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The Ernest A.

“Buddy” Mass Human Relations Conference…
A two-day event dedicated to exploring the differences that divide us and the similarities that build solidarity among brother and sister fire fighters. Attendees will learn from fellow fire fighters and subject-matter experts how to enhance the quality of life for all fire fighters – at the firehouse, on the job and at home.

I n T E R n AT I O n A L A S S O C I AT I O n O F F I R E F I g H T E R S
1750 new York Ave., nW Washington, DC 20006 • www.iaff.org • (202) 737-8484

Dear Brothers and Sisters,
Twenty-five years after Resolution #47 passed at the IAFF 38th Convention to establish the Ernest A. “Buddy” Mass Human Relations Conference, we have come far and yet still have farther to go. Today, the fire service is still struggling to hire women and minorities. And, once in the fire service, these individuals face obstacles that often impede them from reaching their potential through promotions. With growing demands on our personal time by aging parents and child care responsibilities, fire fighters are balancing more at home and work than ever before. And, as locals fight to retain their collective bargaining rights, protect their earned pensions and maintain their staffing numbers, human relations issues have become overshadowed by these other threats. Although social, political and economic climates have changed over the last 25 years, our commitment to human relations remains unwavering. This year, we are introducing a pre-Conference event dedicated to diversity recruitment. Attendees will learn about the benefits of proactively sourcing diverse applicant pools and strategies for implementing a variety of programs aimed at better representing and serving their communities. This Conference offers more than 60 hours of instruction delivered by industry experts, as well as experienced IAFF members, staff, Elected Human Relations Committee members and Partnership Education Program (PEP) instructors. Over two days, attendees can choose an educational experience that meets their specific needs. The Ernest A. “Buddy” Mass Human Relations Conference serves as a forum to learn and network with others who have experienced similar challenges. The 2012 Human Relations Conference includes elections for the 2012-2016 Elected Human Relations Committee. Attendees designated as delegates from their locals and state or provincial associations are invited to elect a slate of members who represent the interests of all fire fighters throughout IAFF’s operations and provide technical assistance to locals experiencing a particular challenge or seeking further training on human relations issues. I encourage you to learn more about the IAFF’s human relations initiatives and the steps you can take to build or improve your own human relations efforts. This Conference is held every two years. Don’t wait to start purposefully building a workforce that embraces and benefits from our differences.

Who Is Ernest A. “Buddy” Mass?
Ernest A. “Buddy” Mass, one of the founders of the Human Relations Committee, devoted himself to improving human relations within the IAFF. He served as president of San Antonio, TX Local 624 and was later elected 11th District Vice President. Until his retirement in 2004, Buddy Mass tirelessly served IAFF members in Texas and Oklahoma for 22 years. He was instrumental in passing the resolution that established the first “Minority Affairs Conference” 24 years ago and went on to serve as the first Chairperson of the IAFF Civil Rights Committee (now known as the Human Relations Committee). The IAFF continues to advance his commitment to equality for all fire fighters through education, research, technical assistance and the biennial Ernest A. “Buddy” Mass Human Relations Conference.

Fraternally,

Harold A. Schaitberger General President

Who Should Attend
The Ernest A. “Buddy” Mass Human Relations Conference isn’t just for members of local human relations committees. The conference offers a wide breadth of workshops on topics that are helpful to affiliate leaders seeking guidance on preventing and handling human relations issues among their membership, members aspiring to improve their conflict resolution skills, and other fire service/EMS representatives who strive to create a harmonious working environment.

Conference Highlights
Meet the Elected Human Relations Committee
Members of the Elected Human Relations Committee will be available to discuss general human relations issues with conference attendees. Sessions will be held after the last breakout each day on:
n

Monday, January 23

n

Tuesday, January 24

More than 30 breakout and Special Interest Sessions focused on a variety of important topics and trends in human relations, including: n Behavioral Health n Mentoring Programs n Challenging Racism and Harrassment n Conflict Resolution n Establishing and Maintaining a Diverse Local n Human Relations Committees n Gay, Lesbian, Bisexual, Transgender Issues n Legal Issues

Human Relations Conference 2012 Agenda at a Glance
Saturday, January 21, 2012
3:00PM-5:00PM Registration for Pre-Conference Event
n Overview of Employment Law (continued

Sunday, January 22, 2012
7:00AM-8:00AM 8:00AM-4:00PM 9:00AM-4:00PM Late Registration for Pre-Conference Event Pre-Conference Event Human Relations Conference Registration

from Session 1) n Principles of Leadership n Recruiting & Retaining Diversity in the Fire Service (continued from Session 1) 4:00PM-5:00PM

• Meet the Elected Human
Relations Committee

• Special Interest Sessions
Tuesday, January 24, 2012
7:00AM-8:00AM 7:30AM-9:30AM 7:30AM-4:30PM Continental Breakfast Elected Human Relations Committee Elections IAFF Exhibit Center

Monday, January 23, 2012
7:30AM-8:30AM 8:00AM-10:00AM

• Continental Breakfast • Late Registration • Opening Session,

2:00PM-4:00PM Breakout Session 5 n Crisis Communication n Effective Leadership: Strength, Purpose, Results n Making it Work: Addressing Work/Family Issues n Mediation in the Workplace n Recruiting First-Generation Americans to the Fire Service: Expanding Diversity through Deliberate and Culturally Relevant Outreach n Supporting LGBT Members in the Workplace n War Veterans and Firefighters: Tool Boxes for Traumatic Stress, Depression and Suicide 6:00PM-8:00PM General President’s Reception

Harold A. Schaitberger, IAFF General President • Call for Elected Human Relations Committee Nominations

10:00AM-10:30AM Break 10:30AM-12:30PM Breakout Session 1 n Confronting Homophobia and Transphobia in the Fire Service n Dimensions of Leadership n Diversity is Not Black and White (continued in Session 2) n If Diversity = Problems, What is the Solution? (continued in Session 2) n Local Human Relations Committees: Getting Started n Overview of Employment Law (continued in Session 2) n Recruiting & Retaining Diversity in the Fire Service (continued in Session 2) n Rethinking Recruitment: Creating a Fire Camp for Your Department 12:30PM-2:00PM Lunch

8:00AM-10:00AM Breakout Session 3 n Challenging Racism and Sexism in the Fire Service (continued in Session 4) n Diversity in the Workplace - Is It Important? n Implementing a Behavioral Health Program n Living an Intentional Life in the Fire Service (continued in Session 4) n Respectful Communication Reduces Barriers n Title VII Employment Issues in the Fire Service n We Need to Make Them More Like Us: Managing Generational Differences in the Firehouse 10:00AM-10:30AM Break 10:30AM-12:30PM Breakout Session 4 n Advanced Leadership: Conflict Resolution n Canadian Update: Human Relations Law n Challenging Racism and Sexism in the Fire Service (continued from Session 3) n Dealing with Difficult People n Effective Communication Across Cultural and Language Differences: Meeting the Challenges of Community Relations n LGBT Union Inclusive Contract Training n Living an Intentional Life in the Fire Service (continued from Session 3) n Taking the Stigma out of Suicide 12:30PM-2:00PM

NEW! Pre-Conference Event
Diversity Recruitment: Attracting Women and Minorities to the Fire Service Sunday, January 22 (8:00AM – 4:00PM) ($50.00) The U.S. and Canada are tremendously diverse. So why is hiring a diverse workforce such a challenge? While fire fighters must collaborate with management to launch a formal diversity recruitment effort, locals can undertake informal initiatives to increase their pool of diverse candidates and new hires. This day-long workshop will explore the definition of a “diverse workforce,” strategies for broadening the number of women and minorities in the fire service and benchmarks to recognize when a department has truly achieved a diverse workforce. Learn from specialists in diversity recruitment and fire fighters who have implemented diversity programs with proven success. Their expertise, tools and strategies will benefit attendees from small and large locals, alike.

2:00PM-4:00PM Breakout Session 2 n Diversity is Not Black and White (continued from Session 1) n Gender Transition in the Fire Service n Generational Differences n If Diversity = Problems, What is the Solution? (continued from Session 1) n Local Human Relations Committees: Next Steps

Special Interest Sessions:
Following Breakout Session 2 on Monday, Special Interest Sessions will provide a formal networking opportunity in which IAFF leaders and other fire service/EMS representatives can learn from others who have similar experiences and solutions for human relations issues affecting IAFF members. Participants will be able to choose from several topics that will be announced at the conference.

• Lunch • Announcement of Newly

Elected Human Relations Committee Members

Elected Human Relations Committee Elections
Elections for 2012 – 2016 Elected Human Relations Committee (EHRC) will be held during the Human Relations Conference. Delegate information will be mailed to registered locals and state or provincial associations prior to the Conference. Nominations for Committee members will be accepted on Monday, January 23, 2012 and elections will be held on Tuesday, January 24, 2012.

Breakout Sessions
Selecting a Breakout Session
Please choose breakout sessions from the list below to cover the five session time slots as shown on the agenda. List your selections on the registration form provided on the brochure. Please note that two-hour breakout sessions cover one session time slot and four-hour breakout sessions cover two time slots. Registration is made on a first-come basis and space is limited. Please provide two alternate breakout session selections on your registration form. Monday, January 23 — Session 1 (10:30AM-12:30PM) Session 2 (2:00PM-4:00PM) Tuesday, January 24 — Session 3 (8:00AM-10:00AM) Session 4 (10:30AM-12:30PM) Session 5 (2:00PM-4:00PM)

cultural differences. By communicating effectively with all segments of a community’s population, promotion of educational and fire prevention efforts become more effective. Public safety is jeopardized if the fire service is unable to communicate effectively with populations who do not speak English, are distrustful of anyone in a uniform, or have cultural traditions that might contribute to fire hazards. Recruiting & Retaining Diversity in the Fire Service (4 hours — Sessions 1-2) Diversity and inclusion are not about numbers. As long as numbers are the focus, we’re doomed to repeat history. Diversity is the SOLUTION to building relationships, and safely and effectively serving multicultural communities. This presentation introduces the four M’s recruiting and retaining diversity framework. It has been taught to 110 departments in the U.S. and Canada. Participants complete a department report card, engage in courageous conversations, discuss best practices and identify a SMART Goal to improve their department’s diversity and inclusion. Recruiting First-Generation Americans to the Fire Service: Expanding Diversity through Deliberate and Culturally Relevant Outreach (2 hours – Session 5) For certain populations, the fire service is a calling and an obvious professional and life choice. Others may never have considered this an option and may know little about the profession. As communities across our countries experience increased diversity, it is increasingly important for the fire service to be able to recruit effectively among these populations. This workshop will examine the challenges, present strategies for culturally-relevant outreach, and address the cultural differences affecting fire department living arrangements for these populations. Rethinking Recruitment: Creating a Fire Camp for Your Department (2 hours – Session 1) Fire fighting has a reputation for being a “man’s job.” Yet female fire fighters know first-hand that working in the fire service can provide a personally and professionally rewarding career. Several departments throughout the United States and Canada have successfully introduced young women to a career in fire fighting by inviting them to participate in an experiential camp. Learn how to combine experience, mentoring, recruiting and community outreach to showcase fire fighting as a desirable career path for women.

Conflict Resolution
Dealing with Difficult People (2 hours – Session 4) Learn more effective strategies for relating to different types of difficult work styles—both management and co-worker styles. This workshop reviews components of interpersonal communication including attending skills, responding skills and assertive responses, as well as an assessment of the participant’s conflict management style. In addition, specific guidelines for dealing with emotional situations will be presented. Applications of these skills and techniques to specific situations generated by the participants will be discussed and questions addressed. If Diversity = Problems, What is the Solution? (4 hours – Sessions 1-2) Some would say one definition of diversity is, “problems.” Our differences do cause conflicts and problems when they are not understood and managed effectively. This workshop will take a conflict resolution approach to the management of diversity in the workplace. This session will consider diversity in all its forms and emphasize practical tools to assist in resolving the most challenging problems. Diversity does not have to be a problem; it can be a source of strength in your department. Mediation in the Workplace (2 hours – Session 5) Dealing effectively with conflict in the workplace has become a critical function for organizations. Employers and employees are increasingly turning towards mediation to avoid costly and time-consuming litigation. Mediation has successfully applied to workplace disputes, including grievances, EEO complaints, superior/subordinate problems, and peer conflicts. This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication will be covered. The course will not include substantive or statutory issues. Respectful Communication Reduces Barriers (2 hours – Session 3) Positive communication can result in less frustration for both parties involved. Explore how verbal and non-verbal communication influence how others perceive us and cloud the message we are trying to deliver. Attendees will learn how peaceful and respectful communication can lead to improved relationships with others who are from different generations and geographic areas, as well as with those who hold radically different views from our own.

departments throughout North America. Each generation brings its own individual values and behaviors and these values and behaviors can be the source of conflict in the workplace. This workshop will examine each of the four generations in a fun, humorous way providing a better understanding of generational behavior, the value that each generation brings to the workplace, why conflict exists among them and identifying communications styles that work for each. We Need to Make Them More Like Us: Managing Generational Differences in the Firehouse (2 hours – Session 3) Changes in expectations as well as rapid advances in technology provide both opportunities and dangers for the modern fire service. Learn about the specific problems facing fire service members: conflicting values between younger and older fire fighters, difficulties in getting all members to participate, inappropriate use of social media, and the changes to fire service culture happening as a result. The session will give participants clear tools for developing the best, more cohesive workforce among the diverse members it includes.

Diversity
Diversity in the Workplace — Is It Important? (2 hours – Session 3) “Embrace diversity.” We hear this often, but how many people fully understand what diversity encompasses? The process of acknowledging our differences often causes anxiety, uncertainty, and even resentment. Diversity touches our daily operations: communication, recruitment, retention and promotion. While identifying how we differ is easy, learning how to accept, appreciate, and negotiate obstacles rarely is. This workshop offers a practical discussion on the benefits and difficulties of working within a diverse fire department and community. Diversity is Not Black and White (4 hours – Sessions 1-2) Attitudes, beliefs and stereotypes about people who are different from us sometimes can be counterproductive. The way we perceive others is based on our own culture and values. Having an awareness of human differences that may affect our relationships is what will make our organizations more productive. The goal of this workshop is to improve each participant’s ability to work successfully with anyone, regardless of background, job status or any other difference, by developing respectful workplace self-management skills. Effective Communication Across Cultural and Language Differences: Meeting the Challenges of Community Relations (2 hours – Session 4) As increasingly diverse immigrant populations settle in our communities, fire fighters must contend with the challenges of communicating across language and

Human Relations
Challenging Racism and Sexism in the Fire Service (4 hours – Sessions 3-4) Racism and sexism have predictable consequences: female and fire fighters of color feel isolated and unsupported while white, male fire fighters feel threatened. The result: no fire fighter performs her or his best. This interactive workshop examines the daily realities of racism and sexism and their impact: how sexism and racism appear in recruiting, in the station, and at the scene; how they affect customer service; and how confronting these issues help fire fighters become role models for their communities. Crisis Communication (2 hours – Session 5) As a part of good management practice, every local should have a plan in place on how to address a crisis. Crisis communication can range from public relations issues to a catastrophic event. In this workshop you will address the need for a crisis communication plan as well as best practices, including how to anticipate potential problem areas, identify solutions and be prepared to move rapidly in order to minimize confusion and anxiety.

Cross-Generational Dynamics
Generational Differences (2 hours – Session 2) Currently, there are as many as four generations employed and working side by side in fire

Local Human Relations Committees: Getting Started (2 hours – Session 1) The IAFF recommends that every local affiliate establish a human relations committee. It can assist locals in resolving conflict, sorting through the opportunities and challenges that diversity presents and developing a proactive strategy for change. In this session, you will explore strategies for developing your own committee. You will learn how to assess membership needs, develop long-term strategic plans, report your progress and devise strategies to fund your activities. Finally, you will study team-building methods and develop strategies to ensure productivity. Local Human Relations Committees: Next Steps (2 hours – Session 2) Once you have developed your committee, you are ready for action. In this workshop, you will learn how to assess membership needs, develop and carry out long-term strategic plans, report progress to key stakeholders, and devise strategies to fund your committee’s activities. In addition, you will explore strategies for forming a cohesive team among committee members and learn how to keep them productive and energized.

Legal Issues
Canadian Update: Human Relations Law (2 hours – Session 4) Recent legislative changes and legal rulings on mandatory retirement age for fire fighters will be examined. This workshop will focus on how these and other human rights rulings are impacting the fire service on federal, provincial and local levels. Overview of Employment Law (4 hours – Sessions 1-2) This workshop will provide you with an overview of the employment laws that affect fire fighters and emergency workers. You will learn how the courts define harassment and discrimination in the workplace and how to respond to members who believe their rights have been violated. This workshop will help you better serve the needs of your membership. Title VII Employment Issues in the Fire Service (2 hours – Session 3) This workshop will use pertinent examples and/or case studies regarding potential sex, race, age, disability, and other discrimination claims within the fire service, with a focus on promotions, fitness for duty exams, and station facilities. The discussion will include best practices, a survey of the basic elements of Title VII lawsuits, local officer responsibilities and duty of fair representation issues, EEO claims and procedures, and other relevant legal considerations.

support these members need and education strategies that can mitigate homophobia and misunderstanding among the greater membership. Participants will discuss strategies for opening a dialogue about coming out, educating members and taking action to prevent incidents of hazing, harassment, and ridicule.

Work/Life Balance
Implementing a Behavioral Health Program (2 hours – Session 3) The fire service has traditionally recognized the need for medical and physical fitness. However, the need to develop and implement a behavioral health program is also being recognized as an important function within the fire service. This workshop will address the importance of developing and implementing a behavioral health program, as well as understanding and minimizing the barriers and stigmas often associated with seeking assistance. In addition, workshop participants will learn how to identify and navigate their way through the process and how to effectively utilize all stakeholders in order to develop a program that will fit the needs of their department. Living an Intentional Life in the Fire Service (4 hours – Sessions 3-4 ) Take charge of your personal and professional life. Why stay stuck in one place, thinking of reasons why things don’t seem to happen, when a positive attitude and outlook on life can lead to strength and motivation with the confidence to keep moving forward? Discussion and group exercises will address setting SMART goals, pushing your comfort zone, utilizing positive habits to turn negative behavior around, understanding the importance of right/left brain thinking and setting expectations for a successful mentoring program. Making it Work: Addressing Work/Family Issues (2 hours – Session 5) When it comes to daily life—children, spouse, parents, job, house, car and everything else—challenges arise and responsibilities overlap. This workshop provides IAFF leaders with the tools to assist members in working out the issues between work and family—through a collective bargaining agreement, advocacy, or labor-management relations. Real life scenarios on maternity leave, parental care, pregnancy policy, childcare and other issues facing fire fighters will be explored. Taking the Stigma out of Suicide (2 hours – Session 4) Suicide has a strong stigma attached to it, especially among fire fighters who are admired for their courage and strength. Yet the recent increase in suicides among fire fighters proves that we cannot afford to avoid the topic. This workshop will highlight behaviors indicative of warning signs including addiction, depression, anxiety and PTSD, and present strategies for protecting our own by implementing new programs to address suicide prevention. War Veterans and Firefighters: Tool Boxes for Traumatic Stress, Depression and Suicide (2 hours – Session 5) As combat veterans return home with traumatic stress and depression, the suicide rate among this population is growing annually. With many returning Veterans seeking employment in public safety, the fire service needs to be prepared to aid these fire fighters and public safety officers with support services and mental health networks. This workshop will address parallels between Vets and fire fighters, as well as the need for departmental, peer and mental health support systems and steps locals can take to develop their own support programs.

Leadership Series
#1 Dimensions of Leadership (2 hours – Session 1) This is the first of the Leadership workshop series, this workshop is designed to assist participants in better understanding their leadership qualities. During the program, you will complete a Dimensions of Leadership Profile to discover your leadership characteristics. You will learn how to capitalize on your strengths and use them in bargaining, team building or command situations. In addition, you will learn how to encourage other potential leaders within your local to contribute when a combination of skills are needed to complement your own. #2 Principles of Leadership (2 hours – Session 2) This is the second in the Leadership series, and this workshop builds on the Dimensions of Leadership content by addressing leadership theory and application in day-to-day practical situations. You will address the concepts of leadership principles, micromanagement, change, leadership perspective, and labor/management synergy using examples from corporate America. Dimensions of Leadership workshop is prerequisite for this workshop. #3 Advanced Leadership: Conflict Resolution (2 hours – Session 4) The third in the series of Leadership workshops, this workshop will teach you how to become more effective in resolving conflicts. In this workshop, you will complete a profile that will allow you to see how others may perceive you during a conflict or disagreement. You will then move through a series of steps that will take you from judging others to valuing those who have differing opinions. Dimensions of Leadership and Principles of Leadership are pre-requisites for this workshop. #4 Effective Leadership: Strength, Purpose, Results (2 hours – Session 5) This workshop is the fourth in the Leadership series. Participants will build on leadership fundamentals learned in the previous three workshops. This workshop will address the various circumstances affiliate leaders are faced with and the dynamics of the leadership relationship as situations, environments or contexts change. Participants will also focus on the importance of communication between leader and follower, particularly in extreme situations.

Lesbian/Gay/Bisexual/Transgender
Confronting Homophobia and Transphobia in the Fire Service (2 hours – Session 1) Why are many firefighters - who willingly enter burning buildings - afraid to even talk about homophobia? How do homophobia and transphobia show up in recruiting, in the station and on the fire ground? How do they affect customer service? How does homophobia enforce sexism? Homophobia is used to discredit women in the fire service and discourages male responders from showing compassion or dealing with their emotions. This workshop offers concepts and skills to challenge this form of bigotry. Gender Transition in the Fire Service (2 hours – Session 2) There are many misconceptions about transgender individuals. This workshop will define terms such as gender identity, gender expression, transsexual and intersex, and take the mystery out of this sensitive topic. The presentation will focus on aspects that are relevant to the fire service, using the experience of a transgender fire fighter as an example. Tools for managing gender transition will be included. Ample time will be allowed for questions to be answered. LGBT Union Inclusive Contract Training (2 hours – Session 4) Affiliate leaders have the power to ensure their contracts treat and protect all their members equally. To be fully inclusive of a local’s lesbian, gay, bisexual and transgender (LGBT) members, contracts can include specific language addressing domestic partner or designated beneficiary benefits, FMLA clauses, and inclusive sick and bereavement leave, among others. This workshop will present examples of effective language, as well as strategies and tactics to use in negotiating equal benefits and protections for LGBT employees. Supporting LGBT Members in the Workplace (2 hours – Session 5) Unique challenges can arise when a lesbian, gay, bisexual or transgender (LGBT) member makes the bold move of “coming out” to co-workers and the union. This workshop will explore why it matters for LGBT members to be “out” at work, discuss the

REgIstRAtIon Information
InstRUCtIons:
The Ernest A. “Buddy” Mass Human Relations (HR) Conference and the Affiliate Leadership Training Summit (ALTS) will be held back-to-back at the Buena Vista Palace Hotel. IAFF Members can register for: n The Human Relations Conference (January 23-24, 2012) at $375 per person. Optional pre-conference event: Diversity Recruitment: Attracting Women and Minorities to the Fire Service (January 22 add $50); OR n The Human Relations Conference and ALTS combined (January 23-26, 2012) at a discounted rate of $700 (Save $100). *PLEASE NOTE: To register for both conferences and receive the discount, you must complete and mail or fax both conference registration forms with one payment of $700. Mail to: IAFF Attn: Department of Education 1750 New York Avenue, NW Washington, DC 20006 Or send via fax to (202) 737-8418 You must obtain approval from your affiliate president to attend this event. Three ways to register:
n Online: www.iaff.org/hr/conference (Visa or MasterCard only) n Fax: (202) 737-8418, Attn: Education Department n Mail: Send the registration form with payment to: IAFF, Attn:

FIREPAC Contribution:
FIREPAC contributions made before January 1, 2012 will be applied to the member’s 2011 contribution totals. IAFF members can make a FIREPAC contribution and register for the Ernest A. “Buddy” Mass Human Relations Conference in one step. This FIREPAC option is available only to IAFF members. United States federal election law prohibits the solicitation of non-IAFF members. U.S. IAFF members selecting the FIREPAC option must submit their own personal checks or use their own personal credit cards and are prohibited under federal election law from seeking reimbursement for their contributions. Federal election law prohibits FIREPAC from accepting union or corporate money. One person cannot write a personal check or use a personal credit card to cover multiple registrants contributing to FIREPAC. Canadian IAFF members selecting the FIREPAC option may submit a check or money order. Please note that contributions to FIREPAC are not tax deductible. Previous FIREPAC contributions and monthly deductions cannot be applied toward registration. There are three options for making FIREPAC contributions: 1. FIREPAC Chairman’s Council — Register for both Ernest A. “Buddy” Mass Human Relations Conference and Affiliate Leadership Training Summit (ALTS) IAFF members making a personal, voluntary contribution of $750 or more to FIREPAC will be enrolled in the FIREPAC Chairman’s Council, be registered for the Human Relations Conference and ALTS and can attend one pre-conference event. Registrants using the FIREPAC option will receive a Chairman’s Council pin and recognition in the International Fire Fighter. Registration may be submitted online, by mail or fax. 2. FIREPAC Leadership Trust — Registration for Ernest A. “Buddy” Mass Human Relations Conference IAFF members making personal, voluntary contribution of $500 or more to FIREPAC will be enrolled in the FIREPAC Leadership Trust, be registered for the Human Relations Conference and can attend the Human Relations pre-conference event. Registrants using the FIREPAC option will receive a Leadership Trust pin and recognition in the International Fire Fighter. Registration may be submitted online, by mail or fax. 3. FIREPAC Founder’s Circle — Registration for Ernest A. “Buddy” Mass Human Relations Conference IAFF members who make a contribution of $375 or more to FIREPAC will join the FIREPAC Founder’s Circle and be registered for the Human Relations Conference. Registrants using the FIREPAC option will receive a Founder’s Circle pin and recognition in the International Fire Fighter. Registration may be submitted online, by mail or fax. PLEASE NOTE: NO FIREPAC DONATIONS CAN BE MADE BY CREDIT CARD IF YOU ARE AN IAFF MEMBER IN CANADA. *PLEASE NOTE: Customers who purchase domestic economy class tickets will be charged for checked baggage. Please check with the specific carrier for their check baggage rates. The carry-on policy of one personal item (such as a purse or laptop bag) plus one bag remains. Rental Cars Hertz and Avis are the official rental car companies of the 2012 Human Relations Conference. Contact Avis at (800) 331-1600 and provide the discount code B136001 or Hertz at (800) 654-2240 and provide convention number 047X0006.

(Visa or MasterCard only)

Education Department, 1750 New York Avenue, NW, Washington DC 20006 If mailing or faxing a registration form, make sure to provide an e-mail address for receiving your registration confirmation. Participants who choose the fax or mail option must complete the registration form and have their local president sign it. A separate registration form must be completed for each participant. Once registered, the IAFF will send you a confirmation letter and your workshop schedule. You may cancel your registration until January 6, 2012, for a full refund. Requests must be made in writing and sent to: IAFF, Attn: Education Department, 1750 New York Avenue, NW, Washington, DC 20006 or sent via fax to (202) 737-8418.

HotEl And tRAvEl Information
The Buena Vista Palace Hotel 1900 Buena Vista Drive Lake Buena Vista, FL 32830 • (866) 397-6516 The Buena Vista Palace Hotel is the headquarters for the Human Relations Conference. The hotel is conveniently located across the street from Downtown Disney and 20 minutes from downtown Orlando and Orlando International Airport (MCO). Flights The IAFF has arranged discounts with the following airlines: American Airlines — call (800) 433-1790 or book your tickets online at www.aa.com and provide the discount code number 5312AV; United Airlines — call (800) 521-4041 or book online at www.united.com and provide the discount code number 589FI; Air Canada – book tickets online at www.aircanada.com and provide the discount code number QCJ23AA1.

REgIstRAtIon FoRm
Title: q Mr. q Mrs. q Ms. q Dr. q Other ________________________ IAFF Membership Number: ____________________________________ E–mail Address: ______________________________________________ First Name: __________________________________________________ Last Name: __________________________________________________ Preferred Name for Badge: ____________________________________ Street Address: ______________________________________________ City:________________ State/Province: ______ Zip ________________ Country:________________ Phone Number: (___) ________________ My current affiliate office is: q President q Vice President q Secretary–Treasurer q Secretary q Treasurer q Executive Board Member q Steward q Human Relations Committee q none

CLASS SELECTION:
From the list of sessions provided, choose five workshops to attend. Write the name of each workshop on the lines below. (note: Space is limited and sessions will be filled on a first-come basis. If you do not complete this section, you will be randomly assigned to available sessions.) Class Choices: 1. __________________________________________________________ 2. __________________________________________________________ 3. __________________________________________________________ 4. __________________________________________________________ 5. __________________________________________________________ Alternate Choices: 1. __________________________________________________________ 2. __________________________________________________________

q Other_________________________________________ APPROVAL : Local Number: ________ Local Name: __________________________ President’s Signature: ________________________________________

PAYMENT INFORMATION—Please choose one of the five payment options for registration and check the appropriate boxes within your selected method of
payment. The FIREPAC option is available only to IAFF members. United States federal election law prohibits the solicitation of non-IAFF members. United States IAFF members selecting the FIREPAC option must submit their own personal check or use their own personal credit card and are prohibited under federal election law from seeking reimbursement for their contribution. Federal election law prohibits FIREPAC from accepting union or corporate money. One person cannot write a personal check or use a personal credit card to cover multiple registrants contributing to FIREPAC. Canadian IAFF members selecting the FIREPAC option may submit a check or money order. Please note that contributions to FIREPAC are not tax deductible. Previous FIREPAC contributions and monthly deductions cannot be applied toward registration.

FIREPAC Options:
Option 1*: q FIREPAC Chairman’s Council — Human Relations Conference and Affiliate Leadership Training Summit (ALTS) Registration ($750) Check ONE optional event you will attend: q Diversity Recruitment Programs – 1/22/12 q Fire Ops 101 (Train-the-Trainer) – 1/24/12 q New Leadership Seminar – 1/24/12 Option 2: q FIREPAC Leadership Trust — Human Relations Conference Registration ($500)
q Check if attending an optional event: Diversity Recruitment — 1/22/12

NON-FIREPAC Options:
Option 4*: q Human Relations Conference and Affiliate Leadership Training Summit (ALTS) Registration $700 Check if attending an optional event(s):
q Diversity Recruitment – 1/22/12 (add $50) q Fire Ops 101 (Train-the-Trainer) – 1/24/12 (add $50) q New Leadership Seminar – 1/24/12 (add $50)

Option 5:
q Human Relations Conference Registration $375 q Check if attending an optional event: Diversity Recruitment — 1/22/12 (add $50)

Option 3:
q FIREPAC Founder’s Circle — Human Relations Conference Registration ($375) q Check if attending an optional event: Diversity Recruitment — 1/22/12 (add $50)

Payment for Non-FIREPAC Options:
q Check or Money Order: Made payable to IAFF q Personal or Corporate Credit Card: q Visa q MasterCard

Payment for FIREPAC Options:
q Check or Money Order — U.S. Members: Make your check payable to IAFF

FIREPAC
q Check or Money Order — Canadian Members: Make your check payable to

IAFF FIREPAC Canada
q Personal Credit Card (U.S. members only) q Visa q MasterCard

* When registering for both the Human Relations Conference and ALTS you must mail or fax both registration forms with one payment of $700. You cannot register online for both events. For questions regarding registration, contact the IAFF Department of Educationat (202) 824–1533.

If paying by credit card, please complete the information below:
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Human Relations
C O N F E R E N C E
January 22-24, 2012 The Buena Vista Palace Hotel
1900 Buena Vista Drive, Lake Buena Vista, FL 32830 Phone: (866) 397-6516

ERnEST A. “BUDDY” MASS

WWW.IAFF.ORG/HR/CONFERENCE