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Bahir Dar University College of Business and Economics Department of Management

Course Study Guide Course Title: Organizational Behavior Course Code: MGMT 352 Credit Hours: 3 Lecture dates and hours Group Monday Room Tuesday Room Wednesday Room Thursday Room Friday Room A B C D Course Instructor: Mastewal Birhanu Office No: Consultation hours: Email: Cell Phone: +251913770907 Target group: Course Description The course organizational behavior is a field of study that investigates the impact those individuals, groups and organization structure has on behavior within organizations; and the application of this knowledge to improve productivity and job satisfaction in an organization. Organizational behavior uses systematic study to improve behavior so as to increase productivity and employee satisfaction. This course deals with theories of organizations, environment and organizational goal setting, organizational Behavior, individual attitude and perceptions, individual and group attributes in organizational behaviors, group dynamics, group and team formation, power and politics, conflict, and conflict management. Course Objective The objective of this course is to acquaint students with basic skill that help them to better explain, predict, influence and manage human behavior in the organization. Methodology This course is given in the following modes: -Lecture -Group discussion -Group paper writing and presentation -Individual paper writing and presentation -Independent reading

Course Contents
Lecture Hours 6 hours Topic CHAPTER ONE: AN OVER VIEW OF ORGANIZATIONAL BEHAVIOR 1.1. What is organizational behavior? 1.2. The three basic units of analysis in OB 1.3. Replacing intuition with systematic study 1.4. A review of a managers job and it relation to the study of OB 1.5. The characteristics of OB 1.6. The development of OB 1.7. Contributing disciplines to OB 1.8. Management and organizational behavior in the 21 st century 1.9. Organization as a system CHAPTER TWO: FOUNDATION OF INDIVIDUAL BEHAVIOR AND LEARNING IN AN ORGANIZATION 2.1. Perception 2.2. Attitude 2.2.1. Component of attitude 2.2.2. How attitudes are formed 2.2.3. Source of attitude 2.2.4. Types of attitude 2.2.5. Attitudes and consistency 2.3. Personality 2.3.1. Personality determinants 2.3.2. Major personality attributes influencing OB 2.3.3. Matching personality and job 2.4.Learnig 2.4.1. Types of learning 2.4.2. Strategies of reinforcement, punishment and extinction CHAPTER THREE - FOUNDATION OF GROUP BEHAVIOR 3.1. Defining and classifying team and/or group 3.2. Why do people form and join team/groups? 3.3. Stages in team/group development 3.4. Obstacle to team/group productivity 3.5. Increasing team/group productivity 3.6. Group behavior 3.7. Implication for performance and satisfaction CHAPTER FOUR - MOTIVATION CONCEPTS AND THEIR APPLICATIONS 4.1. What is motivation? 4.2. Early Theories of Motivation 4.3. Contemporary theories of motivation 4.4. Implication of motivation for performance and satisfaction Reference materials used Laurin J. Mullins 13-83 Debra. L. Nelson 331 Judith R. Gordon 124

8 hours

N.Kumar, R.Mittal. 31-50 & 348-368 Laurin J. Mullins299-404 Debra. L. Nelson 79-143 Judith R. Gordon 27-68 M.N Mishra 55120 John R.Schermerohrn 177-192 Laurin J. Mullins 451-516 Debra. L. Nelson 281-308 M.N Mishra 193226 N.Kumar, R.Mittal 127-168 John R.Schermerohrn 144-160 Laurin J. Mullins 405-448

8 hours

4 hours

Debra. L. Nelson 145-173 Judith R. Gordon 113-163 M.N Mishra 149179 CHAPTER FIVE - MANAGEMENT OF ORGANIZATIONAL CONFLICT 5 hours 5.1. Definition of conflict 5.2. Functional Vs dysfunctional conflict 5.3 Nature of conflict in an organization 5.4. Cause of conflict in organizations 5.5. Conflict management strategies John R.Schermerohrn 235-248 Debra. L. Nelson 421-460 M.N Mishra 227247 N.Kumar, R.Mittal438-462 N.Kumar, R.Mittal 369-381 Debra. L. Nelson 209-241 Debra. L. Nelson 531-560 Judith R. Gordon 468-509 M.N Mishra 423434 M.N Mishra 249258 N.Kumar, R.Mitta 382-413 Judith R. Gordon 356-412 John R.Schermerohrn 223-234 Judith R. Gordon 510-615 Debra. L. Nelson 497-530 N.Kumar, R.Mitta 94-126

3 hours

3 hours

CHAPTER SIX - STRESS MANAGEMENT 6.1. What is stress? 6.2. Understanding sources of stress and its consequences 6.3. Stress management strategies 6.4. Implications for performance and satisfaction CHAPTER SEVEN - CULTURE AND DIVERSITY 7.1 Culture and cultural diversity 7.2. Globalization and people at work CHAPTER EIGHT - POWER AND POLITICS IN AN ORGANIZATION 8.1. A definition of power 8.2. Contrasting leadership and power 8.3. Base and sources of power 8.4. Power in group coalitions

3 hours

5 hours

CHAPTER NINE - ORGANIZATIONAL DESIGN AND STRUCTURE 9.1. The essence of organizational design and structure 9.2. Key organization design process 9.3. Types of organization structure 9.4 Technology and job design

Course Policy All students are expected to abide by the code of conduct of students (article 166 and 166.1.1, of the Senate Legislation of Bahir Dar University May 20, 2005) through out this course. Academic dishonesty, including cheating, fabrication and plagiarism will not be tolerated and will be reported to concerned bodies for action. Class activities vary day to day ranging from lectures to discussions. Students will be active participants in the course. You need to ask questions and raise issues. I expect you to do all the assignments you are supposed to accomplish. You are required to submit and present individual and group assignments provided according to the time table indicated. Be active participants in class discussion, and doing assignments. You should attend classes regularly, if you miss more than 15% of the class attendance you will not sit for final exam. Please try to be on time for class. Cell phones must be turned off before entering the class as they are disruptive and annoying to all of us in the class. Please follow instructions in doing every activity provided accordingly. Method of Assessment
Class participation (5%) Group discussion (5%) Group paper and presentation (10%) Individual term paper and presentation (10%) Mid Exam (30%) Final Exam (40%)

Required references: N.Kumar, R.Mittal, 2001, Organizational Behavior, New Delhi Judith R. Gordon, 1996, Organizational Behavior, 5th ed, Prentice Hall Debra. L. Nelson & James Campbel Quick, 1999, Foundations, Reality & Challenge of Organizational Behavior, 3rd ed. USA John R.Schermerohrn Jr.1996, Managemnet and Organizational behavior Essentials,USA. M.N Mishra, 2001, Organizational Behavior,Vikas Publishing House Laurin J. Mullins 1999, Management &Organizational Behavior, 5th ed. Bibliography Corbert J Marin Critical Cases in Organization and Management Agrawall R.D,Organization and Management Robins, Organizational Behavior Nelson and Campbell Quck,Organizational behavior Davis and Newstrom, Human Behavior at work: Organization Behavior Mcshane and van Glinow, Organization Behavior Any other Books in Organizational Behavior can be help full. Approved _________________________________ __________________ Name Course Manager Signature ___________________________________ __________________ Name College/faculty/Institute/school Program and Marketing team Signature