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Catalyst Complaint Cover Page

397887

Complaint
Number 397887 Date 11/16/2011 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Wu, Andrew F $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name James Demetrious 3308 Aster Court Wilmington, NC 28409 Phone Day (910) 612-4768 Phone Evening Email (910) 612-4768 jdemetrdc@aol.com

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 100 Practice Representation of Terms

Activities
Date Added 11/16/2011 11/16/2011 Activity Type Phone Call to Complainant Resolution-CLOSED INQUIRY/INFORMATION Activity

397887

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RK-00553 PRR-2012-00283

Catalyst Report
Complaint Description
Description I have received a settlement demand letter from the Washington based company Getty Images. They have demanded payment for an image that was used on our web site without appropriate copyright licence. I would like to inquire if this is a legitimate company and lawful request. Please advise. Thank you, James Demetrious Expected resolution details: Forgive the fees for an image that did not have appropriate copyright information listed on it.

RK-00554 PRR-2012-00283

AndrewW2

11/16/2011

Called C and left a message. C had questions if this was an actually company and if he was on the hook for this or not. I indicated that the R is an actual company and that he would really need to consult with his private legal counsel regarding if he is on the hook for this or not. --AWu

397887

RK-00555 PRR-2012-00283