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About this document This How-To-Guide is intended for Customer Service and Technical Installation Personnel involved in the installation and maintenance of TeleMatrix SIP Endpoints.
Table of Contents Overview .............................................................................................................................................5 Software & Hardware Setup .......................................................................................................5 Device Limitations ..........................................................................................................................5 Mitel 3300ICP Setup Notes..........................................................................................................6
Network Requirements ..................................................................................................................6 Assumptions for the 3300 ICP programming ..............................................................................6 Licensing and Option Selection - SIP Licensing.........................................................................7 Multiline IP Set Configuration .......................................................................................................8 Class of Service Assignment ........................................................................................................9 SIP Device Capabilities Assignment ..........................................................................................11 Station Service Assignment ........................................................................................................12 Multiline Set Key Assignment .....................................................................................................13
Telematrix SIP Phone Setup Notes .......................................................................................14
Telematrix QuickStart…………………………………………………………...………...……………15 Manual Programming.………………………………………………………………………………..…17 Manually Configuring VLANs………………………………….………………………………………20 Using the Mass Configuration Tool…………………………………………………...……………..22 Loading Configuration Files.……………………………………………………………...…………..23 TMX IP Phone Installation and Configuration Overview………………………………...……….28 Using the Mass Configuration Tool………………………………………………………………….33 Loading Configuration Files…………………………………………………………………………..35 Updating Firmware and Configurations via TFTP…………………………………………………37 Reference – TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP…………..48 Reference - Single Page SIP QuickStart for 3300IP and 9600IP……….………………………..52 Reference – Quick Keys (* * Commands to gain network information from phones) ....…..53 Reference – Power Over Ethernet (802.3af Classification of TeleMatrix Models) ……..…...54 Reference – 9600/9602IPDECT Handset/Base Registration and De-Registration ……..…...55
The first section of this document provides a reference for configuring the Mitel 3300 ICP to host the Telematrix single line corded 3300IP and/or cordless 9600IP-DECT SIP phone endpoints. The different devices can be configured in various configurations depending on your VoIP solution. This document covers a basic setup with required option setup.
Software & Hardware Setup
These are the product software/firmware versions known to interoperate on the 3300 ICP.
Manufacturer Mitel TeleMatrix TeleMatrix
Variant 3300 ICP – MXe platform 9600IP Single Line DECT/Cordless SIP Phone 3300IP Single Line Corded SIP Phone
Software Version 22.214.171.124
V126.96.36.199 Feb 25 2009
V188.8.131.52 Feb 12 2009
This is a list of problems or not supported features when the Telematrix 3300IP phone is connected to the Mitel 3300.
Feature Call Transfer Busy SIgnal
Problem Description Unable to transfer calls using device based setup (Supervised or Unsupervised) 9600IP non-Display phone – Busy Signal is delayed for approximately 10 seconds.
Please refer to the 3300 Engineering guidelines for further information. As an example.6Mb/s. the Ethernet bandwidth consumption will be approx 1.net . jitter < 30ms. firstname.lastname@example.org Mb/s for G. The following steps show how to program a 3300 ICP to connect with the Telematrix SIP phone.711 voice session and 29 Kb/s per G. for 20 simultaneous SIP sessions. As a guide.telematrix.net Page 6 www. the network connectivity must support a voice-quality grade of service (packet loss <1%.729 voice session (assumes 20ms packetization). the Ethernet bandwidth is approx 85 Kb/s per G. Almost all Enterprise LAN networks can support this level of traffic without any special engineering. Network Requirements • There must be adequate bandwidth to support the voice over IP. one-way delay < 80ms). • Assumptions for the 3300 ICP programming • The SIP signaling connection uses UDP on Port 5060.Mitel 3300ICP Setup Notes System based configuration is recommended since Telematrix SIP phones can’t support device based call transfer (supervised or unsupervised). For high quality voice.711 and 0.
net .telematrix.SIP Licensing Ensure that the 3300 ICP is equipped with enough SIP Device licences for the connection of SIP end points.Licensing and Option Selection . Figure 1 – License and Option Selection sipsupport@telematrix. This can be verified within the License and Option Selection form.net Page 7 www.
net Page 8 www.net . All other field names should be programmed according to the site requirements or left at default. Enterprise Manager can also be used to provision where this application is installed. a SIP device can be programmed either in the User Configuration form or the Multiline IP Set Configuration form and are programmed as a “Generic SIP Phone”. Figure 2 – Multiline IP Set Configuration sipsupport@telematrix. The Login PIN is the SIP authentication password and the username is the DN.Multiline IP Set Configuration On the Mitel 3300 ICP.telematrix. The Number and Login PIN must match the information in Telematrix 9600IP phone configuration.
Class of Service Assignment The Class of Service Options Assignment form is used to create or edit a Class of Service and specify its options.net . are referenced by the Station Service Assignment form for the SIP devices.net Page 9 www. Classes of Service.telematrix. Figure 3 – Class of Service Assignment sipsupport@telematrix. identified by Class of Service numbers.
net .telematrix.Figure 4 – Class of Service Assignment (Cont) email@example.com Page 10 www.
but we recommend System Based to allow for use of Feature Access Codes and greater flexibility. The Telematrix 3300IP can only be associated with a single SIP Device Capabilities Assignment form. The SIP Device Capabilities number provides a SIP profile that can be applied to particular SIP devices to allow for alternate capabilities as recommended through the Mitel interop process. Figure 5 – SIP Device Capabilities Assignment Features work with Device Based or System Based. Ensure that Replace System based with Device based In-Call Feature is set to ‘No’. though a form may be assigned to several devices. The association between the SIP device and the form is similar to how the Class of Service options work. firstname.lastname@example.org Page 11 www.SIP Device Capabilities Assignment This form provides configuration options that can be applied to various types of SIP devices. program a SIP Device Capabilities Number for the Telematrix 9600IP.telematrix. one SIP Device Capabilities Assignment form can be assigned to all of one type of SIP device. In the Device Capabilities form. for example.net .
net Page 12 www. This form utilizes Range programming.net . Figure 6 – Station Service Assignment sipsupport@telematrix. Night 1 & Night 2.telematrix. Select the Telematrix 9600IP phone number then select Change. Enter the previously configured SIP Device Capability number and Class of Service for Day.Station Service Assignment Use the Station Service Assignment form to assign the previously configured Class of Service and SIP Device Capability number to each of the Telematrix 9600IP phone in the 3300.
Multiline Set Key Assignment You use the Multiline Set Key Assignment form to assign the line type. and directory number to each line select key of the Telematrix 9600IP phone.net Page 13 www. The Telematrix 9600IP will support up to 2 additional key line appearances. Each key assignment of the Telematrix 9600IP phone should be defined as multicall type and should specify that a call to the key’s directory number will ring the set.net . Figure 7 – Multiline Set Key Assignment Form email@example.com. ring type.
Password: This is the password as programmed into the 3300 ICP for the device.telematrix. Phone Number: This is the number that will show on a Caller ID. The best process is to configure a single phone to register and have the features desired working successfully.net Page 14 www. Display Name: This is the name that will show on a Caller ID. Telematrix has developed a Mass Configuration Utility that will allow installers to take a template and substitute values for as many phones/config files as necessary. Access SIP Configuration Settings by browsing to VOIP -> SIP Config: SIP Configuration entry of account settings and server settings • Account Name: This should be the number as programmed in the 3300 ICP followed by the IP address of the 3300 ICP.Telematrix SIP Phone Setup Notes Login into either type of set using a browser to enter the web administration user interface (UI). Start the process by plugging the 9600IP into a POE switch and obtaining the phone’s IP address using the key sequence * * 4(I) 7(P) # …you will hear an audible readout of the IP address. and then save that phone’s configuration file as a “template” to be used for creating more configuration files. you can see the Register Status Server Address: Enter the address of the 3300 ICP followed by the port as configured on the 3300 ICP (default is 5060). Check on Enable Register. • • • • • firstname.lastname@example.org. the extension is 29015 and the ICPs IP address is 192.101. In this example.168.net .
net Page 15 www.Enable/Disable Device Based call features by going Advance > Call Service or SIPConfiguration > Advanced Set If all settings are correct you will see register status Registered and you can begin to make calls.net .telematrix. Call Service Settings sipsupport@telematrix.
The Phone. and is self-tested by Telematrix to be compatible with Asterisk IP/PBX.168.10. phone number and display name. you will be presented with a login screen Login = admin Pass = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. extension number/account name.0. enable register and enable message waiting indication are all programmed here. as it comes out of the box has a default IP address of 192.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP are a SIP-only phoneset. email@example.com. Our example 9600IP phone is programmed as extension 1234 The VoIP -> SIP Configuration Screen Server address of the IP/PBX. Connecting to the LAN port of the phone and pointing your browser to that address. Avaya S8300 IP Server and lab tested for compatibility with the Mitel 3300ICP Version Release 9.telematrix.0.net Page 16 www.net . (Network -> LAN Config).
net .telematrix.The Network WAN/LAN ports may be configured for DHCP or Static Network -> WAN Config: If used as a lobby phone. program ring-down to a specific number with the “hotline” field. Advance -> Call Service Setting menu Speed dial and Touchlite Message Retrieval keys are programmed in Advance -> Memory Key firstname.lastname@example.org Page 17 www.
When you hit another digit. dial tone stops.18xxxxxxxxx will produce a dial tone after the 9. you get dial tone again.telematrix. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. When you enter the 2. secondary dial tone will be supplied at that point.xx” When you enter 1. For example: 9. dial tone stops again. Setting Dial Plans and Delivering Dial Tone after ‘9’ Browse to Advanced => Digital Map. Or if the entry is “12. In this example.MWI Number is the field for programming the Red Message Waiting Touchlite.net Page 18 www. email@example.com . If you enter a comma into a dial plan entry (example below). The dial tone will quit when the 1 is pressed. Dial plan rules are created under the Digital Rule Table.
199 / subnet mask 255.Set/Check VLAN Enable . you will want to create multiple configuration files based upon the template you just created and saved. uncheck DHCP Server and uncheck NAT.1. Log back into phone 6.see QoS Config screenshot (Do not enable VLAN at this time) diffserv. 9.3300ip. 7. Only Bridge Enable should be on. LAN Config . etc 2.txt.net . DHCP Server on and NAT ON.255.255. LAN Config . VoIP -> SIP Config . Advance -> QoS .1.204.ON/Checked 4.Bridge Enable .192.0 PC should be at 10.net Page 19 www.txt = 1234.make sure Data Untaged is set in differentiation field 8. server IP address. (data untaged . 77701. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 firstname.lastname@example.org. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.Configure phone number.txt.you will find Bridge Enable checked. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10. You can load them onto the additional phones by saving them as extx.204. Save config.telematrix.0 or similar) 5.Setup VLAN under . Advance -> QoS . If you are installing multiple phones.192.this defines workstation traffic) 3.3300ip.119 / subnet mask 255.txt and loading them on individual phones via Config Manage (extx.Setting VLANs Manually via the Web UI 1. VLAN ID.3300ip.
telematrix.1 is possible under Network -> LAN Config – In order to enable VLAN.168. you must enable Bridge and disable NAT and DHCP Service as below: This setting won’t take effect unless you save the config and reboot the device email@example.com.Changing the default LAN IP Address of 192.net .net Page 20 www.
Now you have reset to the default settings. At that time. 2. 3300ICP Notes If there are no telephone directory assignments for the extension. Reset to Factory Default To reset the phone to the factory default settings. hold down the left (store) key for three seconds. press “#” during the startup procedure (On display phones.0 in SDP Messages” to YES sipsupport@telematrix. when entering IP address) To determine the IP address assigned to the phone. Finally. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone.0. next you see “conf reset”.net Page 21 www. On non-display phones. 1. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen.net . simply wait a few seconds before cycling power to the phone. then extension displays twice when you call it. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter Left/Store key is Escape (back out of that menu option) Redial Key is for changing values The * (asterisk) is used as a . The phone will enter into “post” mode. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. Press the store key…press a speed dial key…then press the digits you want stored there. Speed Dial: To program a speed dial. In non-display phones.(dot) for IP address entry (eg: press 72* to get 72.0. If you do not hear Music On Hold (on a 3300ICP) you may need to change a setting in the SIP Devices Capability Assignment – Select “Prevent the Use of IP Address 0.Manual Programming . Internal Menu: To enter the phone’s internal menu. simply wait 3 seconds before releasing the # key). cycle power (remove and replace WAN power cable) to restart the phone with factory default settings.telematrix.Submerged Keys and programming the Phone from the LCD There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). at power up you can see a black progress bar.
Configuring the Phone via web interface with a Prepared Configuration File Connect the phone to a port where it will have a DHCP server available. Find the IP address of the phone. On phones without a display.1 Lan NetMask :255. and the phone has the capability to act as a switch.10. Go to Config Manage. as there is no display to show status. these (<----) are the settings addressed below in the directions for configuration through the UI. press “#” during the power-up procedure (Wait 3 seconds. as the phone resets.net .Configuring VLANs Because there is no LCD display.telematrix. Finally. In the configuration file. Select the prepared Configuration File on your PC.255.) Assumptions: Phone should be in WAN DHCP mode on VLAN 30 with priority 6. The procedures below should always allow you configure the phone correctly. Browse and login to the phone via web UI. follow this procedure. The Phone’s factory defaults set the WAN interface to DHCP and the LAN interface to Bridge Mode with NAT and DHCP Service ON. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. the phone must be connected to a port where the VLAN is supported or it will not come up and connect to the server. Since the new configuration may have a VLAN ID enabled. (These last two should be OFF when Bridge Mode is ON. To find IP address on the Phone Press * * 4 7 to hear audio readout of IP address. Connect your PC to a port that is on the same network (LAN or VLAN) as the phone. wait 5 seconds before pulling power. To reset the phone to the factory default settings.255.net Page 22 www. Hit the update button. The UI will no longer be active. next you see “conf reset”. there are some quirks to the 9600ip interface that make it difficult to set the QOS parameters (VLAN ID.0 Bridge Mode :1 <---<DHCP CONFIG MODULE> Enable DHCP Server :0 <---- sipsupport@telematrix. then input * # 1 6 8 On a phone with LCD you will see “clearing conf” on the screen. Now you have reset to the default settings.) The VLAN cannot be set unless the phone’s LAN interface is in Bridge Mode. The phone will reset and come up under the new configuration.) The phone will enter into “post” mode. The phone should have a DHCP address. <LAN CONFIG MODULE> Lan Ip :192.168. receiving IP addresses on the WAN port and serving IP addresses on the LAN port. Resetting the Phone to Factory Defaults If many changes have been made and you need to reset the device. Hit the Browse button under Update Configuration.
Hit Apply. Check Enable Register. UNCHECK DHCP Service and NAT. Go to Advance/QOS. Check Enable Message Waiting.0. Register Status should be "Trying". Power cycle phone if it is already connected to this LAN.net Page 23 www. (or other as needed) Set Voice VLAN ID to 30.0 <NAT CONFIG MODULE> Enable Nat :0 <---Enable Ftp ALG :1 Enable H323 ALG :0 Enable PPTP ALG :1 Enable IPSec ALG :1 <QOS CONFIG MODULE> Enable VLAN :1 Enable diffServ :1 DiffServ Value :46 VLAN ID :30 802. Reconnect the phone to a port where the voice VLAN is supported if necessary. Set Voice/Data VLAN Differentiated to Data Untagged. UI will still be DEAD. UNCHECK VLAN ID Check Enable. Set Voice 802.1P Value :6 VLAN Recv Check :0 Data VLAN ID :254 Data 802.1P Value :0 Diff Data Voice :0 <---<---<---<---<---<---<---- Configuring the Phone Through the Web User Interface Get IP address from phone panel or use the key strokes * * 4 7 # for audio readout. sipsupport@telematrix. Leave SIP1 selected. Enter the Phone Number.1p Priority to 6.0. UI should still be active. Hit Apply. Go to LAN Config.Enable DNS Relay :1 DHCP Update Flag :0 TFTP Server :0.net .telematrix. Browse and login to the phone’s web UI. Enter the Server address. UI should remain active. Set diffserv value to 0x2e (46 decimal). The Phone should now come up on the chosen VLAN. CHECK Diffserv enable. Go to VOIP/Sip Config. CHECK VLAN Enable. (or other as needed) Hit Apply.
etc 2. LAN Config .net Page 24 www. DHCP Server on and NAT ON.1. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10. VoIP -> SIP Config . Advance -> QoS .192.Bridge Enable .net .txt.txt = 1234.Set/Check VLAN Enable .txt.you will find Bridge Enable checked.0 PC should be at 10.Configure phone number. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 firstname.lastname@example.org.Setup VLAN under .0 or similar) 5.make sure Data Untaged is set in differentiation field 8.3300ip. 7. Advance -> QoS .119 / subnet mask 255.255. server IP address. 9. (data untaged . Only Bridge Enable should be on.3300ip. Save config.Setting VLANs Manually via the Web UI 1.see QoS Config screenshot (Do not enable VLAN at this time) diffserv. uncheck DHCP Server and uncheck NAT.204.255. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server. Log back into phone 6.3300ip.204. 77701. VLAN ID.telematrix.ON/Checked 4.this defines workstation traffic) 3. You can load them onto the additional phones by saving them as extx. If you are installing multiple phones.3300ip. LAN Config .192.txt and loading them on individual phones via Config Manage (extx. you will want to create multiple configuration files based upon the template you just created and saved.199 / subnet mask 255.
net Page 25 www. In the Web UI. Saving a Template Configuration file After configuring a phone to satisfaction.Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset). given the extension number? 3. Hit "Right Click Here to Save As Config File (.net . Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. 9. it is time to save it and use it for creating multiples. please make it clear. that may necessitate more than one configuration template. The items above will all be different on each phone. go to Config Manage. of course. If that is so. Is the phone on a tagged VLAN? If so. suites vs. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8.txt). This will make future maintenance easier. IP address can be left empty and DHCP used. 5. What are the gateway address and DNS addresses? These might be handled by DHCP? 6. How many phones are in each type of room? What is the extension number of each phone in each room?) 2. The items below will probably be constant. If they are not. standard rooms. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known. The complete numbering plan for the phones to be installed. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. others are made by copying and substituting the values that need to be changed into other unique config files. 4. There are two SIP lines on each phone. After you have created the first known good working phone config file.telematrix. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx sipsupport@telematrix. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. How should each be configured. working and available way to go if installing on a Mitel controller.
Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.net .10.net Page 26 www. 3. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type in username admin and password admin sipsupport@telematrix. 2.0004 Loading Configuration Files 1.telematrix. 4. What should the MWI number be set to? 11.0003 must become <<VOIP CONFIG FILE>>Version:2. They are then loaded onto the phone via the process below.10. the file version (top line of config file) must be incremented. Ex: <<VOIP CONFIG FILE>>Version:2. a template can be produced and reproduced for each phone. What should the 10 softkeys be set to? Once these things are known.168. IMPORTANT: When creating any new configuration file. 5.1 (default IP address for 3300IP) Alternatively.
phonemodel#.Next Navigate to. They can be named anything.net Page 27 www.txt files. but generally follow the naming convention of room#.telematrix.3300ip.txt Eg: 1041. Configuration files are . and select the Config Manage tab on the left At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.txt email@example.com .
net .telematrix.Select the file you want to load for that phone: In this case we are loading extension 1041.3300ip.txt indicating that extension 1041s configuration will load on to a 3300IP model phone. Press Update button…the phone will load the new file and reboot firstname.lastname@example.org Page 28 www.
The files have a naming convention of 1234.219. When creating a new configuration file. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL. The phone will then reboot with a new configuration.7. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server.After 20 seconds or so.62. the installer would press the following keys: 1234# At that point.net . the file version (top line of config file) must be incremented.txt (1234 being the varying DN/Extension number of each individual phone. IP Address of phone is verbally read out 29 **47# email@example.com must become <<VOIP CONFIG FILE>>Version:2.10. Log back into the phone (192.232 (November 8.txt naming convention is used for both the 3300IP and 9600IP phones. 1041@10. The 3300ip.1 admin / admin) to check that your update was successful.net Page when the user presses the keys www. phones with a display will ask for a Config ID.168.2 The TeleMatrix SIP phone sets support configuration file downloads via DHCP Option 66 in Firmware version th V1.0004 When the phone Boots up. 2008) and later (Sept 5 code DOES NOT).3300ip. Ex: <<VOIP CONFIG FILE>>Version:2. the phone will retrieve the configuration file from the tftp server IP address (as specified in the 3300ICP ESM form DHCP Options).3300ip.1. Using the example of 1234.
He needs to be able to update the configuration of one or more phones easily from a central point.net . The configuration of hundreds of phones is inherently complex and the administrator wants tools that simplify this as much as possible. easily and reliably. the installer and the administrator. The TFTP Server will hold the configuration files for the phones. Anyone placing or replacing a phone in a room is acting in the role of Installer. Users The requirements for phone installation and configuration are focused first on the needs of two types of users. Installer The Installer wants to place phones quickly. The IPBX has a configuration which must match up with the phone configuration. Each phone may have unique requirements for its own configuration. The administrator wants to be able to control and configure all phones from a central point. The phones are customized for the property in various ways including custom face plates.TMX IP Phone Installation and Configuration Overview This section focuses on describing the environment that the TeleMatrix hospitality SIP phones will usually be installed within. TFTP Server sipsupport@telematrix. Every phone has a keypad UI using the 12 key keypad for entering and retrieving critical information. IPBX The VOIP phone switch. This user has limited technical knowledge and mainly wants to avoid complication. This person creates the configurations and is the local person who has knowledge of how the system should work. This role might be split among two or more people. The phones register with the IPBX to form the phone system on the property. Phones There will be several models of phone at any property. Any analog phones or non-TMX VOIP phones on the property are out of the scope of this document. It is addressed via IP. Every phone has a web UI from which the configuration can be modified using a browser. Administrator Environment The relevant parts of the environment for configuration and installation are as follows. The administrator has control of the network and IPBX configuration as well as the phone configurations. even when all are provided by TMX.telematrix.net Page 30 www. The guest is not a “user” in this discussion. He needs to be able to find the configuration of a given phone quickly and determine what configuration is active in the phone. We are concerned only with TMX VOIP phones here.
txt. the Administrator creates a configuration for the phones. Bigger properties are likely to have multiple VLANs.txt) The ConfigID will be constructed from the room number and building. The phone configuration must be created in concert with the IPBX configuration because IDs in the phone and IPBX configurations associate a phone with an extension in the IPBX. The tool must store the configurations in editable form. deluxe. (*Support for the DHCP Options is not available in the TeleMatrix SIP phones at this time. The phones in a room are part of a group and have the same extension number. sipsupport@telematrix. In addition. Each phone will have its own configuration. DHCP may provide a voice VLAN id (DHCP Option 132) and DSCP (DHCP Option 133) and TOS values for voice traffic (DHCP Option 134). When the configuration is complete. suite.telematrix.3300ip. They may be of different types. only indirectly through the IPBX. The PMS and the IPBX must communicate for various reasons. The phones will obtain IP addresses. executive. an IP address. (xxxx.net Page 31 www. etc. The phones and IPBX will communicate via IP and will use IP addresses to reach each other.*) Tasks The main tasks carried out by the users are the source of the requirements for the system. the Administrator can use the Mass Configuration Utility (MCU) to write the multiple configuration files for all or a selection of phones to be loaded on the TFTP server. Configuration Creation Using a representative SIP phone (3300IP/9600IP).PMS Property Management System. The PMS knows a phone only indirectly by its extension or room number. Lower end properties are likely to have only a single LAN which carries voice and other traffic. There may be multiple types of room. DHCP Servers Each LAN or VLAN must have its own DHCP server.net . DNS server addresses and the TFTP Server address to each phone as it powers up. The layer 2 network as it appears to the phone may be a simple LAN or a VLAN. standard. Room Network Mass Configuration Utility This tool creates the configuration files for the phones. The MCU must generate a ConfigID for each phone configured. The configuration files written to the TFTP Server will be named <ConfigID>. The DHCP servers provide at a minimum. the TFTP server address and VLAN assignments from a DHCP server. Each phone will be connected to the network. The configuration files are ultimately placed on the TFTP Server for download by the phones.<phone type>. The phone configuration file is essentially a database of information describing the configuration. A room may have one or more phones installed. The phones do not communicate directly to the PMS.
the Executive room-template might designate 3 phones. sipsupport@telematrix. • Create a set of phone-templates. The phone. The phone should display indications that it is up on the correct extension and is registered. Floors and Room numbers. a single operation can generate the actual phone configurations. • Create the Buildings. the administrator can write out all the configuration files out to a directory. The phone will obtain an IP address and the TFTP Server address from DHCP. • Create the new configuration in the MCU. If a phone fails to come up correctly. Using an installation plan. executive-desk template and the bathroom template. Define what buildings exist. Each template describes a room that will be identically equipped and configured. A room with 3 phone-templates in its roomtemplate will result in the 3 phone configuration records. If a phone-template is changed.3300ip. the bedside phone 71206 and the desk phone 81206. The Installer then conducts whatever tests are deemed necessary. The ConfigID should be a predictable combination of codes so that the Installer does not need a voluminous list of ConfigIDs. upload the working configuration file to your PC. For example. Phone Installation Installation is the placement of a new unconfigured phone in a room. A second phone will then be tried. the “cordless beside” phone-template. If that too fails. because no ConfigID is yet configured. Each phone is placed. the phone will use the TFTP Server to load the proper configuration file. The values will have been set according to the room-template and phone-template. The installer enters the ConfigID through the keypad. The phone will then reset and bring itself up under the new configuration. the Installer selects the type and number of phones for the room. the Administrator must re-generate the configuration files to propagate the changes to the individual phone configurations. Whenever a change is made directly to a phone configuration. After the phone is fully tested. so exceptions are always known. It is created by editing the configuration through the GUI or by editing a configuration file directly. A phone configuration will contain a full. the first will be marked DOA and set aside. • Generate phone configuration. the problem will be escalated to the Administrator as a probable error in the configuration. Face plates are installed at this time if the faceplates are room specific. Each room must be associated with a room-template.The steps are below. individually modifiable phone configuration. Once the ConfigID is entered. For example. Define how many floors are in the buildings and what the floors are “named”. If the phone type string for this phone is “3300ip”. • Create a set of room-templates. • Generate configuration files. perhaps directly to the TFTP home directory. If the second phone succeeds.net . The administrator can modify individual phone configurations.txt. a flag is set in the record. A phone template is a configuration file that is complete and tested for 1 extension. Once the above information is set. the bathroom phone in room 1206 could have a ConfigID of 91206. then the configuration file name for the bathroom phone would be 91206. the Installer will make only minimal efforts to troubleshoot the problem.telematrix. When all the phone configurations are correct. will prompt the Installer for the ConfigID. connected to the network and powered up.net Page 32 www.
For that reason. There are two SIP lines on each phone. It then loads the new configuration file and resets. of course.net .txt). go to Config Manage. (Example: 3300IP phones have configuration files of 3300IP. When the replacement phone is put in place and powered up.net Page 33 www. two or more configuration files may be generated for a given phone. Saving a Template Configuration file After thoroughly configuring a phone to work satisfactorily.telematrix. if two different models might be used in that location.Phone Replacement When replacing a phone with a new. Once configured. The complete numbering plan for the phones to be installed. standard rooms. An Installer can reset the replacement phone to factory defaults and then proceed as in a new installation. This will make future maintenance easier.Select "Right Click Here to Save As Config File (. IP address can be left empty and DHCP used. 9600IP phones have 9600IP. In the Web UI of your known good sample phone. unconfigured phone. it is time to save it and use it for creating multiple files (one for each phone endpoint). suites vs. Configuration Files Different phone models may require different formats in their configuration files. . firstname.lastname@example.org.. given the extension number? 3. the Installer must enter a password and may then set the new ConfigID into the phone. coming up under the new configuration. When replacing a phone with one that has been used previously the phone will not prompt for the ConfigID.txt. a phone will have a password in place. A model designation must be part of the configuration file name. How should each be configured. 1. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. How many phones are in each type of room? What is the extension number of each phone in each room?) 2. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. The Installer then verifies that the phone is up and working in the correct extension. the procedure is the same as for initial installation. etc) Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset). others are made by copying and substituting the values that need to be changed into other unique config files. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. After you have created the first known good working phone config file.
What are the gateway address and DNS addresses? These might be handled by DHCP? 6. 5. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. you may send your template to sipsupport@telematrixusa. If you have a mass configuration subscription agreement on file with TeleMatrix. They are then loaded onto the phone via the process below. The Mass Configuration Utility is available for TeleMatrix partners. If they are not. IMPORTANT: When manually creating any new configuration file. a template can be produced and reproduced for each phone. please make it clear.telematrix. What should the MWI number be set to? 11. the file version (top line of config file) must be incremented.0004 sipsupport@telematrix. 9. that may necessitate more than one configuration template.com and have the files built for you.0003 must become <<VOIP CONFIG FILE>>Version:2.net Page 34 www. Example: <<VOIP CONFIG FILE>>Version:2. What should the 10 softkeys be set to? Once these things are known. Is the phone on a tagged VLAN? If so.net . working and available way to go if installing on a Mitel controller. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx 10. as a tool to facilitate building their own multiple config files. The items above will all be different on each phone. If that is so.4. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. The items below will probably be constant.
8.telematrix. 7. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192. and select the Config Manage tab on the left sipsupport@telematrix. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type is username admin and password admin Next Navigate to.net . 9.168. 10.net Page 35 www.Loading Configuration Files 6.1 (default IP address for 3300IP) Alternatively.10.
Configuration files are . Press the Update button…the phone will load the new file and reboot email@example.com#.txt files.net .telematrix. They can be named anything.3300ip.txt indicating that extension 1041s configuration will load on to a 3300IP model phone.net Page 36 www.At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.txt Eg: 1041.txt Select the file you want to load for that phone: In this case we are loading extension 1041. but generally follow the naming convention of room#.
Phones can be setup simply from the room with a series of key presses. 3.1. which in this example is the phone’s config file. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server. Implementing the TFTP server resident in the Mitel 3300ICP allows that: 1.telematrix.62. Example placing/powering the phone and pressing 1234# will cause the phone to retrieve 1234.After 20 seconds or so.2 Updating Firmware and Configurations via TFTP The ongoing maintenance and swapping of TeleMatrix SIP phones in a hospitality setting currently requires that the SIP sets retrieve a configuration file of xxxx.10.net . Log back into the phone (192.3300ip.3300ip.net Page 37 www.txt from a TFTP server. firstname.lastname@example.org admin / admin) to check that your update was successful.txt. 2. Phones can receive firmware upgrades periodically when new features are added or bugs are detected and fixed sipsupport@telematrix.
Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option. The alternative is to manually upgrade the TeleMatrix SIP phonesets by logging into each phone’s web user interface (UI)… browse to the web interface of the phone and manually upgrade through the System -> Upgrade Create a new configuration file for the phone with the following “mini-config” added to the already existing phone configuration.net Page 38 www. Hotel staff can easily replace a defective phone simply by following the steps referenced above in 1 a.telematrix.168.z . Step 3 .txt . At that point place the IP Phone’s configuration files into the tftp subdirectory. Result: The 3300IP or 9600IP phones will boot.50 – (Replace with your TFTP server where the phone configuration files are placed) Auto Image Name :21b4V1_7_237_235T20081206001533. email@example.com Config File Name :1234. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .0004) and a config module specifying the new firmware file is added. dated 30 October 2008 and later.(Extension 1234 in this example) Config File Key : Download Protocol :1 Download Mode :0 Download Interval :1 In a Mitel 3300ICP environment the TFTP Server is a folder/subdirectory best reached by using FTP into the 3300ICPs IP address.txt). but this time they will download new firmware.As new firmware and configuration files are deemed necessary.(The new firmware file will have a name like this) Auto Image User : Auto Image Password: Auto Image Protocol:2 Download Username :user Download password :pass Download Server IP :0. replace the TeleMatrix IP Phone config files again with an incremented version (2. along with the firmware file used for the upgrade. <AUTOUPDATE CONFIG MODULE> Auto Image Server :192.0003 becomes 2. This will work on phones with firmware supporting DHCP Option 66.Implement the Mitel 3300ICP TFTP server scenario described below: Step 2 – Configure the Mitel 3300ICP and place files on its native TFTP server.3300ip.0.3300IP. This new configuration would then reside on the local tftp server. reboot again and be upgraded AND continue working as before. grab their same expected config file ( example: 1234.0. Step 1 .net .4. This was tested and should work as long as the phone can truly reach and download via tftp.0.
net .Step 1 .Implement the Mitel 3300ICP TFTP server : Here is the configuration to be implemented in the network environment to allow the TeleMatrix SIP phones to be served a DHCP address and route via DHCP Option 66 to the Mitel Controller server and download it’s config file.telematrix. This will vary by property and security rules.net Page 39 www. sipsupport@telematrix.
Step 2 – Configure the Mitel 3300ICP and place files on it’s native TFTP server.net .telematrix. This is done under DHCP Options sipsupport@telematrix. Specify the tftp server name in the Mitel 3300ICP controller.net Page 40 www.
net Page 41 firstname.lastname@example.org .
net Page 42 www.2 3300ICP – Default User ID is system and password is password email@example.com .20.Using Microsoft IE.telematrix. type in your Mitel 3300ICP controller’s IP address in to the browser: Eg ftp://10.
After the challenge.net .net Page 43 www.telematrix. you will arrive at the root of the FTP server sipsupport@telematrix.
firstname.lastname@example.org .net Page 44 www.telematrix.You will want to view the files on the controller with Windows Explorer View -> Open FTP Site in Windows Explorer Now you can see the hidden directories: The tftp subdirectory is here…doubleclick to enter.
net .telematrix.net Page 45 www.Open a second window of Windows Explorer and browse to where you have the Configuration files for the TeleMatrix IP Phones. Select the config files and drag and drop into the tftp directory sipsupport@telematrix.
but this time they will download new firmware. email@example.com). replace the TeleMatrix IP Phone config files again with an incremented version (2.0004) and a config module specifying the new firmware file is added.telematrix. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .net Page 46 www. Result: The 3300IP or 9600IP phones will boot.3300ip.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option.0003 becomes 2. reboot again and be upgraded AND continue working as before.As new firmware and configuration files are deemed necessary. This was tested and should work as long as the phone can truly reach and download via tftp.net .Step 3 . grab their same expected config file ( example: 1234.
In the boot-up process the TeleMatrix SIP phones can receive information (via DHCP Option 66) telling the phone where the TFTP server is (in the form of an IP address) 1.net/tftpd32.TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP TeleMatrix SIP phone sets can retrieve configuration files and firmware file upgrades via the tftp protocol. Many SIP servers have built in tftp servers. but there are some occasions where it is advisable to use one in a stand-alone setting (such as when pre-configuring or testing). Download and Install TFTPD32 . TFTPD32 can act as BOTH a DHCP server and TFTP server.html 2. Set up the DHCP Server TAB with option 66 in TFTPD32 sipsupport@telematrix. Setup local network on the PC running TFTPD32 3. TeleMatrix has had success with the freeware TFTP Server (TFTPD32) running on Windows XP.net Page 47 www.http://tftpd32.net .jounin.telematrix.
txt and/or the firmware file in the specified directory (in this case C:\Program Files\Tftpd32) 6. then input the configID followed by #. That should be all the setup needed for the PC running the TFTP server. Example: 1234.telematrix. Place all the config files xxx. The next step is to plug a phone into a POE switch connected to the PC wait for the Config ID challenge.txt) www.3300ip. This can be used standalone.net Page 48 (Save this as 3.0004 firstname.lastname@example.org. The phone will then grab the corresponding file off the TFTP server (the file must be located in the TFTP serving folder. Updating Firmware If you are only updating firmware.1…the same machine running the server. <<VOIP CONFIG FILE>>Version:2. the following <AUTOUPDATE CONFIG MODULE> is a template for a small configuration file specifically to update firmware. Select the folder where the TFTP server will pull files from 5.net .10.Additional Option is set to 66…the IP address to its right is the TFTP server…in this case 192.txt will be the configuration file downloaded when you input 1 2 3 4 # at the Config Id challenge. 7. or can be added to the phone’s complete configuration file. 4.3300ip.
cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. the file version (top line of config file) must be incremented. simply wait a few seconds before cycling power to the phone. Example: <<VOIP CONFIG FILE>>Version:2. next you see “conf reset”. On non-display phones. but display-less phones such as the 9600IP-DECT prompt with a series of tones sounding like “doodle-doodle”.z . In non-display phones. Now you have reset to the default settings. Finally.<AUTOUPDATE CONFIG MODULE> Auto Image Server :192.0. simply wait 3 seconds before releasing the # key). but ftp and http do) Auto Image Password: Auto Image Protocol:2 <AUTOUPDATE CONFIG MODULE> Download Username :user Download password :pass Download Server IP :0.8. 1 = tftp.net Page 49 www.0003 must become <<VOIP CONFIG FILE>>Version:2. 2 = http) Download Mode :0 Download Interval :1 <<END OF FILE>> You could save this as a text file (such as 3.3300ip.net .txt) and upgrade the phone’s firmware by typing in 3 # (to retrieve 3.) Auto Image User : (tftp does not use authentication.10.25 (Your TFTP server where the phone configuration files are placed) Auto Image Name : 3300SIP-1. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen. The phone will enter into “post” mode.3300ip.3300ip.0-513.0.0004 Reset to Factory Default To reset the phone to the factory default settings. (Display phones display Config Id. IMPORTANT: When manually creating any new configuration file. press “#” during the startup procedure (On display phones.txt the phone will check that file for configuration information.168. at power up you can see a black progress bar.) Config File Key : Download Protocol :1 (0 = ftp.0 Config File Name : (When this is blank.txt) when the phone boots up and requests a Config Id. Upgrade Firmware and Retain known Working Configuration Files sipsupport@telematrix.(The new firmware file name.telematrix. display phones will prompt for ConfigID and non-display phones will prmpt audibly with “Doodle Doodle” tone – When it is occupied with a filename like 1234.
3300ip.txt ) This process assumes that the phones can still reach a single TFTP server from both the guest and voice VLANs.z on your tftp 2.3300ip.telematrix. Put the 3. This should upgrade the phone’s firmware and put back on the known working configurations of the phones.8. Put the new firmware Auto Image Name server : 3300SIP-1. count to three then * # 1 6 8 then cycle power again) (This will reset your phone with a blank config file of Version Number 2.net Page 50 www.3300ip. sipsupport@telematrix. At Config ID Prompt (Doodle Doodle) pres 3 # to download autoupdate image config file (3.) 3. Factory Reset on the phone (# at power up.0001) 4.0004 now on the phone because of 3. Enter the original config ID # for the room to restore the original values (This Version Number of config file should be higher than the Version Number 2.0-513.txt) 5.txt (Autupdate Config Module) on the tftp server (DHCP Option 66 on Guest VLAN AND Voice VLAN must specify the tftp server referenced in Auto Image Server.1.net . After phone downloads and reboots you will be challenged for Config ID (doodle doodle) again 6.
Pointing your web browser to that IP address.net Page 51 www. sipsupport@telematrix. Login = admin Password = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. The Phones are powered only by POE/802.3af and will acquire an IP address when met by a DHCP server. press * * 4(I) 7(P) #.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP Cordless DECT are SIP-only hospitality guest sets. The phone’s IP address will be spoken by audio through the speaker. Begin by plugging your POE Ethernet cable into the WAN port. enable register and enable message waiting indication are all programmed here. extension number/account name.telematrix. You will be presented with a login screen. To retrieve an IP address.net . Our example 3300IP phone is programmed as extension 1234 Program your connection under the VoIP -> SIP Configuration Screen Server address of the IP/PBX. phone number and display name.
At that time. press “#” during the startup procedure (At power up you can see a black progress bar).telematrix. In this example. hold down the left (store) key for three seconds. next you see “conf reset”. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone. Internal Menu: To enter the phone’s internal menu. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above.Speed dial and Touchlite Message keys are programmed under Advance -> Memory Key MWI Number is the field for programming the Red Message Waiting Indicator Touchlite. then input * # 1 6 8 Then you will see “clearing conf” on the screen. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. Manual Programming . Reset to Factory Default To reset the phone to the factory default settings. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages.net . Now you have reset to the default settings.Programming the 3300IP via the LCD and Submerged Keys There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). 2. Speed Dial: To program a speed dial. 1. The phone will enter into “post” mode. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings.net Page 52 www. sipsupport@telematrix. Finally. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter/Select Left/Store key is Escape (back out of that menu option) To determine the IP address assigned to the phone. Press the store key… press the digits you want stored… press a speed dial key.
**39# (**FW#) Description: When **39# is entered. enter "**87#9382#30#". When a VLAN ID is set.) Show VLAN .3300ip.235". This should be the TFTP server address being actually used.**87# (**VS#) Description: This allows the user to set the VLAN ID. it should be displayed there. the phone should set VLAN Enabled and the Voice VLAN ID. The keypad password is also required.**83# (**TF#) Description: When entered.txt). To set the VLAN ID when the password is 9382 and the VLAN ID is 30.Reference – Quick Keys The TeleMatrix family of SIP phones has implemented an innovative way to determine various states of the SIP phone and the network it is attached to via the phone’s dial-pad. If VLAN is disabled “Zero” to indicate “off” is spoken. it should be read out audibly on the speaker (or handset if off hook. and the new config file is 1234.**85# (**VL#) Description: When entered respond with the Voice VLAN ID. Re-program New ConfigID . The phone will then download the new config file 1234. The user should NOT be prompted for the password. Show TFTP Server Address . option 66.3300ip. If the password (in the existing config on the phone is 123. the phone responds with the IP address of the TFTP server.txt. the phone willdisplay or audibly respond with the firmware version number such as "1. Show Firmware Version . sipsupport@telematrix. the user must enter the Keypad Password followed by a * then the ConfigID of the new config file. If necessary the LAN should be set to Bridge mode also.) Show IP address . option 125 or option 43. Set VLAN .telematrix. If the phone has no display panel.net .240.**77*password*ConfigID# (**RP*xxx*yyyy#) Description: After entering **77*. If the phone has an LCD panel. then the user would enter **77*123*1234#.7. followed by #.net Page 53 www. It might come from the configuration file.**47# (**IP#) Description:**47# causes the phone to read out the IP address currently assigned. By pressing the * key twice in succession followed by a series of numbers (generally matched to the command’s corresponding letters. or the address cannot be displayed.
3af.1 W 2. The 3300/3302IP corded hospitality phones are powered via 802.Reference –Power Over Ethernet (802.5 Watts of power thus falling into the Class 1 spectrum of 802.3af Classification of TeleMatrix Models) The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802. Model 9600/9602IP-DECT 3300/3302ip 3300IP-TRM Trimline IP550 IP100 Wattage Consumed 3. The IP550 corded business class phones with LCD display are powered via 802.5 Watts of power thus falling into the Class 1 spectrum of 802.telematrix. The 3300IP-TRM Trimline corded hospitality phones are powered via 802.3af POE and consume approximately 2.5 W 2.3af POE and consume approximately 2.3af.5 Watts of power thus falling into the Class 1 spectrum of 802.5W.3af.net .3af. The auxiliary handset stations are powered via standard electrical plugs.3af.3af.3af POE and consume approximately 2.3af POE and consume approximately 2. thus falling into the POE class spectrum of Class 2.3af POE and consume approximately 6. The Not yet released TMX1170 IP/DECT TouchScreen Device are powered via 802.net Page 54 www. The max power consumption is 3.1 Watts of power thus falling into the Class 1 spectrum of 802.5 W 2.1 W POE Class Class 2 Class 1 Class 1 Class 1 Class 1 Preliminary / Not Yet Released TMX1170 6.0 Watts of power thus falling into the Class 2 spectrum of 802.5 W 2.0 W Class 2 sipsupport@telematrix. The IP100 corded business class phones without LCD display are powered via 802.
2. Charge indicator light will flash. Register up-to a total of 4 handsets: It is possible to register up-to 4 remote handset kits to Repeat this process for three more handsets (LEAVE BATTERIES IN ALL HANDSETS) Only 4 handsets can be registered to a base. 6. 7. Register One Handset: Plug 9600IP base into a Power Over Ethernet (POE) Layer 2 Switch Wait for ConfigID tone-prompt Enter ConfigID and # to retrieve file from tftp server OR Press # to bypass ConfigID Press Speaker key on Base to confirm dial tone Press Speaker key again to hang up Install battery in remote handset On 9600IP base – Press and Hold Locate Key until charge Light Blinks On Handset – Press and hold * key – Listen for short beep and continue holding the * key until you hear the second longer “sing-song” beep 9. When a fifth one tries to register to the base it fails. Press “4” on the base unit to delete the fourth handset. The max power consumption is 3. The auxiliary handset stations are powered via standard electrical plugs.net Page 55 www. The next procedure deletes the handset registrations so that you can start again. OR Press “1” on the base unit to delete the first handset. When Charge indicator light stops flashing. 8. 5.telematrix. it means that the deletion is finished. Press “3” on the base unit to delete the third handset. 3. 1. which means the handset is being deleted by the phone. Note: After pressing the number keys.3af. then Press “0” on the base unit to delete all the handsets.5W. On handset – Press on/off key and listen to confirm you have dial tone. the Speaker will “beep”. sipsupport@telematrix. 4. Delete Handset Registrations from 9600IP Base: Press and hold down the “FLASH” key on the base unit for three seconds. Press “2” on the base unit to delete the second handset.Reference –9600/9602IP DECT Handset/Base Registration and De-Registration The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802. thus falling into the POE class spectrum of Class 2.net .
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