Table of Figures

Table of Figures
Figure 1.1.1 How to Use this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 - 4 User Comments on the Cohort Default Rate Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 - 7 Figure 2.1.1 Figure 2.1.2 Figure 2.1.3 Figure 2.1.4 Figure 2.1.5 Figure 2.1.6 Figure 2.2.1 Figure 2.2.2 Figure 2.2.3 Figure 2.2.4 Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 2.3.6 2.3.7 2.3.8 2.3.9 2.3.10 2.3.11 2.3.12 2.3.13 2.3.14 2.3.15 Time Frames for Cohort Default Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 6 Special Circumstances Involving Schools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 12 Special Circumstances Involving Repayment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 13 Special Circumstances Involving Loans That Were Discharged, Canceled, or Refunded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 14 Special Circumstances Involving Loans That Were Repurchased . . . . . . . . . . . . . . . . . 2.1 - 15 Effects of Department Actions on Cohort Default Rate Calculation . . . . . . . . . . . . . . . . 2.1 - 16 Benefits for Schools with Low Official Cohort Default Rates . . . . . . . . . . . . . . . . . . . . . 2.2 - 2 Sanctions for Schools with High Official Cohort Default Rates . . . . . . . . . . . . . . . . . . . 2.2 - 3 Challenges, Adjustments, and Appeals Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 - 4 Effective Date of Sanctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 - 6 Loan Record Detail Reports at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 3 Sample Loan Record Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 5 Sample Loan Record Detail Report with Identifiers A-H . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 6 Academic Level Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 7 Sample Loan Record Detail Report with Identifiers I-L . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 8 Loan Type Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 8 Loan Status Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 9 Sample Loan Record Detail Report with Identifiers M-R . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 10 Claim Reason Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 10 Sample Loan Record Detail Report with Identifiers S-V . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 12 Enrollment Status Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 12 Usage 1 Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 13 Usage 2 Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 13 Sample Loan Record Detail Report - Summary Section in Tan . . . . . . . . . . . . . . . . . . . 2.3 - 14 Appealed Rate Flag Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 15 Effect on Cohort Default Rates for Various Types of Changes in Status . . . . . . . . . . . . 2.4 - 2 Case Management Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 - 4 Direct Loan Schools Relations Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 - 5 Header Record Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 5 Detail Record Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 6-7 Trailer Record Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 8-9 Alphabetical Data Manager Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 10-11 Numerical Data Manager Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 12-19

Figure 2.4.1 Figure 2.5.1 Figure 2.5.2 Figure Figure Figure Figure Figure 2.6.1 2.6.2 2.6.3 2.6.4 2.6.5

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Table of Figures
Figure 3.1.1 Figure 3.1.2 Figure 3.1.3 Figure 3.1.4 Figure 3.1.5 Figure 3.1.6 Figure 3.2.1 Figure 3.3.1 Figure 3.3.2 Figure 3.3.3 Schools Eligible to Submit a Challenge, Adjustment, or Appeal . . . . . . . . . . . . . . . . . . 3.1 - 10-11 Sample School Records Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 13 Challenges, Adjustments, and Appeals that Can Affect a School’s Cohort Default Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 14 Challenges and Appeals that Show a School Has Exceptional Mitigating Circumstances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 15 Challenges, Adjustments, and Appeals Time Frames . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 16 Excerpt from Time Frame for Submitting a Loan Servicing Appeal . . . . . . . . . . . . . . . . 3.1 - 18 Sample Data Manager Monthly Status Report to Default Management. . . . . . . . . . . . . 3.2 - 6 24-Month Periods Available to School in February 2004 . . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 1 Blank School Records Spreadsheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 8 Blank Data Manager Monthly Status Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 10

Full-Sized Blank Spreadsheets at end of Chapter 3.3
School Records Spreadsheet Monthly Status Report Figure Figure Figure Figure Figure 4.1.1 Time Frame for Submitting an Incorrect Data Challenge . . . . . . . . . . . . . . . . . . . . . . . .4.1 - 1 4.1.2 Sample School Incorrect Data Challenge Spreadsheet to Data Manager . . . . . . . . . . .4.1 - 5 4.1.3 Sample School Incorrect Data Challenge Letter to Data Manager . . . . . . . . . . . . . . . . . 4.1 - 7 4.1.4 Sample Data Manager Incorrect Data Challenge Response Spreadsheet to School . . . 4.1 - 10 4.1.5 Sample Data Manager Incorrect Data Challenge Response Letter to School. . . . . . . . . 4.1 - 11 School to Data Manager Incorrect Data Challenge Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 - 14 Data Manager to School Incorrect Data Challenge Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 - 14 Time Frame for Submitting a Participation Rate Index Challenge . . . . . . . . . . . . . . . . . 4.2 - 1 Cohort Default Rates a School Can Use to Submit a Participation Rate Index Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 1 4.2.3 Date Ranges for Acceptable 12-Month Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 3 4.2.4 Acceptable and Unacceptable 12-Month Periods for Cohort FY 2001 . . . . . . . . . . . . . . 4.2 - 3 4.2.5 Sample School Participation Rate Index Challenge Spreadsheet to Default Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 7 4.2.6 Sample School Participation Rate Index Challenge Letter to Default Management . . . . 4.2 - 9 School to Default Management Participation Rate Index Challenge Checklist . . . . . . . . . . . 4.2 - 10

Figure 4.2.1 Figure 4.2.2 Figure Figure Figure Figure

Figure 4.3.1 Time Frame for Submitting an Uncorrected Data Adjustment . . . . . . . . . . . . . . . . . . . 4.3 - 1 Figure 4.3.2 Sample School Uncorrected Data Adjustment Spreadsheet to Default Management . . 4.3 - 4 Figure 4.3.3 Sample School Uncorrected Data Adjustment Letter to Default Management. . . . . . . . 4.3 - 5 School to Default Management Uncorrected Data Adjustment Checklist . . . . . . . . . . . . . . . . . . 4.3 - 8 Figure 4.4.1 Figure 4.4.2 Figure 4.4.3 Time Frame for Submitting a New Data Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 1 Sample School New Data Adjustment Allegations Spreadsheet to Data Manager. . . . . 4.4 - 5 Sample School New Data Adjustment Allegations Letter to Data Manager . . . . . . . . . . 4.4 - 7

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Table of Figures
Figure 4.4.4 Sample Data Manager New Data Adjustment Allegations Response Spreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 11 Figure 4.4.5 Sample Data Manager New Data Adjustment Allegations Response Letter to School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 13 Figure 4.4.6 Sample School New Data Adjustment Spreadsheet to Default Management. . . . . . . . . 4.4 - 15 Figure 4.4.7 Sample School New Data Adjustment Letter to Default Management . . . . . . . . . . . . . . 4.4 - 17 School to Data Manager New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 19 Data Manager to School New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 19 School to Default Management New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 20 Figure Figure Figure Figure Time Frame for Submitting an Erroneous Data Appeal . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 1 Sample School Erroneous Data Appeal Allegations Spreadsheet to Data Manager. . . . 4.5 - 5 Sample School Erroneous Data Appeal Allegations Letter to Data Manager . . . . . . . . . 4.5 - 7 Sample Data Manager Erroneous Data Appeal Allegations Response Spreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 11 Figure 4.5.5 Sample Data Manager Erroneous Data Appeal Allegations Response Letter to School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 13 Figure 4.5.6 Sample School Erroneous Data Appeal Spreadsheet to Default Management. . . . . . . . 4.5 - 15 Figure 4.5.7 Sample School Erroneous Data Appeal Letter to Default Management . . . . . . . . . . . . . 4.5 - 17 School to Data Manager Erroneous Data Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 21 Data Manager to School Erroneous Data Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 22 School to Default Management Erroneous Data Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 22 Figure 4.6.1 Figure 4.6.2 Figure 4.6.3 Figure Figure Figure Figure Time Frame for Submitting a Loan Servicing Appeal. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 1 Sample School Letter Requesting Loan Servicing Records to Data Manager . . . . . . . . 4.6 - 7 Sample Data Manager Payment Request for Loan Servicing Records Letter to School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 11 4.6.4 Sample Data Manager Response to a Request for Loan Servicing Records Spreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 12 4.6.5 Sample Data Manager Response to a Request for Loan Servicing Records Letter to School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 15 4.6.6 Sample School Loan Servicing Appeal Spreadsheet to Default Management . . . . . . . . 4.6 - 18 4.6.7 Sample School Loan Servicing Appeal Letter to Default Management . . . . . . . . . . . . . 4.6 - 19 School to Data Manager Loan Servicing Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 21 Data Manager to School Loan Servicing Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 22 School to Default Management Loan Servicing Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 22 4.7.1 4.7.2 4.7.3 4.7.4 4.7.5 4.7.6 4.7.7 Time Frame for Submitting an Economically Disadvantaged Appeal. . . . . . . . . . . . . . . 4.7 - 1 Date Ranges for Acceptable 12-Month Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 2 Acceptable and Unacceptable 12-Month Periods for Cohort FY 2001 . . . . . . . . . . . . . . 4.7 - 2 Sample School Low Income Rate Spreadsheet to Default Management . . . . . . . . . . . . 4.7 - 8 Sample School Placement Rate Spreadsheet to Default Management . . . . . . . . . . . . . 4.7 - 9 Sample School Completion Rate Spreadsheet to Default Management . . . . . . . . . . . . . 4.7 - 9 Sample School Economically Disadvantaged Appeal Letter to Default Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 11 4.5.1 4.5.2 4.5.3 4.5.4

Figure Figure Figure Figure Figure Figure Figure

Figures - iii

Table of Figures
Figure 4.7.8 Sample School Economically Disadvantaged Appeal Letter to Independent Auditor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 13 Figure 4.7.9 Sample Written Opinion Letter from Independent Auditor to School . . . . . . . . . . . . . . . 4.7 - 15 Figure 4.7.10 Sample School Independent Auditor’s Written Opinion Submittal Letter to Default Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 17 School Economically Disadvantaged Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 19 Independent Auditor to School Economically Disadvantaged Appeal Checklist . . . . . . . . . . . . . 4.7 - 19 Figure 4.8.1 Figure 4.8.2 Figure Figure Figure Figure Time Frame for Submitting a Participation Rate Index Appeal . . . . . . . . . . . . . . . . . . . 4.8 - 1 Cohort Default Rates a School Can Use to Submit a Participation Rate Index Appeal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8 - 1 4.8.3 Date Ranges for Acceptable 12-Month Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8 - 3 4.8.4 Acceptable and Unacceptable 12-Month Periods for Cohort FY 2001 . . . . . . . . . . . . . . 4.8 - 3 4.8.5 Sample School Participation Rate Index Appeal Spreadsheet to Default Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8 - 7 4.8.6 Sample School Participation Rate Index Appeal Letter to Default Management . . . . . . 4.8 - 9 School to Default Management Participation Rate Index Appeal Checklist . . . . . . . . . . . . . . . . . 4.8 - 10

Figure 4.9.1 Time Frame for Submitting an Average Rates Appeal . . . . . . . . . . . . . . . . . . . . . . . . . . 4.9 - 1 School to Default Management Average Rates Appeal Checklist . . . . . . . . . . . . . . . . . . . . . . . . 4.9 - 4 Figure 4.10.1 Time Frame for Submitting a Thirty-or-Fewer Borrowers Appeal . . . . . . . . . . . . . . . . . 4.10 - 1 School to Default Management Thirty-or-Fewer Borrowers Appeal Checklist . . . . . . . . . . . . . . . 4.10 - 2 Figure 4.11.1 Figure 4.11.2 Figure 4.11.3 Figure 4.11.4 Figure 4.11.5 Figure 4.11.6 Borrower Incorrectly Reported Due to Inaccurate Date Entered Repayment . . . . . . . . . 4.11 - 5 Borrower Incorrectly Reported Due To Inaccurate Default Status . . . . . . . . . . . . . . . . . 4.11 -6 Borrower Incorrectly Reported Due To Multiple Loan Allegations . . . . . . . . . . . . . . . . . 4.11 - 7 Borrower Incorrectly Included Allegations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 8 Borrower Incorrectly Excluded Allegation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 8 Blank Incorrect Data Challenge/New Data Adjustment/ Erroneous Data Appeal Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 12 Figure 4.11.7 Blank Participation Rate Index Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 14 Figure 4.11.8 Blank Uncorrected Data Adjustment/New Data Adjustment Spreadsheet . . . . . . . . . . . 4.11 - 16 Figure 4.11.9 Blank Loan Servicing Appeal Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 18 Figure 4.11.10 Blank Low Income Rate Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 20 Figure 4.11.11 Blank Placement Rate Spreadsheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 22 Figure 4.11.12 Blank Completion Rate Spreadsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.11 - 24

Full-Sized Blank Spreadsheets at end of Chapter 4.11
Incorrect Data Challenge / New Data Adjustment / Erroneous Data Appeal Spreadsheet Participation Rate Index Spreadsheet Uncorrected Data Adjustment / New Data Adjustment Spreadsheet Loan Servicing Appeal Spreadsheet Low Income Rate Spreadsheet Placement Rate Spreadsheet Completion Rate Spreadsheet

Figures- iv