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Using a new pattern based on proper integration of formal teaching and actual practice the B.B.A. program of Punjabi University, Patiala has it course for four months industrial training, after the fourth semester, so as the students could begin to have the feeling of business environment right in the beginning. Practical training constitutes an integral part of management studies. Training gives an opportunity to the students to expose them to the industrial environment, which is quite different from the classroom teaching. The practical knowledge is an important suffix to the theoretical knowledge. One cannot rely merely upon theoretical knowledge. Is has to be coupled with practical for it to be fruitful. The training also enables the management students to themselves see the working conditions under which they have to work in the future. I consider myself lucky to get my practical training in HDFC BANK Patiala. I underwent four months of training. It really helped me to get a practical insight into the actual business environment and provide me an opportunity to make my Financial Management concepts more clear. The advantage of this sort of integration are: To Bridge the gap between theory and practice To install feeling of belongingness and acceptance To cultivate proper temperament & to generate much morale To help students identify their strong & weak points in the following & appreciating organization activities.

I Avonpeet Kaur, studying in Multani Mal Modi College, do hereby declare that this project has been prepared by me, under the guidance of Mrs. Renu Anand (Branch Manager), HDFC Bank Patiala. This is after undergoing the training in the said organization, which is in partial fulfillment for the requirement for the degree of Bachelor of Business Administration (B.B.A)

I further declare that this project report has not been submitted earlier to any other University or Institute for the award of any degree or diploma. It is my original work .

Signature of the Candidate Avonpreet Kaur

"Sometimes our light goes out But is blown into flame by another human being Each of us owes deepest thanks To those who have rekindled this light" No work is a single mans effort. Cooperation, guidance and coordination are required at various levels for the successful completion of a project. There is always a sense of gratitude that one likes it express towards the persons who helped to change an effort in a success. I deem it a proud privilege to extend my greatest sense of gratitude to my guide MS. NANCY (PERSONAL BANKER, HDFC BANK Patiala) for the keen interest, inspiring guidance, continuous encouragement, valuable suggestions and constructive criticism throughout the pursuance of this report. My sincere thanks are due to MR. RENU ANAND (BRANCH MANAGER) for their valuable support in helping me to gain this opportunity of being associated with an organization of such esteem. Last but not least it would be unfair if I dont extend my indebtedness to my parents and all my friends for their active cooperation which was a great help during the course of training project. Avonpreet Kaur BBA III (IV) SEM

Undertake something is difficult, It will do you good, Unless you try to do something Beyond what you have already mastered You will never grow.

I did my training in HDFC BANK Patiala. The concept of this project is to check whether HDFC BANK is performing well year after year or lacking in performance. The performance can be evaluated by doing Financial Analysis of Financial Statements of Bank. The Purpose of this project is to evaluate the performance of HDFC BANK. It primarily aims at learning the various factors that can help me evaluation process. I have tried to find out the reasons or ground where it is lacking. I have also tried to find out the areas of improvement. In order to do financial analysis of bank the various tools like RATIO ANALYSIS, COMPARATIVE FINANCIAL STATEMENT The project also includes Objective of study, Research Methodology, Analysis and Interpretation, Findings , Recommendations, Limitation of study ,Conclusion , Bibliography and Annexure.

Table of Content
Topic Chapter 1 - Introduction Banks Profile a. Promoters b. Business Focus c. Capital Structure d. Business Profile e. Growth and Present status of Industry f. Achievements of Bank g. Loans and Cards h. Founder of bank i. Chairman of bank j. History k. Mission l. Vision m. Business stratergy n. Board of Directors About the Topic Chapter 2 Research Methodology Meaning of Research Problem Statement Objective of study Data Base Analysis Tools Research Design Chapter 3 Analysis and Interpretation Ratio Analysis- Theoretical Portion Ratio Analysis- Practical Portion ______64-76 77-90 58-60 60 54 55 ____________57 58 45-52 10-44 Page No.

Chapter 4 Result & Findings SWOT Analysis of HDFC Bank Summary of Learning Experience Findings & Recommendation Conclusion Annexure Profit &Loss A/c 99 Balance Sheet 100 Cash flow statement___________________________________________________101 Bibliography 102 92-94 95 96 98


INTRODUCTION OF BANKING Meaning and definition

Bank is an institution that deals in money and its substitutes and provides crucial financial services. The principal type of baking in the modern industrial world is commercial banking & central banking. Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of money from the public, repayable on demand or otherwise and withdraw by cheque, draft or otherwise. "BankingCompanies(Regulation) Act, 1949

The concise oxford dictionary has defined a bank as "Establishment for custody of money which it pays out on customers order." Intact this is the function which the bank performed when banking originated. "Banking in the most general sense, is meant the business of receiving, conserving & utilizing the funds of community or of any special section of it. By H.Will & J.Bogan A banker of bank is a person, a firm, or a company having a place of business where credits are opened by deposits or collection of money or currency or where money is advanced and waned. By Findlay Shera


A Bank
Accept deposits of money from public, Pays interest on money deposited with it. Lends or invests money Repays the amount on demand,

Allow the money deposited to be with drawn by cheque or draft.

Origin of word bank

The origin of the word bank is shrouded in mystery. According to one view point the Italian business house carrying on crude from of banking were called ban chi ban Cheri" According to another viewpoint banking is derived from German word "Branch" which mean heap or mound. In England, the issue of paper money by the government was referred to as arising a bank.



We can identify there distinct phases in the history of Indian banking: 1. Early phase from 1786-1969. 2. Nationalization of banks and up to 1991 prior to banking sector Reforms. 3. New phase of Indian banking with the advent of financial banking. Banking in India has its origin as early or Vedic period. It is believed that the transitions from many. Lending to banking must have occurred even before Manu, the great Hindu furriest, who has devoted a section of his work to deposit and advances and laid down rules relating to the rate of interest. During the mogul period, the indigenous banker played a very important role in lending money and financing foreign trade and commerce. During the days of the East India Company it was the turn of agency house to carry on the banking business. The General Bank of India was the first joint stock bank to be established in the year 1786. The other which followed was the Bank of Hindustan and Bengal Bank. The Bank of Hindustan is reported to have continued till 1906. While other two failed in the meantime. In the first half of the 19th century the East India Company established there banks, the bank of Bengal in 1809, the Bank of Bombay in 1840 and the Bank of Bombay in1843.


These three banks also known as the Presidency banks were the independent units and functioned well. These three banks were amalgamated in 1920 and new bank, the Imperial Bank of India was established on 27th January, 1921. With the passing of the State Bank of India Act in 1955 the undertaking of the Imperial Bank of India was taken over by the newly constituted SBI. The Reserve Bank of India (RBI) which is the Central bank was established in April, 1935 by passing Reserve bank of India act 1935. The Central office of RBI is in Mumbai and it controls all the other banks in the country.



The project was carried out for understanding the customer preference & attributes towards saving Account of HDFC Bank and its market potential.HDFC Bank was established in the year 1994, they are old player in banking sector, The bank has two principle client segments customer and asset management. The bank follows values such as Integrity, teamwork, respect, professionalism, & Mission. The segment of bank we are considering here is- Corporate banking. The product out of which have chosen for research is Saving Accounts. This research helps us in finding out the customers view regarding the product and Services offered by the HDFC bank and awareness by promotion and also identifying the market potential of the product offered by the HDFC bank. The housing development finance corporation limited (HDFC) was amongst the first to receive an in-principle" approval from the reserve bank of India (RBI) to set up a bank in the private sector, as part of RBI liberalization of Indian banking industry in 1994. The bank was in corporate in Aug. 1994 in the name of HDFC Bank Ltd. With its registered office in


Mumbai, India, HDFC Bank commenced operations as scheduled commercial bank in January 1995.

HDFC is India's premier housing finance company and enjoys an impeccable track record in India as well as in international markets. Since its inception in 1997, the corporation has maintained a consistent and healthy growth in its operations to remain a market leader in mortgage. Its outstanding loan portfolio covers well over a million dwelling units. experience in the financial markets, a strong franchise, HDFC was ideally positioned to promote a bank in the Indian environment.

HDFC bank's mission is to be a world class Indian bank. The bank has aim to build sound customer franchises across district business so as to be the prefer provider of banking services in the segment that the bank operates in and to achieve healthy growth in profitability, consistent with the bank's risk appetite. The bank is committed to maintain the highest level of ethical standards, professional integrity and regulatory compliance. HDFC bank's business philosophy is based on four core values: 1. Operational Excellence 2. Customer Focus 3. Product Leadership


4. People.

CAPITAL STRUCTURE The authorized capital of HDFC bank is Rs. 45000 Lakhs. The issued, subscribed and paid-up capital is divided into 836, 46 lacks equity shares @ Rs.10/- each.


In a mile stone transaction in Indian banking industry, Times bank limited (another new private sector bank promoted by Bennett, Coleman & Co. times group) was merged with HDFC bank ltd., effective February 26, 2000. As per the scheme of amalgamation Approved by the share holders of both banks and Reserve bank of India.

HDFC bank has its Headquarters in Mumbai. The bank at present has an enviable network of 535branches spread over 312 cities across the country. All branches are linked on an online real time basis. Customers in 189 locations are also serviced through phone banking. The banks expansion plans take into account the need to have a presence in all major industrial and commercial centers where its corporate customers are located as well as the need to build a strong retail customer base for both deposits and loans products. Being a Clearing settlement bank to various leading stock exchanges, the bank has branches in centers where the NSE/BSE have a strong and active member

base. The bank also have a network of 1323ATM's across there cities.

HDFC bank operates in a highly automated environment in terms of information technology and communication systems. The entire bank's branches have connectivity which enables the bank to offer speedy funds transfer facility to its customers. Multi branch access is also provided to retail customers through the branch network and Automated teller machines (ATMs) The bank has made substantial efforts and investments in acquiring the best technology available internationally to build the infrastructure for a world class bank has prioritized its engagement in technology and the internet as one of its key goals and has already made significant progress in web enabling its core business. In each office its business, the Bank has succeeded in leveraging its market position, expertise and technology to create a competitive advantage and build market share.

HDFC Bank caters to wide range of banking services covering both commercial and investment banking on the wholesale side and transactional branch banking on the retail side. The bank three key business areas 1. WHOLESALE BANKING SERVICES


The Bank's target is primary large blue-chip manufacturing companies in the Indian corporate sector and to a lesser extent, emerging mid sized corporate. For these corporate the Bank provides a wide range of commercial and transactional Banking services including working capital finance trade services, transactional services, cash management etc. The Bank is also a leading provider of structure solution which combines cash management services with vendors and distributor finance for facilitating superior supply chain management for its corporate customers. Based on its superior product delivery service levels and strong customer orientation, the Bank has made significant in roads into the Banking consortia of a number of leading India corporate including Multinationals, Companies from the domestic business house and prime public sector companies. It is recognized as a leading provider of cash management and transactional Banking solutions to corporate customers, Mutual Funds, Stock Exchange Members and Bank.


The objective of retail bank is to provide its target market customer a full range of financial products and banking service, giving the customer a onestop window for all his/her banking requirements. The products are backed by world-class services and delivered to the customers through the growing branch network as well as though alternative delivery channels like ATMs, phone banking, net banking and mobile banking. The HDFC bank preferred programs for high net worth individuals, the HDFC bank plus and the investment advisory services program have been designed keeping in mind heads of customers who seek distinct financial solutions information and advice on various investment avenues. The also

had a wide array of retail ban products including auto loans, loans against marketable securities, personal loans and loans for two wheelers. It is also a leading provider of depository service to retail customers offering customers the facility to hold their investments in electronic form. HDFC Bank was the first bank in India to launch an international debit card in association with VISA (Visa election) and issue the master card Maestro debit card as well. The debit card allows the use to directly debit his account at the point of purchase at a merchant establishment, in India and overseas. The banks launch its credit card in association with VISA in November 2002. The bank is also one of the leading players in the "merchant acquiring" business with 26,400 point of sale (pos) terminals for debit/credit cards acceptance at merchant establishments. The bank is well positioned as a leader in various net based B2C opportunities including a wide range of interest banking services for fixed deposit, loans, bill payments etc.

Within this business the bank has three main product areas foreign exchange and derivative, local currency, money market & debt securities and equities. With the liberalization of the financial market in India, corporate need more sophisticated risk management information advice and product structure. These and find pricing on various treasury products are provided through the bank treasury team.


Growth And Present Status Of The Industry

Currently (2011), banking in India is generally fairly mature in terms of supply, product range and reach-even though reach in rural India still remains a challenge for the private sector and foreign banks. In terms of quality of assets and capital adequacy, Indian banks are considered to have clean, strong and transparent balance sheets relative to other banks in comparable economies in its region. The Reserve Bank of India is an autonomous body, with minimal pressure from the government The stated policy of the Bank on the Indian Rupee is to manage volatility but without any fixed exchange rate-and this has mostly been true. With the growth in the Indian economy expected to be strong for quite some timeespecially in its services sector-the demand for banking services, especially retail banking, mortgages and investment services are expected to be strong. One may also expect M&As, takeovers, and asset sales. In March 2006, the Reserve Bank of India allowed Warburg Pincus to increase its stake in Kotak Mahindra Bank (a private sector bank) to 10%. This is the first time an investor has been allowed to hold more than 5% in a private sector bank since the RBI announced norms in 2005 that any stake exceeding 5% in the private sector banks would need to be vetted by them. Currently, India has

88 scheduled commercial banks (SCBs) - 27 public sector banks (that is with the Government of India holding a stake)after merger of New Bank of India in Punjab National Bank in 1993, 29 private banks (these do not have government stake; they may be publicly listed and traded on stock exchanges) and 31 foreign banks. They have a combined network of over 53,000 branches and 17,000 ATMs. According to a report by ICRA Limited, a rating agency, the public sector banks hold over 75 percent of total assets of the banking industry, with the private and foreign banks holding 18.2% and 6.5% respectively Introduction of many more products and facilities in the banking sector in its reforms measure. In 1991, under the chairmanship of M Narasimham, a committee was set up by his name which worked for the liberalization of banking practices. The country is flooded with foreign banks and their ATM stations. Efforts are being put to give a satisfactory service to customers. Phone banking and net banking is introduced. The entire system became more convenient and swift. Time is given more importance than money. In 1995, the Brookings Institution published a paper entitled The Transformation of the U.S. Banking Industry: What a Long, Strange Trip Its Been. Using a breathtaking array of facts and figures, the paper described in great detail the dramatic changes that had occurred in the U.S. commercial banking industry over the 15 years from 1979 to 1994. The banking industry was transformed during that period, according to the paper (p. 127), by the massive reduction in the number of banking organizations; the significant increase in the number of failures; the dramatic rise in off-balance sheet activities; the major expansion in lending to U.S. corporations by foreign banks; the widespread adoption of ATMs; and the opening up of interstate banking


The paper went on to explain that most of these major changes in banking could be traced to two developments: (1) the extraordinary number of major regulatory changes during the period, from deposit deregulation in the early 1980s to the relaxation of branching restrictions later in the decade; and (2) clearly identifiable innovations in technology and applied finance, including Improvements in information processing and telecommunication technologies, the securitization and sale of bank loans, and the development of derivatives markets. Other research would later confirm the papers assessments and its explanation of the course of events in the banking industry over the period 19791994. Over the two decades 19842003, the structure of the U.S. banking industry indeed underwent an almost unprecedented transformationone marked by a substantial decline in the number of commercial banks and savings institutions and by a growing concentration of industry assets among a few dozen extremely large financial institutions. This is not news. As mentioned above, the decline in the number of banking organizations has been ongoing for more than two decades and has been well documented in the literature.


Present Status of the Organization

March 2009 Citied Branches ATMs 528 1412 3295 March 2010 779 1725 4232 March 2011 996 1986 5471



Housing Development Finance Corporation Limited, more popularly known as HDFC Bank Ltd, was established in the year 1994, as a part of the liberalization of the Indian Banking Industry by Reserve Bank of India (RBI). It was one of the first banks to receive an 'in principle' approval from RBI, for setting up a bank in the private sector. The bank was incorporated with the name 'HDFC Bank Limited', with its registered office in Mumbai. In 2009, it started its operations as a Scheduled Commercial Bank. Today, the bank boasts of as many as 1986 branches and over 541 ATMs across India. In 2002, HDFC Bank witnessed its merger with Times Bank Limited (a private sector bank promoted by Bennett, Coleman & Co. / Times Group). With this, HDFC and Times became the first two private banks in the New Generation Private Sector Banks to have gone through a merger. In 2008, RBI approved the amalgamation of Centurion Bank of Punjab with HDFC Bank. With this, the Deposits of the merged entity became Rs. 1,22,000 crore, while the Advances were Rs. 89,000 crore and Balance Sheet size was Rs. 1,63,000 crore


Business Today- Monitor Group Survey Financial Express- Ernst & Young Award Global HR Excellence Awards - Asia Pacific HRM Congress: One of India's "Most Innovative Companies" Best Bank Award in the Private Sector category 'Employer Brand of the Year 2007 -2008' Award - First Runner up, & many more

Business Today

'Best Bank' Award

Dun & Bradstreet American Express Corporate Best Bank Award 2007 The Bombay Stock Exchange and Nasscom Foundation's Business for Social Responsibility Awards 2007 Outlook Money & NDTV Profit

'Corporate Best Bank' Award

' Best Corporate Social Responsibility Practice' Award

Best Bank Award in the Private sector category.

The Asian Banker Excellence in Retail Financial Services Awards

Best Retail Bank in India

Asian Banker

HDFC BANK Managing Director Aditya Puri wins the Leadership Achievement Award for India

HDFC Bank offers wide variety of Loans Products: -

Borrow up to Rs 10, 00,000 for any purpose depending on your requirements Flexible Repayment options, ranging from 12 to 48 months Repay with easy EMIs


One of the lowest interest rates. Hassle free loans No guarantor/security/collateral required. Speedy loan approval. Convenience of service at your doorstep. Customer privileges

If you are an HDFC Bank account holder, we have special rates for you. If you are an existing Auto Loan customer with a clear repayment of 12 months or more from any of our approved financiers or us, you can get a hassle free personal loan (without income documentation). If you are an existing HDFC Bank Personal Loan customer with a clear repayment of 12 months or more, we can TopUp your personal loan.

HOME LOANS: We offer home loans for individuals to purchase (fresh / resale) or construct houses. Home loans can be applied for individually or jointly. HDFC finances up to 85% maximum of the cost of the property (Agreement value + Stamp duty + Registration charges).

Home Improvement Loan: HIL facilitates internal and external repairs

and other structural improvements like painting, waterproofing, and plumbing and electric works, tiling and flooring, grills and aluminum windows. HDFC finances up to 85% of the cost of renovation (100% for existing customers).

Home Extension Loan: HEL facilitates the extension of an existing

dwelling unit. All the terms are the same as applicable to Home Loan.

Land Purchase Loan: Be it land for a dream house, or just an

investment for the future, HDFC Land Purchase Loan is a convenient loan facility to purchase land. HDFC finances up to 70% of the cost of the land (Conditions Apply). Repayment of the loan can be done over a maximum period of 10 years. Flexible repayment options to suit your individual needs.

Loans cover Term Assurance Plan: HDFC Standard Life Insurance

Company Ltd. offers an insurance plan*, which is designed to ensure that life's uncertainties do not affect your family's interests and your precious home. LCTAP provides a lump-sum payment on the unfortunate demise of the life assured. This pure risk plan is designed in a way that the cover decreases as you repay your home loan making it a low cost premium insurance plan.

Automated Repayment of Home loan EMI: You can give us

standing instructions to repay your Home Loan EMIs directly from your HDFC Bank Savings Account, thus, saving you the trouble of procuring, signing and tracking post-dated cheques. We also offer In-house scrutiny of Property documents for your complete peace of mind.

Customer privileges: If you are an existing HDFC Bank Home Loan

customer, you can avail of other loans (such as Personal Loans, Car Loans, Two-wheeler Loans and Loan against securities) at lower interest rates.



Flexible repayment options, ranging from 12 to 48 months available even at the point of purchase.

Repay through post-dated cheques with easy EMIs. Calculate your EMI. Hassle free loans - No guarantor required Speedy loan approval. Available for almost all models at attractive Interest rates. Free gifts from time to time on approval of your Two Wheeler Loan. (Watch this space for more Details on the free gift promotion). Special Schemes to suit your needs

Fast Track: If a spot approval is what you need; this highly

flexible scheme gets you a loan of up to 70% with minimum interest rates.

Easy Loan -: This great scheme gets you a loan of up to up to 85% with
minimal documentation. All you need as a Surrogate Income proof is: - A copy of credit card and credit card billing statement for the last 2 months .

Covers the widest range of cars and multi-utility vehicles in India. Avail 100% finance on your favorite car. Flexible repayment options, ranging from 12 to 84 months. Borrow up to 3 times your annual salary (for salaried professionals) and 6 times of your annual income (for self employed professionals)*. Speedy processing - within 48 hours. Repay with easy EMIs.


Attractive car loan plans - To Fastrack your loan, just choose the plan that is right or you. Attractive Interest rates Hassle-free documentation. Customer Privileges If you are an HDFC Bank account holder, we have special rates for you. If you have had a Preferred Account or a Corporate Salary Account with HDFC Bank for more than six months, you can get fast approvals on your loans with minimal documentation. If you are an existing HDFC Bank Car Loan customer with a clear repayment of 12 months or more we can Top-Up your car loan to the extent of the original loan value.


HDFC Bank brings to you Loan against Property (LAP). We can now take a loan against your residential or commercial property, to expand your business, plan a dream wedding, and fund your child's education and much more. We can depend on us to meet all your business requirements even to purchase a new shop or office for your business. Loan to purchase Commercial Property (LCP) is a specially designed product to help you expand your business without reducing the capital from your business. Features & Benefits: Loans from Rs. 2 Lacs onwards depending on your needs. Borrow up to 60% of market value of the property

Flexibility to choose between an EMI based loan or an Overdraft - We also offer to you overdraft against your self-occupied residential or


commercial property and you save money by paying interest only on the amount utilized! High tenure loans for ease of repayment. Attractive interest rates Simple and speedy processing. Specially designed products for Self Employed

HDFC Bank offers a variety of cards to suit your different transactional needs. Our range includes Credit Cards, Debit Cards and Prepaid cards. These cards offer you convenience for your financial transactions like cash withdrawal, shopping and travel. These cards are widely accepted both in India and abroad. CREDIT CARDS


If there's something you've always wanted, don't wait any longer to get it. Just apply for an HDFC Bank credit card. And make it happen today. You can pick one from many, each designed with a special purpose and person in mind. Let's find one which one suits you best: Silver Credit Card Choose internationally accepted Silver Credit Card and enter a world of privileges and savings. Value plus Credit Card A true value card that enables you to avail 5% cash back on all your purchases. Health plus Credit Card Cashless Medical claim, discounts at participating hospitals, extra protection for your family. You can rest assured with the Health plus Credit Card. Gold Credit Card A card to match your lifestyle with features like International Business Travelers' Club (IBTC) membership, special offers on air tickets and rewards redemption for air miles. Titanium Credit Card Limited Edition card with 24X7 concierge services, zero surcharge on fuel and accelerated two-tier rewards programme.


Debit Cards that not only let withdraw cash from ATMs but also let you shop cashless and hassle-free. EAST SHOP INTERNATIONAL DEBIT CARD Daily Limits: Rs. 15000 at ATM's and Rs. 25000 at merchant establishments

Access your bank account at over 8, 00,000 Visa/Maestro/Cirrus ATMs in India and abroad.

0 % petrol surcharge at select BPCL Petrol pumps: As a Debit Card holder, no surcharge would be levied on you at the petrol pumps.

For purchases at 1, 10,000 outlets in India 13 million worldwide. The amount is debited directly to your account.

Use card overseas. Account is debited in Rupees regardless of the currency in which spend. Zero Liability on fraudulent usage on lost or stolen cards.

Easy Shop International Gold Debit Card

Daily Limits: Rs. 25000 at ATM's and Rs. 50000 at merchant

establishments Cash Back: For every Rs. 100 that you will spend, you will receive Re. 1 as cash back. This cash back is valid on all purchases made through the card, at all times of the year!!!


0 % petrol surcharge at select Petrol pumps: As a Gold Card holder, no surcharge would be levied on you at the petrol pumps. Zero Liability of fraudulent usage on lost and stolen cards: If it's not your purchase you don't have to pay for it!! Your Debit Card is safer than ever! Insurance cover: The following are included in the insurance covers:

Death Cover by Air / Road - Sum assured Rs. 5,00,000 months) Sum assured Rs. 50,000

Fire & Burglary for the items purchased under Debit Card (up to 6 Loss of Baggage Insurance - Sum assured Rs. 20,000

Exclusive offers and premium outlets: Special offers in association with program partner Visa only for our Easy shop Gold Debit Card customers.

Easy Shop Woman's Advantage Debit Card

Cash Back of Re. 1 for every Rs. 200 spent: For every Rs. 200 that you will spend you will receive Re. 1 as cash back .This cash back is valid on all purchases made through the card, at all times of the year!!!

Specialized Services*: A unique service number will be available for Woman's Debit Card customers to avail information / booking for the services listed ahead. Just call, quote your card number and use any of the services. These services are subject to availability and rendered on a best effort basis. Entertainment assistance

Dining Referral and Reservation Assistance Flower & Gift Delivery Movie Tickets Home assistance: Financial Planning & Advisory Services Assistance Electrical & Electronic Gadget Repair Assistance Pest Control Assistance

Home Cleaning Assistance

Wellness: Medical Check up Packages Nursing Care Arrangement 50% discount on locker fee: You will be entitled to a 50% discount on locker fee for the 1st year. This waiver would be applicable for only one locker per card Special discount on purchase of Gold Bars: Preferential pricing will be given to you on purchase of Woman's Advantage Bars. In order to avail of the special discount, pleas show your Woman's Advantage Debit Card at the branch. Insurance cover: You will be entitled to Personal Accident insurance cover of 2 lacs. Zero Liability: You will not have any liability to any fraudulent Point of Sale transactions on the debit card, which take place up to 30 days prior to reporting the card loss.


Free Bill Pay: You will not be charged for Bill Pay Service, chargeable at Rs.100 p.a. Daily Limits: Rs. 15,000 at ATM's and Rs. 25,000 at merchant establish



If ever there was a man with a mission it was Hasmukhbhai Parekh, our Founder and Chairman-Emeritus, who left this earthly abode on November 18, 994.


Born in a traditional banking family in Surat, Gujarat, Mr. Parekh started his financial career at Harkisandass Lukhmidass - a leading stock broking firm. The firm closed down in the late seventies, but, long before that, he went on to become a towering figure on the Indian financial scene. In 1956 he began his lifelong financial affair with the economic world, as General Manager of the newly-formed Industrial Credit and Investment Corporation of India (ICICI). He rose to become Chairman and continued so till his retirement in 1972. At the ripe age of 60, Hasmukhbhai started his second dynamic life, even more illustrious than his first. His vision for mortgage finance for housing, gave birth to the Housing Development Finance Corporation - it was a trend-setter for housing finance in the whole Asian continent. He was a true development banker. His building up HDFC without any government assistance, is itself a brilliant chapter in financial history. His wisdom and warmth drew people from all walks of life to him, for advice, guidance and inspiration. A soft spoken man of few words, Mr. Parekh nevertheless held strong and definite views with a quiet conviction. He was always concerned with building bridges, improving and encouraging communication between people. He was also a writer in his own right. There are over 200 published articles by him, full of incisive comments on finance and economics. In 1953 he

brought out a volume called: The Bombay Money Market. It detailed the intricate working of the Indian money market. His works in Gujarati Hirane Patro, Hirane Vadhu Patro - occupy pride of place in Gujarati literature. In 1992, the Government of India honoured him with the Padma Bhushan Award. The London School of Economics & Political Science conferred on him an Honorary Fellowship. But there was much more to the man than his financial genius. In his own unassuming way, Hasmukhbhai devoted all his life to raising resources for philanthropic causes. He was one of the Founder Members of the Centre for Advancement of Philanthropy, and its Chairman till 1993. He took active interest in the Bombay Community Public Trust, designed specifically to serve the needs of the city's underprivileged citizens. When Mr. Deepak Parekh took over as Chairman from Hasmukhbhai, he said: "Taking over from H.T. Parekh is a formidable task; his vision. brought about not only an institution, but an entire concept which has proved itself to be of lasting importance." In his last years, developments in the financial sector brought him some measure of satisfaction. Says ICICI Chairman, N. Vaghul: "The most gratifying aspect about his life is that values he cherished all his life, came into reality in the last years. opening up the financial sector, and deregulation of lending rates were issues he stood for all his life, and this happened before he passed away."


Deepak Parekh is the Chairman of HDFC, the countrys leading housing finance company. A pioneer in mortgage finance, he has enabled scores of Indian middle class people owning their houses or apartments through affordable loans.


A chartered accountant, Deepak Parekh began his career with Ernst & Ernst Management Consultancy Services in New York. After returning to India, he worked with Grindlays Bank and also Chase Manhattan Bank as its assistant representative for South Asia. Deepak Parekh joined HDFC in 1978. He was promoted as its Managing Director in 1985 and appointed its Chairman in 1993. He is instrumental in making the HDFC a premier housing finance institution in the country. Deepak Parekh is also the NonExecutive Chairman of Infrastructure Development Finance Company Ltd (IDFC), a Government of India enterprise for infrastructure projects in 1997. He is also the Non-Executive Chairman of Glaxo India Ltd & Burroughs Wellcome (India) Ltd and on the Board of Castrol BP India; Hindustan Lever; Siemens Ltd, Mahindra & Mahindra and Indian Hotels Company. He is also a non-executive, independent Director of SingTel. Deepak Parekh has been a member of various Committees set up by the Government of India. He was appointed Chairman of the high level expert committee, formed to recommend measures for strengthening the Unit Scheme 1964. The Reserve Bank of India appointed him Chairman of the Advisory Group for Securities Market Regulation, which was tasked to compare the level of adherence to international standards in India with that in other countries. He was also Chairman of the Expert . Committee constituted by the Ministry of Power to look into the reform efforts in the power sector. Deepak Parekh has won several awards including Businessman of the Year 1996 by Business India and the JRD Tata Corporate Leadership Award by

All India Management Association (AIMA). He was the first recipient of the Qimpro Platinum Award for Quality for his contributions to the services sector and the youngest recipient of the prestigious Corporate Award for Life Time Achievement by the Economic Times. He was also conferred Padma Bhushan by the Government of India.

HDFC BANK LTD was incorporated in August 1994 in the name of 'HDFC Bank Limited, with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995. HDFC BANK LTD was amongst the first to set up a bank in the private sector. The bank was incorporated on 30th August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai. It commenced operations as a Scheduled Commercial Bank on 16th January 1995. The bank has grown consistently and is now amongst the leading players in the industry .


HDFC is India's premier housing finance company and enjoys an impeccable track record in India as well as in international markets. Since its inception in 1977, the Corporation has maintained a consistent and healthy growth in its operations to remain the market leader in mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC has developed significant expertise in retail mortgage loans to different market segments and also has a large corporate client base for its housing related credit facilities. With its experience in the financial markets, a strong market reputation, large shareholder base and unique consumer franchise, HDFC was ideally positioned to promote a bank in the Indian environment In a milestone transaction in the Indian banking industry, Times Bank was merged with HDFC Bank Ltd., effective February 26, 2000.

I. II. III. IV. World Class Indian Bank Benchmarking against international standards. To build sound customer franchises across distinct businesses Best practices in terms of product offerings, technology, service levels, risk management and audit & compliance



The HDFC Bank is committed to maintain the highest level of ethical standards, professional integrity and regulatory compliance. HDFC Banks business philosophy is based on four core values such as:1. Operational excellence. 2. Customer Focus. 3. Product leadership. 4. People. The objective of the HDFC Bank is to provide its target market customers a full range of financial products and banking services, giving the customer a one-step window for all his/her requirements. The HDFC Bank plus and the investment advisory services programs have been designed keeping in mind needs of customers who seeks distinct financial solutions, information and advice on various investment avenues.

I. II. III. Increasing market share in Indias expanding banking Delivering high quality customer service Maintaining current high standards for asset quality through disciplined credit risk management Develop innovative products and services that attract targeted customers address inefficiencies in the Indian financial sector



Mr. Jagdish Capoor Mr. Aditya Puri Mr. Paresh Sukthankar Mr. Harish Engineer

Chairman Managing Director Executive Director Executive Director


Mr. Keki M. Mistry Mr. Ashim Samanta Mr. Arvind Pande Mrs. Renu Karnad Mr. C M Vasudev Mr. Gautam Divan Dr. Pandit Palande

Director Director Director Director Director Director Director


Financial statements refer to such statements which contains financial information about an enterprise. They report profitability and the financial position of the business at the end of accounting period. The team financial statement includes at least two statements which the accountant prepares at the end of an accounting period. The two statements are 1. The Balance Sheet 2. Profit And Loss Account They provide some extremely useful information to the extent that balance Sheet mirrors the financial position on a particular date in terms of the


structure of assets, liabilities and owners equity, and so on and the Profit And Loss account shows the results of operations during a certain period of time in terms of the revenues obtained and the cost incurred during the year. Thus the financial statement provides a summarized view of financial positions and operations of a firm.


The first task of financial analysis is to select the information relevant to the decision under consideration to the total information contained in the financial statement. The second step is to arrange the information in a way to highlight significant relationship. The final step is interpretation and drawing of inference and conclusions. Financial statement is the process of selection, relation and evaluation. Features of Financial Analysis To present a complex data contained in the financial statement in simple and understandable form. To classify the items contained in the financial statement in convenient and rational groups. To make comparison between various groups to draw various conclusions. Purpose of Analysis of financial statements To know the earning capacity or profitability. To know the solvency. To know the financial strengths.


To know the capability of payment of interest & dividends.

To make comparative study with other firms. To know the trend of business. To know the efficiency of mgt. To provide useful information to mgt Procedure of Financial Statement Analysis The following procedure is adopted for the analysis and interpretation of financial statements The analyst should acquaint himself with principles and postulated of accounting. He should know the plans and policies of the management so that he may be able to find out whether these plans are properly executed or not. The extent of analysis should be determined so that the sphere of work may be decided. If the aim is find out. Earning capacity of the enterprise then analysis of income statement will be undertaken. On the other hand, if financial position is to be studied then balance sheet analysis will be necessary. The financial data be given in statement should be recognized and rearranged. It will involve the grouping similar data under same heads. Breaking down of individual components of statement according to nature. The data is reduced to a standard form. A relationship is established among financial statements with the help of tools & techniques of analysis such as ratios, trends, common size, fund flow etc.


The information is interpreted in a simple and understandable way. The significance and utility of financial data is explained for help in decision making.

The conclusions drawn from interpretation are presented to the management in the form of report.


External Analysis: Outsiders, who dont have access to the detailed internal accounting records of the business firm, do this analysis. These outsiders parties are potential investor, creditors, government agencies, credit agencies & general public.

Internal Analysis: The analysis conducted by person who has access to the internal accounting records of a business firm is known as internal analysis.

Horizontal Analysis: Horizontal analysis refers to the comparison of financial data of a company for several years. The figures of this type of analysis are presented horizontally over a no. of columns. This type of analysis is also called Dynamic Analysis

Vertical Analysis: This analysis refers to the study of relationship of the various items in the financial statements, of one accounting period. It is also known as Static analysis.


The functions of finance department include the following areas: 1) Effective management of financial resources of the company.


2) Coordinates & Monitors the functions of accounts activities in the units/marketing offers. 3) Establish and maintain systems of financial control, internal check and render advice on financial & accounting matters including examination of feasibility report and detailed project reports. 4) Establish and maintain proper system of budgetary control, cost control and management reporting. 5) Maintain financial accounts and compile annual periodical accounts in accordance with the companies Act, 1956, ensuring the audit of accounts as per law/Govt. directions. 6) Looks after overall funds management and arranges funds required for the capital schemes and working capital form govt., banks and financial institutions etc. 7) Timely payment of all taxes, levies & duties under the Law, Maintenance of records and filing returns statements connected with such taxes, levies and duties with the appropriate authorities, as per law. All the power involving financial implications are to e exercised in prior consultation with head of concerned finance department. In the event of any difference of opinion between the General Manger and the Head of Finance Dept., the matter shall be referred to Managing Director who after consulting Director (Finance) shall issue appropriate instruction after following the prescribed procedures.


A number of methods can be used for the purpose of analysis of financial Statements. These are also termed as techniques or tools of financial Analysis. Out of these, and enterprise can choose those techniques which are

suitable to its requirements. The principal techniques of financial analysis are 1. Comparative Financial Statements. 2. Common size Statements 3. Trend Analysis 4. Funds Flow statements 5. Cash Flow Statement

Comparative Financial Statements

When financial statements figures for two or mote years are placed side-side to facilitate comparison, these are called comparative Financial Statements. Such statements not only show the absolute figures of various years but also provide for columns to indicate to increase ort decrease in these figures from one year to another. In addition, these statements may also show the change from one year to another on percentage form. Such cooperative statements are of great value in forming the opinion regarding the progress of the enterprise. PURPOSE OR UTILITY OR IMPORTANCE OF


COMPARATIVE STATEMENTS 1. To make the Data simpler and more understandable 2. To indicate the Trend 3. To indicate the strong points weak points of the concern 4. To compare the firms performance with the average performance of the industry 5. To help in forecasting. COMPARATIVE BALANCE SHEET The Comparative Balance Sheet as on two or more different dates can be prepared to show the increase or decrease in various assets, liabilities and capital. Such a comparative Balance Sheet is very useful in studying the trends in a business enterprise.

COMPARATIVE PROFIT & LOSS ACCOUNT Profit and loss account shows the net profit or net loss of a particular year whereas comparative profit and loss account for a number of years provides the following information 1. Rate of increase or decrease in gross profit. 2. Rate of increase or decrease in operating profit. 3. Rate of increase or decrease in cost of goods sales 4. Rate of increase or decrease in net profits.



Financial Statements are prepared primarily for decision-making. They play a dominant role in setting the framework of managerial decisions. But the information in the financial statement is not an end in itself as no meaningful can be drawn from these statements alone. The information provided in the financial statement is of immense use in making decisions through analysis and interpretation of financial statements. The financial analysis is the process of identifying the financial strength and weakness of the firm by properly establishing relationship between the items of the balance sheet and P&L A/C. There are various methods or techniques used in analyzing financial statement such as comparative statement, trend analysis, common size statement, schedule of changes in working capital, fund flow and cash flow analysis, cost volume profit analysis and RATIO ANALYSIS. Ratio analysis is one of the most powerful tools of financial analysis. It is a process of establishing and interpreting various ratios that the financial statements can be analyzed more clearly and decisions made from such analysis. Just like a DOCTOR examines his patient by recording his body temperature, blood pressure etc before making his conclusion regarding the illness and before giving his treatment, a financial analyst analysis the financial statement with various tools of analysis before commenting upon the financial health or weaknesses of an enterprise. The purpose of financial analysis is to diagnose the information contained in financial statements so as to judge the profitability and financial soundness of the firm. Financial statement analysis is an attempt to determine the significance and meaning of financial statement data so that

forecast may be made of the future earning, ability to pay interest and debt maturities and profitability of a sound dividend policy. A financial ratio is the relationship between two accounting figures expressed mathematically ratio provide clues to the financial position of the concern. These are the pointers and indicators of financial strength, soundness, position or weakness of an enterprise. One can draw conclusions about the exact financial position of a concern with the help of ratio



Research Methodology

Meaning of Research Research is defined as a scientific and systematic search for pertinent information on a specific topic. Research is an art of scientific investigation. Research is a systematized effort to gain now knowledge. It is a careful investigation or inquiry especially through search for new facts in any branch of knowledge. Research is an academic activity and this term should be used in a technical sense. Research comprises defining and redefining problems, formulating


hypothesis or suggested solutions. Making deductions and reaching conclusions to determine whether they if the formulating hypothesis. Research is thus, an original contribution to the existing stock of knowledge making for its advancement. The search for knowledge through objective and systematic method of finding solutions to a problem is research. Research is defined as a human activity based on intellectual application in the investigation of matter. The primary aim for applied research is discovering, interpreting and the development of methods and systems for the advancement of human knowledge on a wide variety of scientific matters of our world and the universe. The Methodology of the study is the entire set of procedures that have been conducted to obtain meaningful conclusion for the project. It is the series of steps performed in a rational order through which the results are obtained. The procedure adopted for conducting the research requires a lot of attention as it has direct bearing on accuracy, reliability and adequacy of results obtained. It is due to this reason that research methodology, which we used at the time of conducting the research, needs to be elaborated upon. Research Methodology is a way to systematically study and solve the research problems. If a researcher wants to claim his study as a good study, he must clearly state the methodology adapted in conducting the research the research so that it way be judged by the reader whether the methodology of work done is sound or not. The Research Methodology here includes


Meaning of Research. Research Problem. Research Design. Sampling Design. Data Collection method PROBLEM STATEMENT The first step while conducting research is careful definition of Research Problem. T0 ERR IS THE HUMAN is a proverb which indicates that no one is perfect in this world. Every researcher has to face many problems which conducting any research thats why problem statement is defined to know which type of problems a researcher has to face while conducting any study. It is said that, Problem well defined is problem half solved. Basically, a problem statement refers to some difficulty, which researcher Experiences in the context of either a theoretical or practical situation and wants to obtain the solution for the same. The problem statement here is To make a Financial Analysis of Financial statements of HDFC BANK Any successful business owner or investor is constantly evaluating the performance of the companies they are involved with, comparing historical figures with its industry competitors, and even with successful businesses


from other industries.

To complete a thorough examination of any

company's effectiveness, however, more needs to be looked at than the easily attainable numbers like sales, profits, and total assets. Luckily, there are many well-tested ratios out there that make the task a bit less daunting. Financial ratio analysis helps identify and quantify a company's strengths and weaknesses, evaluate its financial position, and shows potential risks. As with any other form of analysis, financial ratios aren't definitive and their results shouldn't be viewed as the only possibilities The Ratio Analysis technique is the process of identifying the financial strength and weakness of the firm by properly establishing relationship between the items of the balance-sheet and the profit and loss account because the figures recorded in the financial statements are absolutely incapable of revealing the soundness or otherwise of a Company s financial position or performance. Thus the technique of Ratio Analysis has been used which is supposed to be powerful tool for financial statements. OBJECTIVE OF THE STUDY Objectives are the ends that states specifically how goal be achieved. Every study must have an objective for which all the efforts have been done. Without objective no research can be conducted and no result can be obtained. On the basis of objective all the research process is followed. Objectives are the main aspect of every study. The objective of the study gives direction to go through the research problem. It guides the researcher and keeps him on track.


The basic objective of studying the ratios of the Bank is to know the financial position of the Bank. To draw the correct picture of the financial operations of the Bank in terms of liquidity, solvency, turnover, profitability etc.. To make vertical comparison of financial statements. To find out the reasons for unsatisfactory results. I have two objectives regarding my research project. These are shown below:1. Primary objective 2. Secondary objective 1. Primary objective: To study the software used in HDFC Bank To analyze the financial statements of the corporation to its true financial position by the use of ratios 2. Secondary objective: To find out the shortcomings in HDFC Bank To see whether HDFC is going well or not in different areas To inform about the financial condition of HDFC To inform the investor, enabling them to take the investment decision DATA BASE The process of data collection begins after a research problem has been defined and research design ahs been chalked out. There are two types of data


PRIMARY DATA: It is first hand data, which is collected by researcher itself. Primary data is collected by various approaches so as to get a precise, accurate, realistic and relevant data. The main tool in gathering primary data was investigation and observation. It was achieved by a direct approach and observation from the officials of the company. Primary data are collected and gathered for the first time. Primary data are Sought for their proximity to the truth and controls over error. Advantages of primary data are Researchers can collect precisely the information they want. They usually can specify the operational definitions used and can eliminate, or At least monitor and record the extraneous influences on the data as they are Gathered. METHODS OF PRIMARY DATA OBSERVATION METHOD INTERVIEW METHODS QUESTIONAIRE METHOD SCHEDULE METHOD

SECONDARY DATA: It is the data which is already collected by someone else. Researcher has to analyze the data and interprets the results. It has always been important for the completion of any report.


It provides reliable, suitable, adequate and specific knowledge. I took data comprise annual reports and post records. Bank has provided me annual reports from 2005-06 to 2008-09 by help of which, I prepared my report. The valuable cooperation extended by staff members contributed a lot to fulfill the requirements in the collection of data in order to complete the project. Various statistical tools are applied depending on the research problem. In this study ratio analysis, comparative financial statements analysis, common size statements and Trend Analysis has been used for analyzing and interpreting the result. Someone else collects secondary data. So, it becomes secondary information for the research. Secondary data have had least one level of interpretation inserted between the event and its recording. Reasons for using the secondary data are listed below they fill a need for specific reference or citation on some point Secondary data are an integral part of a larger research study Secondary data may be used as the sole basis for a research study Collection of Data Both the primary and secondary data has been collected from the market and the Bank respectively. The secondary data are provided through the annual report; website etc. of the Bank and the primary data was collected through the medium of face-to-face intersection/interviews with the business person in the market.

Data once collected needed to be organization for further processing. Data collected by me was carefully gone through then the relevant and useful matter was assorted and properly organized. The data collected is no use unless and unstill it is given in presentable form. Thus after proper organization the data is given in a presentable form Analytical Tools To analyzing the financial statement there has many type of analytical tools is used. Some of these which I used are following:
Ratio Analysis Comparative Statement Analysis

Research Design A research designs is the arrangement of conditions for collection and analysis data in a manner that aims to combine relevance to the research purpose with economy in procedure. Research Design is the conceptual structure with in which research in conducted. It constitutes the blueprint for the collection measurement and analysis of data. Research Design includes and outline of what the researcher will do form writing the hypothesis and it operational implication to the final analysis of data. A research design is a framework for the study and is used as guide in collection and analyzing the data. It is a strategy specifying which approach will be used for gathering and analyzing the data. It also includes the time and cost budget since most studies are done under these two cost budget since most studies are done under theses tow constraints. The design is such studies must be rigid and not flexible and most focus attention on the following What is the study about?

Why is the study being made Where will the study be carried out? Where can be required data be found? What period of time will the study include? What will be sample design? What techniques of data collection will be used? How will the data be analyzed?

Types of Research Design

Exploratory Research Design This research design is preferred when researcher has a vague idea about the problem the researcher has to explore the subject. Experimental Research Design The research design is used to provide a strong basis for the existence of casual relationship between two or more variables. Descriptive Research Design It seeks to determine the answers to who, what, where, when and how questions. It is based on some previous understanding of the matter. Diagnostic Research Design It determines the frequency with which something occurs or its association with something else.


Research Design Used in this Project Research Design chosen for this study is Descriptive Research Design. Descriptive study is based on some previous understanding of the topic. Research has got a very specific objective and clear cut data requirements.


Data Analysis And Interpretation

MEANING OF RATIO Absolute figures expressed in financial statements by themselves are meaningfulness. These figures often do not convey much meaning unless expressed in relation to other figures. Thus, it can be say that the relationship between two figures, expressed in arithmetical terms is called a ratio. According to R.N. Anthony. A ration is simply one number expressed in terms of another. It is found by dividing one number into the other. According to Accountants Handbook by Wixom, Kell and Bedford, a ratio is an expression of the quantitative relationship between the numbers


Ratio Analysis
The term Ratio refers to the numerical and quantitative relationship between two items or variables. This relationship can be exposed as Percentages Fractions Proportion of numbers Ratio analysis is defined as the systematic use of the ratio to interpret the financial statements. So that the strengths and weaknesses of a firm, as well as its historical performance and current financial condition can be determined. Ratio reflects a quantitative relationship helps to form a quantitative statement a single figure by itself has no meaning but when expressed in terms of a related figure, it yields significant inferences. For instance, the face that the net profits of a firm amount to say, Rs. 10 lakhs throws no light on its adequacy or otherwise. The net profit figure has to be considered in relation to other variables. If, therefore, net profits are shown in terms of their relationship with items such as sales, assets, capital employed, equity capital and so on, meaningful conclusions can be drawn regarding their adequacy. Interpretation of Ratios The interpretation of ratios is an important factor. Though calculation of ratios is also important but it is only a clerical task whereas interpretation needs skill, intelligence and foresightedness. The impacts of factors such as price level changes, change in accounting policies, window dressing etc should be kept in mind when attempting to interpret ratios. The interpretation of ratios can be made in following ways:


1. Intra firm comparison: Here the ratios of one organization may be compared with the ratios of the same organization for the various years either the previous years or the future years. 2. Inter firm comparison: The ratios of one organization may be compared with the ratios of the other organization in the same industry and such comparison will be meaningful as the various organizations, in the same industry may be facing similar kinds of financial problems. SIGNIFICANCE OF RATIO ANALYSIS It is helpful in decision making. It is helpful in simplifying financial statements. It is helpful in controlling costs. It is helpful in locating weak spots. It is helpful in measuring efficiency

The ratios may be classified under various ways, which may use various criterions to do the same. However for the convenience purpose, the ratios are classified under following groups
Liquidity Ratios Liquidity Ratios

1. Liquidity ratios 2. Profitability ratios 3. Sustenance ratios 4. Asset quality ratios 5. Miscellaneous ratios

Sustenance Sustenance ratios ratios

Ratio Analysis Ratio Analysis

Miscellaneous Miscellaneous ratios ratios

Asset quality Asset quality ratio ratio

Profitability Profitability ratios ratios


LIQUIDITY RATIOS The ratios computed under this group indicate the short-term position of the organization and also indicate the efficiency with which the working capital is being used. Commercial banks and short-term creditors may be basically interested in the ratios falling under this group. Two most important ratios may be calculated under this group.

1) Current Ratio: It is calculate as,

Current Assets Current Liability

Current ratio indicates the backing available to current liabilities in the form of current assets. In other words, higher current ratio indicates that there are sufficient assets available with the organization, which can be converted in the form of cash. A current ratio of 2:1 is supposed to be standard and ideal. 2) Liquid Ratio or Acid Test Ratio: It is calculated as,
Liquid Assets Liquid Liability

Here liquid assets include all assets except inventory and p/p expenses and liquid liabilities except overdraft or cash credit or o/s expenses Liquid ratio indicates the backing available to liquid liabilities in the form of liquid


assets. The term liquid assets indicate the assets, which can be converted in the form of cash without any reduction in the value. Almost immediately whereas the term liquid liabilities which are required to be paid almost immediately. In other words, a higher liquid ratio indicates that there are sufficient assets available with the organization, which can be converted in the form of cash almost immediately to pay off those liabilities, which are to be paid off almost immediately. As such higher the liquid ratio better will be the situation. A liquid ratio of 1:1 is supposed to be standard and ideal. 3) CASH DEPOSIT RATIO: Cash in cash-deposit ratio includes cash in hand and balances with RBI. Cash-deposit ratio = (Cash in hand + Balances with RBI) / Deposits. This ratio shows the amount of deposits in ready cash with bank itself and with RBI.

4) CREDIT DEPOSIT RATIO: Credit deposit ratio is the ratio of credit to be sanctioned as the percentage of deposits lying at with the bank any point of time.


Gross Profit margin: It is calculated as, ( Gross profit / total income) * 100 The gross profit ratio indicates the relation between production cost and

sales and efficiency with which the goods are produced or purchased. A


high gross profit ratio may indicate that the organization is able to produce or purchase at a relatively lower cost.

Net Profit margin: It is calculated as, (Net Profit / total income *100 )
The net profit ratio indicates that portion of sales available to the owners after the

consideration of all types of expenses and costs either operating or non-operating or normal or abnormal. A high net profit ratio indicates higher profitability of the business. 3.) Interest income/ total income

It is calculated as, ( Interest income/ total income*100) this ratio shows the portion of interest income to the proportion or in comparison with the total income. High the interest income better it is. 4.) Net profit /total income It is calculated as , (Net profit /total income*100 ) this ratio shows that what is the net profit in comparison to the total income . higher the ratio better it is. 5.) Net interest income /total income It is calculated as, (Interest Income earned Interest Income paid / total
income*100) it is another profitability ratio which tells the NII of the bank in

comparison to the total income.



According to Securitization and Reconstruction of financial assets and enforcement of security interest ordinance, 2002 NON PERFORMING ASSETS means an asset or account of a borrower, which has been classified by a bank or financial institution as a sub standard, doubtful or less asset, in accordance with the directions or guidelines relating to asset classifications issued by Reserve Bank. NON- PERFORMING ASSET is defined as a credit facility in respect of which the interest or installment of principal has remained past due for a specified period of time. PERFORMANCE INDICATORS Gross NPA to Gross Advances. Net NPA to Net Advances.

1. GROSS NPA TO GROSS ADVANCES: Gross NPAs / Gross Advances Gross Non Performing assets is the total outstanding of all the borrowers classified as non-performing assets (viz, substandard, doubtful and loss asset). 2. NET NPA TO NET ADVANCES: Net NPAs To Net Advances Net Non Performing assets is the Gross NPA minus gross provision made, unrealised interest and unadjusted credit balances with regard to various NPA accounts. Zero percent net non performing assets is desirable by RBI. But 3% percent is also acceptable.

1) Capital adequacy ratio Tier I 1) Capital adequacy ratio Tier II


2) Capital adequacy ratio total

The one important parameter that essentially relates to the bank's ability to sustain the losses due to risk exposures is the bank's capital. The intermediation activity exposes the bank to a variety of risks. Cases of big banks collapsing due to their bank's inability to sustain the risk exposures are readily available. Considering this, it is highly essential to examine the capital vis--vis the risk weighted assets. This is the Capital to Risk Weighted Assets Ratio (CRAR) as given by the Basle Committee For computation of CAR, we need to calculate Tier I capital Tier II capital

Risk Weighted Assets (RWA)

Step 1: Compute Tier I capital: Tier I capital is the most permanent and readily available support against unexpected losses. It consists of1. Paid up equity capital 2. Statutory reserves 3. Capital reserves 4. Other disclosed free reserves Less: 1. Equity investments in subsidiaries 2. Intangible assets 3. Current and Accumulated Losses, if any Step 2: Calculation of Risk Weighted Assets (RWA) RWA are calculated by multiplying the relevant weights to the value of assets and off-balance sheet items.


Step 3: Compute Tier II Capital These are not permanent in nature or, are not readily available. Tier II capital consists of1. Undisclosed reserves and cumulative perpetual preference shares-

Cumulative preference shares should be fully paid and should not contain clauses which permit redemption from shareholders.
2. Revaluation Reserves (RR)- 45% of RR is only taken in calculation

of tier II capital
3. General Provisions and Loss Reserves (GPLR)- Actual GPLR or

1.25% of Risk Weighted Assets, whichever is lower, is taken.

4. Hybrid Debt Capital Instruments- These combine characteristics of

both equity and debt. As they are more or less similar to equity, they are included in the Tier II
5. Subordinated Debts- These must be fully paid up, unsecured,

subordinated to the claims of other creditors, also there should be no such clause, which permits redemption. The amount of subordinate debts to be taken as Tier II capital depends upon the maturity of debt. Subordinate Debt Instruments will be limited to 50% of Tier I capital.
Capital Adequacy Ratio: Capital Adequacy Ratio = (Tier I capital + Tier II capital) / RWA According to the present norm, the Capital Adequacy Ratio of bank as defined earlier should be at least 9%.



1. OPERATING EXPENSES/TOTAL INCOME: It is calculated as, (OPERATING EXPENSES/TOTAL INCOME ) The ratio also known as profit and loss account ratio because in which both the items taken from P&L account.

OVERALL PROFITABILITY GROUP 1) Return on Assets: It is calculated as, (Net Profit/Total assets*100) Return on assets measures the profitability of the investment in a firm. As such higher return on assets will always be preferred. However Return on assets does not indicate the profitability of various sources of funds, which finance total assets. .
2) Return on Equity:

It is calculated as, ( Net Income/Shareholder's Equity*100) This ratio indicates the profitability of a firm in relation to the fund supplied by the shareholders



1) Earnings Per Share: It is calculated as,

Net profit after tax & Dividend / No. of Equity Shares o/s

It is widely used ratio to measure the profit available to the equity shareholders on a per share basis. As such increasing Earning per Share may indicate the increasing trend of current profits per equity share.
2) Dividend Per share: -

It is calculated as, ( Dividend paid to equity

shareholders / No. of equity Shares)

It measures the dividend distributed among the equity shareholders on per share basis. Higher the ratio, correct the investment decision.

Ratios simplify the comprehension of financial statements. They tell the whole story as a heap of financial data is condensed in them. They indicate the changes in the financial condition of the business. They act as an index of the efficiency of enterprise. As such they serve as an instrument of management control. It is an instrument for diagnosis of the financial health of an enterprise. The efficiency of the various individual units similarly situated can be judged through inter-firm comparisons. The ratio analysis can be if invaluable aid to management in the discharge of its basic functions of forecasting, planning, coordination, communication and control. A study of the trend of


strategic ratio may help the management in this respect. Past ratios indicate trends in cost, sales, profit and other relevant facts. The ratio analysis provides data for inter-firm comparison or intrafirm comparison. Comparison cannot be made with absolute figures. Net profit of one firm cannot be compared with the net profit of the other firm. But the percentages of net profits can be compared to evaluate the performance. Similarly performance and efficiency of different departments in the same firm can be compared with the help of ratios. Investment decisions can at times be based on the conditions revealed by certain ratios. They make it possible to estimate the other figure when one figure is known.

LIMITITIONS OF RATIO ANALYSIS Though ratio analysis technique has got number of advantages, it attracts equal number of disadvantages too. Some of important advantages are as follows: Different accounting policies may be followed by the constituent organization in the industry. The ratios of the other organization May not be readily available The constituent organization in the same industry may vary from each other in terms of age, location, extent of automation, quality of management and so on


The technique of ratio analysis may prove to be inadequate in some situation if there is difference of opinions regarding the interpretation of certain items while computing certain ratios. As the ratios are computed on the basis of financial statements, the basic limitation, which is applicable to the financial statements, is equally applicable in case of the technique of ratio analysis also.


RATIO ANALYSIS- Practical Portion

1. Current Ratio
= Current assets/ Current liabilities

Year Current Ratio

2009 0.27

2010 0.28

2011 0.5

0.5 0.4 0.3 0.2 0.1 0 2009 2010 2011

Current ratio

Interpretation If the C.R. is less than 2: 1, it indicates lack of liquidity and shortage of working capital. But a much higher ratio, even though it is beneficial to the short-term creditors, is not necessarily good for the company. A much higher ratio than 2 : 1 may indicate the poor investment policies of the management. So liquidity of Bank is satisfactory SUGGESTIONS Company should try to maintain the ratio at the standard level.


Company should try to pay its liabilities in time, which will help it to maintain a good financial position 2. QUICK RATIO
= Liquid assets/ Current liabilities Year Quick Ratio 2009 5.23 2010 7.14 2011 6.89

7.15 7.1 7.05 7 6.95 6.9 6.85 6.8 6.75 2009 2010 2011 Quick ratio


An acid test or quick ratio of 1:1 is considered satisfactory. As above diagram and calculation shows that quick ratio o is more than 1:1. So it is satisfactory. But it is decreasing in 2011 . So it should be considered that it shouldnt declines. SUGGESTIONS Bank should maintain the standard. It should not be more than that nor be less than standard ratio. Bank should try to make good investments in short term assets.

3. CAH DEPOSIT RATIO =(Cash in hand + Balances with RBI) / Deposits.

year Cash deposit ratio




12 10 8 6 4 2 0 2009 2010 2011 Cash deposit ratio


Ratio of HDFC BANK, it has increased to 12 in year 2011 but in 2009 it lowered i.e. 9.47 . So the liquidity position is better than previous years.


4. Credit deposit ratio: = Credit deposit ratio is the ratio of credit to be sanctioned as the percentage of deposits lying with the bank at any point of time.

year Cash deposit ratio




78 76 74 72 70 68 66 64 62 60

Credit deposit ratio




INTERPRETATION: Credit deposit ratio of HDFC bank is still highest.

5. Net profit margin

= Net Profit / total income *100

year Net profit margin





18 16 14 12 10 8 6 4 2 0 2009 2010 2011 Net profit margin

This Ratio measures the rate of net profit earned on sales. It helps in determining the overall efficiency of the business operations. An increase in the ratio over the previous year shows improvement in the overall efficiency and profitability of the business.

6. Gross profit margin

= (Gross profit / total income) * 100 year Gross profit margin





35 30 25 20 15 10 5 0 2009 2010 2011 Gross profit margin

Ideal Ratio: Higher percentage, better it is

This ratio is compared with earlier years and there is a decline in gross profit ratio from such comparison. It may be concluded that price of material purchased ,wages and other direct charges may have gone up but the selling price may not have gone up in proportion to increase in costs. This ratio differs from the ratio of gross profits to net sales in as much as it is calculated after adding non-operating incomes, like interest, dividends on investments etc to operating profits and deducting non-operating expenses such as loss on sale of old assets, provisions for legal damage etc. from such profits. The ratio is widely used as a measure of over-all profitability of company. In this fig. you can see than the gross profit for the year 2011 is less than the gross profit of the year 2010 but much higher the ratio is more better in this case.


7. Interest income/ total income =It is calculated as, ( Interest income/ total income*100) this ratio shows the portion of interest income to the proportion or in comparison with the total income. High the interest income better it is.
year Interest income/total income




83.5 83 82.5 82 81.5 81 80.5 80 79.5 2009 2010 2011 Interest income/total income

Interpretation This shows that the ratio the bank is higher as compared to previous years.


8. GROSS NPA TO GROSS ADVANCES: Gross NPAs / Gross Advances Gross Non Performing assets is the total outstanding of all the borrowers classified as non-performing assets (viz, substandard, doubtful and loss asset).




Gross NPAs / Gross 1.05 Advances

2 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Gross NPAs / Gross Advances




Interpretation HDFC BANKs NPAs had increased in the year 2009 to 1.05 from 1.98 which shows inefficiency on the part of bank . On the whole all the banks are working towards reducing their gross NPAs.

9. NET NPA TO NET ADVANCES: Net NPAs To Net Advances Net Non Performing assets is the Gross NPA minus gross provision made, unrealised interest and unadjusted credit balances with regard to various


NPA accounts. Zero percent net non performing assets is desirable by RBI. But 3% percent is also acceptable.
Year NET NPAs / NET Advances




2 1.5 1 0.5 0 NET NPAs / NET Advances




Interpretation NET NPA of HDFC BANK has increased from 2009-011.i.e from 0.19 to 1.98 that shows inefficiency on part of bank.

9. NET NPA TO NET ADVANCES: Net NPAs To Net Advances Net Non Performing assets is the Gross NPA minus gross provision made, unrealised interest and unadjusted credit balances with regard to various NPA accounts. Zero percent net non performing assets is desirable by RBI. But 3% percent is also acceptable.





Gross NPAs / Gross 1.05 Advances

2 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0

Gross NPAs / Gross Advances





HDFC BANKs NPAs had increased in the year 2009 to 1.05 from 1.98 which shows inefficiency on the part of bank . On the whole all the banks are working towards reducing their gross NPAs.
10. Capital Adequacy Ratio = (Tier I capital + Tier II capital) / RWA

According to the present norm, the Capital Adequacy Ratio of bank as defined earlier should be at least 9%.
Year Capital adequqcy ratio





17.5 17 16.5 16 15.5 15 14.5 2009 2010 2011 Capital adequqcy ratio

INTERPRETATION: As you can see that in 2010 CR is 17.4 more than 2009 but CR is less in 2011 i.e. 16.2

11. Return on Equity: It is calculated as, ( Net Income/Shareholder's


Year Return on equity




0 .5

0 2 00 9 2 010 2


16 15.5 15 14.5 14 13.5 13 12.5 2009 2010 2011 Return on equity

Interpretation This Ratio indicates what amount of return has been given to the Share holders of the firm which help in building the good will firm.

12. Price-earning (P.E) Ratio

=Market price per share / Earning per share Year PE Ratio





30 25 20 15 10 5 0 2009 2010 2011 Price earning ratio

Interpretation This ratio shows how much is to be invested in the market in this companys shares to get each rupee of earning on its shares. The ratio is used to measure whether the market price of a share is high or low. It simply shows the profitability of the firm on a per share basis, it doesnt reflect how much is paid as dividend and how much is retained as earning in the business. But as a profitability index it is widely used ratio. .


= Dividend paid to equity shareholders / No. of equity Shares

Year Dividend per share





18 16 14 12 10 8 6 4 2 0 2009 2010 2011 Dividend per share

Interpretation This Ratio indicates how much profit has been given in hand to the equity share holders. This represents higher the ratio more is the good will of the firm. Significance DPS shows how much is paid as dividend to the shareholders on each share held. In case of our company, it has not yet declared dividend because management believes that there is a great potential of growth in telecom sector which is also evident by data shows in industry structure, thats why all profit is retained. In 2009 DPS i.e. 10.00 and in 2010 DPS is 12.00 and in 2011 DPS is 16.50. So it shows company has good recovery. Higher the ratio, correct is the investment decision


CHAPTER-4 Results and findings




SWOT Analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. The technique is credited to Albert Humphrey, who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies.


It has an extensive distribution network comprising of 319 branches in 166 cities & one international office in Dubai this provides a competitive edge over the competitions. The Bank has a strong retail depository base & has more than million customers Bank boasts of strong brand equity ISO 9001 certification for its depository & custody operations & for its back end processing of retail operation & direct banking operations. The bank has a near competitive edge in area of operations The bank has a market leader in cash settlement service for the major stock exchanges in its country HDFC Bank is one of the largest private sector bank working in India


It has a highly automated environment in terms of information technology & communication system Infrastructure is best It has many innovative products like kids Advantage scheme, NRI services Weakness Account opening and delivery of cheque book take comparatively more time. Lack of availability of different credit products like CC Limit, Bill discounting facilities. Opportunities Branch expansion Door step services Greater liberalization in foreign ownership via FDI in Indian Pvt. Sector Banks Infrastructure improvements & better systems for trading & settlement in the govt. Securities & foreign exchange markets . Threats The bank has started facing competition from players like SBI, PNB Bank in the finance market itself. This reduces the profit margins in the future. Some Pvt. Banks have 7 days banking.


Summary of Learning ExperienceAlmost all the Banks offer similar features and facilities with their Savings accounts. There are certain reasons for existing customers of Saving Account of any Bank to shift to another Bank. The level of service in terms of delivering whatever is promised, fast response in case of problems, is the most important benefit that the customers seek, from the Bank they have a Saving Account with. 1. Network reach and visibility of a Bank is a very important criterion for the customer while opening a Saving Account. We can also conclude from our analysis that network reach in terms of Branches and ATMs is directly proportional Private Players. 2. In case of a new customer, if a bank approaches it first for opening a Saving Account with them, then there is a good chance for the bank of getting many future businesses and cross sales from the deal. 3. Aggressive Marketing is the key to increasing the market share in this area, since the market has a lot of potential both in terms of untapped market. to the market share in case of


Recommendations After analyzing the ratios and financial statement I can conclude that companys overall performance is good which is also reflected by its P/E ratio but in certain areas it need improvement. They are market leader but their nearest competitor is very close with respect to market share. So if they want to compete with them it is necessary to utilize their resource in best way. As in case of current ratio its ratio is almost half of our nearest peers. For current year the NP margin is more than previous year it is better if NP is higher . They try to increase revenue by manufacturing. Equity or capital investment has increased in the organization still it is showing a increase in EPS but return on capital employed is also less as compared to the previous year. For improvement there are some recommendations: 1. Contract Sales Executive (CSE) should be trained to explain the product features and its value added services to make customers product selection convenient. 2. Contract Sales Executive (CSE) should recommend right product to the right customer so as to ensure a high degree of satisfaction among the customer. 3. The bank needs to make people aware about there products and the basic benefits they can derive out of it. And also the differential features of its savings account as compared to other banks.70% of the people did not even know about the concept, benefits and features of its saving accounts.
4. The bank should also target small business unit. 96

5. Though the bank offers free doorstep banking once a day this fact is also not known to many customers or they still do not trust this service what ever the reason the bank can popularize this service to gain an edge over nationalized banks and Co-operative Banks 6. Quality of service has been rated highly important by all demofigureic factors as a reason for banking with a particular bank, Standard Chartered needs to improve the services provided to its existing customers before attracting more in the future and use word of mouth as a promotional tool to increase the sales potential of its savings account


Success is achieved by those who try where there is nothing to lose by trying and a great deal to gain if successful, by all means try W. Clement Ston

The study may be a helpful step ahead in increasing the morale of each Employee and by studying this, management can come to know that what effective measure can be take to maintain the effective use of resources. Such results and conclusions are definitely helpful in order to achieve goals of the organization in this modern business world. There is a lot to be said for valuing a company, it is no easy task. I hope that I have helped shed some light on this topic and that you will use this information to make educated investment decision.


Profit & Loss account of HDFC Bank

Mar '11 12 mths Income Interest Earned Other Income Total Income Expenditure Interest expended Employee Cost Selling and Admin Expenses Depreciation Miscellaneous Expenses Preoperative Exp Capitalised Operating Expenses Provisions & Contingencies Total Expenses 19,928.21 4,433.51 24,361.72 9,385.08 2,836.04 2,510.82 497.41 5,205.97 0.00 8,045.36 3,004.88 20,435.32 Mar '11 12 mths Net Profit for the Year Extraordionary Items Profit brought forward Total Preference Dividend Equity Dividend Corporate Dividend Tax Per share data (annualised) Earning Per Share (Rs) Equity Dividend (%) Book Value (Rs) Appropriations Transfer to Statutory Reserves Transfer to Other Reserves Proposed Dividend/Transfer to Govt Balance c/f to Balance Sheet Total 3,926.40 -2.65 4,532.79 8,456.54 0.00 767.62 124.53 84.40 165.00 545.53 997.52 392.64 892.15 6,174.24 8,456.55

------------------- in Rs. Cr. ------------------Mar '10 12 mths 16,172.90 3,810.62 19,983.52 7,786.30 2,289.18 3,395.83 394.39 3,169.12 0.00 7,703.41 1,545.11 17,034.82 Mar '10 12 mths 2,948.70 -0.93 3,455.57 6,403.34 0.00 549.29 91.23 64.42 120.00 470.19 935.15 294.87 640.52 4,532.79 6,403.33 Mar '09 12 mths 16,332.26 3,470.63 19,802.89 8,911.10 2,238.20 2,851.26 359.91 3,197.49 0.00 7,290.66 1,356.20 17,557.96 Mar '09 12 mths 2,244.94 -0.59 2,574.63 4,818.98 0.00 425.38 72.29 52.77 100.00 344.44 641.25 224.50 497.67 3,455.57 4,818.99 Mar '08 12 mths 10,115.00 2,205.38 12,320.38 4,887.12 1,301.35 974.79 271.72 3,295.22 0.00 3,935.28 1,907.80 10,730.20 Mar '08 12 mths 1,590.18 -0.06 1,932.03 3,522.15 0.00 301.27 51.20 44.87 85.00 324.38 436.05 159.02 352.47 2,574.61 3,522.15 Mar '07 12 mths 6,889.02 1,510.24 8,399.26 3,179.45 776.86 727.53 219.60 2,113.28 0.00 2,590.66 1,246.61 7,016.72 Mar '07 12 mths 1,382.54 -0.35 1,455.02 2,837.21 0.00 223.57 38.00 43.29 70.00 201.42 288.38 114.14 261.57 1,932.03 2,596.12


Balance Sheet of HDFC Bank

Mar '11 12 mths Capital and Liabilities: Total Share Capital Equity Share Capital Share Application Money Preference Share Capital Reserves Revaluation Reserves Net Worth Deposits Borrowings Total Debt Other Liabilities & Provisions Total Liabilities

------------------- in Rs. Cr. ------------------Mar '10 12 mths Mar '09 12 mths Mar '08 12 mths Mar '07 12 mths

465.23 465.23 0.00 0.00 24,914.04 0.00 25,379.27 208,586.41 14,394.06 222,980.47 28,992.86 277,352.60 Mar '11 12 mths

457.74 457.74 0.00 0.00 21,064.75 0.00 21,522.49 167,404.44 12,915.69 180,320.13 20,615.94 222,458.56 Mar '10 12 mths

425.38 425.38 400.92 0.00 14,226.43 0.00 15,052.73 142,811.58 2,685.84 145,497.42 22,720.62 183,270.77 Mar '09 12 mths

354.43 354.43 0.00 0.00 11,142.80 0.00 11,497.23 100,768.60 4,478.86 105,247.46 16,431.91 133,176.60 Mar '08 12 mths

319.39 319.39 0.00 0.00 6,113.76 0.00 6,433.15 68,297.94 2,815.39 71,113.33 13,689.13 91,235.61 Mar '07 12 mths

Assets Cash & Balances with RBI Balance with Banks, Money at Call Advances Investments Gross Block Accumulated Depreciation Net Block Capital Work In Progress Other Assets Total Assets Contingent Liabilities Bills for collection Book Value (Rs)

25,100.82 4,568.02 159,982.67 70,929.37 5,244.21 3,073.56 2,170.65 0.00 14,601.08 277,352.61 559,681.87 28,869.10 545.53

15,483.28 14,459.11 125,830.59 58,607.62 4,707.97 2,585.16 2,122.81 0.00 5,955.15 222,458.56 466,236.24 20,940.13 470.19

13,527.21 3,979.41 98,883.05 58,817.55 3,956.63 2,249.90 1,706.73 0.00 6,356.83 183,270.78 396,594.31 17,939.62 344.44

12,553.18 2,225.16 63,426.90 49,393.54 2,386.99 1,211.86 1,175.13 0.00 4,402.69 133,176.60 582,835.94 17,092.85 324.38

5,182.48 3,971.40 46,944.78 30,564.80 1,917.56 950.89 966.67 0.00 3,605.48 91,235.61 202,126.73 7,211.88 201.42


Cash Flow of HDFC Bank

------------------- in Rs. Cr. -------------------

Mar '11

Mar '10

Mar '09

Mar '08

Mar '07

12 mths

12 mths

12 mths

12 mths

12 mths

Net Profit Before Tax Net Cash From Operating Activities Net Cash (used in)/from Investing Activities Net Cash (used in)/from Financing Activities Net (decrease)/increase In Cash and Cash Equivalents Opening Cash & Cash Equivalents Closing Cash & Cash Equivalents

5818.66 -375.83 -1122.74

4289.14 9389.89 -551.51

3299.25 -1736.14 -663.78

2280.63 3583.43 -619.82

1638.75 666.63 -311.40











29942.40 29668.83

17506.62 29942.40

14778.34 15343.08

8074.54 14666.49

6188.66 8181.77