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ISO 9000 Standards
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ISO 9000:2005: Quality Management Systems Fundamentals and Vocabulary ISO 9001:2008: Quality Management Systems Requirements ISO 9004:2009: Quality Management Systems Guidelines for Performance Improvement Complete ISO 9000 Series: 9000:2005, 9001:2008, 9004:2009 The ISO Standards collection — ISO 9000 Quality management

ISO 9001 Guidelines
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ISO 10014:2006: Guidelines for Realizing Financial and Economic benefits ISO 10017:2003: Guidance on Statistical Techniques for ISO 9001: 2000 ISO 19011:2011: Guidelines for Quality Management Systems Auditing ISO Q19011S:2008: Guidelines for Quality Management Systems Auditing: US Version with Supplemental Guidance Added ISO 9001 Guide for Small Businesses (ISO, 2010) In plain language and through numerous concrete examples from a wide range of sectors, ISO 9001 for Small Businesses aims to help small and medium-sized enterprises (SMEs) to understand and implement the standard.

QMS Guidelines
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ISO 10005:2005: Quality Management - Guidelines for Quality Plans ISO 10006:2003: Quality Management Systems -- Guidelines for Quality Management in Projects ISO 10007:2003: Quality Management Systems -- Guidelines for Configuration Management ISO 10013:2001: Guidelines for Quality Management System Documentation ISO 10015:1999: Quality Management - Guidelines for Training ISO 10019:2005: Guidelines for the Selection of Quality Management Consultants and Use of their Services ISO 15489-1:2001: Information and Documentation - Records Management - Part 1: General ISO 15489-2:2001: Information and Documentation - Records Management - Part 2: Guidelines

Statistical Tools for QMS
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ISO 11462-1:2001: Guidelines for Implementation of Statistical Process Control (SPC) Part 1: Elements of SPC ISO 21247:2005: Combined Accept-Zero Sampling Systems and Process Control Procedures for Product Acceptance

Customer Satisfaction

ISO 10001:2007: Quality Management - Customer Satisfaction -- Guidelines for Codes of Conduct for Organizations

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ISO 10002:2004: Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations ISO 10003:2007: Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations

Industry Specific Quality Guidelines
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ISO 15161:2001: Guidelines on the Application of ISO 9001:2000 for the Food and Drink Industry ISO 15378:2006: Packaging - Primary Packaging Materials for Medicinal Products -Particular Requirements for the Application of ISO 9001:2000, with Reference to Good Manufacturing Practice (GMP) ISO 16106:2006: Packaging - Transport Packages for Dangerous Goods - Dangerous Goods Packaging, Intermediate Bulk Containers (IBCs) and Large Packaging - Guidelines for the Application of ISO 9001 ISO 22006:200x: Guidelines on the Application of ISO 9001:2000 for Crop Production ISO 29001:2007: Petroleum, Petrochemical, and Natural Gas Industries: Sector-Specific Quality Management Systems -- Requirements for Product and Service Supply Organizations IWA-1:2005: Quality Management Systems: Guidelines for Process Improvements in Health Service Organizations IWA-2:2007: Quality Management Systems: Guidelines for the Application of ISO 9001:2000 in Education IWA-4:2009: Quality Management Systems: Guidelines for the Application of ISO 9001:2000 in Local Government

Software Quality
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ISO 90003:2004: Software Engineering - Guidelines for the Application of ISO 9001:2000 to Computer Software ISO/TS 90005:2008: Systems Engineering - Guidelines for the Application of ISO 9001 to System Life Cycle Processes

Many people search for iso 9000 pdf or iso 9001 pdf or even iso pdf. They are usually looking to purchase a copy of the ISO 9001:2008 standard in electronic format. People also search for iso 9000 free or free iso 9001, but these standards are not free. Per ISO: ISO standards cost money to develop, publish and distribute. Someone has to pay. The current system whereby users are requested to pay for the standards they use, not only sustains the development process but also, very importantly, ensures that the balance of independent vs. government, private vs. public interests can be maintained.