Professional Documents
Culture Documents
Pakin Witchayakawin
6/20/2012 1
Outline
Definition
Q
C
Airline Business
of
uality
omponent
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nowledge
anagement
(. , 2554)
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Definition
of
Airline Business
A kind of air transport business To carry passengers & products By Airplane along flight schedule As network to link city to city
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Qualityof
Airline Business
A kind of air transport business To carry passengers & products By Airplane along flight schedule As network to link city to city
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Element
of
Airline Business
Airline Air Route Aircraft Airline Timetable Airlines Each Flight Services
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Airline
A company or services producer who carries passengers or goods following customers demand for benefits
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Airline
Owner Quality
Public Sector Private Sector
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Airline
Service Quality
Scheduled Airline - Main Airline - Local Airline
1. Charter Service Airline
Non-Scheduled Airline
(Affinity Charter Flight, Charter Curies and Black to Back Charter) 2. Air Taxi Service Airline 3. Helicopter Service
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Air Route
The air route was serviced by an airline With exactly departure point, arrival point
and transfer point for passengers or goods
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Air Route
DOMESTIC ROUTE means Route connect among cities in the same country
North
Northern East South
14
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Air Route
INTERNATIONAL ROUTE means The connection among cities outside country
Aircraft
Aircraft or carrier a vehicle to use for carrying passengers and goods Following scheduled air route
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Aircraft
Aircraft Selection Aircraft Registration Airworthiness Personnel Work Permit Pilot-in-command
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Nationality
of
Aircraft
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Airline Timetable
Schedule shows departure and arrival time from city to city By determined routes and number of flight each day
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Airline Timetable
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Airlines
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Airlines
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Ticketing Reservation
CRS
(Computer Reservation System)
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Ground Services
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Air Services
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Discussion &
Exercise
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Thank You
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