External

Rela+ons
Q2 2012

Quarter goals achievement

R$ 350,000.00 R$ 300,000.00 R$ 250,000.00 R$ 200,000.00 R$ 150,000.00 R$ 100,000.00 R$ 50,000.00 R$ -

Q2 Plan Q2

Competence Q2 R$ 175.307,32

Incoming Revenues R$294.468,00 R$200.000,00

MC

Transfers CLs

TN 4 *

N partners 2 *

R$152.084,46 R$142.383,54 R$120.000,00 R$80.000,00

Plan Q2 R$208.000,00

Term goals achievement

R$ 1,200,000.00 R$ 1,000,000.00 R$ 800,000.00 Q2 R$ 600,000.00 R$ 400,000.00 R$ 200,000.00 R$ - Plan Q2 Term Plan term

Competence Incoming Revenues Competence Q2 R$175.307,32 Incoming Revenues R$294.468,00 R$200.000,00 R$702.985,47 R$706.000,00 MC

MC

Transfers CLs Transfers CLs TN 4 * 64 * N partners 2 * 15

R$152.084,46 R$142.383,54 R$120.000,00 R$80.000,00 R$287.246,89 R$415.738,54 R$500.000,00 R$250.000,00

Plan Q2 R$208.000,00 Term R$1.132.116,69 Plan term R$908.000,00

Achievements

Non-achievements

Companies parIcipaIng on Forum Y2B Completed transiIon to the new ER team New SP relaIonship policy (SP segmentaIon)

CommunicaIon channels implemented in the ER area New transfer policy with enIIes CRM implementaIon

Strategies
Direct approach to selling Y2B (main porWolio of period) TransiIon meeIngs and follow up with account expansion level 4 and 5 ProspecIng and new business approach in level 1, 2 and 3 pipeline with new team of ER New segmentaIon and relaIonship with So Paulo enIIes to align gathered sales

Challenges
Review the current porWolio Network relaIonship CRM ImplementaIon Enhance sales force Work with public funds to work with social projects

Pipeline
Pipeline: Level 1: 30 Level 2: 37 Level 3: 39 Level 4: 14 Level 5: 15 Main sectors: banks, energy and consumer goods

New partnerships

New partners in Q2: Petra Energia