COMMUNICATION Communication is a process that involves exchange of information, thoughts, ideas and emotions.

Communication is a process that involves a sender who encodes and sends the message, which is then carried via the communication channel to the receiver where the receiver decodes the message, processes the information and sends an appropriate reply via the same communication channel. COMMUNICATION “Communication is a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior” The fundamental problem with defining communication as nothing more than information exchange is that information exchange is only a necessary but not a sufficient condition for understanding the complex process of communication. The naive perspective which allows one to define communication as simple information exchange suggests that one can simply define engineering as “the art of managing engines” – a definition unlikely to resonate with most professionals who study mechanical, electrical, chemical, civil, or biological engineering.

Mobile phone showing a message received “Communication is a message understood”. Unless a message is understood we cannot say that communication has taken place. Let‟s send a message to someone else‟s phone, “where came first”. The person who gets this message would wonder what it means. It does not make any sense. The receiver of the message just does not understand it. So for communication to take place, there are two conditions. First, there should be a clear message. Secondly, that message must be understood by the receiver, for whom it is meant. In society, we all interact with messages.. Without interactions, a society cannot survive. Social interaction is always through messages. So we can also define communication in the following words. “Communication is social interaction through messages.” Think of telling someone, “It is very warm today” or “I am bored with the history classes.” In both these cases, we are communicating what „we experience‟. The weather being warm is what you feel or experience physically.Getting bored with a subject is a different feeling which needs some amount of education or experience in a class room. In both cases we are sharing our feeling or experience with someone else. So we may say that “communication is sharing of experience.”

INTRAPERSONAL COMMUNICATION 1. Day-dreaming 2. Nocturnal dreaming, including and especially lucid dreaming 3. Speaking aloud (talking to oneself), reading aloud, repeating what one hears; the additional activities of speaking and hearing (in the third case of hearing again) what one thinks, reads or hears may increase concentration and retention. This is considered normal, and the extent to which it occurs varies from person to person. The time when there should be concern is when talking to oneself occurs outside of socially acceptable situations. 4. Communication between body parts; e.g. "My stomach is telling me it's time for lunch." INTERPERSONAL COMMUNICATION Occurs when a limited number of people, usually two, interact for the purpose of sharing information, accomplishing a specific goal, or maintaining a relationship SMALL GROUP COMMUNICATION Occurs when three or more interdependent people interact for the purpose of achieving a common goal The four basic characteristics of a small group - three or more people - face-to-face interaction - a span of time - a common goal or task Reasons for Conflict Differences in Personality Differences in Information PUBLIC COMMUNICATION Public speaking is the process of speaking to a group of people in a structured, deliberate manner intended to inform, influence, or entertain the listeners. It is closely allied to "presenting", although the latter has more of a commercial connotation. In public speaking, as in any form of communication, there are five basic elements, often expressed as "who is saying what to whom using what medium with what effects?" The purpose of public speaking can range from simply transmitting information, to motivating people to act, to simply telling a story. Good orators should be able to change the emotions of their listeners, not just inform them. Public speaking can also be considered a discourse community. Interpersonal communication and public speaking have several components that embrace such things as motivational speaking, leadership/personal development, business, customer service, large group communication, and mass communication. Public speaking can be a powerful tool to Differences in Perception Differences in Power or Influences

use for purposes such as motivation, influence, persuasion, informing, translation, or simply entertaining. A confident speaker is more likely to use this as excitement and create effective speech thus increasing their overall ethos.

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