Oracle Order Management – Process Flows

Contents

10 - Create and Book a Standard Sales Order ..........................................1 20 – Pick Release and Ship Confirm a Standard Sales Order......................6 30 – Run the AutoInvoice Process.............................................................20 40 – Review Transaction in Accounts Receivables....................................24 50 – Drill Down From a Standard Sales Order to an AR Transaction.........27 60 – Create a Price List.............................................................................30 70 - Run Standard Order Management Reports........................................32

Order Management Process Flow

70 - Run Standard Order Management Reports

Legend:       

N-Navigator B-Button TB-Toolbar M-Menu T-Tab LOV-List of Values I-Icon

Order Management Process Flow

70 - Run Standard Order Management Reports

10 - Create and Book a Standard Sales Order
a) Login to Oracle Applications and navigate to Order Management Responsibility>Orders, Returns>Sales Orders.

b) The Sales Orders form opens. Click on (T) Order Information and on (T) Main enter the Customer name. All other information on (T) Main will default based on the Customer Setup information. Ensure the Order Type, Price List and Currency fields are populated. Review information on this Main Tab and change accordingly.

c) Navigate to (T) Others and ensure the Payment Terms and other Parameters have correctly defaulted. If not, proceed to change accordingly.
Order Management Process Flow 70 - Run Standard Order Management Reports

d) Navigate to (T) Line Items and enter relevant fields, which should include; - Ordered Item - Qty
Order Management Process Flow 70 - Run Standard Order Management Reports

- Unit Selling Price = this should default from the Price List

e) Once all data is correct on the Sales Order, proceed to Book the Sales Order, by clicking on (B) Book Order. A message will appear that the Order has been Booked. The order header status changes to “Booked” and the order line status changes to “Awaiting Shipping”. After the order is successfully booked, you are ready to perform the pick release and pick confirm.

Order Management Process Flow

70 - Run Standard Order Management Reports

Order Management Process Flow

70 - Run Standard Order Management Reports

20 – Pick Release and Ship Confirm a Standard Sales Order
a) With Pick Release, the shipping module moves the item from a sub-inventory to a staging area. Pick Release can only occur after a Sales Order is booked. Create and book a Standard Sales Order. b) Once the Sales Order is successfully Booked, Navigate to Order Management ResponsibilityShippingRelease Sales Orders Release Sales Orders.

c)

At the top of the Release Sales Order For Picking form, populate the following fields accordingly;
70 - Run Standard Order Management Reports

Order Management Process Flow

- Based on Rule - Document Set

d)

Click on (T) Order and enter the following; Orders = All
70 - Run Standard Order Management Reports

Order Management Process Flow

-

Order Number = Leave Blank to pick all eligible booked Sales Orders or enter Sales Order Number to Pick a specific Sales Order. When entering a Sales Order number, click ‘Tab’ so that other fields default in.

e) Click on (T) Shipping. Enter the following data; - Shipment Priority = Standard Priority - Release Sequence Rule = Enter appropriate rule from LOVs - Autocreate Delivery = Yes
Order Management Process Flow 70 - Run Standard Order Management Reports

-

Auto Pick Confirm = Yes Autocreate Delivery Criteria = Within an Order Autopack Delivery = No Append Delivery = No

f)

Click on the (T) Inventory. Enter the following data, if not defaulted; - Warehouse = Select from LOVs - Pick Slip Grouping Rule = Select from LOVs - Allocation Method = Select from LOVs - Auto Allocate = Yes - Plan Tasks = No
70 - Run Standard Order Management Reports

Order Management Process Flow

Change other defaults as necessary.

g) Click on (B) Concurrent. A message will appear ‘Your concurrent request ID is xxx’. Click on (B) OK.

Order Management Process Flow

70 - Run Standard Order Management Reports

h) Click on (M) View and select Requests and view all Picking Documents such as Pick Slip Report etc.

Order Management Process Flow

70 - Run Standard Order Management Reports

i)

Ensure Sales Order has been Picked successfully and there are no exceptions. Navigate to Orders, ReturnsOrder Organizer and find the Sales Order that has been Picked. The status on the Header should be Booked and the status on the Lines should be Picked. Once the status on the Sales Order Line has changed to Picked, the inventory has been moved to the Staging area and ready to be shipped.
Order Management Process Flow 70 - Run Standard Order Management Reports

j)

After successfully Picking the Sales Order, proceed to Ship Confirm the Sales Order. Navigate to Order Manangement Responsibility-->ShippingTransactions.

Order Management Process Flow

70 - Run Standard Order Management Reports

k)

In the Query Manager form, enter your Order Number that was Picked successfully, and click (B) Find.

Order Management Process Flow

70 - Run Standard Order Management Reports

l)

The Shipping Transactions form will open. Click on (T) Lines/LPNs and take note of the ‘Line Status’ field = Staged/Picked Confirmed. The ‘Next Step’ field = Ship Confirm.

Order Management Process Flow

70 - Run Standard Order Management Reports

m)

In the Shipping Transactions form, click on the (T) Delivery. In the Actions box (bottom of form), select ‘Ship Confirm’ from the LoVs. Click on (B) Go.

Order Management Process Flow

70 - Run Standard Order Management Reports

n)

The Confirm Delivery form will open. Ensure the following; - ‘Ship Entered Quantities’ is selected - ‘Unspecified Quantities’ says Ship - ‘Create Delivery for Staged Quantities’ is checked - ‘Set Delivery In-Transit’ is checked - ‘Close Trip’ is checked - ‘Defer Interface’ is unchecked - ‘Document Set’ defaults to ‘Ship Confirm Documents’ Change other defaults as necessary.
70 - Run Standard Order Management Reports

Order Management Process Flow

o) Click (B) OK. This should trigger off the ‘Interface Trip Stop’ process in addition to shipping documents. Go to (M) View and select Requests to view shipping documents. Ensure all processes complete normally.

p) Navigate to Orders, ReturnsOrder Organizer and find Sales Order that was shipped. On the Sales Order, click (T) Line Items and ensure the Status has changed to ‘Shipped’. q) After some time has passed, requery the Sales Order. The Order Header should be Booked and the Order Lines should change be Closed. If setup to run automatically, the Workflow Background Process will automatically close the Sales Order Lines. Once ALL lines are in a Closed status, Auto Invoicing can take place.

Order Management Process Flow

70 - Run Standard Order Management Reports

Order Management Process Flow

70 - Run Standard Order Management Reports

30 – Run the AutoInvoice Process
N.B. Query all Sales Orders and review Order Lines to ensure that the status have all changed to `Closed’ PRIOR to running the AutoInvoice Processes. If some lines on a sales order are still in ‘Shipped’ status – you can end up with multiple invoices per Sales Order.
a)

Navigate to Order Management ResponsibilityReceivables InterfacesAutoInvoice. Select Single Request and click (B) OK.

Order Management Process Flow

70 - Run Standard Order Management Reports

b) The Run AutoInvoice form will open. In the Name field, select ‘Autoinvoice Master Program’ from the LOVs. Click (B) OK.

c)

In the Parameters form enter relevant data such as the following (N.B. All yellow fields MUST be filled out):
70 - Run Standard Order Management Reports

Order Management Process Flow

• • • •
• •

Number of Instances Organization Invoice Source Default Date (Low) Sales Order Number < Leave blank to generate all Invoices or enter specific Sales Order number> (High) Sales Order Number <Leave blank to generate all Invoices or enter specific Sales Order number> Click on (B) OK and (B) Submit.

d) Go to (M) ViewRequests. 2 processes should be kicked off ‘Autoinvoice Master Program’ and ‘Autoinvoice Import Program’. Ensure these processes complete normally.

Order Management Process Flow

70 - Run Standard Order Management Reports

Order Management Process Flow

70 - Run Standard Order Management Reports

40 – Review Transaction in Accounts Receivables
a) Navigate to Order Management ResponsibilityReceivablesTransactionsTransactions Summary. The Transactions Summary window will open.

Order Management Process Flow

70 - Run Standard Order Management Reports

b) Click on (I) Find and in the Sales Order Number field, enter the Order number. Enter other search criteria as prompted. Click on (B) Find.

c) The Transactions form will Open. In the Transactions form, click on (B) Line Items to review Sales Order information. Click on (B) Distributions to view accounting entries.
Order Management Process Flow 70 - Run Standard Order Management Reports

Order Management Process Flow

70 - Run Standard Order Management Reports

50 – Drill Down From a Standard Sales Order to an AR Transaction
a) Navigate to Order Management responsibilityOrders, ReturnsOrder Organizer. Enter the Sales Order Number and click on (B) Find.

b) Go to (T) Line Items, (B) Actions and select Additional Line Information. Click on (B) OK
Order Management Process Flow 70 - Run Standard Order Management Reports

b) In the Additional Order Information form click o (T) Invoices/Credit Memos to view the Invoice. Click on (B) Invoice Details.

Order Management Process Flow

70 - Run Standard Order Management Reports

Order Management Process Flow

70 - Run Standard Order Management Reports

60 – Create a Price List
a) Navigate to Advanced Pricing responsibilityPrice ListsPrice List Setup. Enter the following information; − − − − − − Name Active = Selected Description Currency Round To Effective Dates Freight Terms/Freight Carrier

− Payment Terms

Click on (I) Save.

b) Create Price List Lines by clicking on (T) List Lines. Enter one Product in the Product region: - Product Context - Product Attribute
Order Management Process Flow 70 - Run Standard Order Management Reports

-

Product Value Product Description = defaults UOM Primary UOM Line Type Application Method Value Start Date Precedence

Click on (I) Save.

Order Management Process Flow

70 - Run Standard Order Management Reports

70 - Run Standard Order Management Reports
Navigate to Order Management ResponsibilityReports, RequestsRun Reports (this can be done daily, weekly or monthly).

The following are suggested Standard Order Management Reports:
Order Management Process Flow 70 - Run Standard Order Management Reports

• Cancelled Order – The Cancelled Orders Report reviews all orders that have been cancelled. This report provides a

summary of each cancelled order, including order number, customer name, line number and item, the date, and the quantity cancelled. This report can be used to report total dollars cancelled in a specified time-frame, and enable you to evaluate the most common cancellation reasons, review cancellations by salesperson, or review cancellations by customers.

Order Discount Summary Report - The Order Discount Summary Report reviews discounts applied to orders. This report provides order level pricing information, including agreement, salesperson and total order discount. Order/Invoice Summary Report - The Order/Invoice Summary Report reviews summary invoice information about orders that have invoiced, including ordered amount, invoiced amount, adjusted receivables, and balance due. Order Management automatically sorts this report by order type and lists all orders that have been invoiced. Order/Invoice Detail Report - The Order/Invoice Detail Report reviews detailed invoice information for orders that have invoiced. You can Select from a variety of parameters to print the invoice information for a specific order or group of orders. If there are no invoices for a particular order that meets your parameter criteria, Order Management prints in the report that no invoices exist for that order. Orders Summary Report - The Orders Summary Report provides a one-line order summary by currency and order type. The report enables you to quickly summarize orders by entities such as customer or salesperson and can be used to supplement on-line inquires via the Sales Order Organizer. Unbooked Orders Report – The Unbooked Orders Report reviews orders you have entered but not booked. Outstanding Holds Report - The Outstanding Holds Report reviews order holds for the customer or customers you select. This report displays the order number, order date, ordered items, and order amount for each order line on hold for each customer you select. It is automatically sorted by customer, order number, order line, and then order line detail. Hold Comment are listed in the report output, if available. This report lists only orders on hold, not orders that have been released from hold.

• •

Order Management Process Flow

70 - Run Standard Order Management Reports