EXECUTIVE SUMMARY The project was conducted, o To Study the Extent of Self medication.

o To Study the consumer attitude toward the self medication. This project aimed at performing the market analysis and recommending public behavior and the products with better market potential in field of self medication. Projects also aimed at providing the future prospects and helps in better use of medicines. The project was done in the months of June & July 2010. First six weeks were stipulated for Market Analysis & comprehensive research and study, and last two weeks week were spent on preparing a comprehensive report to highlight the major inferences and conclusions drawn from the study. These projects are of great importance for both public and manufacturer because Self medication is one of the most important parts of the public health care and same for the production of non prescription drugs. This project information has been gathered from different chemists and consumers. The data collection was facilitated by the use of market surveys, mailing, personal interview and telephonic interview. The findings from this project will help the consumer for better accessibility of drugs and manufacturer to develop their future prospects and core competencies.

Self medication in INDIAN CONTEXT In economically deprived communities, most episodes of illnesses are treated by self-medication. Due to the Illiteracy and high cost of modern medicines urban areas, difficulties arise in accessing modern healthcare. Drug retail shops frequently serve as the public's first point of contact with the healthcare system. In India, pharmacists and pharmacy attendants play an important role in fostering self-medication among the public. Combination preparations containing 'hidden' classes of drugs and food supplements or tonics of doubtful value were commonly used in India. Non-doctor prescribing of medicines is also common in developing countries. A "doctor" in this context is defined as someone who has obtained a bachelor of medicine and bachelor of surgery (MBBS) degree in allopathic medicine. In India, certified health assistants (CHAs) and community health volunteers (CHVs) carry out preventive and curative health activities in rural areas. Complementary and alternative medicine (CAM) practitioners are found in both the rural and urban areas. They occupy an important place in the village community. 'Compounders' who have worked for some time under practitioners in cities and have now set up their own clinic, as well as CHAs and medical shop owners are easily accessible providers of healthcare in such rural areas.

INTRODUCTION TO SELF MEDICATION Definitions:Self medication is the use by lay persons of non prescription medicines for symptoms and minor ailments, with those persons bearing the full responsibility for his or her own treatment. Or The selection and use of medicines by individuals to treat self recognizable illnesses and symptoms. Or The treatment of common health problems with medicines especially designed and labeled for use without medical supervision and approved as self and effective for such use.By World self medication industry (WSMI) In India, though the phrase has no legal recognition, all the drugs that are not included in the list of prescription drugs are considered as non-prescription drugs (or OTC drugs). Prescription Drugs are those that fall under two schedules of the Drug and Cosmetics Rules, 1945: Schedule H and Schedule X. Drugs falling under Schedule G require the following mandatory text on the label: Caution: It is dangerous to take this preparation except under medical supervision and hence are not advertised to the public voluntarily by the industry. In India, the import, manufacture, distribution and sale of drugs and cosmetics are regulated by the Drugs and Cosmetics Act (DCA) and its subordinate legislation, the Drugs and Cosmetics Rules (DCR). Prescription to OTC Switch Medicines for self-medication are often called 'nonprescription' or 'over the counter' (OTC) and are available without a doctor's prescription through pharmacies. India is inching the OTC way. Indian OTC healthcare is in nascent stages and ranks 11th in the global OTC market. But, urban India is catching up with the concept, thanks to the advent of technology, improving literacy levels, increasing health awareness and high work stress levels. In fact, Indian consumers, today, are confident about sharing healthcare responsibility, especially in case of common ailments. Considering the changing mindset and likely changes in regulatory framework, such as, OTC guidelines and open distribution, it is reasonable to estimate that within the next ten years, India will become a major contributor to the world of OTC market. Currently, aches/pains, cough, colds, hyperacidity, minor topical infections, and indigestion are major OTC categories. Emerging categories include cuts, wounds and burns, muscle pains and sprains, diarrhea and constipation. There are many Prescription products, which could be revitalized through OTC switches. An analytical interpretation of various data placed the focus on vitamins, cough & cold, antacids, antipyretics and NSAIDs as opportunity areas for switch in India.

Research PROBLEM and OBJECTIVES PROBLEM: - What is the extent of Self Medication in consumer market? - What are Consumer Attitudes toward the Self Medication? OBJECTIVES: -To determine which types of medicine(s) used frequently by consumers as self medication. -To determine consumers behavior with respect to self medication. -To identify factors contributing to consumers to choose self medication. -To identify the source from where patient(s) gets information for self medication. -To determine in which proportion various class of drugs used in self medication.

RESEARCH STRUCTURE Methodology: 1. Gather secondary data on Self Medication from books, research articles, and websites. 2. Survey of Consumers and Retailers, a structured questionnaire being administered to the respondents. Sampling: 1. Sampling unit: Consumers (male, female, above 18 yrs) selected from different

territory of Surat city. Retailers (Chemists) selected from different territory of Surat city

as per the convenience. 2. Sample size: Consumer 200 Chemist 050 Total: - 250 3. Sampling procedure: Simple Random sampling technique

Study design: Descriptive & Exploratory

Contact Method: Personal Interview Telephonic Interview E-mail

Data Analysis Tool: Cluster Analysis by SPSS data analysis tool and EXCEL.

DATA ANALYSIS

This survey on Extent and attitudes of consumer towards self medication carried out by using 200 Consumers and 50 Chemist, in Ahmedabad territory during the period of June-July, 2010. There are separate questionnaire developed for both different group of respondent. The outcomes derived from analyzing collected data are as follows. Note: I denote the basic findings with A. and Survey findings with B.

A.: BASIC FINDINGS A..1: Gender of respondent Gender Frequency Percent Valid Percent Cumulative % Valid MALE FEMALE TOTAL 144 56 200 72 28 100 72 28 100 72 100

MALE AND FEMALE

MALE FEMALE

28% 72%

A..2: Marital status of the respondent Marital status Valid Single Married Window Divorced Total Frequency 69 121 3 7 200 Percent 34 60.5 1.5 3.5 99.5 Valid Percent 34.2 60.8 1.5 3.5 100 Cumulative % 34.2 95 96.7 100

2% Marital Status Single Married 4% 34% Window Divorced

60%

A..3: Age group of respondent Age Valid 18-30 30-40 40-50 Above 50 Total Frequency 73 71 41 15 200 Percent 36.5 35.5 20.5 7.5 100 Valid percent 36.5 35.5 20.5 7.5 100 Cumulative% 36.5 72 92.5 100

Frequency
18-30 30-40 40-50 Above 50

8% 21% 36%

35%

A..4: Family income of respondent Income year Valid <100,000 100,000200,000 200,000300,000 >300,000 Total 17 200 8.5 100 8.5 100 100 54 27 27 91.5 57 72 28.5 36 28.5 36 28.5 64.5 per Frequency Percent Valid percent Cumulative%

Family Income per year

<100,000 100,000-200,000 200,000-300,000 >300,000

9% 27%

28%

36%

B.: SURVEY FINDINGS B..1: Have you ever used or bought medicine without a medical prescription? Frequency Valid YES NO Total 171 29 200 Percent 85.5 14.5 100 Valid percent 85.5 14.5 100 Cumulative % 85.5 100

Extend of self medication

yes no

15%

85%

Percentage of drug store sell medicine without prescription

yes no 6%

94%

% of consumer comes for self medication per day out of total consumer.
For self medication With prescription

31% 69%

Consumer survey indicates that there were 171 out of 200 took drugs for healing some basic ailment like common cold, pain, acidity, infection etc as self medication in the past. From further analysis it was found that there is no significance difference in self medication consumption between single and married respondent. It was also shows; there are significant relationship of extend of self medication with gender, age, and family income. Self medication was more prevailed in male (90%) as compare to female (70%). Extend of self medication increases with increase in age, and decreases with increase in family income.

And chemist survey point out that there were 47 out of 50 chemists sells medicines to their customers without medical prescription. And Out of total customer visited to drug store per day, 31% of them came for self medication.

B..2: Who is going to use that medicine, which you bought without medical prescription? Frequency Valid Self Self+someone else Family member Self+family member Someone else Total Missing Total 7 171 29 200 3.5 86.5 13.5 100 4 100 100 53 26.5 30.6 96 35 18 20.8 65.4 74 2 Percent 37.5 1 Valid% 43.4 1.2 Cumulative% 43.4 44.6

who is going to use medicine?

Self Self+someone else Family member Self+family member Someone else

4% 31% 43%

21%

1%

On asking that who is going use that medicine, which you bought without medical prescription various respondent gives response as per above table. In this case maximum respondents bought medicine for him/her self and secondaly for his/her family member. Someone else included his/her boss, manager or friend etc.

B..3: Have you ever taken the advice from pharmacist or sales pearson in order to take medicine?

Frequency Valid YES NO Total 137 63 200

Percent 68.5 31.5 100

Valid percent 71.8 28.2 100

Cumulative% 71.8 100

Advice from pharmacist

YES NO

32% 68%

When any respondent walked to take self medication, He/she was lacking the knowledge about the drugs which they took in self medication. It was supported by research data that, Out of 47, 42 consumers (72%) ask for advice related to safety of drugs, rout of administration and/ or a particular drug. There were 60%, 83% and 52% of respondent ask for rout of administration, safety of drugs and its alternative drugs respectively. And 29% of respondent ask for other advice like illness specific drugs, duration of drug therapy to cure the illness etc.

B..4: Have you ever received unwanted advice in the drug stores?

Frequency Valid YES NO Total 49 151 200

Percent 24.5 75.5 100

Valid Percent 19.3 80.7 100

Cumulative% 19.3 100

% of recieved unwanted advice in the drug store

YES NO

24%

76%

81% respondents said that they didnt get any type of unwanted advise in the drug store, when he/she bought a medicine without medical prescription. In this case unfortunately, we have to conclude that there were no ethical practice in this field of drug seling because, many of the drugs they were sold had side effects and complications, which required physician supervision in order to take those drugs. Possibly reason would be a business loss because of cut throat competition and lack of regulatory activity of such practices.

B..5: From where you got the information about self medication?

Information or knowledge about the drugs play vital role in self medication because, you have to directly approach the chemist to buy a medicine. So in this survey I was included some questions about the possible source like past prescription, advertisement and third party with orders. When it was asked to respondent, from where you got the information about the drugs for self medication out of 176 responses; 74 said that it was from past prescription, 26 from advertisement, 60 from third party and 20 respond it was obtained from other sources like CIMS, IDR, Drug Today and Internet etc. Every source of information expanded as given below.

B.5.1: If respondent got the information from past prescription than, whose past prescription he/she was used?

Frequency Valid Self Other Total Missing Total 64 10 74 126 200

Percent 32 5 37 63 100

Valid Percent 86.5 13.5 100

Cumulative% 86.5 100

Whose past prescription used for the information ?

Self Other

14%

86%

Out of 74 respondent, 64 were used his/her own prescription as source of information for self medication and remaining 10 were used others (any family members, friends, neighbors etc) prescription to got information about self medication.

B..5.2: If respondent got the information from advertisement, Than which advertisement media they were used?

Frequency

Percent

Valid percent

Cumulative%

Valid

Television Television+news paper News paper Magazine Total

7 1

3.5 0.5

28 4

28 32

13 4 25 175 200

6.5 2 12.5 87.5 100

52 16 100

84 100

Missing Total

Which advertisement media used for information?

14 12 10 8 6 4 2 0 Television Frequency 7 Television+new s paper 1 News paper 13 Magazine 4

Out of 26 respondent 8, 14 and 4 got the information from television, news paper and magazine respectively. Media will be widely used potential source of Information for self medication.

B..5.3: If respondent got the information from third party, than from whom? Frequency Valid Neighbor Neighbor friend relative Friend Friend Relative Relative Total Missing Total 12 57 143 200 6 28.5 71.5 100 21.1 100 100 38 + 1 19 0.5 66.7 1.8 77.2 78.9 5 + 1 + Percent 2.5 0.5 Valid% 8.8 1.8 Cumulative% 8.8 10.5

no. of respondent got the information from the third party.

40 35 30 25 20 15 10 5 0 Neighbor Neighbor + friend + relative 1 Friend Friend + Relative 1 Relative

Frequency

38

12

Out of 60 respondents, 6, 40, 14 respondents got the information from neighbor, friend and relatives respectively. When someone used third party as a source of information then most probably it will be his/ her friend.

B..6: Extent of Self medication Class Analgesic Common cold For headache Antacids(for acidity) Anti-biotic Vitamins/minerals Dermatological Anti asthmatic drug Herbal/Ayurvedic Anti emetic No. of respondent 127 139 120 47 52 41 35 26 113 43

%customers who prefered to self medicated with particular class of drugs

74% 81% 70% 66%

27%

30%

24%

20%

25% 15%

B..6.1: Which class of drug(s) you have already self medicated?

There are so many therapeutic classes of drugs in which consumer take the self medication. Amongst them I choose some classes for survey according to its important and frequency of use. Consumer survey indicate that out of 171 responses, 123(74%) respondent said that they had taken analgesic drugs and 139 (81%) respondent said that they had taken drugs for the common cold in the past as self medication. and 120(70%), 47(27%), 52(30%), 41(24%), 35(20%), 26(15%), 43(25%) respondents said that they had taken drugs for headache, acidity, infection, vitamin deficiency, skin problems, asthma, vomiting respectively. So according to consumer survey there was maximum market share in common cold sector in field of self medication. And second is for pain killers which the consumer is used as self medication. In this survey out of 171 respondents who were took self medication in the past, 113 (66%) respondent use herbal/Ayurvedic drugs in the management illness.

B..6.2: Which classes of drugs patient buys for self medication? % of chemist who sold particular class of drugs in self medication.
100 90 80 70 60 50 40 30 20 10 0

Above chart is obtained from the survey of 50 chemist and it is indicate the sales of various classes of drugs used in self medication. According to data there were analgesics on the first position in sales with 94% of total chemist who sold drugs in self medication. And drugs used in common cold closely next to it with 93% of chemist. There were antacids with 70%, anti emetics with 40%, anti asthmatics with 29%, vitamins with 53%, dermatological with 56% and Antibiotics with 64% of chemist sale the drugs of these classes.

B..6.3: Market status of various classes of drugs used in the Self medication. In above section we represent the relative market position of different classes of drugs. Now we will look at the market share of various drugs in the particular classes. In each class I choose some drugs according to frequently of use in the self medication and remaining drugs I was covered with others.

B..6.3.1: ANALGESICS Class/Drugs N=50 Sale Analgesic PCM Ibuprofen Nimesulide Asppirin Diclophenac Sodium Acetyl Salicylic Acid Algine 42 39 23 1 22 13 17 8 11 27 49 28 37 33 Not Sale

Consumption of various ANALGESIC (%) as Self medication

27 25

15

15 9 1 11

In case of ANALGESIC, following drugs were most frequently sale by chemist like Paracetemol (PCM), Ibuprofen, Nimesulide and Diclophenac Sodium. Others were algine, aspirin and acetyl salicylic acid. Amongst them PCM is on the first position with 27% of total analgesic selling. Than Ibuprofen Nimesulide and Diclophenac sodium were on the declining ordinal position with 25%, 15% and 14% of total selling respectively.

B..6.3.2: Drugs used COMMON COLD Class/Drugs N=50 Sale COMMON COLD CTZ I-CTZ Corex D-cold Cold off Action 500 CE cold CPM 31 28 14 17 12 2 1 2 19 22 36 33 38 48 49 48 Not Sale

Consumption of drugs used in COMMON COLD (%)as Self medication

29 26

16 13 11

1 CE cold

CTZ

l-CTZ

Corex

D-cold

Cold off

Action 500

CPM

In case of drugs used in COMMON COLD, following drugs were most frequently sale by chemist like Cetrizin (CTZ), Levo-certizin (I-CTZ), Corex and D- cold. Whereas others included Cold off, Action 500, CE cold, Chlorpheneramine Meleate (CPM). Amongst them Cetrizin is on the first position with 29% of total selling. Than Levo-cetrizin (l-CTZ), D-cold and Corez were on the declining ordinal position with 26%, 16% and 13% of total selling respectively.

B..6.3.3: ANTACID Class/Drugs N=50 Sale ANTACID Omeprazole Ranitidine ENO Digene Gelusine 29 25 18 3 2 21 25 32 47 48 Not Sale

Consumption of ANTACID (%) as Self medication.

38 32 23

Omeprazole

Ranitidine

ENO

Digene

Gelusine

In case of drugs used as ANTACID, following drugs were most frequently sale by chemist like Omeprazole, Ranitidine and ENO. Whereas others included Digene, gelusin etc. Amongst them Omeprazole is on the first position with 38% of total selling. Than Ranitidine and ENO were on the declining ordinal position with 32% and 23% of total selling respectively.

B..6.3.4: ANTI-EMETICS Class/Drugs N=50 Sale ANTI-EMETIC Ondansetron Domperidone 15 15 35 35 Not Sale

Consumption of ANTI-EMETICS (%) as Self medication.

50 50

Ondansetron

Domperidone

In case of drugs used as ANTI-EMETICS, following drugs were most frequently sale by chemist like Ondansetron and Domperidone. These both are on the same position with 50-50 % of total selling.

B..6.3.5: ANTIASTHMATIC

Class/Drugs

N=50 Sale Not Sale

ANTI-ASTHMATIC Salbutamol Pheneramine meleate 11 2 39 48

Consumption of ANTIASHMATIC (%) as Self medication.

%

85

15

Salbutamol

Pheneramine meleate

In case of drugs used as ANTI-ASTHMATIC, following drugs were most frequently sale by chemist like Salbutamol and Pheneramine meleate. Amongst both Salbutamol is on the first position with 85% of total selling and Than Pheneramine meleate with 15% of total selling.

B..6.3.6: VITAMINES

Class/Drugs

N=50 Sale Not Sale

VITAMINES B-Complex Folic Acid I-vita Neuro Bion Forte A torider Z ABDEC 24 15 5 3 11 1 26 35 45 47 39 49

Consumption of VITAMINES (%) as Self medication.

41

25 19 8

B-Complex

Folic Acid

I-vita

Neuro Bion Forte

A torider Z

ABDEC

In case of drugs used as VITAMINES suppliments, following drugs were most frequently sale by chemist like B-Complex, Folic acid and A to Z. Whereas others included I-vita, Neurobion forte, ABDEC etc. Amongst them B- Complex is on the first position with 41% of total selling. Than Folic acid and A to Z were on the declining ordinal position with 25% and 19% of total selling respectively.

B..6.3.7: DERMATOLOGICAL

Class/Drugs

N=50 Sale Not Sale

DERMATOLOGICAL Fluconazole Miconazole Neomycine B-tex Quadriderm Zole F Erithromycine 25 16 17 1 2 1 2 25 34 33 49 48 49 48

Consumption of DERMATOLOGICAL (%) as self medication

39 25 27

In case of drugs used as DERMATOLOGICAL, following drugs were most frequently sales by chemist like Fluconazole, Miconazole and Neomycine. Whereas others included B-tex, Quadriderm, Erithromycine etc. Amongst them Fluconazole is on the first position with 39% of total selling of dermatological. And Neomycine and Miconazole were on the declining ordinal position with 27% and 25% of total selling respectively.

B..6.3.8: ANTIBIOTICS

Class/Drugs

N=50 Sale Not Sale

ANTIBIOTICS Ampiciline Amoxociline Ofloxaciline Cipprofloxaciline Clindamycine Peniciline Cloxaciline Gentamycine Levofloxacine Cefadroxile Metronidazole 20 19 15 16 9 10 7 2 1 3 1 30 31 35 34 41 40 43 48 49 47 49

Consumption of ANTIBIOTICS (%) as Self medication.

20 19 15 16

10 7 2 3 1 1

In case of drugs used as ANTIBIOTICS, following drufs were most frequently sale by chemist like Ampiciline, Ofloxacine, Ciprofloxacine, Penicillin. Whereas others included Clindamycine, Cloxacilin, Cefadroxile metronidazole etc. Amongst them Ampiciline is on the first position with 19% of total selling. Than Amoxicillin, Ciprofloxacine, Ofloxacine and Penicilline were on the declining ordinal position with 18%, 16%, 15% and 10% of total selling respectively.

B..7: The factors, which are affect respondent to choose self medication without physician consultancy. There were many types of factors which affect the respondent to choose self medication as an alternative of conventional health care chain. Those included Economic Condition of the respondent, the time it takes to see a doctor, Desire of respondent to be self reliant, Advertizing of drugs and its formulation in media, distrust of conventional drugs and Routine/Literacy practice by Pharma field personnel, other educated or knowledgeable personnel.

Factors affected to choose self medication Economic The time it takes to see a doctor Desire to be self reliant Advertising Distust of conventional drugs Routine/Literacy practice Other

No. of respondents 113 135 88 89 38 43 3

Percentage of respondent affected by particular factor to take self madication

2 25 22 52 51 79 66

Other Routine/Literacy practice Distust of conventional drugs Advertising Desire to be self reliant The time it takes to see a doctor Economic

Amongst all possible factors which attract or causes the people to take self medication, most of the respondent said that they had no time to follow the conventional health care chain and this positioned at first with 79% of total respondent. And Economic, Advertising, Desire to be self reliant, Routine/Literacy practice and distrust of conventional drugs were on the declining ordinal position with 66%, 52%, 51%, 25% and 22% of total respondent respectively. Whereas others included fear of the consultancy and unavailability of physician etc.

B..8: Self medication is dangerous for our health Yes or No? Frequency Valid YES NO Total Missing Total 176 12 188 12 200 Percent 88 6 94 6 100 Valid% 93.6 6.4 100 Cumulative% 93.6 100

"Self medication is dangerous for our health" Yes or No? Comment

YES 6% NO

94%

The consumer response to the question self medication is dangerous for our health Yes or No, Was very marvel with respect to extent of self medication in consumers population. Out of 188 respondents, 176 (94%) respondent accepted that Yes Self medication is dangerous for our health and they gave the various reasons like most of the drugs have side effects, safety profile is not known by general public, timely based dose accuracy is required etc. Only 12 (6%) respond with No answer, backed up by argument that they never severe side effects or complication till date.

RESULT There were 171, out of 200 consumers took drugs in self medication for healing some basic ailment like common cold, pain, acidity, infection etc. in the past. Out of 47, 42 consumers (72%) ask for advice related to safety of drugs, rout of administration and/ or alternatives of that particular drug. 81% of the total respondents said that they didnt get any type of unwanted advice in the drug store when he/she bought a medicine without medical prescription. Out of 171 responses, 123(74%) respondent said that they had taken analgesic drugs and 139 (81%) respondent said that they had taken drugs for the common cold in the past as self medication. and 120(70%), 47(27%), 52(30%), 41(24%), 35(20%), 26(15%), 43(25%) respondents said that they had taken drugs for headache, acidity, infection, vitamin deficiency, skin problems, asthma, vomiting respectively. 79% of respondent said that they had no time to follow the conventional health care chain as a reason of self medication. Out of 188 respondents, 176 (94%) respondent accepted that Yes Self medication is dangerous for our health.

CONCLUSION Self medication is more prevailed in male (90%) as compare to female (70%). Extent of self medication increases with increase in age, and decreases with increase in family income. In self medication maximum people buy medicine for him/her self only. Out of total customer visited to drug store per day, 31% of them came for self medication. Most of consumers are lacking the knowledge about the drugs which they took in self medication. Maximum Consumers have doubt about the safety of drugs. There were no ethical practice in the field of drug selling because, many of the drugs they were sold had side effects and complications, which required physician supervision in order to take those drugs. Maximum no. of consumer gets the information about the drugs from past prescription for self medication. Analgesic is on the first position in sales by chemist who sold drugs in self medication. Maximum market share containing drugs in different classes with respect to self medication.

Classes

Max. Market share (amongst drug in that particular class)

Analgesic Common cold Antacids(for acidity) Antibiotic Vitamins/minerals Dermatological Anti Asthmatic drug Anti emetic

Paracetamol Cetrizin Omeprazole Ampicilline B-Complex Fluconazole Salbutamol Ondansetron/Domperidon

 Chemist also sales the COREX and PENICILLIN to their customer without medical prescription. Amongst all possible factors which attract or causes the people to take self medication, most of the people say that they have no time to follow the conventional health care chain. And next is Economic condition. Extent of self medication is totally contrasted with attitudes toward the self medication as per consumer survey. Information technology also plays the role in dispersal of self medication.

STUDY LIMITATION Only Ahmedabad based, so not representative of entire country.

BIBLIOGRAPHY

1. World Health Organization. Guidelines for the medical assessment of drugs for use in self medication. Copenhagen; 1986. 2. World of self medication industry (www.wsmi.com) 3. International Marketing Conference on Marketing & Society, 8-10 April, 2009, IIMK 4. IDMA Bulletin ( Indian Drug Manufacturer Association )December, 2009 5. World Health Organization. The role of pharmacist in self-care and self-medication. Report of the 4th WHO Consultative Group on the role of the Pharmacist. 6. http://www.biomedcentral.com/1471-2296/3/17 7. http://en.wikipedia.org/wiki/selfmedication

SURVEY QUESTIONNAIRE FOR CHEMIST

Dear Chemist, This is one market research survey based on self medication conducted by Student of CENTRE FOR MANAGEMENT STUDIES, GANPAT UNIVERSITY Your response for below questions will be very valuable for us and our society. Survey Questionnaire 1) How many Customers visited your store to buy medicine (per day)? A) 25-50 B) 50-100 C) 100-200 D) More than 200 2) Any customer comes to your store to buy medicine without prescription? A) If Yes than, How many...................... B) No 3) Does patient ask for advice when he or she goes through the self medication? A) Yes B) No 4) In above Que. If affirmative, than they ask about? A) Administration B) Safety of drug C) Alternative drugs D) Any other. Please,specify______________________________________________

5) Which classes of drug(s) patient buy for self medication? Sr.no. 1 Class Analgesic Active ingredient a). b). c). 2 Common cold a). b). c). 3 Antacids a). b). c). 4 Anti emetics a). b). c). 5 Anti asthmatic drug a). b). c). 6 Vitamines/minerals a). b). c). 7 Dermatological a). b). c). 8 Anti-biotic a). b). c). 9 Other please a). b). c). Dosage form Company

specify...............

Thank You for your cooperation. Date: - / /200 Place:-______________

SURVEY QUESTIONNAIRE FOR CONSUMER

Dear Respondent, This is one market research survey based on self medication conducted by Student of CENTRE FOR MANAGEMENT STUDIES, GANPAT UNIVERSITY. Your response for below questions will be very valuable for us and our society. Basic information 1) Gender: - Male Female 2) Marital status: - Single Married Widow Divorced/Separate Age: - 18-30 30-40 40-50 Above 50 Family Income: - Less than 100,000 100,000-200,000 200,000-300,000 Above 300,000 Survey Questionnaire 1) Have you ever used or bought medicine without a medical prescription? A) Yes B) No 2) Who is going to use that medicine? A) Yourself B) Another family member C) Above both D) Someone else, please specify__________________________

3) Did you forget or lost the prescription at the time of purchase? A) Yes B) No 4) Have you ever taken the advice from pharmacist or sales person in order to take medicine? A) Yes B) No 5) Have you ever received unwanted advice in the drug stores? A) Yes B) No 6) From where you got the information about self medication? A) Past Prescription B) Advertisement C) Third party D) Other, Please specify_______________________________ 7) In Que.-6 if ans. Choice is (A), than whose past prescription? A) Yours B) Someone else, Please specify________________________ 8) In Que.-6 if ans. Choice is (B), than which advertisement media? A) Television B) News paper C) Magazine D) Other, Please specify_______________________________ 9) In Que.-6 if ans. Choice is (C), than from whom? A) Neighbor B) Friend C) Relatives

10) Mark which class of drug(s) you have already self medicated with?

Sr.no. 1 2 3 4 5 6 7 8 9 10

Classes Analgesic Common cold Antacids(for acidity) Antibiotic Vitamins/minerals Dermatological Anti Asthmatic drug For headache Anti emetic Herbal/Ayurvedik

Mark

Which drug

11) Mark the factors, which are affect you to choose self medication without physician consultancy? a) Economic b) The time it take to see a doctor c) Desire to be self reliant d) Advertizing e) Distrust of conventional drug f) Routine/Literary practice g) Any other, Please specify________________________________________

12) Self medication is dangerous for our health Yes or No? Write comment on your answer. ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________

Thank You for your cooperation. Date: - / /200 Place: -__________________