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Catalyst Complaint Cover Page

371298

Complaint
Number 371298 Date 8/31/2010 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Smith, Margaret $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name John K McCormick 6781 Glacier Dr West Bend, WI 53090 Phone Day (262) 629-5100 Phone Evening Email jmccormick5100@charter.n et

Respondent(s)
Name Getty Images 2101 4th Ave Ste 500 Seattle, WA 98121 Contact Phone (206) 695-3400 Toll Free Email licensecompliance@ gettyimages.com

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 203 Practice Internet

Activities
Date Added 9/1/2010 9/1/2010 9/22/2010 9/27/2010 Activity Type Email to Complainant Email to Respondent Email from Respondent Email to Complainant Csup Closing Unadjusted To: jmccormick5100@charter.net Activity C First Letter to Consumer To: jmccormick5100@charter.net R First Letter to Respondent To: licensecompliance@gettyimages.com

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RK-01064 PRR-2012-00283

MargaretS

9/22/2010

From: Shelby Knutson [mailto:Shelby.Knutson@gettyimages.com] Sent: Tuesday, September 21, 2010 3:39 PM To: ATG MI Seattle CRC Cc: Melissa Weiland Subject: Your File Number: 371298, Getty Images' response to complaint filedby John K. McCormick Re: John K. McCormick Your File Number: 371298 Dear Ms. Margaret Smith: Attached hereto please find a courtesy copy of a letter from Melissa Weiland, Corporate Counsel at Getty Images, sent to you today via U.S. Post. If you have any questions, please do not hesitate to contact us. Best regards, Shelby Knutson Legal Intern Getty Images 601 N. 34th Street Seattle, WA 98103 T: (206) 925-6910 shelby.knutson@gettyimages.com www.gettyimages.com

371298

RK-01069 PRR-2012-00283

RK-01073 PRR-2012-00283

RK-01074 PRR-2012-00283

RK-01081 PRR-2012-00283

RK-01082 PRR-2012-00283