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Commences: 19th September 2012

Apply by 3 August 2012 to SAVE 200 / US$320



World leading career development for tomorrows professional managers of port and harbour facilities
SAVE up to 40% and improve performance with cost-effective tailored in-company courses for groups call +44 (0)20 7017 4455 or email


Course Programme
1 2 3 4 5 6 7 8 Introduction to Port Management People Management Commercial Management Marketing and Business Development Finance, Accounting and Budgeting Port Design and Engineering Port Project Management: Principles and Techniques Port Environmental Management and Environmental Stakeholder Relations 9 Ensuring a Safe and Secure Port 10 Managing Marine Operations and Conservancy 11 Case Study: Development Project

Captain Gordon Dickins MNI School of Maritime Operations and Logistics Retired Harbour Master, Port of London Authority, UK "The course gave me lots of insight into my job and studying at my own pace was wonderful"
(Ismaila Badjie, Maersk)

"This course has proved invaluable in collating vast quantities of knowledge into an easy to digest synopsis of the port industry and its management"
(Ross McKissock, Forth Ports)

Port authority employees and operators needing detailed or updated knowledge Freight, cargo and intermodal logistics service providers, stevedores, forwarders and operators New starters, recent recruits and graduates Port and maritime authority personnel, management, regulators and consultants Experts working on a temporary basis in the industry Related professionals in insurance, law, finance, planning and government Specialists needing a wider understanding Management trainees in the port industry Professionals working alongside the industry Seafarers preparing for a career in port management


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Employees moving into a new area of specialisation

Continuing Professional Development: Supported and Approved by:

Affliliated Partners:

Enquiries tel: +1 (646) 957 8929

+44 (0)20 3377 3622

This brochure has been produced using environmentally friendly paper sourced from sustainable forests and is chlorine free

Dear Colleague,
The ports sector has changed radically over both the long and short term but ports continue to play a vital role in the efficiency of world trade and the movement of goods and people locally, regionally and globally. A port manager is kept busy having to cope with challenges from world-wide economic effects and the changes in what was rapidly increasing trade demands, addressing ever growing ship sizes and changes in market structures; managing increased private sector involvement with terminal concessions and more competition. A good education has never been more important for a port professional. The role of port managers and their teams in the delivery of an efficient landlord port operation now and into the future is vital for ensuring that imports and exports are handled efficiently and cost effectively. This specially developed course from the School of Maritime Operations and Logistics at North West Kent College has been providing the underpinning knowledge to enable port authority professionals to meet industry requirements for the last 14 years. Todays port managers are responsible as landlords for providing and managing many port services. This includes the safe movement and berthing of vessels, as well as providing quay and land facilities for cargo terminal operations, managing the port real estate and marine environment, whilst ensuring safety and boundary security are maintained. Further services also include working with partners to ensure hinterland transport connections are efficient, liaising with third parties such as terminal and shipping line customers, developing the port estate to reflect customer requirements, attracting new terminal business, working with terminals to attract new cargo business and general management functions. All these activities ensure that port management is a varied, interesting and challenging occupation, which benefits from a thorough education as delivered by this Diploma in Port Management. The course is delivered by part-time distance learning over 12 months and gives you the flexibility to study whilst still in employment. It's structured around the themes of the role of ports within international trade, shipping and logistics, managing harbour operations, managing port property, managing terminal operators, and related management knowledge and skills, before culminating in a case study which draws the various elements of the course together. The Diploma in Port Management has been developed for the professional port managers of today and is supported by: The International Association of Ports and Harbours International Harbour Masters Association UK Harbour Masters Association The Marine Society The Institute of Chartered Shipbrokers

This Diploma equips you with a level of knowledge that will benefit yourself and your employer. Please have a look at the module details to see how the course could enhance your port management professionalism. I look forward to receiving your application to enrol.

Enrol for has over 1600the course that wellbeen studied by individuals as as being
Captain Gordon Dickins MNI Course Director School of Maritime Operations and Logistics Retired Harbour Master, Port of London Authority, UK

used by numerous port companies as part of their training programmes


Increasingly, we all face more pressures in our business lives. Finding the time to attend courses of any kind can be very difficult and well meant plans are often put aside indefinitely. Distance learning is the solution to your training needs. You can enjoy the full benefits of studying, whilst still in employment using this freedom and flexibility to your advantage.

Aberdeen Harbour Board Abu Dhabi Oil Refining Company Abu Dhabi Port Company (ADPC) Aden Gulf Marine Company Ltd Alexandria International Container Terminal APL Co. APM Terminals Arcelormittal Point Lisas Ltd Arser Machinery Servicing S.A. Associated British Ports Atlantic LNG Company Trinidad Baltic Marine Consult GmbH Barbados Port Inc Belfast Commissioners Belgo - Iberian Maritime NV Booz & Company Bristol Port Company British Waterways BW Gas ASA CDN - Porto de Nacala Chevron Texaco Citibank Espaa CONGO D R Credit Lyonnais Cromarty Firth Port Authority DEME N.V. DFDS Tor Line Ltd DP World Drake International Dublin Port Company European Project Consulting Finnlines Germany Five Star Logistics Ltd Fleet Management Ltd Forth Ports Freeport of Riga Authority Grain Bulk Handlers Ltd Grenada Ports Authority Gulftainer Company Limited Halcrow Group Ltd Hazira Port Private Limited Humber Sea Terminal Ltd International Container Terminal Services Inc Irish Ferries ISEMAR Jersey Harbours Joint Maritime Labour Industrial Council JSC "Belarusian Potash Company" Kuwait Ports Authority M/S L&T Ltd Maersk Malta Maritime Authority Marshall Islands Port Authority Mediterranean Shipping Company S.A. Mersey Docks and Harbour Company Ministry of Defence Saudi Armed Forces Project Monserrat Port Authority MPM Shipyards Mundra Port & Special Economic Zone Myanmar International Terminals Thilana Ltd Namibia Ports Authority National Gas Company of Trinidad and Tobago Neptune Associated Ship Management Nevis Air and Sea Ports Authority Nikolayev Sea Commercial Port Norfolkline Northtugl Limited NYK Group Europe Ltd Ocean China International Ltd Oman Terminal Towage Company Osaka University Oslo Port Authority P&O Princess Cruises Parsons Brinckerhoff PD Ports Petkim Petrochemicals Holding AS Piraeus Port Authority Port Authority Baleares Port Authority of Trinidad and Tobago Port of Boston Port of Cork Company Port of Illichivsk Port of Koper Port of London Authority Port of Luanda, Angola Port of Maputo Port of Tyne Port Taranaki Ltd Port Waratah Coal Services Poti Sea Port Corp Portia Management Services Ltd Portland Port Ltd Poti Sea Port Corp. Purfleet Thames Terminal Ltd Qatar General Petroleum Corp. Royal Haskoning Saint Lucia Air and Sea Ports Authority Salalah Port Services Samoa Ports Authority Saudi Arabian Texaco Inc Scott Wilson Ltd Shell International Trading & Shipping Co. Ltd Shenzyen Dovechem Terminal Ltd Southampton Container Terminals Ltd Sri Lanka Ports Authority Stenaline Stolt Nielsen Transportation Group B.V. Suez Canal Container Terminal Sydney Ports Corporation Takreer Thamesport Ltd Tilbury Container Services Ltd Transnet National Ports Authority TT Line UK Ministry of Defence United Arab Shipping Company Valletta Gateway Terminals Vela International Marine Ltd Volos Port Organisation S.A. Wallenius Wilhemsen Lines Wijsmuller Marine Ltd Wilson Sons Group, Portugal Zodiac Maritime Agencies UK

IBC Academy and their sister division Lloyd's Maritime Academy, have over 14 years experience delivering distance learning courses to the shipping, energy and logistics industries. The courses are delivered online and you can also opt to have hard copy modules as well, enabling access to the material wherever you are in the world. You can set the pace at which you learn applying the knowledge, skills and expertise gained from the course modules to your work straight away. If your circumstances or contact details change, all you need to do is inform us - the advantages of distance learning are still all yours.

Tel: +44 (0)20 3377 3622/ +1 (646) 957 8929

Module 1 Introduction to Port Management
Introduction to ports and port development Ports personnel, roles and functions Key stakeholders Port and terminal operations Types of ports - Operating models - Ports vs. terminals - Vessels, cargoes and terminal types Port ownership and administration Port and cargo movement Intermodal/hinterland transport Competition and other challenges facing the industry - Working with customers to improve your service Port business performance management - Port performance and productivity Measuring port productivity Benchmarking Quality assurance

This course can be delivered directly to your company or organisation by distance learning or instructor led workshops whilst including a range of additional benefits to meet your specific business objectives: Customised delivery - additional company focused content, case studies and examples Blended learning - incorporating workshops, online tutoring, additional assessment and skills training Flexibility - scheduled to suit your requirements Support - dedicated staff providing required progress reporting To find out more about the benefits of Corporate Training and how distance learning can be a cost-effective means of achieving your training goals, telephone +44 (0)20 7017 4455 or email

Module 4 Marketing and Business Development

Competition - The competitive landscape - Competition law - Understanding your competitor's strengths and weaknesses - Gaining competitive advantage Marketing and sales - The role of marketing and marketing concepts - Marketing research - Customer focus and effective marketing - Selecting the marketing medium - Public relations Business development - Negotiating and closing contracts

Module 2 People Management

Managing people, skills and performance Leadership skills and practice Policies, procedures and guidelines - Job descriptions - Terms and conditions of employment - Permits to work - Disciplinary and grievance procedures Recruitment policy and selection Training and development Planning, allocating and evaluating work Developing teams to improve Relationships Performance management and appraisal systems Maintaining and enhancing performance Managing conflict Communication skills Motivating your staff

Module 5 Finance, Accounting and Budgeting

Accounting methods Management accounts, profit and loss accounts and the balance sheet Budgeting, budgetary control and forecasting Working capital control and cash flow Costing - Methods of costing, break even, marginal costing Capital project appraisals - Return on investment - Payback period - Discounted cash flow Key financial performance indicators Internal controls and auditors

new I learnt Port and different aspects of Management and interacted with people from all over the world
(George Moyse, Port of Tyne)

course is great, Thefrom day one as it was useful I could use my knowledge gained from various modules, whilst doing the course. This helped me to tackle day to day problems and deal with other departments of our company
(Capt Puneet Sharma, Qatar Petroleum)

Module 3 Commercial Management

Port economics - Fundamental principles and macroeconomics - The market Strategic analysis Demand/supply and different categories of ports Market sectors Forecasting demand and capacity Industry structure - Contracts and terminal concessions - Cost, revenue and profitability Terminal derived revenue Port charges Tariffs Customer focus - Establishing customers requirements

Module 6 Port Design and Engineering

Port planning - Port demand - Master planning - Feasibility studies - Infrastructure development and re-engineering - Minimising environmental impact

UKHMA, IHMA and IAPH members are entitled to a 15% discount on their course fees.


Port design - Approaches - Quays - Estate Port engineering - Maintenance strategies Planning maintenance Condition based maintenance Automated plant - Design of basic maintenance systems Asset registers Incorporating statutory requirements - Integrating maintenance systems with the overall design of the port - Plant specification and procurement Stakeholder relations - Identifying stakeholders - Understanding stakeholders concerns - Communicating with stakeholders

Module 11 Case Study: Development Project

This module is presented as a case study and brings together the earlier modules in an interactive study for developing a port. Information is provided about a port which requires investment, with potential scenarios including the purchase of the entire port estate by an investor, a management buy-out, existing owners raising development funding or the introduction of private sector terminal operators. Participants follow one of these development routes, and produce their recommendations for the port. The module assists participants to: Understand the commercial operation of a port Develop the feeling of running a port as a business Appreciate the importance of port infrastructure in terms of facilities and equipment Acquire an understanding of human resource management Consider environmental and social issues Understand marketing, pricing and competition Produce a business plan Develop arguments and skills of negotiation Comprehend the methodology of selling/acquiring/reforming a port

Module 9 Ensuring a Safe and Secure Port

Health and safety - Legislation - Policy - Roles and leadership Risk management IMDG code requirements Safety inspections and audits Safety cultures Accident investigation Accident reports, records and analysis - Root causes of accidents - Trend analysis Port security - The ISPS Code - Considering the stakeholders in port security - Key considerations with regard to security - Defining the designated authority for port security - Assessment of vulnerability and the level of risk to a port facility - Preparing a security action plan - Security officer and the security team Emergency management - Emergency plans - Implementing response - Training of staff

Module 7 Port Project Management: Principles and Techniques

Feasibility studies - design, investigations and construction Contract strategy Project and planning principles Roles and responsibilities Leadership Managing the team Risk management Scheduling Appointment of contractors Reviewing quality Monitoring and control Managing project change Closure and review

John Astbury CBE Former CEO, Maritime and Coastguard Agency Chris Atwell Director of Education and Training, Trade and Energy Training, IIR Ltd Captain Gordon Dickins MNI Retired Harbour Master, Port of London Authority Bernard Francou Consultant and Lecturer, Universite de la Mediterranee Bradley Froyland Engineer, Haskoning UK Ltd Peter Hughes Director, Open for Business Captain Rodger MacDonald MSc Secretary General, The International Federation of Shipmasters' Associations Rear Admiral Bruce Richardson RN (Retd), CB, FNI Former Chief Harbour Master, Port of London Authority Past President, International Harbour Masters Association Nigel L Smith FCA FCCA Partner, The Financial and Management Training Consultancy Chris Wooldridge Cardiff Marine Institute, Cardiff University

Module 8 Port Environmental Management and Environmental Stakeholder Relations

The environmental issues - Marine pollution - Land pollution - Air pollution Environmental impact assessments Legislative background - Environmental quality systems Life cycle assessment Port sector's response to legislation Environmental management options International examples of best practice Policy and implementation - Tools and methodologies - Monitoring - Environmental assessment - Waste management

Module 10 Managing Marine Operations and Conservancy

Management responsibility for maritime safety Rules and regulations Dangerous cargoes Supporting services - Hydrography and bathymetric data - Navigation aids - Pilotage - Vessel Traffic Services (VTS) - Towage - Marine services salvage and counter pollution - Emergency services The role of the harbour master - Management of VTS systems, pilotage services and leisure use in the port Working with the maritime port community Maintaining access to the port

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COURSE DIRECTOR (Industry): Captain Gordon Dickins, MNI

Captain Dickins served with the P&O Steam Navigation Company until 1974, after leaving Nautical College having attained his Foreign-going Masters Certificate and served latery as First Officer in the company's passenger vessels. After a year in port operations at Milford Haven he joined the Port of London Authority (PLA) where he initially served as an operational dock master in the Royal, West India and Tilbury Docks, followed by a period in river traffic control at the Thames Flood Barrier, during and after its construction. Gordon has held posts in Vessel Traffic Services, and in a regulatory capacity in the whole of the tidal Thames. As Harbour Master for the central London area he played a major part in the planning and execution of a number of high profile river related events. He also supervised the marine related aspects of major engineering projects, both in central London and the lower Thames. Captain Dickins has served on Government working parties negotiating at IMO conventions on Ship Port Interface and the development of the International Ship and Port Facility Security (ISPS) Code. He played an important part in the implementation of the Code in the Port of London and compliance with National and EU regulations for the movement and regulation of dangerous substances transported by sea.

North West Kent College is situated on the south side of the River Thames and runs a wide range of full-time academic and vocational programmes. The college is important in providing the skills needed to help in the development of the Thames Gateway, from the construction of the infrastructure to the transportation of the raw materials. A significant part of the colleges provision is connected with road and marine transportation. It also takes pride in working with industry to provide the correct mix of skills that are required to sustain the local workforce. The opportunities for students to progress into Higher Education are well established as NWKC is a partner college of the University of Greenwich.

IBC Academy manages and delivers high quality training to the ports, logistics, energy, environment and security sectors, assisting individuals and organisations to achieve goals by developing skills, knowledge and performance. IBC Academy addresses the growing need for professional training in specific industry areas by providing open and enterprise specific learning and training solutions, delivered by leading industry experts. IBC Academy also delivers in-company training by instructor led workshops, distance learning and e-learning.


The Chartered Institute of Logistics and Transport (UK) The Diploma in Port Management is recognised by The Chartered Institute of Logistics and Transport (UK) as contributing to the Continuing Professional Development (CPD) needs of its members. The Chartered Institute of Logistics and Transport (UK) is the professional membership body for individuals and organisations involved in all aspects of logistics and transport. CILT(UK) supports professional progression and disseminates best practice within these sectors. The Institute's 22,000 members have access to a unique range of benefits and services to support them throughout their careers.

International Harbour Masters' Association (IHMA) The International Harbour Masters' Association (IHMA) is pleased to promote this course. IHMA membership encompasses harbour masters and port captains from around the maritime world. Individually, harbour masters have a responsibility for safety of navigation and safe maritime operations within their ports and harbours. Membership of the IHMA qualifies for a 15% discount on the fees for this course. Visit for further details of full, associate and commercial membership criteria.

The Institute of Chartered Shipbrokers The Institute of Chartered Shipbrokers (ICS) is the professional body that represents shipbrokers, managers and agents worldwide. With 23 branches in key shipping areas, 3,500 individuals and 120 companies, membership of ICS shows a commitment to maintaining the highest professional standards across the shipping industry. Successful completion of the IBC Academy Diploma provides exemptions to the Introduction to Shipping course and Port and Terminal Management course examinations.

The International Association of Ports and Harbours (IAPH) The International Association of Ports and Harbours aims to promote the development of the international port and maritime industry by fostering cooperation among members in order to build a more cohesive partnership among the world's ports. The IAPH Training Scholarship has enabled more than 120 individuals from IAPH member ports in developing countries to attend advanced port training programmes. IBC Academy is an IAPH approved institute.

The United Kingdom Harbour Masters Association (UKHMA) The Diploma for Port Management is both welcomed and supported by the UKHMA. The objectives of the UKHMA are to encourage the safe and efficient conduct of marine operations in UK ports; to promote the interests and professional competence of harbour masters; and to represent, by way of professional advice and support, the views of harbour masters to external bodies. UKHMA members comprise harbour masters, senior port marine officers, and others whose business or services relate directly to harbour masters' duties.

The Marine Society The Marine Society has been providing and promoting learning opportunities for many generations of seafarers. As an independent, not-for-profit organisation committed to the well-being of seafarers, the Society remains a much-respected voice in the education of those who work in the maritime sector.


Fundamentals of KPIs for Ports & Terminals
Learn how to monitor and improve operational and cost efficiencies in maritime trade

Diploma in Terminal Management

Gain a detailed theoretical and practical approach to terminal management

Diploma for Harbour Masters

For all involved in port marine safety management

Commences 4th September 2012

Commences 4th September 2012

Commences 19th September 2012



COURSE DELIVERY: The course is delivered by distance learning, with access to associated online course discussion forums. HOW TO ENROL: Complete the enrolment form or "Fast Enrol" online at Your application will be reviewed by the course team before being forwarded to the Course Director for approval. Participants will be notified by email if they have been successful or not in their enrolment. This process can take two weeks to one month to complete. An invoice will also be sent if you are accepted onto the course. Please ensure that you enrol in sufficient time for your application to be processed and approved as well as your invoice paid prior to the start date. Enrolments after the application deadline will be accepted but payment is due with your application and will be refunded if your enrolment is declined. COURSE FEES: Course fees and any additional options are listed on the enrolment form. ONLINE DIPLOMA FEE: This is for participants wishing to receive the course materials online and save/print the documents themselves. The fee covers access to the modules; assignment marking; forum access, revision seminar and the issuing of the Diploma/Certificate. PRINTED MODULES FEE: This is an additional optional fee for participants who wish to receive printed and bound modules by mail in the UK and airmail overseas. AIR COURIER FEE: This is an additional optional fee for participants who have requested printed modules and would like them sent by courier. This is recommended for participants who experience delays in receiving their post due to poor postal service in their location. EARLY ENROLMENT DISCOUNT: Participants applying early in the enrolment process may be entitled to an early enrolment discount. Please check the enrolment form for details and deadlines. INSTALMENTS: The course fee can be paid in two equal instalments. The first instalment is due immediately and the second instalment will be due four months after the course start date. Students will need to pay by credit card to qualify or, if paying by bank transfer or cheque, will need to provide a credit card guarantee. Please indicate your wish to pay in instalments on your enrolment form. PAYMENT: If you have not received an invoice within one month of applying for the course, please call us on +44 (0)20 7017 7636. TEACHING METHOD: The course is delivered by distance learning, with access to online forums. ACADEMIC QUALIFICATIONS FOR ENTRY: Participants should be able to prove the following levels of prior educational attainment: A-Level standard or equivalent (High School) or NVQ Level 4 or equivalent or Candidates with no formal qualifications but who can demonstrate a number of years of relevant experience are welcome to apply. COURSE DURATION: The course commences on 19th September 2012 with the release of the first module. Modules are released via the website and mailed one per month. There is an extended break in the schedule at Christmas. ENDS: 20th September 2013 with the examination. MODULE DELIVERY: Electronic versions of the materials in PDF format are available to download, save to your computer, and print from the course website. You can also opt to have hard copies for an additional fee. PLEASE NOTE: Every effort will be made by the organisers to distribute the materials at the rate specified. However, occasionally, certain unforeseen circumstances may delay the delivery of a module. EXTRA MATERIALS REQUIRED: The modules are designed to be self-contained; however, a supplementary reading list will be included in the course handbook. STUDENT WEBSITE: The course website has been developed in order to offer participants convenient and flexible access to course modules and support materials. The website also provides access to a course discussion forum allowing you to enhance your learning experience through interaction with your fellow participants. WEBSITE ACCESS: Further information will be emailed to participants after enrolment and your username and password will be supplied during the first day of the course. It is essential that you provide a current personal email address on your application form to enable us to send you access details without delay. ASSESSMENT STRUCTURE: The assessment is in two parts. TUTOR MARKED ASSIGNMENTS: The course is assessed by written assignments at regular intervals and they are a compulsory element of the course. Assignments include a variety of formats designed to test understanding of all the modules. Collectively the assignments count towards 40% of a participants total mark. EXAMINATION: The examination is worth 60% of an exam candidate's total mark. STUDY TIME: As a rough guide, you may spend between 10 and 30 hours studying each module in a month with additional time needed to complete the tutor marked assignments. Studying time is conditional upon the participant's preferred study style, existing knowledge, experience and whether English is their mother tongue. The nature of a distance learning programme requires students to adopt a disciplined and independent approach to their studies. In order to study independently, you will require good time management skills and self motivation. REVISION SEMINAR: There will be an optional revision seminar held the day before the exam in the UK. The seminar will be held on Thursday 19th September 2013 and will focus on exam preparation. Further information will be sent to you in your course handbook. EXAMINATION: The examination is the final part of your assessment and is held at the end of the course. EXAM DATE: Friday 20th September 2013 EXAM LENGTH: Three hour open-book examination. EXAM LOCATION: Examination is held in the UK and the venue will be confirmed during the course. However, subject to available support facilities, arrangements can be made for candidates to sit the exam in the location at which they are based at the time. To take advantage of this option, contact the Senior Course Organiser at least three months before the exam so we may make the necessary arrangements. Additional fees may apply. COURSE DIRECTOR: To support you during your studies the course director is available to help with any subject and assessment issues via the online forum or by email. COURSE ADMINISTRATOR: For matters relating to enrolment, module delivery, and technical queries, contact Helen Murray, Senior Course Organiser at IBC Academy on tel: +44 (0)20 7017 4763, fax: +44 (0)20 7017 7861 or email: COURSE AWARDS: The following awards are presented by the North West Kent College on completion of the course. DIPLOMA: Satisfactorily passing all of the assessments and the exam will result in the award of a Diploma. Participants are either awarded a pass, merit or distinction depending on the level of their achievement. CERTIFICATE: If you choose not to sit the exam, subject to successful completion of the compulsory tutor marked assignments, participants may be awarded a Certificate.


HOW TO ENROL 1. Applications To apply for a place on the Course (as defined below) either complete the relevant application form (Application Form) or apply online. Your application is an offer to IBC Academy (a trading division of IIR Limited) (IBCA) to study on the course as set out in the Application Form (the Course) which is subject to IBCAs (and any associated academic partners) acceptance. A binding contract between IBCA and you will only be formed when written confirmation of acceptance (which may be sent by email) is sent by IBCA to you. 2. Payment You must pay to IBCA the fees set out in the Application Form. Payment of any invoice must be received by IBCA, in full and in cleared funds, by the due date set out on the invoice or at least seven days before the start of the Course, whichever is sooner. Please note that non-payment of fees will result in the withholding of any Course materials due to be provided as part of the Course (the Course Materials) and IBCA may charge you interest on any overdue fees at the rate of 2% per annum above National Westminster Bank Plcs base lending rate from time to time. You may pay by (i) Visa, MasterCard, Diners Club or American Express; (ii) a cheque made payable to IIR Ltd; or (iii) bank transfer. On booking, if paying by cheque or bank transfer, your credit card details will be required to confirm your application. No charge will be taken at this point, but if you fail to pay any invoice in full and on time, we will charge the card for any outstanding sums. 3. Taxes The fees stated are exclusive of any applicable VAT, sales, service or similar taxes (which will be charged, where applicable, at the appropriate rate as at the date of invoice). Where payment is subject to a withholding tax the student will apply the reduced rate under the appropriate double tax treaty, if applicable, and agree to provide IBCA with a certificate of tax deduction within three months of payment. If a certificate of tax deduction is not provided within three months, you will become immediately liable to pay the outstanding amount. 4. Participant Cancellation Policy You may cancel your place on the Course by giving notice in writing to the Course Administrator up to (and including) 7 days from the date IBCA confirms your acceptance to the Course in accordance with Condition 1 and you will not be liable for the payment of any fees and any fees already paid to IBCA for the Course will be refunded. If IBCA receives your notice of cancellation 8 days or more from the date IBCA has confirmed your acceptance to the Course you will still receive a refund of your fees already paid to IBCA, subject to payment by you to IBCA of a 175 cancellation fee to cover administrative costs (which shall be payable immediately upon your cancellation), provided such notice of cancellation is received by IBCA before the first day of the Course. IBCA regrets that no refunds can be given for any cancellation notice it receives on or after the first day of the Course and, in such circumstances, the full fees remain payable by you to IBCA. 5. Course Cancellation, Re-scheduling and Alterations IBCA reserves the right to cancel or change the dates of the Course. IBCA may offer you the option of participating in any re-arranged comparable Course that IBCA chooses (in its sole discretion) to organise. If you choose not to participate in any re-arranged Course or if IBCA does not organise such a Course then you will (as your sole remedy) be entitled to receive either a credit note or a refund in respect of the fees received from you by IBCA. IBCA reserves the right to make non-material alterations and/or amendments to the Course as in its reasonable opinion it considers to be in the best interest of the Course (including, without limitation, any non-material alteration to the Course or the scope of the Course) without liability. 6. Intellectual Property IBCA owns or is licensed all intellectual property rights in the Course and Course Materials. You acknowledge and agree that any Course Materials which are provided to you may only be used solely for your own private, noncommercial use. You may not reproduce, transmit, distribute, resell, sub-license, rent, lease, transfer or attempt to assign the rights in or commercially exploit or use the Course Materials, alter or create derivative works from the Course Materials or otherwise use or exploit the Course Materials other than as expressly permitted in this Condition 6. 7. Entire Agreement You and IBCA (the Parties) acknowledge that these terms and conditions, together with your application form, constitute the entire agreement between the Parties Agreement) in relation to the Course and that neither Party relies upon any oral or written representation made to it by the other Party. No variation of this Agreement shall be effective unless made in writing signed by or on behalf of each of the Parties to this Agreement. 8. Governing Law and Jurisdiction This Agreement will be governed by the laws of the England and disputes under or in connection with them shall be subject to the non-exclusive jurisdiction of the English courts. 9. Limitation of Liability IBCAs liability for losses you suffer as a result of IBCA breaching this Agreement or otherwise in connection with the Course is limited to those losses that are a foreseeable consequence of IBCA breaching this Agreement. Losses are foreseeable where they could be contemplated by you and IBCA at the time IBCA accept you onto the Course. To the extent that IBCA is liable for such losses, IBCAs total liability will only extend to the fees paid by you to IBCA under the Agreement. In addition, IBCA shall not be responsible for any indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by IBCA. For the avoidance of doubt, nothing in this section 9 shall seek to limit or exclude IBCAs liability for: (i) death or personal injury resulting from negligence or (ii) fraud or fraudulent misrepresentation; (iii) any breach of IBCAs obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Services and Services Act 1982; (iv) any losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or (v) any other matter for which it would be illegal or unlawful for IBCA to exclude or attempt to exclude its liability. 10. Severance If any provision of this Agreement (or any part of any provision) is found by a court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of this Agreement and the validity and enforceability of the other provisions of this Agreement shall not be affected. 11. Waiver No failure by either Party in exercising any right, power or remedy shall operate as a waiver of the same. 12. Force Majeure IBCA shall not be deemed to be in breach of this Agreement or otherwise be liable to you as a result of any delay or failure to perform its obligations if and to the extent that such delay or failure is caused by a force majeure event (this means any event arising that is beyond the reasonable control of IBCA, including but not limited to, any industrial dispute, health scares or epidemics, tutor, consultant or participant cancellation or withdrawal, venue damage or cancellation, governmental regulations or action, fire, flood, disaster, civil riot, acts of terrorism or war). If the period of delay or non-performance continues for 3 months, either party may terminate this Agreement by giving 14 days' written notice to the other party and any fees already paid to IBCA for the Course will be refunded. 13. Data Protection and Call Monitoring Personal data supplied is subject to the Data Protection Act 1998. The personal information shown on the application form, and/or provided by you, will be held on a database and may be shared with companies in the Informa Group in the UK and internationally. This information may be used for direct marketing purposes. If you do not wish your details to be available to companies in the Informa Group, please contact the Database Manager, tel: +44 (0)20 7017 7077, fax: +44 (0)20 7017 7828, email: Occasionally your details may be obtained from, or made available to, carefully selected external companies for marketing purposes. If you do not wish to receive details about their products and services, please contact the Database Manager. Registered in England No.1835199. VAT registration number GB 365 4626 36. IIR Ltd. Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK. Telephone calls to IIR Ltd may be recorded or monitored to check the quality of the service provided.

Lloyd's and the Lloyd's Crest are the registered trademarks of the Society incorporated by the Lloyd's Act 1871 by the name of "Lloyd's"

Tel: +44 (0)20 3377 3622 / +1 (646) 957 8929

Diploma in Port Management 2012 - 2013 Application Form

COURSE CODE: FLR2294 Page 2 of 2 Please also complete page 1 overleaf


1. Job details Present company/employer name ________________________________________ Your job title __________________________________________________________ Address of present company/employer ______________________________________________________________________________________________________________________ Work telephone number __________________________________________________________ Work email address ____________________________________________________ Dates with employer ____________________________________________________________________________________________________________________________________ 2. Who is your Training Manager? (Mr/Ms) Family name ________________________________ First name ____________________________________________________________ Job title ________________________________________________________________________ Direct telephone number ________________________________________________ Email address __________________________________________________________________________________________________________________________________________ 3. Who is your Approving Manager? (Mr/Ms) Family name ______________________________ First name ____________________________________________________________ Job title ________________________________________________________________________ Direct telephone number ________________________________________________ Email address __________________________________________________________________________________________________________________________________________ 4. Previous employer Company name/employer name ________________________________ Previous job title ______________________________________________________

Dates with employer ____________________________________________________________________________________________________________________________________

STEP 5: EDUCATION DETAILS School, College or University name and subjects passed with grades.

STEP 6: RELEVANT EXPERIENCE In the absence of formal qualifications, briefly, please state your relevant work experience here or attach a CV.

STEP 7: OTHER PROFESSIONAL QUALIFICATIONS Or details of professional bodies/associations you may belong to.


Mother tongue If not English, please state how long you have been speaking English and/or attained IELTS or TOEFL score

STEP 9: REFERENCE Please give the name, job title, address, phone number and email address of at least one referee and their relationship to you.

STEP 10: ADDITIONAL NEEDS Please provide details of any physical or sensory disability which might in some way affect your studies.


I have read and understood the Terms & Conditions outlined on the About the Course page and agree to adhere to them. I confirm that the statements made by me on this form are correct. I understand that by signing this form, I confirm that I wish to be accepted on to the FLR2294 Diploma in Port Management 2012 - 2013 distance learning course, subject to approval. Signed ______________________________________________________________________ Date ____________________________________________________________________

Application Form for

Diploma in Port Management 2012 - 2013




Course Code


Providing the underpinning knowledge for port authority professionals

Online: Email: Fax: +44 (0)20 7017 7861 Mail: ATTN: Helen Murray IBC Academy 6th Floor, 29 Bressenden Place London, SW1E 5DR, UK

Its quicker to apply online at which also securely accepts credit card payment with your application. For security purposes you must not state your credit card number via email, mail, fax or voicemail as this ensures that your payment details are never stored on our systems.



1. Participant Title _______ Family name ____________________________________________ First name ____________________________________________________________ Your mailing address for modules and Diploma certificate (all applicants must complete this section even if you intend to receive your material via the website only). Address line 1 ____________________________________________________________________ Address line 2 _________________________________________________________ Address line 3 ____________________________________________________________________ Town/City ____________________________________________________________ Postcode/Zip code ________________________________________________________________ Country ______________________________________________________________ Telephone number________________________________________________________________ This address is a: Company address Personal address

Mobile/Cell ______________________________________________________________________ Preferred email address __________________________________________________ Date of Birth (DD/MM/YYYY) ________________________________________________________ Gender (Male/Female) __________________________________________________ Nationality ______________________________________________________________________ Country of permanent residence __________________________________________ 2. Invoicing. Are your invoice address and email address the same as above? Yes No If no, please complete below. Invoice to be sent for the attention of: Family name ______________________________________ First name ____________________________________________________________ Invoice address line 1 ______________________________________________________________ Invoice address line 2 ___________________________________________________ Invoice address line 3 ______________________________________________________________ Town/City ____________________________________________________________ Postcode/Zip ____________________________________________________________________ Country ______________________________________________________________ Telephone number________________________________________________________________ This address is a: Company address Personal address

Email address for invoice (your invoice will be sent to you by email) ________________________________________________________________________________________________ 3. How did you first hear about the course?________________________________________________________________________________________________________________


1. Please select the correct option(s) from the table below. The Diploma/Certificate materials are delivered online via our secure website. If you wish to receive hard copy modules, please tick the relevant Optional Extras. GBP invoices will include a Euro price calculated at the exchange rate at the time of invoicing.
COURSE FEE Diploma for Port Management
To be billed in GBP To be billed in USD

OPTIONAL EXTRAS Apply after 3rd August 2012 Printed Modules

485 (VAT exempt) US$785 (VAT exempt)

Apply on or before 3rd August 2012

3199 (VAT exempt) US$5120 (VAT exempt)

Air Courier Delivery of Modules

425 (VAT exempt) US$690 (VAT exempt)

3399 (VAT exempt) US$5440 (VAT exempt)

2. If you have selected to receive printed modules by air courier, you MUST list your daytime contact telephone number here. Tel. ________________________________ 3. I am a member of IAPH/UKHMA/IHMA and claim a 15% discount on my course fees. Please provide membership number to qualify _____________________

STEP 3: PAYMENT DETAILS You will be charged in GBP or US$ as selected in Step 2. The GBP invoice will include a EUR price calculated using the exchange rate at time of invoicing.
I wish to pay the course fee in full


I wish to pay the course fee in two equal instalments. The first instalment is payable immediately and the second instalment is due four months after the course start date. Payment must be made by credit card, or a credit card guarantee must be provided to qualify.

2. I wish to pay by:

Credit Card
To pay by credit card please submit your card details whilst applying online using the link at the top of this form, or provide your contact telephone number below. We will contact you to collect your payment details over the telephone, or you can call the phone number provided on your invoice. For security purposes you must not state your credit card number via email, mail, fax or voicemail to ensure that your payment details are never stored on our systems. Credit card contact telephone no _________________________________________________________

Bank Transfer


A credit card guarantee is required. Once details have been collected, these will be securely stored and no charge will be taken at this time. An invoice for payment will be provided. If the invoice is not paid by the due date, we reserve the right to charge the card for any outstanding sums. We will advise you (using your email address provided) in advance of charging the card. Please call me on tel____________________________________________________ to collect my details. Cheques should be made payable to IIR Ltd and please write your name and the reference FLR2294 on the back. Bank transfer details will be provided on the emailed invoice.

Page 1 of 2. Please complete page 2 overleaf.