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Kalayaan Avenues, Makati City
Course Description Stepping up to a managerial role requires a change of mindset. It will be difficult to succeed as a supervisor or manager if the person keeps seeing things from a “powerless” perspective. One must learn how to responsibly utilize the given power of leadership and management to produce results or direct action. An employee who suddenly finds himself/herself in-charge will find that the relationship with people have changed and the ways to get things done have also changed. Management responsibility can be quite an unfamiliar territory to the uninitiated. As with any other skills, success requires familiarizing with the tools of the trade and developing the necessary ability to use these tools to effectively carry out plans and deliver results. Workshop Main Goal Familiarize the new supervisors/managers to their new role and the opportunities and challenges that come with it. Workshop Objectives By the end of the workshop, the learners would be able to: Shift mindset from worker to leader and from boss to leader Describe the process in building teamwork Identify the basic management tool s (P.O.L.C.) Use communication as an important leadership tool Align actions with organizational values Target Participants New or upcoming supervisors, managers, team leaders who haven’t attended a basic training on leadership and management. Learning Investment EARLY BIRD RATE: PHP 7,168.00* REGULAR ENROLLMENT: PHP 8,960.00
*Discount available until October 7, 2012
Fees Inclusion Certificate of Completion Basic Training Toolkit Breakfast, Lunch & Afternoon Refreshments
Basic Supervisory Skills Development Workshop
Time 8:30 – 9:00 Activities DAY 1 Welcome to the Workshop Opening Remarks House rules Leveling of Expectations Ice Breaker Module 1: Stepping up to Leadership From Doer to Leader From Boss to Leader Key Responsibilities of a Leader o To the Team o To the Individual Members o To the Organization Getting to level 5 Overcoming Roadblocks to Effective Leadership Module 2: Tools for Building a Team Understanding What a Team is 4 Stages of Team Development and the needs that come with each Building Blocks of Team Effectiveness Module 3: Familiarizing with the Basic Tools of Management Levels of management Managerial functions at different levels Introduction to the tools Module 4: Planning Forecasting Setting objectives Programming Budgeting Establishing policies Day 2 Continuation of Module 4: Planning Module 5: Leading Directing Situational Leadership Understanding motivation to direct action Module 6: Organizing Basic Organizing principles Structures and relationship Empowerment and delegation Module 7: Controlling Managing performance Maintaining Discipline in the workplace Process Objectives Know the course organization and apply house rules
9:00 – 12:00
Shift mindset from worker to leader
1:00 – 3:00
Describe the process in building teamwork
3:15 – 4:30
Describe the 4 Basic tools of management
4:30 – 5:30
Describe the steps needed in planning
8:30 – 10:00 10:15 – 12:00
Identify the various tactics in leading/directing Describe how coordination flows within an organization Identify the necessary preparations for empowerment and delegation Use performance management to improvement performance Describe the necessary actions for keeping discipline at work Use communication as an important leadership tool
1:00 – 2:00
2:00 – 4:00
3:15 – 4:30
Module 8: Communicating with your Team
Basic Principles of Communication The Leader and Listener Managing conflicts in the workplace
5:00 – 6:00 6:00
Re-entry action Planning
Create action plan to apply learning to the workplace
Edwin C. Ebreo
Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions Company. He is also the company’s head consultant for Organization Development and Human Resource Development.
Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality Engineering Company, Athena E-Services Group of Companies, a BPO company and PET Plans, a pre-need company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores. He started working as a freelance Human resource and Organization Development Consultant on weekends at the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting. He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience helps Ed appreciate organizations and people from various industries and help them achieve their full potential through training and other HR-related interventions. As a Human Resource Management and Organization Development Consultant, Ed has helped several companies and on government agencies establish their HR and OD Strategies. Ed has also designed and facilitated training on the following skills; leadership and management; coaching; performance management; customer service; creativity and innovation; presentation skills; time management; personal effectiveness; visioning; assertive communication; HR Management for line Managers; problem solving and decision making; managing meeting; change management; selling; team building; strategic planning and trainers’ training. He continues to customize programs to meet the unique needs of organizations. Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their full potentials as public speakers and leaders. As a consummate HR Professional, Ed has offered free advice on career, human resource management, leadership and other topics through his popular blog “Anything HR by Ed” (http://anythinghr.blogspot.com) and Pinoy Career Coach (http://pinoycareercoach.blogspot.com) Ed took up Mass Communication at New Era University and has completed various training programs that helped him develop his competence in leading and training. His most important education is his experience as human resource development professional helping companies achieve their full potential through their people.
TRAINING REGISTRATION FORM
*KINDLY FILL OUT THE FOLLOWING IN PRINT FORM AND THEN FAX / E-MAIL
UPCOMING TRAINING! ExeQserve’s NO-FRILLS TRAINING!
Course Title Training Date
Basic Interviewing Skills Workshop
WHO SHOULD ATTEND? Recruitment specialists, supervisors, managers and all hiring decision-makers.
Company Complete Address Telephone Fax Website
Job Analysis & Job Description Writing Workshop
WHO SHOULD ATTEND? All HR Professionals who wish to learn the step by step process of conducting a Job Analysis and Job Description Writing. **Please contact us for more details**
List of Participants
ExeQserve’s PUBLIC SEMINAR!
Basic Supervisory Workshop
November 7 and 8
WHO SHOULD ATTEND? New or upcoming supervisors, managers, team leaders who haven’t attended a basic training on leadership and management.
High Performance Leadership Workshop
FOR BILLING PURPOSES
Check if you or your company is Tax Exempted and/or PEZA Registered. **Kindly send us a copy of your Certificate of Tax Exemption. You may send it via Fax or E-mail**
November 22 and 23
WHO SHOULD ATTEND? Supervisors Managers who are responsible for bringing employees performance to higher levels! **Please contact us for more details**
Cash Cheque **please address the cheque to: ExeQserve Corporation** Deposit to ExeQserve Bank Account **Kindly email your Deposit Slip to: firstname.lastname@example.org
EXEQSERVE CORP. BANK DETAILS
Robinsons Savings Bank (Valero, Makati Branch) Account Name ExeQserve Corporation Account Number 110-23-000242-8 Banco De Oro (Valero, Makati Bank) Account Name ExeQserve Corporation Account Number 1388017241
Note: 50% of Training Fee will be charged for cancellation of training Seven (7) Days before the scheduled date/s. **FOR MORE INFORMATION AND CLARIFICATIONS PLEASE CONTACT US**
Authorized Contact Person Name Designation Contact Number Signature Date & Time