Serial Transfer

Mahdieh Molaei Duratul Ain Yahya

1112300027 1112300018

Knowledge Transfer Mechanisms
Serial Transfer
The knowledge a team has gained from doing its task in one setting is transferred to the next time that team does the task in a different setting.

Near Transfer
Explicit knowledge a team has gained from doing a frequent and repeated task is reused by other teams doing similar work.

Far Transfer
Tacit knowledge a team has gained from doing a non routine task is made available to other teams doing similar work in another part of the organization.

Strategic Transfer
The collective knowledge of the organization is needed to accomplish a strategic task that occurs infrequently but is critical to the whole organization.

Expert Transfer
A team facing a technical question beyond the scope of its own knowledge seeks the expertise of others in the organization.

  Source: Book Review, Common Knowledge by Curtis D. Frye ( , 

 The
knowledge a team has gained from doing its task in one setting is transferred to the next time that team does the task in a different setting. transfer is occurring when the same team repeats a task.

 There are many ways in which knowledge can be transferred. Serial  Serial
transfer is leveraged from one work "team" to a very similar work team in another similar work setting. the team, to the team as a whole, i.e., integrated into a commonly–held perception of what worked. This constitutes the basis of what can then be transferred to another similar team member or group.

 Knowledge is transferred from individual members of

Source : Welcome to Research Utilization- Reuse as a Knowledge Management Problem




Task Situation Nature of Task

Oil Power Plant @ Exxon

TM Power Plant

Power Plant Management Different Task Similar, frequent but not routine Tacit + Explicit The same person / team

Task Situation Nature of Task Type of Knowledge Source + Receiver

  In
this way, small items come to the surface such as the possible delay in getting the blood from the blood bank to the operating room. The task is to make small changes to operating procedure, which is easy to undertake. To evaluate the whole process from start to finish and address every issue is a huge task and not what this is about. In order to resolve complex problems, it is much better to make little changes rather than a complete overhaul. Making little changes is the answer to complex procedures – not complete overhaul. It is necessary to repeat the After Action Review on an informal basis to keep a check on process.

Source : Knowledge Transfer in Surgery: Skills, Process and Evaluation

  Brainstorming
is a process of group idea gathering that stimulates creative thinking. Group members take turns throwing out any and all thoughts that come to mind on a subject while one person records all the ideas. There are no right or wrong answers at this stage. Ideas that may seem to be ridiculous often are the ones that stimulate the best ideas in the end. No one is allowed to criticize any of the ideas. This encourages a free flow of ideas that often leads to a better final product than any other method of idea gathering.

Purpose of Brainstorming

 Generate a list of


 Identify possible

consequences stemming from the problem being analyzed possible causes of the problem ways to eliminate the causes

  Generate a list of

  Encourage thinking about

“The source team and the receiving team are one and the same"
Assist companies in increasing returns from their component reuse initiatives. Application development groups have often been called upon to install knowledge management tools and practices for other departments in their organizations. Maybe it's time we learn how to use these tools and practices ourselves.
Source : Reuse as a Knowledge Management Problem

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