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Hyperion Financial Management

Hyperion Financial Management

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Published by: api-26428203 on Dec 29, 2008
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07/28/2010

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Introduction to e-Business Systems

2

Learning Objectives
 Give

examples of how Internet and other information technologies support business processes within various business functions cross-functional applications, and how they can provide significant business value to a company

 Identify

3

Section I

Functional Business Systems

4

IT in Business

“Business managers are moving from a tradition where they could avoid, delegate, or ignore decisions about IT to one where they cannot create a marketing, product, international, organization, or financial plan that does not involve such decisions.”

5

Marketing Systems
 Marketing

Information Systems provide information technologies that support major components of the marketing function.
 Interactive
 

Marketing

Customer focused marketing process Based on using Internet, intranets, & extranets to establish twoway communications between customers or potential customers and the business Customers become involved in product development, delivery, & service issues

Ie MS Beta Testing, focus groups

6

Marketing Systems (continued)

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Marketing Systems (SFA)
Sales Force Automation

  

The sales force is connected to marketing websites on the Internet, extranets, & the company intranet Increases productivity of sales force Speeds up the capture & analysis of sales data Allows management to provide improved delivery information & better support of the sales force.

8

Manufacturing Systems
 Support

the production/operations

function
 Assists

firms in planning, monitoring, & controlling inventories, purchases, & the flow of goods and services

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Manufacturing Systems (continued)

ComputerIntegrated Manufacturing (CIM) Supports the concepts of flexible manufacturing systems, agile manufacturing, & total quality management

10

Human Resource Systems
 Human

Resource Information Systems

 Support

Planning to meet the personnel needs of the business  Development of employees to their full potential  Recruitment, selection, & hiring  Job placement

11

Human Resource Systems (continued)

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Human Resource Systems (continued)
 HRM

and the Internet

 Allows

companies to process most common HRM applications over their intranets. companies to provide around-the-clock services to their employees. companies to disseminate valuable information faster. employees to perform HRM tasks online.

 Allows

 Allows

 Allows

13

Accounting Systems
Record and report business transactions and other economic events Online Accounting Systems

14

Accounting Systems (continued)

Six widely used accounting systems

Order processing

Captures & processes customer orders and produces data needed for sales analysis and inventory control Processes data reflecting changes in items in inventory. Helps provide high-quality service while minimizing investment in inventory & inventory carrying costs

Inventory Control

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Accounting Systems (continued)

Accounts Receivable

Keeps records of amounts owed by customers from data generated by customer purchases and payments

Accounts Payable

Keeps track of data concerning purchases from, and payments to, suppliers

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Accounting Systems (continued)

Payroll

Receives and maintains data from employee time cards and other work records

General Ledger

Consolidates data received from accounts receivable, accounts payable, payroll, & other accounting information systems

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Financial Management Systems
 Supports
 The

financial managers in decisions concerning
financing of the business  The allocation & control of financial resources within the business.

18

Financial Management Systems (areas)

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Financial Management Systems (Hyperion)

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Financial Management System (Scenario)

21

Section II

Cross-Functional Enterprise Systems

22

Cross-Functional Enterprise Applications

 Integrated

combinations of information subsystems that share information resources and support business processes across the functional units  A strategic way to use IT to share information resources & improve efficiency & effectiveness

23

Cross-Functional Enterprise Applications (continued)

Enterprise Application Architecture

Focused on accomplishing fundamental business processes in concert with the company’s customer, supplier, partner, & employee stakeholders

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Cross-Functional Enterprise Applications (continued)

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Enterprise Application Integration (EAI)

Software enables users to model the business processes involved in the interactions that should occur between business applications. Also provides middleware that
 

Performs data conversion & coordination Provides application communication & messaging services Provides access to the application interfaces

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Enterprise Application Integration (continued)

Business value

Integrates front-office and back-office applications to allow for quicker, more effective response to business events and customer demands

27

Transaction Processing Systems

Cross-functional information systems that process data resulting from the occurrence of business transactions

Transactions – events that occur as part of doing business
     

Sales Purchases Deposits Withdrawals Refunds Payments

28

Enterprise Collaboration Systems
 Cross-functional

e-business systems that enhance communication, coordination, & collaboration
Communicate – share information with each other  Coordinate – coordinate individual work efforts & use of resources with each other.  Collaborate – work together cooperatively on joint projects and assignments

29

Enterprise Collaboration Systems (continued)

Tools for Enterprise Collaboration

Electronic communication
      

E-mail Voice mail Fax Web publishing Bulletin boards Paging Internet phone systems

30

Enterprise Collaboration Systems (continued)

Electronic conferencing
    

Data & voice conferencing Videoconferencing Chat systems Discussion forums Electronic meeting systems

Synchronous. Team members can meet at the same time and place in a “decision room” setting

31

Enterprise Collaboration Systems (continued)

Collaborative work management
   

Calendaring & scheduling Task & project management Workflow systems Knowledge management

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i.e. Workspaces

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Real World Case 1 – Cypress Semiconductor & FleetBoston

Use of Internet technologies to support the marketing function at Cypress Semiconductor to improve business and customer value

CRM systems

Benefits and potential challenges of FleetBoston’s use of IT to support their targeted marketing programs

34

Real World Case 2 – Johnson Controls

Manufacturing auto components

Cut engineering design time through collaboration
 

Covisint MatrixOne

How do Web-based systems support the exchange of ‘tribal’ knowledge through collaboration? Can collaboration systems improve the quality of the products that are designed, as well as reducing the cost and time of the design process?

35

Real World Case 3 – Union Pacific, Corporate Express, & Best Buy

How could enterprise application systems improve a company’s business interactions with its suppliers?
 

EAI – WebMethods From EDI to XLM data mapping

What major challenges are faced by businesses that implement EAI initiatives?

36

Real World Case 4 – Baxter International
 What

key HR applications are provided by Baxter’s Web-based HR system?
 

PeopleSoft HR Change in business processes

 What

are some other Web-based HR applications they might implement?

Interest in bringing outsourcing back in house

37

Real World Case 5 – IBM Corporation
 Why

have many companies been reluctant to support instant messaging in the workplace?
Lotus Samplace

 What

are the advantages of instant messaging over e-mail and voice mail for enterprise collaboration?

Potentially avoid that email and voicemail requests are ignored

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