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Catalyst Complaint Cover Page


Number 402157 Date 2/3/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Groff, Stephen W $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Name Sean Aikman 11 Shamrock Dr Brookfield, CT 06058 Phone Day (860) 777-7434 Phone Evening Email

Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian m

Name Contact Phone Contact Phone Email

Code 316 Practice Billing Issues

Date Added 2/3/2012 2/3/2012 Activity Type Email to Complainant Resolution-CLOSED INQUIRY/INFORMATION Activity Csup Thank You for Info To:


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RK-00456 PRR-2012-00283

From: Email Address: Address: Address Type: Phone: Subject: Message:

Aikman, Sean 11 Shamrock Dr. Brookfield CT 06058 Home 8607777434 Consumer Protection Phone Type: Home

I received a an extortion-like letter from Getty Images, registered in your state, for images that I both bought through Thinkstock (their subsidiarity) and that my website designer paid for through their Getty Images subscription. Getty Images says that if either of us bought these images "legally" that they would be individually registered in our name(s) and, aside from proving that we have each been former customers there is no way to counter this misinformation. They sent me a letter demanding $2500 for my use of images that we have already legally obtained. Please to research on this company and their practices. I can promise you that my reputation is beyond reproach and that all you have do is to Google "Getty Images Extortion" to understand their reputation. Best, Sean Previous Contact: Regarding: No Date:

RK-00458 PRR-2012-00283