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A Summer Training Report submitted to the SRM University In partial fulfillment of the requirements For the award of the Degree of MASTER OF BUSINESS ADMINISTRATION Submitted by SOUNDARAJ.V (Reg No: 3511120032) Under the Supervision and Guidance of Mrs. Mary Auxilla MBA(Faculty Guide) Mr. Sakthi Prasanna MBA (Industry Guide)


Department of Management Studies SRM UNIVERSITY Ramapuram Campus Certificate This is to certify that the Summer Training Report entitled AN ORGANIZATIONAL STUDY OF SAM-SYS TECHNOLOGIES, CHENNAI, in partial fulfillment of the requirements for the award of the Degree of Master of Business Administration is a record of original training undergone by SOUNDARAJ.V (Reg No: 3511120032) during the year 201112 of his study in the Department of Management Studies, SRM University, Ramapuram Campus under my supervision and the report has not formed the basis for the award of any Degree/Fellowship or other similar title to any candidate of any University.

Place: Chennai 89

Signature of Guide


Mrs.Mary Auxilla MBA Asst.Professor Department of Management Studies SRM University Ramapuram Campus Chennai 89.


Head of the Department Dr. C. Sundar, M.B.A, M.Phil., Ph.D. Professor & Head Submitted to the Department of Management Studies, SRM UNIVERSITY (Ramapuram Campus) for the examination held on_______________




DECLARATION I, SOUNDARAJ.V, (Reg No: 3511120032) hereby declare that the Summer Training report, entitled AN ORGANIZATIONAL STUDY OF SAM-SYS


TECHNOLOGIES,CHENNAI, submitted to the SRM University in partial fulfillment of the requirements for the award of the Degree of Master of Business Administration is a record of original training undergone by me during the period June 2011 - August 2012 under the supervision and guidance of mrs.MARY AUXILLA MBA, Professor, Department of Management Studies, SRM University, Ramapuram Campus, Chennai and it has not formed the basis for the award of any Degree or other similar title to any candidate of any University.

Place: Date: SOUNDARAJ V


I am extremely thankful to our Chairman, SRM University, for his invaluable support. I wish to express my profound gratitude to my venerable Secretary and Pro Vice Chancellor, SRM University, for kind permission to undergo project work successfully. I express my heartfelt thanks to our Vice Principal, Faculty of Engineering and Technology, SRM University, Ramapuram Campus who provided all facilities for carrying out this project. I immensely thank our Head of the department Dr. C. Sundar M.B.A., M.Phil., Ph.D, & Project Guide, MARY AUXILLA MBA,for his valuable suggestions and guidance for the


completion of project work. I thank God Almighty for showering his perennial blessing on me for giving me the courage to pursue this project work successfully.






Cover Page



Company Certificate






List of Tables List of Charts



Profiles 2 2.1 Industry profile 2.2 Company Profile 2.3 Organizational Hierarchy 15 4

3 Various Department and its Activities 4.1. HR & GA 4.2. Finance 4.3. Logistics 4.4. Production Planning & Control 4.5. Purchase 21


My Learning and Training experience at Samsys India Electronics Ltd, Sri Perambadur Plant, Chennai


SWOT Analysis


Conclusion 7 7.1. Findings 7.2. Suggestions 44










SAM-SYS principle

Organizational chart

14 27

HR &GA hierarchy

Finance hierarchy


Logistics Hierarchy


7 8 9

Production Hierarchy Purchase Hierarchy SWOT Analysis CHAPTER-1

33 35 41



This Project deals with the Organizational Study of SAM-SYS TECHNOLOGY , vadapalani, Chennai. This Project provides the details about the Companys Profile, the various Products manufactured in the plant, its various departments and its activities and my learning cum training experiences in the manufacturing plant.



The main objective of the Project is to obtain the knowledge about the field and to get the first-hand knowledge of business administration in work place. To study about the market potential for various products in the market. To promote the business for the company. To focus on the various activities of the organizational departments and to make a study of it.

1.2 IMPORTANCE OF THE INTERNSHIP: It gives an opportunity to be a part of the organization. It helps to gain knowledge about the various activities of the departments in the organization. It provides knowledge about the management activities taken up by the organization. It gives a fair idea about the working and environmental conditions of the organization.

1.3 SCOPE OF THE INTERNSHIP: To gain beneficial knowledge about the organization. It provides an experience of actual field work. It provides interpersonal and managerial skills. It provides the first-hand knowledge of business administration in work place.





This chapter covers the general introduction about the company and the objective, scope, importance and the period of the internship. CHAPTER 2: This chapter covers the profile study which includes the industrys profile, Companys Profile and the organizational hierarchy of the manufacturing plant. CHAPTER 3: This chapter covers the profile study about the various products manufactured in the plant and its prevalence in the market. CHAPTER 4: This chapter covers the study about the various departments and its activities in the organization. CHAPTER 5: This chapter covers the details about my learning cum training experience with the HR & GA department of the organization. CHAPTER 6: This chapter covers the conclusion part of the internship which includes the various observations, suggestions and findings found in the manufacturing plant of SAMSYS TECHNOLOGIES, Chennai.




ABOUT SAMSYS Sam-Sys defines, designs and delivers technology-enabled business solutions that help companies win in a Flat World. We are based out of India, with marketing offices in USA, UK and Singapore. We also provide a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology.

We are a One Stop Shop for all the IT service need and Sam-Sys take pride in building strategic long term client relationships. Over 75% of our revenue come from existing customers. 'Understand client needs and Fulfill on it' - that's what makes Sam-Sys one of the Leading Web Design Firms in India. We are a team of young and dynamic professionals who are magnanimous, creative and technically well equipped with 'can do' attitude to provide your firm with a complete web solution.Sam-Sys works for selected clients to stay focused and keep the quality always on high level. Here is a brief list of some of our strengths: Experience in the field of Web design & Web development for over 4 years Technically sound team of well-rounded professional results Process driven system to deliver Solutions begin with an in-depth understanding of our clients We combine creativity and technology for the right solution Employees receive regular training We have satisfied customers around the world Our works are process driven and backed-up by strong systems. The methodology we follow for all projects helps us provide outstand solutions to our customers cross all geographical barriers.

Vision statement : To be the best-in-class web services provider globally. Mission statement : We always strive to achieve high quality creative solution and like to excel on whatever we do, to make web solutions as web experience. Remaining a leader in the creation and synthesis of design. Widening our market base across the world. SERVICES Sam-Sys pvt ltd offers Magnanimous website design, banners, graphics, and promotion geared towards making your website a cost effective, high exposure marketing tool that is sure to increase your online sales and broaden your customer or client base. Whatever your web design need is, Sam-Sys pvt ltd web design has what you are looking for.


We are zeal to work with passion to bring unique in our each and every design to meet our clients requirements. Our designs are not only creative; we build it with international web standard like W3C standard in XHTML/CSS With stunning growth of online services, custom website design and development is fast emerging as a modern day marketing tool. Choosing the right web development company is some what tedious process; We really take your workload. Sam-Sys pvt ltd assertive that as per your needs we will take you to do the business online and also help you to increase growth of your company through our website designing and development. Sam-Sys pvt ltd ideally positioned to provide low cost, high end quality web development and design work and having at its disposal, highly skilled web developers. Our professionals are Magnanimous, creative and technically well equipped people they will give the complete web solution.

OPEN SOURCE The term open source began as a way to describe software source code and the collaborative model for how it's developed. Red Hat used this model for developing technology and built a business model around open source and its principles: Openness, Transparency, Collaboration, Diversity, Rapid prototyping. The open source way is more than a development model; it defines the characteristics of a culture. Red Hat and other open source thought leaders want to show you where open source is headed next. Tell you how to get involved. Help you apply it to your life and the world around you. The open source way is about possibility. Open source presents a new way to solve old problems. To share ideas and effort. The open source way opens doors. Open source offers a new perspective. Open, not closed, Collaboration, not isolation. The open source way multiplies. Knowledge, Effort, Inspiration, Creativity an Innovation. The impact is exponential.


Magento has a powerful ecommerce platform where you could get a retail store going in a few weeks. Provide your customers with the corporate experience while running your ecommerce store with Magento Commerce Platform. Sam-sys team has worked on various Custom Development work in Magento Commerce platforms and Magento Integration with the Shipping Modules. We have done UPS/USPS/Fedex/DHL shipping integrations with Magento. We have developed Custom Shipping Modules to integrate with Magento and also have worked on integration of third party Shipping Modules with Magento.

We offer following services: Customization Themes design and development Ecommerce websites development Shipping modules integration Consulting service

DRUPAL Drupal is not only a powerful and flexible open source Content Management System, but also is a Content Management Framework. Unlike other typical CMS, Drupal is geared more towards configurability and customization. It has an abstracted approach to handling web content and functionality. Sam-sys, with its extensive expertise has been at the forefront of offering services in Drupal Development. We have developed numerous websites/web applications using Drupal. Our expert team of Drupal developers provides end-to-end services in website development using

Drupal software for professional and large scale applications. We offer following services: Installation and configuration of Drupal at the client site Custom Design, Template and Theme Development Design Integration Modules configuration Module customization Module recommendation and Installation Blocks Development Client specific custom modification and customization Drupal Website/Application Maintenance

RUBY ON RAILS ROR SERVICES "Ruby on Rails" or "ROR"is an open source web application framework for the Ruby programming language. It is often referred to as 'Rails' or 'RoR'. It is intended to be used with the Agile development methodology, which is often utilized by web developers for its suitability for short, client-driven projects. Rails works with Ruby 1.8.4, Ruby 1.8.5, and Ruby 1.8.6. It also works with Ruby 1.8.2 but not the 1.8.3 version. Currently Rails public stable release is 2.0.2, and it is available by Gem download Rails is a full-stack framework for developing database-backed web applications according to the Model-View-Control pattern. From the Ajax in the view, to the request and response in the controller, to the domain model wrapping the database, Rails gives you a pure-Ruby development environment. To go live, all you need to add is a database and a web server. Advantages of Ruby on Rails Ruby is an object oriented programming language which follows the philosophy of convention over configuration. Ruby on Rails or "ROR" helps develop web-based, database driven applications. You should get on to Rails because: Faster:

Helps you develop web based applications almost ten times faster than other web based applications. Buzzing Language: Fewer Lines of code that means faster development and fewer bugs, thus the code becomes easier to understand and maintain.

Best Examples: Some of the best applications are made using Rails such as; a. LinkedIn b. Twitter c. Basecamp d. Zvents Architecture: A strong architecture for Unit Testing Usage: Makes high end applications such as Business Intelligence, Analysis possible

Who is using Ruby on Rails? Rails or ROR is all about infrastructure, so it's a great fit for practically any type of web application Be it software for collaboration, community, e-commerce, content management, statistics, management, you name it. Some of the notable applications built in Rails include: 1. LinkedIn 2. Twitter 3. Basecamp 4. Zvents Organization that have been using Rails include: 1. EA Sports 2. Yahoo 3. 4. BBC Network

Ruby on Rails(ROR) System Requirements


Rails or RORworks with a wide range of web servers and databases. For the web server, we recommend Apache, lighttpd, or nginx proxying to Mongrel (or using FastCGI). For database, you can use MySQL, PostgreSQL, SQLite, Oracle, SQL Server, DB2, or any of the other many systems we support. Just about any operating system will do, but we recommend a 'nix-based one for deployment.

WORDPRESS WordPress is completely customizable open source blog publishing application. WordPress features integrated link management; plug in architecture (enables users & developers to extend its functionality). Focused on user experience and web standards it is a mature and stable product. Sam-sys can boast of developing numerous WordPress sites, blogs and applications. Our dedicated and experienced WordPress developers are masters in creating and implementing WordPress powered websites/ web applications and integration of WordPress with third party tools. Every WordPress theme we create is custom made for your business. We offer following services: Plug in implementation, modification and development. WordPress Multi user and Corporate Blogging Custom theme development. Search Engine Optimization. Installation and configuration Application Integration Data Migration from other Platforms WordPress theme customization WordPress powered Website Creation


OSCOMMERCE osCommerce is an Open Source online shop e-commerce solution. It features a rich set of outof-the-box online shopping cart functionality that allows store owners to setup, run, and maintain online stores with minimum effort and with no costs, fees, or limitations involved. Sam-sys has an excellent offshore operating team in osCommerce. We customize this osCommerce application according to the customer requirements as a combination of ecommerce and online store management software program. osCommerce can be used in any web server that is installed with PHP and MYSQL. We also provide services to migrate your exiting store into osCommerce store and database migration to osCommerce. We offer following services: Development. Customization. Design integration. Search engine optimization Payment Gateway Integration Shipping Modules Integration

JOOMLA Joomla is a Content Management System, which enables users to build Web sites and powerful

online applications. The system includes features such as page caching to improve performance, RSS feeds, printable versions of pages, news flashes, blogs, polls, website searching and language internationalization. Joomla is used all over the world to power Web sites of all shapes and sizes. Sam-sys specializes in providing Joomla based Open Source solutions. We create custom templates that are tableless, fully compliant, accessible and Search Engine Optimized. Our Joomla developers are experts in content integration, hosting services, joomla installation and configurations, custom components, plugins and maintenance. We offer following services: Custom Design Templates Custom Modules Development Custom Components Development Design Integration Module Installation Custom Modification and Customization Maintenance Work for Joomla Portals 2. CONTENT MANAGEMENT SYSTEM Web content management systems are often used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures. Web content management system genuinely aids a business website to prevent the risk of losing customers. Now a days businesses besieged with the need to create more content, more rapidly, customized for more customers and for more media than ever before. They need to control their business enterprise content and determine how to leverage their web content to address all their customer information and media needs. Sam-Sys will reduce your company's operating costs and boost customer service. In addition, your sites will always be up-to-date that will help you gain leadership with your internet presence and the prosperity of your business. 3. WEB 2.0 FEATURES Web 2.0 drastically changed and enhanced the World Wide Web technology in terms of how people collaborate, making information much easier to share, making web design and publishing easier, and simplifying other web functionalities. Web 2.0 sites have various complementary methods of storing information, content creation, and content distribution that is far more easy and simple than in the previous Web 1.0 platform. With Web 2.0 today, other users that were previously only classified as viewers, are now able to

apply changes and add to the contents of the website, depending on the level of access that the site may allow. Software applications and user friendly interface based on OpenLaszlo, Ajax, Flex, and other media rich platforms are featured on Web 2.0 sites. Some of our Web 2.0 Development features include: 1)Cascading style sheet to allow users to control website content presentation and separation 2)XHTML & HTML markups validated semantically 3)Syndication, aggregation & notification of data in RSS feeds 4)Web log publishing tools, wikis or forums, instant messengers etc 5)Websites with Collaborative tagging, social classification, social indexing and social tagging can be developed 6)XML, JavaScript based APIs can be used for website development 7)Completely dynamic and interactive website development using Open source technologies and rich internet applications

4. WEBSITE DEVELOPMENT We believe in providing our customers complete solutions for their business needs. The SamSys team is dedicated to provide efficient software and solutions for retailers and related manufacturers. The retail division provides complete retail ERP solution along with Point of Sales (POS) system to take care of Billing, Store management, Inventory, Customer Loyalty CRM, Inventory, purchasing, Chain Stores distribution, Finance & Accounts. We develop software products for desktop applications, internet application and local area network applications. Some of the common features of our softwares are user friendly, backup & recovery facility, reporting facility, user management with access permissions and privileges, etc. We provide user manual, client side training as well online training for how to use software. We offer following systems:


Payroll System Finance Accounting System Inventory Management System School Management System Ticket booking system Hospital Management System (HMS).

5. ERP ERP, which is an abbreviation for Enterprise Resource Planning, is principally an integration of business management practices and modern technology. Information Technology (IT) integrates with the core business processes of a corporate house to streamline and accomplish specific business objectives. Consequently, ERP is an amalgamation of three most important components are; 1) Business Management Practices, 2) Information Technology, 3) Specific Business Objectives. An ERP system would qualify as the best model for enterprise wide solution architecture, if it chains all the below organizational processes together with a central database repository and a fused computing platform. Manufacturing Engineering, resource & capacity planning, material planning, workflow management, shop floor management, quality control, bills of material, manufacturing process, etc.


Financials Accounts payable, accounts receivable, fixed assets, general ledger, cash management, and billing (contract/service) Human Resource Recruitment, benefits, compensations, training, payroll, time and attendance, labour rules, people management Supply Chain Management Inventory management, supply chain planning, supplier scheduling and claim processing, sales order administration, procurement planning, transportation and distribution Projects Costing, billing, activity management, time and expense

Customer Relationship Management Sales and marketing, service, commissions, customer contact and after sales support Data Warehouse Generally, this is an information storehouse that can be accessed by organizations, customers, suppliers and employees for their learning and orientation We are providing design and development services in Web applications for ERP modules. 6. CRM Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a companys interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processesprincipally sales activities, but also those for marketing, customer service, and technical support. We can develop the CRM modules with below features: 1) Sales Force Automation, 2) Sales Forecasting, 3) Efficient Opportunity Tracking, 4) Customer Satisfaction, 5) Performance Management.

7. WEB DESIGN A web site is your online presence on the virtual world. As today's market has become highly competitive, product and service life cycle has decreased greatly hence resulting into ongoing up-gradation and maintenance of your existing websites wherein you can always add and delete products and services frequently. Sam-sys offers Magnanimous website design, banners, graphics, and promotion geared towards making your website a cost effective, high exposure marketing tool that is sure to increase your online sales and broaden your customer or client base. We are zeal to work with passion to bring unique in our each and every design to meet our clients requirements. Our designed sites are acquainted with CSS showcases like, cssmania, cssimpress, cssbased, cssflash, cssglance, csscontainer, csselite, cssvault and more...

8. LOGO DESIGN Company logo plays the vital role when it comes to building a recognizable brand, trademark and increasing customer awareness. Most of the business underrates the importance of a professionally designed logo. They actually think investing for this process is both waste and loss of money. Company logo represents the entire corporate image an escort for the existence of the business it represents. Before designing the logo a complete diagnosis should be prepared about the company.


Sam-Sys assure our professional will deliver you more exceptional quality, variety, competitive price, no clipart, style flexibility, awesome and eye catching logos for your companys growth. Kindly find few of our sample works mentioned below:


9. MOBILE APPLICATIONS The mobile/wireless industry is going through an intensive progressive phase. Spurred by greater competition and a need for a growing next-generation technology, the evolution of the entire industry has been exponential. Furthermore, today's sophisticated users are demanding mobile applications with more processing power, flexibility, reliability, security and integration with other applications. Sam-Sys has a wide experience in mobile application development. We provide Mobile Application Development platform including 1)Windows Mobile Application, 2)Mobile enabled website development, 3)J2ME based Mobile Application Development, 4)iPhone Mobile Website Development, 5)iPhone Mobile Application Development, we helps clients to realize the benefits of Enterprise Mobile Application Development Platform. i Phone Application Development: Sam-Sys never stop with iPhone app development. We guide clients in submitting the app to the Apple App store and getting it approved. After the rigors of app approval we work towards marketing and promoting the app to increase its visibility online. We offer you not only custom development of iPhone 3GS applications , but also our professional implementation of latest technologies with help of SDK 3.0 which can bring more splendors in usage. We believe our experience in IPhone SDK application development and with the help of dedicated apple I-Phone SDK web developers/programmers can make your I-Phone 3GS more interactive and attractive. Our iPhone development stable produces a plethora of iPhone apps of which the most common types of apps are: 1) iPhone Business Applications 2) iPhone Gaming Applications 3) iPhone eBooks Applications

4) iPhone Entertainment Applications

Android Application Development: Android is the framework developed by Google and Open Handset Alliance.Android is software platform as well as Operating System. Based on Linux and leveraging Java for application development, Android is a robust platform that enables technology companies to build innovative applications with a minimal learning curve.Sam-Sys has experts who have extensive experience in mobile application development using JAVA and the android framework. Our expertise on the Android platform includes: 1) Gesture Support 2) Graphics & Animation 3) Location Based Services 4) Multimedia Support 5) Messaging Applications 6) Telephony Support 7) Android System Libraries 8) Android System Applications (e.g., Calendar, etc.)

Blackberry Application Development: Sam-Sys team expertise in BlackBerry mobile application development excelling in client applications, browser-based applications, MDS Studio applications, and Browser PUSH applications. We also have the capability to develop BlackBerry applications that interact with the device data,making full use of its mobility architecture.Our industry experience and knowledge in mobile application development allow us to build out-of-the-box, cost effective applications to enhance connectivity and render rich, multimedia user experience. Our applications are highly scalable, sport rich functionalities and have built-in security features to deliver value to users. Custom-made to meet client's needs, we create diverse applications -- from business apps like organization tools, schedulers, connectivity apps to funny and interactivegaming stuff. Be it for the

enterprise, consumer or gaming market, our BlackBerry applications stand out for their creativity and rich usability 10. SEO Google say's Search Engine Optimizer, Others call it Search Engine Optimization. The conclusion is that we can optimize search engines. Because we cannot do this, it really means Web Page Optimization. We can only optimize our own website in order to get higher search engine rankings. But what is this Optimization mean? Optimization is the procedure of increasing the efficiency or effectiveness of a process as much as possible. Incase of websites, it means make websites more effective to gather the internet traffic from search engines or make website search engine friendly. Every website is battling for the top spot in Search Engine results page, and to do that you have to optimize your website. Optimization requires continually improving your sites content. Even though Yahoo and Bing simply search the tag structures in HTML, Google uses a trickier, and somewhat clandestine, method to determine top spot. Google looks for websites that continually provide fresh and relevant content. Since Google has such strict guidelines for top spot, it requires web page owners to continually work on keeping their pages content fresh and relevant to hold a top spot in the list. STEPS FOR SEO: Keywords and Phrases The Title Tag Anchor Text Header Tags Make the site easier to navigate Improve the structure of your URLs Optimize your use of images Quality Content

Our SEO processes include:


We work your index page for XHTML validation and CSS validation. We work your site In Tables Div Based site which support Search engine organic results We work the site as SEO Friendly URL Submitting sitemap xml to Google webmaster tools. Google analytics & Applying google Local business Center Competitor site analysis Keyword research and analysis Keyword list building Meta tag building Analysing Target Region Analysing target audience Analysing Target categories Submitting the website Gallery websites (Applicable for websites which we design) 11. OUTSOURCING Outsource your projects to us: Why should you choose Sam-Sys as your offshore Web Design and Web Site Development Company? QUALITY Our individual approach to custom projects and the quality of our work helps our clients build a better presence on the Internet, combining the attractiveness of their websites with effective and quality programming. PRICE Our prices are very compatible. You will get an outstanding quality for less capital inputs than you would spend on other web development companies. APPROACH

Our individual and common sense approach to every customer sets us apart among other software companies. Our easy-to-start design and development process is very simple and straightforward. You can always get in touch with us via email or online instant messengers and receive a high priority support. GUARANTEE If you are not satisfied with our design or find any problems during the operation of our software solutions, we will redo or fix everything at no extra charge. If you would like a free quote, please e-mail us with your specifications. Build your own Team: [Retainer Engagement Model] In the Sam Sys Retainer Engagement Model, you bypass the middle "person" and hire your own offshore engineers. They work only for you. You pay a reasonable monthly wage and get the job done without hassles,renegotiations, feature counts or budget overruns. This is not like offshore outsourcing you may have seen before. This is more like owning your own offshore subsidiary. You can start your team at any time, you can stop any time, add people to your team, and remove people from your team, Our management team become your back end partners. You call the shots and we make things happen for you. How to get your own Team If your requirements are simple, the process is straight forward. First you need to share your project information and your development needs.Then we will arrange an Interview with our development team, and then you can choose the best fit developer for your work. Once you finalise the developer then we can kick start the project in immediate basis. TECHONOLAGY JOOMLA Joomla is a Content Management System, which enables users to build Web sites and powerful online applications. The system includes features such as page caching to improve performance, RSS feeds, printable versions of pages, news flashes, blogs, polls, website searching and language internationalization. Joomla is used all over the world to power Web sites of all shapes and sizes. Sam-sys specializes in providing Joomla based Open Source solutions. We create custom templates that are tableless, fully compliant, accessible and Search Engine Optimized. Our Joomla developers are experts in content integration, hosting services, joomla installation and configurations, custom components, plugins and maintenance. We offer following services: Custom Design Templates Custom Modules Development

Custom Components Development Design Integration Module Installation Custom Modification and Customization Maintenance Work for Joomla Portals











ENGINEER (1 & 2)











CHAPTER 4 VARIOUS DEPARTMENTS AND ITS ACTIVITIES 4.1 INTRODUCTION This manufacturing plant has its organizational activities performed under the supervision and guidance of the following 5 major departments. This chapter covers the functionalities and other operations performed by these 5 major departments which include its sub departments based on the requirement of the manufacturing plant. 4.2 MAJOR DEPARTMENTS AT THE SAMSYS PLANT They are as follows: 1. HUMAN RESOURCE & GENERAL ADMINISTRATION 2. FINANCE 3. MARKETING 4. SYSTEMS

4.2.1 HUMAN RESOURCE & GENERAL ADMINISTRATION (HR & GA) FUNCTIONS OF THE HR & GA DEPARTMENT 1. Pre-Recruitment Process: a. Receipt of requirement of manpower from various department heads. b. Scrutinize them and take approval from concerned authorities if the post is new. c. Prepare a recruitment budget and CTC for the employee and take approval. d. Select the appropriate Recruitment process.

2. Recruitment Process: a. Prepare Advertisements etc. for the recruitment. b. Scrutinize and shortlist the applications received. c. Send interview call letters/mails as required. d. Conduct Interviews through panels. e. Preparation of offer letters as required. 3. Joining Formalities: a. Administrating Joining formalities. b. Pre-Employment Reference checks. c. Preparation of Appointment Advice and intimating the same to other departments. d. Preparing and entering new hire paperwork. e. Coordinating to get Employee ID Cards. f. Handing over the new hire to the concerned HOD/Manager. g. Preparation of Job Profiles coordination with HOD/Managers for new posts. 4. Employee Personal File Maintenance: a. Opening new file and Closing the Resigned employees File. b. Make sure all Employee files are maintained safely with care. c. Make sure all personal records are available in the files. d. Periodic Personal File Auditing. 5. Employee Data Base: a. Keeping Track of Knowledge Management Software. b. Maintenance of HRIS. 6. Confirmation Formalities:

a. Intimating the concerned HOD/Manager about the due dates for confirmation. b. Conducting Confirmation Appraisals. c. Coordinating for Skill Gap Analysis. d. Coordination to set Quality Objectives for each job profile. e. Ensuring updating of the existing Job Profiles. f. Processing the Confirmation. 7. ISO Compliance: a. Ensuring all the updation of the ISO documentation and HR Formats. b. Learning and enforcing Standard Operating Procedures (SOP). c. Facing the Internal and External Audits, accountable to enforce the correctional actions. 8. Statutory Compliance: a. Handling PF and ESI formalities and co ordinating with other departments. b. Handling Apprentice Training, Submitting Periodic Returns to Board. c. Submitting other returns to the labour Department . 9. Training And Development: a. Conducting Induction Training for new hires. b. Training Need Analysis based on Skill Gap Analysis, Appraisal Feedback and suggestions. c. Coordinating External and Internal Training Programs. d. Maintaining Training Records. e. Analysis of Training Feedback. 10. Performance Appraisal: a. Prepare the new Appraisal Form. b. Educate employees about self-appraisal.


c. Provide inputs to HODs for Appraisals. d. Prepare Appraisal Letters. 11. Employee Relation: a. Having formal and Informal counseling with employees. b. Prepare Event Calendar of monthly recreation to motivate employees. c. Handling Corporate Medical Insurance. d. Processing required letters on employees request. 12. Report Generation: a. Generating and analyzing Employee Attrition Reports, Training Evaluation, and Manpower Status. b. Weekly and monthly recruitment reports c. Report generation of Pre appraisal, Appraisal and Post Appraisals. d. Salary Details Reports to Accounts Department. e. Reports as per the HODs request.

13. Exit Formalities: a. Administering Exit paper work including all Statutory requirements. b. Conducting Exit Interviews. c. Preparing Exit Interview Summary. d. Giving post-employment reference for relieved employees. e. Processing File to Accounts Department for final settlement.









Preparation and compilation of Budget estimates and revised estimates Control of expenditure and economy measures. Audit and Accounts. All matters related to Banks and banking institutions. Matters related to creation of posts, fixation of pay Loans and advances.

Scales of pay and allowances, revision, etc. Codification of Financial rules and regulations. Framing of financial rule. Assessment of Plan resources. All matters relating to Audit reports. All matters relating to Accounts Maintenance of loans, advances, accounts and matters related thereof. Internal audit matters Checking of fixation of pay and revision of pay-scale.







4.2.3 LOGISTICS DEPARTMENT FUNCTIONS OF THE LOGISTICS DEPARTMENT Logistics is the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements.

The logistics department is entrusted with the responsibilities of ensuring that the entire process of logistics is maintained and developed in accordance with the goals of the business at an economical cost.


The tasks of the logistics department involve storage, distribution, warehousing, movement of goods from one place to another (internally or externally), tracking and delivery of goods.

It includes a complete process of planning, managing, controlling and coordination to make sure that the goods reach the right place, at the right time, for the right cost and in a right condition.

Logistics and supply chain management plays an important role in purchasing and production side of the organization.








Materials: This function is concerned with ensuring that the Raw material, standard finished parts, finished parts of products must be available while starting the operation within the time.


Methods: This function is concerned with the analysis of all methods of manufacturing and selecting the best appropriate method according to the given set of circumstances and facilities.

Machines and Equipment: It is important that methods of manufacturing should to be related to the available production facilities coupled with a detail study of equipment replacement policy. This function is concerned with the detailed analysis of the production facilities, maintenance procedures and equipment policy.

Routing: It refers to the flow of sequence of operation and processes to be followed in producing a particular finish product. It determines manufacturing operation and their sequence.

Estimating: This function is concerned with estimation of operations time. The operation time can be worked out once the overall method and sequence of operation is fixed and process sheet for each operation is available.

Loading & Scheduling: It is important that machine should be loaded according to their capabilities performance the given and according to the capacity. It is concerned with preparation of machine loads and fixation of starting and completion dates for a particular operation. Dispatching: It means the assignment of work to different machines or work places which involve authorities to start of production activities in order of their priority as determined. . Expediting: It is also called Follow Up or Progress: Follow up which regulates the progress of materials and parts through the production process. It is closely interrelated with activities of dispatching. Inspection: It is an important control tool. Its assessment is important in the execution of current program and planning stage of undertaking when the limitations of the processor,

method and manpower are known. It forms a basis for future investigations with respect to method, process etc. which is useful for evaluation phase. Evaluating: This is the integral part of control function. The evaluating function is concerned with providing a feedback mechanism on the long term basis so that the past experience can be evaluated with the aim of improving utilization of method and facilities.











This chapter provides the entire details of my learning and training experience at The SAMSYS TECHNOLOGIES, Chennai in the department of HR & GA. Here we can find about the duties and responsibilities held by me as a part of the training in the department of HR & GA. Here I was found to be closely associated in assisting the HR people in completing their routine task.

5.2 MY LEARNING AT SAMSYS: 1. Acquired knowledge about the various registers used in the HR & GA department. Some of the register used at SAM-SYS FORM 15 FORM 16 FORM 17 FORM 21 FORM 22 FORM 25 FORM 2 FORM 2A

2. Acquired knowledge about various legal compliances based on the Tamil Nadu Factories Act of 1948 & 50. 3. Acquired knowledge about the recruitment process followed at SAM-SYS

TECHNOLOGIES. 4. Acquired knowledge about the Contractors and Man Power supplying agents at SAM-SYS. 5. Acquired knowledge about the SAM-SYS self-developed ERP software and its operations. 6. Acquired knowledge about the employee safety and welfare measures taken at SAM-SYS.

7. Acquired knowledge about the PF deductions and how to calculate the overtime wages for the employees. 8. Acquired knowledge of how to file the registration certificate amendment for SAM-SYS. 9. Acquired knowledge about the Company vendors and suppliers in both men and material. 10. Acquired knowledge about the working mechanism of the company and its departments. 11. Acquired knowledge through the guidance and advices of the HR people in how to handle various situations with the labour. 12. Acquired knowledge regarding insurance schemes offered by SAM-SYS to their employees. 13. Was given training on how to create and maintain the various register as per the norms. 14. Was given training on how to file and record the legal compliances on behalf of SAM-SYS to the government. 15. Assisted in issuing of bonafide letter for the employees of the organization. 16. Was given training in creating and issuing of staff product coupon.

17. Assisted in the documentation process of the recently held recruitment of 78 operators for the new mobile plant. 18. Worked in the HR Help Desk during the lunch hours and assisted in sorting and clearing the queries and needs of the employees. 19. Assisted in Purchasing of the HR registers required for the organization. 20. Assisted in maintaining the HR & Other Executives Files for the purpose of PF approval and other salary payments. 21. Acquired knowledge regarding the MY IDEA SCHEME implemented at the plant for the welfare of the employees.


22. Acquired knowledge about organizational Hierarchy available at the plant both in administration and production.


6.1 INTRODUCTION This chapter deals with the SWOT analysis performed throughout the various departments of the SAM-SYS plant at Sri Perambadur, chennai. SWOT Analysis: It deals with the factors like strength, weakness, opportunities and threats that could play an important role in understanding the working and managerial functions of the organization.



CHAPTER 7 CONCLUSION 7.1 INTRODUCTION: This chapter is divided into 2 major sections namely FINDINGS and SUGGESTIONS. In the first section we find out various achievements and improvements made at SAMSYS in order to build good organizational reputation and structure. Here the various practices followed by the organization in terms of marketing, advertising and CSR activities are listed out which makes SAMSYS unique from its core competitors. In the second section we provide some of the suggestions made to the organization in order to make them more stronger than actually they are in the market at present.

7.2 FINDINGS AND SUGGESTIONS MADE AT SAMSYS 7.2.1 FINDINGS AT SAMSYS 1. Research and Development Potential

Samsys has set up two R&D centres in India, at Bangalore and Noida. Both the R&D centres are involved in cutting edge research and development. The centre has successfully completed more than a hundred projects in collaboration with Samsys Headquarters Visual Display and Digital Media divisions. Its engineers continuously strive to improve performance and introduce innovative features to make the end products more efficient and user friendly.

The centre boasts of a highly talented and motivated work force who have been

constantly enriching their knowledge and skills. 2. Managerial Talent and Locational Advantage

Samsys India has been made the Regional Headquarters for Samsys operations in South West Asia to manage and provide services to Sri Lanka, Nepal and Bangladesh.

Samsys has selected India as one of the top six strategic markets in the world along with the US, China, Russia, Germany and Thailand. Samsys is aiming at growing business in the SAARC markets.

3. Corporate Social Responsibility

Samsys has also made its mark as a company with a conscience and an organization with social responsibilities. In 2004, Samsys won the Golden Peacock Special Commendation for Corporate Social Responsibility. This award was given by the Institute of Directors and the World Council for Corporate Governance. Samsys runs the Digital Hope programme, supporting organizations that promote the use of technology to improve the lives of youth, empower them and help bridge the digital divide.

Organisations supported by this programme include Development Alternatives and the National Centre for Promotion of Employment of Disabled People (NCPEDP). Samsys has adopted many schools and have helped them in developing the standard of education and infrastructure.

7.2.2. SUGESTIONS: Create an aspirational digital lifestyle for the average Indian consumer with the introduction of innovative digital products, that represent the absolute high end of technology and design. Revolutionise retail in the country by launching a massive retail roll-out of its


exclusive outlets Set up technology retail counters to bring technology closer to the consumers, allowing them to touch, feel and experience the same. Set up educational institutions in the field of Technology ,Management, Sales, etc. Can set up union for better understanding and benefit of employees.


Books used

Human Resource management - K. Aswathappa-Fifth Edition-Tata McGraw Hill Publications Business Communication Murthy- S.N- 15th Edition 2008- Himalaya Publishing House Business Research Methods- 2Edition- New Delhi- Excel Books, 2008



www. Sam-Sys .com www. Wikipedia. Org www.