AM-EAS Detection System

Technical Manual

Table of Contents
SYSTEM OVERVIEW..................................................................................................................................1 IMPORTANT SAFETY PRECAUTIONS .................................................................................................................1 COMPONENTS.............................................................................................................................................2 BASIC CONCEPTS.......................................................................................................................................3 MAIN BOARD.............................................................................................................................................7 ANTENNA ELECTRONICS BOARD LAYOUT.......................................................................................................8 CONNECTORS DESCRIPTION...........................................................................................................................9 TEST POINTS DESCRIPTION................................................................................................................12 TEST POINTS AT THE ANTENNA ELECTRONIC BOARD....................................................................................12 TEST POINTS AT THE MAIN ELECTRONIC BOARD.........................................................................................14 SOFTWARE SETTING (AMC V1.0)........................................................................................................16 SETTINGS 1..............................................................................................................................................17 SETTINGS 2..............................................................................................................................................19 SETTINGS 3..............................................................................................................................................21 SETTINGS 4..............................................................................................................................................23 CONNECTION OF SYSTEM....................................................................................................................28 POWER SUPPLY AND CABLING.....................................................................................................................28 POSITIONING AND FIXING ANTENNAS...........................................................................................................28 BETWEEN ANTENNAS AND CONTROLLER.......................................................................................................29 ENVIRONMENTAL REQUIREMENTS.................................................................................................................29 TROUBLESHOOTING..............................................................................................................................30 SOME BASIC REASONS..............................................................................................................................30 FALSE ALARM PROBLEMS..........................................................................................................................30 POWER PROBLEMS.....................................................................................................................................30 SYNCHRONIZATION PROBLEMS.....................................................................................................................31 SPECIFICATIONS......................................................................................................................................32 CONTROLLER – AMS3010.......................................................................................................................32 ANTENNA.................................................................................................................................................33

System Overview
AM-EAS detection system is mainly consisted of three parts: controller, antenna and cables.

Important Safety Precautions
The electronics inside the controller and the antenna are extremely sensitive to static electricity. Always discharge yourself by touching a ground point before touching any of the electronics to avoid damaging the circuits.

WARNING

WARNING

The antenna electronic board is with high voltage. Do not touch any isolated place of the board.

PRECAUTION

All AMS devices should use commercial power mains. Using power generated by owned generator will cause many problems, such as serious fluctuation of voltage which might cause false alarms or even damage electronics, no possibility to synchronize different detection systems, etc.. The power supply for AMS devices must be independent, which means that the line is not allowed to be shared with other electronic and/or electric loads, such as electronic transformers, neon lights, electrical engines, computers, LCD screens and cash registers, etc.. Otherwise, detection system and/or deactivator might not be able to operate normally.

PRECAUTION

The power supply for the AMS devices must have good grounding (earth wire). Otherwise, noises from power source or from outside might interfere with performance of PRECAUTION AMS devices seriously or even cause damage to the devices if noise level (current) was too high.

1

Components Antenna Acrylic(AMS4400) Acrylic XL(AMS4410) MDF(AMS4100) MDF XL(AMS4110) Ad(AMS4300) Each antenna has a buzzer inside the base cover Controller Cables Power Cable USB/RS485 Converter RX&TX Cable Kit 2 .

etc. But the more advanced the operational principle is and the higher the quality of the detection system is. width of aisle. Otherwise.. Some phenomena you encounter when using the detection system do not indicate malfunctions. type and size of label. EAS detection systems with different principles have different levels of false alarm possibility if the other factors are not considered. the more sensitive the system will be. at the same aisle width.. environmental noises. It also depends on many other factors. noise in power supply.e. the results might be just a “feeling” instead of a practical and real ones. The pick rate is directly related to the dead zone of a system. etc. To compare pick up rates of different EAS systems. AM detection system has the highest immunity to the false alarms. quality of installation and tuning. It is an alarm triggered by unexpected input signal when no active tag is closing to the antenna. i. But CSS AM EAS detection system has the ability to identify most of tag-like foreign signal with real tag signal. and vice versa. you also have to test them in the same place with same power source. It is an alarm triggered by a foreign signal which characteristics are similar to that of an active EAS tag closing to the antenna. Otherwise. the results might also be just a “feeling” instead of a practical and real ones. you have to test them in the same place with same power source. the aisle width set and the signal of tag. with same tag. It is the responding time of the system to set off the alarm once an active label enters into a detectable zone in the aisle. It is the total detection rate of labels in different orientations at different positions inside the aisle. quality of installation and tuning. False Alarm Pick Rate Sensitivity 3 . All EAS systems in the world have false alarm problems caused by different reasons. the intensity of Acoustic magnetic radiation. etc.Basic Concepts It is recommended to read carefully the following basic concepts related to EAS detection system. Dead Zone All EAS systems in the world have dead zones in different positions in the aisle for labels in different directions due to the limitation of the electromagnetic field that the system creates. etc. at the same aisle width. Phantom Alarm Phantom alarms can not be avoided completely. These concepts would help you understand better. method of testing (quantity of test positions). And RF system has the highest possibility of false alarms. with same tag. environmental noises. type and size of label. The sensitivity is directly related to the signal to noise ratio.e. It is a space inside the aisle between antennas that has no detection of active labels in a certain direction. the fewer false alarms will be set off. EM system follows. noise in power supply. the design of antenna.. The higher the signal to noise ratio is. i. etc. Most of EAS detection systems only identify the characteristics of signals and have no capability to identify whether the signal is from a tag or not. To compare sensitivity of different EAS systems. It depends on many factors. width of aisle.

RX&Control 1~3: Connecting between controller and gate panel for processing signal received by receiver antenna and feeding back with command to alarm buzzer and lamp. Ext Alarm: For connecting with external alarm unit. TX1~3: Connecting between controller and gate panel for supplying power to transmitter antenna in order to generating electromagnetic interrogation field. Top View 4 .Controller Locations and Functions Rear View 1) 2) 3) 4) 5) Power: For connecting to the 220 VAC or 110VAC outlet on the wall. RS458: Network interface between controller and PC.

When a system is initially power on and found not having good detection. do not increase too much by one adjustment) to see if the detection becomes better. 3. Volume: The volume of alarm buzzers of Channel 1. If there is no noise around the antenna you can set maximal gain to achieve maximum detection. If the increase of RX Gain doesn’t make any obvious difference on the detection performance. Continuous blinking of the red LED means that the DSP works well. 4.Indicators’ Serial Number: 1. Antenna2: Status of different signals coming from Channel 2. always try to increase RX Gain by tuning clockwise first step by step (about 2-3 turns by each adjustment. you can increase the RX Gain to a higher level until noise appears when the first Green LED is lit up. Important Notice: Most parameters are default set at factory to the possible best value. Indication: Indicator of working status of DSP chip. 5 1) 2) 3) 4) 5) 6) 7) Power: Power indicator. Increasing the gain (clockwise) will increase the signal of tags and noise signal at the same time. Then decrease RX Gain for one turn back (anti-clockwise). Otherwise. Antenna1: Status of different signals coming from Channel 1. Rx Gain: This setting allows you to amplify all received signals. If the detection becomes better and better to your satisfaction. then you should try to increase the detection performance by Software Settings. Tune clockwise will increase sound volume and tune anti-clockwise will reduce sound volume. 5 . Antenna3: Status of different signals coming from Channel 3. the DSP might have problem. 2.

At the beginning of the test. B. the red or yellow LED will be blinking. If there is no frequency on the mains. all red LEDs will be blinking. a short self-test procedure will start for several seconds . Memory unit problem will be shown as an “X” on the green LEDs. Inside View Mainboard Sub-board Main board & Sub-board 6 . the yellow LEDs will be blinking.Indicators’ Description: No. If the mains frequency is wrong. C. Error A. all the LEDs on signal indication matrix will light on diagonals and then all LEDs will be on for one second. D. Color Green Green Green Yellow Red description Weak signal Medium signal strong signal Signal surpassing threshold level Signal meets all tag criteria 1 2 3 4 5 When the detection system is just powered on. If there is any problem with the synchronization.

Tx3 7 . Tx2.Main Board Test Point DSPIn Test Points T1. T2. T3 External Alarm Connector RS458 Connector RX&Control Connector Test Point Net TX Connector TestPoints Tx1.

Do not touch! TX Connector Control sign als Connector Test Points P2.Antenna Electronics Board Layout High Voltage on radiator. U 8 .

9 . 1. A standby fuse is attached for maintenance purpose. The process to replace the defective fuse is as below. Insert the fuse holder into the socket.Connectors Description Power Connector The fuse is inside the power socket of the controller. 3. 1 2 3 4 5 Name Any Channels Channel 3 Channel 2 Channel 1 24V DC Description GND for alarm on any Channel / 200mA max GND for alarm on Channel 3 / 200mA max GND foralarm on Channel 2 / 200mA max GND for alarm on Channel 1 / 200mA max 200mA max RS485 Connector The serial port for communication between the main board and the PC. Replace the defective fuse with the standby one 4. 2. Power off the controller. External Alarm Connector 1 2 3 4 5 PIN No. Use a small flat-head screwdriver to open the fuse holder.

PIN No. 1 2 3 4 5 6 7 8 Name RX GND RX + TX control Lamp Buzzer GND GND 24V DC Color Green Blue White Gray Yellow Orange Purple + Shield Brown 10 . The shielding should be connected on both ends of the cable.RX&Control Cable Connector The connectors on both ends of the cable connected with the main board and the Antenna board. Only cable supplied by CSS shall be used.

1 2 Name TXTX+ Color Black Red 11 .TX Cable Connector The connectors on both ends of the cable connected with the main board and the Antenna board. Only cable supplied by CSS shall be used. PIN No.

Test Points Description Test Points At The Antenna Electronic Board On the antenna electronic board. U 12 . Test Point “P2” for antenna current and Test Point “U” for antenna voltage. there are only two test points. Test Points P2.

TP Name P2 Test Requirement Description Current shape in the antenna Ch1=P2 AC 10:1 1V/DIV trigger 250μs/DIV Ch2 Example U Test Requirement Voltage shape in the antenna Ch1=U AC 10:1 20V/DIV trigger 250μs/DIV Ch2 13 .

By observing through an oscilloscope. TX3 are used for measuring the transmitter voltage of each channel. T3 Tx1. TP Name Net Description Test Requirement Square pulse refers to mains 0-crossing Ch1=Net AC 10:1 1V/DIV trigger 100μs/DIV Example 14 . For observing if any 58KHz signal goes into the DSP. T2. DSPIn Test Points TX1. you can distinguish if the signal is generated by an AM tag appearing in the surrounding area of the antenna or a interference noise or an signal generated by a 58kHz Electronic device.Test Points At The Main Electronic Board The most important test points are marked on picture below. TX2. T1. DSPIn. Tx3 Tx2.

3 AC/DC 10:1 2V/DIV trigger 500μs/DIV Example Test Requirement Listening window with tag signal Ch1=DSP _in AC 10:1 20V/DIV Ch2=Trigger1.Tx 2.Tx3 AC 10:1 20V/DIV trigger 250μs/DIV 15 . Tx3 Test Transmitter Voltage shape Requirement Ch1=Tx1.2. Tx2.3 AC/DC 10:1 2V/DIV trigger 500μs/DIV Tx1.TP Name DSP_in Description Test Requirement Clean listening window Ch1=D SP_in AC 10:1 20V/DIV Ch2=Trigger1 .2 .

Software Setting will be only used when the tuning of RX Gain doesn’t work well for improving detection performance or the noise interference to a detection system cannot been removed or decreased to an acceptable level.Software Setting (AMC V1. 16 .0) Almost all settings are done using the Software Through the "RS485" serial port.

Settings 1 Settings 1 includes: selecting channel/antenna to be tuned. and setting number of detections for triggering an alarm. select on/off of alarm sound. 17 . setting time delay of receiver detection. setting threshold value. setting average calculation cycles. setting tag/label compatibility.

The parameter is adopted to distinguish a tag signal from tag-like noise. There are 3 channels on each controller. which might cause low detection. Too low value might cause the system receive resonance signal from metal surrounding the antenna. The lower the value is. The parameter represents how many times that required criteria has to be met before an alarm is triggered. Click 【OK】to confirm the new 4 5 setting. 1 2 Channel(1-3): Select the channel to be tuned. Try to keep the NumOfHit as lower as possible in order to maintain the speed of detection. in which maximum 1 antenna can be transceiver antenna. Range from 2 to 64. Only signals with amplitude higher than the threshold can trigger the alarm. Click【OK】 confirm the new setting. Tune from 100 to higher. RXDelay: Range from 100 to 20000. A higher value will cause bad detection of labels. A lower value gives better label detection. Click 【OK】to confirm the new setting. Click 【OK】to confirm the new setting. TagComp: Tag Compatibility. a weak tag or tag-like noise will trigger the alarm which might cause more false alarms. This is a filter used for decreasing the influence of random interference signals. Too high value might cause low detection.This group of settings is based on different channels. 18 . to NumOfHit: Range from 2 to 10. then only strong tag or tag-like signals can trigger the alarm. Click 【OK】to confirm the 7 new setting. 6 NumOfCal: Number of Calculation. Range from 5 to 1000. If the threshold is too low. You have to select which channel you intend to tune before new settings are selected. Alarm: Disable/Enable the sound of buzzer of the antenna(s) connected to the channel. 3 Threshold: Range from 10 to 5000. Click 【OK 】to confirm the new setting. the faster the detection will be and the more easier a false alarm will be triggered. If the threshold is too high. Maximum 2 antennas are allowed to be connected with each channel. The value shows the delay between the end of the transmitting burst and the beginning of the receiving window.

Settings 2 Settings 2 includes: Channel mode selection and time segment settings. 19 .

Click 【OK】to confirm the new setting. TimeSegAll: Disable/Enable the receiver listening windows at different time segments. Click 【OK】to confirm the new setting. etc. With the TimeSeg setting it’s possible to disable the time segment in which the noise periodically appears. the budget limits. TimeSegB: Disable/Enable the receiver listening window at time segment B. all Rx receivers shall have lower RxDelay values. RxTxRx and TxRxTx. Click 【OK】to confirm the new setting. Please note that when channels mode is selected as TcTxRx. Click 【OK】to confirm the new setting. TimeSegC: Disable/Enable the receiver listening window at time segment C. 2 3 4 5 Remark: ◆ When any phase stable signal appears in the listening window and disturbs the detection (only in one or max two channels).1 ChannelMode: There are 4 modes for the three channels – TcTcTc. 20 . TcTxRx. Click 【OK】to confirm the new setting. Selecting different modes have different purposes related to the installation environment limits. TimeSegA: Disable/Enable the receiver listening window at time segment A. RxTxRx and TxRxTx.

Ch3forNR option.Settings 3 Setting 3 includes: low quality tag detection setting. low quality tag tolerance limit setting (tolerance of the frequency of tags/labels). amplitude detection. amplitude detection setting. silent detection parameters settings. 21 . silent detection.

Click 【OK】to confirm the new setting. This option can be used to improve detection with the extra antenna or to cancel noise which is received by antenna 1 and/or antenna 2. a AMS device will have high immunity to noise interference. If this value is high and the F_Check is enabled. Click 【OK】to confirm the new setting. The bigger the value the smaller the tolerance is for other frequencies to trigger an alarm. This is the parameter of the Amplitude Detection criteria. bad quality labels/tags without accurate 58KHz frequency.1 TagQ: Tag Quality. This function can help to to prevent false alarms. F_Limit: Range from 10 to 15000. F_Check: False Alarm Check. This function can successfully prevent low quality labels and noises closing to 58KHz to trigger the alarm of a detection system. If You want weak signals to be able to trigger the alarm then set-up a smaller value. Low quality labels include incompletely deactivated labels. TagQLimit: Range from 1 to 10. AmpLimit: Range from 10 to 30000. Click 【OK】to confirm the new setting 2 3 4 5 6 7 22 . Click【OK】 confirm the new to setting. CH3forNR: Channel 3 for Noise Reduction. After this function is ON. By changing this value it’s possible to decide which signals should set the alarm and which shouldn’t. The value represents the frequency parameter which is used to distinguish between low quality and good labels (or noise and proper tag signal). Click 【OK】to confirm the new setting. If You want only strong signals to trigger the alarm then set-up a higher value. This value is a setting for the TagQ mode. AmpDet:: Amplitude Detection. the third antenna (at Channel 3) receiver signal will be mixed with the signals received from Channel 1 and channel 2. Click 【OK】to confirm the new setting. Click 【OK】to confirm the new setting.

23 . and beep speed setting. flashing time setting.Settings 4 Settings 4 includes: phase shifts setting. receiving only mode. beep time setting.

Click 【OK】to confirm the new setting. Click 【OK】to confirm the new setting. The higher the value is.1 PhaseSync: Transmitting Phase Synchronization. Range from 2 to 50. the longer the flash time of alarm lamp will be. RXOnly: Receive Only. Range from 10 to 200. The higher the value is. BeepFreq: Beep Frequency of Alarm Buzzer. Click 【OK】to confirm the new setting. BeepTime: Beep Time of Alarm Buzzer. The beep time of the alarm buzzer. When this function is ON. Range from 10 to 500. Range from 10 to 4095. The higher the value is. the longer the beep of alarm buzzer will be. with internal AM equipment or with other AM equipment). Increasing this value. The frequency of beep. FlashTime: Flash Time of Alarm Lamp. 2 3 4 5 24 . the faster the beep of alarm buzzer will be. The flash time of the alarm lamp. Click 【OK】to confirm the new setting. the time between the mains zero crossing point (from negative to positive) and the end of the transmitter burst will be increased. This parameter is the most important for synchronizing different AMS devices (detection systems and/or deactivators. Click 【OK】to confirm the new setting. the AMS device will only receive signals.

Tx3. the maximum TX output has been reached. Then you should slightly decrease the TX output until the spike disappears. When the spikes start to appear. When you increase the TX output level for desired channel (Tx1. 2 – you are sure that you understand well how to tune them with the assistance of oscilloscope. observe on the oscilloscope of the current shape (test point “P2” in the antenna). Connect the oscilloscope to the “P2” test point in the antenna and use the TX gain adjustment to set a correct value. Shown as below. Tx2. Too small value will decrease the detection range but a too big value might cause distortion.Transmitter Output Adjustment Precaution: This is a very important setting. please do it when 1 – all other adjustments still do not give you acceptable performance. 25 .).

2. Wider exit protection with only one controller The detection of the antennas in Receiver Mode will be weaker. the controller might be seriously damaged. Otherwise.Different Combinations of Antennas Up to six antennas can be connected to one single controller. 26 . Maximum detection on both sides of all antennas. But maximum three Transceiver (TC) antennas is allowed to be connected to the same controller. 1. Normal combination With this combination. all antennas are in Transceiver Mode.

The detection of the antennas in Receiver Mode will be weaker. Three Entrances The detection of the antennas in Receiver Mode will be weaker.2) means detection distance with DR labels and detection distance with ferrite hard tags TC means Transceiver. 4.8/2. Your clients have to be informed about this result to avoid any possible misunderstanding.g. 4 – The first option – Normal Combination – is strongly recommended except you have no other choice and your clients have clearly accepted the performance and the results of the other options. RX means Receiver only. Two Entrances The detection of the antennas in Receiver Mode will be weaker. both antennas will alarm (audible and visual) at the same time when an alarm is triggered. 0. 27 . 2 .3. 3 – When two antennas are connected to the same channel of one controller. Remark: 1 – Two figures (e.

Connection of System Before connecting the system. 2. Otherwise could cause serious interference to the system. Fix the antennas stably onto the floor and should be placed vertically to the floor. Power Supply and Cabling 1.5~1.6/2. Make sure the floor is solid enough to hold the antennas and controller. Make sure the antenna parallel to each other and maintain a standard distance (see <Antennas installed >Page 25) The distance between two antennas should be 1. 2.7/2. Mark the positions of bolts on the floor and drill.4m Note: The system should maintain a certain distance with large metal objects and other electrical devices. 3.5m and the recommended distance is1. 28 . Connect the power cord to the controller Connect the power cord fixed Positioning and Fixing Antennas 1.3~2.

2. Cable Kit can coming out from any side of the cable cover.Between Antennas and Controller 1. Keep the environment with proper relative humidity and clean. Cable Cover . Confirm all connections before powering on the detection system. Keep the environment where controller locates in good ventilation. 4. 3. Do not connect or disconnect any connections before powering off the detection system. 2. Assemble the cable cover for safety purpose. Environmental requirements 1. Note: RX&Control connectors and TX connectors of the same cable kit shall be connected with the same channel sockets.r 29 . 5. Prevent water from touching all electronics. Connect RX&Control connectors and TX connectors to the corresponding sockets on the main board and the antenna board.

narrower aisle width. If there are electronic or electric equipment surrounding the antenna which generates 58KHz signal. false alarms happen. But during formal operation of the store. etc. you have tested with a tag at a distance which will not trigger the alarm. the noise signal will be also increased which might cause false alarm as well. All these tags together will generate very strong tag signal which causes false alarm. When a tag isl placed too close to the antenna. during the installation. ♦ There are large metal object closing to the antenna. You have to pay attention to some special situation which cause false alarm problem. such as false alarm. The AM detection system works at 58Hz. low detection. the equipment might affect the AM detection system and cause false alarm. Power is not on. during installation. False Alarm Problems ♦ Tag(s) is/are placed closing to antenna. For example. ♦ Unsynchronized systems All AM detection systems within 150m distance shall be synchronized in order to have no interference among each other. ♦ 58 kHz signal to the antenna. Large metal objects closing to the antenna may reflect 58KHz signal to the receiver of the antenna which might cause false alarm problem directly. the detection system will continuously alarm. the operation of the other devices might create noises which might interfere with AM equipment and cause problems. Some 58KHz equipment: Spotlight and fluorescent lamp Power supplies Printers PC & laptop Power Problems ♦ An independent power source for AM detection systems and deactivators is a must.. you have to test with enough quantity of tags which will be there in normal operation to make sure that these tags together will not cause false alarm problem. Fuse is damaged (see < Power Connector >Page 8). If they are not synchronized. So..g. Electronics are danaged by water. Otherwise.Troubleshooting Some Basic Reasons     Cables are not connected firmly. 30 . But at the same time. large metal objects closing the antenna will reduce the transmitting current which will force you to increase RX Gain to improve the detection of tags. The AC outlet used to supply power to AM detection systems and deactivators should be totally independent which means no other electronic or electric devices shall be connected to the same power source except AM equipment. there might be many cloths which are not far away from the antenna). in a boutique. low sensitivity. they will have interference among each other and might cause false alarm or low detection. The reason could be that there are many tags at the place where you have tested and did not find interference to the antenna (e. Also.

But as soon as the plug is returned the right way it will be ok again. To synchronize with a other system you should use the Phase Shift adjustment with where your system should be situated. 3. 31 . noises could not be eliminated and might cause problems as motioned above. you might see that the pulses that you synchronized with will change position but they will always move to another correct position Note: When the system has been synchronized you must never rotate the plug. If not. Or if you place the two pulses so that they end at the same time it is ok. Synchronization Problems All AMS equipment installed at this range must be synchronized to each other. As said before the system checks the mains line to find the zero-crossing to start its sequence.♦ The AC outlet must be well grounded. 2. (or use another outlet) If you do so You will have to make the system do re-sync. 1. The main issue is that one system is not allowed to transmit while another system is receiving. This includes synchronizing your newly installed system to other systems of other installed in shops around yours. . If you restart the system when it has been synchronized. If two systems are not synchronized correctly it’s usually gets the problem of either drop the detection-rate or give a false-alarm.

Specifications All dimensions are in mm! Controller – AMS3010 32 .

Antenna AMA400L 33 .

AMA400X 34 .

AMA100L 35 .

AMA100X 36 .

AMA500L 37 .