TELEPHONING IN ENGLISH

Useful vocabulary for making telephone calls in English. Spelling If you need to spell your name, or take the name of your caller, the biggest problem is often saying vowel sounds: 'a' is pronounced as in 'may' 'e' is pronounced as in 'email' or 'he' 'i' is pronounced as in 'I' or 'eye' 'o' is pronounced as in 'no' 'u' is pronounced as 'you' Saying consonants 'g' is pronounced like the 'j' in 'jeans' 'j' is pronounced as in 'DJ' or 'Jane' 'w' is pronounced 'double you' 'x' is pronounced 'ex' 'y' is pronounced 'why' 'z' is pronounced 'zed' (rhymes with 'bed' in British English), or 'zee' (rhymes with 'sea' in American English). Tip: Keep a note of how you say these letters by your telephone.

Giving numbers Here's a phone number: 0171 222 3344 And here's how to say it: "Oh-one-seven-one, triple two, double three, double four." OR "Zero-one-seven-one, triple two, double three, double four."

Pausing When you say a seven digit number, separate the number into two blocks of three and four, pausing after each block. Each digit is spoken separately, unless it's a double or triple. If the second part of the number was '5555', you'll probably find it easier to say 'double five – double five'.

net is "caimin. this is Tom McIvor speaking.is called a "hyphen" or a "dash". please?" or "Is (Mr Smith) there. caimin@clara." … on holiday. at. _ is an "underscore"." or "I'm afraid his line is engaged.Saying email addresses @ is pronounced 'at'. they normally pick up the phone and say "Hello". . But they won't be offended if you ask for their name." … off sick today." Many British people don't identify themselves when they make or receive a phone call. Example telephone dialogues Here are examples of typical telephoning language: Getting through You: "Can I speak to (Mr Smith). please?" Receptionist: "May I ask who's calling?" or "Could I have your name. clara. dot." … in a meeting. For instance. / is "forward slash"." "…Would you like to leave a message?" You: "Could you ask him to call me back?" or "Could you ask him to return my call?" Receptionist: "Does he have your number?" or "What's your number. please?" . Even at home. Leaving or taking a message Receptionist: "I'm afraid Mr Smith is… … out of the office today. net". please?" You: "Yes.

" . of course. please?" Receptionist: "Yes. You: "Could I leave a message.The receptionist uses "I'm afraid" or "I'm sorry" if he or she can't connect you. you can ask to leave one." or "Yes. certainly. If the receptionist doesn't offer to take a message.

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