Note: This method allows Administrators to activate multiple BlackBerry smartphones users. 1.

Connect the BlackBerry smartphone to a computer that can access the BlackBerry Administration Service. 2. Log in to the BlackBerry Administration Service. On the Devices menu, expand Attached devices. 3. Click Manage current device. 4. Click Assign current device. 5. 6. Search for a BlackBerry smartphone user account. 7. In the search results, click the display name for a BlackBerry smartphone user account. Click Associate user. 8. Click Assign current device. 9.

Option 2: Activate a BlackBerry smartphone over the wireless network (Wireless)
Requirements: The BlackBerry smartphone must have an active BlackBerry Enterprise Server data plan with the wireless service provider. To activate a BlackBerry smartphone over the wireless network, an administrator must assign an activation password to the BlackBerry smartphone user account. The BlackBerry smartphone user then activates the BlackBerry smartphone using the desired email address and the provided activation password. To send an activation password to a BlackBerry smartphone user, complete the following steps: In the BlackBerry Administration Service, on the BlackBerry solution 1. management menu, expand User. Click Manage users. 2. 3. Search for a user account. 4. In the search results, click the display name for the BlackBerry smartphone user account. In the Device activation list, click Specify activation password. 5. In the Activation password and Confirm password fields, type an activation 6. password. Note: The password must not contain special characters. Some BlackBerry smartphones do not support special characters and do not unlock when a BlackBerry smartphone user types a password that contains special characters. In the Password expiration (hours) field, type the amount of time that can 7. elapse before the activation password expires. Click Specify activation password. 8. The BlackBerry smartphone user can start the wireless activation process after receiving the password by completing the following steps:

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