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CHIRAYU PRAJAPATI

(B.com, LL.B., D.T.P. C.I.C)

Objective

10-A, Laburnum Way, Witham, Essex, UK. CM8 2LG Date of Birth : 19th June1979 Mobile – 07956437699, E-mail – chirayu247@yahoo.co.in

Utilizing and further developing my customer service skills in management strengths in a challenging position within a multinational organization. I am critical analyst of business and environment, trend finder, good IT skills and adaptive with the willingness to absorb situations and get on with it.   Key Skills Excellent experience in dealing with different types of customers on telephone and in person in busy desk and commercial environment for more than 7 years. Business Analysis, Documentation and Execution experience. Excellent telecommunication skill. Financial and accounting skills with thorough theoretical and operational knowledge. Experience in arranging appointments. Having good keyboard skill and knowledge of MS Office programs (Word, Excel, PowerPoint, and Office outlook). Team participation and leadership Managed training sessions to the trainers and users. Versatile interpersonal, good verbal skill and written communication . Flexibility and adaptability to new services and environment. Professional Experience in UK. Jan. 08- onward Subway Sales Assistant

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 Duty involved to make a data set-up, cash checkup before starting business and at the time of closing business everyday.  Duty includes receiving calls and giving satisfactory reply to customers and management.  To check daily cash and credit entries and maintain accounts.  To provide user guide to customers.  To receive cash on till.  Duty involves to deal with company through the internet and on phone and documentation.  Duty involves to do inventory at every end of week. ➢ Maintain highest level of cleanness. ➢ Keep service area as well as customer service area tidy all the time. Address of Employer: 56 Newland Street, Witham, Essex, CM8 2BB, United Kingdom Phone No. 01376 501417 Reason for Planning to leave: My duty hours are clashing with my lectures timings’. Which are in evening from 6pm to 9pm. Therefore I am looking for a day time job.

October 07 – Dec.07

Melbourne House Hotel,

Receptionist

 Duty involved to make a data set-up, prepare program for the reservation, data mapping for customer, preparing accounts of companies at the end of the month.  Analyzing their business processes and set-up data for the reservation.  To check daily cash entries and see the accounts of different companies.  To provide user guide to overseas customers on internet and phone.  To receive cash and maintain accounts.  Duty involves to deal with different companies through the internet and on phone for reservation data set-up and quarries.  Duty involves to solve the problems of customers. Keep reception tidy, Documentation and maintain all the relevant literatures (eg. Local maps, Tours Services leaflets, Tour information leaflets etc.) for tourists. Address of Employer: 79 Belgrave Road, London, SW1V 2BG, UK. Phone No. 020 7828 3516 Reason for planning to leave: My wife got full time job in Witham. Therefore, we moved from London to Witham.

Duty involved receiving calls and giving satisfactory reply of questionnaires of customers.  To check daily cash entries and see the accounts.  To receive cash and maintain accounts. Keep reception tidy, Documentation and maintain all the relevant literatures (eg. Local maps, Tours Services leaflets, Tour information leaflets etc.) for tourists.  Duty involved to dealing with different companies through the internet and on phone for reservation data set-up and quarries.  Duty involved to solve the problems of customers.  Duty involved to make a data set-up, prepare program for the reservation, data mapping for customer, preparing to accounts of every company at the end of the month.  Address of Employer: 101, Belgrave Road, London, SW1V 2BG, UK. Phone No. 02078349790 Reason for planning to leave: I got better opportunity. Professional Experience in INDIA. Sep 02 - May 07 Thakkar Legal Associates, India Assistant Lawyer Three major tasks during my tenure with the organization Prepare and maintain daily appointment list. Receiving cash on behalf of company and maintain personal record of client. To manage weekend Free Legal Camp in rural and urban area. Most of the camp were arranged in rural area and give legal aid to those people who are not able to appoint lawyer. To see the part of Finance Process invested in legal camp and for honorary services. Use to handle and Train the trainees. Group Leader for every programs which was arranged by the company.

July 07 – October 07 Corbigoe Hotel, Victoria, London, UK.

Receptionist

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Arranged several honorary (Free legal Camp for all cast people like Christian, Hindu, Muslims etc.) camp and give them right direction and legal advice of their separate laws like, Hindu Law, Christian Law, Muslim Laws. Reconciliation expert, spent sizable time in reconciling ledgers.  Duty involved maintaining all the appointments and maintaining records in company’s computer record system and updating it.  Deal with the clients and tried to solve out their problems out of court.  Job required highest standard of user interaction as well as Accounts knowledge and including following duties. i. Restructuring of chart of accounts ii. Prepare reconciliation account and to Pay and Order to Cash cycle  Address of Employer: 401, Indraprashth Complex, Waghodia Road, Dist. Baroda, State: Gujarat, India. Phone No. +91 02652512777 Reason for planning to leave: I got student visa for UK. Education Qualification in UK: Currently, I am doing ILEX LEVEL 3 Course (Diploma in Law) from ILEX (INSTITUTE OF LEGAL EXECUTIVES). Course includes subjects: Contract Act Consumer Protection Act Tort Property Transaction English Legal system Education Qualification in India: April 1999 – May 2002 Bachelor in Law (LL.B) Law University, India Degree included subjects: Human Rights International Law Labour Law Christian Law India Penal Code Tort Act Property Laws Legal Language Constitution of India Environment Law Law of Lands and Criminal Law Hindu Law Legal Language Civil Procedure Code Arbitration Act Public Interest Law Contract Law Company Law Banking Law Civil Law M.S. Civil litigation, Employment Law College, Gujarat

April 1997 – April 1999 Bachelor Of Commerce University, Baroda, Gujarat, India Degree included major subjects: Accountancy Theory of Business Economics Business Economics

Organization Statistics Indian Economic Problems

Additional Educational Qualification April 2001 - May 2002 D.T.P. (Diploma In Taxation Practices) Gujarat University, India Course included subjects: • Income Tax, • Sales Tax, • General Principle of Accountancy  The program focused very much at the practical aspect of the Finance, use of tools and technology in business environment and on overall business strategy.  The mid-career education to improve the effectiveness and efficiency at work in account.  Numerous projects, discussions, presentations and paper representations helped to improve over all aspect of the work and jobs.

Achievement: I had achieved Gold Medal in Diploma In Taxation. ➢ Jan. 2001 – June 2001
Certificate in Computing (C.I.C) Indira Gandhi Open Uni. India. I had persuade the Certificate in Computing in the year of 2001 from Indira Gandhi Open University with First Class Marks. I got 6 Bands in IELTS (International English Language System) in Academic Module.

I am available to work for following days. Days : Tuesday to Saturday, Time: any time between 7:00 am to 4:00 pm
(References on request)