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I would like to express my sincere thanks to my gurus, who guides me in all steps of life and motivates me in my journey of life

to be successful. I would like to thank my parents without whom I would not have been what I am today. I would like to thank Shoolini Universitys M.B.A. Department for giving me an opportunity to do my project on GVK EMRI 108, which is very knowledgable and more interesting for me and last but not the least I would like to thank the respected sir Mr UDAY MITTLE who gave me valuable instruction on how this project done more easily and interesting. Introduction GVK EMRI (Emergency Management and Research Institute) is a pioneer in Emergency Management Services in India. As a not - for profit professional organization operating in the Public Private Partnership (PPP) mode, GVK EMRI is the only professional Emergency Service Provider in India today. GVK EMRI handles medical, police and fire emergencies through the 10-8 Emergency service". This is a free service delivered through stateof -art emergency call response centers and has over 2858 ambulances across Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh, Himachal Pradesh and Chhattisgarh. With the expansion of fleet and services set to spread across more states, GVK EMRI will have more than 10000 ambulances covering over a billion population by 2011. Purpose: Our purpose of this project is how they can give their service to general people and have they can satisfy to their customer or not.

Project Description: Firstly I am just makee a questioner for collecting a data for research project and use it for research then I will distribute them into people for fill them. When I collect the filled data then analyzing it make a project on it. Goal/s and objective: Gain more and more knowledge about GVK EMRI, How they can give their service to general people, They can satisfy to their customer or not. Methodology used: I have use Survey method in this project