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Manaeement
#/092) ' (4 /& & ) # % 3% !, !.$ , /'/
4HE#OPYRIGHT/FFICEWORKEDrliouglour rle yeai on a µioiecr ro ueveloµ a nev
iuenriry µackage virl a nev oíncial seal anu an uµuareu logo. Ioi rle lasr z- yeais. rle
Oínce`s logo las Leen a ieµiesenrarion oí a µen in
a ciicle. Þev uesigns veie µievieveu anu ienneu
uuiing nscal zoo(. 1le Oínce ueveloµeu a ueraileu
µlan anu scleuule íoi imµlemenring rle nev look
on µuLlicarions. ciiculais. íoims. anu srarioneiy ar
rle Leginning oí calenuai yeai zoo±.
2 % % .' ) .% % 2 ) .'
1le Coµyiiglr Oínce Reengineeiing Piogiam. as ueraileu in µievious ieµoirs. µioceeueu on
scleuule. µiogiessing inro rle imµlemenrarion µlase.
1le Oínce las iuenrineu anu ieengineeieu seven µiinciµal µiocesses íoi rle µuiµose oí
µioviuing Coµyiiglr Oínce seivices online. ensuiing µiomµr availaLiliry oí nev coµyiiglr
iecoius. µioviuing Lerrei riacking oí inuiviuual irems in rle voiklov. anu incieasing acqui-
sirion oí uigiral voiks íoi rle LiLiaiy oí Congiess collecrions.
In nscal zoo anu zooz. rle Oínce ueveloµeu µiocess ieuesign iecommenuarions anu
uiaíreu µioceuuies manuals íoi six µiocess aieas: iegisrei claims. iecoiu uocumenrs. acquiie
ueµosirs. ansvei iequesrs. ieceive mail. anu mainrain accounrs. In nscal zoo(. rle Oínce
auuiesseu rle iemaining µiinciµal µiocess÷µiocess licenses. As virl orlei µiocesses. rle
Oínce esraLlisleu a ream rlar ueveloµeu a srieamlineu licensing µiocess. In Naicl zoo(. rle
ream ueliveieu irs uiaír µioceuuies manual íoi rle nev licensing µiocess. vlicl urilizes nev
reclnology anu online voiklov managemenr.
48
1le Oínce iuenrineu Liiuge acriviries Lerveen rle µiesenr anu íuruie µiocesses. Biiuge
acriviries ryµically aie eirlei µiocesses rlar may conrinue in rleii cuiienr íoim íoi some
µeiiou oí rime. oi sloirei-reim suµµoir measuies rlar musr Le µur in µlace unril riansirion is
comµlere.
Imµlemenrarion eííoirs in nscal zoo( íocuseu on rle rliee íionrs rlar suµµoir ieengi-
neeieu µiocesses: oiganizarion. iníoimarion reclnology. anu íaciliries. 1le Reengineeiing
Piogiam Oínce (RPO) vas esraLlisleu ro cooiuinare ieengineeiing rliougl an inregiareu
imµlemenrarion µlan. scleuuleu íoi comµlerion in zoo6. 1le RPO manages rle µiocesses
anu rle rliee íionrs. 1le Oínce aµµoinreu a cooiui-
naroi íoi eacl íionr anu ueveloµeu µlans anu µio-
ceuuies ro moniroi anu riack µiogiam-ielareu iisks.
issues. anu clange iequesrs.
Because rle rliee íionrs aie inreiconnecreu. rle
Oínce musr imµlemenr rlem rogerlei. svircling ovei
in a single µlase in zoo6. 1lis is iequiieu íoi rvo
µiinciµal ieasons: Iiisr. rle nev µiocesses cannor go
inro µiouucrion unril all oiganizarion. iníoimarion
reclnology. anu íaciliries voik las Leen comµlereu.
1liee-íouirls oí rle sraíí vill Le in a nev oiganiza-
rion sriucruie virl nev oi ieviseu µosirion uesciiµ-
rions. use nev I1 rools. anu Le locareu in a uiííei-
enr µlace. Ií voik on one oí rle rliee íionrs is nor
comµlere. rle Oínce vill nor Le aLle ro µiocess irs
voik. Seconu. rle Oínce musr conrinue ro µioviue
uninreiiuµreu µuLlic seivices Leíoie anu uuiing rle
svirclovei.
0rgan|zat|en
1o imµlemenr irs nev µiocesses. rle Oínce vill neeu ro ieoiganize. anu in some cases iealign.
irs uivisions anu mouiíy some oí irs inuiviuual µosirions.
In nscal zoo(. rle RPO sraireu evaluaring rle µioµoseu ieoiganizarion µackage. A
small oiganizarion ream Legan an inrensive ieviev oí rle aµµioximarely (- uiaír µosirion
uesciiµrions.
1le RPO ieviseu irs comµielensive ieengineeiing riaining µlan uuiing rle yeai anu iniri-
areu liiing oí a 1iaining Oíncei ro imµlemenr rle µlan.
Manaeement · Reenelneerlne
The Thtee ltonIs SuppotIing
ReengineeteJ Ptocesses
The 0ffloe has redeslened lts ocre prcoesses
cf reelsterlne olalms. reocrdlne dcouments.
answerlne requests. aoqulrlne depcslts fcr
Llbrarv cf Ccneress oclleotlcns. prcoesslne
lloenses. reoelvlne mall. and malntalnlne
aoocunts. Flnal lmplementatlcn requlres ocm
pletlcn cf wcrk cn three frcnts:
/RGANIZATIONDevelcpment cf a revlsed
creanlzatlcnal struoture oentered cn the new
prcoesses. wlth new jcb desorlptlcns fcoused
cn the requlrements cf thcse prcoesses;
)NFORMATION4ECHNOLOGY Develcpment cf
new lnteerated svstems tc permlt prlmarllv
eleotrcnlo prcoesslne cf ocpvrleht servloes;
&ACILITIESReocnfleuratlcn cf Ccpvrleht 0ffloe
spaoe tc ensure efflolent mcvement cf wcrk.
49
Infermat|en 1echne|egy (I1)
Iníoimarion reclnology is essenrial ro rle µiovision oí eííecrive coµyiiglr seivices. 1le
Oínce las six non-inregiareu maioi I1 sysrems anu uozens oí smallei ones. In nscal zooz.
rle Oínce comµlereu an analysis oí I1 iequiiemenrs neeueu ro suµµoir rle ieengineeieu
Lusiness µiocesses.
Duiing nscal zoo(. rle Oínce useu rle nnuings íiom rlar analysis as rle íounuarion
íoi oLraining conriacr iesouices ro uesign anu Luilu irs I1 sysrem. 1le Oínce selecreu rle
Ieueial Sysrems Inregiarion anu Nanagemenr Cenrei oí GSA ro manage anu auminisrei rle
µiocuiemenr rliougl a Goveinmenr-viue agency conriacr (GWAC). 1le Nillennia Lire
GWAC Lesr marcleu rle Oínce`s iequiiemenrs.
Iolloving a caieíul anu rloiougl evaluarion oí µioµosals íiom inreiesreu Nillennia
Lire Giouµ ± conriacrois. rle Oínce selecreu SRA Inreinarional. Inc.. oí Iaiiíax. Viiginia ro
uesign anu ueveloµ rle nev sysrems iníiasriucruie.
SRA µioµoseu an innovarive solurion using SieLel cusromei ielarionsliµ managemenr
(CRN) anu case managemenr soírvaie along virl rle LÞComµass seaicl engine íiom
Lnueavoi Iníoimarion Sysrems. 1le conriacr. roraling ×.o million. vas avaiueu on Augusr
zz. zoo(. anu rle conriacroi Legan voik in rle Coµyiiglr Oínce on SeµremLei (.
1le Iníoimarion 1eclnology 1eclnical Reviev Boaiu (I11RB). an exreinal consulrarive
giouµ oí iníoimarion reclnology (I1) manageis vlo aie íamiliai virl laige scale. comµlex
iníoimarion reclnology imµlemenrarions virlin goveinmenr oiganizarions. mer rvice uui-
ing rle yeai ro ieviev I1 voik µlans.
Fac|||t|es
1le Coµyiiglr Oínce comµlereu essenrial sreµs rovaiu íaciliries ieuesign ro suµµoir a iecon-
nguiarion oí rle Oínce`s exisring sµace ro accommouare rle nev µiocesses. 1le µlanning.
aiclirecruie. anu engineeiing nim oí Leo A Daly voikeu closely virl rle Coµyiiglr Oínce
ro µlan anu uesign rle nev connguiarion.
1le nev uesign vill ielecr rle nev oiganizarion anu µioµoseu voiklov using exisring
sµace on µoirions oí rliee levels in rle LiLiaiy oí Congiess Nauison Builuing. 1le uesign
is inrenueu ro imµlemenr aiclirecruial imµiovemenrs in rle mosr eíncienr vay anu virl rle
leasr uisiuµrion ro voik. Ir vill urilize sµace eíncienrly: sarisíy auiacency iequiiemenrs íoi
mareiials lov: cieare íuncrional voiksµace virl auequare íuiniruie anu voiksrarions: cie-
are moie secuie íaciliries íoi in-µiocess uocumenrs anu claims: consoliuare µuLlic vieving
aieas: imµiove liglring levels as iequiieu: anu µioviue aesrlerically µleasing sµaces íoi rle
sraíí anu µuLlic.
Manaeement · Reenelneerlne
50
Duiing nscal zoo(. rle nisr rvo oí íoui µlases oí íaciliries µlanning veie comµlereu:
Piogiamming. anu Blocking anu Sracking. In rle Piogiamming Plase. rle Oínce uocumenr-
eu íuncrional iequiiemenrs anu auiacency iequiiemenrs. SuLsequenrly. rle conriacroi uevel-
oµeu sµace µiororyµes íoi µiivare oínces anu oµen voiksrarions. A Sµace Piogiam Reµoir
uocumenreu rle numLei oí µeisonnel. aiea iequiiemenrs. uesiieu auiacency uiagiams anu
sµace µiororyµes.
In rle Blocking anu Sracking Plase. sµace vas allocareu in rle availaLle looi aiea. rak-
ing inro accounr auiacency iequiiemenrs. A Llocking uiagiam slovs Lorl rle size anu loca-
rion oí eacl giouµ.
1le iemaining rvo µlases÷Design Develoµmenr anu Sµace Planning. anu Develoµmenr
oí Consriucrion Documenrs÷aie exµecreu ro Le comµlereu in Iiscal Yeai zoo±.
Cemmun|cat|ens en Reeng|neer|ng
1le RPO involveu srakelolueis in rle ieengineeiing µiocess anu incluueu Coµyiiglr Oínce
sraíí anu managemenr ar all levels on reams anu commirrees. Communicarions virl sraíí
aLour ieengineeiing imµlemenrarion vas conuucreu rliougl uisriiLurion oí BeNeus. rle
Oínce`s ieengineeiing nevslerrei: srakeloluei meerings virl sraíí anu manageis virlin
rle Oínce anu in aííecreu aieas oí LiLiaiy oí Congiess seivice anu suµµoir unirs: all-sraíí
meerings: rle µosring oí uµuares anu iníoimarion on a ieengineeiing Inrianer veLsire: anu
airicles uisriiLureu rliougl Ccpxriglt Nctices.
Manaeement · Reenelneerlne
51
-!.!' % -% .4 #/.4 2/, 3 !.$ " 5 $' % 4
Management Centre|s
1le Nanagemenr Conriol Piogiam ensuies rlar Coµyiiglr Oínce µiogiams aie caiiieu our
in rle mosr eííecrive anu economical mannei µossiLle anu rlar assers aie saíeguaiueu.
Duiing nscal zoo(. rle Oínce conuucreu VulneiaLiliry Assessmenrs on irs zz manage-
menr conriol mouules. oí vlicl rliee veie íounu ro Le lov iisk anu rle iesr ar meuium
iisk. 1le Oínce ueciueu ro µeiíoim conriol ievievs íoi íoui mouules. vlicl veie comµler-
eu Ly |une zoo(. 1le small numLei oí lerrei nnuings veie incoiµoiareu inro a Coiiecrive
Acrion Plan.
1le Regisrei issueu a yeai-enu uereiminarion asseiring rle íolloving: ieasonaLle assuiance
rlar oLligarions anu cosrs comµly virl aµµlicaLle lav: assers aie saíeguaiueu againsr vasre.
loss. unaurloiizeu use. oi misaµµioµiiarion: µioµei accounring oí ievenues anu exµenuiruies
aie µioviueu: anu µiogiam acriviries aie caiiieu our eííecrively anu economically.
Budget
1le Coµyiiglr Oínce annually ieceives rliee aµµioµiiarions íiom Congiess: BASIC.
Licensing anu CARP. Ioi nscal zoo(. Congiess ieuuceu rle BASIC aµµioµiiarion Lase Ly
-.6-o.ooo anu uiiecreu rle Coµyiiglr Oínce ro use rle -.6-o.ooo íunus leír ovei íiom rle
nscal zooz suµµlemenral aµµioµiiarion rlar iemaineu in a seµaiare Þo-Yeai Accounr. 1oral
nscal zoo( Coµyiiglr Oínce Luuger aurloiiry vas ±±.6z.o( virl a íull rime equivalenr
(I1L) sraíí ceiling oí -(o.
1le BASIC aµµioµiiarion ((×.±¬o.z¬() íunus rle maioiiry oí rle Oínce`s acriviries. 1le
Licensing Luuger acriviries ((.--.oo() anu rle CARP Luuger acriviries (z.6(-.¬--) veie
íully íunueu íiom usei íees virluiavn íiom ioyalry µools. In rle BASIC aµµioµiiarion. rle
Oínce ieceiveu .±±.ooo in nev oííserring collecrions aurloiiry ro íunu iníoimarion recl-
nology suµµoir íoi rle Reengineeiing Piogiam.
1le roral BASIC aµµioµiiarion ueiives irs íunuing íiom rvo ievenue souices: ner aµµio-
µiiarions íiom rle U.S. 1ieasuiy (o.±oo.z¬( in nscal zoo() anu oííserring collecrions
aurloiiry íiom usei íees (z(.(z.ooo). Ar rle enu oí rle nscal yeai. rle Oínce lau aµµlieu
z(.z6.o×o in usei íees ro rle aµµioµiiarion.
Manaeement · Manaeement Ccntrcls and Budeet
52
Investment Inceme frem ßepes|t Acceunts
In nscal zoo(. rle Oínce conrinueu ro invesr ueµosir accounr loluings in U.S. secuiiries.
Deµosir accounr loluings uecieaseu sliglrly ro aLour (.×±×.ooo. A roral oí ±±.zo6 in
inreiesr vas eaineu íiom invesrmenrs uuiing rle nscal yeai.
3% #5 2 ) 4 9
5ecur|ty 1agg|ng, Asset Mark|ng, Item Bar Cede Labe||ng
1le secuiiry ragging oí coµyiiglr ueµosirs vas oíncially ieassigneu íiom rle LiLiaiy`s Col-
lecrion Access Loan Nanagemenr Division (CALN) ro rle Coµyiiglr Receiµr Analysis &
Conriol Cenrei (RACC) in DecemLei zooz. Iolloving exrensive aiclival resring oí seveial
samµle secuiiry rags. rle Oínce µuiclaseu rags rlar meer rle nev µeiíoimance anu mare-
iial sµecincarions íoi Look mareiials. 1le Binuing anu Collecrions Caie Division oí rle
LiLiaiy`s Pieseivarion Diiecroiare µieµaieu guiuelines íoi rle aµµlicarion oí Look secuiiry
rags anu riaineu RACC sraíí. 1le Pieseivarion Diiecroiare also ueveloµeu secuiiry rag sµeci-
ncarions íoi viueocasserre íoimars.
In |uly zooz. rle LiLiaiy Seivices/Coµyiiglr Oínce |oinr Issues Giouµ on LaLeling. µair
oí rle ieengineeiing eííoir. issueu a ieµoir iecommenuing rlar managemenr srieamline rle
maiking anu laLeling oí íoimars ieceiveu Ly rle Acquisirions Diiecroiare anu rle Coµyiiglr
Oínce. In Aµiil zoo(. rle LiLiaiy anu rle Coµyiiglr Oínce cieareu an oveisiglr giouµ
knovn as rle LaLeling |oinr Imµlemenrarion 1eam (L|I1) ro manage rle imµlemenrarion oí
iecommenuarions íiom rle ieµoir. 1le ream is claigeu virl íoiming suL-giouµs ro µeiíoim
ceirain rasks anu moniroiing rleii acriviries. SuL-giouµs vill:
º Auuiess voiklov íoi morion µicruie anu iecoiueu sounu mareiials going ro rle
LiLiaiy`s nev Culµeµei íaciliry:
º Revise LiLiaiy oí Congiess iegularions ro marcl rle |oinr Issue Giouµ`s iecommenuarions:
º Develoµ sµecincarions íoi soírvaie ro µiouuce slelving numLei. rirle. anu orlei on-
uemanu laLels:
º Dereimine sµecincarions íoi venuoi-µiouuceu laLels anu eíncienr merlous íoi uisµensing
anu aµµlying laLels:
º Develoµ aµµioµiiare auminisriarive µioceuuies íoi rle µiocuiemenr. resring. anu uis-
seminarion oí laLel srock. secuiiry uevices. anu conraineis: anu cosring anu suLmirring a
Luuger iequesr.
Manaeement · Manaeement Ccntrcls and Budeet. Seourltv
53
Persena| Be|eng|ngs Pregram
1ogerlei virl orlei LiLiaiy oí Congiess ieauing iooms. rle Coµyiiglr Oínce imµlemenreu
a nev µolicy ro ieuuce rle oµµoiruniry íoi concealing anu iemoving mareiial oi íoi inrio-
uucing imµlemenrs rlar coulu Le useu ro murilare collecrion irems oi Oínce iecoius. Nem-
Leis oí rle µuLlic may srov rleii µeisonal Lelongings in lockeis locareu in rle Coµyiiglr
Caiu Caralog aiea anu rle Coµyiiglr Recoius Nainrenance Unir. 1o imµiove secuiiry. rle
enriance oí rle Coµyiiglr Caiu Caralog Room vas ieuesigneu ar rle ieauei iegisriarion
cleck-in aiea. lockeis veie ielocareu. anu auuirional lockeis veie insralleu.
5|te Ass|stance V|s|ts te Men|ter Adherence te 5ecur|ty
Pract|ces |n Precess|ng and Curater|a| ß|v|s|ens
NemLeis oí rle LiLiaiy`s Collecrions Secuiiry Oveisiglr Commirree µeiíoimeu sire assis-
rance visirs ro cuiaroiial anu µiocessing uivisions. incluuing rle Coµyiiglr Oínce. ro ensuie
auleience ro esraLlisleu sranuaius anu secuiiry µiacrices. Visirs veie conuucreu in rle nve
coµyiiglr µiocessing aieas. Resulrs veie geneially goou. virl only a íev iecommenuarions
íoi coiiecrive acrions maue ro rle aµµioµiiare uivision clieís.
Manaeement · Seourltv
3AFETYANDEMERGENCYPREPAREDNESSEQUIPMENTDISTRIBUTED
INCLUDEDESCAPEHOODRESPIRATORSEMERGENCYSUPPORTPACKSAND
EMERGENCYLANTERNS
54
3!& % 4 9 !.$ % -% 2' % .#9 02 % 0!2 % $.% 3 3
Baseu on rle zooz Reµoir oí rle LiLiaiy`s 1ask Ioice on Piorecrive Neasuies. seveial saíery
anu emeigency µieµaieuness iniriarives veie scleuuleu anu imµlemenreu. 1le LiLiaiy µui-
claseu escaµe loou iesµiiarois íoi use Ly irs emµloyees. on-sire conriacrois. anu visirois
uuiing an acrual oi susµecreu clemical oi Liological reiioiisr evenr. Sraíí veie riaineu anu
ieceiveu escaµe loou iesµiiarois ro keeµ ar rleii voik srarions.
1le Oínce uisriiLureu emeigency lanreins anu emeigency suµµoir µacks íoi use uuiing
Luiluing evacuarion anu slelrei-in-µlace siruarions.
In Naicl zoo(. rle LiLiaiy oí Congiess µuL-
lisleu irs Lmµloyee Lmeigency Acrion Guiue
(LLAG). 1le µuiµose oí rle guiue is ro µiomore
saíery oí LiLiaiy sraíí anu orlei Luiluing occuµanrs
in rle evenr oí vaiious ryµes oí emeigency siruarions.
anu íoi emµloyees ro knov vlar acrions ro rake.
1le Guiue ourlineu managemenr anu suµeivi-
soiy iesµonsiLiliries. incluuing rle ueveloµmenr oí a
localizeu Inreinal Lmeigency Acrion Plan (ILAP) íoi
emµloyees anu conriacrois assigneu ro rle uivision.
By yeai-enu eacl Coµyiiglr Oínce uivision anu
oínce lau
º Iuenrineu µiimaiy anu seconuaiy evacuarion
assemLly aieas oursiue rle LiLiaiy:
º Iuenrineu slelrei-in-µlace locarions:
º Designareu an Oínce Lmeigency Cooiuinaroi
anu alreinare íoi eacl uivision anu oínce:
º Iuenrineu emµloyees virlin rle uivision/oínce
vlo iequiie sµecial assisrance uuiing evacuarion.
anu assigneu anu guiueu ¨Luuuies¨ ro lelµ evacuare rle emµloyees íiom rle oínce ro rle
neaiesr aiea oí ieíuge:
º Pieµaieu rle uivision`s emeigency acrion µlan. riaineu sraíí anu conriacrois in rle µlan.
anu mainraineu a viirren iecoiu oí rle riaining µioviueu ro emµloyees anu rle uisriiLu-
rion oí rle LLAG. rle ILAP. anu rle emeigency evacuarion ioure maµ: anu
º Posreu an emeigency evacuarion ioure maµ ar eveiy exir uooi virlin rle uivisions.
Manaeement · Safetv and Lmereenov lreparedness
55
) .& /2-!4 ) /. 4 % #(./, /'9 !#4 ) 6) 4 ) % 3
In auuirion ro rle I1 voik uone as µair oí rle ieengineeiing µiogiam anu ourlineu eailiei in
rlis ieµoir. rle íolloving reclnology voik vas unueiraken uuiing rle nscal yeai:
M|grat|en ef Cepyr|ght Cata|eg|ng ßata te the Veyager
Integrated L|brary 5ystem
Ioi rle µasr z- yeais. rle Coµyiiglr Oínce las useu rle COPICS sysrem on rle LiLiaiy`s
mainíiame comµurei ro cieare anu µioviue access ro rle lisroiical iecoius oí coµyiiglr ovn-
eisliµ. Wirl rle µlanneu ieriiemenr oí rle mainíiame ar rle enu oí zoo±. rle Oínce ueciueu
ro use Voyagei. rle same soírvaie useu Ly rle LiLiaiy íoi rle Inregiareu LiLiaiy Sysrem. ro
mainrain irs iecoius in rle íuruie.
In Aµiil zoo(. rle Oínce iniriareu a µioiecr ro µlan anu uesign rle migiarion oí coµy-
iiglr iecoius uaring Lack ro |anuaiy o¬× ro rle Voyagei enviionmenr. 1le Oínce collaLo-
iareu virl sraíí íiom LiLiaiy Seivices anu rle Caraloging DisriiLurion Seivice ro µieµaie
sµecincarions íoi migiaring monogiaµl anu seiial iecoius. Develoµmenr anu resring aie
unueivay. Similai sµecincarions aie Leing ueveloµeu íoi coµyiiglr uocumenr iecoius.
In nscal zoo±. rle Oínce vill µieµaie sµecincarions íoi migiaring manuaroiy ueµosir
iecoius: ueveloµ anu execure µlans ro move lisroiical uara iecoius ro rle nev enviionmenr:
anu ser uµ inµur anu ourµur íoimars anu µioceuuies ro enaLle rle sraíí anu µuLlic ro access
rle iecoius rliougl Voyagei.
Cepyr|ght 0fñce £|ectren|c Reg|strat|en, Recerdat|en and
ßepes|t 5ystem (C0Rß5)
CORDS is rle Coµyiiglr Oínce`s cuiienr µiororyµe sysrem ro ieceive anu µiocess uigiral
aµµlicarions anu uigiral ueµosirs oí coµyiiglreu voiks íoi elecrionic iegisriarion via rle
Inreiner íiom a limireu numLei oí cooµeiaring µairneis vlo meer cuiienr ciireiia.
1liougl CORDS. coµyiiglr aµµlicarions can Le nleu elecrionically Ly senuing aµµlica-
rions anu ueµosirs in uigiral íoim. 1le CORDS sysrem íacilirares íull elecrionic µiocessing.
incluuing inirial µieµaiarion Ly rle aµµlicanrs on rle ¨íionr enu¨ anu comµlerely auromareu
µiocessing on rle ¨Lack enu¨ Ly rle Coµyiiglr Oínce.
CORDS conrinueu ro Le useu uuiing Iiscal Yeai zoo( ro µiocess z.ooo íull elecrionic
claims in rexrual voiks anu music. 1le ieµlacemenr oí rle µiororyµe virl moie ioLusr
soírvaie ieacleu rle resring µlase. 1le Oínce comµlereu rle riansíei oí iesµonsiLiliry íoi
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iennemenr. runing anu imµlemenrarion oí rle nev soírvaie ro rle LiLiaiy. 1liee ieleases oí
rle nev soírvaie aie µlanneu. 1lese vill cenrei aiounu rle inreinal seivei (i.e.. rle uaraLase
µiocessing). rle suLmirrei oi clienr rlar iemirreis vill Le using. anu rle examinei/caralogei
mouule íoi inreinal µiocessing.
Cepyr|ght 0fñce In-precess 5ystem (C0IN5)
1le Oínce collaLoiareu virl rle LiLiaiy`s Iníoimarion 1eclnology Seivices (I1S) anu useis
oí rle COIÞS sysrem ro resr anu rune rle nev Oiacle-Laseu sysrem anu ro comµlere rle usei
guiues anu riaining. Conveision íiom rle Dara Geneial sysrem ro Oiacle vas comµlereu anu
rle nev sysrem vas successíully insralleu on |une z. zoo(. Useis ieceiveu auuirional viirren
insriucrions anu guiues. giouµ riaining anu one-on-one sessions.
Cepyr|ght Imag|ng 5ystem (CI5)
1le comµany iesµonsiLle íoi rle olu µioµiieraiy Coµyiiglr Imaging Sysrem canceleu irs
mainrenance conriacr in Augusr zoo(. 1lis comµelleu rle Coµyiiglr Oínce anu I1S ro
imµlemenr rle nev sysrem vlile vaiious resring anu ueveloµmenr issues veie srill Leing
auuiesseu.
1le nev Koíax/Oiacle CIS vas insralleu on Augusr . zoo(. íoi enriy oí µiosµec-
rive images anu iecoius. By SeµremLei ×. zoo(. I1S lau comµlereu rle conveision oí all
-.ooo.ooo ieriosµecrive images anu µioviueu rle Coµyiiglr Oínce virl a comµlere uaraLase
virl iecoius uaring Lack ro oo(.
1le nev sysrem incluues all nev laiuvaie anu soírvaie anu enaLles access ro rle iecoius
íiom any voiksrarion in rle Coµyiiglr Oínce. 1le Oínce is voiking virl I1S ro iesolve sev-
eial signincanr sysrem issues anu incoiµoiare clanges rlar vill íacilirare liglei µiouucriviry.
Paper Check Cenvers|en (PCC)
PCC conveirs µeisonal anu Lusiness clecks inro elecrionic íunus riansíeis. 1le µiocess
occuis ar rle µoinr oí sale. PCC Lenenrs eveiyone in rlar voikloau is ieuuceu Ly iemoving
µaµei íiom rle µiocess: ieruins µiocessing is imµioveu: exceµrion lanuling is easiei: rle
ueµosir anu collecrion µiocess is quickei: íaileu irems may Le iesuLmirreu: rle acceµrance oí
uislonoieu clecks is ieuuceu: rle sysrem µioviues a comµlere elecrionic iecoiu oí conveireu
clecks: anu rleie is an auuir riail íoi eacl irem.
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1le Oínce µiloreu µaµei cleck conveision in aieas vleie µaymenrs íiom valk-in
cusromeis veie µiocesseu uµon ieceiµr. 1lis µilor vas successíul in rle Ceirincarions &
Documenrs Secrion. Anorlei µaµei cleck conveision µilor µioiecr Legan in Augusr zoo( ro
conveir ueµosir accounr ieµlenislmenr clecks.
Resµecríully suLmirreu ro rle LiLiaiian oí Congiess Ly
-ARYBETH0ETERS
Regisrei oí Coµyiiglrs anu
Associare LiLiaiian oí Congiess íoi Coµyiiglr Seivices
Manaeement · lnfcrmatlcn Teohnclcev ^otlvltles