# Multiple Regression Analysis

Hypothesis Testing of Multiple Regressions of Churn Rate of Jazz: Standard Error t Stat P-value 0.528744 2.367714 0.022257 0.123413 -0.26547 0.791858 0.09337 1.292787 0.202683 0.105802 3.019659 0.00416 0.115964 2.34536 0.023477

Coefficients Intercept 1.251915 x1 -0.03276 x2 0.120708 x3 0.319486 x4 0.271977

Lower 95% Upper 95% 0.18696962 2.31685951 -0.281330286 0.215804589 -0.067349303 0.30876448 0.106389945 0.532582952 0.038413863 0.505540554

y= a+ b₁ x₁+ b₂ x₂+ b₃ x₃+b4x4
b₁ = -0.03276 b₂= 0.120708 b₃= 0.319486 b₄=0.271977

Hypothesis of Customer Satisfaction
At the 5% significance level, test the null hypothesis that customer satisfaction of jazz towards its customers are same?
H₀: β₁ equal to 0 H₁: β₁ not equal to 0

(P-value for quality)

The p-value of quality is 0.791858 it means the p-value is greater than 0.05.it means the result is in significant and cannot applicable to the whole population. Customer satisfaction does not affect churn rate. It depends on other factors. (Confidence interval for customer satisfaction):