Enterprise Software Selection Case Study


Enterprise software selection case study: Harley Davidson Motor Company

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Involved stakeholders 5. Brief background of the company 2. Problem statement 3. Technical aspects B. Conclusion . Considerations in software selection conclusions 7. Scenario description 4.Enterprise Software Selection Case Study 2 Paper outline 1. Process Considerations made A. Software selection process 6.

This underlay the start of the process to identify the most appropriate information management system for Harley Davidson Motor Company. sold by dealers in over 67 countries around the world. they provide direction regarding how well the technology will fit into the organization’s endeavor to create business value. The company produces up to 28. Additionally. Berry. constituted a team of three directors to offer leadership on information systems integration. The case emphasizes the importance of building allinclusive Purchasing operations groups. Harley Davidson Motor Company has grown to become one of the leading manufacturers of motorcycles globally. purchasing team is structured to work closely with the engineering department (Thomas. rather than have a Chief Information Officer. and Clay 56). William. The group was however empowered to be able to make technological investment decisions for the benefit of the organization. The three were cited to play an internal consultancy role to the team engaged in identification the appropriate software to meet the needs of the organization. The group was considered to have more exposure to the needs of the business considering their day to day interaction with it.Enterprise Software Selection Case Study 3 Harley Davidson Motor Company: Enterprise Software Selection Case Study Having been founded in 1903. The organization. As a result of the company’s growth and enlarged global presence. The company has an ambitious plan to increase its production capacity significantly. there is management has realized that the future calls for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its returns growth. Considering the technical aspect involved in integrating the software into business operations. The process was largely reliant on teamwork. which played a leading role in structuring of the IS function. which was located alongside their manufacturing .000 motorcycles annually.

Representatives from various departments including: Maintenance. Additionally.Enterprise Software Selection Case Study 4 counterparts at the plants and facilities. Parts and Accessories (P&A). The scenario highlights the importance of having all stakeholders on board to ensure that the process is all-inclusive and addresses the needs of all the quarters of the organization’s operations. Other than team identification and inclusion of stakeholders in the process. Repair. Original Equipment (OE). as well as General Merchandising (GM) purchasing activities were also included. planning and control group was situated at the Corporation’s headquarters. the case defines the whole process necessary in selecting the suitable enterprise software (Escalle and Austin 78). and Operations (MRO). with leadership being derived from the various purchasing managers from the numerous Harley-Davidson sites. The process is described by the flow chart below: .

Process of selection the software supplier . William. Mapping out the existing processes 3. The process involved in identification of the right supplier information link software involved the following phases: 1.Enterprise Software Selection Case Study 5 Figure 1: Process involved in enterprise software selection at Harley Davidson Motor Company The process began with stage being set for brainstorming of ideas that exposed the organization to greater technological advancement and generally defined the importance of leadership in any change process. the processes and the technology involved 5. and Clay 56). Project team formation 2. Projecting the desirable process 4. Leadership emerges as a crucial step in jump starting the process (Thomas. Berry. Identifying the people.

These are: ability to speed time to market. and the technology. the processes involved. the case study defines the elements that constitute problem identification and the gap that software needs to fill. in relation to processes. Finally.Enterprise Software Selection Case Study  Explaining requirements to prospective suppliers  Receiving proposals and presentations  Narrowing down the bidders  Coming up with the last three  Assessing each of last three 6. the persons involved in the processes and the overall process . with regard to technology. This is done by answering whether the process will reduce time. These have defined with regard to the people involved. ability to reduce costs. Making the final decision 6 From the case study. and ability to improve product quality. Generally. it is important to highlight how the software’s implementation will improve the people’s work to a more efficient manner. reduce costs. Key factors considered in justifying the need for the software The case also emphasized the importance of coming with factors with factors that justify the need to bring on board the software. On the other hand. The key guiding factors in selection of the final provider was based on three key factors. With regard to people. this illustrated how the software will enhance technology. among others. the processes above are identified as those that led the group to coming up a final decision on the most appropriate supplier to provide the software to the organization. it is important to illustrate how the software will improve the process. and complexity.

the team was able to come up with a proposal for software that would fill in all the gaps. This formed the basis for evaluation and determination of the appropriate software supplier that will meet the needs of the organization in line with its strategic objective.Enterprise Software Selection Case Study 7 involved in selection of the software. It offers all the information that a planner may require in order to develop a project schedule. Based on the existing supply processes. .

Report No 9-699020.Enterprise Software Selection Case Study 8 Works cited Escalle. Berry. MA. Ryan. L. USA. 2005. . Manufacturing Planning and Control Systems for Supply Chain Management. Vollman. and Clay. London: McGraw Hill. Enterprise Resource Planning (ERP). Cambridge. Cotteleer. 1999. William.. and Austin. Harvard Business School. Thomas. Whyberk.

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