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Pest Control Policy and Procedure

Version Ratified By Date Ratified Author(s) Responsible Committee / Officers Date Issue Review Date Intended Audience Impact Assessed

Version 1.0 Infection Prevention & Control Advisory Sub Committee November 2008 Head of Operational Services Infection Prevention & Control Advisory Sub Committee November 2008 November 2010 Primary Care Board and all Employees November 2008

2007. All Rights Reserved Version Control: Version History: Version Number Reviewing Committee / Officer Date Draft Version 0.uk Extranet: nww.hutfield@wcheshirepct.wcheshirepct.uk Website: www.Further information about this document: Document name Category of Document in The Policy Schedule Author(s) Contact(s) for further information about this document Pest Control Policy and Procedure Infection Prevention & Control Jean Hutfield Head of Operational Services Telephone: 01244 650326 Email: jean.nhs.nhs.nhs.2 Pest Control Policy and Procedure Pest Control Policy and Procedure November 2008 November 2008 .uk This document should be read in conjunction with The pesticides regulations made under Food and Environment Protection Act (FETA) 1985 part 111 Infection Prevention and Control Policy/Strategy Strategy and Policy for Cleanliness in Hospital Clinics Western Cheshire Primary Care Trust 1829 Building Countess of Chester Health Park Liverpool Road Published by Chester.1 Draft Version 0.wcheshirepct.uk Copies of this document are available from Jean Hutfield Head of Operational Services Copyright © Western Cheshire Primary Care Trust. CH2 1HJ Main Telephone Number: 0800 132 966 (Freephone) Main Email Address: feedback@wcheshirepct.nhs.

Braille and audio cassette. To discuss your requirements please ring 01244 650368 .This document can be made available in a range of alternative formats including various languages. large print.

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2 Director of Patient Safety and Governance 5.6 Head of Operational Estates 5. LEGISLATION AND REFERENCES 13. KEY PERFORMANCE INDICATORS 12. TRAINING 11. PEST CONTROL CONTRACT 10. REPORTING 2 2 2 3 3 3 3 3 3 4 4 4 5 5 6 6 7 8 8 9 11 12 8.1 Chief Executive 5. BASIC PEST CONTROL MEASURES 9.4 Director of Finance 5.5 Head of Governance and Quality for Community Care Western Cheshire 5.Contents PAGE 1 SUMMARY 2 INTRODUCTION 3 SCOPE OF THE POLICY 4 POLICY AIMS 5 RESPONSIBILITIES 5.8 Nominated Officers 6 COMMITTEE RESPONSIBILITIES 7.3 Chief Operating Officer Provider Services 5.0 Page 1 .7 Head of Operational Services 5. GLOSSARY OF TERMS APPENDIX 1 – NOMINATED OFFICERS Pest Control Policy and Procedure Version: 1.

Western Cheshire Primary Care Trust recognises its legal obligation to take necessary measures to prevent the risk of pest infestation in all food storage.THE MANAGEMENT OF PEST CONTROL WITHIN WESTERN CHESHIRE PRIMARY CARE TRUST 1.1 The presence of pests can be offensive.The control under section 16 of the act describes the aims as being: • • • • Protect the health of human beings.2 2. 2. This Policy is to be read in conjunction with:The pesticide regulations made under the Food and Environment Protection Act (FEPA) 1985 Part 111. Once established pests can be difficult and costly to deal with. This policy will ensure that all preventative measures will be undertaken within all Western Cheshire Primary Care Trust Premises. Western Cheshire Primary Care Trust and its Pest Control Contractors will adopt procedures to ensure that it is pest free in all Western Cheshire Primary Care Trust owned premises by pro-active work enabling Western Cheshire Primary Care Trust to maintain this position.0 Page 2 . INTRODUCTION 2. present infection hazards. damage materials and structures or be a nuisance. contaminate foodstuffs. wards. clinics and health centres within Western Cheshire Primary Care Trust. Pest Control Policy and Procedure Version: 1. SCOPE OF POLICY 3. SUMMARY It is the policy of Western Cheshire Primary Care Trust to prevent Pest Infestation. Satisfactory standards of pest control in both clinical and non-clinical areas are an integral part of providing an optimum environment for the delivery of good quality patient care. catering areas.3 3. creatures and plants Safeguard the environment Secure safe. efficient and human methods of controlling pest Make information about pesticides available to the public This Policy should be read in conjunction with: • • Infection Prevention and Control Policy/Strategy Strategy and Policy for Cleanliness in Hospital Clinics 2.1 This policy applies to all Western Cheshire Primary Care Trust staff and those who provide a service under contract within Western Cheshire Primary Care Trust.

1 The Chief Executive shall have overall responsibility for the Pest Control policy by: a. 5. 5. including their individual responsibilities b. Ensuring all staff within Community Care Western Cheshire are aware of the policy and understand the requirements.4. RESPONSIBILITIES Staff identified as having a key role within the policy will be asked to provide evidence to support their specific role through one to ones and personal development reviews. b.4 The Director of Finance is responsible for: a. Ensuring there are arrangements in place for monitoring incidents associated with the sightings of pests within Western Cheshire Primary Care Trust. b. Ensuring there are arrangements in place for identifying and managing the requirements of legislation relating to Pest Control services. c. Ensuring that staff involved in the procurement of Pest Control Contracts are Pest Control Policy and Procedure Version: 1. 5.3 The Chief Operating Officer for Community Care Western Cheshire is responsible for: a. Ensuring the Quality Schedules of contracts for commissioned services with Provider organisations reflect national standards in relation to infection prevention and control.0 Page 3 . Monitoring assurance provided by Provider organisations and effectively managing risk in line with the Risk Management Strategy. Providing resources for implementing the policy. Ensuring that the appropriate information. 5. Acting in the capacity of Director of Infection Prevention and Control and ensuring the Primary Care Trust fulfils it’s responsibilities in relation to the Hygiene Code and Standards for Better Health. c. instruction and training is provided to employees within Community Care Western Cheshire. including pest control. 5.2 The Director of Patient Safety and Governance is responsible for: a. POLICY AIMS The policy will provide a framework for Western Cheshire Primary Care Trust to manage the pest control policy and procedure. Ensuring that the contracting for Pest Control is undertaken according to financial best practice and in line with the Primary Care Trust’s Standing Financial Instructions and Standing Orders b.

b. To assess the Contractors written reports and to note the action taken to combat pest infestation since the Contractor’s last report. Provide an assessment of the current situation. c. Provide information and advice on the requirements of the policy c. Ensuring the premises owned by Western Cheshire Primary Care Trusts are fully maintained.0 Page 4 . c. Any proposals for further action by the Contractor Pest Control Policy and Procedure Version: 1. The Authorised Officer and the Deputy Authorised Officer will a. d. Acting as the Infection Prevention and Control lead for Community Care Western Cheshire and ensuring compliance with the Hygiene Code and Standards for Better Health.aware of their personal responsibilities 5. 5.6 Head of Operational Estates is responsible for: a.7 The Head of Operational Services is responsible for: The Head of Operational Services is the Authorised Officer acting on behalf of Western Cheshire Primary Care Trust for all purposes specified in this policy. Ensuring all premises within Western Cheshire Primary Care Trust are kept in good decorative order. b. Ensuring all premises within Western Cheshire Primary Care Trust are free of all damaged fixed units and furniture 5. Ensure all necessary information regarding pest control is cascaded to relevant staff b. Ensuring pest control related incidents occurring within Community Care Western Cheshire are investigated and risks escalated appropriately. including any works required to eliminate harbourage and improve hygiene e. The Authorised Officer has a nominated deputy who will assist in monitoring the performance of the pest control contractor to ensure Western Cheshire Primary Care Trust is receiving an effective and efficient service.5 Associate Director of Governance and Quality for Community Care Western Cheshire is responsible for: a. Monitoring the implementation of the Pest Control Policy through key performance indicators and providing assurance to the Infection Prevention & Control Advisory Sub Committee.

investigate and initiate appropriate action on all reports of pest evidence or sightings of pests. To receive. Nominated Officers will be responsible for dealing with the day to day infestations. Investigating incidents. b. The role of Authorised and Nominated Officers will be included in Job Descriptions. h. Keeping up to date with legislation and guidance relating to Pest Control and Environmental Health and implementing changes to the Policy as necessary 5. calling on advice from specialist sources when necessary.8. Committee Responsibilities 6. Overall co-ordination and monitoring of Pest Control Contractors. To disseminate information and implement pest awareness within Western Cheshire Primary Care Trust. j. Being aware of any incident involving pest infestation and ensure completion of the incident on the Datix System. Maintaining records showing the date the infestation and the action taken. and making recommendations g. g. Pest Control Policy and Procedure Version: 1. c. To form the main link between Western Cheshire Primary Care Trust and the Contractor in respect of pest control issues. 6. d. f.1 NHS Western Cheshire Board Receives an annual board paper assuring compliance with the Pest Control Policy and Procedure. and to report this to the weekly Risk Management group The Nominated Officers will provide a written report and initiate appropriate action on all reports of pest evidence or sightings of pests. k. e. Ensuring that appropriate support is provided for staff involved in any incident resulting from pest infestation. Assessing requirements for and ensuring availability of Personal Protective Equipment i.f. Appreciating the significance of the prevalent pests and the problems associated with them. h. Nominated Officers a.0 Page 5 .

4 Infection Control Advisory Group The Infection Prevention & Control Advisory Sub Committee receives quarterly reports assuring compliance with the Key Performance Indicators. clinic etc. office c. bathroom.3 Risk Management Sub Committee Receive and reviews all incidents relating to Pest Control 6. REPORTING All sightings of pests or evidence of their existence should be reported in the first place to the Nominated Officers. Spillages should be promptly removed.2 Community Care Western Cheshire Receives an annual report assuring compliance with the Pest Control Policy and Procedure. The information required will include: a.2 8. using the appropriate telephone number (Appendix 1) at the earliest opportunity. Out of hours and weekends please contact the contractor directly on the number (Appendix 1). Action taken by the contractor following a notification will be recorded in the pest control book held in the Operational Services admin office.3 8. 6. department.6.4 8. Accumulation of static/stagnant water should be avoided 8. The name of the person reporting the date and time of the sighting In the event that a satisfactory response is not received within 24 hours of the time of reporting the Head of Operational Services who is the Authorised Officer should be contacted on Tel: No 01244 650326. Precise locations i.5 Pest Control Policy and Procedure Version: 1. The Location i. clinical room. BASIC PEST CONTROL MEASURES 8.. ward bay.e. 7. 8.1 NHS Western Cheshire Primary Care Trust will ensure that all basic pest control measures are in place and adhered to: Food should be covered or stored in pest proof containers.0 Page 6 . Waste should be stored in a manner suitable to prevent access to pests.e ward. b. Possible numbers and frequency of sightings d.

the Contractor will be required to check all insect monitor stations and all rodent bait stations. The service shall be carried out in an appropriate manner to the entire satisfaction of Western Cheshire Primary Care Trust’s authorised officer. 8. for signs of any pest activity. The Contractor shall provide written report of every visit whether emergency or otherwise 9.e.2 9. the locations inspected and/or treated Pest Control Policy and Procedure Version: 1. follow-up or job work c. routine.6 Buildings should be of sound structure and well maintained.10 9.9 8. unsealed areas around pipework. The Contractor will perform the Contract in accordance with the Code of Practice of the British Pest Control Association (BPCA). The Contractor will be required to agree the exact date and time of each inspection with Authorised Officer or Deputy. PEST CONTROL CONTRACT 9. On each inspection visit.7 8. The pest control contract will be monitored by the Nominated and Authorised Officers against a pest control contract specification.8. Treatment with insecticides and rodenticides alone is seldom sufficient. emergency. The Contractor will be required to carry out routine inspections at the locations listed (Appendix 1) at frequencies agreed with the Authorised Officer. Cracks in plaster and woodwork.3 9. and leaking pipework repaired and damaged surfaces made good.8 8. badly fitted equipment and kitchen units are likely to provide excellent harbourage and should be maintained in a suitable condition. together with a general inspection of high risk areas.5 9. the date and time of the visit b.0 Page 7 .1 9.4 The Western Cheshire Primary Care Trust will ensure that an appropriate pest control contract is in operation at all times.6 This report shall detail: a. attention must be paid to good hygiene and structural maintenance. drains should be covered. damaged tiles. Doors to food preparation areas should be kept closed Food kept in ward pantries should be regularly checked and discarded if out of date. the type of visit i. Defects should be reported to the Operational Estates Department.

KEY PERFORMANCE INDICATORS The following indicators will be monitored by the Community Care Western Cheshire Risk Management Sub Committee on a yearly basis: a. Number of reported infestations within NHS Western Cheshire Primary Care Pest Control Policy and Procedure Version: 1.10 All adverse incidents must be reported immediately in accordance with NHS Western Cheshire Primary Care Trusts Incident Reporting Policy. denial of harbourage and removal of food sources. j. 10. 11. any evidence of infestation including both the scientific name and general term for the pest. a list of monitors and their locations i.7 Technicians signature Authorised Officers signature The Contactors written report will also detail the pesticides applied together with any warnings or precautions to be undertaken by trust’s staff in relation to the pesticides applied or work carried out. any proofing. within 10 days of such observation. to facilitate control measures and discourage infestation. any precautions necessary to be observed by trust staff as a result of action taken by the Contractor h.d. The Contractor shall notify the Authorised Officer in writing of the state of infestation of the locations at the expiration of ‘Riddance times’ specified and any condition observed by him which may be conducive to infestations by pests or which may hinder efforts to combat them. It should be noted that an important aspect of pest control is denial of access to pests and that the maintenance of an environment is important as it discourages the development of infestation. 9. 9. the type of treatment carried out including the common name of the pesticide and the amount used f. TRAINING Healthcare staff working for Western Cheshire Primary Care Trust.8 9. Reports should detail advice regarding proofing against access. housekeeping or hygiene recommendations to eliminate causes of infestation g.0 Page 8 . as employees have a duty to ensure their own skills are updated to include Infection Prevention and Control training. This applies to scheduled and non scheduled pests e.

Number of actions taken as a result of non compliance within the basic control measures.gov.0 Page 9 . d. Medical Device Alert MDA/2006/001 ‘Reporting adverse incidents and disseminating Medical Device Alerts’.2 References Healthcare Commission. Pest Control related Safety Alert Broadcast System (SABS) responses within required timescales 12. http://www. Act (HASAWA) 1974 [6]. Standards for Better Health.uk Department of Health.org. Trade Descriptions Act 1968 [21].mhra.healthcarecommission. 2006. 12. Health and Safety at Work etc. Assessment for Improvement: annual health check. General Product Safety Regulations 2005 [9]. http://www. b. 2005. Control of Substances Hazardous to Health Regulations 1999 [25] Employers’ Liability (Compulsory Insurance) Act 1969 [14].1 Legislation This section gives examples of legislation that might apply to NHS Western Cheshire Primary Care Trust: Consumer Protection Act 1987 (Consumer Safety and Product Liability) [8].dh.gov. Provision and Use of Work Equipment Regulations 1998 [30].uk Pest Control Policy and Procedure Version: 1. Number of reported sightings dealt with within 24 hours c. http://www. Unfair Contract Terms Act 1977 [23].Trust premises. LEGISLATION AND REFERENCES 12.uk MHRA. 2004.

Statutory Instrument 1999 No.gov.dh.opsi. ISBN 0105457698 13 Department of Health. our say: a new direction for community services. http://www.uk/acts/acts1994/Ukpga_19940035_en_1.gov.uk/SI/si1998/19982306. http://www. Requirements http://www. The White Paper. 2306. http://www. Act 1974.bsiglobal. ISBN 0105429686.gov. ISBN 0 11 079599 7. 1974. Department of Health January 2006 www.htm The General Product Safety Regulations 2005. HMSO 1977.opsi.gov. Standards for Better Health.bsonline.gov.dh. Unfair Contract Terms Act 1977. our care.pdf Pest Control Policy and Procedure Version: 1. Statutory Instrument 1998 No. ISBN 0 11 077680 1.0 Page 10 . http://www.htm TBSEN ISO 9001:2000 Quality management systems.uk/si/si2005/20051803.opsi.Health and Safety at Work etc.htm Establishing the Responsible Commissioner http://www.jsp Employers’ Liability (Compulsory Insurance) Act 1969.com/server/index. 3242. Statutory Instrument 2005 No 1803.gov. 1) Order 1987. 1680 (C.opsi. London: HMSO. 35).uk/assetRoot/04/12/74/59/04127459.uk/si/si1987/Uksi_19871680_en_1. HMSO 1968. ISBN 0105450774 Management of Health and Safety at Work Regulations 1999. July 2004 http://www. Statutory Instrument 1987 No.opsi.gov. ISBN 0110730542.gov. HMSO 1969. ISBN 0 11 085625 2. http://www.51).dh.uk/SI/si1999/19993242.uk/en/Publicationandstatistics/PublicationPolicyAndGuidance/dh_ 4069634 Our health.htm Provision and Use of Work Equipment Regulations 1998. ISBN 0105435945.uk Sale and Supply of Goods Act 1994 (c. The Consumer Protection Act 1987 (Commencement No. ISBN 0105437743.htm Trade Descriptions Act 1968.

GLOSSARY OF TERMS Contamination The soiling or pollution of inanimate objects or living material with harmful. In non emergency patient transport situation. Legal entity Trust or other responsible organisation.13. “Rid” and “Riddance” The Terms ‘rid and riddance’ are defined as eradication or achieving the best level of control that is technically practicably possible. Under certain defined conditions moist heat will also disinfect. Pest Control Policy and Procedure Version: 1.0 Page 11 . this is most likely to be organic matter and infectious agents Disinfection A process used to reduce the number of viable infectious agents but which may not necessarily inactivate certain viruses and bacterial spores. potentially infectious. Disinfection does not achieve the same reduction in microbial contamination levels as sterilization. or other unwanted matter.

Appendix 1 NOMINNATED OFFICERS Operations Manager Porters – Ellesmere Port Hospital Contractor Out of Hours – Advanced Pest Management Domestic Supervisor – Clinic & Health Centres Clerical Officers .0 Page 12 .Frodsham Community Clinic Clerical Officers.Great Sutton Health Centre Clerical Officers .Blacon Community Clinic Clerical Officers .St Martins Community Clinic Clerical Officers .Boughton Health Centre Clerical Officers .Lache Health Centre Clerical Officers .Hope Farm Community Clinic Clerical Officers – Stanney Lane Community Clinic Clerical Officers .Upton Community Clinic Tarporley Health Centre Tarvin Health Centre Mercury House Tel: 01244 650326 Tel: 01244 362929 Bleep 2402 Tel:01630 652958 Tel: 0794 7483816 Tel: 0151 339 2208 Tel: 0151 339 4781 Tel: 0151 350 3300 Tel 01928 732388 Tel: 01244 372677 Tel: 01244 348022 Tel: 01244 682991 Tel: 01244 356800 Tel: 01244 381366 Tel: 01829 733686 Tel: 01829 740082 Tel: 01829 771678 Pest Control Policy and Procedure Version: 1.