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Christina Talevska 211317016 Michelle Lumbes ID NUMBER Chloe Bickerton 210666162 Jacqueline Denning 211291079


A. Introduction of intention
1. State issue and how we intend to address it


Definition of ethics
1. Define Dictionary? Logical definition? Use examples to relate to audience ?


Summary of ethical standards of communications in Australia

1. Behaviour Use of humour? Friendly? Communication at a business level Direct Realistic Employ humour to lighten situations Prevalence of morality/ethical practises Strong ethical codes Enron collapse evolution of ethics



Transition: Introduction of Asian standards/contrast, introduction of European standards and contrast, introduce the idea of a checklist to determine ethical behaviour


A. Ethical standards in Asia
1. Introduction to basic theory Basics of Confucianism and prevalence in Asian countries? Talk about behaviours/norms in country contrast with Australia Relate back to theory etc Talk about behaviours/norms in country contrast with Australia Blah blah



Transition: We go on to analyse a different demographic that provides us with yet another set of standards blah etc


Ethical standards in Europe

1. Introduction to basic theory Theory of high/low context A low context society is found in much of the Western world from Australia to the US and UK, there is little to no room for uncertainty as messages are clearly and expressly detailed... In a high-context society a message is able to be transmitted without much background information (Hooker 2008) Theory of rule/relationship based society rule-based environmentobeying rules for your own sake and avoiding punishment.. relationship-based societies .. implicit rules and behaviours.. shame of disappointing or the fear of loss of face (Hooker 2008) 2. Talk about behaviours/norms in Italy Introduce social behavioural norms Social, theatrical, emotional Strong family values Italians personal and often rely on body language.. Management is expected to be passionate and at times theatrical - (Global Business Media Ltd. ND-c) Relate back to high-context/relationship-based theory example of how a high-context and relationship-based culture can lead to sub-par ethical practises Introduce communication styles in a business setting Trust/respect social contacts Reliance on normative statements trust an opinion expressed by a respected contact may take precedence over evidential findings - (Global Business Media Ltd. ND-c) Contrast with Australian standards Realistic, direct Theatrical/emotional may be unprofessional something we may see as unprofessional.. Strong ethical standards make it difficult for Australians to accept the behaviours in this .. society Summarise ethical differences Nepotism/corruption of standards in Italy

nepotism.. together with economic corruption ... unconscious need to maximise profitability lines of ethics and professionalism has become blurred. - (Negrelli & Pulignano 2008; Gond et al. cited in Ardichvili, Jondle & Kowske, 2009)


Talk about behaviours/norms in France

Introduce social behavioural norms National pride Value sophistication/logic known for their national pride - especially in their culture and language use of language can be very important when communicating in France, sophistication, elegance and articulation are valued (Global Business Media Ltd. ND-a) Relate back to low-context/relationship-based theory presents a low-context society due to its reliance on uncertainty avoidance but is still relatively relationship-based (Jackson cited in Ardichvili, Jondle & Kowske 2009) Introduce communication styles in a business setting Encourage debating/arguments The ability to debate and produce a well-worded argument .. considered above a .. factual one synonymous with professionalism. Debates often occur .. focus on the question: Is it logical?, the ability to rebutt with both logic, wit and eloquence is highly regarded - (Morrison et al. cited in Bowie 2008; Bowie 2008; Global Business Media Ltd. ND-a) Contrast with Australian standards May be seen as intimidating, confronting This style can be seen as very confrontational and intimidating when comparing the communication behaviours Summarise ethical differences Conduct may not be mutually valued Australians may see this as being a poor standard of ethics, the French will not value the directness of Australian communication as they value they aestheticism of language and the passion involved in a lively debate- (Hooker 2008) 4. Talk about behaviours/norms in Germany Introduce social behavioural norms Direct/realistic very direct and realistic approach when communicating and value evidence over theatricalism (Kupper 2007; Global Business Media Ltd. ND-b) Relate back to low-context/rule-based theory a good example of a low-context, rule-based society Introduce communication styles in a business setting Rely on empirical evidence Serious

very formal and impersonal in regards to business dealings... wrongly construed as coldness or arrogance. They tend to be serious little room for humour the tone should match the importance of the situation high risk-aversion and uncertainty avoidance relying only on empirical evidence as opposed to opinionative and logical findings (Global Business Media Ltd. ND-b; Jackson cited in Adichvili, Jondle & Kowske 2009; Kupper 2007) Contrast with Australian standards Similar approach Value sense of humour Germany, at its core, is probably most like Australia.. [seriousness contrasts with] Australian tendency to lighten a situations mood Summarise ethical differences Germany has little respect for legal codes of ethics Believe ethics should be instilled in human nature morality is not necessarily conducive to business requires a particularistic approach often clouds the ability to accept formal codes of ethics (Palazzo 2002). Further, Germans often view a more legalistic approach to ethics as not being associated with the core values of ethics as it is only... legal compliance instead of ethical behaviour (Palazzo 2002; Adichvili, Jondle & Kowske 2009) Transition: Cultural behaviours are developed over decades as a product of each countrys history and are instilled as norms amongst that countrys residents. In order to identify ethical issues in communication standards we believe we have developed a thorough checklist and guidelines to follow in order to produce an efficient and effective ethical system of standards..


Ethical Monitoring
1. Introduce checklist Read through checklist Establish importance of each point Talk about guidelines for implementation Introduce theory Suggest practical procedures


Transition: The introduction of a universal code with particularistic features is vital to creating a level of standards that is uniform as well as flexible..


A. Restate issue



Summarise Asian ethical standards

Relate theory directly to aim Relate Asian standards to aim/theory


Summarise European ethical standards

Relate theory directly to aim Relate European standards to aim/theory


Provide main focus

Assert final position Strong conclusive statements