You are on page 1of 41

QUICK START GUIDE

SERVICE AND QUALITY

MM 05/16/02

TABLE OF CONTENTS Instructions for loading ComPair .............................page 1 Using ComPair with the TV chassis........................page 6 FTV1.9 ComPair operation .....................................page 10 Using ComPair with the CDR..................................page 13 Windows 95/98 Flash reload instructions............... page 20 Windows 2000/XP Flash reload instructions...........page 31

ComPair System Requirements 486DX66 Processor or better CD ROM Drive Windows 3.1 with 8MB of free RAM Window 95 or better with 16MB of free RAM Video Card with 1MB RAM 9 Pin Serial Communication Port ComPair Components ComPair Interface Box CDR Interface board TV cable DVD cable BETA CALIBRATION DISK Extra Com Cable AC Adapter ComPair Software/ Training CD ROM 4822 727 21631 3122 785 90200 3122 785 90004 3122 785 90017 7104 099 93132 S83-940 T405-ND ST4191

Loading the ComPair Program
1. Place the CD ROM in the CD drive. 2. Go to windows explorer and click the CD Drive. 3. Click on Setup. OR 1. Select RUN in windows. 2. Type “CD Drive:\ComPair\Setup” Note: “CD Drive” is the letter of the CD drive; E for example.

Page 1

CLICK THE NEXT BUTTON

CLICK THE NEXT BUTTON

Page 3

CLICK ON THE NEXT BUTTON

THE PROGRAM FILES WILL THEN BE COPIED TO YOU COMPUTER

Page 4

SELECT THE REPAIR DATABASES YOU WISH TO LOAD

CLICK FINISH TO COMPLETE THE INSTALLATION

Page 5

USING COMPAIR WITH THE TV CHASSIS
Compair Provides Communication with the Microprocessor Reading of Error Codes Access to Service Modes Links to Force32 Schematic and PCBs Structured Diagnostics USA VCRs NOT COMPAIR READY

CONNECT TO THE PC COM AC ADAPTER

CONNECT TO TV
NOTE: Make sure the I2C connector is pressed all the way in.

L8 COMPAIR CONNECTION If the Computer does not communicate with the ComPair box, restart the Computer with the ComPair box connected and turned On.

Page 6

LOADING CHASSIS
1. After entering Compair, Select File and then Open. 2. Select the TV chassis. 3. Turn the Compair unit On. 4. Turn the TV set On. 5. Select Quick Test and Continue to establish communication with the set. A “C” will appear in the upper right hand corner of the screen to indicate that the set is in the ComPair mode. Note: Once the ComPair is connected to the set, no other commands except power On should be given to the set via the Front Keyboard or Remote.

Page 7

1 2 3

TV WELCOME SCREEN
1. STRUCTURED DIAGNOSTICS - Step by step troubleshooting. 2. QUICK TEST - Places the set in the ComPair mode. A “C” will appear in the upper right hand corner of the screen. 3. ALIGNMENTS - Allows for the changing of Drives, Geometry, AGC, and Option Bytes.

Page 8

READING SOFTWARE VERSION - ERROR BUFFER OPERATION HOURS
CLICK HERE TO CLEAR THE ERROR BUFFER

CLICK HERE TO READ

An Error Code table can be found in the FORCE Service manual.

Page 9

FTV1.9 ComPair OPERATION
1. Connect ComPair to the Computer and Display panel on AVC34. See Page 12 for AVC34 location. See TV section for instructions on loading and opening ComPair. 2. Turn the Computer On, Open ComPair, and select FTV1.9D. 3. Make sure the ComPair box IR sensor points at the LED on the set. 4. Turn the Set On and select the AV1 input. 5. Click on the Communication Icon.

6. Select Quick Test, then Continue to access test patterns. 7. Select Structured Diagnostics to troubleshoot the set.

Page 10

Click on this Icon to see the board location.

Click on this Icon to see the Schematic location.

Page 11

Page 12 Connect ComPair here

Using ComPair with the CDR
The following CDRs will work with ComPair: CDR570, CDR770, CDR775, CDR930, and CDR950 With ComPair it is possible to: Check Software version Check Mechanics (Disc Loader, Slider, Focus) Point-to-point troubleshooting Perform necessary alignments. If the CDM Unit or Loader assembly is replaced, the CDR must be aligned using ComPair. To align the CDR, the following is required: Compair CDR Interface 40 Volt DC supply. 1K ohm, 1% tolerance resistor (4822 050 21002). Voltmeter

Page 13

Connect this cable to Connector 1818 on the CDR board.

Connect this cable to the PC’s Com port 1.

Set Switch to the Out position.

Connector 1818 on the CDR board.

Page 14

After making any selection that communicates with the CDR, switch the CDR Off and On. When Compair communicates with the unit, the box above will disappear. The front panel of the CDR will blank.

Page 15

To perform the Laser Alignment adjustment, connect a 40 volt supply in series with a 1K, 1%, resistor to Testpoint 11 on the Record Deck PCB. Refer to the instructions in ComPair and the Service Manual for additional detail.

Page 16

The Codes on the new Laser will be necessary when performing the alignments.

3
The last 5 digits of the Part number.

1

The current value at 0.7 mW.

2

The current value at 20 mW.

During the Alignments process, ComPair will ask you to enter these Codes.

Page 17

IF YOU HAVE THIS LASER ASSEMBLY, THE CODES WILL BE IN THESE LOCATIONS.

1

The current value at 0.7mW.

2

The current value at 20mW.

3

The last 5 digits of the Part Number.

Page 18

Check Loading

Do not select Alignments unless the unit is properly set up. Incorrect values may be recordered.

Page 19

STOP: IF YOU ARE OVERWRITING A PREVIOUS INSTALL OF THE CDR FLASH PROGRAM, FOLLOW THESE INSTRUCTIONS.
INSERT THE CD ROM. THE FOLLOWING SCREEN SHOULD APPEAR. Use these instructions for Windows 95/98 only.

Click on install ComPair.

Page 20

Click on “Install CDR Flash Tool.”

Click the Next button.

Page 21

Click the Next Button.

Click the OK Button.

Page 22

Click here to install.

Click the No Button.

Page 23

Click the Yes Button.

Click the OK Button.

Click the Next Button.

Page 24

Click the Next Button.

Click the Finish Button.

Page 25

Click the Yes Button.

Click the Yes Button.

Click the Yes Button.

Page 26

Click the OK Button.

Click the Next Button.

Page 27

Click the Next Button.

Click the Continue Button.

Page 28

Click on the Next Button.

Click the Finish Button.

Page 29

Continue with the Installation of the Quick Use Guide, ComPair, and ComPair Training.

Page 30

STOP: IF YOU ARE OVERWRITING A PREVIOUS INSTALL OF THE CDR FLASH PROGRAM, FOLLOW THESE INSTRUCTIONS.
INSERT THE CD ROM. THE FOLLOWING SCREEN SHOULD APPEAR. Use these instructions for Windows 2000/XP only.

Click on Install ComPair.

Page 31

Click on “Install CDR Flash Tool.”

Click the Next button.

Page 32

Click the Next Button.

Click the OK Button.

Page 33

Click here to install.

Click the No Button.

Page 34

Click the Yes Button.

Click the OK Button.

Click the Next Button.

Page 35

Click the Next Button.

Click the Next Button

Click the Next Button

Page 36

Click Continue

Click the Next Button

Click No to restarting the Computer

Click the Finish Button

Page 37

Click the Finish Button.

Click the Yes Button.

Click the Yes Button.

Page 38

Click the Yes Button.

Click the OK Button.

Continue with the Installation of the Quick Use Guide, ComPair, and ComPair Training.

Page 39