GALILEO Quick Reference from Amadeus to Galileo

Security Amadeus Sign on to computer Sign off the computer Display all work areas Information and Help Amadeus Display index of information chapters Request help Encode and Decode Amadeus City - encode City - decode Country - encode Country - decode Airline - encode Airline - decode Equipment - encode Equipment - decode City Record Scrolling Amadeus Move down Move up Move bottom Move top MD MU MB MT Galileo (H/SCRO) MD MU MB MT DAN JERSEY DAC NYC DC FINLAND DC AU DNA IBERIA DNA EI DNE FOKKER DNE 744 GGAPTLHR Galileo (H/ENCO H/DECO) .CE JERSEY .CD NYC .LE FINLAND .LD AU .AE IBERIA .AD EI .EE FOKKER .ED 744 .CR LHR GGAIS Galileo (H/HELP) GG* JI3115TS/SU JO JD Galileo (H/SON H/SOF) SON/ZAW SOF OP/W*

HE

H/ or HELP

Timatic Amadeus Display Timatic menu Printing Amadeus Print all fields of a BF Print ticket-itinerary invoice-issue MIR for all passengers Print ticket only Create electronic ticket Air Availability Display Amadeus Availability for today More availability Availability by date and time Availability by airline Direct link to carrier More from carrier link Timetable Amadeus View Timetable by date and city pair Convert availability display to timetable Convert timetable to availability display Minimum Connecting Time Amadeus Display minimum connecting time DMS Galileo (H/MCT) DCT TN23JANMOWBUH Galileo (H/TIME) TT23JANMOWBUH ANSTOLON MD AN18JULNYCCPH1400 AN23JULFRAROM/ALH 1AZAD23JULROMMIL 1AZMD Galileo (H/AVAI) ASTOLON A* A18JULNYCCPH1400 A23JULFRAROM/LH A23JULROMMIL*AZ AM*AZ WRA/ TTP/INV/IBP Galileo (H/P- H/TKP) P-*ALL TKP TIFV TIFH & TIFA Galileo (H/TI-) TI-

TTP TTP/ET

TKPDTD TKPET

ACTN

TT

TCAN

Sell, Change and Cancel Flights Amadeus Reference sell flight Reference sell all flights Direct sell flights Sell open segment Create ARNK Change segment status Change segment 2 to three passengers Rebook to F class Cancel segment 2 Cancel itinerary Building A Booking File Amadeus Display availability Reference sell flight Reference sell all flights Price at best fare View rules summary Add name Add home (residence) phone Store fare Add ticketing date Assign seats Form of Payment Field Add form of payment check Add form of payment credit card Add form of payment NONREF FP CHECK FPCCAX370000000 /1110 FP NONREF F.CK F.AX370000000/ D1110 F.NONREF ANSTOLON SS1Y1 SS3CY3 FXB FQN3 NM2HORN/SAMMR /MARYMRS AP020867589-R FXP TKTL21DEC ST/R/9A/9C Galileo ASTOLON N1Y1 N3C2Y3 FQBB FN*3 N.2HORN/SAMMR /MARYMRS P.LONH*020867589 FQ or FQCUA T.TAU/21DEC S.S6/9A/9C SS1C2 SS3C2Y3 SSAY631C11JUL HELARN1 SOYYYCPHFRA SIARNK 1/HK 2/3 Galileo (H/0 H/CANC H/CHAN) N1C2 N3C2Y3 0AY631C11JULHELARN NN1 0YYOPENYCPHFRA NO1 0A @1HK @2/3

SBF3-5 XE2 XI

@3-5/F X2 XI

Add Received Field End the record Name Field

RFHARRIS/R MR ET

R.HARRIS/S MR E or ET

Amadeus Add name field Add child name NM2WATKINS/OMR /RMRS NM1RYAN/TIM(CHD)

Galileo (H/N.) N.2WATKINS/OMR /RMRS N.1RYAN/TIM*CHD DOB 24MAR98 N.1LEE/SMRS+N.I/LEE/ ANNA N.P3@REED/CMRS N.P3@

Add infant name Change name 3 to Reed Delete name 3 Phone Field

NM1/LEE/SMRS (INF/ANNA) 3/1REED/CMRS XE3

Galileo Phone fields begin with P. The type of phone is indicated by the letter before the asterisk * Amadeus Add agency phone AP8866 7755 STAR TRAVEL REF JAN AP0208 675 9989-B AP AP Galileo (H/P.) P.FRAT*8866 7755 STAR TRAVEL JAN P.LONB*0208 675 9989 P.LONM*07708 2289712 P.LONH*01494 787651

Add business phone Add mobile phone Add home phone Add email address Amadeus - AP

Galileo - P.LONE*TIM.PARSONS// TRAVELPORT.COM Note: The city code must be included, and the conventional e-mail @ symbol can be represented by two slashes. (or) MT.TIM.PARSONS@ TRAVELPORT.COM Add FAX number Change phone Delete phone AP 6/0207 675 9989-B XE6 P.LONF*01666 897612 P.2@LONB*0207 675 9989 P.2@

Ticketing Field Amadeus Add ticketing field Add ticketing field with date Change ticketing field to ticketed Delete ticketing field Received Field Amadeus Add a received field Delete a received field Address Field (Mailing) (Written) Note: The written address text is separated into sub-fields by an asterisk, and a maximum of five sub-fields are permitted. The address must start with an alpha character (after W.) and an indication of a post code is mandatory. Amadeus Add address AM MR LANE 21 OAK RD LONDON N21 3TL 5/AM NEW TEXT XE5 Galileo (H/W.) W.MR LANE*21 OAK RD *LONDON*P/N21 3TL W.@ NEW TEXT W.@ RFHARRIS/D MR XE3 Galileo (H/R.) R.HARRIS/D MR R.@ TKOK TKTL21DEC 4/OK XE4 Galileo (H/T.) T.T* T.TAU/21DEC T.@T* T.@

Change address Delete address Address Field (Delivery)

Note: The delivery address text is separated into sub-fields by an asterisk, and a maximum of six sub-fields are permitted. The address must start with an alpha character (after D.) and a post code is optional. Amadeus Add address AB MR LANE 21 OAK RD LONDON N21 3TL Galileo (H/D.) D.MR LANE*RECPTION*GROUND FLOOR*WORLD BANK D.@ NEW TEXT D.@ Galileo (H/FOID) FOID SI.P3/SSRFOIDYYHK1/PP12345 678

Change address Delete address Form of ID FOID Add an passport number for passenger 3

5/AB NEW TEXT XE5

OSI / SSR Fields Amadeus Request (SSR) special meal Request (SSR) wheelchair by segment and passenger Delete SSR request Add OSI Change OSI Delete OSI Seat Selection Amadeus Display seat availability map by segment Display seat map from availability line Request smoking, aisle seat Request seat by segment and passenger Cancel seat selection by segment Remarks/Notepad Amadeus Add remarks Add confidential remark Delete remarks RM FREE TEXT RC XE9 Galileo (H/NP.) NP.FREE TEXT NP.C**FREE TEXT NP.1@ SM3 Galileo (H/S. H/SM) SA*S3 SRVGML SRWCHR/P1/S5 Galileo (H/SI.) SI.VGML SI.P1S5/WCHR

XE4 OSI YY VIP ROCK STAR 7/YY VIP SCREEN STAR XE7

SI.P1S5@ SI.YY*VIP ROCK STAR SI.1@YY*VIP SCREEN STAR SI.1@

SM/1/Y

SA*A1C

ST/S/A ST/9AB/S6/P1,2

S.SA S.S6P1.2/9A.B

XE6

S.P2S6@

Frequent Flyer / Mileage Membership Amadeus Add Mileage Membership number Delete number FFNUA123456789 XE6 Galileo (H/M.) M.UA123456789 M.@

Itinerary Remark Add an Unassociated (general) Remark RIR

Galileo (H/RI.) RI.BE SURE TO HAVE A VALID PASSPORT

You can enter multiple remarks linked with a hyphen, e.g. RI-BE SURE TO HAVE A VALID PASSPORTTHANK YOU FOR YOUR BUSINESS. Note: You are permitted 70 characters in each item. Add a remark associated to segment 2 Booking File Miscellaneous Entries Amadeus End transact End transact and retrieve BF Ignore Ignore and retrieve as original Retrieve BF Retrieve BF by name Redisplay BF Display history Repeat all customer data-all segments Review Booking File Amadeus Review all Change review date Delete review OP18DEC/FREE TEXT 8/22DEC XE8 Galileo (H/RB.) RB.18DEC*FREE TEXT RB.@1/22DEC RB.1@ ET ER IG IR RT LOCATOR RT/HARRIS RT RH RRN Galileo (H/M.) E ER I IR *LOCATOR *-HARRIS *R *H REALLSALL RI.S2*MEET AT GROUP DESK IN TERMINAL 5

Fare Display Amadeus Display fare from your city to another Display fare by date and specific carrier Display fare rule by line number Display rule by line and paragraph number Display fare routing information Itinerary Pricing / Fare Quote Amadeus Price adult fare, all passengers Price passenger 2 Best Buy Quote Price child's fare Price all segments with fare basis code Price specific selling / ticketing country View fare quote ladder View fare quote rules View fare quote rules and paragraph FXP/R,PAR.OSL FXP FXP/P2 FXB FXP/RCH Galileo (H/FQ) FQ FQP2 FQBB FQ*CNN or FQ*C08 FQ@BLXAP FQD MAD Galileo (H/FD) FDMAD

FQDHELFRA /11DEC/AAY

FD11DECHELFRA/AY

FQN3 FQN3//2-4

FN*3 FN*3/P2-4

FQR2

FR*2

FQ.PAROSL

FQQ02 FQN2 FQN2//2,5

FQL2 FQN2 FQN2 followed by FN1

Informative Pricing / Fare Quote Planner Amadeus Quote fare LON PAR round trip via YY Quote fare NCE PAR MIA on 19 JUL via AF in C class FQPLONPARLON Galileo (H/FQP) FQPLONPARLON

FQPNCE/CC/D19JUL PAR/D19JULMIA /OAF

FQPNCE19JULPARMIA+AF@C

Convert Currency Amadeus Convert from one currency to another Display bank selling rate (BSR) for specified currency Display IATA rate of exchange (ROE) Taxes Amadeus Tax information by country name Tax information by country code Passenger facility charge (PFC) for airport code Queuing Amadeus Display queue count, all queues Display queue count on specific queue Sign into queue Ignore BF and return to bottom of queue Sign out of queue and ignore Remove BF from queue Place BF on queue Print all BF on queue 99 Create queue message text QT QC/97 Galileo (H/Q) QCA QCB/97 FQNTAX/FRANCE FQNTAX/GB FQZPFCMIA Galileo (H/TAX) FTAX-FRANCE FTAX-GB FTAX*PFC-MIA FQCGBP520/SEK Galileo (H/FZS) FZSGBP520SEK

FQCUSD

FZSUSD

FQAHKD

FZIHKD

QS/97 IG

Q/97 I

QI QN QE99 QP99 QE/HEL 1A0988/97 MESSAGE

QXI QR QEB/99 QPRINT/B/99 NP.MESSAGE

Send message to general message queue at branch

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QEM/GL2