Expert Guided Implementation Basic Configuration of SAP Solution Manager

Day 1 Konstantin Werthmann

Expert Guided Implementation
Schedule: Basic Configuration of SAP Solution Manager Day 1
Empowering lesson
SAP expert explains the planned Basic Configuration scenario, shows fulfillment of prerequisites and explains initial configuration steps of System Preparation
(Web session, 1-2 h. in the morning)

Day 2
Empowering lesson
Step-by-step explanation for the remaining configuration steps of System Preparation
(Web session, 1-2 h. in the morning)

Day 3
Empowering lesson
Step-by-step explanation for the configuration steps of Basic Configuration
(Web session, 1-2 h. in the morning)

Day 4
Empowering lesson
Step-by-step explanation for the configuration steps of Managed System Configuration
(Web session, 1-2 h. in the morning)

Day 5
Empowering lesson
SAP expert explains the remaining steps of Managed System Configuration and shows best practices for scenario usage
(Web session, 1-2 h. in the morning)

Execution by customer
Check and fulfill prerequisites and perform initial configuration steps of System Preparation in own system backed by ondemand expertise
(Remote support in the afternoon)

Execution by customer
Perform the configuration steps of System Preparation in own system
(Remote support in the afternoon)

Execution by customer
Perform the configuration steps of Basic Configuration in own system
(Remote support in the afternoon)

Execution by customer
Perform the configuration steps of Managed System Configuration in own system
(Remote support in the afternoon)

Execution by customer
Perform the remaining steps of Managed System Configuration in own system
(Remote support in the afternoon)

Goal of the day
Installed SAP Solution Manager is prepared for scenario configuration Initial configuration steps of System Preparation are completed

Goal of the day
The configuration steps of System Preparation are completed

Goal of the day
The configuration steps of Basic Configuration are completed

Goal of the day
The configuration steps of Managed System Configuration are completed

Goal of the day
The Managed System Configuration is completed

Final Goal
Scenario is ready for go-live
2

© 2011 SAP AG. All rights reserved.

Expert Guided Implementation
“Training on the job” at its best Training, practical experience, remote consulting Day 1 Day 2 Day 3 Day 4 Day 5

Empowering,

Web session, 1-2 hours each morning

SAP expert explains step-by-step configuration using training materials

Execution,

2-3 hours on the same day
Participants execute demonstrated steps within their own project, on their own SAP Solution Manager software

Expertise on demand,

during execution

Participants have direct access to an SAP expert who directly supports them remotely, if necessary, during the execution

© 2011 SAP AG. All rights reserved.

3

During this phase. Execute Execute the defined activities in the planned time frame.Expert Guided Implementation Plan Define the goal you would like to reach and plan the necessary project steps. a configured ALM scenario or the ability to deliver a self service report by the end of this Expert Guided Implementation © 2011 SAP AG. Each Expert Guided Implementation should be treated as a Project The Project should have a clear outcome. Follow up Execute necessary follow up steps according to your project plan. 4 . All rights reserved. the SAP expert is available to answer questions and to provide the necessary knowledge to ensure smooth execution. like rollout of results from execution phase.Phases . Prepare Prepare the execution supported to your expert guided implementation. Fulfil the technical prerequisites and assign the right people with sufficient time to execution. Chose Review the expert guided implementation calendar to identify your topics and fitting time slots to receive SAP expert support for your planned execution steps.

5 . All rights reserved.Ready. Set & Go! Are you Ready? Do you have the correct authorizations? Do you have time allocated for this week? Do you the prerequisites complete? Are you Set? …to participate in the empowering sessions each morning? …to configure your own Solution Manager each afternoon? …to provide feedback on your progress to the SAP Expert Lets Go! Options if not prepared for today Reschedule to the next EGI on the schedule Execute preparation steps before attendance © 2011 SAP AG.

1 (Dual Stack) with at least SP03 Connection between SAP Solution Manager and the SAP backbone via RFC SAPOSS S-User in SAP Marketplace with necessary authorizations for SAP Solution Manager Network connection between SAP Solution Manager and the satellite systems which should be connected © 2011 SAP AG. All rights reserved. 6 .Necessary prerequisites for Basic Configuration Technical prerequisites Installation of SAP Solution Manager 7.

focus and pacing of the Expert Guided Implementation Follow-up Feedback after Expert Guided Implementation to check If Expert Guided Implementation works for you? What could be improved? Does it provide additional Value? Help us make your week a success and provide us with your feedback.Feedback Help us to help you… For this Expert Guided Implementation we will collect the following feedback: Daily Feedback during Expert Guided Implementation To measure your success each day following the morning empowering steps To provide additional assistance if you’re facing issues To improve the quality. 7 . All rights reserved. © 2011 SAP AG. it’s very important for us.

Expert Guided Implementation How to get help How to get help +49 6227 760306 Customer konstantin.com SAP Expert During the execution part you have direct access to the Expert via telephone number to solve questions quickly. © 2011 SAP AG. 8 . All rights reserved. Please ensure that the R/3 support and http connections are open and that we can logon to your system.werthmann@sap.

Day two System Preparation (2) 3. Day four Managed System Configuration (1) 5. Day three Basic Configuration 4. Day one Expert Guided Implementation Methodology Motivation Check of prerequisites System Preparation (1) 2. 9 . All rights reserved. Day five Managed System Configuration (2) Best Practices © 2011 SAP AG.Agenda 1.

All rights reserved. 10 .SAP Solution Manager Platform for Application Lifecycle Management SAP Solution Manager provides comprehensive capabilities and services for Application Lifecycle Management for SAP and non-SAP applications Requirements SAP Solution Manager Reduces risk and lowers TCO Optimize Application Lifecycle Management Design through standardized and integrated Application Lifecycle Management according to ITIL Optimizes business benefits Build & Test Operate through a comprehensive and integrated quality management process Deploy Leverages built-in innovation by making innovation a non-event and protecting existing investments © 2011 SAP AG.

Application Lifecycle Management An approach in six phases of ITIL application management Upgrade Management Integration of Upgrade Dependency Analyzer Solution Documentation Extended of Solution Documentation Assistant analysis scope Reverse Business Process Documentation Upload interface to build an initial Business Blueprint structure Custom Code Management Lifecycle Management for custom code Maintenance Management Maintenance Optimizer for complicated landscapes System Recommendations Solution Implementation New Business Blueprint modeling capability End-to-End Business Function implementation process Project and Solution Reporting Enhancements Business Process Operations BPO Dashboards with Alert Inbox Business Process Analytics Cross-database comparison Job Control and Schedule Management Template Management Comparison & Adjustment for template Roll-in changes from projects Technical Operations New Technical Monitoring and Alerting infrastructure End User Experience Monitoring Technical Administration and Analytics Extended Root Cause Analysis scope Data Volume Management work center Test Management More efficient test phase management Test Automation Framework with 3rd party tools Test Scope Identification & Optimization with BPCA Application Incident Management ITIL IT Service Management aligned Configurable web-client user interface Additional Service document functions © 2011 SAP AG. This document is provided without a warranty of any kind. either express or implied. Change Control Management Quality Gate Management to control changes Change Request Management process flexibility New Change and Transport System mechanism Configuration Validation and Change Analysis 11 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. or non-infringement . All rights reserved. the implied warranties of merchantability. fitness for a particular purpose. including but not limited to.

Application Lifecycle Management Business Process Repository Motivation Application Lifecycle Management Business Process Repository Demonstrates the ALM standard processes coming with SAP Solution Manager Allows to choose the right use cases or best practices fitting your needs Helps to choose a combination of processes ensuring a smooth data flow without gaps Supports configuration and implementation of ALM processes and SAP Solution Manager capabilities © 2011 SAP AG. All rights reserved. 12 .

ALM BPR .com/bpr Available implementation content Business Process Repository Solutions/Applications SAP Solution Manager <ALM Process> Solution Manager 7. All rights reserved. 13 .sap.Preview of current content SMP alias /bpr At service.1 you will find a preview of the content currently available SAP © 2011 SAP AG.

All rights reserved. 14 . allowing more granular processes and process steps © 2011 SAP AG.ALM BPR .Scenario Level ALM Processes ALM processes are mapped to scenarios in BPR.

15 .Scenario Level Linked documentation On scenario level you typically find the following documentation linked: Support standards Best practice process document Training material Application help Exceptions are Business Process Operations and Technical Operations where you find those documents on process level Scenario ’Solution Documentation’ © 2011 SAP AG.ALM BPR . All rights reserved.

ALM BPR .Process and Process Step Levels On process level on tab ‘Graphic’ you find the graphical display of the process structure On process step level you find: Detailed application help links listed in the order of the typical workflow Technical objects supporting the process step (transactions. 16 . All rights reserved. work centers) Configuration objects supporting process step (documentation. IMG objects) Configuration of Step ’Enter Working Time’ Graphic of Process ’Incident Management’ © 2011 SAP AG.

All rights reserved.Check of prerequisites RFC Connections For the communication of your Solution Manager with SAP Backbone please ensure that the following prerequisites are fulfilled © 2011 SAP AG. 17 .

All rights reserved.Check of prerequisites RFC Connections Transaction SM59: You can check the connection to SAP with Utilities Test Authorization Test for the RFC SAPOSS in transaction SM59. The SAPOSS RFC should have the Logon Group EWA The User / Password is always OSS_RFC / CPIC © 2011 SAP AG. This will do the connection test using the user and password that was assigned to the RFC. 18 .

19 . You can find detailed information about the RFC connection SAPOSS in the SAP Note 812386 © 2011 SAP AG. All rights reserved.Check of prerequisites RFC Connections Transaction: OSS1 If you have problems with the connection test of SAPOSS you can check and maintain settings for the connection in transaction OSS1. The RFC SAPOSS will be adapted automatically after change of configuration in OSS1.

Please ensure that your S-User has at least the marked authorization objects. All rights reserved. © 2011 SAP AG.sap. 20 .com/user-admin You can check the authorization objects of your Solution Manager S-User with the „Authorization reports“.Check of prerequisites S-User authorizations URL: http://service.

21 .1 To display current Java component levels: Enter Solution Manager server and port in URL field: http://<server>:5xx00 Click link System Information Login with user J2EE_ADMIN Click all components link in upper right corner The front end client that the configuration will be performed from needs to have Java installed. All rights reserved.1 Solution Manager 7. Otherwise.1: Root Cause Analysis pre-requisites Diagnostics in SAP Solution Manager 7.1 SP Stack 3: recommended corrections Profile parameters for Solution Manager 7. © 2011 SAP AG.1 is at SP3 or higher! SAP Note 1483508 SAP Note 1478974 SAP Note 1612514 SAP Note 1582842 Solution Manager 7. the configuration transaction SOLMAN_SETUP cannot be executed.Check of prerequisites Installation / Upgrade post processing information Please ensure that your SAP Solution Manager 7.

All rights reserved. which can be the same as the Solution Manager productive client or a separate client. but you can also create a new productive client in order to keep the master client original. You can find information how to create a new client and do the client copy in the IMG (Implementation Guide . Client 001 can be used for the productive Solution Manager client. 22 .Check of prerequisites Client Copy SAP delivers standard Solution Manager configuration in clients 000 and 001.transaction SPRO) in the tree Cross-Scenario Settings Client Copy © 2011 SAP AG. There is also a client needed for BW. See next slide for options. To create a new client in the SAP Solution Manager perform the client copy using profile SAP_UCSV with 000 as the source client and 001 as the source client for users.

23 . such as Root Cause Analysis. productive BW system. non-productive BW system in the landscape. Please refer to SAP Note 1487626 for further information. © 2011 SAP AG. the BW activities are conducted in a separate. you must maintain users separately and this increases your administration effort. Data is sent to this system from the SAP Solution Manager system via RFC. BW in a separate. There is no technical benefit. This is SAP’s recommendation. Note: We do not recommend SAP Solution Manager data in a separate. This option allows simpler configuration and isolates the BW activities conducted for solution life cycle management from the data on a production BW instance. However. IT performance reporting and change analytics. All rights reserved.Check of prerequisites BW Client Business Warehouse (BW) Strategy SAP Netweaver Business Warehouse (BW) provides important reporting functions to the various SAP Solution Manager scenarios. as user access is more restricted. There are three major options to consider when planning your system landscape in regards to BW: BW in the productive SAP Solution Manager client In this scenario BW is used in the same productive client as SAP Solution Manager. non-productive BW system In this scenario. This is only needed in rare cases for sizing purposes. This scenario provides increased security. BW in a separate client on SAP Solution Manager In this scenario BW activities are conducted in a separate client on the SAP Solution Manager system.

Check of prerequisites Client Copy – Convert UME After you created a new productive client you need to convert the Java user store to the new productive ABAP client. This is needed if you want to use Root Cause Analysis. You can find a detailed description in the IMG (Implementation Guide . All rights reserved.transaction SPRO) in the tree Technical Settings Client Copy Convert UME Note that the Java engine will need to be restarted afterwards. 24 . © 2011 SAP AG.

All rights reserved.Check of prerequisites Client Settings Some configuration steps make customizing changes in the productive client and the BW client. 25 . Therefore ensure the following client settings in transaction SCC4 during the configuration activities: © 2011 SAP AG.

All rights reserved.System Preparation (1) Steps in detail System Preparation (1) Create Users Check Installation Implement SAP Note © 2011 SAP AG. 26 .

0 EHP5 SAP NW 7.1 SP3 TAS tastdc00 wdflbmt2284 SAP ERP 6.0 EHP2 Enterprise Portal J2E portal-tae wdflbmt2621 TAE taetdc00 wdflbmt2586 © 2011 SAP AG. 27 .System Preparation (1) Demo environment Overview of the demo environment that will be used this week: Cloud Environment SAP Solution Manager 7. All rights reserved.

Advantages Always up to date implementation guideline Automated configuration wizards can be used © 2011 SAP AG.System Preparation (1) SAP Solution Manager IMG Transaction: SPRO The IMG tree contains all Basic Configuration and scenario-specific settings for your Solution Manager. The Collaboration scenario is completely covered with the Basic Configuration part. 28 . All rights reserved. Read the ‘Read Me’ file for important information.

All rights reserved. The transaction launches the HTTP screen shown below.System Preparation (1) New guided setup wizard for Basic Configuration This IMG text recommends the use of the automated setup transaction SOLMAN_SETUP. It provides one point of access for the complete configuration and easier navigation. 29 . Guided procedures for System Preparation. © 2011 SAP AG. Basic Configuration and Managed System Configuration can be accessed from this screen.

you will be asked to activate Web Dynpro Services to display the wizard in your browser screen. All rights reserved. © 2011 SAP AG.System Preparation (1) New guided setup wizard for Basic Configuration Transaction: SOLMAN_SETUP If you start the transaction SOLMAN_SETUP for the first time. 30 .

System Preparation (1) New guided setup wizard for Basic Configuration The Overview link displays the available configuration. All rights reserved. 31 . what remains to be done or requires refresh: © 2011 SAP AG.

32 . All rights reserved. import and post processing of the central correction note (CCN) © 2011 SAP AG.System Preparation (1) Steps in detail Overview – What will be done The following steps will be performed: Create Users Create dialog and system users for the Solution Manager Create a Business Partner for user SOLMAN_ADMIN Check Installation Automatic installation check for configuration-relevant parts of the installation is performed Implement SAP Note Download.

ZSAP_SM_CONF_SEC are created and assigned along with additional role assignment for Work Centers and J2EE A Business Partner of type Person will be created for the user The two roles Business Partner (Gen) and Employee will be assigned to the user SOLMAN_ADMIN User SMD_ADMIN is created to connect Diagnostic Agents to your Solution Manager system. User SM_INTERN_WS is created for internal web services communication between the ABAP and JAVA stack of SAP Solution Manager.System Preparation (1) Create Users Overview – What will be done User SOLMAN_ADMIN is created and the roles ZSAP_SOLMAN_ADMIN. 33 . User SOLMAN_BTC is created to schedule jobs for background processing User SM_EXTERN_WS is created for external web services communication between Diagnostics Agents and SAP Solution Manager. Business Partners will be used for Solution Manager scenarios like Incident Management and Change Management © 2011 SAP AG. All rights reserved.

you can adapt the CUA configuration so that technical users and dialog users (such as SOLMAN_ADMIN) can be automatically created with transaction SOLMAN_SETUP from SAP Solution Manager. please refer to Security Guide chapter “Using Central User Administration“.com/instguides/ SAP Components SAP Solution Manger Release <current release> Operations Security Guide SAP Solution Manager <current release> © 2011 SAP AG.sap.System Preparation (1) Create Users In case you have a Central User Administration (CUA) in place and your SAP Solution Manager or other systems (that are linked with SAP Solution Manager) are connected to it. For details about how to configure CUA together with SAP Solution Manager. http://service. All rights reserved. 34 .

All rights reserved.System Preparation (1) Create Users Enable the change mode and create the users (see next slide for details): © 2011 SAP AG. 35 .

System Preparation (1) Create Users In case of dialog users. 36 . All rights reserved. you have the following options: Create a default user Update the authorizations of an existing user automatically Update the authorizations of an existing user manually © 2011 SAP AG.

© 2011 SAP AG. All rights reserved. 37 .System Preparation (1) Create Users Check the “Status” column and the log area for warnings or errors: Log off. then log on with user SOLMAN_ADMIN before proceeding to next step.

38 .System Preparation (1) Check Installation Overview – What will be done? This is an automatic installation check for configuration-relevant parts of the installation in the following areas: TMS configuration Profile parameters License key Diagnostics prerequisites (according to SAP Note 1483508) System landscape parameters Service connection © 2011 SAP AG. All rights reserved.

39 . All rights reserved. Check the results in “Status” column and in the log area: © 2011 SAP AG. otherwise select one or several rows and select “Execute Selected”.System Preparation (1) Check Installation To run all the checks with execution status set to “Execute” select “Execute All”.

System Preparation (1) Check Installation – TMS configuration Check the TMS configuration If the check is not successful. 40 . TMS is not yet configured and you should configure a transport domain controller for the Solution Manager system. Verify the TMS configuration To verify the configuration go to transaction STMS in Client 000 and you should see the following dialog box if TMS is not yet configured: For more information on configuring the transport domain. refer to the SAP Library under SAP NetWeaver Software Logistics Change and Transport System Transport Management System © 2011 SAP AG. All rights reserved.

System Preparation (1) Check Installation – Profile parameters Check profile parameters: The Solution Manager uses WebDynpro applications and Business Server Pages (BSP).sap. This checks if the following parameters are maintained: login/create_sso2_ticket = 2 login/accept_sso2_ticket = 1 icm/host_name_full = fully qualified server name (This parameter must be attributed to the fully qualified server name (for example.corp).TIMEOUT=240. wdflbmt2284. which need profile parameters for Single Sign-On (SSO).PORT= <> 0 . for example.) icm/server_port_0 = PROT=HTTP.PROCTIMEOUT=600 icm/server_port_1 = PROT=SMTP.wdf. 20000 icm/keep_alive_timeout. © 2011 SAP AG. 240 icm/server_port_< n > WebDynpro applications and Business Server Pages are used for easier navigation and graphical screens in the ABAP world. for example. 25000 login/no_automatic_user_sapstar = 0 icm/conn_timeout. All rights reserved. for example. See also SAP Note 434918.PORT=80$$. The name must contain at least two periods. 41 .

42 . All rights reserved.System Preparation (1) Check Installation – Profile parameters Transaction RZ10 .Create the profile parameters in the instance profile: © 2011 SAP AG.

com/licensekey.System Preparation (1) Check Installation – License key Check license key: This step checks if a valid license is installed on the Solution Manager Transaction: SLICENSE Goto New Licenses (F9) You can request a license key on the SAP Service Marketplace at http://service. All rights reserved. © 2011 SAP AG. There is also more information available about the license key there.sap. 43 .

Check also SAP Note 1478974 .Diagnostics in SAP Solution Manager 7. a minimum version for different software components and the corresponding correction notes are required. Depending on the version of SAP Solution Manager and the version of the managed system. Go to SAP Note 1483508 and refer to the area relevant for you SP level of SAP Solution Manager. All rights reserved. © 2011 SAP AG.1.System Preparation (1) Check Installation – Diagnostics prerequisites Check Diagnostics prerequisites: This step checks if the Solution Manager system satisfies all the prerequisites for End-to-End Diagnostics. 44 .

Transaction: SMSY Set-up synchronization globally For all systems the default value for Cross-System Setting will be Synchronize © 2011 SAP AG. All rights reserved. 45 . This setting allows the corresponding system data maintained in Solution Manager to be synchronized with SAP Support Portal.System landscape parameters Check system landscape parameters: This step checks if the value Synchronize is set for the Cross-System Synchronization Settings field in SMSY.System Preparation (1) Check Installation .

System Preparation (1) Check Installation – Service connection Check service connection: Checks if the RFC SAPOSS works and if the logon group is set to EWA Transaction: SM59 ABAP Connections SAPOSS This check should have been done already. © 2011 SAP AG. All rights reserved. 46 . If you have problems with SAPOSS. please refer to the relevant slide.

Note: The system only verifies whether an updated central note exists. The linked notes are not updated automatically. start transaction SNOTE and choose Download Latest Version of SAP Note or Ctrl-Shift-F7 in the note browser. you download the central correction note (CCN). it is downloaded. Choose Start Download. You can implement the corrections in the next step. 47 .System Preparation (1) Implement SAP Note Step1: Download the central correction note (CCN) In this step. If a correction note exists. © 2011 SAP AG. All rights reserved. The Implementation Status is set to Can be implemented. To make sure that all notes are updated.

System Preparation (1)
Implement SAP Note
Step 2: Implement the central correction note (CCN)

In this step, you implement the central correction note (CCN) manually. In the Implement SAP Note area, choose Start SAP Note Assistant. You can start transaction SNOTE manually.

© 2011 SAP AG. All rights reserved.

48

System Preparation (1)
Implement SAP Note
To implement the CCN and the required notes in transaction SNOTE: 1) Select the central note 2) Click the Implement Note icon

© 2011 SAP AG. All rights reserved.

49

System Preparation (1)
Implement SAP Note
3) A window appears prompting to load the collected notes. Select the checkmark to load them:

There may be multiple windows for Load the following SAP Notes into your system. Just click the green checkbox to continue.

© 2011 SAP AG. All rights reserved.

50

Click the Install button: © 2011 SAP AG.System Preparation (1) Implement SAP Note 4) A SAP Note queue with the notes to be imported is displayed. All rights reserved. 51 .

System Preparation (1) Implement SAP Note 5) You may get one or several windows that list a note that requires manual activity. Record these SAP Note numbers. 6) Click “Yes” © 2011 SAP AG. All rights reserved. Be sure to read the note(s) for any required manual activity. 52 .

53 . you can create one for the central note implementation and click the green checkmark to continue: © 2011 SAP AG.System Preparation (1) Implement SAP Note 7) You may get windows such as the following: Click the green checkmark to continue: 8) When you get a prompt for a transportable workbench request. All rights reserved.

All rights reserved. Click the green checkmark to continue: © 2011 SAP AG.System Preparation (1) Implement SAP Note 9) A list appears displaying the notes that will be implemented. 54 .

System Preparation (1) Implement SAP Note 10) You will get a list of inactive objects to activate. All rights reserved. 55 . Click the green checkmark to continue: © 2011 SAP AG.

© 2011 SAP AG. All rights reserved.System Preparation (1) Implement SAP Note 11) When the central note implementation completes. There may also be some notes with status New. Be sure to do the manual activities for any notes that were listed as such. the implemented notes will be displayed under In Processing. In this case you will need to review those notes to see what action is needed before they can be implemented singly with SNOTE. 56 .

select Performed. 57 . © 2011 SAP AG.System Preparation (1) Implement SAP Note 12) Go back to the SAP Solution Manager Configuration: In the field Status. All rights reserved.

System Preparation (1) Implement SAP Note Step 3: Perform automatic post-processing of the central correction note (CCN) © 2011 SAP AG. All rights reserved. 58 .

59 . © 2011 SAP AG.Execution Check Prerequisites Check RFC connection “SAPOSS” Check the authorization on SAP Service Marketplace for your Solution Manager S-User Review Installation / Upgrade post processing information from mentioned SAP Notes Client Copy / Convert UME / Client Settings System Preparation (1) Create Users Check Installation Implement SAP Note To be able to follow the session in the next days please make sure that you completed all tasks for today. All rights reserved.

Day 2 System Preparation (2) Configure ABAP Web Service Configuration Prepare Landscape © 2011 SAP AG. All rights reserved.Outlook Next steps . 60 .

werthmann@sap. 61 . © 2011 SAP AG. All rights reserved.com SAP Expert During the execution part you have direct access to the Expert via telephone number to solve questions quickly.Expert Guided Implementation How to get help How to get help +49 6227 760306 Customer konstantin. Please ensure that the R/3 support and http connections are open and that we can logon to your system.

Thank You! Please don’t forget to send us the daily feedback form. .

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