This action might not be possible to undo. Are you sure you want to continue?
by SC Chen
When Alexander Graham Bell invented the telephone, never did he dream that his invention would create an unprecedented historical impact on how we communicate with one another. The telephone has become so much a part of our lives that it would seem incomprehensible to live without one! Most of our communication, whether personal or business, is initiated and conducted via the telephone. Whilst technology has since advanced greatly to allow us to send SMS or e-mails through various innovative gadgets, we can never downplay the importance of our telephone, whether keyphone or PABX system, cordless or not. The other day, someone came to see one of my bosses. As he was walking in, he was screaming into his handphone. It was awfully loud and disruptive to our concentration. Have you ever wondered how the person on the other end of the line would perceive you as a caller? Or you may have a bad day. As soon as you step into the office, you find your phone ringing incessantly and you pick it up and bark: “Hello, what do you want?” I would think that a bad impression would have already been formed in the mind of the caller, even though he may be your friend. In the workplace, this can translate to bad image for your company as a whole. First impression plays a major role in determining whether you want to further the acquaintanceship or steer clear from that person. Likewise, in a telephone conversation, the first few words you utter will determine the „tone‟ of the conversation. If you sounded cheerful, the caller would be equally receptive to talk and you may even find yourself an invaluable friend or client. It is critical that every time you pick up a call, you make a good impression. Good telephone etiquette is an asset, irrespective whether you are a receptionist or the CEO of a company. So, what is telephone etiquette? It is the correct or professional manners or courtesies one should have when using the telephone. Why bother with telephone courtesies? When you speak over the telephone, you are the voice of your company. To the caller, you represent the company. Quality products and services must be complemented with courteous and efficient services on the telephone. This is for building good public relations between your company and clients. Unfortunately, we can be overwhelmed by the stress of the day and make these common mistakes when answering the telephone:
Allowing the telephone to ring for too long Mumbling, speaking too fast and talking with food in the mouth Putting on an ascent No greetings Rude, impatient and unfriendly reply Shouting or raising your voice when you cannot hear the caller clearly Not addressing the caller by his name Holding two conversation at the same time Making the caller wait unnecessarily Failure to check the caller‟s name and other details for return call Taking complaints as personal criticism Slamming the telephone down before the caller finishes talking
Simple steps, such as, answering calls promptly (within three rings), speaking with a clear and normal tone of voice, putting a „smile‟ in your voice and being helpful to the caller, can be learnt quickly by anyone in your office. If you are feeling irritated or moody, try not to let it be reflected in your voice - take a deep breathe and count to ten (or less) before answering the call. Otherwise, take a break. What are telephone techniques? This is an art of using the telephone correctly and effectively, to achieve one‟s goals. Good telephone techniques pave the way for effective communication between our callers and us. It also helps to save time and achieve our objective in making the telephone call. Bad techniques may cause irritation, loss of business and reflect poorly on the company. Build a rapport with the caller from the onset to ward off any feeling of uneasiness or anxiety when the call is made. Once the rapport is established, it would be easy for us to communicate the information required to the caller. So, how can we establish this rapport with the caller? Well, it‟s all in the person‟s attitude. As this mode of communication relies on the message relay through our VOICE, having a positive attitude and speaking with the
right tone of voice are essential for the caller to get the message correctly. Good posture will also help to control your voice. Start to practise these techniques and remember the golden rule: do unto others what you would like others to do unto you. Getting the most from your performance review
by Danny Pancho
We often take our performance appraisals for granted. Then come appraisal time, we blame our superiors, even the appraisal system, if we get poor ratings. More so if the review results affected our salary increase or chances for promotion. And yet, if we really put our heart into understanding how the system works, there is a way to get the most out of our performance appraisals. Let's see how. First of all, what kind of performance appraisal do you have? The factorial rating type gauges how well you measure up against a set of pre-determined factors or standards. The MBO (Management by Objective) type measures performance based on attainment of objectives. A third type combines the two. First, let us look at the factorial rating type. In a study by a well-known international training organization, it was found that there may be as many as 40 different types of factors, standards or competencies included in performance appraisals. Of these, management will usually select eight to 12 factors for measuring their employees' performance. Their choices will normally depend on a company's values, thrusts or priorities. Some companies put weights on these factors to rank their importance; others treat all the factors equally. What you need to do is post a list of these factors at your desk or on a wall where you can see them every day. Then in your day-to-day activities, your actions should be focused on these factors. If the factors are weighted, then focus more on the heavier factors. To illustrate, say for example that the factors carrying the heaviest weights in your appraisal system are: 1. quality and quantity of work 2. dependability and reliability 3. job knowledge Say too that each factor is rated, ranging from 1 for insufficient performance to 5 for exceptional performance. Knowing this, you should then make sure that for #1 (quality and quantity of work), your performance is always exceptional; for #2, that your commitments and obligations are always delivered ahead of time; and for #3, that you know exceptionally well the functions, requirements and responsibilities of your job. Thus, when appraisal time comes, you can be assured of getting the highest rating in these three areas. If you have some difficulty in meeting the highest standards, you could request for further relevant training. The training may be in time management and work prioritization, planning and organization, or some other competency where you need to improve. If you have the MBO type, then you should start preparing from the time the objectives are set. Normally, the objectives are negotiated between you and your superior. If your superior is the one who prepares the objectives, chances are he will set very high targets. You should then negotiate hard to make him reduce the targets and make the objectives more achievable for you. You could cite historical figures, statistics, etc. to make the targets more realistic. If your superior asks you to prepare the objectives, then you could try to sandbag them. Aim for a target that is lower than what you believe you can realistically achieve. That way, if he asks you to increase your targets, you will still have room to move. Once objectives are identified, post these where you can see them every day as a constant reminder. Then periodically review-weekly or monthly-how you are progressing vis-a-vis their achievement. If you feel you are ahead, then relax a little but do not slack off. Just maintain your performance or increase it just a little bit. Remember that if your superior finds out that you can easily hit your targets, he might set very high ones for you the next time. If you are lagging, then keep a record of the reasons why. This is especially important if the reasons are not of your own doing, such as sudden economic downturns, changes in management priorities, or lack of support.
Another important consideration is timing. Unless your superior conducts periodic reviews or performance management faithfully, chances are, come appraisal time, he will only remember how you performed in the last few months before the appraisal. If this is the kind of superior you have, then you cannot afford to slow down despite having achieved your targets. You should know how to pace yourself so that your superior can observe how well you are performing in the last few months leading to the appraisal period. If you do all these and keep your records conscientiously, then come appraisal time, you stand a good chance of getting higher marks than what you ordinarily receive. Remember that unless you have the figures to speak for you, your superior's perception of your performance will always prevail. Thus, it is imperative for you to focus his perception on the strong points of your performance. Office politics: you’d better watch your back No matter how far you are able to distance yourself from the internal politics in the office, it is still possible that you will be affected by it. Someone in your organisation - maybe someone you have long thought of as an ally - may suddenly see you as a threat to his own career path. When this happens, this person may start acting in ways designed to undermine your reputation and effectiveness. Of course, you have to be careful not to jump to conclusions. But don't be dumb, either. If you have any reason to suspect that someone is sabotaging your efforts in the office, don't be passive. Make it your business to discuss the situation with him. But be careful. Skilled players at office politics are good at covering their tracks. So, if you have to, be prepared to provide concrete evidence to back up any suspicions you may have. In the meantime, keep your guard up whenever you are dealing with anyone who does the following:
Speaks negatively of you: Watch out for poison tongues, especially when they encourage you to talk negatively about others in the company or about the company in general. Steals your ideas: Beware of co-workers who frequently come to you to pick your brain but never give you credit when presenting your ideas to the bosses. Breaks their promises: Steer clear of people who make commitments but do not tell you until the last minute that they cannot meet them, thereby making you look bad in the eyes of others. Career Coach: How do I create and maintain a good working relationship with my boss without appearing “sipsip?” Few people in your workplace will have the same impact on your professional life as your boss. As your chief mentor and motivator, your boss can greatly contribute to your development as a professional and as a person. Given the influence that bosses have over one‟s career, it would be a logical move to try to create and maintain good relationships with them. Still, only a handful of people can claim to have friendly relationships with their bosses. So what stops them? In Filipino culture, the concept of “sipsip” – or brownnosing, ingratiating oneself with a person to facilitate one‟s advancement – is quite pervasive, particularly in the workplace setting. Still, bosses are people too and can definitely appreciate and welcome friendship and respect from anyone – even their subordinates. “I remember once commenting that I liked how my boss looked when her picture came out in magazine,” says Beanie, a marketing supervisor in an Internet company. “Objectively speaking, she is quite pretty. But when one of the office loudmouths heard my comment, she quickly remarked that I was being „sipsip‟ – within earshot of a lot of people! It was pretty embarrassing.” Placing the issue of office busybodies aside, how do you befriend your boss without being too ingratiating? Heard on this week‟s Career Coach discussions is the advice to know one‟s boundaries. “In an office environment, you can be as caring and thoughtful as you want to be to your manager provided that when it comes to work, you still do what is expected, delivering his or her expectations on time and with an exemplary quality of service.” says Beth Miranda, HR Manager of Sandstone Technology. “So when you get a good review from your manager during your performance evaluation, your colleagues will not think that the reason you got it is because you were being „sipsip‟ to your boss. At the end of the day – what is important – and hopefully will be appreciated and rewarded – is the quality and quantity of
If you‟re often the person the boss has these “closed-door” conversations with. To facilitate reading. More dos and don‟ts when sending professional e-mails: 11. Accidentally hit "Reply All" and sent dirty jokes-with lewd pictures to boot-to all your clients. 9. Go on a first name basis only if your correspondent implies it is all right to do so. Follow the correct structure. Answer all the sender‟s stated and anticipated questions to minimize follow-up emails. 15. 1.. When you write. Using all uppercase is like shouting. and breakers such as bullet points or numbers when making points. 8. Disclaimers in your internal and external mails can help protect you from liability if you inadvertently forwarded a virus by e-mail. shouldn‟t monopolize the conversation. Say it right. You‟re wasting people‟s time and bandwidth when you send chain letters. you might be infringing on copyright laws. 4. 24 tips on e-mail etiquette by Romelda C.” In her Washington Post article Your Friend. Still. When replying to e-mail. The sender might not see the formatting or might view fonts differently from that intended. 16. they will feel resentful. 6. Or called your boss a “bitch” in a blistering e-mail fired off to your colleague. Be careful with formatting. Be concise. Overuse of this feature can dull its impact and make your message appear aggressive. and can even bring down the recipient‟s e-mail system. Don’t copy without permission. ever make such self-stabbing gaffes. 2. it also impedes reading and is irritating enough to merit an unwanted response. Ms. And ask permission from the originator first before forwarding a message or attachment. Just do your job well and know the value that you give to the company. Handle abbreviations and emoticons with care. Your Boss. Use a dictionary or spell checker to avoid miscommunication from e-mails that have spelling. 12. Engr. In business e-mails. Avoid sarcasm and do say “please” and “thank you.) and last name. use short paragraphs. blank lines between paragraphs. Second. keep these reminders on e-mail etiquette firmly in mind. Your boss should solicit everyone‟s opinion equally. Shafer advises including other people in your circle. Use the recipient’s title. use of abbreviations (such as BTW for by the way) and emoticons (smiley faces) is generally inappropriate. And to ensure you never.services you have delivered to the company and not only to your manager. Large attachments are annoying. 13. 7. When using colors. Add an e-mail disclaimer. Befriending your boss is definitely a challenge. use one that is easy on the eye. Only use it if you really need your message viewed by each recipient of the original message. specific subject lines. not realizing that your supervisor‟s name was on the CC: field. Try to keep inside-jokes and one-on-one asides out of the meeting. people can‟t see your expression so make sure your tone is polite and friendly. Don’t overuse Reply to All. E-mail messages are harder to read than printed versions. Include the message thread. Don’t forward hoaxes. and virus warnings.. too. include the original mail in your reply to jog the recipient‟s memory. use the recipient‟s title (Mr. Perhaps Your Loss. so keep them short and to the point (maximum sentence length: 15 to 20 words) without leaving out important details. on the other hand. considering that from time to time. First is for both of you to maintain an “open door” policy. You. Submitted a resume you realized later was shot through with misspellings and grammatical lapses. 14. jokes. Ascutia Thank your lucky stars if you haven‟t committed these e-mail hara-kiri moves yet. Writing in all capitals is a no-no. Ask permission from the receiver first before sending an attachment. grammar and punctuation mistakes. Don’t abuse the “High Priority” option. Resist the itch. People in the office will notice when the boss closes his or her door to speak to someone. to type URGENT or IMPORTANT in an e-mail or subject line. that shouldn‟t stop you from getting to know your boss as a person. it will come under the eyes of other people in the organization. Sarah Schafer cites two rules in being friends with your boss. It will improve the odds of your message being read as well as help the recipient search for it and file it appropriately. 3. 10. Preempt more queries. For first-time communications. 5. or Dr. Use clear. can carry viruses. Catch errors.” 17. Don’t attach needless files. . The proper place for them? The recycle bin.
” you may take a friend. whether it is for a business luncheon or dinner. there wasn't enough for everyone to eat or drink. 25. let your host know as soon as possible. especially with regard to the use and abuse of cell phones.18. do what you said you would do. The minute you receive an invitation. Louis XIV. "RSVP" might as well be Greek. "Repondez. If something comes up to prevent you from attending. If you responded that you couldn't attend. head for your computer. in considering one area where the majority of business people (and the population in general) come up short. That is. Next time you may be the one planning an event and you won't want to be left in the dark. But with which hands? Have you ever given a thought as to the proper etiquette when handling . The whole purpose for "RSVP" is so the host can plan the food and arrange the venue for the right number of guests. you may call. When people fail to reply to invitations. It must have been about that time that people needed to be reminded to reply to invitations. their phone behaviours. Once you have replied. s'il vouz plait" or "Please respond. Prefer active to passive verbs. Your e-mail address is you. Ignore spam. use your cell phone to contact your host that you have hit a snag. For a meal event. The words "Regrets Only" mean just that. you must call before the party to say you can't make it. you may sometimes be required to meet clients or customers over lunch or dinner. If an email address is listed. If you can't do so before the event. Ask. Your next step is to respond. The person issuing the invitation needs to know as soon as possible how many people will be attending in order to plan properly. Thirteen people replied that they would attend but 40 showed up. their inattention to proper table manners and their lack of courtesy in dealing with customers and coworkers. and it stands for the phrase. A firm that I worked with recently had a party for their clients and colleagues.” which will only attract more junk mails. 27. Just delete. contact the host first thing the next day to explain your absence and to apologize. sexist or defamatory comments. Food arrives at your table and your first instinct is to hold the knife. unless you fancy seeing your highly personal email displayed on the bulletin board or having your day in court for forwarding or making libelous. their casual attitude toward professional dress. However. go over your checklist of commonly forgotten steps: Is the email address spelled correct? Is the message clear? Is the attachment attached? 24. “We will send the receipt over on Wednesday” packs more punch than “The receipt will be sent over on Wednesday. fork and spoon in your hands. a casual office get-together or any business/social event. Respond in the manner that the host suggests. waiting to see who shows up. you confirm that your email address is “live. If you get a flat tyre on the way to dinner. the wedding of a client or colleague. like a dinner party. "What is the biggest business etiquette faux pas that people commit today?" In a world where rudeness is rampant. say what you will do and do what you say. Be considerate.” Check the name too since some email clients automatically fill in the field when you type in the first few letters of an email address or a recipient's name. Avoid message recall. If you said you would be there. Of course. check your calendar. which looks more honest. If the invitation reads "and guest. 19. “What did I forget?” Before sending anything. your reply is expected in writing. go by yourself. Don't put off replying unless you need additional information or have to check with someone else." The practice of asking for a response to an invitation has been around at least since the time of the court of the French king. There is always the risk that there will be too much or not enough food. RSVP: Failure to Reply Ranks Tops Among Business Etiquette Faux Pas Printed with permission from Lydia Ramsey 26.” 21. Convey a professional tone by avoiding suggestive. How inconsiderate is that? The rule for responding to any invitation is to reply immediately. "RSVP" clearly means to reply one way or the other. 23. Actually it's French. 20." take the kids. an after-hours reception. "and family. Business people constantly violate the rules of etiquette with their email practices. If a phone number is given. By replying or by unsubscribing. If it is addressed to you alone. Don’t transmit confidential or offensive info. Send a response only if you don't plan to attend. During the course of your work. shocking or cute addies. A better option: Just send an e-mail to say that you have made a mistake. One of the most frequently asked questions I receive is. it's hard to narrow the list. it is in prompt and appropriate response to invitations. don't decide to go at the last minute. go. It does not mean reply if you feel like it or only if you are coming. If a postal address is on the invitation. those planning the event are at a distinct disadvantage. Take note of who is invited. If you see the words. Save the "TO:” field for last: Fill it in only after you are completely through proofing your e-mail to avoid “accidents. 22.
Here‟s a useful article which tells you whether what you are doing is right or wrong. You'll find people gripping the knife like a dagger and holding the fork like a miniature cello. This is much the same way that you would hold a pencil although observation will tell you that there are variations on that as well. You can use it to move food onto the back of your fork (which is kept in the tines down position). Bear in mind that you cannot force others to change their attitude just to make you feel better. you may just have a better relationship with your boss than you ever thought possible. One more point to keep in mind when cutting your food. 2. Accept reality. When you are cutting your food. Turn inward. The knife is in your right hand at this point. blade facing in) and switch the fork to your right hand. Acknowledging facts can hopefully clear your mind. but you do have to maintain a professional. with dire consequences for you! Instead. Glancing around you while dining out and trying to get a clue from others may not solve the problem. The knife can remain in your right hand while you chew. forks and spoons. look around. the fork is in the left hand with tines down and the handle between your thumb and third finger.them? No? Don‟t embarrass yourself. If you are thinking that your mother always cut up all your food at one time. cut only one bite at a time. not because it was good table manners. Assuming that you are right-handed. However. where to put them when you are not using them and what to do with them at the end of the course or the meal may still be a challenge. This means too that you do not grouse to anyone who cares to listen just what a beast your boss is-it‟s bound to reach him or her. and you‟ll have greater chances of keeping your job-and saving your sanity-no matter what kind of boss you get saddled with. Tines go up as the food goes to your mouth. There are two differing styles of eating: American and Continental. If you‟ve had to add “difficult boss” to your already full plate of worries. you might elect for a different boss. Fighting reality-and your boss-will only make things worse for you. A quick study of people eating out will reveal that there are almost as many ways to hold a knife or fork as there people using them. Are you being fair to your boss. try discussing with a trusted friend about what coping strategy will work best with your boss. you put the knife down (on your plate. or sour-graping because you feel you should be in his or her position? You yourself may be adding to the tension in your relationship. Keep your emotions in check. The difference is that the fork is not moved to the right hand nor is it turned tines up when food is taken to the mouth. . when you are ready to take the food to your mouth. Many people know how to navigate place settings and know when to use each utensil. The only person you can control is yourself. You don‟t have to be buddy-buddy with your manager. that was because she wanted to be able to eat her dinner uninterrupted. If this seems awfully basic. The fork is held between the first knuckle of the third finger and the tip of the index finger with the thumb to steady the handle. The Continental or European Style is less formal and actually seems more efficient. By changing the way you respond and react. you might find that you can actually get along with your supervisor quite well. Learn to manage upward. The American Style is the one most commonly used in this country and is often referred to as the zigzag method. 4. 1. 3. But the fact is. Solving The Utensil Puzzle Printed with permission from Lydia Ramsey 28. The knife is held between your thumb and third finger with the index finger resting on the top of the blade. The difference between the two is primarily how you hold the knife and fork while taking food to your mouth and what you do with them while resting between bites. you may need to learn better ways to get along with your superior. allowing you to find more positive ways to deal with the situation. You may need to look in the mirror and reflect on your own motives and motivation. People won‟t change. you‟re stuck with your present superior whether you like it or not. The knife and fork are held the same way as they are for the American Style when you cut food. How to manage your boss by Vaninna Tenorio-Davidon Your relationship with your boss can have a lot to do with whether you view your work as a blessing or a burden. How to hold those knives. it is still not permissible to wave it around or use it to punctuate your conversation. The knife then becomes more versatile. Given the chance. respectful relationship. By striving for objectivity. Your index finger rests on the back of the handle.
children and home would be the order of events that leads to the ultimate succession in life. I like the other version of the definition of success. At the reunion. latest mobile phone and even the companion we bring give us away. a person who is successful is one who has the power to afford all the luxuries in life or the power to rule and command without breaking the laws in acquiring whatever one demands in life. Success stories do not happen overnight and in order to reach your full potential. we have been too busy with our lives. Love. In between. you must be ready to give up all that we are to receive what we can become. and that is. the fame and fortune that you acquire along the way would be nice too. for example. On the other hand. we want to make sure that we will project a good impression that shouts “Here I am . not lacking anything. cultivate a continual working attitude towards the realisation of that goal. In fact. Depending on how you have planned your life. Perhaps all this while. by the time 10 years have rolled around. A lot of times. success is tapping into the available potential that we have and making the best use of it. everything will fall into place and your work will be a joy. Ludwig van Beethoven. wishes and even your idiosyncrasies. the usual topic of discussion had cropped up: “How’s life” or to put it indirectly: “Are you successful now?” Frankly.” . We have come looking good and successful. make-up. Albert Einstein or Bill Gates. for example. How do you define success? From the common viewpoint. only about 10 per cent of our potential is used in our daily lives. the naïve students that we once were would have learnt by now the lessons only experience can teach. Such assessment is important in enabling us to set higher goals later. If you have read the real life stories of successful people on earth. we have little moments to share our ups and downs in life. credentials. human beings have not tapped into their full potential. “Perseverance must finish its work so that you may be mature and complete. We have to determine our goals and put them down in writing to help us spearhead our time and energy in achieving what we want out of life. marriage. Or is it? Just like in any informal reunion or formal meeting with business associates. o Be willing to learn and work hard to achieve your goals. college may have either worked or it didn‟t.what do you think?” the moment we walk through the door what we have become on our own. skills. Of course. perseverance. The attire. talents. Quoting Ed Engstrom. o Face challenges at work as an opportunity for development of character. It takes a lot of hard work too but I guess if you work on your passion. intelligence and good look as factors to define „success‟. Jobs and career advancement may have happened or they may have not. It is quite obvious that children are getting smarter compared to our earlier generations. career or family and understandably. Look for a mentor in the field that you wish to work in and learn about the secrets to becoming like that person. we have to go extra miles to perfect a task. How do you unlock your potential? o Search inside your heart and do an inventory list of your likes and dislikes. Imagine the greatness that we can achieve if we are able to explore and discover our full potential.which explore the early development of a child . you will find that there‟s a golden thread that join them together in the same league. ex-colleagues and siblings whom I have not met for the last few years. haircut. educational programmes for children . we will able to wake up every morning with a sense of purpose and hence. It is more than the accumulation of wealth for oneself but putting your effort into an arena of action that inspires you and working towards your personal calling. In this way. the best way to succeed is to discover what you love and find a way to offer it to others as a form of service. It is not uncommon for people to associate one‟s education.The success connection: Do you have it? by SC Chen “See you at the reunion!” That was the common anticipation echoed in the few words contained in the emails exchanged with my old college mates. The goal must be measurable to enable us to check on the progress from time to time. He may be the richest man in the world or the President of the USA. Unlock your potential: Nowadays. Spending time with your mentor will challenge you to work harder and smarter in order to tap into your hidden potential.have revolutionised immensely in much sophisticated ways. What is the S-Factor? Goal-setting: Success does not come merely by wishful thinking. This information will help you narrow down your preferred job scopes.
If you agree to do a task. Successful people are not quitters. honour and cherish your spouse until death do you part‟. Consult your mentor or your reliable contacts for wisdom or advice. to name a few. A deceitful lie may start out as something trivial. we lie to our parents. there may be various reasons why lying seems to be a way of life for many people. It‟s not a matter of losing face but if you are passionate about your work. you must honour that promise. it was good and. The end result is always not promising you may get scolded by your mother. you may ask? Well. you can chart your course and make plans to achieve your goals. Lack of Discipline Honesty is the best virtue and we should start with ourselves.o o Make your plan: Now. boss or clients as a form of denial of the facts or as a protection to ourselves from confrontation . When the interest of shareholders and the public at large is being compromised.] Power & Control Gossiping in the office is an art that you either love to master or hate to indulge in. Always go back . colleagues or superior in the corporate world. perhaps you should look at yourself and ask why you are still powerless. It only breaks the integrity of the gossiper. for example. starting your own business or being the best CEO. Greed Infringement of corporate governance in the name of creating a flourishing picture of earnings and questionable accounting practices. If gossiping about others makes you feel powerful. That is why early parental guidance in the development of a child is essential to nurture him to be a disciplined person who will grow up to be responsible in his dealings with his friends. Be impeccable with your words. And not what other people perceive your achievement to be. you must do it. In a way. Back to my reunion. we will find ourselves becoming a „people pleaser‟ and constantly shying away from making a stand for our beliefs. it can become a bigger issue in life. like lying to your mother that you did not eat the chocolate but you did or you call in your office for sick leave when you are actually not sick. gossiping is a way of avoiding confrontation with the person or issue at hand and most of the time. If you pledge to „love. We deal with this underlying moral issue in our everyday life. What is integrity? It means honesty . Setting timelines would help you to ensure that you do not deviate from meeting your goals and cause unnecessary delays. Most of our parents would have taught us during our growing up years that we must inculcate this virtue because it is the right thing to do. but you always have to work doubly hard to remember a lie in case you are found out later . cannot be reversed instantly once it is damaged. Sadly. [Editorial note: You don‟t have to remember a truth. it means that you will have the will power and determination to stand firm on your commitment because you want it to work badly. your boss may find you unreliable and a broken confidence of the investors which will take some time to build up again.whom you lied to. well. success stories may be few but it is really up to yourself to assess whether you have come around and achieve some of your goals in life and career. Why do we compromise our integrity? Every once in a while. The loss of investors‟ confidence. would perhaps have been instigated by greed and lack of judgment in exercising integrity. Speak with integrity and you will be respected for it. it has no benefit to the company or the gossiper. when you created the lie . Commitment to stick it out: When you are faced with a problem and you find that you are not getting anywhere or making any progress. Though a white lie is small and relatively harmless. Despite it all.so what is the big deal. there are just too many news to exemplify our compromises on the issue of integrity in the corporate world and it has somehow.and this will always affect your integrity. what you lied about. lack of integrity only compounds a problem. friends.keeping to one‟s word even if it costs us dearly to do so. in the scandal of the Enron Corp case which has indeed eroded investors‟ confidence to a low due to dishonest representation of corporate earnings. the trust factor will be affected. If not. unfortunately. Whether it is earning your first million. Learning to set priorities is an important part of dealing with integrity. become a norm and an „acceptable‟ fashion at work. the ball is in your court and you are the only person who can stop you from becoming all you can be! Integrity At Work by SC Chen Integrity. reassess your goals or plans.
working away. your work often requires a lot of time glued to that chair. Know what's wrong So. especially when doing mechanical work that puts the body in the same position for long periods of time. We may have rules and regulations pasted on the notice boards or circulated within the office. If your body could talk. help the directors to be aware of their responsibilities to the company as a whole. Huh? Okay. your lumbar lordosis is lost and you are hunched down into the so-called 'kuba' position. whether you're a banker. spending hours being seated-day after day-isn't healthy either. Seek the truth and the truth shall set you free. Unfortunately. Manuel Sison. If I tell you that I have not lied before in my life. for example. honestly. it's certainly no disease and it doesn't put a person's life in danger. an orthopedic surgeon. a teacher. • THE BACK. a graphic artist. Others kill themselves slowly with alcohol. Ill effects Fortunately. I would be the biggest liar of all. Let your conscience be the guiding force to your action. you forget about taking care of them once seated on that desk. the neck and the hips-would be screaming at you by now: Why? Because if you're the typical worker.the physical ill effects of this chair-bound lifestyle! And believe it or not. Creating a rapport with the new staff would help to reduce any sense of suspicion between both parties in terms of work expectation and the „dos and don‟ts‟. you can avoid -. you will notice that the 'small' of your back does not touch the wall and you can actually put your hand between your back and the wall." explains Dr. Here's something to add to your vocabulary: "lumbar lordosis. a secretary. these three major parts-the back. But while it's not life-threatening." .to the benchmarks that you have set before yourself when making decisions that question your integrity personally and seek a way to share your thoughts with your close associates. but how can we make it workable? Job Orientation Awareness of the work culture of an organisation is a good starting point to orientate a new staff from the start of his career with the company on the values and working standards that are expected from him. so a "desk job" is a highly unlikely cause of death. The superior has the role to talk to his new staff about the work culture. Shareholders should take the opportunity to read the Annual Report of the company and take an interest in the management of the company. job expectation etc. and if it is maintained for a long time. This is not a natural position because it stretches the joints behind your spine. an IT specialist. Simple Steps to Stay Fit at Your Desk Ensuring all-around fitness while bound to your office desk isn't that hard: all it takes is some common sense and a little adjustment in your routine. And there are those who hasten their bodies' deterioration by holding down a desk job. your back starts to be stiff and painful. your physical health has a tremendous bearing on your mental and emotional well-being as well. give them a break! Know what you're doing wrong and learn how to make it right. or a writer. "If you have been sitting for a long period. like typing or writing. This is because we all have a natural lumbar lordosis." "If you stand straight with your back against a wall. Some people shorten their life span with cigarettes. Transparency The codes of conduct of the Board of Directors. Ensuring an all-around fitness alongside your day-to-day desk tasks is really simple: all it takes is some common sense and a little adjustment in your routine. Do nothing that needs a cover-up. do the right thing. So.or minimize -.
• THE NECK. Sison. Some such careers include for example the medical profession. the adverse effects of being seated for long periods may be quelled by taking periodic breaks to get up and walk around or do some other productive work. after all. Initially." remarks Dr. raise stress tolerance levels and improve thought processes. engineering. Keeping your body in tiptop condition-even if it's just to eliminate a dull ache at the back of your neck or to improve your posture-has a tremendous impact on your overall well-being. goes beyond physical. When computer monitors started invading offices. I worked in the UK for three years and learnt new skills in nursing and how to interact with different cultures. an indication of lack of exercise (men's desk-bound lifestyle manifests itself in the abdomen instead of the hips). All you women out there. “I knew I had to get into a profession that would allow me to travel and see the world. it helps turn you into a better worker and a happier individual. more necks probably started complaining too! When more people engaged in Net surfing. Some cybercafes have computer tables that put monitors at an uptilted angle at chest or pelvis levelwhich is good news. for prolonged periods. Why Work Abroad? by Rosalie Garret Thousands of people throughout the world have a desire to work and live abroad. teaching and law. Five-minute breaks from time to time are good enough (but if you really want to trim those hips and get the rest of your body in shape. She had always wanted the chance to work in Europe and her job allowed her to do so. he says. Sometimes. Why? The swivel bottom keeps you from straining your back when you reach for something. think again. It helps promote a more positive attitude. this one's for you! For sure. For some it is simply the chance to fulfil a need to travel and explore. you don't even need to be told that because it's clear every time you look into a full-length mirror! Serious hip problems are rarely a result of prolonged sitting. Since low back pain is a problem that comes with prolonged sitting (especially if the position is unnatural). many of you know the feeling of insecurity caused by being told that you seem to be getting bottom heavy. especially if it is unnatural. for others it is a way to progress in their career. In the workplace you just have to set your goals and tread the path in the direction you want to take. the same rule applies. Beyond physical Remembering and implementing these health tips can only do you good. Fitness. more the chance to see different civilisations. says Dr. As with neck and back problems. you need a good chair to keep that back pain at bay. yet more necks suffered the consequences! Why? It has something to do with the placement of the monitor (and the amount of time you spend staring at it)." If you constantly use a document holder for encoding. Ergonomic office chairs are very helpful. and adjustable back supports ensure maximum comfort. to taste a career and a culture within the unknown. "It does seem to make sense especially if you imagine how soon you can get a stiff neck if your monitor is placed above your eye level and you stare at it for six hours. to learn from the skills of people outside their own country and to reap the financial rewards that often allure people to work overseas. to see how others live and work. These jobs can almost be typified as „trades‟ where your skills and qualifications can be utilised and adapted to the needs of any country.This is the reason why a pillow placed between your chair and your back is comfortable. Sison. "Neck pain occurs when the neck is held in a single position. Delphine Van is a Singaporean nurse who decided to relocate for three years to the UK. nothing beats regular physical exercise to give you a good cardiovascular workout). one of the easiest ways to work abroad is to get into a career that can be used internationally. • THE HIPS. So make sure it's placed at or below eye level to go easy on your neck. The . Money was not the draw to nursing. it's simply a case of fat build-up in the hip area. If you are interested in working abroad but haven‟t got a clue how to go about it (and don‟t think the chance is likely). Usually. In short. In this day and age anything is possible.
They should cover you for any eventuality. Stacey Lee worked as a marketing manager for an events organising company. Some of you may want to go for a career that is not so specialised and not so sought after in other countries. Shek Boon is a lawyer for an international financial corporation.‟ Whatever you choose to do in your career. don‟t for one minute feel that you should contribute financially to the dream. This. He worked up the ranks into the position from being a waiter and soon secured this exclusive position. I ended up not going and leaving the company soon after. some of you may not want to pursue a career that can be defined as a trade. Make sure you don‟t fall into the trap of thinking it could never happen to you or you could end up being unprepared to survive economically or professionally. Facing a layoff is fast becoming more and more a real prospect for many Singaporeans. you can get there in the end if you want it enough. Since returning. But with will. The first rule of survival is to realise it can happen to you. It is amazing how may people just sit back and wait for the ax to fall. “Working abroad gave me more than I could have hoped for-a great awareness of international law. All signs point to an increasingly bleak economic outlook in the coming months. The fact is that. But also have a plan. They told me I‟d be in a hotel for the first three days and for the rest of the time. travelling and working is a deeply enriching experience. I had to really work for this and the competition was terribly tough. “I could not believe it. what you MUST expect is that they take care of you. nothing special. economical and cultural situation of the country. You simply have to research the opportunities and work hard. Here are some tips to help you avoid becoming a victim of downsizing and increase your career advancement potential. Good luck! Work Today. my luck was in that day. She was offered the opportunity to work in London for three months to learn from the experience of her colleagues in the head office. companies have to keep on shedding lower-skilled staff as they restructure up the value chain to be competitive.” Having worked in other countries. Do whatever it takes to make sure you're crucial to your company. Shek‟s career has gone from strength to strength. to all your travel costs. Kelvin Tan is a head sommelier (a wine specialist in a restaurant) in a well-known restaurant in Singapore. The next morning he received a call to invite him to go and work in America for a year at one of the top restaurants in New York. Although it may be exciting to be going abroad. In my opinion. and one evening whilst working in the restaurant. People are impressed with my knowledge and experience. does not mean you cannot work abroad. To keep your job. In this new and unpredictable job market. Take your time and look into both your field of work. Here was my dream job slapping me in the face. healthy salary and travel.financial rewards were a little better. a diner was most impressed with his knowledge and service. So far.” Other people‟s soul reasons for working abroad are to make big bucks. you need to work smart. this would not be the ideal situation for a business environment. job security has gone the way of the dodo. but I returned to Singapore and the skills gained helped me to progress in my career. His experience is vast and his knowledge of international legalities highly sought after. It was a good move. from your health insurance. but his main aim was to work for an international company where he could reap the rewards of a large package. I would be staying with one of the employees there and paying for my rent. practically three quarters of my salary at the time! I was gob smacked and could not believe that they would put me in this position. They didn‟t see it coming and did not have time to prepare for change. she realised that she‟d be living on next to nothing. “Here I was telling my mates about my wonderful company and the opportunity that they had given me. Remember.000 are on shorter workweeks. no matter how much your boss may like you. Companies are freezing wages and stopping recruitment.” However. Gone Tomorrow? Survival Tips to Deal with Downsizing in the New Economy by Sophia Su Some 12.000 workers are expected to lose their jobs in Singapore this year. You may not want to plunge into a war torn country or a country that does not speak your language. This I thought was OK until they told me that it would be 400 pounds. Kelvin never imagined that he would have the opportunity to travel with his work. When he started out in his career he knew he wanted to be a lawyer. the status and the chance to get out and see the world in style. ultimately what matters is . good friends and unparralled experience. Then I asked where I‟d be staying. with my parents and my rent. especially as I had financial commitments at home. I had never thought I would ever get such a chance. opportunities have jumped my way. however. in case somebody thinks you're not so crucial. However. 12. Many people assume it‟s never going to happen to them because of their long service and value to the company. accommodation. the company you decide to work for and the political. He secured a good reputation as a sommelier. I highly recommend it!‟ When working abroad for any company. if you have the desire to work abroad then go for it. I am not a „natural‟ lawyer. when reality set in. I was all set to go. The world is getting smaller and it‟s far easier today to work abroad and thousands upon thousands of people are doing it. slowdown or not. “I wanted it all-the good bank account. I learnt an awful lot in America and made some great friends and contacts.
Every Tuesday evening on this station. There are still many jobs out there. a documentary featuring different subjects was put on. Even when you are working. in fact. Many online job sites. That week the documentary concentrated on the horrors of drinking and driving with an emphasis on the lives lost! An hour before the programme went on air. Now is the perfect time to do some research. and more jobs being created everyday. if you hear of any. in fact. Keep reading the wanted ads in your field. If the worse happens. she had to take care of a particular beer brand. The second rule is to keep your eyes and ears open. cost you your job! When you find yourself in this situation. Always document your work and achievements because you‟ll forget how significant most of your work is. Take time to network and take on some informational interviews. at no cost at all. edit and forward your resume to prospective employers. To know more about what your rights of employment or termination are. Then remember. will allow you to store. life goes on. The advert was quickly taken off air and replaced with another. while downsizing may be a bad word for workers. investors like it as it show the management is cutting costs. Be aware of what‟s happening in your company. she put the alcoholic brand in the centre break of this weekly programme. and there‟s nothing you can do that can mend or change it. For example. When a merger happens. one of the first things you need to do is to examine your financial situation. slotting it in television breaks that she thought would be good for the brand. She had been in her job as an advertising sales assistant for one year and was well on her way to getting promoted to the next level. which thankfully revealed her mistake. Check your contract to make sure you get your benefits. Skills and Skills! The skills you have today may not be needed in a few years-or even a few months-so start now to learn new ones. Hiring freezes. a well-known professor from the Massachusetts Institute of Technology (MIT). Look for when a merger is going to happen. Within her portfolio of television advertisers. early retirements and other signs of what is called managed attrition are indications that your company is extremely serious about head count. Have them both in hard and soft-copy. Lester Thurow. . terrible error at work. you can write in to Work Smart. Rectifying a terrible situation at work! by Rosalie Garret What have you done! You have just made a terrible. Many companies even tolerate them and have a good laugh about the blips you make in the work place. You are in charge of your own career. in Singapore. it is good news for the company and bad news for half the employees. the Ministry of Manpower has a career centre called CareerLink@MOM that can help you choose the right skills. The third rule is that you should always be looking for new opportunities. The fourth rule is always to keep your resume ready and fresh. The final and golden rule-and key survival strategy in many industries-is to keep on learning and updating your skills. as there is always a better one out there for you. Take advantage of your company‟s training programs or the many programmes funded by government agencies. losing a job can actually offer an opportunity. as long as you learn from them and they are not repeated. Or is there? Making mistakes at work is common-normal. Look at your resources and expenses. and you do lose your job in a retrenchment exercise. you always need to be prepared to look for work in a volatile business climate. Believe it or not. sometimes mistakes and errors are made so big that they can damage your reputation. says only three things matter in the New Economy: Skills. However. How are the company shares doing? Remember. and you don‟t have to hand in your notice before they sack you first! Carlyn Hindy worked for a well-known Independent Television station in London England. where the Singapore Human Resources Institute will answer your questions on workplace problems. take a deep breath and realise that although the clouds look black and heavy. such as football programmes and male interest programmes. get you demoted-or worse. Make contacts with headhunters. there is a way around every terrible situation.the bottom line. Look for other warning signs. sign up for online services that will keep you informed of new job opportunities. and without checking the content of the document. Never just sit still. Look for jobs in your field and see if the requirements listed are skills you possess. there was a final programme security check. you should stay abreast of the job market. Better still. Also keep up with possible mergers involving your company. One day Carlyn was distracted. Regardless of how secure you may be in your job.
but she immediately realised that unless she rectified her error she would probably lose her job. The Board of Directors were initially angry but respected her honesty and decided to put her back on a probationary period of six months. At that time. To his astonishment his friend denied all knowledge of the incident and their conversation and even went as far as saying they were barely friends! His friend had done it for self-gain and career progress at the expense of a twelve-year friendship. She wrote a letter highlighting that she had made the error and was deeply sorry about the problem caused. but this time with a dictaphone in his shirt pocket hidden under his jacket. The two men got into a heavy and loud argument and his “friend” started shouting at the top of his voice how he had set John up and how he didn‟t care. Your boss is not too bad. After a few more weeks. And most importantly. saying it was worth it for the pay rise he had received. John‟s bosses respected him for proving his innocence. You like the working environment. you have finally managed to get a job that you are really happy with. and all were participating. Make Your Mark! Whatever the career and the company you choose. it can be resolved with a little time and sincerity. Having known his friend for twelve years and grown up with him. This is the all-important beginning to your long-awaited career. In his own time John visited his friend to confront him about what had happened. London--who . I can remember a secretary in the first company I worked for--The Daily Telegraph Newspaper. He enjoyed his job and had a promising future with the company. “I was absolutely dumb-struck! Here was a guy who I had spent most of my childhood with and he was blatantly trying to ruin me. he said. I accepted it and I took my punishment.” John See was a financial analyst for a bank in London.causing unnecessary work and a lot of red faces! Had the beer been aired in the programme. do what you can in the right way to prove you are a moral and good worker. I had to do something about it. and she sent it throughout the intranet system to everyone in the company. allowing her to keep her job. but it goes without saying that you have to be vigilant and honest at all times in the workplace. Treat all equally whatever their position because you don't know whom they know. John faxed the information through without thinking that there was anything wrong about it. Due to this John and all new staff were placed on training to be aware of threats from outside and to be more vigilant. He went straight to a lawyer and together they met with his bosses. you are contented. will usually know someone-who-knows-someone in the industry.” John let the dust settle and while still on suspension re-visited his so called friend. John wanted to explain there and then but did not want to get his friend in trouble and remained quiet. and your aim is to get on the good side of as many people as you can--without becoming an all-and-out pain. once you have entered the working-world you are networking and proving your ability the minute you step through the door. His (so-called) best friend worked for a rival company and asked John if he could possibly send him some information over of their latest financial statistics for an international financial report. Five years later. admit to it and make sure it never happens again. John was taken back and his friend was sacked from his job. Everyone you talk to. It was something was doing for all the banks in the country. John had the evidence he needed. She also arranged to see the Board of Directors personally and deeply apologised for her stupidity. Carlyn is a Director of Advertising Sales and has learnt that honesty and speed can rectify any difficult situation: “I made the mistake. people laughed at me at first but I soon gained my respect again. Your colleagues seem pretty approachable. everyone you meet. Whatever the situation. They realised he was a good worker and would never make the same mistake again. If something goes wrong and it‟s your fault. These cases are extreme. If you get caught in a tricky situation when you are innocent. The next morning a letter was sent throughout the company detailing the event that had happened the night before and the negligence of the employee involved. They had the receipt of the fax slip in hand. He was suspended immediately while they investigated. no one knew it was Carlyn. the Television Company would‟ve been sued for millions! And there would‟ve been tabloid frenzy in the British media. (Sounds like something from an American movie). Once In by Rosalie Garret After a long hard slog. Two hours later his direct boss and a security guard from the bank asked him to step into a private room to find out why he had sent the rival bank confidential information. and you are not about to let yourself down. that it was nobody else‟s fault but her own.
Remember. The point of this message is that you have to treat all your colleagues equally. Make sure that you pull your weight without getting walked over. When you work day in and day out with the same people and the same environment. Later the company was expanding and looking for more employees. generally doesn't create even a whimper. In fact. The best way is to follow the rules and don't try and rock the boat. but I kept my cool and was as polite and civil to him as I could be. You never know who will be promoted next. Show respect for others and learn to appreciate their role in your company. Do your job and do it well. Bosses' Day. Just exactly what are they? It is very difficult to define what office politics are because they differ in every company. here was a guy who had not been through the door for five minutes telling me how to work. you are a team. his actions were noted by many and never forgotten.admittedly was a little slow at her job. I used to go home every day upset and ready to punch his lights out. Director of Sales for an Internet company: "I started as a secretary and used to listen to all the sales staff trying to get advertisers for the site. Be professional and you'll be OK. Be keen to go with the politics. others are created and form on their own. You have to knuckle down and show that you are worth their time and money. Newcomers either go with the tide or don't. And finally. A little dubious my boss said yes. Mark cannot forget the trouble his colleague caused. but to be enthusiastic. Delphine Low. After all. The key is not to be a "yes" man or woman. 'What an exciting job!' I thought. Try to bring in new ideas and ask questions of as many people as you need. however. It did nothing for his reputation. He encountered hostility from a co-worker who had been with the company for several years and did not like younger blood coming in.is that an oxymoron? by S. and it's usually the latter who end up getting drowned." Today Mark is the troublemaker's boss. be firm but fair. Listen and Learn At the beginning of any position you have to prove that your company made the right choice to employ you." It just so happened that this young lady was the daughter of an influential member of the company and although nothing happened to the male colleague. One guy in particular was very annoyed with this and decided to make my life a living hell. On top of this. and even after five-years. In any working environment rules are set. as it is bosses get fat pays. as you get to see where you fit in the working environment. In the interview the questions were in-depth and hard. . without each other you will surely wilt. I have never looked back and love the fast pace and the money sales can provide!" Don't be a wilting violet. in every office. Try to be as ethical as you can in all your judgments and people will start to respect you for your decisions. and I asked if I could apply for the role. Sadie: "I was so upset. a nice enough person. in every building. people will have different opinions and may have conflicts over something as simple as who makes the coffee at 3 pm for the team or whose turn it is to pick up the post. This is where the team players stand out from the troublemakers and get ahead. She was so distraught that in the afternoon she ended up resigning and leaving the company. Jai Shankar While the Labour Day is celebrated in a big way. the average Joe might even quiz the need to have such a day at all. I got onto a graduate scheme and ended up becoming the same level as some who had been there for five-years. which falls on 16 October. One colleague was especially rude and abrupt with her and told her that most of the office thought she was bad at her job. It was really humiliating. and the work she did was good and consistent. Show initiative and willingness to learn. but I had learnt so much through listening and taking notes in my spare time that he was very impressed with my answers and gave me the job there and then. and although the resentment has gone. but make sure you don't tread on too many toes along the way. we need to appreciate them as well? It's a beguiling question that perhaps should be treated on a case-to-case basis. She was. Taking in all around you and learning from as many people as you can will show that you are not only eager but a great team player with the qualities to get you that bit further. and you never know when you will bump into the person you disagree with. but don't be so keen that you get only the smaller jobs. many still bring up the day and remember his actions as appalling. Some are written out on papers and in contracts for you to follow. "I started to work for an engineering firm after I graduated. This is when working ethics will set in and show who is fair and will work fairly. Mark Gosby was a trainee graduate on a fast track scheme at a large engineering company. Toe the Line Within every office and company there are working ethics and politics. Good bosses . you will notice how colleagues interact and the roles people play in their daily work function. In any working environment. big offices and even social respect. go for it! This is your chance to prove to yourself that you can.
In fact. This is because. But that was what Ford did. 10. which sometimes included checking their toilets. When you have a long-range overview written down in a planner or calendar. although no one really knows what the real figure is. needs. Bill "Microsoft" Gates is a hard taskmaster and a manipulative corporate raider. A good example is William H. So. This does not have to be the case. Too Much to Do and Not Enough Time: Very few people spend enough time planning and scheduling. Practice . values and expectations. This way you have covered yourself and have let your boss know that you require authority to match your responsibilities. many bosses with reputations of being tough have shown notable commitment towards the welfare of their employees. it is said that Gates has helped create more millionaires than anyone else in the history of the corporate world. In fact. founder and ex-chairman of Ford Motor Company? Not many bosses would pay their employees wages that exceed the market rate. He was humbleness personified. Often supervisors are unaware of how much you have to do. That will give you more confidence. We usually think that if one person wins an argument. Focus on the task to be accomplished rather than the egos involved. let her know what is already on your agenda and ask her to help you rearrange your schedule. and someone wants to keep her from getting what she wants. Interpersonal Conflicts: Conflicts arise out of differences in opinions. Ltd. It was a revolutionary step away from the sweat shop mentality that was then dominating the management philosophy of the corporate world. Your memo should include what you need to complete the project. Too Much Responsibility Without Authority: It is a good idea to ask for enough authority to carry out your responsibilities in a professional way. Ford had the intelligence to note that wage should at all times commensurate productivity.But it needs to be stressed that not all bosses are taskmasters without a heart. These individuals have understood the importance of striking a harmonious balance between work and welfare. as many of us would like to believe. enroll in a good course on public speaking.founder and chief software architect of Microsoft Corp. Another excellent technique is to make a list of all your projects and tasks and ask your supervisor to help you plan and set priorities. I don't know what is. It's not necessary to prove someone else wrong to do this. it is said that he usually tried to take time to inspect his employees' workplace environment. Listed below are specific workday situations that are among the top causes of stress for men and women. Complete knowledge of your subject matter will give you some confidence. when he made his rounds around the plants. Stress occurs because each person involved in the conflict wants things her way. Even if you live a healthy lifestyle and can deal with most stressful job situations. and remarkably. for under his leadership Microsoft offered generous stock option packages to its employees. he did it willingly. Speak Before a Group or Being in the Spotlight:Part of this stressor is fear of making a public mistake and looking foolish. Time and time again he preached the importance of treating employees with dignity and respect and even made strong efforts to translate such sentiments into company policies. To hone your presentation skills. over the years. the other loses. document what you have accomplished and send that memo to your boss. You can reduce the stress of conflict by looking for areas of agreement first. Yes. you will still have periods of frustration and stress. scheduling your week and detailed planning of each day will give you control of your time at work. When you have last minute requests with deadlines from your boss. Proper planning eliminates many time wasters. When you cannot get that authority. And finally what about Henry Ford. Gates – co. Matsushita genuinely cared for the well being of his employees. you can schedule your work at a comfortable pace and thus avoid surprise deadlines. Remember you want to solve a problem. to all the great bosses out there. Let your boss have ultimate responsibility for setting priorities and seeing that deadlines are met. have a great Bosses' Day! Stressors At Work by Bee Epstein. Deadlines: Once again. For example. However. Another individual who budding bosses can look up to is Konosuke Matsushita. If this is not creating value for employees. Career Specialist Stress is a condition of modern life. planning and scheduling will help you track your work flow. Gates is also a generous man. unlike the many high-nosed bosses who strut along the corridors of corporate offices today.000 is the number often bandied around. who is the founder and ex-chairman of Matsushita Electric Industrial Co. Planning projects.
1. Go to a movie or concert. Delay it. especially those with empathy and a sense of humor. Say 'Stop'. Inhale deeply and exhale heavily a few times. Have a non-business lunch with a friend. Coping With Stress At Work by Ngeow Yoke Meng Today. Sort it out. Others will welcome your trust. following some of these measures does not necessarily mean that you can run away from stress or problem at work. then act. It is easier to see a problem in perspective when it is put on paper. Calm your thoughts. Read something inspirational. You are likely to be digging yourself even deeper into the mire if you deal with it using the negative ways such as the following. and tell yourself you deserve it. divert your energy. explore alternatives. Notice something enjoyable around you. Relax your body. Think positively. Cancel it. have a hairdo. try the following after work: Surround yourself with people who nourish you. Write it out.speaking before non-threatening groups to reduce your stress. Distance it. Lighten it with humor. don't let the negative pull you down. Imagine yourself being successful and feel good about it. Often it does not. Consider taking an opposite approach. Exaggerate it. Share it with someone else. Peace of mind comes from being at peace with others and the environment. However. pause and think. Go to the park. but don't be too sensitive and don't overdo it. Here are some useful suggestions by the Health Education Authority in the UK to cope with. and finally to break the stress we face at work. Laugh it off. jealousy. Sit by the window. Is it likely? Win through it. resentment. make a decision. Ask for the treatment and the money you deserve. Go for prayers or meditate. List practical options. as society moves at a much faster pace. depression and many of the other negative feelings that influence the behaviour of a person under stress. anger. Pamper yourself with a beauty salon. Get into the present. Talk it out. Clear your head. Be generous with smiles. Plants are wonderful. Wage Inequality and Discrimination: Know your rights under the law. An attitude of gratefulness and goodwill toward others eliminates hostility. Imagine a few years from now. Have refreshments in an outdoor café. Breathe it away. Put a side 15 minutes a day for a worry session. employees and even employers find that they are often under pressure due to stressful work conditions and undesirable environment in and out of their workplaces. Some of the most stressful discrimination exists in subtle ways and can't be quantified. Raise your shoulders then drop them. How much will it matter then? Balance it. Escape it. Consider the good consequences and feel glad about them. in fact . Hold it. When you need to overcome stress. Now take a fresh look. Reverse it. Put plants or flowers on your desk. facial. Make a list of good things in your life. but fresh flowers are special. Shrug it off. Picture the worst that could really happen. leave it until then. Work it off. Buy yourself a gift or reward. weigh them up. manicure etc. Denial A refusal to admit that anything is wrong in the hope that it will go away. Do something physical. Watch a baby play. Know your worth and your rights.
8. However. It's your partner's fault the car is out of petrol even though you drove it last. inspiring and trusting environments. insightful idea of yours. 7. They often overlook the fact that creative and innovative ideas are born from open. you troubles travel with you. 5. supportive. This idea has been incubated for some time and waiting to come out of your mind. with or without you realizing it.in an attempt to make a 'fresh start' and leave problems behind. This is the perfect time to verify your idea. or what the experts term as preparation. Creativity is not something that just happens. or when you suddenly become enthusiastic about the subject. you still need to gain more insights or look for specifications in the idea to make it as useful and conductive as it can be to your company. As you're always canceling appointments. you must have at least a foundation or basic knowledge of the subject matter. The so-called "inspiration" does not come from disguise. Many bosses tend to believe that you can be creative and innovative whenever you are asked to during a brainstorming session. Displacement Feelings of aggression and frustration are dumped on other people (usually those who know you and love you best) and things instead of the source of trouble can be disastrous. But a it's the way you habitually behave that is usually the problem. Then you "incubate" your initial idea from time to time.a new job. 4. then you actualize it with deeper understanding. depending on urgency or the importance of your idea. even routine work can become interesting and meaningful. it comes from your mind. as you have put it a lot of effort and thought to make it more applicable and relevant to the current demand of the company. You can also make discretion to eliminate the not-so-useful ideas to suit the company's needs. Projection You blame everyone but yourself for whatever goes wrong. Creativity doesn't JUST Happen! by Ngeow Yoke Meng Creativity and innovation are two popular buzzwords that help breed great ideas in the workplace. and they can surface as nightmares. any kind of challenge that might be uncomfortable in the short run. Regression When stress is very severe. When your opinion about a certain subject is requested. it puts a strain on your personal and business relationships. You avoid present stresses by contemplating past happiness and success. 6. You can now concentrate on one subject and pay full attention to it. This kind of feeling is positive towards nurturing creative thinking in the workplace. you will not be able to come out with good suggestions on how to improve . phobias and obsessions. You can do this either alone or with other fellow colleagues. 9. They were dependent on others then to protect them and order their life. 2. people may escape by reverting to childhood behavior. But the weight of them is still with us.it will probably get worse. The finalized idea may turn out quite different from the initial one. So it is time to release such idea from your mind. or whenever you want to. On the contrary. illumination and verification. you come across this brilliant.or indeed. Escapism Moving from one situation to another . incubation. It is the result of some long thinking processes. In the beginning stage of preparation. 3.except the real ones. Rationalization You explain away your conduct with any number of plausible reasons . a new marriage . When you feel passionate about what you do on a daily basis. Avoidance Arranging your life so that you avoid stressful situations . depression. if you think your job is boring and tedious. Repression Sometimes we bury past traumas in our unconscious and forget they ever happened. Nostalgia Things were better in the past. The knowledge you possess will give you some general idea about the subject.
After working there for two years. He had several interviews and was offered a job with a similar company but for a larger package. The conditions that encourage creativity in organizations are based on a person's internal sources of inspiration. You should always resign for a positive reason: perhaps you have been offered a career advancement in another company. and perhaps you are starting a family. you too.' Resigning does not have to be a negative experience for both you and your employer. He decided to resign from his current employee and was confident in the decision he had made. and are you leaving for the right reasons? When should you resign? Never resign spontaneously or because you have had a difference of opinion in the office or a disagreement. if only I had signed a contract. I got so wound up that I could not return. Eventually Jenny found a new position in a rival company. she did not have as much influence as her boss and he made her hunt for a new job. but I could not take his criticism anymore and felt like crying. so that you don't find yourself in a difficult position. the energy you possess can be contagious to other co-workers who look on. When you maximize your capabilities at work.your current job function. His current employer had been swift to employ someone new and he was left without a job. if you are willing to nurture your creativity in a positive way. again her boss degraded her buying ability. He or she will think of ways to add interesting features to make telephone reception more fun than before. Artists would send her their work and she would decide whether to buy them or not to be printed on gift cards. Her taste was different from her bosses and often she would be criticised in front of other colleagues about the art she bought. This increases the morale in your workplace and you feel proud because you are a part of it. 'It was so humiliating. I acted far too hastily. Employees who are inspired internally will make the necessary changes to turn a common workplace into enjoyable and inspiring environment. 'I am shy by nature and this was not the right thing to do. The usual procedure is to draft up a resignation letter to . without being told. here I was without a job after working all my life. They were sorry but they could not employ him. she tried to buy in the interests of the company and work that she thought the general public would like. you will be rewarded on a daily basis . If this neither burdens the management nor causes inefficiency. as well as the external surroundings. can bring changes to the current work environment.' Tom added. Although she could accept that their tastes differed. In short. It got so bad that when I applied for new jobs even the receptionist would be a little funny to me on the phone!' Although Jenny was not in the wrong. As a creative employee. He thought that everything had been arranged and had even been given the date to start working at the new company. Your passion for work pushes you to perform your best without stringent rules or close supervision. perhaps you are starting your own business. Tom was dismayed and felt terribly foolish. Resignation by Rosalie Garret So you have reached that ultimate time to resign and you are almost certain that you are making the right decision and the right move. but by the healthy and joyful work environment that you have just created.not by your bosses. If you play your cards right you can leave with a good taste in your mouth and perhaps the offer that you can have your job back at any time. if only I had not acted hastily it would've saved me a lot of stress. He or she could suggest to the management that melodies of telephone ringing or waiting calls be changed from time to time. My boss was a very influential man and called up his contacts and told them not to employ me. an international music company. and customers who notice the differences. he had not signed a contract with the new employee and after resigning received a call from them telling him that the position was not available. you pitch in to do what is needed to make the outcome more successful. including the bosses. For instance. However. a telephone receptionist who loves his or her job will speak with gentle tone and cheerful voice. If you are moving to a different company ensure everything is signed and sealed before you leave such as contacts and the package you require. Don't leave until everything is secured and you are 100% sure that your next move will be smooth. be confident and be prepared for any response. Thomas Hyde decided to look for another job while he was still working for his current employee. but at a loss to his salary! How to resign? Be sure. the initiative he or she is making will sure impress others. But have you really thought it through? Are you moving up in your career or sideways. Penny Tan worked as a buyer for a design company. Jenny simply picked up her bag and never returned. For example. Resigning is a tough decision and should always be well thought through and planned. Tom learnt from the experience and eventually secured a job with yet another company. co-workers. 'It was a waste of my time and energy. but she regrets not resigning in a more professional manner with something confirmed to go to.
Shortly after I left my last job.your direct boss and have a meeting with him/her to give them the letter. I am no longer bound to introduce myself with a job title. The letter should be short and succinct and should read something like this: Dear Mr Xx After much consideration. what on earth are here for? I would not be surprised if most of us do not put much . I am terminating my employment with x. They may even try and persuade you otherwise there and then or at a later date with a monetary incentive to stay or an appealing package. job opportunities are in abundance and you can build your career along the line of your tertiary qualifications. I am still finding more about my direction daily. but I knew I was making the right decision so I went for it.com. I have learnt that once you have the inclination of what kind of person you want to be. It is an interesting journey of discovery if you have the audacity to take this trip. you never know when and where you will be in the workplace and you may work with or for your current boss/employee in the near future. Also be prepared to be asked why and what your next step is. I would encourage you to examine your thoughts that put you where you are today and how to move forward to realise your right career path. It is in your interest to resign positively. I wish you and the company well in all business ventures. However I did not have any idea what that job would be: I did not have in mind the question of "what I want to do". a call was immediately made to security and she was escorted off the premises. some may be glad. when economic slowdown looms in. stories of retrenchments. So. This was the usual practise for her company. What is your calling? In other words.' Dipti explained. this is the usual practice in most companies. Far more important than the make-up and clothes and our external adornments is the realisation that you have to be responsible for your own career life. There is a sense of fulfilment that you are impacting people's lives and sharing experiences and information with other fellow job seekers. It is always better to work on who you want to be as compared to what you want to do or how you want to look. I would like to take this opportunity to thank you for the experience I have gained and the support given. cost-cutting exercises and mergers of conglomerates into smaller groups with lean and mean corporate structure tend to build a sense of uncertainty for job seekers in the employment market. firstly. It has a liberating sense because the possibility of you doing greater things is limitless. and some may be relaxed about the situation. There is no need to react immediately and say: 'no I have made my final decision. I found out that I wanted to do something that would enrich people's lives. As soon as she told her boss where she was going. Take time to muse it over and tell them you will come back to them in a couple of days. After three years she was headhunted by a rival newspaper and decided to take the job. I have discovered that I am able to fulfil that desire with the intention that my articles will inspire readers to be more proactive and be in control of their career paths. I felt like a criminal. When times are good. Whatever is the reason for you to be looking for a new job now. If you are moving to a competitive company be prepared to be escorted out of the company there and then. 'It was all very solemn and horrible. you will be driven to fulfil that vision. Who Do You Want To Be? by SC Chen Are you at a crossroad in life where you wish to find out more about your career path? Lately. But through my freelance writing assignments with Jobstreet. whether during economic boom or bust. the economic uncertainties have enforced job seekers like myself to consider an instant 'make-over' of our preferred career paths and find ourselves with the reality to transform our lives. most employers will be sad to see you go if you have been a good employee and wish you well. Dipti Vajpayee worked for a newspaper in the advertising sales department. whether due to personal reason or looking for greater challenges or you are a fresh graduate. Some bosses may be shocked or even horrified. And the best part is that you enjoy the work because there is the manifestation of your true self and it is being channeled through your work. Usually.' as the offer may be exceptionally attractive and a very good opportunity. Yours sincerely Rosalie Garrett Be prepared for any reaction. However. you need to create a better self-awareness and start to look honestly at what is going on with your lives and those around you.
yet unable to break away from the security of the familiar work style and venture into the unknown? If you are out of job for a while. Anything which falls out of this purpose just isn‟t good enough. I trust that everything happens for a reason even though we are not wise enough to see it or it is not apparent. this is the time for you to be bold and courageous. laid off or given your VSS and now.". Have you considered changing your line of work altogether. life is a broken-winged bird that cannot fly. that pulls you to the highest part of yourself. for if dreams die. How do find your calling? You will know by a feeling inside you. Such recommendations are given with all good intentions because these vocations are respected and pay well. But deep inside. We may compromise and even grow to accept it and thrive to make a living out of it. Nice sounding job titles can be quite misleading and based on my experience. One of my favourite collections of quotable quotes is from Sir Wilfred Grenfell . doctor. you are wondering what you are going to do next. Have you ever embarked on a journey of self-discovery? So many of us listen to what others tell us to do when we were growing up. The much infamous professions. there is a need for job seekers to pay more attention to the job descriptions or responsibilities. designing or teaching. our personality vis-à-vis the personality of the right person for the position. I meet people everywhere. The question is. but from doing something worthwhile. are much adored as compared to a profession in nursing. we allow the parental or societal preferences to dictate the course of our lives. Are you a fresh graduate or someone looking for another challenging vocation? As I look at the word „vocation‟ which is rooted from Latin word „vocatio‟ meaning „voice‟. You may be a doctor but your calling could be specifically to reach out and provide healthcare to the poor. Unfortunately. you can save yourself the time and money in applying for job openings which may not be suitable to you and instead. passion and gifts to work our best. that is.Langston Hughes. "Hold fast to dreams. You may wish to start your own business if you have the working capital. this discovery of your true self may be more challenging and scary than attempting to become someone else. Imagine spending almost half your life working an average of 40 hours a week to earn a living to provide sustenance to yourself and family. it goes to prove my earlier point of the need to find out more about ourselves. if you do not have the passion for the work. Law is good. I believe one must learn to listen to the „voice inside‟ you to appreciate what your life wants to do with you before you tell your life what you want to do with it. for example. jostling to catch the train to reach their destination for the day‟s work. expertise and knowledge of who you want to be. From this discovery. I have to confess that so many times. It doesn‟t come with willfulness. there would seem to be a hollow feeling of unfulfilled dreams and aspirations. thought into this matter and instead. Matching a job to the applicant via a personality test is to gauge the suitability of your personality to handle the job or the person that you will be working closely with. It comes with listening. Therefore. A famous quote „Let Your Life Speak‟ holds such profound meaning to me because it‟s important to know that I am living my life as I am meant to be in my lifetime. talents. you sense a small voice calling you toward something unknown and risky. lawyer and accountant. especially with the tight job market and a lower expectation on salary payout. we are ready to build our life foundation based on our beliefs. and feelings to find our true calling in life. with the knowledge of who you want to be. Or why don‟t you be an engineer. so long that you are achieving your purpose of who you want to be. I responded .‟ Vocation is not something out for us to try to fit in. Have you ever felt your working life is stifled at some point and you are confined to the routines? At times. "Can you revolve with the changing season and assimilate it to your career goals?" Who do you want to be? Journey to self-discovery – Did you hear that voice inside? by SC Chen It can take some time for you to discover yourself. I commute by LRT to my workplace five days a week. Nobody promises that it will be smooth sailing but it may serve to be the best time for you to realise your dream job. A calling is not a job title. yet more congruent with your own truth. I see why we have to look inward to discover our gifts. Be bold and courageous If you are one of those that has been retrenched. zero in on the ones that are. Such tests tend to be rigid and incomprehensive but then again.„Real joy comes not from ease or riches or from the praise of men. Job title vs job description It is interesting to note that we pay more attention to the title of a job when we look for prospective jobs. you may want to consider going into a different field of work. Be a doctor. There is a time and season for everything that happens in your life.
How much more could we accomplish if we had the confidence to take any challenge? What differences would this make in our lives. we will not feel the pain when challenges come our way. body language . I gave the job to an individual with fewer credentials than this seemly-accomplished candidate.to this discovery with doubt. the facial innuendos when he answered the proposed questions and the way he seldom looked at me when speaking.confidence. listen and learn to read the cues. but perhaps one day. the fear of rejection. Capitalise on your strength to venture into vocations which suit your personality and passion in life and work on improving your weaknesses. How do we learn to re-discover ourselves? We can learn about our true self through our actions. We will be able to experience the joy and authentic service to our country. I feel that we have to embrace any opportunity for us to back track to our childhood times in order to discover our vocation when we were young and innocent. How can anyone have confidence in a person who does not have confidence in himself? It could be an isolated instance. perhaps this candidate had no confidence in interviews? Yet this one instance cost him a job. While his credentials were flawless. I like to draw and I discover that my true self lies not so much that I end up being an artist (which I am not).the hunched over posture and hands between his knees. The signs all pointed in one direction. But the cycle can be skewed in our favor Confidence is a state of mind. the lack of conviction or passion for his accomplishments or his future. Personal and business success are directly linked to one‟s perception of ability. and how much conviction and certainty are carried with that action. You are no longer living another person‟s aspiration but your own. it can be cultivated just like any other talent and it is a conscious decision that we make to improve the quality of our life. he lacked something. his answers were credible and his appearance was professional. because when we are being challenged for doing the right job well. instincts and gut feelings. Childhood memories. Our highest calling in life is to grow into our authentic selfhood whether or not it conforms to the image of what other people think we ought to be. the panic of stepping into an uncertain future. If we can take time to be still. Step #1 The Body . engaging in a vocation which incorporates art therapy. the tone of his voice . Part 1 by Arthur F. The former‟s downfall was as follows: First. That is a far shot from what I am doing right now but as I am preaching about living an authentic life. The result we get from that action will in turn affect our confidence (a good result will increase confidence and bad result may decrease confidence). So how do we get confidence in the areas that we may be lacking? There are 4 methodical steps to unlimited confidence. intuitions. the potential we perceive determines the action that we take. and finding myself ignoring it or fleeing from it and I don‟t think I am alone. in our careers? There is a direct correlation between confidence and accomplishment. After 3 interviews. and the deficit of assertiveness in his pitch. So. And how many instances are costing us success? The dread of public speaking. The conflicting messages between what came from his mouth. reactions. All his credentials and fancy clothes could not make up for the most fundamental quality a senior employee must have . He lacked the ability to convince me he was capable. Second. When we are in the right vocation. Carmazzi I once interviewed a gentleman from the most prestigious school in Korea (Seoul National University) for a consulting position.the drawn-out pauses and the yielding softness of uncertainty. are you living your life? Confidence: Foundation for Success. your being feels fulfilled. Your goal in life is purposeful. The cycle goes like this: our confidence (or lack of) determines our potential (or at least our perception of potential). the inner voice will tell us about our true self . I believe that it will be achievable someday.our strength and weaknesses as well. and what his body showed were clearly beyond any cultural difference.
I had more experience on this topic than any of the people in the room regardless of age. and the fact was. Learn what these tools are and how to use them in Confidence: Foundation for Success. our breathing is usually fast and deep. were you standing or sitting? The answers to these questions depict your physical Condition Formula for confidence. how were you breathing. we might ask. Nearly 80% overcame the depressive state without drugs and were able to maintain emotional stability. stuttering. yet if we are depressed.e. The feelings we create. were your movements fast or slow. A study was done at Florida State University with patients suffering from manic-depression. we will ask ourselves a question. that‟s all we see. I failed miserably at delivering the information I was to present. We do this with every occurrence. some are brilliant. where were your eyes. and we must make a conscious effort to decide which side to look at. that I was speaking on a specialized topic that the average lawyer was only generally familiar with. The more control we exercise over these questions we ask. These are human recipes called “Condition Formulas” and every emotional state has its own. It was in front of a group of attorneys. it‟s usually slow and shallow. even if there are no legitimate reasons. and implement all the elements of the formula (i. some are shiny. When the patients were winding down from their manic state. So the first step toward confidence is the implementation of this formula. the more control we have over our state. This can be quite disempowering. Why is this true? Because our brain will focus on where we direct it. A haunting testament to this summons the memory of the first time I gave a presentation. For example evaluating an interview or presentation. etc. and the actions we take (or don‟t) are determined by the answers we come up with. The next two steps are the tools to establish confidence as a basic element in our subconscious. they were asked to simply smile consistently. Both require a conscious decision to alter. Why? Not because of a lack of knowledge. if we are happy. good or bad. And all they did was smile. Everything that comes into our mind gets filtered through our body. I was focusing on the fact that they were older than I was and how their age equated to knowledge. it was easier to focus on the why not. Before the speech I kept reflecting on how much more experience these individuals had than I did. was your body tense or relaxed. But at the time. They were attending the presentation because they believed they could learn from me. We often see situations that cross our paths. The results were astonishing. It would have only taken a few moments to ponder the other side. Part 2 Confidence: Foundation for Success. “Why do I get nervous?” or “Why can‟t I consolidate my thoughts properly?” In this case. Consider the last time you felt confident. and when we look at one. In retrospect. Carmazzi (Confidence: Foundation for Success. our brain in all its grandeur will find all the reasons you get nervous or can‟t consolidate your thoughts. movement. our brain is so magnificent it will make something up. alternatively. then. if I had thought about the reality of the situation in the first place. not because of lack of preparation. some are dull some are flawed. For example. every circumstance has many sides. Step #2 Focus Our brain can only truly concentrate on one thing at any given time. from the perspective of the dull or flawed and hence destructive sides and thus fail to see the brilliant or shiny constructive sides. Each is distinctive to its own emotional state. if we purposefully direct our questions to empower. why I could speak well. breath. and both make a huge difference in the outcome of our efforts. you process the information according to your own experience and values. The study proved the direct correlation between the body and the way we feel. was your head up or down. where our shoulders are when we feel powerful. giving me an excuse to fail. I set myself up and I did a disservice to the people that came to see me. So the first step. To program oneself for a spontaneous confidence that just happens in any required situation. every situation and every action. my confidence level as well as the outcome of the presentation would have been drastically improved. posture. and thus our potential. YOU determine whether the information is true or false. we cannot read this article and watch the news at the same time.reasons that translated to loss of ideas.The first and most important technique is the use of our body. in place of drugs (the usual treatment for this condition to balance emotions). to focus on the reasons why I was qualified.) into your current body state. Notice how we breathe when we are happy. But it is a choice. and thinking to myself “What can I tell these people that they already don‟t know?”. but because I focused on all the reasons needed to consume my confidence . Part 1) Step #3 Ask the Right Questions When we evaluate any situation. implementable or not. So as you continue to read. and how relaxed our muscles are when we are depressed. Part 2 by Arthur F. Fellow speaker and finance expert David Rogers gave me an example of how he developed the confidence to speak . Like a diamond. “Why was I so confident when I …” or “How can I organize my thinking to better communicate?” and our brain will once again give us the answers. and why I had a great deal to offer my audience. Confidence in any situation is a product of our body and then our focus. and just plain poor delivery. we will find ourselves asking. remember your Condition Formula for confidence.
you make it known to your "troops" that you stand with them and lead them forward through uncertainty. proper investigation into the matter is made known to your employees. President George Bush was placed with a hefty burden of reviving unity and motivating a nation wracked by fear and economic frailty. individuals can go one of two ways . “What should I improve on? How can I perform even better?” By asking the right questions. This tactic gained international respect. The power of questions has definitely been one of the most important tools in gaining confidence and realizing my success. It is key that as management. Communicate. Bush emerged a real leader amongst the nation as he stepped up to the mantle and took responsibility for America's turnaround. the relationship was never meant to be. I realized that the lack of confidence I had about women was not a healthy one. but in assertively and confidently asking for the date. One of them addresses the issue of motivating a nation in times of incredible trouble. It requires an uncompromising commitment to improve. As a corporate leader. . and I have used this technique ever since. they will be too. I was devastated. it‟s not easy. the government consistently and frequently provided the public with need-to-know information on the situation at hand. “Is your success worth the commitment?” Lessons for Management in troubled times by Koon Mei Ching Glued to CNN since Sep 11 from my spot on the couch in Midwest. 3. I couldn‟t lose.in front of large audiences. my subconscious delivered some healthy. and the actions that offered me this empowerment and confidence quickly became second nature. One example from the personal archives of my past was an episode in High School where I was. Needless to say. If they know you are committed. every time I was rejected. “Why did you mess up?” or “Why don‟t you just quit?” I asked myself. I was empowered with my success in asking. I began to notice some interesting parallels between the nationalistic revolution spreading across USA and the business world. “The first workshop I delivered.” David is now one of the most sought after speakers on the subject of how to deliver impactful financial presentations. Yet instead of asking myself. In times of such tremendous trial. and as time went on. Firstly I asked myself what rejection really meant in this case. Nearly two months postattack. the government took the time to deliberate on their next move -. evidence has shown an unprecedented level of national pride and a positive climb in battered markets. And the final question is. I did not perform up to my expectations. It requires us to take consistent action until it becomes our nature. I would be saving time and money by circumventing an unnecessary date. constructive advice. until one day it is part of us. It requires us to make conscious decisions in order to develop our unconscious competency. the world expected the President to unleash a wave of military fury on the Taliban and Osama's network quickly in the game. And the first girl I ever asked on a date. and it would rob me of future romance and connection that I believed would enrich my life. I was rejected less and less (roughly guessing. in the eyes of my peers. Perhaps there are some applicable lessons to be learnt for Management leading a team in chaotic times: 1. Personally meet with them and share progress of the company regularly. USA. a nerd. if your employees deem your strategy rash. Many lessons will emerge from the latest terrorist attacks besieging the USA. and how the investigations were 2. Soon. and decided that it was not in getting the date (that became a benefit of the process). its implementation will be jeapoardised by lack of conviction from within the ranks. Second. A few years later however. Act not too hastily Moments after the attack. So How? While the implementation of these techniques will definitely make a great difference in our levels of confidence and our lives in general. and in saving time and money. He stated. laughed at me. So I decided to change. And if it wasn‟t meant to be. In each case I gained more confidence. I thought about what success was in this instance. Fashioning new associations into habits helps to set the foundation for a spontaneous confidence-a confidence that develops unconsciously as we continue to implement our tactics. from about 5% success to over 60% success).jump ship or fight tooth-and-nail to regain control. I had overcome my obstacle by repositioning the meanings of what I was taught by society. Time to make your leadership known As a President whose initial credibility was precarious to say the least. rejection was synonymous with humiliation and any trace of confidence was crushed by this unforgettable mental image of laughter. communicate Throughout the weeks following the attacks. Yet. Ensure that even when hasty measures are required. I decided it signified that if I was rejected. communicate. Seeing your face and having your presence on the ground tells them that you stand with them in difficult times ahead.gathering information on the situation and plotting a plan for action. Step #4 Frame the Concept Changing the meaning of what we associate to any situation can dramatically change the results we get.
vendors. especially when faced with an uncertain and fearful future. it is essential that employees realise why they might be facing pay cuts. Don't leave them hanging A pillar of the USA's economy. proceeding. even of eventually getting your own car. Management's assistance come in various different forms . your unions and even former employees. the decisions you make. show them how their actions contribute and give them a real stake in the company's revival. In times of economic strife. listening to their personal trials -.to revive the economy. This mentality should be inculcated into the minds of staff in seeking out opportunities towards a clear corporate goal.to regain their freedom to live without fear. What this created was a network of partners who built up a cooperation of abilities. a lot of things must be rushing through your head and producing a mix of emotions. And it seems that they are doing that slowly but surely. the sight of your classmates must dampen your enthusiasm and fuel feelings of anxiety. just like you. 9. Give them a share in accountability for success The worst feeling to have is one of helplessness.acknowledgement of efforts.a dangerous thing for a company relying on its resources for survival.political and social differences forgotten. The President's speech to Congress and the nation produced a tremendous support for his actions and motivated a positive change in the nation's attitude from fear to courage. For a company facing a hazy future. continue with life and support the government's actions. President Bush placed the responsibility for the nation back into the hands of its people -. Dear Elynaea. As you sit barely listening to the endless stream of graduation speeches. the efforts you spend. You daydream of landing your first job. forging a unity towards a mission across the nation and around the world. The knowledge of possible layoffs can be an incredible demotivator . you cannot leave them hanging as they do so. 5. doing research. An Open Letter to a Graduating Daughter by Danny Pancho 6. In times of turmoil. Too.the countless hours spent studying. A company without the support of its employees will never succeed in any initiative. parties are always looking for the ability to leverage networking advantages. But as you gaze around. mutual knowledge-sharing is key in ensuring the accurate and valuable information is provided both to and from the people involved so that the big picture of what needs to be done is developed holistically.employees will understand their place in the scheme of things and why measures have to be taken. business contacts. The effect was astounding . emotional support or technical knowledge. If you rely on your teams to bring the company back from the brink. Similarly. The best thing I can do for you today is to share years of insight on how to effectively manage one's . the airline industry plummeted to despairing depths of unemployment and activity. And you must be wondering: How will I fare in the job market? Will I be another jobless statistic? Or will I be among the lucky ones who find a good job right away? How tough is it really out there? Will I be successful in my chosen career? Your trepidation is understandable. preparing projects. Rather than treating them as drones at a desk and trusting that they will get on with work as usual. Only you can decide your fate through the priorities you set. When the scenario is mapped out clearly and a common goal identified . Today is your day. of earning your first salary. your mind must be trying to peer into the future. this can come in the form of relationships with suppliers. acquiring your own flat and traveling to different places. 8. More than ever. Rally them around a common mission In the case of the USA. resources and support. President Bush did not find it hard to rally the public and government factions around a singular cause . 7. especially in turbulent times. So many new graduates soon to go looking for a job.getting an on-ground feel for the public's sentiment on the situation. and he shares his letter of advice to her with all college students graduating this year. why colleagues are being laid off or why they are burdened by longer working hours. the sacrifices you make. The government realised that they had to step in to float the industry or face further social and economical uncertainty. But I can't. The writer's daughter graduates this March from the Ateneo de Manila University. and I wish I could guarantee your future for you.and relief passes through you as you realize that they are finally over. agonizing over possible test results -. You must be recalling those days of struggle -. Further. Realise the power of networks A global coalition of nations was developed with deft political manoeuvrings. this is where your role becomes an essential tool of support for success.4. he met with the public affected by the event.
strategies and priorities? How aligned are these with yours? Use this information to prepare your strategy for accomplishing each step of your mission. After you have defined your vision and mission then it is time for implementation. Aim as high as you believe you can go. These insights come not only from my own experience but also from observing successful people . To find your vision. The gaps and details will have to be filled by you. Once aboard that organization. peers in the profession. Here they are: Have a clear vision. there may be detours and rough trails along the way. These are now the specifics. you will not be able to determine your correct pace. Some may be bad and derail your plan -. They won't. the detailed action plan. or adjust your timing. God bless and Godspeed! .an unexpected promotion. recognize your talents and give you opportunities to move up. but you can start creating a time frame containing rough estimates. try answering these questions: How long will it realistically take you to move from one level to the next higher one? What are the things you have to accomplish? What preparatory training and developmental steps must you take? Can the organization provide you these? If it can. Adjust your plan and timing. A pace that is too fast can lead to exhaustion and burnout. Now is the time to apply the insights you have gained from them. get a job based on your vision. Right now. rethink your strategy. this is just a very rough framework for career success.an economic or industry slump. but keep your mind focused on your vision. No matter how well you plan and how hard you work. it should contain only the broad strokes and offer answers to the "what" and the "when. If you aim too high. Your vision should be as clear and as specific as you can make it. but the underlying principles for their success are uncannily similar. certain events may occur that will require you to revise your plan. A pace that is too slow can lead to complacency. you will find this organization. try to acquire a clear idea of how the company works. To help you draw up that action plan. There are many articles on job hunting. a shift in the organization's priorities. work associates and many others. of course. including those that I have written. do not become complacent or overconfident. you might find the challenge insufficient and the achievement too shallow. With experience. For now. Being young. Always keep your feet firmly planted on the ground. you will develop a better sense of timing and can adjust your plan accordingly. But with patience. "Did my achievements make me the best of what I could be?" Draw up a focused plan. meandering and loss of interest. all will be in vain. If this happens. my superiors. Some of them may be good -. People with such vision often end up miserable and empty inside even when they do succeed. It is also very important that you know the value of properly pacing yourself. Your vision should be something you truly believe will give your life significance and meaning. but if you put your heart and mind to it. imagine yourself retiring four decades later and asking yourself. The first thing you have to do is. Prepare a specific action plan. you may think that financial reward or fame would make you happy. even a better job offer.friends and former classmates. The search may be long and hard. What are its vision. I have saved the best for last that you may remember it best: Always pray to God for guidance and strength in all your endeavors. This plan will give you the focus and the general guidelines to attain your vision and mission. perseverance and determination. a change in management. Find the organization that can help you achieve your vision -. goals. a significant transfer. They come from different fields and took different approaches. Don't despair. can you obtain them outside the company? How much will it cost you? What assistance will you need? As I said earlier. without His blessing." The specifics (the "how") will come later. you may have difficulty hitting your target and may live a life full of frustration. The road to success is not always straight and paved. how can you avail yourself of them? If it cannot. no doubt you will make it.provide you proper training and development. If you aim too low.career. Later in life.
"If you want the prospective employer to be interested in you as a possible employee. With a little creative thinking. you're not exactly wet behind the ears in the work environment. you better compose an effective resume. Below are some dos and don'ts to bear in mind: Avoid spelling boo-boos. Rather. About her internship.academic. Don. your 'bio-data' will end up with others in the trashcan." So how does a new college graduate go about making that sellout resume? The power of packaging If you'd been a working student. Can she compete with thousands of other jobhunters. maintain cleanliness of the food area and cook. Enliven your resume with action words that tell the reader what you did and how well you did it. especially simple typo blunders. Remove personal pronouns like "I" and articles like " a. translate your six-month stint at Jollibee into effective resumespeak: "Gained valuable service-oriented experience at a fast-paced. the courses you took. your job experience-no matter how lowly you think it is-comes in handy. extra-curricular or even volunteer work -. But there's no need to fret. you've managed to package yourself well. how would you describe your part-time job at a paging company? "Developed communication skills and customer-relations experience at a well-established telecom company. include that to prove your organizing and coordinating skills. And even without any work background. Cecilia.Papa My first resume: a guide for fresh grads The key to effective resume writing is knowing what your strong points are. They show that things happened when you were around." Use power verbs. the seminars you attended. your leadership qualities and how you performed beyond expectations. But that's not all there is to a brilliant resume. used his experience as a writer for the school paper to land a position in a political magazine. "I learned to use . While excited about leaving school behind." By choosing your words with care. "The resume provides the job applicant the proverbial 'foot-in-the-door' that could later lead to an interview. high-volume business. The first thing to do is draft a power resume that will grab hiring managers' attention." Better: "Acquired expertise in customer service. it should point to your achievements. For instance. turning what you thought was a lemon into a lemonade. I was assigned to wait on customers. Or.your resume can be a powerful tool to land you that much coveted first job. Jing Santamaria graduates this March with a degree in management from a large Manila university. you can still apply this packaging ploy to describe your school life and how it relates to the position you're applying for." says Mr Ernesto O. You want to show potential. you can show prospective employers that despite the lack of experience at a genuine career.m. Show that though not an expert yet. you can greatly enhance you employment chances. she highlighted her stint as a TV intern and was hired to an entry-level position in a TV newsroom. impressive track record and work skills she doesn't have? Many new graduates are feeling a lot like Jing these days. if you took an active role organizing school plays. you have some experience that could be useful in the workplace. she wrote: "Active member of roving news team. By drawing attention to experiences that highlight these strengths -. she can't erase niggling fears about her chances in today's tough job market. food area maintenance and fast-food cooking. Dina. your grades. Streamline. immediate past president of the Personnel Management Association of the Philippines or PMAP. Instead of writing." Another new graduate. Otherwise. says Mr Cecilia. Don't write: "As a service crew. It all depends on how you package it. What's important to remember is that your resume should not be a mere listing of your college jobs." "an" and "the" to create punchy phrases and save space. took down notes and conducted interviews with government figures and wrote reports for the 7 p." Or. who's worked as a TV news reporter for a year now. who exhorts applicants to proofread their resumes over and over until they're perfect. many of whom can boast of years of professional experience. news. Dos and don'ts So. Say you headed the group that won first prize in a school debate. Errors of any kind reflect poorly on the job applicant. did exactly that. In her resume. while Delia's stint as a part-time accountant's aide in college served her well when applying for a position at a Makati-based accounting conglomerate. a Literature major. then highlight that as an example of your leadership skills.
they have a way of getting the right information. impact on others. Mr Cecilia cites as good examples of job objectives:"Managerial or supervisory position in the manufacturing division of a large petroleum company. Education and training. health and hobbies. and give a good impression that you can do better than others. Enumerate the schools. make sure that you do not let your interview performance let you down. The other half of the battle: be prepared to show your knowledge about the organisation. knowing what the interviewer is looking for means you have won half of the battle. in lieu of work background. The most important factor is your actual achievements and the positive way in which you put these over to the interviewer. The converse is also true – a bad performance at interview could mean an unsatisfactory performance at the job." Mr Cecilia says. Nevertheless. age. the interviewer will assume that you are also capable of planning and making a good job of your tasks. You should be quick in understanding all questions posed by the interviewer. do not despair. "Assisted chief accountant in drafting worksheets using Excel. Leave a little something for the interviewer to ask when you are called for an interview. adjustment.Excel. by questioning you and evaluating the things about you and your experience. and you'll rise to the occasion. In essence. "You may limit your list up to your high school diploma. Says Mr Cecilia. a person who is too intelligent. But they do their own background information and believe me. as this will also reflect your enthusiasm towards the profession. The interviewer has two methods of judging your suitability for the job." References. if you are offered the job. Second. motivation and achievements. So make sure you possess the formal qualifications required or the experience needed when applying for that particular position. " say." Relevant experience and skills. Qualifications is necessary for certain professional jobs. Here are five areas that help the interviewer select the right person for the right job: intelligence. Adjustment means adaptation to life in general and work in particular." "Professional or technical position in a laboratory of a large pharmaceutical multinational company. if any. to immediately tell the recruiter whether he has a match between the applicant and the job opening. Since in most cases. with "Available upon request" normally sufficing "The recruitment officer knows that you will list down names that are very partial to you and will probably not bother calling them. the first impression you give is extremely important. providing an overview of your general educational background. Intelligence means your cognitive powers to take in and interpret information. "You need not state present salary or salary desired. by observing person-to-person how you handle the interview. marital status. What The Interviewer Is Looking For by Ngeow Yeok Meng In most interviews. a well-written resume should have the following elements in the given order: Job objective. cutting work from six hours to three. If you have obviously planned your interview well. If you downplay yourself because you think all you've got is your degree. ask tactful questions about the job. First. If you are of average intelligence or have few qualifications. may give an impression that he is a thinker not a doer. then others will too. the degree and the exclusive years you were in school and your scholastic honors. revealing only personal information that has bearing on the job." The standard format According to Mr Cecilia. It is important to show your knowledge and interest of the relevant professional institution in your field of work. the interviewer has no prior knowledge of the candidates except their letter of application. The interviewer would like to know whether . qualification. "Be sure this is properly highlighted by listing down in reverse order all the degrees you received. for example by showing that you are knowledgeable about the organisation. Think you have got what it takes." Personal background." Mr Cecilia adds. If you have the experience and ability to do the job. based on what you tell him. sex. highlighting your scholastic achievements or job stints while in school. by giving complicated answers to simple questions. and providing simple and concise answers to them. what it all boils down to is believing in yourself.
is the opportunity to connect with people. It is the most challenging question for many people. make sense of things happen around you. etc).you have a good capacity to withstand stress. Tell Me About Yourself This is one of the most popular questions asked. My most recent experience has been handling incoming calls in the high tech industry. Never mind if the first impression you give is imperfect to the interviewer. What he is interested in are your achievements and the milestones in your career. As you cannot afford to get your answer wrong. and your response will probably set the tone for the rest of the interview. here is how you should start preparing yourself for this question. If you are honest with yourself in the interview." . not what you plan to do in future. and the challenges that go along with it. as they wonder what the interviewer really wants to know and what information they should include. you can avoid being worried about inconsistency in your answers. One reason I particularly enjoy this business. your dreams and objectives in life. your interests. whether you are emotionally stable. your friendly or hostile relationship with the people around you. the way you speak. and whether you can do things on your own initiative. your weaknesses. Focus List five strengths you have that are pertinent to this job (experiences. and on time. whether you are always in control even in the most unfavourable situations." Next. Assessment will be based on the following: Can you motivate yourself and work on your own initiative? Do you set yourself goals and achievements? Can you get things done even when faced with difficulties? Are you a dreamer or an action-driven person? Have you long term career objectives? Have you reached the level one would expect for your age or qualifications? Which kind of work or activity has given you the most satisfaction? Are you a person who can deliver on time and meet deadlines? Do you present your boss with problems or solutions? Do you have initiative to finish work? Do you pay attention to detail? Do you perform well when the going get tough? Are you good at problem solving? The interviewer will not ask the above questions directly as the answers should come from what you have accomplished. the way you dress. Begin by talking about past experiences and proven success: "I have been in the customer service industry for the past five years. your strengths. skills." Conclude with a statement about your current situation: "What I am looking for now is a company that values customer relations. your perception of yourself. Impact on others means anything from the use of simple language. the challenges in your pursuit of knowledge or previous work. Motivation and achievement are two important indicators of your general attitudes toward work and career. What do you want the interviewer to know about you when you leave? Scripting Prepare a script that includes the information you want to convey. mention your strengths and abilities: "My real strength is my attention to detail. and have the interviewer sense it before the end of the interview session. I pride myself on my reputation for following through and meeting deadlines. think in terms of things and not people. where I can join a strong team and have a positive impact on customer retention and sales. In my last job. traits. If you can talk from your own personal experience using real life situations. Most important of all. When I commit to doing something. to your physical appearance throughout the interview. How would you respond? One thing is for sure: the interviewer does not want to know about your family details or personal background. The interviewer will skillfully find out the answers by asking what you have been involved in. you are more likely to give an impression of a mature person and a problem-solver much in demand by any employer. I formed some significant customer relationships resulting in a 30 percent increase in sales in a matter of months. I make sure it gets done. The worst thing that could happen is when you lie about yourself.
Humans naturally make a judgement about another by the way they look. someone else may get the job instead of you. motivation/enthusiasm. But Which Makes the Best Ommelette? The interview is basically a tool used by employers/HR managers to select the right candidate for the right position. It should arm you with the right tactics and tools to make it happen for you! So. but you shouldn't memorise it -. Even if you are not asked this question in the interview. So how do they pick from say. Initial Impression: Making the right first impression on your interviewer is vital to setting the scene for the rest of the interview. speak etc.you -. and you will make an effective initial impression. body posture. Eye of newt and a bag of bat wings are useless. .e. is the world we work in.How do you beat the competition? by Koon Mei Ching I have been receiving a deluge of queries about interviews and how to get it right the past few months. 10 equal candidates who match up to the minimum requirements mentioned above? Even if you hit a match of 5 out of 5 for job requirements.Practise Practise with your script until you feel confident about what you want to emphasise in your statement. was to shed some light on that game we play – the Interview. This is where the interview steps in to siphon out those more suitable based on "touchy feely" emotional aspects of the candidate. . They are trained to spot phony enthusiasm a mile away. I am afraid. And so your intrigue rises. This is personal chemistry. but the mechanics behind the process lends more than the eye can see. expected salary etc. this evaluation is based on a gut feel and the onus falls on you to point out relevant experiences that indicate your potential to adapt to a changing environment and growing roles. skill. professionalism. your chances definitely shine brighter. without further ado. I beg of you. Motivation/Enthusiasm: This translates into the positive drive to accomplish a task/goal. and facial expressions. Research the company and its product before you apply to make sure that you have an honest enthusiasm for what you will be doing with the company if they hire you. It should sound natural and conversational.the better chance you will have at selling it. You will also find that you can use the information here to assist you in answering other questions. Now. Personal Chemistry: Know how you feel when you "click" or don't "click" with someone you meet? The same theory applies during an interview. Whilst this hypothesis seems a little "vague". Your script should help you stay on track. Do note though. The reason for this is simply…simple. It sounds logical that employers prefer to hire people they like over those they don't feel comfortable with. Interview 101 . eye contact. this preparation will help you focus on what you have to offer. They look for people who have the capacity to take on more responsibilities.you don't want to sound stiff and rehearsed. it is human behaviour and that. Typically. Management Potential: Employers hire people with potential to advance in the company as they usually prefer to grow their own management team. and competence. The more you can talk about your product -. But if you step out of the interview feeling like you connected with the interviewer. It is easier to work with and accomplish tasks effectively in a team with people you genuinely like. Shall We? The emotional aspects being selected in the interview are generally as follows: initial impression. that it is difficult to "make" personal chemistry happen. So the first few minutes in the interview are crucial to get across your nonverbal factors such as: vocal quality. it seems pretty simple. personal chemistry. education. lead their team members and manage projects. Let's Get Touchy Feely. management potential. Employers want to hire people who are genuinely excited about working for them and developing their product. so don't go trying to fake it. Most employers will start the recruitment process by using objective minimum requirements . I thought a logical way to attack the growing pile of question marks. and eager interest in the company through your actions and demeanor.to shortlist the candidates down to a manageable number out of the confusion of applications. experience. and project this during your interview.i. let the games begin! You Have 10 Brown Eggs. Project self-confidence. act. my friends.
I guess we just wanted to be close to where it the action was taking place. In other words. since I knew I was going to graduate with a decent degree. I chose 3 academic staff: my personal advisor whom I've seen less than 10 times during my stay at college. the tuition. recommendation letters. You've got the skills.Competence: This element is colored a slight shade of gray. Giving expensive French wines to academic advisors suddenly didn't seem at all a bad investment when what you're asking for is a good reference. I thought if I hadn't applied. brag about yourself and your potential. The first was easy. There I was.) Most universities required four pieces of information from their applicants: transcript. If you already possess working experience. of course) if your reference letter is actually written by a respected alumni of the university. Suddenly. You have to tell the university you're applying to why you're applying to them. Writing a personal statement is just like writing a cover letter and resume when applying for a job. You're in the last quarter and the game depends on your next shot. After a series of semi-serious self-study sessions. you will be sorry if you do not "play up" achievements. the more clout it gives to the reference. it is more subjective than objective. This . not only directly to the task they are working on. scrambling for all possible resources regarding graduate schools. my project advisor whom I actually seen slightly more than 10 times and the course director whom I hardly ever saw. Perhaps it was peer pressure. since almost everybody I knew at that time were applying on getting into one of the top ten graduate programs in the States. understand that fulfilling the minimum requirements stated in the job advertisement is not the "end all be all" that determines if you get the job. But never claim glory for feats unaccomplished. With that in mind. I registered for the GRE (Graduate Record Examination). While it should be measurable. the location. Most of us applied to the States to have a change in scenery. It could mean brainstorming on innovative ideas. the department that you're applying to. and the most effective of all: the Internet. university library. If you can highlight competencies gained through your own past experiences in your interview. I would visit. You've got the talent. personal statement and GRE scores. The reason why I applied to graduate school is still unclear to myself until this day. you can add one more point to your interview score! In ending. the university career resource center. I started looking into different programs offered by different universities. your character and other contributions you've made to extra-curricular/community circles. daily. So even if you don't have strong qualifications. When it comes to recommendation letters. helping to manage a team for a project or dealing with problems on your feet. Employers want people who can contribute in a variety of ways. lateral thinking and people management skills. Now go out there and score that killer interview! How to "Grad School" by Adrian Lim I began planning (at least I thought I was) on getting into a graduate program about January last year when I was still in my final year of undergraduate studies in London. Unless you're in the top 5% of your university or a very senior member management at your company. Three years of hard work (and hard cash) actually did pay off. try not to miss the application deadline – one year in advance usually. or even better. what make you suitable for a place. and how you will take advantage of your degree once you graduate. and last but not least. Once decided. I began writing my personal statement. I chose the third since no one else in the department actually knew I existed thus far. the more senior your referee in the company. The "hidden" emotional factors that are determined in the interview play a very strong role in deciding who wins the prize at the end of the day. the quality of faculty teaching and research. This has to do with characteristics like adaptability to change. It helps tremendously (armed with a decent grade. What I did look for in a university was the program it's offering. you question yourself: "Why isn't my advisor a hot shot who did his Post Doctoral work at the university that I'm applying to?" The faculty you apply to will use these reference letters in their considerations and place significant weight on them. (I have listed a number of sites where one can get sufficient information on grad schools at the end of the passage. The battle is won if manage to get such a reference letter. you may still be able to leverage the interview to your advantage by laying up your "emotional" strengths. this is when I realized I should have done a better PR work during my 3-year stay in college. They always have a way to find these things out. With the high-tech boom taking place in the States at the time. That being done. I might have a tough time career wise in the future competing with them in the ever competitive job market. It will be another year's wait for most universities if you miss the deadlines.
Numerical and Verbal. and online guides can be found on the Web. Then there's Verbal. when I was still in London and already thinking of continuing my employment with the company I was working with at that time. I did fairly well in the end. and competition is stiff. The GRE consists of 3 parts (for an engineering graduate degree like mine): Analytical. hopefully. all I can do is pray. which I gave up on as the only way you can excel in this is to actually read and memorise words from the dictionary. It's always advisable to apply to a number of universities. . The number of applications received by colleges is enormous nowadays. (And I thought getting a job is tough!) My relief came around June. a number of universities in Europe too. I sent them off to the universities. I always wondered how often the word "plethora" would be used in one's lifetime? The GRE test can be completed in written form or as a computer-based exercise. The Numerical test is just a set of simple math questions that have to be completed in a fairly short amount of time. I will be graduating in four months time. eighteen months later. two at the least. From this point onwards. Analytical test consists of 30 logical game theory type questions that can be answered fairly easily if sufficient exercises are done beforehand. At last! Here I am. What I received was a FedEx envelope consisting of documents required to obtain appropriate visas and housing information. You only have one chance of giving an answer and no turning back post factum. It's been quite a ride. writing this article from department's computer lab. and from what I understand. I took the computer-based test and the disadvantage of this form would be there's no BACK button. graduate programs in the states. With all the required material available.test is required by most.) Guidebooks on the exams can be bought at most major bookstores. (Management School applicants will need to sit for the GMAT test. if not all.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue listening from where you left off, or restart the preview.