are:
Helps establish credibility and gain the trust and confidence of peers and supervisors. Makes colleagues feel comfortable about working with you. Competitive spirit: Competitive people are ready to take on challenges and emerge winners. Open to criticism: Besides making a list of achievements. Ambition: Being ambitious means willing to take initiative and to reach towards new goals. Ambitious people always stand out to achieve their goals and this quality develops their personality. This helps them develop their personality. Vision: Having a vision helps people have a clear idea of where they want to go and what they want to do. This change should reflect in my personality in one or two months. Use a deodorant. they should neatly trim the same. Use a mouthwash.Personal Grooming Tell the students that they can consider the following factors for enhanced personal grooming:
Clean and well-fitted garments: The clothes that one wears to work should be clean. Ans. Women should file their nails. Here is a sample list of shortcomings related to personality:
Lack of updated knowledge related to my field Lack of entertainment skills Improper time management Improper health care routine
Here is the action plan to improve upon the shortcomings. Identify the shortcomings in your personality and prepare an action plan for improvement within a reasonable time frame. I will join weekend hobby classes and will choose the hobby that will help me relax and refresh my self. Do not wear sports shoes to the workplace.II 36
. If they wear nail polish. people should also remember their failures and should learn from their mistakes. along with the time frame: I will start reading journals and books related to my field to update myself with the latest information. This quality is an aggressive form of being confident and is crucial for having a good personality. If they sport a moustache or a beard. I should be updated with the knowledge related to my field. The additional qualities that can help you enhance your personality are:
Enthusiasm: Being enthusiastic accentuates your personality. I will create a time management log and will keep a record of all the tasks to be done along with their time frame. Body odor: Take a bath daily and look fresh.
Coordinator Guide – Personality Development Programme . Apart from the above nine qualities mentioned on personality development. I can utilize the time spent traveling to and from office for reading. Clarity of thought and vision reflects on your personality and therefore improves it. Facial hair: Men should be freshly shaved. Ans. They should not be faded or torn. Shoes: Wear comfortable. They should wear minimum jewelry to the workplace. Wear shoes that match the occasion. Gives a feeling of self confidence. Then. Within a month. odorless pair of socks that match the color of your shoes.
Solutions to Chapter Seven Questions 1. Beware of food that may leave a bad odor. add a few more qualities that are helpful for total personality development. they should ensure that it does not chip.
2. Avoid heavy make-up and jewelry: Women should never over-do their make-up. Nails: Nails should be clean and clipped. Use a breath mint if necessary. well-fitting shoes.
This routine will help me stay active and lively.
Coordinator Guide – Personality Development Programme .
I will acquire a health care routine based on my working style and food habits. I should be able to see a difference in two or three months. I will also learn some exercises to help improve my blood circulation and oxygen circulation.II 37
Explain to the students that they should be able to overcome such difference of opinions and build good human relations. Tell the students about the model approach that they should follow to resolve problems related to human relations. Tell the students that in any kind of job.Chapter Eight Objectives In this chapter. Explain to the students the basic principles of human management and the various ways to bring changes to people's lives without offending or arousing resentment. nature of work. while factors such as achievement. Satisfied and content people become inactive. motivational factors lead to improved performance. and motivational factors satisfy the psychological needs. the other person is right and the first person is wrong. Hygienic factors do not lead to improved performance. The characteristics of people having aggressive behavior are:
They can be directly or indirectly aggressive. However. and concerns. Out of these factors. the performance of a person is influenced by various factors. or both the persons are partly right. to achieve success in personal and professional lives. These basic principles and ways include various behavior patterns that people need to follow to understand human behavior and develop healthy relationships. they should have the knowledge of dealing with people. Explain Maslow's hierarchy of needs theory. Aggressive. They do not express their views. On the other hand. promotion prospects. Tell the students that hygienic factors satisfy the animal needs. People are generally never fully satisfied and no one is perfect. company policy. the students have learned to:
Identify the characteristics of human nature Identify the principles of managing people Identify a model approach to a human relations problem Identify the ways to change people
Focus Areas To conduct this session. These problems can fall into three categories: the first person is right and the other is wrong. their success depends 15% upon job-related knowledge and 85% upon their skills related to human engineering. All humans are unique and different. These styles are Submissive. These three behavior styles are present in every human being. as given in the Additional Inputs section.
Coordinator Guide – Personality Development Programme . Some people manage to strike a balance between all the three styles and use these styles according to the situation. According to this theory.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Behavior Styles The knowledge of dealing with people is the biggest key factor in human relations management. each person has one behavior style as the dominant one. but can affect performance if they are not present. Abraham Maslow has explained that a man is never fully satisfied. they act and react differently to their environment. Explain to the students that they can identify different behavior styles by referring to the characteristics given below. feelings. Tell the students that in order to deal with and manage people. human needs form a pyramid-based hierarchy with physical needs at the base and self-realization at the top. people in search of something always remain active because they are motivated. However.II 38
. You can discuss the various behavior styles. personality. According to this theory. and Assertive.
People having aggressive behavior have little or no concern for other people's ideas. They allow others to move ahead of them in professionally and allow others to take credit for work they themselves have completed. they do it in a cautious and mild manner. interesting and challenging work. Therefore. and ability to lead people. they should know about some fundamental truths related to human relations. communication. These facts will help students look at human relations in a better way. you can take the following approach:
Initiate a classroom session by explaining the importance of good human relations and management for attaining success in any field in life. recognition. company policy and administration. The characteristics of people having submissive behavior are:
They do not stand up for themselves. and advancement for growth are motivational factors. and opportunities for creative work. Tell the students about Herzberg's motivation-hygiene theory. such as salary. Understanding these styles will help you decide how to deal with different people. They can become sarcastic. If they express their views. factors such as salary. There are three types of human behavior styles depicted by different people in different conditions and circumstances. and working conditions are hygienic factors. You can assess a person's personality by determining a person's dominant behavior style.
I would like to. They blame others for problems and mistakes.. At the same time. They can get verbally hostile or abusive.II 39
. 3. ideas. After I finish this work. 1..
They sometimes adopt a patronizing attitude..just do it. The characteristics of people having assertive behavior are:
They are honest with themselves and others.
People having assertive behavior express and pursue their own views.. They respect the self and others.
Now. and feelings... they respect the right of other people to express their views... 6. 5. They express their views directly but not at the expense of others. its all your fault. That's stupid… What can we do to resolve this problem. but. I believe that . ideas. give the students the following statements in a tabular form and ask them to write the behavior each statement depicts in front of that statement: S. 10. Behavior
Coordinator Guide – Personality Development Programme . Would you be upset if we. They are able to negotiate and compromise.. 7. 8.No.. I will be happy to answer your question. Statement Don't ask questions. They are confident and have a positive attitude. what do you think. 9.. but. and feelings. 4. It's only my opinion. 2. I am sorry to take up your time.. It's nothing to do with me.
He needs to improve his presentation skills. He tries to remember the names of all persons he interacts with and ensures that he calls them by their names.. This will make them feel special. a consultant working at Red Sky. he listens carefully to people. Sam. Sometimes. He tries to convince the person working with him that he considers that person honest. Ans. therefore. He should involve his team members in planning activities because this will give them a sense of belonging. He tries to avoid an argument. He avoids making personal contacts with colleagues. He should learn to stay calm if things are not happening as per plan. Before asking another person to do something. he has limited knowledge about his colleagues. needs to work on the following points to improve his skills related to human engineering:
He is unable to put his ideas across in an interesting manner. It makes the other person feel important. he looks from that person's point of view. He tries to be considerate and thoughtful in his behavior. In any conversation. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. John. which has already been proved wrong. List out your good qualities pertaining to Human Engineering.II 40
. a consultant at Red Sky Inc.Solutions to Chapter Eight Questions 1.
2. and this results in dull presentations. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him.
Coordinator Guide – Personality Development Programme . Ans. He should try to get to know his colleagues. and fair. He admits mistakes easily and tries not to have an argument to prove his point. If he enters in an argument with anyone. upright. he tries to reconcile as soon as possible. possesses the following qualities related to human engineering:
He tries to avoid reacting impulsively and criticize because these attempts are futile. He tends to make work-related decisions on his own without discussing it with his team. He appreciates the efforts made by others. List out the qualities in you that need improvement from the point of view of Man Management skills in Human Engineering. he is unable to control his anger.
Some of these traits are innate but others can be developed with experience. After the meeting. At home and with her friends. He told her that this was a serious issue and that she must work towards improving her communication and teamwork skills. Anita began spreading rumors about Grace. her rating was average. After three months. the students have learned to:
Identify the common traits of successful people Identify the importance of possessing job-related knowledge Identify the importance of common sense and general intelligence Identify the importance of the ability to get things done
Focus Areas To conduct this session.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Characteristics of a True Professional Case Study Anita topped in her Class XII board exams. Tell the students that the people who succeed in life never rely on anybody for additional help or resources. Anita kept arguing. Because of this. Anita’s manager told her that he was very pleased with her work. they should also learn to develop these traits. A successful person always looks out for opportunities and never waits for anybody's assistance to start a new venture. Anita argued that Tom was the one who had not sent the document. Grace had pointed out that Anita had not sent her a certain document for review that she was supposed to send two days before. Soon after. she completed her management diploma at a premier management institute and got a job in a top software development company. she complained about how unprofessional the organization was and that the bad work atmosphere was affecting her. Then. Tell the students that a true professional should:
Be diplomatic and tactful
Coordinator Guide – Personality Development Programme . Explain to the students that successful people have a natural ability to comprehend difficult concepts and analyze them clearly. it is necessary to accomplish the task in order to be successful. The manager explained again in detail why the idea was not feasible. Explain to the students that gaining specialized knowledge will help them succeed. She made the situation seem as if he had not bothered to listen to her and did not want to accept her idea because it was better than his.II 41
. Explain to the students that to develop a good personality. good work ethics. You can discuss the traits of a true professional by stating the case study given in the ‘Characteristics of a True Professional’ topic under the Additional Inputs section. She did not tell them the reason why he had not agreed with her idea. Tom was taken aback because Anita had never asked him to send the document. Her manager reviewed her work after a week and was impressed. Therefore. This general intelligence helps them stand out and make a mark for themselves. she had an idea that contradicted that of her immediate superior. The preceding case study proves the point that a professional should always take the initiative to improve his or her soft skills. and IQ. Tell the students that they should have immense willpower and ability to make their own way and walk through it. during her appraisal. reading and writing skills. and diligence. However. Tell the students that their success will always be rated on the basis of the result achieved. She studied software engineering at a highly rated engineering institute and won an award for her project. she had a bitter argument with her team members Grace and Tom. This knowledge is gained through formal education and self education. Those who have practical knowledge of their area of work enjoy a distinct advantage. They can improve their general intelligence by improving their vocabulary. the team felt that she was not a team player.Chapter Nine Objectives In this chapter. Anita was deemed the 'Star Performer of the Month'. Explain to the students that they can accomplish their tasks through organizational ability. she told her team members about what had happened and spoke of the manager very rudely. you can take the following approach:
Initiate a classroom session by explaining to the students that successful people have certain traits that separate them from the rest. He explained why it was not feasible. She disagreed with him and started arguing. During her first project. She went to her manager and told him her idea. They rely on their own abilities and knowledge. He gave her a very positive feedback and showed her work to the Head of Department.
He needs to improve upon his way of presentation. My role model is Bill Gates. Microsoft Corporation is a leader in software services and solutions. He has complete knowledge of his own field and has common sense to make practical judgments. He tries to remember the names of all the persons he interacts with and ensures that he calls them by their names.84 billion for the fiscal year ending June 2004. Following is the list of important principles of human engineering that John should work upon:
He is unable to put his ideas across in an interesting manner. and is present in 85 countries. He started developing computer programs at the age of 13. he started a company along with his friend Paul Allen. In 1975. he has the following three abilities. Sometimes. He never waited for any external help and realized his dreams on his own. It makes the other person feel important. and fair.
Admit mistakes Act as an ambassador of the organization Be responsible Display mutual respect Display integrity Have no favorites Be enthusiastic and optimistic
Solutions to Chapter Nine Questions 1. As a result. He tries not to punish or humiliate a person in order to correct the mistakes made by that person. he looks from that person's point of view. possesses the following qualities related to human engineering:
He tries to avoid reacting impulsively. He tries to convince the person working with him that he considers that person to be honest. he is unable to control his anger. Making cost-effective and user-friendly products: Making cost-effective and user-friendly products has been one of the main reasons behind Gates's success. List out some of the important principles of human engineering in which you are good at. which have made him one of the most successful businesspersons in the world:
Vision: Gates had a clear vision at a very early stage in his life that computers will be available in every house and office desk. Ans. he listens carefully to people. He admits mistakes easily and tries not to have an argument to prove his point. If he enters in an argument with anyone. Microsoft has a strong base of happy and satisfied customers. Prepare an action plan for improvement of those qualities. employs 55. He tries to be friendly with all the people around him and always tries to make other person feel comfortable while talking to him. Today. In any conversation. Microsoft generated revenues worth US$36.
Coordinator Guide – Personality Development Programme . which has already been proved wrong. This keeps his organization always at the top and in demand. Bill Gates has all the characteristics of a successful person. Ans. He tends to make work-related decisions on his own without discussing it with his team. Besides having these qualities.II 42
. upright. He tries to avoid an argument.000 people. chairman of Microsoft Corporation. Identify a successful role model and list two or three additional qualities other than those listed in this module. Ans.
2. Continuous advancement: Gates always aims to introduce innovative products. and this results in dull presentations. List out some of the important principles of human engineering in which you need improvement. He tries to be considerate and thoughtful in his behavior. He possesses strong work ethics and organizational skills. a consultant working at Red Sky. John. he tries to reconcile as soon as possible. He has the natural ability to comprehend difficult concepts and analyze them clearly. He ensures that no chance to appreciate the other person is missed. Before asking another person to do something.
Coordinator Guide – Personality Development Programme .
He is unable to make hard decisions related to people he works with. He avoids making personal contacts with his colleagues. As a result.
Following is the action plan for John: He should improve upon his way of presenting his ideas and concepts. This will give them a sense of belonging. He should convey to the people that disciplinary measures can be taken against them if they do not comply with the working standards. He should try to get to know about the people working with him more closely to make them feel special. He should involve his team members in planning the activities.II 43
. This results in people taking him for granted. He should learn to calm down if things are not happening his way. he knows little about them.
Ask students to resolve various issues and concerns pertaining to the team goals among themselves. A team is a group of people working together towards a common goal. b. besides being proficient in their field. Storming: This is the argumentative phase. co-operative. To express these knowledge skills. In order to remain self motivated. people get to know each other and make impressions. the students will start working together and giving good performance. Tell the students that they should be work well within a team. Ask the students to form groups of six members each and perform the following activities:
Forming: In this stage. They should are able to comprehend difficult concepts and analyze them clearly. Tell the students that successful IT professionals should be highly capable in managing human relations.
Tell the students that conflicts are bound to arise when individuals work together in a team.Chapter Ten Objectives In this chapter. IT professionals should possess good health and a delightful mind. Performing: In this stage. and committed. Tell the students that successful IT professionals know how to manage stress. Tell the students that successful IT professionals never wait for anybody's assistance and completely rely on their own abilities and knowledge to achieve their goals. Discuss the various conflicting styles given in the ‘Team Building Spirit’ topic under the Additional Inputs section. They need to ensure a high team spirit to accomplish their project and organizational goals. Some of these traits are generally innate. you can take the following approach:
Initiate a classroom session by explaining to the students that successful IT professionals have specific traits that separate them from the rest. the students will be comfortable with each other and with the goal that they have decided upon to work together. while other traits can be developed with experience and perseverance. should also get along well with their seniors and team members. Tell the students that they should possess the knowledge of their field of study. Explain to the students that successful IT professionals have the ability to learn by themselves.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Team Building Spirit Successful IT Tyros. Norming: In this stage.II 44
. the students have learned to:
Identify the traits of a successful IT professional Identify the importance of effective communication and self-learning ability Identify the importance of human engineering and teamwork Identify the importance of time management and stress management Identify the importance of self motivation and good health
Focus Areas To conduct this session. To become a responsible and efficient member of a team. Discuss the inputs given in the ‘Teamwork’ topic of the Additional Inputs section. c. What do we want? What kind of relationship do we share? Who am I in this interaction? What communication process will be used?
Coordinator Guide – Personality Development Programme . It is very important to manage time for meeting deadlines and taking on new assignments. Every member is an important part of the team and is responsible for its success. interpersonal skills and abilities. Highly enthusiastic team members are always willing to participate in all team activities and are considered as future team leaders. Team spirit can be promoted by sharing experiences and by being flexible. 47. IT professionals need to be eternal students and be in constant touch with new updates. they should also possess good written and verbal communication skills. Explain to them that it is easier to find people with mere technical ability but quite difficult to find people who can be good leaders. To be successful. and interest in extra-curricular activities. Answering the following questions will help them identify the reason of conflict and resolve it: a. This is because collective effort is a must to ensure organizational success. an individual should be enthusiastic. Ask the students in each group to interact with each other to know each other better.
He always has a cheery look on his face. He has an intense look on his face at all times because he is always thinking about his work. He feels shy but makes it a point to greet people and to smile at them wherever he comes across them . he forgets to greet them at times. At times.II 45
. His bright eyes and ready laugh make people want to be around him. being preoccupied with thoughts about work. Robert is as efficient a worker. They tend to adapt to the scene that seems to be suitable for the whole team.
Teamwork Case Study Samuel and Robert join a company on the same day and are assigned to the same project. Compromising: People with this style participate in a conflict in a reconciling manner. He notices that the people he had been greeting are not keen to communicate with him. Sometimes it is necessary for each team member to participate and help the team reach a decision in an amicable manner. Accommodating: People with this style participate in a conflict but do not get affected by the result. After going through the preceding case study. if required
Teamwork motivates individuals. However.they explain company policies to him and help him get accustomed to the office environment. Such people are aggressive in nature and usually bring out new points related to team activities. As a result. Such people are actively involved in planning activities that can bring the team together. Ask them to learn about the following conflicting styles and select their style:
Avoidance: People with this style do not actively participate in the conflict and tend to avoid being in such situation. Samuel notices Robert making friends with people from different teams and departments.in the corridor or in the office library. they initiate conflicts and try to prove their point of view. extracts the best out of individual talents. and leads to creative solutions. They don't fight over their point of view but try to settle the conflict within themselves. Samuel is appreciated for being serious about his work from day one. Robert becomes popular in his team. tell the students that to build relationships at work. On the other hand. they must:
Widen their circle of friends Strengthen their existing friendships Be willing to help others and also ask for help.
Coordinator Guide – Personality Development Programme . Samuel decides that he will make an attempt to meet other people as well. Tell the students that avoiding such situations is not always helpful. Collaboration: People with this style try to soothe conflict and inspire each team member to work together in a joint intellectual effort. Robert gets assistance from these same people . Competing: People with this style actively participate in a conflict.Tell the students that people react differently in a conflict.
Practices Hindering Teamwork A team suffers when its members:
Blame each other for failures. Give priority to their tasks over the team tasks.The Difference Between a Group and a Team A group turns into a team when its members begin to have:
Shared Goals Interdependence Commitment Accountability
Advantages of Teamwork Teamwork:
Motivates individuals. Extracts the best out of the individuals. Are not open to giving and receiving feedback. Recognition and reward for team efforts. Do not give their opinions. Active contribution by all members. Offer support and motivation on the basis of personal likes and dislikes. Leads to creative solutions. Mutual support. Sound leadership. Do not share information.II 46
. Recognition and support for individual differences. Provision for review and feedback on individual as well as team performance. and trust. Clearly established procedures.
Practices Aiding Teamwork Good teamwork requires:
Agreed-upon goals and clear objectives. concern. Do not listen to others' ideas and opinions.
Coordinator Guide – Personality Development Programme . Mutual cooperation and conflict resolution.
Ask questions and paraphrase.
To improve their listening skills. This will help them in improving their communication skills and vocabulary. .II 47
. the training course looks more appropriate for undergraduates instead of office executives. Listen actively. bright. Give the students a list of words and ask them to frame sentences by using those words in different contexts. Jack briefs his team. it is the first step toward comprehension. because writing is also important along with speaking and listening. Familiarity with a specific language might not be enough. Make sure that the students maintain a list of the new words they come across each day.II
Chapter One Objectives In this chapter. To improve their listening skills. The project had to be completed within a month. The client is pleased to meet Jack because he appears to be enthusiastic. Take notes. Then.CH A PT ER . It will also prepare the students to participate in group discussions and interviews. Instruct the students to create their own personality portrait. Listening is not the same as hearing. Tell the students that if they have good communication skills. and they work hard for two weeks. Carry forward the discussion stating that:
Listening is the most powerful tool of communication. instruct the students to take notes while watching television. The client is very upset because the work does not match the requirements at all. Ask the students of possible reasons why Jack and his team blundered. confidence.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Listening is the Most Powerful Tool of Communication Case Study Jack goes to a client meeting to understand project requirements. ask the students to: Control external and internal distractions. Jack presents the first version to the client. they will have more opportunities to succeed in life. You can take the case study given in the topic ‘Listening is the Most Powerful Tool of Communication’ in the Additional Inputs section. he makes all the preparations for the meeting. the students have learned to:
Practice exercises for improving communication skills Improve their vocabulary
Focus Areas To conduct this session. The client feels that Jack is the right person to handle the project. Almost three quarters of the communication process involves listening. He also reads extensively about similar projects and talks to his seniors about the client's previous projects. Now. listening to the radio or lectures. tell them to present their views on the topic. and logical thinking are equally important in ensuring effective communication.
Coordinator Guide – Personality Development Programme . Identify key points. and magazines. tell them that possessing effective communication skills is a prerequisite for personality development.SPEC IF IC IN PU T S: P A R T . After two weeks. In addition. The client wants Jack to create an IT training course for office executives. newspapers. Ask them to read books. Before the meeting. Give the students an exercise on passage reading so that they can work on their reading habits. Explain that factors such as courage. it involves interpreting and understanding. Tell the students that listening carefully is one of the most important aspects of communication. ask them to write on any topic of their choice. Also. This exercise can help in building a strong vocabulary. and interested. you can:
Introduce the topic by explaining the importance of communication skills in the modern world. Avoid making any interruptions. This will help them build up their confidence. the client is worried that the deadline cannot be met.
So. understanding. Ask questions from self. Requirements for future action.
Telephone Manners While speaking on the phone. Details of the person who received the call.
Be unprejudiced. Attitude: Be courteous. you need to consider the following elements:
Voice: Your voice reflects your mood and state of mind. Clarity: Express your words clearly. Composure: Remain calm while handling aggressive. This attitude is reflected in your voice. take care of how you sound.II 48
Coordinator Guide – Personality Development Programme . Receiving a Call There are five main steps in the process of receiving a call:
Greet the caller: Greet the caller and introduce yourself. and friendly. Watch for nonverbal cues. Language: Use simple and straightforward language. Identify the caller: Ask for the name of the caller.
Listening and Speaking Skills in Telephone Conversations The telephone is an important tool used for communication. There are certain desirable procedures and protocols for using the telephone. Contact number of the caller. Body language: Smile before making a call. Sit straight and breathe deeply. Exchange information: Ask for and supply relevant facts and information to the caller. or agitated callers. and messages are taken when you receive a call for another person. Speed: Speak slowly. An effective message includes:
Date and time of the call.
Giving and Taking Telephone Messages Messages are given when you are unable to speak to the concerned person. Understand the requirements: Ask questions and seek clarifications to understand the caller's problems. if any. helpful. professional. rude. Purpose of the call. Time for returning the call. Enthusiasm: Energy and enthusiasm reflect your interest in what you are doing. Details of the caller. End the call: Summarize the conversation and end the call on a pleasant note.
Listening to news channels on TV: This activity can help in enhancing the communication skills by improving one's grasp on pronunciation.
2. Speaking English language on regular basis: Cramming your vocabulary with new words and reading books will not work until and unless you practice it. For example.Solutions to Chapter One Questions Solutions to Check your Progress 1 1.
Coordinator Guide – Personality Development Programme .
Reading newspapers and magazines: Reading newspapers and magazines helps in increasing the reading ability. Improving the vocabulary: Vocabulary building is another exercise that can enhance communication. One can acquire communication skills only by practice. This will make you more confident and comfortable with spoken language. whereas communication skills involve the presentation of the subjective knowledge to the outside world. Developing a sense of humor: Sense of humor is another aspect that helps the communication process.II 49
. Both set of skills are required. you can concentrate on the words being pronounced by the newsreader. If you want to pursue higher studies.
Solutions to Check your Progress 2 1. How can communication skills be improved? Ans. Give any three reasons why it is important to improve communication skills? Ans. It is necessary to speak in a variety of situations. Language skills denote the person's subjective knowledge. The best way to improve vocabulary is to learn new words in different contexts. you need to participate in group discussions and personal interviews after you clear the entrance exam. The difference between language skills and communication skills lies in the presentation of your ideas. For example. A person should be quick in reasoning and thinking. a person can have good language skills but may not be able to express his views to a group of people. and the vocabulary. This adds value to the communication skills. Organizations conducts tests and interviews to test the candidate's communication skills in addition to testing the subject knowledge. while listening to the radio. What is the difference between language skills and communication skills? Ans. general awareness. The three reasons are:
Communication skills are required to express our views to others. Communication skills are necessary for a person to express his or her views in any situation. Communication can be improved by practicing certain activities on a daily basis. For example. Presence of mind helps a person think in a logical manner. Listening to news on the radio: Listening is the best way to improve the communication skills. Logical thought process: Good communication also includes a logical thought process activity. The following activities can help a person improve his or her communication skills. students prefer teachers who are jovial and lively.
The English book is issued in your name.
Solutions to Section 1. Communication skills can be improved by reading books because they describe the various ways to improve one's communication skills. To give several things equal amounts of information. issues. To be engaged in (a vocation or hobby. All oceans water is the same shade of blue a. Sentence: The old lady had to hold the railings to keep her balance.
Meaning: 2. Balance Meaning: 1. Division of something into smaller parts. Sentence: Breakdown Meaning: 1. Sentence: Don't worry about who will do it. Sentence: The rate of muscle protein breakdown was assessed. Communication is a skill and can be improved upon only by practice. What are communication skills? Ans. A failure to work or be successful.
Meaning: 2. in all places b. He noticed a conflict in the dates of the two meetings. time. There are still balance payments due on him. Solutions to Check your Progress 3 1.
Meaning: 2.II 50
. or money. He is pursuing MCA from a recognized university. Sentence: Issue Meaning: 1.3. Sentence: My car had a breakdown in the middle of the road. An incompatibility of dates or events.5 Passage 1 48.
Meaning: 2. conflict. Solutions to Check your Progress 4 1. Sentence: The car was pursued by helicopters. To give something to someone. A subject or problem that people are thinking and talking about. Write two sentences by using each of the following words in two different meanings: balance. hardly ever d. Implementing these in your daily life can definitely bring a major change in your interpersonal skills. Can communication skills be developed by reading books on 'communication skills'? Why? Ans. It is the ability to express our views and understand others' views. for example) Sentence: Conflict Meaning: 1. Sentence: Pursue Meaning: 1. Communication skills are the skills that enable a person to convey information so that it is received and understood well. at all times c. so that a situation is successful.that's just a side issue. Sentence: There was a lot of conflict between him and his father. To follow someone or something. A state where things are of equal weight or force. and breakdown. Ans. because all light waves are the same length
Coordinator Guide – Personality Development Programme . pursue. issue. An active disagreement between people with opposing opinions or principles.
children develop socially. red pigments in coastal waters k. b. o. r. Ans. at all times
. n. t. One inference that can be drawn from this passage is that cc. s. physically and developmentally according to an individual pattern twins are slower in developing than single children only children take longer to develop children develop socially. f. physically and developmentally according to an individual pattern secure children take longer to develop light causes sea color sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt microscopic plant life causes sea color water composition causes sea color
2. g. sea coloration is varied because of a combination of length of light waves and microscopic plant life and silt Passage 2 1. h. The main idea of this passage is q. v. aa. continual scolding is not harmful to the child dd. Ans. x. The main idea of this passage is that u. a short wavelength a short wavelength a long wavelength about equal to all other wavelengths not scatterable
e. microscopic floating plants short light rays suspended soil particles microscopic floating plants long light rays
5. c. Phytoplankton are m. infantile pleasures habits infantile pleasures patterns the number of siblings
3.Ans. d. blue pigment l. b. Ans. The social development of a child can be affected by y. b. Ans. p. a.
Green water near coastlines is almost always caused by i. Ans. sand color j. reflected light and yellow pigment from plant life
4. continual scolding inhibits healthy social development
Coordinator Guide – Personality Development Programme . c. w. reflected light and yellow pigment from plant life Ans. bb. z.
Blue light is e.
Ans. hh. ll. spend their last days in a long-term care facility Partially At no time Totally In no noticeable ways
Coordinator Guide – Personality Development Programme . not remember childhood events suffer a gradual worsening of cognitive functions incur personality and behavioral changes. Ans. ii. Where does the passage say the only child learns his social lessons? gg. qq.II 52
. rr.ee. mm. Totally Passage 3 1. incur personality and behavioral changes. c. Home life and the people who live with the child affect his development kk. b. jj. continual scolding has adverse effects on the disciplinarian Ans. This passage implies that victims of Alzheimer's disease may oo. All of the above Home and school Playground and classroom Playground and home All of the above
5. continual scolding does not affect physical development ff. d. Ans. c. pp. continual scolding inhibits healthy social development
uu. walk fff. Symptoms of Alzheimer's disease include ss. The cure for Alzheimer's disease is aaa. to make feeble to make feeble capability to strengthen stamina
4. In the passage. a. long-term care Ans. Ans. xx. "debilitating" means ww. According to the passage. b. bed rest bbb. drive a car Ans. yy. there is no cure ddd. long-term care
5. which was already asked
Coordinator Guide – Personality Development Programme . hospitalization ccc.II 53
. vv. zz. forgetfulness and confusion enhanced motor skills loss of appetite forgetfulness and confusion laziness
3. remain awake hhh. remember the answer to a question.2. c. d. tt. remember the answer to a question. a person with Alzheimer's disease might not be able to eee. which was already asked ggg. Ans.
She asked whether it will be possible to have the meeting on the following because she needed to return to her office tow days later. Tell them the difference between intentional learning and incidental learning. Smith. Explain how spoken English is different from written English. Gestures and body movements can be perceived differently in different countries. Tell the students that spoken English should be free from grammatical mistakes. etc. A desire to learn is a must. Ensure appropriate body language. Sheila asked whether they could ‘prepone’ the meeting.Chapter Two Objectives In this chapter. Ronald agreed. one learns that before you interact with a foreign client. Give students passages containing inspiring events or incidents related to important people and ask them to answer the questions given in the exercises. When interacting with foreign clients. After lunch. ask them to answer the questions given in the relevant exercise. This will motivate the students and help them improve their vocabulary.II 54
. It was decided that they should meet again after two days. a client. After analyzing the preceding case study. After the second meeting. race. However. When they met. Ronald looked puzzled and asked what she meant.
Coordinator Guide – Personality Development Programme . Then. These should not be perceived as bribe. you can use the following approach:
Initiate a classroom session by explaining the basic components of communication skills in a conversation. Avoid the local language. she felt it was inappropriate and addressed him as Mr.
Guidelines for Interacting with Foreign Clients Case Study Sheila was sent by her office to Boston to meet Ronald Smith. Sheila asked one of the middle-aged ladies what her husband did. Find out if it is acceptable to give or receive gifts. Ronald asked her to address him by his first name. He raised his eyebrows and looked at his colleagues in an embarrassed manner. Give students reading exercises such as passages that contain conversations involving two or more people. Use English or the client's language. The lady just looked away when Sheila asked her why she was not married. She said she wasn't married. Avoid discussing sensitive issues such as politics. During lunch. Tell the students to speak English on a regular basis to improve their conversation skills. Arrange group discussions and presentations for the students and ask them to get actively involved in these. This will help them in improving communication skills and gaining confidence. it is important to know about their culture and work ethics. Appreciate cultural differences and avoid voicing your disapproval of customs and traditions prevalent in the client’s country. Sheila gave Ronald a silver Ganesha as a gift. Explain the different features of spoken English. to initiate small talk. the students have learned to:
Identify skills required for reading comprehension Identify the skills required to have a meaningful conversation Avoid common English language errors
Focus Areas To conduct this session. the meeting continued. This will help them in improving their conversation skills. you need to:
Determine the degree of formality practiced at the workplace in the client's country. color.
jjj. or too slow.
Solution to section 2. Give students a particular topic and ask them to present a seminar on it on behalf of an organization. it will help create a very good impression about the organization.
2. They are also important for success in different professional situations.II 55
. What are the different features of spoken English? Ans. lll. It is important to learn it to pursue further studies abroad. Communication skills are also required for IT professionals who need to attend seminars on behalf of their organizations. and formatting. punctuation. Is spoken English difficult. Why do many of us find it difficult to speak in English? Ans. Care should be taken to speak slowly and use the correct grammar and pronunciation. It is easier as compared to writing. Your body language must be an additional support to ensure effective communication. so that others get bored. It is important to know English in order to try for a job in other countries.3 (a) 1. he is practicing iii. Writing English is difficult because you also need to worry about elements such as spellings. The passage implies that if a student studies for an exam. The speaker should pronounce the word correctly. so that others cannot understand. You should always establish good eye contact with the audience. You should be confident about the topic. It is necessary for social prestige and respect. incidental learning intentional learning residual learning motivational learning
Coordinator Guide – Personality Development Programme . If you have carefully planned the seminar and presented facts and features of the organization in a highly appealing manner.
3. Many of us are not able to speak English because of lack of practice. No. kkk.
Solutions to Chapter Two Questions Solutions to Check your Progress 1 1. and connecting with the audience.
4. clear voice. Ans. Your presentation should be crisp and effective. Tell them to improve upon their weaknesses by working on the following points:
You should always speak politely with other members of the organization.Representing an Organization in a Seminar Effective verbal communication skills help you express yourself. The seminar must be impressive in terms of content and presentation style. Practice enhances the confidence level and improves effectiveness. Name any four reasons why English is important to us. spoken English is not difficult. such as attending interviews and conducting presentations. Knowledge of the English language is of great importance because of the following reasons:
It is useful to get a good job. Why? Ans. The speaker should use appropriate words or vocabulary. The different features of spoken English are:
The speaker should be able to speak clear English so that the listener is able to understand it. The speaker should not speak too fast.
(True/False/Unknown) Ans. in need of learning Ans. he understood it well (True/False/Unknown) Ans. Say whether the following statements are true. The question asked by the professor was such that Hans had no idea of it.Ans. True
www. a. neglect ppp. True
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. According to the passage. False
vvv. impulsion Ans. incidental learning
2. uuu. a. Highly motivated Solution to section 2. Highly motivated rrr. false or unknown. one must be qqq. tired of learning ttt. In the passage "motivation" means mmm. dread nnn. d. repulsion ooo. impulsion
3. in order to learn by intentional learning. Einstein thought that they were in trouble. (True/False/Unknown)
When the professor had asked a difficult question. As Hans listened to the lecture of Einstein. unmotivated sss.3 (b) 1.
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yyy. space travel. They left the university with Hans driving.
Which of the following qualities made him a great scientist? cccc. "It is a pleasure to drive a genius like you". Ans.
i. (True/False/Unknown) Ans. Hans performed well.xxx. interest in space travel eeee. The words from the passage that support this answer are "Einstein joined the audience and listed to Hans give his lecture perfectly.
g. modesty dddd. What kind of story is this? zzz. These words were first spoken by Einstein (True/False/Unknown) Ans. fictional aaaa. Einstein was tired and was not in a position to deliver a lecture. False
2. c. Amusing bbbb. and television.
What did Einstein study? Ans.
Did Hans perform well? Pick out words from the story in support of your answer. interest in space travel d. Hans delivered a lecture in place of Einstein. true
f. sense of humor Ans. He was a great physicist whose research in his field helped other scientists explore areas such as nuclear energy. Einstein studied Science. curiosity ffff. sense of humor
Why did Hans give lecture in place of Einstein? Ans. and joined in the applause at the end. 49. b. Answer the following in a phrase or sentence each. true Ans. Yes.
Einstein called Hans a genius because he: gggg. 1915. In fact.346 runs and also completed his hundredth first class century. He had an attractive personality with strong features and long black beard. had presence of mind jjjj. He had an attack of cerebral hemorrhage a few days before his death. In addition. William Grace died on October 25.II 58
. William was actively engaged in first class cricket.j. In that year. He held the record for the highest individual score for many years.
What is the record of Grace as a batsman and bowler? Ans.
m. He was enthusiastic about cricket from the tender age of six. it was so easy that even his driver could answer it. should the credit go to Grace regarding the game of cricket? Ans. did not let Einstein down Ans. He was about 70 kg in weight. William Grace found himself in an atmosphere charged with cricket. Hans laughed and replied to the professor that the question was not at all difficult. He belonged to a family with a cricket background.
How did he consider cricket? Ans. 6 feet and 2 inches in height.) Solutions 50. had memorized Einstein's lecture iiii. William Gilbert Grace had a splendid physique. He received a testimonial and a letter of congratulation from the Prince of Wales. c. Although he was a doctor. His highest score in tests was 344 runs.
k. Grace. M. he chose cricket for a profession. The most remarkable year for Dr. he was a fast bowler. William Gilbert Grace was the greatest and most attractive personality in cricket. Describe the physical appearance of William Gilbert Grace in a line or two. He was sixty-seven years old.
Coordinator Guide – Personality Development Programme . Grace scored nearly 55000 runs with an average of 43 runs per match. had presence of mind (Because the passage for the below section is not available in the Student Guide. Grace's career was 1895. He scored 100 runs or more on 121 occasions. He was the first one to score a triple century in first class cricket.
In what aspect. Ans. Alfred. They also were cricket players. Dr.
What happened to him? Ans. impersonated Einstein hhhh. he scored 2. the answers have been researched by using the Internet.
n. His father and uncles were enthusiastic about the game as his elder brothers Henry. He was a tall man.
What was Hans's reply to the question of the professor? Ans.
Can you describe about that picture? Ans. They sing very well. Doesn’t she?
Coordinator Guide – Personality Development Programme .
8. My sister is getting her ears pierced this evening. Ans.
4. She sings well. Sugar is available for free in the market. They sings very well. My sister is getting her ears bored this evening. She sings well. Sugar is available freely in the market Ans.
6. He couldn’t stay with the class.
9. He has not given his final exams yet. Ans. Rain is coming very heavily. Isn't it? Ans. Ans. Identify the error and correct the same. He discusses about politics Ans. Ans. He couldn't cope up with the class.II 59
.Solution to Section 2.4 The sentences given below are examples of sentences with common errors. He discusses politics.
2. Ans. It is raining very heavily.
3. 1. Can you describe that picture?
7. He has not yet appeared for his final exams.
The teacher is giving a lecture.
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. The teacher is delivering a lecture. Ans.10.
53. Tell the students about subskills such as using the correct sequence of words in a sentence. My old car broke down yesterday. 60. He broke the news to her _______ (gentle). 56. Correct usage of grammar. Writing needs a lot of practice. Ask the students to do exercises that will help reveal their shortcomings and improve their grammar. The subskills are:
Right order of words in a sentence. Ask them to redraft their document according to that checklist. Ice-cream sales rose ________ (steep) last August. you need to acquire good writing skills for performing various tasks such as writing a document about a software or making presentations. Preparing a Good Report
Coordinator Guide – Personality Development Programme . Tell students the importance of improving vocabulary and learning grammar rules for developing good writing skills. such as preparing presentations. My father drives ________ (slow). ask them to do the following exercise.
Such exercises help students to discover their shortcomings and enable them to improve their writing skills in a focused way. using simple and appropriate words. he whispered _______ (soft). Explain to them the importance of good writing skills. 58. Appropriate choice of vocabulary. Explain the importance of redrafting a document. ask the students to do the exercises given in the topic ‘ Improving Grammar to Improve Writing Ability’ in the Additional Inputs section. Provide the students with a checklist to help them redraft documents. you can use the following approach:
Initiate a classroom session by defining writing skills. Right order of sentences in a paragraph.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Improving Grammar to Improve Writing Ability Writing is the most important asset in one's professional life. Use an appropriate form of the specific adverb or adjective to fill in the blanks: 51. Proper usage of punctuation marks. 57. Ask the students to write their views on improving writing skills. To become a good professional. Discuss their views and share with them the various ways in which they can improve their writing skills. it is important for them to learn correct grammar. Explain to the students the importance of proper grammatical usage while writing a document. Proper format.Chapter Three Objectives In this chapter. I hope it can be mended _____ (cheap). He ______ (seldom) exceeds 40 mph. My dog is very ________ (silent). There was a _______(sudden) increase in sales. 52. Writing includes several other fields or subskills. It _______(rare) barks. Sting is a _______ (marvelous) singer. I am a fan of France Gall. This will help them in various tasks. 55. correct grammar usage is an important and basic subskill of writing. she's got _______ (beautiful) songs as well. the students have learned to:
Identify the importance of acquiring writing skills Define writing skills Analyze their writing abilities to identify advantages and disadvantages in their writing skills Identify the methods that need to be followed to improve their writing skills
Focus Areas To conduct this session. She not only sings _______(beautiful). You cannot acquire good writing skills in one attempt. Introduce the features of good writing skills. Although IT professionals do not emphasize on the use of grammar. 54. 59.II 61
. Jimmy has got a ________ (tremendous) collection of stones. "I particularly like all these _______(bright) colors in your paintings". Then. For example.
Out of all the subskills. and using correct grammar.
It also helps to ensure that the sentences are able to convey the complete meaning. 5. What are the differences between the language of speech and the language of writing? Ans.6 1. that. Choice of vocabulary: Helps to identify the appropriate and relevant word usage in a sentence that can easily convey the intended meaning to the reader. Syntax at the paragraph level: Helps to identify the correct sequence of the sentences in a paragraph to maintain flow. Mention the different subskills in writing. Parameters Is the title of the report in a larger font size and centrally aligned? Does the report clearly define the objectives? Does the material researched map to the objective? Is the material presented in a logical sequence? Are the topics and subtopics numbered? Does the report have a conclusion? Does the conclusion map to the introduction and the main body of the report? Does the conclusion contain a definite answer? Is the report simple and easy to understand? Are the figures used in the report based on facts and research? Is the report grammatically correct? Have subpoints and numbering been used where required? Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P Y/N/P
Solutions to Chapter Three Questions Solutions to Sample Examination Questions. Style. to combine sentences. 12. 10.
Ans.Ask students to prepare a report on any topic. 7. Then.
2. Discuss the importance of each one of them. The differences between the language of speech and the language of writing are:
The language of speech consists mostly of broken utterances.
Coordinator Guide – Personality Development Programme . whereas the language of writing consists mainly of complete sentences. 2. such as but. Punctuation marks: Helps to identify the correct usage of different punctuation marks while writing. 8. Sections 3. and phrases. The different subskills in writing are:
Syntax at the sentence level: Helps to identify the correct sequence of words in a sentence.II 62
. 4. Grammar: Helps to ensure that the document is grammatically correct. Coherence: Helps to identify the appropriate usage of connectors. Cohesion: Helps to identify the completeness of a sentence or a paragraph. No. and use of non verbal devices: Helps in identifying the appropriate style and format for a writing a particular document. 6. give them the following checklist for evaluating their report: S. 9. 3. 1. words. and which. format. 11.
In the language of speech, you can use body language to express your views. In the language of writing, this is not possible. In the language of speech, repetition of idea is allowed to emphasize upon that idea. In the language of writing, repetition of idea is not allowed. In the language of speech, pauses and filters are used to add clarity to sentences. In the language of writing, punctuations are used to add clarity to the sentences. In the language of speech, the use of contractions such as I'll and can’t are allowed. In the language of writing, contractions are not allowed in formal documents.
3. Why is the process of writing a useful approach to improve writing? Ans. The process of writing is a useful approach to improve writing. Writing skills cannot be achieved at once. They are achieved with help of practice by writing documents and redrafting them. The process of writing a particular document and then revising the document helps you in recognizing your errors and the areas in which you feel some difficulty. It helps improve the quality of the document as well as helps improve the writing skills.
4. Why are punctuations necessary in writing. Mention any five punctuation marks that you use frequently. Give 2 instances of usage for each of them. Ans. Punctuation marks are necessary in writing because they help organize or clarify the written language. The five frequently used punctuation marks are:
Colon (:): Helps introduce lists or to connect to a broad idea with a specific example. It can also be used to combine two separate sentences with related ideas. For example: kkkk. The two qualities of XYZ are: i. Reserve ii. Emotional llll. Speech is silver: silence is golden. Comma (,): Is used to separate different things. For example: mmmm. We had tea, biscuits, and cake. nnnn. My neighbor has a cat, a dog, and a parrot. Question mark (?): Is used to end an interrogative sentence. For example: oooo. What is the structural formula of water? pppp. What is the scope of the IT field nowadays? Period or full stop (.): Is a punctuation mark placed at the end of a sentence. For example: qqqq. The book is on the table. rrrr. The mouse device is not working properly. Hyphen (-): Is used to join words or separate syllables. For example: ssss. A man-eating shark is a carnivorous fish.
5. Writing is a reverse process of reading. Discuss. Ans. Writing is just the reverse of reading. While reading, the reader tries to grasp the ideas explained by the author, whereas while writing, the author tries to express his views in a presentable format so that it can convey the intended meaning to the reader.
6. Write a paragraph on the influence of television on children. Write the second and third drafts of the same pointing out the changes made on each occasion. Ans. First Draft: Television is one of the latest wonders of science. Television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. If it is used for motivating students, which can help them out in their career growth then it can be considered as the important and useful media of communication. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, or sexist, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs.
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Second draft: Television is one of the latest wonders of science. television provides the facility to hear as well as view the person presenting the program. Television has become one of the most important means of recreation, propaganda and national integration. At the same time, it leaves influence on the children also. It influences both children's prosocial and antisocial behaviors. Although it is a suitable medium for mass communication and education, but in addition to this their attitudes about race and gender rises. Children's ideas about how the world works come from their experiences and from the attitudes and behaviors they see around them. They watch people who are successful in their fields, which motivate them. Quizzes and general awareness channel such as discovery channel help them to increase their knowledge and to build up their career. It can be used by the government to give wide publicity to its views and to the development work done by it. Television is not only a mere medium of entertainment, it also has educational and cultural significance, if applied in the right way in the right order. While some children's programming has come under attack for being violent, irrelevant, other programs for children, such as "Sesame Street," are regularly lauded for attempting to meet children's developmental needs. Third draft: Television is one of the latest wonders of science. It provides the facility to hear as well as view the person presenting a program. Television has become one of the most important means of recreation, propaganda, and national integration. At the same time, it influences the children. It can influence the behavior of children both in positive and negative aspects. Children tend to form an idea about the world from what they see and hear. If they watch and get to know about people who are successful in their fields, it motivates them to choose a suitable career and do well. Quizzes and general awareness channels such as Discovery help them increase their general awareness. Television is not merely a medium of entertainment, it also has educational and cultural significance. While some television shows have come under attack for being violent and irrelevant, shows such as "Sesame Street" are hailed for meeting their developmental needs.
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7. Why is writing an important skill to acquire? Suggest certain steps to improve writing. Ans. Writing is an important skill to acquire because:
Writing is rather rigid and follows certain rules and conventions in contrast to spoken English, which offers some flexibility with regard to grammar, vocabulary, and organization. Most forms of evaluation involve writing. These include written examinations, project work, and laboratory reports. A non-native English writer tends to write sentences in the same manner in which he or she speaks, and so may not be able to convey the intended meaning to the audience. Therefore, it is important to concentrate on improving writing skills.
Certain steps that can help an individual in improving his writing skills are:
Reading books Writing paragraphs on familiar ideas Writing sentences by using new words Improving vocabulary Learning grammar
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Explain to the students the shortcomings in their paragraph writing. Also. Discuss the guidelines for letter writing. this section will review errors that are most commonly encountered in aptitude tests and will guide you as to what to look for. Errors in Subject . Introduce the students to paragraph writing. Instruct the students to use appropriate vocabulary and correct punctuation. Present: If I had time. if any. In addition. Tell the students about the importance of grammatical accuracy while writing. Instruct the students to write paragraphs on specific topics or rearrange the sentences in a paragraph to check their progress.
Pronoun Errors These are some of the pronoun errors that are found while writing:
Coordinator Guide – Personality Development Programme . Discuss the problems they may face. I would have done it yesterday. the children still didn't finish dinner. Instruct the students to write letters on specific topics to check their progress. Correct: He threw it out of the window. consequently. In addition. Past: If I had time. refer to the ‘Commonly Found Errors’ topic in the Additional Inputs section. This section will not review the basic rules of grammar Verb Errors Some of the verb errors that are found while writing are:
Errors in Verb Tense Incorrect: When I came home. I would do it now. Provide tips to help them overcome these shortcomings and improve their paragraph writing skills. language. Share tips to help them overcome these problems and improve their letter writing. Instruct the students to identify the features of a good paragraph. and length of the letter. based on format. the students have learned to:
Write paragraphs Write letters
Focus Areas To conduct this session. List the restrictions imposed when writing formal letters. you can use the following approach:
Initiate a classroom session by giving a brief introduction on writing skills. Correct: There are many reasons why I can't help you. Explain to them the importance of linking devices in a paragraph. Introduce letter writing to the students. Errors in Tense formation Incorrect: He throwed it out the window. Explain to students the differences between formal and the informal letters. whereas. such as first of all. and organizational pattern of a letter. Explain to them what paragraphs are and why are they required. Correct: When I came home.Verb Agreement Incorrect: There is many reasons why I can't help you. Errors in Conditional Sentences Future: If I have time. the children still hadn't finished dinner. explain what are topic sentences and tell them the importance of topic sentence in a paragraph. such as coherence and cohesion. Instruct them to identify the layout.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Commonly Found Errors Because you need to recognize errors in grammar and English usage in aptitude tests. explain to the students the use of various linking words and phrases. Provide them with a sample paragraph and discuss how the above elements have been used in the paragraph. and on the other hand.II 66
. format. I will do it tomorrow. Explain to them the importance of layout and format of a letter. as given in the Additional Inputs section. You can discuss some of the errors that the students generally make while writing. For this. Provide the students with a sample letter. Discuss the importance of organization of the body of the letter. content. discuss the tips to achieve coherence and cohesion in a paragraph. Instruct the students to include the purpose and relevant details of the letter in the body of the letter.Chapter Four Objectives In this chapter.
Alice. Correct: That is the most important reason. Incorrect: The busier you become. (How does she cook?) This exercise is relatively easy. but a few of the class is here. Errors of Pronoun Subject -Verb Agreement Check if the pronoun and its verb agree in number. this one is best. Correct: Everyone on the project has to attend the meeting.
Coordinator Guide – Personality Development Programme . check if the correct form has been used.Fred. Incorrect: That is the most important of any other reason. Errors of Illogical Comparatives Check comparisons to make sure they make sense.
Errors in Pronoun Subject . it should be formal. the less time you have for reading.
Errors of Adjectives with Verbs of Sense The following intransitive verbs and are described by adjectives: be look smell taste feel seem sound Incorrect: She looked very well. it should be informal.were late. Correct: John is absent. Correct: The busier you become.were late. If you are applying for a job in an organization. the better you will get.
Adjectives and Adverb Errors These are some of the adjective and adverb errors found in written English:
Errors In the Use of Adjective and Adverbs Check if a word modifier is an adjective or an adverb. (How easy?) Most adverbs are formed by adding -ly to the adjective. whether it is formal or informal. Example: She cooks well. and me .Object Incorrect: All of us . Correct: Texas is bigger than any other state in the United States. Example: She is a good cook. An adjective describes a noun and answers the ‘what kind’ question. Make sure the correct form has been used. Correct: The more you practice. Alice. Exceptions: AdjectiveAdverb early early fast fast good well hard hardly (hardly means almost not) late lately (lately means recently) Incorrect: I sure wish I were rich! Correct: I surely wish I were rich! Incorrect: The young man writes bad. if you are writing a letter to your relative. you will get better. Correct: She looked very good.II 67
. Correct: The young man writes badly.Fred. Correct: All of us .
Guidelines for Writing Letters Use the following tips to write a letter:
Identify the nature of letter. For example. Incorrect: Of the two books. and I . Incorrect: Texas is bigger than any state in the United States. lesser time you have for reading. Incorrect: The more you practice. Errors in Parallel Comparisons In parallel comparisons. but a few of the class are here. this one is better. (What kind of cook?) An adverb describes either a verb or an adjective and answers the question how. Correct: Of the two books. Incorrect: Everyone on the project have to attend the meeting. Jane. Jane. Remember that the following are singular: anyone either neither what anything everyone no one whatever each everything nothing whoever These are plural: Both many several others few Incorrect: John is absent.
E-mails are sent as a Bcc when the sender does not want the primary recipient to know that other people have been sent the same message. Use business English. The following parts are included in the body of the letter:
The Purpose Relevant Details
The format and layout of the letter is also of a great importance while drafting a letter. Use standard font and color. This field includes the e-mail IDs of those persons who are not the primary recipients but need to be aware of the correspondence. The header contains the recipients' addresses. Quote accurate data/facts.
Identify the nature of language and style to be used in the letter.
Security and privacy:
• • •
Use the 'Bcc' field for multiple recipients. 'Subject' field: The sender can write the nature or purpose of the mail in the subject field. Detailing: This is the actual content or body of the message. For example. If you are writing an informal letter. you can use abbreviations and symbols. Closing: It includes the conclusion or the summary of the message. The organization of the body of the letter is also very important.
Do not use letters in uppercase. The header of the e-mail message contains the following fields:
'To' field: The recipients' e-mail IDs are written here. Use an appropriate greeting. 'Cc' field: 'Cc' stands for carbon copy. formal letters should be precise and to the point.
Guidelines for Writing Business E-Mail Messages The following elements should be considered while writing business e-mail messages:
• • • • • • •
Use an appropriate subject line. The layout of the letter makes the first impression on the receiver of the letter. For example. 'Bcc' field: 'Bcc' stands for blind carbon copy. while the body comprises the main message.
Ask the students to draft a letter and then assess their progress based on the following parameters:
Format of the letter Layout of the letter Language and style used in the letter Organization of the body of the letter Length of the letter
Business E-Mail Messages Content of Business E-Mail Messages An e-mail message is divided into two sections: the header and the body.
Coordinator Guide – Personality Development Programme . Identify an appropriate length for the letter. Proofread and check spellings before sending the message. do not use abbreviations and symbols. Keep the message short and simple.II 68
. Avoid describing highly confidential issues. The e-mail body can be divided into:
• • •
Opening: The introduction of the message is its opening. Avoid using angry or offensive language. Avoid describing legal or controversial issues. if you are writing a formal letter.
Do not send e-mail messages to discuss confidential matters such as disciplinary action. What is a topic sentence? Why it is important? Ans. It is used to arrange content into small. It is important because all the sentences in the paragraph are directly related to it.
Solutions to Chapter Four Questions Solutions to Check Your Progress 2
a. and personal complaints about coworkers. and sarcasm.II 69
b.• • • •
Avoid sending spam or unsolicited mass mails. conflicts. What is a paragraph? Ans.
Coordinator Guide – Personality Development Programme . acronyms. A topic sentence is the sentence in a paragraph that explains the main idea. easily readable bits. A Paragraph is a group of sentences. Avoid humor. and emotions. A paragraph revolves around one main idea. Avoid using chat language.
5. 66. 6. 7.1 Write paragraphs on the following topics: 1. On this day the Americans remember the first thanksgiving feast of the early American colonists. 63. E-mail and Post are similar in some respects but different in others Ans. 67.5. My aunt bakes a turkey and fills it with stuffing. It is an important feature of paragraph writing. What is coherence? How is coherence achieved in a paragraph? Ans. It is important in a paragraph because it deals with one main idea and expresses this idea in a complete sense. My relatives also make vegetables. E-mail and post are different means of communication.
e. 2. Cohesion means unity of thought.
d. The receiver can use the information sent by e-mail and can manage the data easily. salads. On this day the Americans remember the first thanksgiving feast of the early American colonists. Ans. Linking devices are words or phrases that are used to connect two or more sentences. salads. The mails received through e-mail can also be organized based on the sender and can be retrieved even after a long time.
2. The content that is sent or received may be formal or informal. They help establish a relationship between two sentences. sweet potatoes and cranberry sauce. 62. the speed at which e-mail is transferred from one place to another is much faster than post. Everyone eats more than usual. In both email and post. Examples of linking devices are first of all. 65. Sending mails by post may be expensive. In my family everyone brings a special dish for the thanksgiving meal. a mixture of bread and spices. and at the end of the day we are as stuffed (full) as the turkey. 61. 4. Thanks giving is a family celebration. and at least four pies. Coherence means logicality. a mixture of bread and spices. 64. My aunt bakes a turkey and fills it with stuffing. Rearrange the jumbled sentences into correct order observing the principals of coherence and cohesion. For example. 3. They prepare many traditional foods such as turkey. and at least four pies. depending on the distance and the quantity of information being communicated. It is also an important feature of paragraph writing. This organization of data is not possible in the case of post. Coherence is achieved in a paragraph by logically linking the sentences in the paragraph. They are similar in some respects but differ in others. In my family everyone brings a special dish for the thanksgiving meal. the information received can be forwarded to another destination with some addition in the content.c. Thanks giving is a family celebration. on the other hand. What are linking devices? Why are they important? Ans.II 70
. sweet potatoes and cranberry sauce. e-mails are free of cost but post is not. What is cohesion? Why is cohesion important in a paragraph? Ans. Everyone eats more than usual.
Solutions to Section 4. and at the end of the day we are as stuffed (full) as the turkey. The sentences should be arranged in the following order: 1. However. large information can be sent from one place to another. They prepare many traditional foods such as turkey. Later. and whereas.
Coordinator Guide – Personality Development Programme . In addition. My relatives also make vegetables.
2. whereas fax provides electronic communication. Two fax machines are required to send and receive messages. The transmission speed of e-mail is high as compared to the transmission speed of the other communication mediums. Telephone communication is entirely different from that of a post Ans. E-mail and Telephone differ in many ways Ans.K. In e-mail. Post provides simple communication. In addition. E-mail can carry files in the form of attachments. Telephonic communication is an example of verbal communication whereas postal communication provides communication in the written form. Post and Fax are different in many respects Ans.
6. Both fax and telephone provide a number that is necessary for the user to send the message to the destination.
5. data can be managed more easily in e-mail. They both provide a moderate level of security.II 71
. Post is cheaper but slower than fax. However. post allows you to send and receive a large quantity of information. Fax is very different from an email Ans. Ans. because of its speed and broadcasting ability. E-mail is a much better medium of communication in comparison with other transmission methods. the person can hear the voice of the other person whereas in post. Puram New Delhi
Coordinator Guide – Personality Development Programme . whereas a message sent through fax is delivered within a few minutes. City Public School R.
3. A message sent through post is delivered to the receiver in many days. Solutions to Section 4. A message sent through post needs a postal address to reach its destination
4. there is direct one-to-one interaction.5. Post and fax are different in several respects. The telephone and post are different means of communication. Both fax and e-mail are modern means of communication but are different from each other is several aspects. Write a letter to the district collector inviting him/her to be the chief guest for your school day celebrations. Post enables you to transmit the same information to various users easily but it is very difficult to send the same information to various users through telephone. The telephone converts sound signals into electric signals. The transmission speed of the telephone is very high as compared to the transmission speed of post. However. which is not possible in the case of telephone. In contrast. the transmission speed is slow as compared to fax. In telephonic communication. e-mail can be shared among various users efficiently and effectively. Electronic communication.2 1. The telephone and fax are similar to each other in many aspects. E-mail allows various users to send large amounts of information to the other users. Both e-mail and the telephone are means of communication but differ in many ways. persons can only read the messages written by the sender. e-mails enable us to send large amounts of data and stored it for future reference. you need a fax number to identify the fax machine at the receiver's end. The transmission speed for both is very high. Both telephone and fax use telephone lines to send and receive messages. To send a fax. In a telephonic conversation. is fundamentally different from paper-based communication and therefore is the most preferable mode of communication. Fax also converts messages into electric signals that can travel through telephone lines. Email is preferable for many reasons Ans. It is very easy to manage data because e-mail enables you to send the same information to different users easily.
7. which can be transmitted over the line. The usage of telephone is more convenient as compared to e-mail. Telephone and fax share certain common features Ans.
The District Collector Delhi
Subject: School Annual Function invitation
Sir. inhabited mostly by low-income groups. There are certain parts of New Delhi. the residents have become easy victims of water-borne diseases.II 72
Yours sincerely ABC President Nandnagri Welfare Association
Coordinator Guide – Personality Development Programme . 340 Nandnagri Gali Berri Wali Delhi
14 September 2005
The Commissioner Municipal Corporation New Delhi
Subject: Unhygienic conditions in Nandnagri Sir. Our school is going to hold an annual function on 25th Sep. The Principal will read out the annual report highlighting the achievements of the school in academics and sports.
Yours faithfully. The drains are open and keep overflowing with garbage and dirt. is not paying equal attention in providing civic amenities to the residents of different parts of the city. We sincerely hope that the Municipal Corporation will pay attention to our basic needs and provide the basic sanitary conditions in this colony as soon as possible. colonies like Nandnagri. I hope you be able to spare some precious time from your busy schedule and grace the occasion. Thanking you. Heaps of dirt keeps lying on the streets. It is unfortunate that the Municipal Corporation. Our principal will preside over the function. particularly. school leader of the City Public School. Supply of water is very irregular and inadequate. spacious. Your presence shall be a source of inspiration to the students. Due to nonavailability of pure drinking water. which are more cleaner. James School Leader
2. These are areas where VIPs and the rich reside. In contrast. The Nandnagri Welfare Association has been highlighting the local issues before the Municipal Corporation but to no avail. Write a letter to the commissioner of your corporation complaining against the lack of proper hygiene conditions in your residential area. It will be a privilege for us to have you as our chief guest for the annual function. are left to rot and stink. Delhi. I am James. The residents fear outbreak of diseases anytime. 2005. and greener due to regular maintenance. Ans. south Delhi.
Subject: Received wrong set of certificates
Sir. I have received the certificates for Roll Number 134567. My roll number is 0234567. 0234567
Coordinator Guide – Personality Development Programme . IT (II) year examination. XYZ College Delhi 14 September 2005
The Controller of Examination Delhi University Delhi. I have submitted Parul Sharma's certificate in the university office. IT (II) year Roll No.Sc. a student of XYZ College.II 73
Yours faithfully.Sc. Adhiraj Singh. Write a letter to the Controller of Examination of your university informing that you have received the wrong set of certificates and also ask for the correct ones.3. IT (I) year. Unfortunately. which belongs to Parul of B.Sc. had appeared in the B. Adhiraj Singh B. I am facing a great amount of inconvenience due to the nonavailability of my certificates. I. I request you to ask the concerned staff to send my certificate as soon as possible.
. Imagine you are staying in a hostel. Write a letter to your friend studying in another city and staying in a hostel enquiring about his hostel life and also expressing how much you miss him/her. 2.
Yours affectionately. For this. My new session will be starting in the month of April. course in Faridabad. In addition. 2005
My dear Dad. How are you enjoying your college and hostel life? How is life in Pune? Hope you have made some good friends there also. The first few days are tough. This is the first time you have been staying away from home. please do come and meet me. John
Coordinator Guide – Personality Development Programme . I need to buy certain books and submit the fees for the new session. I came to know from your brother that you are staying in a hostel.E. I would like to congratulate you for achieving the 2nd rank in the Common Engineering Entrance test and securing a seat in a reputed institution of Pune for the B. I need to purchase stationery.E. Firstly.4. I will be able to meet all my requirements if you can send me Rs. In case you get time.000/-. I have made a few friends. course. But I really wish we were in the same college. Mata Gujri Hostel Balawala Dehradun 14 sep. as we would have enjoyed our college life as we enjoyed our school days. You will be glad to know that the results of the annual examination are out and I have passed with distinction. I can’t wait to meet you during the upcoming vacations. Do take good care of yourself. so you must be feeling homesick. Write a letter to your father asking for an additional pocket money for the month of April giving valid reasons.II 74
5. but I am sure you will able to adapt yourself to the new environment You will be happy to know that I have also got admission and will be pursuing my B. How are you? I hope all of you are doing well at home. This would have made lot of difference. Rest is fine here and please do reply as soon as possible. Ans.
Yours lovingly. Fortunately. Our session has started and I too am trying to adjust to the new life. Hope you are doing fine. 16 Church Gate Pune 411003 6 September 2005
My Dear Hari. Ans.
ask them to attempt the relevant questions. Discuss what is reading and what are the various types of reading. These include elements such as fonts. italics. underlines. Anticipating and determining the meaning of words. and asking questions. Understanding the text structure. you can use the following approach:
Initiate a classroom discussion by explaining the importance of reading in our daily lives. the students should read the complete text slowly and carefully to identify the relevant information. Explain to the students that reading involves comprehending and understanding a written document. Understanding nonverbal signals. Explain the difference between direct and indirect speech while reading. In this process. Understanding the paragraph structure. After skimming.
Understanding Reading and its Various Aspects Explain to the students that reading is an important skill. and various layout features. Tell them how reading improves one's perception and develops the thinking process. Explain to the students.II 75
.Chapter Five Objectives In this chapter. Discuss the process given in the ‘Understanding Reading and its Various Aspects’ topic of the Additional Inputs section. Reading comprehension aims at minimizing the time required to read and comprehend an idea or concept in the specified amount of time. Then. they can go for surface level reading when reading for pleasure. Understanding Nonverbal Signals Explain to the students that to understand the meaning of a specific piece of text. they should also concentrate on nonverbal signals. the students have learned to:
Identify the importance of reading Identify the difference between surface level and deeper level reading Identify what to read and how to read Identify the sentences of direct speech and indirect speech
Focus Areas To conduct this session. Tell the students that effective reading can be understood as a scientific process that involves:
Skimming and scanning. However. This process is known as scanning.
Skimming and Scanning Skimming is the process of previewing and reading the text quickly without pausing to study the details. the students should be able to understand the purpose and general content of the text. bold typeface.
Coordinator Guide – Personality Development Programme . This skill is utilized more than the other communication skills of writing and speaking. making comparisons. It also involves drawing inferences. Explain the importance of reading and how it can improve one’s personality. Ask the students to take a reading ability test by reading the comprehension given in Section 5. Comprehension refers to deriving the general idea of the content and interpreting the meaning by relating it to the other ideas. Explain to the students that they should go for deeper level reading when preparing for an exam or preparing for making presentations.4. Tell the students that reading refers to the ability of understanding any written language and is central to any profession. the benefits of the ability to read well.
The number of sentences and words in a paragraph depends on the subject. Understanding the Structure of Paragraphs A paragraph is defined as a group of sentences. A paragraph consists of the following parts:
The first sentence: Is the topic sentence (also called the thesis sentence or the key sentence) and introduces the focus of the subject being discussed. Subheading: Presents a brief summary. the students should look for the following clues and indications:
Determining the word class: Understand if the word is a verb. Reading means understanding text. or section.These layout features are:
Heading: Refers to the title at the top of a document. explanations. therefore.
Anticipating and Determining the Meaning of Words Tell the students that anticipating or guessing the meaning of an unknown word can ensure effective and uninterrupted reading because it may not always be practical to look up the dictionary every now and then.
Coordinator Guide – Personality Development Programme . The heading indicates the subject matter being discussed in a particular document. how is it related to the other words in the sentence. To anticipate the meaning of a word. These sentences may contain arguments. Determining the function of the word: Understand the function of the word in the sentence. between that word and a word that is familiar to them.II 76
. The last sentence: Contains the summary of the paragraph or a linking sentence to the next paragraph. paragraphs contain between 75 to 150 words. On an average. The body part consists of paragraphs that deal with the subject matter and are linked in a logical way. an adjective. page. a noun. such as title. It is an important part of communication. Captions: Represent comments on figures. and other supporting evidences. paragraphs.
Understanding the Structure of Text The structure of a text consists of various parts. The conclusion part puts the subject matter in the right perspective. each paragraph can have its own subtitle. chapter. if any. Each paragraph deals with one aspect of the subject. Figures: Represent pictorial representation of an idea or a concept.
Solutions to Chapter Five Questions Solutions to Check your Progress 1 1. Paragraphs are linked in a logical way by link words. details. that is. examples. which can also be used within a paragraph. Identifying the contextual clues: Understand the context (positive or negative) in which the word is being used. The introduction part mostly informs the reader about the content of the document. Most texts start with a title and sometimes a subtitle. The structure of a piece of text helps in analyzing its organization style and increases the comprehension ability. or an adverb. or section. an introduction. Determining the relation: Understand the relation. or an explanation of a particular section or chapter. and summary. What is reading? Ans. The second part: Consists of sentences that develop the main idea of the paragraph.
Loud reading seldom leads to understanding the content.2. would become dependent on others?
Those who do not have the ability to read will be dependent on others who can read.
. learning a subject. Reading is an important communication skill.
Helps us to gather information Helps us to make notes for academic purposes Helps us to enhance our language skills Helps us to learn non-natives languages Helps us to use our time constructively Helps us to develop a more coherent viewpoint Helps us to improve our personality purposes (B). and critical evaluation of the relevant content. What does the phrase.
To encourage students develop a reading habit. Reading is of two types. Surface level reading is done mainly for pleasure. Bring out the differences between reading for gathering information (A) and reading for academic
A We do not make notes. surface level reading and deeper level reading. Reading is important to understand any piece of text. Reading is done for a variety of purposes. and seeking pleasure. To help students determine what to read and how to read. Usually. They are: Ans.
5. Deeper level reading involves concept forming. Why is loud reading not 'reading'? Ans. we make notes. 3. according to the author. Solutions to Check your Progress 2 1.
2. "make the best of the opportunities".
3. such as preparing for examinations. So. Those who have a high degree of proficiency in reading skills will be able to make the best of the available opportunities. What are the different kinds of reading? Ans. Who will be able to make the best of the opportunities? Ans. interpretation.
4. Reading has many advantages. The phrase “make the best of the opportunities" means taking the maximum possible advantage of the available opportunities. gaining information. Why is reading important? Ans. refer to? Ans.
Coordinator Guide – Personality Development Programme . it is not considered as reading. The two purposes of this lecture are: Ans.
Yes. Printed books in the native language are easily available and are within the reach of a common man. Reading is a good source of entertainment because it is a great pastime and gives the reader immense pleasure. How does reading a novel improve one's personality? Ans. one should have a deeper understanding of the topic and a good vocabulary. I do agree with the view that reading helps improve writing skills. Slide2 supports this view. Yes. Do Indians have a good opportunity for exposure to native variety of language? How? Ans. This is because getting the reading material in printed manner in the native language is very easy. Does the speaker emphasize the need for exposure to the native variety of English? Ans. Why does the speaker say that reading is a good source of entertainment? Ans. and a whole lot of other things. By developing your reading habits. We read textbooks and other related books.
We develop concepts. Yes. We read newspapers.
7. Do you agree with the view.
11. Reading a novel helps us to develop a wider area of perception and a coherent thought process.
12. Does the speaker say that reading leads to one's success in life? Which slide supports this view? Ans. the speaker emphasizes the need for exposure to the native variety of English to non-natives. reading is a must. Refer to Unit 7.We do not develop concepts. Why? Ans.II 78
Coordinator Guide – Personality Development Programme . As a result.Presentation and Public Speaking. For writing impressively. For both these requirements. 10. you will be able to write more impressively. Yes. Indians have the good opportunity for exposure to the native variety of language. which leads to an improved personality. you can improve your vocabulary. the passage suggests that reading helps to improve writing skills. magazines. Yes. Does the passage suggest that reading helps to improve writing skills? Support your answer with evidence from the text.
Mohandas was against telling a lie to his mother. Mohandas was impressed by Sheik because he was tall and strong. Solutions to Check your Progress 3 1. People should read newspapers and magazines on a day-to-day basis. according to the author. The development of thinking processes is a benefit of reading that is not known to most people. magazines and the latest books are able to talk on almost any topic at any social gathering and make a favorable impression. yet he was much impressed by Sheik.' Why was Mohandas impressed by the Sheik? Ans.. the reader will not be able to recall the text when he or she needs it. Examples in this regard are: The speaker suggests that reading newspapers daily improves awareness and opens you to the available opportunities. As a result. The speaker advises the students to read the concerned textbooks if they wish to face the examinations successfully.II 79
. Name some material that people need to read on a day-to-day basis? Ans. What does the speaker suggest to the students to read. In addition. How does our ability to read help in maintaining good social interaction? Identify the examples suggested by the speaker in this regard.' What was Mohandas against? Ans.
17. 'Sheik had a bad reputation.
Coordinator Guide – Personality Development Programme .
15. What did the Sheik advice Mohandas? Ans. Reading improves our personality and general awareness. Which benefit of reading. Sheik advised Mohandas to eat meat if he wished to grow tall and strong.
2. people who regularly read newspapers. Why should one not read without interest? Ans. 'He was not against eating meat.
16. One should not read without interest because the reader will not be able to understand the piece of text in such a situation. is not known to many people? Ans. Why? Ans. These two aspects help in maintaining good social interaction.13.. Can you add to the list? Ans.
3. Why did Mohandas have to steal money? Ans. Write the letters indicating the six true statements in your answer book.
5. The plane made by the Wright brothers was made up of wood. Mohandas stole money to buy cigarettes. canvas. Solutions to Check your Progress 4 1. Solutions to Check your Progress 6 Read the following sentences.4.
2. How the experiment was conducted by the Wright Brothers an important event? Ans. Durgabai did not allow Jawaharlal Nehru in the exhibition hall because he did not have a ticket. The six true statements are: B D E F
Coordinator Guide – Personality Development Programme . The little girl in the story was Durgabai. Against whom were the Indians fighting? For what? Ans. Indians were fighting against the British to gain freedom. and wire. Why did Durgabai not let Jawaharlal Nehru in the Exhibition hall? Ans.II 80
. The Wright brothers made the first aeroplane in 1903. 3. Who bought a ticket for Nehru? Ans. Who was the little girl in the story? Ans. which agree with the statements in the passage. Solutions to Check your Progress 5 1. Ans. The planes of today are made up of Magnalium. which are related to the passage.
2. What did the Congress do in Kakinada in 1923? Ans. The Congress held a meeting in Kakinada in 1923. These are among the six sentences. How was the plane made by the Wright Brothers different from the modern planes? Ans. People who had put up the exhibition bought a ticket for Nehru. What was the important thing the Wright Brothers did in 1903? Ans. The experiment conducted by the Wright brothers enabled humans to fly.
They said that they will not to go to the computer center from the following day. He admitted that he hates to go late. "Will you please show me the way to Lal Bagh." Ans. "Can you kindly lift this bag for me. Govind said.
Coordinator Guide – Personality Development Programme ." Ans. "Oh! What a long snake!" Ans.H J Solutions to Check your Progress 7 Change the following sentences from direct speech to indirect speech. The child said. "We do not go to the computer center from tomorrow. 1.
4." Ans.II 81
. Peter said. "Did you pay my fee yesterday?" Ans. Mary said. "I hate to go late. "Why have you given me only 3 marks for this answer?" Ans.
6. Sita asked me why I had given her only 3 marks for that answer. The child exclaimed that it was a long snake. Sita said. Peter asked me to show him the way to Lal Bagh. 5. They said. Mary requested me to lift that bag for her." Ans. Govind asked me if I had paid his fee the previous day. He said.
9. "What a pity I have answered all the questions wrong in the exam!" Ans. Secondly. Free from emotional agitation or nervous tension. "All of you should submit the record notes by tomorrow evening." Ans. to change location. The teacher ordered all the students to submit the record notes by the following evening." Ans. given as a gift. Ans. (astronomy) the precise date that is the point of reference for which information (as coordinates of a celestial body) is referred. Absence of moral or spiritual values. have an emotional impact upon. "You should report by 5 o' clock in the morning. proceed. Solutions to Section 5. She said. A period marked by distinctive character or reckoned from a fixed point or event. The officer said to his subordinates. express moral judgments.
10. relevant information or interconnection. having an exaggerated sense of selfimportance. The officer ordered his subordinates to report by 5 o' clock in the morning.II 82
. Pick out difficult words from this text and with the help of a dictionary write the meaning of each of the words as it is seen in the context of the letter. given formally or officially. Difficult words from the passage are: Sermonizing Sermonizing Material Material Bestowed Bestowed Bearing Bearing Darkness Darkness Moved Moved Conceited Reveries Epoch Epoch Endeavor Oppressed Discredit Unruffled speak as if delivering a sermon.4 1. A purposeful or industrious undertaking (especially one that requires effort or boldness). She rued the fact that she had answered all the questions incorrectly in the exam. also write the other possible meanings for the same word. the state of being held in low esteem. the tangible substance that makes up a physical object. Burdened psychologically or mentally. dignified manner or conduct. concerned with worldly rather than spiritual interests. Characteristic of false pride.
Coordinator Guide – Personality Development Programme . Absence of light or illumination. Absent-minded dreaming while awake.8. presented. The teacher said.
u. Read the text carefully and carefully construct at least ten comprehension questions covering the entire text. Ans.
3. Characterized by absence of emotional agitation. w. v. The ten comprehension questions covering the entire text are: 68. Ans. who came to Karnasuvarna. ordinary men and women become heroes.II 83
. x. A deceptive manoeuvre (especially to avoid capture). what is the best way to decide what is right and what is wrong? Why does Nehru advise his daughter not to be proud of the knowledge one possesses? 'But a time comes when a whole nation becomes full of faith for a great cause. quietly or secretly. to avoid being observed. and then even simple. He did not have time to write uuuu. r. wear a strange looking outfit? What is Nehru's view of such a man? According to Pandit Nehru. Read the text carefully and construct at least ten multiple choice type comprehension questions covering the entire text. The ten multiple choice type comprehension questions covering the entire text are:
69. according to Nehru. s.
Coordinator Guide – Personality Development Programme . wwww. He was weak. and history becomes stirring and epoch-making. Live (in a certain place).' What makes simple men and women heroic and what inspires them to do heroic deeds? What is the similarity between the Russian revolution of 1917 and India's struggle for independence? What is the most important quality. vvvv. Why did Nehru decide to present only a letter and not any other material gift to his daughter Indira on her 13th birthday? Who was Hiuen Tsang and why did he come to India? Why did the man from South India. Why was Nehru not able to convey everything that he wanted in his letter? tttt.
2. Completely clear and fine. t. q. which a soldier of the freedom struggle must possess? Why should one refrain from doing something secretly? What significance did it have during India's struggle for independence? Why does Nehru tell his daughter that she is 'fortunate'?
p. In prison one cannot write long letters.Unruffled Furtively Serene Serene Artifice Lofty Reside
Free from disturbance. elevated in nature or style. Letter was not sufficient to convey all his thoughts.
aa. Jeanne d' Arc mmmmm.II 84
dd. to discuss eeeee.Ans. Indira Gandhi was inspired by the story of: jjjjj. to argue ddddd. to read Ans. For knowledge
z. For knowledge zzzz.
y. Mussolini ppppp. Jeanne d' Arc
cc.Adolf Hitler Ans. Lenin ooooo. Letter was not sufficient to convey all his thoughts. Godan
Coordinator Guide – Personality Development Programme . Abraham Lincoln qqqqq.
Why did Hiuen Tsang come to India? xxxx. For adventure yyyy. b. c.
The best way to distinguish between right and wrong is: bbbbb. Indira Gandhi ggggg. Kamla Nehru iiiii. Napoleon Bonaparte lllll. Which is the most famous book of Nehru? rrrrr. a. Jesus Christ kkkkk. a. For trade aaaaa. Mahatma Gandhi hhhhh. For touring India Ans. Indira Gandhi
bb. Geetanjali ttttt. To whom is this letter addressed? fffff. to give sermons ccccc. c. Sarojini Naidu Ans. d. Who started the Russian Revolution? nnnnn. The Discovery Of India uuuuu. My Experiments With Truth sssss. Stalin Ans.
4.Ans. he sent her invaluable advice and his blessings. Nehru reminded Indira of heroes such as Jeanne d’ Arc. 1917 bbbbbb.II 85
. 1921 cccccc. Andaman and Nicobar Islands eeeeee. Bapuji xxxxx. 1923 aaaaaa. Where was Nehru imprisoned? dddddd. He wants to write more but rues the fact that a mere letter cannot contain all that he wants to convey. c. the best friend of his daughter could be: vvvvv. Instead of the usual material presents. b. He advised Indira that the best way to find out what is right and what is not is by talking and discussing. Sarojini Naidu Ans. Nehru used the story once narrated by the famous Chinese scholar Hiuen Tsang to tell Indira that she should always be eager to learn and experience the joy of discovering and learning new things. Naini prison. she should never do anything in secret as if she had something to fear or hide. and Mahatma Gandhi. it is evident that Nehru loved his daughter deeply. he not only wants her to have all the material comforts of life but also wants her to be a good human being and a responsible citizen. Nehru wrote this letter to his daughter on her 13th birthday from Naini prison. On her birthday. According to Nehru. If she ever found herself in doubt. Write a paragraph on Nehru's love for his daughter based on this letter Ans. and told Indira that she should stay inspired by such people and serve her country. Naini prison. The Discovery Of India
ee. Ans. Write a summary of the letter without losing meaning of the text in about 150 words. None of these Ans. he reaches out to her from the prison through a letter. 1914 Ans. Nehru considered Indira lucky to witness the India freedom struggle and to have her mother by her side at that stage of her life.
Coordinator Guide – Personality Development Programme . Like a good father. Nehru himself wwwww. Through this letter. Lenin. Her mother yyyyy. Her mother
Indira Gandhi was born in the year: zzzzz. Nainital ffffff. 1917
gg. Tihar jail gggggg. c.
6. Do you find any morals that you like to take form this letter? If yes, what are they? Why do you like them? Ans. This letter contains the following morals:
This letter inspires one to be always open to gain knowledge. This advice is true for all individuals for all ages. This letter teaches how to imbibe the leadership qualities. I liked it because these traits can inspire us to perform great deeds. This letter asks people to be fearless and to do everything openly. This can only happen if they really believe in themselves and in what they do. I appreciate it because this trait is what distinguishes great personalities from the masses.
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Chapter Six Objectives In this chapter, the students have learned to:
Communicate effectively Distinguish between verbal and nonverbal communication Identify the structure of statements and questions
Focus Areas To conduct this session, you can use the following approach:
Initiate a classroom discussion by explaining the importance of a good conversation in order to leave a long-lasting impression on others. Tell the students that having good soft skills also helps in enhancing their personality. Explain to the students how they should start and end a conversation. For example, a conversation should be initiated by greeting everybody. Tell the students that they should follow the behavioral approach when answering the questions. Also, tell the students about the expressions they can use to start and end a conversation. Ensure that the students are exchanging their opinions, expressing their agreement and disagreement, and giving suggestions when participating in discussions. Increase their involvement by telling them that after completing this session, it will be easier for the students to deliver an effective speech. Instruct the students to present their information with the help of tables, pie charts, and flow charts. Explain the use of the nonverbal form of communication in technical and business writing with the help of an example. Tell the students that undergoing certain exercises on personality development will help them assess their professional skills, such as the way they will behave in an office, deal with their clients, and put forward their ideas.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Communication Skills Good communication skills are required for successful liaison with customers as well as with peers. It involves expressing oneself clearly and effectively when talking with individuals and groups. This forms the basis for establishing and maintaining good interpersonal skills. Employers look for persons who can express themselves well and are open to giving and receiving feedback. During interviews, communication skills invariably come to the forefront. Soft Skills The term 'soft skills' is used to describe interpersonal skills. These include building rapport, ensuring communication, giving and receiving feedback, being sensitive to others’ needs, providing cooperation, and demonstrating empathy. Building a good rapport is the key foundation towards forging a successful interpersonal relationship. To begin with, one can "break the ice" by:
Greeting the other person with a smile. Introducing oneself. Getting to know the other person. Identifying common areas of interest. Making the other person feel comfortable.
After good rapport is built, communication becomes easy. A platform is created for discussion and sharing views. Communication is important for interaction. You should be able to speak fluently, reply instantly, and must make sure others have understood your views. This ensures the complete communication process of expression, comprehension, and feedback. Good interpersonal skills also include the quality of empathy. Empathy is demonstrated when you visualize yourself in a particular situation and try to understand the other person's view and needs. Behavioral Approach in Answering The behavioral approach focuses on how one has applied his or her skills. It is built on the premise that past behavior predicts future behavior. To be successful by using a behavior-based approach, you must analyze your experiences and know how to relate them to the current career role. You can use the P-A-R approach to answer the questions. The P-A-R answer states a Problem you were given, describes the Action you took, and explains the Results of that action. The following is an example of a P-A-R answer to the question, "Describe a problem or challenge you have encountered; how did you deal with it?"
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Problem: Advertising revenue was decreasing for the local student magazine and large numbers of long-term advertisers were not renewing contracts. Action: I designed a new promotional package to go with the rate sheet and compared the benefits of the magazine's circulation with other advertising media in the area. I also requested a local college professor to discuss competitive selling strategies with the account executives. Result: We signed contracts with 15 former advertisers for weekly ads and 5 for special monthly supplements. As a result, we increased our advertising revenue by 20 percent. In the given example, the clearly stated problem situation, action taken and the results demonstrate the problem solving skills and gives an insight into the person's analytical ability. This approach is very effective in situations like interviews and group discussions. The behavior-based approach to answering questions has the following advantages:
Illustrates real-life experiences Demonstrates the application of problem-solving skills Predicts future behavior Builds credibility
Solutions to Chapter Six Questions Solution to Section 6.4A 1. Who do you appreciate more 'the stranger' or 'Schwamm'? Why? Ans. The work of 'the stranger' is more appreciable than the work of 'Schwamm'. This is because the stranger tried to please the child in spite of not knowing him. The stranger was on crutches and hated children. Still, he took the pain of getting up early in the morning to catch the train. He ensured that he wave to the child until the child was not able to see him any longer. Schwamm, being the father of the child, should have done this but failed to do so.
2. What kind of a boy is Schwamm's son? Would you like to be like him. Why? Ans. Schwamm's son was a very innocent kid. The child was so sensitive that every morning on his way to school he waited at the railway crossing for the early morning train to pass by. He stood there and waved his hand furiously and eagerly and when no one waved back in response, he used to burst into tears. No, I would not like to be like Schwamm’s son because this kind of highly sensitive behavior can be harmful.
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Why did the stranger hate children? Did he really hate them? How do you know? Ans. The moral of this story is that determination is as important as taking the initiative to achieve a goal. The father was keen to make his son happy. boarded the train. Ans. and tries to fight it by going and waving back at Schwamm’s son. develops feelings for the little boy and does the same just for the sake of his happiness. Is there any message by the author? Ans. He loved his child a lot. who dislikes children because of his wife’s death. Just for his child's sake. The story revolves around a small kid. One man. Critical Appreciation This story is about restoring faith and keeping hope alive in everybody's lives. The person was unable to see her face but he could hear that she wore slippers as the heals slapped the floor very loudly. Write a critical appreciation of the short story in about 100 words. The stranger hated children because his wife died while giving birth to their first child.
4. The stranger. The reason was that he could not see his child getting depressed everyday because when the child waved his hand towards a passing train. However. The train halted at Saharanpur. Solution to Section 6. and waved his hand in response to the small child. he went to a different city to board a train. It tells us how little incidents can make huge changes in our life. subconsciously knows that his belief is baseless. who is very sensitive and emotional.
6. said goodbye and got down at the station.3.
Coordinator Guide – Personality Development Programme . inspite of his past happenings. The girl collected her things. not even a single passenger from the train waved back. Ans. who regains hope and faith in everything because finally a man waves back at him. The blind man started talking to the girl in a very friendly manner. The happiest person at the end of the story is Schwamm’s son. Just to make his child happy. The girl's voice was so sparkling that her memories stayed with the blind person for the rest of the journey and even sometime after. The stranger woke up early in the morning. Schwamm was a very loving and a kind-hearted father. Comment on Schwamm as a loving father. We get to know that he liked children because finally he was the one who boarded the train to make Schwamm’s son happy.II 89
. What is the central idea of this short story. it was not true that the stranger did not like small children at all. The girl could not realize that the person was blind because he was pretending to enjoy the beautiful nature and even giving beautiful comments about her face.
5. Schwamm decides to board the train to wave at his child.4B (Summary) A blind man was on his way to Rohana by train when a girl boarded the train. Schwamm misses the opportunity to make his son happy but realizes that humanity still exists in world. The stranger thought that the kid was the reason for his wife’s death.
. Has Ram paid the telephone bill ?
2. Mary did not come to school today. 1. Ans. Ans. 2005. The school is reopening on August 1. The suicide bombers escaped from the police.5 Convert the following statements into interrogative sentences. When is the school reopening ?
4. Did Mary came to school today ?
3. Did the suicide bombers escape from the police ?
Coordinator Guide – Personality Development Programme . Ans. Ram has not paid the telephone bill.Solution to Section 6.
you need to:
Capture the attention of the audience: Use jokes. Structure the information properly: The information must have a logical structure and order. organize the material around the objectives. the objective of the presentation needs to be clear. Explain to the students the importance of using visuals in a presentation. and background knowledge should be made before the presentation. which helps in modifying the presentation according to the response of the audience. Tell the students that further analysis of the audience in terms of age. Discuss the visual aids given in the ‘Common Visual Aids’ topic of the Additional Inputs section. The content and the style of presentation should match the objectives. Tell the students that the purpose of the presentation should be clear while presenting it because different purposes require different presentation techniques. Inform the students about the importance of organizing a presentation. the students have learned to:
Prepare a presentation Appreciate what public speaking is Participate in public speaking more confidently
Focus Areas To conduct this session. Explain each point adequately: Any point that may be new to the audience should be adequately explained. or questions to capture the attention of the audience. Establish your credibility: Credibility can be established by talking about your qualifications or by narrating personal anecdotes.
Additional Inputs The following section provides some extra inputs on the important topics covered in the SG: Structure of a Presentation Before the content is decided. Explain to the students the various methods of delivering a presentation. Writing a content outline before the presentation helps present a structured presentation. Preview key points: The key points of the presentation should be mentioned in the introduction.
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. Tell the students to use body language as an additional support. quotations. Discuss the advantages and disadvantages of the various methods of presentation. brainstorm and collect all the relevant material. Discuss the structure of a presentation. They should look confident and establish good eye contact with the audience. The structure of a presentation consists of three parts:
Introduction Body Conclusion
Introduction In the introduction. Tell them how visuals can help them in making a presentation successful. Explain the importance of body language while delivering a presentation.
Body In the body. you can take the following approach:
Explain the various steps that the students should follow to create a successful presentation. Tell the students that rehearsals must be conducted before delivering the final presentation. stories. Explain each point to the same degree of detail: There should be a similarity in the degree of detail in the explanation of all the key points. Then. Tell the students that analysis must be carried out throughout the presentation. you need to:
Limit the content to a few key points: The content of the presentation can be chunked into key points. After the objectives have been clearly established. Each slide should contain a maximum of six points. sex. Tell the students to follow the method with which they feel comfortable and confident. nationality.Chapter Seven Objectives In this chapter.
This also ensures a quick revision of the content.5 6 6.1 3.2 5.5 3 3.1 2 2. You might be having complete knowledge of a subject.3 5. 1 1. Explain to the students that lack of performance does not necessarily mean lack of knowledge.1 6. Encourage questions: Questions should be encouraged at the end of the presentation. audible voice Used correct pause. and modulation INTERACTION Included opportunities for the audience to interact Asked for suggestions and inputs Appreciated inputs Listened to the audience attentively Handled questions from the audience effectively ATTITUDE Was open to disagreement Was friendly Parameters 1 2 3 4 5
Coordinator Guide – Personality Development Programme . lack of confidence and presentation skills can result in poor performance.2 5 5. however.
Conclusion In the conclusion. Any doubts can be clarified at this time. Evaluate the presentation on the basis of the following parameters: S.2 2.4 5.II 92
.4 2. No.
Preparing a PowerPoint Presentation Presentation and public speaking skills are an essential criterion for success.
Ensure that the ideas keep flowing: One key point should lead to another. Ask the students to give a PowerPoint presentation. stress.2 CONFIDENCE Showed high confidence level BODY LANGUAGE Smiled often Seemed easy and comfortable Nodded and showed positive gestures Had positive facial expressions Moved around EYE CONTACT Maintained direct eye contact with the audience Addressed the whole group and not just one person VOICE Had a clear.1 4.1 2. A logical flow will also help in easy transition from one topic to another.3 2. you need to:
Review the main ideas: Reviewing the main ideas ensures that the key points have been covered and none of the points has been left out.1 5. Focus on the goal of the presentation: Reading the objectives summary ensures that all those objectives have been met and the goal of the presentation has been achieved.2 4 4.
Prepare for the presentation well in advance. Flipcharts: Flipcharts are similar to large writing pads that are hung on the wall. They are attractive to look at and are cost effective. Handouts: Data in the form of figures. and styles in a presentation. 7 7.II 93
.1 8 8. Overhead projector transparencies: Transparencies that are used with an overhead projector are called overhead transparencies. types. Use effective strategies to remember the content. graphics. They are cheap and affordable. Videos: Videos are used to demonstrate what cannot be explained or shown through static graphics or plain text. the students need to:
Structure the content logically. transparent plastic. Dress appropriately. Follow certain guidelines while delivering the presentation. charts.
Coordinator Guide – Personality Development Programme . charts. font sizes.S. or additional data. the presenter can flip back to a previous page and refer to it. At any point of time. or diagrams that does not fit in the transparency are distributed to the audience as handouts. They can be used more than once. and are made of a thick. Posters: Posters are large sheets of hard paper and can be used to depict pictures.
Common Visual Aids The commonly used visual aids are:
Computer presentations: Microsoft PowerPoint and CorelDraw are easy-to-use applications that give the user the option of choosing colors. Whiteboard: A whiteboard is similar to a blackboard.1 VISUAL AIDS
Used visual aids appropriately PERSONAL GROOMING Dressed appropriately for the presentation
To deliver a presentation effectively. Use visual aids appropriately. bullets. No. Markers of different colors can be used on a whiteboard to write or highlight information on the board.
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