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4 Fact finding techniques 1.4.1 Interviews 1.4.2 Summary of Interviews 1.4.3 Surveys 1.4.4 Summary of Surveys 1.5 Problems of the current system 1.6 Proposed solutions to the problems 1.6 Benefits of the proposed system 1.7 Conclusion
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Chapter 2 2.0 Feasibility 2.1 Technical Feasibility 2.1.1 Hardware 2.1.2 Software 2.1.3 Machines 1
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System Analysis and Design 2.2 2.2.1 2.3 2.3.1 2.4 2.4.1 2.4.2 2.4.3 2.4.4 2.4.5 2.4.6 2.5 Operational Feasibility PIECES Schedule feasibility Task Description Economic Feasibility Cost-Benefits Analysis Pay Back Analysis Pay Back Analysis Graph Explanation of Pay Back Analysis Return on Investment Analysis Explanation of Return on Investment Analysis Conclusion
Group Project 11 11 12 13 14 15 15 16 16 17 17 17
Chapter 3 3.0 Data Flow Diagrams 3.1 Context Diagram 3.1.1 Explanation of Context Diagram 3.2 Level 0 Diagram 3.2.1 Explanation of Level 0 3.3 Level 1 Diagram 3.3.1 Explanation of Level 1 3.4 Data Dictionary 3.4.1 Data Flows 3.4.3 Data Store 3.4.4 Processes 3.4.5 Entities
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System Analysis and Design
Chapter 4 4.0 Sun Video Corporations Logo 4.1 Main Menu 4.2 Customer 4.3 Video Return 4.4 New Customer Registration 4.5 Customer Payment Details 4.6 Database Tables 4.6.1 Rent a Video Table 4.6.2 Payment Details Table 4.6.3 Customer Table 4.6.4 Video Returned Table
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Chapter 5 5.0 Gantt Chart 5.1 Conclusion 5.2 Reference 5.3 Appendix
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System Analysis and Design
ACKNOWLEDGEMENT In the beginning we would like to thank our GOD, the most merciful and beneficent, for giving us the strength to complete this project with full determination. My special thanks to my course instructor, Mrs. Ambreen Ahmed, without her help and guidance we would not have been able to complete the report up to the mark and as well if it was not for her support in the field of Microsoft acsses i don’t think we would be able to present the screen shots in a appropriate way.
System Analysis and Design
This case study is about a video shop whose name us Sun Video Corporation. It has expertise in video rental business. Their plan is to have a series of stores scattered strategically around a metropolitan area. As being expertise in the video rental business they offer great deal for their customer and provide a competitive edge for their competitors. In this case we are required to do the work of the system analyst and go through each process which the system analyst performs.
As all of you know that as the world is advancing the need for new system have increased in every organization old systems are being replaced by new system, the reason behind this is that the organization demands excellent quality work more profit to be earned in short term and to gain more market share as quick as they can and to kick their competitors out of the market. New system is: • • • • User Friendly More Efficient They provide you with the latest security (I.E Fire Wall) U can use internet proving you with the better speed and quality so you could send and receive important e-mails
System Analysis and Design Group Project As mentioned above that what the new system does. Survey. conclusion problem of the current system. FACT FINDING TECHNIQUES This stage involves Interviews. OBJECTIVE My objective is to make useful and user friendly system. proposed solution to the problem of the current solution conclusion Interviews 6 .E McAfee version 8.0) so the system is virus free and the data is secured PRELIMINARY INVESTIGATION After receiving the request from Sun Video Corporation regarding their system our team started its work with the very basic step that was searching for the problem by the method of fact and finding techniques and gather the information regarding the problem that was faced by the Sun Video Corporation. providing the system that would be designed for the company will consists of high security software (zone alarm version 9) so that no hacker can break inside the system and stole data and installing latest version of antivirus (I. so that non technical person can also under stand it. our prime target is to create a new and reliable system for Sun Video Corporation as it is offering many facilities to its customers and it is proving a competitive edge. conclusion. It is easy for the company to use the system.
The problem that was detected and was commonly seen in the answer of interviews was that all the work was done manually. Surveys The second step that our group took was going on to surveys of different famous and large video stores in order to see what is the main reason behind their success in the market and what type of system are they currently using ad what are the benefits that they are getting out of it? Conclusion of Survey Conducting survey was successes as it gave answer to most of are questions. Conclusion As a part of our first step we conducted this session and went to various people like the managing director the company. No proper security arrangements every one was accessible to the personal records of every individual customer. 2. the cashier and asked them about the problem that they were facing. so that the information that they provide us would be later used on.System Analysis and Design Group Project This was the basic step taken by our team this main reason for conducting interview was that we would know that what are the problem that the company is currently facing and how is it affecting their business? Although taking interview is not an easy task but we manage to do it some how. Problems with the current system 1. 4. No privacy. 3. 7 . Are prime target was achieve we gathered all the relevant information and the irrelevant information was discarded. the sales manager. which was very insecure if any thing happened to the store all the records would be destroyed and that would provide the company in a great loss. There were a lot of records being generated on papers.
Advantages of the system to be introduced By introducing this system the company would be in safe hands due to the latest software installed in the system which would prevent it from data hacking. 1. Fast and user friendly. 8 . as passwords can be easily generated with the help of password manager guide which is an 8 user guide. 4. All the personal records would have right of privacy. It more reliable. Incase the original one is deleted the system can provide the user with the back up. user friendly software which tells the user how to create a password and to use it. 2. in order to improve its quality so there fore we came up with the new system know as Video Rental System which was to use further to solve all the problems of the users and the corporation.System Analysis and Design Group Project SOLUTION to the problems After conducting the interviews and surveys it was observed that the company needed a latest system. It would be sending automatic notifications to the user who have rented videos for $50. It can generate automatic backup of each customer records. 3.
There are 4 types of feasibility report which are mentioned below: 1. It will contain software which will the user on which shelf on what location is the particular video which the customer s looking for this will provide them with time flexibility and the customer would also be satisfied with this service.System Analysis and Design Group Project 5. Introducing this software would facilitate new customer enrolling and renting movies from Sunny Videos that will make them enjoy high profit. It also creates broad data for the management team that would decide by looking at the objects whether to move on the new phase or not. Technical 2. Schedule 9 . Economical 4. CONCULSION After performing the necessary steps it was founded that sunny videos manual way of working was more time consuming and it was not efficient to work with this system as no privacy right were available. Being the system analyst it was decided that it is necessary to introduce a new system for Sunny Video which is know as Sunny rental Video FEASIBILITY Feasibility report means to identify the problem and summarizing the complete objectives. 6. Operational 3.
This 10 . It would show all the records of payment received. due dates. thus eliminating the paper work. Thus we figured the technical feasibility report.which would augment productivity. we came to know the system which is proposed to the Sun Cooperation can be operated easily.System Analysis and Design Group Project Technological or Technical feasibility Under this process the (IT) company determines weather the company has technological resources to compose or purchase the system. The system replace the manually work and transform all the manually data in to computerize form . Through data entry the system would cradle all the records of the customers and hence the transactions made by sun video can be seen through any interface of sun video. Training sessions are required for the employees to educate them to excel to the newly proposed system and to further understand and use the built in software that are inside the system to prevent their company from suffering great losses. and pending payments. Through this all the customers record would be maintain properly without fuss. Operational feasibility Operational feasibility helps to crack business problems and provide opportunities to business .Our system would help users to use the system effortlessly.
thus making the project economically strong. user friendly thus it would enhance productivity. through new system the whole thing would be computerized and the task would be done rapidly hence augmenting performance levels. billing information resulting efficiency among employees eventually satisfying customers . Information. Performance The currant system is not that fast and efficient which waste sundry time in paper work even after that the transactions of the customers are not recorded properly thus arising conflicts between management and employees and customers . Services Pieces has merely 6 points. Efficiency. customer information. It would reduce the more workers. Control Top management would have charge to control the system. providing security . Information The system will have its own data base through it the company can look and see all the transactions of the customers thus having information about all it customers .Thus performance is effected. Control. Thus every employee would have limited excess. Perishing manually work thus codifying and organizing the data of the customers properly. Economy The system would be computerized. thus it would decrease pilfering . Services 11 .System Analysis and Design Group Project system would be user. Efficiency The system would be computerizes all over thus it would coup with all sinecures like data entry. Economy. Pieces framework Pieces stands for Performance.friendly which would enable employees to learn and operate the system fester achieving productive results. thus cutting down the expanses and saving more money.
• • • • • Investigation of (PI) will be done in 2days Requirements of users will be done in 2. Schedule Feasibility. Task completing dates • Feasibility report would be done in 3 days including technical. Thus upgrading the system. efficiency and services. and task to gratify them? Under it we have set targets to finish what activity on which time. Is that feasibility under which our company will meet its deadlines.System Analysis and Design Group Project Our company would provide augment product or system thus in future if the sun cooperation needs to have new tools we would provide them. operational. control. information. economy. economical. • Pieces framework would be done in 4 days which would include performance. schedule.5 days Analysis of system needs would be done in 4days Development and documenting the software would take 8days Cost benefit analysis would be done in 2days 12 .
pert chart.g. COST-BENEFIT ANALYSIS Economic feasibility is performed by doing the cost-benefit analysis. data flow. Is it profitable to take the task and make it? Will it going to provide any benefits to the organization. which is the process of identifying the financial benefits and costs associated with the development of the project.System Analysis and Design • • Payback analysis would be done in 1 day Group Project All the diagrams e. level zero diagrams would be done in 5days • • • • Level 1 diagram would be done in 3days Data store would be made in 1 day All Entities software would be done in 4 days Making of screenshots in 2 days Economical Feasibility Under this feasibility we analysis weather benefits in making the new system are more then the development cost. The evaluation of our project is being done on the following strategies 13 .
000 19.000 cost 50.000 25.000 112.000 62. The costs in the development of this project and the profits attained are shown below: Cumulative Year 0 1 2 3 4 5 6 7 8 9 10 Cost 50.000 18.000 25.500 92.500 249.000 20.000 21.500 242.000 129.000 20.500 14 .500 32.500 12.500 194.500 57.System Analysis and Design Group Project • PAYBACK ANALYSIS It is the process in which the organization identifies the time period in which the system would pay back for itself.500 Benefits 2.000 70.000 35.000 23.500 142.000 148.500 25.500 217.000 60.000 50.500 371.000 17.000 192.000 52.000 98.000 14.000 Cumulative benefits 2.500 269.500 10.000 55.500 436.000 27.500 309.000 169.000 65.
System Analysis and Design Group Project PAYBACK ANALYSIS GRAPH 15 .
• RETURN ON INVESTMENT(ROI) ANALYSIS 16 .System Analysis and Design Group Project 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 1 2 3 4 5 6 7 8 9 10 11 Year Cost Cumulative cost Benefits Cumulative benefits EXPLAINATION OF PAYBACK ANALYSIS This graph was made on Microsoft Excel which helped in analyzing By the looking at the above payback analysis graph it could be easily concluded that the system would payback for itself in the 6th year after its development.
500 ROI= 167. Now we decided to move on to the design phase.System Analysis and Design Group Project ROI= (Total benefits – Total costs) / Total costs ROI= (436.269. 17 .500 ROI= 0.000 / 269.61 EXPLAINATION OF ROI According to the workings of the ROI the organization is getting 61% return on its investment.500 .500) / 269. CONCLUSION After performing different steps of feasibility it was concluded that our software is feasible and easy to use for the company.
CONTEXT DIAGRAM EXPLANATION OF CONTEXT DIAGRAM 18 .it even shows how data evolve around through an information system.System Analysis and Design DATA FLOW DIAGRAMS Group Project Data flow is known as a geographical figure of the data. DFD denotes the process which takes place in a system .
whose payment are done. The accounts department would send cash which would received by customers.System Analysis and Design Group Project The diagram says that the customers would interact with the system and it would show his/her id. System would generate reports and management would be accountable to see the report of the whole report.. EXPLANATION OF LEVEL 0 DATA FLOW DIAGRAM 19 . The new customer has to fill the form to avail membership for the sun video.. it would include whose payments are outstanding. whose videos are due.
LEVEL 0 DATA FLOW DIAGRAM 20 .System Analysis and Design Group Project This diagram was made by using viso .In this case the when the customer will give there id. This system have information when the video is rented then its receipt is made and passed to the customers. Customer record shows rental information to compose a report. If the customers comes to the bonus level those customers’ details are forwarded to the accounts department which generates motley or yearly schemes or bonus letters for those desire customers. Payment which are which are received from the accounts department is updated in customers records. the system would show customer payments. Which would give to the management of the sun video. dues. etc. Accounts deportment sends cash.
System Analysis and Design Group Project LEVEL 1 DATA FLOW DIAGRAM 21 .
It advances to Free Coupons Process which generates free coupons for the customer and both the items bonus letter and free coupon goes to Create Customer Certificate.System Analysis and Design Group Project EXPLANATION OF LEVEL 1 DATA FLOW DIAGRAM In level 1 Data Flow Diagram. letter and certificate are sent directly to the customer. Customer Rental Record which is a data store sends customer’s yearly details to the Create Yearly Bonus Letter. These three items that are coupons. 22 .
System Analysis and Design Group Project DATA DICTONARY Date dictionary is just like a dictionary which contains meanings of words. Data dictionary contains the meanings of words which are used in the system and data flow diagrams. It helps to • • • • Deplete redundancy Compose data flow in a constructive manner Provide aid on data stored files and save it Create deductive data flow processes the data dictionary for this project is given below 23 . Data dictionary is made by the analysis to keep track and record of the information and thus it could be use further in future if required changes in the system.
System Analysis and Design Group Project Data Flows Name Description Source Destination : customer details : details of new customers : customer : add customer Data Structure: customer name + address + telephone. 24 . Name Description Source Destination : customer details : details of new customers : add customer : customer rental records Data Structure: customer name + customer id + address + telephone number.
System Analysis and Design Name Description Source Destination : customer info : update customer rental records : video return : customer rental records Group Project Data Structure: customer name + customer id + address + telephone number + returned videos Name : customer/Video ID 25 .
Name Description Source Destination : video info : video rental information : video return : video rental record Data Structure: available videos list + video returned Name : payment/dues 26 .System Analysis and Design Group Project Description Source Destination : identification of customer and video : customer : video return Data Structure: customer name + address + telephone + identification code.
Name Description Source Destination : receipt : receipt of the payment made : receipt generation : customer Data Structure: customer ID + amount paid Name : customer info 27 .System Analysis and Design Group Project Description Source Destination : details of payments : customer : payment received Data Structure: amount of payment + mode of payment +customer ID.
Name : cash 28 .System Analysis and Design Group Project Description Source Destination : updates the rental records : customer rental record : receipt generation Data Structure: amount owed + customer ID Name Description Source Destination : payment received update : receipt of the payment made : payment received : customer rental record Data Structure: amount paid + balances if any left + customer ID.
Name Description Source Destination : customer rental info : details about customers : customer rental record : create yearly free coupons. Data Structure: ID + code+ name + rent paid + type of video issued. Name : customer rental info 29 .System Analysis and Design Group Project Description Source Destination : payment being paid : accounts : payment received Data Structure: amount paid + customer ID.
Name Description Source Destination : rental info : details about the movies rented : rental record : produce customer rental report Data Structure: customer name + ID + rent paid.System Analysis and Design Group Project Description Source Destination : details about customers : customer rental record : create monthly letter discount coupon Data Structure: ID + code+ name + rent paid + type of video rented. Name : report 30 .
System Analysis and Design Group Project Description Source Destination : details about the customers and the videos : produce customer rental report : management Data Structure: customer name + movies rented Name Description Source Destination : monthly coupon letter : certificates provided to customers : create monthly letter discount coupon : customer Data Structure: customer name + Customer ID 31 .
System Analysis and Design Name Description Source Destination : yearly coupon letter : certificate issued yearly : create yearly free coupon : customer Group Project Data Structure: customer name + ID Data Store 32 .
System Analysis and Design Group Project Name Description Input Data Flow : customer rental record : all the details of a customer : customer details Payment received update Customer info Output Data Flow : customer rental info Rental info Data Structure : customers name + customer id’s + addresses + telephone numbers + movies rented + amount balances + amount paid 33 .
System Analysis and Design Group Project Name Description Input Data Flow : video rental record : all the details of videos : customer details Payment received update Customer info Output Data Flow : customer rental info Rental info Data Structure : customers name + customer id’s + addresses + telephone numbers + movies rented + amount balances + amount paid 34 .
System Analysis and Design Group Project Processes Name Description : add customer : registering new customers Input Data Flow : customer details Output Data Flow : customer details Process Specification: receives customer details verifies new customers sends customer rental card to customer and new customer info to customer record 35 .
System Analysis and Design Group Project Name Description Input Data Flow Output Data Flow : video rental : manages the renting process : customer/video ID : video info customer info Process Specification: checks request and issue videos sends out rental info Name Description Input Data Flow : payment received : recording cash transactions : payment/dues cash Output Data Flow : payment received update Process Specification: takes in the payments. Name : receipt generation 36 .
System Analysis and Design Group Project Description Input Data Flow Output Data Flow : makes receipts : customer info : receipt Process Specification: takes in payment info and sends the receipt generated to the customer Name Description Input Data Flow Output Data Flow : create monthly letter discount coupon : produces monthly reports : customer rental info : monthly coupon letter Process Specification: checks in customer final details and sends monthly coupons to various customers 37 .
System Analysis and Design Name Description Input Data Flow Output Data Flow : create yearly free movie coupon : produces yearly reports : customer rental info : yearly coupon letter Group Project Process Specification: checks in customer final details and sends yearly coupons to various customers Name Description Input Data Flow : produce report : makes final reports : rental info Video rental info Output Data Flow : report Process Specification: takes in info about customer and videos and send the info to the management. Entities 38 .
System Analysis and Design Group Project Name Description : Customer : people wanting to rent video Input Data Flow: receipts monthly coupon letter yearly coupon letter Output Data Flow: customer details customer/video ID payment/dues Name Description : accounts dept : manages all the finance of the organization and the system Input Data Flow: Cash Output Data Flow: --- Name : management 39 .
System Analysis and Design Group Project Description : manages the organization and the system Input Data Flow: management report Output Data Flow: --- Screen Shots 40 .
System Analysis and Design Group Project Our logo This logo was designed with the help of adobe photo shop to provide a good look for the system Main Screen: 41 .
System Analysis and Design Group Project Video RENTAL FORM: 42 .
System Analysis and Design Group Project This form shows the video id and the customer id that what particular movie has been issued by a particular customer Video RETURN FORM: 43 .
System Analysis and Design Group Project This form tells that whether the VCD that was issued by the customer has been returned on the due date or not if not how much fine he has to pay for getting delayed. VCD/DVD DISCRIPTION FORM: 44 .
System Analysis and Design Group Project This tell the customer that the movie they are looking for in what category is it available for (e.g in DVD or VCD) 45 .
System Analysis and Design Group Project NEW CUSTOMER ID FORM: 46 .
System Analysis and Design Group Project This is a plain form for a new customer to get enroll for the membership and start using sun videos services. Table: 47 .
System Analysis and Design Group Project 48 .
System Analysis and Design Group Project This table shows the amount of customer that have been enrolled to use the services of Sun Videos 49 .
50 .System Analysis and Design Group Project Bonus Table: This table tells about how many customers have been enrolled in the bonus scheme introduced by sun videos corporation.
System Analysis and Design Group Project Rent a Video: 51 .
Group Project Payment Mode 52 .System Analysis and Design This table shows that how man customer have taken the videos on rent.
System Analysis and Design Group Project This table shows that the fine that a particular customer has to pay when he extends his return date and the video is over due Reports Customer: 53 .
System Analysis and Design Group Project Video Rental: Video Returned: 54 .
System Analysis and Design Group Project This shows how many movies have been returned by the customer plus it is also showing the fine that if a customer gets late how much does he has to pay Gantt Chart 55 .
This helps us to plan each and every thing and go about it according to time and days Conclusion 56 .System Analysis and Design Group Project This chart is made before starting the actual work.
as new hard ware and software are being installed in the system and it is user friendly nd is easy for the management to understand . REFERENCES 57 .System Analysis and Design Group Project After putting hard effort on the designated proposal assigned by the Sun Videos corporation it gives me and my group the honor that the making of the new system was a complete success which in future will them to solve their problem.
(2001). System Analysis and Design.J.System Analysis and Design Group Project Reference By Book: Kendall. Cashman. 4th edition.(1999). Prentice Hall International.T. APPENDIX 58 . System Analysis and Design. Course Technology.
schedule feasibility. Mohsin Wahid Context diagram. Usman Saleem Introduction. economic feasibility. 4. Feasibility 3. Bilal Mubashir Group Project Work Division Context diagram. level 0. operational feasibility. 59 . fact finding techniques. operational feasibility. level 1. level 0. designing the system 2. Shoaib Mirza Technical feasibility. schedule feasibility. technical feasibility. data dictionary. economic feasibility. Gantt chart. level 1.System Analysis and Design TASK SHEET Members 1.
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