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Consumer Protection
SOE.BroadSt.l^Floor Columbus, Ohio43215 www.ohioattomcygeneral.gov

MlKF D F V V T N F J.YJL1JVC, JLXJL/ W irNJL === * OHIO ATTORNEY GENERAL * =

August 23, 2012

YEAH WE DO THAT 3023 ASH CT Gregory Troy MASON, OH 45040-1400 Re: Getty Images Complaint*: 763541

Dear Mr. Troy: Thank you for filing your complaint with the Attorney General's Consumer Protection Section. I am the Complaint Specialist assigned to handle your complaint. We provide a no cost, informal dispute resolution service to business owners. While our office has no jurisdiction over your transaction because it is not covered under the Consumer Sales Practices Act that we oversee, we will contact the supplier on your behalf and request they respond to your complaint. This process could take up to 90 days and the supplier is under no legal obligation to respond. Please get in touch with me if the supplier contacts you directly to resolve your complaint. We will send you a copy of the response we receive from the supplier. If you have not already sent our office a copy of all documents you have relating to your complaint, please do so at your earliest convenience. Please feel free to contact our office should you have any questions. Respectfully MIKEDEWINE Attorney General of Ohio

Bonnie Comery Assistant Director of Consumer /^vocacy Consumer Protection Section

(614) 995-1540

bonnie.comery@ohioattorneygeneral.gov (800) 282-0515 Toll Free (866) 815-2530 (Fax)
2165a NOTE: Please send all communication electronically when possible.